Metrics Tracking Jobs in Pune

Product Manager L-1 Location: Pune | Job Type: Full-Time | Department: Product Development Eshopbox is looking for a passionate and dedicated Product Manager L-1 to help drive the development and success of our products. In this role, you'll be responsible for the entire product lifecycle, from concept through execution. You ll collaborate closely with engineering, design, sales, and marketing teams to deliver solutions that meet customer needs and drive business outcomes. Key Responsibilities Product Lifecycle Management: Oversee the entire product lifecycle, from writing specifications to collaborating with cross-functional teams (design, engineering, marketing) to launch key product features. Planning & Execution: Manage the planning, scoping, execution, and delivery of multiple product development projects. Technical Oversight: Ensure technical implementation aligns with the product requirements and overall vision. Defining Product Architecture: Define the architecture, modules, interfaces, and data systems needed to meet product requirements. Product Strategy & Metrics: Develop and execute a product strategy that aligns with business goals, using data analysis to inform product decisions. Prioritization & Decision Making: Balance customer experience, technical constraints, and business drivers to make informed trade-offs. User-Centric Design: Gain a deep understanding of user needs, problems, and desires to shape product development. Prototyping & Documentation: Create product design prototypes and develop user manuals, help guides, and other support content. Cross-functional Leadership: Lead and interact with cross-functional teams to ensure smooth product development and delivery. What You ll Need Organizational & People Skills: Strong project management capabilities and the ability to work effectively with diverse teams. Technical Background: 1+ years of experience in software or product management roles, with a focus on project/program management. Agile & Scrum: Experience working in Agile environments, particularly with scrum methodology. Industry Knowledge: Previous experience in the internet or e-commerce industry is a plus, with exposure to SaaS-based tools. Learning & Adaptability: Quick to learn new concepts and tools with a strong desire for continuous self-improvement. Communication & Teamwork: Excellent communication and collaboration skills to work across multiple teams and stakeholders.

Job Title: Quality Assurance Engineer Location: Pune Experience: 4 6 Years Qualification: B.E./B.Tech in Electronics, Instrumentation, or Telecommunication Engineering Job Summary We are seeking an experienced Quality Assurance Engineer with a strong background in PCB Assembly (SMT/MI), electronics manufacturing, and quality systems. The role involves ensuring product and process quality, handling root cause analysis, programming production equipment, and driving continuous improvement across the electronics manufacturing lifecycle. Key Responsibilities 1. NPI & Engineering Change Control Lead release to production activities for new products and engineering change notices (ECNs). Program and optimize equipment such as Pick & Place machines, AOI, Reflow ovens, Wave Solder Machines, ICT, and Robotic Soldering. Check and validate stencil and wave pallet suitability for new designs. Prepare PPAP and PFMEA reports with cross-functional teams (Engineering, PPC, Purchase, Production). Plan and coordinate product reliability testing. 2. PCB Assembly Quality (SMT & MI) Conduct in-line and final inspections in accordance with IPC-610 and internal standards. Develop and implement quality control procedures for all stages of PCBA production. Ensure adherence to industry and internal quality standards throughout the manufacturing process. 3. Box Build & End-of-Line Testing Oversee quality assurance in box build and final product assembly. Lead root cause analysis (RCA) for defects and customer complaints. Implement corrective and preventive actions (CAPA) to avoid recurrence. Evaluate and approve suppliers/machine vendors based on quality and capability. 4. Process Control & Audits Analyze production and quality data to identify trends, anomalies, and areas for improvement. Conduct internal audits to ensure process and documentation compliance. Maintain and enhance quality documentation including procedures, work instructions, and specifications. 5. Collaboration & Training Collaborate with R&D and design teams to ensure products are designed for manufacturability and quality. Train shop-floor and QA personnel on quality control procedures and IPC/industry standards. Maintain strong coordination with production and process teams for smooth issue resolution. 6. Workplace Safety & 5S/6S Implementation Ensure a safe work environment with zero accidents in designated areas. Uphold and improve 5S/6S practices across the quality and manufacturing areas. Key Skills & Competencies Must-Have 4 6 years of hands-on experience in PCBA manufacturing and QA. Strong knowledge of IPC standards, particularly IPC-A-610. Proficiency in PPAP, PFMEA, Control Charts, WI, and 7 QC Tools. Understanding of product/component drawings and GD&T principles. ERP experience (SAP or equivalent). Lean Manufacturing and Six Sigma Green Belt certified or equivalent. Nice-to-Have Exposure to troubleshooting of machines and PCBA programming. Certification in Quality Management (e.g., ASQ Certified Quality Engineer). Familiarity with reliability testing methods and equipment validation protocols. Performance Metrics Product defect rate and quality yield Number of successful NPI releases Audit compliance scores (internal/external) Effectiveness of RCA and CAPA closures 5S/6S implementation scores and workplace safety record Work with a leading electronics manufacturing company using the latest SMT & QA technologies Be a part of a team driving innovation, continuous improvement, and zero-defect culture Opportunities for career growth, cross-functional exposure, and professional certification support Qualification : B.E./B.Tech in Electronics, Instrumentation, or Telecommunication Engineering

Position Title: Director Customer Services Location: Pune Experience: 12+ years Education: Bachelor's Degree / MBA (Preferably in IT or Business Strategy) Company: Accops Systems Pvt. Ltd. Accops empowers organizations with secure and seamless remote access, workspace virtualization, and Zero Trust-based IT infrastructure solutions. Role Overview: Accops is looking for a dynamic and strategic Director Customer Services to lead enterprise customer success initiatives. This role is pivotal in driving customer satisfaction, retention, and long-term value realization by aligning Accops' solutions with strategic customer goals. The ideal candidate will have deep experience in customer success, IT infrastructure, cybersecurity, or virtualization technologies, with a proven ability to engage C-level stakeholders and deliver measurable business outcomes. Key Responsibilities: Act as a strategic advisor to enterprise customers, identifying and aligning business use cases with Accops solutions across verticals like BFSI, Government, Healthcare, Manufacturing, and more Drive post-sales value delivery by tracking business KPIs and proactively engaging with customers to ensure alignment with success metrics Lead and deliver data-driven QBRs (Quarterly Business Reviews) to highlight ROI, ensure solution adoption, and identify upsell/cross-sell opportunities Guide customers through technical enablement, architecture discussions, roadmap alignment, and value realization Collaborate cross-functionally with Product, Sales, Professional Services, and Engineering teams to ensure customer needs and feedback influence product direction Own strategic customer portfolios, acting as the single point of contact for senior stakeholders Develop and deliver business cases, solution roadmaps, and tailored customer success plans Champion customer advocacy by identifying opportunities for case studies, testimonials, and speaking engagements Maintain accurate records of customer interactions, engagement milestones, feedback, and business impact Technical Skills & Requirements: 12+ years of experience in Customer Success, Strategic Account Management, or Solution Consulting in the tech domain Demonstrated success in aligning complex IT solutions with tangible business outcomes Strong presence and credibility to engage and influence C-level executives Deep understanding of digital transformation trends, enterprise IT challenges, and industry-specific requirements Strong grasp of technologies in VDI, Cybersecurity, Zero Trust Security, or IT Infrastructure Analytical mindset with the ability to interpret usage data and transform insights into strategic actions Preferred Qualifications: Background in technologies such as Accops, Citrix, VMware, Omnissa, or other Secure Access/VDI solutions Experience managing large enterprise accounts or strategic portfolios as an individual contributor MBA or equivalent experience in business strategy or IT management is a plus Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Strong solution design and articulation abilities Proactive and self-driven with a customer-first approach Accountable, with a high level of ownership and responsibility Analytical and logically sound with strong problem-solving skills Flexible, multi-tasker, and quick learner in a dynamic environment Team player with collaborative leadership qualities Qualification : Bachelor's Degree / MBA (Preferably in IT or Business Strategy)

Reporting Analyst Location: Pune Department: Research and Development Software Development Employment Type: Full-Time About Entrata Founded in 2003 by visionary college students transforming online rent payments, Entrata has grown into a global leader serving property owners, managers, and residents. Our award-winning software suite covers rent payments, insurance, leasing, maintenance, marketing, and communications reshaping property management worldwide. With over 2,200 team members globally across offices in Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with enterprise stability. We value transparent communication, diversity of thought, boldness, resilience, and collective excellence to create better living experiences. Role Overview Entrata is seeking a highly analytical and detail-oriented Reporting & Metrics Analyst to join our R&D team. In this role, you will design and maintain the reporting infrastructure that drives operational transparency and accountability across the product development lifecycle. You will collaborate closely with Product, Engineering, and Product Marketing teams to provide real-time insights into requirement tracking, release readiness, internal tool adoption, and go-to-market asset status. The ideal candidate has deep expertise in Domo, strong SQL skills, and familiarity with Jira schema and Agile workflows. Your passion for building intuitive dashboards, surfacing actionable metrics, and automating reporting will enable scalable, data-driven decisions. Key Responsibilities Design, develop, and maintain dashboards in Domo that track SDLC progress, release health, and adoption metrics. Ensure Jira data integrity by maintaining consistent tagging, statuses, and structures for epics and user stories. Write custom SQL queries to create calculated metrics, join datasets, and implement audit flags. Monitor data freshness and proactively alert teams to any inconsistencies or missing inputs. Track and report on product requirements planning and execution, including ownership and release eligibility. Provide visibility into internal communications deliverables, such as product updates, launch decks, and customer enablement content. Analyze usage and adoption metrics for internal tools (e.g., support agents, documentation platforms). Collaborate with Product Marketing to define standardized reports for quarterly planning, user conferences, and release briefings. Automate reporting workflows to minimize manual effort and maximize accuracy. Deliver regular reporting packages to R&D and cross-functional leadership teams. Minimum Qualifications 2+ years of experience in analytics or reporting within software, product, or data operations environments. Strong hands-on experience creating dashboards in Domo. Proficient in SQL for querying and manipulating complex datasets. Familiarity with Jira data structures, issue hierarchies, and Agile methodologies. Detail-oriented with a strong commitment to data quality and reporting accuracy. Excellent communication skills, with the ability to clearly document insights and enable stakeholders. Ability to manage multiple stakeholders and priorities in a fast-paced setting. Preferred Qualifications Experience reporting on product development, SDLC, or Agile delivery metrics. Background supporting go-to-market deliverables or product marketing functions. Familiarity with support analytics or customer experience platforms (e.g., Zendesk, internal AI tools). Comfortable collaborating with distributed teams and using remote collaboration tools.

Sr. Technical Program Manager Location: Pune Department: Research and Development Software Development Employment Type: Full-Time About Entrata Since 2003, Entrata has grown from a visionary college startup transforming online rent payments into a global leader serving property owners, managers, and residents. Our award-winning software suite covers rent payments, insurance, leasing, maintenance, marketing, and communications reshaping property management worldwide. With over 2,200 employees across Utah, Texas, India, Israel, and the Netherlands, Entrata combines startup agility with enterprise stability. We prioritize transparent communication, embrace boldness and resilience, and foster diversity of thought to continually improve living experiences. Role Overview We are seeking an experienced Senior Technical Program Manager (TPM) to join our Engineering team and lead strategic, high-impact programs that accelerate software delivery and drive AI-powered transformation. This role blends program and release management expertise with a strong focus on scaling AI-assisted development tools to enhance engineering productivity. The ideal candidate will have a solid technical foundation, proven Agile transformation experience, and hands-on knowledge of AI tools like GitHub Copilot. You will collaborate closely with cross-functional teams to ensure smooth execution of engineering initiatives and foster adoption of cutting-edge AI-driven practices throughout the software development lifecycle (SDLC). Key Responsibilities Lead strategic engineering programs emphasizing the integration of AI tools to boost developer productivity and speed up product delivery. Champion the adoption of AI-assisted coding tools (e.g., GitHub Copilot, Tabnine, CodeWhisperer, Cursor) across engineering teams. Identify and implement AI-driven opportunities to streamline SDLC processes, including code generation, testing, documentation, and release planning. Manage end-to-end program execution using Agile methodologies, ensuring on-time delivery of milestones. Oversee software release management, ensuring quality, reliability, and predictability. Optimize engineering workflows via tools like JIRA, Confluence, and Guru, extracting actionable insights to improve efficiency. Facilitate clear communication across product management, SDET, design, and business stakeholders. Proactively identify risks, dependencies, and blockers; align priorities and resolve issues promptly. Provide transparent and concise program updates and reports to leadership and stakeholders. Minimum Qualifications Bachelor s degree in Computer Science, Engineering, or a related technical field. 5+ years of experience as a Technical Program Manager or in a similar role within software product development. Hands-on experience with Agile frameworks, JIRA, and managing the full SDLC. Demonstrated experience using and implementing AI-powered development tools like GitHub Copilot or Cursor in engineering workflows. Excellent communication skills with proven ability to lead cross-functional teams and drive organizational change. Preferred Qualifications Advanced degree in Engineering, Technology Management, or Business. Experience leading AI-driven initiatives within engineering or product development. Familiarity with AI/ML concepts and their applications in software development. Agile certifications such as CSM, SAFe, or PMP. Understanding of DevOps, CI/CD pipelines, and modern automation practices. Qualification : Bachelors degree in Computer Science, Engineering, or a related technical field

Business Analyst Biocarbon Business Location: Pune Experience: 5 10 Years Function: Biocarbon Business Education: Bachelor s degree in Engineering Master s degree in Business Administration, Environmental Science, or a related field Job Summary: We are looking for a dynamic and analytical Business Analyst to support the growth of BiofuelCircle s Biocarbon Business. The role is central to improving platform engagement for internal and external stakeholders, enhancing user experience, and driving data-driven decisions for sustainable bioenergy solutions. The Business Analyst will work on market research, financial modeling, regulatory compliance, and cross-functional collaboration to support strategic business goals. Key Purpose of the Role: To enable smooth operational workflows, resolve user challenges, and support strategic initiatives by providing insights from data, market analysis, and project evaluation ultimately strengthening BiofuelCircle s impact on the biocarbon and sustainability ecosystem. Key Responsibilities: 1. Market & Competitive Analysis Research carbon markets, sustainability trends, and competitor strategies. Generate actionable insights for business development and strategic planning. 2. Data Analysis & Reporting Collect, analyze, and interpret data related to carbon credits, environmental projects, and financial metrics. Deliver meaningful reports and dashboards to support decision-making. 3. Stakeholder Collaboration Work closely with New Market Development, Supply Chain, Finance, and Project Management teams. Ensure alignment between project execution and overall business strategy. 4. Financial Modeling Build robust financial models and conduct sensitivity analyses for carbon offset and credit-based initiatives. Evaluate investment opportunities and project viability across multiple scenarios. 5. Regulatory Compliance Ensure all projects comply with relevant national and international carbon standards and certification protocols. 6. Technology & Innovation Support Contribute to digital innovation initiatives such as blockchain-based carbon tracking and AI-driven analytics. Ideal Candidate Profile: Professional Experience: Experience in carbon markets, sustainability, biocarbon, biomass, or nature-based solutions (NBS). Proven ability to build financial models and conduct scenario-based analysis. Core Competencies: Strong analytical and problem-solving capabilities. Excellent communication and stakeholder engagement skills. Exposure to industrial technologies and project development is an advantage. Travel Requirements: Minimal (as per project or stakeholder needs) Opportunity: This is a unique opportunity to work at the intersection of sustainability, innovation, and strategic business development. As a Business Analyst, you will contribute directly to shaping India s emerging biocarbon economy while working on impactful projects that promote circular growth and environmental compliance. Collaboration: This role requires regular interaction with teams in New Market Development, Supply Chain, Finance, and Project Management to ensure cohesive project outcomes and aligned business objectives. Qualification : Bachelors degree in Engineering and Masters degree in Business Administration, Environmental Science, or a related field

Branch Operations Executive Location: Pune Experience: 2-3 Years Openings: 2 About the Role: As a Branch Operations Executive, you will be a vital support for our pan-India branch network, reporting directly to a Senior Manager. This individual contributor role focuses on providing essential Management Information System (MIS) support, driving performance metrics, and ensuring seamless communication between branches and various Head Office stakeholders. Your meticulous attention to detail and ability to transform data into actionable insights will be key to success. What You'll Do: Daily Performance Tracking: Provide branches with crucial daily MIS updates to drive Issuance and S2S (Service-to-Sales) performance. Opportunity Analysis: Support branches by analyzing walk-in and outcall data to identify and capitalize on new business opportunities. Coordination & Collaboration: Act as a central point of contact, coordinating regularly with Area Operations Heads (AOH) and Territorial Operations Heads (TOH), as well as other Head Office departments (Ops, HR, IT, etc.) for various MIS, reports, and other requirements. Feedback & Reporting: Collating issuance-related feedback from stakeholders and preparing comprehensive monthly dashboards and presentations for senior management reviews. Key Performance Support: Track and share daily BOD (Beginning of Day) pending details related to issuance with all relevant stakeholders. Provide End of Day (EOD) updates on New Business (NB) pending cases. Assist branches with surrender retention efforts in coordination with the Head Office BCT team. Data Management: Manage branch mapping and headcount details, sharing updates with allied departments monthly or as changes occur. System Updates: Facilitate monthly outcall data uploads to Ubona after coordinating with the HO S2S team. Ad-hoc Reporting: Fulfill any other ad-hoc MIS requirements from Senior Management. What We're Looking For: Experience: 2-3 years of experience, specifically in MIS management or a similar data-driven operational support role. Education: A Graduate degree from a recognized institution. Skills & Competencies: Strong Process Orientation: Ability to adhere to and improve operational workflows. Exceptional Attention to Detail: Meticulous in data handling and report generation. Effective Communication: Clear and concise in written and verbal interactions with various stakeholders. Customer & Consumer Engagement: An understanding of providing excellent support in a dynamic environment. Proficiency in MS Office tools, especially Excel, for data analysis and reporting. Strong Interpersonal and Relationship Building skills for effective collaboration. Qualification : A Graduate degree from a recognized institution.

Position: Cyber Risk Management Advisor I Work Type: Onsite Location: Pune, Maharashtra About Fiserv: Fiserv is a global fintech and payments leader, moving money and information millions of times daily securely, quickly, and reliably. From credit card swipes to mobile payments and ATM withdrawals, we enable financial institutions, corporations, merchants, and consumers to connect seamlessly. Join us to make a global impact. Role Overview: As a Cyber Risk Management Advisor I, you will play a critical role in identifying and mitigating information security risks while managing key customer accounts from a cybersecurity perspective. You will lead and support cybersecurity projects and services by collaborating directly with business stakeholders and technology subject matter experts, ensuring compliance and risk governance in a fast-paced financial technology environment. Key Responsibilities: Identify information security and emerging technology risks, recommending effective mitigation strategies. Manage cybersecurity services for key accounts/customers, ensuring delivery excellence. Lead and support cybersecurity projects, including deployments, upgrades, migrations, and feature implementations related to network security products. Provide guidance on cybersecurity best practices, vulnerabilities, and control implementations, especially focusing on SaaS, PaaS, and IaaS for major cloud providers. Create security designs and configure security controls within the cybersecurity portfolio. Ensure regulatory compliance and governance related to risk and data security, tracking risks via metrics and awareness programs. Respond to information security incidents and provide expert advice on business operations and policies related to cybersecurity. Required Qualifications: 15+ years of cybersecurity and technology risk experience in large multinational corporations. Minimum 10 years in Cybersecurity Program Management & Governance with a strong technical background (networks, servers, encryption, application security, infosec tools, etc.). Proven experience leading multiple projects in complex international financial services or fintech environments. Excellent communication, negotiation, and stakeholder management skills. Minimum 8 years managing large enterprise customers, preferably in financial services. Relevant certifications such as CISSP, CEH, CRISC, or CGEIT. Preferred Qualifications: 10+ years hands-on experience across multiple security disciplines. Industry-preferred certifications: CISM, CISSP. Diversity & Inclusion: Fiserv is proud to be an Equal Opportunity Employer. We welcome and encourage diversity in our workforce, ensuring fair consideration regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Position: Analyst, Operations Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients but it often doesn t. Zocdoc empowers patients by providing a leading healthcare marketplace where millions can easily find and book care across specialties and insurance plans nationwide. We aim to transform healthcare into a competitive, consumer-friendly industry that raises quality and lowers costs. Your Impact: As an Analyst, Operations, you ll partner with Provider Set Up teams to turn operational activities into actionable insights. Through data analysis, metrics tracking, and visualization, you ll optimize workflows, projects, and overall team performance helping Zocdoc run smoothly and efficiently. You ll Enjoy This Role If You Are: Detail-oriented and results-driven, with a knack for extracting meaningful insights from diverse data sources. Comfortable working independently and collaboratively in a fast-paced, dynamic environment. Interested in leveraging emerging technologies like machine learning and AI to innovate. Technically proficient in data extraction, analysis, and visualization. A strong communicator and multitasker who quickly adapts to new challenges. Day-to-Day Responsibilities: Collaborate across teams to develop/refine performance metrics aligned with business goals. Manage projects end-to-end: data analysis, visualization, testing, deployment, and documentation. Standardize data interpretation and management practices to ensure consistency and integrity. Identify and streamline inefficient workflows using dashboards and consolidated data sources. Design and build custom queries and dashboards to support business decisions. Train and support end-users in understanding and leveraging new reports and dashboards. What Success Looks Like: Bachelor s degree with at least 60% in 10th/12th/graduation from a top-tier institution. 4+ years experience in data management, analysis, visualization, metrics tracking, and modeling. Advanced proficiency in SQL. Experience with Looker/LookML and Salesforce reporting (preferred). Python skills are a plus. Strong independent problem-solving skills. Excellent verbal and written communication. Benefits: Join a smart, supportive, and mission-driven team. Competitive compensation and medical insurance. Perks like catered lunch, Ping Pong, daycare facilities, wellness programs, and more. Cellphone and Wi-Fi reimbursements. Competitive parental leave and sabbatical (after 5 years). Annual sponsored health check-ups. Certified Great Place to Work (2024-2025). About Zocdoc: Zocdoc is the nation s leading digital health marketplace, helping millions find, compare, and book healthcare effortlessly. Founded in 2007, we are driven by our mission to empower patients and guided by our core values. We prioritize diversity, equity, and inclusion, fostering a collaborative, welcoming workplace. Qualification : Bachelors degree with at least 60% in 10th/12th/graduation from a top-tier institution.

Sr. Talent Acquisition Executive Location: Pune Experience: 3+ years Employment Type: Full-time About the Role As a Sr. Talent Acquisition Executive, you will lead end-to-end recruitment efforts to source and hire top IT talent, directly contributing to the organization s growth and success. You will collaborate closely with hiring managers, leverage multiple sourcing channels, and ensure a smooth and positive candidate experience. Key Responsibilities Identify, attract, and recruit top IT talent using job boards, social media, networking, employee referrals, and other innovative sourcing strategies. Manage the full recruitment lifecycle: job postings, candidate screening, interviews, offer negotiation, and onboarding. Partner with hiring managers to understand role requirements and develop tailored sourcing approaches. Deliver a positive candidate experience with timely feedback and transparent communication throughout the hiring process. Build and maintain a strong talent pipeline for current and future hiring needs. Track, analyze, and report key recruitment metrics to evaluate the effectiveness of talent acquisition strategies. Drive campus recruitment and technical hiring initiatives. Required Skills & Qualifications Master s degree in Human Resources, Business Administration, or related field. Minimum 3 years of talent acquisition experience, preferably in IT services or technology companies. Strong understanding of IT roles, technologies, and industry trends. Proficiency with Applicant Tracking Systems (ATS) and recruitment tools such as LinkedIn Recruiter and Keka. Excellent verbal and written communication skills. Experience managing campus recruitment and technical hiring drives. Strong relationship-building skills and a collaborative working style with diverse teams. Qualification : Masters degree in Human Resources, Business Administration, or related field.

Job Title: Social Media Manager Job Summary IVS Software is looking to expand its digital footprint and engage both new and existing audiences through compelling social media strategies. We seek a Social Media Manager who will develop and implement content strategies tailored to different social platforms, aiming to increase brand awareness and customer engagement. Objectives of the Role Increase engagement with existing audiences through high-quality content. Acquire new followers by addressing gaps in marketing content. Align the brand with emerging trends. Improve ROI through targeted messaging. Identify new channels to embed the brand. Use monitoring tools to extract valuable insights from social data. Key Responsibilities Use social media tools to craft and post content on platforms. Develop social media campaigns in collaboration with the marketing team. Manage day-to-day handling of all social media channels (Facebook, Instagram, LinkedIn, Twitter, Pinterest). Tailor content to suit different channels and audiences. Serve as an extension of the company s brand to engage with existing customers and attract new ones. Analyze current social strategy and suggest improvements. Launch and manage new campaigns and competitions to promote the brand. Establish KPIs to assess the effectiveness of campaigns and optimize strategies accordingly. Required Skills & Qualifications Extensive knowledge of current social media platforms. Strong multitasking and problem-solving abilities. Clear, confident communication skills. Strong time management and organizational skills. Bachelor s degree in Marketing, Communications, or related field. Proven experience in managing social media platforms for brands. In-depth understanding of social media platforms, algorithms, and best practices. Proficiency with social media management tools (e.g., Hootsuite, Buffer). Excellent written and verbal communication skills. Ability to work independently and meet deadlines. Qualification : Bachelors degree in Marketing, Communications, or related field.

About Talentica Software: Talentica Software is a specialized software development firm founded by industry veterans and IIT Bombay alumni. We excel in helping startups build innovative products by leveraging cutting-edge tools and technologies to solve real-world challenges. Over the past 21 years, we ve collaborated with over 180 startups, primarily in the US, and have contributed to numerous successful exits. In 2022, Talentica Software was recognized by Great Place to Work as one of India s Great Mid-Size Workplaces. What We re Looking For: We are seeking a meticulous and detail-oriented QA Specialist who is passionate about ensuring data quality. You will work closely with our analytics team to design and execute robust QA processes, validate data pipelines, and automate repetitive QA tasks. Your contributions will play a crucial role in delivering accurate, reliable, and high-quality solutions. If you enjoy solving problems, automating processes, and ensuring data integrity, this role is tailor-made for you! What You ll Be Doing: As a QA Specialist, your responsibilities will include: Designing and implementing comprehensive QA processes for data and analytics deliverables. Validating end-to-end data pipelines, including data sources, ETL processes, data extracts, calculations, visualizations, and application interfaces. Conducting functional, regression, performance, and tolerance-range testing across reports and data systems. Simulating end-user interactions to ensure a smooth user experience with analytics outputs. Validating application tracking functionalities, including data collection through app usage. Verifying calculations and metrics in BI tools like Tableau, Power BI, and others. Performing database validation using SQL (Oracle, BigQuery) and NoSQL (MongoDB) systems. Automating recurring QA tasks in the analytics/BI environment where possible. Identifying, documenting, and tracking data quality issues and discrepancies. Collaborating with cross-functional teams including data engineers, BI developers, and product managers to ensure high-quality analytics deliverables. To Succeed in This Role, You Should Have: Qualifications: BE/B.Tech degree from top engineering institutions such as IIT, NIT, BITS, VJTI, or equivalent. Experience: 2+ years of experience in QA, data validation, or analytics testing. Technical Skills: Hands-on experience testing in BI tools environments. Proficiency in SQL, with experience in Oracle and BigQuery (preferred). Familiarity with NoSQL databases like MongoDB (a plus). Experience with regression testing and simulating user interactions in BI tools. Bonus Points If You Have: Knowledge of scripting languages like R or Python. Experience in automation testing in analytics or BI environments. Familiarity with Databricks. Soft Skills: Strong communication skills, with the ability to collaborate effectively across teams. Ability to present complex findings to both technical and non-technical stakeholders. What You ll Find at Talentica: Innovative Culture: We focus exclusively on cutting-edge development, not routine maintenance. Our technological expertise sets us apart. Endless Learning Opportunities: This is a place to grow. You ll have access to constant learning opportunities and stay updated on the latest trends in technology. Talented Peers: Work with brilliant professionals from India s top engineering colleges (IITs, NITs, and more). Work-Life Balance: We value flexibility and offer remote work options and flexible schedules to ensure a healthy work-life balance. Great Culture: 82% of our employees recommend Talentica to their peers (according to Glassdoor). We pride ourselves on our supportive and collaborative work environment. Recognition & Rewards: We celebrate success and ensure that your contributions are recognized and appreciated. If you re passionate about ensuring data integrity, automating processes, and solving problems in a fast-paced, innovative environment, we d love to hear from you. Qualification : BE/B.Tech from IIT, NIT, BITS, VJTI, or any other top Indian engineering college.

Job Requirements Software QA Analyst Join our Industrial & Energy Technology Team! Baker Hughes Digital is looking for an experienced Software Engineer to work on a number of exciting projects that will have a very positive impact on Baker Hughes' business. Partner with the best You will act as a member of the Software Center of Excellence, representing high-quality design and development practices. As a Software QA - Analyst, you will be responsible for: Acting as a member of the Software Center of Excellence, representing the face of high-quality design and development practices Developing high performing, scaling, and innovative end-to-end web applications Collaborating with system engineers and software developers to implement solutions that are aligned with and extend shared platforms and solutions. Applying principles of SDLC and methodologies like Lean/Agile/XP, CI, Software and Product Security, Scalability, Documentation Practices, refactoring, and Testing Techniques Writing codes that meets standards and delivers desired functionality using the technology selected for the project. Building features such as web services and Queries on existing tables Understanding performance parameters and assess application performance. Working on core data structures and algorithms and implement them using language of choice. Fuel your passion. To be successful in this role you will: Electronics/instrumentation Engineering background is preferred. Minimum 3-4 years of proven experience as a Quality Assurance Tester Have good knowledge of SW QA methodologies, tools & processes & experience writing comprehensive test plans & cases. Familiarity with Agile Software development processes and regression testing Hands-on with UI/API Testing (REST service testing), BDD Experienced working with any of the tools- JIRA/Azure DevOps. Working knowledge of test management software like Rally, TFS, MTM etc. (preferably cucumber). Knowledge of test automation framework, tools is preferred such as Python, Java & Selenium. Knowledge of any static code analysis tools like SonarQube, Security analysis tools such as Checkmarks & Quails/Zap. Knowledge of Jenkins and JMeter is a plus. Work in a way that works for you. We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits

Job Overview: We are looking for a Customer Success Specialist (CSS) to join our team. In this role, you will be responsible for ensuring customer satisfaction throughout the post-sales lifecycle, focusing on customer adoption, support, program optimization, and expansion. The CSS will closely align with customers business objectives, ensuring that our solutions help them achieve their strategic goals. This role requires strong relationship-building skills, an analytical mindset, and the ability to collaborate effectively with cross-functional teams. Key Responsibilities: Onboarding Support: Collaborate with the Sales Team to ensure smooth onboarding for customers, facilitating a seamless go-live process and introducing them to the product. Ensure that customers understand the value and functionality of the solution from the start. Customer Experience Design: Work with customers to design tailored Customer Experience programs that align with the product capabilities and their strategic business goals. This ensures ongoing value and fosters long-term customer satisfaction and growth. Account Escalations & Support: Address customer issues promptly, whether they arise from alerts, red flags, or direct customer inquiries. Ensure timely resolution of critical issues or overdue support tickets to maintain customer satisfaction. Customer Renewals & Growth: Proactively identify and prioritize resources based on perceived risk, growth potential, strategic value, and the renewal timeline. Support customers to ensure their continued use of our solutions and increase renewal rates. Customer Adoption Monitoring: Monitor adoption rates for assigned accounts, providing insights to customers about their usage patterns. Share valuable feedback with the Sales and Marketing teams to inform customer success strategies. Collaboration with Marketing Team: Work closely with the Marketing team to build customer testimonials, case studies, and referrals, showcasing the value of our solutions and expanding our customer base. Periodic Health Checks: Conduct regular health checks for key accounts to monitor progress and resolve potential issues early. Ensure no last-minute surprises and that customers are consistently satisfied with the product. Contribute to Company Growth: Actively contribute to company goals, growth, and profitability by providing insights into customer success metrics and playing a key role in strategic decision-making. Key Requirements: Customer Understanding: Strong ability to understand customer requirements and guide them towards identifying financial success metrics and KPIs for their business. Data-Driven: Comfortable working with data and committed to driving a consistent engagement process that is measurable and repeatable. Fast-Paced Culture: Ability to thrive in an entrepreneurial, results-driven environment, handling multiple accounts and tasks efficiently. Interpersonal Skills: Excellent interpersonal skills to build and maintain strong customer relationships and communicate effectively with various stakeholders. Creative Problem-Solving: A creative thinker who can troubleshoot and resolve customer issues swiftly and effectively. Communication Skills: Strong verbal and written communication skills, with the ability to present ideas and solutions clearly. Organizational Skills: Extremely well-organized and analytical, capable of managing multiple projects while working under pressure. Teamwork & Independence: A proactive individual contributor who is also a strong team player, collaborating effectively with other departments and teams. Basic Technical Understanding: Ability to grasp and communicate basic technical concepts to customers, enabling them to make informed decisions. Shift Flexibility: Willingness to work in US/UK shifts as required by the business, to ensure customer needs are met across time zones. Preferred Skills: Experience with Customer Success Tools: Familiarity with customer success platforms like Salesforce, Zendesk, or similar tools is a plus. CRM Knowledge: Experience managing customer relationships and tracking customer satisfaction metrics using CRM tools. Impactful Work: Play a key role in customer satisfaction and retention while helping customers derive maximum value from our products. Collaborative Environment: Work with a dynamic and passionate team focused on delivering top-notch customer service. Growth Opportunities: Be part of a fast-growing company, where there are plenty of opportunities to learn and grow your career in customer success. If you're passionate about ensuring customers succeed, love problem-solving, and are eager to work with a diverse team, we want to hear from you! Apply now to join our team as a Customer Success Specialist and help us drive customer satisfaction and success.

Job Summary: We are looking for an Engineering Systems Support Manager to oversee the installation, support, and improvement of engineering software and systems. The ideal candidate will have a strong background in providing technical support, managing system changes, and ensuring the effective operation of engineering tools. This role combines managerial responsibilities with hands-on technical expertise in supporting and improving engineering software. Managerial Responsibilities (30%): 1. Software Installation & Licensing: Assist with the installation and troubleshooting of engineering software and resolve any licensing or access control issues. 2. Helpdesk Support: Resolve helpdesk tickets and provide customer support for installations, training, and ongoing application support for assigned products. 3. System Changes & Implementations: Support major system changes, including new hardware and software implementations, ensuring smooth transitions and minimal disruption. 4. Engineering Systems Development: Coordinate engineering systems development by managing planning, scheduling, ordering, and tracking related tasks. 5. Improvement Projects: Participate in improvement projects and conduct team audits, taking corrective actions when necessary to ensure process and product quality. General Professional Practice (GPP) Responsibilities (70%): 1. Technical Support: Maintain a mid-level understanding of Windows or UNIX operating systems and interfaces to provide effective support for engineering tools. 2. Cross-functional Reviews: Participate in cross-functional reviews, collecting data and metrics using tools like Six Sigma to identify areas for improvement. 3. Process Improvement Tools: Track processes, monitor system performance, and utilize tracking systems and other improvement tools to identify areas of improvement. 4. Corrective Actions: Implement corrective actions based on problem reports and change requests, ensuring that software products meet high-quality standards. 5. Customer & Supplier Interface: Serve as the point of contact between customers, suppliers, engineers, and other functions to ensure smooth operations and communication. 6. Documentation & Reporting: Document tasks and report progress on systems and tools such as CGT Windchill, CREO, and AutoCAD. Create assemblies and drawings in CREO, ensuring adherence to GD&T standards and product knowledge. Competencies & Skills: Engineering Software Application: Ability to support and certify engineering software to enable efficiency for engineering users. Customer Focus: Build and maintain strong customer relationships, delivering customer-centric solutions. Collaboration: Effectively work with cross-functional teams to achieve shared objectives. Problem-Solving: Take corrective actions based on problem reports and change requests to improve system quality. Communication Skills: Develop and deliver communications that are clear and tailored to different audiences. Interpersonal Savvy: Relate comfortably with diverse groups and build strong relationships both within and outside the organization. Trust & Integrity: Gain the confidence and trust of others through honesty and authenticity. Values Differences: Recognize and appreciate diverse perspectives within the organization. Qualifications: Education: High school diploma or equivalent required. A two-year associate s degree or relevant certification from an accredited institution in a STEM field is preferred. Experience: Intermediate-level work experience in engineering systems support or related roles, gained through education, training, or hands-on experience. Experience in managing engineering software, providing helpdesk support, and implementing systems changes is a plus. Licensing Requirements: May require licensing for compliance with export controls or sanctions regulations. Benefits: Competitive salary and benefits package. Opportunity for professional growth and career advancement. Supportive, collaborative work environment. Flexible working hours and work-life balance initiatives. This role provides a unique opportunity to combine technical expertise with managerial responsibilities in a dynamic engineering environment. Apply today to be part of a team focused on innovation and continuous improvement!

Responsibilities Keyword Research: Experience with tools like Word Tracker, Keyword Discovery, Google Adwords Keyword Tool Track and report competitor marketing activities as well as stats on a weekly basis. Be responsible for achieving leads and traffic targets across various online vehicles such as Google, Facebook, and Emailers Achieve ROI targets and drive ongoing improvement for the same through rigorous testing and optimization. Ongoing analytics for Landing page optimization and testing to improve conversion of online campaigns on Search, and Display Ongoing reporting on relevant metrics and status of action items. Strategize Execute and Manage Search Engine Optimization (SEO), Link Building and Internet Marketing campaigns for high-end clients. Quora topic updates. Research and strategize using Google Analytics. Reporting: Monitor and administer different analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals Social media postings with relevant content for the brand. Social Media Updates on Facebook, LinkedIn, Twitter, Instagram, YouTube, Slideshare. Help to socialize & promote marketing content in-line with the targeted audience (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers) Implement link building campaigns in coordination with client SEO goals Execution of content strategies via social media platforms in coordination with SEO goals. Willing to take ownership of projects and be accountable to the ultimate success of each project / campaign. Evaluate effectiveness of all online marketing programs, draw conclusions and develop recommendations based on results on a timely basis. Desired Candidate Profile Prefer candidates with 1 year SEO experience. Experience with various marketing tools including Word Tracker, Keyword Discovery, Google Adwords Keyword Tool etc. Knowledgeable about natural/organic search engine optimization tactics and how web metrics are tracked (http headers, redirect, tracking pixels, etc.) Is a strong strategist/tactician. Has current knowledge of latest industry trends with Google, Yahoo, MSN, etc. Hands-on experience with HTML and CSS. Good understanding of scripts and coding languages like Javascript, ASP, PHP, Cold Fusion, ASPX and JSP would be a plus. Web Analytical skills including ability to monitor traffic, understand click through and select relative data for analyzing future action. Highly Proficient in English Writing and Speaking Skills. Quantitative skills including the ability to monitor budgets, understand return on investment and select relative data for analyzing future action. Strong execution and implementation skills. Content writing and image writing ability are a big plus. Key Skills SEO, SEM, Social Media Campaigns, Keyword Research, Internet Marketing, Content Writing, Google Analytics, web development, PHP, creative writing, blogger, WordPress, On page Optimization, Off page, SMO, SMM Salary: INR 12,000 to 25,000 per month Employment Type: Full Time onsite work under 1 year contract Qualifications PG/Graduate/Undergraduate from any stream. Students from any stream(having completed 12th or Diploma). A great plus if you have Great experience of playing games on various platforms Excellent communication skills. ISTQB Certification Responsibilities of this position include but not limited to QA Testing of various games on platforms like PC, Mobile & AR/VR platforms. Identifying, reporting and tracking defects. Interacting with the developers to resolve the same. Communicating with developers. Reporting feedback and detailed comments on the games being tested. Working on other assignments as instructed by immediate superiors. Core Requirements Strong interest in Video Game Testing. Great experience of playing games on various platforms. Ability to quickly grasp new tools and technologies. Self-motivated with a strong desire to remain in sync with the latest game development standards. Excellent communication skills. Self motivated, fully committed, result oriented. Readiness to play and test games on AR/VR platforms. Owning a decent computer/laptop. Qualification : PG/Graduate/Undergraduate from any stream.

The Role As the Marketing Operations Director, you will be responsible for building and implementing our Marketing Operations Strategy globally to make our Marketing activities and programs more efficient and effective, and ultimately help Anchanto s revenue growth. We are looking for someone passionate about B2B marketing and marketing operations, who possesses a keen analytical mindset to drive our data and performance analysis, able to build processes, own our marketing project planning and be responsible for our technology stack. Key Responsibilities: Strategy: Conceptualize and implement the strategy of best-in-class Marketing Operations for a Multi-country SaaS organization. Marketing Project Planning: Ensuring that our global and local programs and activities are properly planned and structured to ensure their coherency, and the best quality and performance from all team members and external stakeholders involved. Process Management: Building optimized SOPs and implementing them globally to guarantee successful collaboration and efficient team work across the teams. Technology Management: Responsible for managing the technical aspects of our marketing tech stack and ensuring its interoperability. Data and Performance Analysis: Responsible for ensuring the production and quality of reports across the different marketing functions and the tracking of their KPIs to assess the effectiveness and performance of our marketing programs. Provide ad-hoc analyses and insights on all ongoing marketing activities. CRM Health and Segmentation: Improve and guarantee the uptake of Anchanto s CRM data s health and segmentation Communication and Nurturing: Support the overall prospect, customer, and user email communications and develop our nurture programs to improve the end-to-end funnel conversion. Budget Management: Track and reconcile spend, ensure optimal exploitation of the marketing budget globally. Essential Requirements: 4+ Years of proven experience in a leadership position in Marketing 6+ years experience overall. Experience working with multi-product Enterprise SaaS products and solutions with global exposure, Understands Strategic Marketing and Messaging Proven Marketing Operations and Demand Generation Experience In depth knowledge and technical expertise of marketing automation tools. Advance knowledge of Demand generation concepts, metrics, and activities. Ability to train other team members and manage projects. Perfect written, presentation, and oral communication skills. Advance analytics and data management capabilities. Personal Attributes: Outcome-focused project management skills. Ability to manage difficult situations with resilience. Well-organized individual with clear prioritization skills. Outcome driven with a go-getter attitude, an ambitious and positive professional able to think strategically.

Job Title: Senior QA Engineer Location: Pune Experience: 3-8 years Role Overview We are seeking an experienced Senior QA Engineer to take full ownership of the quality assurance process, ensuring the reliability, consistency, and high standards of our software products. You will work closely with development and testing teams, motivating and guiding team members, and driving QA excellence across the board. Key Responsibilities Monitor and manage all operations impacting product quality. Collaborate closely with development and testing teams to ensure quality goals are met. Lead, mentor, and motivate QA team members to foster growth and high performance. Validate processes and final outputs to assure product reliability and consistency. Report malfunctions and quality issues promptly to stakeholders for immediate resolution. Maintain detailed quality reports, statistical reviews, and related documentation. Take full responsibility for the entire QA process from planning through execution. Manage multiple tasks efficiently in a fast-paced environment. Skills & Qualifications Bachelor s or Master s degree in Computer Science, Information Technology, or related fields (BE, BTech, MTech, BCA, MCA, BSc IT, MSc IT). 3-8 years of proven experience in quality assurance. Strong experience in functional, system, and performance testing of enterprise/server-side software (beyond just UI/browser testing). Proficiency in both manual and automated testing. Hands-on experience with Selenium and programming languages such as Python or Java. Familiarity with Agile frameworks and regression testing is a plus. Working knowledge of Linux operating systems including software installation, troubleshooting, and debugging. Solid understanding of operating systems (Mac, Windows, Linux) and networking concepts. Excellent time management and multitasking abilities. Strong interpersonal and communication skills. Team player with the ability to work independently under minimal supervision. Good understanding of production workflows and software delivery processes. Join our team and help us deliver reliable, high-quality software products that make a difference! Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or related fields

Position: Technical Member (Verification & Validation) Designation: Assistant Manager Experience Required: 4 Years Location: Pune Role Overview: We are seeking a dedicated Technical Member to join our Verification & Validation (V&V) team for ongoing embedded projects. The candidate will play a key role in ensuring the quality and reliability of our products through thorough testing at various levels. Key Responsibilities: Develop and design detailed test cases and test vectors for embedded products. Execute tests ranging from unit-level verification to full functional testing at the vehicle level. Participate in test planning, test execution, and defect tracking. Coordinate and oversee field testing and track testing during later stages of product development. Collaborate closely with hardware, software, and system teams to ensure comprehensive validation. Qualifications: B.E./B.Tech in Electronics, Electrical, or Computer Science Engineering. 4+ years of experience in verification and validation of embedded systems. Familiarity with embedded testing methodologies and tools. CDAC certification or VLSI knowledge is an added advantage. Qualification : B.E./B.Tech in Electronics, Electrical, or Computer Science Engineering

Position: Senior Manager Commercial After Market Location: Pune Reporting To: Assistant General Manager Commercial Education: ICWA Experience: 6 8 years Industry Preference: Heavy Engineering / Automobile Job Purpose To drive profitability and process excellence across the After Market business vertical, including spare parts, services, AMC, FMC, and rental operations. The role involves strategic commercial analysis, business partnering, process improvement, and ensuring robust internal controls through SOPs and compliance practices. Key Responsibilities Commercial Analysis & Business Structuring Analyze and structure commercial contracts related to After Market services (spare parts, AMC, FMC, rental, etc.). Evaluate business proposals such as service contracts, machine sales, and used machine valuations considering profitability, condition, usability, and documentation accuracy. Review and monitor rental contracts for adherence and timely execution. Business Partnering & Strategy Partner with cross-functional teams (Service, Sales, Finance) to identify opportunities for revenue enhancement and cost optimization. Support sustainable growth through data-backed decision-making and risk analysis. Internal Controls & SOP Development Design, implement, and strengthen internal control mechanisms to ensure process compliance and accountability. Prepare and update Standard Operating Procedures (SOPs) in alignment with organizational best practices. Process Improvement & Automation Identify repetitive or manual processes and propose automation solutions to improve efficiency. Introduce process orientation and scalable systems for commercial tasks. MIS & Reporting Develop and maintain custom MIS reports to meet evolving business needs. Provide analytical insights to management for strategic decision-making. Analyze workshop productivity and efficiency metrics monthly to drive performance improvements. Documentation & Audit Trail Ensure all commercial calculations, contract decisions, and business proposals are documented thoroughly and systematically for audit readiness and traceability. Required Skills & Competencies Strong analytical and problem-solving abilities. Excellent verbal and written communication. Proficient in commercial documentation and financial evaluation. Effective interpersonal skills with the ability to influence stakeholders. Strong presentation and reporting skills. Collaborative, assertive, and process-driven. Proficient in planning, organizing, and multitasking. Qualification : ICWA