Marketing Associate Jobs in Bengaluru
377 Jobs Found
Finance Associate
Falconx
Finance Associate FalconX Location: Bangalore Experience: 3 5 Years Education: Accounting Graduate + Professional degree (CA/CPA preferred) About FalconX FalconX is a pioneering team of operators, investors, and builders transforming institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX simplifies the complex and fragmented digital asset ecosystem. Our platform enables seamless navigation across all digital asset strategies, providing institutional clients with access, liquidity, and trading solutions traditionally found in conventional financial markets. Role Overview We are looking for a Finance Associate to support our accounting and financial operations. You will play a key role in general ledger maintenance, reconciliations, financial reporting, and process improvements, while collaborating with cross-functional teams including Trading, Treasury, Operations, and FP&A. This role is ideal for someone who is detail-oriented, analytical, and passionate about growing within the digital assets industry. Key Responsibilities General Ledger & Accounting Maintain and reconcile general ledger accounts. Prepare and post recurring and standard journal entries with proper documentation. Reconcile balance sheet accounts including cash, prepaid expenses, accruals, intercompany accounts, and crypto wallets. Ensure accuracy of month-end and year-end close processes using tools like FloQast. Financial Reporting & Analysis Run monthly financial reports, trial balances, and compile supporting schedules for balance sheet and income statements. Assist in variance analysis and highlight unusual fluctuations to management. Support budgeting, forecasting, and cost tracking by providing historical data and trends. Payroll, Prepaid, & Accrual Management Reconcile payroll reports and record recurring payroll journal entries. Update and amortize prepaid expense schedules and record accruals for unbilled expenses. Bank & Crypto Reconciliations Perform weekly bank reconciliations for fiat accounts. Ensure crypto wallet balances align with internal records and investigate unmatched transactions. Audit & Compliance Prepare documentation for audits, including account reconciliations and supporting schedules. Support testing, walkthroughs, and respond to auditor inquiries. Maintain internal controls over financial reporting with proper documentation and approval workflows. Collaboration & Process Improvement Partner with Trading, Treasury, Operations, and FP&A to validate data and ensure accurate GL treatment. Drive process improvements to strengthen accounting practices and streamline month-end close. Contribute to dashboards and reporting tools for enhanced financial visibility. Required Qualifications Accounting Graduate + Professional qualification (CA/CPA preferred). 3 5 years of experience in accounting or finance, preferably in a financial institution or fintech startup. Expert knowledge of IFRS and US GAAP standards. Proficiency in Microsoft Suite (Excel, Word, PowerPoint) and Google Suite. Familiarity with NetSuite or other ERP systems. Strong analytical skills with attention to detail and high accuracy. Excellent verbal and written communication skills. Self-motivated, proactive, and capable of working independently. Prior experience in cryptocurrency is a plus but not required. Success in this Role Deliver accurate, real-time financial reporting to strengthen in-house accounting. Execute month-end close with minimal issues and ensure timely GL reconciliations. Flex across finance functions including intercompany, accruals, prepaid, and payroll. Collaborate effectively across teams to ensure optimal financial outcomes. Demonstrate adaptability, multitasking, and a continuous learning mindset in a fast-paced, dynamic environment. Qualification : Accounting Graduate + Professional degree (CA/CPA preferred)
Trade Operations Associate
Falconx
Trade Operations Associate FalconX Location: Bangalore Experience: 4 8 Years Education: Any Graduate About FalconX FalconX is a pioneering team of operators, investors, and builders transforming institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX simplifies the complex and fragmented digital asset ecosystem. Our platform enables seamless access, liquidity, and tools for institutional clients to execute strategies from start to scale. Role Overview As a Trade Operations Associate, you will be a key point of contact for trade settlements and operations, ensuring accurate, timely, and compliant processing of trades across internal and external systems. You will collaborate closely with Trading Desk, Product, Customer Success, Treasury, Accounting, Risk, and Compliance teams to deliver a smooth operational workflow in a fast-moving market. Key Responsibilities Handle all incoming counterparty settlement requests within agreed timeframes and manage a portfolio of counterparties. Collaborate with Trading Desk, Product, and Customer Success teams to understand and deliver on client needs. Reconcile trades, transfers, and inventory across internal subsystems and external entities such as banks and custodians. Monitor daily inventory requirements for settlement, lending, and borrowing activities, liaising with Treasury. Support Compliance and Risk teams in designing effective controls in a rapidly evolving regulatory landscape. Adhere to established trade operations processes to ensure regulatory compliance. Provide accurate trade and settlement data to Accounting and ensure timely reporting. Perform reconciliations between internal and external systems, identify breaks, and resolve issues. Continuously improve reconciliation processes, identify gaps, and implement solutions for data integrity. Requirements 4 8 years of experience in a trading firm, hedge fund, or investment bank. Strong self-management skills; comfortable organizing work with checklists and tracking progress. Experience working in fast-paced, high-pressure environments. Ability to multitask, prioritize, and manage critical day-to-day functions. Desire to gain expertise in digital assets such as Bitcoin and Ethereum. Willingness to understand the full lifecycle of institutional crypto trading operations. Serve as the first point of contact for trade settlements and operations. Gain exposure to multiple functions in a complex, dynamic market. Contribute to robust processes that ensure operational accuracy, compliance, and efficiency. Be part of a pioneering team shaping the infrastructure for institutional digital asset trading. Qualification : Any Graduate
Associate Principal Graphic Designer
Tekion
Associate Principal Graphic Designer Location: Bangalore About Tekion Tekion is transforming the automotive industry with the first cloud-native automotive platform, connecting OEMs, dealerships, technology partners, and consumers. Through our Automotive Retail Cloud (ARC), Automotive Enterprise Cloud (AEC), and Automotive Partner Cloud (APC), we deliver seamless digital experiences powered by big data, AI, and machine learning. Tekion employs ~3,000 people across North America, Asia, and Europe, driving innovation in a fast-moving industry. Role Overview We are seeking an Associate Principal Graphic Designer who can combine strategic thinking with exceptional design execution. You will own the visual identity across digital platforms, collaborate with marketing, communications, and leadership teams, and mentor a small design team. This is a leadership role for someone passionate about building and scaling a high-performing design practice in a fast-paced tech company. Key Responsibilities Brand Vision & Consistency Maintain and evolve the brand s visual standards. Build and manage design systems, guidelines, components, and patterns for consistency across all channels. End-to-End Creative Leadership Lead projects across web, mobile, and marketing campaigns, from concept to final launch. Collaborate with marketing, communications, product, and leadership to create designs that drive business impact. Ideation & Storytelling Research and translate concepts into actionable designs. Present and defend design decisions to designers, marketers, and executives. Team Leadership & Growth Mentor and coach a small design team to improve skills, maintain quality, and develop accountability. Review all design work before release to ensure consistency and quality standards. Systems & Workflow Innovation Build efficient workflows and scalable design systems to increase team output without compromising quality. Strategic Design Advocacy Represent design in cross-functional and executive meetings. Connect design decisions to business goals such as brand perception, adoption, and revenue. Requirements 5+ years of hands-on experience in visual and brand design in tech or SaaS. Proven experience leading or managing designers and owning project outcomes. Expertise in Figma and Adobe Creative Suite; familiarity with motion, prototyping, and collaboration tools is a plus. Strong portfolio demonstrating strategic thinking, storytelling, and high design craft. Ability to build and scale brand identities, logos, and web experiences across enterprise audiences. Excellent communication and executive presence to align teams around shared vision. Track record of end-to-end project execution, from brief to delivery. Passion for staying ahead of design, product, and culture trends. High accountability, ownership, and commitment to quality standards. Perks & Benefits Competitive compensation & stock options Medical insurance coverage Opportunity to work with some of the brightest minds in Silicon Valley Lead and grow a high-performing creative team in a fast-moving tech environment
Associate Principal TA Program Manager
Tekion
Associate Principal TA Program Manager Location: Bangalore About Tekion Tekion is transforming the automotive industry with the first cloud-native automotive platform, connecting OEMs, dealerships, technology partners, and consumers. Through ARC, AEC, and APC, we deliver seamless, AI-driven digital experiences for the automotive ecosystem. Tekion employs ~3,000 people across North America, Asia, and Europe and is committed to innovation, inclusion, and a high-performance culture. Role Overview As Associate Principal TA Program Manager, you will architect, execute, and evolve global talent acquisition programs that set Tekion apart as an employer of choice. You will design transformative candidate experiences, manage referral and diversity initiatives, lead campus hiring strategies, and leverage AI and automation to streamline TA operations. This is a high-impact, globally visible role where your work directly shapes Tekion s talent brand and hiring excellence. Key Responsibilities Candidate & Employee Experience Deliver a seamless, engaging experience for all candidates and employee referrals. Gather feedback to continuously improve the hiring journey. Maintain accurate candidate data through system-level validations. AI-Driven Talent Acquisition Lead adoption of AI-powered tools and automation to improve speed, personalization, and efficiency. Pilot and scale data-driven hiring solutions in collaboration with tech teams. Process Improvement & Issue Management Identify gaps in TA workflows and ensure smooth, efficient operations. Manage escalations, prioritize issues, and resolve TA-related challenges. Communication & Standardization Design and implement standardized communication templates for scheduling, offers, and feedback. Maintain TA guides, interview kits, and resources for consistency across regions. Strategic Programs & Initiatives Lead global TA programs including referral contests, ambassador programs, and training initiatives. Develop and execute diversity networking, leadership events, and inclusive hiring campaigns. Drive Talent Branding campaigns to strengthen Tekion s employer reputation. Campus Hiring & Early Talent Programs Build immersive, relationship-driven university recruiting programs. Collaborate with campus leads to attract top early-career talent. Execute high-impact 6-month internship programs for early leadership development. Playbook & Process Optimization Govern and continuously improve the TA Playbook with templates, guides, and workflows. Implement automation and bots to maximize efficiency and scalability. Recruiter Enablement & Training Design and deliver structured recruiter training on interviews, negotiation, and candidate engagement. Lead TA certification initiatives and maintain a continuous learning calendar. Reporting, Insights & Continuous Improvement Automate dashboards, scorecards, and KPI reports to provide real-time insights. Track Candidate NPS and use insights to enhance experience across the TA lifecycle. Qualifications Master s degree with 8+ years of measurable impact in TA program leadership in tech-driven organizations, or Bachelor s degree with 12+ years experience. Proven experience architecting and scaling global campus, referral, boomerang, and diversity TA programs. Strong expertise in process improvement, TA workflow optimization, and issue management. Hands-on experience with AI, automation, and modern ATS/HRIS tools (Greenhouse preferred). Track record in communication standardization, playbook creation, and recruiter enablement. Skilled in leveraging data and NPS insights to improve TA outcomes. Excellent stakeholder management, project leadership, and communication skills. Strong drive to innovate, lead change, and create remarkable candidate experiences. Competitive rewards & equity aligned with Radford standards A culture of empowerment, learning, and inclusivity High visibility and impact for your work on a global stage
Senior Associate - Legal
Zolve Innovations
Position: Senior Associate Legal Location: Bengaluru Employment Type: Full-Time About Zolve Zolve is the world s first **cross-border neo-bank**, enabling migrants and global citizens to access financial products credit, checking accounts, insurance, and loans based on their home-country credit score. By breaking geographic boundaries, Zolve empowers users to navigate financial systems across countries seamlessly. As Zolve expands, we are seeking a Senior Associate Legal to provide legal support for our partner ecosystem and internal business operations. Role Overview The Senior Associate Legal will support Zolve s business teams by **drafting, reviewing, and negotiating contracts**, advising on cross-border legal and regulatory matters, and ensuring compliance with applicable laws. This role is ideal for a proactive, adaptable legal professional with a **startup mindset** who can balance legal expertise with fast-paced business needs. Key Responsibilities Contracting & Legal Advisory **Draft, review, and negotiate** a wide variety of agreements, including SaaS, IT services, IP licenses, collaboration, staffing, marketing, hardware, and NDAs. Advise business teams on key legal and regulatory matters, aligning inputs with strategic growth priorities. Provide support on contract disputes, **dispute resolution, and litigation** where required. Cross-Border Compliance Advise on **cross-border legal and regulatory matters**, including **data protection, FEMA, RBI guidelines**, and other applicable financial regulations. Gain exposure to international contracting frameworks, particularly across **APAC and EU regions**. Stakeholder Engagement Collaborate with senior leadership and business teams to ensure legal inputs are **practical and aligned with business objectives**. Support risk assessment, due diligence, and compliance initiatives. Qualifications Education: **Bachelor s degree in Law (LLB)** or equivalent. Master s degree or professional certification (e.g., Bar Admission) preferred. Experience: **2 5 years of post-qualification experience**. Experience in **fintech, financial services, or technology sectors** preferred. In-house counsel or top-tier law firm background is advantageous. Exposure to APAC or EU contracting frameworks is desirable. Skills & Competencies: Strong **drafting, negotiation, and risk assessment skills**. Knowledge of **financial regulations, data protection, and corporate governance**. Excellent research, analytical, and communication skills. Ability to manage multiple priorities independently. **Startup mindset**: proactive, adaptable, outcome-driven, and eager to learn. High ethical standards and professional integrity. Qualification : Bachelors degree in Law (LLB) or equivalent
Associate - Inside Sales
Clinchoice
Associate Inside Sales Location: Bengaluru Employment Type: Full-Time About ClinChoice ClinChoice is a global leader in providing full-service clinical development and post-approval solutions to the world s top pharmaceutical, biotechnology, medical device, and consumer health companies. Since 1995, we ve partnered with innovators across the healthcare spectrum to accelerate clinical trials, ensure regulatory compliance, and advance patient safety. With operations spanning the U.S., U.K., Mexico, Armenia, China, Japan, India, and the Philippines, we deliver high-quality, data-driven solutions tailored to our clients unique needs. Position Summary We re seeking a motivated and detail-oriented Inside Sales Associate to join our growing team in Bengaluru. In this role, you will drive lead generation and business development initiatives by identifying new opportunities, reaching out to prospects, and supporting cross-functional collaboration to expand ClinChoice s footprint. Key Responsibilities Lead Generation & Outreach Research potential clients, including current and pipeline products, and identify key decision-makers. Initiate contact via targeted emails and cold calls to introduce ClinChoice s services and generate qualified leads. Consistently achieve monthly and quarterly goals for scheduling meetings with prospective clients. Maintain accurate records of all outreach activities, meetings, and follow-ups in the CRM system. Cross-Functional Collaboration Work closely with the Business Insights team to pinpoint opportunities and contribute to tailored marketing campaigns. Assist in distributing marketing assets to prospective clients and stakeholders. Market Intelligence & Learning Stay informed about ClinChoice s capabilities, offerings, and active projects. Build and maintain a robust knowledge base of client systems, industry trends, and market developments. Track changes in technology, operations, and regulatory landscapes to identify new sales opportunities. Additional Responsibilities Comply with all company policies, procedures, and data protection guidelines. Maintain strict confidentiality in all communications and documentation. Support broader organizational and departmental goals. Actively participate in training programs and ongoing learning initiatives. Candidate Profile Bachelor s degree in Commerce, Life Sciences, or a related field; MBA preferred. 0 2 years of relevant experience in sales, business development, or a similar role. Proficient in MS Office tools (Word, PowerPoint, Excel). Basic understanding of biostatistics is a plus. Strong analytical, communication, and interpersonal skills. Self-motivated, proactive, and able to work independently with a solution-oriented mindset. Be part of a globally recognized organization at the forefront of clinical innovation. Collaborate with cross-functional experts from around the world. Grow your career in a fast-paced, learning-oriented environment. Qualification : Bachelors degree in Commerce, Life Sciences, or a related field; MBA preferred
Product Manager
Kredx
Product Manager Location: Bangalore Experience: 5 7 years About the Role We are seeking a seasoned Product Manager to lead the strategy, roadmap, and execution of key product initiatives. The ideal candidate brings hands-on experience in **supply chain finance or fintech**, a deep understanding of customer challenges, and a proven ability to build scalable, user-centric solutions. You'll work cross-functionally to translate business objectives into impactful digital products that deliver measurable value. Key Responsibilities Define and own the product vision, strategy, and roadmap, ensuring alignment with overall business objectives. Conduct market research, competitive analysis, and customer discovery to identify unmet needs and product opportunities. Collaborate with engineering, design, and business teams to build, launch, and iterate on high-impact features and products. Prioritize product requirements based on data, user insights, and business impact. Manage the end-to-end product lifecycle, from ideation and validation to release and optimization. Develop clear business cases and ROI models for new initiatives. Monitor product adoption, user engagement, and feedback to continuously enhance the user experience. Work closely with sales, marketing, and customer success to ensure effective go-to-market execution. Stay informed on emerging fintech trends, regulatory developments, and innovations in the supply chain finance ecosystem. Requirements 5 7 years of experience in product management, ideally within fintech, supply chain finance, or related domains. Strong grasp of financial products, digital platforms, and trade finance (TReDS experience is a plus). Demonstrated success in owning product roadmaps and launching scalable, high-impact products. Excellent analytical thinking, problem-solving, and decision-making skills. Strong stakeholder management and communication abilities, with experience working across cross-functional teams. Familiarity with Agile/Scrum methodologies and tools like JIRA, Trello, Confluence, etc. Technical aptitude or the ability to effectively collaborate with engineering teams is a plus. Shape and scale cutting-edge fintech products in a high-growth environment. Collaborate with a dynamic, mission-driven team solving real-world problems. Thrive in a growth-oriented, transparent, and collaborative workplace culture.
Enquiry Processing Associate - Marketing
Jindal Aluminium
Position: Enquiry Processing Associate Marketing Department: Marketing Extension Location: Bengaluru Role Overview: We're looking for a responsive and detail-oriented Enquiry Processing Associate to manage incoming enquiries from Key Account Managers (KAM) through phone, email, and chat. This role involves accurately processing enquiries, providing product information, resolving issues, and collaborating across teams to ensure excellent customer service. Key Responsibilities: Respond promptly and professionally to enquiries from KAM via phone, email, and chat. Accurately process and document all enquiries in the company system. Provide clear and detailed information regarding products, services, and company policies to KAM on a daily basis. Resolve customer issues efficiently and escalate complex cases to the relevant departments or personnel. Maintain current knowledge of company products, services, and technologies. Work closely with other departments to ensure enquiries are addressed comprehensively and promptly. Generate, present, and analyze reports on enquiry trends to support continuous improvement. Qualifications & Skills: Bachelor s degree in Business Administration (BBA) or any other discipline. Excellent communication skills, both written and verbal. Strong attention to detail and organizational skills. Ability to work collaboratively in a team environment. Proficient in using communication tools and enquiry management systems. Qualification : Bachelors degree in Business Administration (BBA) or any other discipline.
Associate Marketing
Jindal Aluminium
Position: Associate Marketing Department: Marketing Extension Location: Bengaluru Role Overview: We are looking for a diligent Associate Marketing professional to manage vendor registrations, monitor government tenders, coordinate with the marketing team on stock and payments, and ensure smooth documentation and follow-up processes. Key Responsibilities: Manage the entire vendor registration process with various vendors. Track announcements of tenders by government organizations and agencies relevant to our products. Prepare and submit tenders to government sector customers accurately and timely. Monitor daily stock levels and coordinate with the marketing team to expedite dispatch of materials that have been in stock for over 7 days. Follow up with marketing team members to finalize comments on NDA drafts issued by customers. Maintain organized files of all important and relevant documents. Follow up on payment collections (receivables) with the marketing team to ensure timely receipt. Circulate monthly statements on overdue payments and receivables to the marketing team, regularly following up to ensure payments are collected within deadlines. Monitor payments related to dispatches made with cash discounts under special approvals, ensuring timely collections. Coordinate with the marketing team to recover overdue interest payments from customers. Qualifications: Bachelor s or Master s degree in Commerce (B.Com./M.Com.) or equivalent qualification. Strong organizational and communication skills. Detail-oriented with good follow-up and coordination abilities. Ability to work collaboratively with cross-functional teams. Qualification : Bachelors or Masters degree in Commerce (B.Com./M.Com.) or equivalent qualification.
Associate Graphic Designer
Playsimple
Job Title: Associate Graphic Designer Location: Bangalore North, Karnataka, India Job Type: Full-Time Industry: Entertainment / Mobile Gaming About Us We are one of India s most exciting and fast-growing mobile gaming companies. Founded in 2014 and partnered with Modern Times Group (MTG), our vision is to create simple, impactful casual game experiences at a massive scale. Our portfolio features evergreen hits like Daily Themed Crossword, WordTrip, WordJam, WordWars, WordTrek, TileMatch, and Jigsaw. We have built a global network of chart-topping games supported by powerful tech and analytics infrastructure to turbocharge growth. Position Summary Key Responsibilities Design a variety of assets including game icons, banners, and other game elements to create engaging user experiences. Convert verbal and written ideas into compelling visual graphics and layouts. Research marketing trends and collaborate with Copywriters and the Creative Director to produce effective designs. Develop concepts from initial sketches through to final renders independently. Communicate ideas clearly and work collaboratively with the team to meet creative needs. Welcome feedback and iterate quickly to deliver high-quality creative assets within deadlines. Requirements Minimum 1+ years of professional graphic design experience. Proficiency in Adobe Creative Suite, especially Photoshop, Illustrator, and Figma. Ability to independently create graphics from concept to final delivery. Strong understanding of design fundamentals such as composition, color theory, and typography. Portfolio demonstrating solid graphic design skills and creativity. Knowledge of Adobe After Effects is a plus. A visionary designer who can translate ideas into visually stunning graphics. A creative thinker with a passion for staying current with design trends. A strong team player with excellent communication skills. Someone who can manage multiple design tasks while maintaining high standards and meeting deadlines.
Senior Associate, Business Growth
Headout
Senior Associate, Business Growth Location: Bengaluru, India Employment Type: Full-time We re a rocketship: With $130M+ in revenue, a presence in 100+ cities, and 18 months of profitability, Headout is the fastest-growing marketplace in the travel industry. We've raised $60M+ from top-tier investors, and we're just getting started. Our mission is to be the easiest, fastest, and most delightful way to head out to a real-life experience from immersive tours to museums to live events and more. The foundation is strong, momentum is real, and the opportunity ahead is enormous. We've proven the model and built a profitable, growing business now it's time to scale. If you're looking to join a high-impact team at a critical stage of expansion, this is the moment. Our Culture We care deeply about ownership, craft, and impact. We do the best work of our careers here and have fun while doing it. We're not for everyone, but if you're a builder who loves solving hard problems, you ll feel right at home. The Role: Senior Associate, Business Growth As part of Headout s Growth Team, you'll help drive key market expansion and revenue initiatives. You ll work closely with the team responsible for boosting GMV and revenue in one or more regions analyzing performance, finding new opportunities, improving consumer experience, and executing projects from 0 1. This role is based in Bengaluru, and we're looking for candidates who are either already in the city or open to relocating. Own key business growth initiatives: Manage projects across performance optimization, funnel efficiency, conversion improvements, and more. Data-driven impact: Use data to identify bottlenecks, run A/B tests, optimize customer journeys, and uncover levers for GMV growth. Work across the stack: Collaborate with category, supply, marketing, product, and analytics teams to turn ideas into results. First-principles thinking: Tackle ambiguous problems and develop hypotheses and experiments from scratch. Strategic partnerships: Understand the supply landscape and support regional BD teams in building scalable relationships with top suppliers. Customer-centric approach: Undertake user research to identify friction points and turn insights into solutions. What You Bring 2 5 years of experience in growth, business operations, or category management in high-growth B2C environments (e.g., e-commerce, travel, hyperlocal, etc.) Strong analytical skills: You re fluent in Excel and data visualization, and you use data to back all decisions. Self-starter mindset: You thrive in high-ownership, ambiguous environments and are excited to drive projects from idea to execution. Strong communication & collaboration skills: You can clearly articulate your reasoning, coordinate across teams, and get things done. Creative problem solver: You re resourceful and unafraid to experiment and iterate rapidly. Bonus Points Experience working with SQL, Looker, or other data/BI tools Exposure to user research and experimentation (A/B testing) A passion for the travel industry and consumer experiences Join us at Headout where your work directly impacts millions of users globally, and where there s no ceiling on growth or learning.
Marketing & Content Associate
Goavega Software India
Job Title: Marketing & Content Associate | 6-12 Months Experience | Social Media, Content Creation | Bangalore, India Location: Bangalore, Karnataka, India About the Role: We re looking for a passionate Marketing & Content Associate to join our dynamic team in Bangalore. If you love crafting compelling stories, managing social media, and shaping brand voices, this role offers you ownership, variety, and real impact. You ll work closely with leadership and cross-functional teams to bring our brand to life across channels from social media posts to website content and podcasts. Key Responsibilities: Social Media Management: Plan, write, and publish engaging posts across LinkedIn, Twitter, and Instagram Content Creation: Produce short-form and long-form content including blog posts, taglines, website copy, and podcast blurbs Website Management: Coordinate with teams to make minor updates on our WordPress website Podcast Support: Assist in planning, scripting, and promoting podcast episodes Presentation Design: Create visually appealing decks for both internal and external use using tools like Canva or Figma Marketing Coordination: Support marketing campaigns, events, newsletters, and brainstorming sessions Analytics & Optimization: Track performance metrics, analyze what works, and continually improve marketing efforts Collaborate closely with leadership and contribute creative ideas that translate into real campaigns Requirements: 6 to 12 months of experience in marketing, content writing, or communications (internships count!) Excellent writing and storytelling skills with strong attention to grammar and detail Comfortable using or eager to learn tools like Canva, WordPress, PowerPoint, and Figma A social media native who understands platform trends and audience engagement High-energy self-starter with a curious mind and passion for learning Ability to thrive in a fast-paced, evolving environment Education: Bachelor s or Master s degree in Marketing, Communications, Journalism, or related field Desirable Skills: Experience with marketing analytics and data-driven learning Open Positions: 1 Be part of a vibrant team where your ideas make a difference Gain hands-on experience across multiple marketing channels Grow your skills and career with a company that values creativity and innovation Qualification : Bachelors or Masters degree in Marketing, Communications, Journalism, or related field
Senior Product Manager
Meesho
Senior Product Manager Location: Bangalore, Karnataka | Department: Product & Design About the Team At Meesho, Product Management mirrors our rocketship growth. By obsessively understanding customer behavior, we ve carved out a unique e-commerce niche in Tier 2/3/4 towns across Bharat. Our remarkable growth is a testament to how we think about product for our customers those who have barely shopped online but now can thanks to Meesho. Fun Fact: Nearly 7% of India s households shop with us! We operate with a user-first mindset and prioritize execution with rigor to deliver impactful solutions. We focus on problem discovery & delivery, aiming for high impact, not just building features. We believe in having fun while working hard. Whether you're into movies or sports, we have a diverse and energetic team. If a game of badminton after work sounds exciting, this is the place for you! About the Role We are looking for a passionate Senior Product Manager who thrives in a fast-paced start-up environment and enjoys solving high-impact problems. This cross-functional leadership role will have you collaborating with teams across software engineering, UX design, category management, marketing, operations, and finance to bring new products to life. What You Will Do Market & Customer Understanding: Gain deep insights into the e-commerce market and customer/seller needs through landscape analysis, customer interviews, user research, competition analysis, and other techniques. Problem Identification & Prioritization: Use structured approaches to identify and break down problems. Prioritize what needs immediate attention vs. what can be solved later. Solution Discovery: Lead brainstorming sessions to generate the best technology-driven solutions. Collaborate with design, engineering, and business teams to identify and experiment with new ideas using MVPs, prototypes, etc. Product Delivery: Define detailed product requirements and collaborate with cross-functional teams (design, engineering, business, analytics) to bring the product to life. Ensure high product quality through user acceptance testing and dogfooding. Go-to-Market Planning: Create a comprehensive go-to-market plan in partnership with business and marketing stakeholders to maximize product success. Adoption & Metrics: Define and track product metrics. Analyze usage patterns and create action plans to improve product performance. Roadmap Creation: Develop a product roadmap with a 3-month forward-looking view, solving key customer and business problems. Team Leadership: Manage a small team of product analysts and associate product managers, guiding them toward product execution. What You Will Need 7+ years of overall experience, with at least 4+ years in product management in a tech-led company (consumer internet experience preferred) Exceptional problem-solving skills based on first principles thinking Solid understanding of technology, with familiarity in product management processes like A/B experimentation, writing product requirement documents, managing product backlogs, and creating roadmaps About Us Welcome to Meesho, an e-commerce platform transforming businesses across India. We are not just a platform; we re your partner in turning dreams into realities. Our mission is to democratize internet commerce for everyone. Curious about life at Meesho? Our employees are some of the happiest, which has earned us top ratings as an e-commerce workplace on Glassdoor! Our Mission At Meesho, we aim to democratize internet commerce for everyone. We started with the vision to serve the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with unique benefits such as zero commission and the lowest shipping costs. Currently, more than 1.75 million sellers are growing their businesses through Meesho s extensive customer base and advanced tech infrastructure. Our model caters to underserved customers, providing affordable and relatable merchandise. Through continuous innovation, we are proud to be India s first horizontal e-commerce company. Culture & Total Rewards At Meesho, we focus on cultivating a dynamic, high-performing workplace. Our people-centric culture emphasizes hiring exceptional talent and fostering growth. Our culture is driven by our 11 guiding principles, or "Mantras," which influence everything from recognition to career development. What We Offer: Market-leading compensation a combination of cash and equity-based rewards tailored to the role and individual experience Comprehensive wellness support through the MeeCare Program, focusing on physical, mental, financial, and social well-being Generous medical insurance benefits for employees and their families, including wellness initiatives like telehealth services and gym discounts Work-life balance support with generous leave policies, parental support benefits, retirement plans, and learning assistance Employee recognition personalized gifts, performance-based rewards, and fun workplace activities Additional benefits like salary advance support, relocation assistance, and flexible benefits plans to further enrich your experience
Associate Category - Pricing
Meesho
Associate Category - Pricing Location: Bangalore, Karnataka | Business About the Team Because we are solving a unique problem, one that s mostly untouched by other e-commerce players. We are designing e-commerce for the Next Billion Users - the users from Tier-2+ markets who are new to the e-commerce landscape and have (almost) never transacted online before. Our category teams are as diverse as our users. We act from the frontlines to actively drive the mission of democratizing internet commerce for everyone. Our teams are composed of Senior Business Managers/Business Managers, Associate Business Managers, and a group of Key Account Managers and Business Development Executives. We interact with the Category Marketing team, Product team, User growth and Operations team on a routine basis. All of us work hard together to ensure that we continue to be the No. 1 shopping destination for Bharat users. We are passionate, energetic individuals who work like entrepreneurs. Moving at 10x speed is where we excel. If you want a high-powered career growth and supporting work environment, we are the right destination for you! About the Role We are looking for a dynamic, self-starting, result-oriented Category Associate who can display strong execution skills along with high analytical horsepower to wade through complexity and ambiguity. As Category Associate, you will be required to make and execute a plan for scaling up suppliers businesses, expanding selection and ensuring best prices for your category. You will also play an instrumental role in enabling the entire team to deliver the bar-raising performance every time. If you love solving problems, enjoy being in leadership roles and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, high learning environment and a very exciting professional journey! What you will do Mentor, motivate & provide direction to a team of Key Account Managers Advocate Meesho s values & principles across your team Work with central teams to ensure best selection, affordable prices and high discovery on the platform Develop robust processes for smooth execution of all critical tasks Define KRAs & goals for the team and individuals. Compile and evaluate metrics for success assessment of individual and team level tasks Communicate priorities and key decisions with stakeholders with excellent verbal, written & visual communication skills. Drive higher supplier engagement and quick problem resolution through effective team guidance Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes. Influence strategic decisions by earning trust of stakeholders Effectively use quantitative & qualitative data to drive decisions & measure success Help define category short & medium term goals, design execution roadmap and set team priorities aligned with company s overall strategic goals What you will need BE/B.Tech from premium institutes 1-3 years of overall experience with at least 1+ years in leading teams Experience with startups and fast-paced environments is an added advantage Experience in using Microsoft Excel to analyze data and build POV Demonstrated ability to think strategically and tactically Deep understanding of business and customers Excellent verbal and written communication skills Proven ability to lead a team and manage relevant stakeholders About Us Welcome to Meesho, where every story begins with a spark of inspiration Qualification : BE/B.Tech from premium institutes
Associate Category - Men Fashion
Meesho
Associate Category - Men Fashion Location: Bangalore, Karnataka | Business About the Team Because we are solving a unique problem, one that s mostly untouched by other e-commerce players. We are designing e-commerce for the Next Billion Users the users from Tier-2+ markets who are new to the e-commerce landscape and have (almost) never transacted online before. Our category teams are as diverse as our users. We act from the frontlines to actively drive the mission of democratizing internet commerce for everyone. Our teams are composed of Senior Business Managers/Business Managers, Associate Business Managers, and a group of Key Account Managers and Business Development Executives. We interact with the Category Marketing team, Product team, User Growth and Operations team on a routine basis. All of us work hard together to ensure that we continue to be the No. 1 shopping destination for Bharat users. We are passionate, energetic individuals who work like entrepreneurs. Moving at 10x speed is where we excel. If you want a high-powered career growth and supportive work environment, we are the right destination for you! About the Role We are looking for a dynamic, self-starting, result-oriented Category Associate who can display strong execution skills along with high analytical horsepower to wade through complexity and ambiguity. As Category Associate, you will be required to make and execute a plan for scaling up suppliers businesses, expanding selection, and ensuring best prices for your category. You will also play an instrumental role in enabling the entire team to deliver bar-raising performance every time. If you love solving problems, enjoy being in leadership roles, and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, a high learning environment, and a very exciting professional journey! What you will do Mentor, motivate & provide direction to a team of Key Account Managers Advocate Meesho s values & principles across your team Work with central teams to ensure best selection, affordable prices, and high discovery on the platform Develop robust processes for smooth execution of all critical tasks Define KRAs & goals for the team and individuals. Compile and evaluate metrics for success assessment at individual and team level Communicate priorities and key decisions with stakeholders using excellent verbal, written & visual communication skills Drive higher supplier engagement and quick problem resolution through effective team guidance Build processes to drive higher efficiency and better outcomes Influence strategic decisions across the organization by earning the trust of stakeholders Use quantitative & qualitative data effectively to drive decisions & measure success Help define category short & medium-term goals, execution roadmap and team priorities aligned with company strategy What you will need BE/B.Tech from premium institutes 1 3 years of overall experience with at least 1+ years in leading teams Experience with startups and fast-paced environments is an added advantage Experience in using Microsoft Excel to analyze data and build POV Demonstrated ability to think strategically and tactically Deep understanding of business and customers Excellent verbal and written communication skills Proven ability to lead the team and manage relevant stakeholders About Us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho? Our people have a lot to say and they've made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone Meesho (Meri shop) started with a single idea in mind to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping into the company s massive customer base, state-of-the-art tech infrastructure, and pan-India logistics at the lowest cost. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation have enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprise a comprehensive set of elements monetary, non-monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," influence everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, and Continuous Performance Management embody these principles. We provide market-leading compensation both cash and equity-based tailored to job roles, experience and skills. Our MeeCare Program supports holistic wellness with medical insurance, telehealth, wellness events, gym discounts, and more. We also offer generous leave policies, parental benefits, retirement options, and learning & development support to ensure a healthy work-life balance. Qualification : BE/B.Tech from premium institutes
Product Manager
Finbox
Product Manager | FinBox | Bengaluru Location: Bengaluru Experience: 8-10 Years About FinBox: Where Fintech Meets Fun! Welcome to FinBox, a hub of innovation and creativity transforming the financial services space. Since 2017, we ve helped lenders like Banks, NBFCs, and enterprises build and launch credit products in a fraction of the time it used to take. As a Series A funded company, FinBox is expanding globally with offices in India, Vietnam, Indonesia, and the Philippines. Our vision is to provide world-class infrastructure for lending products, helping financial institutions scale and launch cutting-edge credit programs. We have already helped our customers disburse billions in unsecured and secured credit products, and our solutions impact millions of customers globally every month. Innovative Environment: We encourage creativity and experimentation to push the boundaries of fintech. Impactful Work: Your contributions will directly impact millions by making credit more accessible. Growth Opportunities: We offer ample opportunities for professional growth in a fast-paced startup. Collaborative Culture: Join a diverse team that values innovation, collaboration, and support. Creative Thinkers: You challenge the norm and bring fresh perspectives. Customer Heroes: You go above and beyond to meet customer needs and deliver great experiences. Team Players: You thrive in collaborative environments, valuing diverse viewpoints. About the Product - FinBox LOS for NSTP Lending Our Lending Origination System (LOS) caters specifically to NSTP flows and manual underwriting, optimizing business processes through efficient configurations, intelligent automation, and improved team collaboration. This solution is adaptable across multiple lending use cases, including secured lending, high-ticket business loans, small-ticket loans, home loans, and more. Role and Responsibilities Product Strategy & Management Align with founders on business strategy and vision. Devise a product strategy that supports both short-term and long-term business priorities. Translate strategic goals into a detailed product roadmap, including APIs, user journeys, back-office dashboards, and analytics. Supervise the execution of the product roadmap, ensuring timely and efficient delivery. Collaborate with marketing teams on positioning, messaging, and product marketing strategies. Business Strategy Build and nurture relationships with stakeholders from LSPs, Banks, NBFCs, and FinTechs. Participate actively in the sales cycle through product demos, solution design, and stakeholder engagement. Engage senior business stakeholders through demos, sales calls, webinars, and events. Leadership Lead and mentor Associate Product Managers (APMs) and manage sprint cycles effectively. Collaborate with Engineering Managers to ensure excellent delivery and maintain delivery hygiene. Foster cross-functional collaboration to ensure alignment and smooth execution of product plans. Technical Leadership Oversee technical debt and infrastructure priorities, ensuring they align with the roadmap. Collaborate with Engineering Managers and technical teams to design scalable systems for future growth. Qualifications Experience: 8+ years of professional experience, including 5+ years specifically in Product Management roles. Domain Knowledge: Direct experience with lending products, financial marketplaces, or B2B SaaS platforms. Expertise in Lending Operations: Understanding of credit products, partnership models (e.g., DSA, co-lending). Proven Track Record: Success in launching and scaling B2B products, API products, or tech products. Tech Savvy: Experience with financial services integration patterns and data flows. Communication Skills: Excellent ability to engage with both technical and business stakeholders. Leadership Experience: Demonstrated experience managing and leading teams. Compliance Knowledge: Familiarity with compliance considerations in financial services products is a bonus, but not mandatory. Work on innovative products in the dynamic fintech industry. Take ownership of cutting-edge solutions, making a tangible impact on global lending practices. Be part of a growing Series A startup with ample room for career growth.
Brand And Media Customer Success Leader
Nielseniq
Job Description Key Accountabilities In this Strategic Leadership Role, you will be responsible for Customer Success of the Brand and Media Practice for India . Key responsibilities encompass delivering with excellence while maintaining delivery standards, driving high operational efficiency and a strong sales mindset (support upselling & cross-selling); enabling timely revenue recognition and profitable execution. Core Responsibilities Lead and Manage a strong customer success delivery team for the Brand and Media practice for India. Support the India Sales organization and clients with best in class methodologies, deliverables and technical needs. Driving expertise in the practice and being the methods champion. Bringing that expertise to the fore in our proposal writing and RFP. Support the India Customer Success lead in managing the P&L of the practice area including W&S and T&E budgets. Coordinate and drive cross-training programs in order to maximize solution and delivery excellence, expertise, and staffing flexibility. Set and measure a high level of delivery standards driving client satisfaction. Contribute to meet India revenue targets by supporting repeat sales and timely deliverables. Coordinate and support with India Vertical business leaders and Client Sales partners on client and project revenue growth, retention, and profitability. Represent Customer Success at key client meetings, Top-To-Top meetings, and key engagements as relevant. Work with regional customer success leader and bring best practices to the local market. Develop and implement best delivery practices. Target reductions in cycle time across ad hoc methods. Drive high level employee engagement and retention. Foster a culture of continuous improvement and accountability to drive organizational efficiency. Key stakeholder in providing input into product and toolkit roadmap, representing India needs for the practice area. Lead and enable industry and thought leadership efforts from the Brand and Media Practice. Core KPIs Team Engagement and Retention Increase engagement among customer success associates in the region as measured through Engage results as well as retention of associates. Regional Revenue for the Practice Area Drive repeat sales, renewals. Ensure all delivery schedules are optimized to meet quarterly revenue targets. NPS Ensure sufficient response rate from clients. Increase/maintain baseline performance. Support and/or lead key client follow ups and action plans. EBITDA Support India lead to: Monitor project and solution profitability, and leverage time tracking learning to help improve delivery contribution. Manage W&S Delivery budget through a lens of optimization for India via org design, hubbing, etc. Manage T&E budget through the lens of prioritizing client engagement as well as team performance and engagement. Skillsets Strong sense of urgency and accountability to drive client outcomes. Proven experience in leading a team, managing people, and developing talent. Able to work collaboratively with internal & external teams. Capable to maintain positive client relationships in complex situations & resolve client issues. Strong logic, deductive reasoning, problem-solving, and critical thinking skills. Skilled & polished communicator, including client presentations. Able to synthesize data & simplify findings to solve client business issues. Strong project management skills and ability to manage multiple priorities. Experience using large data sets to finding insights and make recommendations. High say-do ratio. Experience in driving organizational transformation is a plus. Qualifications Proven track record in Analytics Consultancy/ Market Research leadership roles. Expertise in (application of) Customer Insight Solutions preferred. Proven leader of high performing teams. Bachelor's Degree required, Master s preferred, or equivalent experience. Knowledge in sales processes in CPG companies, customers, modern and traditional market. Good knowledge of NielsenIQ products, services and data preferred. Strong analytical skills. Proven sales acumen. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population. Qualification : Bachelor's Degree required, Masters preferred, or equivalent experience.
Customer Success Manager
Shopalyst Technologies
Customer Success Manager About the Role: Customer Success Management Shopalyst offers a platform for brands to scale data-driven marketing with shoppable ads. With first-party purchase intent signals, we help brands leverage digital media with greater effectiveness and efficiency. You will be heading our customer success team who helps our customers adopt data-driven marketing at scale. Responsibilities Manage service delivery and customer satisfaction (KPI : Responsiveness and Quality of Response) Analyze data trends and client performance Build and Manage the operations team Provide input for product management and engineering teams Requirements Minimum of 10 years of relevant experience in Business Operations for a Digital Marketing agency, or media company. Experience in stakeholder and client management. Excellent communication, analytical and influencing skills. Ability to build and manage a team of associates Ability to work and succeed in a dynamic, quickly-changing environment. We understand that not all applicants will have skills that match the exact job description. We value diverse experiences in the relevant industry and encourage everyone who meets the required qualifications to apply. If you lack the desired experience, but do have theknowledge and confidence to leave a mark, go ahead and apply. Experience Minimum of 10 years of relevant experience Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential,purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees,communities and the business.
Performance Marketing
Jupiter Money
At Jupiter, we understand that money isn t just a subject it s a part of life that triggers a wide range of emotions. Our mission is to help people improve their relationship with money. As a financial services platform, we use technology to offer user-friendly products related to banking, loans, and investments. Whether it s a savings account, credit cards, investments, or payments, it s all on Jupiter. We simplify complex banking jargon, offer intelligent insights based on spending habits, and provide users with innovative tools to make sense of their finances. Our Journey So Far Founded in 2019 by Jitendra Gupta, best known for creating Citrus Pay, Jupiter was born from a simple idea: to create a modern, customer-first experience for managing money. In 2021, when we launched, we had a waitlist of 100,000 eager users, and within just 10 months, we grew to 1 million users. Today, we proudly serve 2.8 million+ happy customers. Our Insights feature automatically tracks and categorizes spending, even across external savings accounts. Our Edge CSB Bank RuPay credit card is loved for its transparent design and rewarding experience. And our No-Penalty SIP and Daily SIP at Rs 10 have made investing accessible to over 100,000 users. We embrace cutting-edge technology, data analytics, and a diverse, talented team that shares our vision of a more accessible, transparent, and inclusive financial ecosystem. Now, we re looking for passionate individuals to join us on this exciting journey. Who We're Looking For We re seeking a Performance Marketing Associate / Associate Manager to drive user acquisition and engagement through paid digital channels. If you re passionate about performance marketing, data-driven decisions, and campaign optimization, this is the role for you! Depending on experience, you will either lead execution or own the end-to-end campaign strategy. Roles and Responsibilities Campaign Strategy & Execution: Plan, set up, and optimize paid campaigns across Google Ads (Search, Display, YouTube), Meta, Programmatic, and other acquisition channels. Budget & Performance Management: Allocate and optimize marketing budgets to maximize ROI and improve Customer Acquisition Cost (CAC) efficiency. Data & Analytics: Monitor campaign performance using Google Analytics, Ads Manager, and internal tools, and generate insights to improve KPIs. Experimentation & Optimization: Conduct A/B tests on creatives, audiences, and bidding strategies to ensure continuous campaign improvement. Collaboration: Work closely with the Product, Brand, Content, and Design teams to align marketing efforts with business objectives. Reporting & Insights: Track performance metrics, identify trends, and recommend improvements to drive growth and efficiency. What s Needed for This Role Experience: 1-3+ years of performance marketing experience (either in-house or at an agency), depending on the role level. Technical Expertise: Hands-on experience running and optimizing campaigns across Google Ads, Meta Ads, Affiliates, and Programmatic channels. Analytical Skills: Strong analytical skills with experience in tools like Google Analytics, Facebook Ads Manager, and campaign tracking platforms. Data-Driven: Ability to analyze large datasets and translate them into actionable marketing insights. Optimization Expertise: Experience in A/B testing, audience segmentation, and conversion rate optimization (CRO). Bonus: Prior experience in FinTech, startups, or e-commerce growth marketing. Ownership Mindset: Proactive problem-solver who takes initiative and executes efficiently. Why You Should Work With Us Ownership Mentality: We value people who take ownership of their work and see projects through to completion. Meaningful Problem Solving: We love tackling complex problems and creating intuitive experiences that delight our customers. Healthy Conflict & Commitment: We encourage healthy conflict and value individuals who can commit to decisions with confidence. Relentless Excellence: We re always striving to set higher standards and are looking for individuals who want to grow and improve in a dynamic environment. Our Process We evaluate every candidate carefully to build a team of like-minded, passionate, and ambitious individuals. Here s a general overview of our hiring process: The Intro: Our recruitment team reviews all applications to find the best fit. We assess both skills and past work to ensure a great match. Two-Way Street: Interview with the hiring manager to understand your fit for the role and expectations. Assignments may be given. Culture Matters: We assess if you align with our company culture and if it s the right environment for you. The Offer: If we believe you re the right fit, we extend an offer to bring you on board!
Customer Education Operation Associate
Devrev
Overview: As a Customer Education Specialist, you will be a key member of the Customer Success and Support team. In this role, you will be responsible for ensuring that our customers experience a seamless transition and derive maximum value from DevRev. You will design, implement, and lead customer education and enablement programs, deliver training, and administer certification/reward programs. Your objective is to drive scalable customer enablement, ensuring customer satisfaction and long-term loyalty. Key Responsibilities: Customer Onboarding: Develop and implement structured enablement programs for new customers, ensuring a smooth onboarding experience with DevRev. Collaborate with cross-functional teams to gather customer requirements and tailor enablement programs to meet specific needs. Training and Education: Design and deliver engaging training sessions, webinars, and workshops focused on product features, best practices, and industry-specific use cases. Create comprehensive training materials, documentation, and video tutorials to empower customers with self-service learning opportunities. Customer Engagement and Advocacy: Build strong, lasting relationships with customers, proactively engaging with them to understand their evolving needs and challenges. Identify opportunities for upselling or cross-selling additional products and services based on customer usage and feedback. Cultivate customer advocates by encouraging satisfied customers to contribute to case studies, testimonials, and referrals. Metrics and Reporting: Define, track, and report on key performance indicators (KPIs) related to customer enablement, satisfaction, and ROI. Analyze and provide actionable insights on customer engagement, training effectiveness, and support efficiency to continuously improve enablement programs. Qualifications: A Bachelor s degree in Business, Marketing, Computer Science, or a related field. 3-5 years of experience in customer education, enablement, or a related field, preferably within SaaS. Strong understanding of SaaS products, technology, and industry trends. Exceptional communication, presentation, and interpersonal skills, with the ability to engage with diverse customer audiences. Proven ability to collaborate effectively with cross-functional teams in a fast-paced, dynamic environment. Results-oriented with a focus on customer satisfaction, business growth, and scalable enablement. Willingness to travel domestically and internationally as required. Culture: At DevRev, our culture is built on a foundation of hunger, humility, honesty, and acting with heart. We are committed to helping build the world s most customer-centric companies by leveraging design, data engineering, and machine intelligence to empower engineers to connect with and better serve their customers. Qualification : A Bachelors degree in Business, Marketing, Computer Science, or a related field.
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