Online Help Systems Jobs in Bengaluru

Senior Product Designer Location: Bengaluru About Us: Observe.AI Observe.AI is a leading AI-powered platform transforming customer experience through intelligent automation. Our platform enables enterprises to deploy AI agents that seamlessly manage customer interactions, providing natural, human-like conversations with predictable outcomes. By combining advanced speech understanding, workflow automation, and enterprise-grade governance, Observe.AI enhances both human and AI agent performance. Our clients, including DoorDash, Affordable Care, Signify Health, and Verida, rely on Observe.AI to revolutionize their customer experiences, accelerating service delivery, boosting operational efficiency, and building stronger customer loyalty across all communication channels. As a member of the Product Design Team, you ll collaborate with a diverse group of talented individuals. We are committed to cultivating a strong design culture one that emphasizes collaboration, mentorship, and design excellence. Here, your work will directly influence product strategy, improve workflows, and help set new industry standards for user experience. As a Senior Product Designer, you ll play a pivotal role in shaping the user experience and interface of our products, bringing designs to life that empower our users and push the boundaries of the AI-powered solutions we deliver. What You ll Be Doing: Lead Design Solutions: Take ownership of design projects across multiple product areas, creating scalable and flexible design systems that enhance user experiences. Product Vision & Strategy: Help refine and define the long-term design direction of our products, working both independently and collaboratively with cross-functional teams to set strategic design goals. User Research & Data-Driven Design: Utilize qualitative and quantitative research to inform design decisions, ensuring solutions effectively meet user needs and solve real-world problems. Visual & Interaction Design Excellence: Create polished, high-quality, visually appealing, and user-friendly designs. Consider accessibility, responsiveness, and edge cases to ensure optimal usability. Design Systems Contribution: Help evolve and improve our design systems, contributing to consistency and efficiency across Observe.AI s platform. Cross-Functional Collaboration: Work closely with product managers, engineers, and other stakeholders to ensure seamless execution from initial concept to final implementation. Mentorship & Leadership: Guide and mentor junior designers, sharing expertise and fostering a culture of design excellence within the team. What You ll Bring to the Role: 7-9+ years of experience in UX/UI or Product Design, with a strong portfolio demonstrating impactful design work across complex projects. Experience designing Large Language Model (LLM)-powered products such as chatbots, voicebots, or other AI-driven solutions. Domain knowledge in the Contact Center Industry, with an understanding of its unique challenges and user needs. Expertise in user-centered design, interaction design, and usability best practices. Experience contributing to or building design systems and scalable UI frameworks. Ability to simplify complex problems into clear, elegant solutions with a solid understanding of information architecture and workflow design. Strong storytelling and communication skills, with the ability to present design rationale and influence stakeholders at all levels of the organization. Experience conducting user research, analyzing data, and using insights to drive product improvements. A proactive, self-starter mindset able to drive projects independently while collaborating effectively with cross-functional teams. Compensation, Benefits, and Perks: Medical Insurance: Comprehensive coverage, including free online doctor consultations. Leave Policies: Generous annual leave (national & festive holidays), privilege leave, sick leave, and parental leave. Learning & Development: A dedicated fund to support your continuous learning and professional growth. Flexible Benefit Plans: Tax exemptions (e.g., Meal card, PF) to optimize your benefits. Cultural Engagement: Fun events to build team culture and foster a strong work environment. How to Apply: To be considered for this role, please submit your resume and portfolio through our career portal or LinkedIn. If your portfolio requires a password, please provide it. We are particularly interested in seeing: Clear problem definitions based on research. Your creative process for developing solutions. Strong rationale behind design decisions. Polished UI & interaction designs that address defined problems.

Information Developer Experience: 3 8 years Location: Bengaluru Department: Product & Engineering Join VuNet Shape the Way the World Understands Observability VuNet is redefining digital experiences through Business Journey Observability, harnessing the power of Big Data and Machine Learning. Our platform monitors 28+ billion transactions monthly, enhancing operational resilience and customer satisfaction across India s top banks and financial institutions. Recognized by NASSCOM, Forbes, and Gartner, VuNet is building a world-class deep-tech product in India that s making waves globally. Your Role: Information Developer We re looking for an experienced Information Developer to lead the creation of high-quality product documentation that enables our users to easily understand and unlock the full value of VuNet s platform. You ll work closely with product managers, engineers, and support teams to translate complex technical concepts into clear, concise, and user-focused content. If you have a passion for clarity, love simplifying complexity, and want to shape the voice of a rapidly scaling tech product this is your opportunity. Key Responsibilities Develop, manage, and update product documentation, including: User guides API references Troubleshooting manuals Online help and release notes Collaborate with cross-functional teams (Product, Engineering, Support) to gather technical details and ensure content accuracy. Translate technical concepts into easy-to-understand content for diverse audiences. Contribute to product UI/UX copy to ensure a consistent, user-friendly experience. Keep documentation aligned with product changes in fast-moving release cycles. Create content for tutorials, knowledge base articles, and multimedia assets (videos, walkthroughs, etc.). Leverage Generative AI tools to streamline content development and enhance user experience. Participate in product planning meetings to identify and prioritize documentation needs. What You Bring 3 8 years of experience as a Technical Writer or Information Developer, ideally in a SaaS or enterprise software environment. Strong command of English with excellent writing, editing, and structuring skills. Proficiency using Generative AI tools for documentation and content automation. Experience with documentation tools such as Markdown, MadCap Flare, Confluence, Git, or similar. Ability to understand and explain complex software systems, APIs, or developer tools. A proactive mindset with strong organizational and collaboration skills. A degree in Engineering, Computer Science, or a related technical field. (Bonus) Familiarity with observability tools, monitoring platforms, or infrastructure tech. Life at VuNet We re a team of curious, driven, and passionate problem-solvers. At VuNet, you ll collaborate with deep-tech innovators, explore emerging technologies like Gen AI, and be part of something big a globally recognized platform built proudly in India. Your work will directly impact millions of users and some of the most mission-critical systems in the digital economy. Your Benefits Comprehensive health insurance for you, your dependents, and your parents. Mental wellness support and 1:1 counseling sessions. Transparent and inclusive culture focused on ownership and growth. Workspaces and tools equipped for next-gen technologies and innovation. Continuous learning through structured training and development programs.

Job Title: Senior Software Engineer Customer Solutions Location: Bengaluru, India Employment Type: Full-time Department: Engineering About Commure Commure is revolutionizing healthcare with AI-powered technologies designed to eliminate administrative overhead and give clinicians more time with patients. Our platform combines advanced LLM AI, RTLS, and workflow automation to streamline clinical operations, improve patient engagement, and enhance care delivery. We support 250,000+ clinicians across hundreds of care sites nationwide and we re just getting started. If you're passionate about building life-changing solutions in one of the world s most vital industries, now is the time to join. About the Role As a Senior Software Engineer on the Customer Solutions team, you ll be instrumental in building and customizing applications on top of our Patient Experience Platform to address client-specific needs. Your work will directly impact how healthcare providers interact with our technology and serve patients better. Key Responsibilities Translate business and client requirements into scalable, maintainable technical solutions. Design, develop, and integrate customized applications and services using our core platform. Collaborate with internal teams and customers to prioritize features and maintain a customer-focused development backlog. Build long-term client relationships through technical leadership and delivery excellence. Implement and maintain observability through logging, monitoring, and alerting systems. Apply SRE and DevOps practices to improve stability and incident response. Coordinate testing and quality assurance activities in collaboration with QA teams. Stay informed on healthcare tech trends and integrate innovations into the platform. Participate in client-facing meetings to advise on feasibility, risks, and technical trade-offs. Mentor junior engineers and contribute to a strong engineering culture. Required Qualifications Bachelor's or Master s degree in Computer Science, Engineering, or a related field. 3+ years of professional software development experience. Frontend: React, Next.js, TypeScript Backend: Python, Node.js Cloud: Proficiency in AWS, Azure, or GCP with experience in cloud-native architectures CI/CD: Familiarity with tools like GitHub Actions, Google Cloud Build, etc. Infrastructure: Experience with Docker, Kubernetes, and IaC principles Monitoring & Observability: Implemented logging, tracing, and alerting systems Production Support: Experience with on-call rotations and incident response Strong communication and collaboration skills with cross-functional teams Experience working directly with clients to deliver technical solutions Understanding of APIs, webhooks, and third-party system integrations in healthcare Preferred Skills Familiarity with HIPAA, FHIR, HL7, and other healthcare standards Understanding of data privacy, compliance, and security best practices Strong problem-solving abilities and adaptability in dynamic environments Experience in client support, customization, or professional services engineering is a plus Why You ll Love Working at Commure + Athelas Mission-Driven Work Help transform healthcare through meaningful technology. Elite Backing Backed by General Catalyst, Sequoia, Y Combinator, and more. Explosive Growth 500%+ YoY growth pre-merger and Series D funded. Competitive Benefits Flexible PTO, health insurance, parental leave, and more (location-specific). Be part of the future of healthcare. Join Commure and help build intelligent, scalable systems that truly matter. Qualification : Bachelor's or Masters degree in Computer Science, Engineering, or a related field.

Senior Software Engineer Google Ads Location: Bengaluru, Karnataka, India Company: Google Minimum Qualifications Bachelor s degree or equivalent practical experience. 5+ years of experience in software development using one or more programming languages. Strong understanding of data structures and algorithms. 3+ years of experience in testing, maintaining, or launching software products. 1+ year of experience in software design and architecture. Preferred Qualifications Master s degree or PhD in Computer Science or a related technical field. 1+ year of experience in a technical leadership role. Experience developing accessible technologies. About the Role Google s software engineers are at the core of building next-generation technologies that shape the way billions of users interact with information and each other. This role demands versatility, a strong grasp of core computer science concepts, and a readiness to solve challenges across the technology stack. As a Senior Software Engineer in the Google Ads team, you will work on products that power the open internet and connect advertisers with billions of users worldwide. You ll design and develop solutions across domains including search, display, shopping, travel, video advertising, and analytics. Your work will help businesses of all sizes from local startups to global enterprises achieve measurable results with trusted, impactful advertising tools. Key Responsibilities Design, develop, test, deploy, and maintain scalable software solutions. Write clean, efficient, and well-tested code for product or system development. Participate in and/or lead design and architecture reviews to assess and choose optimal technologies. Review code written by peers to ensure adherence to best practices regarding style, testability, and performance. Troubleshoot and resolve system or product issues through root cause analysis of hardware, network, or software components. Maintain and contribute to internal documentation and educational materials; adapt content based on user feedback and product changes. Qualification : Bachelors degree or equivalent practical experience.

Job Title: SDR Manager (Outbound) US Market Location: Bangalore, India (Work from Office, 5 days/week) Shift: US Shift (6 PM 3 AM IST) Experience: 3 6 Years in SaaS Sales (1-2 years in a leadership role) Department: Sales & GTM Employment Type: Full-Time About Spyne At Spyne, we re revolutionizing the way cars are marketed and sold with cutting-edge Generative AI. What began as a vision to help dealers sell online faster with AI-powered visuals has evolved into a full-fledged AI-first automotive retail ecosystem. Backed by $16M in Series A funding from top investors like Vertex Ventures and Accel, Spyne has: Expanded across the US & EU markets Launched AI-powered Image & 360 solutions Achieved 5X revenue growth in 15 months, with plans to scale 3-4X more this year Now, we are rolling out a GenAI Automotive Retail Suite and accelerating our expansion into the US market, targeting 150K+ dealers. We are setting up Spyne s first GTM hub in Bangalore and need an SDR Manager (Outbound) to lead and grow our team, specifically focused on driving outbound sales for the US market. This role is ideal for someone with experience in building high-performance sales teams, comfortable with strategy, coaching, and leading by example. Lead and Scale: Build and lead the first SDR team based in Bangalore, focused on outbound prospecting for the US market. Strategy & Execution: Set outbound sales strategies, define KPIs, and track performance (meetings booked, pipeline generated, conversion rates). Collaborate with Marketing: Work closely with Marketing to optimize outbound messaging, campaigns, and lead generation. Process Optimization: Implement best practices, tools, and processes to drive team productivity and success. Team Coaching: Provide regular coaching, conduct 1:1s, call reviews, and performance feedback to elevate SDR performance. Lead by Example: Be hands-on in working on key accounts and executing outbound experiments to drive results. Account Executive Alignment: Partner with AEs to ensure seamless lead hand-offs and high-quality conversions. Report & Analyze: Share performance metrics and insights with the GTM leadership to drive continuous improvement. Experience: 3 6 years of outbound SaaS sales experience, with at least 1-2 years in a leadership or managerial role. Team Building & Coaching: Proven track record of building, coaching, and scaling SDR/BDR teams. SaaS Expertise: Deep understanding of outbound sales strategies, ICP targeting, and CRM hygiene (experience with Salesforce, HubSpot, Apollo, LinkedIn Sales Navigator is a plus). Analytical Skills: Strong ability to analyze data and report on team performance. High Ownership: Strong drive for results and a passion for scaling teams in a fast-paced environment. US Shift Availability: Comfortable working US hours and leading by example. Team Onboarding: Hire, onboard, and ramp up your first SDR cohort in Bangalore. Create Outbound Playbooks: Tailor outbound playbooks for the US automotive market. Optimize Messaging: Collaborate with Marketing to optimize outbound campaigns and messaging. Establish Metrics: Set up weekly coaching, performance reviews, and regular reporting cadences. Pipeline Generation: Hit pipeline goals and foster a high-performance sales culture. High Ownership Culture: Zero politics, maximum impact. Global Exposure: Work directly with US leadership, clients, and GTM heads. Career Growth: Fast-track career path to GTM leadership roles. Massive Market Opportunity: Tap into the $1T+ global auto retail industry ripe for disruption. Top Investor Backing: Funded by Vertex, Accel, and other leading investors. If you re a hands-on sales leader looking to make a massive impact and thrive in a hyper-growth SaaS environment, Spyne is the place for you. Join us as we build the next big B2B SaaS success story from Bangalore, India s SaaS capital! Apply Now and help us drive Spyne s global expansion.

Analyst, Client Support Location: Bengaluru, Karnataka Team: Fund Accounting About this Role As a Client Support Analyst, you will be an integral part of a high-impact team dedicated to delivering exceptional service to our clients. Your responsibilities will include managing client inboxes, downloading key financial documents, updating team trackers, and providing timely status updates to internal stakeholders. You will ensure the timely completion of workflow tickets in line with client and internal SLAs/KPIs. Interaction with third parties will be necessary to establish access and obtain essential financial reporting for downstream processes. Additionally, you will collaborate with internal teams to efficiently manage deliverables and continuously enhance the client experience. This role offers the opportunity to build a rewarding career in a forward-thinking organization. By consistently meeting Key Performance Indicators, you will unlock opportunities for professional development and career growth. What You ll Be Doing Monitor the organization s Client Support workflow system (JIRA) daily, applying appropriate actions for each ticket per agreed procedures and service level terms. Communicate proactively with internal team members to provide project status updates and flag potential roadblocks. Accurately track requests received via Client Support and Client Relations inboxes. Retrieve vital documentation from Fund Manager Web Portals. Maintain up-to-date Fund Manager contact details within internal systems. Ensure the quality and integrity of data within internal systems. Follow standard communication procedures to obtain key information from external parties (General Partners). What You ll Bring to Us Proficiency with Microsoft Office Suite (Outlook, Word, Excel, etc.). 1-2 years of experience in an administrative or client support role preferred but not mandatory. Experience with JIRA or similar ticketing software, and familiarity with online document databases is a plus. Ability to work effectively under pressure, meeting deadlines in a fast-paced, complex environment across multiple time zones. Strong organizational and communication skills, demonstrated through real-time ticket and tracker updates and timely collaboration with key stakeholders. Excellent written and verbal communication skills in English. Proactive workload management, anticipating future tasks, supporting team members, and collaborating with team leads during busy periods. Our Benefits We offer a broad range of benefits to keep you energized and inspired, including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off (FTO) so you can relax, recharge, and be there for those who matter most. Our Hybrid Work Model BlackRock s hybrid work model fosters collaboration and mentorship while supporting flexibility. Employees typically work at least 4 days per week in the office, with the option to work from home 1 day per week. Some teams may require additional in-office days due to specific responsibilities. This model enhances impactful in-person moments aligned with our commitment to performance and innovation and accelerates learning and onboarding for new employees. About BlackRock At BlackRock, our mission is to help more people achieve financial well-being. Our clients rely on investments that support retirement, education, homeownership, and entrepreneurship. Their investments also strengthen the global economy by supporting businesses, financing infrastructure, and driving innovation. This mission is only possible through our greatest investment our employees. We are dedicated to creating an environment where colleagues feel welcomed, valued, and supported through networks, benefits, and development opportunities to help you thrive.

Data Scientist - I | Meesho Careers Location: Bangalore, Karnataka | Department: Tech Join Meesho as a Data Scientist and Shape the Future of E-commerce At Meesho, our Data Scientists work on high-impact projects such as fraud detection, inventory optimization, and platform vernacularization, building intelligent systems that enhance the experience of millions of users across thousands of product categories. What You ll Do Design and develop advanced data models and run experiments to derive insights from complex datasets Enhance product usability and identify new growth opportunities through data Analyze reseller behavior to recommend relevant products and increase engagement Design and optimize discount programs to boost reseller sales Identify end-customer preferences to help resellers improve revenue Use analytics to identify supply chain bottlenecks and help suppliers meet SLA requirements Forecast seasonal demand and contribute to strategic planning by modeling key metrics Mentor junior data scientists and help foster a collaborative learning environment Bachelor's or Master s degree in Computer Science, Data Science, or related fields 1 2 years of professional experience as a Data Scientist in a fast-paced, preferably B2C environment Hands-on experience with machine learning, neural networks, and related techniques Proficiency in tools like SQL, Python, R Strong statistical foundation, with expertise in hypothesis testing and model validation Proven ability to conduct and analyze A/B testing Experience working closely with product and tech teams Bonus Points If You Have: Experience in personalization or similar ML problem spaces Familiarity with Big Data technologies such as Apache Spark, Hadoop, or Redshift About Meesho Meesho is India's top-rated e-commerce platform on Glassdoor, known for empowering millions of entrepreneurs across the country. We provide sellers with zero-commission benefits and the lowest shipping costs, serving every serviceable pincode in India. With over 1.75 million registered sellers, Meesho is helping small businesses grow using a unique business model and world-class tech infrastructure. From first-time internet users to seasoned entrepreneurs, our inclusive platform caters to a diverse customer base across India. Our Mission Democratizing Internet Commerce for Everyone Meesho (short for Meri Shop) is dedicated to enabling 100 million small businesses to succeed online, offering them an affordable, reliable, and easy-to-use platform that mirrors local market preferences. Our Culture and Total Rewards We cultivate a performance-driven, people-first culture that values learning, creativity, and excellence. Our "Mantras" guide our daily decisions, from hiring to growth discussions. Meesho Total Rewards includes: Market-leading compensation, including equity-based benefits Holistic wellness through our MeeCare Program: medical insurance, telehealth, wellness events, gym discounts, and more Work-life balance support: generous leave policies, parental benefits, and retirement plans Learning & development assistance and career mobility programs Fun workplace culture with events, personalized gifts, and team engagement activities Join Meesho to work on meaningful data problems, impact millions, and grow your career with a supportive and innovative team. Qualification : Bachelor's or Masters degree in Computer Science, Data Science, or related fields

Data Scientist II Join the Meesho Tech Team Location: Bangalore, Karnataka | Department: Technology Empower the Future of E-Commerce with Meesho We are looking for an experienced Data Scientist II to join our Avengers-like Data Science team at Meesho. As part of our mission to revolutionize e-commerce in India, we solve complex problems related to fraud detection, inventory optimization, and localized platform experiences that impact millions of users daily. As a mid-level Data Scientist, you ll partner with stakeholders across teams to create data-driven strategies, improve platform performance, and lead initiatives that enable better business outcomes for resellers and end users across Bharat. What You ll Do Design and build predictive models and machine learning solutions using large-scale data Conduct experiments and extract insights from high-volume structured and unstructured data Enhance product usability and surface new growth opportunities through advanced analytics Analyze reseller behavior to deliver personalized product recommendations Design effective discount programs to increase reseller sales performance Identify customer preferences to help resellers better serve their buyers and drive revenue Uncover supply chain inefficiencies and support SLA adherence through data insights Forecast seasonal and regional demand to optimize key business metrics Mentor junior data scientists and contribute to team knowledge-sharing What You ll Need Bachelor s or Master s degree in Computer Science, Data Science, or a related technical field 2 4 years of experience in a Data Scientist role, ideally within a fast-moving B2C tech environment Strong knowledge of Machine Learning algorithms, Neural Networks, and data modeling techniques Hands-on experience with SQL, Python, and R for data manipulation and analysis Strong understanding of statistics, linear algebra, and A/B testing methodologies Demonstrated ability to turn business problems into data science solutions Experience working with product and engineering teams to deliver scalable systems Preferred Qualifications Prior experience solving personalization or recommendation engine problems Familiarity with Big Data technologies like Apache Spark, Hadoop, or Amazon Redshift About Meesho Meesho is India's top-rated e-commerce workplace, revolutionizing online commerce for the next billion users. We empower over 1.75 million sellers through an inclusive, technology-driven platform that offers zero-commission selling, the lowest logistics costs, and access to a massive customer base across every serviceable pincode in India. Our Mission Democratizing Internet Commerce for Everyone Meesho (Meri Shop) aims to help 100 million small businesses succeed online. With relatable merchandise and localized user experiences, we re building a truly inclusive digital shopping ecosystem for underserved markets in India. Our Culture and Benefits Meesho fosters a high-performance and people-first culture. Our workplace philosophy is shaped by 11 guiding principles ("Mantras") and practices like Reflections, Listen or Die, and a robust Internal Mobility Program. Our Total Rewards Include: Competitive compensation packages including performance-based equity Comprehensive wellness through our MeeCare Program covering medical, mental, and financial well-being Flexible leave policies and parental support benefits to ensure work-life balance Relocation support, salary advances, and learning & development assistance Fun, collaborative culture with team engagement events, gifts, and recognition programs We are not just building a company; we re creating a movement. If you re driven by data and inspired to make a difference, come be a part of Meesho s journey to redefine e-commerce in India. Apply today and let's build the future of commerce, together. Qualification : Bachelors or Masters degree in Computer Science, Data Science, or a related technical field

Data Scientist III Advanced Analytics Role at Meesho Location: Bangalore, Karnataka | Department: Tech About the Data Science Team at Meesho Our Data Science team is the engine driving intelligent decision-making at Meesho. Known internally as the Avengers to our S.H.I.E.L.D, we tackle mission-critical challenges using cutting-edge data science to empower millions of users and small businesses across Bharat. From fraud detection and inventory optimization to platform vernacularization, we re shaping the future of e-commerce in India through data innovation. As a Data Scientist III, you'll be solving complex problems in a rapidly evolving market. You ll lead initiatives that translate data into strategic insights and scalable models, impacting business across various functions. About the Role If you thrive on solving high-impact data problems and love deriving actionable solutions from large datasets, you may be the next Data Scientist III at Meesho. Your primary responsibility will be to increase the utility of business data through experimentation, modeling, and strategic insights. This role involves significant collaboration with cross-functional teams, mentorship, and ownership of critical analytics workflows. What You ll Do Build and deploy machine learning models to extract insights from complex data Run experiments to test hypotheses and evaluate product performance Drive product usability improvements and uncover new growth opportunities Analyze reseller preferences and personalize product offerings Create effective discount strategies to support reseller success Enhance understanding of end-user behavior for improved targeting Uncover supply chain inefficiencies and improve SLA performance Predict seasonal and regional demand to guide planning decisions Mentor junior data scientists and contribute to team development What You ll Need Bachelor s or Master s degree in Computer Science, Data Science, or a related technical field 4 7 years of experience as a Data Scientist, ideally in a fast-paced B2C company Proficiency with Neural Networks, supervised/unsupervised learning, and ML frameworks Expertise in Python, SQL, and R for data analysis and model development Strong knowledge of statistics, linear algebra, and model validation techniques Experience in designing, running, and analyzing A/B tests Exceptional problem-solving and communication skills Experience working closely with product and engineering teams Bonus Points For: Work on personalization systems or recommendation algorithms Familiarity with Big Data technologies like Apache Spark, Hadoop, or Redshift About Meesho Meesho is India s leading social commerce platform, empowering over 1.75 million sellers to grow their businesses online. We offer a unique business model with zero commission fees and the lowest shipping costs, supported by a powerful tech ecosystem and pan-India logistics network. Our platform is built for first-time internet users and small business owners alike, democratizing e-commerce across every corner of the country. Our Mission Democratizing Internet Commerce for Everyone Meesho s goal is to enable 100 million small businesses to succeed online. With relatable, affordable merchandise and innovative seller support tools, we help entrepreneurs reach new customers and scale efficiently. Our Culture and Total Rewards At Meesho, we cultivate a high-performance, people-first culture supported by our 11 guiding Mantras. We prioritize continuous learning, collaboration, and transparency, and back it up with industry-leading employee experiences. Our Total Rewards Include: Market-leading compensation with both cash and equity components Access to MeeCare Program for physical, mental, financial, and social wellness Comprehensive medical coverage for employees and families Parental benefits, generous leave policies, and retirement plans Support for learning and career development through structured programs Employee engagement, flexible benefits, relocation assistance, and much more We re more than just a company we re a movement redefining online commerce in India. If you re a passionate data expert ready to lead high-impact initiatives, apply now and become a part of Meesho s incredible journey. Qualification : Bachelors or Masters degree in Computer Science, Data Science, or a related technical field

Principal Data Scientist / Data Science Manager Ads Team Location: Bangalore, Karnataka | Department: Tech Shape the Future of AdTech at Meesho Join Meesho s high-impact Data Science team often compared to the Avengers for our ability to solve some of the toughest data problems in India s e-commerce landscape. We build intelligent, scalable systems that serve millions of users across diverse product categories. Our work in fraud detection, inventory optimization, and platform vernacularization continues to unlock new possibilities in digital commerce. Now, as part of our Ads team, we re seeking a visionary Principal Data Scientist / Data Science Manager to elevate our advertising technology through cutting-edge machine learning solutions. About the Role As a leader within our AdTech division, you ll design, implement, and scale innovative ML solutions for real-time bidding, ad ranking optimization, budget pacing, and performance measurement. Your work will drive business impact and help define the future of our monetization strategy. Key Responsibilities Design and develop advanced bidding and budget pacing algorithms to optimize ad spend and ROI Create experimental frameworks to measure ad effectiveness and attribution Collaborate cross-functionally to transform business needs into efficient AI/ML-based solutions Define and communicate the long-term data science roadmap with business and tech leadership Mentor junior data scientists and guide team-level strategy Lead research initiatives in ML, auction theory, and AdTech domains Required Qualifications B.Tech in Computer Science, Machine Learning, or related field with 6+ years of hands-on experience Strong expertise in auction theory, predictive modeling, causal inference, and reinforcement learning Proficiency in Python and deep learning frameworks such as PyTorch or TensorFlow Experience with big data tools and environments Proven ability to mentor teams and manage complex analytical projects Excellent written and verbal communication skills Preferred Qualifications M.Tech or Ph.D. in Computer Science or related discipline with ML specialization 3+ years of experience working in AdTech, real-time bidding systems, or programmatic advertising Track record of taking ML research to production Publications in top-tier AI conferences (e.g., NeurIPS, ICML, ICLR, KDD, CVPR, AAAI) About Meesho Meesho is India s top-rated e-commerce workplace and the first Indian horizontal e-commerce platform. We empower over 1.75 million sellers and serve customers across every serviceable pincode in India. Our platform enables small businesses and entrepreneurs to thrive online by offering zero commission, lowest shipping cost, and state-of-the-art logistics support. We combine local relevance with a strong technology backbone to deliver a uniquely inclusive shopping experience. Our Mission Democratizing Internet Commerce for Everyone We aim to enable 100 million small businesses to sell online. Our seller-first approach, innovation-first culture, and focus on the underserved population of Bharat drive everything we do. Our Culture & Benefits At Meesho, we ve built a people-first, high-performance culture backed by 11 guiding principles (our "Mantras"). Our employees benefit from a workplace that encourages reflection, continuous growth, and mobility. What We Offer: Competitive compensation including equity options and performance bonuses Comprehensive wellness support via our MeeCare Program medical, mental, and financial wellbeing Flexible benefits, including generous leave policies, parental support, and L&D assistance Support with relocation, telehealth, fitness, and recreational discounts Frequent engagement activities, performance recognition, and a fun, inclusive environment If you are ready to lead transformative projects in advertising and machine learning at scale, apply today and help us redefine commerce in India. Apply now and join Meesho s Data Science revolution. Qualification : B.Tech in Computer Science, Machine Learning, or related field with 6+ years of hands-on experience

Engineering Manager Data Location: Bangalore, Karnataka | Department: Tech About the Team At Meesho, we power millions of orders daily with zero downtime thanks to our cutting-edge data and backend systems. Our engineering culture is built on speed, ownership, and a growth mindset. We embrace failures as learning opportunities and foster a 'Founder s Mindset' across all engineering teams. We're passionate technologists, team players, and storytellers just as comfortable building robust data platforms as we are bonding over books, games, or chai. If you're ready to lead a team building high-impact, real-time data systems that touch millions of users, come join us. About the Role We are seeking an experienced Engineering Manager Data to lead our data engineering initiatives. You ll be responsible for building scalable data platforms, managing distributed systems, and ensuring data accuracy, accessibility, and real-time analytics capabilities. This role combines technical depth, strategic thinking, and team leadership to build next-gen data systems powering Meesho s mission. What You Will Do Design and allocate technical tasks based on Meesho s data engineering standards and architecture. Lead and mentor a team of data engineers; conduct regular performance reviews and provide growth feedback. Oversee development of scalable, distributed data systems across streaming and batch pipelines. Collaborate with Product, Design, and Sales teams to create innovative data-driven products and features. Monitor project progress, drive sprint planning, and report on key metrics using OKRs. Promote engineering best practices, data quality standards, and cloud-native development. What You Will Need Bachelor s or Master s in Computer Science or a related field. 8+ years of overall experience, with 4+ years managing software/data engineering teams. Hands-on expertise in Java, Python, or Go and multithreading. Experience with distributed data systems, including Apache Spark, Kafka, and streaming architectures. Deep understanding of relational and NoSQL databases. Proficient in cloud platforms (preferably AWS) and containerized deployments. Experience in data modeling, pipeline architecture, and data quality frameworks. Familiarity with BI tools like Tableau, Metabase, or Superset. Good to have: Knowledge of Trino, Flink, Presto, Druid, Pinot, and real-time analytics platforms. Strong project and stakeholder management; ability to lead cross-functional teams. About Us Meesho is India s fastest-growing e-commerce platform on a mission to democratize internet commerce for every Indian. With 1.75M+ sellers and millions of active customers, we offer zero commission, the lowest shipping costs, and unparalleled reach across every serviceable pincode in India. We're building Meesho to be Meri Shop for the next billion users empowering small businesses and first-time entrepreneurs to sell and thrive online. Our Culture & Total Rewards Our culture is rooted in impact, innovation, and inclusivity. Guided by 11 core principles or "Mantras", we empower our teams to think big, move fast, and grow constantly. Daily rituals like Reflections and Listen or Die ensure everyone has a voice and a growth path. What We Offer: Competitive Compensation including salary, performance bonuses, and equity. Wellness & Insurance via our MeeCare program, with extensive coverage for employees and families, plus mental health and wellness initiatives. Work-Life Balance with flexible work hours, generous leave policies, and parental support. Learning & Development with courses, mentorship, and career mobility through our Internal Mobility Program. Perks & Benefits including salary advances, relocation support, recreational discounts, and employee gifts. Join us to lead the data transformation at Meesho and help shape the future of commerce for India s next billion users. Apply now to make your mark! Qualification : Bachelors or Masters in Computer Science or a related field.

SDE I iOS Location: Bangalore, Karnataka | Department: Tech About the Team At Meesho, 5% of Indian households shop with us, and we ve built systems that manage millions of daily orders with zero downtime. It sounds impossible, but it s how we operate. Speed over perfection, learning through failure, and a Founder s Mindset drive our engineering culture. We re obsessed with continuous growth, open communication, and building a product that impacts millions. Our engineers thrive in a fast-paced, collaborative, and feedback-oriented environment. If you're excited about building impactful tech while debating storylines over chai, you ll fit right in. About the Role As a Software Development Engineer I (iOS) at Meesho, you ll help build new features from scratch using Swift and SwiftUI on one of India s fastest-growing e-commerce platforms. You ll work in an agile environment, contribute to app architecture, and write robust, clean, and scalable code that impacts millions of users. What You Will Do Develop and deliver new product features in Meesho s iOS app. Ensure the performance, quality, and responsiveness of the app. Collaborate with team members to define and ship new features. Maintain code quality through architectural reviews and code reviews. What You Will Need Bachelor s degree in Engineering or related field (BE/BTech). 1+ years of professional experience in iOS development. Proficiency in Swift, Xcode, UIKit, and SwiftUI. Familiarity with Apple design guidelines and mobile UX patterns. Understanding of core iOS concepts such as memory management, multithreading, networking, and protocols. Experience with RESTful APIs and JSON parsing. Hands-on experience with Git and collaborative development. Strong debugging skills, including identifying memory leaks and performance issues. Experience in writing unit and functional tests. Ability to write clean, maintainable, and scalable code. About Us Meesho is India s leading e-commerce platform for the next billion users. We re revolutionizing how small businesses and consumers connect online by offering a zero-commission platform with the lowest logistics costs in the country. Over 1.75 million sellers grow their businesses with us, serving every serviceable pincode in India. From tech infrastructure to logistics, we re solving India-first challenges and creating products that bring affordability and access to millions. Culture & Total Rewards Meesho is driven by a high-impact, high-performance culture. We emphasize: People-first approach with focus on feedback, growth, and open communication. Daily rituals like Reflections and Listen or Die that reinforce our 11 guiding principles. Competitive compensation both cash and equity tailored to your experience and role. Robust wellness coverage through our MeeCare Program including family medical insurance, mental wellness, telehealth, gym discounts, and more. Generous leave and parental policies, relocation support, and continuous learning programs. A vibrant work environment with personalized gifts, events, and recognition initiatives. Qualification : Bachelors degree in Engineering or related field (BE/BTech).

Associate Category - Pricing Location: Bangalore, Karnataka | Business About the Team Because we are solving a unique problem, one that s mostly untouched by other e-commerce players. We are designing e-commerce for the Next Billion Users - the users from Tier-2+ markets who are new to the e-commerce landscape and have (almost) never transacted online before. Our category teams are as diverse as our users. We act from the frontlines to actively drive the mission of democratizing internet commerce for everyone. Our teams are composed of Senior Business Managers/Business Managers, Associate Business Managers, and a group of Key Account Managers and Business Development Executives. We interact with the Category Marketing team, Product team, User growth and Operations team on a routine basis. All of us work hard together to ensure that we continue to be the No. 1 shopping destination for Bharat users. We are passionate, energetic individuals who work like entrepreneurs. Moving at 10x speed is where we excel. If you want a high-powered career growth and supporting work environment, we are the right destination for you! About the Role We are looking for a dynamic, self-starting, result-oriented Category Associate who can display strong execution skills along with high analytical horsepower to wade through complexity and ambiguity. As Category Associate, you will be required to make and execute a plan for scaling up suppliers businesses, expanding selection and ensuring best prices for your category. You will also play an instrumental role in enabling the entire team to deliver the bar-raising performance every time. If you love solving problems, enjoy being in leadership roles and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, high learning environment and a very exciting professional journey! What you will do Mentor, motivate & provide direction to a team of Key Account Managers Advocate Meesho s values & principles across your team Work with central teams to ensure best selection, affordable prices and high discovery on the platform Develop robust processes for smooth execution of all critical tasks Define KRAs & goals for the team and individuals. Compile and evaluate metrics for success assessment of individual and team level tasks Communicate priorities and key decisions with stakeholders with excellent verbal, written & visual communication skills. Drive higher supplier engagement and quick problem resolution through effective team guidance Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes. Influence strategic decisions by earning trust of stakeholders Effectively use quantitative & qualitative data to drive decisions & measure success Help define category short & medium term goals, design execution roadmap and set team priorities aligned with company s overall strategic goals What you will need BE/B.Tech from premium institutes 1-3 years of overall experience with at least 1+ years in leading teams Experience with startups and fast-paced environments is an added advantage Experience in using Microsoft Excel to analyze data and build POV Demonstrated ability to think strategically and tactically Deep understanding of business and customers Excellent verbal and written communication skills Proven ability to lead a team and manage relevant stakeholders About Us Welcome to Meesho, where every story begins with a spark of inspiration Qualification : BE/B.Tech from premium institutes

Associate Category - Men Fashion Location: Bangalore, Karnataka | Business About the Team Because we are solving a unique problem, one that s mostly untouched by other e-commerce players. We are designing e-commerce for the Next Billion Users the users from Tier-2+ markets who are new to the e-commerce landscape and have (almost) never transacted online before. Our category teams are as diverse as our users. We act from the frontlines to actively drive the mission of democratizing internet commerce for everyone. Our teams are composed of Senior Business Managers/Business Managers, Associate Business Managers, and a group of Key Account Managers and Business Development Executives. We interact with the Category Marketing team, Product team, User Growth and Operations team on a routine basis. All of us work hard together to ensure that we continue to be the No. 1 shopping destination for Bharat users. We are passionate, energetic individuals who work like entrepreneurs. Moving at 10x speed is where we excel. If you want a high-powered career growth and supportive work environment, we are the right destination for you! About the Role We are looking for a dynamic, self-starting, result-oriented Category Associate who can display strong execution skills along with high analytical horsepower to wade through complexity and ambiguity. As Category Associate, you will be required to make and execute a plan for scaling up suppliers businesses, expanding selection, and ensuring best prices for your category. You will also play an instrumental role in enabling the entire team to deliver bar-raising performance every time. If you love solving problems, enjoy being in leadership roles, and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, a high learning environment, and a very exciting professional journey! What you will do Mentor, motivate & provide direction to a team of Key Account Managers Advocate Meesho s values & principles across your team Work with central teams to ensure best selection, affordable prices, and high discovery on the platform Develop robust processes for smooth execution of all critical tasks Define KRAs & goals for the team and individuals. Compile and evaluate metrics for success assessment at individual and team level Communicate priorities and key decisions with stakeholders using excellent verbal, written & visual communication skills Drive higher supplier engagement and quick problem resolution through effective team guidance Build processes to drive higher efficiency and better outcomes Influence strategic decisions across the organization by earning the trust of stakeholders Use quantitative & qualitative data effectively to drive decisions & measure success Help define category short & medium-term goals, execution roadmap and team priorities aligned with company strategy What you will need BE/B.Tech from premium institutes 1 3 years of overall experience with at least 1+ years in leading teams Experience with startups and fast-paced environments is an added advantage Experience in using Microsoft Excel to analyze data and build POV Demonstrated ability to think strategically and tactically Deep understanding of business and customers Excellent verbal and written communication skills Proven ability to lead the team and manage relevant stakeholders About Us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho? Our people have a lot to say and they've made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone Meesho (Meri shop) started with a single idea in mind to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping into the company s massive customer base, state-of-the-art tech infrastructure, and pan-India logistics at the lowest cost. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation have enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprise a comprehensive set of elements monetary, non-monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," influence everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, and Continuous Performance Management embody these principles. We provide market-leading compensation both cash and equity-based tailored to job roles, experience and skills. Our MeeCare Program supports holistic wellness with medical insurance, telehealth, wellness events, gym discounts, and more. We also offer generous leave policies, parental benefits, retirement options, and learning & development support to ensure a healthy work-life balance. Qualification : BE/B.Tech from premium institutes

Join Firstsource and Make a Difference in Customer Service! At Firstsource Solutions, we are a leading provider of Business Process Management (BPM) services, offering transformative solutions to help clients stay ahead in an ever-evolving world. As trusted partners to over 100 global brands, we are committed to delivering exceptional results through efficiency, insights, and superior service. If you're looking to make an impact and be part of a company that values both personal and professional growth, Firstsource is the place for you. We re currently seeking dedicated and motivated individuals for the Customer Service Associate role! Job Title: Associate / Sr Associate Email/Chat Support Location: Full-Time Function/Department: Operations Grade: H2 Reporting to: Team Leader Role Overview: As a Customer Service Associate, you will be on the frontlines, providing exceptional support to our customers via phone, email, and chat. Your role is crucial in delivering high-quality service, resolving customer issues, and ensuring a positive experience for every customer you interact with. You will be an ambassador of our brand, focusing on building strong customer relationships while maintaining the highest standards of service. Key Responsibilities: Customer Interaction: Respond to customer inquiries via phone, email, and chat in a timely, professional, and effective manner, providing accurate information and solutions. Issue Resolution: Handle customer concerns, including inquiries, product/service issues, billing questions, and general concerns, ensuring resolution with empathy and clarity. Empathy & Communication: Demonstrate understanding and patience when addressing customer needs, ensuring every customer feels heard and valued. Follow-Up: Proactively follow up with customers to ensure their issues have been fully resolved and they are satisfied with the solution. Escalation: For complex issues, escalate to relevant teams or supervisors for quick and effective resolution. Adherence to SLAs: Ensure service level agreements (SLAs) and quality standards are consistently met or exceeded. Compliance: Ensure all actions comply with company policies and regulations, particularly around data protection. Problem Solving: Analyze customer problems, identify root causes, and implement appropriate solutions. Collaboration: Work closely with internal teams to resolve issues that require cross-functional support. Product Knowledge: Stay up-to-date on products and services to provide accurate and relevant information. Record Keeping: Maintain clear, detailed records of customer interactions for accurate documentation. Training & Development: Participate in training to improve customer service skills and problem-solving abilities. Process Improvement: Provide valuable feedback to improve service efficiency and customer satisfaction. Expected Key Results: Achieve high customer satisfaction (CSAT) and Net Promoter Scores (NPS). Consistently meet or exceed quality scores and process-specific metrics. Ensure compliance with standard operating procedures (SOPs). Maintain adherence to scheduled hours and operational guidelines. Preferred Educational Qualifications: Graduate Freshers, or Undergraduates with 2 years of relevant experience in customer service. Preferred Work Experience: Prior experience in customer service is beneficial, especially in a fast-paced, dynamic environment. Competencies & Skills: Communication Skills: Strong English communication skills (both written and verbal). Proficiency in additional European languages is a plus. Customer Service Orientation: Passionate about delivering excellent service and maintaining a calm, composed demeanor, even in challenging situations. Technical Skills: Familiarity with customer service tools, ticketing systems, and CRM software is advantageous. Empathy: Ability to understand customer concerns and respond with patience and care. Adaptability: Flexibility to handle dynamic work environments and changing priorities. Flexibility: Willingness to work flexible hours, including weekends and holidays, as part of a 24/7 customer service operation. Global Impact: Work with a company that serves Fortune 500 and FTSE 100 clients across various industries including Healthcare, Telecommunications, and Banking. Career Growth: Be part of a team that values professional development and offers continuous learning opportunities. Work Flexibility: Embrace the freedom of a dynamic and flexible work environment. Inclusive Culture: Firstsource is committed to diversity and inclusion, creating a workplace where every employee can thrive.

Join Us in Reshaping the Future of Data Storage We re on the cutting edge of the tech industry, revolutionizing the data storage landscape. At Pure Storage, you ll lead with innovation, grow alongside us, and collaborate with the brightest minds in the industry. If you re passionate about transforming the tech world and ready to make a lasting impact, come join us! The Challenge: The Pure Storage Technical Writing Team is looking for a strong leader to drive the next level of our technical content. As a leader within the team, you will manage talented technical writers, enhance documentation processes, and deliver world-class technical content. If you're creative, organized, and eager to solve customer problems, this role is for you. Key Responsibilities: Lead & Inspire: Manage and grow a transformative team of technical writers to deliver exceptional documentation for Pure Storage. End-to-End Documentation: Own and continuously improve the documentation process, including release notes, user guides, API guides, and more. Analytics & Reporting: Use analytics tools to measure the effectiveness of your content, providing reports and recommendations for improvement. Collaborative Partnerships: Build strong relationships with product and engineering teams to stay up-to-date on new features and products. Product Expertise: Become a subject matter expert in Pure Storage technology and use this knowledge to produce high-quality documentation. Customer-Centric Content: Develop content plans that target customer pain points, focusing on delivering documentation that enhances the user experience. Career Growth: Foster a career path for yourself and your team, continuously building knowledge and expanding horizons. What You ll Need to Bring: Leadership Experience: 2+ years managing a technical writing team, with a vision for advancing the organization to the next level. Technical Writing Expertise: 5+ years of software technical writing experience, with a strong understanding of documentation processes and tools. Metrics-Driven: Ability to create and analyze key performance metrics to improve individual and team outcomes. Mentorship Skills: Proven ability to mentor and guide writers, optimizing team performance. Technology Enthusiast: Passion for adopting new technologies, such as AI, to enhance team productivity and content quality. Writing Excellence: Exceptional writing, editing, and communication skills in English, with experience maintaining a corporate style guide. DITA & CMS Proficiency: Familiarity with working in a DITA environment and using content management systems (CMS) and authoring tools. Collaboration Skills: Strong interpersonal abilities to work effectively with writers, engineers, program managers, QA engineers, and support teams. Organizational Skills: Ability to manage multiple projects simultaneously, delivering quality content on time, even under tight deadlines. Familiarity with Tools: Experience using JIRA, Confluence (Wiki), and working in Agile environments. Team-Oriented: A collaborative, cross-functional mindset with a sense of ownership and energy. What You Can Expect from Us: Pure Innovation: We celebrate critical thinking, challenges, and trailblazers who are passionate about innovation. Pure Growth: We provide the space and support for you to grow alongside us, contributing to something meaningful. We ve been recognized in Fortune s Best Large Workplaces in the Bay Area, Fortune s Best Workplaces for Millennials, and certified as a Great Place to Work. Pure Team: We value collaboration, team building, and putting the greater good ahead of ego.

Join Us in Reshaping the Data Storage Industry We re at the forefront of an incredibly exciting area in tech, revolutionizing the data storage industry. At Pure Storage, you ll lead with innovative thinking, grow alongside us, and collaborate with the smartest team in the industry. If you re ready to make an impact and leave your mark, this is the opportunity you ve been waiting for. SHOULD YOU ACCEPT THIS CHALLENGE... As a Technical Writer, you ll work with a globally distributed team across time zones in Asia, Europe, and the Americas. Success in this role requires strong collaboration and communication skills, as you ll actively participate in software development through daily or weekly sync meetings, uncovering new features for documentation, and tracking the status of your documentation for upcoming releases. You will also provide feedback, reviews, and edits for your colleagues to ensure the quality and consistency of documentation across the team. You ll research new technologies, both industry-wide and at the product level. In this process, you ll work directly with engineers and other subject matter experts to understand the features you are documenting, using those features firsthand on the same production software and systems as your users. Key Responsibilities: Collaborate with technical teams to research, write, edit, and maintain software documentation and release notes. Work with a globally distributed team, attending daily or weekly meetings and syncs. Follow a style guide to ensure consistent and clear writing. Review and provide feedback on colleagues' writing to maintain high-quality documentation. What You ll Need to Bring to This Role: Mandatory Requirements: 8+ years of experience in technical writing for software. Proven experience writing software documentation in a docs-as-code approach. Exceptional writing and editing skills, with a focus on creating documentation for a global audience of developers. Hands-on experience with Linux command-line applications, Git, HTML, CSS, and JavaScript. Preferred Requirements: Experience with containerization technologies, such as Kubernetes and Docker. Familiarity with cloud services, virtualization, and networking technologies. Experience with Storage Virtualization and knowledge of storage technologies like Block devices, NFS, File Systems, and Object Storage. Comfort with Agile development methodologies and working within sprints. Proficiency with markup languages like Markdown and ASCIIdoc. Basic programming knowledge and the ability to write code samples, tweak them for documentation purposes, and understand the underlying code to improve documentation accuracy. What You Can Expect from Us: Pure Innovation: We celebrate critical thinking, challenges, and trailblazers who strive to push boundaries. Pure Growth: We provide the space and support for you to grow with us and contribute meaningfully. Pure Storage has been recognized as one of Fortune s Best Large Workplaces in the Bay Area, Fortune s Best Workplaces for Millennials, and certified as a Great Place to Work. Pure Team: We build each other up, setting aside egos for the greater good. Additionally, we understand the importance of a healthy work-life balance and offer a variety of perks, including flexible time off, wellness resources, and company-sponsored team events. For more details, check out purebenefits.com.

Senior/Customer Success Executive (Ads Management) About the Role: Senior/Customer Success Executive (Ads Management) As a Customer Success Executive (Ads Management), you will work towards enhancing the customer experience throughout their journey of our product usage. This will need you to deep dive into the customer business and the software and help the customers with various insights and the right moment and enhance their product usage experience at the same time work with the product team to define various features. Communicate effectively with both internal and external senior-level management to understand customer needs. This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships. This role will be based out of Bengaluru, KA. Responsibilities Help our customers automate their digital ad activations using our Universal Ads Manager (across Social, Search, Video and Display) Leverage audience intelligence from our platform to help targeting precision in campaigns Leverage full funnel insights from our platform and help optimize campaigns Build lasting relationships with key customers and agency partners based on product advertising and service quality. Analysing and sharing reports to clients based on campaign performance. Requirements 3 6 years of experience in digital media planning and operations An understanding of campaign setup on popular platforms like Facebook, Google Ads and DV360 Strong data and analytical skills Experience in campaign management, analytics and ad serving technologies Experience in audience solutions like DMP/CDP We understand that not all applicants will have skills that match the exact job description. We value diverse experiences in the relevant industry and encourage everyone who meets the required qualifications to apply. If you lack the desired experience, but do have theknowledge and confidence to leave a mark, go ahead and apply. Experience 3 6 years of Relevant Experience Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Intuit is a global leader in financial technology, dedicated to helping individuals and businesses thrive. Our suite of products, including TurboTax, Credit Karma, QuickBooks, and Mailchimp, serves approximately 100 million customers worldwide. At Intuit, we believe in providing everyone with the tools and resources they need to achieve financial success. We are constantly innovating to make financial empowerment a reality for all. Job Overview Join the Intuit Data Platform (IDP) team as a Staff Engineer and help us transform the way we handle big data! The IDP team is responsible for the Intuit Analytics Platform, which powers real-time data ingestion, cataloging, analytics, and machine learning across the entire organization. As Intuit s customer base grows, so does the volume of data we process. Our engineering excellence ensures that we can scale and leverage this data to drive machine learning and product innovations. We re in the process of building the next-generation real-time and batch ingestion engine, capable of indexing, cataloging, and organizing data and metadata. We are passionate about using open-source technologies to solve challenges and contributing back to the community. If you're excited about building a platform that will directly impact data scientists and analysts and have a desire to shape the future of data at Intuit, then come join us! Key Responsibilities Architect & Design: Build fault-tolerant and scalable big-data platforms using open-source technologies to handle massive datasets. Data Solutions: Create architecture solutions that address complex use cases like data normalization, lineage, governance, ontology, and discoverability. Cross-Team Collaboration: Work with analysts and data scientists to understand data requirements for building operational propensity models and gaining deep customer insights. Hands-On Coding: Lead development efforts within the Hadoop ecosystem using technologies such as Java MapReduce, Spark, Scala, HBase, and Hive to build and optimize data pipelines for both real-time and batch applications. Database Management: Work with NoSQL, SQL, and in-memory databases to design high-performance data systems. Code Reviews: Ensure code quality, consistency, and adherence to best practices through regular code reviews. Architectural Alignment: Ensure alignment between enterprise architecture and business requirements. Prove Feasibility: Conduct proof-of-concept (POC) experiments for new technologies or approaches and drive them to production. Collaboration with Data Cataloging Team: Work closely with data catalog teams and architects to index and catalog all data sources at Intuit. Agile Leadership: Lead fast-paced development teams using agile methodologies and promote best practices in software development, testing, and incident response. Design & Model: Build dimension models suited for customer business use cases and ensure seamless integration of business and technical requirements. Qualifications Experience: 12+ years of relevant experience, with at least 5+ years specializing in the big data domain. Big Data Architecture: Proven experience in architecting end-to-end ecosystems for big data and analytics platforms. Expert Knowledge: Deep expertise in building fault-tolerant, scalable big data solutions, especially using the Hadoop ecosystem (Hive, HBase, Spark, Kafka, MapReduce, etc.). Programming Expertise: Mastery of Java and Scala, with a focus on building high-throughput data services. Machine Learning: Knowledge of machine learning principles and AI applications in big data. Big-Data Technologies: Familiarity with tools such as HDFS, Storm, Zookeeper, Cassandra, Redshift, GraphDB, and others. Understanding both real-time and batch processing in the Hadoop ecosystem. Communication: Strong communication skills, with an ability to explain complex technical topics to both technical and non-technical audiences. Programming Skills: Intermediate experience in Python or R for data processing. Education: BE/BTech/MS in Computer Science or a related field (or equivalent experience). Collaboration: Demonstrated ability to work cross-functionally and lead change through influence and example. At Intuit, you ll be part of a talented, passionate team working on innovative solutions that shape the future of data analytics and machine learning. As a Staff Engineer, you ll have the chance to work with cutting-edge technologies, build scalable systems, and help revolutionize how Intuit leverages data to drive product innovation. If you're looking for a dynamic environment where you can have a meaningful impact, come join us at Intuit! Qualification : BE/BTech/MS in Computer Science (or equivalent)

Technical Writer Description Hungry, Humble, Honest, with Heart. The Opportunity Nutanix unites public cloud simplicity and agility with private cloud performance and security. Our Documentation Team creates and maintains software and hardware documentation to support our customers. We work closely with engineering, product management, and support teams to develop high-quality technical documentation that enhances the customer experience. As a member of this team, you will work on documentation for the Core Data Path (CDP) and Prism teams, collaborating with developers and support engineers across geographies to deliver clear, user-focused documentation aligned with Nutanix standards and best practices. About the Team The Tech Pubs team at Nutanix handles software, hardware, and solutions documentation. Based in India, this team works on critical projects that directly impact our customers. Customer feedback is our top priority, and we maintain a collaborative, no-drama environment with a best-in-class engagement score of 88. Your Role Document new products, platforms, and features. Maintain documentation for previous product versions. Write release notes and support documentation. Gather information from product specifications, team meetings, interviews with subject-matter experts, and direct hands-on use of systems. Manage multiple documentation projects for software products. Peer review content created by other writers. Incorporate and address feedback from multiple sources, including customer input. Work independently and manage tight deadlines effectively. What You Will Bring Experience writing concept, task, and reference topics for multiple outputs and use cases. Familiarity with industry standards such as the Microsoft Manual of Style for Technical Publications. Ability to manage documentation for multiple versions of products. Experience with GitHub. Ability to prioritize and track multiple concurrent projects. Comfort working with UNIX/Linux command-line interfaces. Experience collaborating in cross-functional teams across engineering, product, and support. Bachelor s degree in technical/professional communication, computer science, electrical engineering, or a related field. 5-8 years of experience documenting software products. Proficiency in single-sourcing techniques for multiple deliverable types using topic-based structured authoring (DITA or other XML frameworks preferred). Familiarity with technologies such as UNIX/Linux, storage, virtualization, and networking. Work Arrangement Hybrid: This role blends remote work flexibility with the advantages of in-person collaboration. Most roles require coming into the office at least 2-3 days per week, though some roles or teams may require more frequent on-site presence. Your manager will provide team-specific guidance. Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status, or any other legally protected category. We hire and promote based solely on qualifications. We are committed to fostering an inclusive work environment where all employees can be themselves and thrive. We also provide reasonable accommodations for individuals with disabilities.