Marketing Manager Joints Jobs in Mumbai

Channel Account Manager Location: Mumbai Job Category: Channel Account Job Schedule: Full-Time Role Overview We are seeking a Channel Account Manager (CAM) to drive revenue growth and strengthen Fortinet s presence as a global leader in Unified Threat Management. You will manage reseller partnerships at Select and potential SELECT levels, spearhead new business development, and ensure partner enablement and training across the assigned territory. Key Responsibilities Relationship Management: Build and maintain professional relationships with key personnel in assigned Select and potential SELECT accounts. Partner Enablement: Develop and execute training plans to ensure partners are equipped to sell and support Fortinet solutions. Sales Operations: Maintain accurate sales forecasting and update Salesforce regularly, leveraging deep knowledge of the sales cycle to exceed quotas. Strategic Planning: Lead joint partner planning processes, setting mutual objectives, critical milestones, and certification targets. Conflict Resolution: Mitigate channel conflicts through clear communication and adherence to Fortinet channel program guidelines. Network Expansion: Proactively recruit and qualify new partners to drive the adoption of new technologies. Required Skills & Experience Industry Expertise: Proven experience in channel sales and territory management within the networking or security sectors. Business Planning: Experience building integrated business and marketing plans with partners. Channel Knowledge: Strong familiarity with distribution channel models and high-volume mid-market sectors. Execution: Track record in opportunity identification, sales forecasting, and deal closure. Soft Skills: Excellent presentation, interpersonal, and communication skills in English; self-motivated and competitive.

Product Marketing Manager Location: Mumbai Department: Business Development About the Role We re looking for a detail-oriented and strategic Product Marketing Manager to join our growing team in Mumbai. In this role, you ll shape how our product suite is perceived by customers, prospects, and partners. You will own the narrative from positioning and messaging to go-to-market (GTM) execution and sales enablement playing a key role in driving product adoption and market success. This is a high-impact opportunity to work cross-functionally with product, marketing, sales, and customer success teams to tell compelling stories, launch powerful campaigns, and enable growth in a fast-paced enterprise SaaS environment. What You ll Be Responsible For Positioning & Messaging Develop clear, differentiated, and compelling messaging that resonates with target personas and sets our products apart in the market. Feature Launches & Amplification Own the GTM strategy for new features and product launches, ensuring sustained visibility and customer engagement. Content & Collateral Creation Craft high-impact content for landing pages, ad campaigns, website, product brochures, and more translating product value into customer language. Cross-Functional Collaboration Work closely with product, marketing, sales, and customer success teams to align messaging and marketing initiatives with business objectives. Market & Customer Intelligence Stay ahead of industry trends, competitors, and customer needs. Translate insights into actionable intelligence and sales tools. Sales Enablement Equip the sales team with persona-based pitches, playbooks, sales decks, competitive battle cards, and product training that drive conversions. Thought Leadership & Evangelism Represent the company as a product evangelist, both internally and externally. Serve as a go-to spokesperson and thought leader in relevant forums. Campaign Execution Plan, execute, and optimize marketing programs that contribute to pipeline growth for both new and expansion business. What You Bring Education MBA or equivalent degree in Marketing. Experience 6 8 years in B2B marketing, ideally within enterprise SaaS. Proven experience in content development, GTM strategy, and sales enablement. Skills Exceptional written and verbal communication. Ability to simplify complex products into easily digestible messaging. Proficiency in CRM and marketing automation platforms (HubSpot, Zoho preferred). Strong analytical skills with a data-driven approach to marketing decisions. Ability to influence without authority in a matrixed organization. Comfortable engaging with senior stakeholders and cross-functional teams. We thought you d never ask! In addition to a competitive salary and flexible working hours, here s what makes Tanla a great place to grow: Challenging, High-Impact Work: Solve real-world problems in a fast-evolving telecom and CPaaS ecosystem you ll never have a boring day. Innovative Culture: Work in a product-first, action-oriented environment that values curiosity, ownership, and continuous learning. World-Class Team: Collaborate with smart, driven professionals who thrive on solving complex problems. We re an equal opportunity employer with a bias for action and a love for innovation. Qualification : MBA or equivalent degree in Marketing

Position: Senior Manager Performance Marketing (Global Markets) Employment Type: Full-Time Department: Marketing Team Location: Mumbai About TimesPro TimesPro, an initiative by the Times of India Group, is a leading Higher EdTech platform established in 2013. We champion Education 4.0 values learner-centric, industry-relevant, role-specific, and tech-enabled learning. Our mission is to make excellence accessible through innovative, globally collaborative education for aspiring professionals across industries. We offer: Early Career Programs in BFSI, e-Commerce, and tech Executive Education in partnership with top Indian and international institutions Enterprise Solutions for workforce learning & development Role Overview We are looking for a Senior Manager Performance Marketing to lead and scale our Global Executive Education marketing efforts. The ideal candidate is a data-driven performance marketer with a deep understanding of digital advertising in Gulf (Qatar, UAE, KSA, Kuwait, Bahrain, Oman) and MENA markets. The role is initially individual contributor (IC) with scope to build and lead a team within 6 12 months. Key Responsibilities Performance Marketing Ownership: Lead paid media campaigns (Google, Facebook, LinkedIn, etc.) to drive lead generation, applications, and admissions for executive programs targeting NRIs and local populations in Gulf/MENA markets. Funnel Optimization: Optimize for deeper-funnel KPIs not just leads but applications and conversions in line with business goals. Strategic Campaign Planning: Use data, market insights, and competitor analysis to build impactful media plans and go-to-market strategies. Continuous Optimization: Monitor campaign performance, identify trends, and optimize creatives, targeting, and budgets to maximize ROI. Cross-functional Collaboration: Work with internal teams (creative, business, tech) and external partners/agencies to align campaign execution and objectives. Reporting & Analysis: Deliver detailed campaign performance reports (daily/weekly/monthly) with actionable insights on CAC, CPL, CPA, and engagement metrics. Required Qualifications & Experience 10+ years of performance marketing experience with a strong track record in lead acquisition and funnel optimization. Proven experience managing campaigns in Gulf/MENA markets; APAC experience is a bonus. Proficiency in paid platforms: Facebook Ads, Google Ads, LinkedIn, and affiliate networks. Strong analytical mindset with the ability to translate insights into actions. Effective communicator and collaborator across internal and external stakeholders. Experience using Salesforce or similar CRM tools is an advantage. Bachelor s degree in Marketing, Advertising, or a related field preferred. Prior experience in the EdTech or education segment is essential. Leadership experience is a plus this role has the potential to evolve into a team leadership role. You ll play a strategic role in scaling TimesPro s global education footprint, with the opportunity to own marketing outcomes in a high-growth, mission-driven organization backed by India s largest media group. Qualification : Bachelors degree in Marketing, Advertising, or a related field preferred

Group Product Manager Location: Mumbai Hiring Partner: PSS Client: Leading Indian Pharmaceutical Company with Global Presence About the Client: PSS has been exclusively retained to hire a Group Product Manager (GPM) for a top-tier Indian pharmaceutical company known for its strong global operations and leadership in key therapeutic areas. The organization is recognized for innovation, market reach, and a strong portfolio of specialty and branded generics. Job Purpose: The Group Product Manager will play a pivotal role in driving strategic marketing initiatives and life cycle management for a portfolio of brands within the Ortho and Pain Management segment. This role demands close collaboration with cross-functional teams, including sales, medical affairs, regulatory, market access, and global brand teams to ensure commercial success. Key Responsibilities: Strategic Planning & Execution Lead development and implementation of short- and long-term brand strategies aligned with business objectives Drive portfolio growth through profitability, market share expansion, and revenue optimization Partner with Business Unit Heads and Sales Leaders to align marketing strategies with business goals Product Life Cycle Management Own end-to-end Product Life Cycle (PLC) planning and execution Identify growth opportunities across brand maturity stages and proactively mitigate risks Marketing & Promotions Design and execute marketing campaigns, promotional strategies, and communication materials Ensure alignment of campaigns with consumer insights, therapy needs, and market dynamics Lead content development for sales aids, brochures, digital assets, and event collaterals Market Intelligence & Research Conduct primary and secondary research to gather actionable market insights Maintain strong relationships with Key Opinion Leaders (KOLs), prescribers, and advisory boards Use insights to influence brand strategy and stakeholder engagement Stakeholder Engagement & Thought Leadership Represent the company at conferences, congresses, and symposia, both national and international Organize and lead advisory boards, roundtables, and scientific forums Build and manage key relationships with medical professionals, formulary committees, and insurers Budgeting & Performance Tracking Joint ownership of brand budgets including A&P, events, digital, and content creation Track performance metrics, sales trends, and ROI for marketing initiatives Regularly report brand performance and recommend corrective actions Cross-Functional Collaboration Work closely with sales, medical, regulatory, market access, and global teams to ensure strategic alignment Collaborate with external vendors, creative agencies, and digital partners to deliver best-in-class execution Qualifications & Experience: Educational Background: B.Pharm or B.Sc. + MBA (Marketing or Pharma Management) Experience: Minimum of 8 years in pharmaceutical marketing, including significant experience in Ortho or Pain Management segments Proven track record in brand planning, market development, and lifecycle management Strong scientific acumen combined with strategic thinking Excellent communication, stakeholder engagement, and team leadership skills Join a market-leading pharma brand with global reach and high-growth products Influence therapy shaping initiatives in Ortho and Pain Management Be part of an agile and innovation-driven team Lead impactful strategies that improve patient outcomes while advancing your career Qualification : B.Pharm or B.Sc. + MBA (Marketing or Pharma Management)

Position: Senior Manager Marketing (FRP) Department: Sales and Marketing Location: Mumbai Role Overview: We are looking for a seasoned Senior Manager Marketing to lead the marketing and sales efforts for FRP products such as coils, sheets, and foils. The role involves strategizing business growth, expanding market presence, and driving revenue across multiple sectors including automotive, electrical, packaging, and building & construction. Key Responsibilities: Develop and execute comprehensive marketing and sales strategies for FRP products. Identify and pursue new business opportunities, market segments, and customer bases across diverse industries. Build and nurture strong relationships with OEMs, industrial clients, distributors, and export customers. Conduct detailed market analysis, competitor benchmarking, pricing strategy formulation, and demand forecasting. Lead business development activities in both domestic and export markets. Collaborate with production, quality, R&D, and supply chain teams to ensure product quality, customer satisfaction, and timely deliveries. Drive marketing campaigns, participate in industry trade shows, and boost brand visibility. Monitor sales performance against targets, KPIs, and profitability metrics, making data-driven adjustments as needed. Prepare commercial proposals, negotiate contracts, and oversee timely collections. Provide strategic inputs to product development, packaging innovations, and incorporate market feedback for continuous improvement. Qualifications & Skills: Bachelor s degree in Engineering (preferably Metallurgy, Mechanical, or Industrial Engineering). MBA in Marketing or related discipline. Proven experience in marketing and sales within the FRP or related manufacturing sectors. Strong analytical, negotiation, and communication skills. Ability to lead cross-functional teams and manage multiple stakeholder relationships effectively. Qualification : Bachelors degree in Engineering (preferably Metallurgy, Mechanical, or Industrial Engineering).

Position: Finance Manager Location: Mumbai, India (Andheri East and/or Turbhe) Division: Finance Employment Type: Full-Time, Onsite About Blenheim Chalcot Blenheim Chalcot is a leading global venture builder with over 25 years of experience creating and scaling SaaS businesses powered by Generative AI. Our portfolio includes 60+ ventures spanning financial services, education, health, and marketing sectors. Our global ecosystem featuring Scale Space in London, the Rajasthan Royals in Mumbai, and a go-to-market base in Austin offers access to world-class talent, tools, and support to accelerate growth and build market-leading companies. Our Values Honesty and Integrity: Acting with transparency and trustworthiness. Resilience: Staying optimistic and adaptable through challenges. Teamwork: Collaborating to elevate and support each other. Innovation: Continuously seeking better solutions and improvements. Deliver Results: Committing to quality and meeting promises. Commercial Awareness: Making financially sound decisions and optimizing value. Role Overview The Finance Manager will oversee all financial operations to ensure the financial health and stability of our GenAI-enabled tech ventures. This role combines strategic leadership with hands-on expertise, supporting senior management in decision-making and driving financial success through innovation and process excellence. Key Responsibilities Lead workshops with stakeholders to identify finance process risks, gaps, and inefficiencies across people, processes, technology, data, and controls. Document current processes, pain points, and stakeholder feedback using process flow diagrams. Drive process improvements and implement robust financial controls leveraging emerging technologies such as Generative AI. Act as liaison between finance and other departments ensuring seamless integration. Lead AI technology integration into finance operations to drive innovation and competitive advantage. Own month-end closing, variance analysis, and finalization of business segmental P&L. Oversee daily accounting activities, ensuring accurate and timely financial reporting. Prepare financial reports analyzing KPIs, revenue, costs, and expenses with historical trends. Support senior business partners in financial planning, budgeting, and forecasting. Prepare business review packs and present reports to senior management and stakeholders. Conduct regular financial analysis to identify trends, variances, and improvement areas. Support internal and statutory audits ensuring timely and accurate completion. Maintain communication with clients, vendors, and external partners. Manage payments and receipts processing timely and accurately. Ensure compliance with local GAAP, VAT, and regulatory requirements. Opportunity Join Blenheim Chalcot as a Finance Manager to shape financial strategies for cutting-edge GenAI-enabled ventures. Work closely with senior leaders across India and the UK, owning end-to-end financial operations and driving high-impact decisions in a dynamic, fast-growing environment. About You CA/ACCA/CIMA qualified with experience in large, complex businesses. Minimum 4+ years of finance experience. Strong knowledge of finance processes, systems, and process implementation. Excellent interpersonal and communication skills, including professional English. In-depth understanding of financial accounting principles, regulations, and best practices. Proficient in accounting software (e.g., Xero) and advanced MS Excel skills. Self-starter able to manage multiple priorities independently. Prior management and supervisory experience in a team environment. Strong business partnering skills, able to work cross-functionally. Flexible and adaptable to a high-growth, rapidly changing environment. Commitment to continuous learning and professional development. Recruitment Process We have a rigorous recruitment process to attract top talent. Please note the role is office-based, requiring colleagues to work onsite five days a week, with flexibility to support personal commitments. This promotes continuous collaboration and community growth across our portfolio. Qualification : CA/ACCA/CIMA qualified with experience in large, complex businesses.

Position: Senior Product Marketing Manager Location: Mumbai, India (Hybrid) Function: Marketing | B2C Fintech | Full-Time The Role We are hiring a Senior Product Marketing Manager to lead the go-to-market strategy for our cutting-edge AI Agent mortgage product, while driving customer acquisition and lifecycle engagement across the ecosystem. This is a high-agency, strategic leadership role for someone who thrives on end-to-end ownership from GTM planning to growth experimentation and product positioning. You'll work at the intersection of AI innovation and digital financial services, helping shape how the next generation of homeowners discover, compare, and secure mortgages. Key Responsibilities AI Agent Product Launch & GTM Strategy GTM Leadership: Own the B2C go-to-market strategy for Koodoo s GenAI-powered mortgage assistant product. Positioning & Messaging: Craft compelling value propositions and positioning in a competitive mortgage tech landscape. AI-First Marketing: Integrate GenAI capabilities across marketing collateral, campaigns, and product storytelling. Customer Research: Conduct deep dives into audience needs, industry benchmarks, and competitive analysis. Innovation: Leverage AI-native tools and channels for creative, high-impact customer acquisition. Customer Lifecycle & Engagement Optimization Lifecycle Management: Optimize engagement across our 12,000+ user email base (growing by ~1,000 users/week). Retention Tools: Scale our automated mortgage rate alert system, improving re-engagement and conversions. Experimentation: Design, execute, and analyze A/B tests across key touchpoints (using tools like PostHog). LTV Growth: Drive lifecycle campaigns that improve user retention, repeat engagement, and lifetime value. Strategic Marketing Operations Cross-Functional Execution: Collaborate with Product, Design, Operations, Mortgage Advisors, and Compliance teams. Performance Tracking: Define and own KPIs for product launches and customer engagement success. Thought Leadership: Develop content that positions Koodoo as the UK s leading AI-first mortgage platform. Channel Innovation: Test and scale new customer acquisition channels; optimize existing ones. Strategic Alignment: Ensure marketing is embedded into product development processes and business planning. About You You re a strategic and execution-focused marketer who thrives in fast-paced environments. You re not only fluent in data and GTM planning you re also excited to experiment with AI, deeply understand customer needs, and lead cross-functional teams to success. Requirements 7 10 years of experience in product marketing, ideally in fintech, mortgage, or other high-consideration B2C verticals. Proven product launch experience, including AI/ML product GTM preferred. Expertise in customer acquisition, lifecycle marketing, and performance optimization. Experience with analytics and experimentation tools (e.g., PostHog, Mixpanel, GA4). High ownership mindset with ability to operate independently and iteratively. Strong cross-functional collaboration skills, including with product and technical teams. Excellent written and verbal communication; comfortable writing customer-facing content and internal briefs. Preferred: Familiarity with UK mortgage/lending ecosystem and related regulations. About Blenheim Chalcot Blenheim Chalcot is the UK s leading digital venture builder, with over 26 years of experience creating more than 40 successful startups in FinTech, EdTech, GovTech, Media, and more. All our ventures are GenAI-enabled, backed by world-class talent and a robust innovation ecosystem. Our India team, established in 2014, powers the growth of our global ventures through world-class engineering, marketing, data, operations, and finance. About Koodoo Koodoo is transforming the UK mortgage journey through digital innovation and AI-driven products. We help consumers from first-time buyers to re-mortgagers compare products, track rates, and connect with lenders via a simple, intuitive interface. Our recent breakthrough: passing the CeMAP exam using AI a UK-first milestone in mortgage tech. We partner with major UK banks and leading comparison brands to power smarter, AI-first mortgage journeys. A chance to work at one of the world s most respected venture builders. Exposure to high-growth fintech and GenAI-led marketing strategies. 24 days of annual leave + 10 public holidays. Private medical insurance for you and your family. Life insurance. Learning & development culture: access to venture-wide training, tools, and mentoring. A collaborative, fun, and high-performing team environment (plus cricket we own the Rajasthan Royals IPL team!). Diversity & Inclusion At Blenheim Chalcot, inclusion and meritocracy drive our decisions. We welcome talent from diverse backgrounds and believe that agility, generosity, and curiosity power innovation. We focus on developing people based on potential and capability, not just credentials. Recruitment Process Our hiring process is streamlined and respectful of your time. It typically begins with an introductory 15-minute call, followed by in-depth interviews with stakeholders from marketing, product, and leadership.

Executive / Sr. Executive Marketing Location: Mumbai Department: Marketing & Communication Reporting to: Head Marketing & Communication Objectives of the role: Assist in developing technical content for Marketing communications Becomes a Subject Matter expert from technical point of view for content Engaging with Existing and prospective Customers for Lead Generation Tele Calling and then meeting in person Liaison with sales for lead nurturing Primary Market Research via face-to-face meetings or tele calling Demonstrate Products & Solutions at customer site Data Generation, Cleaning & Maintenance Working with Various departments to source information regarding products, software, etc. Build knowledge and education regularly through workshops, research, and seminars, and share best practices and local marketing tactics with team members Requirements: Experience of minimum 1 year of working in Marketing Department Acute eye for detailing Excellent Written and spoken English Education Bachelors of Engineering. MBA in Marketing will be an added advantage. Skills: Good at PowerPoint presentations, Canva, other presentation tools. Research Understanding Good with MS excel Good at using AI tools for rich media generation Perks: You will be a part of the International Marketing Team. Opportunity to work with a company with an open-door policy Exposure to working in both Manufacturing & IT/Software set up at one go Exposure to International Marketing Working with a high-performance team Travel opportunities both in Domestic & Internationally Educational Qualification: BE/ME/B.Tech/MTech/MCA / B. Pharm MBA in Marketing Desired Candidate Profile: Ability and capability to understand the technicality of the product. Keep abreast with the latest trends Good communication skills and be a team player Should be organized, motivated, self-driven, and quick learner. Good Analytical and problem-solving skills. Qualification : BE/ME/B.Tech/MTech/MCA / B. Pharm

Job Title: Marketing, Branding & Communications Manager Location: Mumbai, Maharashtra, India Job Type: Full-Time Seniority Level: Manager/Supervisor About Elchemy Elchemy is building the future of global chemical trade. We are a tech-enabled cross-border marketplace for specialty chemicals, with a mission to solve decades-old inefficiencies in the industry using software, data, and first-principles thinking. The global specialty chemicals market is valued at $800B, yet it remains fragmented, opaque, and manual. Elchemy brings trust, transparency, and technology to the forefront of cross-border trade, helping suppliers and buyers reduce lead times, eliminate uncertainty, and simplify fulfillment. In just 20 months, we ve: Expanded to serve 32+ countries Partnered with 100+ customers and suppliers Raised $7.5M+ from marquee investors like InfoEdge Ventures, Prime Venture Partners, and leaders from Vinati Organics, Laxmi Organics, and Coromandel International. Our team includes alumni from IITs, IIMs, and NITs, and we re creating a company of top-performers who are passionate about building, scaling, and making a real impact. Role Overview We are looking for a Marketing, Branding & Communications Manager to lead and execute our brand, communication, and visibility strategy both online and offline. This role is ideal for a B2B marketing leader who loves brand storytelling, strategic thinking, and driving impact across digital, content, PR, and events. You ll own Elchemy s brand identity and ensure our positioning aligns with our global vision. If you ve built or scaled B2B brands and are looking to make your mark on a fast-growing startup, we want to talk. Key Responsibilities ✅ Digital Presence & Content Marketing Drive organic growth through a well-defined SEO strategy, website optimization, and thought leadership content. Manage and grow Elchemy s presence on LinkedIn and other relevant platforms. Define content strategy (blogs, whitepapers, newsletters, videos) to position Elchemy as an industry thought leader. Build and execute email marketing campaigns, performance tracking, and audience segmentation. ✅ Offline Presence & Industry Events Conceptualize and lead Elchemy s participation in key B2B events, trade shows, and conferences globally. Handle booth design, delegate outreach, and post-event engagement. Plan and host offline events to position Elchemy as a market leader; identify and onboard industry experts and speakers. ✅ Brand Building & Messaging Define Elchemy s brand positioning, identity, tone, and visual language. Ensure brand consistency across all internal and external communications. Develop and market clear value propositions for existing and new products. ✅ Strategic Communications & PR Craft compelling stories to communicate Elchemy s mission and success. Lead public relations strategy; collaborate with PR agencies and media outlets for coverage. Build and maintain media relationships for consistent brand visibility. ✅ Stakeholder Communication Convey Elchemy s values and mission to internal and external stakeholders. Design internal branding and communication initiatives to boost engagement and alignment across teams. Qualifications & Skills 5 8 years of experience in Marketing, PR, Communications, or Brand Management, preferably in B2B or SaaS businesses. Proven ability to build or scale brand visibility in a competitive market. Deep understanding of B2B marketing channels, content-led growth, and brand positioning. Excellent verbal and written communication skills; strong storytelling and copywriting ability. Strong project management skills able to juggle multiple campaigns and initiatives with deadlines. Experience with digital tools like LinkedIn, WordPress, HubSpot, Canva, Google Analytics, or similar platforms. High attention to detail, ownership, and an entrepreneurial mindset. Bonus: Background in Media, Design, or Mass Communication from a reputed institution. Shape a global brand in a multibillion-dollar market with vast potential for innovation. Be part of a high-growth startup with global ambitions and strong investor backing. Work directly with the founding team to drive high-impact initiatives. Enjoy a culture of autonomy, speed, integrity, and learning. Accelerate your career trajectory while building a brand that disrupts an entire industry. Apply now to join Elchemy and redefine the future of cross-border trade and logistics in chemicals.

Job Description Role Purpose: This is a strategic leadership position. Primary responsibility is to lead and grow the NIQ Qualitative business Nationally. The candidate will be responsible for driving profitable growth, including the full P&L of the business, Representing VOC and creating awareness of all your portfolio internally and externally. You will lead the India Qualitative business and team of Qualitative researchers, work closely with the various Business Vertical leaders and set a strategy that focuses on account acquisition retention and growth This role is also accountable for accurately managing an active sales pipeline and coaching the specialty seller team to better results by leveraging multiple sales drivers such as prospecting, campaigns, and other account engagement tools. Working closely with business partners across verticals to understand client challenges and ensuring strong awareness and presence of Qual with these clients. Core Responsibilities Own Qualitative Research revenue and cost OP, driving long term profitable growth. Develop and execute the Qualitative Strategy to grow share. Developing a clear blueprint on where to play and how to play and how to win. Introduce new solutions and thought leadership pieces to the team Develop and drive continuous though leadership agenda and participate in external forums. Craft India client engagement plans alongside the Vertical leaders and Business partners for target client activation at local India level. Develop sales plans and strategies accordingly to achieve sales goals in collaboration with each Vertical leader. Articulating it clearly with the Vertical business partners on opportunities for new client penetration, cross sales and upgrades leveraging the practices - Bring to Life the Go to Market plan review, adjust with vertical leaders as well partnering with Regional Qualitative Practice. Ensuring that your team of Qual researchers have a clear blue print of which accounts to focus and alignment with business partners. Serve as senior leader on Local RFP engagements working across SA&I and NielsenIQ for a unified response and representing the Qualitative research requirements. Develop KPI for the teams that focuses not just on NBD but also on client retention, win back, and larger share of continuous business. Manage sales team pipeline and assist in closing deals through strategic intervention. Set quarterly and annual sales quotas. Provide detailed sales forecasting on a monthly basis. Own client-level annual operational (OP) planning inputs with the team at the account/geo level. Create sales reports and provide feedback to SA&I India leader. Drive sales maintaining a long-term perspective to maximize overall revenue generation while being able to generate short term results. Ensure the team is scoping projects responsibly that meet SAI profitability guidelines. Partner closely with Customer Success Teams and vertical leaders to align on goals and strategy and drive shared accountability for revenue targets. Implement annual pricing increases and influence price-setting for new services. Lead and Advise on RFPs as necessary. Ensure NIQ GDF / SDF fund usage where applicable. Be a NIQ relationship driver. Liaise with local NIQ sales leaders on joint business planning, regional commercial efforts, and SAI product pushes. Voice of client Maintain & develop the commercial relationship to clients. Monitor the market and competitor products and activities and feed the same to India lead as well as regional Qual leader. Review customer activity and anticipate prospecting needs. Establish and maintain senior level key prospect/client relationships. Provide input for product development and prioritizations based on client feedback, RFPs requirements, competition analysis and market trends. Collaborate Practice leaders as well as Regional Vertical leader to capture needs and get early feedback on our mid / long term product roadmaps. Product positioning and awareness Clearly and convincingly articulate Qualitative offerings and unique value proposition, matching them with relevant client business challenges/KPIs. Where necessary adapt Regional Qual sales framework to India, linked to use cases relevant to specific target buyer personas and Verticals. Adopt and adjust Regionally built buyer personas profile and objection handling playbook to India market needs. Generate buyer personas database by verticals and help activate the same with GTM plan along with the Vertical Leaders. Facilitate the creation of client case studies to support product positioning. Lead or support T2T client meetings concerning Qual. Maintain broader Qualitative product/technical knowledge across all SAI tools. Participate in regional boot camps. Plan and Initiate local Bootcamps to train the Business partners. People management Recruit and hire Qual Research staff as the case may be. Motivate the teams to achieve their goals. Mentoring and guiding on winning techniques using your experience. Setting their targets and goals and guiding them on how to meet and exceed their KPI. Work with training team and peers to develop sales training content and protocols. Ensure internal processes are followed, including adherence to tracking customer and transactional information in CRM system and other sales and operational processes. Regular performance reviews with the team. Qualifications Expert in Qualitative Research techniques University degree in Marketing / Economics / Psychology / Sociology or related field a must. Preferred Postgraduate or MBA 15+ years working experience in Market Research - Strong understanding and appreciation of the various MR protocols such as concept testing, product testing, U&A, Segmentation, Profiling studies, BHT and so on. Proven Leader of high performing teams Expertise in (application of) one of NielsenIQ solutions is a plus Strong analytical skills Proven sales acumen Skillsets Strong sense of urgency and accounta...

Role: Marketing Technology Manager Function/Department: HPE Experience: 5 to 10 Years Education: Any Graduate / Postgraduate Job Purpose: We are seeking a Marketing Technology Manager to enhance our B2C campaign efforts within Salesforce Marketing Cloud (SFMC). The ideal candidate will play a key role in executing BAU campaigns across multiple channels while building a cutting-edge marketing technology stack that aligns with our Customer First approach. Key Responsibilities: Campaign Development & Execution: Design and implement B2C marketing campaigns across Email, SMS, WhatsApp, Push Notifications, Journeys, Landing Pages, and Forms using SFMC modules such as Email Studio, Automation Studio, Journey Builder, Contact Builder, and Content Builder. Optimize existing campaigns for better engagement and performance. Data Management & Integration: Understand database architecture, including primary/foreign keys and data relationships. Create and update data extensions to support personalized campaign requirements. Develop responsive web cloud pages for landing pages and survey forms. Testing & Optimization: Implement a robust testing process before releasing new features/scripts. Continuously monitor and fine-tune features to enhance performance. Enforce email best practices and standard naming conventions. Marketing Technology & Strategy: Assess the current MarTech architecture and identify gaps for improvement. Coordinate with stakeholders and external agencies to enhance the digital marketing stack. Oversee data security, product enhancements, and compliance. Performance & Process Improvement: Ensure high performance and uptime of the marketing technology stack, aligning with department KPIs. Champion agile development to streamline operational processes. Exciting opportunity to work with advanced marketing technology. Collaborate with industry leaders in digital transformation. Make a real impact by driving customer-centric marketing strategies. If you're passionate about MarTech innovation, Salesforce Marketing Cloud, and data-driven campaigns, apply now and be a part of our dynamic team!

Description National Sales Head - Vision Care India Band Level: 30 Reporting to: Business Unit Leader- Vision Care India PURPOSE The National Sales Head for Vision Care India will spearhead the sales strategy, ensuring robust leadership to drive sales growth and market share expansion in the India market. This pivotal role involves managing and optimizing the sales operations to align with the company s strategic goals. KEY RESPONSIBILITIES Develop and execute sales strategies that are in line with the India Vision Care strategy, aiming for market leadership and customer satisfaction. Oversee the full spectrum of sales operations, with an emphasis on achieving and exceeding sales targets and profitability goals. Facilitate high-level engagement and partnerships with key accounts and priority customers to secure Johnson & Johnson as the preferred partner in Vision Care. Optimize customer and trade spending to ensure effective return on investments and drive market-leading growth. Build and lead a high-performing sales team, fostering a culture of excellence and innovation. Ensure compliance with ethical business practices, maintaining the integrity and standard of operations. Collaborate with regional and functional leaders to ensure sales strategies are aligned with broader company objectives. WORKING RELATIONSHIPS Internal: Business Unit Leader, Marketing, Professional Affairs, and other cross-functional teams; STAR Cluster regional office, Diversion Control Office, APAC External: Key Accounts, Regional Optical Chains, Business Owners, Eye Care Professionals KEY ACCOUNTABILITIES Strategic Leadership: o Lead the development and execution of India's Vision Care Sales and distribution strategy to make it robust around compliance and to drive profitable and sustainable business growth. o Strengthen business and process fundamentals o Shape and implement strategies to grow category leadership and market share. o Demonstrate customer centric and digital first mindset o Drive innovation in go-to-market strategies and business models. Financial Performance o Drive competitiveness for the India Vision Care business unit. o Ensure sustainable growth and strengthen business fundamentals. o Lead teams towards the execution of category and connected commerce go-to-market approaches to drive market-leading growth and deliver against business goals. o Manages & optimizes customer & trade spending to ensure effective return on investments. Compliance and Ethical Business Practices: o Advocate for and instill a strong culture of compliance throughout the organization. o Keep sufficient focus on the anti-diversion framework and best business practices around monitoring and reviewing business periodically. o Ensure all team activities and programs are healthcare compliant and Credo-based. o Focus on customer sell-through and maintenance of healthy trade inventory. Team Leadership and Talent Development: o Build, lead, and develop high-performing cross-functional teams. o Provide coaching to grow organizational capability, bench strength, and leadership pipeline. o Ensure right resourcing and investments to support building in-market capabilities. Customer and Stakeholder Relationship Management: o Build strong customer and internal stakeholder relationships to develop joint business efforts and higher levels of collaboration and growth. o Lead and participate in top-to-top management business reviews with major customers, providing a consolidated view of global, regional, and country implications and opportunities. o Engage with major customers and support market teams in implementing aligned business goals. o Facilitate Johnson & Johnson becoming the preferred partner of choice in the Vision Care sector for optometrists and for key accounts and priority customers. Qualifications REQUIREMENTS Bachelor s degree or above. A minimum of 8 years of experience in sales or strategic account management, with demonstrated success in leading sales teams. Proven track record of driving sales growth and building strong customer relationships within the healthcare or consumer goods sectors. Strong leadership skills with the ability to influence and inspire. Exceptional interpersonal, communication, and negotiation skills. A Strategic thinker with a strong commercial acumen and analytical mind who can drive insights-based business model innovation Results and Performance Driven Preferred (as an Added Advantage) Eye care, retail and health care industry knowledge. Qualification : Bachelors degree or above.

Description Business Manager Next Tier Business, Joints Caring for the world, one person at a time has encouraged and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products, and services to advance the health and well-being of people. Every day, more than 130,000 employees across the world are blending heart, science, and ingenuity to profoundly change the trajectory of health for humanity. J&J Medical India (JJMI) is the market leader in the Medical Company Devices & Diagnostics Industry in India. It is in the business of caring and providing solutions to doctors, patients, and nurses. It comprises of multiple Franchises (Strategic business units) providing healthcare solutions across Vision Care, Orthopaedics, Infection Prevention, Wound Management, Women s health, minimally invasive surgery, Circulatory disease management, and Blood glucose monitoring and insulin delivery. Position Title: Sr. Business Manager Next Tier Business, Joints & Digital Surgery Role Type: Individual Contributor Department Name / Franchise: Orthopedics Joints Sector: MD Position Location: Mumbai Reports to (Title): Associate Sales Director, Orthopedics Joints Role Overview: Responsible for establishing relationships with customers and for developing the business for the franchise, in a manner consistent with the CREDO, company policy and goals, and in line with franchise direction. This may involve developing new businesses, growing into new territories, and establishing a new dealer network. Develops and implements sales strategies and objectives. Has in-depth knowledge of the products and a good understanding of other J&J products and service offerings. Has insights of customer's needs and sharpened knowledge of market trends. Through effective leadership, encourages, leads, directs, motivates, coaches and develops employees to achieve/exceed sales target. Works with all levels of customers, developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in J&J Medical as a preferred supplier. Business Overview: Responsible for Managing Orthopedics Joints in Next Tier ( Tier 4/5 Cities) Product Overview Orthopedics Joints range of products Customer Segmentation: All orthopedic surgeons in Next Tier ( Tier 4/5 Cities) Illustrative Responsibilities: Business Financial Results Deliver the assigned Business plan for the Next Tier ( Tier 4/5 Cities) Business Achieve Monthly / Quarterly / Annual Business Plan Understand market potential, and set direction, strategies and plans to expand the market and realize market potential. Analyze sales reports to proactively seek opportunities and at-risk, re-prioritize resources to maximize sales opportunities. Establish a monitoring system to ensure delivery of sales plan on volume, price and value objectives for products. Identify key markets and ensuring coverage and resourcing of the same adequately. Meet the AR / DSO target and manage account receivables as per the company policy. The role would also entail relevant knowledge of channel management and how to build a strong primary and secondary channel. Territory Management In-depth understanding of current and future customers needs and translate them into sales opportunities. Guide in expansion of new geographies and markets. Ensuring adherence to KPIs of working on day to day basis by the team and driving efficiencies in terms of coverage to ensure best business outcomes. Drive market environment base on a thorough knowledge of competitor's structure, culture, personnel, distribution, capabilities, and weakness, as well as customer preferences for competitive products and services Should have exposure in conceptualization, implementation, and monitoring of channel management processes such as AR, Inventory, return on investment and overall channel health. Conduct SWOT analysis for the territory responsible. Based on results of SWOT analysis, set direction, strategies and plans for the region to achieve dept/functional goals; communicate plans and gain consensus on the plans from the team and related sales/marketing groups Drive marketing campaigns with effect and share market insights with the marketing team. Core member of the leadership team to create a strategic roadmap for the business. Coach supervisor/individual contributor to develop: An effective and efficient territory account coverage plan and customer call plans Conduct regular reviews with team as a basis for challenging and improving both short and long term strategies and action plans Demonstrates expert knowledge of sales process and specialist selling skills to make an effective sales call, to guide others and to improve the current selling process Strong grasp of internal organization (J&J) resources, priorities, and needs, relating to the business operations and achievement of plans Customer Satisfaction Develop and maintain strong relationships with various levels of customers and drive high levels of customer satisfaction. Research and identify key customer's critical success factors to identify innovative sales and service opportunities which will deliver improved customer business performance and healthcare outcomes. Advise the development/implementation of strategies and plans to increase customer satisfaction, confidence, and loyalty. Design innovative customer support services including E-initiatives and optimal use of company valuable services. Set up appropriate systems, e.g., regular meetings with customers to obtain their feedback and supervise customer perceptions and use feedback to improve performance. Ensure compliance with the "Customer Complaints Procedure"; customer issues/ complaints are attended to promptly and professionally to customer's satisfaction. Ensure appropriate problem-solving strategies are used by the sales team when dealing with product or service difficulties. Internal Business Processes...

Description We are looking for a Partner Sales Manager (PSM) to drive business growth through strategic partnerships in the Financial Services sector. This role involves working with and managing relationships with key partners, ensuring they are aligned with our sales objectives, and enabling them to successfully sell our software solutions. The ideal candidate will have a strong understanding of the financial services industry, a proven track record in partner/channel sales, and the ability to collaborate cross-functionally to drive revenue. Key Responsibilities: Partner Management & Development: Identify, recruit, and onboard new partners focused on the financial services industry. Develop strong relationships with existing partners, ensuring alignment with company sales goals. Enable and train partners on the company s software solutions, sales strategies, and go-to-market approach. Conduct regular business reviews to track performance, identify opportunities, and address challenges. Sales & Revenue Growth: Drive revenue through partners by creating joint go-to-market strategies. Work with partners to develop sales plans, demand-generation initiatives, and marketing campaigns. Monitor and analyze sales performance, pipeline development, and deal closures. Ensure partners meet sales quotas and business objectives. Industry & Market Expertise: Stay updated on financial industry trends, regulations, and technology advancements. Understand partner business models and tailor engagement strategies to maximize impact. Cross-functional Collaboration: Work closely with internal teams, including direct sales, marketing, customer success, and product teams, to align partner initiatives with company goals. Ensure seamless integration between direct and partner-led sales motions. Key Qualifications & Skills: Experience: 7+ years in partner/channel sales, preferably within the financial services sector. Industry Knowledge: Strong understanding of financial services (banking, insurance, fintech) and relevant regulatory requirements. Sales Expertise: Proven track record of driving revenue through partners and achieving/exceeding sales targets. Relationship Management: Excellent communication, negotiation, and stakeholder management skills. Strategic Thinking: Ability to develop and execute effective partner sales strategies. Collaboration: Ability to work cross-functionally with sales, marketing, and product teams. Tech-Savvy: Familiarity with enterprise software, SaaS solutions, and cloud technologies. Preferred Qualifications: 15+ yrs Experience working with financial services system integrators, VARs, or consulting partners. Understanding of CRM, ERP, AI, Data Analytics in solutions in financial services.

Position: AWS Partner Development Manager Overview: AWS Partner Development Managers (PDMs) are tasked with cultivating and advancing the AWS Partner Network (APN) within specific technology domains and industries, helping to bring AWS solutions to customers. As part of our rapidly expanding partner ecosystem, we are seeking a driven and technically proficient individual to enhance our network of AWS partners. These partners provide consulting services and solutions, assisting clients with cloud migration, application modernization, data and analytics, AI/ML, and the adoption of leading digital technologies. In this role, you will collaborate across the AWS organization to build and manage high-value partnerships, supporting our partner community s growth and ensuring alignment with AWS solutions. You will work closely with our partners to drive revenue growth, business development, and strategic initiatives. Key Responsibilities: Strategic Leadership: Develop and lead joint business plans with Global Systems Integrators (SIs) to drive partner revenue and AWS solution sales. Performance Tracking: Conduct regular business reviews to assess partner performance, ensuring alignment with revenue, pipeline, and competency objectives. Executive Relationship Management: Build and maintain strong relationships with senior executives at partner organizations to ensure continued engagement. Cross-functional Collaboration: Work within AWS to secure alignment and resources for partner development initiatives, driving mutual success. Pipeline & Opportunity Management: Set and track partner pipeline and opportunity registration targets, performing regular pipeline reviews to identify and capitalize on growth opportunities. Marketing & Sales Strategy: Plan and execute joint marketing campaigns and sales incentives aimed at accelerating partner solution sales. Internal Advocacy: Promote partner solutions within AWS through resources such as solution showcases and internal communications. Operational Oversight: Define and manage key partner operations, including opportunity registration, revenue reporting, and governance. Onboarding & Program Management: Lead the onboarding process for new partners and ensure continuous tracking of program progress and attainment. Continuous Learning: Stay up-to-date with AWS cloud platform developments and partner ecosystem trends through certifications and ongoing education. About the Team: AWS is committed to fostering a diverse and inclusive environment. We encourage candidates from all backgrounds, regardless of whether they meet all the listed qualifications, to apply. At AWS, we value diverse experiences and perspectives, and we believe that everyone can contribute to our mission of innovation and growth. Amazon Web Services (AWS) is the world s leading and most comprehensive cloud platform. Since pioneering cloud computing, AWS has continuously innovated to support the most successful startups and global enterprises. Inclusive Team Culture: AWS celebrates curiosity, inclusion, and connection. We believe in fostering a collaborative environment where employees from diverse backgrounds can thrive. Our employee-led affinity groups and inclusion events help create a stronger, more connected team. Mentorship & Career Growth: AWS offers a wealth of resources for knowledge sharing, mentorship, and career development, supporting your growth into a well-rounded professional. Work/Life Balance: We prioritize work-life harmony and flexibility, ensuring that success in the workplace does not come at the expense of personal well-being. Basic Qualifications: A minimum of 5 years of experience in developing, negotiating, and executing business agreements. A minimum of 5 years of professional or military experience. A Bachelor's degree or equivalent experience. Proven experience in developing strategies that influence leadership decisions at the organizational level. Expertise in managing programs across cross-functional teams, building processes, and coordinating schedules. Preferred Qualifications: Experience interpreting data to inform business decisions. Demonstrated ability to identify, negotiate, and execute complex legal agreements. Qualification : Bachelor's degree

Role Overview: As the Business Development Manager, you will be responsible for driving the strategic direction, growth, and success of our SaaS products and services. The BDM will be responsible for driving sales and managing client relationships within the real estate sector. This is an individual contributor role that requires a strong background in SaaS sales, deep industry knowledge, and exceptional communication skills. Roles and Responsibilities: Develop and execute a strategic sales plan to achieve revenue targets and expand our client base within the real estate sector. Drive the development and enhancement of SaaS products, leveraging customer insights, market trends, and technological advancements. Build and nurture relationships with key decision-makers and stakeholders at real estate firms, including property developers, asset managers, property managers, and real estate investment trusts (REITs). Understand clients' business objectives, pain points, and challenges, and position our SaaS solutions as value-added tools to address their needs. Conduct thorough needs assessments and solution demonstrations to articulate the benefits and capabilities of our software products. Collaborate closely with internal teams, including Sales Engineers, Customer Success Managers, and Product Development, to ensure seamless implementation and ongoing support for clients. Develop and execute go-to-market strategies for new product launches and market expansions. Drive the entire sales cycle from prospecting and lead generation to contract negotiation and closing deals. Maintain accurate and up-to-date records of sales activities, pipeline management, and client interactions within CRM. Stay informed about market trends, competitive landscape, and industry developments to identify opportunities for business growth and product enhancement. Represent the company at industry events, conferences, and networking functions to promote our brand and establish thought leadership within the real estate sector. Cultivate strategic partnerships and alliances to extend our market reach and drive revenue growth. Monitor customer satisfaction, retention, and renewal rates, implementing strategies to enhance customer loyalty and advocacy. Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field; MBA or equivalent preferred. Minimum of 5 to 8 years of experience in SaaS sales, with a proven track record of achieving and exceeding sales targets. Deep understanding of the real estate industry, including familiarity with property management, asset management, leasing, and investment management processes. Strong business acumen and strategic thinking skills, with the ability to identify and capitalize on revenue opportunities. Excellent communication and presentation skills, with the ability to articulate complex concepts clearly and persuasively to diverse audiences. Demonstrated experience in building and maintaining relationships with C-level executives and key stakeholders. Highly motivated and self-directed individual with a passion for driving results and delivering exceptional customer experiences. Proficiency in CRM software (e.g., Salesforce), Microsoft Office Suite, and other sales productivity tools. Qualification : Bachelor's degree in Business Administration, Marketing, or a related field; MBA or equivalent preferred.

Role Overview: As the Regional Head, you will be responsible for driving the strategic direction, growth, and success of our SaaS products and services. The RH will be responsible for coordinating with clients, driving sales and managing client relationships within the real estate sector. This is an individual contributor role that requires a strong background in SaaS sales, deep industry knowledge, and exceptional communication skills. Roles and Responsibilities: Develop and execute a strategic sales plan to achieve revenue targets and expand our client base within the real estate sector. Drive the development and enhancement of SaaS products, leveraging customer insights, market trends, and technological advancements. Build and nurture relationships with key decision-makers and stakeholders at real estate firms, including property developers, asset managers, property managers, and real estate investment trusts (REITs). Understand clients' business objectives, pain points, and challenges, and position our SaaS solutions as value-added tools to address their needs. Conduct thorough needs assessments and solution demonstrations to articulate the benefits and capabilities of our software products. Collaborate closely with internal teams, including Sales Engineers, Business Development Managers, Customer Success Managers, and Product Development, to ensure seamless implementation and ongoing support for clients. Develop and execute go-to-market strategies for new product launches and market expansions. Drive the entire sales cycle from prospecting and lead generation to contract negotiation and closing deals. Maintain accurate and up-to-date records of sales activities, pipeline management, and client interactions within CRM. Stay informed about market trends, competitive landscape, and industry developments to identify opportunities for business growth and product enhancement. Represent the company at industry events, conferences, and networking functions to promote our brand and establish thought leadership within the real estate sector. Cultivate strategic partnerships and alliances to extend our market reach and drive revenue growth. Monitor customer satisfaction, retention, and renewal rates, implementing strategies to enhance customer loyalty and advocacy. Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field; MBA or equivalent preferred. Minimum of 8 to 12 years of experience in SaaS sales, with a proven track record of achieving and exceeding sales targets. Deep understanding of the real estate industry, including familiarity with property management, asset management, leasing, and investment management processes. Strong business acumen and strategic thinking skills, with the ability to identify and capitalize on revenue opportunities. Excellent communication and presentation skills, with the ability to articulate complex concepts clearly and persuasively to diverse audiences. Demonstrated experience in building and maintaining relationships with C-level executives and key stakeholders. Highly motivated and self-directed individual with a passion for driving results and delivering exceptional customer experiences. Proficiency in CRM software (e.g., Salesforce), Microsoft Office Suite, and other sales productivity tools. Qualification : Bachelor's degree in Business Administration, Marketing, or a related field; MBA or equivalent preferred.

Job Role We are looking for a well-rounded, detail-driven product marketer with a can-do attitude to join the team in Mumbai, India. As a product marketing manager you will work on shaping how customers, prospects, and the target audience at large view and perceive our product suite. Covering solutions marketing, positioning, messaging, partner marketing, go to market strategy and sales enablement, amongst other aspects of product marketing. What you'll be responsible for? Develop a differentiated product positioning and messaging that resonates with customers and prospects Own the launch of new features and their sustained amplification Create compelling messages and bring those to life on landing pages, ad campaigns, website pages, product collaterals Collaborate with marketing, product, sales and customer success teams Be the expert on the customer, the industry trends, and the other players in the market and enable sales with updated intelligence Own sales enablement, provide high-value sales tools, training, and collaterals to sales and also equip them with persona understanding and a targeted pitch Be a technology and customer evangelist and serve as a company spokesperson and go-to thought leader for the product Execute programs from planning through delivery to achieve marketing pipeline for both net-new and add-on business Qualification and other skills MBA or equivalent degree in marketing What you'd have? 6-8 years of experience in marketing, preferably B2B marketing for an enterprise SaaS product with experience in content creation, GTM strategy, sales enablement Strong communicator with exceptional written and verbal communication skills, and ability to develop and deliver effective marketing materials, making it easy for sales to understand our product offerings and key positioning Ability to succeed in a large organisation with moving parts; ability to influence extended teams without formal line-reporting authority Experience with analytics, MAP, CRM - Hubspot, Zoho preferred Experience in dealing with senior leaders plus good networking skills Proven track record in performing well in a complex environment with proactive approach to projects and tasks Why join us? We thought you'd never ask! We offer all the usual stuff: competitive salary, flexible working hours, challenging product culture But the real perks are: Challenging and fun work environment solving meaningful real-life business problems - you will never have a boring day at the office World-class team who loves solving tough problems and have a bias for action. Tanla is an equal opportunity employer Qualification : MBA or equivalent degree in marketing

Customer Success Manager L-1 Location: Mumbai Department: Marketing & Sales About the Role Eshopbox is looking for a dynamic and customer-focused Customer Success Manager L-1. At Eshopbox, our success is tied to our customers' success. We need a proactive leader who is passionate about driving customer adoption, satisfaction, and long-term relationships. You will guide customers to achieve their desired outcomes, ensuring retention and identifying opportunities for growth and renewal. Key Responsibilities Ensure smooth onboarding for new customers, helping them get started with the platform. Define and enhance customer journeys, ensuring a seamless and valuable experience. Collect and provide actionable feedback between departments (Sales, Support, Product) to enhance the customer experience. Advocate for and foster a company-wide culture centered around customer success. Showcase newly released features and help customers maximize the value of relevant functionalities. Conduct in-depth analysis of customer operations, offering tailored suggestions for e-commerce strategies. Identify upsell opportunities and ensure timely renewals by maintaining strong relationships. Lead monthly business reviews with customers to track progress and address concerns. Handle customer escalations with urgency and resource mobilization for quick resolution. What You ll Need 3-5 years in a Customer Success role within B2B e-commerce or SaaS industries (preferred). Experience working with C-level executives and understanding their business needs. Strong ability to understand business challenges and effectively communicate solutions. Knowledge of calculating Net Churn and Logo Churn and taking proactive actions. Process-oriented with strong analytical skills to drive improvements. Experience in client onboarding and customer success in a fast-paced environment. Exposure to the e-commerce or internet sector is a plus. Excellent verbal and written communication skills.

Group Account Director Location: Mumbai Reporting To: Head of Growth / VP - Growth About the Role We re looking for a Group Account Director who can drive impact, lead with strategy, and scale business across our top-tier client portfolio. This is a senior leadership role where you'll manage 6 8 key accounts across digital marketing, creative, content, tech, and media. You're not just managing relationships you re owning outcomes. You ll be the strategic compass for your clients and the leader who inspires, mentors, and grows high-performing account teams. From retention and expansion to profitability and innovation, you ll be responsible for steering the ship and setting the pace. Key Responsibilities Lead a portfolio of 6 8 marquee clients, managing integrated mandates across digital marketing, content, tech, media, and creative. Own account health drive revenue growth, ensure profitability, and lead client retention and upsell strategies. Act as the strategic lead and trusted advisor to clients challenge thinking, elevate ideas, and push boundaries. Mentor and scale a team of Account Managers and Executives; groom future leaders and build succession strength. Collaborate cross-functionally with Creative, Tech, Media, and Production to deliver seamless, high-impact solutions. Lead new business pitches and upselling opportunities be the architect of growth, not just a custodian. Run QBRs, campaign reviews, and performance trackers with authority and insight own the room every time. Anticipate issues and defuse risks before they escalate keep clients confident and teams focused. What You ll Need to Succeed 10 15 years of experience in digital account management/client servicing, including 2 3 years in a Group Account Director or similar leadership role. Proven track record in scaling accounts, leading multi-crore businesses, and consistently winning pitches. Strong grasp of digital strategy, content marketing, performance media, and tech solutions. A natural leader clients trust you, teams respect you, and you bring the best out of both. Commercial acumen can interpret a P&L, build growth plans, and forecast like a seasoned pro. Excellent written and presentation skills your decks speak for themselves (and don t need a voiceover). A collaborative, roll-up-your-sleeves mindset no ego, no fear of getting your hands dirty. Experience leading cross-functional pods (creative, media, and tech). You know how to build a team, not just manage one. This isn t a plug-and-play job. It s a chance to lead game-changing work, shape the future of brands, and grow business at scale. If you're a strategic thinker, natural leader, and passionate about driving results we want to hear from you.