Onboarding Engineer Jobs in Bengaluru

Business Application Engineer (NetSuite Developer) Location: Bangalore About Tekion Tekion is disrupting the automotive industry with the first cloud-native platform connecting OEMs, dealerships, technology partners, and consumers. Through ARC, AEC, and APC, Tekion delivers seamless, AI-driven digital experiences across the automotive ecosystem. The company employs ~3,000 people across North America, Asia, and Europe and focuses on innovation, efficiency, and a collaborative culture. Role Overview Tekion is seeking a skilled Business Application Engineer / NetSuite Developer to support and optimize enterprise systems, including NetSuite (ERP), Zip (procurement orchestration), and Concur (expense management). You will troubleshoot issues, maintain integrations, and enhance system performance to ensure seamless workflows across Finance, Procurement, and IT teams. Key Responsibilities Provide Tier 1 3 support for NetSuite, Zip, and Concur users across departments. Troubleshoot system issues, perform root cause analysis, and implement solutions. Maintain and enhance integrations between NetSuite, Zip, and Concur using APIs or middleware. Create and manage saved searches, reports, dashboards, and workflows in NetSuite. Support procurement workflows and vendor onboarding in Zip. Administer Concur configurations, including expense policies, user roles, and audit rules. Collaborate with Finance, Procurement, and IT teams to gather requirements and implement system improvements. Document system configurations, processes, and support procedures. Coordinate with vendors and third-party consultants as needed. Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. 3+ years of experience supporting NetSuite ERP. Experience with Zip procurement platform and SAP Concur. Familiarity with SuiteScript, SuiteFlow, and SuiteTalk for NetSuite customization. Strong understanding of financial processes: procure-to-pay, expense reporting, and general ledger. Excellent problem-solving, communication, and multitasking skills. Ability to manage multiple priorities in a fast-paced, high-growth environment. Preferred Qualifications NetSuite Certifications: SuiteFoundation, SuiteCloud Developer, or Administrator. Experience with NetSuite ARM (Advanced Revenue Management) and SuiteBilling. Knowledge of NetSuite OneWorld (multi-entity, multi-currency, global tax setup). Experience with middleware tools: Dell Boomi, Celigo, or MuleSoft. Familiarity with SOX compliance and audit controls. Experience in SaaS or high-growth environments. Qualification : Bachelors degree in Information Systems, Computer Science, or related field

Director Customer Success & Support Location: Bangalore | Employment Type: Full-Time | Experience: 15+ Years About SecPod SecPod is a leading cybersecurity technology company dedicated to preventing cyberattacks through proactive security. Our core offering, the Saner Platform, helps organizations establish a strong security posture through preventive, automated, and intelligent cybersecurity solutions. Role Summary The Director of Customer Success & Support will own the post-sales customer journey, including onboarding, technical adoption, value realization, and retention. This role requires a technically strong leader with deep experience in cybersecurity or enterprise security SaaS products to lead CSMs, Onboarding Specialists, and Support Engineers. Key Responsibilities Customer Onboarding & Time-to-Value Lead onboarding programs for both Cloud/SaaS and On-Prem deployments. Standardize deployment and configuration procedures for rapid time-to-value. Collaborate with Product and Engineering to enhance the user onboarding experience. Technical Support & Escalation Management Lead Saner Platform Support operations and own critical KPIs: FRT, MTTR, CSAT, and backlog. Oversee Root-Cause Analysis (RCA) and Corrective/Preventive Actions (CAPA). Manage 24x7 support coverage and track feature requests and bugs with Product Management. Customer Success & Value Realization Own customer retention, renewal, and expansion outcomes. Develop success playbooks and adoption frameworks aligned with client security objectives. Conduct Executive Business Reviews (EBRs) and implement proactive churn recovery strategies. Team Leadership Scale and mentor a high-performance organization focused on customer empathy and accountability. Drive continuous upskilling in cybersecurity and SecPod product architecture. Required Experience & Skills Experience: 15+ years in Customer Success or Technical Support for cybersecurity/enterprise SaaS. Technical Proficiency: Strong knowledge of IT infrastructure, endpoint security, and Linux/Unix/Windows/Mac systems. Systems Knowledge: Experience with Zendesk, HubSpot, and Salesforce. Bonus Skills: Scripting (PowerShell/Python) and cybersecurity certifications. Education: BE / MCA or equivalent technical degree. Qualification : BE / MCA or equivalent technical degree

Position: Product Manager Growth Location: Bengaluru Employment Type: Full-Time About Zolve Zolve is the world s first **cross-border neo-bank**, enabling migrants and global citizens to access financial products such as credit, checking accounts, insurance, and loans based on their home-country credit score. By breaking geographical barriers, Zolve empowers users to navigate the world freely, offering seamless access to financial services across countries. As we continue to expand, we are looking for a strategic Growth Product Manager to drive initiatives that scale **user acquisition, engagement, and retention**. Role Overview The Growth Product Manager will lead **product-led growth** initiatives, leveraging data, experiments, and cross-functional collaboration to scale impactful features. This role requires a strategic thinker with hands-on execution skills, capable of **optimizing product funnels**, improving retention, and driving measurable growth. Key Responsibilities Growth Strategy & Execution Define and own the growth strategy across **acquisition, engagement, and retention**. Identify and prioritize high-leverage growth opportunities using analytics, user research, and market insights. Track industry shifts, competitor moves, and emerging technologies to infuse fresh ideas. Product Optimization Design and optimize **growth levers**, including onboarding funnels, referral programs, cross-sell/upsell flows, and engagement loops. Run **A/B and multivariate experiments**, deriving insights to boost conversion, reduce churn, and scale adoption. Elevate product thinking internally through PRD reviews, assumption challenges, and growth metric refinement. Metrics & Analytics Own critical **KPIs** such as **activation, retention, DAU/MAU, LTV, and ARPU**. Turn quantitative and qualitative insights into actionable strategies to improve product performance. Cross-Functional Leadership Collaborate with engineering, design, marketing, and executive teams to align growth initiatives with company objectives. Communicate effectively, presenting **data-driven business cases** and influencing stakeholders across levels. Qualifications Education: Bachelor s or Master s degree in Marketing, Business Administration, or related field. Certifications in Google Ads, Facebook Blueprint, or similar are a plus. Experience: **6 8 years of Product Management experience** with a strong growth focus, ideally in **fintech, consumer tech, or data-driven startups**. Proven track record of launching, scaling, and optimizing products with measurable growth outcomes. Hands-on experience with **A/B testing and analytics tools (SQL, Mixpanel, Amplitude, GA, etc.)**. Strong understanding of fintech business models, growth metrics, and regulatory dynamics. Skills & Competencies: Exceptional **problem-solving, prioritization, and execution skills**. Ability to influence and align cross-functional teams, from engineers to executives. Excellent communication skills, with the ability to craft and present compelling business cases. **Entrepreneurial mindset** with high ownership, bias for action, and comfort in fast-paced environments. Qualification : Bachelors or Masters degree in Marketing, Business Administration, or related field

Job Title: Product Manager - Midas Location: Bangalore Department: Product Management Employment Type: Full-Time About FalconX At FalconX, we are a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the cryptocurrency markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges. Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, liquidity, and infrastructure found in conventional financial markets. As a comprehensive solution for digital asset strategies, FalconX enables seamless navigation through the evolving cryptocurrency landscape. The Role We are seeking a Technical Product Manager to focus on the technical and tactical aspects of our electronic trading platform, **Midas**. In this role, you will work closely with internal teams to build and maintain scalable, robust, and high-performance solutions for institutional customers. You will be responsible for managing the infrastructure, app layer, liquidity layer, and client-facing initiatives, ensuring the platform is optimized for reliability, speed, and scale. Key Responsibilities 1. Infrastructure Layer Management: Drive quarterly investments in **latency and reliability improvements** to enhance the core infrastructure of the platform. Ensure improvements in latency lead to measurable throughput gains, reduced slippage, and higher fill rates. Oversee technical enhancements and upgrades to maintain and scale the platform's infrastructure. 2. Application Layer Enhancements: Develop and enhance new order types and algorithms (e.g., Stop Loss, Partial Fills, Icebergs) to meet evolving market needs. Manage tech debt cleanup, including consolidating and updating configurations. Oversee **FIX infrastructure updates** to support new order types, scalability, and more dynamic spreading logic. Improve **API performance**, focusing on reducing outdated and slow API calls to match current scale. 3. Liquidity Layer: Transition away from primitive hedging models by increasing the sophistication of liquidity management. Develop APIs for liquidity providers (LPs) to enhance platform functionality and liquidity management. Build tools to track and report liquidity status and identify potential gaps in liquidity. 4. Client-Facing Initiatives: Collaborate with cross-functional teams to translate client needs into technical features and product requirements as the platform expands into new markets. Work closely with Sales and Revenue teams to ensure alignment of product development with client demands and technical capabilities. Support client onboarding and provide technical insights into the trading system to ensure a seamless user experience. 5. Day-to-Day Operations: Oversee proactive issue identification and resolution during Asia hours, ensuring system uptime and reliability. Track and report trading data and success metrics for product releases, ensuring timely and accurate performance metrics. Support revenue teams in technical conversations and assist in explaining technical challenges and solutions to clients and stakeholders. 6. Product Lifecycle Management: Own the product lifecycle from concept to execution, driving the Objectives and Key Results (OKRs) for Midas and other product initiatives. Write detailed Product Requirements Documents (PRDs) for technical improvements at the infrastructure and application layers. Create testing frameworks and test cases for product releases, ensuring high-quality standards are maintained. 7. Cross-Functional Collaboration: Collaborate with Engineering, Partnerships, Operations, and Compliance teams to capture all technical requirements for successful product launches. Ensure product features are delivered on time and meet the needs of internal stakeholders and customers. Qualifications Experience: 4-7 years of proven experience in technical product management with a focus on API development and management. Minimum 2 years of experience in brokerage, market-making, or institutional trading. Experience working with foreign exchange products or payment solutions is a must. Prior experience in digital assets or cryptocurrency markets is a bonus. Skills: Strong technical background with experience in managing complex trading systems and market infrastructure. Proficient in **API design and development**, with hands-on experience working with low-latency, high-performance systems. Ability to define and prioritize product requirements in collaboration with cross-functional teams. Excellent problem-solving skills, with the ability to navigate technical challenges in a fast-paced, evolving market. Strong knowledge of market-making and liquidity management in institutional environments. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders. Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related field (or equivalent practical experience). Innovative Environment: Work at the intersection of traditional finance and cutting-edge blockchain technology in a fast-paced, high-growth environment. Market Leadership: Play a crucial role in shaping the future of digital asset trading for institutional clients, helping to address key industry challenges. Collaborative Culture: Join a team of highly talented operators, engineers, and product managers working towards a unified mission of revolutionizing the crypto market. Career Growth: Gain exposure to a rapidly expanding industry and access to opportunities for learning and development. If you're passionate about digital assets, excited by technical challenges, and ready to have a direct impact on the future of institutional trading, we want to hear from you! Join us at FalconX to shape the future of the crypto market. Qualification : Bachelors or Ma...

Enterprise Customer Success Manager Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, empowering over 40 million developers and 500,000 organizations including 98% of the Fortune 500 to build, test, and manage APIs efficiently. Headquartered in San Francisco, with offices in Boston, New York, and Bengaluru (where Postman was founded), we re backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. We re building an API-first world, simplifying every step of the API lifecycle through innovation, collaboration, and user empowerment. The Opportunity As an Enterprise Customer Success Manager (CSM), you will act as a strategic advisor to a portfolio of large enterprise customers, driving value realization, adoption, and growth. You ll own the post-sales relationship end-to-end from onboarding to expansion working cross-functionally with Sales, Product, and Engineering teams to ensure a best-in-class customer experience. This is a high-impact role where you ll help customers achieve business outcomes through Postman s platform while contributing directly to company success metrics. Key Responsibilities Customer Success Planning: Develop tailored success plans aligned with each customer s goals and API strategy. Onboarding & Enablement: Lead smooth onboarding, technical setup, and product adoption journeys. Consultative Partnership: Advise customers on best practices for API management, integrations, and collaboration using Postman. Impact Reviews: Conduct business reviews showcasing ROI, usage insights, and growth opportunities. Stakeholder Engagement: Build trusted relationships across customer organizations from developers to the C-suite. Customer Advocacy: Capture success stories and case studies to highlight customer value and drive advocacy. Revenue Influence: Identify and drive expansion opportunities to contribute to Net and Gross Retention goals. Feedback & Insights: Provide actionable customer feedback to shape Postman s product roadmap and strategy. Success Metrics Gross Retention Rate (GRR) Net Retention Rate (NRR) License Occupation (LO%) and Weekly Collaborating Users (WCU) Monthly Active Users (MAU) Expansion and upsell impact About You 8+ years in enterprise customer success, account management, or consulting preferably in SaaS or developer tools. Strong technical foundation (Bachelor s in Computer Science, Engineering, or related field). Proven success managing executive relationships and driving customer outcomes. Deep understanding of the API lifecycle, developer ecosystems, and DevOps principles. Experience with Postman, Atlassian, GitHub, or AWS tools preferred. Skilled in Gainsight, Salesforce, Gong, and related success tools. Excellent communicator able to translate technical value to business outcomes. Strategic, analytical, and proactive problem-solver who thrives in fast-paced environments. Why Join Postman At Postman, we believe in creating a culture of curiosity, inclusion, and continuous learning. Along with competitive pay and flexible schedules, we offer: Comprehensive medical coverage Flexible PTO and wellness reimbursement Monthly lunch stipend and wellness programs Hybrid work model (3 days a week in-office) Team-building events and a donation-matching program We re building a long-term, inclusive company where everyone can thrive and do their best work. Our Values Curiosity: We explore and innovate fearlessly. Transparency: We communicate openly about wins and challenges alike. Focus: We set clear goals that ladder up to a bold vision. Inclusion: Every voice matters in building what comes next. Excellence: We re dedicated to delivering the best together. Qualification : Bachelors in Computer Science, Engineering, or related field

Engineering Manager, Collections Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, enabling over 40 million developers and 500,000 organizations, including 98% of the Fortune 500, to design, test, and collaborate on APIs efficiently. Founded in Bengaluru and headquartered in San Francisco, Postman simplifies the API lifecycle to help teams build better APIs, faster. The Opportunity The Collections team is at the heart of Postman s platform, enabling seamless API collaboration for millions of users. We manage tier-0/1 critical systems handling ~21M requests daily, supporting pillars like API development, testing, prototyping, discovery, distribution, and change management. We are seeking an experienced Engineering Manager to take Collections to the next level leading technical strategy, scaling systems, improving user experience, and growing a high-performing team. This role combines technical leadership, people management, and product vision, directly impacting Postman s growth and user engagement goals. Key Responsibilities Leadership & Team Development Grow and mentor engineers, aligning career growth with business goals. Participate in recruiting, hiring, and onboarding top engineering talent. Define and measure team performance with clear OKRs and real-time feedback. Technical & Strategic Ownership Drive engineering strategy and roadmap for the Collections team. Lead design and code reviews, ensuring high standards across frontend and backend systems. Ensure product reliability, performance, security, and 99.99% availability. Prioritize multi-quarter roadmaps while balancing technical constraints and business needs. Collaboration & Cross-functional Impact Partner with Product, Design, and Engineering teams to deliver a unified, high-quality API collaboration experience. Champion operational and customer excellence through incident management, performance monitoring, and UX issue resolution. About You Experience & Skills Bachelor s degree in Computer Science or equivalent practical experience. 7+ years of software development experience (C, C++, Java, JavaScript, NodeJS). 3+ years in technical leadership roles building impactful products. 2+ years in people management. Experience with microservices architecture and scalable systems. Exceptional written, verbal communication, and stakeholder management skills. Empathetic, collaborative, and committed to creating a positive team culture. Nice-to-Have Experience building customer-focused products at scale. Familiarity with standardizing engineering processes in a growing organization. Flexible hybrid work model with a collaborative and inclusive team. Full medical coverage, flexible PTO, wellness reimbursement, and monthly lunch stipend. Wellness programs, team-building events, and donation-matching initiatives. Opportunities for growth, ownership, and making a measurable impact on Postman s global platform. Our Values Curiosity: Explore boldly and innovate. Transparency: Communicate openly about successes and failures. Focus: Align work with Postman s larger vision. Inclusion: Every team member s voice matters. Excellence: Deliver high-quality products and experiences. Qualification : Bachelors degree in Computer Science or equivalent practical experience

Architect Bengaluru | Engineering | Full-Time About Fam (formerly FamPay) Fam is India s first payments app designed for everyone aged 11 and above. With FamApp, users can make seamless online and offline payments via UPI and FamCard. Our mission is to empower over **250 million young Indians** to start their financial journey early with confidence and awareness. Founded in 2019 by IIT Roorkee alumni, Fam is backed by top-tier investors including Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital India), Venture Highway, and angels such as Kunal Shah and Amrish Rao. About This Role We re seeking a **high-impact Architect** to join Fam s engineering leadership team. In this role, you will **own and evolve the backend architecture** powering our core product experiences. You ll collaborate closely with founders, product managers, and engineering leaders to build backend systems that enable rapid innovation while ensuring **scalability, reliability, and security**. This is more than just designing services you ll **shape how Fam builds products** by establishing frameworks, patterns, and architectural decisions that empower engineers to move fast without sacrificing robustness. If you have **10+ years of experience** building and scaling backend systems for fast-growing products, and the ability to be a force multiplier across multiple teams, we want to hear from you. What You ll Do Define and continuously evolve Fam s backend architecture, including APIs, services, data models, and integrations. Partner with Product and Engineering leads to translate business goals into scalable, reliable backend solutions. Lead architecture for critical product areas like payments, onboarding, user engagement, growth, and monetization. Create frameworks and reusable patterns that accelerate developer velocity, experimentation, and feature rollouts. Make informed trade-offs balancing speed, cost, security, and user experience in system design decisions. Mentor senior engineers and foster strong architectural thinking across teams. Collaborate with infrastructure, data, and security teams to ensure compliance, observability, and cost efficiency. Stay updated on emerging backend technologies, patterns, and best practices. Drive key architecture decisions on build vs. integrate, synchronous vs. asynchronous, schema vs. event-driven models. Must-Haves 10+ years engineering experience, with 3+ years in Staff/Principal Engineer or Architect roles. Proven track record designing and scaling backend systems for high-growth, user-facing products. Deep expertise in API design, distributed systems, and service-oriented architectures. Strong command of backend stacks (Node.js, Java, Go, Python), databases (PostgreSQL, Redis), and messaging/event systems. Experience leading large technical decisions across product teams. **Systems thinker** with a product-first mindset balancing speed, robustness, and user experience. Excellent collaboration and communication skills to align product and engineering stakeholders. Experience in fintech or regulated environments is a plus. Nice to Have Experience working in early-stage or hyper-growth product companies. Familiarity with experimentation frameworks, feature flagging, and rapid iteration at scale. Knowledge of domain-driven design (DDD), event-driven and asynchronous architectures. Experience with real-time systems, payments infrastructure, or growth-focused platforms. Contributions to open source, public talks, or thought leadership in architecture. Lead strategic backend architecture powering fintech innovation for 250M+ Gen Z users. Influence technical direction and engineering culture across the organization. Work with a modern stack on meaningful scale challenges with freedom to innovate. Join a mission-driven company shaping India s first payments product specifically for teens and young adults. Collaborate directly with founders and senior leadership, including Sambhav (Co-founder) and Chirag (Head of Engineering). Backed by world-class investors and surrounded by top-tier talent. Perks That Go Beyond the Paycheck Relocation assistance for a smooth transition. Free office meals (lunch & dinner). Generous leave policies (birthday, period, parental support, and more). Salary advances and loan support programs. Quarterly rewards, recognition, and referral incentives. Access to the latest gadgets and tools. Comprehensive health insurance including mental health support. Tax benefits with food coupons, phone allowances, and leasing options. Retirement benefits: PF contribution, leave encashment, and gratuity. About FamApp FamApp is revolutionizing payments and financial inclusion for the next generation, providing UPI and card payments for users 11 years and older. Our flagship FamX Spending Account integrates UPI and card payments seamlessly, enabling users to manage, save, and learn about money with ease. With over **10 million users**, FamApp is changing how young Indians transact no more carrying cash, plus fully customizable FamX cards with personalized doodles for added fun. Join Our Dynamic Team At Fam, we prioritize people with generous leave policies, flexible work schedules, comprehensive health benefits, and free mental health sessions. You ll work alongside some of the most passionate, talented, and fun professionals in the startup ecosystem.

Lead Fullstack Engineer Location: Bangalore Company: Capital One India About Capital One India At Capital One India, we thrive in a fast-paced, intellectually rigorous environment where we solve real-world business problems at scale. By combining advanced analytics, data science, and machine learning, we unlock powerful insights and build cutting-edge, patentable technology products that drive innovation and impact. Team Overview: Machine Learning Experiences (MLX) The MLX team is at the core of Capital One s AI/ML transformation. We re shaping the way the enterprise builds, deploys, and monitors ML models and features providing the tools and platforms that enable every business line to deliver AI-powered experiences. From platform onboarding to observability, MLX sets the foundation for responsible, scalable machine learning across Capital One. Role Overview We are seeking a Lead Fullstack Engineer to architect and develop scalable, cloud-native applications that power our ML platforms. You ll be responsible for leading technical initiatives, mentoring team members, and driving the development of full-stack systems with a primary focus on Python and Go, and a working proficiency in React. This is a hands-on leadership role requiring deep cloud expertise (AWS), backend scalability know-how, and familiarity with ML observability concepts. What You ll Do Lead cross-functional teams on full-stack development projects that support machine learning platforms and observability tools. Design and develop robust applications using Python, Go, and React, adhering to scalable and maintainable coding principles. Architect cloud-native solutions on AWS, leveraging services such as Lambda, ECS, S3, DynamoDB, SQS, and IAM. Implement and optimize CI/CD pipelines, containerization with Docker/Kubernetes, and other DevOps best practices. Work closely with ML engineers and data scientists to enhance observability and monitoring for ML models in production. Utilize open-source frameworks to accelerate development and maintain system performance. Collaborate with product managers to deliver user-centric, cloud-based solutions that drive real customer impact. Conduct code reviews, mentor engineers, and maintain high technical standards across the team. Contribute to backend optimization, API development, and integration with real-time data systems. Required Qualifications 7 10 years of experience in software development, with a strong background in backend and full-stack systems. Expertise in Python and Go; strong ability to build scalable, maintainable systems. Proficiency in React for frontend development (medium level). Hands-on experience with AWS services such as Lambda, ECS, S3, DynamoDB, IAM, and SQS. Experience with ML observability frameworks and tools. Knowledge of open-source development frameworks and cloud architecture patterns. Proficiency in CI/CD, containerization (Docker, Kubernetes), and modern DevOps practices. Strong problem-solving abilities and a track record of leading technical initiatives in agile environments. Preferred Qualifications Experience monitoring ML models in production and integrating observability tools. Knowledge of event-driven architecture and microservices. Familiarity with GraphQL, WebSockets, and real-time data communication. Understanding of data streaming architectures and processing pipelines. Why Join Capital One Be part of a team building enterprise-scale platforms that power ML for millions of customers. Work on impactful, cloud-native solutions in a collaborative and high-growth environment. Collaborate with world-class engineers, data scientists, and product leaders. Enjoy a culture that values experimentation, learning, and technical excellence.

Position Title: Partner Presales Engineer Location: Bangalore Experience: 9 to 16 years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leader in secure workspace access and application delivery, specializing in Zero Trust Network Access (ZTNA), desktop virtualization, and remote access solutions. Role Overview: We are looking for an experienced and technically strong Partner Presales Engineer to lead, mentor, and collaborate with both internal presales teams and external partners. This role requires a blend of deep technical expertise, strong communication, team leadership, and customer engagement skills to drive partner enablement and solution positioning. Key Responsibilities: Lead and mentor the Presales team, ensuring alignment with company goals, skill development, and motivation Partner closely with Sales Account Managers to support end-to-end presales activities Conduct detailed product presentations, whiteboarding sessions, and live demos both virtually and onsite Own and drive solution design, sizing, and architecture of Accops and associated third-party solutions Prepare technical documents including: Competitive analysis Architecture documentation Statements of Work (SoW) Support and train partner sales and presales teams on Accops solutions Build and maintain a strong knowledge base including FAQs, best practices, KB articles, and tutorial videos Manage customer expectations, maintain consistent communication, and ensure high satisfaction levels Stay updated with industry trends, emerging technologies, and competitive landscape Collaborate with R&D and Product teams for continuous feedback and product improvements Engage with customers at management and technical levels, articulating both business value and technical depth Provide technical input during RFP/RFI responses and assist in bid management Deliver technical training, solution workshops, and partner onboarding sessions Technical Skills & Knowledge: Strong foundation in Windows and Linux operating systems In-depth knowledge of networking concepts: DNS, DHCP, routing, VPNs, Active Directory, SAML, SSL, HTTPS, etc. Experience with security solutions: Firewalls, ZTNA, CASB, SASE, MFA, Identity Federation Expertise in at least one Desktop Virtualization platform: Citrix, VMware Horizon, WVD, MS RDP, etc. Familiarity with cloud platforms like Azure and AWS is a plus Knowledge of solution architecture, capacity planning, and system integration Exposure to licensing models (e.g., Windows Server, RDS CALs) Prior experience in presales roles within startups is highly desirable Behavioral Competencies: Strong communication skills (verbal and written) Demonstrated leadership abilities and team management experience Analytical thinker with a logical approach to problem-solving High degree of accountability, initiative, and ownership Flexible and adaptable to changing priorities Customer-focused with the ability to build strong business relationships Nice to Have: Prior experience working with Accops products Experience in VDI, VPN, MFA, MDM, cloud security solutions Exposure to customer interactions at the executive level Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Platform Engineer Location: Bengaluru, Karnataka, India Full-time partially remote About ColorTokens At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen but with our cutting-edge ColorTokens Xshield platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected. Our innovative platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester Wave : Microsegmentation Solutions (Q3 2024), ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions. Our culture We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously. Self-starters and high-motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of world s impactful organizations be it a children s hospital, or a city, or the defense department of an entire country. Position Overview: Colortokens is looking for a Junior Platform Administrator to assist in managing, maintaining, and optimizing our NextGen Security Information and Event Management (SIEM) platform. The ideal candidate will support the day-to-day operations, help onboard customer log sources, troubleshoot integration issues, and provide technical assistance to the security operations team. This role is ideal for a motivated professional with 3+ years of experience in SIEM administration, security operations, or log management. Key Responsibilities: SIEM Platform Administration Assist in deploying, configuring, and maintaining the NextGen SIEM platform (e.g., Stellar Cyber, Splunk, Sentinel, QRadar, Chronicle, Exabeam). Perform basic updates and patches to ensure platform security and functionality. Monitor SIEM health, performance, and uptime under the guidance of senior administrators. Log Source Management Onboard new log sources and validate data ingestion. Help troubleshoot log ingestion, parsing, and formatting issues. Maintain log retention policies for compliance. Rule and Use Case Management Support the development and deployment of detection rules, correlation use cases, and alerts. Tune existing use cases to minimize false positives. Work closely with security analysts to refine alerting strategies. Integration and Automation Assist in integrating SIEM with other security tools (e.g., EDR, microsegmentation, vulnerability scanners). Work on basic automation tasks using scripting (Python, PowerShell) to enhance SIEM efficiency. Platform Security and Compliance Support role-based access control (RBAC) and platform security policies. Help ensure SIEM adheres to compliance standards like SOC2, ISO 27001. Participate in periodic security audits. Network Debugging & Troubleshooting Have a basic understanding of TCP/IP, networking concepts, and protocols. Assist in debugging network connectivity issues related to SIEM log ingestion. Use basic network troubleshooting tools. Collaboration and Support Work alongside SOC analysts, threat hunters, and security engineers. Provide basic technical support for SIEM users. Assist in training and documentation for security teams. Performance Monitoring and Optimization Monitor storage and indexing performance to ensure optimal operations. Report any performance issues to senior administrators. Contribute to platform health reports and alerting metrics. Incident Support Assist SOC teams in log analysis, incident response, and forensic investigations. Ensure log data is readily available for security incidents. Education and Certifications: Bachelor s degree in Computer Science, Information Security, or a related field. Certifications (Preferred but not mandatory): Splunk Certified User/Admin Microsoft Certified: Security Operations Analyst Associate QRadar Certification Any SIEM-related certification Experience: 3+ years of experience in SIEM administration, security operations, or log management. Hands-on experience with at least one SIEM platform (e.g., Stellar Cyber, Splunk, Sentinel, Chronicle, Exabeam). Basic knowledge of log ingestion, rule creation, and data parsing. Exposure to scripting (Python, PowerShell) for automation. Basic understanding of TCP/IP networking concepts and network debugging. Technical Skills: Understanding of log formats, Syslog, JSON, XML, and data pipelines. Basic knowledge of querying languages (KQL, SPL, AQL). Familiarity with SIEM integration with security tools like EDR, SOAR, NDR. Awareness of MITRE ATT&CK, NIST, or CIS security frameworks. Basic experience with network troubleshooting tools (ping, traceroute, netcat (nc)). Soft Skills: Strong problem-solving and troubleshooting abilities. Good verbal and written communication skills. Ability to work collaboratively in a security operations environment. Preferred Skills: Basic understanding of cloud-based security solutions (AWS, Azure, Google Cloud). Exposure to SOAR tools (e.g., Cortex XSOAR, Splunk Phantom). Interest in machine learning-based anomaly detection for SIEM. Key Metrics for Success: Successful onboarding of log sources. Improvement in log ingestion and parsing accuracy. Contribution to fine-tuning detection rules. Timely resolution of SIEM-related support requests. Ability to identify and troubleshoot basic network connectivity issues.

Job Title: Associate Credit Card Operations Location: Bengaluru, India Employment Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company transforming how banks and fintechs design and launch modern financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform, Tachyon, is the industry s first fully cloud-native and API-enabled banking stack. It integrates issuance, processing, lending, fraud & risk, and more into a single-vendor platform. With over 15 million cards issued globally, Zeta enables banks to deliver: Rich, digital-first experiences Hyper-personalized card programs Rapid deployment via web-based product configurators API-based innovation and scalability Intuitive, modern back-office systems Advanced regulatory and compliance tools We re trusted by major banks and fintechs globally and backed by investors like SoftBank and Mastercard, with a $1.5 billion valuation and a team of 1700+ employees, over 70% in R&D. About the Role Zeta is collaborating with HDFC Bank to manage and operate a modern credit card program built on the Zeta Platform. We are seeking dynamic professionals to join our Credit Card Business Operations Unit, supporting critical functions such as onboarding, dispute handling, reconciliation, and end-to-end lifecycle management of credit card customers. This is an exciting opportunity to be part of a growing, innovation-driven team that is reshaping banking operations. Key Responsibilities Operations Oversight: Monitor and resolve onboarding, delivery, and dispatch issues for new credit card customers. Dispute & Fraud Resolution: Handle fraud and dispute cases in compliance with process and regulatory timelines. Reconciliation & Settlement: Manage transaction settlement processes and ensure accurate reconciliation of accounts. Lifecycle Management: Oversee credit card lifecycle processes, including account maintenance, repayment tracking, credit balance refunds, and closures. Stakeholder Coordination: Collaborate with internal and external teams (e.g., product, engineering, bank partner) to resolve operational issues effectively and on time. Skills & Competencies Strong communication and interpersonal skills. Customer-first mindset with a proactive problem-solving approach. High level of accountability and attention to detail. Ability to manage time effectively in a fast-paced and dynamic environment. Qualifications & Experience Education: Graduate degree in any discipline. Experience: 1 5 years of relevant experience in Credit Card Operations, Customer Servicing, or Banking Operations. Prior exposure to onboarding, dispute management, settlements, and lifecycle operations in cards domain is highly preferred. Equal Opportunity Statement Zeta is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We encourage individuals from all backgrounds, communities, and identities to apply. Qualification : Graduate degree in any discipline.

DevOps Engineer Bangalore, India Location: Bangalore (Bengaluru) Experience: 2 to 8 Years Industry: IT Software / Cloud & DevOps Job Summary: We are seeking an experienced DevOps Engineer to design, implement, and manage CI/CD pipelines on AWS and support application deployments. The ideal candidate will have hands-on expertise with AWS services, automation tools, and security integration within DevOps workflows. Key Responsibilities: Design, configure, and maintain CI/CD pipelines using AWS native tools or traditional platforms such as Jenkins, GitHub Actions, etc. Deploy applications on AWS using services like AWS Fargate, EBS, S3, CodePipeline, CodeBuild, and others Onboard applications onto AWS DevOps platform following the required CI/CD workflow Collaborate with application and operations teams to provide remediation and support for CI/CD pipeline onboarding Integrate various test automation frameworks and tools into CI/CD pipelines for continuous testing Implement security scanning and frameworks within pipelines, including SAST, DAST, IAST, and RASP Monitor the DevOps platform, applications, and infrastructure; respond proactively to incidents and events Automate operational tasks using Ansible or scripting languages (e.g., Python, Bash) Develop reusable automation assets and scripts to streamline DevOps processes Required Skills: Proven experience setting up and managing CI/CD pipelines on AWS and other platforms Strong knowledge of AWS services relevant to DevOps: Fargate, EBS, S3, CodePipeline, CodeBuild Familiarity with automation tools like Ansible, scripting languages, and infrastructure-as-code Experience integrating security tools and frameworks within DevOps pipelines Good troubleshooting and monitoring skills with cloud-native tools and third-party platforms Excellent collaboration skills for working across development and operations teams Preferred Qualifications: Bachelor s degree in Computer Science, Engineering, or related field Certifications in AWS DevOps (AWS Certified DevOps Engineer) or similar credentials Experience with container orchestration (e.g., Kubernetes) and Docker Knowledge of Agile and DevSecOps methodologies Work on cutting-edge cloud-native DevOps solutions Collaborate with a dynamic team focused on automation and security Opportunity for professional growth and certification support Qualification : Bachelors degree in Computer Science, Engineering, or related field.

Director Implementation Location: Bengaluru, India About MaxVal MaxVal began in 2004 as an IP services company, rooted in efficiency, cost-effectiveness, and continuous process improvement. Our early adoption of tech-enabled solutions helped us evolve into a product-driven organization, delivering cutting-edge Intellectual Property (IP) management tools. Today, we serve over 600 global clients across the full IP lifecycle with a team of 725+ domain and technology experts. At MaxVal, we "do the right things" and innovate relentlessly to deliver success for both our customers and employees. Job Summary As Director Implementation, you will lead the end-to-end delivery of Symphony, MaxVal s flagship IP Management platform built on Salesforce. You will oversee the implementation lifecycle from requirements analysis to final deployment ensuring timely, high-quality, and scalable solutions for enterprise clients. You ll manage a cross-functional team of Salesforce Developers, QA Engineers, and DBAs, with a focus on customer satisfaction, architectural integrity, and strategic execution. Key Responsibilities Implementation Leadership Own the full implementation lifecycle for Symphony solutions from client onboarding and requirements gathering to configuration, deployment, and post-go-live transition. Ensure projects meet timeline, quality, and scope expectations across multiple concurrent implementations. Architecture & Solution Design Lead the design of scalable Salesforce/Symphony solutions, incorporating best practices for performance, data integrity, and long-term sustainability. Define and maintain a Salesforce architecture roadmap aligned with client needs and product evolution. Team Leadership & Resource Management Direct and mentor a team of 20+ professionals including Salesforce Developers, QA Engineers, and DBAs. Promote a culture of accountability, continuous learning, and cross-functional collaboration. Client Engagement & Stakeholder Management Act as a primary point of contact for clients during the implementation phase. Translate client business needs into technical requirements and ensure alignment throughout the project lifecycle. Proactively manage risks, escalate issues, and deliver regular status updates to internal and external stakeholders. Governance & Compliance Implement and enforce Salesforce/Symphony governance, ensuring adherence to data security and regulatory standards. Conduct performance monitoring, audit checks, and post-implementation reviews to optimize future rollouts. Cross-Functional Collaboration Work closely with Product Management, Sales, Support, and Customer Success teams to ensure seamless handoffs and end-to-end customer satisfaction. Collaborate with vendor and partner teams to integrate third-party tools and AppExchange solutions when required. Qualifications Required 10+ years of experience in Salesforce implementation or technical delivery roles. Proven experience managing and scaling teams comprising Salesforce developers, QA, and DBAs. Strong background in Salesforce architecture and solution design, with hands-on experience in Apex, SOQL, Lightning, and integrations. Exceptional stakeholder communication, team leadership, and project management skills. Experience delivering enterprise SaaS implementations, preferably in legal tech or IP management domains. Preferred Prior experience implementing or supporting Symphony or other IP lifecycle platforms. Familiarity with Salesforce updates, roadmap, and emerging features. Knowledge of performance tuning, deployment automation, and Salesforce compliance best practices.

Senior Data Engineer Location: Bengaluru Department: Global Strategic Services Data Engineering EMEA Type: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader driving industrial digital transformation. Our platforms Cognite Data Fusion and Cognite Atlas AI enable companies across Energy, Utilities, Manufacturing, and Chemicals to solve complex challenges using AI, contextual data, and automation. Cognite is backed by top-tier investors and recognized with global innovation awards. Our Values Impact: We deliver results that matter. Ownership: We take initiative, act inclusively, and embrace accountability. Relentless: We pursue excellence and innovation with resilience. About the Role As a Senior Data Engineer, you ll lead the development of scalable data solutions that empower critical industries to make informed decisions. You ll work on high-impact projects across regions, collaborating with solution architects, data scientists, and product teams. This is a growth role with room to influence product direction and mentor junior engineers. Key Responsibilities Architect and implement robust data pipelines using Cognite Data Fusion, Python, SQL, and REST APIs. Lead integrations, data modeling, and transformation tasks using cloud-native technologies. Design custom data models for discovery, mapping, and cleansing industrial data. Collaborate closely with cross-functional teams to deliver digital solutions. Conduct code reviews and champion engineering best practices. Contribute to Cognite s SDKs and internal tools. Translate customer use cases into scalable, reusable data engineering frameworks. Mentor team members and support customer onboarding when needed. What You ll Bring Bachelor s or Master s in Computer Science or related field (or equivalent experience). 5+ years in a data-intensive, customer-facing engineering role. Expertise in Python, SQL, REST APIs, and pipeline orchestration. Experience with distributed computing, Kubernetes, and cloud platforms (Azure, GCP). Familiarity with data from industrial domains like oil & gas or manufacturing is a plus. Strong DevOps mindset with hands-on experience in Git, CI/CD, and deployments. Proactive and collaborative; able to work independently and solve complex challenges. A growth mindset with willingness to ask for help and share knowledge openly. Be part of a global team spanning 70+ nationalities with strong DEI focus. Work at our Bengaluru office (Rathi Legacy, Hoodi) in a modern hybrid environment. Enjoy flat hierarchy, fast decision-making, and high ownership culture. Collaborate with world-class professionals on industry-transforming projects. Shape the future of industrial data and drive real-world impact at scale. If you re passionate about solving meaningful problems with cutting-edge data technologies, apply today. We welcome applicants from all backgrounds and experiences you might be the perfect fit, even if you don t meet every single requirement. Qualification : Bachelors or Masters in Computer Science or related field (or equivalent experience).

Partner Engineer, Google Cloud Google - Bengaluru, Karnataka, India Join Google in Bengaluru, Karnataka, India and become a key enabler of the Google Cloud partner ecosystem! We're looking for a seasoned Partner Engineer to work closely with our partner development managers, fostering growth and providing crucial technical support to our partners. Your expertise will be vital in understanding our partners' technical capabilities and recommending the ideal partners and solutions to our valued customers. In this role, you will guide partners in leveraging Google Cloud services to accelerate their time-to-market, differentiate themselves from competitors, and unlock new avenues for business growth. You will be instrumental in ensuring our partners' success during the critical migration and deployment phases, equipping them with full access to Google Cloud's essential artifacts, tools, templates, and best practices. You will also play a key role in educating prospective partners on Google Cloud's features, assisting them in building innovative solutions, and collaborating with our product marketing and engineering teams to drive continuous improvements to our Google Cloud offerings. Google Cloud is committed to empowering organizations worldwide to digitally transform their businesses. We deliver enterprise-grade solutions powered by Google s cutting-edge technology and provide developers with sustainable building tools. As a trusted partner for customers across more than 200 countries and territories, we enable growth and solve their most complex business challenges. Responsibilities: Empower System Integrator (SI) partners and Independent Software Vendors (ISV) technical teams by enhancing their skills, capabilities, and capacity through effective prototyping and compelling product integration demonstrations. Guide customers through thorough assessments of their existing legacy application environments. Collaborate closely with partner managers to strategically identify and recruit high-potential partners within the market and diligently monitor their delivery capabilities. Drive the successful onboarding of ISV partners to the Google Cloud Marketplace and empower SI partners to achieve successful pilot projects, impactful proof-of-concept deployments, and seamless transitions to production workloads. Develop comprehensive partner technical development plans aligned with annual planning cycles and actively promote technical wins for SI partners, ensuring strong alignment with customer opportunities. Partner with ISV/SI partners to create valuable solution documentation, engaging joint technical articles, informative webinars, and other collaborative content. Build solution-focused technical assets designed to benefit both internal and external partners. Provide expert recommendations on integration strategies, robust enterprise architectures, scalable platforms, and essential application infrastructure required for the successful implementation of comprehensive solutions on Google Cloud. Minimum Qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in cloud architecture, working with a system integrator as an architect or in a delivery role, providing solutions directly to end customers. Proven experience with data migration strategies and the successful movement of production systems in on-premise/data center environments or in various migration to cloud scenarios. Hands-on experience in designing and building architectures and with the seamless migration of workloads to cloud environments. Solid experience with diverse database technologies (e.g., Oracle, SQL Server, PostgreSQL, MySQL, etc.). Preferred Qualifications: Demonstrated experience in building strong and productive business partnerships. Significant experience in cloud migrations and application modernization, effectively translating customer business needs into innovative cloud-centric solutions. Practical experience working with data and Artificial Intelligence/Machine Learning (AI/ML) workloads. In-depth knowledge of application data management architectures, including storage subsystems, high availability strategies, backup and recovery procedures, disaster recovery planning, performance optimization, scalability considerations, robust security measures, effective monitoring practices, and comprehensive database management. Exceptional ability to conduct engaging and informative technical discussions and engagements. Excellent communication skills, both written and verbal. Qualification : Bachelor's degree or equivalent practical experience.

Job Title: Support Engineer Location: Bengaluru Company: Loadshare Networks About Loadshare Networks At Loadshare, we re building India s largest intra-city logistics marketplace. Founded in 2017, we re a Series C startup backed by leading investors such as Tiger Global, Matrix Partners, BII, Stellaris, BeeNext, and Filter Capital. Our platform supports a wide range of intra-city logistics operations, including: Quick Commerce: Blinkit, Zepto, BBNow Food Delivery: Swiggy, Zomato Hyperlocal: Apollo, Licious Grocery: Reliance, Spencers, ONDC eCommerce: Flipkart, Amazon, Meesho, ShipRocket Bike Taxi: Uber, Ola Scale & Reach: 500,000+ daily last-mile deliveries across 500+ towns 20,000+ active delivery partners 1M+ shipments daily via our proprietary supply chain SaaS platform Role Overview We re looking for a skilled Support Engineer to join our Bengaluru team. You ll be the first point of contact for resolving customer issues, analyzing technical problems, and collaborating closely with the engineering and product teams to ensure a smooth, high-quality user experience. This role is ideal for someone who enjoys problem-solving, has strong technical aptitude, and communicates clearly with internal and external stakeholders. Key Responsibilities Troubleshoot and resolve user-reported issues on web and Android platforms. Collaborate with product and engineering teams to handle technical escalations. Conduct root cause analysis and assist in identifying long-term fixes. Manage tickets and user requests using support tools such as Freshdesk or Zendesk. Document known issues and resolutions to improve the support knowledge base. Perform data analysis using SQL and Excel to support incident investigation. Support implementation and onboarding efforts for clients as needed. Proactively suggest product or process improvements based on user feedback. Requirements 2+ years of experience in a technical support role, preferably in a B2B SaaS environment. Strong skills in SQL, database management, and Microsoft Excel. Hands-on experience with customer support tools like Freshdesk, Zendesk, or similar platforms. Prior experience supporting cloud-based applications and Android apps. Excellent troubleshooting and problem-solving skills. Strong verbal and written communication in English and Hindi. Ability to clearly articulate issues, root causes, and solutions to both technical and non-technical audiences. Experience in stakeholder engagement, customer success, or relationship management is a plus. Key Skills SQL, Databases, Excel Problem Solving & Root Cause Analysis Freshdesk / Zendesk / Support Platforms Cloud & Android Application Support Customer Service & Relationship Management Gap Analysis & Stakeholder Communication

Job Title: Technical Account Manager Location: Bangalore (On-site; full-time) About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: About the role Locus is seeking a Technical Account Manager who will be responsible for working with and supporting the customer to derive Operational Value and Success from the Locus solutions. Responsibilities will include primary responsibility, post initial Go Live, for the Day to Day Functional, Operational and Usability enablement for Customers. The individual will work as part of the Customer Success team to deliver logistics, solution-oriented services to Fortune 1000 clients. Based upon experience, specific responsibilities may include Key Responsibilities: Act as the primary technical advisor for assigned clients, providing guidance on best practices and proactive support to drive success with Locus s solutions. Collaborate with clients to understand their technical and business requirements, ensuring our solution aligns with their goals. Manage and troubleshoot complex technical issues, providing resolution and guidance to prevent recurrence. Lead product onboarding, configuration, and integration efforts, ensuring smooth adoption and usage. Conduct workshops/trainings to help clients increase adoption. Ensure onboarding, adoption and expansion of the solution for customers during operations. Partner closely with product and engineering teams to advocate for customer needs and participate in the development of new features or solutions based on customer feedback. Conduct regular account reviews and status meetings with customers, offering insights into product usage and providing optimization recommendations. Create and maintain documentation, FAQs, and other technical resources to support self-service and client education. Work closely with sales and customer success teams to support renewals, upsells, and cross-sells by demonstrating the value and benefits of Locus s solutions. Qualifications: 5-7 years consulting experience in Supply Chain, Logistics and/or Transportation Management solutions required and experience in systems applications consulting, either internally or via an IT organization or externally with a consulting firm or software provider. Hands on experience in configuring, testing and implementing Supply Chain, Logistics and/or Transportation Management solutions required. Proven ability to facilitate knowledge transfer and translate complex technical issues into compelling business benefits. Strong customer facing skills, ability to influence and motivate internal/externals teams and vendor partners. Exceptional client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful Go-live. Experience in configuring and delivering software demonstrations are mandatory. Deep understanding of Supply Chain, Logistics and/or Transportation Management related processes. Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization. Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.

What Makes Us a Great Place to Work We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity, and a model of social responsibility. We are currently ranked #1 on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four for the last 13 years. We believe that diversity, inclusion, and collaboration are key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ, and parents. Who You ll Work With Vector is Bain s integrated digital and analytics capability, bringing together Enterprise Technology and AI, Insights & Solutions (AIS) to deliver cutting-edge innovation. AIS, formed through the merger of Bain's Advanced Analytics and Innovation & Design teams, is a diverse group of experts in analytics, engineering, product management, and design. Together, we create human-centric solutions that leverage the power of data and artificial intelligence to drive competitive advantage for our clients. As part of AIS, the India-based Center of Excellence (COE) specializes in delivering Generative AI (Gen AI) and advanced engineering solutions for our clients globally. The COE will also lead the charge on building solution accelerators for our clients. What You ll Do As a Manager, AIS Software Engineering, you will lead the development and application of technical solutions to address complex problems in various industries. You will guide a diverse engineering team through the entire engineering lifecycle while collaborating with remote and distributed teams, including both technical and consulting teams across the globe. Your responsibilities will include designing, developing, optimizing, and deploying cutting-edge software engineering solutions and infrastructure at the production scale required by the world s largest companies. Collaboration: Work closely with colleagues in the AIS COE (e.g., data scientists, ML engineers, software engineers, platform engineers) to build software solutions that solve clients business problems. Technical Leadership: Serve as the overall technical leader, providing deep expertise in software engineering, distributed systems, AI, and application architecture design. Lead the development and delivery of end-to-end solutions for client cases. Development Lifecycle: Lead key parts of the software development life cycle, including architecture design, writing clean code, conducting code reviews, writing documentation, and identifying issues and resolutions. Framework Development: Collaborate on (or lead) the development of re-usable common frameworks, models, and components to address common software engineering problems across industries and business functions. Best Practices & Innovation: Drive best practices in software engineering and share learnings with team members in AIS. Promote industry-leading innovations to create significant client impact. Team Management: Contribute to creating a great working environment that attracts talented engineers. Act as a PD Advisor as needed and support recruiting and onboarding new team members. Travel Requirements: Minimum travel, based on project needs and training opportunities. About You Education & Experience: Bachelors/Master s degree in Computer Science, Engineering, or a related technical field. 8+ years of hands-on experience in web development, programming languages, version control, software design patterns, infrastructure, deployment, integration, and unit testing. 3+ years of experience managing software engineers. A proven track record of leading a team and collaborating on strategic initiatives, with experience in shipping production applications and software analytics products. Technical Expertise: Expert knowledge (5+ years) of Python. Deep experience with server-side frameworks and technologies such as FastAPI, Node.js, Flask. Familiarity with cloud platforms like AWS, Azure, or GCP. Strong understanding of software architecture, DB design, scalability, and SQL, with experience in RDBMS (e.g., MySQL, PostgreSQL) and NoSQL (e.g., MongoDB, Cassandra, Elasticsearch). Experience with client-side technologies such as React, Vue.js, HTML, and CSS. Familiarity with DevSecOps principles, CI/CD tools, MLOps, LLMOps, and infrastructure as code (Jenkins, Docker, Kubernetes, Terraform). Knowledge of software security, privacy regulations, and cybersecurity. Soft Skills: Strong interpersonal and communication skills, including the ability to explain technical concepts to colleagues and clients from other disciplines. Curiosity, proactivity, and critical thinking. Ability to collaborate effectively with people at all levels and with multi-office/region teams. Ability to work independently, manage multiple priorities, and thrive in a fast-paced and ambiguous environment. About Us Bain & Company is a global consultancy that helps the world s most ambitious change makers define the future. Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling today s urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a platinum rating from EcoVadis, the leading platform for environmental, social, and ethical performa...

Senior Customer Success Executive Ad Automation About the Role: Senior Customer Success Executive - Ad Automation As the Customer Support Lead Ad Automation, you will be responsible for managing and leading the customer support team focused on resolving client issues related to using the Shopalyst Ad Automation platform that integrates with popular media platforms like Meta (Facebook), DV360, Google Ads etc. You will work closely with cross-functional teams, ensuring that customer issues are resolved promptly and that our clients can maximize the effectiveness of their digital advertising campaigns. You will also have the opportunity to shape and refine customer support processes, deliver exceptional service to clients, and be the voice of the customer within the organization. Responsibilities Team Leadership & Management Lead, mentor, and manage a team of customer support specialists focused on Shopalyst Ad Automation platform that integrates with popular media platforms. Set clear goals and objectives for the team and ensure consistent performance and adherence to service level agreements (SLAs). Conduct regular one-on-one meetings, performance reviews, and provide coaching to help team members grow in their roles. Develop and implement processes to improve team efficiency, collaboration, and customer satisfaction. Customer Support for Digital Ad Platforms Provide detailed customer support for clients using Shopalyst Ad Automation platform that integrates with popular media platforms like Meta (Facebook), Google Ads, DV360, and other digital advertising platforms. Troubleshoot and resolve issues related to ad campaign setups, targeting, tracking, reporting, and optimization. Handle complex client escalations and ensure timely and effective resolution of technical issues. Collaborate with engineering and product teams to address product-related challenges and improvements. Cross-functional Collaboration Work closely with the Product, Engineering, and Sales teams to relay customer feedback and advocate for client needs. Provide product insights and troubleshooting guidelines to both internal teams and clients. Assist the Sales and Account Management teams by providing product support for pre-sales activities and customer onboarding. Client Training & Education Conduct training sessions and create self-service resources (e.g., guides, FAQs) to empower clients to use Shopalyst Ad Automation platform. Stay up to date with new features, updates, and best practices in Shopalyst Ad Automation, Meta, Google Ads, DV360, and other relevant media platforms. Reporting & Documentation Maintain detailed records of customer interactions and technical issues within the support ticketing system. Provide regular reports and insights on team performance, common customer issues, and potential product improvements. Monitor ticket queues and ensure that customer queries are handled in a timely manner. Continuous Improvement Analyze customer feedback to identify trends and recurring issues to improve the overall customer experience. Drive initiatives to enhance customer satisfaction and streamline support processes. Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Job Title: Senior DevOps / Site Reliability Engineer Location: Pune, India Company: Blue Yonder Experience: 10 to 13 years Education: Bachelor s Degree in Computer Science, Engineering, or related STEM fields Company Overview Blue Yonder is a leading AI-driven Global Supply Chain Solutions provider and consistently recognized as one of Glassdoor s Best Places to Work. We are driving the next wave of digital transformation in manufacturing and retail, delivering innovative SaaS solutions that power intelligent supply chains across the globe. We are looking for a Senior DevOps / Site Reliability Engineer (SRE) to lead the design, development, deployment, and operational management of our Azure SaaS solution. This role requires strong DevOps, cloud delivery, and infrastructure automation expertise, along with leadership capabilities to guide a growing global team. Role Overview In this role, you will be responsible for architecting, planning, and executing end-to-end delivery pipelines, supporting both product development and operational stability. Working closely with platform, product, and architecture teams, you will implement best-in-class DevOps and SRE practices, ensuring scalability, resilience, and cost optimization. Key Responsibilities Architect, design, and manage CI/CD pipelines and infrastructure for a cloud-native, multi-tenant SaaS solution on Azure. Lead sprint planning, backlog grooming, and architecture discussions. Develop quality automation scripts and tools to reduce manual efforts and enable self-healing, self-service capabilities. Identify and resolve operational bottlenecks and proactively improve observability (monitoring, alerting, logging). Participate in code reviews, ensure secure and scalable designs, and mentor junior and mid-level engineers. Collaborate with stakeholders to understand business and technical requirements and translate them into actionable user stories. Implement and enforce cloud cost optimization strategies. Conduct post-incident reviews with a blameless culture to identify root causes and drive continuous improvements. Automate service requests and standard operational procedures. Drive improvements to the team s continuous integration pipeline, ensuring rapid and reliable deployments. Stay updated with the latest DevOps, SRE, and cloud technologies and bring innovative ideas to the table. Participate in team hiring and actively contribute to onboarding new team members. Technical Environment Languages: Java, Python, PowerShell, Shell Scripting DevOps Tools: Azure DevOps, GitHub Actions, Jenkins Cloud: Microsoft Azure (ARM Templates, AKS, Event Hub, HDInsight, Azure AD, Application Gateway, Virtual Networks) Architecture: Microservices, Kubernetes, Docker, Event-driven architecture Frameworks: Spring Boot, Hibernate Monitoring & Logging: Elasticsearch, Spark, Kafka Databases: RDBMS, NoSQL Version Control: Git Required Skills & Experience Bachelor s Degree (STEM preferred) with 10 to 13 years of experience in DevOps, Cloud Delivery, or Site Reliability Engineering. Proven hands-on experience with Azure Cloud Services. Expertise in setting up and optimizing CI/CD pipelines. Strong scripting experience: Shell and PowerShell are mandatory; Python is a plus. Strong understanding of container technologies (Docker, Kubernetes) and microservices architecture. Experience integrating and managing third-party monitoring and logging tools. Strong problem-solving skills and ability to work with global, cross-functional teams. Excellent communication and stakeholder management skills. Nice to Have Development experience in Java or Python. Experience working in agile teams with a product-centric mindset. Experience working in manufacturing or retail domains. Exposure to AI/ML-driven monitoring and observability tools. Work with cutting-edge technologies on globally impactful solutions. Collaborate with diverse and talented teams across the US, India, and the UK. Foster your career growth through mentorship, continuous learning, and leadership opportunities. Experience an inclusive, flexible work culture where innovation and creativity thrive. Diversity, Inclusion, Value & Equality (DIVE) At Blue Yonder, we are committed to building an inclusive environment where everyone feels empowered to be themselves. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Qualification : Bachelors Degree in Computer Science, Engineering, or related STEM fields