Microsoft 365 Jobs in Bengaluru

194 Jobs Found

DO

Erp Engineer

Dozee

3-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

ERP Engineer Location: Bengaluru Department: Hardware Employment Type: Full-Time About Dozee Dozee Health AI is a pioneer in AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS), driving transformation in healthcare at scale. Headquartered in Bengaluru, Dozee has quickly emerged as India s #1 RPM company. Trusted by leading healthcare providers across India, the USA, and Africa, Dozee s innovative solutions enhance patient safety, improve outcomes, and reduce costs. We aim to Save a Million Lives with Health AI. Role Overview We are looking for an ERP Engineer to manage and optimize Microsoft Dynamics ERP modules, ensuring seamless performance and data integrity across our systems. You will work alongside technical and business teams to implement customizations and integrations that enhance our operational efficiency and scalability. Key Responsibilities ERP Management & Customization Manage and maintain Microsoft Dynamics ERP modules to ensure system stability and optimal performance. Develop and deploy customizations, workflows, and process automations that align with business needs. Integrate ERP with internal systems (CRM, HRMS, Finance) and third-party applications using APIs and data connectors. Collaboration & Implementation Collaborate with cross-functional teams to analyze business requirements and design ERP solutions. Conduct testing, document new features, and support system enhancements. Provide troubleshooting and technical support to ensure minimal system downtime. Training & Optimization Lead end-user training and create user manuals for smooth ERP adoption. Monitor system performance, suggest improvements, and optimize ERP configurations. Work with stakeholders to enhance ERP processes in finance, procurement, inventory, and production. Requirements Experience & Qualifications 3 5 years of hands-on experience with ERP management, customization, and integration. Specific experience with Microsoft Dynamics 365 Business Central / Dynamics NAV is preferred. Bachelor s or Master s degree in a relevant field. Skills Strong understanding of ERP architecture, data structures, and business workflows. Experience with integration tools and middleware such as Azure Integration Services or Power Automate. Familiarity with project management tools like JIRA, Confluence, or Asana. Personal Attributes Strong analytical and problem-solving abilities with high attention to detail. Excellent communication skills and the ability to collaborate with multiple stakeholders. Why Join Dozee Be part of a mission-driven company transforming healthcare with AI. Work with top healthcare providers and cutting-edge technology. Opportunity to drive impactful change in a high-growth, fast-paced environment. Qualification : Bachelors or Masters degree in a relevant field

Erp Engineer Erp engineer Full-Time ERP Implementation
IN

Technical Support Associate

Intouchcx

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Technical Support Associate Location: Bengaluru, India Company: IntouchCX Experience: Minimum 6 months (with international customers) Job Type: Full-time About IntouchCX IntouchCX delivers premium customer experiences for major global brands across voice, chat, email, and social platforms. They are known for their tech-forward support and commitment to quality-driven service. Role Overview As a Technical Support Associate, you will: Provide multi-level support for hardware, software, OS, and network issues. Troubleshoot problems using remote access, email, and phone. Deliver technical advice, resolve issues, and ensure customer satisfaction. Represent the brand with strong communication and technical expertise. Key Responsibilities Diagnose and resolve software application and hardware issues Handle installation and maintenance of operating systems and computer applications Troubleshoot network/VPN/intranet/internet connectivity problems Provide guidance and recommendations based on customers technical issues Set up and support laptops, desktops, notebooks, and related hardware Maintain high standards of technical documentation and resolution tracking Qualifications & Skills Experience: At least 6 months of technical support (international BPO/tech support preferred) Language: Fluent spoken English Skills: Excellent problem-solving and analytical thinking Strong interpersonal and customer handling skills Good knowledge of consumer electronics, IT products, OS, and networks High emotional intelligence and ability to remain calm under pressure Passion for technology and self-learning Benefits Competitive salary with performance-based incentives Medical insurance Free food and transport (for on-site shifts) Growth opportunities through training and development Strong employee recognition and engagement programs

Technical Support Technical support Support Technical Associate
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Technology Management

Cynlr - Cybernetics H.i.v.e

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Technology Management Location: Bengaluru Role Overview This role is focused on designing and building efficient IT processes and practices that empower all members of the organization to maximize productivity and achieve their goals. The emphasis is on pragmatic, user-friendly solutions that leverage IT infrastructure in a secure, sustainable, and seamless manner. Process implementation is driven by utility and convenience, not bureaucracy. Requirements in Practice Expertise in Microsoft Ecosystem: Deep knowledge of Microsoft Operating Systems and related product offerings. Designing and managing continuous workflows and connected experiences using Microsoft Apps, including Office 365 administration, Teams, OneDrive, and PC applications across organizational teams. Cloud & Collaboration Platform Management: Skilled in Azure and SharePoint policy design and governance for app and file sharing across users and organizations, to ensure streamlined, secure access to information. Hardware & Infrastructure: Comprehensive understanding of computer hardware components and peripherals. Ability to research and recommend optimal hardware configurations (laptops, PCs, workstations, servers, printers, conferencing systems, networks, etc.). Expertise in assessing product/service suitability based on support, cost, maintenance, upgradeability, and ecosystem richness. Vendor & Ecosystem Management: Proven ability to identify, negotiate, and maintain relationships with vendors across hardware, software, and services. A well-established vendor network is a strong advantage. Hands-On Setup & Troubleshooting: Proficient in hardware assembly, networking setup, and local server installations. Strong troubleshooting skills across hardware, connectivity, OS, and applications. IT Infrastructure & Security: Experience setting up Azure DevOps infrastructure and managing Active Directory user accounts and policies. Solid skills in network administration, asset management, network security (including Intune). Expertise in enabling remote workflows and remote desktop connectivity, including managing inter-office infrastructure across global locations (US, Europe). Must Have Understanding Of Computer hardware and workstation architectures. Office productivity tools and workflow automation. Network database, security device configuration, and user account policy management.

Technology Management Technology Management Full-Time Technology strategy
TH

IT Manager

Thoughtfocus

12+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: IT Manager Location: Bangalore, India Experience: 12-15 Years Employment Type: Full-Time Role Overview: We are seeking a seasoned IT Manager with strong technical expertise and proven experience in managing IT infrastructure projects. The ideal candidate will lead data center migrations, cloud initiatives, networking, and enterprise infrastructure, ensuring robust, secure, and scalable IT operations. Key Responsibilities: Manage end-to-end IT infrastructure projects including data center migrations, cloud deployments (AWS, Azure, GCP), and networking upgrades. Oversee enterprise infrastructure ensuring high availability, security, and disaster recovery readiness. Lead cross-functional teams while coordinating multiple projects in fast-paced environments. Manage project budgets and implement cost control measures for large-scale infrastructure programs. Implement and adhere to best practices guided by ITIL, PMI, or PRINCE2 frameworks. Collaborate with cybersecurity teams to enforce security policies and controls. Utilize project management tools such as Jira, MS Project, and ServiceNow for effective tracking and reporting. Provide leadership and mentorship to technical teams, driving continuous improvement and operational excellence. Required Skills & Qualifications: 12-15 years of experience in IT infrastructure project management. Strong technical background in cloud platforms (AWS, Azure, GCP), data centers, networking, and enterprise systems. Solid knowledge of ITIL, PMI, or PRINCE2 frameworks. Proven experience in budget management and cost optimization. Deep understanding of cybersecurity principles, disaster recovery, and infrastructure resilience. Excellent communication, leadership, and stakeholder management skills. Hands-on experience with project tracking and service management tools like Jira, MS Project, ServiceNow, or equivalents. Preferred Qualifications: Certifications: PMP, ITIL, PRINCE2, AWS/Azure Cloud certifications (highly desirable). Experience with DevOps practices, automation, and Infrastructure as Code (IaC). Knowledge of hybrid cloud strategies and emerging infrastructure technologies.

IT Manager It manager Manager it Full-Time
PL

Associate IT Engineer

Playsimple

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Associate IT Engineer Location: Bangalore North, Karnataka, India Job Type: Full-Time Experience Required: 2 3 Years Industry: Entertainment / Mobile Gaming About Us: We are one of India s most dynamic and fast-growing mobile gaming companies. Since our founding in 2014, we ve been building chart-topping games for a global audience in partnership with Modern Times Group (MTG). Our mission is to create simple, impactful casual gaming experiences at massive scale. Our portfolio includes globally popular titles such as Daily Themed Crossword, WordTrip, WordJam, WordWars, WordTrek, TileMatch, and Jigsaw. Position Summary: We re looking for a motivated Associate IT Engineer to support our growing technology infrastructure. In this role, you ll take ownership of IT operations, endpoint and access management, IT security, cloud platform administration, and day-to-day support tasks ensuring our teams have seamless and secure access to the tools they need. Key Responsibilities: System & Endpoint Management Manage MDM solutions (e.g., Intune, Jamf, JumpCloud, ManageEngine). Automate device provisioning and security configuration processes. Oversee IT asset lifecycle (endpoints, peripherals, and licenses). Identity & Access Management Manage IAM for SaaS tools (e.g., GitHub, Slack, AWS/GCP, Zoom, Apple Store Connect, Google Play). Implement and maintain SSO/SAML integrations for internal tools and dashboards. Security & Compliance Monitor and enhance endpoint and network security (e.g., antivirus, encryption, OS patching). Implement cybersecurity best practices and incident response playbooks. Liaise with internal/external auditors and lead audit compliance processes. IT Support & Operations Provide L1/L2 support for internal IT issues. Monitor infrastructure health and performance via appropriate tools. Maintain technical documentation on Confluence. Support software license deployment and version upgrades with cost optimization. Skills & Requirements: 2 3 years of hands-on IT experience in a similar role. Strong working knowledge of MDM platforms and endpoint security tools. Familiarity with access control and SSO tools. Proficient in managing SaaS environments and troubleshooting desktop hardware/software. Strong grasp of networking fundamentals and cybersecurity principles. Excellent problem-solving skills and stakeholder communication. Experience with infrastructure monitoring tools is a plus. Exposure to cloud platforms (AWS/GCP) preferred. What We Offer: A high-energy, collaborative work culture. Opportunity to work in a fast-scaling, tech-first gaming company. Access to the latest technologies and tools in IT & infrastructure. A chance to shape secure systems used by a globally recognized mobile gaming company.

Associate IT It associate Engineer Associate Engineer
PL

Junior Accountant

Playsimple

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Junior Accountant Location: Bangalore North, Karnataka, India Job Type: Full-Time Experience Required: 2 4 Years Industry: Entertainment / Mobile Gaming About Us We are one of India s most exciting and fast-growing mobile gaming companies. Since our founding in 2014, we have been shaping the global mobile gaming landscape in partnership with Modern Times Group (MTG). Our mission is to craft simple yet impactful casual games at massive scale. Our portfolio includes global hits such as Daily Themed Crossword, WordTrip, WordJam, WordWars, WordTrek, TileMatch, and Jigsaw. Position Summary We are seeking a Junior Accountant to support our finance team in executing day-to-day accounting operations and ensuring timely compliance with financial and regulatory standards. You will play a vital role in maintaining accurate financial records, facilitating monthly closures, and supporting internal controls. Key Responsibilities Perform daily accounting operations including general ledger maintenance, cash receipts, accounts payable/receivable, and revenue/expenditure analysis using Tally and Dynamics 365 Business Central. Track and account for fixed assets and ensure proper depreciation. Process monthly payouts accurately and on schedule. Record prepaid expenses and manage periodic adjustments. Ensure timely and accurate compliance with GST, TDS, and other applicable tax filings. Assist with monthly, quarterly, and year-end closings and financial reports. Support MIS reporting, including P&L statements, balance sheets, and related financial summaries. Coordinate with auditors and regulatory bodies as required. Requirements 2 4 years of proven work experience in accounting or finance. Proficiency in Tally ERP (latest version) and Dynamics 365 Business Central, especially in handling TDS and GST. Strong command of MS Office, especially Excel. Thorough knowledge of accounting principles, taxation (GST, TDS), and regulatory standards. Experience in Income Tax and GST filings and working with statutory reports. Ability to prepare monthly financial statements and MIS reports independently. High attention to detail, accuracy, and time management. Good communication and collaboration skills. Bachelor s degree in Finance, Accounting, or a related field. Work at one of India's top-performing mobile gaming companies. Join a talented team in a fast-paced, innovative environment. Gain exposure to world-class business operations and finance practices. Competitive benefits and growth opportunities. Qualification : Bachelors degree in Finance, Accounting, or a related field.

Junior Accountant Junior Accountant Full-Time Accounting
RU

Customer Experience Manager Ii

Rubrik

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Customer Experience Manager II (EST Shift Bangalore, India) Location: Bangalore, India Work Shift: EST (5:30 PM IST 2:30 AM IST) Job Type: Full-Time | Customer Support | Cloud Technology Job Overview We are looking for a highly motivated and experienced Customer Experience Manager II to join our dynamic Customer Support team. In this role, you will be responsible for managing strategic enterprise accounts, ensuring superior customer satisfaction, and driving proactive customer success strategies. You will serve as the primary point of contact (POC) for customer escalations, technical issues, and account health, while ensuring Rubrik delivers a world-class customer experience in the cloud data management space. Key Responsibilities Build strong relationships with key customer stakeholders and deliver a seamless support experience. Act as the escalation owner and trusted advisor for complex technical and service-related issues. Train customers on how to engage with Rubrik s support portal, submit tickets, and track issues effectively. Utilize Salesforce CRM to monitor account health and detect patterns that may lead to service disruptions. Proactively identify risks and initiate actions to drive customer retention and account stability. Collaborate with cross-functional teams including Engineering, Technical Support, and Sales Engineering. Create and deliver Root Cause Analysis (RCA) documentation and customer-facing status updates. Work closely with internal teams to ensure timely issue resolution and a proactive support approach. Lead project management activities during critical incidents and escalations. Deliver weekly performance and progress reports to internal stakeholders and customer teams. Qualifications and Skills Minimum 8 years of experience in customer experience management, technical support leadership, or enterprise account management roles. Proficiency with CRM platforms, especially Salesforce. Strong communication skills with the ability to deliver clear written documentation and customer updates. Hands-on technical knowledge in: Networking protocols Data storage systems Backup and disaster recovery solutions Cloud platforms (e.g., AWS S3, Microsoft Azure) Hypervisors (VMware, Hyper-V) Experience managing virtual cross-functional teams in a high-pressure environment. Proven ability to handle customer escalations and implement preventive measures. Familiarity with storage vendor ecosystems and best practices in enterprise IT environments. Bachelor s degree in Computer Science, IT, Business, or related field (Advanced degree is a plus). Willingness to travel for client engagements and team collaboration as needed. Preferred Competencies Background in cloud computing, SaaS support, or data protection technologies. Certifications in project management or cloud platforms (e.g., AWS, Azure). Ability to lead with a customer-first mindset and ensure customer loyalty through proactive engagement. Join Rubrik and be part of a company at the forefront of cloud data security, backup solutions, and customer-centric innovation. You ll work with leading technologies, support high-value enterprise clients, and help shape the future of data management in the cloud.

Customer Experience Customer Experience Manager Customer manager
RU

Customer Success Engineer Ii

Rubrik

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Customer Success Engineer II Technical Support | Cloud & SaaS Location: Bangalore, India Job Type: Full-Time | Customer Success | Cloud Technology | Technical Support About Rubrik s Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is committed to delivering an outstanding post-purchase experience. Our team of seasoned experts ensures smooth deployment, adoption, and continued usage of Rubrik s cloud data management and Zero Trust Data Security solutions. We handle complex technical support cases, guide customers through SaaS product adoption, and provide strategic consultation across a wide range of cloud platforms, data security tools, and enterprise IT ecosystems. Our engineers work closely with cross-functional teams, acting as trusted advisors and primary technical contacts, to maintain high standards of data protection, incident resolution, and customer success. About the Role We are looking for a highly skilled Customer Success Engineer II to join our fast-paced support team. In this role, you will provide enterprise-level technical support for Rubrik s data security solutions via phone, web, chat, and email. You will troubleshoot complex technical issues, support diverse cloud deployments, and deliver excellent service across hybrid infrastructure environments. Key Responsibilities Handle technical support tickets ranging from basic queries to advanced troubleshooting across cloud platforms and virtualized environments. Independently diagnose and resolve customer issues involving snapshots, replication, backup and recovery, data management, and infrastructure. Utilize cloud infrastructure knowledge to provide guidance and recommend best practices (AWS, Azure, GCP). Collaborate with internal teams such as Engineering and Escalations to resolve critical incidents. Deliver high-quality customer communication, ensuring transparency and issue resolution from start to finish. Author and contribute to technical documentation, including knowledge base articles, FAQs, and deployment guides. Continuously improve case resolution processes and provide insights into recurring issues. Analyze and report root causes; work with developers to file bugs and enhance product reliability. Share feedback and insights with product teams to drive platform improvements and enhance customer satisfaction. Support automation, DevOps, and microservices architecture as part of troubleshooting modern enterprise stacks. Required Skills & Experience 3+ years in a technical support, DevOps, or cloud infrastructure role supporting enterprise environments. Strong knowledge of VMware, Linux, Kubernetes, and cloud platforms like AWS, Azure, and Google Cloud Platform (GCP). Hands-on experience with Office 365 APIs, Microsoft SQL databases, scripting languages such as Python or Perl, and automation tools. Deep understanding of SaaS systems, cloud deployment models, and data protection principles. Demonstrated problem-solving skills with a passion for learning and adapting to new technologies. Ability to write clear technical documentation and communicate complex concepts to diverse audiences. Bachelor's degree in Computer Science, Information Technology, or related technical field. Preferred Qualifications Experience in supporting data backup and recovery, storage solutions, or cybersecurity tools. Exposure to Zero Trust Security models, data compliance standards, or incident management workflows. Strong collaboration skills with internal development, QA, and customer success teams. Previous experience contributing to internal knowledge systems or customer-facing documentation. At Rubrik, we are redefining data security and resilience. Our award-winning platform, Rubrik Security Cloud, powered by machine learning, protects enterprise, cloud, and SaaS environments from ransomware, cyber threats, and downtime. You ll work with passionate professionals who are dedicated to helping businesses secure their critical data and recover quickly in times of crisis.

Customer Customer Success Engineer Customer Engineer Customer success engineer
RU

Platform Solution Architect

Rubrik

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Platform Solution Architect Job Overview As a Platform Solutions Architect, you will serve as a pre-sales specialist, supporting the broader sales organization with deep technical knowledge across database and cloud workloads. This means working with customers and prospects to educate them on how Rubrik protects and manages data. Additionally, the Solution Architect will have an active role in providing real-world feedback to product teams to enhance the product, testing new features before they are released, and championing new features within the sales team. The Solutions Architect provides both immediate and long-term impact with their technical knowledge and position of influence with prospects and customers. Key Responsibilities Serve as a subject matter expert on Rubrik s data protection and data security solutions, focused on database and cloud workloads. Act as a trusted advisor on assigned opportunities, aligning Rubrik s technology and roadmap with customer business objectives. Lead impactful product demonstrations, technical workshops, and solution presentations tailored for technical and executive-level audiences. Contribute to high-quality proposals, white papers, and responses to RFPs/RFIs. Collaborate with presales teams to design, execute, and troubleshoot proof-of-concepts (POCs), ensuring successful outcomes. Proactively identify technical challenges and architect creative solutions to overcome sales barriers. Translate complex customer requirements into clear, actionable technical strategies. Stay abreast of industry trends in data protection, security, database and cloud technologies, effectively positioning Rubrik s solutions. Evangelize Rubrik s offerings and clearly communicate strategic direction and product roadmap aligned with customer needs. Work closely with Product Management and Engineering to influence feature development based on customer feedback and market demands. Provide competitive intelligence and actionable insights from customer engagements to internal stakeholders. Qualifications 8+ years of successful experience in customer-facing technical sales or consulting roles focused on enterprise database technologies and cloud. Bachelor s Degree in Computer Science, Engineering, or equivalent experience. Deep technical expertise in two or more areas across database and cloud: Database focus: Primary: Oracle (Oracle Cloud, Data Guard, Golden Gate, Exadata, ExaCC) Secondary: MongoDB, Apache Cassandra, SQL Server, IBM DB2, Informix, PostgreSQL Multi-Cloud focus (Azure or AWS or GCP): Primary: AWS EC2, Azure VM, GCP Compute Engine, AWS S3, Azure Blob Secondary: Azure SQL and AWS RDS Proficiency in scripting languages such as Python, PowerShell, Go, or JavaScript. Excellent problem-solving capabilities, able to troubleshoot complex technical issues and deliver scalable solutions. Experience conducting benchmarks and performance testing on enterprise systems (preferred). Demonstrated sales acumen, capable of articulating technical value to C-level executives and technical audiences including database administrators. Strong cross-functional collaboration skills with sales, engineering, and product management. Exceptional communication skills, including compelling presentations and clear, concise writing. Proven experience with data center hardware/software, cloud platforms, data security solutions, IaaS, PaaS, or hypervisor software. Self-motivated and results-driven, comfortable working remotely with a high degree of autonomy. Willingness to travel approximately 20%-50% of the time. #LF-SF1 Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With Zero Trust Data Security , we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked. Qualification : Bachelors degree or equivalent practical experience.

Platform Solution Architect Platform Architect Solution Architect
BL

Analyst, Market Data Services (NE)

Blackrock

1+ Year | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Analyst, Market Data Services (NE) Location: Bengaluru, Karnataka Team: Data Management Company: BlackRock Role Overview As a Data Management Analyst at BlackRock, you will focus on processing and assuring the quality of alternative assets data. Your work will support clients by maintaining accurate, comprehensive data on firms, funds, and transactions in the alternative asset industry. You ll collaborate globally to research, curate, and enhance data offerings that power investment decisions. Key Responsibilities Acquire, update, and maintain alternative asset data using internal tools. Conduct in-depth web research on firms, funds, and transaction activities. Update databases with key financial data, statistics, and analysis. Work on data quality projects, process improvements, and workflow optimization. Develop subject matter expertise to enhance client data products. Collaborate with stakeholders across business units to evolve data offerings. Experience & Skills Required Bachelor s degree in Finance, Accounting, Business, or Engineering. At least 6 months relevant experience, with a keen interest in finance and markets. Fluent in English with excellent written and verbal communication skills. Proficient in Microsoft Excel, SharePoint, Office 365. Familiarity with automation and data tools like Power Automate, VBA, Python, or SQL. Knowledge of data visualization tools such as PowerBI, Qlik, or Tableau. Some exposure to project and stakeholder management. Work Model & Benefits Hybrid work model: 4 days in office, 1 day remote (with some flexibility). Strong retirement plans, tuition reimbursement, healthcare, and family support. Flexible Time Off (FTO) to support work-life balance. About BlackRock BlackRock s mission is to help people achieve financial well-being globally. By investing in its employees, BlackRock fosters a supportive and innovative culture to enable growth, inclusion, and impact. Qualification : Bachelors degree in Finance, Accounting, Business, or Engineering

Analyst Market Market analyst Data Data analyst
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Data Management Analyst

Blackrock

1+ Year | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Data Management Analyst Location: Bengaluru, Karnataka Team: Data Management About this Role This position is part of BlackRock s initiative to revolutionize private markets data and technology, complementing the Aladdin platform to deliver comprehensive investment solutions globally. The Data Management team is dedicated to ensuring that coverage of the alternative assets industry remains accurate, up to date, and comprehensive. As a Data Management Analyst, you will focus on processing and assuring the quality of public data. Reporting to the Data Lead, you will collaborate with a distributed team of specialists to research, analyze, and curate public data delivered to our clients. What You ll Do Acquire, update, and maintain high-quality alternative assets data using internal tools and software. Conduct thorough web-based research on firms, funds, and transaction activities in the alternative asset space. Update databases with key financial information, statistics, and analyses relied upon by clients. Participate in complex data projects involving data quality, process re-engineering, and workflow optimization. Develop domain expertise to enhance the quality and scope of data offerings. Collaborate with stakeholders across various business units to improve data product offerings. What You Bring Bachelor s degree or equivalent experience in Finance or a related field. Approximately 6 months of relevant experience. Strong interest in finance and knowledge of financial markets. Proficiency in English with excellent writing and interpersonal skills. Experience with Microsoft tools such as Excel, SharePoint, and Office 365. Benefits We offer a wide range of benefits designed to keep you energized, engaged, and supported, including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off (FTO) so you can relax and recharge. Hybrid Work Model Our hybrid work model fosters collaboration and mentorship, supporting employee growth and flexibility. Employees typically work at least 4 days per week in the office with the option to work from home 1 day per week, ensuring a balance between teamwork and individual productivity. About BlackRock At BlackRock, our mission is to help more people achieve financial well-being. Our clients, and those they serve, rely on investments that support retirement, education, home ownership, and business ventures. These investments also strengthen the global economy by supporting businesses, financing infrastructure, and enabling innovation. We invest deeply in our employees, creating a welcoming and supportive environment with opportunities for development, networks, and benefits to help you thrive. Qualification : Bachelors degree or equivalent experience in Finance or a related field.

Data Management Data Management Analyst Data analyst
MI

Digital - Technology Specialist - Azure & Ai

Microsoft

7+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Digital - Technology Specialist - Azure & AI Location: Bangalore, Karnataka, India Employment Type: Full-Time About the Role At Microsoft, the Small Medium Enterprises and Channel (SME&C) team is at the forefront of driving AI-powered global sales. We are empowering businesses of all sizes through the transformative power of Microsoft technologies. In this dynamic role, you will engage directly with customers and partners, leveraging your expertise in Azure and AI technologies to scale solutions and drive business outcomes. SME&C is more than a sales organization it s a vibrant, innovative community. By joining us, you ll be part of a high-growth, customer-obsessed team dedicated to redefining how businesses adopt technology for growth and innovation. Key Responsibilities Scale Customer Engagements: Work with customer technical decision-makers to anticipate needs, gather data, and drive technical discussions that lead to successful outcomes for Azure & AI technologies. Engage Through Partners: Collaborate with partners and internal resources to facilitate technical engagements and overcome blockers. Build Strategy: Contribute to strategy development by sharing competitive insights and feedback from customer sessions, shaping how Microsoft solutions can drive customer success. Solution Design and Proof: Demonstrate and apply Microsoft solutions to customer challenges through architectural design sessions (ADS), proof of concept (POC), and solution demonstrations. Technical Leadership: Build your domain knowledge, conduct training, and act as a mentor within the community to grow technical expertise and enhance customer engagements. Qualifications Required/Minimum Qualifications: 3+ years of technical pre-sales or technical consulting experience, OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field with 4+ years of technical experience. Relevant certifications in Microsoft or competitive platforms, such as Microsoft Office 365, Power BI, Azure, or Cloud Platform Technologies. Additional or Preferred Qualifications: 7+ years of experience in technical pre-sales, technical consulting, or related fields. 4+ years of hands-on experience with cloud, hybrid, or on-premises infrastructure, architecture designs, migrations, and industry standards. Expertise in Azure and AI technologies with a strong ability to craft and deliver customized solutions to customers. Join us in a collaborative, fast-paced, and digital-first environment where your contributions will have a direct impact on the success of businesses globally. At Microsoft, we foster a culture of inclusion, continuous learning, and innovation. Employee Benefits Industry-leading healthcare coverage Generous paid time off and family leave policies Access to learning and development resources Employee discounts and savings programs Maternity and paternity leave Global networking and community engagement opportunities Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability status, or any other characteristic protected by law. Qualification : Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field with 4+ years of technical experience.

Digital Technology Digital Technology Specialist Technology Specialist
IB

Application Developer - Microsoft Power Platform

International Business Machines Corporation

3-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Software Developer Location: Bengaluru, India Company: IBM Consulting Introduction A career in IBM Consulting is built on long-term relationships and close collaboration with clients across the globe. As a part of our team, you will work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative companies in the world. Your ability to accelerate impact and drive meaningful change for clients is enabled by our strategic partner ecosystem and robust technology platforms across the IBM portfolio. In this role, you ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we offer deep technical expertise to public and private sector clients worldwide. Our centers provide locally based skills and technical expertise, driving innovation and adoption of cutting-edge technology. Role and Responsibilities As a Software Developer, you will be a key part of the software development lifecycle, participating in design, code implementation, testing, and ongoing support. Your efforts will contribute to creating solutions that accelerate your clients' hybrid cloud and AI journeys. Your primary responsibilities include: Proficient Software Development with Microsoft Technologies: Demonstrate your expertise in Microsoft technologies, delivering high-quality code and ensuring efficient application performance. Collaborative Problem-Solving and Stakeholder Engagement: Work closely with stakeholders to understand product requirements, proactively addressing challenges with innovative software solutions. Agile Learning and Technology Integration: Stay updated with the latest Microsoft technologies, continuously learning and integrating new knowledge to improve development processes and product features. Required Education Bachelor s Degree in Computer Science or a related field. Preferred Education Master s Degree in Computer Science or a related field (preferred but not required). Required Technical and Professional Expertise Microsoft Power Platform Expertise: Drive Power Platform implementations through all project phases, including discovery, definition, build, testing, and deployment. Experience with Microsoft Power Platform: 3 to 4 years of experience designing Power Platform implementations using best practices and governance standards. Hands-on Experience with Power Platform Suite: Expertise in using the Microsoft Power Platform suite (Power Apps, Power BI, Power Pages, Power Automate, Virtual Agents, AI Builder in Power Apps), and extending/customizing Microsoft apps and services like Teams, Dynamics 365, Excel, and Word. Custom Business Apps Development: Experience designing and developing custom business apps such as Canvas Apps, SharePoint Form Apps, Model Driven Apps, and Power Pages. Microsoft Dataverse Expertise: Hands-on experience working with Microsoft Dataverse to manage and store data for apps built on the Power Platform. Preferred Technical and Professional Experience Advanced Microsoft Power Platform Suite Experience: Extensive experience with the full Microsoft Power Platform suite (Power Apps, Power BI, Power Automate, Virtual Agents, AI Builder) to design, develop, and deploy solutions. Custom App Development Expertise: Additional experience in designing and developing custom apps for business processes, extending Microsoft services and integrating new business functionalities. Data Integration and Management: Proficient in utilizing Microsoft Dataverse for data management and integration within business applications. About IBM Consulting IBM Consulting is a global leader in business and technology transformation, offering innovative services across strategy, experience, technology, and operations. With deep industry expertise, we partner with the most valuable companies in the world to help them evolve and drive growth. At IBM Consulting, we believe in the responsible use of technology to help people, partners, and the planet. Qualification : Masters Degree in Computer Science or a related field (preferred but not required).

Application Developer Application Developer Microsoft Microsoft developer
AT

System Administrator

Aezion Technologies Pvt Ltd

4+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Role: System Administrator Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Preferably Immediate Joiners Employment Type: Full-Time About Aezion: Aezion is a forward-thinking technology solutions provider, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. As a trusted digital engineering partner in the USA, we are committed to exceeding client expectations by delivering results that transform clients into long-term partners. Our promise: We get it right or make it right. At Aezion, we believe that work is more than just a job it s a ministry that reflects our values. We are dedicated to delivering excellence throughout the entire project lifecycle, from design and development to hosting, maintenance, and support. Our Culture: Aezion is a mission-driven company with a purpose rooted in service: Love others like Christ. Guided by our core values Love, Dependability, Humility, Diversity, Speed, and Innovation we aim to provide exceptional service. Our 200+ dedicated employees work together to turn our customers into lifelong partners, fueling their success through a commitment to excellence. Role Overview: As a System Administrator at Aezion, you will be pivotal in designing, implementing, and maintaining our IT infrastructure. You will ensure the reliability, scalability, and security of systems, while also optimizing performance and minimizing downtime. This role requires you to collaborate with cross-functional teams to develop infrastructure solutions that align with the business s strategic goals. Key Responsibilities: Provide day-to-day technical support for desktops, laptops, and servers, ensuring minimal downtime for end-users. Troubleshoot and resolve hardware, software, and network-related issues across the organization. Install, configure, and maintain both Windows and Linux operating systems. Manage user accounts, permissions, and security settings within Active Directory and other identity management systems. Deploy, configure, and maintain enterprise applications, antivirus solutions, and other security tools. Support and troubleshoot peripheral devices such as printers, scanners, and mobile devices. Assist with network connectivity issues, including Wi-Fi, LAN, and VPN configurations. Perform regular system updates, patch management, and ensure compliance with security protocols. Document technical procedures, troubleshooting solutions, and best practices for internal use and knowledge sharing. Provide training and support to users regarding IT policies, security, and best practices. Required Skills and Experience: Proven experience with Windows & Linux desktop and server environments. Strong troubleshooting skills for hardware, software, and network issues. Familiarity with Active Directory, Group Policy, and user management processes. Knowledge of IT security best practices, including antivirus solutions and endpoint protection. Expertise in software installation, driver configurations, and system updates. Experience with remote desktop support tools. Basic understanding of networking concepts such as IP addressing, DNS, DHCP, and VPN. Proficiency in supporting Office 365, email clients, and enterprise-level applications. Excellent customer service and communication skills for providing end-user support. IT certifications such as CompTIA A+, Microsoft Certified (MCP, MCSA), or ITIL are highly desirable.

System Administrator System administrator Full-Type Full-Time
AI

Global FP&A and Sustainability Analyst

Abb India

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Global FP&A and Sustainability Analyst Location: Bangalore (with hybrid work model) Reporting to: Financial Planning & Analysis Manager (solid line) and Global FP&A team (dotted line) Work Model: Hybrid / Onsite (#LI-Hybrid, #LI-Onsite) About ABB At ABB, we are committed to addressing global challenges through innovation, collaboration, and sustainability. Our core values Care, Courage, Curiosity, and Collaboration along with our focus on diversity, inclusion, and equal opportunities, drive us to empower our employees and create impactful solutions for a better future. Role Overview We are looking for a proactive and analytical FP&A and Sustainability Analyst to join our Center of Excellence (CoE) team in India. In this role, you will act as a critical link between Finance and Sustainability functions, supporting the Global Business Area of Motion. You will be responsible for evaluating financial and sustainability KPIs, building and maintaining analytics dashboards, and acting as a business partner to Global Divisions and other functions. This is an exciting opportunity for a finance professional with a sustainability mindset to contribute directly to global initiatives, driving meaningful insights and improvements across the Motion business. Key Responsibilities Conduct financial analysis and validate data accuracy to support the financial reporting, planning, budgeting, and forecasting processes. Support business analytics processes by developing Power BI dashboards and other data visualization tools for internal stakeholders. Assist in ESG reporting for the Motion business area prepare reporting templates, aggregate data, and conduct data analysis to track sustainability performance. Collaborate closely with finance and sustainability teams across divisions, regions, and countries to drive alignment and ensure data accuracy. Actively participate in global initiatives and Finance/Sustainability projects, contributing insights and solutions from a local and global perspective. Provide additional finance and sustainability support during peak reporting periods, year-end, and special projects as needed. Qualifications & Experience Education: Chartered Finance Qualification (CMA, CA, ACCA, or MBA in Finance). Full-time Finance Graduate background. Experience: Minimum 2+ years of professional experience in FP&A, finance analytics, or sustainability reporting. Strong interest in Sustainability and ESG reporting (additional certification or education in Sustainability topics would be advantageous). Technical Skills: Proficiency in Microsoft Office 365, especially Excel. Hands-on experience with Power BI (dashboard creation, data modeling, visualization). Understanding of end-to-end processes, systems, and data flows in Abacus Analyzer and ATLAS is preferred. Interpersonal Skills: Excellent communication and collaboration abilities. Strong team player with the ability to work independently towards defined goals. Exceptional attention to detail and strong organizational and multitasking capabilities. About ABB Finance ABB Finance is a trusted business partner, delivering forward-looking insights and sustainable long-term results, all while maintaining the highest standards of integrity and transparency. Our global Finance team plays a crucial role in enabling innovation and supporting ABB s transformation toward a more sustainable and efficient future. Work at the intersection of Finance, Sustainability, and Data Analytics. Be part of a global team driving sustainable transformation in a leading technology company. Collaborate across divisions and geographies, expanding your global network. Enhance your technical and analytical skills with exposure to cutting-edge tools and processes. Experience a culture that values diversity, innovation, and continuous learning. Qualification : Chartered Finance Qualification (CMA, CA, ACCA, or MBA in Finance).

Global Sustainability Analyst Full-Time FP&A
PA

Power Platform Developer

Payoda

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Power Platform Engineer Experience: 5+ years of experience with Power Platform and related technologies Employment Type: Full-time Mandatory Skills: Delivering services and solutions using Microsoft PowerApps, SharePoint, Power Automate, Microsoft Teams, custom development, and data integrations. Hands-on experience with Dataverse and related business process automations. Proficiency in migrating Power Platform solutions across different tenants with a solid understanding of data connections and references. Basic SharePoint Online experience with lists, libraries, and connectivity. Azure DevOps experience. Familiarity with Agile (Scrum) development processes. Stay updated with the latest features and trends in PowerApps and Power Automate. Tasks and Responsibilities: Understand and contribute to the overall Power Platform migration program. Ensure technical quality and compliance with the overall architecture. Execute migration requirements while testing and working in direct contact with customers. Collaborate closely with cross-functional teams to deliver solutions that align with business needs. Desired Skills: Self-driven with the ability to provide solutions independently and as part of a team. Experience working in Agile (Scrum) development environments. Experience in a project-oriented, international matrix organization. Excellent communication skills, with the ability to work across multiple countries and time zones. High degree of flexibility and strong interpersonal skills. Willingness to travel for close coordination with the team as required. Join Us! We offer a dynamic environment, opportunities for growth, and the chance to work on exciting Power Platform projects in a global organization. If you re passionate about delivering high-quality solutions and staying ahead of industry trends, we d love to hear from you!

Power Platform Power Platform Developer Power developer
CL

It Service Manager

Clarivate

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

We are looking for a proactive Technology Enthusiast to join us as IT Service Manager for Bangalore. You will control the entire lifecycle of our mobile estate from device procurement through retirement and optimize costs and usage with global Enterprise Mobility Management (EMM). A passion for technology, excellent analytical skills, and the ability to thrive in a cross-cultural environment are key attributes we seek. If you are curious, driven, and eager to explore new possibilities, we'd love to talk to you about this exciting opportunity. About You experience, education, skills, and accomplishments Collaborate with cross-functional teams and 3rd party to address service issues, fostering effective communication and coordination to achieve resolution. Bachelor s degree in Computer Science, Engineering, Mathematics, etc or equivalent experience. Minimum 5 years of experience in Troubleshoot and resolve complex hardware, software, and network-related problems Oversee enterprise mobility suite from cost optimization to device lifecycle management with managed mobility service experience It would be great if you also had . . . Experience in building, managing, and maintaining a knowledge base containing policies, procedures, documentation, and knowledge base articles This role involves working closely with various departments (IT, T&E, Finance and 3rd Party Supplier) to optimize mobile device usage, manage mobile expenses, and ensure compliance with company policies. Proficiency in personal computer operating systems, security and office automation software, including Microsoft Windows 10, Teams, Outlook, Word, Excel, PowerPoint, LucidChart, Microsoft SCCM, and Microsoft Office 365. Provide support and solutions include request fulfilment, incident resolution, IT services and implementation, knowledge management and unified endpoint management. Accelerate employee onboarding and productivity through seamless mobile carrier management, adding service to an existing device, order new device. Support our UEM deployment with mobility management to provide policy and compliance management, and endpoint security to protect against threats and data breaches. Gain visibility to our enterprise mobility expenses, data and usage. Discover cross-category trends and configure custom reporting dashboards to efficiently manage and validate contracts, inventory, invoices, processing and payments to reduce costs and optimize resources. Elevate enterprise mobility suite through granular mobile expense management insights and configurable analytics dashboards. Accurately allocate mobile costs at a global scale and enable strategic decision-making to optimize our mobile estate. Track and report on resolution and performance metrics related to mobile device management and support Efficiently plan budgets and align our mobile estate with our organization's financial goals to optimize our enterprise mobility suite. Monitor and analyze team performance metrics related to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), identifying areas for improvement and implementing strategies to optimize service delivery. About the Team Global IT Workplace Services function with team members based across multiple geographies in across the Globe. The team comprises 50 Members and reports to the Director of Global IT Workplace Services. Hours of Work Fulltime 45 h/week Hybrid working model At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Bachelors degree in Computer Science, Engineering, Mathematics, etc or equivalent experience.

IT Service It service Manager It manager
MM

It Developer - Productivity And Project Applications

Mott Macdonald

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About the Role We are looking for a SharePoint Developer to join our dynamic team. In this role, you will design, build, and support solutions on the SharePoint platform. You will have the opportunity to work on creating applications from scratch, configuring existing systems, and providing user support. You ll collaborate with internal teams to ensure the design, development, and maintenance of high-quality software. This is a fantastic opportunity for someone passionate about SharePoint development and software design/architecture. As part of a team with software engineers, solution architects, and engineers, you'll learn and contribute to cutting-edge projects. Key Responsibilities Requirements Analysis: Participate in gathering and analyzing requirements for new software solutions. Collaboration: Work with internal teams to design and architect robust software solutions. Coding: Write clean, scalable, and maintainable code to meet business requirements. Testing and Deployment: Test and deploy applications and systems efficiently. Code Maintenance: Revise, update, refactor, and debug code as needed. Software Improvement: Work on improving and optimizing existing software solutions. Documentation: Develop and maintain comprehensive documentation throughout the software development lifecycle (SDLC). Technical Support: Serve as an expert on applications and provide technical support to the team. Essential Skills and Qualifications SharePoint Development: Experience with SharePoint Online development, JSOM, CSOM, and PowerShell. Web Application Development: Hands-on experience with JavaScript, ASP.NET MVC, C#, SQL, Web Services/Rest APIs, CSS, jQuery, React or Knockout or Angular. SharePoint Administration: Knowledge of SharePoint administration and configuration. Microsoft Tools: Commercial experience with Microsoft Visual Studio, Visual Code, and TFS. Agile Methodologies: Understanding and experience working in Agile environments. Troubleshooting & Communication: Strong problem-solving skills with excellent communication skills. SharePoint Framework (SPFx): Familiarity with SharePoint Framework for modern web parts and solutions. Desirable Skills Office 365 Administration: Experience with administering Office 365 environments. Azure Development: Knowledge of Azure-based development. PnP (Patterns and Practices): Experience with SharePoint PnP. TypeScript: Familiarity with TypeScript for SharePoint and web development. CI/CD Pipelines: Experience with Azure DevOps and CI/CD pipelines. Educational Qualifications Degree: A BSc/BA in Computer Science, Engineering, or a related field is preferred. Personal Attributes Passionate about Technology: A genuine enthusiasm for learning and keeping up with the latest technology trends. Balanced Under Pressure: Ability to prioritize and think clearly in fast-paced, high-pressure situations. Attention to Detail: A strong focus on quality and precision. Communication Skills: Excellent interpersonal and collaboration skills, with a focus on conflict resolution. Problem-Solving: Logical, analytical, and creative approach to solving technical challenges. What We Offer Agile and Safe Working Environment: Embrace a flexible work culture with trust and adaptability. Competitive Leave: Enjoy generous annual and sick leaves. Group Incentives & Insurance: Benefit from a group incentive scheme, life insurance, workmen s compensation, and medical coverage. Global Opportunities: Access short and long-term global employment opportunities. Collaboration & Knowledge Sharing: Be part of a global network that encourages knowledge sharing and collaboration. Digital Innovation: Engage in digital innovation and transformation initiatives. Equality, Diversity, and Inclusion We value equality, diversity, and inclusion in our business. We are committed to promoting fair employment practices and ensuring equal opportunities for all. We encourage individuality and strive to create an inclusive work environment where everyone feels empowered to contribute. Agile Working At Mott MacDonald, we recognize the importance of flexibility and adaptability in how we work. We trust our employees to choose the best ways to meet client, team, and personal commitments, offering an agile and supportive work environment. Qualification : A BSc/BA in Computer Science, Engineering, or a related field is preferred.

IT Developer It developer Productivity Project
ER

Sr. Regulatory Technical Program Manager

Ericsson-worldwide

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

We are excited to announce an opportunity for a talented individual to join Ericsson as a Technology Specialist. This unique role offers the chance to provide technology leadership in sectors that are of strategic importance to our company. You will be instrumental in the development of innovative solutions, components, and products using cutting-edge technology. As a Technology Specialist, you will significantly contribute to the strategic planning to ensure the competitiveness of our product portfolio. This role requires a global nomination and appointment, with further details available . What you will do: - Drive technology leadership, becoming an in-house spokesperson and advisor to senior management. - Contribute to strategic planning and ensure a competitive product portfolio through technical investigations and task force contributions. - Align technology strategies with product and development goals, influencing Ericsson s research activities. - Judge and introduce new technology advances when they become mature and cost-efficient. - Provide in-depth technical solutions for complex problems and drive the innovation process. - Represent the company in relations with customers and educational institutions, and uphold our position as a technology leader. The skills you bring: Qualification: Bachelor's degree in Electrical / Wireless Communication Engineering. Minimum 8 years of experience in project management within a regulatory environment with specialized knowledge in wireless communication technologies, including Bluetooth, Wi-Fi, and GSM (4G and 5G). Strong knowledge of Wireless global regulatory requirements and experience with regulatory submissions. Excellent organizational, analytical, and problem-solving skills. Excellent written and verbal communication skills, including the ability to interact effectively with global functional teams. Outstanding teamwork and collaboration skills. Proficiency in Microsoft Office 365. Qualification : Bachelor's degree in Electrical / Wireless Communication Engineering.

Sr. Regulatory Technical Manager Sr. manager
TE

Customer Support Engineer I - Crm

Tekion

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Customer Support Engineer I CRM Location: Bangalore About Tekion Tekion is transforming the automotive retail industry with the first cloud-native platform, including: Automotive Retail Cloud (ARC) for dealerships and retailers Automotive Enterprise Cloud (AEC) for manufacturers and large enterprises Automotive Partner Cloud (APC) for technology and industry partners The platform leverages Big Data, Machine Learning/AI, and IoT to deliver seamless, intuitive solutions connecting OEMs, dealers, and consumers. Tekion employs ~3,000 people globally and emphasizes innovation, entrepreneurial spirit, and collaboration. Role Overview As a Customer Support Engineer I CRM, you will provide end-to-end customer support for Tekion s cloud platform. You will be responsible for resolving technical issues, documenting solutions, and ensuring an excellent customer experience. Core Responsibilities Take ownership of customer-reported issues and see them through to resolution. Research, diagnose, troubleshoot, and identify solutions to system issues. Follow standard procedures for proper escalation of unresolved issues to internal teams. Understand the application both functionally and technically. Reference internal databases and external resources to provide accurate technical solutions. Ensure all issues are properly logged in the system. Prioritize and manage multiple open issues simultaneously. Prepare accurate and timely reports. Document technical knowledge in the form of notes, manuals, and guides. Required Skills Experience as an Application, Product, or Customer Support Engineer. Ability to quickly learn and master employer-specific software. Strong problem-solving skills for complex technical issues. Excellent written and verbal communication skills. Ability to diagnose and address application issues efficiently. Basic understanding of IoT and software (preferred but not mandatory). Comfortable working rotational shifts. Hands-on experience with chat or ticketing tools for customer interaction.

Customer Support Customer Support Engineer Customer Engineer

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