Moodle Customization Jobs in Gandhinagar

14 Jobs Found

DS

Moodle Developer

Drc Systems

3-5 Years | Not Disclosed | Gandhinagar, Gujarat, India | Full-time

Moodle Developer GIFT City, Gandhinagar Experience: 3 to 5 Years Location: GIFT City, Gandhinagar Work Shift: 10:00 AM to 6:30 PM IST Educational Qualifications B.Tech / B.E / B.C.A / M.C.A Job Responsibilities Proven experience with Moodle API and integrating it with third-party systems Design, configure, customize, and implement responsive and effective LMS systems Implement scalable multi-tenancy Moodle architecture for large-scale deployments Analyze business processes and user requirements to create customized Moodle solutions Provide support for Moodle/PHP implementations and troubleshoot technical issues Install Moodle environment on AWS or other cloud servers with IT support Implement certification programs for various user types within Moodle Design and implement reports on employee learning status Self-motivated with the ability to track, prioritize, and follow up on multiple projects Knowledge of Drupal or Shopify is a plus Required Skills & Technologies Proven experience in working with Moodle API and third-party system integrations Strong knowledge of LMS systems and Moodle s design, configuration, and customization Experience with scalable Moodle architecture and multi-tenancy solutions Proficiency in Moodle/PHP implementations and troubleshooting Familiarity with cloud services such as AWS Self-motivated and capable of handling multiple projects Knowledge of Drupal or Shopify is a plus Qualification : B.Tech / B.E / B.C.A / M.C.A

Moodle Developer Moodle Developer Full-Time Php
DS

Python Open Edx

Drc Systems

2+ Years | Not Disclosed | Gandhinagar, Gujarat, India | Full-time

Python Open edX Developer GIFT City, Gandhinagar Experience: 2+ Years Location: GIFT City, Gandhinagar Work Shift: 10:00 AM to 6:30 PM IST Educational Qualifications B.Tech / B.E / B.C.A prior to M.C.A Job Responsibilities Develop, maintain, and enhance software products as a Python Developer Work with Open edX architecture, including MOOC configurations, theming, branding, and reporting Build and maintain Python-based web applications using frameworks like Django Integrate third-party web services, including payment gateways, streaming services, and APIs Setup, enhance, and manage Open edX environments, mobile app branding, and analytics Handle Xblock customization and development for Open edX Develop and maintain LTI integrations, SSO setups, and other related technologies Ensure secure media streaming, analytics setup, and third-party webinar services integration Work with MySQL, MongoDB, PostgreSQL, and other databases Deploy applications in cloud environments or on-premise, with support from the DevOps team Required Skills & Technologies Strong knowledge of Python, Django, and Object-Oriented programming In-depth experience with Open edX setup, theming, configuration, and enhancement Experience with HTML, CSS, and JavaScript for frontend development Working knowledge of databases like MySQL, MongoDB, and PostgreSQL Familiarity with Dev stack and Docker for development and deployment Experience integrating third-party systems like BB, Discourse, and payment gateways Knowledge of SAML, SSO, and other security protocols for Open edX platforms Experience deploying on cloud environments and familiarity with DevOps workflows Qualification : B.Tech / B.E / B.C.A prior to M.C.A

Python Open edx Full-Time Django Javascript
OD

Business Support Analyst (ERP Support)

Odoo

1+ Year | Not Disclosed | Gandhinagar, Gujarat, India | Full-time

Position: Business Support Analyst (ERP Support) Location: Gandhinagar Department: Services / Business Support About Odoo: Users of the Product: 7,000,000 Company Growth: 60% Year-over-Year Company Maturity: Profitable What We Look For: As a Business Support Analyst, you will bring a positive attitude and energy to support our current and potential customers, as well as collaborate with internal teams. Our goal is simple: keep our customers happy by solving their issues and providing high-quality service. Your role will focus on helping users of our software by investigating their inquiries and providing the best possible solutions. When customers reach out through ticketing, live chat, or phone calls, you'll identify functional issues and dig deeper for solutions. If necessary, you will escalate complex issues to our Developers. You will also closely collaborate with internal teams such as Consultants, Sales, and Developers. Essentially, you ll be the link between the end-users and Odoo, ensuring smooth communication and resolution. Key Responsibilities: Assist customers in using Odoo Business Apps Troubleshoot and resolve functional issues by thorough investigation Engage with visitors and leads through live chat support Ensure customer satisfaction by providing excellent service Continuously improve the customer experience Contribute to product enhancements and documentation updates Participate in side projects like recruiting, onboarding new team members, and delivering training sessions Must-Have Qualifications: 1+ years of experience in a similar support or technical role Bachelor's or Master s degree Strong IT and business acumen Customer-oriented approach Self-driven and quick to learn Fluent in English Strong problem-solving skills and solution-focused mindset Nice-to-Have Qualifications: In-depth knowledge of business processes Technical knowledge (XML, Python, JavaScript) Why You Should Say YES to This Job: Comprehensive Training: Enjoy 2 weeks of intensive functional training with certification upon completion. Impact: Contribute to improving Odoo by providing valuable user feedback. Exceptional Support Experience: Deliver outstanding customer service and make a real difference for our clients. Variety: No two days are the same your work will always be dynamic and engaging! Qualification : Bachelor's or Masters degree

Business Support Business support Support business Analyst
DS

Magento 2 Developer

Drc Systems

3-5 Years | Not Disclosed | Gandhinagar, Gujarat, India | Full-time

Magento 2 Developer GIFT City, Gandhinagar Experience: 3 to 5 Years Location: GIFT City, Gandhinagar Work Shift: 10:00 AM to 6:30 PM IST Educational Qualifications B.Tech / B.E / B.C.A before M.C.A Job Responsibilities Develop, customize, and maintain Magento 2 websites and applications Implement Magento modules and customize them according to business requirements Design and implement Magento themes and layouts for optimal performance Work with REST and GraphQL APIs for system integrations Integrate third-party APIs, payment gateways, and shipping methods into Magento Optimize website performance to ensure a responsive and fast user experience Write clean, efficient, and well-documented code for scalability and maintainability Collaborate with cross-functional teams to design and implement new features Use Git for version control and collaborative development Troubleshoot and debug issues related to Magento 2 Required Skills & Technologies 3+ years of experience in Magento 2 development Strong proficiency in PHP, MySQL, HTML, CSS, JavaScript, and jQuery Experience with Magento module development and customization Deep knowledge of Magento theming and layout customization Strong understanding of REST and GraphQL APIs Experience with Git for version control Familiarity with Linux servers and CLI commands is a plus Experience with payment gateways, shipping methods, and third-party integrations Ability to write clean, maintainable, and efficient code Qualification : B.Tech / B.E / B.C.A before M.C.A

Magento Developer Magento Developer Full-Time Magento 2
DS

Hubspot Developer

Drc Systems

3-4 Years | Not Disclosed | Gandhinagar, Gujarat, India | Full-time

HubSpot Developer GIFT City, Gandhinagar Experience: 3 to 4 Years Location: GIFT City, Gandhinagar Work Shift: 10:00 AM to 6:30 PM IST Educational Qualifications B.Tech / B.E / B.C.A prior to M.C.A Job Responsibilities Proven experience as a HubSpot CRM Developer with strong knowledge of HubSpot CRM architecture Expertise in HubSpot s APIs and integrating them with third-party systems Proficiency in HTML, CSS, JavaScript, and HubL (HubSpot s Markup Language) Experience with HubSpot CMS and building custom modules within it Familiarity with automation tools and workflows within HubSpot Strong understanding of CRM best practices, data hygiene, and lead management Ability to work in agile environments and adapt to evolving project needs Problem-solving mindset with strong attention to detail Excellent communication and teamwork skills Hold HubSpot certifications (e.g., HubSpot CRM, HubSpot CMS, HubSpot Sales) Experience with CRM migration and transitioning from other CRM systems Familiarity with SQL and databases Required Skills & Technologies Strong experience in HubSpot CRM development and architecture Familiarity with CRM systems and their integration with various business tools Proficiency in web technologies like HTML, CSS, JavaScript, and HubL Understanding of HubSpot CMS and its customization capabilities Familiarity with automation, workflows, and best practices within the CRM space Problem-solving skills, ability to debug and troubleshoot issues Experience with CRM migration and transitioning from other systems Knowledge of SQL and database integration Qualification : B.Tech / B.E / B.C.A prior to M.C.A

HubSpot Developer Hubspot developer Full-Time HubSpot CMS
DS

Wordpress Developer

Drc Systems

3-5 Years | Not Disclosed | Gandhinagar, Gujarat, India | Full-time

WordPress Developer GIFT City, Gandhinagar Experience: 3 to 5 Years Location: GIFT City, Gandhinagar Work Shift: 10:00 AM to 6:30 PM IST Educational Qualifications B.Tech / B.E / B.C.A with M.C.A preferred Job Responsibilities Design, develop, and implement custom WordPress websites for clients Work on front-end and back-end development, including WordPress theme and plugin development Integrate WordPress sites with external systems and services Perform site maintenance, including security updates and troubleshooting Optimize websites for performance and SEO Collaborate with clients to understand their requirements and deliver solutions Maintain and update existing WordPress sites Use version control tools like Git and SVN for code management Follow best practices in WordPress development and stay current with emerging technologies Required Skills & Technologies Strong experience with **PHP**, **MySQL**, and the **WordPress ecosystem** Proficient in **WordPress theme** and **plugin development** Strong knowledge of **HTML5**, **CSS3**, **JavaScript**, and **JQuery** Experience interacting with **RESTful APIs** and data formats like **JSON** and **XML** Strong expertise in **PHP back-end development** Familiarity with **LAMP stack** (Linux, Apache, MySQL, PHP) Experience with version control tools like **Git** and **SVN** Excellent problem-solving skills and ability to work independently Qualification : B.Tech / B.E / B.C.A with M.C.A preferred

WordPress Developer WordPress Developer Full-Time Php
DS

Pre Sales

Drc Systems

1-2 Years | Not Disclosed | Gandhinagar, Gujarat, India | Full-time

Pre-Sales Executive Experience Required: 1 to 2 Years Location: GIFT City, Gandhinagar Shift Timing: 11 AM to 8:00 PM Educational Qualifications Bachelor s degree in Business Administration, Marketing, Communications, or a related field. Key Responsibilities Search and Identification: Conduct thorough searches for BID/RFP opportunities across various platforms and databases relevant to the industry. Shortlisting: Evaluate and shortlist potential BID/RFP opportunities based on company criteria, strategic goals, and likelihood of success. Proposal Management: Coordinate and manage the entire proposal process from initial interest to final submission, ensuring all requirements and deadlines are met. Documentation: Prepare, edit, and review proposal documents to ensure clarity, compliance, and alignment with client expectations and company standards. Collaboration: Work closely with cross-functional teams, including sales, marketing, technical, and legal departments, to gather necessary information and inputs. Continuous Improvement: Continuously refine and improve BID/RFP processes, tools, and templates to enhance efficiency and effectiveness. Required Skills and Competencies Proven knowledge in BID/RFP search, shortlisting, and management, preferably in IT. Strong research, analytical, and organizational skills. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite and other proposal management software. Qualification : Bachelors degree in Business Administration, Marketing, Communications, or a related field.

Sales Pre sales Full-Time Pre-Sales Solution Selling
OD

Implementation Consultant

Odoo

1+ Year | Not Disclosed | Gandhinagar, Gujarat, India | Full-time

Implementation Consultant Location: Gandhinagar, Gujarat, India Department: Services / Business Services About Us Join Odoo, a growing software company with an open-source product, a massive global community, and an exciting, fun work environment. As an Implementation Consultant, you will play a pivotal role in helping our clients implement and utilize Odoo software for their businesses. Users of the Product: 7,000,000+ Company Growth: 60% Year-over-Year Company Maturity: Profitable Working Model: Work from Office / Onsite What We Look For As an Implementation Consultant, you will work closely with clients to help them make the best use of Odoo Software. You'll analyze their needs, deliver personalized training, and provide ongoing support to ensure they get the most value from the system. You'll also play a key role in expanding our partner network by coaching and helping partners around the world implement Odoo in their client projects and become Odoo experts. You ll need experience in implementation within domains such as manufacturing, accounting and finance, supply chain management, and e-commerce. Responsibilities Analyze customer needs and suggest tailored solutions Guide customers through the entire delivery cycle from software configuration to go-live Negotiate required resources and timelines Train customers and partners to become Odoo Champions Provide first-line support for customers Support the sales team during pre-sale activities Provide feedback to the Product Owners Must Have Bachelor s or Master s degree Minimum of 1+ year of experience in business/ERP applications Strong understanding of different business processes Excellent communication and negotiation skills Fluent in English Ability to learn quickly and execute efficiently Affinity with the IT world Nice to Have Experience in management software implementation Mastery in product demonstrations Experience dealing with various industries and customer segments Autonomous, assertive, and proactive approach Ability to multitask Why This Job Is Essential Smart Team: Work with a great team of intelligent and motivated people in a friendly, open culture Training: Receive two weeks of intensive functional training Variety of Projects: Work on various business applications (accounting, manufacturing, inventory, e-commerce, sales, and purchase) Career Development: Opportunity to move to different departments like Support, Product Owner, Quick Start, and Migration Compensation & Perks: Full-time position with an attractive salary package Paid Leaves: 5-day work week, 24 paid leaves, and public holidays as per IT industry standards Prime Location: Work in a prime location with easy transportation connectivity Training: 8 hours of training every month to stay updated with the product and technology Eat & Drink: Tea, coffee, and snacks provided throughout the day Sponsored Events: Team outings, team lunches, festive celebrations, and team-building activities Exchange Program: Opportunity to apply for a similar position in an Odoo subsidiary Qualification : Bachelors or Masters degree

Implementation Consultant Implementation consultant Full-Time ERP Systems
CI

Odoo Developer

Caret It Solutions Pvt. Ltd

2+ Years | Not Disclosed | Gandhinagar, Gujarat, India | Full-time

Odoo Developer Experience: Minimum 2+ years of hands-on experience in Odoo development. Position: 03 Responsibility: Custom Development: Develop, customize, and maintain Odoo modules based on business requirements. Integration: Integrate Odoo with other third-party systems, ensuring seamless data flow and process automation. Module Implementation: Implement Odoo ERP modules (Sales, CRM, Inventory, Accounting, Manufacturing, HR, etc.) for clients. Technical Support: Provide technical support and troubleshooting for Odoo-related issues. Code Review: Participate in code reviews, ensuring the quality and performance of the Odoo applications. Documentation: Create and maintain technical documentation related to Odoo customizations and integrations. Collaboration: Work closely with cross-functional teams including business analysts, project managers, and end-users to gather requirements and deliver solutions. Dedication: A strong commitment to your work, consistently meeting or exceeding expectations. Reliability: Demonstrated punctuality and a strong sense of responsibility in previous roles. Key Skills and Qualifications: Programming Languages: Proficiency in Python and JavaScript. Odoo Framework: Strong understanding of Odoo s ORM, workflow, and QWeb templating. Database: Experience with PostgreSQL database management. Web Technologies: Familiarity with front-end technologies like HTML, CSS, and XML. Version Control: Experience with version control systems like Git. Problem Solving: Strong analytical and problem-solving skills with the ability to troubleshoot and resolve complex issues. Communication: Good communication skills and the ability to work effectively in a team environment.

Odoo Developer Odoo Developer Full-Time Erp Development
CI

Php Intern

Caret It Solutions Pvt. Ltd

Fresher | Not Disclosed | Gandhinagar, Gujarat, India | Full-time

Job Description: PHP Intern Location: Gandhinagar, India Responsibilities: PHP Application Development & Maintenance: Assist in the development, maintenance, and enhancement of PHP applications. Frontend Integration: Collaborate with frontend developers to integrate PHP applications with HTML, CSS, and JavaScript. Database Management: Manage and interact with databases, ensuring efficient storage, retrieval, and management of data. API Development & Integration: Assist in developing RESTful APIs and integrating third-party APIs into PHP applications. Code Testing & Debugging: Perform testing of PHP code and assist in debugging to ensure high-quality, error-free applications. Security & Optimization: Implement security measures and optimize the performance of applications. Collaboration & Documentation: Collaborate with team members and document code and processes for future reference. Version Control: Utilize Git for version control to manage and track code changes. Stay Updated with New Technologies: Keep up-to-date with emerging technologies, PHP trends, and best practices. Skills: Proficiency in PHP: Solid understanding of PHP and object-oriented programming principles. Basic Understanding of Frontend Technologies: Working knowledge of HTML, CSS, and JavaScript. Database Management: Experience with managing databases like MySQL or PostgreSQL. PHP Frameworks: Familiarity with popular PHP frameworks like Laravel, CodeIgniter, or Symfony. JavaScript Frameworks: Basic familiarity with modern JavaScript frameworks like React or Angular is a plus. Version Control with Git: Proficiency in using Git for version control and collaboration. RESTful APIs: Basic knowledge of designing and consuming RESTful APIs. Security and Optimization: Awareness of security practices (e.g., SQL Injection, XSS) and optimization techniques for PHP applications. Testing and Debugging: Familiar with testing and debugging tools to improve code quality and performance. Command Line & Server Management: Basic understanding of using the command line and managing PHP applications on servers. Knowledge: MVC Architecture: Understanding of Model-View-Controller (MVC) design pattern. CMS Platforms: Exposure to working with Content Management Systems (CMS) such as WordPress or Drupal. E-commerce Platforms: Knowledge of building and managing e-commerce platforms using PHP. Cloud Services: Familiarity with deploying PHP applications on cloud services like AWS, Google Cloud, or Azure. Agile Practices: Exposure to Agile methodologies and collaborative teamwork. Traits: Problem-Solving Skills: Strong analytical skills to solve complex problems and find efficient solutions. Attention to Detail: Precision in writing clean, optimized, and error-free code. Communication Skills: Strong verbal and written communication skills to collaborate effectively within the team. Adaptability: Ability to adapt to new technologies and work in a dynamic environment. Logical & Analytical Thinking: A logical and methodical approach to coding and troubleshooting. Time Management: Ability to manage time efficiently and meet deadlines while working on multiple tasks. Motivations: Continuous Learning and Growth: Enthusiasm to learn new technologies and grow in the field of PHP development. Desire to Build Quality Applications: Passion for creating high-quality applications that solve real-world problems. Problem-Solving Mindset: A drive to tackle challenges and improve application functionality. Collaboration & Teamwork: A strong desire to work within a team to build innovative solutions. Contributing to Innovation: Eagerness to contribute fresh ideas to create innovative applications and features.

Php Intern Php intern Full-Time Web development
MI

Sales Executive (Software Products)

Mindphin

Fresher | Not Disclosed | Gandhinagar, Gujarat, India | Full-time

Job Title: Sales Executive (Software Products) Location: Gandhinagar, Gujarat Work Modality: Full-time About Us: At our company, we believe in fostering innovation, autonomy, and collaboration. As a growing organization, we provide an exciting opportunity for individuals to join a talented team of professionals dedicated to creating disruptive products that make a significant impact. We offer a creative and dynamic work environment where employees are given real responsibilities, contributing directly to the company's success, while having opportunities for personal and professional growth. Responsibilities: Lead the Entire Sales Cycle: Own the sales process from prospecting through to closing, ensuring success in each deal. Achieve Monthly Sales Objectives: Meet and exceed sales targets by identifying new business opportunities and nurturing leads. Qualify Customer Needs: Understand client requirements, offer tailored solutions, and guide them through the decision-making process. Negotiate and Contract: Lead negotiations to create win-win agreements, balancing both the customer's and company s interests. Master Product Demos: Deliver compelling and effective product demos that highlight the full value of our software solutions. Must Have: Bachelor's Degree or Higher in a relevant field. Passion for Software Products and a genuine interest in technology. Perfect Written English for clear communication and documentation. Highly Creative and Autonomous with a strong ability to think outside the box and take initiative. Nice to Have: Experience in Writing Online Content or copywriting. Proficiency in additional languages. Experience with Google AdWords or other digital marketing tools. Strong analytical skills for assessing market trends and customer data. Great Team: Join a talented, friendly group of people in a collaborative and open work culture. Autonomy & Flexibility: Enjoy real responsibilities, without unnecessary corporate processes or rigid working hours. Fast-Paced Environment: Work in a rapidly growing company where you can expand your knowledge, contribute to product development, and help the company succeed. Creative Freedom: Utilize your creativity and problem-solving skills to enhance the product and customer experience. What We Offer: Real Impact: Your work will have a direct impact on the company's success, and you'll be able to see the tangible results of your contributions. Team Building & Activities: Participate in team-building events, weekly sports sessions, and monthly social activities. Attractive Salary & Perks: Competitive full-time salary with benefits. 12 days of training per year, including 6 of your choice to focus on your professional development. Fruit, coffee, and snacks available at the office for a refreshing workday. Opportunities to play sports with colleagues we cover the bill! If you're a motivated, creative, and results-driven individual ready to contribute to a growing company and its success, we want you on our team! Join us in Gandhinagar and make a real impact with your work. Qualification : Bachelor's Degree or Higher in a relevant field.

Odoo Experience Developer Odoo Developer Developer experience
MI

Sales Specialist

Mindphin

Fresher | Not Disclosed | Gandhinagar, Gujarat, India | Full-time

Job Title: Sales Specialist Location: Gandhinagar, India Work Modality: Full-time, Work from Office About Us: Join our innovative and rapidly growing company where you ll work alongside a talented team to create and deploy disruptive products. We offer great benefits, the opportunity for career advancement, and the chance to learn from accomplished leaders. We are looking for an experienced, dynamic individual who is passionate about software products and thrives in a fast-paced, creative environment. This position is ideal for someone who can think outside the box and has a strong "get it done" mentality. Key Responsibilities: Sales Leadership: Take ownership of the entire sales cycle, from lead generation to closing deals. Achieve Sales Targets: Meet or exceed monthly sales objectives by identifying, qualifying, and securing new business opportunities. Customer Relationship Management: Understand the unique needs of each customer and provide tailored solutions to meet those needs. Product Demonstrations: Conduct software demos to showcase the value and benefits of our products, ensuring customer satisfaction. Negotiation and Contracts: Negotiate terms and contracts to close deals in a way that s beneficial to both the company and the customer. Sales Strategy: Continuously improve sales strategies and processes to maximize efficiency and sales performance. Must-Have Qualifications: Bachelor s Degree or Higher in Business, Sales, or related field. Passion for Software Products: Strong interest and enthusiasm for technology and software. Excellent Written English Skills: Ability to clearly communicate with customers, write proposals, and prepare sales documentation. Self-Motivated and Autonomous: Strong problem-solving skills with a "get it done" attitude and ability to take initiative. Valid Work Permit for Belgium. Nice to Have: Experience in Writing Online Content for marketing and sales purposes. Proficiency in Google AdWords or other digital marketing strategies. Additional Languages: Fluency in other languages would be a plus, especially for international sales opportunities. Strong Analytical Skills to assess market trends and adjust sales strategies accordingly. Collaborative and Friendly Team: Work with a great team of smart and innovative people in an open, flexible work culture. No Rigid Structure: No complicated processes or rigid work hours focus on getting things done effectively. Impact and Responsibility: Your work will have a direct impact on the company s success, with opportunities for real ownership of projects. Expanding Knowledge: Learn from experienced leaders and gain knowledge across various business industries. What We Offer: Competitive Salary: Attractive salary package aligned with your experience and contributions. Training & Development: 12 days of training per year, including 6 days that you can choose based on your interests and career growth. Team Building Activities: Enjoy various activities like weekly sports sessions, team-building events, and monthly social drinks. Health and Wellness: Enjoy playing sports with colleagues, with the bill covered by the company. Snacks & Drinks: Access to fruits, coffee, and snacks at the office to keep you refreshed throughout the day. Qualification : Bachelors Degree or Higher in Business, Sales, or related field.

Odoo Functional Techno functional Full-Time Odoo Development
OD

Customer Support Analyst (erp Support)

Odoo

1+ Year | Not Disclosed | Gandhinagar, Gujarat, India | Full-time

What do we look for? As a Customer Support Analyst, with a positive attitude and dynamism, you will provide support and help to our existing and potential customers, and our colleagues as well. Our goal is to make our customers happy by solving their issues and giving them a good quality service. Your mission will consist of helping our software's users by investigating to provide them with the perfect answer to their questions. When a customer's request comes in, through ticketing, live chat, and phone calls, you will have to understand the functional issue and investigate. If needed, you will redirect customers to our Developers, depending on the types of requests. Indeed, you will closely collaborate with internal teams such as Consultants, Sales, or Developers. In a nutshell, you will be the key point between the end-users and Odoo. Responsibilities Help customers with their use of Odoo Business Apps Solve functional problems by investigating Engage with our visitors and leads (Live chat) Ensure customers' satisfaction Improve customers's experience Contribute to the improvement of our product & all documentation Side projects (recruit and onboard new colleagues, give training, ...) Must Have 1+ years of experience in similar field Bachelor or Master degree IT & Business Affinity Customer oriented Autonomous and fast learner Fluent in English Solution minded Nice to Have Good knowledge of business processes Technical knowledge (XML, Python, JS) Qualification : Bachelor or Master degree

Customer Support Customer Support Analyst Support analyst
OD

Customer Support Analyst (ERP Support)

Odoo

1+ Year | Not Disclosed | Gandhinagar, Gujarat, India | Full-time

Customer Support Analyst (ERP Support) Location: Gandhinagar, Gujarat, India Department: Services / Business Support About Us Join Odoo, a growing software company with a cutting-edge product, a vast global community, and a fun, dynamic work environment. As a Customer Support Analyst, you'll have the opportunity to make a real impact by assisting both existing and potential customers, as well as collaborating with internal teams to deliver exceptional support. Users of the Product: 7,000,000+ Company Growth: 60% Year-over-Year Profitability: Yes What We Look For We are seeking a motivated, customer-oriented individual with a positive attitude and dynamism. As a Customer Support Analyst, you will be responsible for helping users resolve their issues, investigating functional problems, and providing them with high-quality service. You will be the key link between our end-users and Odoo, ensuring customer satisfaction while contributing to improving our product and documentation. Working Model: Work from Office / Onsite What You ll Do Support: Assist customers with their use of Odoo Business Apps Investigation: Troubleshoot and solve functional issues by investigating reported problems Live Chat & Communication: Engage with visitors and leads via live chat and phone calls to provide assistance Customer Satisfaction: Ensure customer satisfaction and improve their experience with the product Product Improvement: Contribute to the enhancement of our product and documentation Side Projects: Participate in recruitment, onboarding new colleagues, and training initiatives What We Value in You 1+ years of experience in a similar role A Bachelor's or Master's degree Affinity for IT and Business processes Customer-focused mindset with strong problem-solving skills Ability to work autonomously and learn quickly Fluent in English A solution-oriented attitude Nice-to-Have Skills Good knowledge of business processes Technical knowledge (XML, Python, JavaScript) Why You Should Say YES to This Job Intensive Training: 2 weeks of functional training with final certification to set you up for success Impact: Directly contribute to the improvement of Odoo by providing valuable user feedback Exciting Challenges: No two days are the same you ll be constantly tackling new challenges Customer Experience: Deliver exceptional support that makes a lasting impact on our clients Compensation & Perks: Full-time position with an attractive salary package Paid Leaves: 5-day work week, 24 paid leaves, and public holidays as per IT industry standards Prime Location: Office located in a prime location with excellent transportation connectivity Training: 8 hours of training each month to stay updated on the latest product features and technology Eat & Drink: Tea, coffee, and snacks provided throughout the day Sponsored Events: Team outings, team lunches, festive celebrations, and various team-building activities Exchange Program: Opportunity to apply for similar roles in Odoo subsidiaries Qualification : A Bachelor's or Master's degree

Customer Support Customer Support Analyst Support analyst

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