Operational Manager Jobs in Mumbai

Manager - Sales Force Effectiveness (SFE) Location: Mumbai Group Company: RPG Life Sciences About the Role The Sr. Manager - SFE is responsible for driving operational excellence through data-driven insights, automation, and digital tools. This business-critical role ensures real-time KPI analysis, aligns sales activities with corporate goals, and mentors the team to enhance productivity across the organization. Key Responsibilities Strategy, Analytics & Benchmarking Align sales efforts with business objectives, including segmentation, targeting, and call planning. Monitor KPIs to evaluate sales team effectiveness and provide recommendations for improvement. Create MIS reports and dashboards for senior leadership and the PMT to ensure real-time visibility. Prepare IPM audit reports with competitor analysis and ensure EI for all brands exceeds 100% monthly. Provide market reflection summaries and insights on new product introductions. Automation, CRM & Data Quality Manage and optimize CRM platforms to support sales processes and improve productivity. Automate workflows such as call logging, sample tracking, and reporting. Oversee the integration of SFA tools with ERP and BI systems while maintaining data integrity. Train field sales teams on CRM system adoption and lead the optimization of SFA tools. Collaborate with vendors for UI/UX improvements to enhance user experience. Operations & People Leadership Optimize Travel Allowance (TA) and Daily Allowance (DA) submissions to drive a "0-deduction" culture. Provide insights on Continuing Medical Education (CME) expenditures to improve process efficiency. Mentor the SFE team on advanced tools like Excel, Power BI, and Power Query. Work with marketing, IT, and commercial teams to ensure data-driven decision-making. Address operational challenges through hands-on support and team guidance. Skills & Competencies Advanced Analytics: Proficiency in Power BI, Excel (Advanced), and Power Query. SFA Expertise: Mastery of Sales Force Automation platforms and CRM data integration. Leadership: Proven ability to coach teams and drive digital transformation. Analytical Depth: Expertise in KPI tracking, market trend interpretation, and root cause analysis. Qualifications & Experience Education: Bachelor's or Master s degree in Business, Data Analytics, or a related field. Experience: Minimum 15 years in Sales Operations, SFE, or MIS, ideally in pharma or FMCG. Track Record: Proven experience in automation, dashboarding, and team leadership. Success Metrics Timely delivery of accurate dashboards with actionable leadership insights. Measured increase in sales productivity via automation and data visibility. Reduced travel-related expenses and optimized CME processes. Development of a high-performing, continuously learning SFE team. Qualification : Bachelor's or Masters degree in Business, Data Analytics, or a related field

Company Secretary Location: Mumbai | Qualification: CS (Company Secretary) | Experience: 2 5 years of relevant experience Job Overview We are seeking a proactive and detail-oriented Company Secretary to manage corporate governance, compliance, and secretarial functions. The ideal candidate will have experience in listed companies, SEBI compliance, and corporate legal matters, ensuring timely and accurate statutory filings and adherence to regulations. Key Responsibilities ROC Compliance: Ensure timely filing, registration, and submission of documents, forms, returns, and applications with the Registrar of Companies (ROC). Governance: Convene and manage Board Meetings and General Meetings/Postal Ballots, including all pre- and post-meeting formalities. Regulatory Oversight: Independently handle all SEBI compliances and regulatory filings for stock exchanges. Entity Management: Oversee the incorporation and formation of Companies and LLPs, and manage secretarial and compliance audits. Legal Drafting: Draft, review, and vet contracts, legal agreements, deeds, and other corporate documents. Statutory Reporting: Prepare and compile Annual Reports and other mandatory statutory documentation. Capital Markets: Manage formalities for loans against shares; experience in IPO/FPO/Private Placement is preferable. Skills & Competencies Legal Expertise: Strong knowledge of corporate laws, SEBI regulations, and stock exchange compliance. Operational Independence: Ability to work independently and manage multiple complex compliance tasks. Communication: Excellent organizational and team leadership skills with a proactive approach to problem-solving. Industry Experience: Prior experience in listed companies and public offerings is a significant plus. Qualification : CS (Company Secretary)

Position: Data Analyst Collections Location: Mumbai Qualification: Graduate Experience: 3 to 6 years Job Description: We are looking for a Data Analyst Collections to join our team. This role involves analyzing and interpreting data from multiple sources to provide actionable insights and support decision-making. You will be responsible for reporting, system management, process improvement, and collaborating cross-functionally to drive performance improvements. Key Responsibilities: Data Analysis & Reporting: Collect and analyze data from various sources to identify trends, patterns, and key insights. Prepare daily, weekly, and monthly operational reports as well as client-specific reports. Design and manage interactive dashboards to track key performance indicators (KPIs) and provide insights for management decision-making. System Management: Oversee the daily operation and maintenance of information systems, ensuring smooth and secure data handling. Ensure the accuracy, security, and integrity of all databases. Provide support for troubleshooting and resolving any system-related issues. Process Improvement & Automation: Identify and implement opportunities to enhance reporting processes and system efficiency. Automate repetitive tasks and processes using advanced Excel functions (VBA, Macros), SQL, and BI tools such as Power BI or Tableau. Strategic & Cross-Functional Support: Collaborate with various departments to understand data requirements and deliver customized reports. Monitor compliance with Service Level Agreements (SLAs), internal controls, and regulatory standards. Provide technical support to enhance decision-making and business performance across teams. Key Qualifications & Skills: Technical Expertise: Advanced proficiency in MS Excel (functions, VBA/Macros), SQL, Tableau, Power BI, and database management systems. Analytical Skills: Strong ability to process large datasets, identify trends, and derive actionable insights. Regulatory Knowledge: Familiarity with debt collection laws, compliance requirements, and reporting standards (preferred for roles related to collection or finance MIS). Communication Skills: Ability to clearly present data insights to both technical and non-technical stakeholders. Qualification : Graduate

Job Title: Lead IT Infrastructure & Security Reports To: Head IT Location: Mumbai Experience: 8 12 Years Education: B.E. / B.Tech. in Information Systems, Computer Science, Information Security, or a related field Role Overview: We are seeking a self-driven and highly skilled IT Infrastructure & Security Lead to manage and secure our IT landscape across all pan-India locations for Matix Fertiliser and Chemicals Ltd. This role involves the implementation, optimization, and security of IT infrastructure, ensuring high system uptime, performance, and protection against modern cybersecurity threats. You will play a key role in aligning IT infrastructure and security strategies with organizational goals, driving best practices, and leading initiatives that reinforce reliability, resilience, and regulatory compliance. Key Responsibilities: IT Infrastructure Management: Ensure the efficient utilization, uptime, and performance of IT systems and infrastructure across the organization. Set measurable KPIs and performance benchmarks; continuously monitor and improve against them. Manage enterprise-wide connectivity, including MPLS, LAN, and WAN infrastructure across all office locations. Oversee design, installation, monitoring, and troubleshooting of enterprise networks and systems. Manage and maintain Active Directory (AD) environments. IT Security Oversight: Administer and monitor cybersecurity tools and platforms including: Microsoft 365 Defender CrowdStrike EDR FortiGate Firewalls Checkpoint Email Protection DLP, IDP/IPS systems, and Routers Collaborate with Head IT on implementing key cybersecurity initiatives in line with the IT roadmap. Conduct risk assessments, manage vulnerabilities, and ensure compliance with internal security standards and external regulations (ISO 27001, SOC2, DPDP, etc.). Lead efforts in business continuity planning (BCP) and disaster recovery (DR) for critical IT systems. Operational & Vendor Management: Handle the procurement and lifecycle management of IT assets (laptops, servers, storage devices, printers, networking products, etc.). Source, contract, and review IT vendors and service providers. Coordinate with ISP and MPLS providers for reliable network connectivity. Manage licensing and deployment of MS Outlook 365 suite and associated tools. Backup & Data Management: Implement and manage centralized and decentralized backup solutions, ensuring data integrity and recovery readiness. Required Skills & Competencies: Technical: Solid knowledge of enterprise IT networks, cybersecurity tools, and infrastructure architecture. Hands-on experience with Windows Server environments, AD, O365, and security operations tools. Experience in security incident management, IT audits, and implementing frameworks like ISO 27001 or SOC2. Certifications (Preferred): CCNA, CEH, CISA, CISSP, CISM Familiarity with the ITIL Framework is an added advantage. Behavioral: Strong leadership and project management skills. Excellent communication and interpersonal abilities to engage with cross-functional teams and external partners. Proven client management skills and ability to work under minimal supervision. High attention to detail and a proactive mindset. Qualification : B.E. / B.Tech. in Information Systems, Computer Science, Information Security, or a related field

Engineer Information Technology (AIOps & Automation Engineer) Location: Mumbai Experience: 1 3 Years Company: Tata Communications Employment Type: Full-Time About Tata Communications Tata Communications is at the forefront of reimagining global connectivity through cutting-edge innovation. Our services power Cloud, IoT, AI, Collaboration, Security, and Network Solutions that redefine the digital experiences of businesses across industries. With a global footprint and a focus on driving intelligent transformation, we are building the New World of Communications. Job Profile: AIOps & Automation Engineer As an AIOps & Automation Engineer, you will play a critical role in transforming IT operations through automation, infrastructure scripting, and deployment of AI/ML-powered solutions. This is an individual contributor position with scope to lead small-scale operational projects and optimize system performance across platforms. Key Responsibilities Design, build, and manage infrastructure automation using Python, PowerShell, Bash, and Ansible. Deploy and maintain AIOps tools and platforms for proactive incident management and operational efficiency. Develop and manage CI/CD pipelines, supporting continuous integration and deployment. Implement and manage monitoring systems, such as Zabbix and other NMS tools. Maintain detailed infrastructure documentation including LLD/HLD. Assist in the design, security, and handover of infrastructure to operations teams. Independently resolve complex IT issues and contribute to operational improvements. Stay current with advancements in AI/ML, automation, and orchestration technologies. Technical Skill Requirements Proficiency in Python, PowerShell, and Bash scripting. Experience with Ansible, AWX, or similar automation tools. Familiarity with Zabbix or other network monitoring systems. Understanding of AI/ML concepts and practical exposure to related tools. Working knowledge of AIOps platforms and deployment practices. Hands-on with Linux, Windows Server, and basic Kubernetes. Experience in designing, documenting, and implementing IT infrastructure. Familiarity with CI/CD tools and pipeline methodologies. Certifications in relevant technologies are an added advantage. Qualifications B.Tech / B.E. or equivalent degree in Computer Science, IT, or a related field. 1 3 years of experience in IT Operations, with exposure to automation and AIOps. Strong analytical and problem-solving skills. Excellent documentation and communication abilities. What You ll Bring Passion for automation and digital transformation in IT infrastructure. Ability to independently manage tasks, take initiative, and troubleshoot complex issues. Flexibility to adapt and contribute in a fast-paced, evolving technical environment. A collaborative mindset with a focus on delivering reliable, scalable solutions. Be part of a future-forward tech ecosystem in one of India s most respected technology organizations. Work on next-generation automation and AIOps platforms shaping global IT operations. Collaborate with industry leaders and expand your skills in a learning-driven environment. Qualification : B.Tech / B.E. or equivalent degree in Computer Science, IT, or a related field

Job Title: Analyst International Business Location: Mumbai Experience Required: 2 4 years Education: MBA in International Business Job Summary We are seeking a dynamic and analytical Analyst International Business to support our international business development initiatives. This role will involve conducting market research, assisting in strategic business development activities, managing customer-related processes, and supporting international exhibitions and proposals. The ideal candidate will be proactive, detail-oriented, and skilled in research, reporting, and communication. Key Responsibilities Strategic Support Conduct market research, competitor analysis, and due diligence for international markets. Develop partnership profiles and country-specific PEST (Political, Economic, Social, Technological) analyses. Track product and technical benchmarking insights regularly. Business Development Assist with tender documentation, proposal writing, and customer communications. Prepare letters, presentations, MIS reports, and departmental decks. Support in the creation and review of techno-commercial proposals. Customer and Operational Support Manage end-to-end customer engagement activities. Assist in coordinating international and defense exhibitions. Maintain accurate documentation and create a centralized repository for company materials and business data. Skills Required Functional Skills Proficiency in MS Office Suite (Excel, PowerPoint, Word). Strong reporting and presentation capabilities. Excellent communication skills written and verbal. Ability to conduct structured secondary research and extract market intelligence. Ideal Candidate Profile 2 4 years of experience in international business, strategy, or market research roles. MBA in International Business or a related specialization. Strong analytical thinking with a keen interest in international markets and business expansion. Ability to work independently and collaboratively across departments. Qualification : MBA in International Business

Position: Assistant Manager - Shared Services Location: Mumbai Area of Work: Corporate Finance Job Purpose The Assistant Manager - Shared Services will be responsible for ensuring the efficient management of Accounts Payable processes in compliance with applicable regulatory and statutory guidelines. This role will focus on improving operational efficiencies, automating processes, and driving commercial compliance, while also fostering team development and talent management. Key Responsibilities Operational Responsibilities Ensure compliance with Service Level Agreements (SLAs) and maintain high standards in Accounts Payable processes. Adhere to company policies and guidelines to ensure accuracy and consistency in financial operations. Ensure adherence to Indirect and Direct Taxation Laws and Accounting Standards during financial operations. Take a customer-centric, solution-oriented approach to addressing and resolving process challenges. Process Improvement & Automation Lead initiatives aimed at improving commercial compliance across the organization, ensuring efficiency in financial transactions. Identify and implement opportunities to automate processes, streamlining workflow and enhancing overall team and process efficiency. Drive process improvements to reduce operational bottlenecks and ensure smooth execution of financial processes. People Management & Development Upgrade team skills and support the ongoing development of team members to meet current and future business needs. Identify high-potential talent within the team and develop them for roles at the next level of responsibility. Foster a collaborative, high-performance team culture focused on continuous learning and improvement. Qualifications & Experience Essential Education: B.Com / M.Com Experience: Minimum of 5 years in a manufacturing industry or shared services setup for B.Com/M.Com candidates, or 3-5 years for candidates with an MBA / CA Inter / CMA. Desired Education: MBA from a tier II institute, CA Inter, or CMA Qualification : MBA from a tier institute, CA Inter, or CMA

Position: Technical Buyer Vessel Procurement Department: Supply Chain Management (SCM) Division: Corporate Location: Mumbai Experience: 7 9 years Qualification: Diploma in Mechanical / Civil Engineering or Graduate in Commerce Job Purpose To manage procurement operations specific to marine assets including tugs, barges, and support vessels by ensuring timely sourcing of spares, consumables, capital items, and services to support uninterrupted vessel operations across various projects. Key Responsibilities Procurement Operations Process material requisitions and indents received from vessels, ensuring timely procurement of all required items. Procure capital equipment, spares, inventory items, consumables, and marine-specific services for vessels across projects. Float RFQs, evaluate technical and commercial proposals, finalize vendors, and issue purchase orders. Ensure timely material delivery through regular follow-ups with suppliers and logistics partners. Vendor Management Develop and maintain a strong network of reliable suppliers, vendors, and contractors in the marine domain. Conduct performance assessments of vendors based on delivery, quality, and service levels. Negotiate terms and prices to drive cost savings without compromising quality or timelines. Identify and implement alternative sourcing options for critical items. Cross-Functional Collaboration Coordinate closely with vessel teams, owners, and internal stakeholders to understand technical specifications and procurement requirements. Share daily material status updates with indentors and vessel managers. Resolve material discrepancies or vendor issues promptly to minimize operational downtime. Process Improvement & Compliance Ensure adherence to company procurement policies and marine procurement best practices. Monitor and continuously improve procurement processes for efficiency and transparency. Maintain all procurement documentation and records as per audit and ISO compliance requirements. Preferred Candidate Profile Diploma in Mechanical or Civil Engineering, or Graduate in Commerce. 7 9 years of relevant procurement experience, preferably in marine, offshore, shipping, or EPC industries. Strong understanding of vessel operations, marine spares, consumables, and equipment. Excellent negotiation, vendor development, and communication skills. Ability to coordinate effectively with cross-functional and vessel-based teams. Familiarity with procurement software, ERP systems, and MS Office tools. Qualification : Diploma in Mechanical / Civil Engineering or Graduate in Commerce

Position: Assistant Floor Manager / Floor Manager Locations: Mumbai, Bangalore, Lucknow, Delhi, Pune India Job Overview: We are looking for a dynamic and experienced Floor Manager to lead our in-store operations, drive sales performance, and ensure a seamless customer experience. The ideal candidate will have a strong background in retail management, a passion for customer service, and the ability to lead, mentor, and inspire a high-performing team. Key Responsibilities: Deliver exceptional customer service to drive satisfaction and loyalty Lead and motivate the sales team to meet or exceed sales targets through training, coaching, and performance management Develop and implement strategies to increase footfall, attract new customers, and boost profitability Oversee recruitment, training, and onboarding of new team members Address and resolve customer complaints and concerns with professionalism Ensure full compliance with health, safety, and store operational standards Plan and manage promotional campaigns and in-store visual merchandising Prepare detailed sales reports, analyze customer buying trends, and track store performance Handle store administration, including budgeting, financial reporting, and cash handling Monitor inventory levels and coordinate timely replenishment of stock Requirements: High school diploma required; a Bachelor's degree in Business Administration or a related field is preferred Minimum 7 years of experience in a retail environment, including prior leadership roles Proven ability to manage staff, improve store operations, and deliver strong sales results In-depth understanding of retail business operations and customer service best practices Strong leadership, problem-solving, and organizational skills Excellent interpersonal and communication abilities Willingness to work flexible hours, including weekends and holidays

Position: Program Manager Location: Mumbai, India About LRN: With a global presence across the US, EMEA, APAC, and Latin America, LRN supports over 2,500 organizations, including many of the world s most recognizable brands. Our solutions help companies navigate complex regulatory environments, translating core values into measurable behaviors and business practices that create lasting competitive advantage. About the Role: As a Program Manager (PGM) at LRN, you ll serve as a strategic delivery partner, ensuring the seamless execution of client contracts and long-term account success. You will act as the central liaison between internal teams and external stakeholders, overseeing project coordination, risk management, and service delivery for high-impact global clients. This role is ideal for someone who excels in cross-functional collaboration, thrives in a dynamic SaaS environment, and has a strong foundation in program or client management. Key Responsibilities: Client Success & Relationship Management: Ensure clients receive full value from their contractual entitlements Monitor delivery health, manage escalations, and proactively resolve issues Partner with Sales and Customer Success teams to identify upsell and growth opportunities Maintain high customer satisfaction through strategic roadmap oversight and engagement Program & Delivery Coordination: Serve as the operational hub across Sales, Delivery, Product, and Support teams Create and manage structured work plans with clear accountability Oversee deliverables and service-level agreements (SLAs) across internal teams Escalate and follow up on product-related issues with internal stakeholders Support effective triage and resolution of client support tickets Develop scalable delivery frameworks and contribute to program standardization Account Stabilization & Growth: Lead recovery initiatives for at-risk accounts (Red/Amber status) Collaborate with Sales and CSMs to ensure client retention and renewal readiness Facilitate solution design discussions aligned with client needs Client Communication & Advocacy: Act as the primary point of contact for all client delivery-related matters Advocate for client priorities internally and manage clear, consistent communication Represent client needs in operational and executive discussions Operational Excellence & Process Improvement: Identify workflow gaps and propose scalable, repeatable solutions Refine internal systems and processes within Bespoke and Professional Services Contribute to documentation, templates, and internal playbooks for consistency Core Activities: Monitor delivery progress against contract terms and timelines Coordinate cross-functional collaboration for service delivery Keep stakeholders updated on key milestones and project changes Ensure visibility into account updates for internal delivery teams and leadership Requirements: 8+ years of experience in program/project management or B2B client support 3 5 years of experience supporting sales teams in servicing enterprise clients Strong stakeholder engagement, communication, and conflict resolution skills Proficiency in MS Office (Excel, Word, PowerPoint) Ability to understand and translate technical information into client-facing language Strong organizational, problem-solving, and multitasking abilities Preferred Qualifications: Experience in a SaaS or eLearning environment Familiarity with Learning Management Systems (LMS) Background in ethics and compliance programs Proficiency in Japanese (JLPT N3 or above) is a plus Shift Requirements: Must be flexible to work rotational shifts, including night and early morning shifts to support global clients Why Join LRN: Work in a purpose-driven, inclusive environment Collaborate with global teams and Fortune 500 clients Make an impact through work that matters LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position: Finance Associate Location: Mumbai, India (Andheri East) Division: Finance Employment Type: Full-Time, Onsite (5 days a week) About Blenheim Chalcot Blenheim Chalcot is a leading global venture builder with over 25 years of experience creating and growing SaaS businesses powered by Generative AI. With a portfolio of 60+ ventures across sectors including financial services, education, health, and marketing, we leverage a global ecosystem spanning Scale Space in London, Rajasthan Royals in Mumbai, and a go-to-market hub in Austin. This network provides unparalleled access to top-tier talent, advanced tools, and resources to accelerate growth and establish market-leading businesses. Our Values Honesty and Integrity: We build trust through transparency and ethical conduct. Resilience: We stay optimistic, embrace feedback, and adapt in the face of challenges. Teamwork: We collaborate to elevate each other and achieve shared goals. Innovation: We relentlessly seek improvements and challenge the status status quo. Deliver Results: We commit to excellence and fulfill our promises. Commercial Awareness: We prioritize cost-effective solutions and smart resource management. Role Overview As a Finance Associate, you will be instrumental in managing daily accounting operations and supporting the financial health of our AI-driven tech ventures. Reporting to the Finance Manager, you will ensure accurate month-end processes, streamline accounts payable, and contribute to process improvements that enhance reporting quality and operational efficiency. Key Responsibilities Manage month-end accruals and apply core accounting principles accurately. Handle Accounts Payable processes efficiently. Perform bookkeeping tasks using accounting software such as QuickBooks, Xero, SAP, Netsuite, etc. Work comfortably with large data sets, ensuring data integrity and accuracy. Communicate effectively with internal teams, expressing ideas clearly and participating actively in discussions. Maintain high attention to detail in all financial transactions and reporting activities. Who You Are CA/ACCA/CIMA qualified with 4+ years of relevant finance experience. Strong technical understanding of accounting standards and month-end closing procedures. Hands-on experience with Accounts Payable and bookkeeping. Proficient in multiple accounting software platforms (QuickBooks, Xero, SAP, Netsuite). Comfortable analyzing large volumes of financial data with accuracy. Excellent communicator, able to collaborate across teams and engage proactively. Detail-oriented, reliable, and committed to delivering high-quality work. Adaptable to a fast-paced environment with evolving priorities. Work in a dynamic startup-corporate hybrid environment at the forefront of AI-driven technology. Collaborate with a global, diverse team passionate about innovation and impact. Opportunity to develop your finance career within a supportive, growth-focused company. Competitive compensation and benefits aligned with industry standards. Recruitment Process We have a thorough recruitment process to ensure we hire the best talent. This role requires full-time office presence at our Andheri East location with flexibility to accommodate personal commitments. Being onsite fosters collaboration and connection across our global portfolio.

Operations Associate Select10x (India) Location: Mumbai Type: Full-Time Department: Operations / Business Process Management Job Summary: We are looking for a proactive and detail-oriented Operations Associate to support and streamline the backend operations of Select10x. The ideal candidate will be a technically savvy BE graduate with a keen eye for process efficiency and operational excellence. Key Responsibilities: Set up, manage, and maintain system requirements and backend configurations to support Select10x operational workflows. Monitor and improve internal processes for increased operational efficiency and scalability. Collaborate with cross-functional teams to identify gaps and implement automation or process improvements. Ensure smooth execution of day-to-day tasks and resolve operational roadblocks as needed. Qualifications & Skills: BE graduate with strong technical aptitude. Experience or knowledge in process optimization and systems management is highly desirable. Ability to quickly understand technical systems and recommend workflow improvements. Detail-oriented with strong problem-solving skills and a proactive mindset. Excellent communication and organizational abilities.

Job Title: Principal Project Director Operational Risk Management Location: Mumbai, India Experience: 9+ Years About the Role: We are seeking an experienced and dynamic Principal Project Director to lead high-impact projects in operational risk management for financial institutions. In this leadership role, you will manage client engagements, mentor project teams, and provide strategic insights across various risk domains. This is an exciting opportunity for professionals who thrive in fast-paced, global environments and seek to make a tangible impact within the financial services industry. Your Future Employer: A global consulting and technology solutions firm partnering with leading organizations in the financial services sector. Headquartered in India, the firm has a growing international presence and drives digital transformation and regulatory compliance across the APAC, Middle East, and Africa regions. Key Responsibilities: Lead and manage complex projects in operational risk management, including internal controls, SOP development, third-party risk, incident management, and business continuity. Review and validate policies, procedures, frameworks, and risk-control matrices, and actively contribute to Risk Control Self-Assessment (RCSA) initiatives. Independently engage with stakeholders to plan and execute assessments, interpret results, and present documentation that aligns with regulatory requirements. Collaborate with cross-functional teams to define Key Risk Indicators (KRIs), monitor risk thresholds, and integrate incident reporting with loss data frameworks. Contribute to proposal preparation, client presentations, and thought leadership initiatives. Mentor team members and drive project delivery excellence across various risk domains. Key Requirements: 9 12 years of relevant experience in operational risk, fraud risk, internal controls, and related areas, preferably in the BFSI sector or consulting. Educational background in CA, MBA, or other relevant master's programs. Preferred certifications in Project Management or Operational Risk Management (ORM). Strong knowledge of global and Indian risk frameworks and financial services regulations (RBI, SEBI, IRDA). Exposure to GRC tools (e.g., MetricStream, SAP GRC) and strong stakeholder management and team leadership skills. What s in it for You: Lead critical consulting projects for top-tier clients across geographies. Gain exposure to cutting-edge risk management methodologies and global standards. High-ownership role with the flexibility to innovate and influence strategic engagements. Work in a collaborative environment with robust mentoring and leadership support. Attractive performance-based incentives and opportunities for fast-track career growth. Qualification : Educational background in CA, MBA, or other relevant master's programs.

Job Requirements Role/Job Title: Product Manager-Mutual Fund. Function/Department: Wealth, Retail Liabilities. Job Purpose: This role also involves managing relationships with business partners, AMCs, and third-party product providers ideating on product opportunities and building financial planning models. Roles & responsibilities: Onboarding of new products (MF, PMS,AIF) by way of evaluation, due diligence, suitability, commercials, sales & operational processes Relationship management with business partners, AMCs, Third Party product providers Ensure legal & compliance requirements with respect to investment products are met. Attend fund manager calls and provide input where ever necessary. Ideate on opportunities to enhance the product basket. Maintain top standards of internal and external communication. Automate Excel sheets and build models on financial planning. Collate and update Weekly/Monthly reports and presentations. Secondary Responsibilities: MIS & platform enhancements Satisfactory regulatory audits Run campaigns and assist in Investor education programs. Managerial & leadership responsibilities: Self-starter Motivated and hard-working In-depth knowledge of investment products across asset classes Skills Required: Strong knowledge on mutual funds and portfolios (PMS/AIF is a bonus) Excellent verbal and written communication Education Qualification: Post-graduation: Any Experience: 2 5 years Industry Banking/ Wealth Management / AMC Functional Area Products

Job Title: Director of Operations Health Insurance Position Summary As the Director of Operations Health Insurance, you will play a pivotal role in strengthening our presence within Travel Operations by applying your expertise in the insurance and operations domain. You will work closely with senior stakeholders to identify and evaluate strategic partnerships, create long-term business opportunities, and drive operational efficiencies across multiple projects and accounts. This position is for professionals with experience in banking, outbound sales, and insurance operations. Your primary focus will be on managing large teams, optimizing business processes, and contributing to overall company success. Key Responsibilities Leadership & Operations Management: Manage and oversee multiple projects and accounts within the insurance domain, ensuring successful execution and alignment with company goals. Lead and manage over 500 FTEs across different geographies, ensuring operational efficiency and team success. Implement and drive company-approved strategies and monitor their impact across operational activities. Align with stakeholders to set strategic goals and make key decisions that guide day-to-day operations. Provide constructive feedback and support to staff from various departments, ensuring continuous growth and high performance. Performance Evaluation & Improvement: Regularly assess and improve business procedures, aligning them with organizational objectives. Use data and metrics to evaluate performance and identify opportunities for improvement. Introduce policies and procedures to enhance overall performance and operational effectiveness. Ensure the safety and adequacy of work environments and implement necessary improvements. Client Relations & Business Development: Foster strong relationships with corporate clients and high-level decision-makers to create new business opportunities. Perform follow-ups with corporate clients and identify potential areas of growth. Contribute to the development of business strategies to approach prospects and expand market presence. Promote continuous improvement in all operational areas by proposing creative solutions. Financial & Budget Management: Review and manage operational budgets, ensuring financial objectives are met. Oversee manufacturing, purchasing, and sales departments to ensure that each division is reaching goals set by leadership. Forecast and control costs to maintain profitability. Review financial information to adjust operational budgets, supporting profitability and business growth. Collaboration & Cross-Functional Integration: Lead coordination between operations, engineering, technology, and customer service divisions to improve workflow and reduce costs. Communicate new directives, policies, and procedures to managers, ensuring clear understanding and smooth implementation. Act as a liaison between different business functions to ensure seamless operations and collaboration. Strategic Planning & Execution: Establish key metrics, guidelines, and standards to evaluate company efficiency and effectiveness. Analyze business procedures and recommend improvements to enhance operational output. Ensure that policies and procedures are followed and communicated effectively across teams. Qualifications Education: Bachelor s degree or higher (preferred). Experience: 10+ years of experience in the insurance sales industry. 10+ years of BPO (Contact Center, Outsourcing) experience, particularly in the health insurance domain. Proven experience managing large teams (500+ FTE) and overseeing operational activities across multiple projects and locations. Experience in managing financials, including budgeting, P&L management, and margin analysis. Strong background in outbound sales with experience presenting to C-level executives. Proven ability to manage complex operations and achieve business goals. Skills & Attributes: Strong negotiation and business management skills. Exceptional analytical thinking and proactive attitude. Strong written and oral communication skills. Excellent interpersonal skills and teamwork mindset. Ability to work under tight deadlines and manage multiple priorities effectively. Attention to detail and accountability in meeting operational objectives. In-depth knowledge of data analysis, performance, and operational metrics. Additional Attributes: Leadership and organizational skills to inspire and manage teams effectively. Experience in formulating and implementing policies to improve operations. A collaborative mindset with the ability to drive integration across various business functions. Extensive experience presenting and negotiating with senior-level decision-makers, including C-suite executives.

Role: Business Manager Wholesale Banking Operations Function/Department: Wholesale Banking Operations Experience: 5-10 Years Education: Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM Job Purpose: We are looking for a Business Manager Wholesale Banking Operations to drive operational excellence, financial management, and strategic initiatives within the Wholesale Banking division. This role involves overseeing key operational functions, optimizing processes, ensuring compliance, and managing stakeholder relationships. The ideal candidate will bring strong business acumen, analytical capabilities, and leadership skills to enhance efficiency, risk management, and profitability. Key Responsibilities: Operational Management: Oversee governance of daily operations across trade finance, cash management, treasury operations, and lending. Ensure compliance with regulatory standards, risk management protocols, and internal policies. Coordinate cross-functional teams to enhance process efficiency and service delivery. Drive process automation and operational improvements to optimize performance. Strategic Planning & Execution: Collaborate with senior management to develop and implement strategic plans for Wholesale Banking. Identify growth opportunities and drive business process improvements. Monitor industry trends, regulatory changes, and technology advancements to maintain a competitive edge. Financial Management: Assist in budgeting, forecasting, and financial performance tracking for Wholesale Banking Operations. Implement cost-control measures and optimize resource allocation for profitability. Analyze operational data to provide insights for cost reduction and efficiency enhancement. Risk & Compliance Management: Implement and maintain a risk management framework to mitigate operational risks. Ensure adherence to regulatory requirements, banking laws, and internal compliance policies. Collaborate with internal audit, legal, and compliance teams to maintain effective control measures. Stakeholder Management: Liaise with Relationship Managers, Product Teams, Risk, IT, HR, and Compliance to ensure operational excellence. Act as a bridge between the Wholesale Banking Operations team and senior management. Maintain strong relationships with external stakeholders, including regulators, auditors, and vendors. Preferred Skills & Attributes: Strong knowledge of wholesale banking operations, trade finance, treasury, and cash management. Ability to analyze financial data, track KPIs, and generate actionable insights. Proficiency in risk management, compliance, and regulatory frameworks. Excellent stakeholder management and communication skills. Experience in process automation, digital transformation, and operational efficiency projects. Opportunity to work in a high-impact role within Wholesale Banking Operations. Exposure to business strategy, risk management, and financial planning. Collaborative environment with growth opportunities in a dynamic banking landscape. If you are a results-driven professional with expertise in wholesale banking operations, financial management, and risk compliance, we invite you to be part of our team and drive operational excellence and business growth! Qualification : Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM

Description The Assistant Department Manager - Operational Finance will lead and oversee the operational finance team, ensure compliance with company policies and drive the team towards achieving long-term goals. This role involves managing section managers, team leads, and team members to ensure efficient and effective financial analysis and operations. The Assistant Department Manager will collaborate with US Corporate Financial Services to develop and implement strategic plans to achieve long-term organizational goals. This role requires strong leadership, organizational, and communication skills to drive team performance and achieve departmental objectives. Key Responsibilities: Lead the formulation and execution of long-term strategic plans that align with the US Corporate Financial Services vision and goals. This includes identifying growth opportunities, assessing market trends, and driving innovation to ensure sustainable competitive advantage Collaborate with the US financial managers, BMI department manager to develop and implement strategic plans to achieve long-term organizational goals. Monitor key performance indicators (KPIs) to track progress and drive continuous improvement. Present performance reports for the Operational Finance team to management. Mentor and develop Section Manager and leads, providing guidance and support to enhance their skills, leadership and futuristic strategic thought process. Represent the Operational Finance Team in meetings and presentations, advocating for the team s goals and achievements. Work with Section managers and leads to support team members, providing guidance, training, and performance feedback. Collaboration with the US finance leaders and BMI finance leaders to streamline processes and improve service delivery. Ensure compliance with financial regulations and company policies. Allocate resources effectively to meet project goals. Promote continuous learning and improvement within the team. Provide training and development opportunities for team members. Occasional travel to US may be required Other duties as assigned Qualifications Chartered Accountants (CA), CPA, MBA from prime institutions strongly preferred. Minimum 12 years of experience in a supervisory or management role. An expert collaborator, who builds active strategic partnerships and mutually beneficial relationships to pre-empt sources of conflict and ensure continued collaboration that drives performance for the organization A proven track record of driving successful transformation and change Shows courage and confidence to speak up and challenge competently even when confronted with resistance or unfamiliar circumstances. Strong leadership, Strategic Thinking and team management skills. An experienced people leader, who can deliver optimal work design, development, and drive performance through their team Excellent communication and interpersonal skills. Strong problem-solving and decision-making abilities. Knowledge of industry best practices and emerging financial trends. (Preferred)

Description Responsible for administration of Engineering Applications & Data Management. Administrator responsibilities with oversight of multiple Engineering Applications. Manage CAD 2D & 3D ( Autocad,Microstation,SP3D,Aveva E3D ,ProjectWise, Revit,Civil 3D) system configuration, and continuously drive functional and operational excellence through workflow management. Continuously assess system architecture and business processes to contribute to strategic planning. Providing Engineering Application technical support to Company s Engineers Manage and troubleshoot configuration and operational parameters for all Engineering Applications. Develop and maintain different CAD templates, drafting/modeling standards and registry setting files, etc. in accordance with Company standards. Create macros to simplify and automate the manual processes. Support all end users, establishing document standard processes and procedures, implement best practices, and help facilitate across functional departments Develop and optimize the workflows and interface to the company Work within Team to perform root cause analysis debug software issues and work to develop, test, and implement fixes to prevent a recurrence. Installation of Engineering Application and including planning and implementation of upgrades and patches Manage licenses for all CAD & Engineering Applications software modules Provide CAD support as needed. Qualifications Bachelor of Engineering from Mechanical/Civil /Electrical Engineering. Proficiency with the following Software: AutoCAD, Revit, Civil 3D,Bentley,SP3D. Drafting, 2D & 3D Modeling. knowledge of Programming or Powershell script. Qualification : Bachelor of Engineering from Mechanical/Civil /Electrical Engineering.

About Seclore At Seclore, we are entrepreneurs, not employees a passionate team solving complex problems with cutting-edge, patent-pending technology. We challenge the status quo, take on industry giants, and thrive on meritocracy and innovation. Recognized as a "Great Place to Work" in both India and the USA, we take pride in building a culture of risk-taking, learning, and impact. Seclore is a global leader in Data-Centric Security, protecting highly confidential information across Fortune 100 companies, nuclear projects, and pharmaceutical innovations. Our award-winning technology enables organizations to control how their data is used even after sharing it externally. The Role We are seeking a highly skilled Cloud Architect to design, implement, and optimize our cloud infrastructure with a strong focus on security. This role demands strategic thinking, hands-on expertise, and collaboration with cross-functional teams to ensure scalable, resilient, and secure cloud solutions. Key Responsibilities Design & Optimize Cloud Infrastructure: Architect secure and scalable cloud solutions. Automation & DevOps: Implement automated cloud solutions using industry-standard tools. Monitoring & Security: Manage cloud monitoring, alerting systems, and security integrations. Incident Response & Ops Management: Define operational support processes and ensure adherence to policies. Collaboration: Work closely with SOC teams to integrate cloud security into overall operations. Cost Optimization: Implement strategies to optimize cloud expenses while maintaining performance. Minimum Qualifications Technical Degree: Engineering or MCA from a reputed institute. Experience: 8+ years in cloud technologies, 5+ years in AWS. Cloud Expertise: Proven experience managing multiple AWS production workloads. Scripting: Proficiency in Python & Bash. Containerization: Experience with Docker, Kubernetes, and their security implications. IaC & Automation: Hands-on experience with Terraform/CloudFormation. Security-Focused: Strong understanding of secure cloud architecture & DevSecOps practices. Certifications (Preferred): AWS Certified Solutions Architect / Security Specialty. Work on Industry-Leading Security Tech Collaborate with Global Enterprises Innovate & Solve Real-World Problems Competitive Salary & Benefits Be part of a team shaping the future of data security! Qualification : A technical degree (Engineering, MCA) from a reputed institute.

Description National Marketing Head - Vision Care India Band Level: 30 Reporting to: Business Unit Leader- Vision Care India PURPOSE The National Marketing Head for Vision Care India will lead the marketing strategy for the India market, driving innovation and execution excellence to enhance Johnson & Johnson s presence, competitiveness and category leadership in Vision Care. KEY RESPONSIBILITIES Develop and implement marketing strategies that align with the overall Vision Care strategy, with a focus on market share growth and brand leadership. Lead marketing campaigns that drive the growth trajectory of the contact lens category by driving contact lens penetration, consumption and eye health awareness in India. Leverage deep market insights to formulate innovative go-to-market strategies and business models. Demonstrate a consumer first mindset and own demand generation for the brand Collaborate with cross-functional teams to align marketing efforts with broader company objectives, ensuring cohesive brand messaging. Build and nurture a high-performing marketing team, capable of driving impactful marketing initiatives. Ensure all marketing activities are in compliance with regulatory and ethical standards. Collaborate with regional and functional leaders to ensure marketing strategies are aligned with broader company objectives. Manage marketing budget to invest for sustainable growth while ensuring sound financial and operational stewardship WORKING RELATIONSHIPS Internal: Business Unit Leader, Sales, Professional Affairs, and other cross-functional teams; STAR Cluster and regional marketing teams External: Industry key stakeholders, marketing agencies, and strategic business partners, Eye Care Professionals KEY ACCOUNTABILITIES Strategic Leadership: o Lead the development and execution of Vision Care marketing strategies in India. o Drive the delivery of powerful marketing campaigns to accelerate the contact lens category and eye health trajectory. o Shape and implement strategies to grow category leadership and market share. o Champion consumer understanding and develop consumer insight-based marketing plans to best serve potential and existing contact lens wearer o Demonstrate consumer/ customer centric and digital first mindset o Drive innovation in go-to-market strategies and business models. Financial Performance o Drive competitiveness for the India Vision Care business unit. o Ensure appropriate resource allocation and budget utilization of marketing resources. o Ensure sustainable growth and strengthen business fundamentals. o Lead teams towards the execution of category and connected commerce go-to-market approaches to drive market-leading growth and deliver against business goals. Compliance and Ethical Business Practices: o Advocate for and instill a strong culture of compliance throughout the organization. o Ensure marketing activities are healthcare compliant and based on the Credo. o Adhere to company guideline to ensure financial and operational stewardship in budget management and procurement Team Leadership and Talent Development: o Build, lead, and develop high-performing cross-functional teams. o Guide marketing team and influence cross-functional team in driving execution excellence of business plans o Provide coaching to grow organizational capability, bench strength, and leadership pipeline. o Utilize market insights, customer objectives, and consumer trends to optimize business opportunities. o Ensure right resourcing and investments to support building in-market capabilities. Customer and Stakeholder Relationship Management: o Lead and participate in top-to-top management business reviews with major customers, providing a consolidated view of global, regional, and country implications and opportunities. o Engage with major customers and support market teams in implementing aligned business goals. o Facilitate Johnson & Johnson becoming the preferred partner of choice in the Vision Care sector for optometrists and for key accounts and priority customers. Qualifications REQUIREMENTS Bachelor s degree or above. Minimum of 8 years of experience in marketing within the healthcare or consumer goods sector, with proven success in brand management and marketing strategy. Proven track record of driving category growth and building strong consumer campaigns within the healthcare or consumer goods sectors. Exceptional skills in strategic thinking, marketing innovation, and communication. Strong leadership and stakeholder management abilities. A Strategic thinker with a strong commercial acumen and analytical mind who can drive insights-based marketing disruption A consumer centric, digital -first mindset Results and Performance Driven Preferred (as an Added Advantage) Eye care, retail and health care industry knowledge. Qualification : Bachelors degree or above.