NON Blocking I O Jobs in Bengaluru

Application Support Engineer I Location: Bangalore Experience: Up to 2+ Years About Tekion Tekion is revolutionizing the automotive industry with the first cloud-native automotive platform, transforming an ecosystem that hasn t seen major innovation in over 50 years. Our Automotive Retail Cloud (ARC), Automotive Enterprise Cloud (AEC), and Automotive Partner Cloud (APC) connect OEMs, dealerships, consumers, and partners through one seamless platform. Leveraging big data, AI, and machine learning, Tekion delivers the best automotive retail experiences across North America, Asia, and Europe. Role Overview We are looking for an enthusiastic Application Support Engineer I who loves challenges, enjoys problem-solving, and is passionate about delivering exceptional customer experiences. You will act as a subject matter expert in your domain, supporting our dealership clients, coordinating technical issues, and ensuring the support team follows processes and delivers solutions effectively. Key Responsibilities Take ownership of customer-reported issues and ensure problems are resolved end-to-end. Research, diagnose, troubleshoot, and identify solutions to resolve system and application issues. Follow standard escalation procedures for unresolved issues and coordinate with internal teams. Understand applications both functionally and technically. Use internal databases and external resources to provide accurate technical solutions. Ensure all issues are properly logged and tracked. Prioritize and manage multiple open issues simultaneously. Prepare accurate and timely reports on support activities. Document technical knowledge in notes, manuals, and knowledge bases. Support rotational shifts as required. Required Skills & Experience 0 2+ years of experience in application, production, or product support. Advanced knowledge of SQL, MongoDB, and basic network configurations. Strong understanding of databases, APIs, and coding fundamentals. Ability to learn and master company-specific software. Strong problem-solving skills and attention to detail. Excellent written and verbal communication skills. Ability to diagnose and address application-related issues effectively. Understanding of IoT and software systems is a plus. Be the first point of contact for dealership clients, ensuring their technical issues are resolved quickly. Play a key role in improving customer satisfaction by providing accurate and timely solutions. Contribute to a knowledge-sharing culture through documentation and process improvements. Work in a collaborative, agile environment alongside cross-functional teams on challenging projects.

Customer Support Engineer I CRM Location: Bangalore About Tekion Tekion is transforming the automotive retail industry with the first cloud-native platform, including: Automotive Retail Cloud (ARC) for dealerships and retailers Automotive Enterprise Cloud (AEC) for manufacturers and large enterprises Automotive Partner Cloud (APC) for technology and industry partners The platform leverages Big Data, Machine Learning/AI, and IoT to deliver seamless, intuitive solutions connecting OEMs, dealers, and consumers. Tekion employs ~3,000 people globally and emphasizes innovation, entrepreneurial spirit, and collaboration. Role Overview As a Customer Support Engineer I CRM, you will provide end-to-end customer support for Tekion s cloud platform. You will be responsible for resolving technical issues, documenting solutions, and ensuring an excellent customer experience. Core Responsibilities Take ownership of customer-reported issues and see them through to resolution. Research, diagnose, troubleshoot, and identify solutions to system issues. Follow standard procedures for proper escalation of unresolved issues to internal teams. Understand the application both functionally and technically. Reference internal databases and external resources to provide accurate technical solutions. Ensure all issues are properly logged in the system. Prioritize and manage multiple open issues simultaneously. Prepare accurate and timely reports. Document technical knowledge in the form of notes, manuals, and guides. Required Skills Experience as an Application, Product, or Customer Support Engineer. Ability to quickly learn and master employer-specific software. Strong problem-solving skills for complex technical issues. Excellent written and verbal communication skills. Ability to diagnose and address application issues efficiently. Basic understanding of IoT and software (preferred but not mandatory). Comfortable working rotational shifts. Hands-on experience with chat or ticketing tools for customer interaction.

Data Scientist I Job Type: Full-Time Category: Data Science Location: Bangalore About Bright Money Bright is a mission-driven consumer fintech company helping Americans get out of debt and build stronger financial futures powered by data science and machine learning. Our mobile platform provides personalized tools for credit building, debt paydown, budgeting, and loan refinancing. With 300,000+ users, 100,000+ reviews, and support from top-tier investors like Sequoia, Falcon Edge, and Hummingbird, Bright is one of the fastest-growing fintech startups in the U.S. We ve raised $90M+ in equity and debt funding to date. We're proud to be building a global-first, data-driven consumer tech company from India, for the world. About the Role As a Data Scientist I, you will be part of a high-impact team using data and machine learning to power Bright s core financial products. You ll work on problems that directly improve users financial outcomes modeling behavior, predicting intent, and enabling smarter, automated experiences. This is a hands-on role for someone with strong fundamentals in ML, statistics, and programming, and a desire to turn data into real-world product impact. Key Responsibilities Design and build predictive models using core concepts of machine learning, statistics, and probability. Analyze large-scale user and transactional data to extract insights and inform strategy. Collaborate cross-functionally with product managers, engineers, and business stakeholders to define and solve problems. Deploy ML models into production environments, ensuring scalability, stability, and performance. Tune, evaluate, and interpret model results to maximize business value and user outcomes. Document methodologies and workflows for reproducibility and team collaboration. Stay current with AI/ML advancements and experiment with new techniques as appropriate. Required Qualifications Bachelor s or Master s degree in Computer Science, Statistics, Mathematics, or a related quantitative field. Strong grasp of ML and statistical concepts (e.g., regression, classification, hypothesis testing, probability distributions). Proficiency in Python or R, and experience with ML libraries such as scikit-learn, TensorFlow, or PyTorch. Familiarity with model deployment tools and frameworks (e.g., Docker, Flask/FastAPI, MLflow). Understanding of how to implement and monitor models in a real-world production environment. Awareness of modern AI techniques including transformers, LLMs, and generative AI. Strong problem-solving skills, curiosity, and ability to communicate complex ideas clearly. Exposure to cloud platforms like AWS, GCP, or Azure is a plus. Bonus Points For Experience with deep learning and advanced neural network architectures. Understanding of MLOps best practices (CI/CD for ML, monitoring, retraining pipelines). Personal projects, open-source contributions, or research publications in AI/ML. What You ll Work On Model user behavior and financial patterns to power intelligent product features. Analyze complex transaction datasets to surface actionable insights. Build and deploy ML systems that personalize savings and debt management strategies. Apply deep learning, reinforcement learning, and LLMs to real-world fintech use cases. Collaborate with engineering and product teams to launch data-powered experiences in the Bright app. Experiment with cutting-edge AI technologies to innovate in consumer finance. At Bright, you ll go beyond theory you ll use data to change lives. This is your chance to build meaningful, scalable machine learning systems that empower users to take control of their financial future. Qualification : Bachelors or Masters degree in Computer Science, Statistics, Mathematics, or a related quantitative field

Job Title: Technical Support Engineer I / II Location: Bengaluru, India Job Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch cutting-edge financial products. Founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform, Tachyon, is the world s first cloud-native, fully API-enabled processing stack. It brings together issuing, processing, lending, fraud and risk, core banking, and more into a unified offering. With over 20 million cards issued globally and trusted by some of the largest banks and fintechs, Zeta is redefining the banking infrastructure landscape. Backed by SoftBank, Mastercard, and other marquee investors, Zeta is valued at $1.5 billion and employs over 1700 professionals, with more than 70% in R&D. About the Role As a Technical Support Engineer I/II at Zeta, you ll be part of the Banking Technology Support team, responsible for troubleshooting, resolving, and escalating issues related to Zeta Tachyon a platform with 100+ APIs, multiple customer-facing interfaces, and extensive enterprise-grade infrastructure. This role offers the opportunity to work with high-performing engineering and product teams, support enterprise clients, and grow your career in the B2B SaaS + Fintech space. Responsibilities Customer Support: Provide first-level technical support to clients, resolving issues efficiently and maintaining high customer satisfaction. Incident Management: Monitor incoming support tickets, emails, and calls. Prioritize and manage based on urgency and business impact. Troubleshooting: Diagnose basic technical issues with banking systems, apps, or APIs using internal tools and knowledge bases. Documentation: Contribute to knowledge base articles, FAQs, and process documents to enhance self-service and internal efficiency. Escalation Handling: Escalate complex issues to L2/L3 teams with thorough documentation and coordinate for resolution. Collaboration: Work cross-functionally with engineers, business analysts, and system admins to resolve customer concerns. Compliance & Security: Ensure adherence to security, privacy, and regulatory standards when handling sensitive customer data. Required Skills & Competencies Strong problem-solving and debugging abilities. Excellent written and verbal communication skills; able to explain technical concepts to non-technical users. Customer-centric mindset with a focus on delivering prompt, quality service. Comfortable working in fast-paced, multi-tasking environments. Familiarity with: JIRA Postman Kibana, Grafana, Splunk (must-have) Exposure to ticketing systems and knowledge base platforms is a plus. Willingness to learn new tools and technologies in banking and payments. Experience & Qualifications Bachelor's degree in Computer Science, IT, or related engineering fields. 2.6+ years of overall experience in technical support roles within enterprise or banking technologies. At least 1 year of hands-on experience supporting enterprise-grade software products or platforms. Prior experience in the banking/payments/fintech domain is an advantage. Be part of one of the most innovative fintech platforms globally. Opportunity to work closely with industry leaders and high-growth enterprise clients. A culture of growth, learning, and empowerment. Equal Opportunity Employer Zeta is an equal opportunity employer committed to diversity and inclusion. We celebrate differences and are proud of our inclusive culture. Candidates from all backgrounds are encouraged to apply. Qualification : Bachelor's degree in Computer Science, IT, or related engineering fields.

Senior Customer Success Engineer I Bangalore (EST Shift, Hybrid) Location: Bangalore, India Work Model: Hybrid (3 days office, 2 days remote) Shift Timing: 8:30 PM 5:30 AM IST (EST hours) About Rubrik s Global Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is dedicated to delivering a world-class post-purchase experience. Our team provides expert post-deployment technical support for a broad spectrum of technologies and cloud platforms. We ensure timely activation and adoption of Rubrik s cutting-edge SaaS data management and security products. As a Senior Customer Success Engineer, you will act as a trusted advisor and primary point of contact for our customers and partners, collaborating closely with cross-functional teams to maximize customer value. In today s data-driven world, Rubrik s Customer Support Team is vital to securing customer data. Our team s deep technical expertise, customer-centric approach, and rapid response capabilities safeguard data availability and integrity, no matter the challenges. Key Responsibilities Deliver enterprise-level technical support via phone, web, email, and chat, handling a wide range of customer inquiries and complex cloud deployment issues. Efficiently manage all levels of support cases from basic questions to advanced technical troubleshooting. Analyze customer problems using structured troubleshooting techniques to identify root causes and implement effective solutions. Independently diagnose and resolve issues within the customer environment, escalating unresolved cases appropriately. Provide expert advice on cloud infrastructure services, best practices, and Rubrik product usage. Troubleshoot and resolve escalated customer issues with urgency and precision. Ensure detailed case documentation and timely issue resolution, maintaining high levels of customer satisfaction. Collaborate with internal teams such as engineering and escalations to facilitate clear communication and problem resolution. Contribute to Rubrik s technical knowledge base by developing guides, FAQs, and deployment documentation. Produce technical designs and documentation related to cloud deployment architectures. Required Experience & Skills 6+ years of experience in enterprise technical support, DevOps, or similar roles with expertise in troubleshooting snapshots, replication, data recovery, cloud deployments, networking, and VMware administration. Strong problem-solving skills with the ability to analyze and resolve complex technical issues. Proficient in VMware, Linux, Kubernetes, Google Cloud Platform, AWS, Azure, Office 365 API, database systems (preferably MS SQL), scripting (Python, Perl), automation, microservices architecture, SaaS platforms, and cloud app management. Hands-on experience with cloud deployment technologies and tools. Ability and willingness to continuously learn and adapt across a broad technology stack. Comfortable reporting bugs and collaborating with engineering to recreate and resolve issues. Bachelor s degree in Computer Science, Engineering, or related field. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Powered by Zero Trust Data Security and advanced machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS environments. We enable organizations to maintain data integrity, ensure availability despite adverse conditions, monitor risks continuously, and recover quickly from cyberattacks and operational disruptions. Join us and help shape the future of cloud data management and cybersecurity.

Senior Renewal Sales Specialist I Bangalore (5:30 PM to 2:30 AM IST) Location: Bangalore, India Shift: 5:30 PM 2:30 AM (IST) About the Role Rubrik is seeking an experienced Senior Renewal Sales Specialist I to manage a renewal portfolio for existing customers across the US and EMEA regions. Based in Bangalore, you will be responsible for ensuring timely and successful contract renewals while collaborating closely with cross-functional teams including Account Executives, Renewal Operations, Channel, Legal, Customer Success, and Finance. This is a great opportunity for professionals with a background in sales, customer success, or account/channel management who want to join one of the fastest-growing SaaS companies specializing in cloud data management and security. What You ll Do Meet and exceed quarterly renewal quotas and Annual Contract Value (ACV) plans. Lead renewal negotiations and drive incremental uplift on contracts. Own, manage, and review your renewal pipeline regularly in CRM. Conduct product usage and account reviews to identify and mitigate renewal risks by collaborating with Sales, Support, and Customer Success teams. Review, validate, and deliver accurate renewal quotes to distributors 120 days prior to contract expiration. Proactively manage forecasting, renewal sentiment, and opportunity stage updates in CRM. Maintain pipeline hygiene for current and upcoming quarters with consistent monthly updates. Work closely with Account Executives on upgrade and renewal opportunities. Consult with partners and customers to resolve queries and challenges, leveraging internal teams as necessary. Stay updated with product phases, training, certifications, and company news. Conduct periodic pipeline reviews and forecast meetings with distributors and partners. Required Skills & Experience 5+ years of experience in Renewals, Account Management, Sales, or Customer Success within SaaS. Experience working with global customers across US, EMEA, and APAC regions. Familiarity with cloud data management and security solutions. Prior experience in channel or partner ecosystem management is a plus. Excellent English communication skills, both written and verbal. Bachelor s degree in any discipline. Strong multitasking and prioritization skills to manage multiple engagements in a fast-paced environment. Self-starter with the ability to work independently and as part of a team. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Using Zero Trust Data Security , we help organizations build resilience against cyberattacks, insider threats, and operational disruptions. Rubrik s Security Cloud, powered by machine learning, protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery in the face of adversity. Qualification : Bachelors degree in any discipline.

Senior Product Designer I Location: Bangalore, India About Rubrik Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With over $1 billion in Annual Recurring Revenue (ARR) and a spot on Gartner s Magic Quadrant, we are reshaping how enterprises achieve business resilience against cyberattacks and operational disruptions. Our Zero Trust Data Security approach and Rubrik Security Cloud, powered by machine learning, secure data across enterprise, cloud, and SaaS environments. Our design excellence is globally recognized we re proud recipients of the Red Dot Design Award and the iF Design Award. About the Team & Role Rubrik s global design team comprises 55+ creative professionals from diverse backgrounds, including a thriving Center of Excellence in Bangalore with 20+ designers. As Rubrik s product and user base rapidly expand, we're focused on scaling our design impact and evolving enterprise-grade experiences that feel intuitive and powerful. We re hiring a Senior Product Designer I to join our Bangalore team. This is a critical hire someone who can contribute meaningfully to strategy, deliver compelling user experiences, and elevate the quality of enterprise design to consumer-grade standards. What You ll Do Champion the design process explore bold ideas, iterate with intention, and drive concept-to-execution with precision. Create deliverables across the full design lifecycle: storyboards, wireframes, flows, prototypes, and high-fidelity mockups. Collaborate closely with designers, product managers, and engineers, ensuring cohesive and well-implemented solutions. Solicit and provide thoughtful design feedback to continuously raise the quality bar. Engage directly with users and stakeholders to align design decisions with real-world needs. Contribute to the evolution of our design language and system, partnering with UI engineers to ensure pixel-perfect implementation. Push the boundaries of enterprise UX, setting a high bar for usability and visual design. What You ll Bring 4+ years of hands-on product design experience, preferably in tech-forward or enterprise environments. Bachelor s degree in Design (Product, Industrial, or similar); Master s in CS or HCI is a plus. A strong portfolio demonstrating a foundation in interaction and visual design, UX thinking, and end-to-end execution. A team player mentality ready to collaborate, iterate, and get hands-on. Excellent communication and presentation skills to clearly articulate design ideas and rationale. A proactive, curious mindset someone who seeks better solutions and doesn t settle for the obvious. Passion for consistency, scalability, and doing things the right way, every time. A listener who values understanding and empathy over ego. Enjoyment in solving complex, ambiguous design challenges. Be part of a globally recognized design team that s shaping the future of enterprise UX. Collaborate in an inclusive, fast-paced environment where your voice and vision matter. Create solutions with real-world impact, helping secure the world s most critical data. Work alongside award-winning designers, engineers, and leaders who are passionate about innovation. Apply now to help set a new benchmark for enterprise design at Rubrik. Let s design the future together. Qualification : Bachelors degree in Design (Product, Industrial, or similar); Masters in CS or HCI is a plus.

Job Title: Product Analyst - I Location: Bangalore, India Company: Glance An InMobi Group Company About Glance Founded in 2019, Glance is a consumer technology company powering disruptive digital platforms such as Glance, Roposo, and Nostra. Our flagship Glance Lock Screen is available on over 400 million smartphones globally, delivering personalized, context-aware content seamlessly. Roposo is revolutionizing live video experiences with immersive, creator-led content, while Nostra leads as the largest gaming platform in India and Southeast Asia, enabling users to discover, play, watch, learn, and compete. Headquartered in Singapore, Glance is an unconsolidated subsidiary of InMobi Group. At Glance, we encourage you to dream big and take ownership from day one. Collaborate with talented, ambitious teams on mission-critical projects that leverage bleeding-edge technology to redefine consumer experiences. We support your growth with daily meals, gym access, training sessions, modern tech tools, and a welcoming environment for your kids and pets. Role Overview As a Product Analyst - I, you will work closely with product managers, engineers, data scientists, and content teams to analyze, interpret, and provide actionable insights from data. Your work will directly influence product features, personalization strategies, and content optimization on India s largest visual content discovery platforms including Glance and Roposo. Key Responsibilities Collaborate with cross-functional teams and external partners to drive data-informed innovation. Work with product managers to define and analyze metrics, evaluate feature adoption, and measure product performance. Support personalization efforts by working with data science and engineering teams on live feed and tab features for Roposo and Glance apps. Partner with content teams to refine content strategies and monitor performance of shows and creators. Develop frameworks and processes to enable faster and more effective data analysis. Strong analytical mindset with a bias for action and attention to detail. Comfortable working with data tools to uncover insights and support product decisions. Energetic, quick learner who thrives in a fast-paced, cross-functional, and global environment. Ability to multitask and collaborate effectively with diverse stakeholders. Skilled in creating frameworks and processes for efficient data analysis. Required Qualifications Bachelor s or Master s degree in Computer Science, Statistics, Mathematics, or a related analytical field. 3 5+ years of experience in product analytics within consumer tech or digital product environments. Proficient in SQL/BigQuery, Excel, and dashboarding tools like Tableau, Superset, or Power BI. Knowledge of R or Python is a plus. Join Glance and play a key role in shaping data-driven decisions on some of India s largest and most innovative digital platforms. Apply now to grow your career in Bangalore! Qualification : Bachelors or Masters degree in Computer Science, Statistics, Mathematics, or a related analytical field.

Data Scientist - I | Meesho Careers Location: Bangalore, Karnataka | Department: Tech Join Meesho as a Data Scientist and Shape the Future of E-commerce At Meesho, our Data Scientists work on high-impact projects such as fraud detection, inventory optimization, and platform vernacularization, building intelligent systems that enhance the experience of millions of users across thousands of product categories. What You ll Do Design and develop advanced data models and run experiments to derive insights from complex datasets Enhance product usability and identify new growth opportunities through data Analyze reseller behavior to recommend relevant products and increase engagement Design and optimize discount programs to boost reseller sales Identify end-customer preferences to help resellers improve revenue Use analytics to identify supply chain bottlenecks and help suppliers meet SLA requirements Forecast seasonal demand and contribute to strategic planning by modeling key metrics Mentor junior data scientists and help foster a collaborative learning environment Bachelor's or Master s degree in Computer Science, Data Science, or related fields 1 2 years of professional experience as a Data Scientist in a fast-paced, preferably B2C environment Hands-on experience with machine learning, neural networks, and related techniques Proficiency in tools like SQL, Python, R Strong statistical foundation, with expertise in hypothesis testing and model validation Proven ability to conduct and analyze A/B testing Experience working closely with product and tech teams Bonus Points If You Have: Experience in personalization or similar ML problem spaces Familiarity with Big Data technologies such as Apache Spark, Hadoop, or Redshift About Meesho Meesho is India's top-rated e-commerce platform on Glassdoor, known for empowering millions of entrepreneurs across the country. We provide sellers with zero-commission benefits and the lowest shipping costs, serving every serviceable pincode in India. With over 1.75 million registered sellers, Meesho is helping small businesses grow using a unique business model and world-class tech infrastructure. From first-time internet users to seasoned entrepreneurs, our inclusive platform caters to a diverse customer base across India. Our Mission Democratizing Internet Commerce for Everyone Meesho (short for Meri Shop) is dedicated to enabling 100 million small businesses to succeed online, offering them an affordable, reliable, and easy-to-use platform that mirrors local market preferences. Our Culture and Total Rewards We cultivate a performance-driven, people-first culture that values learning, creativity, and excellence. Our "Mantras" guide our daily decisions, from hiring to growth discussions. Meesho Total Rewards includes: Market-leading compensation, including equity-based benefits Holistic wellness through our MeeCare Program: medical insurance, telehealth, wellness events, gym discounts, and more Work-life balance support: generous leave policies, parental benefits, and retirement plans Learning & development assistance and career mobility programs Fun workplace culture with events, personalized gifts, and team engagement activities Join Meesho to work on meaningful data problems, impact millions, and grow your career with a supportive and innovative team. Qualification : Bachelor's or Masters degree in Computer Science, Data Science, or related fields

SDE I iOS Location: Bangalore, Karnataka | Department: Tech About the Team At Meesho, 5% of Indian households shop with us, and we ve built systems that manage millions of daily orders with zero downtime. It sounds impossible, but it s how we operate. Speed over perfection, learning through failure, and a Founder s Mindset drive our engineering culture. We re obsessed with continuous growth, open communication, and building a product that impacts millions. Our engineers thrive in a fast-paced, collaborative, and feedback-oriented environment. If you're excited about building impactful tech while debating storylines over chai, you ll fit right in. About the Role As a Software Development Engineer I (iOS) at Meesho, you ll help build new features from scratch using Swift and SwiftUI on one of India s fastest-growing e-commerce platforms. You ll work in an agile environment, contribute to app architecture, and write robust, clean, and scalable code that impacts millions of users. What You Will Do Develop and deliver new product features in Meesho s iOS app. Ensure the performance, quality, and responsiveness of the app. Collaborate with team members to define and ship new features. Maintain code quality through architectural reviews and code reviews. What You Will Need Bachelor s degree in Engineering or related field (BE/BTech). 1+ years of professional experience in iOS development. Proficiency in Swift, Xcode, UIKit, and SwiftUI. Familiarity with Apple design guidelines and mobile UX patterns. Understanding of core iOS concepts such as memory management, multithreading, networking, and protocols. Experience with RESTful APIs and JSON parsing. Hands-on experience with Git and collaborative development. Strong debugging skills, including identifying memory leaks and performance issues. Experience in writing unit and functional tests. Ability to write clean, maintainable, and scalable code. About Us Meesho is India s leading e-commerce platform for the next billion users. We re revolutionizing how small businesses and consumers connect online by offering a zero-commission platform with the lowest logistics costs in the country. Over 1.75 million sellers grow their businesses with us, serving every serviceable pincode in India. From tech infrastructure to logistics, we re solving India-first challenges and creating products that bring affordability and access to millions. Culture & Total Rewards Meesho is driven by a high-impact, high-performance culture. We emphasize: People-first approach with focus on feedback, growth, and open communication. Daily rituals like Reflections and Listen or Die that reinforce our 11 guiding principles. Competitive compensation both cash and equity tailored to your experience and role. Robust wellness coverage through our MeeCare Program including family medical insurance, mental wellness, telehealth, gym discounts, and more. Generous leave and parental policies, relocation support, and continuous learning programs. A vibrant work environment with personalized gifts, events, and recognition initiatives. Qualification : Bachelors degree in Engineering or related field (BE/BTech).

Android Developer - I Location: Bangalore, Karnataka | Tech About the Team When 5% of Indian households shop with us, it s important to build resilient systems to manage millions of orders every day. We ve done this with zero downtime! Sounds impossible? Well, that s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We ve taken steps to inculcate a strong Founder s Mindset across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. Software Development Engineer - I Android, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren t building unparalleled tech solutions, you can find us debating the plot points of our favorite books and games or even gossiping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the Role We are seeking problem solvers to join our team of Android Developers. We want candidates with experience in programming, user interfaces, and/or tools supporting applications on Android using the Android SDK. As SDE I - Android, you will gain experience in building maintainable and testable code bases, including API design and unit testing techniques. If you are interested in joining a world-class team of passionate engineers who work hard and play hard, we look forward to hearing from you. What you will do: Perform code reviews, write unit tests, and contribute to architectural planning and refactoring. Work on bug-fixing and improving application performance. Design and build new features and improvements for the Android platform. Mentor interns and support team members. Collaborate closely with QA, Engineers, Product Managers, and Designers across the company. Collaborate with cross-functional teams to define, design, and ship new features. What you will need: BE/BTech/BCA/BSc in any discipline. 1+ years experience in a relevant role. Experience having worked on two or more Android apps in the past. Familiarity with Java, Kotlin, Android SDK, and the ecosystem. Familiarity with Material Design guidelines, common mobile UX patterns, and anti-patterns. Experience with common Android libraries like Retrofit, OkHttp, Picasso, RxJava, Gson Arch-components etc. Experience with different programming paradigms, esp. functional and reactive programming. Familiarity with consuming REST APIs, and what makes them RESTful. Familiarity with Git and continuous integration. Proficiency at object-oriented programming and multi-threading. Understanding of advanced Android concepts like Custom Views, Accessibility Services, background processing APIs. Understanding of different architectural patterns (esp. MVVM) and their testability. Proficiency at debugging, including identifying memory leaks, performance bottlenecks and using tools like ADB, Proguard, etc. Ability to tell good design from bad design. Ability to write clean, maintainable code which others can work on. Apps published to Play Store are a plus. About Us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho? Our people have a lot to say and they've made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non-monetary, tangible, and intangible in nature. Our 11 guiding principles, or "Mantras," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude...

Empower Innovation as a Technical Product Owner I Location: Bangalore, India (On-site) Department: Software Engineering Reports to: Senior Engineering Manager In this role, you'll guide a cross-functional agile team of designers, testers, and developers helping to shape our product roadmap and ensure delivery of high-value, user-centric software. What You ll Do Own the Product Backlog: Define, prioritize, and maintain a well-organized backlog that drives product development. Write detailed user stories and acceptance criteria to guide the development team. Translate Needs into Features: Gather and clarify requirements from stakeholders, participate in backlog grooming, sprint planning, reviews, and demos to ensure alignment and readiness. Collaborate on Strategy: Partner with the Product Manager to align team efforts with overall product goals and roadmap. Communicate the product vision to the development team to maintain clarity and purpose. Champion the User: Incorporate feedback from internal and external users to improve the product. Advocate for the customer by ensuring all deliverables meet real-world needs. Drive Validation & Insight: Lead internal evaluations, VOC analysis, and contribute to validation strategy and planning. Support formative evaluations of features and value testing. What You ll Bring Required Qualifications: Bachelor s degree in Computer Science, Software Engineering, Electrical Engineering, or a related field. 12+ years of experience in software development, with deep understanding of Agile and Scrum methodologies. Proven experience in product ownership, with the ability to break down complex projects into actionable tasks. Strong leadership skills to motivate cross-functional teams and guide product delivery. Excellent communication and collaboration skills to align business and technical stakeholders. Proficiency in JIRA or similar work management tools. Strong analytical mindset and a comfort with ambiguity and fast-changing environments. Preferred Skills: Experience influencing product direction in a regulated or complex technical environment. Familiarity with Agile testing principles and ISTQB Foundation Certification (or equivalent). Strong organizational and time management skills. Prior exposure to scientific or laboratory workflows is a plus. Experience conducting internal customer evaluations and validation activities. Be part of a mission-driven organization improving human health through diagnostics and discovery. Join a culture that celebrates innovation, continuous learning, and diverse perspectives. Work with teams who understand the lab and the stakes because many of us come from it. Leverage Danaher s Business System (DBS) to drive process excellence and professional growth. Qualification : Bachelors degree in Computer Science, Software Engineering, Electrical Engineering, or a related field.

Analyst I - Infrastructure Services Location: Bangalore Job Description: The Analyst I - Infrastructure Services will be responsible for providing technical support, assisting with infrastructure-related tasks, and contributing to the monitoring, troubleshooting, and documentation of infrastructure systems. This position requires a proactive individual who can work collaboratively with the team to address infrastructure challenges and continuously improve technical skills. Essential Job Functions: Provide technical support in infrastructure services, responding to issues, and assisting with various infrastructure tasks. Contribute to infrastructure projects and tasks under supervision. Participate in monitoring and basic troubleshooting of infrastructure systems to ensure optimal performance. Collaborate with team members to address infrastructure-related challenges and meet departmental goals. Assist in the development and maintenance of infrastructure documentation, including incident logs, records, and system configurations. Continue to develop and enhance technical skills and stay up-to-date with emerging industry technologies. Apply problem-solving abilities to resolve infrastructure-related issues efficiently. Follow best practices and standards in the delivery of infrastructure services. Basic Qualifications: Bachelor s degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent combination of education and experience. Typically, 2+ years of relevant work experience in infrastructure technology or technical support. Proven experience in infrastructure technology analysis. Proficiency in data analysis and problem-solving techniques. A continuous learner, eager to stay informed about industry advancements and emerging technologies. Other Qualifications: An advanced degree in a relevant field is a plus. Relevant certifications such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect are highly beneficial. This position offers opportunities for growth and development within a dynamic and supportive team environment. If you're ready to enhance your infrastructure services career in a forward-thinking company, we encourage you to apply! Qualification : Bachelors degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent combination of education and experience.

Global Analytics Product Owner At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This position reports to Global Analytics Delivery Leader Your role and responsibilities In this role, you will have the opportunity to provide technical and business process/data advice to support ongoing operations and new software development. Each day, you will utilize your knowledge on systems, procedures, and emerging technologies. You will also showcase your expertise by overseeing the development, and validating the functionality, of the final product. The work model for the role is #LI #Onsite This role is contributing to the Electrification area in India. You will be mainly accountable for: Effectively driving E2E Analytical Project Execution which includes functional planning, technical solutioning, ETL development, Data visualization output, UAT & Go Live. Driving regular communication with team members to determine the status of various project milestones and potential roadblocks that need to be resolved. Driving crisp communication with key Business stakeholders to ensure clear linkage between project objectives and EL Business strategic initiatives. Proactively covering Issue Identification & resolution to ensure project is on track. Proficient in cost estimation, resource allocation and attrition management for project team. Effectively driving quality assurance within the technical team to ensure on time, actionable, First time right solutions to the Business. Encourage, Inspire & indulge team members to ensure that they are rightly motivated to deliver critical tasks on time. Manage complete documentation of the project from planning to Operations handover phase. Partner with senior leaders to build delivery roadmap for all projects within a specific Analytical product. Qualifications for the role 10 years of overall work experience as Product Owner/Product Manager. Prior experience as a Functional Analyst or Business Analyst in atleast one domain [Finance, Sales, Operations, Logistics, Manufacturing etc.]. Should be PMP, SAFe5 POPM, CSPO & ITIL certified with optional certification in CSM & PSPO I. Proficient in DevOps and any of the prevalent PM tools (Trello, Zoho Projects, Teamwork, Moday.com Asana, Basecamp, Toggl Plan etc.). Proficiency in Stakeholder management, Business Process Management & Team management. Preferred experience in Managing E2E Analytical projects in Snowflake. Education: ME/ M.Tech./ MS (Engg/ Sciences) and BE/BTech (Engineering). Industry: Manufacturing/Industrial. Qualification : ME/ M.Tech./ MS (Engg/ Sciences) and BE/BTech (Engineering).

Job Title: Lead - C++ Development (ADAS) Group: ADAS/AD Business Unit: CARIAD Business Unit India Location: Whitefield, Bangalore Experience: 3 to 7 years About CARIAD (Car, I Am Digital) CARIAD is a cutting-edge automotive software company within the Volkswagen Group, tasked with advancing software competencies and driving innovation in automotive technology. We're building a unified technology platform that includes a vehicle operating system, cloud platform, and a new architecture for all Volkswagen Group brands. With our deep-rooted legacy of automotive excellence, we're on a mission to shape the future of mobility through digitalization. CARIAD India operates under a brand licensing agreement with Germany-based CARIAD SE. As part of the global CARIAD team, you'll be surrounded by over 6,000 skilled professionals, including 360 experts in India, all working on some of the most innovative automotive technologies available today. Job Description We are looking for a talented Lead C++ Developer with a strong background in C++ programming and an interest or experience in ADAS (Advanced Driver Assistance Systems). The role involves developing and maintaining platform components like firmware, boot loaders, AUTOSAR, and Linux/QNX BSP, along with service-oriented architecture-based middleware components. Key Responsibilities: Develop high-quality, efficient, and reliable C++ code for ADAS-related platforms. Work with modern C++ features (C++11, C++14) to build and optimize software solutions. If experience with modern C++ is limited, leverage legacy C++ skills for efficient development. Collaborate in developing components for ADAS, contributing to an advanced automotive platform. Participate in the full software development lifecycle, from analysis and design to development and deployment. Ensure efficient version control using tools like GIT. Develop and test code in Unix-based environments (Linux, Ubuntu, UNIX), optimizing performance and reliability. Required Skills and Experience: 3 to 7 years of hands-on C++ development experience. Experience working with modern C++ features (preferably C++11 and C++14). Solid experience with legacy C++ if experience with modern C++ is lacking. Experience with ADAS is highly preferred. Proficiency in source control systems like GIT. Strong understanding and experience with Unix-based operating systems (Linux, Ubuntu, UNIX) is preferred. Strong problem-solving skills and ability to work in a collaborative, agile environment. Innovative Work Environment: Be a part of an automotive software company at the forefront of technological innovation. Career Growth: Work alongside experienced experts globally and continuously develop your skills. Cutting-Edge Projects: Contribute to the development of future-proof automotive platforms and technologies. Global Team: Work with a team of highly skilled professionals across the globe, contributing to the future of mobility. About CARIAD India: CARIAD India offers a dynamic work culture with opportunities to engage in some of the most exciting and progressive automotive mobility projects. As part of the global CARIAD family, you ll help shape the future of the automotive industry while enhancing your own career path.

Job Title: Associate Architect Group: ADAS/AD Business Unit: CARIAD Business Unit India Location: Whitefield, Bangalore Experience: 7 to 12 years About CARIAD (Car, I Am Digital) CARIAD is a forward-thinking automotive software company within the Volkswagen Group, focused on expanding software competencies and innovating within the automotive industry. We are developing a unified technology platform, including a vehicle operating system, cloud platform, and new architecture across all Volkswagen Group brands. CARIAD s goal is to drive the digital transformation of mobility. CARIAD India operates under a brand licensing agreement with Germany-based CARIAD SE. Join a team of 360 talented engineers and developers at CARIAD India, collaborating with over 6,000 CARIDIANs globally, all passionate about automotive innovation. Job Description We are looking for an Associate Architect to join our team and play a crucial role in expanding our ADAS practice. This role involves designing and leading the development of ADAS software integration, testing, and system architecture. You will also be responsible for guiding the technical aspects of the ADAS software development life cycle, ensuring quality, efficiency, and customer satisfaction. Key Responsibilities: ADAS Software Integration & Testing: Own the ADAS software integration, software testing, system integration testing (SIT), and system testing (ST). System & Software Architecture: Design and manage the system and software architecture for integration and testing, ensuring all technical aspects align with project goals. Technical Reviews: Lead technical reviews of work products during the software testing phase to ensure high-quality deliverables. Project Ownership: Take full responsibility for project deliverables, including test schedules, risk management, quality control, and meeting customer commitments. Leadership: Lead or co-lead the ADAS practice within the Automotive Engineering Services BU. Mentor and guide teams to ensure successful project outcomes. Test Ecosystem Development: Build and enhance the test ecosystem by integrating different platforms for fully automated end-to-end testing. Test & Automation Strategy: Define test strategies, automation approaches, and methodologies to solve complex technical problems in ADAS software development. Best Practices & Process Improvement: Refine and define best practices, processes, and workflows to improve efficiency and quality. Test Solutions: Select hardware, controllers, and methodologies to develop robust test solutions. Technical Consultation: Provide technical consultation to engineering teams on implementation and realization of test solutions. Performance & Optimization: Define performance metrics/KPIs, benchmark systems, and drive performance optimization efforts. Customer Solutions: Understand customer requirements and deliver solutions through process changes, tool upgrades, or architecture design. System Reusability: Study existing systems and infrastructure to enable reusability of components. Team Management & Coaching: Manage and coach teams in developing automation frameworks, tools, plant models, simulations, and automated test equipment (ATE). Oversee setting up test racks and interconnections. Business Development Support: Assist business development teams by delivering technical presentations and contributing to business growth. Required Skills and Experience: Experience: 7 to 12 years in software development, system architecture, and ADAS integration, with strong experience in integration testing and test strategy development. Technical Expertise:Expertise in ADAS software integration and testing methodologies. Experience in system architecture design for integration and testing in automotive applications. In-depth knowledge of software testing tools, automation strategies, and methodologies. Familiarity with automotive testing environments and platforms, including hardware controllers and testing solutions. Leadership Skills: Experience leading or co-leading teams, managing technical deliverables, and mentoring engineers. Process Improvement: Proven experience defining and implementing best practices, processes, and workflows. Customer-Focused: Ability to understand customer needs and translate them into technical solutions. People Management: Ability to coach and guide teams to build automation frameworks, tools, and test solutions. Innovative Environment: Be at the forefront of automotive digital transformation, working on cutting-edge ADAS technologies. Career Growth: Engage with global teams and continuously enhance your skills and career path. Impactful Projects: Lead and contribute to impactful projects that shape the future of automotive mobility. Collaborative Culture: Join a diverse and skilled team of engineers, united by a common goal of transforming mobility through technology. About CARIAD India: At CARIAD India, we foster a collaborative and innovative work environment that offers opportunities to work on some of the most advanced and impactful projects in the automotive industry. As part of a global team, you ll help drive the digitalization of the automotive sector while growing your career in a high-tech environment.

Job Title: Digital Transformation Leader Industrial Manufacturing and Aerospace Engineering Location: Bengaluru About Capgemini Invent: Capgemini Invent is the digital innovation, consulting, and transformation brand of the Capgemini Group, combining market-leading expertise in strategy, technology, data science, and creative design to help CxOs envision and build what s next for their businesses. We are committed to delivering tangible impact through cutting-edge solutions across industries. My Role: As a Digital Transformation Leader and Subject Matter Expert (SME) in the Industrial Manufacturing and Aerospace Engineering & R&D domains, I will play a pivotal role in shaping the future of our client's digital journey. This includes understanding day-to-day industry activities and leveraging this knowledge to lead projects and build high-performing teams. You will: Lead the development and delivery of digital transformation initiatives in industrial manufacturing and aerospace engineering, specifically focusing on digital continuity, engineering transformation, and model-based systems engineering. Act as a thought leader and industry expert, driving innovative solutions to address customer challenges. Develop and manage digital offers, go-to-market strategies, and key technology solutions for global OEMs and industry players, ensuring alignment with business objectives and ROI. Lead and mentor a team of consultants, ensuring the successful deployment of industry-leading digital transformation projects. Collaborate with sales teams, customers, and stakeholders to generate new business opportunities for Capgemini Invent. Articulate thought leadership by conducting industry studies, identifying future trends, and promoting Capgemini's branding. Manage cross-functional teams and work on market strategies for servitization models or after-sales support, leveraging new product/solution development. Build and foster strong customer relationships, using your process/technology expertise to develop solutions tailored to their business needs. Drive innovation by integrating Industry 4.0 technologies such as IoT, cloud, AR/VR, automation, digital twins, blockchain, and RFID into customized offerings for clients. My Profile: Qualifications (Must Have): 14+ years of experience in consulting and the Industrial/Aerospace industry, with a focus on Engineering and R&D consulting. Strong Project Management experience. Good to Have: Business Consulting experience. PMP certification. What You ll Love About Working Here: Flexible work arrangements to support work-life balance, including remote work and flexible hours. Career growth opportunities through various programs and professions designed to help you explore a world of possibilities. Access to certifications in the latest technologies such as Generative AI, enabling you to stay ahead in your field. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world. With 340,000 team members across more than 50 countries, Capgemini leverages its market-leading capabilities in AI, cloud, and data to address the full range of business needs, from strategy and design to engineering. Trusted by clients for over 55 years, Capgemini reported global revenues of 22.5 billion in 2023.

Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Johnson & Johnson is recruiting for some great opportunities for its Global Services (GS) in Bangalore, India which is well equipped with the latest technology and modern infrastructure. This is your chance to work with the best talent in a workforce that reflects the diverse markets Johnson & Johnson serves around the world, and an inclusive culture that values different perspectives and life experiences. Reimagine the possibilities at Johnson and Johnson Global Finance! We live this motto every day by creating exciting business solutions for the world s largest and most broadly-based healthcare company. As a member of our Global Finance team, you will have exclusive access to a network of financial professionals located in over 60 countries. This new network will help you build on your current skills and explore opportunities to grow your career in J&J. At J&J Global Finance, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reinvent business processes to become more effective, more efficient, and improve customer experience. We are proud to be an equal opportunity employer. The Global Services Finance organization provides best-in-class, cost-effective financial services, and compliance support in a J&J way to our Operating Companies around the world. Risk Management & Compliance (RM&C) is one of such initiative under Global Services Finance. RM&C, ASPAC is seeking a Risk Management & Compliance Analyst who will have responsibility for fulfilment of the SOX and Compliance programs across J&J entities, training and advisory along with all Compliance related support to different sectors and performing walkthroughs, sampling, testing the effectiveness of control deployment, documentation of testing results, remediation support, monitoring, audit support, project support etc. Key Responsibilities 1. Be compliant with applicable laws and regulations, and follow guidelines in the J&J Credo 2. Maintain Operational Excellence Deep expertise and knowledge of the Worldwide Procedures and compliance requirements for respective areas. Identify compliance risks and recommend solutions to remediate / prevent breach. Ensure strong internal controls are in place and maintain compliant environment across the Organisation. Responsible for performing Compliance Health Checks and other internal reviews to test the effectiveness of the control placement. Support timely closing & execution of financial periods as per closing calendar and in accordance with SLA commitments, fully observing Compliance, Internal Audit & SOX requirements. Accountable for supporting completeness, accuracy and validity of the actuals reported within process/entity scope. Work closely with all business process and IT team members to communicate compliance requirements, documentation standards, sign-offs and review processes. Provide trainings to all business process owners for any change/update in financial procedures. Support projects, business partnering with collaborators, assisting business process owners with adoption of J&J policies & procedures. Support in standard Compliance document requirements: Risk Control Matrix, Hand-off s, SOPs and submission of required SOX templates (system inventory templates, SOX questionnaires etc.). Performs control walkthrough, operational testing and discusses the findings with the process owners. Conduct compliance due diligence for transitions in-scope. Testing of preventive & detective UA/SOD Controls (e.g. granting, facilitating appropriateness & semi-annual reviews) across all ERP systems. Support Sectors during Corporate Financial Audits. Supervise and drive the Corrective Action Plan (CAP) process, to ensure audit(internal & external) recommendations and key control gaps per SOX testing are implemented and other internal control gaps are closed timely and effectively. Be A Trusted Business Partner Implement global Strategy & Solutions in line with taxonomy. Support Process Subject Matter Experts (SME's) and Operational Key Contacts (OKC's) to ensure cross sector, cross region, and cross process alignment, ensuring good documentation is maintained and consistency of a global approach Create radical Innovation Generate ideas, fosters, and implements continuous improvement attitude, identifying and pursuing process efficiency opportunities. Manage operational improvements, generating ideas and implementing in line with global standards. Qualifications Qualifications Education A minimum of a Bachelor s level degree or equivalent is required, preferably in accounting, finance, or related business subject area. ACA, CPA and/or other financial certifications is highly preferred. Required At least 1 - 3 years of post qualification experience is required: Strong knowledge and understanding of accounting and financial processes (for Trading as well as Manufacturing business), shared services and related subject matter Understanding of internal controls, risk management, US GAAP accounting, financial systems, IT development and/or production support Clear understanding of SOX 404 requirements Understanding of audit procedures and auditing practices Experience in developing and managing audit programs desirable Experience in performing audits of financial processes and systems required, preferably in manufacturing/trading/service industry At least 1 year Management / Supervisory / team handling experience i...

Position: AWS Trust & Safety Specialist I Overview: The AWS Sales, Marketing, and Global Services (SMGS) team drives revenue, adoption, and growth from the largest and fastest-growing small and mid-market accounts to enterprise-level customers, including public sector clients. As part of AWS Global Support, the Trust & Safety (T&S) Abuse Investigation & Prevention Team plays a crucial role in maintaining the integrity and reputation of AWS's IP space. The team focuses on identifying and mitigating online abuse hosted on AWS infrastructure and acts as the first line of defense by vetting potential abuse issues and collaborating with AWS customers to halt harmful activities. As an AWS Trust & Safety Specialist I, you will engage in high-impact investigations, collaborating with multiple teams across AWS to develop scalable solutions for preventing abuse and protecting the AWS ecosystem. You will play a key role in analyzing trends, troubleshooting complex issues, and ensuring the highest level of support for customers and internal stakeholders. Key Responsibilities: Customer Engagement & Expert Support: Provide subject matter expertise (SME) and escalation support for complex customer inquiries related to abuse investigations. Assist in identifying and addressing root causes of abuse cases to ensure efficient resolution. Root Cause Analysis & Process Improvement: Lead investigations into escalated abuse cases, identifying operational inefficiencies and recommending process improvements. Collaborate with internal teams to develop solutions that prevent abuse and improve response times. Cross-Functional Collaboration: Work closely with AWS Enterprise teams, including Technical Account Managers (TAMs), Sales, and Solutions Architects, to address abuse-related issues, develop strategies, and drive continuous improvement. Mentorship & Knowledge Sharing: Mentor new team members, share best practices, and help evolve the T&S team s capabilities to better mitigate large-scale abuse events. High-Impact Projects: Lead cross-functional initiatives to drive long-term solutions and mitigate abuse risks, while simultaneously managing smaller projects to support global efforts. Customer Advocacy: Act as the Voice of the Customer by identifying trends, communicating findings to leadership, and implementing innovative solutions based on customer feedback. Critical Event Support: Assist in customer communications during critical AWS events, providing timely updates and ensuring effective mitigation of abuse-related issues. Qualifications & Experience: Basic Qualifications: Bachelor s degree or equivalent experience in a technical position. 2+ years of experience in a Trust & Safety or similar environment, handling online abuse and security issues. Strong understanding of internet security concepts and common vulnerabilities. Working knowledge of networking technologies such as DNS, TCP/IP, SSL, DHCP, and Load Balancing. Proven technical support experience in abuse/security practices. Preferred Qualifications: Excellent written and verbal communication skills, with the ability to communicate complex technical information clearly. Willingness to participate in an on-call rotation for emergent abuse-related situations. Strong customer handling, conflict resolution, and problem-solving skills, with a focus on delivering exceptional customer experience. Familiarity with both Windows and Linux/Unix operating systems. Experience resolving complex technical escalations, including post-mortem error analysis. Knowledge of Amazon Web Services products and cloud computing technologies. About the Team: At AWS, we value diverse experiences and encourage applicants from varied backgrounds to apply. Whether your career is just beginning or has followed an unconventional path, we welcome your unique perspective. We believe that diversity strengthens our team and fosters innovation. Amazon Web Services (AWS) is the most comprehensive and widely adopted cloud platform. We pioneered cloud computing and continue to innovate, offering a robust suite of products and services that empower organizations of all sizes. Inclusive Team Culture: We promote curiosity and connection, with employee-led affinity groups that foster an inclusive environment where everyone is proud of their differences. Mentorship & Career Growth: We are committed to providing continuous learning, knowledge-sharing, and career-advancing resources to help you grow as a well-rounded professional. Work/Life Balance: We strive for work-life harmony and flexibility, ensuring that our employees can thrive both professionally and personally. Qualification : Bachelors degree OR equivalent experience in a technical position.

Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities : Manage a team of at least 100-150 executives supporting Voice operations Flexible and willing to work in a 24/7 shift environment. Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Establish & Manage Relationships / Engagement with the Clients Oversee team organize resources, set goals, carry out strategy from Executives and client on a day-to-day basis; reporting responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Maximize revenue generation to reach long and short-term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.) Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization s policies and applicable legal requirements Manage and review operational reports (Attendance adherence, Client scorecard, Metrics management reports) Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from WFM & Client and make adjustments to meet changing requirements Attend business reviews with the clients. Manage & control attrition keeping it to the minimum and plan for timely back fills Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity and teamwork. Provide advice and assistance to senior management in planning, implementation, and evaluation of existing operations. systems and procedures Participate in weekly and monthly calls with clients to understand the expectations from the teams and provide updates Ensure that all audit related issues are brought to a close Identify and drive continuous improvements and initiatives in the process Coach & mentor Team leads, enabling them to lead their teams effectively Hire leads and managers, train, conduct inductions, manage employee & client satisfaction scores, performance Appraisals and attrition management Ensure that all internal customer queries are followed up on a timely basis Collaborate with internal teams, inter departments, cross functions across locations Ability to lead, guide, and mentor a team effectively, even in a fast-paced BPO environment. Ability to manage conflicts, motivate team members, and foster a collaborative work culture. Leadership skills to drive performance, handle challenging situations, and ensure alignment with client expectations Key skills and knowledge : Strong understanding of banking products (e.g., loans, credit cards, accounts), services, and financial transactions Strong knowledge of Credit card and other Banking products Excellent verbal and written communication skills for interacting with clients, teams, and internal stakeholders Experience in handling voice operations (inbound and outbound) Client facing roles managing and representing operations Knowledge of the patient lifecycle journey of in US Healthcare & India - related regulatory requirements Experience in client facing roles managing and representing operations Experience in handling multiple teams and has shown improvement in the overall team performance Ability to coach and guide frontline, SMEs, support functions staff & the TL on a clear objective of delivering excellent customer experience A creative mind to think beyond the status quo and propose solutions internally as well as to clients Experience in working closely with Training and Quality team to strengthen and develop SOPs and training materials Quartile & People management skills Strong focus on delivering exceptional customer service and client satisfaction. Ability to understand customer needs and work with internal teams to ensure service excellence Educational Qualification : Graduation