Network Troubleshooting Jobs in Kolkata

Job Title: Networking & Security Analyst Location: Kolkata Employment Type: Full-time Experience: 5-8 years Salary: INR 8 - 14 LPA Notice Period: 30 Days Roles and Responsibilities: Design, implement, and optimize new network solutions and improve existing network infrastructure (both On-premises and Cloud environments such as Azure and AWS) Manage and maintain system/network infrastructure in compliance with ISO27001, COBIT, and NIST cybersecurity frameworks Install, configure, and support network devices including firewalls, routers, proxy servers, switches, WAN accelerators, DNS, and DHCP servers Configure firewalls, routing, and switching to ensure maximum network security and performance Monitor network performance continuously and troubleshoot any issues to maximize uptime and efficiency Procure network hardware and manage subcontractors responsible for network installations and upgrades Schedule and coordinate regular network equipment upgrades and software updates Investigate and resolve network faults promptly Experience managing cloud infrastructure is preferred Educational Qualifications: M.Tech / B.E / B.Tech / MCA or equivalent degree Key Skills: Strong knowledge of network architecture, protocols, and cybersecurity frameworks Hands-on experience with network equipment and configurations Proficiency in cloud network management (Azure/AWS) is an advantage Excellent troubleshooting and problem-solving skills Ability to manage vendor relationships and oversee subcontractor work Qualification : M.Tech / B.E / B.Tech / MCA or equivalent degree

Job Title: Senior System Administrator Location: Kolkata Employment Type: Full-time Experience: 5-8 years Salary: INR 6 - 10 LPA Notice Period: 1-2 weeks / Immediate Job Overview: We are seeking a seasoned Senior IT End User Support Specialist to provide advanced technical assistance, troubleshoot complex issues, and ensure smooth IT operations. This role includes mentoring junior staff, supporting infrastructure projects, and optimizing IT system performance to enhance user productivity. Key Responsibilities: Technical Support: Provide expert-level support for hardware, software, networks, and systems across Windows, macOS, and mobile platforms Troubleshoot and resolve complex end-user issues involving desktops, laptops, mobile devices, and printers Assist with device configuration, deployment, and maintenance System Administration: Manage user accounts, permissions, and security policies in Active Directory, Office 365, and enterprise applications Administer network devices, VPNs, and virtual environments such as VMware and Hyper-V Maintain system configurations and ensure compliance with company standards Incident and Problem Management: Serve as escalation point for critical support issues and collaborate with IT teams to resolve incidents Document problems and resolutions accurately in helpdesk systems Identify recurring issues and implement preventive solutions Project Involvement: Collaborate on IT infrastructure projects like upgrades, migrations, and hardware refreshes Assist in software rollouts, including testing, deployment, and user training Mentorship and Training: Mentor junior support staff and foster their technical growth Develop and conduct training sessions on IT best practices and new systems Required Qualifications: Bachelor s degree in IT, Computer Science, or related field, or equivalent experience 5+ years of IT support experience with a strong focus on end-user support Advanced knowledge of Windows, macOS, Microsoft Office 365, and enterprise apps Proficient in network troubleshooting (TCP/IP, DNS, DHCP, VPN) Experience with Active Directory, Group Policy, and remote management tools Familiarity with ITIL processes for incident and problem management Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS) is a plus Skills and Competencies: Strong problem-solving and critical thinking under pressure Excellent communication, able to explain technical info to non-technical users Ability to multitask and prioritize effectively Detail-oriented and organized Proactive in issue identification and resolution Preferred Certifications: CompTIA A+, Network+, Security+ Microsoft Certified: Modern Desktop Administrator ITIL Foundation VMware or other relevant certifications Work Environment: Fast-paced office with occasional after-hours/weekend support for critical issues Collaborative team environment with opportunities for independent work Benefits: Competitive salary with performance incentives Health, dental, and vision insurance Professional development and certification opportunities Retirement savings plan Qualification : Bachelors degree in IT, Computer Science, or related field, or equivalent experience

Position: Senior Manager Network Sort Centre Location: Kolkata Department: Operations Experience Required: 5 7 Years About the Role: We are seeking a highly capable and experienced Senior Manager Network Sort Centre to oversee the efficient operations of our sort center network in Kolkata. This role is pivotal in ensuring high standards in productivity, quality, and customer satisfaction while driving warehouse process optimization and team performance. The ideal candidate will bring expertise in warehouse/sort center operations, team leadership, and logistics management, with a strong preference for experience in e-commerce or automation-heavy environments. Key Responsibilities: Lead and manage sort center operations to ensure peak efficiency and high levels of customer satisfaction. Develop and optimize warehouse systems by analyzing storage requirements, inventory flow, equipment utilization, gate processes, and shipping methods. Establish operational goals and KPIs; monitor and manage performance to meet or exceed targets. Train, mentor, and lead warehouse teams to resolve day-to-day issues and drive operational excellence. Oversee inventory control and logistics, ensuring smooth coordination between inbound, storage, and outbound processes. Design workflow, space allocation, and equipment layout to support volume scalability and efficiency. Maintain a safe, compliant, and well-regulated work environment by enforcing SOPs and adhering to legal and safety standards. Daily Responsibilities: Supervise daily warehouse functions including inventory management, floor productivity, shipping, quality control, and customer service. Schedule and allocate manpower to meet daily fulfillment demands while minimizing overtime and maintaining output quality. Conduct regular inspections and manage the upkeep of warehouse equipment and tools. Collaborate with warehouse leads to assess productivity and loss prevention, and implement actionable improvement plans. Oversee end-to-end logistics operations, coordinating with transportation partners (including drivers and air carriers) to ensure timely and efficient delivery of goods. What You Bring: 5 7 years of experience in warehouse or sort center management, preferably in e-commerce or logistics. Strong leadership and operational planning skills. Experience in sort center automation and process optimization. Proven ability to lead large teams and deliver results under high-pressure environments. Solid understanding of inventory systems, WMS, and logistics coordination. MBA from a Tier 1 B-School is highly preferred. Excellent communication, analytical, and organizational skills. Qualification : MBA from a Tier 1 B-School is highly preferred

Job Title: Application Support Engineer Location: Kolkata Employment Type: Full-time Experience: 3+ years Salary: INR 6 - 10 LPA Notice Period: 30 Days Job Profile: Join a leading product-based MNC as an Application Support Engineer to monitor and manage functional support incidents for our production systems. You will be responsible for ensuring smooth operations, handling user queries, coordinating with development teams, and supporting release management. Key Responsibilities: Monitor and manage all functional support incidents, requests, and queries addressed to the Global Support Team in production Track alert emails and take timely action Follow defined process flows for incident and request management Handle user code registration requests and data provision tasks Perform primary analysis to respond to user queries and provide root cause analysis Liaise directly with users, development teams, and other stakeholders to resolve issues or gather information Coordinate release management activities, including tracking releases and data patches Send notifications to users regarding application restrictions during updates, maintenance, or program releases Maintain daily log sheets and ensure smooth shift hand-overs Document standard operating procedures and provide support during UAT and training sessions Adhere to process timelines and quality standards consistently Acquire and maintain knowledge of the international shipping industry and MOL-IT software applications, standards, and guidelines Perform additional tasks as assigned by superiors Preferred Skills & Qualifications: Bachelor s degree in Information Technology, Computer Science, or related field Minimum 3+ years of experience in functional application support Strong exposure to SQL and database query handling Excellent analytical and problem-solving skills Effective communication and coordination abilities Ability to work under pressure and manage multiple tasks simultaneously Qualification : Bachelors degree in Information Technology, Computer Science, or related field

Job Title: Linux Systems Engineer Location: Kolkata Job Description: We are looking for a Linux Systems Engineer to join our team in Kolkata! The ideal candidate should have strong experience with Linux operating systems administration, a Bachelor's Degree in a related field, and at least 2 years of relevant experience. Roles & Responsibilities: Strong communication skills, including fluency in English. Exceptional troubleshooting ability and problem-solving skills. Self-motivated and energetic team player with a strong work ethic and a cooperative attitude. Requirements: A Bachelor s or higher degree in a relevant field. Certification in relevant technologies is preferred. Strong experience with Linux operating systems. Ability to configure and maintain Linux systems and processes, including monitoring system health and performance to ensure high levels of availability, security, and performance. Excellent working knowledge of infrastructure technology, including WAN/LAN connectivity, routers, firewalls, and security. Experience providing application and field support. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Bachelor's or higher degree in a relevant field.

Job Title: Senior Server Support Technician Location: Kolkata Job Description: We are looking for a Senior Server Support Technician to join our team in Kolkata! The ideal candidate should have at least 3 years of experience, certifications in relevant technologies, and a Bachelor s degree in a related field. Roles & Responsibilities: Strong communication skills, including fluent English. Exceptional troubleshooting and problem isolation skills. Self-motivated and energetic team player with a strong work ethic and cooperative attitude. Requirements: Bachelor's Degree or higher in Computer Science, Information Technology, or a related field. Experience in installation of Linux, Windows, and similar technologies. Database experience with MySQL and Oracle. Working knowledge of infrastructure technologies, including WAN and LAN connectivity, routers, firewalls, and security. Experience providing application and field support. Certification in relevant technologies is preferred. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : Bachelor's Degree or higher in Computer Science/Information Technology or related field.

Java Developer Senior Software Engineer Location: Kolkata Department: Engineering Experience: 4 6 years Employment Type: Full-time About Videonetics Videonetics is a global leader in AI-powered video computing solutions, offering intelligent video management, analytics, and security systems across industries. Our mission is to make the world smarter and safer through cutting-edge technology. Learn more: | Who You ll Work With You ll join a collaborative engineering team focused on building scalable video management systems, integrating advanced video protocols and analytics, and delivering mission-critical applications used across smart cities, transportation, and enterprise security. What You ll Do Design, develop, and maintain robust backend systems for video management. Integrate multiple network protocols and handle large data streams in real time. Develop RESTful APIs and microservices using Spring Boot. Implement media streaming features using RTSP/RTP and integrate ONVIF-compliant devices. Develop socket-based communication modules for real-time systems. Optimize code for concurrency, memory usage, and performance in distributed environments. Troubleshoot and debug complex system-level issues in Linux environments. Collaborate with DevOps, QA, and product teams in an Agile/Scrum workflow. Strong experience in Java development, especially in multithreaded and networked applications. Solid understanding of Spring Boot, JPA/Hibernate, and RESTful APIs. Experience with MS SQL, MySQL, MongoDB, or similar relational and NoSQL databases. Hands-on experience with socket programming and media streaming protocols (RTSP, RTP). Strong knowledge of data structures, concurrency, and performance optimization. Experience in Linux-based development environments. Familiarity with version control systems (Git) and Agile/Scrum methodologies. Excellent problem-solving skills and ability to thrive in a fast-paced environment. Why Join Videonetics Be part of an innovative company at the forefront of AI-driven video computing. Opportunity to work with top-tier partners and industry leaders. Competitive salary, performance incentives, and professional growth opportunities. Contribute to products that enhance safety, efficiency, and sustainability, making a meaningful impact. If you are passionate about building innovative, high-performance backend systems, join us and be part of Videonetics growth journey!

Process Design Engineer Department: Dastur Energy Location: Kolkata Experience: 3 7 years Education: Mandatory: B.E. / B.Tech in Mechanical or Chemical Engineering Preferred: M.E. / M.Tech in Mechanical or Chemical Engineering Job Description We are looking for a skilled Process Design Engineer to join our engineering team in Kolkata. The ideal candidate will have hands-on experience in the basic and detailed engineering of utility systems such as pumps, compressors, pressure vessels, HVAC, tanks, and storage systems. This role involves end-to-end design responsibilities and offers the opportunity to work on high-impact energy projects across the chemical, refinery, petrochemical, and electrolysis industries. Key Responsibilities Perform basic and detailed engineering for utility systems including pumps, compressors, pressure vessels, HVAC, and tanks/storage systems. Develop and deliver key engineering documents such as: Design Basis Process Flow Diagrams (PFDs) Heat and Material Balances Equipment Sizing and Specifications Process Equipment Datasheets Piping and Instrumentation Diagrams (P&IDs) Pipeline Sizing Calculations HAZOP Documentation Collaborate with cross-functional teams to ensure design accuracy and project alignment. Ensure compliance with applicable international codes and standards. Participate in technical discussions, reviews, and risk assessments (HAZOP, SIL, etc.). Qualification : M.E. / M.Tech in Mechanical or Chemical Engineering

WordPress Developer Location: Kolkata, India Experience: 6+ Years Employment Type: Full-time Role Overview: We are seeking a highly skilled and experienced WordPress Developer to join our team in Kolkata. The ideal candidate will be responsible for both back-end and front-end development, including creating WordPress themes and plugins, managing website architecture, and optimizing performance. If you re passionate about web technologies, thrive in a fast-paced environment, and enjoy building dynamic, responsive websites, we d love to meet you. Key Responsibilities: Design and develop the front-end of websites using WordPress and responsive frameworks. Create and maintain website architecture, ensuring clean structure and scalability. Manage back-end development, including database and server integration. Build, customize, and maintain WordPress themes and plugins. Conduct regular performance testing and troubleshooting to ensure optimal site function. Address content issues and ensure consistent user experience across all platforms. Monitor the live website to ensure uptime, speed, and overall performance. Required Skills: Proven work experience as a WordPress Developer. Hands-on experience with Elementor page builder. Familiarity with Shopify is a plus. Strong knowledge of front-end technologies including HTML5, CSS3, JavaScript, jQuery. Proficiency with version control tools (e.g., Git, SVN, Mercurial). Experience using debugging tools such as Chrome Inspector and Firebug. Solid understanding of website architecture, performance optimization, and responsive design. Ability to manage multiple projects and work independently. Excellent communication and teamwork skills. Eligibility Criteria: Experience: Minimum 6 years of experience in WordPress development. Education: Graduation or Post-Graduation in B.Tech, M.Tech, or MCA from a recognized institution. Qualification : Graduation or Post-Graduation in B.Tech, M.Tech, or MCA from a recognized institution.

Position Title: MERN Stack Developer Location: Kolkata, India Category: Software Developer Jobs Employment Type: Full-Time Seniority Level: Senior Experience Required: Minimum 5 years (in relevant technologies) Job Description We are seeking a highly skilled MERN Stack Developer with deep expertise in MongoDB, React, and Node.js, supplemented by proficiency in modern frameworks like Next.js and Nest.js. The ideal candidate will have a strong command of TypeScript and be familiar with integrating AI capabilities into web applications using tools such as TensorFlow.js and OpenAI API. You will work on designing and building scalable applications while adhering to best practices in testing, version control, deployment, and documentation. Roles & Responsibilities Full-Stack Development: Design, develop, and maintain scalable and robust applications using MongoDB, React, and Node.js frameworks with a preference for Next.js and Nest.js. TypeScript Expertise: Write maintainable, type-safe, and scalable code in TypeScript. AI Integration: Integrate AI functionalities into applications and use AI-enabled development tools such as GitHub Copilot or Cursor. Testing & QA: Write unit and integration tests to maintain high code quality and ensure bug-free releases. Version Control: Manage code repositories and branching strategies using Git with industry-standard workflows. Deployment & Infrastructure: Deploy applications using containerization (Docker, Kubernetes) and cloud platforms like Azure or AWS. Business Logic & Troubleshooting: Analyze and implement complex business logic, debug and optimize large-scale applications. Code Documentation & Best Practices: Maintain comprehensive documentation and follow clean code principles and architectural best practices. Skills Required MongoDB React.js, Next.js Node.js, Nest.js, Express.js TypeScript (mandatory) Unit testing and integration testing frameworks Git workflows and repository management CI/CD pipelines Docker, Kubernetes, or cloud platforms (Azure, AWS) AI tools & libraries (TensorFlow.js, OpenAI API) RESTful API design and microservices architecture Requirements Minimum 5 years of professional experience in MERN stack development. Strong expertise in MongoDB, React.js, and Node.js; Next.js and Nest.js experience preferred. Mandatory proficiency in TypeScript and RESTful API development. Experience writing unit and integration tests. Expertise in Git version control and branch management. Experience with cloud platforms like Azure or AWS. Strong problem-solving and debugging skills. Excellent English communication and collaboration skills. Bachelor s degree in any stream, preferably Computer Science or Computer Applications. Preferred Skills & Qualifications Experience with Docker, Kubernetes, or other containerization and orchestration tools. Familiarity with relational databases (RDBMS). Knowledge of microservices architecture and API design. Hands-on experience with AI libraries such as TensorFlow.js or OpenAI API. Certifications in relevant technologies from recognized institutions. Familiarity with AI-powered development tools and no-code/low-code platforms. Flexible working hours. Competitive compensation package. Comprehensive insurance benefits. Training and mentoring opportunities. Frequent team celebrations and events. Home office allowance. Paid leave and retirement benefits. Partial course funding for continuous learning. Team-building activities. Qualification : Bachelors degree

Position Title: DevOps Engineer Location: Kolkata, India Category: Software Developer Jobs Employment Type: Full-Time Seniority Level: Senior Experience Required: Minimum 5 years (in relevant technologies) Job Description We are seeking a highly skilled DevOps Engineer with proven expertise in AWS and familiarity with Azure. You will play a critical role in managing and optimizing cloud infrastructure for large-scale enterprise projects. Collaborating closely with software engineers, system administrators, and cross-functional teams, you will ensure seamless integration, continuous delivery, and scalability of enterprise applications. Strong communication skills and fluency in English are essential. Roles & Responsibilities Cloud Infrastructure Management: Design, implement, and maintain scalable, secure infrastructure on AWS supporting enterprise applications. Optimize for cost, performance, and security. Use infrastructure-as-code tools like Terraform and CloudFormation. CI/CD Pipelines: Develop, manage, and improve CI/CD pipelines with Jenkins, GitLab CI, AWS CodePipeline to enable smooth and reliable software releases. Automate deployments and testing to reduce manual effort. Monitoring & Logging: Implement monitoring and alerting using AWS CloudWatch, Prometheus, Grafana, and ELK Stack. Troubleshoot performance and security issues promptly. Set up dashboards to track system health. Security & Compliance: Enforce security best practices including IAM policies, encryption, vulnerability assessments, and compliance with standards like GDPR and HIPAA. Automate security-related processes. Automation & Scripting: Develop automation scripts (Python, Bash, Shell) for infrastructure management, deployments, and monitoring. Implement self-healing infrastructure to ensure high availability. Collaboration & Documentation: Work closely with development, IT, and security teams to ensure smooth integration and deployment workflows. Document infrastructure architecture, CI/CD pipelines, and operational procedures. Performance Tuning & Cost Optimization: Analyze cloud usage and implement cost-saving strategies. Optimize infrastructure performance and reduce latency for enterprise applications. Skills Required AWS (EC2, ELB, RDS, Lambda, VPC, ECS, EKS, S3) Jenkins, GitLab CI, AWS CodePipeline, Google Cloud Build Monitoring & Logging: AWS CloudWatch, Google Stackdriver, Prometheus, Grafana, ELK Stack Infrastructure as Code: Terraform, Ansible, CloudFormation Scripting: Python, Bash, Shell Version Control: Git Containerization: Docker, Kubernetes Cloud Platforms: AWS, Azure (preferred) Requirements Minimum 5 years in DevOps roles, with at least 2-3 years focused on AWS environments. Deep knowledge of AWS services including EC2, S3, RDS, VPC, Lambda, ECS, EKS, and Load Balancers. Strong skills in infrastructure automation using Terraform, Ansible, or CloudFormation. Expertise in CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI. Proficiency in scripting languages: Python, Bash, Shell. Experience with containerization technologies like Docker and orchestration with Kubernetes or ECS/EKS. Strong understanding of version control workflows using Git. Knowledge of cloud security best practices including IAM, encryption, and compliance. Familiarity with database management (DynamoDB, DocumentDB, RDS/Aurora) and cost management tools like AWS Budgets. Excellent troubleshooting and problem-solving skills under pressure. Bachelor s degree in any discipline, preferably Computer Science or related field. Preferred Skills & Qualifications Knowledge of Azure cloud services (Azure VMs, Blob Storage, AKS, Azure AD). Experience with serverless architectures like AWS Lambda and API Gateway. Familiarity with Agile software development methodologies. Certifications such as AWS Certified DevOps Engineer or AWS Solutions Architect are a plus. Flexible working arrangements. Competitive salary and benefits package. Medical and insurance coverage. Training and mentoring programs. Frequent team celebrations and social activities. Home office allowance. Paid leave benefits and retirement plans. Partial course funding for continued education. Team building events and activities. Qualification : Bachelors degree in any discipline, preferably Computer Science or related field.

Position Title: IT Product Manager Location: Kolkata, India Category: PM & QA Employment Type: Full-Time Seniority Level: Senior Job Description We are looking for an experienced IT Product Manager with a minimum of 5 years in technical project management or related fields. The ideal candidate will have strong leadership skills, a strategic mindset, and a Bachelor s degree. This role involves managing products through their entire lifecycle while driving collaboration across teams and stakeholders. Roles & Responsibilities Define product strategy and roadmap aligned with company goals. Manage the product lifecycle from concept through End-of-Life (EOL). Gather and prioritize requirements from stakeholders across multiple product releases. Develop marketing plans, budget proposals, and ensure delivery against plans. Write compelling business cases for internal approvals and investments. Prepare product and market requirement documents. Build and maintain partnerships with internal teams and external clients. Conduct product demonstrations and foster relationships with B2B customers. Lead virtual product teams to meet project and business objectives. Conduct market research and set competitive product pricing. Implement Agile and Scrum methodologies; experience with CSM and/or PMP certifications preferred. Monitor and improve product performance continuously. Manage trials, Minimum Viable Products (MVPs), and product launches. Lead competitor analysis and market research efforts. Develop and deliver training materials for technical support teams. Collect and analyze feedback from customers and sales teams to enhance product offerings. Generate regular revenue and performance reports. Demonstrate exceptional problem-solving and troubleshooting skills. Exhibit strong time management, cooperation, and team motivation. Requirements Bachelor s degree in any discipline. Proven experience leading and implementing Agile development processes. Strong problem-solving and decision-making abilities. Expertise in web and web application development concepts. Familiarity with Scrum methodology and Agile best practices. Excellent leadership and meeting facilitation skills. Ability to support and mentor team members effectively. Flexible working arrangements. Competitive compensation package. Comprehensive insurance benefits. Training and mentoring programs. Frequent team celebrations and social events. Home office allowance. Paid leave and retirement benefits. Partial funding for continued education and courses. Team building activities. Qualification : Bachelors degree in any discipline.

About the Job Qualification: MBA/PGDM from a recognized University Experience: 10 years of Relevant Experience Preferred Industries: Stationery, FMCG, Consumer No of vacancies: 1 Reporting: Kolkata (HO) Gender: Male preferred Criteria Required Planning and executing marketing strategies to promote a company's products and services in foreign markets. To ensure participation in international marketing tools such as Expo, Fair. Conduct market research and analysis to identify market trends, customer needs, and competitive landscape in international markets. Build and plan the short and long-term marketing strategy for the region and take charge of executing it on the ground. Should have good knowledge about the Latin American Market. Benchmarking competition and ensure mark to market performance. Extensive traveling experience required. Key Requirements Develop Sales Strategy for the Latin American markets. Build and maintain relationships with clients and prospects. Develop the distribution network, identify buyers, negotiate and finalize business contracts. Build and develop market intelligence for each country. Being aware of Exports related documentation and regulatory compliances. Managing the team and overall budgets. Attend all social, industry, and business networking events in the region on behalf of the company. Qualification : MBA/PGDM from a recognized University

Customer Success Specialist Location: Bangalore (Hybrid Model) Are you If yes, Esko, a Veralto company, could be your next career move! About Esko Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process for packaged goods. Our innovative tools empower brand owners, retailers, pre-media & trade shops, manufacturers, and converters to digitize, connect, automate, and accelerate packaging design and printing workflows. At Esko, you ll work in a flexible, family-friendly environment that values both people and the planet. We actively embrace diversity and encourage candidates from all backgrounds to apply, because we believe that passion and experience drive innovation and excellence. About the Role Title: Customer Success Specialist Location: Bangalore (Hybrid Model) As a Customer Success Specialist, you will play a critical role in building trusted partnerships with clients, aligning with their organizational goals, and driving measurable impact by shaping client success strategies. You ll work closely with internal teams to deliver value-driven solutions, ensuring faster adoption and measurable outcomes for our clients. Key Responsibilities Efficiently handle and resolve customer support tickets, prioritize escalations, and maintain accurate documentation. Serve as the primary contact for assigned customers, building strong relationships and ensuring seamless communication between teams. Prepare and present reports on ticket resolution times, customer satisfaction, and issue trends to drive continuous improvement. Proactively identify risks, collaborate with internal teams, and implement solutions to manage critical incidents effectively. Work closely with Customer Success Managers (CSMs) and Account Managers to streamline operations, especially for high-value customers. Qualifications & Requirements Bachelor s or Master s degree (MBA preferred). Minimum 4-5 years of experience in stakeholder management, escalation handling, support, and operations, ideally within IT-SaaS platforms. Experience working with Enterprise, Mid-Market, and SMB customers in US/Europe markets. Exposure to the FMCG or packaging industry is a plus. Exceptional communication and presentation skills. Strong customer-first mindset with excellent attention to detail. Willingness to travel up to 10% as needed. Be part of a global leader driving innovation in the packaging and printing industry. Work with cutting-edge technologies that shape the future of packaging design and production. Thrive in a collaborative, diverse, and inclusive environment where your ideas and contributions matter. Enjoy a flexible hybrid work model in Bangalore, balancing work and life. About Veralto Esko is part of Veralto (NYSE: VLTO), a $5 billion global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. As part of Veralto s global network of 16,000 associates, you ll have the opportunity to build your skills, grow your career, and contribute to safeguarding the world s most vital resources. Qualification : Bachelors or Masters degree (MBA preferred).

Imagine yourself Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. Collaborating with a vibrant, diverse, global team. About Hach At Hach, a Veralto company, we ensure water quality for people around the world and every team member plays a vital role in our mission. Since our founding, we ve been dedicated to making water analysis better faster, simpler, greener, and more informative. Through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions, we empower industries, governments, and communities to ensure access to safe, clean water. Learn more: www.hach.com/about-us Flexible working hours Professional onboarding and training Collaborative and supportive team environment Career coaching and development opportunities Comprehensive health benefits About the Role Title: Service & Spares Sales Engineer Reports to: Assistant Zonal Manager - Services & Spares Sales (East) Department: Sales In this role, you will be responsible for driving recurring revenue from service and spares sales in your territory, providing technical service and customer support, and building strong relationships with customers to ensure satisfaction and loyalty. Key Responsibilities Respond to customer service calls and ensure quick turnaround times. Complete preventive maintenance (PM) as per schedule. Plan and execute installations, commissioning, and product demonstrations. Build and maintain strong customer relationships to enhance satisfaction and identify further service opportunities. Generate sales leads and pass them to the marketing and sales teams. Achieve monthly, quarterly, and annual service sales targets for the assigned region. Maintain discipline and accuracy in using CRM platforms such as ServiceMax and SFDC. Qualifications & Requirements Engineering Degree / Diploma with 3-4 years of relevant experience, preferably in working with Hach products or similar technologies. Willingness to relocate within India based on company requirements. Willingness to travel extensively within your territory. Strong written and verbal communication skills in English. Proficient in MS Excel and MS Word. Strong eye for detail, proactive approach, and action-oriented mindset. Ability to work effectively in cross-cultural, cross-functional teams. Passion for driving business growth in a fast-evolving market. Strong problem-solving skills with the ability to develop innovative customer solutions. Excellent interpersonal skills to build and maintain customer relationships. Play a key role in shaping Hach s and Veralto s business in Asia, one of our most important and fastest-growing regions. Be part of a culture that fosters continuous improvement, open communication, and well-being. Contribute to a global mission that directly impacts climate change, public health, and environmental safety. About Veralto Hach is proud to be part of Veralto (NYSE: VLTO), a $5 billion global leader dedicated to ensuring clean water, safe food and medicine, and trusted essential goods. When you join Veralto s global network of 16,000 associates, you join a unique culture where purpose meets possibility. You ll gain opportunities to deepen your skills, pursue your ambitions, and make a measurable impact every day. Diversity, Equity & Inclusion At Veralto, diversity and inclusion are core to who we are. We celebrate differences and believe diverse perspectives drive innovation and excellence. We are an equal opportunity employer, evaluating applicants without bias toward race, gender, age, religion, or other protected characteristics. Together, we re Safeguarding the World s Most Vital Resources .

About Videojet Technologies From freshness dating to track-and-trace coding, Videojet s solutions help ensure that products in food, beverage, pharmaceutical, and industrial markets are safe and authentic. As part of Veralto (NYSE: VLTO), we value diversity, innovation, and creative passion and we welcome candidates from all backgrounds to apply. The Role We re looking for a creative and energetic Graphic Designer to join our Global Content and Brand team. You ll work closely with stakeholders to generate and execute creative concepts across a variety of assets including brand, product, events, imagery, and digital marketing materials. What You ll Do Create impactful designs from concept to execution Develop and maintain brand guidelines Design assets for multi-channel marketing campaigns Enhance imagery and provide creative input for video production Stay current with industry tools & AI trends What You Need Proven graphic design experience with a strong portfolio Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) Ability to interpret briefs, manage projects, and meet deadlines Strong collaboration and communication skills Attention to detail and commitment to high-quality work Bonus Skills Experience with Canva Interest in AI tools for design Familiarity with Monday.com and Brandfolder At Videojet, safeguarding the products we all rely on is our mission. Join us and make a meaningful impact all while advancing your career within a global network of 16,000 Veralto associates. Diversity & Inclusion We re committed to fostering a diverse and inclusive culture, where every voice matters and different perspectives drive innovation. Apply today! Together, we re Safeguarding the World s Most Vital Resources .

About the Company:On a mission to give people limitless access to the vast world of Entertainment, Cineverse s advanced, proprietary technology drives the distribution of over 70,000 premium films, series, and podcasts.From providing a complete streaming solution to some of the world s most recognizable brands, to super-serving our network of fan channels from direct ad sales partnerships to premium global content we offer more of the stories that move us, and technology that moves us forward. Industry leaders with a history of innovation, Cineverse is powering the future of Entertainment. Job Title: Technical LeadJob Summary:We are seeking a highly skilled and experienced Technical Lead to join our team. The ideal candidate will have a strong background in software development, excellent leadership skills, and the ability to guide a team of developers in building robust, scalable, and efficient applications. As a Technical Lead, you will play a crucial role in overseeing the development process, ensuring the delivery of high-quality software solutions, and driving technical innovation within the team.Key Responsibilities: Provide technical leadership and mentorship to a team of software developers. Guide the team in best practices, code reviews, and architectural decisions. Collaborate with project managers to define project scope, timelines, and deliverables. Ensure projects are completed on time and within budget. Design, develop, and implement software solutions. Make architectural decisions that ensure scalability, performance, and maintainability of applications. Maintain high standards of software quality within the team by establishing good practices and habits. Conduct code reviews and provide constructive feedback. Stay up to date with industry trends and emerging technologies. Identify opportunities for innovation and improvement within the development process. Work closely with cross-functional teams, including product managers, designers, and QA engineers, to deliver high-quality products. Ensure alignment of technical direction with business goals. Troubleshoot and resolve technical issues as they arise. Provide guidance and solutions to complex technical problems. Develop and implement the technical strategy for the team. Ensure alignment with the company s overall strategic goals. Evaluate and recommend tools, technologies, and processes to enhance productivity and quality. Collaborate with product management and other stakeholders to define and maintain the technical roadmap. Ensure that technical initiatives align with business objectives and prioritize work to achieve strategic goals.Qualifications: Education: Bachelor s degree in Computer Science, Software Engineering, or a related field. A master s degree is a plus. Experience: Minimum of 15 years of experience in software development, with a focus on specific technologies like Java, .NET, Python, etc. Proven experience in a technical leadership role, leading a team of developers. Strong proficiency in programming languages. Knowledge of software architecture, design patterns, and best practices. Experience with frameworks and cloud services. Excellent leadership and interpersonal skills. Ability to motivate and inspire a team to achieve high performance. Strong analytical and problem-solving skills. Ability to make decisions in a fast-paced environment. Communication Skills: Excellent written and verbal communication skills. Ability to convey complex technical concepts to non-technical stakeholders. Qualification : Bachelors degree in Computer Science, Software Engineering, or a related field. A masters degree is a plus.

As a Content Operations Specialist, you will be responsible for ensuring the smooth operation of our content management system. You will be responsible for managing and organizing the digital files including, but not limited to, video, audio, art, and captions that are received from various sources, validating third-party data, and ensuring that all digital content is ingested into our proprietary technology system accurately and efficiently. You will also be responsible for managing communication with clients and ensuring that all client requirements are met. Job Responsibilities: Receive, ingest, and deliver digital assets into Cineverse's proprietary technology system. Validate third-party data to ensure accuracy. Organize and manage incoming digital content, including metadata. Work with the operations team to ensure that all digital content is delivered on time. Distribute outbound materials to partners for digital content localization Working with existing scheduling and data entry systems, and assisting with migrating to new systems Collaborate with the technical/QC team to identify and solve any issues that may arise. Communicate with stakeholders effectively and professionally. Specific Knowledge Abilities and Skills: Excellent written, verbal communication and proofreading skills in English. 2-4 years of experience working in a team that centers on ingesting materials or streaming media metadata Ability to work independently and within a team environment. Experience working with content management systems (CMS) and digital asset management (DAM) systems Experience with scheduling systems, like Amagi. Proficient in Microsoft Office suite and other relevant software. and time management skills Ability to work in a fast-paced, high-volume environment with changing deadlines Ability to problem solve, communicate and work well with others, both within and outside of the department Flexibility to work occasional weekends & holidays If you are a self-starter who is passionate about the entertainment industry and has a desire to work in a dynamic and fast-paced environment, then this is the job for you. About the company: About the Company: On a mission to give people limitless access to the vast world of Entertainment, Cineverse s advanced, proprietary technology drives the distribution of over 70,000 premium films, series, and podcasts. From providing a complete streaming solution to some of the world s most recognizable brands to super-serving our network of fan channels from direct ad sales partnerships to premium global content we offer more of the stories that move us and technology that moves us forward. Industry leaders with a history of innovation, Cineverse is powering the future of Entertainment. For more than twenty years, Cineverse (NASDAQ: CIDM) has led the digital transformation of the entertainment industry. Today, Cineverse entertains hundreds of millions of consumers around the globe by providing premium content, streaming channels and end to end OTT platform services to the world s largest media, technology and retail companies. For more information, visit http://www.cineverse.com/. Cineverse continues to be a home for a diverse mix of enthusiast content all focused around a core mission of entertaining the world through a portfolio of fan-centric destinations. An innovator in the digital transformation of the entertainment industry for more than two decades, Cineverse s ultimate goal is to build destinations that immerse viewers in content they love. We would welcome you with, A top-grade application traversing multiple mobile platforms. A team of champions to work with. An open mind for new ideas and stratagems. A merry environment focused on creativity, growth and transformation. Top notch medical benefits for employee and family members along with accident coverage benefit for employees Flexible working environment Paid time off (PTO) such as sick days and vacation days

About the Company On a mission to give people limitless access to the vast world of Entertainment, Cineverse s advanced, proprietary technology drives the distribution of over 70,000 premium films, series, and podcasts. From providing a complete streaming solution to some of the world s most recognizable brands, to super-serving our network of fan channels from direct ad sales partnerships to premium global content we offer more of the stories that move us, and technology that moves us forward. Industry leaders with a history of innovation, Cineverse is powering the future of Entertainment. Accounts Payable Manager Job Description Cineverse is looking for a hands-on Accounts Payable Manager responsible for companywide AP processing and management with in-depth experience in US GAAP and US accounting. We are looking for a self-starter able to take the initiative, ask questions, detect problems and provide solutions to internal & external stakeholders. The ideal candidate will have the ability to multi-task and efficiently manage time across competing activities/resources and manage projects/processes under tight deadlines. Key Duties: Responsible for the AP process and function. Supervises the accounts payable team on all daily activities. Manages vendor set-up and AP sub-ledger ensuring vendor data is accurate and updated. Ensure timeliness and accuracy of the entire process as it relates to processing of invoices, payment of invoices, and communicating with external vendors. Prepare reconciliations and roll forwards. Support the month-end close process Have knowledge of and proactively advise on the need for accruals under US GAAP, including systematic and organized reach out to key and recent, material vendors. Assist with the quarterly reviews and annual audit of the company s financial statements. Assist with any IRS audit as needed. Ensure invoices are coded to the correct general ledger account. Responsible for preparing/reviewing 1099 tax forms. Makes recommendations to improve payment process. Supervise the implementation of systems/submodules to ensure efficiency, accuracy, and timeliness in the management and processing of AP. Responsible for training accounts payable staff. Ensure compliance with state and local tax reporting. Ensure all accounts payable procedures comply with all relevant Sarbanes-Oxley (SOX) controls. Research all disputed payment issues with relevant vendors. Ensure the proper level of foreign withholdings and timely remission to the IRS. Assist in the budget process. Special projects as necessary. Communicate with Cineverse vendors being highly responsive in US timings email/verbal communication. Extensive availability to manage the India AP team members and collaborate with US AP team. Minimum Requirements: Minimum 2-7+ years In-depth experience with US Accounting Systems is a key requirement Hands on experience in Oracle Netsuite is required Prior experience in handling US vendors for AP tasks including email & verbal communication is required Knowledge of Great Plains 2018, Scrypt Ai, Concur are preferred but not required Must be willing to work flexible hours in office and remote in a hybrid environment Detail-oriented with excellent analytical and communication skills Highly motivated, with the ability to multi-task in a fast-paced environment Bachelor s degree in Accounting\Finance preferred. Ideal candidate can execute work and oversee QC of AP work on a weekly schedule. Work hours align with US Pacific Hours for the first 3 weeks. Qualification : Bachelors degree in Accounting\Finance preferred.

Job Title: Product Manager Location: Kolkata Job Description: We have a Product Manager vacancy to fill! The ideal candidate would have at least 5 years of experience in technical project management-related fields and possess a Bachelor s Degree. Roles & Responsibilities: Excellent communication skills. Define our product strategy and roadmap. Manage a product throughout its lifecycle from concept to EOL. Manage all requirements from stakeholders across product releases. Propose marketing plans and budgets for products and deliver against these plans. Write a business case for product approval and investments. Create detailed product and market requirement documentation. Establish partnerships with internal and external stakeholders. Perform product demonstrations for customers and develop relationships with our B2B clients. Lead our virtual product team to meet objectives. Research and determine appropriate product pricing. Experience with Agile and Scrum methodologies, CSM and/or PMP certifications preferred. Monitor, report, and improve upon product performance. Run trials and MVPs, and develop launch plans. Commission market competitor research. Develop and provide training for technical product support. Collect and act upon feedback from customers and the sales team. Deliver regular revenue reports. Exceptional troubleshooting and problem-solving abilities. Self-motivated and energetic team player with a good work ethic, cooperative attitude, and time management skills. Requirements: Bachelor s Degree in a relevant field. Experience leading and implementing an agile development process. Strong problem-solving skills. Web and web application development expertise. Familiarity with Scrum methodology. Ability to lead meetings and ensure best practices are followed. Ability to support team members in their tasks. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Bachelor's degree.