Officer Jobs in Mohali

Job Overview: We are looking for a result-oriented Collection Officer to join our team. The ideal candidate will have previous experience in the collections process, particularly in handling overdue payments and managing financial information. This position requires excellent communication skills, a critical listening ability, and a persuasive approach to ensure timely payments and maintain customer relationships. Responsibilities: Debt Collection: Follow up on overdue payment cases, ensuring timely collection and resolution of outstanding payments. Case Management: Review and update allocated cases regularly, ensuring accurate documentation and progress toward payment resolution. SOP Compliance: Follow standard operating procedures (SOPs) set by the company to ensure adherence to best practices and policies in collections. Client Interaction: Negotiate and communicate effectively with clients to resolve payment issues and handle any inquiries. Multitasking: Manage multiple tasks efficiently, prioritizing to meet deadlines and achieve monthly payment resolution targets. Escalation Management: Escalate complex issues when necessary to ensure timely resolution and proper handling of challenging cases. Requirements: Experience: Minimum of 2 years experience as a Collection Officer or in a similar role, preferably in the financial or healthcare sector. Negotiation Skills: Strong ability to negotiate with clients, resolve conflicts, and secure payments while maintaining professionalism. Communication Skills: Excellent verbal and written communication skills, with the ability to speak persuasively and listen actively. Attention to Detail: Strong organizational skills with attention to detail and accurate record-keeping. Time Management: Ability to prioritize tasks effectively to meet targets and deadlines. Preferred Skills: Experience in US collections or healthcare collections (if applicable). Familiarity with debt collection regulations and best practices. What We Offer: Competitive salary and performance-based incentives. A dynamic work environment with growth opportunities. If you're a driven individual with a proven track record in collections, apply today to join our team!

Job Title: Customer Support Specialist Location: Mohali About the role: We are looking for an organized, efficient Sales Support Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Sales Support Specialist is also responsible for monitoring sales and the performance of the sales team, as well as recording sales data. To be successful Sales Support Specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills. What you will be doing: Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports. Recording sales trends and liaising with account managers to develop sales strategies. Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction. Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems. Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system. Handling administrative duties for the company and its executives and management teams. Scheduling customer meetings and conferences. Reporting any unusual activity to your supervisors. What you need for this position: A High School Diploma or equivalent. A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous. Experience in administration and high-volume office work may be advantageous. Strong analytical, organizational, and time management skills. Excellent team working, motivational, interpersonal, communication, and customer service skills. The ability to multitask and quickly switch your focus. Qualification : A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous.

Sr. Manager Business Development Group Location: Mohali (Onsite) Job Type: Full-Time Openings: 3 Experience: 10+ Years About the Role We are seeking a highly experienced and results-driven Senior Sales Leader to spearhead direct sales initiatives within the US healthcare and enterprise application markets. This strategic role demands a proactive professional who can independently drive business growth, build long-term client relationships, and consistently exceed revenue goals. Key Responsibilities Drive direct sales and acquire new clients in the US healthcare and enterprise domains. Collaborate with VP Sales and Senior Directors to create and implement strategic sales plans. Manage the complete sales lifecycle from lead generation to deal closure. Utilize tools like LinkedIn Sales Navigator and platforms like Upwork, Freelancer, Guru, and PPH for consistent lead generation. Achieve annual revenue targets between $300K $800K USD. Build and nurture strong client relationships, identifying up-sell and cross-sell opportunities. Travel up to 30% annually to the USA or other business destinations. Work onsite from the Mohali office to maintain close coordination with internal teams. Required Skills & Experience 10+ years of direct IT sales or consulting experience in software services. Proven success in selling Fixed Cost and Time & Material (T&M) engagements. In-depth knowledge of cloud technologies (AWS, Azure, GCP) and enterprise/B2B2C applications. Exceptional communication, negotiation, and analytical skills. Must hold a valid US B1/B2 VISA. Ability to thrive under pressure and deliver results in a fast-paced environment. Preferred Qualifications Prior experience in US healthcare and enterprise business sales. Familiarity with modern tech stacks: .Net Core, React.js, Python, AI/ML. Exposure to formal sales methodologies and consultative selling techniques. Lead impactful sales efforts with a global client base. High-exposure, international-facing role with travel opportunities. Play a key role in expanding market share and shaping company growth.

Job Title: Business Development Executive Location: Mohali Job Type: Full-time Company Overview: WebGuruz Technologies Pvt. Ltd., located in Mohali, is a leader in Marketing Automation, Digital Marketing, and Software Development services. For the past 16 years, we have maintained an unparalleled record of delivering high-end solutions and ensuring exceptional client satisfaction. Our vision is to offer cutting-edge solutions that empower businesses to achieve their goals efficiently and effectively. At WebGuruz, we take pride in our dynamic and collaborative work culture that values excellence, continuous learning, and innovation. Joining our team means gaining invaluable experience with the latest technologies in a thriving environment where your professional and personal growth is our top priority. Experience the synergy of innovation and expertise at WebGuruz, where your career aspirations align with our mission of driving success through advanced solutions. Job Summary: We are seeking a highly motivated and skilled Business Development Executive to join our fast-growing team. This role is ideal for individuals passionate about lead generation, driving revenue, and identifying new opportunities to contribute to the business growth of WebGuruz. As a Business Development Executive, you will play a critical role in expanding our client base, securing new projects, and strengthening relationships with existing clients. Key Responsibilities: Product Knowledge: Familiarize yourself with all products and services offered by WebGuruz. Client Acquisition: Actively acquire new clients through bidding platforms like Upwork, Fiverr, etc. Upselling: Leverage the existing client network to upsell services and solutions. Lead Generation: Drive marketing and sales efforts leading to client conversions. Database Management: Update and maintain a prospect database, recording all prospecting activities daily. Proactive Follow-ups: Take a proactive approach to business development, ensuring timely follow-ups with potential clients. Sales Pipeline Management: Build and maintain a healthy sales pipeline, ensuring consistent growth. Market Research: Develop strategies for list building based on researching target markets and identifying potential leads. Proposal Development: Coordinate with the technical team to develop detailed technical proposals and respond to client inquiries. Spontaneous Bids: Send proposals and bids on platforms like Upwork to grab new business opportunities. Stay Current: Stay in tune with market trends and consumption behaviors to ensure our offerings remain relevant and competitive. Essential Skills and Qualifications: Education: A graduate or postgraduate degree (B.Tech, MBA, BBA) is preferred. Experience: No prior experience required, but enthusiasm and drive to close deals are essential. Negotiation Skills: Strong negotiation skills to effectively close deals with clients. Communication: Excellent verbal and written communication skills. Presentation Skills: Ability to present ideas and proposals clearly and persuasively. CRM Experience: Familiarity with CRM tools is a plus. Client-Centric: Ability to generate revenue by identifying pain points and offering suitable products or services. Professional Demeanor: Professional, well-groomed appearance, and affable disposition. Networking Skills: Great networking abilities to engage with potential clients and partners. Research Skills: Resourceful with outstanding research skills to identify new opportunities. What You Get: Exciting Projects: Work with top-tier clients on innovative and high-impact projects. Global Experience: Opportunity to work with international clients and gain global experience. Work-Life Balance: Enjoy a 5-day work week for better work-life balance. Modern Office Infrastructure: Access to state-of-the-art office infrastructure with the latest technology. Health Security: Medical insurance for your health security. Creative Freedom: The freedom to try new ideas and experiment with designs. Supportive Environment: Be part of a friendly and supportive team culture that fosters collaboration and success. Qualification : A graduate or postgraduate degree (B.Tech, MBA, BBA) is preferred.

Job Title: Quality Analyst (QA) Job Type: Full-time Company Overview: WebGuruz Technologies Pvt. Ltd., Mohali At Webguruz, we redefine excellence in Digital Marketing and Software Development. With 16 years of industry leadership, we have consistently delivered high-end solutions that drive business success and maximize client satisfaction. Our vision is simple yet powerful to provide cutting-edge, scalable, and results-driven solutions that empower businesses to thrive in an ever-evolving digital landscape. We foster a culture of innovation, collaboration, and continuous learning, ensuring that every team member grows both professionally and personally. Joining Webguruz means stepping into a dynamic ecosystem where you get to work with the latest technologies, tackle challenging projects, and make a real impact. We are dedicated to nurturing talent, encouraging creativity, and pushing the boundaries of what's possible. Be part of a team that blends expertise with innovation. Let s build the future together. Job Summary: We are looking for a Quality Analyst (QA) with 1 to 3 years of experience to ensure the quality and functionality of web and software applications. The ideal candidate should have a keen eye for detail, strong analytical skills, and expertise in testing methodologies to identify and resolve issues efficiently. You will be responsible for manual and automated testing, reporting bugs, and ensuring a seamless user experience. You will collaborate with developers and designers to enhance product performance and meet industry standards. Responsibilities: Review and analyze system specifications. Collaborate with QA Engineers to develop effective strategies and test plans. Execute test cases (manual or automated) and analyze results. Evaluate product code according to specifications. Create logs to document testing phases and defects. Report bugs and errors to development teams. Help troubleshoot issues and provide solutions. Conduct post-release/post-implementation testing. Work with cross-functional teams to ensure quality throughout the software development lifecycle. Required testing skills: Bug Testing, API Testing, Database Testing. Requirements & Skills: Proven experience as a Quality Assurance Tester or similar role. Experience in project management and QA methodology. Familiarity with Agile frameworks and regression testing is a plus. Ability to document and troubleshoot errors. Working knowledge of test management software and SQL. Hands-on experience with Postman, Jira, and Bug Testing. Excellent communication skills. Strong attention to detail and analytical thinking. Good organizational skills to handle multiple tasks efficiently. Educational Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, or a related field (BSc/BTech/MCA/BCA). Soft Skills Required: Strong analytical and problem-solving skills to identify and resolve issues effectively. Excellent communication skills to collaborate with developers, designers, and stakeholders. Detail-oriented mindset to ensure high-quality testing and bug detection. Good time management and organizational skills to handle multiple projects efficiently. Adaptability and willingness to learn new testing tools and technologies. A team player with a proactive approach to identifying process improvements. What You Get: Work with top clients on exciting projects. Chance to work with international clients and gain global experience. 5-day work week for better work-life balance. Modern office infrastructure with the latest technology. Medical insurance for health security. Freedom to try new ideas and experiment with designs. Friendly and supportive team environment. If you are passionate about delivering high-quality products, eager to learn, and ready to contribute to a dynamic team, we would love to hear from you! Apply now and join us in shaping the future of digital solutions! Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field (BSc/BTech/MCA/BCA).

About the Role: We are seeking an organized and proactive Project Coordinator to join our team in Mohali. This role involves supporting the project management team by coordinating project activities, managing schedules, and ensuring effective communication among team members. The ideal candidate will be highly organized, detail-oriented, and experienced in project management. Responsibilities: Project Coordination: Assist in the planning and execution of projects, ensuring they are delivered on time and within scope. Coordinate project activities and resources, ensuring effective communication among team members. Scheduling and Planning: Create and maintain project schedules, timelines, and milestones. Organize and schedule meetings, prepare agendas, and document meeting minutes. Documentation and Reporting: Maintain accurate and up-to-date project documentation, including project plans, status reports, and risk assessments. Prepare regular reports on project progress, risks, and issues for the project management team. Communication: Facilitate communication between project stakeholders, including team members, clients, and management. Ensure that project updates and changes are communicated effectively to all relevant parties. Support: Provide administrative support to the project management team, including tracking project expenses and coordinating logistics. Assist in resolving project-related issues and conflicts. Qualifications: Bachelor s degree in Business Administration, Project Management, or a related field. Proven experience in project coordination or management. Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in MS Office suite and project management tools. Ability to handle multiple tasks and prioritize effectively. Detail-oriented with strong problem-solving skills. Motivated self-starter with a keen interest in project management. Top Reasons to Work with Us: Gain hands-on experience in a fast-paced, innovative tech environment. Work alongside a talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and supportive work environment that fosters learning and development. Competitive compensation package based on experience and skill. Qualification : Bachelors degree in Business Administration, Project Management, or a related field.

Job Description: We are looking for a Digital Marketing Expert to manage all SEO and SEM activities. You will be responsible for implementing strategies to increase rankings across major search networks through content strategy, link building, keyword targeting, and performance marketing. Additionally, you will execute digital marketing campaigns, analyze results, and optimize based on data insights to grow revenue. Key Responsibilities: SEO & SEM Strategy: Manage and optimize all SEO activities including content strategy, link building, and keyword strategy to enhance rankings. Campaign Execution: Design and execute marketing strategy campaigns to grow revenue through digital media. Data Analysis: Extract and analyze data from multiple channels after campaign launch to assess effectiveness. Performance Marketing: Solid understanding of performance marketing and leveraging analytics tools to optimize campaigns. Website Analytics: Use tools such as Google Analytics, NetInsight, Omniture, and WebTrends to track and analyze campaign performance. Bid Management: Experience using bid management tools like Click Equations, Marin, Kenshoo, and Search Ignite for SEM optimization. A/B Testing: Conduct A/B and multivariate experiments to improve campaign outcomes. Technical Knowledge: Basic understanding of HTML, CSS, and JavaScript development and limitations. Search Engine Algorithms: Knowledge of ranking factors and search engine algorithms and staying updated with industry trends. Requirements & Skills: Experience: Proven experience in SEO and SEM, with demonstrated success in managing and improving digital campaigns. Team Management: Previous experience in team handling and leadership. Analytics Tools: In-depth experience with web analytics tools (Google Analytics, NetInsight, Omniture, WebTrends). Bid Management: Familiarity with bid management tools (Click Equations, Marin, Kenshoo, etc.). Testing: Knowledge of A/B and multivariate testing methods. Technical Skills: Basic knowledge of HTML, CSS, and JavaScript, with an understanding of web development constraints. Search Engine Knowledge: Familiarity with SEO ranking factors and search engine algorithms. Current Trends: Stay up to date with the latest SEO/SEM trends and best practices. Qualifications: Bachelor s degree or equivalent experience in a related field. Fluency in Microsoft Office Suite / Google Suite (Outlook, Excel, Word, PowerPoint, etc.). Strong written, verbal, and collaboration skills. Benefits: Work-Life Balance: 5-day workweek. Compensation: Timely salary payments. Professional Development: Access to skill-upgradation and soft-skills training. Recognition: Rewards and recognitions for outstanding contributions. Employee Wellness: Weekly de-stressing activities to promote mental health and well-being. Join us and lead impactful digital campaigns in a dynamic and rewarding environment! Apply now to be a key player in our marketing team. Qualification : Bachelor's degree or equivalent

Job Title: Tech Lead (Full Stack) Location: Mohali, India Department: Web Development Experience: 8-12 years Position Summary As a Full Stack Web Development Team Lead, your primary role will be to oversee the entire web development process, from initial design and development to deployment and maintenance. You will manage a team of developers and ensure that all tasks are completed on time and to a high standard. Essential Duties and Responsibilities Team Leadership & Project Management Lead and mentor a team of web developers, assign tasks, and provide guidance. Develop and implement technical solutions for web applications. Ensure code quality, documentation, and maintainability. Conduct regular code reviews and manage merge requests. Technical Expertise & Development Design, develop, and implement UI, server-side logic, and database integration. Stay updated with the latest web technologies and trends. Ensure best coding practices, SOLID design principles, and project structures. Collaboration & Process Management Collaborate with teams such as Architects, QA, DevOps, and stakeholders. Manage project timelines and budgets. Create and maintain technical documentation. Technical Skills & Requirements Mandatory Skills: Expertise in JavaScript, TypeScript with React or Angular. Experience building REST APIs in Node.js (Express, NestJS, LoopBack). Proficiency in MySQL & MongoDB. Ability to design scalable database schemas and optimize query performance. Strong knowledge of best coding practices, design patterns, and unit testing (Jest, Mocha). Understanding of AWS services (S3, EC2, Lambda, CloudFront). Expertise in GIT version control, branching, and handling merge conflicts. Good to Have (Desirable Skills): Experience in Serverless & Microservices architecture. Familiarity with React-Query, MobX, RxJS. Knowledge of GraphQL and MicroFrontends. Experience with message broking technologies (RabbitMQ, Kafka, AWS SQS). Understanding of caching solutions (Redis, Memcached). Candidate Profile Follows industry standards and best practices. Passionate about technology innovation and problem-solving. Strong analytical and logical skills. Ability to take ownership and build products from scratch. Excellent communication and leadership abilities. Adaptable to new technologies and trends. Qualification & Experience Degree: B.Tech, MCA in Computer Science or equivalent. Experience: 8+ years in functional/technical roles, with team lead experience. Deep knowledge of web development and software engineering principles. Company Perks Flexible working hours. Leave encashment and carry forward. 10 additional days for marriage purposes. 5 additional bereavement leaves. Overtime payments. Medical Insurance. Office-provided breakfast, snacks, and beverages. Telemedicine and doctor-on-call facilities. Employee engagement programs (Excursions, Sports, Yoga, Music Band, etc.). Self-learning and enhancement support (certification bonuses, tech event reimbursements). Team-building activities (Lunches, Dinners, Get-togethers, Annual On-Site Events). Join our team and lead cutting-edge web development projects!