Mobile Apps Jobs in Gurgaon

Job Title: Product Designer 1 Location: Gurugram, Haryana, India Employment Type: Full-time About FarMart FarMart is revolutionizing food supply chains by connecting farming communities, food businesses, and consumers on one seamless digital platform. We source produce scalably through our first-mile platform, optimize processing with an asset-light model, and digitally distribute finished food, creating resilient and efficient food value chains globally. Backed by top-tier investors like General Catalyst, Matrix Partners, and Omidyar Network, and partnered with industry leaders including ITC, Adani, and Britannia, FarMart empowers over 230,000 farm aggregators and positively impacts millions worldwide. Role Overview At FarMart, design is about crafting usable, useful, and efficient B2B tools not just pretty screens. As a Product Designer 1, you will shape user experiences across SaaS and mobile products that directly impact farmers, field operators, and food companies. Key Responsibilities Define product flows and edge cases, contributing to new product ideas and UX improvements. Collaborate closely with the design lead to address UX challenges and evolve the design system. Work hand-in-hand with engineering teams throughout handoff, QA, and build phases to ensure design fidelity. Use Figma as the primary design tool, working with two active design libraries to streamline problem-solving. Who You Are 2+ years experience designing for B2B SaaS and mobile products. Strong portfolio demonstrating structured problem-solving and intuitive UX. Independent project ownership skills from brief to final build. Comfortable collaborating with engineers post-handoff including QA and UAT. Familiarity with prototyping tools like Framer. Knowledge of microinteractions using tools like Rive or Lottie. Basic understanding of front-end development to enhance handoff processes. A flat, transparent, and vibrant culture with a steep learning curve. An informal yet innovative workspace fostering creativity and ownership. Opportunities to tackle challenging problems and drive product innovation. Collaborate with passionate peers at the forefront of the agri-tech revolution. Early-career exposure to impactful projects transforming food supply chains. Join us at FarMart and help build the future of food value chains!

Product Analyst - Team Lead (Risk) Location: Gurugram, Haryana (On-site) Company: Paytm India s Leading Mobile Payments & Financial Services Platform About Paytm Paytm is India s pioneer in mobile payments and financial services distribution, transforming commerce for millions of small businesses. Our mission is to empower half a billion Indians by bringing them into the mainstream economy using innovative technology. About the Team The Credit Risk Product Team plays a critical role in lending by developing efficient, scalable, and compliant risk assessment models. The team partners with data scientists, engineers, and business stakeholders to refine underwriting processes through advanced analytics and machine learning optimizing loan performance and minimizing defaults. Role Overview We are looking for a detail-oriented Product Analyst to lead credit risk initiatives. In this role, you will implement and optimize credit risk policies while ensuring compliance with regulatory requirements. You will work closely with data scientists, product managers, and credit teams to enhance underwriting models and risk decision frameworks. Key Responsibilities Analyze credit risk across multiple credit products, such as credit cards, merchant loans, and personal loans. Collaborate with business teams to understand and implement credit risk policies on the platform. Monitor and evaluate the performance of risk policies; provide actionable feedback to Product and Policy teams. Leverage alternative data sources, machine learning models, and traditional credit assessments to improve risk evaluation. Conduct testing, scenario analysis, and policy resilience measurement. Track key risk indicators (KRIs) and generate insights for management. Ensure compliance with regulatory guidelines and internal risk frameworks. Work with product and technology teams to embed risk-based decision-making into lending workflows. Qualifications 1 2 years of relevant experience, preferably in fintech or banking. Strong proficiency in SQL and Python for data analysis and manipulation. Basic understanding of APIs and streaming platforms like Kafka is a plus. Excellent analytical, problem-solving, and communication skills. Ability to thrive in a fast-paced, dynamic environment and collaborate cross-functionally. Educational background: B.Tech from reputed institutes like NIT, BITS, or equivalent. Be part of India s largest fintech lending ecosystem with 500+ million users and 21+ million merchants. Work in a fun, energetic environment designed to help you reach your full career potential. Unique opportunity to shape India s largest digital lending story and drive financial inclusion.

Job Title: Android Developer Location: Gurugram, Haryana (Work from Office, 5 days a week) Role: Full-Time Experience: 3-5 years About Spyne At Spyne, we are redefining how cars are marketed and sold using Generative AI. What began as an AI-powered visual merchandising platform has evolved into a comprehensive AI-first automotive retail ecosystem. With $16M in Series A funding from top investors like Vertex Ventures and Accel, we ve achieved: Expansion across the US and EU markets. Launch of industry-first AI-powered Image & 360 solutions. 5X revenue growth in just 15 months, with a goal of 3-4X more this year. As we continue expanding, we are pioneering the GenAI revolution in automotive retail with AI-driven solutions in sourcing, pricing, CRM, and Agentic AI for dealerships. What We Are Looking For We are looking for a talented Android Developer to join our Technology Team and help us build high-performance mobile applications. This role offers you the opportunity to develop Android applications that provide seamless and cutting-edge user experiences. If you have a passion for mobile development and thrive in an innovation-driven, fast-paced environment, we d love to have you on board! Develop & Maintain Android Applications: Build, optimize, and maintain high-performance mobile applications that enhance user experience. Ensure Seamless UI/UX Integration: Collaborate with designers and product teams to create pixel-perfect user interfaces. Work on Android OS Fundamentals: Implement features using modern Android development design patterns. Develop & Host SDKs: Experience in developing SDKs, hosting SDKs, and integrating third-party SDKs. Optimize for Performance & Scalability: Write clean, maintainable code, and conduct peer code reviews. Utilize Android Hardware Features: Work with Camera APIs, Wi-Fi Manager, Media Player frameworks, and more. Implement Modular Architecture: Use clean architecture with MVVM and dependency injection frameworks like Dagger and Dagger-Hilt. Ensure Test-Driven Development (TDD): Write unit tests and ensure code quality across Android applications. Stay Updated with Android Ecosystem: Continuously learn and apply new updates from the Android ecosystem to enhance app performance and features. Manage App Releases: Follow Android guidelines to publish applications on the Google Play Store. What You Must Have Education & Experience: BTech/BS/MS in Computer Science, Engineering, or related fields. 3-5 years of experience in Android application development. Technical Expertise: Strong proficiency in Java, Kotlin, and Retrofit. Expertise in Jetpack Compose and Android architecture components. Experience with dependency injection frameworks like Dagger and Dagger-Hilt. Familiarity with Clean Architecture using MVVM. Hands-on experience with SDK development and hosting. Experience with integrating third-party SDKs. Ability to develop scalable and modular applications. Problem-Solving & Collaboration: Strong debugging skills and ability to troubleshoot and optimize applications. Ability to work independently and solve complex technical challenges. Excellent communication and collaboration skills work seamlessly with cross-functional teams. Work Setup & Mindset: Comfortable working in a high-performance, in-office environment. Proactive with a strong sense of ownership and problem-solving skills. Proficiency in Agile methodologies and tools like Jira, Notion, and Asana. Comprehensive Health & Life Coverage: We care about your well-being! Enjoy GMC, GPA, and GTLI coverage for you and your family. Performance-Driven Growth: Your hard work matters! We offer a high-impact, innovation-first culture that ensures fast career progression and the chance to take ownership from day one. Elevate Learning & Development: Stay ahead with our Elevate Program, which offers access to LinkedIn Learning, mentorship, and hands-on projects. Work from Office Advantage: Immerse yourself in an office-first culture that fosters collaboration, creativity, and growth. Strong Culture: A supportive and collaborative work environment. Transparency & Trust: High levels of autonomy in decision-making. Competitive Salary & Equity: Stock options for top performers. Dynamic Growth Environment: Join a fast-paced, high-growth company that challenges and accelerates your professional development. If you love solving complex technical challenges and thrive in a fast-paced, innovative environment, this role is for you! Join Spyne and help us transform the future of automotive retail with cutting-edge Android applications! Qualification : BTech/BS/MS in Computer Science, Engineering, or related fields.

Assistant Manager / Sr. Executive - Performance Marketing Location: Gurugram, Haryana, India Employment Type: Full-time About ixigo ixigo is a leading travel-tech company based in India, empowering millions of travelers to plan, book, and manage their trips across rail, air, buses, and hotels. Using cutting-edge AI, machine learning, and data science, ixigo helps travelers make smarter decisions. With the inclusion of ConfirmTkt and AbhiBus in 2021, ixigo is positioned as one of the top 10 most downloaded travel apps globally, as per data.ai (2022). We re headquartered in Gurugram, with additional offices in Bangalore and Hyderabad. Job Description We are looking for a Performance Marketer with a creative, analytical mindset to help ixigo continue to grow. In this role, you will manage campaigns across various digital marketing platforms to drive high-quality user acquisition and optimize return on investment (ROI). You will work in a fast-paced startup environment, thrive on problem-solving, and take ownership of driving the growth of one or more of ixigo s products. Your ability to leverage data, craft creative strategies, and test various channels to improve performance will be essential to your success. This is an exciting opportunity to have a direct impact on the growth of our digital platforms. Key Responsibilities Campaign Management: Own and manage paid marketing campaigns across platforms such as Google, Facebook/Instagram, Apple Search Ads, Bing, Snapchat, Twitter, Quora, etc., ensuring the highest possible user acquisition quality. Performance Analysis: Track, report, and analyze performance KPIs across all channels to optimize campaigns and maximize ROI. Highlight potential trade-offs between CPA-based activities, and make data-driven recommendations on budget allocation and strategy adjustments. Growth Strategy Development: Leverage market research and audience insights to segment, target, and engage potential customers effectively. Design creative, data-backed marketing strategies and test campaigns to identify opportunities for improving user engagement and growth. Identifying New Channels & Opportunities: Explore new and emerging marketing channels to drive faster adoption and identify viral growth opportunities. Experiment with new platforms, products, and technologies to uncover strategies that drive growth. Product & Content Optimization: Work closely with product and content teams to identify opportunities for driving viral growth and improving acquisition efforts. Testing and Iteration: Use A/B testing tools, Google Analytics, Adjust, and Firebase to measure, experiment, and refine campaign strategies. Creative Skills: Collaborate with design teams and use tools like Photoshop (or other basic image-editing tools) to create high-quality visual assets for marketing campaigns. Qualifications Must-Have Skills & Experience Education: B.Tech/B.E. from a Tier 1 college (MBA is a plus). Experience: 2 - 4 years of hands-on experience driving user acquisition through digital channels for mobile and internet products. Experience with digital marketing channels such as Google Ads, Facebook/Instagram, Snapchat, Twitter, Apple Search Ads, Quora, etc. Marketing Expertise: Deep understanding of Search Engine Marketing (SEM), Social Media, and Content Marketing strategies. Strong knowledge of A/B testing, Google Analytics, Adjust, Firebase, and other digital marketing tools. Creative & Analytical Skills: Strong creative intuition and analytical thinking akin to a Product Manager. Ability to generate creative marketing solutions while keeping an eye on performance metrics. Technical Acumen: A solid grasp of user behavior and mobile app marketing. Experience using image editing tools (e.g., Photoshop) for campaign assets is a plus. Growth Mindset: Strong curiosity about new apps, web products, SaaS tools, and platforms that can drive faster growth. A knack for identifying trends and testing new ideas to find what works. Behavioral Traits Communication: Exceptional communication skills with the ability to express complex ideas in simple and easy-to-understand terms. Creative Problem-Solver: Ability to come up with creative and effective solutions to marketing challenges. Startup Mindset: Thrive in an an informal startup environment and bring a hands-on, proactive attitude to the table. High Energy & Drive: Possess a high energy level with a commitment to achieving goals and driving team success. Impact: Own and drive the performance marketing strategy for ixigo s products. Dynamic Environment: Work in a fast-paced, high-energy startup culture. Growth Opportunities: Learn and grow in an environment that fosters creativity and innovation. Competitive Compensation: We offer attractive pay and benefits.

About the Role: Android Developer We are looking for an enthusiastic and skilled Android Developer to join our fast-paced, growing startup. If you're passionate about mobile app development and eager to contribute to building innovative, high-quality Android applications, this is the perfect role for you. As an Android Developer, you will be responsible for designing, developing, and maintaining our Android applications, ensuring the best performance, quality, and responsiveness. A Great Fit: Excited about fast-paced start-ups: If you're someone who thrives in dynamic environments, this is a role for you. Join a small, talented team where your work will have an immediate impact. Self-driven and ambitious: We're looking for someone who is proactive and passionate about building exceptional Android apps. Strong experience in mobile app development: You will be responsible for designing and developing Android apps, working on bug fixes, and improving performance. Collaborative: As part of a cross-functional team, you'll define, design, and ship new features for our applications. Responsibilities: Design, develop, and maintain Android applications, ensuring performance, quality, and responsiveness. Translate designs and wireframes into high-quality code. Fix bugs and improve application performance, focusing on enhancing user experience. Collaborate with cross-functional teams (product, design, back-end) to define and implement new features. Write clean, maintainable, and efficient code. Stay up-to-date with new mobile technologies and trends, ensuring continuous improvement. Must Have: Strong experience with Java and Kotlin: Proven hands-on experience with Java and Kotlin is mandatory, including expertise in MVP architecture. Knowledge of MVVM architecture is preferred. Android design principles: Experience with Google's Android design principles, patterns, and best practices is essential. Mobile landscape and trends: Familiarity with the general mobile ecosystem, architecture, and emerging technologies. API Integration: Experience working with external data sources, APIs, and different design patterns for mobile apps. Unit Testing: Experience in unit testing, covering edge cases, usability, and app reliability. Memory management and performance tuning: Strong understanding of memory management, network interactions, performance optimization, concurrency, and multi-threading in Android. Strong foundation in Computer Science: A solid understanding of data structures and computer science fundamentals. 2+ years of experience: At least two years of hands-on experience in Android application development. Educational Qualification: A B.S. in Computer Science or equivalent engineering degree from a Tier I or II college. If you are looking to grow in an exciting, high-impact environment and have a passion for Android development, we'd love to have you on board. Join us and take part in shaping the future of mobile app technology! Qualification : B.S. in Computer Science or equivalent engineering degree from Tier I or II college.

Job Title: Android Developer About the Role: We are looking for an enthusiastic and experienced Android Developer to join our fast-growing startup. If you re passionate about mobile app development and want to make an impact in a dynamic environment, this is the role for you. As an Android Developer, you will play a key role in designing, developing, and maintaining high-performance Android applications that will deliver an outstanding user experience. A Great Fit for This Role: Excited about start-ups: Thrive in a fast-paced, ever-evolving environment while being part of a small, high-performing team. Self-driven and passionate: You have a strong track record of designing, developing, and maintaining mobile apps, and you are eager to contribute to innovative solutions. Ambitious and solution-oriented: You are passionate about building cutting-edge Android apps with the best possible performance, quality, and responsiveness. Collaborative mindset: Work with cross-functional teams to define, design, and ship new features, and continuously improve the overall performance and functionality of the app. Key Responsibilities: Design & Development: Design and develop advanced Android applications ensuring optimal performance, quality, and responsiveness. Code Translation: Translate designs and wireframes into high-quality, clean, and efficient code. Bug Fixing & Performance Tuning: Identify bugs and performance bottlenecks, and resolve them to enhance the user experience. Feature Collaboration: Collaborate with cross-functional teams to define, design, and implement new features. API Integration: Work with external data sources, APIs, and integrate them seamlessly into the app. Continuous Improvement: Stay up to date with the latest trends in Android development and implement new techniques to improve app quality and functionality. Must-Have Skills and Experience: Java & Kotlin Expertise: Strong hands-on experience in Java and Kotlin development is mandatory, including proficiency in MVP architecture. MVVM Architecture: Experience in MVVM architecture is preferred. Android Design Principles: Deep knowledge of Google s Android design principles, patterns, best practices, and interface guidelines. Mobile Ecosystem Understanding: Experience working with the broader mobile landscape, including mobile architectures, trends, and emerging technologies. External API Integration: Proven ability to work with external data sources, APIs, and design patterns in mobile app development. Unit Testing: Experience with unit testing for robustness, edge cases, and app reliability. Performance & Memory Management: Strong understanding of memory management, network interaction, performance optimization, concurrency, and multi-threading. Computer Science Fundamentals: Excellent grasp of data structures and fundamental computer science concepts. Experience: A minimum of 2+ years of hands-on experience in Android application development. Educational Qualification: A B.S. in Computer Science or equivalent engineering degree from a Tier I or II college. Preferred Skills: Unit Testing: Preferred experience in unit testing code for robustness, including edge cases and usability. Advanced Android Techniques: Knowledge of advanced Android techniques like memory management, network interaction, and performance tuning. If you are looking for an exciting opportunity to grow as an Android Developer in a collaborative and innovative environment, we d love to have you join our team! Take ownership of your work, contribute to high-impact projects, and help shape the future of mobile app technology. Qualification : B.S. in Computer Science or equivalent engineering degree from Tier I or II college.

Job Title: Full Stack Engineer - Global Conference Technology About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support both colleagues and clients. At Gartner IT, we make a significant organizational impact by delivering cutting-edge technology solutions that power Gartner's business. Our culture is rooted in nonstop innovation, an outcome-driven approach, and the belief that great ideas can come from anyone on the team. About This Role: Join the Global Conference Technology Team, where we are committed to delivering exceptional mobile and web experiences for our attendees worldwide. We leverage cutting-edge technologies to support and maintain platforms that enable seamless remote conferences, ensuring the highest quality experience by minimizing incidents and maximizing reliability. Key Responsibilities: Web Application Development: Develop, maintain, and enhance web applications using Angular, SQL, and .NET (C#). Incident Reduction and System Reliability: Implement strategies to reduce incidents and improve system reliability and user experience. Cross-functional Collaboration: Collaborate with cross-functional teams to ensure seamless integration and operation of conference platforms. Stakeholder Communication: Communicate effectively with team members and stakeholders to resolve technical issues and provide updates. Training and Support: Train the Client Success Team on new features and functionalities built by the Innovation teams. Continuous Improvement: Stay updated with the latest industry trends and technologies to continuously improve platform performance and user experience. What You ll Need: Experience: 2 to 4 years of experience as a Full Stack Engineer with expertise in Angular, .NET, and SQL technologies. Cloud Knowledge: Strong knowledge and experience of AWS Cloud technologies. Diagnostic Skills: Excellent diagnostic and problem-solving skills with a proactive approach to identifying and mitigating issues. Communication: Strong communication skills, with the ability to convey technical concepts to both technical and non-technical audiences. Team Environment: Ability to work effectively in a remote, global team environment and adapt to rotating shifts. Bonus Skills: Familiarity with Agile and DevOps practices, experience with incident management tools such as ServiceNow, and understanding of UX/UI principles to ensure intuitive and engaging user interfaces. Passion for Quality: Passion for delivering high-quality products and a commitment to continuous improvement. Additional Notes: If you don't meet every single requirement, we encourage you to apply anyway. You might be the right candidate for this or other roles at Gartner!

About Shiprocket: We re on a mission to make e-Commerce simple, accessible and trustworthy. We enable e-Commerce sellers with AI-driven technology and dependable services encompassing conversion, order fulfillment, shipping, buyer communication, returns management, and more. Our platform leverages data, workflows and supply chains at scale, providing sellers with just about everything they need to provide a delightful customer experience. We are committed to the following success traits that embody our culture and how we work together to accomplish great things and be a Great Place to Win! Key to True Innovation Manufacture Constraints & learn to work under them. Speed Above All Else Use your judgement of the impact & react accordingly. Be Ruthlessly Frugal It can lead to growth. Say It Like It is Be direct & honest. We are Not A family We are a sports team! We are here to win. Your Priority Obsess over customers. Role Overview: The role of Marketing Business Partners involves taking charge of scaling and growing our products visibility, user base, and engagement. The ideal candidate will bring a blend of strategic thinking, hands-on execution, and deep expertise in performance marketing, CLM and growth campaigns across web and mobile platforms. The Marketing Business Partner will be responsible for creating and executing comprehensive marketing strategies that drive user acquisition, retention, and overall product growth for our offerings. You will work cross-functionally with product, operations, and engineering teams to understand user behavior, craft tailored marketing campaigns, and optimize performance across both web and mobile channels. This role demands a data-driven mindset and a passion for driving measurable results. Roles and Responsibilities: Develop Marketing Strategy: Lead the development of go-to-market strategies and plans for customer acquisition, engagement, and retention. Understand customer needs and competitor landscape to create compelling propositions and campaigns that resonate with target audiences. Work closely with product teams to integrate marketing initiatives into the product roadmap. Performance Marketing Execution: Design and execute performance marketing campaigns (paid search, social media ads, display ads, retargeting, etc.) across both web and mobile platforms. Continuously optimize ad creatives, targeting strategies, and bidding tactics to drive high-quality user acquisition & engagement. Manage and allocate marketing budgets efficiently across multiple channels to maximize ROI. Data-Driven Decision Making: Leverage analytics tools (Google Analytics, Firebase, Branch, Intercom) to monitor key performance indicators (KPIs), track the success of campaigns, and identify areas for optimization. Provide regular reporting on marketing performance, user acquisition metrics, lifetime value (LTV), customer acquisition cost (CAC), and other relevant metrics. Use A/B testing, cohort analysis, & other growth techniques to improve customer conversion & retention rates. User Engagement & Retention: End to end ownership of the funnel and optimization of the same in alignment with business objectives. Work closely with the product and customer experience teams to develop initiatives aimed at increasing app usage, repeat transactions, and user loyalty. Design and implement push notifications, email marketing, and in-app campaigns to improve user engagement. Collaboration and Leadership Reporting: Collaborate with cross-functional teams (product, design, engineering) to ensure alignment on marketing initiatives and business objectives. Take end to responsibility for cadences and metrics reporting as well business team liaison. Scaling the Product: Focus on rapidly scaling the product s user base through targeted and high-impact marketing strategies. Identify new opportunities for growth, including regional expansion and partnerships. Preferred Skills & Qualifications: Minimum 4-5 years of experience in performance marketing, preferably in a high-growth tech environment or consumer-focused mobile app. Proven track record of scaling up products through digital marketing and performance optimization, ideally in hyperlocal, e-commerce, or delivery-based businesses. Experience with digital marketing platforms and concepts (E.g. Google Ads, Facebook Ads, Instagram). Strong proficiency in data analytics and KPIs (CPA, CPC, CTR, LTV, CAC, etc.). Solid understanding of mobile-first marketing, user acquisition, and app store optimization (ASO). Hands-on experience with growth marketing tactics such as A/B testing, referral programs, CRM, & lifecycle marketing. MBA or equivalent from a top-tier business school (preferred). Strong analytical mindset with a focus on measurable results and data-driven decision-making. Creative problem-solver who can think outside the box to find new marketing opportunities. Excellent communication and leadership skills with the ability to collaborate with diverse teams. Results-oriented with a passion for scaling businesses and achieving ambitious growth targets. Qualification : MBA or equivalent from a top-tier business school (preferred).

Who You Are You have successfully worked with large Service Providers, guiding them through their digital transformation journey by establishing strategic engagements and executive-level relationships. With a strong ability to collaborate across extended teams, you drive large, complex deals while effectively communicating the business value of Cisco solutions. You are skilled at working with customers across multiple levels from technical decision-makers to business leaders and have the gravitas to engage C-suite executives (CxOs), leading meaningful discussions that drive impact. Additionally, you excel in partner management, ensuring both Cisco s success and the success of our partners and customers. Your Impact As an Account Solutions Engineer, you will: Develop and propose tailored network solutions for Service Provider Accounts using Cisco s advanced networking technologies, including MPLS, Segment Routing, Broadband Network Gateway (BNG), Routing & Switching, and Optical Networking. Engage with customers to understand their business needs and align solutions to drive their strategic objectives. Collaborate with cross-functional sales teams to create compelling proposals and articulate the business value of Cisco s offerings. Provide technical expertise and consulting in areas such as MPLS, BNG, SDN, Cloud, and next-generation mobile networks (4G/5G). Stay ahead of industry trends and emerging technologies to proactively offer innovative solutions that enhance client networks. Manage long sales cycles, complex negotiations, and multi-stage deployment projects, ensuring seamless solution implementation. Minimum Qualifications 12+ years of sales experience in the Service Provider industry with deep domain knowledge of telecommunications networks and Cisco solutions. MBA from a top business school or equivalent experience. Strong technical expertise in Service Provider IT networks, including cybersecurity, cloud solutions, data centers, software platforms, mobile networks (4G/5G), and enterprise-level IT systems. Experience managing complex, long-term sales cycles, including demand generation, stakeholder management, forecasting, and strategic negotiations. Strong communication, presentation, and negotiation skills, with the ability to engage executive leadership (CxOs), customers, and partners. Cisco Certified Network Associate (CCNA) and/or Cisco Certified Internetwork Expert (CCIE) certification is preferred. Preferred Qualifications A passion for technology, innovation, and customer success. Strong adaptability and resilience in a constantly evolving industry landscape. Ability to apply financial acumen to qualify and assess business opportunities. Experience working with competitive OEMs in the Service Provider technology domain. At #WeAreCisco, we believe in powering a more inclusive, connected, and digital future for all. Our innovations are shaping industries worldwide from healthcare and education to business and public services by providing secure, cutting-edge networking solutions. Global Impact: Nearly every internet connection worldwide touches Cisco technology. People-First Culture: We foster an environment where employees thrive, develop, and grow their careers. Giving Back: Employees receive 10 days off per year to contribute to social causes they re passionate about. Diversity & Inclusion: Our 30+ Inclusive Communities help build an equitable workplace where everyone belongs. We welcome individuality whether you love colorful hair, tattoos, pop culture, or technology be yourself with us! Join Cisco and be a part of the team that s driving digital transformation for the world s leading service providers. Take the next step in your career. Be you, with us! Qualification : MBA from a top business school or equivalent experience.

Job Title: Application Designer Location: Gurugram Experience: Minimum 3 years in SAP BTP Administration Education: 15 years of full-time education Job Summary: We are looking for an experienced Application Designer to define requirements and design applications that align with business processes. In this role, you will work closely with stakeholders to understand their needs and translate them into functional, scalable design solutions. Key Responsibilities: Act as a Subject Matter Expert (SME) in application design and development. Participate actively in team discussions and contribute innovative solutions. Collaborate with stakeholders to gather and analyze business requirements. Design and develop applications that align with business processes. Provide technical expertise and support throughout the application development lifecycle. Conduct testing, debugging, and optimization to ensure seamless functionality. Document design specifications and implementation details for future reference. Required Skills: Must-have: Expertise in SAP BTP Administration. Strong understanding of cloud-based application development. Hands-on experience with SAP Cloud Platform services and SAP BTP environment management. Knowledge of SAP application integration and deployment processes. Additional Information: This is an on-site position based in Gurugram. A minimum of 3 years of experience in SAP BTP Administration is required. Candidates must have 15 years of full-time education. If you re passionate about designing robust applications and have expertise in SAP BTP, we d love to hear from you!

Location: Gurugram Experience: 3-5 Years No. of Positions: 2 Job Brief We are looking for a skilled Web & Mobile Application Tester with expertise in manual and automation testing. The ideal candidate will work closely with Agile Scrum teams, ensuring the highest software quality standards across web and mobile platforms. This role requires hands-on experience in test automation, API validation, and database testing. Key Responsibilities Testing & Quality Assurance Perform Web & Mobile Application Testing using both manual and automation approaches. Conduct functional, regression, UI/UX, API, and database testing to ensure product reliability. Develop comprehensive test plans and strategies in alignment with Agile best practices. Lead testing efforts across multiple products, ensuring quality compliance. Test Automation Develop, maintain, and execute automated test scripts using: Selenium (Java) Web testing Playwright (JavaScript) UI automation Appium Mobile application testing Automate API testing using tools like Postman & Rest Assured. Conduct database testing using MongoDB queries to validate data consistency. Collaboration & Continuous Improvement Work within Agile Scrum teams, integrating quality assurance early in the SDLC. Participate in requirements and design reviews to ensure testability and user alignment. Enhance automation frameworks, optimize execution suites, and expand test coverage. Provide technical guidance and work closely with the Customer Success team to resolve escalations. Monitor release quality criteria and provide objective assessments before deployment. Skills & Qualifications Must-Have: Strong experience in manual and automation testing for web & mobile applications. Hands-on expertise in Selenium (Java), Playwright (JavaScript), Appium (Mobile). Proficiency in API testing using Postman, Rest Assured. Experience in database testing with MongoDB queries. Understanding of Agile methodologies and test-driven development. Ability to lead and manage testing efforts for multiple products. Strong analytical, problem-solving, and communication skills. Good to Have: Experience in the logistics and transportation domain is a plus. Prior experience with CI/CD pipelines and DevOps integration. Knowledge of performance and security testing tools. Join our team and play a key role in delivering high-quality web and mobile applications!

Job Title: UI/UX Designer Location: Gurgaon About frog and Capgemini Invent: Since June 2021, frog has been part of Capgemini Invent, partnering with customer-centric enterprises to drive sustainable growth by building and orchestrating experiences at scale, while harnessing the power of data and technology. We are inventing the future of customer experiences through market-defining business models, products, services, brand engagements, and communications. Joining frog means being part of a global network of studios with both in-person and virtual cultures, where frogs are curious, collaborative, courageous, and passionate about improving the human experience. Our culture is open, flexible, inclusive, and engaging, and we pride ourselves on humor, positivity, and community. At frog, you will have the opportunity to make your mark on every project, in your studio, and in the world. Job Description: As a UI/UX Designer at frog, you will play a pivotal role in creating exceptional digital experiences by combining your design skills and user-focused thinking. You will be involved in all stages of the design process, from research and ideation to the development of wireframes, prototypes, and final design specifications. You will: Understand project goals, business requirements, and constraints, and translate them into effective design solutions. Conduct secondary research, trend benchmarking, and competitor analysis to inform design decisions. Create frameworks such as customer journeys, service blueprints, or ecosystem maps based on research findings. Define and prioritize opportunity areas and translate them into user-centric design concepts. Design wireframes, user flow diagrams, and application maps for various platforms. Develop and test interactive prototypes, iterating based on user feedback. Document interaction guidelines to ensure consistency across designs. Prioritize MVP (Minimum Viable Product) features and build a design backlog. Collaborate closely with strategy and technology teams to define and align on project roadmaps. Primary Skills: 1+ years of professional UI/UX design experience (or similar roles such as UX designer or product designer). A strong portfolio demonstrating your design skills and recent work. Confident presentation and storytelling abilities to communicate design concepts. Experience working in multifunctional teams and taking the lead in interaction design. Proficiency with modern design and prototyping tools (such as Figma, Sketch, Adobe XD, InVision). Passion for creating products that meet both functional and emotional needs. Strong business-level proficiency in English. Equal Opportunities at frog: frog and Capgemini Invent are Equal Opportunity Employers, encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

Introduction We are a tech-driven company passionate about delivering exceptional customer experiences. Our team ensures seamless support, efficient logistics, and top-notch device management. Join us in a dynamic environment that values innovation, dedication, and proactive problem-solving. You will manage inventory, prepare devices, ensure accurate shipping and documentation, and provide technical support and repairs. Your ability to multitask, solve problems efficiently, and deliver exceptional service will drive operational success and customer satisfaction. Your Job Responsibilities Logistics Operations Handle incoming stock, maintain accurate records, and ensure proper storage. Assess, clean, and prepare devices for reuse or repair to ensure "out-of-the-box" quality. Pack items securely, label them for shipping, and maintain precise records of transactions. Conduct regular inventory checks to ensure accuracy and accountability. Quickly report missing, lost, or damaged items to supervisors. IT Support and Repairs Provide empathetic, personalized assistance via phone, email, and chat for device-related issues (e.g., laptops, smartphones). Diagnose and resolve technical problems efficiently, escalating complex issues when necessary. Perform hardware repairs, including replacing screens, batteries, and other components. Manage software installations, updates, and troubleshooting. Liaise with external vendors when necessary. Ensure all repairs meet company standards through rigorous testing. Identify recurring issues, update knowledge bases, and suggest device and application improvements. Work with colleagues to ensure consistent, high-quality user experiences and brainstorm solutions. Share user insights with product teams and participate in training to stay updated on product features and industry trends. Mobile Device Management (MDM) Demonstrate working knowledge of MDM solutions like Hexnode, Jamf, or similar tools. Configure, enroll, and manage devices through MDM platforms. Implement and manage security and compliance policies via MDM systems. Resolve device-specific issues related to MDM configurations. Skills, Knowledge, and Expertise Essential Skills Experience in logistics, inventory management, and IT support. Working knowledge of Mobile Device Management (MDM) solutions like Hexnode, Jamf, or similar platforms. Strong organizational skills and attention to detail. Knowledge of laptop hardware/software, remote troubleshooting, and device repair. Familiarity with shipping, receiving, and inventory tracking processes. Exceptional communication skills to guide users and explain technical concepts clearly. Ability to speak and communicate effectively in English and Hindi (additional languages are a bonus). Technical Proficiency Experience with Google Suite, CRM, and support ticketing systems. Familiarity with various operating systems (Windows, macOS, iOS, Android). Ability to create shipping labels, manage inventory, and perform cycle counts. Preferred Qualifications Certifications in technical support, logistics, or relevant technology areas. Certifications in Apple IT Support or Microsoft IT Support Specialist are desirable. Experience with device management tools like Apple Business Manager and MDM solutions like Hexnode or Jamf. Prior experience working at laptop/desktop repair centers, with experience in chip-level repairs. Personality Needs Accountable and responsible for support and regular operations. Diligent and detailed with case documentation. Ability to speak up and highlight gaps in the process. Resourceful and solution-focused. This combined role offers a unique opportunity to apply logistics expertise, MDM knowledge, and technical support skills in a fast-paced, customer-focused organization. If you re organized, tech-savvy, and dedicated to delivering outstanding service, we d love to hear from you! We re a people-first company where AI and innovation meet purpose. Guided by values of Openness, Enthusiasm, and Kindness, we invest in your growth and well-being, embracing flexibility, continuous learning, and inclusivity. Benefits: Remote work and flexibility: Customize your schedule. Comprehensive leave policy: 52 weekends, 40 days of consolidated leave, plus special leaves. Inclusive, supportive culture: Diversity and equal opportunities at the core. Medical insurance for you and your family. Professional coaching and mentorship opportunities.

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. The candidate must exhibit commitment to perfection and the will to play along equally throughout the process of product development. Role And Responsibilities: Responsible for building these applications along Coordinating with the teams responsible for other layers of the product infrastructure Required Skills and Capabilities: Sound knowledge of current JavaScript standards like ECMA Script 2015 (aka ES6), ECMA Script 2019 (aka ES10), experienced in React solutions Good understanding of JavaScript superset that adds strong typing i.e., TypeScript Must have knowledge of React Native libraries like React-Router, Redux, Redux-Thunk, Redux-Saga, GraphQL Good understanding of Package managers like NMP and Yarn Knowledge of test runners- Jest, Mocha Excellent skills in HTML/CSS/JS Good understanding of object-oriented programming concepts Knowledge of the latest trends and technologies and the ability to use them in the apps Should have basic knowledge of Android/Java or iOS/Objective-C for making custom native plugins as and when needed Excellent team player with strong communication, interpersonal, and organizational skills Ability to learn new technologies and APIs Interested in long term commitment Strong written and verbal communication skills Ability to meet deadlines

We are looking for an experienced Front End Engineer with good development skills in React and Vue. Candidates should have hands-on experience in the Design, Development, and API implementation of the mobile apps. Role And Responsibilities: Developing new user-facing features using React.js and Material UI Building reusable components and front-end libraries for future use Translating designs and wireframes into high-quality code Required Skills and Capabilities: Experience with popular React.js workflows (such as Flux or Redux) Familiarity with RESTful APIs Knowledge of Test runners - Jest, Mocha Sound knowledge of current JavaScript standards like ECMA Script 2015 (aka ES6), ECMA Script 2019 (aka ES10) Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js Experience with common front-end development tools such as Babel, Webpack, NPM, etc. Familiarity with code versioning tools such as Git, SVN, and Mercurial Good understanding of Package managers NMP and Yarn Excellent skills in HTML/CSS/JS Good understanding of object-oriented programming concepts Knowledge of the latest trends, APIs and technologies and the ability to use them in the apps Ability to understand business requirements and translate them into technical requirements A knack for benchmarking and optimization Excellent Team Player with strong communication, interpersonal and organizational skills Interested in long term commitment Strong written and verbal communication skills Ability to meet deadlines

We are looking for an experienced Front End Engineer with good development skills in Angular (6/8/9/11/12). Candidates should have hands-on experience in the Design, Development, and API implementation of the mobile apps. Role And Responsibilities: Develop modern software applications in collaboration with the UI Team Lead solution definition and guide teams through execution and implementation Required Skills and Capabilities: Good to have hands-on experience in testing tools like Jasmine/Karma Skills in one or more chosen frameworks/libraries like jQuery or Bootstrap HTML 5, CSS Module Web pack, Babel, NPM, Type Script, AG Grid, PTable Should have expert level knowledge of HTML5, CSS3, JavaScript/jQuery, Bootstrap, Angular Should have strong debugging skills on Developer Tools of the browser and Working with Cross Browser UI Good to have knowledge of other JS frameworks KnockoutJS, ExtJS, Ember JS, Backbone JS, RequireJS Should have experience in Response / Adoptive Web Design for desktop, tablet and mobile Should have experience in Agile Software Development projects Should have a solid understanding and experience with Object-Oriented design and development Experience in client communication and working with clients on requirements and delivery Should have knowledge and understanding of accessibility principles and techniques Should have good hands-on experience with Object-oriented JavaScript and Design Patterns Should have experience in publishing and consuming Services using REST API Should have knowledge on experience on Java, Web services using REST /SOAP over JSON is a plus Good to have hands-on experience in core java

We are looking for a Sales Manager for our Gurugram office who will be expected to perform in areas of Enterprise Sales, IT Software Solutions, and Services Sales. The candidate will majorly responsible for Account Hunting / Direct Sales for solution selling in multiple verticals hence need to be well versed with the dynamics of verticals such as Banking/Education/Insurance/Healthcare /Logistics & Transportation/Telecom/Manufacturing etc. Key Areas: Enterprise Mobility, Enterprise Application, Application Services, Business & Technical Consulting, Consultative Sales Role And Responsibilities: Experience in defining and developing mid and long-term tactical and strategic initiatives for various service offerings of the company Overall Sales Leadership for different international territories like the USA, Europe, Asia Pacific, and Australia Lead & manage inside sales team with campaign planning, targeted list building, outbound campaigning through email & calls, pre-sales & business analysts Drive the Proposal making, qualifying leads, negotiation, etc. Ability to Segment, Target, and Position Radiansys Services to the CXO Level Professionals in Leading Enterprises Develop Strategic and Key Account to Ensure Customer Satisfaction and Revenue Growth Ability to forge partnerships & strategic alliances for long-term association contributing to sustained growth & revenues for the company Create cross-functional collaboration with Delivery managers, Project managers & Business analysts & Technical architects Track industry trends, competition activities, and best practices Revenue responsibilities in excess of $1 Million Required Skills and Capabilities: 5+ years of experience in direct selling and sales management roles with the majority of experience in the USA Experience in sales of Software Automation, Custom Application, Mobile Apps, CRM Tools Accountable to meet Quarterly / Yearly Sales Targets Must be a well-networked professional who can win a new client's logos quickly Must have experience in Corporate Sales and good experience of handling large teams Strong business acumen and industry expertise Experience in managing and directing a sales team Completes sales cycle including preparing proposals, estimation, negotiation, and closure Should have exposure in the mobility domain

Department Overview: Enterprise Data Governance & Platforms (EDGP) is a part of Enterprise Digital and Data Solutions (EDDS) and focuses on driving business growth and improving customer experience. EDGP achieves this by ensuring robust enterprise-wide data policies, governance, and a data-driven culture. It develops digital and data platforms that allow users to leverage enterprise-wide data capabilities and foster insightful customer relationships. Role Overview: The Product Owner Enterprise Data Platforms plays a crucial role in translating product strategies into detailed requirements for development by engineering teams. This includes managing product development for key enterprise data products such as the Big Data Platform (Cornerstone) and Google Cloud Platform (Lumi). The role requires collaboration with cross-functional teams to deliver innovative solutions while balancing business and technical requirements. Key Responsibilities: Product Development & Strategy Execution: Lead the product development strategy for key data platforms (Cornerstone & Lumi), ensuring they align with business objectives and the enterprise data strategy. Requirements Translation & Collaboration: Work with multiple stakeholders to convert product strategy into actionable requirements, including design, architecture, and prioritization across scrum teams. Mentoring & Leadership: Mentor product owners in eliciting user needs and aligning them with the product vision, while providing leadership and guidance to engineering teams. Solution Delivery & Feature Prioritization: Develop use cases, assess value, prioritize features and user stories, and ensure alignment with the product strategy. Program Management: Manage blocking issues, escalate problems when necessary, anticipate and balance business needs versus technical constraints, and resolve risks or changes associated with the Product Backlog. Continuous Improvement: Improve processes for operational excellence and ensure scalable solutions for data platforms. Collaboration with Cross-functional Teams: Work closely with engineers, architects, business partners, and governance teams to ensure the product meets business needs and technical requirements. Market & Tool Evaluation: Evaluate external tools and capabilities in data management, assessing their applicability to the platform. Required Qualifications: Education: Bachelor s or Master s degree in Information Technology, Computer Science, Information Security, Mathematics, Statistics, MBA, or a relevant field. Experience: 5+ years of experience in delivering business solutions across various platforms and technologies, including GCP, Big Data, PySpark, Hive, Scala, and Python. Technical Knowledge: Strong understanding of databases, SQL, data movement, APIs, and BI reporting. Agile Mindset: Experience working within a Scaled Agile Framework with an ability to adapt to new opportunities and changes. Cloud & Data Product Experience: Familiarity with Google Cloud Platform (GCP) and cloud services. Experience in data product development and implementation is preferred. Problem-Solving & Communication Skills: Strong communication, product management, and problem-solving abilities. Ability to think abstractly and address ambiguous or under-defined problems. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness Support: Comprehensive medical, dental, vision, life insurance, and disability benefits (dependent on location). Flexible Work Arrangements: Hybrid, onsite, or virtual work options, depending on the role and business need. Paid Parental Leave: Generous paid parental leave policies (dependent on location). Wellness Programs: Free access to global on-site wellness centers, confidential counseling support, and the Healthy Minds program. Career Development: Opportunities for career development and continuous training. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelors or Masters degree in Information Technology, Computer Science, Information Security, Mathematics, Statistics, MBA, or a relevant field.

Description We are thrilled to offer an exceptional opportunity for a visionary Presales professional to join our team, focused on revolutionizing the Retail and Consumer Goods vertical in Bangalore, India! This role presents an exciting chance to collaborate with a rapidly expanding and dynamic industry, showcasing the innovative capabilities of Salesforce applications and platforms. We are seeking a candidate who is not only proficient in Presales but is also deeply passionate about driving impactful change and fostering continuous learning and personal growth. The ideal candidate will have a proven track record of partnering with Retail and Consumer Goods organizations to drive tangible business outcomes through cutting-edge technology solutions. They should possess a keen ability to engage with both business and technology leaders at the highest levels, effectively communicating the transformative power of Salesforce. More than just presenting features, we are looking for someone who can passionately articulate the profound business value that comes from embracing change and leveraging Salesforce as a strategic partner in this journey towards digital transformation.If you are an innovative thinker who is enthusiastic about your work, dedicated to ongoing learning, and driven by the prospect of personal and professional growth, we encourage you to apply. Typical Day of a Solution Engineer: Strategic Partner: Collaborate closely with Sales teams to navigate territories, fostering productive relationships with prospects and existing customers. Insightful Discovery: Lead outcome-driven conversations to deeply understand and define customer business requirements during discovery calls. Visionary Solutions: Co-create future visions for customers on the Salesforce platform, aligning short and long-term goals to drive digital transformation. Dynamic Demonstrations: Bring visions to life through compelling product demonstrations, showcasing the versatility and potential of our platform. Continuous Growth: Engage in ongoing training and certification programs to expand and maintain expertise, staying ahead of industry trends. Feedback Champion: Act as a liaison between product and enablement teams, offering valuable field insights to drive solution evolution and enhancement. Trusted Advisor: Share expert perspectives on the business value provided by our solutions, building confidence and trust with potential customers. If you're passionate about driving meaningful change, facilitating impactful conversations, and delivering innovative solutions that drive business outcomes, we invite you to join us in shaping the future of Salesforce-powered transformation. Specific Responsibilities: Provide thought leadership in how large enterprise organisation can drive customer success through digital transformation. Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops. Be an innovator who can build new solutions using out-of-the-box thinking. Engage with business users to build solution presentations, demonstrations and prototypes. Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state. The ability to authoritatively present and articulate the business value to managers and executives of all levels. Deliver functional and technical responses to RFPs/RFIs. Work as an excellent teammate by chipping in, learning and sharing new knowledge. Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology. Lead multiple customer engagements concurrently. Be self-motivated, flexible, and take initiative. Required Skills: Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) A minimum of 5+ yrs of relevant experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions. Relevant Industry Experience into Retail & Consumer Good Strong focus and experience in pre-sales or implementation is required. Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw Day in life of across different LOBs. Business Analysis/ Business case/return on investment construction. Experience in sophisticated solution selling to Enterprise customers A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions. Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques. Outstanding presentation and demonstration skills. Qualification : Degree or equivalent relevant experience required.

The Role: Associate, IT Service Operations The Team: Our team is responsible for business management activities within the Technology group of OSTTRA including Technology Budget Management, Purchase request to Purchase order processes, the streamlining of business processes, and being enablers for the overall success of the Technology group. Our team values efficiency, innovation, and collaboration to drive operational excellence and pride ourselves on our ability to identify and implement process improvements while maintaining a strong focus on delivering high quality results to support the organizational success. The Impact: The Business Management analyst plays a crucial role in contributing to the overall objectives of the team and Technology organization. By optimizing business processes, headcount activities and ensuring seamless purchase order and invoice management, this role directly impacts the organization s operational efficiency, cost effectiveness and productivity. What s in it for you: We are looking for an experienced (5+ years in a similar role) IT ServiceDesk Engineer who can work independently, self-motivate and work in a global and multicultural team and goes the extra mile to ensure high quality in the work delivered. To enjoy working in this role we believe you have deep technical and process-oriented skills within your area of expertise, are very structured and thorough, are humble and take responsibility for the greater picture. Responsibilities: The role Directly responsible and accountable for the delivery of excellent end-user support to colleagues across all OSTTRA locations (APAC, India, UK and US) while being an integral member of larger EUC global support. Act as the first point of contact for the business, logging, triaging, managing, and resolving incidents and service requests across all OSTTRA EUC technologies Provide first and second line support via telephone support, email, live support, in person walk ups and managing queues from Self Service Portal, chats, emails and other channels. Identify, troubleshoot, resolve all support issues relating to OSTTRA Group corporate laptop, productivity & collaboration suites, telephony, video conferencing and associated business applications. Providing effective handover and escalation when necessary Effectively deal with all workloads within agreed Service Level Agreement periods. Ensure that information security considerations and controls are in place and always adhere to the Information Security policies. Provide advanced remote and deskside technical support for desktop (laptop) and telephony environment. Knowledge of Microsoft Windows 10, AD, MS Endpoint Management, Microsoft Endpoint manager, SCCM, Autopilot, Cloud App security Microsoft 365, Google Workspace and storage solutions and audio/visuals desktops/laptops/printers)Knowledge should also include hardware support (including Responsible for working with third party service providers to ensure end to end support is maintained as required. Document, maintain, use and share appropriate product and services knowledge articles and learn about new products and services as required To keep up to date with developments within the organization that may have an impact on the user experience. To fulfil any additional / ad hoc duties as required to meet the needs of the business What We re Looking For: In depth experience & expertise on Google Workspace is a must In depth experience & expertise on Microsoft 365 is a must Understanding and experience of Microsoft Exchange/Active Directory/Microsoft 365, creating and managing emails accounts, creating and amending distribution groups, creating, amending and troubleshooting issues with user accounts and permissions, including Group policies. Ability to work from ITSM tools such as Jira and self-prioritize workstack. Act on initiative with minimal management, and on multiple tasks concurrently In depth knowledge of Windows 10/11 Knowledge of standard range of desktop applications and hardware Follow-me print solutions Understanding of mobile devices iOS and Android and mobile device management (Microsoft Endpoint manager and Google MDM) Knowledge and experience of using anti-virus systems Knowledge of networking configuration LAN/WAN and wireless connections, with a technical ability and understanding of FTP, SSL etc hardware and operating systems (e.g. Windows, Linux, Apple) , storage solutions Desktop/Laptop/Telephony Working knowledge and understanding of Experience with basic networking protocols and network services including DNS, DHP and TCP/IP Basic understanding of IT Security, network protocols, firewall and VPN configurations, as well as remote access, content filtering, spam filtering, malware and virus protection Knowledge of audio and video conferencing technologies Knowledge and understanding of End User Collaboration systems email, chat, voice video, conferencing etc Previous experience within a Technical Service Desk/Desktop role in a Customer Service environment Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM qualification Experience & expertise in working with JAMF. As this is a global role, some international travel may be necessary.