Network Analyst Jobs in Mumbai

Senior Manager Business Development Location: Mumbai Job Summary We are looking for an experienced and driven Senior Manager Business Development to join our high-growth FMCG/Fintech organization in India. This role will focus on driving business growth through effective channel marketing strategies, strategic partnerships, and market expansion initiatives. You will work closely with internal teams and external partners to strengthen brand presence, accelerate sales, and build scalable distribution networks. Key Responsibilities Develop and implement channel marketing and business development strategies aligned with overall business objectives. Identify, onboard, and manage strategic partners including brands, eB2B platforms, cash-and-carry players, distributors, and retailers. Build and maintain strong relationships with existing channel partners through regular engagement and performance reviews. Conduct market research and analyze consumer insights, competitor activity, and industry trends to identify growth opportunities. Collaborate with cross-functional teams (sales, product, marketing, and operations) to execute marketing campaigns and go-to-market initiatives. Develop channel-specific marketing assets such as product collateral, sales presentations, and training materials. Track and evaluate channel performance using sales data, ROI metrics, and market share analysis. Stay informed about industry trends and regulatory developments impacting the FMCG and Fintech sectors. Design innovative partner programs, incentives, and loyalty initiatives to drive engagement. Requirements Bachelor s degree in Marketing, Business Administration, or a related field; MBA preferred. Minimum 5 years of relevant experience, preferably in FMCG, Retail, Telecom, eB2B, or Fintech industries in India. Strong strategic, analytical, and problem-solving skills. Excellent communication and presentation skills with the ability to influence stakeholders. Proven ability to manage multiple projects simultaneously in a fast-paced environment. High level of ownership, self-motivation, and a results-oriented mindset. This is an exciting opportunity to play a pivotal role in shaping channel and business development strategies in a fast-evolving FMCG/Fintech landscape. Join us to drive growth, build impactful partnerships, and contribute meaningfully to our expansion journey. Qualification : Bachelors degree in Marketing, Business Administration, or a related field; MBA preferred

Business Management GMDO CAO, E-Trading Strategy Location: Mumbai Skill Category: Global Markets Corporate Title: Analyst / Associate Company Overview Nomura is a global financial services group with an integrated network spanning ~30 countries. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, Nomura is built on disciplined entrepreneurship and a commitment to creative solutions and thought leadership. Nomura Services India supports the group s global businesses, providing world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support, playing a critical role in global operations. Nomura is recognized for its inclusive workplace initiatives and has received awards such as Top 10 Employers (IWEI), IWEI Gold Employer of Choice, India CSR Leadership Award 2024, and YUVA Unstoppable Changemaker Awards. Division Overview The Global Markets (GM) division, based in Mumbai, provides front-office expertise in pricing, modelling, and risk management. The team is integral to portfolio optimization, pricing, and structuring strategies, supporting aggressive revenue targets. Business Unit Overview The Business Management team in Powai enables Front Office teams globally, including AEJ, EMEA, and US GM Business Management, Client Account Management & Strategy (CAMS), Front Office Supervision (FOS), GMDO CAO, and Senior Relationship Management (SRM). This role is within the **GMDO CAO, E-Trading Strategy** team, responsible for implementing the business policy, executing strategy, and managing day-to-day operations. You will work closely with Co-Heads of E-Trading Strategy and the COO of GM Digital Office. Position Specifications Experience: 2 4+ years relevant experience Qualification: MBA (Finance) or CA preferred Role & Responsibilities Business & Financial Management Lead financial planning and control, including budget management, tracking actuals, and providing meaningful insights for management decisions. Ensure accuracy of balance sheet items, including asset capitalization and depreciation. Control spend by managing approvals for T&E and platform expenditure. Partner with vendor teams to manage software, data, and resource suppliers throughout the lifecycle. Team Structure & Contribution Track monthly headcount and organizational changes. Maintain project structures reflecting team activities. Create business-level allocations to inform internal cost allocation and measure team contribution. Strategy & Delivery Work with the Global E-Trading Strategy CAO to drive strategy execution and delivery of roadmap initiatives. Optimize team structure and working environment in collaboration with local support and HR. Ensure risk management and control processes are adhered to. Business Analysis & Reporting Prepare weekly business summaries with financial metrics and commentary. Develop executive-level presentations to support senior management decision-making. Stakeholder Management Advocate for the E-Trading Strategy team across the organization. Partner with GM desk, business managers, Technology, Operations, Finance, and other corporate functions to ensure recognition and support of team successes and challenges. Why Join Nomura This role offers a unique opportunity to partner with global stakeholders, drive strategic initiatives, and manage key business operations in a fast-paced, front-office environment. You will play a critical part in shaping the E-Trading Strategy business agenda and contributing to Nomura s global market success. Qualification : MBA (Finance) or CA preferred

GM-Research Analyst Location: Mumbai Skill Category: Global Markets Work Type: Full-Time Company Overview Nomura is an Asia-headquartered financial services group with a global network spanning over 30 countries. The firm connects markets East & West and serves individuals, institutions, corporates, and governments through Retail, Asset Management, Wholesale (Global Markets and Investment Banking), and Merchant Banking divisions. Founded in 1925, Nomura is built on a tradition of disciplined entrepreneurship and delivers clients innovative solutions and considered thought leadership. Nomura Services India (Powai) supports global operations in trading, research, IT, financial control, operations, risk management, and legal support. Powai is critical to Nomura s global expansion and operational excellence. Division Overview The Global Markets Division handles client transactions for financial institutions, corporates, governments, and investment funds worldwide. It trades in fixed income, equity securities, currencies, interest rates, and credit products, including cash, derivatives, and structured products. Nomura Research provides high-quality intellectual capital, covering Company Analysis, Quantitative Research, Corporate Access, and Equity Strategy. The India Equity Research team (Powai, Mumbai) is part of the Global Research Division. It focuses on fundamental research of companies and equity strategy research across Asia. The team aims to be a top-3 provider of research for the firm s key institutional and hedge fund clients. Position Specifications Corporate Title: Analyst Functional Title: Analyst Experience: 1 3 years Qualification: Degree in Finance / CA / MBA or Engineering from a reputed institute. CFA is a plus. Role & Responsibilities Support senior analysts in India Equity Research team. Build and maintain earnings and valuation models based on company financial statements. Assist in initiating coverage on companies in new and emerging sectors. Track and report news/events on coverage names; maintain industry/company databases. Contribute to writing research reports or sections thereof. Build marketing presentations under senior analyst guidance. Interact with internal stakeholders such as Nomura sales & traders. Monitor regional and global news flow impacting covered equities. Gain knowledge of financial market workings, contributing to professional growth. Key Skills & Competencies Strong understanding of accounting, financial statement analysis, and security valuation. Excellent academic record and analytical skills. Strong communication skills (written and oral) with attention to detail. Understanding of equity markets and ability to formulate logical views. Ability to work under pressure, multitask, and meet deadlines. Advanced proficiency in MS Excel and PowerPoint; Bloomberg experience is advantageous. Research writing skills are a plus. Why Join Nomura This role provides exposure to India equity markets, hands-on experience in fundamental research, and the opportunity to work with a globally integrated research team. Qualification : Degree in Finance / CA / MBA or Engineering from a reputed institute

Job Title: SOC Manager Location: Mumbai Education: Graduate / Post-Graduate Experience: 14 18 years in IT Security / Information Security Certifications Required: CISSP or CISM About the Role We are seeking an experienced and dynamic SOC Manager to lead our Security Operations Center (SOC) and drive our cybersecurity defense strategy. The ideal candidate will have deep expertise in IT security, excellent leadership capabilities, and a proven track record of managing 24/7 SOC operations. In this critical role, you will be responsible for monitoring, detecting, responding to, and preventing cybersecurity threats across the organization. Key Responsibilities Leadership & Team Management: Lead, mentor, and manage the SOC team to ensure high performance and continuous development. Foster a high-performance culture, emphasizing ownership, accountability, and collaboration. Act as the primary escalation point for high-priority security incidents. SOC Operations: Oversee 24/7 security monitoring and real-time threat detection across the organization s infrastructure. Ensure smooth operations of SOC processes and consistent coverage of security monitoring tasks. Incident Management: Direct and coordinate all aspects of the incident response lifecycle identification, containment, investigation, remediation, and recovery. Ensure timely escalation and communication with executive leadership during major incidents. Security Tools & Technologies: Manage and optimize security tools and platforms including SIEM, PAM, firewalls, proxies, endpoint protection, etc. Ensure tools are properly configured and tuned for optimal threat detection and minimal false positives. Threat Intelligence & Analysis: Utilize threat intelligence feeds and platforms to proactively monitor emerging threats. Correlate threat intelligence with internal data to assess risk and recommend defensive strategies. Process Improvement & Automation: Drive continuous improvement and automation of SOC processes using SOAR and related tools. Enhance response efficiency through playbooks, automation scripts, and workflow optimization. Cross-Team Collaboration: Collaborate with IT, Application, and Network teams to ensure unified security efforts and seamless incident resolution. Act as a bridge between technical teams and business stakeholders. Reporting & Metrics: Define and report on key SOC performance metrics (KPIs) such as mean time to detect (MTTD) and mean time to respond (MTTR). Provide executive-level reporting on security incidents, trends, and the overall threat landscape. Compliance & Risk Management: Ensure SOC operations adhere to internal policies and external standards (e.g., ISO 27001, NIST, SEBI regulations). Support audits and compliance initiatives by providing evidence, reports, and expert insights. Security Posture Enhancement: Evaluate and recommend new technologies and methodologies to enhance detection and response capabilities. Contribute to the development and refinement of the organization s cybersecurity strategy. Training & Development: Lead SOC training initiatives to ensure analysts stay updated on the latest threats, tools, and best practices. Foster a learning environment with a focus on upskilling and career development. Key Skills & Competencies Leadership: Proven experience leading SOC or security teams in a fast-paced, mission-critical environment. Communication: Excellent verbal and written communication skills; ability to present to senior leadership and external stakeholders. Analytical Thinking: Strong problem-solving abilities; capable of analyzing complex security incidents and identifying root causes. Time Management: Exceptional organizational and prioritization skills; able to respond rapidly to high-impact incidents. Attention to Detail: Meticulous in investigation, documentation, and reporting. Mandatory Requirements 14 18 years of relevant experience in IT Security or Information Security CISSP or CISM certification (mandatory) Strong background in incident management, SOC tools, and regulatory compliance Hands-on experience in security monitoring, SIEM, SOAR, and threat hunting Be at the forefront of protecting a critical enterprise from evolving cyber threats Lead a talented team and shape the future of cybersecurity operations Exposure to a wide range of advanced tools and technologies Work in a culture that values innovation, accountability, and continuous learning Qualification : Graduate / Post-Graduate

Job Title: Strategy Analyst Reports To: Joint President Supply Chain & Distribution (SCD) Location: Mumbai Experience Required: 6+ Years Qualification: Engineering + MBA (Finance) or CFA Preferred Background: Finance sector, Investment Banking, Project Analysis (especially in Industrial/Specialty Chemicals, Energy, Transportation), or Corporate Strategy roles with a focus on financial decision support Role Overview: Matix is seeking a dynamic and analytical Strategy Analyst to join our corporate team in Mumbai. This full-time, on-site role is critical to supporting strategic initiatives, financial analysis, market intelligence, and competitive benchmarking. The ideal candidate will bring a blend of financial acumen, sector knowledge, and data-driven insights to support the company s long-term growth in the chemicals, fertilizers, and agri-tech sectors. Key Responsibilities: Market & Industry Research Conduct in-depth independent research and analysis on assigned sectors (chemicals, fertilizers, agri-tech, energy, etc.). Stay updated with relevant financial news, sector trends, regulatory changes, and emerging risks or opportunities. Identify and recommend strategic opportunities aligned with the organization s vision and long-term goals. Business Intelligence & Analytics Develop sector trackers and dashboards using tools like Power BI, integrating real-time competitor insights and industry benchmarks. Analyze upstream and downstream industry developments, creating actionable management information systems (MIS) and trackers. Strategic and Financial Planning Support financial modeling, forecasting, and valuation analysis for new initiatives or investment proposals. Evaluate techno-commercial viability of strategic options, including M&A opportunities, partnerships, and diversification. Work with cross-functional teams to create strategy presentations and decision-making reports for senior leadership. Stakeholder Engagement Build a network with agri-tech startups, investors, and venture capital funds to explore collaboration and investment opportunities. Support leadership in preparing for board-level discussions, strategy reviews, and market positioning exercises. Required Competencies: Functional Skills: Strong analytical and financial modeling capabilities. Deep understanding of financial markets, capital structures, and sectoral regulations. Familiarity with project finance, corporate finance, and investment evaluation methodologies. Proficiency in Microsoft Excel, PowerPoint, and Power BI for dashboards and presentations. Behavioral Traits: Highly self-motivated, initiative-driven, and capable of working independently. Excellent communication and presentation skills. Collaborative team player with the ability to influence cross-functional stakeholders. Demonstrated attention to detail, critical thinking, and problem-solving mindset. Preferred Additions: Exposure to the agriculture, fertilizer, chemical, or energy sectors. Experience working in investment banking, private equity, corporate strategy, or consulting. Previous involvement in dashboard creation, competitive intelligence, or strategic project evaluation. Qualification : Engineering + MBA (Finance)

Sr. Manager Business Strategy Location: Mumbai Experience: 4 9 Years Company: Tata Communications Employment Type: Full-Time About Tata Communications Tata Communications is at the forefront of redefining global connectivity. With innovation and intelligence at our core, we power digital transformation through Cloud, Mobility, IoT, Unified Collaboration, Security, Media, and Network Services. As a leader in the evolving tech landscape, we are building the New World of Communications. Role Overview As a Senior Manager Business Strategy, you will lead and drive the structured execution of strategic initiatives across business units, functions, and customer accounts. This role combines market analysis, competitive intelligence, strategic planning, and program governance to enable data-driven decision-making and ensure alignment with mid- to long-term business goals. You ll be at the center of shaping strategic priorities, building actionable frameworks, guiding cross-functional teams, and influencing key business decisions. Key Responsibilities Market & Competitor Intelligence: Analyze external market trends, industry reports, and competitor benchmarks (e.g., financial performance, customer segments, network investments). Strategic Planning & Execution: Design strategic frameworks, define growth levers, and evaluate new business opportunities (e.g., product/region entry, value proposition, GTM strategy). Business Analysis: Conduct scenario planning, business case development, performance reviews (e.g., product mix, sales ratios, revenue gaps), and identify operational areas requiring intervention. Roadmap & Alignment: Build strategic roadmaps with business teams and advise on implications of key initiatives. Ensure strategies are executable and measurable. Cross-Functional Collaboration: Coordinate with functional teams to translate strategy into detailed deployment plans with defined deliverables and success metrics. Program Governance: Lead project governance by tracking KPIs, budgets, and timelines. Take corrective action to address gaps in execution. M&A and Innovation Initiatives: Lead due diligence for M&A opportunities. Identify risks and new growth avenues. Partner with external firms and drive internal innovation projects. Minimum Qualifications & Experience 4 9 years of experience in strategy consulting, product or sales strategy, or business planning within technology or telecom services. Bachelor's degree required; MBA or equivalent preferred. Desired Skills & Competencies Strong business acumen with a solid grasp of technology trends. Proven ability to translate business challenges into data-backed insights and actionable strategies. Experience with go-to-market planning, financial modeling, and value proposition development. Excellent communication, stakeholder management, and collaboration skills. Deep understanding of the enterprise networking and telecom competitive landscape. Strong program and project management capabilities with a focus on execution excellence. Join a global leader at the forefront of digital transformation. Shape strategic direction in a high-impact, high-visibility role. Work with top-tier talent across innovation, product, and business teams. Be part of a dynamic organization that values foresight, agility, and collaboration. Qualification : Bachelor's degree required; MBA or equivalent preferred

Manager Financial Reporting & Compliance Location: Mumbai Experience: 3 7 Years Company: Tata Communications Employment Type: Full-Time About Tata Communications Tata Communications is redefining global connectivity through innovation, intelligence, and next-generation digital services. As a global leader in Cloud, Mobility, IoT, Security, Collaboration, and Network services, we are building a New World of Communications with deep technological expertise and transformative solutions that impact businesses worldwide. Role Overview We are looking for a qualified Chartered Accountant to join our Financial Reporting & Compliance team. In this operational role, you will be responsible for financial reporting, statutory compliance, and process implementation across financial systems and controls. Your contributions will directly impact the accuracy, transparency, and timeliness of financial outcomes for assigned accounts and business entities. Key Responsibilities Financial Reporting & Analysis: Prepare monthly Profit & Loss statements, conduct variance analysis, and present reports to management. Ensure accurate accrual accounting, including payroll and prepaid accounting. General Ledger & Reconciliations: Maintain GL hygiene by managing open item clearing in SAP. Review and ensure accurate bank reconciliations with minimal open items. Perform and review intercompany reconciliations and ensure correct accounting across entities. Intercompany Transactions: Raise and manage debit notes for intercompany charges. Track regular settlement of intercompany accounts. FX Revaluation & Audit Support: Analyze foreign exchange gain/loss and ensure accurate revaluation entries. Liaise with statutory auditors to support audit closure for assigned entities. Prepare balance sheets and required financial schedules. Compliance & Audit: Support internal and external audits, resolve auditor queries, and provide required documentation. Assist in Income Tax and Transfer Pricing returns filing and data preparation for statutory surveys. Support inputs for monthly and quarterly financial reviews. Minimum Qualifications Chartered Accountant (CA) with 3 to 7 years of post-qualification experience. Strong experience in controllership, financial reporting, and compliance. Desired Skills Proficient in Advanced Excel for financial analysis and modeling. Hands-on experience with SAP (preferably SAP HANA). Solid understanding of accounting standards, financial control, and reporting principles. Exposure to other finance domains (e.g., taxation, treasury) is a plus. Detail-oriented with excellent problem-solving and analytical skills. Familiarity with finance/statistical tools or audit management software is advantageous. Work with a globally recognized leader in digital infrastructure. Be part of a dynamic finance team driving regulatory compliance and financial integrity. Experience a collaborative, future-focused culture that invests in professional growth. Qualification : Chartered Accountant (CA)

Position: Executive / Assistant Manager Channel Sales Location: Mumbai Department: Sales Job Purpose To expand the reach and visibility of Mahindra s product offerings in the local market by building and nurturing a strong channel partner network across the assigned area in Mumbai. Key Responsibilities Identify, engage, and onboard potential channel partners across the region. Build and maintain a productive channel network by offering transparent, trustworthy, and mutually beneficial engagement terms aligned with Mahindra s brand values. Promote cross-selling by developing regional channel partners' expertise across the product portfolio. Support channel partners in lead generation and provide necessary resources and guidance to help them achieve their targets. Accompany potential customers for site visits and assist in converting leads into sales. Maintain regular communication with channel partners regarding lead status, site visits, and conversions. Coordinate internally with relevant departments to ensure timely disbursement of channel partner payouts. Regularly update channel partner details and activities on Salesforce (SFDC). Stay informed about competitor offerings, market dynamics, and best practices in channel sales. Performance Indicators Individual Accountability Number of customer walk-ins generated Customer satisfaction scores New channel partner activation and empanelment on SFDC Shared Accountability Net sales contribution through channel partners Percentage of active partners contributing to business Key Stakeholders External Channel Partners Customers Internal Sales Closing Team Marketing Team Sales Strategy Team CRM Team Functional Competencies Strong product and market knowledge Familiarity with structured sales processes and SOPs Awareness of financial schemes and bank offerings (e.g., interest rates, EMI plans) Competitive analysis and industry trends understanding Ability to manage diverse internal and external stakeholders Mahindra Leadership Competencies 1. Result Orientation with Execution Excellence Deliver results with discipline and timeliness Maintain high standards of accountability and process adherence Actively seek improvements in sales execution 2. Customer Focus Understand customer needs and expectations Take ownership of customer satisfaction and proactive service delivery Foster lasting customer relationships through responsiveness and reliability 3. Weaving Passion & Energy at Work Show enthusiasm and positivity in daily work Adapt to diverse environments and work styles Innovate and experiment with new approaches to drive results Qualifications and Experience Education: Graduate in any discipline (MBA preferred) Experience: 2 5 years of experience in sales, preferably in channel or real estate sales Qualification : Graduate in any discipline (MBA preferred)

Position: Data Analyst Location: Mumbai, India Division: Data & Analytics / Marketing About the Role As a Data Analyst within the Blenheim Chalcot portfolio and Oakbrook, you will be crucial in driving data-driven insights for our consumer lending business. You will analyze marketing performance across direct and third-party aggregator channels, helping optimize spend and strategy. Your work will involve building and maintaining dashboards (SQL, Power BI), monitoring campaign and product performance, and ensuring channel efficiency. Key Responsibilities Campaign & Channel Performance Analysis Track and analyze marketing campaigns (paid search, social, email, display, aggregators). Measure key conversion metrics: impressions → clicks → applications → approvals → disbursals. Identify underperforming campaigns/channels and recommend improvements. Aggregator Performance Monitoring Monitor lead volume, quality, and conversion rates from aggregators (e.g., Clear Score, Compare the Market). Benchmark aggregator ROI and provide actionable insights for partner management. Product Performance Tracking Analyze application, approval, and disbursal trends by product type. Segment performance by demographics, channel, and credit risk tiers (prime, near-prime, non-prime). Identify opportunities for product/pricing optimization. Dashboard Development & Reporting Design and maintain interactive dashboards using SQL and Power BI. Ensure data accuracy and real-time performance tracking. Present weekly/monthly reports and insights to marketing, finance, and product teams. Customer Journey & Funnel Analysis Analyze drop-off points in the customer journey. Collaborate with CRO and UX teams to improve application flows. Support A/B testing with data analysis. Marketing Data Governance Ensure campaign tagging and data standards across platforms (GA, CRM, ad networks). Collaborate with data engineering on data quality and pipeline improvements. About You Technical Skills: Advanced SQL skills (complex queries, joins, CTEs) on relational databases (Snowflake, Big Query, Redshift). Proficient in Power BI (dashboard design, KPI visualization, DAX calculations). Strong Excel/Google Sheets skills (pivot tables, VLOOKUP/XLOOKUP, array formulas). Data cleaning and preparation expertise; familiarity with Alteryx or Python/Pandas is a plus. Understanding of UTM tracking, campaign attribution models, and analytics platforms (Google Analytics, Adobe Analytics). Experience with A/B testing and statistical analysis. Familiarity with CRM and marketing platforms (Google Ads, Meta, email/SMS tools). Awareness of GDPR and data governance best practices. Non-Technical Skills: Commercial awareness in lending context (customer acquisition cost, ROI, bad debt rates). Ability to translate data insights for non-technical stakeholders (marketing, finance, compliance). Strong attention to detail and problem-solving mindset. Excellent time management balancing regular reporting and ad-hoc analysis. Curious and proactive in identifying trends and opportunities. Collaborative working style across marketing, product, risk, and data teams. About Blenheim Chalcot & Oakbrook Blenheim Chalcot is a world-leading digital venture builder with over 26 years of experience creating disruptive businesses in FinTech, EdTech, GovTech, and more. Our India team plays a vital role in our success, fostering innovation and entrepreneurship since 2014. Oakbrook, a fast-scaling FinTech venture in our portfolio, leverages advanced analytics and technology to provide personalized consumer lending solutions. We aim to simplify borrowing with fair, data-driven credit access tailored to individual customers. Join the world s leading digital venture builder. Work with a diverse, talented team in a culture of continuous learning and innovation. Opportunity to work on Gen AI-enabled cutting-edge solutions. A fun, open, and cricket-enthusiast environment (home of Rajasthan Royals IPL team!). 24 days annual leave + 10 public holidays. Private medical insurance for you and your family & life insurance coverage. Our Commitment We value diversity and inclusion, fostering a culture where everyone s skills and talents can thrive. We recruit, develop, and promote based on merit and competence, driven by curiosity and collaboration. Join us to make an impact in a data-driven, fast-paced environment.

Senior Software Engineer Market Access Location: Mumbai Company: Qube Research & Technologies (QRT) Job Type: Full-Time About QRT QRT is a global quantitative and systematic investment manager operating across all liquid asset classes worldwide. Driven by a scientific approach to investing, QRT integrates data, research, technology, and trading expertise to solve complex challenges and deliver high-quality returns. Our culture fosters innovation, collaboration, and continuous improvement. Your Future Role within QRT As a Senior Software Engineer on the Market Access team, you will design and develop high-performance, low-latency C++ applications critical to powering our trading capabilities. You will collaborate closely with traders, FPGA engineers, DevOps, and other technical teams to build robust systems that meet stringent performance requirements. Additionally, you will take a leadership role by mentoring peers and contributing to software engineering best practices across the team. Key Responsibilities Develop and maintain high-performance, low-latency C++ applications for trading systems on Linux. Collaborate cross-functionally with traders, FPGA engineers, DevOps, system administrators, and network engineers to deliver seamless, optimized solutions. Write clean, efficient, and maintainable code; conduct code reviews and perform debugging and performance tuning. Lead system design discussions to ensure alignment with business needs and technical feasibility. Mentor junior engineers and guide the team on software development best practices. Drive continuous improvement initiatives within the software development lifecycle and deployment processes. Your Present Skillset Extensive experience in C++ development (C++11/14/17/20) with a focus on multithreaded, high-performance applications on Linux. Proven track record designing system-level architecture for trading or other latency-sensitive, performance-critical environments. Strong expertise in low-latency programming techniques, system profiling, debugging, and performance tuning. Prior experience as a technical lead or people manager, with examples of leading and mentoring engineering teams. Familiarity with advanced debugging tools and performance analysis methodologies. Understanding of financial products, markets, and trading systems is preferred but not mandatory. We are an equal opportunity employer committed to diversity and inclusion. A collaborative, respectful environment empowering employees to succeed collectively. Initiatives to support professional growth and a healthy work-life balance.

Senior Software Engineer Location: Mumbai, India (roles in Andheri East and / or Turbhe) Description We re hiring Senior Software Engineers to lead the design and delivery of robust, scalable, and production-grade data systems across a high-growth, multi-venture environment. This is a high-impact leadership role for someone who thrives in hands-on build mode, and who can scale technical delivery without losing speed, quality, or ownership. If this is interesting, we would love to hear from you! About Blenheim Chalcot Blenheim Chalcot India is part of Blenheim Chalcot, a global venture builder headquartered in London. With over 26 years of innovation, we've been at the forefront of creating some of the most groundbreaking GenAI-enabled companies. Our ventures lead the charge in digital disruption across a spectrum of industries, from FinTech to EdTech, GovTech to Media, and beyond. Our global presence spans the US, Europe, and Southeast Asia, with a portfolio that employs over 3,000 individuals, manages assets exceeding 1.8 billion, and boasts total portfolio sales of over 500 million. The role We re hiring Senior Software Engineers to build scalable products, tools, and systems across our portfolio companies. This is a high-impact role for someone who thrives in hands-on engineering, writes maintainable code, and is deeply motivated by solving real-world problems with technology. You ll work closely with product and engineering colleagues in both Mumbai and London, driving delivery within a specific business. If you're passionate about engineering craft, product-led development, and delivering systems that scale, we d love to hear from you. Behaviours that we look for Solve problems rigorously, not reactively - breaking them down into tractable elements and considering multiple paths to resolution. Write clean, defensive code with clear structure and minimal complexity. Think about testing and observability early, automating meaningful tests and implementing relevant metrics/logging. Design systems for operations, not just development - considering CI/CD, resilience, cost, and scalability from day one. Use data to guide decisions, validating design impact, performance, and real user outcomes. Key responsibilities Working within our Engineering Centre of Excellence in Mumbai, you can expect to: Build and maintain scalable services, data pipelines, and backend systems. Write readable, efficient code and collaborate closely in code reviews. Automate robust test coverage (unit, integration, and/or contract tests). Implement data models used by analysts and ML teams; ensure schema evolution and data integrity are maintained. Participate in system design sessions and contribute to architectural discussions. Debug production issues across multiple services and layers of the stack. Contribute to CI/CD pipelines and infrastructure-aware development practices. Opportunity This is an excellent opportunity for experienced engineers looking to step up their scope and impact. You ll join a collaborative team with exposure to modern engineering practices, GenAI-enabled systems, and business-critical data products. You'll be part of a global network, shaping real customer outcomes. About you We are seeking to onboard candidates with a proven track record in engineering, demonstrating strong technical leadership skills and a passion for building high-quality, scalable products. Excellent teamwork, adaptability, and a strategic mindset are essential to being successful in this role. The Ideal Candidate We are looking for candidates who bring: Strong proficiency in at least one modern programming language (e.g., Python, Java). Experience with both SQL and NoSQL databases; schema design and query optimisation. Comfort with cloud platforms such as AWS or Azure (e.g., S3, Redshift, Glue, Synapse). Familiarity with CI/CD practices, automated testing, and observability. Knowledge of data structures, algorithms, and their real-world trade-offs. A proactive mindset: ready to take ownership, iterate fast, and learn continuously. Great communication and teamwork skills particularly in cross-functional settings. Process We have a rigorous, but streamlined recruitment process, which respects the time of candidates and portfolio companies alike. This process starts with a 15-minute call with a member of our Talent Acquisition team, followed by a meeting with representatives from BC's Engineering Centre of Excellence. Please note that our roles are primarily office based, with modern and well-connected office locations in both Andheri East and Navi Mumbai.

DevOps Engineering Analyst Location: Mumbai, India Overview of Technology Roles At BlackRock, technology has always been at the heart of everything we do. Our technologists shape the future of the industry through innovative work. We foster a curious and collaborative environment, embracing experimentation to solve complex challenges. Here, you ll experience cross-team, cross-business, cross-region collaboration with a firm committed to your growth through curated learning, tech career paths, and access to global experts and leaders. Job Description About this Role: The Quotative Analytics Engineering (QAE) team is responsible for developing and maintaining financial models that underpin BlackRock s risk management analytics. The team also supports the infrastructure and software that deliver analytic content to portfolio and risk management professionals internally and externally. QAE s work spans various financial products from equities and fixed income to derivatives and covers risk analysis from individual instruments to entire portfolios and enterprises. Key Responsibilities Manage and automate the monthly release process for the Analytics Engine. Refactor and rewrite existing release scripts and develop new scripts to streamline automation. Convert critical Perl scripts to Python, collaborating with distributed teams across different time zones. Skills & Qualifications 1-2 years of professional experience writing robust, object-oriented Python code. Exposure to CMake and CI/CD pipelines is desirable. Knowledge of DevOps practices and tools, particularly Azure DevOps, is a plus. Familiarity with a programming language like C++ (preferred), as programming is central to daily operations. Excellent communication skills, with the ability to explain complex technical concepts to non-technical audiences clearly and simply. #EarlyCareers Our Benefits We offer a wide range of benefits designed to keep you energized and supported, including a strong retirement plan, tuition reimbursement, comprehensive healthcare, working parents support, and Flexible Time Off (FTO) so you can recharge and be present for what matters most. Our Hybrid Work Model BlackRock s hybrid model promotes collaboration and apprenticeship while supporting flexibility. Employees generally work at least 4 days a week onsite, with the option to work from home 1 day a week. Some teams may require additional office presence due to specific role needs. This approach boosts impactful in-person moments and accelerates learning and onboarding for new hires. About BlackRock At BlackRock, our mission is to help more people achieve financial well-being. Our clients save for retirement, education, homes, and businesses. Their investments also fuel economic growth, support small and large businesses, finance infrastructure projects, and drive innovation. This mission depends on our greatest investment our employees. We strive to create a welcoming, valued, and supportive environment through networks, benefits, and development opportunities that help our people thrive.

Job Title: Senior Manager - Sourcing Location: India Job Type: Full-Time Seniority Level: Mid-Level About Elchemy Elchemy is a tech-enabled cross-border marketplace for specialty chemicals, and our vision is to become the world s largest distributor in this space, powered by tech-first solutions. The $800B global specialty chemicals market is fragmented, facing challenges such as trust issues, long lead times, quality uncertainty, and operational inefficiencies. Elchemy is on a mission to solve these problems, delivering discovery and fulfillment with groundbreaking approaches. In just 20 months of operation, we have expanded to serve 32+ countries, partnered with 100+ suppliers and customers, and raised $7.5M+ from top investors including InfoEdge Ventures, Prime Venture Partners, and industry leaders like Vinati Organics, Laxmi Organics, and Coromandel International. At Elchemy, we believe in building a team of A-players and rockstars. If you're looking to make a real impact in a fast-growing company, join us! Role Overview We are seeking a Senior Manager Sourcing to join our team and oversee the procurement and sourcing of specialty and commodity chemicals. This position is crucial for scaling Elchemy s sourcing operations globally, with a special focus on the Personal Care, Flavors, and Fragrance industries. The ideal candidate will have 4+ years of experience in chemical sourcing and will excel in supplier relationship management, negotiation, and market intelligence. Key Responsibilities ✅ Supplier & Market Network Development Establish a strong supplier network globally, focusing on sourcing both commodity and specialty chemicals from regions such as China and Southeast Asia (SEA). Build long-term, strategic relationships with manufacturing and trading companies to ensure the seamless procurement of materials required for the Personal Care and Flavors/Fragrance industries. ✅ Collaboration with Cross-Functional Teams Work closely with sales and marketing teams to understand their sourcing needs and provide optimal procurement solutions that align with business objectives. Ensure the procurement process is aligned with sales goals, guaranteeing a smooth and efficient supply chain for product development and delivery. ✅ Negotiation & Procurement Optimization Negotiate competitive prices, contracts, and payment terms for both spot and recurring business while maintaining high-quality standards. Manage relationships with suppliers to ensure favorable terms for all sourcing activities. ✅ Supplier Relationship Management Foster strong relationships with internal and external stakeholders, ensuring that sourcing operations run smoothly and efficiently. Maintain regular communication with suppliers to ensure timely procurement, quality assurance, and adherence to contract terms. ✅ Market Intelligence & Trends Analysis Continuously monitor industry trends, supplier landscapes, and market dynamics to identify strategic sourcing opportunities. Maintain an up-to-date market intelligence database, ensuring access to the latest supplier information for fast decision-making. ✅ Quick Turnaround & Efficiency Prioritize quick turnaround times in obtaining competitive quotations and ensure rapid responses to sourcing requests. Expedite decision-making to maintain a fast-paced sourcing cycle, meeting the dynamic needs of the business. Skills & Qualifications 4+ years of experience in chemical sourcing, preferably within a trading/distribution setup. In-depth experience sourcing chemical raw materials for the Personal Care, Flavors, and Fragrance industries. A postgraduate degree in management or a related field is a plus. Strong negotiation and communication skills to build and maintain supplier relationships. Hands-on approach with an action-oriented mindset. Entrepreneurial spirit, with a strong sense of business acumen and an extensive professional network. Passionate commitment to Elchemy s mission and company goals. Impactful Role: Help shape the future of global specialty chemical sourcing in a fast-growing company. Career Growth: At Elchemy, you ll have the opportunity to grow with a company that values innovation and efficiency. World-Class Team: Collaborate with talented professionals from IITs, IIMs, and top multinational companies. Competitive Benefits: Enjoy a comprehensive benefits package, along with the chance to work in a high-energy startup environment. Mission-Driven: Work in a company with a clear mission to solve global industry challenges with technology and innovation. Apply now and be part of a team that is transforming the chemical industry globally!

Manager / Sr. Manager Strategic Alliances Location: Mumbai (could entail travel) No of vacancy: 2 Job Profile: Develop and deepen both existing and new insurer relationships to support the strategic vision of the Group while providing a wide range of choices to the end customer. Understanding customer requirements and providing right and feasible solutions. Build and maintain partnerships with a view to manage the P&L for clients as well as insurance partners. Develop short, medium and long-term strategies to manage performance against sales and profitability targets, coordinating with stakeholders across functions (finance, business, operations & services, technology). Conceptualize and pitch bundling of insurance products with client affiliations to grow and scale the business. Analyse and draw up research to gain expertise on emerging trends in insurance ecosystem and build relationships in the insurance fraternity Publish periodic dashboards and monitoring reports on insurer engagements, trends in the industry and benchmarking with best practices. Candidate Profile: 5 to 10 years of experience in the Insurance ecosystem, having created productive network in the fraternity. Candidate experience in group credit life is a huge plus Entrepreneurial mindset, networking and relationship building are must have competencies. Ability to take initiative, be proactive and work independently to drive results.

Position: Sr. Network & Security Engineer Location: Andheri, Saki Naka, Mumbai Employment Type: Full-Time, Permanent About Swan Solutions: Swan Solutions is a rapidly growing IT Infrastructure service provider with a turnover of 500 Crore. Headquartered in Mumbai, the organization has been successful for over 33 years. Swan partners with industry leaders like HP, Cisco, Microsoft, VMware, and NetApp, delivering IT solutions to BFSI, PSU, SMBs, and corporate houses. We specialize in IT hardware and networking solutions, including servers, blades, peripherals, networks, and cloud technologies. Culture at Swan: At Swan, we encourage innovation and embrace challenging IT projects while having fun and celebrating the people who make it all happen. Our open-door culture allows everyone with a good idea to voice it and collaborate in transforming ideas into reality. Accountable, vibrant, willing to learn, independent, and impactful are key attributes of the Swan team. Job Role: Sr. Network & Security Engineer As a Senior Network & Security Engineer, you will be responsible for designing, configuring, and maintaining network infrastructure while ensuring robust security protocols are in place to protect the organization's IT systems. Key Responsibilities: Network Engineering: Design, configure, and deploy network solutions, including LAN, WAN, and WLAN. Optimize network performance and troubleshoot issues to ensure network availability and reliability. Implement and maintain network protocols, routing, and switching configurations. Collaborate with IT teams to integrate network solutions with existing systems. Monitor network traffic and performance using network management tools. Security Engineering: Develop and implement security policies, procedures, and standards to protect network infrastructure and data. Conduct regular security assessments, vulnerability scans, and risk analyses to identify and mitigate threats. Design and implement firewalls, intrusion detection/prevention systems (IDS/IPS), and other security measures. Monitor security incidents and respond to security breaches or threats. Stay updated on the latest security threats and trends to enhance defenses. Documentation and Reporting: Create and maintain comprehensive documentation of network configurations, changes, and security protocols. Prepare regular reports on network performance, security incidents, and compliance status. Required Skills and Experience: Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: Minimum of 7 years of experience in network engineering. Strong understanding of network technologies (LAN, WAN, WLAN) and protocols (TCP/IP, routing, switching). Experience with network design, configuration, and troubleshooting. Knowledge of security best practices and tools (firewalls, IDS/IPS, VPNs). Proficiency in network management tools and scripting languages (e.g., Cisco IOS, Ansible, Python). Excellent communication and problem-solving skills. Ability to work independently and collaboratively within a team. Preferred Qualifications: Certifications such as CCNA, CCNP, or CCIE. Experience with cloud networking and virtualization. Knowledge of cybersecurity frameworks (e.g., NIST Cybersecurity Framework, CIS Controls). Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Job Title: Business Development Manager - Media Sales Reports To: Head of Media Location: Mumbai Key Responsibilities: 1. New Business Acquisition & Revenue Growth Lead Generation: Identify, prospect, and generate leads for potential clients across sectors like D2C, E-commerce, FMCG, Fintech, and Retail. Sales Strategy: Develop and execute a targeted outbound sales strategy to secure high-value media planning and buying mandates. Media Proposals & Pitches: Create compelling media proposals, tailored pitch decks, and business growth strategies to win new accounts. Negotiations & Deal Closure: Lead negotiations and close deals with high-growth brands, focusing on media solutions across platforms like Meta, Google, OTT, and third-party ad networks. Pipeline Management: Build and maintain a robust pipeline of potential clients, ensuring continuous business growth. 2. Client Engagement & Relationship Building Client Representation: Act as the face of Schbang s media business in high-stakes client meetings and industry networking events. Long-term Relationship Building: Develop long-term, consultative relationships with senior decision-makers (CMOs, Marketing Heads, Brand Managers) at potential client organizations. Industry Insights: Stay updated on industry trends and competitor activity to position Schbang as a top-tier media partner. Partnership Management: Cultivate and maintain strong relationships with media publishers, ad networks, and OTT platforms to unlock exclusive inventory and collaboration opportunities. 3. Sales Strategy & Market Expansion Market Analysis: Analyze market trends, competition, and client needs to refine Schbang s media sales and pricing strategies. Sales Alignment: Collaborate with internal media teams to align sales efforts with execution capabilities, ensuring a smooth client onboarding process. Cross-Selling & Upselling: Identify opportunities to cross-sell and upsell additional Schbang services, including creative services and influencer marketing. Performance Tracking: Track and report key business growth metrics, including lead conversion rates, deal closures, and revenue performance, ensuring sales targets are met. Qualifications & Skills Required: Experience: 3-4 years of experience in business development, media sales, or agency growth roles, specifically focused on media planning and buying solutions. Industry Knowledge: Strong understanding of the digital media ecosystem, including Meta, Google, OTT platforms, and third-party ad networks. Track Record: Proven success in winning large-scale media pitches and securing high-value client accounts. Sales Skills: Ability to craft compelling sales decks, media strategies, and ROI-driven proposals tailored to different brand needs. Negotiation Expertise: Exceptional negotiation and persuasion skills with experience closing deals in the 50L- 5Cr range. Network: Established network of brand decision-makers, including CMOs, Marketing Heads, and Media Buyers, is a significant plus. Communication: Strong presentation, communication, and stakeholder management skills. Fast-Paced Environment: Ability to thrive in a fast-paced, target-driven environment with a passion for scaling media businesses. Dynamic Work Environment: Be part of a fast-growing company with a team of talented professionals working on exciting, high-profile campaigns. Growth Opportunities: With Schbang s rapid expansion, you ll have opportunities to take on more responsibilities and shape the future of the company. Innovative Projects: Work with top-tier brands and help them drive growth through strategic media planning and buying. If you re looking to make a significant impact in the media industry and have the experience and drive to succeed, Schbang is the place for you!

Job Requirements Role/Job Title: Analyst- Enterprise, Network & Reconciliation Function/ Department: Retail Banking Operations - Centralised Control Unit Job purpose: As part of the Retail Operations team, individuals must be well versed with the various digital products and the process defined by regulator & network and should have experience in managing the reconciliation processes. Roles & Responsibilities: Candidate should have prior experience in handling the channel reconciliation/digital banking processes. The candidate should be well versed with the various digital products and the process defined by regulator & network. The candidate should have strong interaction, communication skills to liaison with vendor support/network/peers and good inter person skills to communicate & interact with senior management. The candidate should be well versed with Network provided system as well as expertise in MS office. Good Vendor Management skills in terms of managing third party vendors is required. Managerial & Leadership Responsibilities: The candidate should have experience in managing the reconciliation processes. The candidate should have detailed knowledge of the processes. Key Success Metrics: Subject Matter Expertise in performing the Reconciliation. Subject Matter expert on Network system. Education Qualification: Graduation: Any Post-graduation: Any Experience: 2 to 5 Years of experience.

Associate Consultant - Fresher Experience: 0-2 Years Location: Anywhere in Mumbai Role: Associate Consultant - Fresher Qualification: Bachelor of Engineering or Master's degree in Engineering, M.Tech in Cyber Security / Digital Forensic. Any graduate with good knowledge in Information Technology / Cyber Security. Job Description: Selected candidates must be ready to work on any one or multiple technologies as mentioned below as per requirement but not limited to: Management / implementation / troubleshooting of security products such as antivirus, proxy, firewall, ids/ips, etc. Work on networking products like configuration or troubleshooting of router, switches or firewalls. Monitoring of security incidents in 24x7 rotational shifts in SOC. Vulnerability assessment and penetration testing. Operating systems / Applications patch management. Assist in ISO27001 compliance, internal audits, external audits, policy review and preparation, etc. Work as an incident response team member at client location. Information security device management and monitoring. Hardening of Servers / Applications. Domain controller Administration / Windows Administration. Linux Administration. Demonstration and Presales activities in information security products. Preferred Skills (not mandatory): Sound knowledge of network security topics. Knowledge of Cyber security, different types of attacks and vulnerabilities. Should have good writing and communication skills. Strong analysis, organizational and documentation skills. Flexibility and adaptability to change. Preferred Certifications / Trainings (not mandatory): Certified Ethical Hacker (CEH) CCNA, CCNP Knowledge/Experience of SIEM, Networking, Compliance standard like ISO27001 Other security certifications will be considered an asset Knowledge of Operating systems like Microsoft Windows, Linux Knowledge of applications like Oracle, MS SQL, etc. Knowledge of cloud technologies / Information security products Qualification : Bachelor of Engineering or Master's degree in Engineering, M.Tech in Cyber Security / Digital Forensic.

Job Title: Data Collection Transformation Senior Associate Location: Mumbai Experience: Relevant experience in data acquisition, ESG data management, process automation, and data quality. Company: MSCI About MSCI: MSCI is a global leader in decision-support tools and services for the investment community. With over 50 years of expertise in research, data, and technology, we help clients understand key drivers of risk and return, enabling them to build more effective portfolios with enhanced transparency. At MSCI, we foster a culture of innovation, high performance, and inclusion, empowering our people to grow their careers through continuous learning and a wide range of internal mobility opportunities. Your Team: The ESG Data Collection team plays a critical role in acquiring, validating, and maintaining high-quality ESG data that powers MSCI s ESG products. As part of this team, you will work at the forefront of MSCI s ESG transformation agenda, driving projects that enhance data quality, scalability, and automation to meet the evolving ESG landscape and its growing importance in global financial markets. Your Key Responsibilities: Collaborate with internal ESG Research and Technology teams to design and operationalize data collection processes aligned with evolving ESG and Climate frameworks. Work on electronification of ESG policies and principles by converting them into structured, operational data definitions. Develop data collection templates and translate them into implementable data models. Conduct hands-on research and analysis of company disclosures to support scalable data collection solutions. Analyze collected and third-party datasets to detect patterns and trends, enabling development of automated anomaly detection frameworks. Design and implement contextual/thematic QA checks to strengthen data quality controls, leveraging historical data correction patterns. Collaborate with technology teams to build NLP-driven data extraction models (leveraging both traditional methods and LLMs) to automate identification and extraction of relevant ESG facts from disclosures. Help establish and optimize new data collection processes while ensuring seamless integration with existing workflows. Deliver high-quality data aligned with MSCI methodology, service-level agreements, and regulatory requirements. Contribute to creating methodology and SOP documentation, embedding data and content expertise into internal processes. Drive process automation by developing tools and systems for automated data quality diagnostics, reducing manual intervention. Build dashboards and reports to visualize data quality metrics, identify outliers, and provide data-driven recommendations to stakeholders. Partner with internal stakeholders, including downstream teams, Research, and Product teams, to understand data requirements and ensure seamless delivery. What We re Looking For: Strong analytical mindset with a keen attention to detail. Hands-on experience with Python/SQL for data analysis and process automation; exposure to Machine Learning/RPA is a plus. Experience working with visualization tools such as Power BI. Advanced Excel skills, with the ability to manipulate and analyze complex datasets. Self-starter with strong problem-solving abilities, capable of working in unstructured environments. Strong collaboration and communication skills, with comfort working across hierarchies, functions, and geographies. Previous experience in Financial Services, Technology, or Business Analysis, ideally with exposure to ESG data. Basic understanding of financial markets and asset classes; ESG knowledge would be a significant advantage. Preferred Qualifications: Bachelor s or Master s degree in Finance, Economics, Environmental Science, Data Science, Business, or a related field. Certifications in ESG, Sustainable Finance, or Data Analytics are a plus. What We Offer: Transparent compensation and comprehensive benefits tailored to your location. Flexible work options and access to cutting-edge technology. A culture of learning and development, with access to LinkedIn Learning Pro and Learning@MSCI. Clear career progression paths with opportunities for internal mobility and leadership development. A global network of talented colleagues, supported by inclusive Employee Resource Groups like Women in Tech, Climate Action Network, and more. Qualification : Bachelors or Masters degree in Finance, Economics, Environmental Science, Data Science, Business, or a related field.

Position: Analytics Client Service Manager Location: Mumbai Department: Client Coverage Global Client Service Team About the Role We are looking for a seasoned Analytics Client Service Manager to join our Client Coverage team in Mumbai. The Global Client Service team at MSCI consists of experienced financial professionals who provide first-level support to our global client base. This team is responsible for handling a broad range of queries related to methodology, product usage, interpretation, and technical aspects across our analytics and benchmark product suite. The team engages with clients primarily through email and phone and works closely with Sales, Consultants, and internal teams to ensure seamless client engagement and satisfaction. Key Responsibilities Team Leadership and Development Recruit, onboard, and coach team members, equipping them with the skills and product knowledge they need to succeed. Establish clear performance expectations and conduct regular performance evaluations. Foster a culture of collaboration, continuous learning, and positive team dynamics. Client Relationship Management Develop strong, trust-based relationships with clients to understand their evolving needs and business goals. Serve as the escalation point for complex client issues, ensuring swift and effective resolution. Maintain regular communication with clients, providing proactive updates, gathering feedback, and ensuring overall satisfaction. Service Delivery Oversight Manage the delivery of analytics support services, ensuring all client requests are addressed promptly and with the highest quality. Establish and refine standard operating procedures (SOPs) to maintain service consistency. Track and analyze service performance metrics to identify trends, gaps, and areas for improvement. Product Expertise and Knowledge Sharing Ensure the team maintains deep product knowledge, enabling them to confidently advise clients on the optimal use of MSCI s analytics tools. Organize regular training and knowledge-sharing sessions to keep the team up to date. Stay informed on product enhancements and industry trends to ensure the team provides relevant and value-driven support. Reporting and Insights Generate regular performance reports, tracking key service metrics and client satisfaction scores. Provide actionable feedback based on client interactions to internal teams, helping shape product and service improvements. Present insights and strategic recommendations to senior management to continuously enhance the client service function. Strategic Operations and Process Optimization Develop and execute strategic plans aimed at enhancing the client service offering. Identify and implement process improvements to increase efficiency and elevate client experience. Ensure alignment between team objectives, broader MSCI goals, and client needs. Skills and Experience That Drive Success 12+ years of professional experience, including proven experience in client service roles, ideally within analytics or related industries. Excellent English communication skills both written and verbal with the ability to convey complex information clearly and persuasively. Strong presentation and report-writing capabilities. Strong execution skills, with the ability to monitor and manage team performance using reports, dashboards, and other tracking tools. Analytical mindset with strong problem-solving abilities, particularly in numerical analysis using Microsoft Excel. Hands-on experience managing escalations and resolving complex client issues effectively. Demonstrated people management experience, with the ability to lead large teams and oversee service delivery operations. A Bachelor s degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus. About MSCI At MSCI, our mission is to power better investment decisions. With over 50 years of expertise in research, data, and technology, we provide critical decision-support tools to the global investment community. Our innovative, research-enhanced solutions empower clients to understand risk, optimize performance, and build better portfolios. Competitive compensation packages and comprehensive benefits designed to support your financial security, health, and well-being. Flexible work options, advanced technology, and collaborative office environments. A culture that encourages innovation, accountability, and experimentation. A global community of talented colleagues who inspire, support, and collaborate to drive innovation and deliver client value. A structured Global Orientation Program, along with continuous access to learning platforms like Learning@MSCI and LinkedIn Learning Pro, plus tailored development opportunities. Multi-directional career paths, offering both vertical growth and lateral opportunities within MSCI. A commitment to diversity, equity, and inclusion, championed through our Employee Resource Groups including All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and the Women s Leadership Forum. At MSCI, you will join a team of curious, innovative, and entrepreneurial minds who are passionate about driving meaningful change in the investment industry. This is where you can push boundaries, challenge yourself, and exceed expectations for yourself, our clients, and our industry. Qualification : A Bachelors degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus.