MS Office Suite Jobs in Bengaluru

300 Jobs Found

SP

Deputy Project Manager

Sumadhura Properties

10-15 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Deputy Project Manager Experience: 10 15 years Location: Bangalore Job Overview We are seeking a highly skilled and experienced Deputy Project Manager to oversee the execution of residential development projects. This role will require you to manage day-to-day operations, ensure the project is on schedule, maintain high standards of quality and safety, and report progress to management. You will also be responsible for coordinating with contractors, internal departments, and ensuring effective resource mobilization. Key Responsibilities Project Planning & Execution: Plan, monitor, and execute day-to-day project activities as per the established schedule. Ensure progress aligns with project timelines. Progress Reporting: Regularly report project status to management, highlighting achievements, challenges, and milestones. Contractor Coordination: Conduct fortnightly meetings with contractors to review progress, resolve issues, and ensure compliance with project specifications. Quality & Safety Control: Monitor construction activities to ensure adherence to safety standards and quality control procedures. Resource Management: Mobilize and manage resources (manpower, materials, equipment) required for project completion. Coordination & Clarifications: Work closely with the Design and Management departments for drawing clarifications and adjustments. Drawing Analysis: Quickly study and interpret civil and MEP drawings. Raise RFIs (Requests for Information) on an immediate basis when required. Risk Analysis & Management: Conduct risk assessments and develop mitigation strategies to ensure smooth project execution. MIS Reporting: Prepare Management Information System (MIS) reports for tracking and reporting project metrics. Skills & Qualifications Educational Qualification: BE/BTech in Civil Engineering. Experience: 10 15 years in residential development, with a minimum of 2 years of experience in plotted developments. Stability: Minimum 2 years of tenure with previous employers. Technical Skills: Proficiency in AutoCAD, MS Office. Basic knowledge of MS Project and SAP. Knowledge & Expertise: In-depth understanding of civil and MEP drawings. Strong technical knowledge of high-rise monolithic residential structures. Ability to carry out detailed risk analysis and achieve project milestones. Experience in resource planning and mobilizing site resources efficiently. Desired Attributes Strong leadership and team coordination skills. Excellent problem-solving abilities and attention to detail. Ability to work under pressure and meet deadlines without compromising quality. Strong communication skills to interact with internal and external stakeholders effectively. Qualification : BE/BTech in Civil Engineering

Project Manager Deputy manager Project manager Manager project
SP

Qs Engineer

Sumadhura Properties

4-8 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

QS Engineer (Quantity Surveyor) Education: Diploma, BE or BTech in Civil Engineering Experience: 4 8 years (Diploma holders: 8 10 years) Location: Bangalore Job Overview We are seeking a skilled Quantity Surveyor (QS Engineer) to join our team and oversee the measurement, valuation, and financial management of construction works. The QS Engineer will be responsible for preparing and verifying quantities, cost analyses, and progress reports, while ensuring adherence to project timelines, budgets, and quality standards. The role also involves preparing and maintaining QS documentation in line with ISO standards. Key Responsibilities BOQ Preparation: Prepare and revise Bills of Quantities (BOQ) based on project specifications and requirements. Documentation Management: Ensure all QS-related documents are maintained in accordance with ISO standards, ensuring consistency and accuracy. Cash Flow Management: Prepare cash flow forecasts to ensure financial control over project expenses and ensure that costs are tracked appropriately. Quantity Measurement: Take quantities as per GFC (Good For Construction) drawings and perform measurements for ongoing construction activities. Site Coordination: Organize and prepare site meeting agendas, record Minutes of Meeting (MOM), and track follow-ups on pending actions. Monthly QS Data: Prepare and submit monthly QS data for tracking project progress and cost performance. Material Reconciliation: Prepare and manage material reconciliation reports, ensuring that materials on-site match with consumption and procurement. Labour Billing: Verify and prepare labour bills based on work completed, ensuring accurate tracking of costs. Progress Reports: Prepare and present monthly progress reports, highlighting any discrepancies or issues related to cost or timelines. Work Orders & Rate Analysis: Prepare work orders for sub-contractors and conduct detailed rate analysis for various construction activities. Cost Impact & Value Engineering: Assess cost impacts and implement value engineering strategies to optimize cost efficiency without compromising quality. Plant Cost Reconciliation: Prepare batching plant cost impacts and reconcile material usage to ensure that all costs are captured accurately. Required Skills & Qualifications Educational Qualification: Diploma in Civil Engineering with 8 10 years of experience OR BE/BTech in Civil Engineering with 4 8 years of experience. Project Experience: Minimum 2.5 years of site experience. At least 1 project experience in high-rise residential towers. Experience with high-rise, low-rise, and villa projects. Technical Skills: Proficiency in AutoCAD and MS Office for documentation and analysis. Strong knowledge of IS codes and Quantity Surveying (QS) practices. Experience with billing software (ERP/SAP or equivalent) for managing financial data and reports. Core Competencies: Excellent analytical and organizational skills to handle complex QS tasks. Strong communication skills for coordination with various project stakeholders. Ability to work under pressure and meet project deadlines. Qualification : Diploma, BE or BTech in Civil Engineering

Qs Engineer Qs engineer Full-Time Quantity surveyor
CL

Medical Review Physician 1

Clinchoice

2-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Medical Review Physician 1 Location: Bengaluru Employment Type: Full-Time About the Role We are seeking a detail-oriented and experienced Medical Review Physician to join our pharmacovigilance team in Bangalore. In this role, you will be responsible for the medical evaluation of individual case safety reports (ICSRs) across multiple data sources and therapeutic areas, ensuring compliance with global regulatory standards and internal quality benchmarks. Key Responsibilities Medical Review & Safety Assessment Perform medical review of both serious and non-serious ICSRs, with a focus on seriousness, expectedness, causality, and narrative quality. Review ICSRs originating from multiple sources: spontaneous reports, literature, regulatory authorities, solicited sources, and clinical trials. Evaluate and verify the selection of adverse events from source documents, assign appropriate MedDRA codes, assess product labelling, and review narratives for accuracy and completeness. Support triage activities and determine seriousness and relatedness across assigned products. Product & Process Expertise Maintain up-to-date knowledge of product portfolios and safety profiles across therapeutic areas, including Oncology, Respiratory, Immunology, Neuroscience, and Rare Diseases. Ensure timely completion of all medical review activities in line with regulatory timelines and service level agreements (SLAs). Contribute to process improvement initiatives, including implementation of quality control checks and feedback mechanisms. Collaboration & Training Provide expert medical guidance to case processors, data entry associates, and quality reviewers to address queries and discrepancies. Mentor and train team members in GVP concepts, case processing standards, and disease-specific medical knowledge. Collaborate with internal functional teams and client therapeutic groups to resolve case-related issues efficiently. Compliance & Quality Stay updated with ICH-GCP, GVP modules, 21 CFR, and other relevant regulatory guidelines. Deliver consistent, high-quality output while ensuring compliance with client-specific conventions and global safety standards. Take on additional tasks as assigned by the team lead/manager, adapting to shifting business priorities when necessary. Candidate Profile Education: MBBS or MD is required. Experience: 2 4 years of hands-on experience as a Medical Reviewer for ICSRs. Regulatory Knowledge: Strong understanding of ICH-GCP, Good Pharmacovigilance Practices (GVP), 21 CFR, and other international regulatory requirements. Technical Skills: Proficient in MS Office Suite (Outlook, Excel, Word, PowerPoint). Soft Skills: Excellent analytical, communication, and mentoring skills; ability to work independently and as part of a cross-functional team. Be part of a high-impact team contributing to global drug safety. Collaborate across a wide range of therapeutic areas and product portfolios. Develop and grow within a supportive, knowledge-driven work environment. Engage in continuous learning and professional development in a critical area of healthcare. Qualification : MBBS or MD is required

Medical Medical review Physician Medical physician Full-Time
AI

Sr. Executive -business Development

Acme Interiors

6-12 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior Executive Business Development Location: Bangalore Department: Business Development / B2B Sales Experience: 6 to 12 years Education: MBA (Marketing) Key Role Drive business growth by identifying new opportunities, building client relationships, and expanding the company s market presence in B2B segments. Responsibilities Identify and develop new business opportunities to achieve sales targets and revenue growth. Build and maintain strong relationships with existing and potential clients. Conduct market research and competitor analysis to identify trends and opportunities. Prepare and deliver compelling presentations, proposals, and negotiations with clients. Collaborate with internal teams such as marketing, product development, and operations to ensure customer satisfaction and successful project delivery. Monitor sales pipeline and report progress to senior management. Represent the company at industry events, trade shows, and networking forums. Qualifications MBA in Marketing or related field. 6 to 12 years of experience in business development or B2B sales. Proven track record of achieving sales targets and driving business growth. Strong communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team in a fast-paced environment. Proficient in CRM software and MS Office suite. Qualification : MBA in Marketing or related field

Sr. Executive Sr. executive Business Business executive
AI

Head Interior Designer

Acme Interiors

10+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Head Interior Designer (Corporate Interiors) Location: Bangalore Department: Design / Interior Design Experience: 10+ Years Education: Any Graduate (Degree/Diploma in Interior Design or Architecture preferred) Key Role Lead the creative and strategic direction of corporate interior design projects. Oversee end-to-end design execution, manage design teams, and collaborate with cross-functional stakeholders to deliver innovative, functional, and brand-aligned workplace environments. Key Responsibilities Lead concept development, space planning, material selection, and detailed design for corporate interior projects. Manage and mentor a team of interior designers, junior designers, and 3D visualizers. Collaborate with clients, project managers, and vendors to translate business requirements into compelling design solutions. Review and approve design presentations, technical drawings, BOQs, and material specifications. Stay updated with global design trends, materials, and innovations in corporate workspace design. Ensure adherence to project timelines, budgets, and quality standards. Oversee coordination between design and site execution teams to ensure design integrity on-site. Ensure compliance with building codes, health and safety regulations, and sustainability standards. Lead client presentations and manage high-level design discussions and approvals. Qualifications & Skills Graduate in any discipline; specialization in Interior Design, Architecture, or related field preferred. Minimum 10 years of experience in corporate interior design, with at least 3+ years in a leadership role. Strong portfolio showcasing commercial/corporate interior design projects. Expertise in design software such as AutoCAD, SketchUp, Revit, Photoshop, and MS Office. Strong leadership, communication, and team management skills. Proven ability to handle multiple projects and deliver within tight deadlines. Qualification : Any Graduate (Degree/Diploma in Interior Design or Architecture preferred)

Head Interior Designer Head designer Designer head
TT

Electrical System Installation (esi)

Tata Technologies

3-12 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Electrical System Installation (ESI) Engineer Experience: 3 12 Years Location: Bangalore Role Overview: We are looking for an experienced Electrical System Installation Engineer / Technical Leader to support electrical harness design and installation projects, primarily in aerospace programs such as Airbus A320. This role requires managing design synchronization, modification processes, and ensuring compliance with Airbus design standards and processes. The candidate will work closely with cross-functional teams and design offices to deliver consistent, high-quality electrical system installations. Key Responsibilities: Coordinate and synchronize design activities with various design offices and project teams (e.g., DDMS projects) Manage the complete modification process from Change Request initiation to drawing delivery Establish and maintain design-related processes, methods, and tools to ensure full consistency and coherence Provide accurate and timely reporting to the Head of Project Support system installation design, follow-up, and validation checks Create and maintain drawing sets for Harness Design, Installation, VKE, Equipment Installation, Heater Installation, VU/VE Design Ensure compliance with Airbus installation rules and processes throughout the project lifecycle Qualifications: 3 to 12 years of hands-on experience in Electrical System Installation with strong DMU skills for harness modeling and installation analysis within A320/SA projects Good understanding of Airbus-specific tools and processes including Configuration Management, EHI Concept Design, Electrical Bracket Positioning, IP and UID proposals Experience in system installation design and support activities (design follow-up, installation checks) Knowledge of Functional Electrics (FE) including Configuration Management, Design, RDR & DQN instructions, and support on delivery checks is a plus Familiarity with Design Organization Approval (DOA) is advantageous Technical Skills: Expertise in Catia V5, VPM, PDMLink, PASS SSI / CCD, TAKSY, AIRINA, IPM4Legacy, and other Airbus customized tools Proficient in MS Office applications (Word, PowerPoint, Excel)

Electrical System Installation Electrical installation System Installation
EA

Design Engineer

Ebsl Automat

1-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Design Engineer Location: Bengaluru, Karnataka No. of Positions: 1 2 Industry: Home Automation & AV, Building Automation Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat is a leading provider of innovative home automation solutions, dedicated to enhancing everyday living through intelligent technologies. With a strong presence in the smart living and building automation industry, we offer an exciting and collaborative environment for engineering professionals to grow, innovate, and contribute to transformative projects. Position Overview We are looking for a Design Engineer with a passion for CAD modeling, automation, and system development. This role involves collaborating with engineering, drafting, and operations teams to develop accurate, efficient, and high-quality design solutions. If you're technically inclined, detail-oriented, and eager to contribute to cutting-edge smart automation systems, this opportunity is for you. Key Responsibilities Assist in the development and implementation of CAD modeling and drafting standards for consistent documentation and design. Collaborate with cross-functional teams to incorporate Design for Manufacturability (DFM) and Design for Assembly (DFA) into models and technical drawings. Continuously improve design automation processes to boost efficiency and accuracy. Support engineering operations with tools like spreadsheets, parts lists, BOM (Bill of Materials) generation, and calculation templates. Develop internal system procedures to maintain high-quality standards aligned with industry best practices. Document technical procedures, user manuals, and training materials. Provide technical training and support to team members when needed. Contribute to other engineering or development projects as assigned. Skills & Experience Must-Have: Bachelor's degree in Electrical Engineering or a related field. 1 4 years of relevant experience in industrial or design automation. Good verbal and written communication skills. Team player with the ability to work under tight deadlines. Strong attention to detail, creative problem-solving skills, and analytical thinking. Proficiency in CAD software and understanding of design principles. Experience with engineering tools, ERP systems, and MS Office Suite (Excel, Word, Outlook). Preferred/Good-to-Have: Experience in CAD automation or engineering application development (2+ years preferred). Ability to work as a full-stack developer (desktop, web, client platforms) is a plus. Passion for programming and self-driven learning. Ability to work in flexible shifts as required. Familiarity with home automation or building systems is advantageous. Who Can Apply Candidates with 1 4 years of relevant experience. Freshers with strong academic backgrounds and a passion for design & automation are also encouraged to apply. If you're looking to contribute to the future of intelligent living while advancing your engineering career, we invite you to be part of the EBSL Automat journey. Qualification : Bachelor's degree in Electrical Engineering or a related field

Design Engineer Design engineer Engineer design Full-Time
MT

Junior Engineer

Madox Technologies Pvt. Ltd

0-2 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Junior Engineer - Distributed Control Systems (DCS) Location: Bengaluru Experience: 0 - 2 Years Openings: 1 About the Role: As a Junior DCS Engineer, you'll report to the Assistant Manager Engineering Services. Your primary purpose will be to support the complete product lifecycle for DCS applications, focusing on software application development, hardware programming, and crucial commissioning and testing activities. This is a hands-on technical role ideal for someone looking to build their expertise in industrial automation, requiring both analytical skills and a readiness to travel. What You'll Do: HMI Graphic Development: Develop and design Human-Machine Interface (HMI) graphics for DCS systems, ensuring intuitive and effective user interfaces. DCS Software Development: Assist with and learn to develop and program software applications for Distributed Control Systems, with a focus on ABB 800xA. System Programming & Commissioning: Participate in the programming, commissioning, and testing of 800xA systems on-site, gaining practical experience in live environments. Project Lifecycle Support: Support the team across the entire project lifecycle, from initial software development through to final commissioning. Travel: Be prepared to travel to customer sites across India for commissioning activities as needed. What We're Looking For: Educational Qualification: A Bachelor's degree in Electrical and Electronics Engineering (EEE), Instrumentation, Electronics, or Electronics & Communication. Experience: Candidates with 0-2 years of experience in industrial automation, control systems, or relevant project work will be considered. Technical Skills: Good analytical skills to understand and troubleshoot system functionalities. An understanding of the complete project lifecycle from software development to commissioning, especially in ABB 800xA, is highly beneficial. Willingness to learn and grow in a technical environment. Software Proficiency: Strong knowledge of Microsoft Office, Excel, and PowerPoint. Communication: Strong communication skills in English for effective internal and external interactions. Physical Requirements: Must be physically fit and willing to travel to customer locations across all regions of India. If you're a recent graduate or early-career engineer with a passion for DCS systems and eager to launch your career in industrial automation, we encourage you to apply! Qualification : A Bachelor's degree in Electrical and Electronics Engineering (EEE), Instrumentation, Electronics, or Electronics & Communication

Junior Engineer Junior Engineer Engineering Junior engineering
VG

Project Coordinator

Vestian Global Workplace Services

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Project Coordinator Design & Build Location: Bangalore Experience: 3 5 Years (Preferred background in Commercial Interior Fit-Outs Design & Build, IPCs, or General Contracting) Role Overview: We are seeking an organized and proactive Project Coordinator to support the execution of commercial interior fit-out projects. The ideal candidate will coordinate all aspects of project delivery including planning, scheduling, site management, and reporting ensuring timelines, quality, and budget expectations are met. Experience in a Design & Build or General Contracting environment is preferred. Key Responsibilities: Coordinate project activities, resources, equipment, and information across departments and stakeholders. Break down project requirements into actionable tasks and define clear timeframes. Monitor and supervise site operations to ensure timely and high-quality project execution. Maintain project quality standards by conducting quality assurance checks and enforcing compliance protocols. Prepare and manage site reports, tracking progress, issues, and risk mitigation steps. Utilize project management tools to monitor schedules, working hours, and expenditures. Oversee procurement activities and ensure timely delivery of project materials and equipment. Support project documentation, scheduling, vendor coordination, and client communication. Assist in risk analysis, quality control, and mitigation planning. Qualifications & Skills Required: Bachelor s degree in Engineering; Postgraduate degree in Construction Management preferred. 3 5 years of experience in project coordination, preferably in the commercial interior fit-out sector. Strong client-facing and team collaboration skills. Familiarity with project risk management and quality assurance practices. Ability to prepare and interpret schedules, flowcharts, and action plans. Proficient in project management tools (e.g., Microsoft Project, Excel, etc.). Excellent interpersonal and communication abilities. Strong organizational and vendor management skills. PMP certification is an added advantage. Qualification : Bachelors degree in Engineering; Postgraduate degree in Construction Management preferred.

Project Coordinator Project coordinator Full-Time Project Coordination
TH

Operations Manager

Themathcompany

6+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Operations Manager Project Management Office (PMO) Location: Bangalore, Karnataka, India Department: Talent Acquisition Experience: 6 to 8 years About the Role As the Operations Manager PMO, you will be instrumental in shaping and driving the project and program management framework across MathCo. Your leadership will ensure strategic alignment, optimize resource utilization, and guarantee successful delivery of projects on time, within budget, and at the highest quality standards. This role combines hands-on program management with team mentorship, stakeholder engagement, and continuous process improvement. Key Responsibilities Develop, implement, and continuously improve project management methodologies, tools, and best practices aligned with organizational goals. Oversee program and portfolio management to ensure strategic alignment across projects. Optimize resource allocation by matching skills and capacity to project requirements. Independently drive and program manage departmental initiatives to meet targeted outcomes. Mentor and coach junior project management staff, building organizational project management capabilities. Collaborate with business partners to establish process governance that enhances operational efficiency. Utilize formal PM tools and systems for managing tasks, risks, resources, and changes effectively. Monitor employee utilization and billability; forecast staffing needs proactively. Analyze financial data budgets, forecasts, margins providing insights to leadership for sound decision-making. Ensure timely invoicing and manage receivables from external stakeholders. Manage contractual documentation (SOWs, MSAs), ensuring compliance and proper updates. Engage with stakeholders at all levels to ensure smooth execution and issue resolution. Lead continuous improvement efforts to enhance project management frameworks and processes. Skills & Competencies Strong leadership and problem-solving capabilities. Exceptional written and verbal communication, able to engage effectively with internal teams and external clients. Excellent organizational and time-management skills; adept at managing multiple priorities in a dynamic environment. Sharp critical thinking, analytical, and forecasting skills to anticipate risks and propose solutions. Proficient in MS Office Suite (Excel, PowerPoint, Word) and familiar with project management software/tools. Experience in risk management and mitigation planning. Highly collaborative with strong interpersonal and influencing skills to drive outcomes. Qualifications Bachelor s or Master s degree in Business, Management, or a related discipline. 6 to 8 years of experience in project management, program management, or PMO leadership roles. Proven experience managing cross-departmental projects and initiatives. Project management certification such as PMP, PRINCE2, or equivalent is an advantage. Lead impactful projects that contribute directly to MathCo s growth and operational excellence. Work with a dynamic, collaborative team committed to innovation and continuous improvement. Opportunity to influence strategic decisions and shape project management practices across the company. Thrive in a culture that values transparency, accountability, and professional development. Qualification : Bachelors or Masters degree in Business, Management, or a related discipline.

Operations Manager Operations manager Manager operations Full Time
SE

Manager Client Services

Serko

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Manager Client Services GetThere Support Team Location: Bengaluru, Karnataka, India Employment Type: Full-time About Serko Serko is a leading global technology platform revolutionizing business travel and expense management. We connect passionate travelers and technologists through the world s premier business travel marketplace. As an equal opportunity employer, we celebrate diversity and inclusion, fostering an authentic and collaborative workplace culture. Join us as we expand our footprint in India and transform corporate travel with innovative solutions. Position Overview: Manager Client Services GetThere Platform Serko is hiring an experienced Application Manager to lead our Bengaluru-based support team for GetThere, a multi-GDS (Global Distribution System) online booking tool trusted by thousands of corporate clients worldwide. This role combines hands-on case management with strategic team leadership to ensure exceptional customer support and operational excellence. Key Responsibilities Lead & Mentor Support Team: Manage and develop the Bangalore-based GetThere customer support team, ensuring efficient resolution of day-to-day client cases. Case Management: Personally handle complex customer issues, delivering timely and high-quality support solutions. Process Improvement: Design and implement optimized support workflows to enhance team productivity and customer satisfaction. Cross-functional Collaboration: Coordinate with global teams to align on support strategies and share industry best practices. Reporting & Analytics: Track key support metrics and prepare detailed reports to guide leadership decisions. Required Skills & Qualifications Proven experience managing application support teams, ideally in the travel technology or SaaS sectors. Strong knowledge of travel industry GDS platforms such as Sabre, Amadeus, and Travelport. Proficiency in Microsoft Office Suite (Outlook, Word, Excel). Exceptional problem-solving skills with the ability to perform under pressure. Excellent communication and leadership capabilities. Bachelor s degree in Information Technology, Business, or a related field. Competitive Salary & Benefits: Attractive base pay with medical benefits and discretionary incentives linked to individual and company performance. Career Growth: Access to dedicated learning & development platforms and opportunities to shape your career path. Flexible Work Policy: Supportive work environment promoting work-life balance. Innovative Culture: Collaborate with engaged teams driven to deliver impactful, high-quality business travel solutions. Apply today to join Serko s fast-growing Bengaluru hub and be part of the future of global business travel technology! Qualification : Bachelors degree in Information Technology, Business, or a related field.

Manager Client Client manager Services Manager services
RU

Customer Experience Manager Ii

Rubrik

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Customer Experience Manager II (EST Shift Bangalore, India) Location: Bangalore, India Work Shift: EST (5:30 PM IST 2:30 AM IST) Job Type: Full-Time | Customer Support | Cloud Technology Job Overview We are looking for a highly motivated and experienced Customer Experience Manager II to join our dynamic Customer Support team. In this role, you will be responsible for managing strategic enterprise accounts, ensuring superior customer satisfaction, and driving proactive customer success strategies. You will serve as the primary point of contact (POC) for customer escalations, technical issues, and account health, while ensuring Rubrik delivers a world-class customer experience in the cloud data management space. Key Responsibilities Build strong relationships with key customer stakeholders and deliver a seamless support experience. Act as the escalation owner and trusted advisor for complex technical and service-related issues. Train customers on how to engage with Rubrik s support portal, submit tickets, and track issues effectively. Utilize Salesforce CRM to monitor account health and detect patterns that may lead to service disruptions. Proactively identify risks and initiate actions to drive customer retention and account stability. Collaborate with cross-functional teams including Engineering, Technical Support, and Sales Engineering. Create and deliver Root Cause Analysis (RCA) documentation and customer-facing status updates. Work closely with internal teams to ensure timely issue resolution and a proactive support approach. Lead project management activities during critical incidents and escalations. Deliver weekly performance and progress reports to internal stakeholders and customer teams. Qualifications and Skills Minimum 8 years of experience in customer experience management, technical support leadership, or enterprise account management roles. Proficiency with CRM platforms, especially Salesforce. Strong communication skills with the ability to deliver clear written documentation and customer updates. Hands-on technical knowledge in: Networking protocols Data storage systems Backup and disaster recovery solutions Cloud platforms (e.g., AWS S3, Microsoft Azure) Hypervisors (VMware, Hyper-V) Experience managing virtual cross-functional teams in a high-pressure environment. Proven ability to handle customer escalations and implement preventive measures. Familiarity with storage vendor ecosystems and best practices in enterprise IT environments. Bachelor s degree in Computer Science, IT, Business, or related field (Advanced degree is a plus). Willingness to travel for client engagements and team collaboration as needed. Preferred Competencies Background in cloud computing, SaaS support, or data protection technologies. Certifications in project management or cloud platforms (e.g., AWS, Azure). Ability to lead with a customer-first mindset and ensure customer loyalty through proactive engagement. Join Rubrik and be part of a company at the forefront of cloud data security, backup solutions, and customer-centric innovation. You ll work with leading technologies, support high-value enterprise clients, and help shape the future of data management in the cloud.

Customer Experience Customer Experience Manager Customer manager
CL

Product Specialist Intern

Cloudsek

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Product Specialist Intern Cybersecurity Location: Bengaluru, Karnataka, India Internship Duration: 3 Months | Full-Time About CloudSEK CloudSEK is a cutting-edge AI-powered cybersecurity company that s revolutionizing the way digital threats are detected and mitigated in real-time. Founded in 2015 and headquartered in Singapore, we are committed to developing the fastest, most reliable AI and ML technology to identify, analyze, and resolve cyber threats. Our product suite includes: XVigil: Digital Risk Protection and Threat Intelligence Platform BeVigil: Attack Surface Monitoring and Threat Detection Tool SVigil: Contextual AI for Software Supply Chain Risk Management With rapid global expansion, including operations in India, Southeast Asia, and the Americas, CloudSEK has received accolades such as: NASSCOM-DSCI Excellence Award for Security Product Company of the Year NetApp Excellerator s Best Growth Strategy Award Series A funding of $7M to fuel growth and innovation Join us as we continue to redefine digital risk management! About the Role: Product Specialist Intern We are looking for enthusiastic Product Specialist Interns who are eager to learn and contribute to the cybersecurity space. If you have a passion for technology, client communication, and problem-solving, this is an excellent opportunity for you! As a Product Specialist Intern at CloudSEK, you will play a crucial role in supporting clients and helping them make the most of our cybersecurity products. Key Responsibilities Client Support & Communication: Act as the first point of contact for clients with product-related queries and issues. Provide assistance via email, phone, and online presentations. Troubleshooting & Issue Resolution: Identify, document, and troubleshoot customer issues, providing timely solutions or escalating to the relevant teams. Ownership & Accountability: Take ownership of client issues, ensuring they are resolved efficiently and follow through with the internal teams for prompt resolution. Process & Compliance Tracking: Ensure all processes are followed, and compliance standards are maintained. Product Knowledge & Updates: Stay updated on the latest cybersecurity trends, technologies, and product developments to better assist clients. Skills & Qualifications B.Tech Final Year Engineering students with a focus on Computer Science, Information Technology, or similar fields. Excellent verbal and written communication skills in English. Strong problem-solving capabilities and a keen interest in learning new technologies. Self-driven, with the ability to work independently in a fast-paced startup environment. Basic knowledge of CRM software and MS Office is a plus. Interest in Cybersecurity is a plus, but not mandatory. At CloudSEK, we believe in providing an environment where you can learn, grow, and develop your skills. As an intern, you will: Flexible working hours to promote work-life balance Access to free food, unlimited snacks, and beverages in the office Engage in team bonding activities, games, and music sessions we love to unwind together! A chance to work in an innovative, fast-paced startup culture that encourages creativity and learning If you're passionate about technology, client success, and want to contribute to the world of digital risk protection, CloudSEK is the place for you. Apply now for the Product Specialist Internship and gain hands-on experience with cutting-edge cybersecurity technologies! Qualification : B.Tech Final Year Engineering students with a focus on Computer Science, Information Technology, or similar fields.

Specialist Product specialist Intern Product Intern Full-Time
CL

Executive Assistant

Cloudsek

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Executive Assistant Location: Bengaluru, Karnataka, India About CloudSEK CloudSEK is a leading AI-powered cybersecurity company committed to building the fastest and most reliable technology to detect and resolve digital threats in real-time. With a core focus on leveraging AI and machine learning, our products deliver rapid threat detection, precise analysis, and fast resolution, minimizing human intervention. Founded in 2015 and headquartered in Singapore, CloudSEK has expanded rapidly and is now one of India s most trusted cybersecurity companies. Our product suite includes XVigil, BeVigil, and SVigil, which offer digital risk protection, attack surface monitoring, and software supply chain risk management. CloudSEK has received recognition from industry leaders and investors, including $10M in total funding and several prestigious awards. Our mission is to continue revolutionizing the cybersecurity landscape with cutting-edge technology and innovation. About the Role: Executive Assistant As an Executive Assistant to the CEO, you will be the central hub of operations for the CEO s office. You will be responsible for managing communications, scheduling, travel, and day-to-day executive tasks, ensuring that everything runs smoothly and efficiently. This role offers direct access to leadership and the opportunity to be an essential part of a fast-growing company in the cybersecurity space. Key Responsibilities Inbox & Communication Management: Own the CEO's inbox, ensuring timely responses, delegations, and flagging of high-priority messages. Maintain clear communication with both internal and external stakeholders, ensuring respect and clarity at all times. Calendar & Scheduling: Manage complex scheduling across multiple time zones and reschedule meetings with minimal conflicts. Prepare briefing notes, agendas, and capture follow-up actions for meetings as necessary. Travel & Logistics: Coordinate with the admin team for domestic and international travel, including flights, hotels, and visas. Prepare detailed travel itineraries and manage real-time changes or adjustments. Manage event RSVPs and coordinate offsite planning when applicable. Expense Management: Track, categorize, and reconcile CEO s expenses with precision. Submit monthly reimbursements and expense reports, liaising with the finance team for any clarifications or documentation. Investor Relations Responsibilities: Update investor pipeline using Streak CRM, ensuring accurate tracking of interactions and stages. Proactively schedule investor meetings and follow-ups based on interest and activity. Collaborate with internal teams (CEO, Finance, Business) to prepare updates or materials for investor meetings. Organize investor documents, pitch decks, and due diligence materials as required. Keka Platform Management: Manage employee workflows on the Keka HR platform, including leave, on-duty (OD), work-from-home (WFH), and reimbursement requests. Review and approve requests, ensuring consistency and compliance with the CEO s guidance. Ad-Hoc Support: Take ownership of special assignments and ad-hoc tasks delegated by the CEO or leadership. Act as a flexible resource to support cross-functional needs, ensuring timely execution of high-priority tasks. Must-Have Skills: 2+ years of experience as an Executive Assistant, preferably supporting senior leadership. Strong written and verbal communication skills, with an ability to manage high-priority communication. Excellent organizational and time management skills, capable of juggling multiple responsibilities in a fast-paced environment. Proven expertise in email/inbox management and calendar scheduling. Tech-savvy, with proficiency in Google Workspace, Slack, Microsoft Office, and related tools. High degree of professionalism, discretion, and trustworthiness. Nice-to-Have Skills: Experience in a startup or high-growth environment. Familiarity with project coordination or internal reporting. Understanding of startup culture and CEO workflows. What You ll Get: Direct access to leadership and an opportunity to make a significant impact. A fast-moving, ambitious, and transparent work culture that fosters innovation. Freedom to grow, learn, and take ownership of projects that matter. Career development opportunities in a dynamic and rapidly growing organization. Benefits of Joining CloudSEK: Flexible working hours for a better work-life balance. Access to free food, unlimited snacks, and beverages in the office. Participate in team bonding activities like games, music, and creative events. A dynamic startup environment that encourages growth, innovation, and fun.

Executive Assistant Executive Assistant Assistant executive Full-Time
IQ

Technical Lead-base Level (ctms Setup)

Iqvia

2-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Technical Lead-Base Level (CTMS Setup) Location: Bengaluru (100% Home-based role) Job Overview: The Technical Lead will be responsible for developing, populating, and supporting templates related to clinical trial payments in the Clinical Trial Management System (CTMS) and other applicable payment systems. The role includes providing assistance and support to Contract & Centralized Services (CCS), business partners, and stakeholders in the use of CTMS for clinical trial payments. This is a fully remote position. Key Responsibilities: CTMS Payment Support: Support the study team training on CTMS payment processes and maintain data entry completeness for clinical trial payments. Issue Resolution & Tracking: Assist with complex issue resolution, resolve failed payments, track issue statuses, and attend meetings to review ongoing issues. Study Setup & Collaboration: Ensure proper study setup in CTMS, collaborate with business partners and stakeholders to address issues and ensure alignment with study goals. Template Creation & Revision: Create or revise payment templates in the CTMS and ensure their accuracy. Issue Management: Support issue resolution via the SAM tool, participate in team meetings, and provide support to other CCS CTMS regions. Adherence to Guidelines: Ensure that all services provided comply with client SOPs, WIs, policies, local regulatory requirements, and ICH-GCP guidelines. Additional Deliverables: Assist with any additional deliverables as assigned to meet project goals and ensure seamless study operations. Qualifications: Education: Bachelor's degree or equivalent in appropriate scientific or business disciplines. Experience: 2-4 years of experience in the pharmaceutical or clinical research industry, specifically in clinical trial payments, pricing, or budgeting. CTMS Experience: Strong hands-on experience with Clinical Trial Management Systems (CTMS) is a must; familiarity with EDC (Electronic Data Capture) systems is a plus. Communication Skills: Fluent in English, with excellent oral and written communication skills. Compliance Knowledge: Familiarity with healthcare compliance and other relevant regulations (e.g., HIPAA, FCPA, Safe Harbor, etc.). Analytical Skills: Strong analytical abilities and problem-solving skills to address challenges effectively. Cross-Functional Collaboration: Ability to work effectively in cross-functional teams and interact with various levels of the organization. PC & Database Management Skills: Proficiency with MS Office suite and database management tools. Work Style: Self-motivated with the ability to work independently and accomplish substantial tasks with minimal supervision. Virtual Work Experience: Previous experience working in a virtual environment and collaborating remotely. Desired Attributes: Innovative Spirit: Ability to bring forward creative solutions to complex problems. Interpersonal Skills: Strong ability to collaborate and maintain positive working relationships with team members and stakeholders. This position offers an exciting opportunity for an individual with a strong background in CTMS, clinical trial processes, and problem-solving abilities, seeking to work in a dynamic and fully remote environment. If you are a motivated professional with experience in clinical trial management and payments, we encourage you to apply. Qualification : Bachelor's degree or equivalent in appropriate scientific or business disciplines.

Technical Lead Technical lead Ctms Full-Time
YP

Mep Project Manager

Yalavarti Projects

4+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Description: MEP Manager Experience: 4+ Years Qualification: B.TECH (Mandatory), M.TECH (Preferred) Job Description: We are seeking an experienced MEP Manager with at least 4 years of experience to manage and oversee Mechanical, Electrical, and Plumbing (MEP) works in various construction projects. The ideal candidate will have strong knowledge of MEP drawings and works, excellent project management and coordination skills, and experience in planning, scheduling, and managing material procurement. The role requires someone who has completed at least three projects, including residential and commercial buildings, and is capable of managing all phases of MEP works. Key Responsibilities: Project Management: Lead MEP operations for construction projects, ensuring timely delivery of work across all stages. Oversee and manage the MEP team to ensure adherence to project timelines, budgets, and quality standards. Handle the complete process from planning, coordination, and execution of MEP activities to final handover. MEP Drawings and Works: Ensure strong knowledge of all MEP-related drawings and coordinate their execution. Prepare and review MEP shop drawings and obtain necessary approvals from clients and authorities. Monitor and manage all MEP works, including electrical, mechanical, and plumbing systems, ensuring they align with the design specifications. Tender Analysis and Worker Orders: Analyze the tender Bill of Quantities (BoQ) and worker orders, ensuring accurate estimation and cost management for MEP systems. Planning & Scheduling: Create and manage project schedules in MSP (Microsoft Project), ensuring the timely execution of tasks at each stage of the project. Monitor the progress of MEP works, identifying potential delays, and implementing corrective actions when necessary. Material Management: Prepare material requisitions and manage procurement processes. Ensure proper material tracking, handling, and inventory management, reducing wastage and delays. Documentation & Reporting: Prepare and maintain project documentation, including MIR (Material Inspection Reports), RPI (Request for Inspection), ECR (Engineering Change Requests), DPR (Daily Progress Reports), DLR (Daily Log Reports), and other critical documents. Review and track method statements, micro work schedules, cash flow statements, and other documents as required. Approval and Certification: Prepare and submit client bills for certification, ensuring timely processing and approval. Liaise with clients and vendors to ensure smooth project execution and approval of materials and works. Coordination: Coordinate with other departments and project teams, ensuring the timely completion of all tasks and proper integration of MEP systems with other construction activities. Handle communication with client teams, subordinates, vendors, and project management office (PMO) teams. Leadership and Communication: Provide leadership and guidance to subordinates, ensuring high team performance and adherence to project goals. Act as the primary point of contact for all MEP-related issues, ensuring effective communication and collaboration across the project team. Qualifications and Skills: Experience: Minimum 4 years of experience as an MEP Manager, with a proven track record of completing and handing over at least 3 projects (1 residential + 1 commercial). Technical Skills: Expertise in all MEP drawings and works, with hands-on experience in planning, scheduling, and executing MEP systems. Proficiency in MS Office, CAD, and MSP (Microsoft Project) for planning and scheduling. Strong analytical skills for reviewing tenders, BoQs, worker orders, and material management. Documentation and Compliance: Experience in preparing and reviewing various project documents such as MIR, RPI, ECR, DPR, DLR, JMS, Pre-commissioning & Post-commissioning reports, and handling method statements. Communication Skills: Excellent communication skills to interact with various stakeholders, including clients, subordinates, vendors, and project management teams. Qualification: A B.TECH degree is mandatory. M.TECH is preferred. Other Skills: Ability to mentor and manage teams effectively. Strong organizational and multitasking abilities. Ability to work under pressure and meet project deadlines. What We Offer: Competitive salary and benefits. Opportunity to work on high-profile construction projects. A collaborative work environment focused on innovation and continuous improvement. Qualification : A B.TECH degree is mandatory. M.TECH is preferred.

Mep Project Manager Mep manager Manager mep
SE

E2e Capability & Product Owner, Global Pricing

Schneider Electric

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Pricing Process Owner Global Pricing Location: Bengaluru, India About Schneider Electric Schneider Electric is a global leader in energy management and automation, driving digital transformation for sustainability and efficiency. With 160,000 employees in over 100 countries, we develop innovative solutions from simple switches to complex automation systems that help our customers manage and optimize their operations. At Schneider Electric, we believe that Life Is On for everyone, everywhere, at every moment. About the Role We are seeking a Pricing Process Owner to lead the development and implementation of Global Pricing Processes within Schneider Electric. This role is essential in defining pricing best practices, ensuring alignment across countries, and leveraging digital solutions to optimize pricing models. The Pricing Process Owner will play a key role in shaping pricing strategy, driving process transformation, and supporting pricing tool implementation to ensure efficiency and stability in critical business functions. Key Responsibilities 1. Pricing Process Development & Implementation Design Global Pricing Process maps for Country/Operations Price Waterfall Management. Develop global guidelines for pricing processes, including: List Price Management Standard Discount Management Special Price Agreement (SPA) Management SPA Off-Invoice Claim Management Performance Bonus Management Sell-Out Pricing Management Ensure seamless implementation of pricing processes across countries in alignment with global guidelines. Support Pricing System Assessments, identifying gaps and opportunities for process improvements. Lead pricing process transformation projects in various countries, ensuring best practices are adopted. 2. Pricing Tools & Digital Enablement Act as a subject matter expert for pricing tool implementations. Guide project managers and cross-functional teams on pricing tool deployments. Support the adoption of digital pricing solutions such as: Peer Pricing List Price Optimization Price Fx Data-driven pricing tools Drive continuous improvement initiatives by collaborating with optimization experts. 3. Training & Change Management Act as a lead trainer on pricing topics, delivering training sessions across global teams. Support content creation for employee training and development. Promote adoption of new pricing models and innovative pricing analytics. Engage in thought leadership on pricing trends, AI-driven pricing models, and machine learning applications. Qualifications & Experience Required: Bachelor s/Master s degree in Business, Marketing, or a related field. Experience in E-Commerce, Pricing, or Category/Channel Management (preferably in a B2B industry). Strong understanding of Schneider Electric s Price Waterfall (preferred). Hands-on experience with pricing tools, data analytics, and process automation. Familiarity with MS Office Suite (Excel, PowerPoint, Word). Prior experience in tool deployment projects (preferred but not mandatory). Critical Skills & Competencies Analytical & Problem-Solving: Ability to break down complex pricing challenges into implementable solutions. Stakeholder Management: Strong ability to influence and align diverse stakeholders across functions, regions, and seniority levels. Innovative Thinking: Ability to apply AI, Machine Learning, and data analytics to pricing optimization. Communication & Change Management: High proficiency in communication and training delivery for global teams. Multi-Tasking & Flexibility: Ability to handle multiple projects across time zones and regions. Digital Savvy: Passion for technology, automation, and digital transformation in pricing. CPP Certification: Either already certified or willing to complete Certified Pricing Professional (CPP) certification within 6-8 months of joining. Additional Information Travel Requirement: This role may require frequent travel to meet stakeholders, lead training sessions, and oversee process implementations. Travel will follow Schneider Electric s Health & Safety Guidelines and applicable regulations. At Schneider Electric, we value impact-driven individuals who turn sustainability ambitions into action at the intersection of automation, electrification, and digitization. Our IMPACT values Inclusion, Mastery, Purpose, Action, Curiosity, and Teamwork define our culture and drive our success. Join us and become an IMPACT Maker! Apply today and be part of a company that is reshaping industries, transforming cities, and enriching lives. Qualification : Bachelors/Masters degree in Business, Marketing, or a related field.

Owner Product owner Global Pricing Product Pricing
NU

Analyst, Revenue Operations

Nutanix

0-3 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

The Opportunity Are you a detail-oriented self-starter with strong communication skills and a passion for supporting sales operations? If so, you'll thrive in our dynamic Revenue Operations team in Bangalore, where you can contribute to key projects, enhance your expertise in Salesforce, and collaborate with talented professionals in a hybrid work environment. About the Team The Analyst, Revenue Operations role will be part of the dynamic Revenue Operations team located in Bangalore. This team is dedicated to driving operational excellence through the use of data and technology, and it plays a crucial role in supporting the sales organization s activities. The team culture is collaborative and inclusive, emphasizing the importance of teamwork and innovation. The mission at Nutanix is to optimize revenue processes and enhance efficiency, allowing the organization to achieve its strategic goals. The manager encourages open communication and values input from team members, promoting a culture of continuous improvement. This role offers a hybrid work setup, which requires the employee to be in the office a few days a week, balancing both remote and in-person collaboration. Your Role Assist sales personnel with administrative, analytical, and operational tasks to streamline revenue operations. Manage Salesforce.com, focusing on account management, data enrichment, and data cleanup activities. Perform ad hoc data scrub requests in collaboration with field sales operations on account segmentation efforts. Track asset availability and generate reconciliation reports as required by the business. Support and contribute to ad hoc projects and reporting requirements directed by management. Resolve queries related to data management and revenue operations through logical thinking and process workflows. Engage in continuous learning to become proficient in CRM applications and revenue operations processes. Establish strong relationships with internal and external stakeholders, maintaining a focus on communication and collaboration. What You Will Bring Experience with CRM applications, particularly Salesforce, including account and opportunity management. Strong administrative, analytical, and operational support abilities for sales personnel. Proficiency in database management and MS Office suite. Exceptional verbal and written communication skills with attention to detail. Capability to manage data cleanup and enrichment tasks within Salesforce.com. Ability to work independently and handle multiple tasks in a fast-paced environment. 0-3 years of experience in Sales or Revenue Operations. Flexibility to work extended hours and in shifts as required by the business.

Analyst Revenue Revenue analyst Operations Analyst operations
VI

Manager Lead Junior Project Manager

Vodafone Intelligent Solutions (vois)

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Role: Programme Management Specialist The Programme Management Specialist will support large-scale programmes, ensuring efficient coordination, planning, and reporting while maintaining governance and compliance with Vodafone s project management standards. Essential Requirements: Proven experience as a Project/Programme Manager, with a solid understanding of the project management lifecycle. Proficiency in MS Office Suite, including Excel, Word, PowerPoint, and Project. Familiarity with project support tools such as SharePoint, project management reporting tools (e.g., Planview), and SAP is highly desirable. Strong written and oral communication skills. Excellent interpersonal, organisational, and communication skills. Integrity, respect for confidentiality, sound judgment, and decision-making skills. Key Responsibilities: Programme Documentation & Tools Management: Setting up and maintaining programme tools and documentation. Meeting Coordination: Administrative tasks such as scheduling meetings, documenting action minutes, tracking actions, and reporting updates. Governance & Compliance Support: Assisting the Global Programme Manager in establishing programme governance and advising on PMO toolsets, templates, and methodologies to ensure compliance with governance frameworks. Planning Support: Supporting Programme Managers in planning processes, ensuring all milestones and internal/external dependencies are identified, logged, and monitored. Helping establish the critical path for programme plans. Programme Closure & Lessons Learned: Assisting with programme closure activities and documenting lessons learned. Risk, Issue, and Change Management: Ensuring all programme risks, issues, and changes are proactively logged and managed. Financial Tracking & Control: Assisting in the development and maintenance of financial controls, tracking programme costs against budgets and revenue forecasts. Programme Reporting: Collating programme data for reporting activities, ensuring deadlines are met, and preparing ad hoc programme reports as required. Desirable Qualifications & Experience: Experience in a Telecommunications environment is highly desirable. PRINCE2 Practitioner Certification. PMP Certification. ITILv3 Certification.

Manager Lead Lead manager Junior Junior Manager
EM

Manager Client Services

Empower

9-12 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About the Role: The Client Service Manager - Operations Support acts as a vital link between our Client Service Managers (CSMs) and internal Operations teams, ensuring seamless handling of client retirement plan queries. This role is accountable for maintaining departmental quality and adherence to time standards. Responsibilities also include staff training and mentoring, quality assurance, MIS & reporting, performance management, staffing projections, and driving process improvements. Key Responsibilities: Operational Expertise: Deep understanding of Plan Service Center, Partner Link, plan design, and CSM workflow. Oversees activities to ensure smooth interdepartmental collaboration and delivery. Provides hands-on support and troubleshooting as needed. Team Leadership & Development: Mentors, coaches, and develops team members through regular one-on-one meetings and ongoing feedback. Conducts performance evaluations, addresses staff issues, and recommends salary adjustments and promotions. Assesses staffing needs, conducts interviews, and makes hiring decisions. Performance Management & Reporting: Monitors team and individual performance against goals, quality targets, and service level expectations. Tracks key metrics, prepares management reports, and identifies trends. Manages employee records and reports findings to management. Escalation Management: Handles escalated issues from representatives, clients, and participants. Identifies trends in escalations and proactively implements solutions. Collaboration & Communication: Works closely with CSMs to identify potential middle-office tasks and bring segment-level work to the team. Participates in regular governance meetings with CSM teams. Communicates effectively with partners via calls and emails. Process Improvement: Leads process deep dives, reviews, controls, and audits. Develops and implements process improvements for efficiency and cost-effectiveness. Manages logical access reviews with partners for new task types. Training & Documentation: Designs SOPs, training plans, and assessments. Delivers training and builds domain expertise within the team. Project Management: Monitors deliverables, tracks activity, escalates issues, publishes progress reports and dashboards, and recommends action plans. MIS & Reporting: Provides timely and accurate reporting on key business metrics. Expert in MS Excel and other Microsoft Office Suite programs. Qualifications: 9-12 years of overall experience, with a minimum of 6 years in the 401(k) industry. Cross-functional experience in teams such as loans, enrollment, payroll support, compliance, and audit is essential. Strong knowledge of ERISA, DOL, and applicable IRS regulations related to retirement plans. Excellent interpersonal, customer service, and communication skills (oral and written). Proactive, solution-oriented approach and collaborative mindset. Proven ability to meet deadlines and prioritize client service. Proficient in Microsoft Office Suite, especially Excel. Experience as an MIS expert is required. Hands-on experience leading teams within the retirement domain (Implementation, Money In, Money Out, Account Resolutions, etc.) is a plus. SPARK/AASPA certification and LSS certification are preferred. Experience working on process-related projects is a plus. Bachelor's Degree required. Equal Opportunity Employer: We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive 1 consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. Qualification : Bachelors Degree is a must.

Manager Client Client manager Services Manager services

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