Network AND IT Support Jobs in Gurgaon

Job Title: Product Owner Compass Cash Center (Sustaining Team) Location: Gurugram, India Job Type: Full-Time | Permanent About G+D Giesecke+Devrient (G+D) has been a global leader in SecurityTech for over 170 years, delivering trust and security through cutting-edge solutions in Digital Security, Financial Platforms, and Currency Technology. Trusted by central banks and cash management businesses worldwide, G+D is at the forefront of advancing currency security and efficiency. Role Overview: We are looking for an experienced Product Owner to lead the sustaining team for Compass Cash Center a market-leading cash center workflow platform used by banks and cash-in-transit (CIT) companies globally. In this role, you will prioritize product maintenance, drive enhancements, and coordinate closely with technical and support teams to ensure continuous product quality and customer satisfaction. You will collaborate in an Agile, cross-site Scrum team based in Gurugram and Germany. Key Responsibilities: Lead the sustaining team to maintain and improve the Compass Cash Center product. Manage and prioritize the product backlog, focusing on bug fixes, maintenance, and feature enhancements. Facilitate Agile ceremonies including daily stand-ups and bi-weekly sprint planning. Work closely with support teams to resolve customer issues efficiently and maintain high customer satisfaction. Develop and manage maintenance release plans ensuring smooth deployment and compliance with quality standards. Coordinate testing and deployment activities for maintenance releases. Provide clear and transparent status updates to management and stakeholders. Collaborate with cross-functional development teams to align product goals and deliverables. Document and optimize product processes, procedures, and workflows. Required Skills & Qualifications: Proven experience as a Product Owner in Scrum teams with strong knowledge of Agile practices. Experience in application support, maintenance, and product lifecycle management. Strong analytical, troubleshooting, and problem-solving skills. Background in software development with Java and/or .NET enterprise applications. Experience with test automation and system/solution testing across multiple environments. Solid understanding of IT fundamentals, including operating systems, databases, and networks. Familiarity with DevSecOps practices and continuous integration/deployment pipelines. Detail-oriented with excellent organizational and communication skills in multicultural teams. At G+D, our people are our greatest asset. We foster a diverse, inclusive, and inspiring work culture where professionalism and human values come first. Join us and make a real difference by helping secure billions of lives worldwide through innovative technology. Enjoy competitive benefits, global collaboration, and meaningful work that matters.

Job Title: Partner Development Manager (Microsoft Azure) Location: Gurugram, India Company: Builder.ai About Builder.ai At Builder.ai, we're revolutionizing software development, making it accessible to anyone no matter their technical expertise, budget, or background. Our mission is to simplify the software-building process and we've already helped thousands of entrepreneurs, small businesses, and major global brands such as BBC, Makro, and Pepsi to achieve their software goals. With offices across EMEA, APAC, and the Americas, and over $450 million in funding from investors like QIA and Microsoft, we are driving innovation on a global scale. Builder.ai is growing rapidly, and there s never been a better time to be part of our journey. Our team is diverse, collaborative, and talented, united by a shared belief in unlocking human potential through software. We encourage experimentation and provide endless opportunities for learning, growth, and progress. Life at Builder.ai At Builder.ai, you re not just filling a role. We believe every position offers unlimited opportunities to challenge the status status quo and drive positive change. Whether you are experimenting with new ideas or taking a leadership role, you'll be empowered to make an impact. We offer a culture of collaboration where your differences are celebrated. You ll join a global team that s passionate about improving how software is built. Perks include: Private healthcare Discretionary pay or commission schemes Stock options in a $450 million funded company Generous paid leave and trips abroad #WhatWillYouBuild and we can t wait to find out! About the Role We are seeking a Partner Development Manager to take charge of our strategic alliance with Microsoft, with a specific focus on Microsoft Azure. This pivotal role will be based in Gurugram, and will allow you to have a significant impact on our marketplace and ecosystem business. As our Microsoft Partner Manager, you ll be responsible for: Managing & Cultivating Relationships: Oversee and nurture our strategic relationship with Microsoft, with a focus on expanding Builder.ai s presence within the Azure ecosystem. Growth Strategy: Develop and execute strategies to drive revenue growth by aligning with Microsoft s go-to-market initiatives. Ecosystem Development: Foster a thriving network of partners that complement Builder.ai s offerings on Azure. Revenue Impact: Work on collaborative initiatives aimed at revenue growth and scaling Builder.ai s Azure Marketplace presence. This role is perfect for someone with a strong background in cloud or SaaS partnerships and who thrives in a high-impact, market-making environment. What You ll Do Build Strategic Partnerships: Lead our relationship with Microsoft Azure to ensure Builder.ai s continued growth and success in this critical ecosystem. Go-to-Market Initiatives: Drive initiatives alongside Microsoft to build and grow revenue through the Azure Marketplace. Influence & Revenue Growth: Work closely with Microsoft to influence their ecosystem and grow Builder.ai s presence within their offerings, creating new market opportunities and driving increased profitability. Lead Cross-functional Collaborations: Collaborate with sales, marketing, engineering, and product teams to align with Microsoft s business goals. Market Leadership: Be the face of Builder.ai at events, partner conferences, and with key stakeholders to establish us as a market leader within the Azure ecosystem. Experience: 10+ years in cloud, SaaS, or Application Development partnerships, specifically with a focus on Microsoft Azure or similar cloud services. Self-Starter: Ability to work independently and have an insurgent mindset someone who thrives in creating new routes to market and drives the business forward. Market-Making Mentality: Capable of changing the balance sheet of a partner and leading them to higher growth and profitability. Collaborative: Able to work across teams, including sales, marketing, and technical teams, to execute strategies and align with partner goals. Adaptable: Willing to work in various capacities whether standing at a booth, cold-calling prospects, or developing strategic partnerships. Bonus: Knowledge of custom application development is beneficial but not required. Benefits Compensation: Discretionary variable pay or commission schemes. Equity: Stock options in a $450 million Series D funded company. Work-life Balance: Hybrid working, 24 days annual leave + public holidays, and time off between Christmas and New Year. Family Perks: 2 Builder family days each year and generous referral bonus scheme. Health: Fully funded Private Medical Insurance. Meals: Free lunch at our state-of-the-art working environment in Gurugram. Joining Builder.ai means being part of a high-growth company where your efforts have a direct impact on shaping the future of software development. With strong support from Microsoft and a focus on cloud-based innovation, this is an exciting opportunity to build partnerships that will revolutionize the way businesses develop software globally.

We re proud to offer an exceptional total rewards package, including bonuses, comprehensive healthcare, insurance benefits, retirement programs, wellness initiatives, and service and performance recognition awards. Plus, we offer various social and recreational activities tailored to each location. Job Description: Client Engineering Security Engineer The Client Engineering Security Engineer plays a crucial role in safeguarding our systems and infrastructure by identifying and addressing security vulnerabilities. This position requires a strong understanding of security best practices, identity and access management, and a proactive approach to threat detection and mitigation. Responsibilities: Security Management: Develop, implement, and oversee security policies and procedures for Azure, Entra ID, Office 365, and Active Directory. Incident Monitoring: Monitor security alerts and incidents to ensure quick identification and resolution. Security Assessments: Regularly conduct security assessments and audits to detect vulnerabilities and potential risks. Identity and Access Management: Manage identity solutions, implementing multi-factor authentication (MFA) and role-based access control (RBAC) to enforce least-privilege principles. Compliance and Governance: Ensure adherence to industry standards and maintain up-to-date documentation for security policies and incidents. Collaboration and Support: Collaborate with IT, DevOps, and other teams to embed security into development and deployment workflows. Additional Responsibilities: Provide guidance on complex issues, share expertise, and promote best practices across teams. What You ll Need: Experience: At least 8 years in IT, including 2+ years of infrastructure engineering or security experience with Office 365, Azure AD/Entra ID, and Active Directory. Education: Bachelor's degree in a technology-related field or equivalent work experience. Certifications: Expert-level certifications in relevant technology platforms are highly preferred. Technical Expertise: Experience in designing, implementing, supporting, and maintaining enterprise-scale IT solutions. Communication Skills: Excellent interpersonal, written, and verbal communication skills, with the ability to effectively present ideas both in-person and remotely. Problem-Solving: Strong troubleshooting and problem-solving skills, with a proactive and adaptable approach to a fast-paced environment. Health Benefits: Medical and prescription drug insurance Dental and vision insurance Critical illness, accident, and hospital indemnity insurance Personalized healthcare support, wellbeing program, and tobacco cessation program Financial Benefits: Health Savings Account (HSA) Flexible Spending Accounts (FSAs) 401(k) plan Employee Stock Purchase Plan (ESPP) Basic life and AD&D insurance Short-term disability insurance About Stryker: Stryker is a leading provider of innovative products and services in MedSurg, Neurotechnology, and Orthopaedics that help enhance patient and healthcare outcomes. With a global reach, Stryker impacts over 150 million patients annually. Employees in certain sales and field roles that require access to customer accounts may be required to obtain various vaccinations as part of their job responsibilities. Qualification : Bachelor's degree in a technology-related field or equivalent work experience.

Job Summary: We are seeking skilled and dedicated Field Technicians to join our team for the training of wall box installation. The ideal candidate will be responsible for inspection, and troubleshooting wall box units at customer sites, ensuring that installations meet safety, quality, and regulatory standards. Key Responsibilities: Installation: Install wall boxes (e.g., electrical, utility, or network boxes) at designated sites as per specifications. Ensure proper alignment, connections, and functionality of wall boxes. Perform installation of necessary components, including wiring, connections, and equipment integration. Inspection and Troubleshooting: Conduct inspection to ensure wall box units are functioning correctly post-installation. Diagnose and troubleshoot issues related to wall boxes and resolve problems efficiently. Document and report any issues encountered during installation or inspection. Customer Interaction: Communicate effectively with customers to ensure satisfaction and understanding of the installation process. Provide clear instructions for post-installation use, if necessary. Address any on-site questions or concerns regarding the installation. Compliance and Safety: Adhere to safety protocols and regulations at all times during installation. Ensure all installations are compliant with local building codes and regulations. Maintain a safe and clean work environment. Documentation and Reporting: Complete all installation forms, checklists, and reports accurately and in a timely manner. Submit work orders, time logs, and other required documentation to management. Support: Creating the new network in region of East for the same wall box process. Requirements: Proven experience in wall box installation, or similar technical fields. Basic knowledge of electrical systems, wiring, and troubleshooting techniques. Ability to read and interpret blueprints, diagrams, and technical documentation. Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. Ability to work independently and as part of a team. Willingness to travel to different installation sites. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

Description: Sr. Security Engineer - Application Security About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the Role: The Sr. Security Engineer will be responsible for supporting Gartner s AppSec function. This individual will play an integral role in, executing daily vulnerability Assessments functions; (ii) working closely with Information Security partners, and technology stakeholders to identify risks/vulnerabilities and collaborate with key stakeholders on remediation, developing and tracking risk/vulnerability remediation and prioritize effort across our various business units, partnering to implement security tools, technologies and controls with an appropriate balance of security, business, and user experience, while providing education and training; and engineer automation solutions and/or security tool integrations to assist with day-to-day AppSec responsibilities. What you ll do: Supports day-to-day life cycle management of identification and remediation of security vulnerabilities and threats to Gartner Systems and Data, partnering with key resources on remediation. Ability to create reasonable and actionable recommendations based on the analysis of vulnerability data and impact to Gartner s security posture. Coordinate the orchestration, automation, and management of security technologies and platforms. Own day-to-day life cycle management, including identification, threat assessment, threat modeling and risk avoidance. Apply technical expertise and skills to develop and implement solutions to meet complex business and technical requirements, working collaboratively across functional areas to turn innovative ideas into reality. Define and implement meaningful metrics to measure the effectiveness of security controls through KRIs and security scorecards. Serve as a subject-matter-expert for Application Security; act as a first point of contact for critical issues, security risk assessments and triaging CI/CD issues with Partners and stakeholders. Evaluate business and technical requirements to identify and implement tools, processes, and technologies to improve our security posture in our environments. Ensure the continuous improvement of existing compliance processes. What you ll need: Strong independent critical thinking, problem-solving skills, and the ability to consistently evaluate and pivot based on the current organizational priorities. Proven Experience Developing and maturing KPI s and Metrics to assess the effectiveness of a Application security program. Must Have: 4+ year s of Technical and Professional Expertise. Proven communication, collaboration, and critical thinking skills. Ability to define and communicate risk in a business-relevant language and to non-technical audiences. Deep technical expertise in at least one additional area of Information Security. Ability to think like a bad actor and use that context to develop threat models. Passion for finding flaws in processes and ability to efficiently communicate recommendations to fix them. Proven ability to communicate and educate Engineering and Architecture teams as to why Information Security is an important function to the business. Nice to Have: Familiarity with technical security controls, guidelines, and frameworks outlined by standards such as SOC2, ISO 27001/27013, NIST 800-53. Ability to automate tasks and code solutions to repetitive problems. Scripting or programming experience (Java, .NET, HTML, Ruby, PHP, Perl, C#, Python, JavaScript, PowerShell, Bash). Experience with penetration testing and web application assessment. Who you are: Proven communication, collaboration, and critical thinking skills. Ability to build trusting, meaningful relationships with peers, stakeholders, partners and suppliers. Ability to define and communicate risk in a business-relevant language to both non-technical and technical audiences. Ability to apply expert knowledge to solve complex business/technical issues strategically. Desire for life-long learning and continuous personal/professional development. Don t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

Your Impact In this role, you will be integral in supporting team members, consultants, and clients with requests and engagements within your area of expertise. You will tackle complex challenges faced by leading life sciences companies, particularly in pharmaceutical operations such as manufacturing networks, external supply management, and supply chain optimization. You will also delve into the evolving impact of digital and automation technologies in these domains. Additionally, you will develop a well-rounded understanding of industry and economic trends to establish a strong area of expertise in life sciences. You'll work closely with Life Sciences Operations leaders on key initiatives and leadership objectives, such as preparing practice qualification materials and assisting in leadership meetings. Your contributions will help project teams navigate industry trends, key players, and research challenges. Using your knowledge, you will help codify best practices and develop new research products, such as fact packs, summary perspectives, and analytical reports. Your work will include developing benchmarking tools and producing high-quality, client-ready deliverables that are comprehensive, well-organized, and insightful. As you progress, you'll also mentor new team members, fostering their professional growth, and contributing to the success of the knowledge management team. You will build strong communities across various practices and offices, and create strong connections with knowledge professionals in other units as well as consultants across the firm. Your Growth Based in our Gurugram office, you will be a part of the Life Sciences Intelligence team in India, embedded within our Life Sciences Practice. As part of our global knowledge network, you will collaborate with over 100 professionals based in key hubs such as Waltham, New Jersey, Brazil, London, Brussels, Poland, Lisbon, India, Japan, and China. In this role, you'll collaborate with fellow team members, consultants, and clients to drive impactful projects. You ll work across multiple industry and functional areas to generate unique insights, enhance capabilities, and deliver the best of our firm s expertise to clients. Your Qualifications and Skills A degree in Pharmacy/Biotech, an MBA, M.S. (Pharmacy), or M.Tech (Biotech) is preferred. A minimum of 2 years of experience in Indian pharmaceutical operations, consulting, or industry, particularly in areas like supply chain, manufacturing, quality, and procurement. Strong understanding of economic, financial, and business concepts. Proficiency in IT tools, including Excel, Word, PowerPoint, and basic business software. Analytical skills with knowledge of tools such as SAS, SPSS, Alteryx, and Tableau (a plus). Ability to structure and solve ambiguous problems. Adaptability in a dynamic, fast-evolving environment. Comfort working within diverse teams to craft optimal solutions and drive action. Ability to build and maintain trust-based relationships with colleagues and clients. Qualification : A degree in Pharmacy/Biotech, an MBA, M.S. (Pharmacy), or M.Tech (Biotech) is preferred.

IT Operations Manager Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. What you ll do: We are looking for an IT Operations Manager to join our Corporate Technology team in Gurugram. The role involves working closely with other Specialists to direct and manage all operational activities related to IT Operations spanning across multiple office spaces and collaborate with key stakeholders across geographies to play an active role in monitoring and supervising the operations, ensuring the team members address the requests within the agreed Service level agreements by adhering to the defined processes. You ll play a pivotal role in supervising and managing a team of Specialists and oversee day-to-day operations to meet Service Level Agreements through optimum quality and service. Additionally, you ll need to demonstrate high proficiency in operations procedures, be proactive in communication, and define performance metrics for processes and individuals. You ll ensure effective and efficient working relationships between the team members, maintain a high level of morale and productivity and provide direction to the members on Operations. As an IT Operations Manager, you ll be responsible for monitoring end-user compute infrastructure and resolving system issues, manage installations, upgrades and configurations of both hardware and software, assess system performance, and recommend improvements, resolve or assist with issues escalated by Specialist, provide support and guidance to stakeholders, collaborate with other departments within the organization to resolve issues. You ll also need to lead and manage projects by setting timelines, defining deliverables, and ensuring alignment with business objectives. This includes analyzing reports and statistical data to assess productivity levels and identify root causes for underperformance, developing customized reporting to measure and track operational metrics, and overseeing key weekend initiatives such as user migrations to newer platforms, software and hardware upgrades, and audits. Additionally, you ll coordinate cross-functional teams, monitor progress, address risks and obstacles, and ensure successful project completion within scope, budget, and deadlines. What you ll need: The ideal candidate should have more than five years of experience preferably at a technology or financial firm. The candidate should have excellent computer skills including organizational and time-management skills and proven experience as IT Operations Manager. Experience in Project management for enterprise product implementation. Candidate should have experience with system & application installations, configuration and analysis and good understanding of policy, planning, and strategy. Candidate should have fair understanding of Windows platform and Cloud platforms like Azure. The following areas are preferred: Strong knowledge of designing and implementing office technical infrastructure. Proficiency in OS management and network administration, including TCP/IP, DNS, DHCP, VLANs, routing, and switching. Experience with Azure infrastructure, including Azure Virtual Machines, Azure Active Directory, Azure Networking, and Azure Security. Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Cisco Certified Network Associate) are a plus. The ideal candidate should have the ability to oversee inventory requirements and forecast hardware purchases at regular intervals. Candidate should also have outstanding communication skills, leadership and organizational skills and ability to manage multiple projects and tasks at hand, problem-solving aptitude and assist with important strategy decisions w.r.t project planning and implementation. The candidate should be a self-starter who is structured, action-oriented, and has a sense of urgency, as well as being deadline-oriented and should have the ability to lead a team. Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics.

Overview of Technology Roles At BlackRock, technology has always been central to what we do. Our technologists continue to shape the future of the industry with their innovative work. We are not only curious but also collaborative, eager to embrace experimentation as a means to solve complex challenges. Here, you'll find an environment that promotes cross-team, cross-business, and cross-regional collaboration. We are committed to supporting your growth as a technologist through curated learning opportunities, specialized career paths, and access to experts and leaders worldwide. Job Description About This Role You will be working with one of the top FinTech companies globally. BlackRock provides its Aladdin platform to over 200 of the world s top corporations, managing about a quarter of all global assets. Our firm is global but close-knit, with a shared goal of providing the best possible level of support to our business partners and customers. From the top of the firm down, we embrace the diversity of values, identities, and ideas that our employees bring. We are serious about our people and offer Flexible Time Off (FTO), collaborative working spaces, and other benefits. The individual selected for this role will have the opportunity to define relationships with IT teams across the globe and be exposed to various applications and technologies used at BlackRock. This will provide a broad view of how functional teams and technology collaborate to deliver services to end users. We are particularly interested in candidates with skills in: Strong Leadership Data-driven Analysis Change Management ITIL Framework Cloud Platform offerings like Microsoft Azure and Google If any of this excites you, we want to hear from you! Team Overview The Mission Control organization is part of the Aladdin Product Group Platforms Team at BlackRock. It is responsible for ensuring a seamless Aladdin client experience through operational support and control across core investment systems. Responsibilities Coordinate Technological Changes: Ensure the stability of the Aladdin platform and BlackRock infrastructure while supporting innovation. Communicate Impact: Inform technology and business partners about high-risk changes and secure necessary approvals. Security Patching: Oversee security patching efforts to meet compliance and security goals. Relationship Management: Build and nurture relationships with global IT teams, understanding the various applications and technologies in use. Process Improvement: Enhance the quality, efficiency, and effectiveness of change control processes. Technical Skills: Utilize skills in desktop technology, TCP/IP networking, UNIX commands, SQL queries, and scripting. Collaboration and Leadership: Work independently or as part of a team, demonstrating strong leadership and communication skills. Qualifications Candidates are encouraged to demonstrate the following: 4+ years of experience as an IT Change Manager. Familiarity with industry-standard Change Management practices. An understanding of running services on Cloud infrastructure solutions. Experience with application monitoring solutions. Ability to leverage AI and data-driven analytics tools to address challenges. Strong knowledge of operating within the ITIL framework. Previous experience in the Financial Services or Technology industry. Scripting or basic development skills to automate tasks. Strong interpersonal and communication skills, both written and verbal, with the ability to communicate effectively across all levels of the business. Excellent organizational skills and attention to detail. Self-motivated, able to prioritize, take ownership of responsibilities, and work effectively as part of a team. Adaptable, with the ability to multi-task and adjust in a fast-paced environment. Experience with Change Management tools like ServiceNow. Our Benefits To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: A strong retirement plan to help secure your future. Tuition reimbursement for continuous learning and professional development. Comprehensive healthcare to keep you and your family covered. Flexible Time Off (FTO) so you can recharge, relax, and take care of your loved ones. Our Hybrid Work Model BlackRock s hybrid work model promotes a culture of collaboration and apprenticeship while providing flexibility. Employees are required to work at least 4 days in the office per week, with the flexibility to work 1 day from home. Some business groups may require additional office presence based on the role's responsibilities. We are focused on increasing impactful moments that arise from in-person collaboration, aligned with our commitment to performance and innovation. This hybrid model will help you accelerate your learning and onboarding experience at BlackRock. About BlackRock At BlackRock, we are united by one mission: to help more and more people experience financial well-being. Our clients including individuals saving for retirement, families paying for education, and businesses supporting infrastructure projects benefit from their investments with BlackRock. These investments help strengthen the global economy by supporting businesses of all sizes, financing infrastructure projects, and facilitating innovations that drive progress. This mission would not be possible without our most important investment: our employees. We are dedicated to creating an environment where all colleagues feel welcomed, valued, and supported through networks, benefits, and development opportunities to help them thrive.

About dunnhumby dunnhumby is the global leader in Customer Data Science, helping businesses around the world thrive in today s data-driven economy. Guided by our Customer First philosophy, we enable businesses to grow by championing and advocating for their customers. With deep roots in retail one of the world s most competitive and data-rich industries dunnhumby s expertise now spans multiple sectors, empowering leading brands like Tesco, Coca-Cola, Meijer, Procter & Gamble, and Metro. Our diverse team of nearly 2,500 experts works from offices across Europe, Asia, Africa, and the Americas, driving transformative solutions for some of the most recognized brands globally. About the Role We are seeking an Engineering Manager who is passionate about platform engineering and ready to drive innovation. This is a fantastic opportunity to lead the design and development of a robust, scalable Application Development Platform, collaborating closely with application developers to equip them with the tools and services they need to excel. As part of the Platform Engineering Team, you will focus on creating a reliable and scalable platform using GCP and Azure, while developing critical common services. You ll implement tools like Terraform, ArgoCD, and Kubernetes to optimize the CI/CD pipeline, ensuring seamless, rapid, and reliable software releases. Additionally, you will implement monitoring and performance optimization strategies using tools such as Prometheus, Grafana, and New Relic, ensuring top-tier availability, reliability, and performance. Security will also be a core focus implementing best practices around network security, access controls, and data protection. This role provides the perfect blend of technical leadership, hands-on engineering, and innovation, staying at the forefront of emerging technologies and industry trends within DevOps and Platform Engineering. What You ll Do Technical Leadership & Delivery Lead the design, implementation, and maintenance of infrastructure and deployment pipelines for the platform and services. Develop and enhance our cloud infrastructure on GCP and Azure, leveraging Infrastructure as Code tools like Terraform and CloudFormation. Implement and manage containerized environments using Docker and Kubernetes. Build and optimize CI/CD pipelines using tools like Octopus, GitLab, and TeamCity. Oversee the development of common services to streamline and standardize development across teams. Monitoring & Performance Optimization Deploy and manage monitoring and visualization tools, including Prometheus, Grafana, and New Relic. Drive performance tuning and capacity planning to ensure smooth platform operations. Security & Compliance Define and enforce security best practices across the platform, from network security to access management and data protection. Lead initiatives to enhance the security posture of the platform, ensuring compliance with regulatory and internal requirements. Collaboration & Mentorship Work closely with application development teams to understand their needs and align platform capabilities with development workflows. Mentor and guide engineers, fostering a culture of continuous learning, collaboration, and technical excellence. Innovation & Continuous Improvement Stay ahead of industry trends and bring innovative tools and approaches into the team s practices. Advocate for automation and streamlined processes to enhance team productivity and platform reliability. What You ll Bring 10+ years of experience in platform engineering, infrastructure development, or DevOps, including experience in a leadership role. Strong expertise in cloud platforms especially GCP and Azure and experience building infrastructure using Terraform and/or CloudFormation. Hands-on experience with containerization using Docker, and managing production workloads in Kubernetes. Proficiency in at least two programming languages, such as Python and GoLang. Solid understanding of CI/CD tools such as Octopus, GitLab, or TeamCity. Familiarity with monitoring tools like Prometheus, Grafana, and New Relic. Proficiency in scripting languages such as Bash or PowerShell. Strong understanding of networking principles and security best practices. Proven leadership and team management skills, with the ability to mentor and guide a cross-functional team. Excellent communication and collaboration skills, capable of working across teams and presenting ideas clearly to both technical and non-technical stakeholders. Ability to thrive in a fast-paced, agile environment while maintaining focus on quality. Experience with GitOps methodologies and tools like ArgoCD is highly desirable. Prior experience in a team lead or engineering manager role is a strong plus. What You Can Expect from Us At dunnhumby, we believe in exceeding expectations yours and ours. You ll enjoy a competitive compensation package, along with benefits designed to support your health, well-being, and work-life balance. Some of what we offer includes: Flexible working hours and the freedom to shape your workday. Your birthday off, so you can celebrate you. Investment in cutting-edge technology to support your work. A nimble, fast-paced environment where you have the freedom to experiment, learn, and innovate. At dunnhumby, you ll join a team where curiosity, creativity, and collaboration thrive and where Customer First isn t just a mantra; it s our mission.

Job Description Join us as a Software Engineer This is an opportunity for a driven Software Engineer to take on an exciting new career challenge. Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority. It s a chance to hone your existing technical skills and advance your career. We're offering this role at associate vice president level. What you'll do In your new role, you ll engineer and maintain innovative, customer-centric, high-performance, secure, and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts, and tools that are often complex, as well as liaising with other engineers, architects, and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business. Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning. Collaborating to optimize our software engineering capability. Designing, producing, testing, and implementing our working code. Working across the life cycle, from requirements analysis and design, through coding to testing, deployment, and operations. The skills you'll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. You ll also need: Experience in C#, SQL Server, Kubernetes, and Docker. Experience in multiple programming languages or Low Code toolsets. Experience of DevOps, Testing, and Agile methodology and associated toolsets. A background in solving highly complex, analytical, and numerical problems. Experience of implementing programming best practices, especially around scalability, automation, virtualization, optimization, availability, and performance.

Position: Alpha Gen Product Engineer Job Overview: At BlackRock, we are seeking Software Engineers who thrive in innovative environments and enjoy solving complex challenges. This is an opportunity to work with cutting-edge technology and impact the financial markets through our Aladdin investment operating system, which powers decision-making for thousands of users worldwide. The Alpha Gen Technology group (AGT) is focused on enabling market-leading performance for BlackRock's investment teams. Join a team of innovators to work on next-generation technology in the quantitative and investment space. About Aladdin and Aladdin Engineering: Aladdin is BlackRock s investment operating system, used by financial institutions worldwide. It integrates sophisticated risk analytics, portfolio management, trading, and operations tools into one platform. The Aladdin Engineering group develops and maintains this platform, building tools that manage trillions in assets and support millions of financial instruments. Your Role and Impact: As an Alpha Product Engineer in the Alpha Gen Platform team, you will develop a cloud-first platform used for both quantitative research and production systems. You will be involved in the full lifecycle of the platform, from design and architecture to development, implementation, production support, and maintenance. Your Responsibilities: Build a groundbreaking, high-quality Alpha Gen platform to meet the data and quantitative needs of research and production. Prototype new alpha-enabling technology. Migrate large amounts of critical data to cloud-native data stores like Snowflake and Azure Blob Storage. Understand and address scale challenges in data access and persistence in ingestion pipelines. Work with modern data lakes, structured file formats, containers, and orchestration ecosystems. Partner with other engineering teams at BlackRock to integrate with Aladdin. Qualifications and Skills: 8+ years of proven experience in software engineering. Excellent coding skills in Python; knowledge of Scala or Java is a plus. Experience with distributed technologies like Spark, Dask, or Kubernetes. Desire to build expertise in cloud-native technologies and applications deployed to cloud infrastructure. Familiarity with agile practices, test automation, pipelines, release management, and deployment strategies. Good understanding of the modern data ecosystem Snowflake, Apache Iceberg, Parquet formats, object stores (S3, Azure Blob Storage), and orchestration systems (Airflow, Prefect). A curiosity and passion to learn new technologies. Strong interpersonal skills to work effectively in a collaborative team environment. A deep understanding of the modern data and quantitative ecosystem. How to build a platform that enables alpha generation at scale. Experience with Aladdin the investment platform used to manage over $15 trillion in global assets. How to apply enterprise integration patterns and data science technology to enable alpha generation. Our Benefits: To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: A strong retirement plan. Tuition reimbursement. Comprehensive healthcare options. Support for working parents and Flexible Time Off (FTO) to recharge. Our Hybrid Work Model: BlackRock s hybrid work model supports collaboration while offering flexibility. Employees are required to work at least 4 days in the office per week, with the option to work from home 1 day a week. Some business groups may require more time in the office. About BlackRock: BlackRock is dedicated to helping people experience financial well-being. Our clients rely on us to support their financial goals, including saving for retirement, funding education, and growing their businesses. We invest in our employees by fostering an environment where they feel welcomed, valued, and supported with networks, benefits, and development opportunities to thrive.

Introduction We are a tech-driven company passionate about delivering exceptional customer experiences. Our team ensures seamless support, efficient logistics, and top-notch device management. Join us in a dynamic environment that values innovation, dedication, and proactive problem-solving. You will manage inventory, prepare devices, ensure accurate shipping and documentation, and provide technical support and repairs. Your ability to multitask, solve problems efficiently, and deliver exceptional service will drive operational success and customer satisfaction. Your Job Responsibilities Logistics Operations Handle incoming stock, maintain accurate records, and ensure proper storage. Assess, clean, and prepare devices for reuse or repair to ensure "out-of-the-box" quality. Pack items securely, label them for shipping, and maintain precise records of transactions. Conduct regular inventory checks to ensure accuracy and accountability. Quickly report missing, lost, or damaged items to supervisors. IT Support and Repairs Provide empathetic, personalized assistance via phone, email, and chat for device-related issues (e.g., laptops, smartphones). Diagnose and resolve technical problems efficiently, escalating complex issues when necessary. Perform hardware repairs, including replacing screens, batteries, and other components. Manage software installations, updates, and troubleshooting. Liaise with external vendors when necessary. Ensure all repairs meet company standards through rigorous testing. Identify recurring issues, update knowledge bases, and suggest device and application improvements. Work with colleagues to ensure consistent, high-quality user experiences and brainstorm solutions. Share user insights with product teams and participate in training to stay updated on product features and industry trends. Mobile Device Management (MDM) Demonstrate working knowledge of MDM solutions like Hexnode, Jamf, or similar tools. Configure, enroll, and manage devices through MDM platforms. Implement and manage security and compliance policies via MDM systems. Resolve device-specific issues related to MDM configurations. Skills, Knowledge, and Expertise Essential Skills Experience in logistics, inventory management, and IT support. Working knowledge of Mobile Device Management (MDM) solutions like Hexnode, Jamf, or similar platforms. Strong organizational skills and attention to detail. Knowledge of laptop hardware/software, remote troubleshooting, and device repair. Familiarity with shipping, receiving, and inventory tracking processes. Exceptional communication skills to guide users and explain technical concepts clearly. Ability to speak and communicate effectively in English and Hindi (additional languages are a bonus). Technical Proficiency Experience with Google Suite, CRM, and support ticketing systems. Familiarity with various operating systems (Windows, macOS, iOS, Android). Ability to create shipping labels, manage inventory, and perform cycle counts. Preferred Qualifications Certifications in technical support, logistics, or relevant technology areas. Certifications in Apple IT Support or Microsoft IT Support Specialist are desirable. Experience with device management tools like Apple Business Manager and MDM solutions like Hexnode or Jamf. Prior experience working at laptop/desktop repair centers, with experience in chip-level repairs. Personality Needs Accountable and responsible for support and regular operations. Diligent and detailed with case documentation. Ability to speak up and highlight gaps in the process. Resourceful and solution-focused. This combined role offers a unique opportunity to apply logistics expertise, MDM knowledge, and technical support skills in a fast-paced, customer-focused organization. If you re organized, tech-savvy, and dedicated to delivering outstanding service, we d love to hear from you! We re a people-first company where AI and innovation meet purpose. Guided by values of Openness, Enthusiasm, and Kindness, we invest in your growth and well-being, embracing flexibility, continuous learning, and inclusivity. Benefits: Remote work and flexibility: Customize your schedule. Comprehensive leave policy: 52 weekends, 40 days of consolidated leave, plus special leaves. Inclusive, supportive culture: Diversity and equal opportunities at the core. Medical insurance for you and your family. Professional coaching and mentorship opportunities.

Job Information: Work Experience: 3+ years Industry: IT Services Job Type: FULL TIME Location: Gurgaon Key Responsibilities: Ability to drive the major incident to resolution as Incident commander and involve in the post-mortem process. Identify gaps within the current monitoring infrastructure and create/enhance tools to address them. Perform event root cause analysis using logs, tools, and available documentation. Contribute to documentation to improve resolution time. Assess the impact of the potential client or platform-wide incidents and escalate to the appropriate teams. Timely escalation of problems that could be potential risks. Experience with logging/monitoring tools (Kibana, Grafana, Prometheus, or any other standard monitoring tool). Working understanding of web infrastructure (Load balancers, application servers). Bachelor s/Master s degree in Engineering, Computer Science (or equivalent experience). 3+ Years of experience as Devops Engineer. Terraform and CI/CD configuration, pipelines, and jobs. Must have strong knowledge of Terraform. Must have experience in Python. Kubernetes understanding, CLI, service re-provisioning. Must have experience creating Helm charts and performing common k8s maintenance tasks. Minimum 3 years of experience working with containerized applications. Should have hands on experience with AWS Services. Solid understanding of system performance and monitoring. Demanding high availability of service and quality of support service to the customer. Operating system (Linux) configuration, package management, startup, and troubleshooting. Good communication skills with an ability to relay incident details expeditiously, concisely, and accurately. Strong knowledge of infrastructure and application development toward operational support. Highly motivated individual, Self-starter, and a quick learner. Extensive knowledge of Incident/Change/Problem management. Ability to write simple to moderately complex scripts and programs for automation, tools, frameworks, dashboards, alarms. (Python, TypeScript, Bash). Qualification : Bachelors/Masters degree in Engineering, Computer Science (or equivalent experience).

Company Overview: Louis Dreyfus Company (LDC) is a leading global merchant and processor of agricultural goods. With a broad range of business lines spanning the entire value chain from farm to fork, LDC is present in over 100 countries and employs around 18,000 people worldwide. Leveraging its extensive asset network and global reach, LDC serves customers and consumers across the globe, making it a key player in the agricultural industry. Job Description: As a Shipment & Documentation Manager at Louis Dreyfus Company, you will be responsible for handling and monitoring shipments in containers for India and third-country execution, ensuring compliance with contractual requirements and conditions. Your expertise in logistics, documentation, and coordination will be crucial to ensuring timely and accurate shipment processing. Key Responsibilities: Shipment Handling & Coordination: Monitor and manage container shipments, ensuring compliance with all contractual terms and conditions. Coordinate with the shipping line, manage freight bookings, and oversee customs formalities and logistics procedures. Letters of Credit (LC): Verify and check letters of credit in accordance with the terms and conditions of contracts. Handle the issuance and presentation of required shipping documents within the specified time frame. Pre and Post-Shipment Documentation: Oversee all documentation related to shipments, including but not limited to customs filings, Bill of Lading, Certificate of Origin, Phytosanitary Certificate, Fumigation Certificate, and BRC issuance. Ensure the closure of Outward Remittance (ORM) with banks. Stakeholder Management: Effectively manage relationships with key stakeholders, including overseas offices, shippers, buyers, and service providers. Communicate clearly and professionally, ensuring smooth coordination across all parties involved. Claims & Insurance Management: Handle claims and insurance matters related to shipments to ensure the protection of company assets and minimize risks. Reporting & MIS: Maintain accurate records and reports, providing insights into shipment progress and highlighting potential delays or issues. Prepare and present timely MIS reports to senior management. Team Management: Lead and manage a team of professionals, ensuring smooth operations and team development. Qualifications & Skills: Experience: 6-8 years of experience in container shipment execution, specifically dealing with Letters of Credit and shipping logistics. Education: Graduate or MBA in a relevant field (Logistics, Business, or International Trade). Skills & Knowledge: In-depth knowledge of operations at Container Freight Stations. Strong understanding of the shipping process, customs regulations, and international trade documentation. Proficiency in managing Letters of Credit and shipping documentation. Ability to effectively manage stakeholders and communicate with overseas offices and service providers. Key Attributes: Proactive, solution-oriented, and able to handle high-pressure situations. Strong team player with the ability to take ownership of tasks. Excellent written and verbal communication skills in English. Ability to maintain positive rapport with clients, buyers, and internal teams. Additional Information: Should be able to work under immense pressure while ensuring timely and accurate documentation. Proactive approach in managing potential shipment issues before they arise. Ability to manage a team and collaborate effectively across functions. Qualification : Graduate / MBA

Job Title: Controller - Grains Trading, Marketing & Distribution (India) Company: Louis Dreyfus Company Company Overview: Louis Dreyfus Company (LDC) is a leading global merchant and processor of agricultural goods, actively engaged across the entire value chain from farm to fork. With operations in over 100 countries and employing approximately 18,000 people globally, LDC leverages its extensive network to serve customers and consumers worldwide. The company is structured as a matrix organization and operates in diverse business lines, contributing significantly to the agricultural and food processing industries. Job Description: As a Controller for the India Grains Trading, Marketing & Distribution division, you will be responsible for independently handling the financial controlling processes for the India operations. Your role will involve managing annual budgeting, improving efficiency through automation, coordinating with the commercial and execution teams, and ensuring accurate position and P&L reporting. You will be expected to maintain a strong analytical focus and reduce the transactional nature of the role, aiming for continuous improvement and data-driven decision-making. Key Responsibilities: Annual Budgeting & Financial Planning: Lead the annual budgeting process, including data compilation, analysis, and reporting in both front-end and back-end systems. Work closely with regional and central teams to ensure timely submission of the budget for approval. Position & P&L Management: Coordinate with the commercial and execution teams to manage and improve position and P&L reporting. Ensure all reporting is accurate, timely, and aligned with company policies. Cost Monitoring & Service Contracts: Review and monitor all types of costs and service contracts on an ongoing basis. Work towards improving cost efficiencies and ensuring that expenses are controlled in line with company guidelines. Currency Exposure Management: Monitor and report currency exposure, ensuring it is controlled as per company policies and practices. Manage daily FX exposure calculations and reconcile commercial trades with currency hedges in coordination with the finance platform. MIS & Analytical Tools Development: Develop and maintain Management Information Systems (MIS) and analytical tools to provide accurate, real-time, and user-friendly information for decision-making. Provide regular updates to management with a focus on volume, margins, headcount, G&A costs, and other critical metrics. Position Exposure & Trade Management: Manage platform position exposure, including data extraction, analysis, and reporting. Reconcile daily position movements with traders' trade tickets and trade recap files, ensuring accurate alignment of positions. Collaboration with Sales & Marketing Teams: Coordinate with marketing and sales teams to align on volumes, margins, and other financial aspects. Support the development of budget plans and forecasts as per regional and central guidelines. Reporting & Compliance: Ensure timely and accurate reporting of budget vs. actuals, monthly MIS, and weekly credit risk reports. Provide detailed justification for any discrepancies or movements in financial positions. Process Improvement & Automation: Drive improvements in the financial controlling process by identifying opportunities for automation and deep dives into existing workflows. Reduce transactional work and focus on enhancing the analytical aspects of the role. Qualifications & Skills: Experience: 6-8 years of experience in financial controlling, with a focus on commodities, trading, or agricultural products. Education: MBA in Finance or Chartered Accountant (CA). Industry Experience: Preference for candidates with experience in the FMCG or food processing industries. Key Skills: Strong financial analytical skills and experience with position management, cost control, and budgeting. Proficiency in financial reporting tools and systems. Knowledge of currency exposure management and FX hedging. Ability to collaborate across teams (commercial, marketing, sales) and manage stakeholder relationships effectively. Communication Skills: Excellent written and verbal communication skills in English. Ability to relate well to people at all levels of the organization and effectively manage cross-functional teams. Proficiency in Systems: Experience with financial software and tools used for managing positions, trade tickets, and MIS. Strong Excel skills for data analysis and reporting. Additional Information: Key Attributes: Proactive and driven, with a focus on continuous improvement. Strong attention to detail and ability to work under pressure. Capable of working with global teams and navigating complex, matrix-style organizations. Qualification : MBA Finance or CA

The Role: Associate I Software Engineer - Java The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures. The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets. What s in it for you: We are looking for highly motivated technology professionals who will strengthen our specialisms, and champion our uniqueness to create a company that is collaborative, respectful, and inclusive to all. You will have 2-4 years experience of Java development to meet the needs of our expanding portfolio of Financial Services clients. This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally. Responsibilities: The candidate will be expected to take ownership of development tasks assigned to them and will produce high quality software to deliver on these tasks. The candidate is expected to be well versed in principles of and best practices in software development and should be able to apply them within the boundaries and constraints of the project they work in. The candidate will have a strong focus on software quality, productivity, and delivery. The candidate should be able to design or assist in designing components and subsystems based on the requirements and specifications provided by the Business Analysts. They should be able to decompose their development tasks based on their designs and provide development estimates. They will be expected to communicate and collaborate with Business Analysts to clarify requirements. Their collaboration with Quality Assurance will ensure bugs being resolved effectively and efficiently. What We re Looking For: Java 8. Solid software design skills. Springboot. Microservices. Able to decompose their development tasks based on their designs and provide development estimates. Understanding of multi-threading. Understand and write performant, testable and maintainable code. Experience of Test-Driven Development. The Location: Gurgaon, India About Company Statement: OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities. About OSTTRA Candidates should note that OSTTRA is an independent firm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global provides recruitment services to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at www.osttra.com. What s In It For You? Benefits: We take care of you, so you can take care of business. We care about our people. That s why we provide everything you and your career need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards small perks can make a big difference.

The Role: Associate, IT Service Operations The Team: Our team is responsible for business management activities within the Technology group of OSTTRA including Technology Budget Management, Purchase request to Purchase order processes, the streamlining of business processes, and being enablers for the overall success of the Technology group. Our team values efficiency, innovation, and collaboration to drive operational excellence and pride ourselves on our ability to identify and implement process improvements while maintaining a strong focus on delivering high quality results to support the organizational success. The Impact: The Business Management analyst plays a crucial role in contributing to the overall objectives of the team and Technology organization. By optimizing business processes, headcount activities and ensuring seamless purchase order and invoice management, this role directly impacts the organization s operational efficiency, cost effectiveness and productivity. What s in it for you: We are looking for an experienced (5+ years in a similar role) IT ServiceDesk Engineer who can work independently, self-motivate and work in a global and multicultural team and goes the extra mile to ensure high quality in the work delivered. To enjoy working in this role we believe you have deep technical and process-oriented skills within your area of expertise, are very structured and thorough, are humble and take responsibility for the greater picture. Responsibilities: The role Directly responsible and accountable for the delivery of excellent end-user support to colleagues across all OSTTRA locations (APAC, India, UK and US) while being an integral member of larger EUC global support. Act as the first point of contact for the business, logging, triaging, managing, and resolving incidents and service requests across all OSTTRA EUC technologies Provide first and second line support via telephone support, email, live support, in person walk ups and managing queues from Self Service Portal, chats, emails and other channels. Identify, troubleshoot, resolve all support issues relating to OSTTRA Group corporate laptop, productivity & collaboration suites, telephony, video conferencing and associated business applications. Providing effective handover and escalation when necessary Effectively deal with all workloads within agreed Service Level Agreement periods. Ensure that information security considerations and controls are in place and always adhere to the Information Security policies. Provide advanced remote and deskside technical support for desktop (laptop) and telephony environment. Knowledge of Microsoft Windows 10, AD, MS Endpoint Management, Microsoft Endpoint manager, SCCM, Autopilot, Cloud App security Microsoft 365, Google Workspace and storage solutions and audio/visuals desktops/laptops/printers)Knowledge should also include hardware support (including Responsible for working with third party service providers to ensure end to end support is maintained as required. Document, maintain, use and share appropriate product and services knowledge articles and learn about new products and services as required To keep up to date with developments within the organization that may have an impact on the user experience. To fulfil any additional / ad hoc duties as required to meet the needs of the business What We re Looking For: In depth experience & expertise on Google Workspace is a must In depth experience & expertise on Microsoft 365 is a must Understanding and experience of Microsoft Exchange/Active Directory/Microsoft 365, creating and managing emails accounts, creating and amending distribution groups, creating, amending and troubleshooting issues with user accounts and permissions, including Group policies. Ability to work from ITSM tools such as Jira and self-prioritize workstack. Act on initiative with minimal management, and on multiple tasks concurrently In depth knowledge of Windows 10/11 Knowledge of standard range of desktop applications and hardware Follow-me print solutions Understanding of mobile devices iOS and Android and mobile device management (Microsoft Endpoint manager and Google MDM) Knowledge and experience of using anti-virus systems Knowledge of networking configuration LAN/WAN and wireless connections, with a technical ability and understanding of FTP, SSL etc hardware and operating systems (e.g. Windows, Linux, Apple) , storage solutions Desktop/Laptop/Telephony Working knowledge and understanding of Experience with basic networking protocols and network services including DNS, DHP and TCP/IP Basic understanding of IT Security, network protocols, firewall and VPN configurations, as well as remote access, content filtering, spam filtering, malware and virus protection Knowledge of audio and video conferencing technologies Knowledge and understanding of End User Collaboration systems email, chat, voice video, conferencing etc Previous experience within a Technical Service Desk/Desktop role in a Customer Service environment Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM qualification Experience & expertise in working with JAMF. As this is a global role, some international travel may be necessary.

The Team: The OSTTRA Technology team comprises professionals specializing in Capital Markets Technology, building, supporting, and securing applications that power our network. The technology landscape includes high-performance, high-volume applications, leveraging contemporary microservices and cloud-based architectures. The Impact: As a member of the OSTTRA Technology team, you will play a critical role in designing, building, and maintaining platforms that process over 100 million messages daily. Your work supports the automated trade processing across global capital markets, ensuring efficient settlement and compliance with regulatory requirements. What s in it for You: This role offers an opportunity to work with a highly motivated and dynamic team in Gurgaon, collaborating with colleagues across multiple global regions. You will have the chance to leverage your 12-15 years of experience in platform engineering and help shape the future of our expanding portfolio of Financial Services clients. Key Responsibilities: Platform Architecture: Design and architect scalable, resilient, and high-performance platform infrastructure for financial services. Team Leadership: Lead, mentor, and guide a team of engineers, fostering a culture of collaboration, innovation, and continuous improvement. Agile Project Delivery: Implement Agile methodologies (Scrum, Kanban) for efficient project delivery and task management. Automation & Optimization: Implement automation tools and scripts (e.g., Terraform, Ansible) to streamline infrastructure provisioning, deployment processes, and optimize cloud resource utilization. Security & Compliance: Enforce security best practices, conduct security audits, and ensure compliance with industry standards. Performance Optimization: Monitor platform performance, identify bottlenecks, and implement optimization techniques for better scalability and response times. Cloud Integration: Leverage cloud platforms (AWS, Azure, GCP) for scalable solutions and cost-efficiency. What We re Looking For: Experience: 15+ years of platform engineering experience, preferably in the Fintech industry. Cloud Expertise: Strong knowledge of cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes). Automation Skills: Proficiency with automation tools like Terraform, Ansible, and CI/CD pipelines (Jenkins, CircleCI). Agile Expertise: Deep understanding of Agile methodologies (Scrum, Kanban) with hands-on experience in Agile project delivery. Security & Compliance: Expertise in implementing security best practices and ensuring platform compliance. Additional Skills: Experience with serverless computing, microservices architecture, data engineering, and data pipelines. Cloud and Agile certifications (e.g., AWS, Azure, CSM, PSM) are preferred. As part of OSTTRA, you will be at the forefront of driving post-trade innovation and efficiency within the global financial markets. This is an excellent opportunity to contribute to a dynamic, evolving organization and work on cutting-edge platform technologies. Qualification : Proficiency in infrastructure automation tools (e.g., Terraform, Ansible).

The Role: DNS Specialist The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets What s in it for you: We are seeking a technically excellent, Cloud Network Engineer to join the India team. You will be an organized, hardworking, friendly, and confident individual, with excellent communication and interpersonal skills to fit into the company culture. This is an excellent opportunity to work as a key member of this highly visible global finance team, in a growing business. Responsibilities: We are seeking a DNS Specialist who will be a member of OSTTRAs global network infrastructure team that is responsible for our office, data centre and cloud network infrastructure. As a DNS Specialist, you will play a crucial role in architecting and optimising our DNS infrastructure for global scale. The successful candidate will possess a deep understanding of networking principles, exhibit proficiency in Linux operating systems, and demonstrate expertise across a diverse range of DNS technologies, including but not limited to BIND, Route53, and Google Cloud DNS. What We re Looking For: A degree in Computer Science or a related subject or the equivalent in knowledge and work experience A minimum of 5 years of experience with networks operations and architecture Proficiency in DNS protocols, standards, and best practices Knowledge of DNS-related technologies such as DNSSEC, DANE, and Anycast Hands-on experience in several of the following: BIND, Route53, Google Cloud DNS, Infoblox, and Unbound. Solid understanding of networking network protocols including TCP/IP, DNS, DHCP, HTTP, and HTTPS. Self-motivated and great under pressure. Big-picture understanding of the networking concepts behind virtual environments and various hybrid cloud initiatives Excellent verbal and written communication skills Experience from configuration management and change management Hands-on experience of Linux operating systems Experience using Infrastructure as Code and network automation tools such as Terraform, Ansible, Git and Python The Location: Gurgaon, India About Company Statement: OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimization services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimize processing to drive post-trade efficiencies. Qualification : A degree in Computer Science or a related subject or the equivalent in knowledge and work experience

The Role: Facility Executive Soft Services The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures. The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets. What s in it for you: The Facility Executive for Soft Services will manage and oversee all non-technical facility services, ensuring a high standard of cleanliness, security, and general facility upkeep. With 8 to 10 years of experience, the ideal candidate will bring a comprehensive understanding of soft services, operational management, and team leadership to ensure smooth and efficient facility operations. Responsibilities: Soft Services Management: Oversee the delivery and quality of soft services including housekeeping, janitorial services, pest control, landscaping, and waste management. Vendor Coordination: Manage relationships with soft service vendors and contractors, ensuring service levels meet company standards and contractual obligations. Service Quality Assurance: Conduct regular inspections and audits to ensure the highest standards of cleanliness and maintenance are maintained throughout the facility. Budget Management: Assist in developing and managing the budget for soft services, tracking expenses, and identifying cost-saving opportunities. Compliance: Ensure that all soft services comply with relevant health, safety, and environmental regulations and company policies. Operational Efficiency: Implement best practices and process improvements to enhance the efficiency and effectiveness of soft service operations. Team Leadership: Supervise and mentor a team of soft services staff, including hiring, training, and performance management. Customer Service: Address and resolve any facility-related issues or complaints from employees or tenants in a timely and professional manner. Reporting: Prepare and present regular reports on service performance, issues, and resolutions to senior management. Emergency Response: Manage and coordinate soft services response to emergencies or special events, ensuring minimal disruption to facility operations. What We re Looking For: Education: Bachelor s degree in Facilities Management, Business Administration, Hospitality Management, or a related field. Experience: 8-10 years of experience in facilities management with a focus on soft services, including supervisory or managerial roles. Skills: In-depth knowledge of soft services operations and best practices. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in facilities management software and Microsoft Office Suite. Effective problem-solving skills and attention to detail. Ability to manage budgets and vendor relationships. Qualification : Bachelors degree in Facilities Management, Business Administration, Hospitality Management, or a related field.