Operational Jobs in Kolkata

Job Title: HR Operational Excellence Analyst Role Overview: The HR Operational Excellence Analyst supports the implementation and enhancement of HR operational processes to drive efficiency and improve overall performance. This role involves process mapping, data analysis, identifying opportunities for improvement, and collaborating with cross-functional teams to support continuous improvement initiatives. The analyst also assists in developing and implementing HR operational excellence frameworks, tools, and methodologies. Key Responsibilities: Process Improvement & Optimization: Supports the documentation, mapping, and analysis of HR operational processes. Assists in identifying areas for process enhancement and efficiency improvements. Contributes to continuous improvement initiatives by recommending and implementing best practices. Data Analysis & Reporting: Collects and analyzes HR-related data to identify trends and improvement opportunities. Prepares reports and insights to support decision-making processes. Assists in monitoring key performance indicators (KPIs) and operational metrics. Collaboration & Stakeholder Engagement: Works closely with HR teams and other business functions to support process improvements. Engages with stakeholders to understand operational challenges and provide solutions. Supports cross-functional collaboration to drive operational excellence initiatives. Learning & Development: Gains experience in operational excellence methodologies, tools, and frameworks. Works within a team environment under the guidance of senior practitioners. Develops a strong understanding of HR operational processes and continuous improvement strategies. Required Skills & Competencies: Strong analytical and problem-solving skills. Basic knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus. Effective communication and collaboration skills. Ability to work in a team-oriented environment. Detail-oriented with a focus on accuracy and quality. This role provides a great opportunity for individuals looking to develop expertise in HR operational excellence while contributing to process improvements within the organization.

Position: Plant Incharge Location: Kolkata Department: Operations Experience Required: 10+ Years Role Overview: We are looking for an experienced and results-driven Plant Incharge to lead end-to-end operations of our plant in Kolkata. The ideal candidate will be responsible for managing daily production, logistics, quality control, safety compliance, team development, and financial performance. This role is critical to ensuring efficient plant operations while maintaining the highest standards of quality, safety, and operational transparency. Key Responsibilities: - Operational Management: Ensure optimal utilization of plant capacity while managing production costs effectively. Oversee logistics and dispatch to ensure timely deliveries and efficient use of resources. Adhere to internal control measures and risk management protocols. Quality Control: Maintain and uphold high-quality standards for concrete production. Address quality concerns promptly and manage customer complaints. Ensure timely submission of Proof of Delivery (POD) documentation. Health, Safety & Compliance: Enforce strict compliance with health, safety, and environmental regulations. Maintain statutory compliance and safeguard plant assets. Promote a safety-first culture among staff. Team Development: Manage working hours, shift planning, and attendance of plant personnel. Promote multiskilling and deliver ongoing training programs to enhance team capabilities. Maintenance & Housekeeping: Coordinate with the area maintenance team to ensure timely and proper upkeep of batching plants, TMs (Transit Mixers), and other equipment. Maintain high housekeeping standards across the facility. Raw Material & Waste Management: Manage procurement and inventory of raw materials to ensure uninterrupted operations. Implement efficient waste management practices, including use of recycled water. Financial Management: Develop and manage the plant s annual budget (OPEX and CAPEX). Monitor financial performance and implement cost optimization strategies to improve profitability. Business Expansion: Lead the setup of new plants and drive growth initiatives within the zone. Work closely with the Zonal Business Development Officer to identify new opportunities. Compliance with Legal and Regulatory Standards: Ensure full compliance with environmental, labour, and industrial regulations. Liaise with local authorities and regulatory bodies as required. Transparency & Communication: Foster transparent communication at all organizational levels. Ensure stakeholders have access to timely and accurate operational data. Policy Adherence & Development: Implement and enforce policies to streamline plant operations. Periodically review and update SOPs to align with best practices and business goals. Key Stakeholders: Internal: Production Officer Quality Engineer Regional Operations Officer Zonal Technical Officer Business Executive RMC External: Equipment Suppliers Local Regulatory Authorities Contractors Qualifications: Education: Bachelor s or Master s degree in Engineering (Civil, Mechanical, Chemical), Business Administration, or a related field. Experience: 10+ years in plant operations, preferably in Ready-Mix Concrete (RMC), construction materials, or manufacturing industries. Expertise Areas: Plant and operational management Quality assurance and compliance Health & safety regulations Team leadership and development Budgeting and financial control Expansion and business development Regulatory and legal compliance Qualification : Bachelors or Masters degree in Engineering (Civil, Mechanical, Chemical), Business Administration, or a related field

Sales Operations Manager Location: Kolkata Employment Type: Full Time Position Overview: We are looking for a strategic and detail-oriented Sales Operations Manager to lead the optimization of our sales processes and drive operational efficiency. In this role, you will be instrumental in managing the sales pipeline, improving forecasting accuracy, and generating performance insights that influence strategic decisions. If you're passionate about sales analytics, CRM systems, and cross-functional collaboration, this is an excellent opportunity to make a high-impact contribution. Key Responsibilities: Sales Pipeline Management Oversee and maintain an accurate and up-to-date sales pipeline. Identify and eliminate process bottlenecks, ensuring a smooth sales cycle. Forecasting & Reporting Develop reliable sales forecasts and present performance metrics to senior leadership. Create and distribute regular sales dashboards and reports, highlighting KPIs, trends, and improvement areas. CRM & Sales Tools Optimization Implement, manage, and continuously improve CRM platforms (e.g., Salesforce, HubSpot). Ensure user adoption through training and support; align tool usage with company goals. Process Streamlining & Strategy Identify inefficiencies in sales processes and propose improvements. Collaborate with stakeholders to develop best practices for operational consistency. Cross-Functional Collaboration Act as a liaison between Sales, Marketing, Product, and Finance to ensure alignment of business objectives. Support sales leadership with data and insights to improve sales enablement and execution. Performance Analytics Analyze sales trends, win/loss data, and conversion metrics to support continuous improvement. Deliver actionable insights for quota setting, territory planning, and team performance evaluations. Market Analysis (Preferred) Conduct competitive and market analysis to inform strategic sales decisions. Identify market opportunities and support go-to-market planning. Qualifications: Bachelor s degree in Business Administration, Marketing, or a related field. 3 5 years of experience in sales operations, sales enablement, or sales analytics. Strong expertise with CRM platforms (Salesforce, HubSpot, Zoho, etc.) and BI/reporting tools. Excellent analytical, problem-solving, and communication skills. Proven ability to work collaboratively across departments and lead process improvements. Strong time management and organizational skills in a fast-paced environment. Preferred: Experience conducting market research and contributing to strategic planning. Exposure to B2B SaaS, IT, or consulting environments. Be a key contributor to strategic sales transformation. Work closely with a cross-functional leadership team. Opportunity to shape scalable processes in a growth-oriented company. Qualification : Bachelors degree in Business Administration, Marketing, or a related field.

Position: Senior Manager Network Sort Centre Location: Kolkata Department: Operations Experience Required: 5 7 Years About the Role: We are seeking a highly capable and experienced Senior Manager Network Sort Centre to oversee the efficient operations of our sort center network in Kolkata. This role is pivotal in ensuring high standards in productivity, quality, and customer satisfaction while driving warehouse process optimization and team performance. The ideal candidate will bring expertise in warehouse/sort center operations, team leadership, and logistics management, with a strong preference for experience in e-commerce or automation-heavy environments. Key Responsibilities: Lead and manage sort center operations to ensure peak efficiency and high levels of customer satisfaction. Develop and optimize warehouse systems by analyzing storage requirements, inventory flow, equipment utilization, gate processes, and shipping methods. Establish operational goals and KPIs; monitor and manage performance to meet or exceed targets. Train, mentor, and lead warehouse teams to resolve day-to-day issues and drive operational excellence. Oversee inventory control and logistics, ensuring smooth coordination between inbound, storage, and outbound processes. Design workflow, space allocation, and equipment layout to support volume scalability and efficiency. Maintain a safe, compliant, and well-regulated work environment by enforcing SOPs and adhering to legal and safety standards. Daily Responsibilities: Supervise daily warehouse functions including inventory management, floor productivity, shipping, quality control, and customer service. Schedule and allocate manpower to meet daily fulfillment demands while minimizing overtime and maintaining output quality. Conduct regular inspections and manage the upkeep of warehouse equipment and tools. Collaborate with warehouse leads to assess productivity and loss prevention, and implement actionable improvement plans. Oversee end-to-end logistics operations, coordinating with transportation partners (including drivers and air carriers) to ensure timely and efficient delivery of goods. What You Bring: 5 7 years of experience in warehouse or sort center management, preferably in e-commerce or logistics. Strong leadership and operational planning skills. Experience in sort center automation and process optimization. Proven ability to lead large teams and deliver results under high-pressure environments. Solid understanding of inventory systems, WMS, and logistics coordination. MBA from a Tier 1 B-School is highly preferred. Excellent communication, analytical, and organizational skills. Qualification : MBA from a Tier 1 B-School is highly preferred

Job Title: Product Sales Manager Trade Sales (Corporates) Location: Kolkata Department: Wholesale Banking Category: Others Job Purpose We are looking for a dynamic and results-driven Product Sales Manager Trade Sales to lead the growth of our Trade Finance & Services portfolio for corporate clients. This role involves sourcing, structuring, and implementing both funded and non-funded trade finance solutions while driving asset growth and revenue. You will work closely with Relationship Managers, Risk teams, and product specialists to deliver customized trade solutions and manage portfolio risks effectively. Key Responsibilities Drive growth in Trade Finance and Services by expanding the asset book and increasing transaction volumes. Identify and engage with high-potential corporate clients, including New-To-Bank (NTB) prospects. Develop and execute account plans and strategies for each client, conducting regular reviews to ensure goal alignment. Collaborate with Coverage and Risk teams to structure optimal trade solutions and manage portfolio risk. Stay informed on market trends, competitor offerings, and regulatory changes in Trade and Capital Account businesses. Provide strategic feedback to Product and Strategy teams to enhance the Transaction Banking product suite. Lead trade sales strategy execution, including product development, sales planning, and service delivery to meet business targets. Train and update Relationship Managers on trade and capital account products and services. Ensure timely implementation of trade transactions and assist clients in resolving queries. Maintain operational discipline by managing deferrals and ensuring compliance with internal processes. Build sector-specific expertise to enhance client engagement and portfolio management. Qualifications & Experience Educational Qualification: Graduate: Any discipline Postgraduate: Any specialization Experience: 5 10 years of relevant experience in product sales, specifically in Trade Finance within banking or financial services Qualification : Graduate Any discipline

Job Title: Principal Analyst Accounts/SAP Location: Kolkata Employment Type: Full-time Experience: 12+ years (Minimum 10 years in accounting system management) Notice Period: 30 Days Areas of Responsibilities: Data Analysis and Enablement: Conduct thorough data-driven analysis to identify and resolve discrepancies in financial data, ensuring system accuracy and integrity Investigate and troubleshoot software-related issues, providing actionable insights to improve application performance Deliver application enablement by analyzing user-reported issues and applying root cause analysis to prevent recurring problems Financial ERP System Integration: Utilize expertise in enterprise financial ERP systems to enhance financial workflows and streamline processes Analyze integration points between ERP systems and other platforms to ensure seamless and accurate data flow for reporting Process Improvement and Optimization: Identify inefficiencies and bottlenecks in current workflows through data analysis and propose process improvements Implement changes aimed at reducing manual effort and optimizing system performance to boost operational efficiency Documentation and User Enablement: Develop comprehensive user documentation and guidelines to support system adoption and best practices Conduct training sessions targeted at common user challenges to improve software utilization and reduce support requests Required Skill Set: Bachelor s degree in Accounting, Finance, or a related field Minimum 12 years total experience, with at least 10 years in accounting system management Strong familiarity with Financial ERP systems (SAP preferred) Deep knowledge of accounting principles and practices Experience in Management Information System (MIS) preparation Excellent verbal and written communication skills Qualification : Bachelors degree in Accounting, Finance, or a related field

Senior Solution Architect Location: Kolkata, India Experience: 6+ Years Employment Type: Full-time Role Overview: We are seeking a highly experienced Senior Solution Architect to lead the design and implementation of scalable, secure, and efficient architecture solutions. Based in Kolkata, you will work closely with stakeholders, product owners, and development teams to deliver innovative solutions that meet business needs and technical requirements. Your expertise will drive technical excellence, risk management, and continuous improvement throughout the project lifecycle. Key Responsibilities: 1. Requirements Analysis & Solution Design Analyze business and technical requirements to design scalable, secure, and reusable architecture solutions. Recommend optimal technology stacks and design patterns to ensure cost-effectiveness and scalability. Leverage reusable components and past experience to accelerate development timelines. Collaborate with stakeholders and teams to validate and refine requirements. Provide detailed architectural diagrams and effort estimations to support project planning. 2. Technical Leadership Mentor development teams by promoting best practices and fostering innovation. Guide technical decisions to align architecture with business objectives. Solve complex technical challenges with innovative, efficient solutions. Lead workshops, code reviews, and knowledge-sharing sessions to enhance team capabilities. Ensure compliance with development standards, performance metrics, and security best practices. 3. Risk Management Identify architectural and operational risks early and define mitigation strategies. Monitor system performance and scalability; address bottlenecks proactively. Implement disaster recovery and failover strategies for high availability. Assess third-party integrations and security threats, ensuring regulatory compliance. 4. Project Delivery Ensure adherence to architectural guidelines and coding standards during development. Conduct code reviews and optimize performance to maintain software quality. Implement security, compliance, and data privacy measures. Track code reuse and optimize development efficiency. Collaborate with QA, DevOps, and system admins for smooth deployment and monitoring. 5. Innovation & Continuous Improvement Stay abreast of emerging technologies, frameworks, and cloud-native solutions. Promote continuous learning and improvement culture within teams. Automate workflows, CI/CD pipelines, and infrastructure to boost reliability and efficiency. Identify opportunities to streamline development, improve performance, and enhance productivity. Required Skills & Experience: Technical Expertise: Frontend: React.js, Next.js (preferred), Vue.js Backend: Laravel, Express.js, Django (preferred) Mobile: React Native Databases: MySQL, PostgreSQL, MongoDB, Firebase Cloud: AWS, Azure, Google Cloud (GCP), Serverless Computing DevOps & CI/CD: Jenkins, GitHub Actions, Bitbucket Pipelines, Docker, Kubernetes, Terraform Security: OWASP practices, data encryption, access control Soft Skills: Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities Collaborative mindset across development, product, and business teams Proven ability to lead multiple projects simultaneously while maintaining quality Preferred Qualifications: Bachelor s or Master s degree in Computer Science, Software Engineering, or related field Cloud certifications such as AWS Solutions Architect, Azure Architect, or Google Cloud Professional Architect Experience with enterprise architecture, microservices, and event-driven systems Familiarity with Agile/Scrum methodologies Qualification : Bachelors or Masters degree in Computer Science, Software Engineering, or related field

Position Title: DevOps Engineer Location: Kolkata, India Category: Software Developer Jobs Employment Type: Full-Time Seniority Level: Senior Experience Required: Minimum 5 years (in relevant technologies) Job Description We are seeking a highly skilled DevOps Engineer with proven expertise in AWS and familiarity with Azure. You will play a critical role in managing and optimizing cloud infrastructure for large-scale enterprise projects. Collaborating closely with software engineers, system administrators, and cross-functional teams, you will ensure seamless integration, continuous delivery, and scalability of enterprise applications. Strong communication skills and fluency in English are essential. Roles & Responsibilities Cloud Infrastructure Management: Design, implement, and maintain scalable, secure infrastructure on AWS supporting enterprise applications. Optimize for cost, performance, and security. Use infrastructure-as-code tools like Terraform and CloudFormation. CI/CD Pipelines: Develop, manage, and improve CI/CD pipelines with Jenkins, GitLab CI, AWS CodePipeline to enable smooth and reliable software releases. Automate deployments and testing to reduce manual effort. Monitoring & Logging: Implement monitoring and alerting using AWS CloudWatch, Prometheus, Grafana, and ELK Stack. Troubleshoot performance and security issues promptly. Set up dashboards to track system health. Security & Compliance: Enforce security best practices including IAM policies, encryption, vulnerability assessments, and compliance with standards like GDPR and HIPAA. Automate security-related processes. Automation & Scripting: Develop automation scripts (Python, Bash, Shell) for infrastructure management, deployments, and monitoring. Implement self-healing infrastructure to ensure high availability. Collaboration & Documentation: Work closely with development, IT, and security teams to ensure smooth integration and deployment workflows. Document infrastructure architecture, CI/CD pipelines, and operational procedures. Performance Tuning & Cost Optimization: Analyze cloud usage and implement cost-saving strategies. Optimize infrastructure performance and reduce latency for enterprise applications. Skills Required AWS (EC2, ELB, RDS, Lambda, VPC, ECS, EKS, S3) Jenkins, GitLab CI, AWS CodePipeline, Google Cloud Build Monitoring & Logging: AWS CloudWatch, Google Stackdriver, Prometheus, Grafana, ELK Stack Infrastructure as Code: Terraform, Ansible, CloudFormation Scripting: Python, Bash, Shell Version Control: Git Containerization: Docker, Kubernetes Cloud Platforms: AWS, Azure (preferred) Requirements Minimum 5 years in DevOps roles, with at least 2-3 years focused on AWS environments. Deep knowledge of AWS services including EC2, S3, RDS, VPC, Lambda, ECS, EKS, and Load Balancers. Strong skills in infrastructure automation using Terraform, Ansible, or CloudFormation. Expertise in CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI. Proficiency in scripting languages: Python, Bash, Shell. Experience with containerization technologies like Docker and orchestration with Kubernetes or ECS/EKS. Strong understanding of version control workflows using Git. Knowledge of cloud security best practices including IAM, encryption, and compliance. Familiarity with database management (DynamoDB, DocumentDB, RDS/Aurora) and cost management tools like AWS Budgets. Excellent troubleshooting and problem-solving skills under pressure. Bachelor s degree in any discipline, preferably Computer Science or related field. Preferred Skills & Qualifications Knowledge of Azure cloud services (Azure VMs, Blob Storage, AKS, Azure AD). Experience with serverless architectures like AWS Lambda and API Gateway. Familiarity with Agile software development methodologies. Certifications such as AWS Certified DevOps Engineer or AWS Solutions Architect are a plus. Flexible working arrangements. Competitive salary and benefits package. Medical and insurance coverage. Training and mentoring programs. Frequent team celebrations and social activities. Home office allowance. Paid leave benefits and retirement plans. Partial course funding for continued education. Team building events and activities. Qualification : Bachelors degree in any discipline, preferably Computer Science or related field.