Network Troubleshooting Jobs in Gurgaon

Job Title: Advance Engineer Vehicle Networks Location: Gurgaon Job Family: Research and Development Employment Type: Full-Time About CNH Industrial Innovation. Sustainability. Productivity. At CNH Industrial, we re breaking new ground to sustainably advance the vital work of farmers and builders worldwide. From alternative power solutions to precision productivity technology, our innovative products help feed and shelter a growing global population. Join our collaborative global team where your skills help drive customer success and innovation. Job Purpose As an Advance Engineer in Vehicle Networks, you will guide the team on technology application and standardization of technical processes. You will share product knowledge, keep updated on emerging technologies, and assist in implementing technical strategies. Mentoring team members on process adherence and tool usage, managing stakeholders, and actively participating in cross-functional meetings are key parts of this role. Taking ownership of your area of scope and handling complex tasks will distinguish you. Key Responsibilities Deliver network functional and diagnostic projects. Develop and maintain system architecture documentation for design reviews. Manage Symbol Libraries and maintain signal/message dictionaries. Ensure adherence to and actively drive industry standards (SAE, ISO). Support continuous development process improvements. Mentor and guide team members on tools, software, and processes. Experience & Skills Required 5 to 10 years experience in off-road machinery requirements, operations, and electronic specifications (for experienced profiles). Ability to work within an offshore team with an open and collaborative mindset. Agricultural or off-road machinery engineering background preferred. Strong knowledge of CAN networks, SAE / J1939 / ISO11783 standards. Proficient with tools such as Vector CANDB++ (Admin version), CANoe or CANalyzer, BUS Master. Ability to interpret specifications and test reports to address network issues. Understanding of ECU architectural designs. Preferred Qualifications Master s or Bachelor s degree in Electrical, Electronic, Mechatronic, or Telecommunication Engineering. Special interest in communication technologies (CAN, J1939) and engineering process support. Fluent in English. Dynamic international career opportunities. Inclusive, respectful, and collaborative work culture. Flexible work arrangements. Comprehensive benefits including savings & retirement plans, tuition reimbursement, parental leave, adoption assistance, fertility & family building support. Employee assistance programs. Charitable contribution matching and volunteer time off. Grow your career at CNH Industrial where innovation meets purpose. Qualification : Masters or Bachelors degree in Electrical, Electronic, Mechatronic, or Telecommunication Engineering

Job Title: Solution Engineer Connectivity Platform Location: Gurgaon Job Family: Research and Development Employment Type: Full-Time Category: Engineering & Technical About CNH Industrial Innovation. Sustainability. Productivity. CNH Industrial leads the way in advancing the vital work of farmers and builders worldwide. Our innovative products, from alternative power sources to precision technology, support feeding and sheltering a growing global population. Join a global, collaborative team dedicated to driving customer success through innovation. Job Purpose The Solution Engineer will provide technical leadership and people management to lead product development for the Connectivity platform, supporting IoT platforms such as Azure IoT Hub and ThingWorx. This role involves coordination across internal teams, program managers, and external partners to deliver scalable, secure engineering solutions that meet organizational goals. Key Responsibilities Develop a strategic technical vision and roadmap aligned with market needs and stakeholder objectives. Lead design and management of scalable, secure technical solutions aligned with business strategy. Align product architecture with vision and goals; evaluate technology options and lead decision-making. Collaborate with development teams to deliver features on schedule, adhering to CNHI standards and policies. Provide detailed technical specs and time/effort estimates; ensure non-functional requirements (performance, security) are met. Monitor development progress and communicate status updates to stakeholders. Identify and resolve project constraints, risks, and technical challenges. Facilitate cross-functional collaboration through clear frameworks and coordination. Architect and oversee integration of IoT platforms (Azure IoT Hub, ThingWorx) with enterprise systems. Guide development of secure, real-time, data-intensive IoT applications focusing on telemetry, edge computing, and data streaming. Experience Required 12+ years of industry experience, including 3+ years in a Solution/Enterprise Architect role. Strong foundation in software architecture and engineering principles (OOP, RESTful APIs, Design Patterns). Skilled in business analysis, stakeholder collaboration, and strategic technology planning. Expertise in security, encryption, API design, integration patterns, data architecture, messaging systems, and async programming. Experience developing RESTful APIs using OpenAPI specifications. Proven experience with Microservices architecture, Docker, and Kubernetes. Hands-on experience with Microsoft Azure cloud services and PaaS components. Performance tuning and application optimization skills. Expertise in IoT integration including device provisioning, edge connectivity, data ingestion, and telemetry. Technical Skills Languages & Frameworks: C#, ASP.NET Core, LINQ, JavaScript, HTML5, Angular, Java Authentication & Security: Azure AD, OAuth 2.0 (JWT), SSL/TLS Databases: SQL Server, PostgreSQL, Cosmos DB Caching: Azure Redis Cache Cloud & DevOps: Microsoft Azure (AKS, Blob Storage, Key Vault, APIM, Event Hub, Service Bus, Functions), Azure DevOps, Terraform, Git, GitLab Monitoring: Application Insights, Datadog, ELK Stack IoT Platforms: Azure IoT Hub, ThingWorx Messaging & Streaming: MQTT, Azure Event Hub, Service Bus Topics Testing & Automation: NUnit, xUnit, K6, PowerShell, Python Preferred Qualifications Bachelor s or Master s degree in Computer Science, Computer Engineering, or a related field. Dynamic international career opportunities. Inclusive culture committed to respect and equality. Flexible work arrangements. Comprehensive savings and retirement benefits. Tuition reimbursement. Parental leave, adoption assistance, fertility, and family-building support. Employee Assistance Programs. Charitable contribution matching and Volunteer Time Off. Grow your career with CNH Industrial where your skills drive innovation and build the future. Qualification : Bachelors or Masters degree in Computer Science, Computer Engineering, or a related field

Job Summary: Associate, Technical Application Support Location: Gurgaon, India Department: Operations Group Division: S&P Global Market Intelligence Role Overview: As an Associate in Technical Application Support, you will be a key technical consultant supporting S&P Global s Channels Data Delivery solutions. You will work closely with global product specialists, sales teams, and external customers to deliver high-quality technical assistance around product deployment, configuration, performance tuning, and troubleshooting. Your expertise will bridge customer environments and our data delivery products, ensuring smooth integration into mission-critical workflows. Key Responsibilities: Provide deep technical support for Channels Data Delivery products, including Xpressfeed Loader deployment and configuration. Assist with sizing, deployment, troubleshooting, and performance tuning in client environments. Partner with pre- and post-sales teams to support client needs and opportunities. Drive innovation by proposing automation and efficiency improvements in support processes. Monitor evolving product features, participate in strategy discussions, and contribute to product testing. Act as the voice of the customer by relaying feedback for product enhancements. Support client implementations, upgrades, migrations, and ongoing technical operations. Who You Are: Education: Degree in Computer Science, Information Systems, or equivalent experience. Experience & Skills: Strong troubleshooting and problem-solving skills with attention to detail. Hands-on experience with software deployments, Windows/Linux OS, and SQL querying. Familiarity with cloud environments (AWS, Azure, or Google Cloud), especially AWS EC2 and RDS/Aurora. Comfortable leading client-facing technical discussions. Preferred: Knowledge of finance, capital markets, and database administration (SQL Server, Oracle, PostgreSQL). Experience with FTP, proxies, network and security protocols, and data integration techniques. Familiarity with Agile/SCRUM and product development lifecycle. What You ll Gain: A dynamic role interacting directly with clients and global teams on enterprise-level financial data products. Exposure to the evolving landscape of financial markets and technology-driven data solutions. Opportunities for career growth through continuous learning, skill development, and cross-functional collaboration. Access to competitive benefits supporting your health, well-being, and financial future. About S&P Global Market Intelligence: S&P Global Market Intelligence provides trusted data, insights, and technology solutions that empower customers to make informed business decisions. Our team is dedicated to excellence, integrity, and innovation in delivering essential intelligence to global markets. Qualification : Degree in Computer Science, Information Systems, or equivalent experience.

Job Title: Product Owner Compass Cash Center (Sustaining Team) Location: Gurugram, India Job Type: Full-Time | Permanent About G+D Giesecke+Devrient (G+D) has been a global leader in SecurityTech for over 170 years, delivering trust and security through cutting-edge solutions in Digital Security, Financial Platforms, and Currency Technology. Trusted by central banks and cash management businesses worldwide, G+D is at the forefront of advancing currency security and efficiency. Role Overview: We are looking for an experienced Product Owner to lead the sustaining team for Compass Cash Center a market-leading cash center workflow platform used by banks and cash-in-transit (CIT) companies globally. In this role, you will prioritize product maintenance, drive enhancements, and coordinate closely with technical and support teams to ensure continuous product quality and customer satisfaction. You will collaborate in an Agile, cross-site Scrum team based in Gurugram and Germany. Key Responsibilities: Lead the sustaining team to maintain and improve the Compass Cash Center product. Manage and prioritize the product backlog, focusing on bug fixes, maintenance, and feature enhancements. Facilitate Agile ceremonies including daily stand-ups and bi-weekly sprint planning. Work closely with support teams to resolve customer issues efficiently and maintain high customer satisfaction. Develop and manage maintenance release plans ensuring smooth deployment and compliance with quality standards. Coordinate testing and deployment activities for maintenance releases. Provide clear and transparent status updates to management and stakeholders. Collaborate with cross-functional development teams to align product goals and deliverables. Document and optimize product processes, procedures, and workflows. Required Skills & Qualifications: Proven experience as a Product Owner in Scrum teams with strong knowledge of Agile practices. Experience in application support, maintenance, and product lifecycle management. Strong analytical, troubleshooting, and problem-solving skills. Background in software development with Java and/or .NET enterprise applications. Experience with test automation and system/solution testing across multiple environments. Solid understanding of IT fundamentals, including operating systems, databases, and networks. Familiarity with DevSecOps practices and continuous integration/deployment pipelines. Detail-oriented with excellent organizational and communication skills in multicultural teams. At G+D, our people are our greatest asset. We foster a diverse, inclusive, and inspiring work culture where professionalism and human values come first. Join us and make a real difference by helping secure billions of lives worldwide through innovative technology. Enjoy competitive benefits, global collaboration, and meaningful work that matters.

We re proud to offer an exceptional total rewards package, including bonuses, comprehensive healthcare, insurance benefits, retirement programs, wellness initiatives, and service and performance recognition awards. Plus, we offer various social and recreational activities tailored to each location. Job Description: Client Engineering Security Engineer The Client Engineering Security Engineer plays a crucial role in safeguarding our systems and infrastructure by identifying and addressing security vulnerabilities. This position requires a strong understanding of security best practices, identity and access management, and a proactive approach to threat detection and mitigation. Responsibilities: Security Management: Develop, implement, and oversee security policies and procedures for Azure, Entra ID, Office 365, and Active Directory. Incident Monitoring: Monitor security alerts and incidents to ensure quick identification and resolution. Security Assessments: Regularly conduct security assessments and audits to detect vulnerabilities and potential risks. Identity and Access Management: Manage identity solutions, implementing multi-factor authentication (MFA) and role-based access control (RBAC) to enforce least-privilege principles. Compliance and Governance: Ensure adherence to industry standards and maintain up-to-date documentation for security policies and incidents. Collaboration and Support: Collaborate with IT, DevOps, and other teams to embed security into development and deployment workflows. Additional Responsibilities: Provide guidance on complex issues, share expertise, and promote best practices across teams. What You ll Need: Experience: At least 8 years in IT, including 2+ years of infrastructure engineering or security experience with Office 365, Azure AD/Entra ID, and Active Directory. Education: Bachelor's degree in a technology-related field or equivalent work experience. Certifications: Expert-level certifications in relevant technology platforms are highly preferred. Technical Expertise: Experience in designing, implementing, supporting, and maintaining enterprise-scale IT solutions. Communication Skills: Excellent interpersonal, written, and verbal communication skills, with the ability to effectively present ideas both in-person and remotely. Problem-Solving: Strong troubleshooting and problem-solving skills, with a proactive and adaptable approach to a fast-paced environment. Health Benefits: Medical and prescription drug insurance Dental and vision insurance Critical illness, accident, and hospital indemnity insurance Personalized healthcare support, wellbeing program, and tobacco cessation program Financial Benefits: Health Savings Account (HSA) Flexible Spending Accounts (FSAs) 401(k) plan Employee Stock Purchase Plan (ESPP) Basic life and AD&D insurance Short-term disability insurance About Stryker: Stryker is a leading provider of innovative products and services in MedSurg, Neurotechnology, and Orthopaedics that help enhance patient and healthcare outcomes. With a global reach, Stryker impacts over 150 million patients annually. Employees in certain sales and field roles that require access to customer accounts may be required to obtain various vaccinations as part of their job responsibilities. Qualification : Bachelor's degree in a technology-related field or equivalent work experience.

Job Summary: We are seeking skilled and dedicated Field Technicians to join our team for the training of wall box installation. The ideal candidate will be responsible for inspection, and troubleshooting wall box units at customer sites, ensuring that installations meet safety, quality, and regulatory standards. Key Responsibilities: Installation: Install wall boxes (e.g., electrical, utility, or network boxes) at designated sites as per specifications. Ensure proper alignment, connections, and functionality of wall boxes. Perform installation of necessary components, including wiring, connections, and equipment integration. Inspection and Troubleshooting: Conduct inspection to ensure wall box units are functioning correctly post-installation. Diagnose and troubleshoot issues related to wall boxes and resolve problems efficiently. Document and report any issues encountered during installation or inspection. Customer Interaction: Communicate effectively with customers to ensure satisfaction and understanding of the installation process. Provide clear instructions for post-installation use, if necessary. Address any on-site questions or concerns regarding the installation. Compliance and Safety: Adhere to safety protocols and regulations at all times during installation. Ensure all installations are compliant with local building codes and regulations. Maintain a safe and clean work environment. Documentation and Reporting: Complete all installation forms, checklists, and reports accurately and in a timely manner. Submit work orders, time logs, and other required documentation to management. Support: Creating the new network in region of East for the same wall box process. Requirements: Proven experience in wall box installation, or similar technical fields. Basic knowledge of electrical systems, wiring, and troubleshooting techniques. Ability to read and interpret blueprints, diagrams, and technical documentation. Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. Ability to work independently and as part of a team. Willingness to travel to different installation sites. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

Job Summary: Field Technician (Wall Box Installation Training) We are seeking skilled and dedicated Field Technicians to join our team for wall box installation training. The ideal candidate will be responsible for inspecting and troubleshooting wall box units at customer sites, ensuring that all installations meet safety, quality, and regulatory standards. Key Responsibilities: Installation: Install wall boxes (e.g., electrical, utility, or network boxes) at designated sites according to specifications. Ensure proper alignment, connections, and functionality of the wall boxes. Perform installation of necessary components, including wiring, connections, and equipment integration. Inspection and Troubleshooting: Conduct post-installation inspections to ensure the wall box units are functioning properly. Diagnose and troubleshoot issues related to wall boxes, resolving problems efficiently. Document and report any issues encountered during installation or inspection. Customer Interaction: Communicate effectively with customers to ensure satisfaction and understanding of the installation process. Provide clear instructions for post-installation use, if necessary. Address any on-site questions or concerns regarding the installation. Compliance and Safety: Adhere to safety protocols and regulations at all times during installation. Ensure all installations comply with local building codes and regulations. Maintain a safe and clean work environment. Documentation and Reporting: Complete all installation forms, checklists, and reports accurately and in a timely manner. Submit work orders, time logs, and other required documentation to management. Support: Assist in creating the new network in the region of East for the wall box process. Requirements: Proven experience in wall box installation or a similar technical field. Basic knowledge of electrical systems, wiring, and troubleshooting techniques. Ability to read and interpret blueprints, diagrams, and technical documentation. Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. Ability to work independently and as part of a team. Willingness to travel to different installation sites. About Allianz Group: Allianz Group is one of the most trusted insurance and asset management companies in the world. We care for our employees, their ambitions, dreams, and challenges, making us a unique employer. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future for our customers and the world around us. At Allianz, we believe in a diverse and inclusive workforce. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, regardless of ethnicity, cultural background, age, gender, nationality, religion, disability, or sexual orientation. Great to have you on board. Let's care for tomorrow.

Job Information: Work Experience: 3+ years Industry: IT Services Job Type: FULL TIME Location: Gurgaon Key Responsibilities: Ability to drive the major incident to resolution as Incident commander and involve in the post-mortem process. Identify gaps within the current monitoring infrastructure and create/enhance tools to address them. Perform event root cause analysis using logs, tools, and available documentation. Contribute to documentation to improve resolution time. Assess the impact of the potential client or platform-wide incidents and escalate to the appropriate teams. Timely escalation of problems that could be potential risks. Experience with logging/monitoring tools (Kibana, Grafana, Prometheus, or any other standard monitoring tool). Working understanding of web infrastructure (Load balancers, application servers). Bachelor s/Master s degree in Engineering, Computer Science (or equivalent experience). 3+ Years of experience as Devops Engineer. Terraform and CI/CD configuration, pipelines, and jobs. Must have strong knowledge of Terraform. Must have experience in Python. Kubernetes understanding, CLI, service re-provisioning. Must have experience creating Helm charts and performing common k8s maintenance tasks. Minimum 3 years of experience working with containerized applications. Should have hands on experience with AWS Services. Solid understanding of system performance and monitoring. Demanding high availability of service and quality of support service to the customer. Operating system (Linux) configuration, package management, startup, and troubleshooting. Good communication skills with an ability to relay incident details expeditiously, concisely, and accurately. Strong knowledge of infrastructure and application development toward operational support. Highly motivated individual, Self-starter, and a quick learner. Extensive knowledge of Incident/Change/Problem management. Ability to write simple to moderately complex scripts and programs for automation, tools, frameworks, dashboards, alarms. (Python, TypeScript, Bash). Qualification : Bachelors/Masters degree in Engineering, Computer Science (or equivalent experience).

The Role: Associate, IT Service Operations The Team: Our team is responsible for business management activities within the Technology group of OSTTRA including Technology Budget Management, Purchase request to Purchase order processes, the streamlining of business processes, and being enablers for the overall success of the Technology group. Our team values efficiency, innovation, and collaboration to drive operational excellence and pride ourselves on our ability to identify and implement process improvements while maintaining a strong focus on delivering high quality results to support the organizational success. The Impact: The Business Management analyst plays a crucial role in contributing to the overall objectives of the team and Technology organization. By optimizing business processes, headcount activities and ensuring seamless purchase order and invoice management, this role directly impacts the organization s operational efficiency, cost effectiveness and productivity. What s in it for you: We are looking for an experienced (5+ years in a similar role) IT ServiceDesk Engineer who can work independently, self-motivate and work in a global and multicultural team and goes the extra mile to ensure high quality in the work delivered. To enjoy working in this role we believe you have deep technical and process-oriented skills within your area of expertise, are very structured and thorough, are humble and take responsibility for the greater picture. Responsibilities: The role Directly responsible and accountable for the delivery of excellent end-user support to colleagues across all OSTTRA locations (APAC, India, UK and US) while being an integral member of larger EUC global support. Act as the first point of contact for the business, logging, triaging, managing, and resolving incidents and service requests across all OSTTRA EUC technologies Provide first and second line support via telephone support, email, live support, in person walk ups and managing queues from Self Service Portal, chats, emails and other channels. Identify, troubleshoot, resolve all support issues relating to OSTTRA Group corporate laptop, productivity & collaboration suites, telephony, video conferencing and associated business applications. Providing effective handover and escalation when necessary Effectively deal with all workloads within agreed Service Level Agreement periods. Ensure that information security considerations and controls are in place and always adhere to the Information Security policies. Provide advanced remote and deskside technical support for desktop (laptop) and telephony environment. Knowledge of Microsoft Windows 10, AD, MS Endpoint Management, Microsoft Endpoint manager, SCCM, Autopilot, Cloud App security Microsoft 365, Google Workspace and storage solutions and audio/visuals desktops/laptops/printers)Knowledge should also include hardware support (including Responsible for working with third party service providers to ensure end to end support is maintained as required. Document, maintain, use and share appropriate product and services knowledge articles and learn about new products and services as required To keep up to date with developments within the organization that may have an impact on the user experience. To fulfil any additional / ad hoc duties as required to meet the needs of the business What We re Looking For: In depth experience & expertise on Google Workspace is a must In depth experience & expertise on Microsoft 365 is a must Understanding and experience of Microsoft Exchange/Active Directory/Microsoft 365, creating and managing emails accounts, creating and amending distribution groups, creating, amending and troubleshooting issues with user accounts and permissions, including Group policies. Ability to work from ITSM tools such as Jira and self-prioritize workstack. Act on initiative with minimal management, and on multiple tasks concurrently In depth knowledge of Windows 10/11 Knowledge of standard range of desktop applications and hardware Follow-me print solutions Understanding of mobile devices iOS and Android and mobile device management (Microsoft Endpoint manager and Google MDM) Knowledge and experience of using anti-virus systems Knowledge of networking configuration LAN/WAN and wireless connections, with a technical ability and understanding of FTP, SSL etc hardware and operating systems (e.g. Windows, Linux, Apple) , storage solutions Desktop/Laptop/Telephony Working knowledge and understanding of Experience with basic networking protocols and network services including DNS, DHP and TCP/IP Basic understanding of IT Security, network protocols, firewall and VPN configurations, as well as remote access, content filtering, spam filtering, malware and virus protection Knowledge of audio and video conferencing technologies Knowledge and understanding of End User Collaboration systems email, chat, voice video, conferencing etc Previous experience within a Technical Service Desk/Desktop role in a Customer Service environment Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM qualification Experience & expertise in working with JAMF. As this is a global role, some international travel may be necessary.

Job Title: Trainee Engineer Sales (ACR Equipment Mechanical) Location: Gurgaon Reporting To: Manager Experience: 0 to 1 Year Languages: English / Hindi Education: BE / Diploma in Mechanical Engineering Relevant Work Experience Experience in field sales of Kirloskar Refrigeration Compressors or similar industrial refrigeration compressors. Strong knowledge of industrial refrigeration compressor sales. Established relationships with industrial customers, especially in sectors like Dairy, Cold Storage, Seafood, and Chiller Plants. Sales experience with engineering products such as Ammonia Compressors is advantageous. Background in HVAC, Chillers, or industrial refrigeration is preferred. Must-Have Skills Strong communication and presentation skills. Ability to build customer rapport and support pre-sales activities. Effective team coordination skills. Verbal communication proficiency in local language. Analytical skills for market strategy assessment. Good to Have Skills Proficiency in MS Office. Additional computer skills, with SAP knowledge considered a plus. Job Description Manage field sales of Kirloskar Industrial Refrigeration Compressors. Responsible for order booking and payment collection. Maintain and build strong customer relationships. Oversee complete sales cycle including pre-sales, order acquisition, order execution, and payment collection. Opportunity to work with a reputed brand in industrial refrigeration. Hands-on experience in sales and customer relationship management. Career growth potential in the HVAC and refrigeration sector. Qualification : BE / Diploma in Mechanical Engineering

Job Title: Software Support Executive Location: Gurugram Employment Type: Full-Time Experience Required: Fresher Salary: 1.92 LPA Position Overview: We are looking for a motivated and detail-oriented Software Support Executive to join our team in Gurugram. This is an excellent opportunity for fresh graduates who are eager to begin their career in IT support and customer service. Key Responsibilities: Provide first-level technical support to users for software-related queries Manage and resolve support tickets in a timely manner Troubleshoot and analyze issues related to software functionality and performance Escalate complex issues to the development or technical teams when necessary Document support interactions and solutions for future reference Communicate effectively with users to ensure clear understanding and resolution Required Skills: Basic knowledge of SQL for querying and troubleshooting Understanding of software ticketing systems and support workflows Good problem-solving and analytical skills Strong verbal and written communication Ability to learn quickly and work in a fast-paced environment Preferred: Internship or academic exposure to software support or SQL is a plus Familiarity with helpdesk tools like Jira, Freshdesk, or Zendesk

Position: Infrastructure Engineer - SQL, Oracle, Sybase Location: Gurgaon Department: IT / Infrastructure Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is looking for a skilled Infrastructure Engineer with deep expertise in SQL, Oracle, and Sybase databases. The successful candidate will design, optimize, and maintain enterprise database environments ensuring high performance, robust security, and data integrity. Role and Responsibilities: Design, implement, and manage enterprise databases using MySQL, Oracle Database, and Sybase platforms. Optimize database performance by employing techniques such as indexing, partitioning, and query optimization. Troubleshoot and resolve query-related and performance issues to maintain smooth database operations. Implement database backup, recovery, and disaster recovery processes to safeguard data. Develop and maintain database security policies, managing user roles, permissions, and access controls. Collaborate with development teams to understand database requirements and deliver efficient solutions. Document database architectures, configurations, operational procedures, and technical protocols. Monitor database performance and scalability to ensure reliability and efficiency. Evaluate emerging database technologies and incorporate updates as needed. Provide guidance on process accountability, data monitoring, and exception handling to improve data quality. Work with cross-functional teams to optimize business processes through automation and simplification. Utilize data conversion tools and techniques to assist with data migration and transformation initiatives. Skills and Experience: Bachelor s or Master s degree in Computer Science, Information Technology, or a related discipline. Relevant certifications in Oracle, MySQL, or Sybase are preferred. 6 to 8 years of experience in infrastructure engineering with hands-on expertise in MySQL, Oracle, and Sybase databases. Strong SQL programming skills and deep understanding of database management system principles. Proven experience in query debugging, performance tuning, and troubleshooting. Excellent analytical, problem-solving, and communication skills. Familiarity with data migration and transformation processes and tools. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related discipline.

Job Title: Senior Software Developer (SAP BusinessObjects) Location: Gurugram, India Job Type: Full-Time | Permanent About G+D For over 170 years, Giesecke+Devrient (G+D) has been a global leader in SecurityTech, delivering innovative solutions in Digital Security, Financial Platforms, and Currency Technology. We safeguard physical and digital currencies worldwide. Join us and help shape the future of secure payments and cash management. Role Summary As a Senior Software Developer (SAP BusinessObjects), you will design, develop, and test reports and dashboards for our Compass Cash Center product, which serves banks and cash-in-transit businesses globally. You will focus on SAP BusinessObjects data engineering, universe design, and report creation to provide actionable insights supporting cash management operations. You will collaborate closely with cross-site Scrum teams based in India and Germany. Key Responsibilities Design, implement, and test SAP BusinessObjects reports for cash management solutions. Develop and maintain data models and universe designs aligned with reporting requirements. Create custom Web Intelligence reports and interactive dashboards. Collaborate with stakeholders to gather and understand detailed reporting needs. Assist in effort estimation for new reports and enhancement projects. Troubleshoot and resolve report development and performance issues. Develop proof of concepts (PoCs) to validate reporting designs and assumptions. Provide user training and documentation for reporting tools and processes. Participate in continuous development process improvements. Required Skills & Qualifications Bachelor s degree in Computer Science or related field. 5+ years of experience developing reports using SAP Business Intelligence (SAP BO 4.x). Certification in Web Intelligence for Business Intelligence (BI) Analytics preferred. 2+ years of experience with RDBMS technologies (Oracle, SQL Server). Strong proficiency in SQL and experience with Java and .NET applications. Hands-on experience with SAP BO Administration and universe design. Familiarity with version control tools like Git and Azure DevOps. Excellent troubleshooting and debugging skills. Strong communication skills with experience in multicultural team environments. Our greatest asset is our people. We foster an inspiring and diverse workplace that values professionalism, human values, and continuous growth. Join our international team and help improve security for billions worldwide. Qualification : Bachelors degree in Computer Science or related field.

BlackRock - Microsoft Dynamics Engineer About the Team The Dynamics Solution Center team s mission is to create best-in-class experiences for our business users by providing a reliable and effective service in developing and supporting the use of the MS Dynamics platform. Role Overview We are looking for a Microsoft Dynamics Engineer to design, develop, and customize Microsoft Dynamics 365 for BlackRock s Sales and Service teams, and their partner teams. Primary Responsibilities Customization and Configuration: Assist in customizing and configuring Microsoft Dynamics 365 modules to meet business requirements. Help develop and maintain custom entities, workflows, and business rules. Support the creation and modification of forms, views, and dashboards. Integration and Data Migration: Assist in integrating Microsoft Dynamics 365 with other systems (e.g., SharePoint, Power BI, Azure). Collaborate with Aladdin Engineering on integrations. Support data migration from legacy systems to Dynamics 365. Development and Extensions: Assist in developing extensions using Power Platform (PowerApps, Power Automate, Power BI). May need to write custom code (JavaScript, C#, .NET) to enhance functionality. Collaborate with senior developers on complex projects. Support and Troubleshooting: Provide technical support to end-users and help resolve issues related to Dynamics 365. Assist in debugging and troubleshooting system errors and performance bottlenecks. Collaboration and Documentation: Work closely with business analysts, project managers, and stakeholders to gather requirements. Help document technical specifications, solution designs, and code changes. Essential Skills / Experience Minimum of 2+ years experience in a technical role and 1+ years experience with Dynamics 365 and/or Power Platform engineering. Basic technical skills covering Power Automate & Power Apps. Experience in customization and configuration is a plus. Familiarity with building and deploying solutions in Microsoft Dynamics and the Power Platform. Basic understanding of D365 Sales and Customer Services applications. Understanding or experience in writing code in JavaScript, C#, or .NET is a benefit. Good written and verbal communication skills and the ability to gain buy-in from a non-technical audience at varying degrees of seniority. Positive attitude and resilience, with strong problem-solving skills. Ability to work effectively with cross-functional teams. Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our Hybrid Work Model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.

Job Title: Security Advisor (SailPoint IdentityNow) Location: Gurgaon Educational Qualification: 15 years of full-time education (BE/MCA/MSc preferred) Experience Required: Minimum 5 Years Role Overview As a Security Advisor, you will lead teams in developing and implementing innovative security solutions using SailPoint IdentityNow (IDN) and IdentityIQ (IIQ). Your role will involve defining requirements, designing, building, and testing security components while ensuring compliance with risk-reducing behaviors and processes. You will work on configuration, customization, integration, and troubleshooting for SailPoint and related IAM (Identity and Access Management) platforms like Oracle, IBM, and Saviynt. Key Responsibilities SailPoint Configuration & Customization Design, configure, and customize SailPoint IDN & IIQ. Work with virtual appliances (VA), identity profiles, cloud rules, transformation rules, and migrations. Implement custom rules, workflows, Java BeanShell scripts, JML (Joiner-Mover-Leaver), and SailPoint IIQ API/REST API. Integration & Troubleshooting Configure SailPoint integration with multiple platforms like Active Directory, SAP, Workday, Azure O365, JDBC, and cloud applications. Quickly onboard applications and migrate users. Troubleshoot technical issues, bug fixing, and system enhancements. Implementation & Security Operations Work on access request customization, certifications, auditing, and custom reporting. Develop Quicklinks, user LCM (Lifecycle Management), certification workflows, and forms. Ensure compliance with security policies and industry best practices. Collaboration & Knowledge Sharing Work closely with cross-functional teams to ensure smooth security implementation. Provide technical guidance and mentoring to junior developers. Contribute to team discussions, issue resolutions, and enhancements. Must-Have Skills: Proficiency in SailPoint IdentityNow (IDN). Experience with SailPoint IdentityIQ (IIQ). Strong knowledge of integrating SailPoint with platforms like Active Directory, Workday, SAP, and cloud applications. Hands-on experience in Java/J2EE development. Understanding of IAM concepts, workflows, and certifications. Good-to-Have Skills: Experience in Oracle, IBM, and Saviynt IAM solutions. Knowledge of IT security, compliance, and risk management. Excellent problem-solving, articulation, and presentation skills. Work Environment & Expectations Be a quick learner, team player, and self-starter. Willingness to upskill and learn new technologies. Engage in continuous learning and knowledge sharing. Work on advanced identity and access management (IAM) security solutions. Collaborate with leading security experts in a global environment. Enhance your skills in a challenging, high-growth role.

Position: Aladdin Data Client Experience (BCX) Team Member Overview: BlackRock Aladdin Data is responsible for maintaining data critical to the investment decision-making process for BlackRock and its proprietary Aladdin end-to-end investment platform. The team collaborates closely with Portfolio Management, Global Capital Markets, Relationship Management, Portfolio Compliance, Risk Analytics, Regulatory Reporting, and others to meet their data needs accurately, timely, and efficiently. BlackRock Aladdin Data operates under BlackRock s key principles: Innovation, Fiduciary focus, Passion for Performance, Emotional Ownership, and the unified purpose of One BlackRock. This philosophy is focused on creating value by understanding clients' needs and utilizing technology to develop innovative solutions. Key Responsibilities: Main Point of Contact: Serve as the subject matter expert in risk, returns, and attribution analytics for internal clients. Client Engagement: Conduct regular meetings with internal clients and ensure positive client sentiment. Project Leadership: Lead complex analytical projects, providing regular updates to senior internal and external partners. Optimization Efforts: Collaborate with internal partners to drive GP optimization efforts. Solution Development: Work with Aladdin Data Partners to build and implement solutions for custom processes. Reporting: Run client partner meetings to present Green Package Health, thematic issue analysis, and Aladdin Data service metrics. Knowledge/Experience: Bachelor s degree (or equivalent experience) in Finance, Economics, or a related field. 3+ years of proven experience in financial services with knowledge of markets, technology, operations, or business management. Strong communication skills with the ability to present complex concepts clearly to diverse audiences. Knowledge of financial products in Fixed Income, Equities, and Derivatives; familiarity with risk analytics such as Durations, Spreads, Beta, and VaR is a plus. Demonstrated project management and leadership skills in delivering large, complex projects. Proficiency in SQL, Linux, Unix. Strong interpersonal and time management skills with the ability to thrive in a fast-paced environment. High attention to detail. Our Benefits: We offer a range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off (FTO) to help you relax, recharge, and take care of your loved ones. Our Hybrid Work Model: BlackRock s hybrid work model enables collaboration while supporting flexibility. Employees are required to work at least 4 days in the office per week, with 1 day working remotely. Some business groups may require more in-office presence due to role responsibilities. This hybrid model is designed to accelerate your learning and onboarding experience. About BlackRock: At BlackRock, we help people experience financial well-being by supporting their retirement, education, home purchases, and business ventures. The investments made by our clients strengthen the global economy, supporting businesses, infrastructure projects, and innovations. This mission is made possible by our investment in employees. We create an environment where colleagues feel welcomed, valued, and supported with networks, benefits, and development opportunities. Qualification : Bachelors degree or equivalent experience in Finance, Economics or related field is desired.

Introduction We are a tech-driven company passionate about delivering exceptional customer experiences. Our team ensures seamless support, efficient logistics, and top-notch device management. Join us in a dynamic environment that values innovation, dedication, and proactive problem-solving. You will manage inventory, prepare devices, ensure accurate shipping and documentation, and provide technical support and repairs. Your ability to multitask, solve problems efficiently, and deliver exceptional service will drive operational success and customer satisfaction. Your Job Responsibilities Logistics Operations Handle incoming stock, maintain accurate records, and ensure proper storage. Assess, clean, and prepare devices for reuse or repair to ensure "out-of-the-box" quality. Pack items securely, label them for shipping, and maintain precise records of transactions. Conduct regular inventory checks to ensure accuracy and accountability. Quickly report missing, lost, or damaged items to supervisors. IT Support and Repairs Provide empathetic, personalized assistance via phone, email, and chat for device-related issues (e.g., laptops, smartphones). Diagnose and resolve technical problems efficiently, escalating complex issues when necessary. Perform hardware repairs, including replacing screens, batteries, and other components. Manage software installations, updates, and troubleshooting. Liaise with external vendors when necessary. Ensure all repairs meet company standards through rigorous testing. Identify recurring issues, update knowledge bases, and suggest device and application improvements. Work with colleagues to ensure consistent, high-quality user experiences and brainstorm solutions. Share user insights with product teams and participate in training to stay updated on product features and industry trends. Mobile Device Management (MDM) Demonstrate working knowledge of MDM solutions like Hexnode, Jamf, or similar tools. Configure, enroll, and manage devices through MDM platforms. Implement and manage security and compliance policies via MDM systems. Resolve device-specific issues related to MDM configurations. Skills, Knowledge, and Expertise Essential Skills Experience in logistics, inventory management, and IT support. Working knowledge of Mobile Device Management (MDM) solutions like Hexnode, Jamf, or similar platforms. Strong organizational skills and attention to detail. Knowledge of laptop hardware/software, remote troubleshooting, and device repair. Familiarity with shipping, receiving, and inventory tracking processes. Exceptional communication skills to guide users and explain technical concepts clearly. Ability to speak and communicate effectively in English and Hindi (additional languages are a bonus). Technical Proficiency Experience with Google Suite, CRM, and support ticketing systems. Familiarity with various operating systems (Windows, macOS, iOS, Android). Ability to create shipping labels, manage inventory, and perform cycle counts. Preferred Qualifications Certifications in technical support, logistics, or relevant technology areas. Certifications in Apple IT Support or Microsoft IT Support Specialist are desirable. Experience with device management tools like Apple Business Manager and MDM solutions like Hexnode or Jamf. Prior experience working at laptop/desktop repair centers, with experience in chip-level repairs. Personality Needs Accountable and responsible for support and regular operations. Diligent and detailed with case documentation. Ability to speak up and highlight gaps in the process. Resourceful and solution-focused. This combined role offers a unique opportunity to apply logistics expertise, MDM knowledge, and technical support skills in a fast-paced, customer-focused organization. If you re organized, tech-savvy, and dedicated to delivering outstanding service, we d love to hear from you! We re a people-first company where AI and innovation meet purpose. Guided by values of Openness, Enthusiasm, and Kindness, we invest in your growth and well-being, embracing flexibility, continuous learning, and inclusivity. Benefits: Remote work and flexibility: Customize your schedule. Comprehensive leave policy: 52 weekends, 40 days of consolidated leave, plus special leaves. Inclusive, supportive culture: Diversity and equal opportunities at the core. Medical insurance for you and your family. Professional coaching and mentorship opportunities.

The Role: DNS Specialist The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets What s in it for you: We are seeking a technically excellent, Cloud Network Engineer to join the India team. You will be an organized, hardworking, friendly, and confident individual, with excellent communication and interpersonal skills to fit into the company culture. This is an excellent opportunity to work as a key member of this highly visible global finance team, in a growing business. Responsibilities: We are seeking a DNS Specialist who will be a member of OSTTRAs global network infrastructure team that is responsible for our office, data centre and cloud network infrastructure. As a DNS Specialist, you will play a crucial role in architecting and optimising our DNS infrastructure for global scale. The successful candidate will possess a deep understanding of networking principles, exhibit proficiency in Linux operating systems, and demonstrate expertise across a diverse range of DNS technologies, including but not limited to BIND, Route53, and Google Cloud DNS. What We re Looking For: A degree in Computer Science or a related subject or the equivalent in knowledge and work experience A minimum of 5 years of experience with networks operations and architecture Proficiency in DNS protocols, standards, and best practices Knowledge of DNS-related technologies such as DNSSEC, DANE, and Anycast Hands-on experience in several of the following: BIND, Route53, Google Cloud DNS, Infoblox, and Unbound. Solid understanding of networking network protocols including TCP/IP, DNS, DHCP, HTTP, and HTTPS. Self-motivated and great under pressure. Big-picture understanding of the networking concepts behind virtual environments and various hybrid cloud initiatives Excellent verbal and written communication skills Experience from configuration management and change management Hands-on experience of Linux operating systems Experience using Infrastructure as Code and network automation tools such as Terraform, Ansible, Git and Python The Location: Gurgaon, India About Company Statement: OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimization services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimize processing to drive post-trade efficiencies. Qualification : A degree in Computer Science or a related subject or the equivalent in knowledge and work experience

RPA Developer

Position: Junior Configuration Engineer Location: Gurgaon Department: IT / Infrastructure Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is seeking a detail-oriented Junior Configuration Engineer to support system configurations, software deployments, and cloud monitoring. The ideal candidate will work closely with IT teams to ensure infrastructure reliability, security, and efficient configuration management using SCCM, Azure, and Windows Server technologies. Role and Responsibilities: Manage and maintain the System Center Configuration Manager (SCCM) console for software deployments, updates, and system configuration management. Monitor cloud resource performance and health utilizing Azure Monitor. Administer Windows Server environments with a focus on security, performance optimization, and availability. Support configuration management processes in alignment with organizational IT standards and policies. Diagnose, troubleshoot, and resolve system performance and configuration issues. Develop and maintain comprehensive documentation of configuration processes and operational procedures. Collaborate effectively with senior engineers and cross-functional IT teams to implement configuration changes. Skills and Experience: Bachelor s degree in Information Technology, Computer Science, or related discipline. 4-6 years of experience in configuration management or similar technical roles. Microsoft Certified: Azure Administrator Associate or equivalent certification is required. Experience with SCCM Console, Azure Monitor, and Windows Server environments. Familiarity with additional configuration management tools is a plus. Strong understanding of IT best practices and standards in enterprise environments. Excellent problem-solving, analytical, and communication skills. Ability to thrive in a fast-paced, dynamic work environment. Qualification : Bachelors degree in Information Technology, Computer Science, or related discipline.