Metrics Reporting Jobs in Bengaluru

Senior Manager, Security Operations Center (SOC) Location: Bangalore Type: Full-Time Experience Required: 8+ Years (3+ in Leadership) Role Overview: Strategic Cyber Defense We are seeking a Senior Manager to lead and modernize our SOC operations across enterprise and product environments. You will oversee a high-performance team dedicated to threat detection, advanced detection engineering, and incident response. This role is a strategic blend of technical mastery leveraging AI and SOAR and people leadership, focused on building a resilient, automation-first security culture. Core SOC Service Offerings & Expertise Advanced Defense & Detection: Detection Engineering: Implement Detection-as-Code practices and prioritize backlogs based on the evolving threat landscape. Threat Intelligence & Hunting: Deliver actionable intel and execute structured threat hunting hypotheses to proactively identify stealthy adversaries. Deception & Validation: Manage deception strategies (honeypots/tokens) and use attack emulation tools to validate detection logic effectiveness. Forensics: Lead digital forensic investigations, evidence acquisition, and post-incident analysis. Automation & Technology Stack: Azure Ecosystem: Advanced proficiency with Microsoft Sentinel, Defender XDR, and Defender for Cloud using KQL. Cloud Operations: Strong knowledge of security operations across Azure, AWS, and preferably GCP. SOAR & AI: Champion the integration of Security Orchestration, Automation, and Response (SOAR) and AI to drive SOC efficiency. Key Responsibilities Leadership & Strategy: Team Development: Coach and mentor the SOC team, conducting regular 1-on-1s and fostering a growth-oriented culture to prevent burnout. Roadmap Execution: Help define a comprehensive SOC strategy and maturity framework aligned with organizational risk management. Stakeholder Liaison: Act as a trusted advisor to Product, IT, and Development leaders to integrate security into cross-functional workflows. Metrics & Operational Excellence: Data-Driven Reporting: Develop dashboards (e.g., Power BI) to track KPIs, KRIs, and detection coverage. Incident Lifecycle: Lead the lifecycle of escalated incidents, conduct root cause analysis, and execute tabletop exercises. 24/7 MDR Strategy: Define operational procedures for Managed Detection and Response (MDR) and sustainable on-call rotations. Qualifications for Success Proven Leadership: 8+ years in InfoSec with specific experience leading SOC or MDR functions. Azure Mastery: Deep technical expertise in the Microsoft security stack. Framework Knowledge: Familiarity with MITRE ATT&CK, Purple Teaming, and cloud-native detection. Soft Skills: Exceptional ability to simplify complex technical content for executive-level communication.

Deputy Project Manager Experience: 10 15 years Location: Bangalore Job Overview We are seeking a highly skilled and experienced Deputy Project Manager to oversee the execution of residential development projects. This role will require you to manage day-to-day operations, ensure the project is on schedule, maintain high standards of quality and safety, and report progress to management. You will also be responsible for coordinating with contractors, internal departments, and ensuring effective resource mobilization. Key Responsibilities Project Planning & Execution: Plan, monitor, and execute day-to-day project activities as per the established schedule. Ensure progress aligns with project timelines. Progress Reporting: Regularly report project status to management, highlighting achievements, challenges, and milestones. Contractor Coordination: Conduct fortnightly meetings with contractors to review progress, resolve issues, and ensure compliance with project specifications. Quality & Safety Control: Monitor construction activities to ensure adherence to safety standards and quality control procedures. Resource Management: Mobilize and manage resources (manpower, materials, equipment) required for project completion. Coordination & Clarifications: Work closely with the Design and Management departments for drawing clarifications and adjustments. Drawing Analysis: Quickly study and interpret civil and MEP drawings. Raise RFIs (Requests for Information) on an immediate basis when required. Risk Analysis & Management: Conduct risk assessments and develop mitigation strategies to ensure smooth project execution. MIS Reporting: Prepare Management Information System (MIS) reports for tracking and reporting project metrics. Skills & Qualifications Educational Qualification: BE/BTech in Civil Engineering. Experience: 10 15 years in residential development, with a minimum of 2 years of experience in plotted developments. Stability: Minimum 2 years of tenure with previous employers. Technical Skills: Proficiency in AutoCAD, MS Office. Basic knowledge of MS Project and SAP. Knowledge & Expertise: In-depth understanding of civil and MEP drawings. Strong technical knowledge of high-rise monolithic residential structures. Ability to carry out detailed risk analysis and achieve project milestones. Experience in resource planning and mobilizing site resources efficiently. Desired Attributes Strong leadership and team coordination skills. Excellent problem-solving abilities and attention to detail. Ability to work under pressure and meet deadlines without compromising quality. Strong communication skills to interact with internal and external stakeholders effectively. Qualification : BE/BTech in Civil Engineering

Position: Customer Lifecycle Manager Location: Bengaluru Department: Marketing Job Type: Full-Time About Laundryheap: Laundryheap is a fast-growing tech start-up that is revolutionizing the laundry and dry cleaning industry. We offer fast, reliable service with a 24-hour turnaround, currently operating in 14 global markets. As we expand and grow our dynamic team, we continue to disrupt the industry and deliver exceptional service to our customers worldwide. Role Objective: We are looking for a Customer Lifecycle Manager to drive customer engagement, retention, and long-term value (LTV) in a fast-paced, global environment. This role is crucial in fostering repeat customers on the Laundryheap app and website, utilizing data-driven strategies to enhance customer engagement across various digital channels. The ideal candidate will have a deep understanding of user journeys, retention marketing, and the importance of lifecycle marketing in enhancing customer satisfaction and maximizing customer lifetime value. Your primary objective: How do we make customers place order after order on Laundryheap s app? This will involve leveraging all available resources, including data, tools, cross-functional teams, and marketing channels. Key Responsibilities: Lifecycle Campaign Design & Execution: Define, design, and deploy customer communication journeys aligned with key lifecycle stages, using customer intent signals and lifecycle triggers across multiple channels (SMS, WhatsApp, Email, Push, In-App messaging). The goal is to drive timely actions, leading to habit formation and sustained engagement. Campaign Management: Manage end-to-end campaign setup, including logic, segmentation, creative assets, QA, launch, monitoring, and ongoing optimization. Own campaign design and execution using CRM tools like Braze, defining trigger logic, target audiences, templates, and communication frequency. Performance Analysis & Optimization: Monitor and analyze campaign performance using key platform and channel-specific metrics (e.g., deliverability, conversion rate (CVR), repeat purchase rate, frequency, and LTV). Conduct A/B and multivariate tests to refine messaging, cadence, and channel mix. Localization & Global Collaboration: Ensure all campaigns are localized and relevant to different global markets, working with in-market teams to ensure accurate translations and local insights. Collaborate with Brand, Product, and Customer Research teams to meet campaign goals. Data-Driven Insights & Reporting: Translate customer data and lifecycle metrics into actionable insights for campaign improvement. Leverage data to craft targeted, insight-led campaigns that influence user behavior. Collaboration & Creativity: Work closely with designers and copywriters to create impactful templates that drive customer engagement and conversions. Coordinate with cross-functional teams to ensure a seamless customer experience. Must-Have Experience & Skills: Experience: 3 5 years of hands-on customer lifecycle management experience, preferably in E-commerce or on-demand web and app-based businesses. CRM & Tools Expertise: Proven experience working with CRM tools and content management systems like Customer.io, Braze, or similar platforms. Analytical Skills: Strong analytical skills with the ability to interpret customer data, identify behavioral patterns, and translate insights into actionable strategies. Technical Knowledge: Understanding of email deliverability, push notifications, in-app messaging, and SMS/WhatsApp performance optimization and best practices. Project Management & Organizational Skills: Excellent project management and organizational skills, with the ability to manage multiple initiatives across global markets in a fast-paced, performance-driven environment. Communication & Copywriting: Strong written communication skills with a customer-first mindset, capable of developing persuasive and engaging messaging. Growth Mindset: Comfortable working in a test-and-learn environment, always striving for optimization and efficiency to improve lifecycle outcomes. Be part of a dynamic and fast-growing team in a globally expanding company. Work on innovative projects that push the boundaries of customer engagement. Competitive compensation and benefits in a high-performance culture. Opportunities for personal and professional growth in an international business.

Manager Custody Experience: 3 7 years Location: Bengaluru Team: Operations & Risk About CoinDCX At CoinDCX, we believe Change Starts Together. Our mission is to make Web3 and digital assets more accessible, secure, and user-friendly for everyone. In just six years, we've grown from India s first crypto unicorn to a leading platform with over 125 million users. As we continue to scale our impact, we re building the next generation of secure, scalable, and compliant Web3 infrastructure and we want you to be part of it. About the Role As Manager Custody, you will be responsible for overseeing digital asset custody operations, ensuring optimal deployment on Earn products, maintaining comprehensive risk monitoring, and aligning with regulatory compliance standards. This role is critical to safeguarding assets, improving operational efficiency, and scaling our Earn offerings in a rapidly evolving regulatory and technical landscape. Key Responsibilities 1. Token Deployment & Custody Operations Ensure 100% deployment of tokens across the Earn platform. Develop and execute token allocation strategies for staking, liquidity pools, and other avenues. Liaise with trading and portfolio management teams to identify deployment opportunities. Maintain accurate custody records and ensure timely, reliable disbursals. Create investment memos (IMs) for Earn deployments and work with the risk committee for approvals. Establish and maintain SOPs for custody and Earn operations. 2. Risk Monitoring & Incident Management Design and maintain a comprehensive risk monitoring framework with full coverage. Monitor for operational, technical, and counterparty risks in real-time. Conduct risk assessments for new deployments and token integrations. Manage incident response and ensure resolution of custody-related risk events within 24 hours. Deliver periodic risk reports to internal stakeholders and leadership. 3. Operational Excellence & Compliance Manage day-to-day custody operations in line with regulatory and internal policies. Interface with external custodians, service providers, and compliance bodies. Implement continuous improvement initiatives to drive process efficiency and accuracy. Ensure full documentation and audit readiness for all custody activities. 4. Cross-functional Collaboration Partner with Technology, Product, Compliance, and Risk teams to drive system improvements. Contribute to enhancements of Earn products from an operational and security standpoint. Support regulatory and audit processes through timely reporting and coordination. Performance Metrics 100% Token Deployment on Earn products 100% Risk Monitoring coverage Deployment Efficiency Ratio (actual vs. target) Risk Event Resolution Time (

Job Title: Circle Head Wireline Deployment Location: Bangalore Function: Network Wireline Homes Deployment Employee Type: Full-Time Experience Required: 12 to 15 Years Purpose of the Role The Circle Head Wireline Deployment is responsible for end-to-end execution of fiber rollout and transmission ISP implementation to meet internal and external bandwidth demands. The role ensures robust and scalable network deployment to support business growth across Mobility, FTTH, FTTB, and B2B services. This includes managing multi-functional teams, vendor operations, digitization tools, and government clearances for fiber infrastructure development. Key Responsibilities Fiber Rollout & Network Implementation Oversee the execution of fiber rollout projects (Intercity/Intra-city, FTTH, NLD, LMC) with a focus on quality, timeliness, and compliance. Ensure successful delivery of Home-passes and LM fiber for business segments such as FTTH, B2B, and Mobility. Drive 100% Acceptance Testing (AT) for deployed fiber kilometers/LMs. Network Infrastructure & Optimization Lead the implementation and capacity expansion of critical network elements (Core/Collector/OLT) as per transmission plans. Ensure alignment of new deployments with customer bandwidth needs and long-term scalability. Vendor & Program Management Manage vendor performance, coordinate execution plans, and ensure delivery against project timelines. Optimize material consumption and reduce inventory with effective coordination between SCM, stores, and implementation partners. Regulatory Compliance (ROW) Facilitate Right of Way (ROW) permissions through liaison with government authorities and partners. Validate and process commercial payments, track security deposits, and ensure proper documentation and recovery. Digitization & Process Enhancement Drive the adoption and integration of tools like Fiber Force App and GIS systems for real-time fiber tracking, monitoring, and data reporting. Set KPIs and performance metrics to ensure visibility, accountability, and continuous improvement. Stakeholder Management Build and maintain collaborative relationships with cross-functional teams (Planning, NOC, Marketing, Mobility, FTTH Planning, etc.) to ensure seamless network deployment. Act as a key liaison for internal teams and external stakeholders to facilitate project success. Qualifications & Experience Educational Qualification: B.E./B.Tech in Electronics, Telecommunications, or relevant engineering stream. Experience: 12 15 years of proven experience in OSP/ISP deployment within Transport, FTTH, and MPLS Networks. Project Management: Must have handled large-scale fiber deployment projects with team and vendor oversight. Key Competencies Deep understanding of telecom infrastructure and deployment models. Strong leadership with team motivation, decision-making, and vendor management skills. Excellent communication and interpersonal skills to influence stakeholders and resolve field-level challenges. Proficiency in handling digital monitoring tools and driving operational digitization. Qualification : B.E./B.Tech in Electronics, Telecommunications, or relevant engineering stream

Position: Assistant General Manager (AGM) Human Resources Department: Human Resource Location: Bengaluru Role Overview: We are seeking a strategic and experienced AGM Human Resources to lead and support the development and execution of HR strategies that align with the company s overall business objectives. This role encompasses talent acquisition, performance management, employee engagement, compliance, and HR operations to drive organizational effectiveness. Key Responsibilities: Strategic HR Management: Support the design and implementation of HR strategies that align with business goals and promote organizational growth. Talent Acquisition & Onboarding: Oversee end-to-end recruitment processes for critical roles across various departments ensuring the attraction and retention of top talent. Performance Management: Implement and maintain performance management systems, ensuring timely goal setting, regular reviews, and constructive feedback. Employee Engagement & Relations: Foster a positive workplace culture encouraging openness, collaboration, and continuous improvement. Learning & Development: Identify training needs and coordinate learning initiatives to enhance employee skills and career growth. Compliance & Policy Implementation: Ensure HR policies and practices comply with labor laws and internal standards, minimizing legal risks. HR Analytics & Reporting: Analyze HR data and metrics to provide actionable insights supporting informed decision-making. HR Operations: Oversee payroll processes, benefits administration, and management of HRMS/HRIS systems for efficient HR service delivery. Qualifications & Skills: MBA/PGDM in Human Resources or equivalent qualification. Proven experience in strategic HR management and operations. Strong understanding of labor laws and compliance requirements. Excellent interpersonal, communication, and leadership skills. Ability to analyze data and drive insights for organizational improvements. Qualification : MBA/PGDM in Human Resources or equivalent qualification.

Position: Data Science Specialist Employment Type: Full-time Location: Bangalore, On-site Experience Required: 1 to 6 years (Mindset > Experience) About the Role: We re seeking a mission-driven, hands-on Data Analytics Specialist passionate about impact. This is not a typical analytics role you will drive key business metrics across clinical operations, stakeholder reporting, and automation. Collaborate closely with leadership, radiologists, operations, product teams, and AI engineers to ensure every decision is data-driven, actionable, and scalable. If you thrive on building dashboards, automating processes, streamlining pipelines, and driving growth through insights, this is your playground. Key Responsibilities: Own Business KPIs: Take full ownership of company-wide metrics, ensuring their accuracy, relevance, and actionability through stakeholder alignment. Data Engineering: Build and optimize ETL/ELT pipelines integrating data from Postgres, ClickHouse, and other sources. Dashboards & Reporting: Design and maintain intuitive dashboards (Metabase, Power BI, Tableau, Google Data Studio) that stakeholders actively use. Backend Data Transformation: Write clean, reusable code to convert raw data into actionable insights. API Development: Build and maintain internal APIs to serve analytics data to frontend and production systems. Email Automation: Develop real-time and scheduled email reports delivering dynamic insights to stakeholders. Spreadsheet Expertise: Automate and manipulate complex data in Excel/Google Sheets for detailed analysis and reporting. AI & Automation: Collaborate with AI teams to integrate predictive algorithms and automate analytics workflows. Business Acumen: Develop deep understanding of the teleradiology ecosystem clinical workflows, operations, financials, and tech platforms. Proactive Collaboration: Identify data gaps, flag inconsistencies, recommend improvements, and work closely with leadership. Required Skills: Strong Python skills for data analytics (Pandas, NumPy, FastAPI, Jupyter, etc.) Proficient in SQL (ClickHouse, PostgreSQL) with experience optimizing queries End-to-end dashboard ownership from data modeling to UI presentation Experience building or integrating APIs for analytics Advanced spreadsheet skills and formula-driven reporting Experience working with AI/ML models in applied settings (preferred) Hands-on backend data transformations, version control, and automation Familiarity with full-stack development frameworks (bonus) Bonus / Nice to Have: Exposure to dbt, Airflow, ChromaDB, Streamlit, Plotly Knowledge of data privacy, compliance, and healthcare analytics Experience building analytics platforms for SaaS or health-tech companies Mindset We re Looking For: 10x Hustler: Ready to learn fast and go the extra mile to solve problems. Obsessed with Accuracy: Data must be flawless before release. Extreme Ownership: Proactive in driving results without waiting for instructions. Fast Learner: Able to pick up new tools and concepts quickly. Business First, Code Later: Focused on impact, not just coding. Be part of India s fastest-growing teleradiology platform Direct access to leadership and real-world business impact Build game-changing analytics systems and influence strategy Gain exposure to AI, automation, product, and operations in one role Clear ramp-up roadmap and growth plan Expectations in First 3 Months: Build an end-to-end dashboard from scratch Clean up at least one messy data pipeline Automate a stakeholder email update Validate accuracy across critical business metrics Understand full-stack platform structure and propose an improvement

Manager Client Services GetThere Support Team Location: Bengaluru, Karnataka, India Employment Type: Full-time About Serko Serko is a leading global technology platform revolutionizing business travel and expense management. We connect passionate travelers and technologists through the world s premier business travel marketplace. As an equal opportunity employer, we celebrate diversity and inclusion, fostering an authentic and collaborative workplace culture. Join us as we expand our footprint in India and transform corporate travel with innovative solutions. Position Overview: Manager Client Services GetThere Platform Serko is hiring an experienced Application Manager to lead our Bengaluru-based support team for GetThere, a multi-GDS (Global Distribution System) online booking tool trusted by thousands of corporate clients worldwide. This role combines hands-on case management with strategic team leadership to ensure exceptional customer support and operational excellence. Key Responsibilities Lead & Mentor Support Team: Manage and develop the Bangalore-based GetThere customer support team, ensuring efficient resolution of day-to-day client cases. Case Management: Personally handle complex customer issues, delivering timely and high-quality support solutions. Process Improvement: Design and implement optimized support workflows to enhance team productivity and customer satisfaction. Cross-functional Collaboration: Coordinate with global teams to align on support strategies and share industry best practices. Reporting & Analytics: Track key support metrics and prepare detailed reports to guide leadership decisions. Required Skills & Qualifications Proven experience managing application support teams, ideally in the travel technology or SaaS sectors. Strong knowledge of travel industry GDS platforms such as Sabre, Amadeus, and Travelport. Proficiency in Microsoft Office Suite (Outlook, Word, Excel). Exceptional problem-solving skills with the ability to perform under pressure. Excellent communication and leadership capabilities. Bachelor s degree in Information Technology, Business, or a related field. Competitive Salary & Benefits: Attractive base pay with medical benefits and discretionary incentives linked to individual and company performance. Career Growth: Access to dedicated learning & development platforms and opportunities to shape your career path. Flexible Work Policy: Supportive work environment promoting work-life balance. Innovative Culture: Collaborate with engaged teams driven to deliver impactful, high-quality business travel solutions. Apply today to join Serko s fast-growing Bengaluru hub and be part of the future of global business travel technology! Qualification : Bachelors degree in Information Technology, Business, or a related field.

Director Customer Support Location: Bangalore, India About MaxVal Since 2004, MaxVal has been a pioneer in IP services, focusing on efficiency, cost-effectiveness, and continuous improvement through metrics-driven processes. We were early adopters of tech-enabled IP solutions and now serve over 600 clients worldwide. With a team of 725+ IP and technology experts, MaxVal continuously innovates to deliver outstanding customer and employee success. Job Summary We are seeking a dynamic and experienced Director/Senior Director of Customer Support to lead our dedicated support team. This role is critical in driving exceptional customer experiences post-production, managing issue resolution, system performance, escalations, and customer satisfaction. You will also develop and implement proactive customer engagement strategies to nurture long-term, trusted relationships with key clients. Key Responsibilities Leadership and Team Management Lead, mentor, and develop a high-performing customer support team. Establish and refine support processes and best practices. Ensure achievement of performance metrics and SLAs. Collaborate with leadership to align customer support strategies with business goals. Foster a culture of innovation and continuous improvement by evaluating new tools and methodologies. Customer Support Operations Oversee timely resolution of customer issues and service requests. Act as the escalation point for complex and critical issues. Manage escalated tickets and ensure professional handling of client concerns. Implement Root Cause Analysis (RCA) to prevent recurring problems. Maintain high customer satisfaction through prompt and effective support. Customer Engagement Conduct regular customer meetings to monitor system health and gather feedback. Lead Monthly and Quarterly Business Reviews (MBRs/QBRs) with clients. Identify potential risks and improvement opportunities proactively. Build and sustain strong relationships with key stakeholders. Operational Excellence Define and monitor KPIs to measure support team performance. Continuously optimize support workflows and processes. Partner with Product, Sales, and Implementation teams for seamless customer journeys. Manage post-production support transitions efficiently. Implement and maintain support and development tools (e.g., JIRA, automation tools). Ensure compliance with data security standards and internal policies. Strategic Planning Develop and execute long-term strategies for customer support aligned with MaxVal s vision. Stay informed on industry trends and best practices to enhance support capabilities. Provide actionable insights to senior management based on customer feedback and support metrics. Requirements Bachelor s degree in Computer Science, IT, or related field; advanced degree preferred. Minimum 10 years of experience in customer support or related fields in technology companies. At least 5 years in leadership roles managing customer support teams. Proven experience supporting software products and technology services; Salesforce experience is a plus. Strong understanding of Intellectual Property management solutions preferred. Exceptional leadership, communication, and interpersonal skills. Ability to manage multiple priorities in fast-paced environments. Strong analytical and problem-solving skills. Customer-centric mindset dedicated to delivering excellent service. Qualification : Bachelors degree in Computer Science, IT, or related field; advanced degree preferred.

Senior Manager Business Finance (B2B Distribution) Location: Bangalore, Karnataka Work Mode: Full-time, In-office Experience: 4 7 Years About Swiggy Swiggy is India s leading on-demand convenience platform, delivering everything from food and groceries to daily essentials with a tech-first approach and logistics at scale. Operating in 500+ cities with a network of over 2 lakh delivery partners, Swiggy s ecosystem is built on cutting-edge ML technologies, robust analytics, and continuous innovation enabling seamless and reliable experiences for millions of users every day. About Our B2B Business Swiggy has acquired Lynk, a leading tech-driven distributor in the B2B FMCG space. Operating across major metros Chennai, Hyderabad, Mumbai, Ahmedabad, Bangalore, Delhi, and Kolkata Lynk is on a mission to redefine urban goods distribution using data-driven strategies and operational excellence. Role Overview We are looking for a highly motivated and strategic Senior Manager Business Finance to support the finance operations of our fast-scaling B2B distribution business. You will work directly with category, operations, and leadership teams to drive planning, budgeting, forecasting, financial analysis, cost optimization, and performance reporting. Key Responsibilities Lead financial planning activities, including annual budgeting, quarterly forecasts, and long-term strategic plans for the B2B vertical. Partner with category and sales teams to structure commercial proposals and optimize margin profiles. Drive target setting and performance reviews with business teams; conduct gap analysis and recommend course-correction strategies. Own and improve operational and financial MIS; ensure robust and timely reporting across key metrics. Work closely with operations to identify cost inefficiencies, drive savings initiatives, and enable sustainable unit economics. Support pricing and negotiation strategy using financial modeling and profitability frameworks. Automate reporting systems and dashboards using BI tools; leverage SQL for data extraction and transformation. Prepare financial insights and materials for leadership reviews, including variance analysis and strategic business cases. Desired Skills & Qualifications 4 7 years of post-qualification experience in business finance, FP&A, or strategic finance roles in high-growth environments. CA or MBA in Finance/Strategy from a reputed institution preferred. Strong business acumen and experience supporting B2B or distribution operations is a plus. Proficiency in data analysis tools and platforms; knowledge of SQL and BI dashboards preferred. Excellent interpersonal and communication skills with a track record of cross-functional influence. Self-starter mindset with a passion for continuous improvement and ownership. This is a high-impact role in one of Swiggy s most ambitious business verticals. You will work at the intersection of finance, strategy, and operations, enabling the next phase of growth for Swiggy s B2B ambitions. Equal Opportunity Employer Swiggy is an equal opportunity employer. We are committed to creating an inclusive environment for all employees regardless of race, religion, gender, sexual orientation, disability status, or any other characteristic protected by law. Qualification : CA or MBA in Finance/Strategy from a reputed institution preferred.

Job Title: Team Leader Location: Bangalore Experience: 3-6 Years Qualification: Any Graduate Number of Openings: 3 (Females Only) Joining: Immediately Type: Full-Time Job Summary: We are looking for a Team Leader to join our team! As a Team Leader, you will be responsible for leading and managing a group of team members, ensuring effective communication, organization, and smooth execution of daily operations. You will play a key role in motivating the team, setting goals, and ensuring the overall success of the team. Even if you don't meet all the qualifications on our wish list, we encourage candidates with strong experience and skills to apply. Roles & Responsibilities: Team Management: Create an inspiring team environment with an open communication culture. Set clear team goals and ensure they are aligned with overall organizational objectives. Delegate tasks and set deadlines to ensure efficient task completion. Oversee day-to-day operations and ensure smooth workflow. Monitor team performance, track progress, and report on key performance metrics. Motivation & Support: Motivate team members to consistently perform at their best. Identify training needs and provide coaching to improve individual and team performance. Listen to team feedback and work towards resolving issues or conflicts effectively. Recognize high performance and reward accomplishments. Team Building & Innovation: Encourage creativity, risk-taking, and innovative thinking within the team. Suggest and organize team-building activities to foster collaboration and improve team dynamics. Skills & Requirements: Proven Experience: Proven work experience as a Team Leader or Supervisor with a successful track record. Leadership & Communication: Excellent communication skills to lead and guide the team effectively. Strong leadership skills to motivate and inspire the team to achieve goals. Organizational Skills: In-depth knowledge of performance metrics and experience with monitoring and reporting. Strong organizational and time-management skills to ensure timely delivery of tasks. Good decision-making skills to manage the team efficiently and effectively. Technical Skills: Proficiency in PC skills, especially with tools like MS Excel to track team performance. Educational Background: A Degree in Management or relevant team leadership training is a plus. Why Should You Apply?: Immediate Joining: Join a growing team immediately and start making an impact. Leadership Opportunity: Lead a team in a dynamic and supportive environment. Growth Potential: This position provides ample opportunities for personal growth and career advancement. Work-Life Balance: We foster a collaborative and balanced work culture. If you have the experience and skills to lead a team and motivate individuals to perform at their best, we'd love to hear from you! Apply now to be a part of a fast-paced, engaging, and rewarding work environment.

Job Title: Customer Success Manager Location: Chennai Experience: 5+ Years About Linarc: Linarc is a collaborative project management platform designed for construction teams. Focused on quality, cost, and schedule management, Linarc streamlines workflows across multiple stakeholders throughout various phases of construction projects. Headquartered in Chennai, India, Linarc offers a dynamic and innovative environment where employees can thrive and excel. Job Description: We are seeking a proactive and experienced Customer Success Manager to join our growing team. As a key member of our Customer Success team, you will be responsible for building strong relationships with our clients, ensuring their satisfaction, driving product adoption, and contributing to the overall growth and success of Linarc. In this role, you will work closely with customers to understand their business needs, help them optimize their experience with our platform, and provide support across their lifecycle. You ll be the bridge between our customers and the product team, ensuring that clients have the best experience possible and that their feedback drives continuous improvement. Key Responsibilities: Customer Relationship Management: Serve as the primary point of contact for assigned customers, guiding them throughout their lifecycle with our product, ensuring their satisfaction and success. Onboarding & Implementation: Onboard new customers, ensuring a smooth and successful implementation process, providing hands-on support during the transition. Product Adoption & Engagement: Drive product adoption by providing training, best practices, and regular product updates to help customers realize maximum value from the platform. Customer Advocacy: Act as the voice of the customer, offering insights and feedback to the product and development teams for continuous improvement. Issue Resolution & Escalations: Manage escalations effectively, ensuring timely resolution of customer issues and challenges. Customer Health Monitoring: Monitor key customer health metrics and develop strategies to enhance retention and reduce churn. Revenue Growth: Identify upsell and cross-sell opportunities and collaborate with the sales team to drive revenue growth and expand customer relationships. Reporting: Prepare and deliver regular performance and usage reports, keeping customers informed and engaged with the product. Requirements: Experience: 5+ years of experience in customer success, account management, or a related role, preferably in a SaaS or product-driven company. Track Record: Proven success in managing and growing customer relationships and ensuring customer satisfaction. Skills: Strong understanding of customer success metrics and strategies, with a focus on product adoption, retention, and customer satisfaction. Communication: Excellent communication, presentation, and interpersonal skills. Ability to explain technical concepts to non-technical stakeholders. Problem-Solving: A problem-solving mindset with the ability to handle customer escalations and challenges effectively. Tools: Experience with CRM and customer success platforms such as Salesforce, HubSpot, or Gainsight. Analytical & Project Management Skills: Strong analytical and project management skills to drive customer success initiatives. Education: Bachelor's degree in Business, Marketing, or a related field (preferred). What We Offer: Competitive Salary & Benefits A collaborative and growth-driven work environment Opportunity to work with a passionate and innovative team If you are a customer-centric professional with a track record of success in driving customer satisfaction and growth, we would love to hear from you! Qualification : Bachelor's degree in Business, Marketing, or a related field (preferred).

Group Manager Finance & Accounting Transformation, IBM Consulting About the Role A career at IBM Consulting is built on long-term relationships and close collaboration with clients across the globe. In this role, you'll work for IBM BPO, part of our Consulting team, which accelerates digital transformation through agile methodologies, process mining, and AI-powered workflows. As a Group Manager, you will work with leading visionaries across multiple industries to improve the hybrid cloud and AI journey for some of the most innovative and valuable companies in the world. Your ability to drive impactful change for clients is fueled by IBM s strategic partner ecosystem and our advanced technology platforms, including IBM Software and Red Hat. At IBM, curiosity and a constant quest for knowledge are central to success. In this role, you ll be supported by mentors and coaches who will challenge you to think outside of your role, come up with creative solutions, and deliver groundbreaking impact for clients. Our culture promotes career growth and continuous learning in an environment that embraces your unique skills and experience. Your Role and Responsibilities As a Group Manager, you will be responsible for managing finance clients across various industries, focusing on Finance and Accounts. Your responsibilities will include: Client Engagements/Contracts: Owning client engagements and contracts across geographies, ensuring the establishment of efficient processes, key metrics, and reporting mechanisms. Process Tracking & Decision-Making Support: Developing and maintaining robust tracking mechanisms for key operational indicators to support decision-making. Leadership & Change Management: Leading transformation efforts at a high level, providing guidance and inspiration to the team while driving change and managing challenging situations. Critical Process Parameters: Tracking and driving all process parameters that are "critical to quality" for process delivery. Team Development & Mentorship: Assisting in the career development of team members, including performance management, feedback, and training. Ensuring team members are adequately mentored and trained to meet process objectives and customer requirements. Required Education Bachelor's Degree in a related field (Finance, Accounting, Business Administration, etc.) Preferred Education Master's Degree in a relevant field. Required Technical and Professional Expertise 16+ years of experience in Finance and Accounting Delivery & Transformations. Proven experience in creating and developing value propositions, business cases, and industry-specific offerings. Expertise in strategic direction and initiatives design, including business outcome models, contracting structures, and the identification of new opportunities and business lines. Proficiency in supporting the sales team to build compelling business cases for prospective clients and collaborating with Process Delivery leaders to identify and implement process improvements. Continuous process improvement and transformation experience, including the ability to carry out maturity assessments. Preferred Technical and Professional Experience A certified Chartered Accountant, Company Secretary, or Certified Management Accountant. Proven experience in end-to-end processes like Record to Report, Procure to Pay, and Order to Cash. In-depth knowledge of central finance reporting, management reporting, and reports. Ability to influence stakeholders including internal and external customers, operations, and finance partners. An ambitious individual with the ability to work towards agreed targets/goals while maintaining a creative approach to tasks. Strong change management skills and the ability to manage time effectively. Proven interpersonal skills, contributing to team efforts and achieving related results. Stay up-to-date with technical knowledge through workshops, publications, and continuous education. At IBM Consulting, you ll be part of a dynamic, evolving team that drives change and transformation for clients worldwide. You ll have the opportunity to shape the future of finance and accounting processes, leveraging IBM s advanced technology platforms and strategic ecosystem. Join us and grow your career while making a lasting impact in the world of digital transformation. Qualification : Bachelor's Degree in a related field (Finance, Accounting, Business Administration, etc.)

Job Title: Delivery Manager Experience: 12 to 15 years Education: Bachelor s degree (Engineering or Non-Engineering) Who We Are: HashedIn by Deloitte is a born-in-the-cloud technology firm, specializing in leveraging cloud-native technologies to build innovative, market-leading solutions. Since inception, HashedIn has successfully delivered solutions to over 100 customers across industries and geographies, helping them launch new products, disrupt industries, and scale operations. With a team of 900+ Hashers, we are proud to be recognized as a Great Place to Work multiple times, fostering a culture that promotes freedom to experiment, continuous learning, and fun at work. Role Overview: As a Delivery Manager, you will be responsible for managing and driving multiple project deliveries across various customers and geographies. This role demands strong leadership, project management expertise, technical understanding, and the ability to align delivery processes with business goals. Key Responsibilities: Own and manage delivery for multiple projects simultaneously. Define project roadmaps aligned with key business objectives. Lead both onshore and offshore teams, managing project schedules, scope, and delivery plans. Define and manage project scope, budget, and timelines from initiation to closure. Identify, anticipate risks and issues, and proactively work towards resolution to ensure successful delivery. Collaborate with Recruitment & Operations to ensure projects are adequately staffed with the right talent. Conduct regular team meetings to monitor progress, manage escalations, and align on project priorities. Ensure efficient and cost-effective delivery processes across projects. Act as the single point of contact for delivery, representing HashedIn to clients and stakeholders. Manage project profitability, ensuring that each project operates as a profit center. Own and drive delivery excellence in a global delivery model (onshore-offshore). Lead and coordinate crisis management when required. Desired Profile: 12 to 15 years of hands-on project delivery experience. Solid understanding of Agile methodologies and software development lifecycle. Strong grasp of OOP concepts, architectural design patterns, and data structures. Extensive experience with any technology stack, such as MEAN, .NET, or Java. Proven experience in project planning, budgeting, and milestone tracking. Excellent problem-solving skills, with the ability to build contingency plans and handle high-pressure situations professionally. Strong negotiation, presentation, and communication skills. Experience acting as the primary delivery contact for customers, representing the delivery team in client conversations. Ability to drive delivery governance processes across teams and ensure alignment with organizational goals. Qualification : Bachelors degree (Engineering or Non-Engineering)

At Jupiter, we understand that money isn t just a subject it s a part of life that triggers a wide range of emotions. Our mission is to help people improve their relationship with money. As a financial services platform, we use technology to offer user-friendly products related to banking, loans, and investments. Whether it s a savings account, credit cards, investments, or payments, it s all on Jupiter. We simplify complex banking jargon, offer intelligent insights based on spending habits, and provide users with innovative tools to make sense of their finances. Our Journey So Far Founded in 2019 by Jitendra Gupta, best known for creating Citrus Pay, Jupiter was born from a simple idea: to create a modern, customer-first experience for managing money. In 2021, when we launched, we had a waitlist of 100,000 eager users, and within just 10 months, we grew to 1 million users. Today, we proudly serve 2.8 million+ happy customers. Our Insights feature automatically tracks and categorizes spending, even across external savings accounts. Our Edge CSB Bank RuPay credit card is loved for its transparent design and rewarding experience. And our No-Penalty SIP and Daily SIP at Rs 10 have made investing accessible to over 100,000 users. We embrace cutting-edge technology, data analytics, and a diverse, talented team that shares our vision of a more accessible, transparent, and inclusive financial ecosystem. Now, we re looking for passionate individuals to join us on this exciting journey. Who We're Looking For We re seeking a Performance Marketing Associate / Associate Manager to drive user acquisition and engagement through paid digital channels. If you re passionate about performance marketing, data-driven decisions, and campaign optimization, this is the role for you! Depending on experience, you will either lead execution or own the end-to-end campaign strategy. Roles and Responsibilities Campaign Strategy & Execution: Plan, set up, and optimize paid campaigns across Google Ads (Search, Display, YouTube), Meta, Programmatic, and other acquisition channels. Budget & Performance Management: Allocate and optimize marketing budgets to maximize ROI and improve Customer Acquisition Cost (CAC) efficiency. Data & Analytics: Monitor campaign performance using Google Analytics, Ads Manager, and internal tools, and generate insights to improve KPIs. Experimentation & Optimization: Conduct A/B tests on creatives, audiences, and bidding strategies to ensure continuous campaign improvement. Collaboration: Work closely with the Product, Brand, Content, and Design teams to align marketing efforts with business objectives. Reporting & Insights: Track performance metrics, identify trends, and recommend improvements to drive growth and efficiency. What s Needed for This Role Experience: 1-3+ years of performance marketing experience (either in-house or at an agency), depending on the role level. Technical Expertise: Hands-on experience running and optimizing campaigns across Google Ads, Meta Ads, Affiliates, and Programmatic channels. Analytical Skills: Strong analytical skills with experience in tools like Google Analytics, Facebook Ads Manager, and campaign tracking platforms. Data-Driven: Ability to analyze large datasets and translate them into actionable marketing insights. Optimization Expertise: Experience in A/B testing, audience segmentation, and conversion rate optimization (CRO). Bonus: Prior experience in FinTech, startups, or e-commerce growth marketing. Ownership Mindset: Proactive problem-solver who takes initiative and executes efficiently. Why You Should Work With Us Ownership Mentality: We value people who take ownership of their work and see projects through to completion. Meaningful Problem Solving: We love tackling complex problems and creating intuitive experiences that delight our customers. Healthy Conflict & Commitment: We encourage healthy conflict and value individuals who can commit to decisions with confidence. Relentless Excellence: We re always striving to set higher standards and are looking for individuals who want to grow and improve in a dynamic environment. Our Process We evaluate every candidate carefully to build a team of like-minded, passionate, and ambitious individuals. Here s a general overview of our hiring process: The Intro: Our recruitment team reviews all applications to find the best fit. We assess both skills and past work to ensure a great match. Two-Way Street: Interview with the hiring manager to understand your fit for the role and expectations. Assignments may be given. Culture Matters: We assess if you align with our company culture and if it s the right environment for you. The Offer: If we believe you re the right fit, we extend an offer to bring you on board!

Overview: As a Customer Education Specialist, you will be a key member of the Customer Success and Support team. In this role, you will be responsible for ensuring that our customers experience a seamless transition and derive maximum value from DevRev. You will design, implement, and lead customer education and enablement programs, deliver training, and administer certification/reward programs. Your objective is to drive scalable customer enablement, ensuring customer satisfaction and long-term loyalty. Key Responsibilities: Customer Onboarding: Develop and implement structured enablement programs for new customers, ensuring a smooth onboarding experience with DevRev. Collaborate with cross-functional teams to gather customer requirements and tailor enablement programs to meet specific needs. Training and Education: Design and deliver engaging training sessions, webinars, and workshops focused on product features, best practices, and industry-specific use cases. Create comprehensive training materials, documentation, and video tutorials to empower customers with self-service learning opportunities. Customer Engagement and Advocacy: Build strong, lasting relationships with customers, proactively engaging with them to understand their evolving needs and challenges. Identify opportunities for upselling or cross-selling additional products and services based on customer usage and feedback. Cultivate customer advocates by encouraging satisfied customers to contribute to case studies, testimonials, and referrals. Metrics and Reporting: Define, track, and report on key performance indicators (KPIs) related to customer enablement, satisfaction, and ROI. Analyze and provide actionable insights on customer engagement, training effectiveness, and support efficiency to continuously improve enablement programs. Qualifications: A Bachelor s degree in Business, Marketing, Computer Science, or a related field. 3-5 years of experience in customer education, enablement, or a related field, preferably within SaaS. Strong understanding of SaaS products, technology, and industry trends. Exceptional communication, presentation, and interpersonal skills, with the ability to engage with diverse customer audiences. Proven ability to collaborate effectively with cross-functional teams in a fast-paced, dynamic environment. Results-oriented with a focus on customer satisfaction, business growth, and scalable enablement. Willingness to travel domestically and internationally as required. Culture: At DevRev, our culture is built on a foundation of hunger, humility, honesty, and acting with heart. We are committed to helping build the world s most customer-centric companies by leveraging design, data engineering, and machine intelligence to empower engineers to connect with and better serve their customers. Qualification : A Bachelors degree in Business, Marketing, Computer Science, or a related field.

As a Manager of the Spark Technical Solutions team, you will lead & manage a team of Technical solution engineers and be responsible for driving deep dive technical solutions for any issues reported by Databricks customers. We expect the manager to resolve challenges with comprehensive technical and customer communication skills. You will assist our customers in their Databricks journey and provide them with the guidance, knowledge, and expertise that they need to realise value and achieve their strategic objectives using our products. The impact you will have: As a manager and member of the leadership team, you will be directly responsible for the management of Technical solution engineers, team leads and operations personnel Responsible for directly monitoring, reporting, and driving improvements to team-level metrics and KPIs, acting as an escalation point with customers and internal teams, and optimising and developing support processes and tools Responsible for working across multiple cross functional teams that include Engineering, product management, sales and customer success; manage Hiring, mentoring and onboarding new support engineers Regularly meet one-on-one with your direct reports, conducting annual reviews and career development discussions throughout the year Be a hands on manager to assist the team members in resolving issues related to Spark core internals, Spark SQL, Structured Streaming, Delta, Lakehouse and other databricks runtime features Manage and drive best practices guidance around Spark runtime performance and usage of Spark core libraries and APIs for custom-built solutions developed by Databricks customers; contribute in the development of tools/automation initiatives Own Engineering JIRA tickets and proactively work to bring quicker resolutions to customer reported issues; participate in creation of knowledge base articles Participate in weekend and weekday on-call rotation and run escalations during databricks runtime outages, incident situations, ability to multitask and plan day 2 day activities and provide escalated level of support for critical customer operational issues, etc What we look for: Min 10-12 years of experience in designing, building, testing, and maintaining Python/Java/Scala/Spark based applications in a typical project delivery and consulting environments with 4+ years working as a Manager 5+ years of hands-on experience in developing and leading any two or more of the Big Data, Hadoop, Spark,Machine Learning, Artificial Intelligence, Streaming, Kafka, Data Science, ElasticSearch related industry use cases at the production scale. Spark experience is mandatory Hands on experience in the performance tuning/troubleshooting of Hive and Spark based applications at production scale. Real time experience in JVM and Memory Management techniques such as Garbage collections, Heap/Thread Dump Analysis is preferred Working and hands-on experience with Data lakes and any SQL-based databases, Data Warehousing/ETL technologies like Informatica, DataStage, Oracle, Teradata, SQL Server, MySQL is preferred Hands-on experience with AWS or Azure or GCP is preferred Experience in implementing CI/CD, Monitoring/alerting for Production Systems Technical lead in design, implementation and support of large scale data and analytics solutions that are highly reliable, flexible, and scalable Experience in leading and managing end-to-end projects and have reported and escalated to top levels Experience in managing and leading teams in an organisation involving multiple reporting lines Strong written and verbal communication skills; very good analytical, organisational, multi-tasking skills About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

As a Senior Manager of the Spark Technical Solutions team, you will lead & manage a team of Technical Solution Engineers (Spark) and be responsible for driving deep dive technical solutions for any issues reported by Databricks customers. We expect the manager to resolve challenges with comprehensive technical and customer communication skills. You will assist our customers in their Databricks journey and provide them with the guidance, knowledge, and expertise that they need to realise value and achieve their strategic objectives using our products. The impact you will have: As a manager and member of the leadership team, you will be directly responsible for the management of Technical solution engineers, team leads and operations personnel Responsible for directly monitoring, reporting, and driving improvements to team-level metrics and KPIs, acting as an escalation point with customers and internal teams, and optimising and developing support processes and tools Responsible for working across multiple cross functional teams that include Engineering, product management, sales and customer success; manage Hiring, mentoring and onboarding new support engineers Regularly meet one-on-one with your direct reports, conducting annual reviews and career development discussions throughout the year Be a hands on manager to assist the team members in resolving issues related to Spark core internals, Spark SQL, Structured Streaming, Delta, Lakehouse and other databricks runtime features Manage and drive best practices guidance around Spark runtime performance and usage of Spark core libraries and APIs for custom-built solutions developed by Databricks customers; contribute in the development of tools/automation initiatives Own Engineering JIRA tickets and proactively work to bring quicker resolutions to customer reported issues; participate in creation of knowledge base articles Participate in weekend and weekday on-call rotation and run escalations during databricks runtime outages, incident situations, ability to multitask and plan day 2 day activities and provide escalated level of support for critical customer operational issues, etc What we look for: Min 10-12 years of experience in designing, building, testing, and maintaining Python/Java/Scala/Spark based applications in a typical project delivery and consulting environments with 4+ years working as a Manager 5+ years of hands-on experience in developing and leading any two or more of the Big Data, Hadoop, Spark,Machine Learning, Artificial Intelligence, Streaming, Kafka, Data Science, ElasticSearch related industry use cases at the production scale. Big Data / Spark hands on-experience is mandatory Hands on experience in the performance tuning/troubleshooting of Hive and Spark based applications at production scale. Real time experience in JVM and Memory Management techniques such as Garbage collections, Heap/Thread Dump Analysis is preferred Working and hands-on experience with Data lakes and any SQL-based databases, Data Warehousing/ETL technologies like Informatica, DataStage, Oracle, Teradata, SQL Server, MySQL is preferred Hands-on experience with AWS or Azure or GCP is preferred Experience in implementing CI/CD, Monitoring/alerting for Production Systems Technical lead in design, implementation and support of large scale data and analytics solutions that are highly reliable, flexible, and scalable Experience in leading and managing end-to-end projects and have reported and escalated to top levels Experience in managing and leading teams in an organisation involving multiple reporting lines About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

About the job Help serve Google's worldwide user base of more than a billion people. Data Scientists provide quantitative support, market understanding and a strategic perspective to our partners throughout the organization. As a data-loving member of the team, you serve as an analytics expert for your partners, using numbers to help them make better decisions. You will weave stories with meaningful insight from data. You'll make critical recommendations for your fellow Googlers in Engineering and Product Management. You relish tallying up the numbers one minute and communicating your findings to a team leader the next. Account Management provide a secure and scalable platform that makes ad buying easier for businesses of all sizes. We take a strong Customer First mindset and have a responsibility to help advertisers achieve their business goals. Be a part of a team of analysts passionate about learning and using cutting edge data science and analytics techniques to shape our next generation Ads Account Management efforts. This role will manage a team of Data Scientists based out of Bengaluru. In this role, you will be responsible for managing a team and delivering insights, building and measuring key metrics, creating and maintaining reporting to assess our account management efforts. Responsibilities Work closely with the Account Management leadership team, UX, Marketing, and Support to develop a deep understanding of the needs of our advertisers, developers, and other partners. Set the direction, strategy, manage priorities and backlog of analytics projects, and coach a team of data scientists that support our account management efforts. Perform deep technical analyses with unstructured data (e.g., logs) to assess the success of our mobile efforts and new agency/large company account management products. Investigate fundamental business and product strategy questions. Deliver deep insights on specific topics and areas to provoke new feature/product ideas, or new interventions to drive improved advertiser experiences. Drive strategic analysis and reporting for business health metrics, focusing on retention, cost savings, and performance. Minimum qualifications: Master's degree in Statistics, Economics, Engineering, Mathematics, a related quantitative field, or equivalent practical experience. 7 years of experience with statistical data analysis, modeling, experimentation, causal inference, data mining, querying, and managing analytical projects with programming in SQL, Python, or R. 7 years of experience developing and managing metrics or evaluating programs/products. 5 years of experience as a people manager within a technical leadership role. Preferred qualifications: Experience managing a team of Data Scientists. Experience working with large and multiple datasets/data warehouses, and ability to pull from such data sets using relevant tools and coding. Strong business acumen and experience with utilizing unstructured data to answer open-ended business questions. Ability to start and direct work in an unstructured environment and comfortable dealing with ambiguity. Expertise in experimental design (e.g., A/B, multivariate, Bayesian methods) and incrementality analysis. Qualification : Master's degree in Statistics, Economics, Engineering, Mathematics, a related quantitative field, or equivalent practical experience.

Job Description: We are seeking a highly analytical and detail-oriented Assistant Manager, Pricing & Analytics to provide financial insights and projections to key stakeholders, support pricing strategies for new business opportunities, and drive data-driven decision-making. This role requires a strong understanding of financial operations, pricing negotiations, and data analytics to optimize business performance. Key Responsibilities: Provide analytical and financial insights to operational teams regarding productivity, forecasting, reporting, and cost metrics. Develop pricing models for new business opportunities and lead rate negotiations. Review and analyze Master Service Agreements (MSAs) and Statements of Work (SOWs) for new and existing clients. Collaborate closely with senior executives, including CXO-level stakeholders, to provide financial support and strategic recommendations. Generate accurate monthly financial reports and assist in creating impactful presentations that drive business decisions. Identify business challenges, propose effective solutions, and implement analytical frameworks for continuous improvement. Support corporate projects and initiatives with organization-wide impact. Research and analyze variances in financial forecasts, budgets, and expenses, proactively identifying areas for optimization. Establish and maintain strong relationships with business partners and cross-functional teams at all organizational levels. Qualifications & Skills: Bachelor s degree in Finance, Accounting, Business, or a related field. MBA or Chartered Accountant (CA) preferred. 4 to 7 years of experience, with at least 3+ years in operational finance, pricing, rate negotiation, and analytics. Hands-on experience in BPO pricing, financial analysis, and cost modeling. Strong understanding of financial principles, profit & loss (P&L) management, and cost allocation. Proficiency in Microsoft Excel, Word, and PowerPoint. Ability to manage multiple tasks in a fast-paced, evolving environment while maintaining a strategic perspective. Excellent interpersonal and communication skills, with the ability to engage with various management levels. Proven ability to drive projects, influence decision-making, and implement process improvements. Work Location: Bangalore (Hybrid Model) Candidates must be based in Bangalore. This role presents an excellent opportunity to work in a dynamic and fast-growing environment, leveraging analytics and pricing expertise to drive impactful business outcomes. If you are passionate about data-driven decision-making and financial optimization, we invite you to apply and be part of our innovative team at [24]7.ai. Qualification : Bachelors degree in Finance, Accounting, Business, or a related field. MBA or Chartered Accountant (CA) preferred.