Market Insights Executive Jobs in Hyderabad

Position: Inside Sales Executive Location: Noida Department: Sales Employment Type: Full-Time Company: GSPANN Technologies About the Role: GSPANN is looking for a motivated Inside Sales Executive to fuel our sales pipeline through outbound prospecting, lead generation, and scheduling sales engagements. This role is ideal for someone with strong communication skills and experience in IT services sales, who thrives in a fast-paced environment. Key Responsibilities: Drive lead and opportunity generation by proactively reaching out to prospects via calls, emails, and social media. Execute cold calling campaigns targeting 70-100 calls per day to identify and qualify leads. Coordinate and schedule meetings for sales and pre-sales teams with qualified prospects. Conduct customer surveys to gather insights that improve outreach effectiveness. Identify and invite prospects to relevant events and marketing campaigns. Promote awareness of GSPANN s IT services, including Content Management Systems (CMS) and eCommerce solutions. Collaborate with marketing and sales teams to support integrated lead generation strategies. Maintain and update CRM records accurately and timely. Skills and Experience: Basic understanding of CRM tools and sales processes. Familiarity with the U.S. market, industry domains, and organizational structures at various seniority levels. Prior experience in software or IT services sales or lead generation is preferred. Clear and effective verbal and written communication skills. Strong organizational and multitasking abilities. Ability to work under pressure and meet daily call and outreach targets. Adaptability to night shift schedules. Team player with a positive attitude and enthusiasm for learning. Stable work history demonstrating reliability and commitment.

Job Summary: Senior Operations Specialist Location: Hyderabad, India Grade Level: 09 Department: Operations Group Division: S&P Global Ratings Role Overview: As a Senior Operations Specialist, you will act as the central point of coordination for office operations, employee engagement, and executive support in S&P Global s Hyderabad Orion office. Reporting to the site leader, you will ensure operational efficiency through calendar, travel, and logistics management while also driving site-level initiatives in collaboration with global teams. Key Responsibilities: Support senior leadership by managing calendars, travel, logistics, and expenses. Lead site-level initiatives including employee engagement programs, large-scale meetings, town halls, and office communication efforts. Coordinate cross-functional projects with HR, Finance, Facilities, Security, and Procurement. Manage vendor relations, procurement workflows, seating/headcount data, and office supplies. Oversee project and operations documentation, newsletters, and internal communication. Provide a point of continuity for visiting leaders and remote team members. Identify process improvements to enhance operational efficiency and compliance. Who You Are: Education: Bachelor s degree or higher. Experience: 4+ years in administrative, operations, or office management roles preferably in IT or financial services. Skills: Strong project coordination, stakeholder management, and multitasking abilities. Excellent written and verbal communication. Proficient in Microsoft Office Suite, with experience in Excel, PowerPoint, and tools like Tableau. Familiar with project management methodologies such as Agile or SCRUM. Soft Skills: High emotional intelligence, initiative, and ability to work independently and under pressure. Comfortable working with diverse, global teams and senior stakeholders. What You ll Gain: Exposure to executive operations and high-impact initiatives within a global organization. Career development through interaction with cross-functional teams and senior leaders. A role that blends strategic thinking, operational oversight, and employee engagement. Access to best-in-class benefits and professional growth tools. About S&P Global Ratings: S&P Global Ratings is the leading provider of credit ratings, research, and sustainable finance opinions. We deliver independent insights that help businesses, governments, and institutions make decisions with clarity and confidence. As part of S&P Global, we empower global markets with data-driven intelligence. Qualification : Bachelors degree or higher.

Business Operations Analyst IT Managed Services Location: Hyderabad, India Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services. For over 25 years, Milestone has supported enterprise clients with IT transformation, innovation, and operational agility. We specialize in solutions like Application Services, Digital Product Engineering, AI/Automation, and ServiceNow. With over 3,000 employees, Milestone continues to drive industry-leading innovation through a people-first approach and collaborative work culture. Job Overview Milestone India is seeking a talented and dynamic Business Operations Analyst to join the Business Operations team. The role involves supporting Onshore Service Delivery Executives (SDMs) and Managers globally. You will analyze data, identify business opportunities, and improve operational efficiency. This position requires excellent attention to detail and the ability to work with multiple stakeholders. How You Will Make an Impact Review Business Policies & Processes: Analyze data and business information to identify opportunities for improvement and optimize operations. Financial Performance Reporting: Generate dashboards/reports on costs vs revenue for key customers. Identify cost-saving initiatives, billing leakages, and profitability opportunities. Cross-functional Collaboration: Work closely with executive management, delivery, sales, and finance teams to achieve company goals. Timecard Administration: Ensure accurate recording and billing of hours across multiple programs. Billing Analysis: Provide billing recaps and analysis for the delivery team to take corrective actions. Template Standardization: Standardize reporting templates for CSAT, QBRs, MBRs, and other KPIs. Customer NPS Reporting: Track and follow-up on customer NPS scores and provide reporting insights. SLA/KPI Reporting: Report on project SLAs, KPIs, and CPI index to measure performance. Process Automation & Centralization: Identify opportunities to centralize mundane tasks, automate processes, and reduce human errors. Vendor Feedback: Provide periodic feedback based on data and SLAs to improve efficiency and reduce costs. Financial Data Presentation: Present financial insights to key customers and internal stakeholders. Strategic Financial Planning: Experience in finance management, operations, budgeting, cost control, and M&A. Customer Billing: Centralize and validate billing accuracy across clients and vendors. Contract Management: Track SOW/CR renewals and ensure timely amendments and follow-up with stakeholders. Resource Tracking: Ensure resources are properly billed from day-1, tracking hires, terminations, and role movements. Adhoc Project Support: Handle new projects, assess, plan, and execute with support from the Team Lead. What You Will Need to Succeed Experience: At least 5-7 years in a Business Operations Analyst role, with 7-9 years of hands-on IT experience. Self-driven: Ability to work independently with minimal supervision. Analytical Skills: Strong analytical and organizational skills to enhance business performance and improve processes. Reporting Skills: Ability to generate insightful reports and present data to management and customers. Financial Acumen: Knowledge of finance and delivery to improve profitability and reduce delivery costs. Advanced Excel Skills: Strong proficiency in Excel, PowerPoint, and reporting tools (e.g., Tableau, Workday). Collaboration: Proven ability to build positive, constructive relationships with superiors, peers, and stakeholders. Agility: Willingness to stretch and contribute as needed. Exceptional Communication: Excellent verbal and written communication skills to interface with various teams. At Milestone, we believe in providing a collaborative, inclusive environment where employees are empowered to reach their full potential. By working at Milestone, you will have the opportunity to contribute to transformational IT solutions, enhance your skill set, and work with cutting-edge technologies.

Job Title: Senior Product Manager/Strategy Company: Oracle Location: Hyderabad Position Summary Oracle is seeking a Product Manager for its Oracle Insurance Policy Administration (OIPA) product within the Life & Annuities insurance space. OIPA is a leader in the market for life insurance policy administration, offering scalable and flexible solutions for life insurers. As a Product Manager, you will lead the full lifecycle of these products, from ideation through to market launch, working closely with cross-functional teams to deliver customer-centric solutions. Key Responsibilities Product Leadership: Own the end-to-end product lifecycle for Life & Annuities insurance solutions. Define and execute the product strategy, roadmap, and vision, aligning with organizational goals and market needs. Collaborate with cross-functional teams (engineering, design, marketing, sales, operations) to deliver innovative, scalable solutions. Industry Expertise: Possess deep knowledge of Life & Annuities insurance products (term life, whole life, universal life, annuities, riders). Lead the design of product templates and configurations for streamlined implementation. Stay updated on regulatory, market, and technological trends to anticipate changes and opportunities. Innovation with GenAI: Explore and implement Generative AI-driven solutions to enhance product personalization, underwriting, customer service, and claims management. Work closely with data science and engineering teams to develop AI-enabled tools and bring innovative solutions to market. Stakeholder Communication: Present complex ideas and strategies to stakeholders, clients, and executive leadership in a compelling manner. Develop persuasive product documentation, including business cases, product requirements, and technical specifications. Represent Oracle at industry events, conferences, and client meetings. Implementation Expertise: Leverage experience in implementing Life & Annuities insurance products across various platforms. Work with delivery teams to ensure seamless product launches and customizations. Additional Responsibilities: Gather and document business requirements for new enhancements. Collaborate with product teams to develop user stories, UI mock-ups, and solicit user feedback. Work with sales and marketing teams to develop product collateral and maximize product adoption. Conduct presentations and training sessions to internal stakeholders, customers, and partners. Ideal Candidate Qualifications/Skills Education: Bachelor s or Master s degree in Commerce, Business, or Computer Science from a reputed college/university. Experience: At least 8 years of relevant experience with a minimum of 6 years in Life & Annuities insurance. Industry Expertise: Strong experience in designing or implementing Life & Annuities insurance products. Solutioning Skills: Proven track record of delivering client-focused solutions and managing implementation plans. Project Management: Ability to manage multiple projects, deadlines, and priorities in a fast-paced environment. Collaboration: Strong organizational skills and the ability to work effectively across cross-functional teams. Self-Starter: Proactive, results-driven with a focus on continuous improvement and staying updated with emerging market trends and technologies. Certifications: Any certifications in the Life Insurance domain are a plus. Preferred Skills Experience with Generative AI applications in insurance. Strong leadership and communication skills to engage internal and external stakeholders. Prior experience with insurance policy administration systems. Qualification : Bachelors or Masters degree in Commerce, Business, or Computer Science from a reputed college/university.

Tezo: Digital & AI Solutions Provider Tezo is a new generation Digital & AI solutions provider, with a history of creating remarkable outcomes for our customers. We bring exceptional experiences using cutting-edge analytics, data proficiency, technology, and digital excellence. Roles & Responsibilities: Understand Tezo offerings clearly in order to effectively communicate with prospects. Know and understand the assigned territory. Validate and manage assigned target accounts on CRM. Effective prospecting (via cold calling, outbound calls, emailing, and networking). Tailor pitch according to account/contact profile and effectively engage a prospect at various stages of the sales cycle (cold call/follow-up). Good knowledge of tools like LinkedIn Sales Navigator, ZoomInfo, and other tools. Qualify by BANT (Budget, Authority, Need, and Time). Work with internal teams to get SOW/Proposals in line with client discussions and manage negotiation/closure. Work closely with the Sales Manager and support engaging with key accounts by qualifying prospects and driving new opportunities. Strive to meet or exceed lead targets on a daily, weekly, monthly, and quarterly basis. Qualification: Postgraduate (MBA) in Marketing. 2 - 5 years' experience in IT Services Sales in the USA. Excellent communication skills (especially engaging customers over the phone and email). Organized, disciplined, and a hunter by choice. Key Skills: Business Development Inside Sales International Sales Sales Qualification : Postgraduate (MBA) in Marketing.

Description The CSG Strategy & Analytics Senior Manager professional will play a crucial role in supporting the explosive growth of Salesforce. This role is a hybrid of traditional jobs in strategic planning, renewals strategy, business operations, reporting, and analysis requiring a mix of market analysis, renewals analytics, and business operational support. This role is part of a high-performance team comprised of professionals from a diverse set of backgrounds and skills. Success in this role means assisting the Renewals team to drive the continued success of Salesforce by supporting our customer success strategy and will play a pivotal role in driving the growth of Salesforce's Renewals. Sample projects range from the strategic to the very operational including evaluating growth opportunities, business planning, customer segmentation, dashboard creation, automation of processes, and regular review of key performance metrics. As a people manager, this role will lead a team of versatile analysts and senior analysts, fostering a collaborative and high-performing environment. The deliverables include detailed analytic models, custom performance analysis, building scalable reporting, ensuring robust data governance, and packaging findings into presentation-ready content for Salesforce executives. The role requires interaction with various areas of the organization and provides exposure to senior executives. Additionally, this role will serve as a key partner to the data engineering contacts based in India to ensure a comprehensive data strategy for the evolving business. We are seeking a strategic thinker who can effectively balance detailed analysis with a comprehensive understanding of broader business objectives. The ideal candidate will possess the ability to synthesize complex data and insights into clear, actionable strategies that align with our overarching goals. Responsibilities: Lead and manage a group of Analysts, Senior Analysts and Managers in their growth and understanding of the business. This includes offering guidance on complex projects, sharing industry insights, and supporting their development of critical skills necessary for success in their roles Deliver recommendations and insights that support senior stakeholders (VPs and SVPs) in managing their KPIs Act as the primary point of contact for data engineering teams based in India, ensuring a robust data strategy roadmap that aligns with the evolving needs of the business. Collaborate closely with engineering contacts to implement best practices in data management, governance, and integration. Understand the underlying data architecture supporting the Renewals business, and how to use it to report on business performance and forecast results. Assist in developing and delivering presentations for senior executives to engage with their leaders or counterparts Identify and optimize the true drivers of financial performance, productivity, customer engagement, and other metrics Lead the development of Business Intelligence (BI) dashboards for use by global leaders and field teams in the CSG Renewals group and broader Customer Success Group Spearhead initiatives to automate reporting processes, enhancing efficiency and accuracy. Develop and implement automated reporting solutions that provide timely and actionable insights, reducing manual effort and enabling the team to focus on strategic analysis. Desired Skills/Experience: 7+ years of experience in renewals/sales analytics, business intelligence, or a related field. 4+ years of experience in managing and leading teams, with a proven track record of fostering a collaborative and high-performing environment. Demonstrated experience in dealing with data governance, including the implementation of best practices for data quality, security, and compliance. Self-starter and a high degree of motivation to go above and beyond the task at hand Bachelor s degree in the quantitative field from an accredited university. MBA or Masters in a technical field a plus Proficiency with SQL and Tableau (or a similar data visualization tool). Python and/or R a plus Valuable work experience focused on quantitative analysis, Excel, and logical reasoning Experience creating BI dashboards and assets end-to-end; from initial scoping, data wrangling, asset creation, deployment and enablement Familiarity with CRM and data management Strong communication skills; both written and verbal Team player able to lead and work effectively at all levels of an organization with the ability to influence others to move toward consensus Strong situational analysis, negotiation, and decision-making abilities. Detail and quality-oriented with the desire to quickly learn new concepts, business models, and technologies Qualification : Bachelors degree in the quantitative field from an accredited university. MBA or Masters in a technical field a plus

The Opportunity We're seeking an experienced Director or Senior Product Marketing Manager (depending on experience) to drive our product marketing initiatives for Adaptive MDR. This role offers a unique opportunity to make a significant impact in the cybersecurity landscape, with the potential for leadership growth. Your Impact As a key player in our marketing team, you'll shape our product marketing direction, create compelling content, and drive our products' success in the competitive cybersecurity market. Key Responsibilities Strategic Leadership & Messaging Develop and execute comprehensive product marketing strategies for our Adaptive MDR solution. Craft compelling product positioning, messaging, and narratives that resonate with our US target audience and illustrate our unique value proposition. Lead go-to-market strategies for new product launches, ensuring successful adoption and market penetration. Collaborate with cross-functional teams to align marketing efforts with business objectives. Content Creation & Campaign Management Create engaging content across various formats, including thought leadership assets, landing pages, solution decks, reports, blogs, and demos. Design and execute strategic marketing campaigns with clear goals, targeted messaging, and precise segmentation strategies. Ensure all content and campaigns align with our brand voice and communicate our product benefits effectively Industry Presence and Thought Leadership Lead Netenrich's presence at key industry events and deliver compelling presentations to customers, influencers, and conference audiences. Build and maintain relationships with industry analysts and influencers to enhance our market position. Market Intelligence and Analysis - Conduct thorough market research to gain insights into customer needs, market trends, and competitive landscape. Analyze campaign effectiveness and provide data-driven recommendations to improve marketing performance and product positioning. Your Qualifications 10+ years of product marketing experience, with at least three years in a leadership role in the cybersecurity industry. Deep understanding of MDR solutions and related technologies (SIEM, SOAR, security operations). Proven track record in developing and executing successful marketing strategies for complex technical solutions, preferably involving advanced technologies (Data Lake, AI/ML, Big Data, SaaS, and Cloud). Exceptional storytelling abilities and strong public speaking skills, with experience presenting to diverse audiences. Demonstrated ability to work effectively with cross-functional teams, including product management, sales, and technical teams, and drive data-driven decisionmaking. Experience in competitive analysis, market positioning, and using marketing analytics tools. Experience working in a global company with distributed teams is a plus. Ability to adapt quickly in a fast-paced, evolving industry. Future Growth Opportunity While initially an individual contributor role, this position has strong potential to evolve into a key leadership role as our team expands. The ideal candidate will demonstrate the ability to mentor and guide team members, shaping our product marketing organization. Competitive salary and comprehensive benefits package. Opportunity to work with innovative technologies in a rapidly growing industry. A collaborative and inclusive work environment that values diversity of thought. Significant professional development and career growth opportunities. Chance to make a real impact in the cybersecurity space. At Netenrich, you'll shape the future of cybersecurity marketing and grow into a leadership role. If you're a strategic thinker with a passion for technology, a track record of marketing success, and the ambition to lead and innovate in cybersecurity, we want to hear from you! Qualification : 10+ years of product marketing experience, with at least three years in a leadership role in the cybersecurity industry.

Key Responsibilities Identify, qualify, and pursue new business opportunities within the enterprise market, with a focus on BFSI clients and large enterprises. Leverage your expertise in SIEM, SOAR, and cybersecurity to conduct thorough assessments of client security needs and recommend tailored solutions that address their specific requirements. Develop and maintain a robust sales pipeline, managing multiple opportunities simultaneously and driving each to successful closure. Collaborate closely with internal technical teams to design comprehensive security solutions that align with client objectives and regulatory requirements. Lead high-level discussions with C-level executives, IT leaders, and security professionals to articulate the value proposition of our solutions and overcome objections. Prepare and deliver compelling sales presentations, proposals, and demonstrations that showcase the capabilities and benefits of our products and services. Negotiate contracts, pricing, and terms with clients, ensuring favorable outcomes while maximizing revenue and profitability. Stay abreast of industry trends, emerging technologies, and competitive developments in the cybersecurity landscape, providing valuable insights to inform sales strategies. Cultivate strong relationships with strategic partners, industry associations, and professional networks to expand our reach and generate new business opportunities. Utilize CRM software and sales analytics tools to track sales activities, monitor pipeline progress, and generate accurate forecasts. Qualifications Strategic Leadership & Messaging Develop and execute comprehensive product marketing strategies for our Adaptive MDR solution. Craft compelling product positioning, messaging, and narratives that resonate with our US target audience and illustrate our unique value proposition. Lead go-to-market strategies for new product launches, ensuring successful adoption and market penetration. Collaborate with cross-functional teams to align marketing efforts with business objectives. Content Creation & Campaign Management Create engaging content across various formats, including thought leadership assets, landing pages, solution decks, reports, blogs, and demos. Design and execute strategic marketing campaigns with clear goals, targeted messaging, and precise segmentation strategies. Ensure all content and campaigns align with our brand voice and communicate our product benefits effectively Industry Presence and Thought Leadership Lead Netenrich's presence at key industry events and deliver compelling presentations to customers, influencers, and conference audiences. Build and maintain relationships with industry analysts and influencers to enhance our market position. Market Intelligence and Analysis - Conduct thorough market research to gain insights into customer needs, market trends, and competitive landscape. Analyze campaign effectiveness and provide data-driven recommendations to improve marketing performance and product positioning. Your Qualifications 10+ years of product marketing experience, with at least three years in a leadership role in the cybersecurity industry. Deep understanding of MDR solutions and related technologies (SIEM, SOAR, security operations). Proven track record in developing and executing successful marketing strategies for complex technical solutions, preferably involving advanced technologies (Data Lake, AI/ML, Big Data, SaaS, and Cloud). Exceptional storytelling abilities and strong public speaking skills, with experience presenting to diverse audiences. Demonstrated ability to work effectively with cross-functional teams, including product management, sales, and technical teams, and drive data-driven decisionmaking. Experience in competitive analysis, market positioning, and using marketing analytics tools. Experience working in a global company with distributed teams is a plus. Ability to adapt quickly in a fast-paced, evolving industry. Future Growth Opportunity While initially an individual contributor role, this position has strong potential to evolve into a key leadership role as our team expands. The ideal candidate will demonstrate the ability to mentor and guide team members, shaping our product marketing organization. Competitive salary and comprehensive benefits package. Opportunity to work with innovative technologies in a rapidly growing industry. A collaborative and inclusive work environment that values diversity of thought. Significant professional development and career growth opportunities. Chance to make a real impact in the cybersecurity space. At Netenrich, you'll shape the future of cybersecurity marketing and grow into a leadership role. If you're a strategic thinker with a passion for technology, a track record of marketing success, and the ambition to lead and innovate in cybersecurity, we want to hear from you! Qualification : 10+ years of product marketing experience, with at least three years in a leadership role in the cybersecurity industry.

About Us: Nspira, a parent company of the Narayana Group, is one of Asia s largest educational conglomerates, impacting the lives of over 6,00,000 students across 23 states in India. With more than 50,000 faculty members and 600+ educational institutions, we are setting benchmarks in educational excellence. Our diverse family of schools, junior colleges, professional colleges, and institutes continues to fulfill the aspirations of students and pave the way for future leaders. Roles & Responsibilities: Conduct market research and analysis to identify potential new locations for the expansion of educational institutions. Perform site selection analysis to determine suitability for future campuses or branches. Create and maintain detailed and accurate scouting and mapping reports to track the status of locations. Update maps and location data as new information becomes available to ensure accuracy. Travel to potential sites for scouting and evaluating locations, conducting site visits, and assessing infrastructure and other key factors. Maintain a high level of organization to ensure that data and reports are up-to-date and accessible. Collaborate with cross-functional teams to provide insights and recommendations based on the data collected. Required Skills & Qualifications: Graduation in Business Administration (BBA) or a Master s degree (MBA) preferred. 0-2 years of experience in relevant domains (market research, data analysis, or location scouting). Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Mapping Apps. Ability to conduct in-depth market research and location analysis. High attention to detail and the ability to maintain accurate, up-to-date records. Strong analytical, organizational, and communication skills. A willingness to travel frequently for location scouting and site evaluation. What We Offer: Salary: Competitive salary based on market standards. Career Growth: Progressive career path with opportunities for development and advancement. Exposure: Corporate exposure to one of the largest educational organizations in Asia. Personality Development: A chance to enhance your professional skills and grow as an individual. Leadership Opportunities: Opportunities to take on leadership roles as you grow within the organization. What You Can Bring: Passion for the job and a desire to contribute to organizational growth. Proven ability to multitask and prioritize tasks effectively. Strong teamwork skills and ability to collaborate across departments. Excellent communication skills and a proactive attitude. A willingness to learn, adapt, and take on challenges. Integrity, honesty, and a commitment to the organization s values. Employee Progression: Nspira is committed to staff development, offering opportunities for internal promotions and faster growth within the company. Many of our employees have been with the organization for 20 to 30 years, advancing through various roles and responsibilities. If you re eager to grow in an exciting, fast-paced environment with a focus on innovation and excellence, we encourage you to apply! Qualification : Graduation in Business Administration (BBA) or a Masters degree (MBA) preferred.

About the Role: Associate Director, Workflow Digitization S&P Global is looking for an experienced Product Manager to serve as a key tactical interface between core business and technology teams. Working with Product Owners and mature scrum teams, this role enables Commodity Insights researchers, analysts, market reporters and news to digitize and improve business processes, using next-gen technologies in a seamless, productive way. This hands-on role involves creating solutions, optimizing processes & leading initiatives to solve business problems while striving for high adoption of solutions through effective change management & communications. The Team: The Product Management team is a highly motivated team scaling innovation and building platforms for our Commodity Insight business lines including news, pricing, research and analytics. We use Agile methodologies to drive ongoing delivery work closely with business and technology partners to share knowledge, embrace change and implement best-of-breed technology. Responsibilities and Impact: This role is a key partner in supporting the Commodity Insights strategy by designing and implementing service-oriented solutions within our digital workflow platforms. You will be the Product Manager for the services that solve diverse business problems by developing our next generation of workflow systems to leverage latest automation, GenAI and cloud technologies by working closely with stakeholders in an end-to-end implementation of the solution: inception, prototyping, development, and productionizing. You will be able to demonstrate the ability to translate complex business processes to technical solutions. Define product vision, strategy, and roadmap based on external product management feedback, business requirements and internal goals. Collaborate with internal teams, SMEs and stakeholders to identify product requirements and prioritize feature development. Identify and drive opportunities for incorporating new technologies into existing workflows to optimize current operations. Work closely with the product owners and software development team to ensure that products are developed on time, within budget, and meet quality standards. Monitor and analyze application performance and use data-driven insights to make informed product decisions. Develop and manage a high performing teams, creating an environment to enable them to excel, leading by example and providing regular coaching for their continued development. What We re Looking For: A highly motivated and disciplined team player with7-10 years of product management experience, particularly in application or platform delivery using Agile methodology Strong problem-solving and analytical skills Excellent written and verbal communication in English. Outstanding interpersonal skills, the ability to adapt communication styles, and a willingness to listen and learn Experience with LEAN management and language is a plus. Experience with workflow platforms and automation systems is a plus About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

Overview S&P Global Commodity Insights is seeking a highly skilled Product Manager to serve as a critical interface between business and technology teams. The role involves digitizing and optimizing business processes for Commodity Insights researchers, analysts, market reporters, and news teams by leveraging next-generation technologies. As a hands-on leader, you will work with Product Owners and Agile teams to create impactful solutions, streamline workflows, and lead initiatives. Success will require a combination of strategic vision, technical acumen, and change management skills to drive adoption and ensure solutions deliver maximum value. The Team The Product Management team drives innovation and develops platforms for Commodity Insights key business lines, including news, pricing, research, and analytics. Agile methodologies underpin their work, with close collaboration across business and technology partners to deliver best-in-class solutions. Key Responsibilities Act as Product Manager for digital workflow services, driving innovation and solving diverse business challenges. Define the product vision, strategy, and roadmap based on stakeholder feedback and business needs. Collaborate with stakeholders, subject matter experts (SMEs), and internal teams to define product requirements and prioritize features. Optimize workflows by integrating automation, GenAI, and cloud technologies into business operations. Partner with Product Owners and development teams to ensure products are delivered on time, within budget, and meet quality standards. Use data-driven insights to monitor application performance and inform product decisions. Lead a high-performing team, fostering a culture of excellence and providing mentorship to support ongoing development. Implement effective change management and communication strategies to drive high adoption rates. Qualifications Must-Have Skills: 7 10 years of product management experience, especially in platform or application delivery using Agile methodologies. Strong problem-solving and analytical skills with a proven ability to translate complex business processes into technical solutions. Exceptional written and verbal communication skills in English. Excellent interpersonal skills with the ability to adapt communication styles and build strong relationships. Nice-to-Have Skills: Experience with LEAN management methodologies and principles. Familiarity with workflow platforms and automation systems. Qualification : A highly motivated and disciplined team player with7-10 years of product management experience, particularly in application or platform delivery using Agile methodology

Position: Sr. Relationship Executive / Relationship Executive Locations: Hyderabad Job Overview: We are looking for dynamic and driven Relationship Executives to join our growing team. This role involves direct customer engagement, promoting company schemes, and building strong client relationships through field visits and personalized sales strategies. Ideal candidates should be self-motivated, confident communicators with a customer-first mindset. Key Responsibilities: Actively promote and enroll customers into company schemes and loyalty programs Conduct field visits to customer homes or workplaces based on leads provided by the Branch Manager Educate customers on the benefits and features of various financial schemes offered by the company Build and maintain a strong customer database through consistent follow-ups and relationship management Conduct cold calling and schedule appointments with prospective clients Organize and participate in exhibitions, in-store events, and local promotional activities Drive corporate and institutional tie-ups with hotels, clubs, government offices, etc. Ensure timely execution of special activities related to scheme maturity and renewals Collaborate with internal teams to plan and execute outreach campaigns and promotional strategies Achieve daily, weekly, and monthly sales targets through outdoor marketing and customer engagement Requirements: Proven sales or customer relationship experience is an advantage Strong interpersonal and verbal communication skills Confident, self-motivated, and target-driven personality Ability to work independently and as part of a team Good understanding of customer behavior and market dynamics Knowledge of financial instruments/products is a plus Willingness to travel locally and conduct door-to-door customer visits Resilient, diligent, and proactive in approach Basic numerical skills and ability to understand sales data or financial reports

Job Title: Business Analyst Job Category: IT Job Type: Full Time Experience: 5+ Years Location: Hyderabad (Onsite) Job Overview We are looking for a motivated and detail-oriented Business Analyst to join our team. You will play a key role in gathering and analyzing requirements, coordinating with stakeholders, and ensuring project delivery in line with agile methodologies. Your ability to communicate clearly and manage project documentation will be critical for the success of our software development initiatives. Key Responsibilities Requirement Analysis & Documentation Gather and analyze business requirements from stakeholders, users, and customers. Prepare clear and comprehensive Business Requirement Documents (BRD) and Functional Specification Documents (FSD). Project Planning & Execution Define project scope and objectives, ensuring technical feasibility. Develop detailed project plans and track delivery timelines within scope and budget. Participate actively in sprint planning, daily stand-ups, demos, and retrospectives. Stakeholder Communication Maintain proactive communication with stakeholders, internal teams, and clients. Document customer feedback and manage expectations throughout the project lifecycle. Product Design & Development Support Design solution prototypes and UI mockups adhering to company standards. Prioritize features, enhancements, and bug fixes based on business impact. Market & Product Research Conduct research to identify market trends and improvement opportunities. Present actionable insights and innovation strategies to stakeholders. Training & Support Lead knowledge-sharing sessions and onboarding for new and junior team members. Identify customer issues and suggest practical solutions or workarounds. Required Qualifications MBA or Engineering degree in Computer Science or related field. Proven experience in business analysis within a software development environment. Strong understanding of Agile and Scrum methodologies. Excellent verbal and written communication skills. Ability to organize and manage multiple tasks with strong attention to detail. Preferred Qualifications PMP or Scrum Certification. Experience with requirement management tools and platforms. Exposure to client-facing roles and enterprise software solutions.

Operations Program Manager Customer Success (Hyderabad, India) Full-Time | Program & Business Operations | Salesforce Empower Operational Excellence. Drive Strategic Initiatives. Elevate Customer Success. Join Salesforce, the global leader in customer relationship management (CRM), as an Operations Program Manager and play a key role in shaping and executing global delivery programs that drive efficiency, scalability, and customer value. In this high-impact role, you ll be at the heart of business operations leading cross-functional initiatives, aligning with strategic goals, and ensuring operational excellence across the Professional Services Global Delivery Center (GDC). If you're a strategic thinker, a data-driven decision maker, and a collaborative leader with a strong foundation in business operations and program management, we want to hear from you. Location: Hyderabad or Bangalore, India Department: Customer Success / Professional Services Key Responsibilities Lead and manage strategic programs across Global Delivery Center (GDC) to support business growth, operational efficiency, and partner enablement Collaborate closely with stakeholders, sponsors, and cross-functional teams to define program scope, timelines, resources, and deliverables Plan and manage partner resource allocation for Cloud Practices, ensuring partner program objectives and KPIs are met Drive data-informed decisions through reporting, analytics, and insight generation to improve GDC performance Develop high-quality executive-level presentations to communicate program status, insights, and strategic direction Identify risks and dependencies early, implement mitigation strategies, and provide regular updates to senior leadership Continuously improve and optimize operational processes, ensuring program scalability and delivery excellence Coordinate with vendors and manage subcontractor-related program initiatives Advocate and support Agile/Scrum-based delivery models for improved cross-functional collaboration and execution Required Qualifications 10+ years of total experience in IT or related fields, with 5+ years in program management and business operations Strong hands-on experience managing business operations programs across multiple geographies or global delivery models Excellent analytical and problem-solving skills, with the ability to turn data into actionable insights Proven track record of successfully managing strategic initiatives with multiple stakeholders and cross-functional teams Advanced knowledge of Microsoft Excel for data analysis, modeling, and visualization Skilled in CRM tools experience with Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, or NetSuite is a plus Familiarity with project management tools such as JIRA, MS Project, or similar platforms Strong communication and stakeholder engagement skills, including experience working with executive leadership Experience in driving continuous improvement and process optimization within business operations Preferred Qualifications Understanding of Agile methodologies and Scrum practices; experience as or with a Scrum Master is an advantage Experience managing external vendors or subcontractor programs PMP or Agile certification is a plus At Salesforce, we re on a mission to help businesses transform through innovation, customer success, and operational excellence. As part of our Customer Success organization, you ll be empowered to make a real impact, work with cutting-edge tools, and join a culture of collaboration, purpose, and continuous growth. Enjoy world-class benefits, including: Comprehensive well-being and healthcare coverage Generous parental leave, adoption and fertility support Ongoing enablement via Trailhead and leadership coaching Opportunities to give back through Salesforce s 1:1:1 philanthropy model Be a part of the team driving customer success at scale. Apply now to build a better tomorrow.

Job Title: Scrum Master Grade Level: 11 About the Role: The S&P Global Commodity Insights team is undergoing a transformation to adopt platform-centric software engineering practices, aligned with Agile development methodologies. The Scrum Master will play a critical role in driving this Agile adoption across the team. The Impact: This role supports major strategic initiatives aimed at strengthening market leadership, enhancing customer experience, and implementing next-generation software technologies. It offers an exciting and visible opportunity to contribute during a period of significant organizational and operational transformation. Responsibilities: Coach teams and the organization on Agile/Scrum practices and values to enhance customer satisfaction. Guide teams toward self-organization. Assess Scrum maturity across teams and the organization, and foster continuous improvement at a sustainable pace. Identify and remove impediments, or guide teams to the appropriate personnel to resolve issues. Create a trusting, safe environment where issues can be openly discussed without fear of blame, retribution, or judgment, focusing on problem-solving. Facilitate work progress without coercion or micromanagement. Foster effective discussions, decision-making, and conflict resolution. Enhance internal and external communication, improving transparency and information flow. Shield teams from external distractions and interruptions. Support and educate Product Owners, particularly in backlog grooming and maintenance. Lead by example, using servant leadership principles to support teams. Drive continuous improvement by facilitating retrospectives and encouraging teams to take ownership of their processes and outcomes. What We re Looking For: Basic Qualifications: First-level Scrum Master certification (PSM I). Minimum of 7 years of experience as a Scrum Master for software development teams practicing Scrum principles, methods, and frameworks. Experience working in a SAFe environment across three or more Program Increments (PIs), with a clear understanding of SAFe team structures. Proficiency in applying the SAFe framework. Enforce team rules, including Scrum guidelines, Built-In Quality practices (XP), Work in Progress (WIP) limits from Kanban, and other agreed processes. Collaborate with fellow Scrum Masters to enhance Scrum adoption across the organization. Strong facilitation, situational awareness, conflict resolution, continuous improvement, and transparency skills. Knowledge of documented patterns and techniques for addressing common Scrum challenges (e.g., Burndown techniques, retrospective formats, defect handling). Excellent oral and written communication skills. Proficiency with tools such as Azure DevOps, Confluence, MS Teams, and SharePoint. Demonstrate commitment to Scrum values commitment, focus, openness, respect, and courage. Preferred Qualifications: SAFe Scrum Master (SSM) certification. Familiarity with other Agile frameworks (Kanban, XP, Crystal, FDD). Experience with Agile techniques such as User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pair Programming, Automated Testing, and Agile Games. Previous experience in a Team Lead role. About S&P Global Commodity Insights: S&P Global Commodity Insights provides a comprehensive view of global energy and commodity markets, enabling customers to make confident decisions and create long-term, sustainable value. As a trusted connector, we bring together thought leaders, market participants, governments, and regulators to co-create solutions that drive progress. Essential to navigating the Energy Transition, our coverage spans oil and gas, power, chemicals, metals, agriculture, and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI), the world s leading provider of credit ratings, benchmarks, analytics, and workflow solutions across global capital, commodity, and automotive markets. Through our solutions, we help leading organizations navigate economic landscapes and prepare for the future.

Role: Associate Director, S1 Risk & Compliance Grade Level (Internal): 12 Business Division: S&P Global Sustainable1 About the Team: The Sustainable1 Business Risk & Compliance team partners closely with Sustainable1 s global business units and legal teams to identify, monitor, and manage business risks, potential conflicts of interest, and regulatory obligations. The team plays a vital role in ensuring Sustainable1 operates with integrity, complies with relevant policies, and proactively addresses emerging risks. Responsibilities & Impact: As an Associate Director within the Business Risk & Compliance team, you will help shape and enhance Sustainable1 s Compliance program by driving critical initiatives and processes across the business. Your responsibilities will include: Key Responsibilities: Develop and maintain relevant Compliance policies and guidelines to align with regulatory expectations and industry best practices. Oversee and manage day-to-day compliance activities, ensuring adherence to internal policies and preparedness for upcoming regulations. Deliver targeted education and training to Sustainable1 employees on policies, procedures, and regulatory developments. Identify and assess potential risks to Sustainable1 s business and work with stakeholders to determine and implement mitigating actions. Monitor, track, and report on policy violations and provide regular compliance reporting to senior leadership, including the Global Head of Business Risk & Compliance. Lead and participate in compliance investigations, maintaining confidentiality and diligence throughout the process. Support Risk & Compliance Operations tasks and projects as needed. Collaborate with global counterparts to ensure consistency and best practice sharing across Sustainable1 s risk and compliance functions. Partner with Legal, Government Affairs, and Public Policy teams to support regulatory engagements and policy discussions. Continuously evaluate and improve Compliance processes and workflows to enhance efficiency and effectiveness. Additional Responsibilities: Stay up to date on regulatory developments, particularly those related to ESG and sustainability. Actively participate in relevant Risk & Compliance Committees. Collaborate with Divisional and Enterprise Compliance teams to support broader compliance initiatives as required. The Impact: This role plays a pivotal part in embedding a strong compliance culture within Sustainable1, supporting the business in managing risks effectively while meeting its regulatory obligations. Through education, monitoring, and active risk management, you will help strengthen Sustainable1 s governance framework and contribute to the division s long-term success. This position reports directly to the Global Head of Business Risk & Compliance, Sustainable1. What We re Looking For: Experience: Minimum 5+ years of Compliance experience, preferably within financial services, data & analytics, or a sustainability-related business. Education: Bachelor s degree required. ESG/Sustainability domain expertise would be a significant advantage. Key Competencies: Strong understanding of compliance processes, risk management, and regulatory frameworks. High ethical standards and unwavering integrity, with the ability to stand firm on critical compliance matters. Excellent interpersonal and collaboration skills, fostering partnerships across teams and regions. Analytical mindset with problem-solving abilities and a focus on operational efficiency. Clear and concise communication skills, with experience in delivering effective compliance training across organizational levels. Strong organizational skills, with the ability to manage multiple priorities under pressure. Global mindset ability to work effectively with diverse teams across multiple jurisdictions. Technical Skills: Proficiency in Microsoft Excel, Word, PowerPoint. Familiarity with Smartsheet is preferred. About Sustainable1: S&P Global Sustainable1 is S&P Global s centralized source for sustainability intelligence, delivering comprehensive sustainability data, products, and insights across global markets. Sustainable1 helps clients assess risks, uncover opportunities, and shape long-term sustainable growth strategies. With expertise spanning climate risk, energy transition, sustainable finance, and more, we provide the Essential Intelligence that empowers companies, governments, and institutions to act with confidence in a rapidly evolving sustainability landscape. Qualification : Bachelors degree required.

Key Responsibilities Business Development: Identify and engage potential clients within the target market. Utilize market research and industry insights to proactively generate new business opportunities. Consultative Selling: Understand clients' cyber security challenges and requirements. Conduct in-depth needs assessments and deliver compelling presentations to showcase the value of our solutions. Solution Selling: Position our range of cyber security products and services effectively, aligning them with clients' specific security needs. Customize offerings to address clients' unique pain points. Relationship Building: Build and maintain strong, long-lasting client relationships. Act as a trusted advisor, offering expert guidance on cyber security best practices and solutions. Sales Cycle Management: Manage the entire sales process, from prospecting to deal closure. Coordinate with the technical team to provide seamless product implementation. Sales Targets: Meet and exceed individual and team sales targets, consistently achieving and surpassing assigned quotas. Market Intelligence: Stay up-to-date with the latest trends and developments in the cyber security industry. Keep track of competitors' activities and leverage market intelligence to drive sales strategies. Collaboration: Work closely with the marketing and technical teams to ensure cohesive messaging and effective lead generation efforts. Requirements Minimum of 3 years of proven track record in cyber security sales. In-depth understanding of cyber security concepts, including threat detection, vulnerability assessment, data protection, and network security. Self-motivated, driven, and results-oriented, with a passion for achieving sales targets and contributing to the company's growth. Experience with SIEM, SOAR, and security platforms. Experience with cybersecurity sales. Experience with building and managing relationships with customers and partners. Experience with staying up-to-date on the latest cybersecurity trends. Qualification : Minimum of 3 years of proven track record in cyber security sales.

About the Role: The Data Quality Measurement Team plays a pivotal role in ensuring the integrity, timeliness, and reliability of data used by various business units. The primary goal is to uphold high standards for data quality, ensuring that data is sufficiently accurate, reliable, and timely, in alignment with business or regulatory standards. The team is composed of highly skilled professionals who possess an in-depth understanding of business operations and strive to provide exceptional client experiences, while mitigating legal and regulatory risks for the organization. Key Responsibilities & Impact: Stakeholder Engagement: Collaborate with stakeholders to define requirements and usage needs for measuring data quality in a specific region or business unit. Data Quality Ownership: Take ownership of ongoing data quality measurement activities, focusing on specific regions or business areas to ensure high-quality data standards. Issue Identification & Remediation: Detect data quality issues, perform root cause analysis, and escalate issues for remediation to ensure data meets high-quality standards. Testing & Data Audits: Conduct testing on defined use cases for new technology and vendors. Deliver results and identify sources of errors in the data. Root Cause Analysis: Perform root cause analysis on smaller, self-contained data analysis tasks, often related to assigned or unfamiliar projects. Regulatory Compliance: Ensure compliance with regulatory requirements through data quality processes, particularly within the S&P Ratings division. Data Querying & Correction: Utilize data queries to identify and correct data inconsistencies, ensuring the accuracy and reliability of data. Functional and Business Knowledge: Data Development Lifecycle: Apply foundational knowledge of the data development lifecycle, tools, and theories to complete assignments efficiently. Business Understanding: Possess a basic understanding of business operations and data quality objectives within the team. Problem Solving: Data Issue Resolution: Identify and solve problems within the data domain, using analytical skills to propose clean, objective solutions. Technical Requirements Translation: Ability to analyze complex business problems and translate them into objective technical requirements with minimal business interaction. Passion for Innovation: Demonstrate a passion for problem-solving and the exploration of new technologies to improve data quality processes. Interactions: Internal Collaboration: Primarily work within the team but may also engage with related teams and stakeholders in the data domain to understand processes and procedures. Communication: Regularly communicate data quality updates within the team and to other relevant stakeholders. Typical Scope & Impact: Team Contribution: Contribute to the achievement of personal and team objectives, ensuring that data quality standards are met across the organization. Education & Experience Requirements: Minimum Qualifications: Bachelor s degree or equivalent experience required. 3-4 years of experience in a data operations role. Experience in data quality roles is a plus. Preferred Qualifications: Technical Skills: Experience with data visualization and analysis tools such as Advanced Excel, SQL, Oracle databases, Power BI, ETL, Python. Industry Knowledge: General understanding of financial and market data flows. Skills & Capabilities: Strong attention to detail and the ability to meet deadlines. Ability to effectively collaborate within a large, global team. Strong written and verbal communication skills. Analytical problem-solving skills with a willingness to ask questions and escalate unresolved concerns. Capable of holding others accountable for delivering key actions. About S&P Global Ratings: At S&P Global Ratings, we provide independent, analyst-driven credit ratings, research, and sustainable finance opinions that offer clarity and critical insights. Our high-quality credit assessments enable market participants to make confident decisions, uncover opportunities, and navigate complex economic landscapes. As part of S&P Global, we help organizations worldwide manage risk, plan for the future, and make data-driven decisions in the capital, commodity, and automotive markets. Qualification : Bachelors degree or equivalent experience required.

About the Role: The Associate Director will play a pivotal role in driving operational efficiency and enhancing service delivery across key verticals within the Production function. This position requires a combination of strategic foresight, strong leadership, and operational expertise to ensure exceptional client satisfaction while optimizing processes. Success in this role involves managing and mentoring teams, driving continuous improvement, and aligning operations with broader client and business objectives. What You Stand to Gain: Strategic Influence: Play an essential part in shaping the operational landscape, influencing key decisions and driving the success of the organization. Leadership Development: Opportunity to lead a high-performing team, fostering a collaborative and innovative environment. Continuous Growth: Exposure to operational strategies in a complex, dynamic industry, with potential for personal and professional development. Key Responsibilities: Team Leadership: Lead and inspire a high-performing team, fostering a culture of collaboration, innovation, and continuous improvement. Strategic Planning: Develop and implement operational strategies that align with client and business goals to drive success. Process Optimization: Collaborate with key stakeholders to streamline operational processes, enhancing efficiency, productivity, and service delivery quality. Resource Management: Ensure effective resource allocation to meet KPIs and deliverables, ensuring the resolution of chargebacks and meeting client expectations. Cross-Functional Collaboration: Work closely with technology, finance, service delivery managers, and support teams to facilitate seamless service delivery and operational success. Risk Management: Identify operational risks and implement risk management practices, developing contingency plans to mitigate risks effectively. Performance Monitoring: Establish metrics, dashboards, and reports to monitor and improve operational performance, driving continuous enhancements. Continuous Improvement: Foster a culture of innovation and continuous improvement, encouraging the team to find creative solutions to operational challenges. Quality Assurance: Enforce best practices in quality assurance to ensure the team s outputs meet high standards. Technical Expertise: Utilize tools such as SQL and data analysis techniques to plan and manage the operations efficiently. Reporting & Accountability: Conduct regular progress reviews, providing data-driven insights for gap analysis in projects and overall delivery. Client SLA Management: Develop and manage SLA reports to measure progress and ensure performance metrics are met. SOP & SOW Maintenance: Maintain and update Standard Operating Procedures (SOPs) and Statements of Work (SOWs), ensuring alignment with operational goals and objectives. What We re Looking For: Experience: 12+ years of experience in senior operational management roles, with a preference for experience within the private equity or data industries. Education: Master s degree in Finance, Business Management, or a related field. Track Record: Proven success in optimizing operational functions to meet business objectives, with experience in leadership and resource optimization. Leadership & People Management: Strong leadership skills with the ability to motivate teams and deliver operational excellence. Strategic Planning & Problem Solving: Ability to craft effective operational strategies and solve complex problems with innovative solutions. Client Relationship Management: Experience in managing client SLAs and aligning operations with client expectations. Industry Knowledge: In-depth understanding of private equity, workflows for limited partners and general partners, and industry trends. Flexibility: Ability to adapt to a multi-shift operation with work schedule flexibility based on business needs. Technical Skills: Strong quantitative and analytical experience with proficiency in SQL and data analysis tools. About S&P Global Market Intelligence: At S&P Global Market Intelligence, we provide unparalleled insights and data solutions that empower customers to make informed decisions with confidence. As a division of S&P Global, we lead the way in delivering cutting-edge data and technology solutions, helping businesses navigate the complexities of the global markets. Our experts are dedicated to delivering accurate, deep insights that drive business success and foster growth. Qualification : Masters degree in Finance, Business Management, or a related field.

Why Verizon: At Verizon, we empower our employees to innovate, grow, and make an impact. Our V Team thrives on a culture of inclusivity, collaboration, and bold ideas. Whether in crisis or celebration, we come together to lift our communities and create a meaningful difference. When you join Verizon, you join a team committed to driving technology and shaping the way the world lives, works, and plays. Role Overview: As the Director of Software Development, you will be at the forefront of driving AI-driven innovation within the Verizon Business Group s (VBG) service domain. This role requires a deep understanding of digital and agent experiences, as well as expertise in infusing AI across service journeys. You ll lead a talented team to develop and maintain experience platforms while delivering cutting-edge business solutions. Key Responsibilities: Leadership & Team Building: Build and lead a highly motivated, skilled team of digital innovators. Coach, train, and mentor team members to achieve subject matter expertise. Hire and develop high-performing talent to support strategic goals. Strategic Planning & Execution: Oversee architecture, development, and maintenance of Experience Platforms (SOEs) handling VBG service requests. Drive AI solutions to enhance business value in the service domain. Collaborate with cross-functional teams to establish goals and deliver business outcomes. Solution Design & Implementation: Design intuitive, scalable solutions aligned with AI standards. Partner with AI&D teams to define use cases for VBG customer service management. Benchmark architecture and coding standards against industry best practices. Market & Industry Insight: Analyze emerging technologies and trends to reimagine service experiences. Stay ahead of industry advancements to keep Verizon at the forefront of innovation. Decision-Making Authority: Act independently within your area of responsibility, managing budgets and resources. Qualifications: Basic Requirements: Bachelor s degree or equivalent technical qualification. Ten or more years of relevant experience demonstrated through work or specialized training. Proficiency in Spring Boot, React, and Python. Expertise in engineering data and extracting insights using AI/ML techniques. Two or more years of experience in developing and deploying AI models in production. Strong understanding of technology selection, architecture, and full-stack implementation. Proven ability to manage multiple projects and meet tight deadlines in a dynamic environment. Preferred Qualifications: Five or more years of experience in the telecom network domain. Leadership experience managing diverse global teams. Industry recognitions, patents, or published papers. Active participation in professional bodies or standards organizations. Qualification : Bachelors degree or equivalent technical qualification