Monitoring AND Logging Jobs in Mohali

Job Title: Principal Engineer Location: Mohali About The Role As a Senior Software Engineer, you will play a pivotal role in designing, developing, and optimizing BotPenguin s AI chatbot & Agents platform. You ll collaborate with product managers, tech leads, and customer success teams to develop robust backend APIs, integrate with frontend applications, and enhance system performance. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 3-6 years in software development roles. Technical Skills: Strong understanding of MEAN/MERN Stack technologies. Experience in software architecture planning and low-level design. Ability to create and implement scalable, high-performance solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion. Soft Skills: Strong analytical mindset, leadership skills, and a passion for mentoring junior developers. What you will be doing Collaborate with the Product Team to plan and implement technical solutions for new features. Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs. Conduct code reviews to ensure adherence to best practices and coding standards. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Mentor junior engineers, providing guidance on best practices and career growth. Any other task relevant to the product that may be needed. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. *Based on performance, this role offers the opportunity for promotion to a VP position.

Job Title: Customer Support Specialist Location: Mohali About the role: We are looking for an organized, efficient Sales Support Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Sales Support Specialist is also responsible for monitoring sales and the performance of the sales team, as well as recording sales data. To be successful Sales Support Specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills. What you will be doing: Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports. Recording sales trends and liaising with account managers to develop sales strategies. Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction. Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems. Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system. Handling administrative duties for the company and its executives and management teams. Scheduling customer meetings and conferences. Reporting any unusual activity to your supervisors. What you need for this position: A High School Diploma or equivalent. A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous. Experience in administration and high-volume office work may be advantageous. Strong analytical, organizational, and time management skills. Excellent team working, motivational, interpersonal, communication, and customer service skills. The ability to multitask and quickly switch your focus. Qualification : A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous.

Job description An ideal SEO Team lead should be effectively handling his team of SEO executives, and Have knowledge about all SEO techniques. The candidate should possess exceptional attention to detail, and have good technical, and analytical skills. We are looking for a candidate having good communication skills. Experience in client handling and project management is required. Major Responsibilities as SEO Team Lead: Should handle a team of SEO Executives. The SEO lead would be responsible for leading and mentoring a team of the analyst to drive business goals Developing detailed project plans and monitoring progress while delivering projects on time ensuring quality standards Make decisions about the day-to-day operation of the team members, including management of work assignments by them Perform and ensure completion of quality review check on outgoing work by the team to ensure quality, accuracy, and consistency Brainstorm new and creative SEO growth strategies Review, analyze and send the Weekly & Monthly to the clients Ensuring the Monthly POA & Commitments are delivered as per expectation Act as subject matter expert for team members, peers, and clients Take the primary responsibility for all the Technical Audits & ensuring that the client website is following all the SEO best practices Communicate to team and management on project development, timelines, and results Assign all work assignments, commit the team to the work, manage the quality of the work and drive the people management activities within the team Requirements Skills and Qualifications: least 3-4 years previous experience in SEO, Digital marketing Least 2 years experience in Team leading Ability to lead a team of multiple SEO Executive Excellent written and verbal communication skills Ability to identify and resolve problems Ability to organise, manage, and prioritise tasks Proficient computer skills, including google sheets must be well experienced in managing hourly projects from freelance portals

Job Description We are seeking an Inside Sales Manager (US/UK Process) for IT Sales. Your role will include monitoring sales metrics and required to communicate at multiple levels within the sales process. Thus, exceptional interpersonal and communication skills are essential. Responsibilities: - Will be responsible for achieving sales targets from Software products & Services sales. - Target Database building/ updating/calls, follow-ups, client presentations, proposal creation, RFP/ RFI, sales collateral, closures, etc. - Must have experience in handling a team of IT Sales. - Maintaining Timeline, tracker sheet for leads generated, closures, etc - Brainstorm new and creative growth strategies. - Build and deliver a strong business pipeline by contributing heavily to the top of the sales funnel. - To meet the quarterly revenue targets. Requirements - Relevant experience with the US/ UK market in Inside Sales / Business Development of IT services, software services, and software solutions domain - Sound experience in cold calling with the best email writing skills and customer follow-ups. - Persuasive, high energy levels with a positive attitude. - Excellent on the number, target driven. - Willingness to work during US business hours (US Shift/Night Shift) - Excellent email articulation, Excel, PowerPoint, and CRM skills. - Ability to multitask, prioritize, and manage time effectively - Proven track record in inside sales with consistent performance above quotas and goals -Good communication is an absolute must. Benefits - Platform to work on Cutting Edge Technology like Blockchain, Cryptocurrency, Metaverse, DeFi Applications AI, and many more. - 5 Days Working - Uncapped Incentive Plans - Good Salary Hike - Good Working Environment - Rewards and Recognitions

Job Title: Back-End Developer / Backend Engineer Job Type: Full-time Job Description: WebGuruz is seeking a skilled Back-End Developer or Backend Engineer to join our team. This role is crucial in developing and maintaining the technology behind a website, ensuring that the server-side of web applications runs smoothly. As a Back-End Developer, you'll be responsible for the functionality, performance, and scalability of websites, supporting the user interfaces designed by the front-end team. The ideal candidate will have experience in server-side technologies, database management, and a strong understanding of web development. You will also be responsible for team handling and client interaction, ensuring smooth project execution and timely delivery. Key Responsibilities: Backend Development: Develop and maintain the server-side logic and APIs for web applications, ensuring scalability, performance, and reliability. Team Handling: Manage a team of developers, ensuring the team delivers high-quality code, follows coding standards, and adheres to project timelines. Client Interaction: Regular client calls to understand business requirements, create technology specifications, and provide updates on project progress. Collaborate with Front-End Developers: Work closely with the front-end team to ensure seamless integration between the front-end and back-end technologies. Process Improvement: Review and improve current development processes and methodologies to ensure efficiency and quality. Code Quality: Write high-quality, maintainable code while adhering to best practices and coding standards. Documentation: Maintain proper documentation for the back-end systems and codebase. Training & Mentoring: Provide training to team members and mentor them to ensure they are up-to-date with the latest technologies and development practices. Status Reporting: Provide weekly and monthly project status reports to the Project Manager. Required Skills and Experience: Languages: In-depth knowledge of JavaScript, CSS, HTML, and other front-end technologies. Frameworks: Familiarity with React.js, Node.js, and other related tools and frameworks. Backend Technologies: Proficiency in at least one server-side technology (such as Java, PHP, or Node.js). Databases: Strong understanding of relational databases and SQL. Version Control: Experience using GitHub or similar version control systems. User Interface Design: Exposure to user interface design and integrating front-end with back-end functionalities. Software Development Life Cycle (SDLC): Understanding of SDLC and Agile methodologies. Communication Skills: Strong verbal and written communication skills to interact with clients and the team. Team Management: Prior experience in leading a team of developers and ensuring project delivery on time. Desired Skills: MEAN Stack: Experience working with the MEAN stack (MongoDB, Express.js, Angular, Node.js). Angular: Proficiency in Angular or similar front-end frameworks. Client Handling: Proven experience in interacting directly with clients to gather requirements and provide project updates. What We Offer: Competitive salary and benefits. Opportunity to lead a dynamic team and work on exciting projects. Collaborative work environment where innovation and growth are encouraged. Professional development and training opportunities. Flexible work culture and career growth potential. If you're passionate about back-end development, leading teams, and collaborating with clients to deliver high-quality solutions, we would love to have you on board! Apply now to join WebGuruz Technologies!

Job Title: Content Strategist Location: Mohali About the role: The Content Strategist will play a pivotal role in shaping the content strategy for BotPenguin and other Relinns products. As part of a fast-paced environment, this role demands a dynamic professional with hands-on experience in content marketing within product companies, ideally in the SaaS space. They will be responsible for developing, implementing, and managing content plans across various platforms, driving brand visibility and customer engagement through strategic campaigns. With expertise in SEO, analytics, and digital marketing principles, the Content Strategist will collaborate across teams to deliver impactful content aligned with business goals. This role offers an opportunity to lead initiatives, analyze performance metrics, and contribute to the overall growth of Relinns products through innovative content strategies. What You Need for this Position: Master s degree in Marketing, Communications, or a related field. 1 to 3 years of proven experience in content marketing within a product company (preferably a SaaS product). Hands-on experience in planning and executing content strategies and campaigns and being the brand voice. Exceptional writing and editing skills with a keen eye for detail ensuring the alignment with overall business goals. Strong understanding of SEO, SEM, and digital marketing principles. Proficiency in content management systems (CMS) and analytics tools. Ability to develop and execute content strategies that drive brand awareness and customer engagement. Excellent interpersonal and communication skills, with the ability to collaborate effectively and manage tasks within a team. What You Will Be Doing: Lead the creation and execution of content strategies for BotPenguin and other Relinns products. Ensure alignment with business goals and brand guidelines. Direct the production of high-quality content across multiple channels (website, blogs, social media, etc.) and collaborate with internal teams to align content. Organize and maintain the content calendar, ensuring timely delivery of all content pieces, including blogs, social media posts, and email campaigns. Optimize content for SEO to drive organic traffic. Implement SEM strategies to enhance visibility and engagement. Monitor content performance using analytics tools. Generate insights to refine content strategies and improve results. Plan and execute content-driven marketing campaigns that support broader marketing initiatives. Oversee content distribution across owned and earned media channels, ensuring maximum reach and engagement. Work closely with marketing, design, product, and sales teams to align content efforts with business objectives. Lead and mentor a team of content creators. Provide feedback to ensure high-quality output and continuous improvement. Create and maintain training materials for new team members to ensure consistency in content creation. Continuously track industry trends and integrate new insights into content strategies. Top reasons to work with us: The organization is led by an IIM alumnus who built the organization on a strong set of values. So you will be continuing your MBA journey itself. Join a fast-paced team of like-minded individuals who share the same passion as you with whom you'll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning & development. Qualification : Masters degree in Marketing, Communications, or a related field.