Network Configurations Jobs in Bengaluru

510 Jobs Found

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Application Support Engineer I

Tekion

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Application Support Engineer I Location: Bangalore Experience: Up to 2+ Years About Tekion Tekion is revolutionizing the automotive industry with the first cloud-native automotive platform, transforming an ecosystem that hasn t seen major innovation in over 50 years. Our Automotive Retail Cloud (ARC), Automotive Enterprise Cloud (AEC), and Automotive Partner Cloud (APC) connect OEMs, dealerships, consumers, and partners through one seamless platform. Leveraging big data, AI, and machine learning, Tekion delivers the best automotive retail experiences across North America, Asia, and Europe. Role Overview We are looking for an enthusiastic Application Support Engineer I who loves challenges, enjoys problem-solving, and is passionate about delivering exceptional customer experiences. You will act as a subject matter expert in your domain, supporting our dealership clients, coordinating technical issues, and ensuring the support team follows processes and delivers solutions effectively. Key Responsibilities Take ownership of customer-reported issues and ensure problems are resolved end-to-end. Research, diagnose, troubleshoot, and identify solutions to resolve system and application issues. Follow standard escalation procedures for unresolved issues and coordinate with internal teams. Understand applications both functionally and technically. Use internal databases and external resources to provide accurate technical solutions. Ensure all issues are properly logged and tracked. Prioritize and manage multiple open issues simultaneously. Prepare accurate and timely reports on support activities. Document technical knowledge in notes, manuals, and knowledge bases. Support rotational shifts as required. Required Skills & Experience 0 2+ years of experience in application, production, or product support. Advanced knowledge of SQL, MongoDB, and basic network configurations. Strong understanding of databases, APIs, and coding fundamentals. Ability to learn and master company-specific software. Strong problem-solving skills and attention to detail. Excellent written and verbal communication skills. Ability to diagnose and address application-related issues effectively. Understanding of IoT and software systems is a plus. Be the first point of contact for dealership clients, ensuring their technical issues are resolved quickly. Play a key role in improving customer satisfaction by providing accurate and timely solutions. Contribute to a knowledge-sharing culture through documentation and process improvements. Work in a collaborative, agile environment alongside cross-functional teams on challenging projects.

Application Support Application Support Engineer Application engineer
ON

Infrastructure Security Leader

Observe.ai Networks Private Limited

9+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Infrastructure Security Leader Location: Bengaluru About Us: Observe.AI Observe.AI is the leading AI-powered platform for customer experience, enabling enterprises to automate customer interactions using AI agents. Our platform ensures natural conversations, delivering predictable outcomes, and is trusted by top companies like DoorDash, Affordable Care, Signify Health, and Verida. Observe.AI blends advanced speech understanding, workflow automation, and enterprise-grade governance to deliver end-to-end AI solutions that optimize both human and AI interactions, providing insights for coaching and quality management. At Observe.AI, we re on a mission to transform customer experiences through AI. As a founding member of our Infrastructure/Cloud Security team, you will have the opportunity to shape and design cloud security from the ground up for a platform trusted by over 80 million users. Reporting directly to the VP of Information Security, you will drive a defense-in-depth approach across infrastructure, IAM, and networks. This is a unique, zero-to-one role where you ll define security strategy, mentor the team, and make a long-lasting impact in a fast-growing AI company. What You ll Be Doing: Security Strategy Development: Design and document security policies, reference architectures, design patterns, and roadmaps to protect our platform. Secure Access & Network Design: Lead efforts to design secure access controls and networks for production environments. Cross-Department Leadership: Collaborate with Corporate IT to implement security measures within the corporate environment. Defense-in-Depth: Implement network segmentation, firewall configurations, VPNs, and deep packet inspection to minimize impact from security incidents. AWS Infrastructure Security: Re-architect AWS infrastructure to enhance security, ensuring that networks, VPCs, and security configurations are optimized. Vulnerability Management: Identify tools and technologies to scan networks, OS, and infrastructure for vulnerabilities, and work with SRE teams to remediate identified risks. Security Compliance: Represent Infrastructure Security in PCI, SOC, ISO, HITRUST, and other regulatory audits, ensuring compliance. Collaborative Design: Partner with engineering teams and architects to ensure infrastructure designs meet both business and security requirements. Stakeholder Collaboration: Work with other teams to integrate up-to-date security features and infrastructure designs across the organization. What You ll Bring to the Role: 9+ years of experience in Software Engineering, Network Security, and AWS Security. Proven track record in designing and implementing secure Cloud Infrastructure, Network Security, and Corporate IT Security. Experience at a SaaS product company with hands-on knowledge of cloud security. Leadership experience in managing Infrastructure Security teams or Security-Focused SRE teams. Strong understanding of network designs, protocols, and certifications like CCNA (or similar). Ability to handle multiple, high-priority projects simultaneously while maintaining focus and quality. Comfort with working off-hours to handle security incidents in a dynamic, fast-paced environment. First-hand experience with major cloud providers, specifically AWS. Deep understanding of large-scale systems and N-tier architectures. Excellent communication skills, able to effectively influence and collaborate with stakeholders across the organization. Perks & Benefits: Medical Insurance: Comprehensive options, including free online doctor consultations. Leave Policies: Yearly privilege and sick leaves as per Karnataka S&E Act, along with generous national, festive, and parental leave. Learning & Development: Access to a fund that supports continuous learning and professional growth. Flexible Benefits: Tax exemptions for meals, PF, etc., along with other flexible benefit plans. Team Culture: Fun events to foster collaboration and culture across the organization.

Infrastructure Security Infrastructure Security Security infrastructure Leader
BL

Technical Support Engineer - L2

Blueoptima

10-15 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Technical Support Engineer - L2 Job Type: Full-Time Location: Bangalore Department: Technical Support About BlueOptima: At BlueOptima, our mission is to be the global leader in optimizing the performance of software engineers across all industries. Through our cutting-edge metrics in software development, we empower large organizations to build better software, faster and at lower costs. Our innovative technology pushes the boundaries of what s possible, making a real difference in software delivery. With a global presence including offices in London, India, Mexico, the US, and Japan we are a diverse team of 120 people from over 20 countries. We foster a collaborative, open-minded environment where every individual can create their own success story in a high-performance setting. Job Description: As a Technical Support Engineer - L2, you will play a critical role as the senior technical leader between customer-facing teams, Product Management, and Engineering. You will provide deep technical expertise, troubleshooting complex issues, contributing to product development, and ensuring the smooth success of customer engagements. This role is highly dynamic and involves working closely with multiple teams, managing escalated support cases, coordinating new features and fixes, and creating internal best practices. Key Responsibilities: Customer Success Support: Act as a technical lead for pre-sales, deployment, and support teams. Troubleshoot escalated support issues, replicate environments, and collaborate with engineering to resolve problems quickly and efficiently. Product Feedback & Roadmap Alignment: Actively participate in "road-testing" pre-release software, providing crucial feedback to Product Management, and helping ensure customer requirements are aligned with the product roadmap. Technical Exploration & Research: Lead deep technical investigations, such as benchmarking custom use cases, and prototype new features to improve the overall customer experience. Enablement & Knowledge Sharing: Contribute to internal documentation, including product capabilities and best practices, and deliver regular training sessions to technical teams to promote continuous learning. Qualifications: Core Technical Skills: Advanced Systems Administration: Expertise in Linux and Windows, including performance tuning, kernel parameters, and filesystem management. Scripting Skills: Strong proficiency in Bash, Python, or similar languages to automate complex tasks and gather detailed debugging data. Enterprise Storage: Experience with SAN, NAS, and related enterprise storage technologies and architectures. Disaster Recovery: Hands-on experience with data copy, replication, and disaster recovery solutions. Cloud Storage: Experience working with Cloud Object Stores like AWS S3, Azure, or Google Cloud. Virtualization & Containerization: Knowledge of Docker, IaaS, and PaaS technologies. Additional Technical Skills: In-depth knowledge of version control systems (Git, Subversion). Familiarity with security concepts (Kerberos, SSL/TLS, LDAP). Advanced networking knowledge, including packet tracing and tuning. Understanding of Java concepts and integrations. Experience & Education: 10-15 years of experience in IT, with a focus on Linux-based systems and enterprise environments. Bachelor s degree in Computer Science or a related field. Soft Skills: Communication: Ability to explain complex technical concepts to both technical and non-technical audiences. Problem-Solving: Strong methodical troubleshooting skills and the ability to think critically in high-pressure situations. Customer-Facing Experience: Previous experience in customer-facing roles, with the ability to manage expectations and deliver results. Calm Under Pressure: A composed, professional demeanor even in high-stakes situations. Continuous Learning: Enthusiasm and curiosity to stay ahead of new technologies and industry trends. At BlueOptima, you ll be part of a pioneering company with a mission to transform the way software performance is optimized. We value innovation, collaboration, and individual growth, offering a dynamic and high-performance environment where your contributions truly make an impact. If you re looking to advance your career while working with cutting-edge technology, BlueOptima is the place to be. Qualification : Bachelors degree in Computer Science or a related field

Technical Support Technical support Support Technical Engineer
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Senior System Engineer

Accord Software & Systems

5-10 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior System Engineer Job Type: Full-Time Location: Bangalore Experience Required: 5 10 Years Education: B.E / B.Tech in Electronics & Communication (ECE), Electrical & Electronics (EEE), or Instrumentation Job Summary: We are looking for an experienced and technically proficient Senior System Engineer to lead the design, analysis, and testing of RF systems. The ideal candidate will have a strong background in RF principles, hardware testing, and system-level design, along with the capability to manage projects and mentor junior engineers. Key Responsibilities: Design, develop, and analyze RF systems from concept through to production. Perform system-level analysis including link budgets, acquisition, and tracking especially in applications like GPS satellite systems. Use simulation tools to model and optimize RF system performance. Conduct testing using RF test equipment such as signal generators, oscilloscopes, and spectrum analyzers. Lead and support hardware qualification processes, including environmental testing. Ensure adherence to hardware lifecycle quality processes. Collaborate with cross-functional teams across hardware, software, and testing domains. Mentor junior engineers and assist in technical project management and execution. Required Skills & Qualifications: Strong foundation in RF design principles and system architecture. Hands-on experience with RF simulation tools and measurement equipment. Knowledge of GPS systems including acquisition and tracking techniques. Familiarity with environmental and qualification testing for hardware components. Understanding of hardware lifecycle and quality standards. Proven ability to mentor and guide junior team members. Strong analytical, documentation, and communication skills. Qualification : B.E / B.Tech in Electronics & Communication (ECE), Electrical & Electronics (EEE), or Instrumentation

Senior System Engineer Senior engineer System Engineer
AS

System Engineer

Accord Software & Systems

2-3 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: System Engineer Job Type: Full-Time Location: Bangalore Experience Required: 2 3 Years Education: B.E / B.Tech in Electronics & Communication (ECE), Electrical & Electronics (EEE), or Instrumentation Job Summary: We are looking for a motivated System Engineer with a foundational understanding of RF systems and hands-on experience working with electronic hardware. The ideal candidate should be capable of interpreting schematics and working with standard lab equipment to support system integration and validation tasks. Key Responsibilities: Assist in the design, testing, and validation of RF-based systems. Interpret and analyze hardware block diagrams and schematics. Support schematic reviews and perform basic schematic design activities. Operate and utilize test equipment such as spectrum analyzers, multi-meters, and oscilloscopes. Work on basic concepts of acquisition and tracking, especially in systems like GPS satellite receivers. Collaborate with the hardware and system teams to support integration, debugging, and testing activities. Required Skills & Qualifications: Educational background in ECE, EEE, or Instrumentation. Basic knowledge of RF systems and principles. Familiarity with electronic schematics and hardware block diagrams. Ability to use electronic test instruments (Spectrum Analyzer, Oscilloscope, Multi-Meter). Understanding of GPS signal acquisition and tracking is a plus. Good communication skills and willingness to learn and grow in a technical environment. Qualification : B.E / B.Tech in Electronics & Communication (ECE), Electrical & Electronics (EEE), or Instrumentation

System Engineer System Engineer Full-Time Systems Engineering
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Network Engineer

Larsen & Toubro (l&t)

3-7 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Network Engineer Experience Required: 3 to 7 years Minimum Qualification: Bachelor of Engineering (BE) Location: Bengaluru Key Skills Network Architecture & Design Network Configuration & Troubleshooting CCNA or Equivalent Certification Routing Protocols: BGP, OSPF Firewalls & Network Security Routers & Switches Layer 2/Layer 3 Technologies IP Planning, QoS, NAT, Load Balancing Vendor Integration & System Testing Job Summary We are seeking a skilled and motivated Network Engineer with 3 7 years of hands-on experience in designing, implementing, and managing network infrastructure. The ideal candidate will possess strong technical knowledge in routing, switching, network security, and integration of multi-vendor systems. Key Responsibilities Design and implement robust network architectures tailored to business needs. Configure and maintain routers, switches, and firewalls across Layer 2 and Layer 3 technologies. Perform IP planning and network design, including the use of virtual routing domains. Implement and manage routing protocols such as BGP and OSPF. Configure and optimize QoS, NAT, and load balancing solutions. Integrate and manage networking components from various vendors. Collaborate with cross-functional teams for product development and system integration. Capture and document system/product requirements, high-level and low-level designs. Handle end-to-end implementation, integration, and configuration of networking subsystems. Work with customers, vendors, and OEMs to ensure smooth deployment and operation. Coordinate with certification agencies for product/documentation approval. Support system installation, commissioning, testing, and troubleshooting in production environments. Qualification : Bachelor of Engineering (BE)

Network Engineer Network engineer Full-Time Network Engineering
PL

Associate IT Engineer

Playsimple

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Associate IT Engineer Location: Bangalore North, Karnataka, India Job Type: Full-Time Experience Required: 2 3 Years Industry: Entertainment / Mobile Gaming About Us: We are one of India s most dynamic and fast-growing mobile gaming companies. Since our founding in 2014, we ve been building chart-topping games for a global audience in partnership with Modern Times Group (MTG). Our mission is to create simple, impactful casual gaming experiences at massive scale. Our portfolio includes globally popular titles such as Daily Themed Crossword, WordTrip, WordJam, WordWars, WordTrek, TileMatch, and Jigsaw. Position Summary: We re looking for a motivated Associate IT Engineer to support our growing technology infrastructure. In this role, you ll take ownership of IT operations, endpoint and access management, IT security, cloud platform administration, and day-to-day support tasks ensuring our teams have seamless and secure access to the tools they need. Key Responsibilities: System & Endpoint Management Manage MDM solutions (e.g., Intune, Jamf, JumpCloud, ManageEngine). Automate device provisioning and security configuration processes. Oversee IT asset lifecycle (endpoints, peripherals, and licenses). Identity & Access Management Manage IAM for SaaS tools (e.g., GitHub, Slack, AWS/GCP, Zoom, Apple Store Connect, Google Play). Implement and maintain SSO/SAML integrations for internal tools and dashboards. Security & Compliance Monitor and enhance endpoint and network security (e.g., antivirus, encryption, OS patching). Implement cybersecurity best practices and incident response playbooks. Liaise with internal/external auditors and lead audit compliance processes. IT Support & Operations Provide L1/L2 support for internal IT issues. Monitor infrastructure health and performance via appropriate tools. Maintain technical documentation on Confluence. Support software license deployment and version upgrades with cost optimization. Skills & Requirements: 2 3 years of hands-on IT experience in a similar role. Strong working knowledge of MDM platforms and endpoint security tools. Familiarity with access control and SSO tools. Proficient in managing SaaS environments and troubleshooting desktop hardware/software. Strong grasp of networking fundamentals and cybersecurity principles. Excellent problem-solving skills and stakeholder communication. Experience with infrastructure monitoring tools is a plus. Exposure to cloud platforms (AWS/GCP) preferred. What We Offer: A high-energy, collaborative work culture. Opportunity to work in a fast-scaling, tech-first gaming company. Access to the latest technologies and tools in IT & infrastructure. A chance to shape secure systems used by a globally recognized mobile gaming company.

Associate IT It associate Engineer Associate Engineer
RU

Senior Customer Success Engineer I

Rubrik

6+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior Customer Success Engineer I Bangalore (EST Shift, Hybrid) Location: Bangalore, India Work Model: Hybrid (3 days office, 2 days remote) Shift Timing: 8:30 PM 5:30 AM IST (EST hours) About Rubrik s Global Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is dedicated to delivering a world-class post-purchase experience. Our team provides expert post-deployment technical support for a broad spectrum of technologies and cloud platforms. We ensure timely activation and adoption of Rubrik s cutting-edge SaaS data management and security products. As a Senior Customer Success Engineer, you will act as a trusted advisor and primary point of contact for our customers and partners, collaborating closely with cross-functional teams to maximize customer value. In today s data-driven world, Rubrik s Customer Support Team is vital to securing customer data. Our team s deep technical expertise, customer-centric approach, and rapid response capabilities safeguard data availability and integrity, no matter the challenges. Key Responsibilities Deliver enterprise-level technical support via phone, web, email, and chat, handling a wide range of customer inquiries and complex cloud deployment issues. Efficiently manage all levels of support cases from basic questions to advanced technical troubleshooting. Analyze customer problems using structured troubleshooting techniques to identify root causes and implement effective solutions. Independently diagnose and resolve issues within the customer environment, escalating unresolved cases appropriately. Provide expert advice on cloud infrastructure services, best practices, and Rubrik product usage. Troubleshoot and resolve escalated customer issues with urgency and precision. Ensure detailed case documentation and timely issue resolution, maintaining high levels of customer satisfaction. Collaborate with internal teams such as engineering and escalations to facilitate clear communication and problem resolution. Contribute to Rubrik s technical knowledge base by developing guides, FAQs, and deployment documentation. Produce technical designs and documentation related to cloud deployment architectures. Required Experience & Skills 6+ years of experience in enterprise technical support, DevOps, or similar roles with expertise in troubleshooting snapshots, replication, data recovery, cloud deployments, networking, and VMware administration. Strong problem-solving skills with the ability to analyze and resolve complex technical issues. Proficient in VMware, Linux, Kubernetes, Google Cloud Platform, AWS, Azure, Office 365 API, database systems (preferably MS SQL), scripting (Python, Perl), automation, microservices architecture, SaaS platforms, and cloud app management. Hands-on experience with cloud deployment technologies and tools. Ability and willingness to continuously learn and adapt across a broad technology stack. Comfortable reporting bugs and collaborating with engineering to recreate and resolve issues. Bachelor s degree in Computer Science, Engineering, or related field. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Powered by Zero Trust Data Security and advanced machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS environments. We enable organizations to maintain data integrity, ensure availability despite adverse conditions, monitor risks continuously, and recover quickly from cyberattacks and operational disruptions. Join us and help shape the future of cloud data management and cybersecurity.

Senior Customer Customer Success Engineer Senior engineer
AT

System Administrator

Aezion Technologies Pvt Ltd

4+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Role: System Administrator Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Preferably Immediate Joiners Employment Type: Full-Time About Aezion: Aezion is a forward-thinking technology solutions provider, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. As a trusted digital engineering partner in the USA, we are committed to exceeding client expectations by delivering results that transform clients into long-term partners. Our promise: We get it right or make it right. At Aezion, we believe that work is more than just a job it s a ministry that reflects our values. We are dedicated to delivering excellence throughout the entire project lifecycle, from design and development to hosting, maintenance, and support. Our Culture: Aezion is a mission-driven company with a purpose rooted in service: Love others like Christ. Guided by our core values Love, Dependability, Humility, Diversity, Speed, and Innovation we aim to provide exceptional service. Our 200+ dedicated employees work together to turn our customers into lifelong partners, fueling their success through a commitment to excellence. Role Overview: As a System Administrator at Aezion, you will be pivotal in designing, implementing, and maintaining our IT infrastructure. You will ensure the reliability, scalability, and security of systems, while also optimizing performance and minimizing downtime. This role requires you to collaborate with cross-functional teams to develop infrastructure solutions that align with the business s strategic goals. Key Responsibilities: Provide day-to-day technical support for desktops, laptops, and servers, ensuring minimal downtime for end-users. Troubleshoot and resolve hardware, software, and network-related issues across the organization. Install, configure, and maintain both Windows and Linux operating systems. Manage user accounts, permissions, and security settings within Active Directory and other identity management systems. Deploy, configure, and maintain enterprise applications, antivirus solutions, and other security tools. Support and troubleshoot peripheral devices such as printers, scanners, and mobile devices. Assist with network connectivity issues, including Wi-Fi, LAN, and VPN configurations. Perform regular system updates, patch management, and ensure compliance with security protocols. Document technical procedures, troubleshooting solutions, and best practices for internal use and knowledge sharing. Provide training and support to users regarding IT policies, security, and best practices. Required Skills and Experience: Proven experience with Windows & Linux desktop and server environments. Strong troubleshooting skills for hardware, software, and network issues. Familiarity with Active Directory, Group Policy, and user management processes. Knowledge of IT security best practices, including antivirus solutions and endpoint protection. Expertise in software installation, driver configurations, and system updates. Experience with remote desktop support tools. Basic understanding of networking concepts such as IP addressing, DNS, DHCP, and VPN. Proficiency in supporting Office 365, email clients, and enterprise-level applications. Excellent customer service and communication skills for providing end-user support. IT certifications such as CompTIA A+, Microsoft Certified (MCP, MCSA), or ITIL are highly desirable.

System Administrator System administrator Full-Type Full-Time
MO

Senior Networking Developer

Mobinius

6-12 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior Networking Developer (System/Protocol Level) Location: Bangalore Experience: 6+ Years Job Overview We are seeking an experienced Senior Networking Developer with deep expertise in developing, optimizing, and troubleshooting high-performance networking systems and protocol stacks. In this role, you will be responsible for designing, implementing, and maintaining network solutions at both the system and protocol levels, focusing on high efficiency and performance in modern networking environments. Key Responsibilities Networking Protocol & System Development: Design and implement networking protocols at the system level, ensuring efficient, high-performance networking solutions. Protocol Stack Development: Work with L2/L3 protocols (Ethernet, ARP, IP, ICMP) and L4 protocols (TCP, UDP), enhancing their implementation and performance. Advanced Networking: Leverage your knowledge of advanced networking concepts such as Quality of Service (QoS), load balancing, and multicast to improve network performance and scalability. Linux Networking Subsystems: Contribute to the optimization and development of Linux networking subsystems like netfilter, iptables, and eBPF. Kernel-Level Development: Work on kernel-level networking stack optimization, focusing on high-performance and low-latency solutions. Troubleshooting & Debugging: Use network diagnostic tools (Wireshark, tcpdump, strace, gdb) to troubleshoot and resolve issues at all OSI layers, ensuring network reliability and performance. Collaboration: Collaborate with cross-functional teams to address complex networking challenges and implement solutions that meet business and technical objectives. Required Skills & Qualifications Technical Expertise: Strong experience in networking protocol or system-level development. Proficiency in C or C++ for low-level systems programming and optimization. In-depth knowledge of networking protocols, including L2/L3 (Ethernet, ARP, IP, ICMP) and L4 (TCP, UDP). Familiarity with advanced networking concepts such as QoS, load balancing, and multicast. System-Level Knowledge: Experience with Linux networking subsystems, such as netfilter, iptables, and eBPF. Hands-on experience in kernel-level networking stack development and optimization. Debugging & Analysis: Expertise with network diagnostics tools like Wireshark, tcpdump, strace, and gdb. Strong troubleshooting skills at all OSI layers. Preferred Skills High-Performance Networking: Experience with high-performance networking technologies to enhance scalability and network throughput. Programmable Network Devices: Experience working with programmable network devices and integrating them into modern network architectures. SDN (Software-Defined Networking): Familiarity with SDN controllers and protocols like OpenFlow, and their integration in modern networking solutions. As a Senior Networking Developer, you will be at the heart of building cutting-edge networking solutions, contributing to high-performance network infrastructures. This role offers the opportunity to work with the latest networking technologies in a dynamic and collaborative environment. If you're passionate about networking and system-level programming, we encourage you to apply.

Senior Networking Developer Senior developer Networking Developer
IS

Technical Support Specialist

Isoftcells

0-2 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Technical Support Specialist Location: Bengaluru Experience: 0-2 Years Job Overview We are looking for a passionate and customer-focused Technical Support Specialist who will provide high-quality support to our customers while ensuring their technical issues are resolved promptly. You will use your technical knowledge to analyze and troubleshoot software problems, collaborate with our Product and Engineering teams, and help improve the overall customer experience. This is a great opportunity for someone eager to develop their technical skills and grow in a fast-paced environment. Key Responsibilities Customer Support: Acknowledge customer concerns, empathize with their issues, and conduct a thorough analysis to offer effective solutions. When needed, ask follow-up questions to refine the diagnosis. Troubleshooting: Leverage your technical knowledge to efficiently troubleshoot software-related issues. Ensure that solutions are accurate and delivered in a timely manner, escalating to senior teams when deeper technical investigation is required. Collaboration: Work closely with Product and Engineering teams to relay customer feedback, and contribute to identifying and implementing new features and functionalities. Technical Communication: Clearly communicate technical details to both technical and non-technical audiences, ensuring all parties understand the issue and the solution. Continuous Learning: Stay up to date with the latest technology trends and new tools, keeping your problem-solving skills sharp. On-Call Support: Participate in an on-call rotation to provide support outside regular working hours as needed. Required Skills & Qualifications Technical Knowledge: Basic understanding of programming and scripting languages such as PHP, Java, Angular, and JavaScript. Operating Systems: Basic knowledge of Windows and Linux OS. Cloud Software: Familiarity with cloud-based software applications, including installation, administration, and troubleshooting. Error Log Analysis: Ability to analyze and interpret error logs for Java programs, Windows OS, and Linux OS. Database Administration: A general understanding of database administration concepts. Cloud Platforms: Exposure to cloud platforms like AWS, Microsoft Azure, or Google Cloud Platform (GCP) is a plus. Networking: Understanding of network fundamentals and the ability to analyze network traces. API Knowledge: Experience or familiarity with API design and development. Security: Understanding of how data is securely transmitted across the network. Communication & Soft Skills Clear Communication: Excellent verbal and written communication skills with the ability to convey complex technical information clearly to a wide range of users. Active Listening: Strong listening skills to effectively understand customer concerns and resolve issues efficiently. Patience and Empathy: Ability to show patience, empathy, and compassion, ensuring customer satisfaction. Fast-Paced Environment: Work in an energetic environment that promotes innovation and fast decision-making. Growth Opportunities: Enjoy accelerated growth, skill development, and rewards for your contributions. Collaborative Culture: Work with industry leaders and the best minds in the field. Flexible Work Hours: Benefit from a flexible work schedule that suits your lifestyle. If this role resonates with you, don t hesitate to apply! We offer plenty of room for growth and an exciting career at iSoftcells. Let s celebrate work and thrive together!

Software Support Software Support Engineer Software Engineer
OR

Oracle Cloud Operation Engineer

Oracle

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Description: SaaS Cloud Ops Specialist We are looking for SaaS Cloud Ops specialists involved in managing and supporting cloud-based applications, databases, and services. These roles can include: Designing, planning, implementing, onboarding, configuring, and managing cloud environments and applications; troubleshooting and resolving cloud services issues; maintaining, monitoring, planning, and documenting; and infrastructure-level automation experience. Career Level - IC3 Responsibilities As part of the Oracle Finance GIU - Banking-Application Management Support team, SaaSOps will be taking complete responsibility for supporting & maintaining OCI cloud-based applications, environments, and databases on OCI (Oracle Cloud). The new hire is expected to support 24x7 Production Operations for SaaS customers, associated banking cloud services, and products. Candidate should have expertise in the below (at least 3-4 from below): Kubernetes administration (Mandatory) Oracle Database administrator (Mandatory) OCI administration / or any other cloud administration (Mandatory) Linux (Mandatory) Excellent Communication Skills (Mandatory) 24*7 Production Operations (Mandatory) Expertise in Autonomous Database Automation experience CI/CD Pipelines Knowledge in GIT Repository Disaster Recovery (DR) SaaSOps is expected to possess strong troubleshooting skills and will need to work on a ticketing-based system to resolve issues and monitor various aspects of the cloud services as part of the day-to-day job. Also, he/she will work on critical and non-critical issues from the queues, escalation channels, and other modes of assignments. The candidate would be expected to update Service Requests with technical and non-technical solutions, meet SLA requirements, and interact with other functional teams, customers, customer management teams, and Product engineering teams as and when required.

Oracle Cloud Oracle Cloud Operation Cloud operation
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Senior Automation Engineer - T&d - Nia

Burns & Mcdonnell

8-12 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Description: Senior Automation Engineer Description: We seek a highly skilled and experienced Senior Automation Engineer to join our dynamic team. In this role, you will be at the forefront of the design and development of automated systems and processes. As a Senior Automation Engineer, you will collaborate with cross-functional teams to deliver the design packages and ensure the highest quality and performance standards. The position may include complete or partial responsibility for the following assignments: Lead in understanding the scope of the project & carrying out the following activities as per the project requirement: Engineering/project budget estimates and schedules. Lead in the execution of engineering activities: Substation/Industrial automation design, preparation of network architectures, IO/Signal list preparation, schematic drawings, wiring diagrams, panel layouts, fiber-based networks, control building arrangements, interior and exterior raceways, auxiliary AC/DC power systems. Prepare BOMs/BOQs for different equipment specifications. Coordination of design activities with other departments within the organization whenever required. Provide leadership, training and mentoring to the team. Perform quality reviews for all the deliverables. Develop configurations and settings for Network switches, Data concentrators, RTUs, SCADA systems, PLCs, etc. Qualifications: Bachelor of Engineering in Electrical/Electronics/Telecommunications/Instrumentation. 8-12 years of work experience in the Design/Configuration/Testing of Substation automation systems or PLC-based projects. Expert knowledge of standard engineering techniques and procedures. Strong knowledge of different communication protocols like Modbus, DNP3, IEC-61850, etc. along with IEEE Standards. Knowledge & experience of working on Industrial Automation Projects is a plus. Knowledge and experience with software tools such as SEL AcSELerator RTAC, Quickset, SEL Architect & Diagram Builder is an added advantage. Excellent written and verbal communication skills. Experience with HMIs such as Aveva or Zenon System Platform is a plus. Experience with US utility clients is a plus. Experience with leading the team and delegating work tasks to team members. Strong attention to detail, facilitation, team building, collaboration, organization and problem-solving skills. Qualification : Bachelor of Engineering in Electrical/Electronics/Telecommunications/Instrumentation.

Senior Automation Engineer Senior engineer Automation engineer
LO

Senior It Engineer

Locus

6-8 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Sr. IT Engineer Location: Bangalore (On-site; Full-time) About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women's safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: As a Sr. IT Engineer, you will be the go-to expert and key enabler for IT operations at Locus. Your primary responsibility will be ensuring seamless functionality, security, and efficiency across all systems and devices, empowering the organization s IT ecosystem to operate smoothly and securely. Key Responsibilities: Identity and Access Management (IAM): Oversee and troubleshoot IAM systems (e.g., SSO solutions and user/group management). Device Management: Administer and manage device management platforms for macOS and Windows, including configuration profiles, policy enforcement, and security compliance. System and Network Maintenance: Perform hardware, software, and security upgrades, ensuring the systems are up-to-date and secure. Network Setup Changes: Perform changes in network setups, including firewalls and L3 switches, ensuring network security and integrity. IT Asset Management: Manage IT assets (e.g., laptops, peripherals), ensuring lifecycle management and security compliance. IT Infrastructure Configuration: Configure and maintain LAN/WAN networks, firewalls, VPNs, and cloud-based networking solutions. SIEM Integration: Integrate various devices with SIEM solutions (e.g., Wazuh) and ensure event and alert management is aligned with security best practices. Troubleshooting: Resolve issues related to operating systems, software applications, network connectivity, and more. Collaboration Tools & Email Support: Provide support for collaboration tools (e.g., Google Workspace) and email platforms, ensuring they are optimized for productivity. Vendor Coordination: Work with vendors to manage IT procurement and asset inventory. IT Security Compliance: Ensure compliance with IT security policies and industry best practices (e.g., ISO 27001, SOC2). Technical Support: Provide guidance and support to end users and internal teams, ensuring their issues are promptly resolved. Qualifications: Experience: 6-8 years of experience in IT support, system, and network administration. Education: Bachelor's/Master s degree in IT, Computer Science, or a related field. IAM Expertise: Strong understanding of identity and access management systems (e.g., Okta, OneLogin, or similar). Device Management Platforms: Proficiency in macOS, Windows, and mobile device management platforms (e.g., MDM solutions). Networking: Solid experience with networking technologies (LAN/WAN, firewalls, VPNs, RADIUS, and cloud-based networking solutions). SIEM Knowledge: Hands-on experience with SIEM solutions, including integration and event analysis. Compliance Experience: Experience in ISO 27001, SOC2 Type II audits from the IT perspective. Cloud Platforms: Familiarity with cloud platforms (AWS, Azure, or GCP) is a plus. Scripting/Programming: Proficiency in scripting/programming languages (e.g., Python) for automation and efficiency improvements. Incident Management: Experience with IT ticketing systems and incident management. Skills: Strong analytical, problem-solving, multitasking, and adaptability skills. Teamwork: Ability to work effectively in both team-oriented and unsupervised environments. Communication: Excellent communication and interpersonal skills, with the ability to engage with diverse teams. What We Offer: Competitive Compensation & Benefits: Receive competitive pay and comprehensive benefits to support your personal and professional well-being. Collaborative Environment: Work in a dynamic, innovative, and collaborative environment where your expertise drives both your growth and that of the organization. Career Growth: Be part of a forward-thinking company with ample opportunities for career advancement. Locus is an equal opportunity employer, dedicated to creating a diverse and inclusive workplace. Qualification : Bachelor's/Master's degree in IT, Computer Science, or a related field.

Senior IT Engineer Senior engineer It engineer
II

Site Reliability Engineer - Z Platform

Ibm India

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Introduction: The IBM CIO Technology Platform Transformation team plays a crucial role in modernizing IBM's technology infrastructure and platforms. By leveraging emerging technologies such as AI, machine learning, and cloud computing, the team aims to enhance security, streamline processes, and improve user experience. The team's mission is to optimize IT functions, reduce technical debt, and drive automation while fostering a culture of innovation and continuous improvement. In this role, you will be joining the CIO Hybrid Cloud Z Platform & Strategy Team, where you will maintain, support, and enhance multiple aspects of the Z environment, including z/OS storage management, performance, and networking tools. You will play a key role in automation, identifying improvements, and collaborating with various teams to improve operational efficiency. Responsibilities: Technical Support & Problem Resolution: Provide problem determination and source identification to resolve technical issues within the Z environment. Automation & Optimization: Recommend and implement optimization strategies and automation processes for technical support tools, procedures, and systems. Collaboration: Work closely with global teams to diagnose, prioritize, and resolve issues, providing guidance and fostering collaboration across various teams. Mentorship & Training: Offer technical training and mentorship to other members of the team, sharing knowledge and best practices. System Design & Implementation: Lead system design discussions for z/OS systems, plan and implement new solutions, and ensure they align with business goals and objectives. Continuous Improvement: Identify points of improvement in technical processes and propose innovative solutions through automation to enhance operational efficiency. Required Education & Experience: Bachelor's Degree in a relevant field (required). Master's Degree (preferred). Technical Expertise: Deep Knowledge of z/OS & z/OS Storage Support: Proficient in managing z/OS and storage in a mainframe environment, including installation, configuration, high availability, performance tuning, and security. Cloud Infrastructure & Network Knowledge: Experience in cloud infrastructure and network technologies, particularly in the context of z/OS environments. Problem Solving & Autonomy: Strong problem-solving skills, with the ability to work autonomously, meet goals, and apply innovative thinking to solve complex problems. Global Team Collaboration: Experience working with global teams across different locations, contributing to a collaborative and solution-driven environment. System Design & Leadership: Proven ability to lead system design discussions and plan and implement z/OS system configurations and changes. Fluent in English: Strong written and verbal communication skills in English. Preferred Technical Experience: REXX Programming: Experience with REXX programming for automation and scripting in a z/OS environment. Ansible on Mainframe: Familiarity with Ansible for automation on Mainframe systems. Zowe, ZOAU, R3S Knowledge: Knowledge of Zowe, ZOAU, and R3S for modernizing mainframe environments. Middleware & Systems Management Experience: Experience with z/OS middleware systems such as DB2, IMS, Base/Storage/TWS/Network/Netview. Automation & Testing: Experience in automating workloads, performing test automation, and optimizing operational workflows. Basic Container Technology Knowledge: Familiarity with container technologies and tools such as Docker, Kubernetes, and Red Hat OpenShift. About the Business Unit: The IBM Finance Organization is responsible for driving enterprise performance and transformation. As the financial stewards of IBM, we deliver IBM's financial strategy, develop new business models, and mitigate enterprise risk. The group is focused on creating value and improving the financial aspects of IBM s business across a variety of sectors, including accounting, financial planning, business controls, tax, treasury, and business development. Why Join IBM? Innovative Environment: Work on cutting-edge technologies and collaborate with experts in the field. Global Impact: Contribute to the transformation of IBM's hybrid cloud platform and technology infrastructure. Career Development: Gain exposure to advanced systems and automation techniques while working with global teams. Competitive Compensation & Benefits: Enjoy competitive pay, performance-based rewards, and a range of employee benefits. If you're passionate about technology, innovation, and driving automation in a hybrid cloud environment, join the IBM CIO Hybrid Cloud Z Platform & Strategy Team today!

Site Reliability Site reliability Engineer Site engineer
II

Site Reliability Engineering Professional - Windows

Ibm India

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Introduction System Engineers at IBM are integral to the company's strategic initiatives, ensuring the design, coding, testing, and delivery of cutting-edge solutions that power critical global systems. From ensuring transportation runs seamlessly to enabling secure financial transactions, the role of System Engineers is pivotal. At IBM, you ll leverage advanced development tools and work with industry-leading experts to create solutions you can take pride in. Your Role and Responsibilities We are seeking a skilled Windows Administrator to manage and maintain Windows operating systems and server networks within a critical cloud environment. In this role, you will: Install or upgrade Windows-based systems and servers. Manage user access to servers and maintain network stability and security. Troubleshoot and resolve complex IT issues. Enhance operational efficiency through automation and collaboration. This position demands a high level of technical expertise and a proactive approach to solving challenges. A successful Windows Administrator ensures seamless operations while upholding the highest security standards. Responsibilities Include: Managing critical IaaS infrastructure supporting customer workloads. Allocating and managing tools, frameworks, and assets to enhance engineering productivity and service delivery. Promoting consistent and efficient practices across teams. Who You Are You are a curious and passionate technologist eager to innovate and adopt emerging technologies. Your technical foundation is solid, and you thrive in dynamic environments, juggling multiple responsibilities to deliver integrated solutions. Who You'll Work With You will collaborate with a diverse and dynamic team, including architects, QA specialists, product managers, and delivery teams. This role promises variety, innovation, and the opportunity to make meaningful contributions daily. Required Education Bachelor s Degree Required Technical and Professional Expertise 3+ years of experience in Windows OS administration, including installation, upgrades, and troubleshooting. Expertise in setting up and configuring Windows Active Directory. 3+ years of hands-on experience with PowerShell scripting. Preferred Technical and Professional Expertise Proficiency in network configuration and troubleshooting. Experience with backup and recovery solutions. By joining IBM, you ll contribute to a collaborative environment where innovation meets practical application, driving solutions that make the world run better. Qualification : Bachelor's Degree

Site Reliability Site reliability Engineering Site Engineering
SE

Deputy Manager - Engineering

Schneider Electric

8-10 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About the Role: We are seeking a highly skilled Cybersecurity and Automation Systems Engineer to design and implement automation systems, safety systems, and package system networks with a focus on digital transformation and cybersecurity. The ideal candidate will have experience in managing complex network and cybersecurity configurations and hardening, including solutions like Active Directory, SIEM, IDS, Firewalls, Cloud Computing (AWS/Azure), and other key technologies. This role will involve working with various teams, including OEMs, vendors, and customers, to ensure that all project activities meet deadlines, adhere to safety standards, and align with the overall project requirements. Key Responsibilities: Project Management & Coordination: Manage and oversee project scope, including coordination between various project teams, ensuring all activities align with project goals. Act as the main focal point for coordination with OEMs, subcontractors, and vendors. Cybersecurity & Network Design: Design, configure, deploy, and maintain cybersecurity systems, including firewalls, routers, switches, IDS/IPS, patch management, antivirus software, and more. Ensure networks are resilient to cyber-attacks and monitor traffic for suspicious activity. Engineering & Documentation: Prepare and review engineering and construction documents, such as method statements, testing procedures, and planning documents. Ensure timely approvals and compliance with industry standards. Network & Cybersecurity Tools: Deploy and manage solutions for Active Directory, EDR, WSUS, RADIUS, Log Management, SIEM, NCM, backup solutions, and other key cybersecurity protocols. Maintain a secure network infrastructure to prevent unauthorized access and potential cyber threats. Standards & Best Practices: Ensure that all systems and configurations comply with industry standards (e.g., ISA, Shell, CERT, NIST, ISO 27001/2, CIS, PCI-DSS). Stay up-to-date on emerging trends in cybersecurity and apply relevant frameworks. Collaborative Support: Work closely with the project team to achieve goals within the scheduled timelines, providing technical expertise and guidance on network security and automation solutions. Technical Analysis & Risk Management: Identify and evaluate opportunities for technical improvements in cybersecurity systems and network designs. Provide recommendations for system enhancements and communicate the economic justification for those improvements. Communication & Stakeholder Engagement: Communicate complex technical concepts to both technical and non-technical stakeholders, ensuring alignment across all parties. Collaborate effectively within a fast-paced environment to meet project deliverables. Professional Attributes: Strong analytical skills with a structured approach to problem-solving. Excellent communication and interpersonal skills, able to explain technical topics clearly to clients and stakeholders. Creativity and innovation in solving complex problems and the ability to perform under pressure. Leadership and proactive attitude to motivate teams and drive successful project outcomes. Required Qualifications & Certifications: Educational Requirements: Bachelor's degree in Engineering (Electrical & Electronics, Electronics & Communication, Electronics and Instrumentation, Control & Instrumentation, Computer Science, IT). Professional Experience: 8-10 years of relevant experience in cybersecurity, network design, and automation systems. Cybersecurity Certifications: CISSP, CISA, CISM, GICSP, ISA/IEC62443, or equivalent certifications are required. Technical Expertise: In-depth understanding of networking and cybersecurity concepts, tools, and techniques, including Active Directory, SIEM, IDS/IPS, firewalls, routers, switches, and cloud security (AWS, Azure). Industry Knowledge: Familiarity with industry standards like ISA, Shell, CERT, NIST, and relevant cybersecurity frameworks. Desired Skills: Experience with Cybersecurity Certifications such as Certified Information Systems Security Professional (CISSP), CompTIA Security+, and related certifications. Proficient in MS Office and related project management tools. Ability to work independently and as part of a team, meeting deadlines and managing multiple tasks. Qualification : Bachelor's degree in Engineering (Electrical & Electronics, Electronics & Communication, Electronics and Instrumentation, Control & Instrumentation, Computer Science, IT).

Manager Deputy manager Engineering Manager engineering Engineering manager
ER

Citrix Administrator

Ericsson-worldwide

4+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About this Opportunity: Ericsson is seeking a Domain Support Specialist to join our Automated Operations team. This pivotal role will involve managing and executing maintenance activities, providing technical support, and coordinating daily operational tasks to ensure the efficient activation, configuration, and testing of services and resources. If you're passionate about ensuring the availability and performance of services for customers and thrive in a dynamic and interactive environment, this role is for you! What You Will Do: Citrix Technology Expertise: Minimum of 4 years of experience in Citrix technology domain, with strong hands-on experience in Citrix Virtual Apps and Desktop 7.x environment. Citrix deployment expertise, including Security & Management, and proficiency in tools such as FSLogix, Citrix UPM, and WEM. Performance Tuning & Optimization: Work with the Infrastructure team to coordinate updates and patches, focusing on Citrix Session optimization and performance tuning. Implement Best Practices and optimization techniques across Citrix infrastructure, including Storefront, DDCs, MCS, and PVS. Monitoring & Issue Management: Proficient in granular monitoring of Citrix infrastructure and identifying potential issues proactively. Technical implementation skills in creating golden images (manual/automated builds) and vDisk sealing processes. Citrix Scripting & Automation: Citrix PowerShell scripting knowledge for administering tasks such as session management, application property management, and VDI power management. Tools Knowledge: Experience with Citrix NetScaler, Citrix ADM, and Citrix Director for user session management and reporting. Knowledge of Citrix ShareFile and MDM solutions. The Skills You Bring: Incident & Problem Management: Prioritize and manage major incidents based on business impact, ensuring effective resolution and client satisfaction. Ability to analyze, research, and collaborate on external systems integration to meet customer and business requirements. Technical Leadership & Collaboration: Provide and receive technical direction to ensure deadlines are met, and contribute to team efforts by accomplishing related tasks as needed. Proficient in working within a high availability environment, with a focus on security and process adherence (e.g., ITIL). Autonomous & Creative Work Style: Ambitious and self-driven, with a proven ability to manage time effectively and meet targets/goals. Adaptable and intuitive, managing change with ease while maintaining a creative approach to tasks. Up-to-date Technical Knowledge: Stay updated with the latest technologies by attending workshops and reviewing relevant publications to continually enhance expertise. Why Join Ericsson? At Ericsson, you'll have the opportunity to push the boundaries of what's possible, building innovative solutions to tackle some of the world's most challenging problems. You'll work alongside a team of diverse innovators committed to going beyond the status quo. Here, you'll be challenged, but you'll never be alone collaborating with colleagues who share your passion for innovation and excellence. Ready to take your career to the next level at Ericsson? Apply today and be part of our journey to redefine the future of telecommunications!

Citrix Administrator Citrix Administrator Full-Time Citrix XenApp
AN

Technical Support Engineer II

Aryaka Networks

2-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

The Role: Technical Support Engineer II Qualifications Bachelor s Degree in Computer Science, Information Technology, or related field. 2 4 years of experience in the Networking Industry. Customer-facing experience is a plus, preferably with TAC expertise. Responsibilities Act as a team player with a positive attitude. Provide pre- and post-sales technical support, troubleshooting, and best practices to customers via phone, email, and web. Manage support cases, ensuring timely resolution and follow-ups. Utilize fault isolation and root cause analysis to address technical challenges. Reproduce customer issues and qualify critical problems. Publish Technical Support Bulletins and maintain the Knowledge Base. Collaborate with cross-functional teams (Development, Sales, QA, Marketing) to enhance customer experience. Review and contribute to user documentation, including manuals, troubleshooting guides, and training materials. Offer on-call support as required. Technical Skills Solid understanding of networking fundamentals (TCP/IP, ARP, DNS, DHCP). Proficient in routing and switching (OSPF, BGP, VLAN, STP). Experience with security protocols (IPSEC, SSL-VPN, NAT, GRE). Knowledge of authentication protocols (Radius, TACACS) is a plus. Familiarity with Windows and Linux environments. Hands-on experience with products from Palo Alto, Cisco, Juniper, Fortinet, and Checkpoint. Experience with remote access VPNs (e.g., Cisco AnyConnect, Pulse Secure). Exposure to Cloud Security (Zscaler, Palo Alto Prisma) and cloud platforms (AWS, Azure) is an advantage. Excellent written and verbal communication skills in English. Willingness to work in a 24x7 rotational shift environment. Key Objectives Proactively diagnose and troubleshoot network issues for customer and Aryaka Core Networks. Handle escalated cases, working with customers, engineering, and stakeholders to ensure swift resolution. Mentor L1 engineers and assist with monitoring and diagnosing network-related issues. Document solutions and contribute to the Knowledge Base. Work with a global, fast-growing SD-WAN innovator. Be part of a diverse and inclusive company culture. INC. Magazine Best Places to Work (2020) recognition. Qualification : Bachelors Degree in Computer Science, Information Technology or similar.

Technical Support Technical support Support Technical Engineer
AN

Technical Support Engineer III

Aryaka Networks

4+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

The Role: Technical Support Engineer III Qualifications Bachelor s Degree in Computer Science, Information Technology, or related field. 4+ years of experience in the Networking Industry. Customer-facing experience is a plus, preferably with TAC expertise. Responsibilities Act as a team player with a positive attitude. Provide pre- and post-sales technical support, configurations, and troubleshooting to customers via phone, email, and web. Handle support cases, ensuring timely resolution and follow-up. Use fault isolation and root cause analysis to address technical issues. Reproduce customer issues to qualify critical problems. Publish Technical Support Bulletins and user documentation in the Knowledge Base. Collaborate with Development, Sales, QA, and Marketing to build a positive customer experience. Review and contribute to technical materials such as manuals, troubleshooting guides, and marketing collateral. Provide on-call support when required. Technical Skills Strong understanding of networking fundamentals: TCP/IP, ARP, DNS, DHCP, etc. Expertise in routing and switching (OSPF, BGP, VLAN, STP). Experience with security protocols (IPSEC, SSL-VPN, NAT, GRE). Hands-on experience with authentication protocols like Radius and TACACS is a plus. Familiarity with Windows and Linux environments. Knowledge of networking products such as Palo Alto, Cisco, Juniper, Checkpoint, Fortinet. Experience with remote access VPN solutions (e.g., Cisco AnyConnect, Pulse Secure). Knowledge of Cloud Security (e.g., Zscaler, Palo Alto Prisma) and cloud platforms (e.g., AWS, Azure). Proficiency in monitoring tools, GitOps, and DevSecOps is advantageous. Excellent written and verbal communication skills in English. Willingness to work in a 24x7 rotational shift environment. Key Objectives & Actions Diagnose and troubleshoot customer and Aryaka Core Network issues. Escalate unresolved issues to appropriate levels while collaborating with customers and stakeholders for quick resolution. Mentor L1 engineers, ensuring proper shift handovers and task management. Document solutions and update the Knowledge Base regularly. Proactively identify and address potential network issues. Work with a global, fast-growing SD-WAN innovator. Be part of a culture that embraces diversity and inclusivity. Recognized as one of INC. Magazine s Best Places to Work (2020). Qualification : Bachelors Degree in Computer Science, Information Technology or similar.

Technical Support Technical support Support Technical Engineer

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