Onboarding Jobs in Mohali

About the Role: We are seeking an experienced and customer-centric Senior Product Onboarding Specialist to join our team in Mohali. In this senior role, you will play a pivotal part in ensuring that our customers are onboarded seamlessly, receive personalized product demos, and are educated on best practices to maximize the value of our solutions. You will work closely with cross-functional teams to remove any roadblocks and contribute to improving product adoption and customer retention strategies. Key Responsibilities: Customer Onboarding: Lead and conduct high-level onboarding meetings, product tours, and company presentations, ensuring that customers understand how our products align with their business needs. Provide in-depth and tailored product demos based on the customer's goals, ensuring that complex product features are clearly explained and understood. Guide customers through product setup and ensure they are equipped for success from day one. Customer Education and Optimization: Work closely with customers to understand their specific goals and provide customized product information and best practices to help them achieve their desired outcomes efficiently. Proactively identify and remove roadblocks such as product-related issues, poor implementation, or gaps in customer knowledge that hinder their progress. Provide high-quality, ongoing educational materials and support to enhance product usage and adoption. Product Adoption and Retention: Collaborate with internal teams (e.g., customer support, product development) to address customer concerns and ensure timely issue resolution. Play a critical role in improving product adoption rates and increasing customer retention by fostering positive relationships and engagement strategies. Use insights from customer interactions to provide feedback to internal teams for continuous product improvement. Video Demonstrations and Educational Content: Create professional-grade video demonstrations, tutorials, and educational content to help customers better understand and utilize product features. Develop comprehensive onboarding materials, including step-by-step guides, video walkthroughs, and other resources that assist customers in achieving success with our products. Qualifications: Bachelor s degree in Business, Marketing, or a related field. 3-5 years of experience in product onboarding, customer success, or a related customer-facing role. Proven experience delivering product demos and guiding customers through complex product setups. Strong communication, presentation, and problem-solving skills with the ability to distill complex concepts into clear, actionable insights. Expertise in creating educational content, particularly video demonstrations, to support product adoption and customer success. Experience working with CRM systems, customer support tools, and video editing software is highly desirable. Demonstrated ability to build strong customer relationships and contribute to improving customer retention. Self-motivated and organized, with a proactive approach to solving customer challenges. Top Reasons to Work with Us: Join a fast-paced team of like-minded individuals who share your passion for customer success and technology. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and advanced technologies. Enjoy a high-growth work environment with ample learning and development opportunities. Competitive compensation package based on experience and skill. Qualification : Bachelors degree in Business, Marketing, or a related field.

we Are Seeking A Highly Motivated And Enthusiastic Individual To Join Our Customer Success Team. As A Member Of This Team, You Will Play A Crucial Role In Building Relationships With Potential Clients And Driving Sales Growth. If You Enjoy Engaging With People, Have Excellent Communication Skills, And Are Driven To Achieve Results, This Position Is Perfect For You. what You Need For This Position bachelor's Degree In Business, Marketing, Or A Related Field proven Experience In A Customer Success Or Account Management Role, Preferably In The It Sector strong Interpersonal And Communication Skills, With The Ability To Build Rapport And Effectively Engage With Clients excellent Problem-Solving And Analytical Skills, With A Data-Driven Approach To Decision-Making ability To Manage Multiple Clients And Projects Simultaneously, While Maintaining A High Attention To Detail self-Motivated And Proactive, With A Passion For Delivering Exceptional Customer Experiences familiarity With Crm Software And Customer Success Tools Is A Plus ability To Thrive In A Fast-Paced And High-Pressure Environment. demonstrated Eagerness To Learn, Grow, And Contribute To The Team's Success. availability For Full-Time In-Office Work. what You Will Be Doing serve As The Primary Point Of Contact For Assigned Clients, Building Strong Relationships And Understanding Their Business Needs And Objectives proactively Engage With Clients To Ensure They Are Maximizing The Value Of Our Products And Services provide Product Demonstrations, Training, And Onboarding Support To Clients identify Opportunities For Upselling And Cross-Selling Based On Client Needs And Goals collaborate With Internal Teams To Address Client Issues And Concerns In A Timely Manner monitor Client Usage And Performance Metrics To Identify Areas For Improvement And Make Recommendations conduct Regular Business Reviews And Present Reports To Clients On Their Progress And Achievements act As A Trusted Advisor To Clients, Offering Strategic Guidance And Best Practices stay Updated On Industry Trends And Developments To Provide Relevant Insights And Recommendations To Clients foster A Culture Of Customer Success Within The Company And Contribute To The Overall Improvement Of Our Customer Success Processes And Strategies conduct Research To Identify New Business Opportunities And Stay Updated On Industry Trends. visiting Potential Prospects In Person To Provide Demonstrations Of Our Products And Services. onboard New Partners And Ensure Their Successful Integration With Our Products And Service cultivate Long-Term Relationships With Partners And Customers And Maximize Sales Opportunities. meet Departmental Goals And Achieve Key Performance Indicators (kpis). assist With Other Duties As Assigned To Support The Overall Success Of The Team. Qualification : bachelor's Degree In Business, Marketing, Or A Related Field

Job Title: Go-To-Market Engineer Location: Mohali The Role As a GTM Engineer, you will play a critical role in scaling BotPenguin s revenue operations by building automated, data-driven systems for lead generation, pipeline management, and campaign optimization. You will collaborate with sales, marketing, and product teams to implement automation strategies, integrate tools, and optimize growth funnels. What you need for this role Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 1 to 3 years in a GTM Technical or Solutions Engineering role. Strong business acumen combined with technical expertise in growth operations. Experience with marketing automation, lead scoring, and sales pipeline management. Proficiency in SQL, Python, or other scripting languages for data processing and automation. Hands-on experience with APIs, CRM systems (HubSpot), and automation tools (Zapier, Pabbly, or similar). Proficiency in building scalable automated systems. Quick to adapt and learn new growth technologies Ability to experiment, iterate, and scale successful growth strategies. What you will be doing Buyer Journey Optimization: Design and optimize the full-funnel buyer journey, from ICP identification to revenue conversion. Tech Stack Integration: Use SQL/Python/APIs or other suitable tech stack to integrate marketing automation tools, CRM, and analytics platforms. Campaign Execution: Manage outbound and inbound campaigns, leveraging automation and analytics to improve performance. Data & Analytics: Build dashboards, implement tracking mechanisms, and generate reports to drive data-backed decisions. Scalability & Efficiency: Ensure automation systems and growth campaigns scale effectively as the pipeline grows. Collaboration: Work closely with Sales, Marketing, and Product teams to align GTM initiatives with business goals. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Qualification : Bachelor's degree in Computer Science, IT, or related field.

Job Title: Sr. Business Development Executive Experience: 4+ years | Location: Mohali | Department: Sales and Marketing Education Required: MBA/B.Tech/M.Tech/MCA in Computer Science or equivalent About Organisation VT Netzwelt Pvt Ltd, in its 10th year, is a renowned global organisation known for designing, developing and maintaining top-notch web, mobile, and e-commerce applications. We have a dedicated team of 130+ full-time experts located in India, Europe, and the USA. Our main focus is on developing inventive solutions for intricate technical problems and enabling our clients to fully embrace the advantages of digital transformation. Our clientele consists of publicly listed companies, multinational corporations, and emerging startups, all of whom share our steadfast dedication to high quality, agile processes, sustainable solutions, and technical expertise. Job Role We are seeking an experienced and motivated Senior Business Development Executive to join our team and take charge of Upwork bidding for international markets. The ideal candidate will have a proven track record of successfully securing projects on Upwork, exceptional communication and negotiation skills, and a deep understanding of international markets. This role requires a strategic thinker who can identify and pursue business opportunities, build client relationships, and contribute to the overall growth of our organisation. Required Skills and Experience 4+ Years of experience selling in the US and Canadian market. Experience selling software services, including Mobile, MEAN & MERN stack, Magento (eCommerce), etc. Experience in managing profiles and portfolios on platforms like Upwork, Fiverr, Toptal, We Work Remotely, etc. Experience in end-to-end sales using platforms like Upwork, Fiverr, Toptal, We Work Remotely, etc. Proven track record of consistent and persistent lead generation and sales on the platforms mentioned above. Experience in managing a team of sales executives working on these platforms. Flexible to work in various time zones as per work requirements. Functional Responsibilities Manage existing Upwork profiles and portfolios. Plan, execute and upgrade the lead generation process on Upwork. Explore and expand to other bidding/freelancing channels like Fiverr, Toptal, We Work Remotely, etc. Take complete ownership and generate consistent and persistent business using the platforms mentioned above. Follow up with prospects, sense opportunities, generate meetings, and close the deals. Build and maintain an accurate prospect/customer database by profiling and capturing relevant customer and prospect information. Communicate with internal teams to create feature lists, ballparks, estimates, proposals, etc. Work in sync with managers and team to meet desired sales targets. Desired Candidate Profile Extensive experience handling International clients (The U.S., Canada, UK, Ireland, etc.) MBA/B.Tech/M.Tech/MCA in Computer Science or equivalent 4+ years of experience in selling IT software development Flexible to work in various time zones as per work requirements. Ability to communicate effectively and build rapport with team members and clients. Very good in oral and written English communication skills Experience of working with HubSpot Qualification : MBA/B.Tech/M.Tech/MCA in Computer Science or equivalent

Job Description We are seeking an Inside Sales Manager (US/UK Process) for IT Sales. Your role will include monitoring sales metrics and required to communicate at multiple levels within the sales process. Thus, exceptional interpersonal and communication skills are essential. Responsibilities: - Will be responsible for achieving sales targets from Software products & Services sales. - Target Database building/ updating/calls, follow-ups, client presentations, proposal creation, RFP/ RFI, sales collateral, closures, etc. - Must have experience in handling a team of IT Sales. - Maintaining Timeline, tracker sheet for leads generated, closures, etc - Brainstorm new and creative growth strategies. - Build and deliver a strong business pipeline by contributing heavily to the top of the sales funnel. - To meet the quarterly revenue targets. Requirements - Relevant experience with the US/ UK market in Inside Sales / Business Development of IT services, software services, and software solutions domain - Sound experience in cold calling with the best email writing skills and customer follow-ups. - Persuasive, high energy levels with a positive attitude. - Excellent on the number, target driven. - Willingness to work during US business hours (US Shift/Night Shift) - Excellent email articulation, Excel, PowerPoint, and CRM skills. - Ability to multitask, prioritize, and manage time effectively - Proven track record in inside sales with consistent performance above quotas and goals -Good communication is an absolute must. Benefits - Platform to work on Cutting Edge Technology like Blockchain, Cryptocurrency, Metaverse, DeFi Applications AI, and many more. - 5 Days Working - Uncapped Incentive Plans - Good Salary Hike - Good Working Environment - Rewards and Recognitions