Online Learning Jobs in Bengaluru

Senior Product Designer Location: Bengaluru About Us: Observe.AI Observe.AI is a leading AI-powered platform transforming customer experience through intelligent automation. Our platform enables enterprises to deploy AI agents that seamlessly manage customer interactions, providing natural, human-like conversations with predictable outcomes. By combining advanced speech understanding, workflow automation, and enterprise-grade governance, Observe.AI enhances both human and AI agent performance. Our clients, including DoorDash, Affordable Care, Signify Health, and Verida, rely on Observe.AI to revolutionize their customer experiences, accelerating service delivery, boosting operational efficiency, and building stronger customer loyalty across all communication channels. As a member of the Product Design Team, you ll collaborate with a diverse group of talented individuals. We are committed to cultivating a strong design culture one that emphasizes collaboration, mentorship, and design excellence. Here, your work will directly influence product strategy, improve workflows, and help set new industry standards for user experience. As a Senior Product Designer, you ll play a pivotal role in shaping the user experience and interface of our products, bringing designs to life that empower our users and push the boundaries of the AI-powered solutions we deliver. What You ll Be Doing: Lead Design Solutions: Take ownership of design projects across multiple product areas, creating scalable and flexible design systems that enhance user experiences. Product Vision & Strategy: Help refine and define the long-term design direction of our products, working both independently and collaboratively with cross-functional teams to set strategic design goals. User Research & Data-Driven Design: Utilize qualitative and quantitative research to inform design decisions, ensuring solutions effectively meet user needs and solve real-world problems. Visual & Interaction Design Excellence: Create polished, high-quality, visually appealing, and user-friendly designs. Consider accessibility, responsiveness, and edge cases to ensure optimal usability. Design Systems Contribution: Help evolve and improve our design systems, contributing to consistency and efficiency across Observe.AI s platform. Cross-Functional Collaboration: Work closely with product managers, engineers, and other stakeholders to ensure seamless execution from initial concept to final implementation. Mentorship & Leadership: Guide and mentor junior designers, sharing expertise and fostering a culture of design excellence within the team. What You ll Bring to the Role: 7-9+ years of experience in UX/UI or Product Design, with a strong portfolio demonstrating impactful design work across complex projects. Experience designing Large Language Model (LLM)-powered products such as chatbots, voicebots, or other AI-driven solutions. Domain knowledge in the Contact Center Industry, with an understanding of its unique challenges and user needs. Expertise in user-centered design, interaction design, and usability best practices. Experience contributing to or building design systems and scalable UI frameworks. Ability to simplify complex problems into clear, elegant solutions with a solid understanding of information architecture and workflow design. Strong storytelling and communication skills, with the ability to present design rationale and influence stakeholders at all levels of the organization. Experience conducting user research, analyzing data, and using insights to drive product improvements. A proactive, self-starter mindset able to drive projects independently while collaborating effectively with cross-functional teams. Compensation, Benefits, and Perks: Medical Insurance: Comprehensive coverage, including free online doctor consultations. Leave Policies: Generous annual leave (national & festive holidays), privilege leave, sick leave, and parental leave. Learning & Development: A dedicated fund to support your continuous learning and professional growth. Flexible Benefit Plans: Tax exemptions (e.g., Meal card, PF) to optimize your benefits. Cultural Engagement: Fun events to build team culture and foster a strong work environment. How to Apply: To be considered for this role, please submit your resume and portfolio through our career portal or LinkedIn. If your portfolio requires a password, please provide it. We are particularly interested in seeing: Clear problem definitions based on research. Your creative process for developing solutions. Strong rationale behind design decisions. Polished UI & interaction designs that address defined problems.

Infrastructure Security Leader Location: Bengaluru About Us: Observe.AI Observe.AI is the leading AI-powered platform for customer experience, enabling enterprises to automate customer interactions using AI agents. Our platform ensures natural conversations, delivering predictable outcomes, and is trusted by top companies like DoorDash, Affordable Care, Signify Health, and Verida. Observe.AI blends advanced speech understanding, workflow automation, and enterprise-grade governance to deliver end-to-end AI solutions that optimize both human and AI interactions, providing insights for coaching and quality management. At Observe.AI, we re on a mission to transform customer experiences through AI. As a founding member of our Infrastructure/Cloud Security team, you will have the opportunity to shape and design cloud security from the ground up for a platform trusted by over 80 million users. Reporting directly to the VP of Information Security, you will drive a defense-in-depth approach across infrastructure, IAM, and networks. This is a unique, zero-to-one role where you ll define security strategy, mentor the team, and make a long-lasting impact in a fast-growing AI company. What You ll Be Doing: Security Strategy Development: Design and document security policies, reference architectures, design patterns, and roadmaps to protect our platform. Secure Access & Network Design: Lead efforts to design secure access controls and networks for production environments. Cross-Department Leadership: Collaborate with Corporate IT to implement security measures within the corporate environment. Defense-in-Depth: Implement network segmentation, firewall configurations, VPNs, and deep packet inspection to minimize impact from security incidents. AWS Infrastructure Security: Re-architect AWS infrastructure to enhance security, ensuring that networks, VPCs, and security configurations are optimized. Vulnerability Management: Identify tools and technologies to scan networks, OS, and infrastructure for vulnerabilities, and work with SRE teams to remediate identified risks. Security Compliance: Represent Infrastructure Security in PCI, SOC, ISO, HITRUST, and other regulatory audits, ensuring compliance. Collaborative Design: Partner with engineering teams and architects to ensure infrastructure designs meet both business and security requirements. Stakeholder Collaboration: Work with other teams to integrate up-to-date security features and infrastructure designs across the organization. What You ll Bring to the Role: 9+ years of experience in Software Engineering, Network Security, and AWS Security. Proven track record in designing and implementing secure Cloud Infrastructure, Network Security, and Corporate IT Security. Experience at a SaaS product company with hands-on knowledge of cloud security. Leadership experience in managing Infrastructure Security teams or Security-Focused SRE teams. Strong understanding of network designs, protocols, and certifications like CCNA (or similar). Ability to handle multiple, high-priority projects simultaneously while maintaining focus and quality. Comfort with working off-hours to handle security incidents in a dynamic, fast-paced environment. First-hand experience with major cloud providers, specifically AWS. Deep understanding of large-scale systems and N-tier architectures. Excellent communication skills, able to effectively influence and collaborate with stakeholders across the organization. Perks & Benefits: Medical Insurance: Comprehensive options, including free online doctor consultations. Leave Policies: Yearly privilege and sick leaves as per Karnataka S&E Act, along with generous national, festive, and parental leave. Learning & Development: Access to a fund that supports continuous learning and professional growth. Flexible Benefits: Tax exemptions for meals, PF, etc., along with other flexible benefit plans. Team Culture: Fun events to foster collaboration and culture across the organization.

Lead Machine Learning Engineer - NLP Location: Bengaluru About Us: Observe.AI Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business. Observe.AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows with AI agents. It also enables teams to guide and augment human agents with AI copilots, and analyze 100% of human and AI interactions for insights, coaching, and quality management. Companies like DoorDash, Affordable Care, Signify Health, and Verida use Observe.AI to transform customer experiences every day by accelerating service speed, increasing operational efficiency, and strengthening customer loyalty across every channel. You will be shaping how AI transforms real-world challenges in the contact center space. As part of our world-class ML team, you ll work on developing cutting-edge LLM-powered solutions & Agentic AI, building end-to-end processing pipelines, and handling production challenges at scale millions of interactions daily. If you are truly an engineer at heart, excited about turning breakthroughs in multi-agent systems, LLMs, NLP, and ML into practical outcomes through applied research, and building scalable production systems, you will feel right at home. You ll also have the opportunity to publish in top conferences, and influence Observe.AI s product and platform strategy. What you ll be doing Design & develop state-of-the-art LLM-powered AI capabilities and Agentic AI/ Multi-agent systems end-to-end, from ideation to production for Observe.AI s product offerings, in a fast-paced startup environment. Work with cutting-edge tools and technologies in Machine Learning, Deep Learning & Natural Language Processing, including LLMs and LLM-powered technologies/ paradigms, including Agentic AI. Build/ maintain highly scalable production systems that power AI capabilities on Observe.AI product/ platform. Optimize ML models and processing pipelines for performance, cost-effectiveness, and scale. Work with a world-class ML team in building exciting stuff, mentor juniors, and influence peers/ stakeholders. Collaborate cross-team with engineers, product managers, customer-facing teams, and customers to understand pain points and business opportunities. Keep up-to-date with the latest ML/ DL/ NLP literature and influence the technological evolution of Observe.AI platform. Contribute to the community through tech blogs and publishing papers in ML/ NLP conferences like EMNLP, ACL, etc. What you ll bring to the role Education: Bachelor s or Master s degree in Computer Science or related disciplines from a top-tier institution with exposure to ML/ DL/ NLP/ NLU. An engineering mindset with the competencies of an applied scientist. 5+ years of industry experience in building large-scale NLP/ NLU systems, with recent experience in building LLM-powered applications and Agentic systems. Strong understanding of the fundamentals of ML and NLP/ NLU, and practical aspects of building ML systems in production. Good understanding of recent advances in building LLM-powered applications, and multi-agent systems at scale. Excellent implementation skills in Python and Machine Learning Frameworks such as Pytorch, Tensorflow, HuggingFace, etc., and deploying/ maintaining scalable machine learning systems in production. Ability to provide thought leadership in one or more technical areas of interest to Observe.AI, and influence product development. Excellent communication, collaboration skills, and presentation skills. Experience with Spoken Language Understanding is a plus. Published papers in top NLP/ NLU conferences or workshops are a plus. Relevant open-source contributions are a plus. Perks & Benefits Medical Insurance: Excellent options and free online doctor consultations. Leave Policies: Yearly privilege and sick leaves as per Karnataka S&E Act, generous holidays (National and Festive) recognition and parental leave policies. Learning & Development fund to support your continuous learning journey and professional development. Fun events to build culture across the organization. Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.). Qualification : Bachelors or Masters degree in Computer Science or related disciplines from a top-tier institution with exposure to ML/ DL/ NLP/ NLU

Software Development Engineer III Location: Bengaluru About Us: Observe.AI Observe.AI is a leading AI-powered platform revolutionizing customer experience. We enable enterprises to deploy AI agents that automate customer interactions, creating natural conversations and delivering predictable outcomes. Combining advanced speech understanding, workflow automation, and enterprise-grade governance, our platform empowers teams to guide and augment human agents with AI copilots, and analyze 100% of both human and AI interactions for insights, coaching, and quality management. Companies such as DoorDash, Affordable Care, Signify Health, and Verida rely on Observe.AI to accelerate service speed, increase operational efficiency, and strengthen customer loyalty across all communication channels. At Observe.AI, you will be building the backend that powers AI agents, transforming customer service for global enterprises. You'll work on high-scale, complex systems where your contributions have a direct and visible impact. In a culture that emphasizes speed, innovation, and ownership, this is your chance to sharpen your skills, drive forward innovation, and shape the future of AI-powered customer experiences. You will collaborate closely with product, design, and engineering leaders to define the technical roadmap and build solutions that matter. If you are looking for an environment where your ideas drive innovation, your expertise shapes the platform s future, and your growth is fueled by working with brilliant peers, Observe.AI is the place for you. What You ll Be Doing: AI Agent Development: Contribute to building and deploying AI agents (Voice Agents, Chat Agents, and Copilots) at enterprise scale for customer service. Full Application Lifecycle: Design, code, test, deploy, and debug applications with a high focus on quality throughout the entire lifecycle. Collaborative Roadmap Creation: Work with product and design teams to translate product goals into clear, actionable technical roadmaps. Reusable Code Development: Create reusable code, frameworks, and libraries to accelerate development, ensuring consistency across multiple projects. Optimization: Optimize applications for speed, scalability, and reliability, proactively addressing bottlenecks and performance issues. Security & Data Protection: Implement robust security measures and data protection practices to safeguard customer data and sensitive information. Scalable Data Storage: Design and manage scalable data storage solutions to ensure efficiency, reliability, and long-term maintainability. Efficient Data Pipelines: Build and scale data pipelines to process large volumes of data accurately and efficiently. Team Leadership: Review work of other team members, provide feedback, and lead by example across all aspects of the development lifecycle. Thought Leadership: Represent Observe.AI at tech conferences, demonstrating thought leadership and presenting solutions to complex challenges. What You ll Bring to the Role: 6-9 years of experience in building large-scale products with a strong track record of delivering high-quality solutions. Expertise in Python (with immediate proficiency), and familiarity with other high-level languages such as Java, Golang, or similar. Solid experience with SQL or NoSQL databases (e.g., Postgres, MongoDB, Cassandra). In-depth knowledge of asynchronous communication tools like Kafka, SQS, Temporal, etc. Understanding of popular caching tools such as Ehcache, Memcache, Redis. A customer-first mindset with the ability to adapt quickly in a fast-paced environment. Strong problem-solving skills and the ability to think and communicate from first principles. Open-mindedness to learning new technologies and staying current with industry trends. Perks & Benefits: Medical Insurance: Comprehensive medical coverage with free online doctor consultations. Leave Policies: Generous leave options, including privilege and sick leave as per Karnataka S&E Act, national and festive holidays, and parental leave. Learning & Development: A dedicated fund for continuous learning and professional development. Flexible Benefits: Tax-saving benefits (e.g., meal cards, PF, etc.) and flexible benefit plans. Team Culture: Regular fun events to promote collaboration and build company culture.

AI Agent Engineer Location: Bengaluru About Us: Observe.AI Observe.AI is the leading AI agent platform for customer experience. We enable enterprises to deploy AI agents that automate customer interactions, delivering natural conversations with predictable outcomes. Our platform combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows with AI agents. We also empower teams to guide and augment human agents with AI copilots, while analyzing 100% of interactions for insights, coaching, and quality management. Leading companies like DoorDash, Affordable Care, Signify Health, and Verida rely on Observe.AI to accelerate service speed, increase operational efficiency, and strengthen customer loyalty across all channels. We re looking for an AI Agent Engineer to take the lead in building and deploying enterprise-grade Voice, Chat AI agents, and AI Copilot solutions. This role is hands-on, customer-facing, and crucial for bringing AI solutions to life from design and integration to deployment and optimization. As an AI Agent Engineer, you'll **own the end-to-end lifecycle of AI agents**: from building and integrating them to testing, deploying, and tuning performance to meet client requirements. What You ll Be Doing: AI Agent Development & Deployment: Take full ownership of building and deploying AI agents, including designing prompts, workflows, integrations, telephony setup, and evaluation forms. Client Engagement & Demos: Lead weekly client demos, showcase progress, gather feedback, and act as the primary technical contact once the solution is defined. Systems Integration: Configure and integrate APIs, handle data mappings, manage authentication, error handling, and connect AI agents to CRMs, databases, or knowledge systems. Telephony Integration: Set up and optimize SIP/CCaaS/PSTN routing, configure fallbacks, pass metadata, and troubleshoot call quality issues. Optimization & Iteration: Continuously monitor agent performance, refine prompts, conduct iterative tests, and ensure agents meet automation and containment targets. Strategic Consultation: Translate customer requirements into actionable solutions, while working consultatively to unblock challenges related to security, connectivity, or knowledge ingestion. Collaboration with Engineering: Work alongside the product and engineering teams for deeper technical fixes and platform improvements, while leading client delivery independently. What You ll Bring to the Role: 3+ years of experience in conversational AI, ML engineering, or system integration, with hands-on delivery of AI/LLM-based solutions. Strong expertise in prompt engineering, workflow building, API integration, and telephony systems (SIP, Twilio, Amazon Connect, etc.). Familiarity with Large Language Models (GPT, Claude, Gemini) and orchestration frameworks like LangChain and LlamaIndex. Solid ML knowledge in areas such as embeddings, retrieval-augmented generation (RAG), evaluation frameworks, and fine-tuning models for optimal performance. Proficiency in programming languages such as Python, JavaScript, or similar. Customer-facing experience, with the ability to lead deep technical discussions and conduct weekly project demos. A strong problem-solving mindset, with the ability to find workarounds, unblock integrations, and adapt to unique customer ecosystems. Bachelor s degree in Computer Science, Engineering, or a related technical field. Experience with Integration Platform-as-a-Service (iPaaS) providers such as n8n, Zapier, or similar, and a strong understanding of API integrations and data flow management. Extensive hands-on experience with telephony integrations, including protocols like SIP, PSTN, and other telephony technologies. Perks & Benefits: Medical Insurance: Comprehensive medical coverage and free online doctor consultations. Generous Leave Policies: Annual privilege and sick leave (as per Karnataka S&E Act), national and festive holidays, plus parental leave. Learning & Development Fund: Support for continuous learning and professional development. Fun Team Culture: Regular fun events to foster a collaborative and engaging work environment. Flexible Benefit Plans: Tax-saving benefits (meal cards, PF, etc.) and other flexible benefit options. Qualification : Bachelors degree in Computer Science, Engineering, or a related technical field

Information Developer Experience: 3 8 years Location: Bengaluru Department: Product & Engineering Join VuNet Shape the Way the World Understands Observability VuNet is redefining digital experiences through Business Journey Observability, harnessing the power of Big Data and Machine Learning. Our platform monitors 28+ billion transactions monthly, enhancing operational resilience and customer satisfaction across India s top banks and financial institutions. Recognized by NASSCOM, Forbes, and Gartner, VuNet is building a world-class deep-tech product in India that s making waves globally. Your Role: Information Developer We re looking for an experienced Information Developer to lead the creation of high-quality product documentation that enables our users to easily understand and unlock the full value of VuNet s platform. You ll work closely with product managers, engineers, and support teams to translate complex technical concepts into clear, concise, and user-focused content. If you have a passion for clarity, love simplifying complexity, and want to shape the voice of a rapidly scaling tech product this is your opportunity. Key Responsibilities Develop, manage, and update product documentation, including: User guides API references Troubleshooting manuals Online help and release notes Collaborate with cross-functional teams (Product, Engineering, Support) to gather technical details and ensure content accuracy. Translate technical concepts into easy-to-understand content for diverse audiences. Contribute to product UI/UX copy to ensure a consistent, user-friendly experience. Keep documentation aligned with product changes in fast-moving release cycles. Create content for tutorials, knowledge base articles, and multimedia assets (videos, walkthroughs, etc.). Leverage Generative AI tools to streamline content development and enhance user experience. Participate in product planning meetings to identify and prioritize documentation needs. What You Bring 3 8 years of experience as a Technical Writer or Information Developer, ideally in a SaaS or enterprise software environment. Strong command of English with excellent writing, editing, and structuring skills. Proficiency using Generative AI tools for documentation and content automation. Experience with documentation tools such as Markdown, MadCap Flare, Confluence, Git, or similar. Ability to understand and explain complex software systems, APIs, or developer tools. A proactive mindset with strong organizational and collaboration skills. A degree in Engineering, Computer Science, or a related technical field. (Bonus) Familiarity with observability tools, monitoring platforms, or infrastructure tech. Life at VuNet We re a team of curious, driven, and passionate problem-solvers. At VuNet, you ll collaborate with deep-tech innovators, explore emerging technologies like Gen AI, and be part of something big a globally recognized platform built proudly in India. Your work will directly impact millions of users and some of the most mission-critical systems in the digital economy. Your Benefits Comprehensive health insurance for you, your dependents, and your parents. Mental wellness support and 1:1 counseling sessions. Transparent and inclusive culture focused on ownership and growth. Workspaces and tools equipped for next-gen technologies and innovation. Continuous learning through structured training and development programs.

Job Title: Process Trainer Location: Bengaluru Company: Altisource (NASDAQ: ASPS) About Us At Altisource, we build world-class technology and services for the mortgage and real estate industries. We partner with 7 of the top 10 U.S. mortgage servicers, operate one of the top three real estate auction platforms, and manage a cooperative representing over 15% of the $1.8 trillion U.S. originations market. If you're detail-oriented, have a passion for training, and thrive in a dynamic environment this is your chance to make an impact. Position Summary We re looking for a skilled and enthusiastic Learning & Development (L&D) Trainer to design and deliver high-impact training programs for our mortgage services teams. You'll play a key role in enhancing performance, improving process understanding, and supporting business goals. This role is based in Bengaluru, and will begin in a remote capacity. Key Responsibilities Training Delivery & Facilitation Conduct engaging and effective training sessions (both live and online). Facilitate new hire, cross-skill, refresher, and floor support training. Apply adult learning principles and creative training techniques for maximum retention. Instructional Design & Content Development Design customized L&D programs based on business needs. Collaborate with SMEs to convert expert content into learner-friendly modules (classroom, online, or blended formats). Performance Tracking & Coaching Monitor trainee performance during training programs; provide developmental feedback and coaching. Use data analytics to identify training gaps and conduct refresher sessions as needed. Process Management & Improvement Maintain training records and data as per L&D protocols. Drive process improvements in training delivery and program management. Support training-related documentation and project timelines. Stakeholder Collaboration Liaise with business and L&D teams to ensure alignment on processes, scheduling, and training requirements. Attend and implement insights from any client-mandated training sessions. Mentorship & Team Support Mentor junior trainers in facilitation, content delivery, and training methodologies. Participate in on-the-job training support and floor activities. Qualifications & Skills Experience: Minimum 2+ years of experience in U.S. Mortgage Origination Services. Education: Graduate in any discipline. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Communication: Strong verbal and written communication skills. People Skills: Good interpersonal and team management capabilities. Business Acumen: Ability to analyze data, recommend process changes, and collaborate with global teams. Work Ethic: Strong organizational skills with the ability to meet tight deadlines and handle pressure. A collaborative and growth-oriented work environment. Opportunities to make a meaningful impact through training and development. A chance to work with one of the leading names in the mortgage and real estate industry. Join us and be a part of transforming how homes are bought, sold, and managed. Qualification : Graduate in any discipline

Digital Marketing Executive Location: Bengaluru, India Experience: 3 - 5 Years Job Type: Full-time About VuNet VuNet pioneers Business Journey Observability using Big Data and Machine Learning to revolutionize digital experiences in financial services. Monitoring over 28 billion transactions monthly and impacting 300 million users, VuNet powers major banks across India and MEA. Role Overview: Digital Marketing Executive You will develop and manage online marketing campaigns to boost brand visibility, drive website traffic, and generate leads via SEO, social media, email marketing, and paid ads. Your work will significantly impact VuNet s growth and market presence. Key Responsibilities Execute email marketing campaigns and nurture sequences using HubSpot or similar tools Create and edit engaging marketing content for social media, newsletters, landing pages, and collateral Support multi-channel campaigns and optimize performance continuously Manage and update social media channels including LinkedIn, YouTube, and Twitter Analyze campaign performance and lead metrics to improve outcomes Basic knowledge of On-Page, Affiliate, and Technical SEO is a plus What You Bring 2-3 years experience in B2B marketing, preferably in tech or SaaS Hands-on experience with marketing automation tools like HubSpot, Zoho, or Mailchimp Strong written communication skills for content creation Comfortable with analytics tools and performance dashboards Collaborative mindset with excellent multitasking skills 100% health insurance covering you and dependents Mental wellness and 1:1 counseling support Culture fostering innovation, growth, and ownership Inclusive and transparent workplace environment Access to new Gen AI and integrated technology workspace Career development with training programs to enhance skills

Manager Client Services GetThere Support Team Location: Bengaluru, Karnataka, India Employment Type: Full-time About Serko Serko is a leading global technology platform revolutionizing business travel and expense management. We connect passionate travelers and technologists through the world s premier business travel marketplace. As an equal opportunity employer, we celebrate diversity and inclusion, fostering an authentic and collaborative workplace culture. Join us as we expand our footprint in India and transform corporate travel with innovative solutions. Position Overview: Manager Client Services GetThere Platform Serko is hiring an experienced Application Manager to lead our Bengaluru-based support team for GetThere, a multi-GDS (Global Distribution System) online booking tool trusted by thousands of corporate clients worldwide. This role combines hands-on case management with strategic team leadership to ensure exceptional customer support and operational excellence. Key Responsibilities Lead & Mentor Support Team: Manage and develop the Bangalore-based GetThere customer support team, ensuring efficient resolution of day-to-day client cases. Case Management: Personally handle complex customer issues, delivering timely and high-quality support solutions. Process Improvement: Design and implement optimized support workflows to enhance team productivity and customer satisfaction. Cross-functional Collaboration: Coordinate with global teams to align on support strategies and share industry best practices. Reporting & Analytics: Track key support metrics and prepare detailed reports to guide leadership decisions. Required Skills & Qualifications Proven experience managing application support teams, ideally in the travel technology or SaaS sectors. Strong knowledge of travel industry GDS platforms such as Sabre, Amadeus, and Travelport. Proficiency in Microsoft Office Suite (Outlook, Word, Excel). Exceptional problem-solving skills with the ability to perform under pressure. Excellent communication and leadership capabilities. Bachelor s degree in Information Technology, Business, or a related field. Competitive Salary & Benefits: Attractive base pay with medical benefits and discretionary incentives linked to individual and company performance. Career Growth: Access to dedicated learning & development platforms and opportunities to shape your career path. Flexible Work Policy: Supportive work environment promoting work-life balance. Innovative Culture: Collaborate with engaged teams driven to deliver impactful, high-quality business travel solutions. Apply today to join Serko s fast-growing Bengaluru hub and be part of the future of global business travel technology! Qualification : Bachelors degree in Information Technology, Business, or a related field.

Product Support Analyst Travel Domain Location: Bengaluru, Karnataka, India Employment Type: Full-time About Serko Serko is a leading global tech platform revolutionizing business travel and expense technology. We bring together passionate travelers and technologists through the world s largest business travel marketplace. As an equal opportunity employer, Serko celebrates diversity and authenticity to create meaningful impact. With offices in New Zealand, Australia, North America, China, and a new hub in Bengaluru, India, we are expanding rapidly to build a world-class team and innovative products. Role Overview: Product Support Analyst GetThere Serko is hiring two Product Support Analysts for our GetThere online booking tool in Bengaluru. You will be at the frontline of customer support, resolving day-to-day client issues and ensuring superior service. Your work will strengthen client relationships and contribute to product and process improvements that drive customer satisfaction. Key Responsibilities Manage and resolve client issues through email, telephone, and issue tracking systems efficiently and professionally. Provide effective troubleshooting and solutions for GetThere product and application problems. Deliver exceptional customer service by being responsive, communicative, and adhering to SLAs. Collaborate with internal teams to escalate and resolve complex issues promptly. Identify opportunities for process improvement to reduce incoming support queries and enhance product usage. Support product testing and release activities as needed. What You ll Bring Strong problem-solving skills and proven ability to investigate and resolve technical issues effectively. Exceptional customer service mindset with a passion for delivering superior support. Excellent written communication skills to translate technical terms into clear, customer-friendly language. Ability to liaise between end-users and technical teams to ensure accurate understanding and resolution. Solid knowledge of travel industry Global Distribution Systems (GDS). Prior experience troubleshooting GetThere or supporting corporate online travel platforms is highly preferred. Competitive base salary with performance-based discretionary incentives. Access to a comprehensive learning and development platform to grow your career. Supportive work environment encouraging ownership of your career path. Be part of an innovative team driving meaningful change in business travel technology. Excited to support and innovate in travel technology with Serko s Bengaluru team? Apply today!

Staff Software Engineer, Machine Learning (Search) Location: Bengaluru, India Company: Databricks Role Overview Join Databricks Applied AI team as a Staff Engineer to lead advancements in Search Quality. This role focuses on improving search ranking, query understanding, and building scalable evaluation frameworks to enhance discovery across millions of data assets on the platform. Key Responsibilities Lead development and deployment of ML/NLP-based search relevance models integrated with Databricks products. Design and build automated ML pipelines for data preprocessing, query understanding/rewrite, ranking, retrieval, and evaluation. Collaborate with product managers and cross-functional teams to drive strategic search product innovations. Develop robust frameworks for offline and online evaluation of search ranking improvements. BS or higher (MS/PhD preferred) in Computer Science or related fields. 10+ years experience building search relevance systems at scale in production or research environments. Experience applying Large Language Models (LLMs) to search relevance problems. Expertise in query understanding, NLP, text mining, recommendations, personalization, discovery, or conversational AI. Strong computer science fundamentals. Contributions to popular open-source projects is a plus. Work at the forefront of AI-driven data products, collaborate with top AI/ML experts, and influence how thousands of organizations discover and interact with data. Databricks offers a cutting-edge platform and a collaborative, innovative culture. Qualification : BS or higher (MS/PhD preferred) in Computer Science or related fields.

Analyst, Client Support Location: Bengaluru, Karnataka Team: Fund Accounting About this Role As a Client Support Analyst, you will be an integral part of a high-impact team dedicated to delivering exceptional service to our clients. Your responsibilities will include managing client inboxes, downloading key financial documents, updating team trackers, and providing timely status updates to internal stakeholders. You will ensure the timely completion of workflow tickets in line with client and internal SLAs/KPIs. Interaction with third parties will be necessary to establish access and obtain essential financial reporting for downstream processes. Additionally, you will collaborate with internal teams to efficiently manage deliverables and continuously enhance the client experience. This role offers the opportunity to build a rewarding career in a forward-thinking organization. By consistently meeting Key Performance Indicators, you will unlock opportunities for professional development and career growth. What You ll Be Doing Monitor the organization s Client Support workflow system (JIRA) daily, applying appropriate actions for each ticket per agreed procedures and service level terms. Communicate proactively with internal team members to provide project status updates and flag potential roadblocks. Accurately track requests received via Client Support and Client Relations inboxes. Retrieve vital documentation from Fund Manager Web Portals. Maintain up-to-date Fund Manager contact details within internal systems. Ensure the quality and integrity of data within internal systems. Follow standard communication procedures to obtain key information from external parties (General Partners). What You ll Bring to Us Proficiency with Microsoft Office Suite (Outlook, Word, Excel, etc.). 1-2 years of experience in an administrative or client support role preferred but not mandatory. Experience with JIRA or similar ticketing software, and familiarity with online document databases is a plus. Ability to work effectively under pressure, meeting deadlines in a fast-paced, complex environment across multiple time zones. Strong organizational and communication skills, demonstrated through real-time ticket and tracker updates and timely collaboration with key stakeholders. Excellent written and verbal communication skills in English. Proactive workload management, anticipating future tasks, supporting team members, and collaborating with team leads during busy periods. Our Benefits We offer a broad range of benefits to keep you energized and inspired, including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off (FTO) so you can relax, recharge, and be there for those who matter most. Our Hybrid Work Model BlackRock s hybrid work model fosters collaboration and mentorship while supporting flexibility. Employees typically work at least 4 days per week in the office, with the option to work from home 1 day per week. Some teams may require additional in-office days due to specific responsibilities. This model enhances impactful in-person moments aligned with our commitment to performance and innovation and accelerates learning and onboarding for new employees. About BlackRock At BlackRock, our mission is to help more people achieve financial well-being. Our clients rely on investments that support retirement, education, homeownership, and entrepreneurship. Their investments also strengthen the global economy by supporting businesses, financing infrastructure, and driving innovation. This mission is only possible through our greatest investment our employees. We are dedicated to creating an environment where colleagues feel welcomed, valued, and supported through networks, benefits, and development opportunities to help you thrive.

Job Title: Product Specialist Intern Cybersecurity Location: Bengaluru, Karnataka, India Internship Duration: 3 Months | Full-Time About CloudSEK CloudSEK is a cutting-edge AI-powered cybersecurity company that s revolutionizing the way digital threats are detected and mitigated in real-time. Founded in 2015 and headquartered in Singapore, we are committed to developing the fastest, most reliable AI and ML technology to identify, analyze, and resolve cyber threats. Our product suite includes: XVigil: Digital Risk Protection and Threat Intelligence Platform BeVigil: Attack Surface Monitoring and Threat Detection Tool SVigil: Contextual AI for Software Supply Chain Risk Management With rapid global expansion, including operations in India, Southeast Asia, and the Americas, CloudSEK has received accolades such as: NASSCOM-DSCI Excellence Award for Security Product Company of the Year NetApp Excellerator s Best Growth Strategy Award Series A funding of $7M to fuel growth and innovation Join us as we continue to redefine digital risk management! About the Role: Product Specialist Intern We are looking for enthusiastic Product Specialist Interns who are eager to learn and contribute to the cybersecurity space. If you have a passion for technology, client communication, and problem-solving, this is an excellent opportunity for you! As a Product Specialist Intern at CloudSEK, you will play a crucial role in supporting clients and helping them make the most of our cybersecurity products. Key Responsibilities Client Support & Communication: Act as the first point of contact for clients with product-related queries and issues. Provide assistance via email, phone, and online presentations. Troubleshooting & Issue Resolution: Identify, document, and troubleshoot customer issues, providing timely solutions or escalating to the relevant teams. Ownership & Accountability: Take ownership of client issues, ensuring they are resolved efficiently and follow through with the internal teams for prompt resolution. Process & Compliance Tracking: Ensure all processes are followed, and compliance standards are maintained. Product Knowledge & Updates: Stay updated on the latest cybersecurity trends, technologies, and product developments to better assist clients. Skills & Qualifications B.Tech Final Year Engineering students with a focus on Computer Science, Information Technology, or similar fields. Excellent verbal and written communication skills in English. Strong problem-solving capabilities and a keen interest in learning new technologies. Self-driven, with the ability to work independently in a fast-paced startup environment. Basic knowledge of CRM software and MS Office is a plus. Interest in Cybersecurity is a plus, but not mandatory. At CloudSEK, we believe in providing an environment where you can learn, grow, and develop your skills. As an intern, you will: Flexible working hours to promote work-life balance Access to free food, unlimited snacks, and beverages in the office Engage in team bonding activities, games, and music sessions we love to unwind together! A chance to work in an innovative, fast-paced startup culture that encourages creativity and learning If you're passionate about technology, client success, and want to contribute to the world of digital risk protection, CloudSEK is the place for you. Apply now for the Product Specialist Internship and gain hands-on experience with cutting-edge cybersecurity technologies! Qualification : B.Tech Final Year Engineering students with a focus on Computer Science, Information Technology, or similar fields.

Data Scientist - I | Meesho Careers Location: Bangalore, Karnataka | Department: Tech Join Meesho as a Data Scientist and Shape the Future of E-commerce At Meesho, our Data Scientists work on high-impact projects such as fraud detection, inventory optimization, and platform vernacularization, building intelligent systems that enhance the experience of millions of users across thousands of product categories. What You ll Do Design and develop advanced data models and run experiments to derive insights from complex datasets Enhance product usability and identify new growth opportunities through data Analyze reseller behavior to recommend relevant products and increase engagement Design and optimize discount programs to boost reseller sales Identify end-customer preferences to help resellers improve revenue Use analytics to identify supply chain bottlenecks and help suppliers meet SLA requirements Forecast seasonal demand and contribute to strategic planning by modeling key metrics Mentor junior data scientists and help foster a collaborative learning environment Bachelor's or Master s degree in Computer Science, Data Science, or related fields 1 2 years of professional experience as a Data Scientist in a fast-paced, preferably B2C environment Hands-on experience with machine learning, neural networks, and related techniques Proficiency in tools like SQL, Python, R Strong statistical foundation, with expertise in hypothesis testing and model validation Proven ability to conduct and analyze A/B testing Experience working closely with product and tech teams Bonus Points If You Have: Experience in personalization or similar ML problem spaces Familiarity with Big Data technologies such as Apache Spark, Hadoop, or Redshift About Meesho Meesho is India's top-rated e-commerce platform on Glassdoor, known for empowering millions of entrepreneurs across the country. We provide sellers with zero-commission benefits and the lowest shipping costs, serving every serviceable pincode in India. With over 1.75 million registered sellers, Meesho is helping small businesses grow using a unique business model and world-class tech infrastructure. From first-time internet users to seasoned entrepreneurs, our inclusive platform caters to a diverse customer base across India. Our Mission Democratizing Internet Commerce for Everyone Meesho (short for Meri Shop) is dedicated to enabling 100 million small businesses to succeed online, offering them an affordable, reliable, and easy-to-use platform that mirrors local market preferences. Our Culture and Total Rewards We cultivate a performance-driven, people-first culture that values learning, creativity, and excellence. Our "Mantras" guide our daily decisions, from hiring to growth discussions. Meesho Total Rewards includes: Market-leading compensation, including equity-based benefits Holistic wellness through our MeeCare Program: medical insurance, telehealth, wellness events, gym discounts, and more Work-life balance support: generous leave policies, parental benefits, and retirement plans Learning & development assistance and career mobility programs Fun workplace culture with events, personalized gifts, and team engagement activities Join Meesho to work on meaningful data problems, impact millions, and grow your career with a supportive and innovative team. Qualification : Bachelor's or Masters degree in Computer Science, Data Science, or related fields

Data Scientist II Join the Meesho Tech Team Location: Bangalore, Karnataka | Department: Technology Empower the Future of E-Commerce with Meesho We are looking for an experienced Data Scientist II to join our Avengers-like Data Science team at Meesho. As part of our mission to revolutionize e-commerce in India, we solve complex problems related to fraud detection, inventory optimization, and localized platform experiences that impact millions of users daily. As a mid-level Data Scientist, you ll partner with stakeholders across teams to create data-driven strategies, improve platform performance, and lead initiatives that enable better business outcomes for resellers and end users across Bharat. What You ll Do Design and build predictive models and machine learning solutions using large-scale data Conduct experiments and extract insights from high-volume structured and unstructured data Enhance product usability and surface new growth opportunities through advanced analytics Analyze reseller behavior to deliver personalized product recommendations Design effective discount programs to increase reseller sales performance Identify customer preferences to help resellers better serve their buyers and drive revenue Uncover supply chain inefficiencies and support SLA adherence through data insights Forecast seasonal and regional demand to optimize key business metrics Mentor junior data scientists and contribute to team knowledge-sharing What You ll Need Bachelor s or Master s degree in Computer Science, Data Science, or a related technical field 2 4 years of experience in a Data Scientist role, ideally within a fast-moving B2C tech environment Strong knowledge of Machine Learning algorithms, Neural Networks, and data modeling techniques Hands-on experience with SQL, Python, and R for data manipulation and analysis Strong understanding of statistics, linear algebra, and A/B testing methodologies Demonstrated ability to turn business problems into data science solutions Experience working with product and engineering teams to deliver scalable systems Preferred Qualifications Prior experience solving personalization or recommendation engine problems Familiarity with Big Data technologies like Apache Spark, Hadoop, or Amazon Redshift About Meesho Meesho is India's top-rated e-commerce workplace, revolutionizing online commerce for the next billion users. We empower over 1.75 million sellers through an inclusive, technology-driven platform that offers zero-commission selling, the lowest logistics costs, and access to a massive customer base across every serviceable pincode in India. Our Mission Democratizing Internet Commerce for Everyone Meesho (Meri Shop) aims to help 100 million small businesses succeed online. With relatable merchandise and localized user experiences, we re building a truly inclusive digital shopping ecosystem for underserved markets in India. Our Culture and Benefits Meesho fosters a high-performance and people-first culture. Our workplace philosophy is shaped by 11 guiding principles ("Mantras") and practices like Reflections, Listen or Die, and a robust Internal Mobility Program. Our Total Rewards Include: Competitive compensation packages including performance-based equity Comprehensive wellness through our MeeCare Program covering medical, mental, and financial well-being Flexible leave policies and parental support benefits to ensure work-life balance Relocation support, salary advances, and learning & development assistance Fun, collaborative culture with team engagement events, gifts, and recognition programs We are not just building a company; we re creating a movement. If you re driven by data and inspired to make a difference, come be a part of Meesho s journey to redefine e-commerce in India. Apply today and let's build the future of commerce, together. Qualification : Bachelors or Masters degree in Computer Science, Data Science, or a related technical field

Data Scientist III Advanced Analytics Role at Meesho Location: Bangalore, Karnataka | Department: Tech About the Data Science Team at Meesho Our Data Science team is the engine driving intelligent decision-making at Meesho. Known internally as the Avengers to our S.H.I.E.L.D, we tackle mission-critical challenges using cutting-edge data science to empower millions of users and small businesses across Bharat. From fraud detection and inventory optimization to platform vernacularization, we re shaping the future of e-commerce in India through data innovation. As a Data Scientist III, you'll be solving complex problems in a rapidly evolving market. You ll lead initiatives that translate data into strategic insights and scalable models, impacting business across various functions. About the Role If you thrive on solving high-impact data problems and love deriving actionable solutions from large datasets, you may be the next Data Scientist III at Meesho. Your primary responsibility will be to increase the utility of business data through experimentation, modeling, and strategic insights. This role involves significant collaboration with cross-functional teams, mentorship, and ownership of critical analytics workflows. What You ll Do Build and deploy machine learning models to extract insights from complex data Run experiments to test hypotheses and evaluate product performance Drive product usability improvements and uncover new growth opportunities Analyze reseller preferences and personalize product offerings Create effective discount strategies to support reseller success Enhance understanding of end-user behavior for improved targeting Uncover supply chain inefficiencies and improve SLA performance Predict seasonal and regional demand to guide planning decisions Mentor junior data scientists and contribute to team development What You ll Need Bachelor s or Master s degree in Computer Science, Data Science, or a related technical field 4 7 years of experience as a Data Scientist, ideally in a fast-paced B2C company Proficiency with Neural Networks, supervised/unsupervised learning, and ML frameworks Expertise in Python, SQL, and R for data analysis and model development Strong knowledge of statistics, linear algebra, and model validation techniques Experience in designing, running, and analyzing A/B tests Exceptional problem-solving and communication skills Experience working closely with product and engineering teams Bonus Points For: Work on personalization systems or recommendation algorithms Familiarity with Big Data technologies like Apache Spark, Hadoop, or Redshift About Meesho Meesho is India s leading social commerce platform, empowering over 1.75 million sellers to grow their businesses online. We offer a unique business model with zero commission fees and the lowest shipping costs, supported by a powerful tech ecosystem and pan-India logistics network. Our platform is built for first-time internet users and small business owners alike, democratizing e-commerce across every corner of the country. Our Mission Democratizing Internet Commerce for Everyone Meesho s goal is to enable 100 million small businesses to succeed online. With relatable, affordable merchandise and innovative seller support tools, we help entrepreneurs reach new customers and scale efficiently. Our Culture and Total Rewards At Meesho, we cultivate a high-performance, people-first culture supported by our 11 guiding Mantras. We prioritize continuous learning, collaboration, and transparency, and back it up with industry-leading employee experiences. Our Total Rewards Include: Market-leading compensation with both cash and equity components Access to MeeCare Program for physical, mental, financial, and social wellness Comprehensive medical coverage for employees and families Parental benefits, generous leave policies, and retirement plans Support for learning and career development through structured programs Employee engagement, flexible benefits, relocation assistance, and much more We re more than just a company we re a movement redefining online commerce in India. If you re a passionate data expert ready to lead high-impact initiatives, apply now and become a part of Meesho s incredible journey. Qualification : Bachelors or Masters degree in Computer Science, Data Science, or a related technical field

Principal Data Scientist / Data Science Manager Ads Team Location: Bangalore, Karnataka | Department: Tech Shape the Future of AdTech at Meesho Join Meesho s high-impact Data Science team often compared to the Avengers for our ability to solve some of the toughest data problems in India s e-commerce landscape. We build intelligent, scalable systems that serve millions of users across diverse product categories. Our work in fraud detection, inventory optimization, and platform vernacularization continues to unlock new possibilities in digital commerce. Now, as part of our Ads team, we re seeking a visionary Principal Data Scientist / Data Science Manager to elevate our advertising technology through cutting-edge machine learning solutions. About the Role As a leader within our AdTech division, you ll design, implement, and scale innovative ML solutions for real-time bidding, ad ranking optimization, budget pacing, and performance measurement. Your work will drive business impact and help define the future of our monetization strategy. Key Responsibilities Design and develop advanced bidding and budget pacing algorithms to optimize ad spend and ROI Create experimental frameworks to measure ad effectiveness and attribution Collaborate cross-functionally to transform business needs into efficient AI/ML-based solutions Define and communicate the long-term data science roadmap with business and tech leadership Mentor junior data scientists and guide team-level strategy Lead research initiatives in ML, auction theory, and AdTech domains Required Qualifications B.Tech in Computer Science, Machine Learning, or related field with 6+ years of hands-on experience Strong expertise in auction theory, predictive modeling, causal inference, and reinforcement learning Proficiency in Python and deep learning frameworks such as PyTorch or TensorFlow Experience with big data tools and environments Proven ability to mentor teams and manage complex analytical projects Excellent written and verbal communication skills Preferred Qualifications M.Tech or Ph.D. in Computer Science or related discipline with ML specialization 3+ years of experience working in AdTech, real-time bidding systems, or programmatic advertising Track record of taking ML research to production Publications in top-tier AI conferences (e.g., NeurIPS, ICML, ICLR, KDD, CVPR, AAAI) About Meesho Meesho is India s top-rated e-commerce workplace and the first Indian horizontal e-commerce platform. We empower over 1.75 million sellers and serve customers across every serviceable pincode in India. Our platform enables small businesses and entrepreneurs to thrive online by offering zero commission, lowest shipping cost, and state-of-the-art logistics support. We combine local relevance with a strong technology backbone to deliver a uniquely inclusive shopping experience. Our Mission Democratizing Internet Commerce for Everyone We aim to enable 100 million small businesses to sell online. Our seller-first approach, innovation-first culture, and focus on the underserved population of Bharat drive everything we do. Our Culture & Benefits At Meesho, we ve built a people-first, high-performance culture backed by 11 guiding principles (our "Mantras"). Our employees benefit from a workplace that encourages reflection, continuous growth, and mobility. What We Offer: Competitive compensation including equity options and performance bonuses Comprehensive wellness support via our MeeCare Program medical, mental, and financial wellbeing Flexible benefits, including generous leave policies, parental support, and L&D assistance Support with relocation, telehealth, fitness, and recreational discounts Frequent engagement activities, performance recognition, and a fun, inclusive environment If you are ready to lead transformative projects in advertising and machine learning at scale, apply today and help us redefine commerce in India. Apply now and join Meesho s Data Science revolution. Qualification : B.Tech in Computer Science, Machine Learning, or related field with 6+ years of hands-on experience

Group Product Manager Location: Bangalore, Karnataka | Department: Product & Design Join Meesho s High-Impact Product Management Team At Meesho, Product Management is at the heart of our rapid growth. We ve built a strong e-commerce platform that serves Tier 2, 3, and 4 towns in Bharat, empowering millions of first-time online shoppers. Nearly 5% of India's households shop with us. As a Group Product Manager, you ll collaborate with developers, designers, data scientists, and business leaders to bring impactful product innovations to life. Our team is driven by a user-first mindset and focused on creating measurable impact rather than just building features. About the Role We re looking for a seasoned leader to drive product strategy and innovation. As a Group Product Manager, you ll define and execute the vision for your organization, influence cross-functional teams, and lead product initiatives from concept to launch. You will be responsible for leading a talented team of Product Managers, Senior Product Managers, and Product Analysts. Key Responsibilities Define a compelling product vision and strategy for your team, influencing senior leaders across multiple functions Identify key problems to solve and break them down into smaller, actionable tasks Drive innovation through technology-led ideas and solve problems using experimentation and MVPs Ensure high product quality through rigorous user acceptance testing and dogfooding Collaborate with business and marketing teams to develop a go-to-market strategy and maximize product impact Define and track key product metrics, using insights to optimize performance Develop a forward-looking product roadmap that aligns with customer and business needs Mentor and coach a team of Product Managers and Product Analysts What You Will Need 8+ years of work experience in product management 6+ years in product management for a tech-led company (consumer internet experience preferred) Exceptional problem-solving skills and the ability to approach challenges from a first-principles thinking perspective Strong understanding of technology and experience in product management processes like A/B testing and experimentation Experience in managing and mentoring a direct team of Product Managers Preferred Qualifications Experience in leading large-scale product initiatives and defining long-term strategies Strong leadership skills with a focus on team building and cross-functional collaboration Expertise in customer-driven product development and data-driven decision-making About Meesho Meesho is India s top-rated e-commerce platform, empowering over 1.75 million small businesses to succeed online. Our mission is to democratize commerce for everyone, providing a low-cost, high-impact platform that enables businesses to grow their reach and revenue. We serve a unique customer base, with a strong focus on first-time internet users, and provide products at affordable prices that reflect local market preferences. Our unique business model and commitment to innovation have enabled us to become India s first horizontal e-commerce company. Our Mission Democratizing Internet Commerce for Everyone Meesho s vision is to enable 100 million small businesses to succeed online by providing industry-first benefits such as zero commission and the lowest shipping costs. We aim to serve the next billion consumers in Bharat by catering to underserved, first-time online shoppers. Our Culture & Benefits At Meesho, we re committed to fostering a high-performance, people-centric culture with a strong focus on continuous growth. We encourage reflection, innovation, and cross-functional collaboration to drive business outcomes. Our 11 guiding principles shape our work culture, from recognition to talent development. What We Offer: Market-leading compensation including both cash and equity-based packages Comprehensive benefits through our MeeCare Program covering physical, mental, financial, and social wellness Flexible benefits such as generous leave policies, parental support, and learning & development assistance Support with relocation, telehealth services, and wellness programs Performance recognition, personalized gifts, and a fun workplace environment If you re ready to lead transformative product initiatives and create impactful solutions, we d love to hear from you. Apply now to join our innovative team at Meesho! Apply now and be a part of Meesho s revolution in e-commerce!

Product Manager II Location: Bangalore, Karnataka | Department: Product & Design Join Meesho s Fast-Growing Product Management Team At Meesho, our Product Management team drives innovation and growth in a rapidly expanding e-commerce market. We have a user-first mindset and focus on solving problems that matter. Our success in reaching customers across Tier 2, 3, and 4 towns in Bharat speaks volumes about our product-driven approach. Did you know? Nearly 7% of India s households shop with us! If you are someone who thrives in a fast-paced environment and loves the challenge of bringing products to life, we want you to join our team! From collaborating with cross-functional teams to leading product initiatives, you'll play a key role in shaping the future of e-commerce in India. About the Role We are looking for a Product Manager II to take ownership of high-impact problems and work cross-functionally to deliver innovative solutions. In this role, you ll work closely with teams such as software engineering, UX design, category management, marketing, operations, and finance to build products that drive Meesho s mission forward. What You Will Do Market & Customer Understanding: Dive deep into the e-commerce landscape, customer needs, and seller behaviors through research, customer interviews, and competition analysis. Problem Identification & Prioritization: Adopt a structured approach to identify and prioritize the most impactful problems to solve. Break them down into actionable tasks. Solution Discovery: Collaborate with teams to brainstorm, ideate, and experiment with solutions. Test multiple ideas using MVPs, prototypes, and other techniques. Product Delivery: Define detailed product requirements and work with cross-functional teams (design, engineering, business, analytics) to bring solutions to life. Go-to-Market Planning: Develop a go-to-market strategy with business and marketing teams to ensure successful product adoption. Adoption & Metrics: Define and track product metrics, identifying usage patterns and creating action plans to optimize results. Roadmap Creation: Build a product roadmap with at least a 3-month forward-looking view of key customer/business problems to address. What You Will Need 4+ years of experience, with at least 2+ years in product management in a tech-led company (preferably consumer internet) Strong problem-solving skills based on first principles thinking Comfort with product management processes like A/B experimentation, writing product requirement documents, managing product backlogs, and creating roadmaps Excellent communication and stakeholder management skills Preferred Qualifications Experience working in high-growth, consumer internet or e-commerce environments Comfortable driving product decisions with a cross-functional team Familiarity with tools for product management, analytics, and experimentation About Meesho Meesho is a rapidly growing e-commerce platform with a focus on enabling the next billion users to shop online. Our mission is to democratize internet commerce for everyone, especially small businesses across India. With over 1.75 million sellers, we provide industry-first benefits like zero commission and the lowest shipping cost. Our platform caters to underserved, first-time internet users, and our unique business model is built on affordability, local market relevance, and continuous innovation. Our Mission Democratizing Internet Commerce for Everyone Meesho aims to enable 100 million small businesses to succeed online by providing a platform that is affordable, scalable, and accessible to sellers in every corner of India. Culture & Total Rewards At Meesho, we foster a culture of impact-driven collaboration. Our team thrives on continuous learning, problem-solving, and fun. We emphasize a people-centric culture where we recognize performance and invest in employee growth. What We Offer: Market-leading compensation including both cash and equity-based packages Holistic wellness support through our MeeCare Program, offering benefits for physical, mental, financial, and social wellness Generous leave policies, parental benefits, and learning and development assistance Telehealth services, wellness events, and recreational discounts to support work-life balance Personalized gifts, performance recognition, and a fun, engaging workplace culture If you are passionate about solving impactful problems in a dynamic environment and are excited about the future of e-commerce in Bharat, we d love to have you on our team. Apply now to join Meesho and help us build the future of e-commerce!

Senior Director - Product Location: Bangalore, Karnataka | Department: Product & Design About the Team Product Management at Meesho is at the heart of our rapid growth. We re obsessed with understanding customer behavior, allowing us to carve out a unique niche in e-commerce for customers in Tier 2/3/4 towns in Bharat. This approach has fueled our incredible growth. Meesho is trusted by nearly 5% of India s households for their shopping needs. As a Senior Director of Product, you ll collaborate with Developers, Product Managers, Designers, Data Scientists, and Engineers. We prioritize a user-first mindset, with a strong bias for action and impact. We don t just obsess over what to build we re dedicated to executing rigorously to create real-world impact. Besides the hard work, we believe in having fun! Whether you re a movie buff or a sports enthusiast, our team is a blend of fun and productivity. If a game of badminton after brainstorming sessions sounds exciting, you re going to love it here! About the Role We re looking for a visionary Senior Director - Product to lead a talented team of Product Managers, Senior Product Managers, and Product Analysts. As a Senior Director, you ll also be a key cross-functional leader, influencing senior stakeholders from Engineering, Design, Category Management, Marketing, Operations, and Finance to bring new products to life. What You Will Do Own complex and high-impact product charters: Lead strategic initiatives that significantly impact Meesho s growth. Define a compelling product vision: Shape the vision and strategy for your organization, influencing cross-functional teams to align with it. Problem discovery and prioritization: Identify critical problems and break them into smaller, solvable components. Use structured thinking to prioritize them effectively. Innovation through technology: Work with cross-functional teams to brainstorm technology-led ideas to solve prioritized problems. Test ideas using MVPs and prototypes. Ensure high product quality: Oversee product quality through rigorous processes like user acceptance testing and dogfooding. Go-to-market strategy: Develop a comprehensive plan with business and marketing stakeholders to ensure the product's success post-launch. Track product performance: Define key product metrics and monitor them, using data to influence decisions and actions that drive results. Build and manage a product roadmap: Maintain a forward-looking product roadmap that addresses key business and customer needs over at least the next three months. Lead and mentor teams: Guide and inspire a direct team of Product Managers and Product Analysts to deliver exceptional results. What You Will Need 14+ years of experience, with at least 10+ years in product management at a tech-led company (preferably consumer internet) Proven experience in building and leading high-performing teams Exceptional problem-solving skills based on first principles thinking Strong technology understanding and familiarity with product management processes like A/B experimentation Experience managing a direct reporting team of Product Managers About Us Welcome to Meesho, a platform that s revolutionizing how businesses in India grow and thrive. From a single idea, Meesho has become the e-commerce destination for the next billion Indian consumers and aims to empower 100 million small businesses to succeed online. We provide sellers with innovative benefits like zero commission and the lowest shipping costs, while providing them access to Meesho s robust customer base, state-of-the-art tech infrastructure, and pan-India logistics. More than 1.75 million sellers rely on us, which has allowed us to make inroads with first-time internet users across India. Our Mission Democratizing Internet Commerce for Everyone Meesho s mission is to enable 100 million small businesses to succeed online. We cater to the underserved and unique customer base in every serviceable pin code across the country. Our continuous innovation and unique business model have made us India s first horizontal e-commerce company. Culture & Total Rewards At Meesho, we are dedicated to creating a dynamic and high-performing workplace. We are committed to hiring exceptional talent and nurturing their growth. Our culture is built around our 11 guiding principles, or Mantras, which influence everything from performance reviews to talent development discussions. What We Offer: Market-leading compensation including both cash and equity-based compensation tailored to the role and experience Holistic wellness support through the MeeCare Program, focusing on physical, mental, financial, and social well-being Comprehensive medical insurance benefits for employees and their families, including wellness initiatives like telehealth services and gym discounts Generous leave policies, parental support benefits, retirement benefits, and learning and development opportunities Personalized gifts, performance recognition, and engagement activities that make work fun and rewarding Additional benefits like salary advance support, relocation assistance, and flexible benefits plans to further enrich your experience