Operational Support Jobs in Mumbai

Manager - Sales Force Effectiveness (SFE) Location: Mumbai Group Company: RPG Life Sciences About the Role The Sr. Manager - SFE is responsible for driving operational excellence through data-driven insights, automation, and digital tools. This business-critical role ensures real-time KPI analysis, aligns sales activities with corporate goals, and mentors the team to enhance productivity across the organization. Key Responsibilities Strategy, Analytics & Benchmarking Align sales efforts with business objectives, including segmentation, targeting, and call planning. Monitor KPIs to evaluate sales team effectiveness and provide recommendations for improvement. Create MIS reports and dashboards for senior leadership and the PMT to ensure real-time visibility. Prepare IPM audit reports with competitor analysis and ensure EI for all brands exceeds 100% monthly. Provide market reflection summaries and insights on new product introductions. Automation, CRM & Data Quality Manage and optimize CRM platforms to support sales processes and improve productivity. Automate workflows such as call logging, sample tracking, and reporting. Oversee the integration of SFA tools with ERP and BI systems while maintaining data integrity. Train field sales teams on CRM system adoption and lead the optimization of SFA tools. Collaborate with vendors for UI/UX improvements to enhance user experience. Operations & People Leadership Optimize Travel Allowance (TA) and Daily Allowance (DA) submissions to drive a "0-deduction" culture. Provide insights on Continuing Medical Education (CME) expenditures to improve process efficiency. Mentor the SFE team on advanced tools like Excel, Power BI, and Power Query. Work with marketing, IT, and commercial teams to ensure data-driven decision-making. Address operational challenges through hands-on support and team guidance. Skills & Competencies Advanced Analytics: Proficiency in Power BI, Excel (Advanced), and Power Query. SFA Expertise: Mastery of Sales Force Automation platforms and CRM data integration. Leadership: Proven ability to coach teams and drive digital transformation. Analytical Depth: Expertise in KPI tracking, market trend interpretation, and root cause analysis. Qualifications & Experience Education: Bachelor's or Master s degree in Business, Data Analytics, or a related field. Experience: Minimum 15 years in Sales Operations, SFE, or MIS, ideally in pharma or FMCG. Track Record: Proven experience in automation, dashboarding, and team leadership. Success Metrics Timely delivery of accurate dashboards with actionable leadership insights. Measured increase in sales productivity via automation and data visibility. Reduced travel-related expenses and optimized CME processes. Development of a high-performing, continuously learning SFE team. Qualification : Bachelor's or Masters degree in Business, Data Analytics, or a related field

Analyst Settlements Location: Mumbai Employment Type: Full-time Role Summary The Analyst Settlements is responsible for managing Accounts Receivable (AR) and Accounts Payable (AP) processes. This role ensures prompt cash collection, accurate vendor payments, and compliance with internal policies to optimize cash flow and minimize financial risk through coordination with internal teams and external counterparties. Key Responsibilities Accounts Receivable (AR) Verify documents against system entries and resolve discrepancies. Identify and issue provisional, final, differential, or recharge invoices. Capture and post sales invoices and credit notes to external counterparties. Liaise with internal teams to resolve claims or disputes related to AR. Accounts Payable (AP) Review incoming invoices for contractual, tax, and regulatory compliance. Match invoices with Purchase Orders (PO) and post to relevant cost centers. Resolve discrepancies between invoices and internal estimates. Manage vendor queries regarding payments and invoicing. Debtor & Creditor Management Oversee timely collection of receivables and adhere to contractual payment terms. Generate reminders and monthly statements for counterparties. Monitor aged reports and balances to minimize outstanding amounts. Allocate cash against remittances and perform account reconciliations. Key Result Areas (KPIs) Volume of AP and AR invoices processed. Timeliness of invoice posting and vendor payment cycles. Vendor payment error rates. Days Sales Outstanding (DSO) optimization. Knowledge, Skills & Abilities Education: Bachelor s degree in Business Administration, Supply Chain, or International Trade. Experience: 2 3 years in an AP/AR or settlement role; physical commodities trading knowledge is a plus. Technical: Strong proficiency in MS Office and accounting principles. Competencies: High detail orientation, customer focus, and proactive ownership of deadlines. Key Relationships Internal: Operations, Deal Desk, Trade Finance, Treasury, Trading. External: Counterparties, Vendors, and Clients. Qualification : Bachelors degree in Business Administration, Supply Chain, or International Trade

CHESS/ESG Data Analyst Location: Mumbai Employment Type: Full-time Reporting To: Global Head of ESG Reporting & CHESS Systems Role Summary The CHESS/ESG Data Analyst is responsible for managing, validating, and supporting ESG and CHESS data across all operating companies. This role ensures data integrity, supports assurance readiness, and drives digital optimization for ESG reporting, acting as the operational link between site teams and Group Sustainability. Key Responsibilities 1. Data Collection and Validation Coordinate and track ESG/CHESS data submissions from operating companies. Validate inputs for accuracy and compliance with Group data standards. Manage version control and evidence logs to ensure auditability. Resolve data gaps and anomalies by following up with specific sites and functions. 2. System Management and Analytics Provide user administration and troubleshooting support for Intelex. Develop automated dashboards and visualizations using Qlik Sense or Power BI. Contribute to system enhancements and the integration of internal data solutions. Support automation pilots and reporting enhancements to drive digital maturity. 3. Assurance and Compliance Support queries from external auditors with precise data extracts and documentation. Maintain organized, traceable evidence files for key ESG metrics. Coordinate the completion and validation of external ESG questionnaires. 4. Stakeholder Engagement Build collaborative relationships with divisional CHESS leads and functional teams. Serve as the primary point of contact for operational data queries and user assistance. Support training sessions to improve data ownership across the organization. Qualifications & Experience Experience: 3 6 years in data coordination, ESG reporting, or management systems. Technical Skills: Experience using Intelex is required; knowledge of Qlik Sense or Power BI is highly desirable. Core Competencies: Strong attention to detail, documentation discipline, and the ability to manage global deadlines. Role Impact Ensures traceable data to support global reporting and assurance. Strengthens the operational foundation of sustainability data systems. Improves process efficiency through system optimization.

Sr. Infrastructure Operations & Services Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Company Overview Nomura is a global financial services group spanning ~30 countries and regions. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, Nomura has a long-standing tradition of disciplined entrepreneurship and thought leadership. Nomura Services India (Powai) supports global operations with world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support. Powai serves as a critical platform for Nomura s growth and global expansion strategy. Role Overview The Sr. Infrastructure Operations & Services role offers an opportunity to join a global, diverse engineering team in a hands-on capacity. You will be responsible for supporting and optimizing Nomura s cloud infrastructure while collaborating with cross-functional teams to ensure reliability, scalability, and operational excellence. Key Responsibilities Cloud Operations & Support Provide follow-the-sun support for the Global Cloud Operations team, including on-call rotation and weekend coverage as required. Lead incident response and problem resolution with urgency, ensuring minimal business disruption. Manage cloud environments across AWS platforms, ensuring stability, performance, and security. Infrastructure & Automation Deliver Public Cloud projects through design and implementation, collaborating with Cloud Engineering teams. Develop and maintain robust Infrastructure as Code (IaC) artifacts using tools such as Terraform, AWS CloudFormation, and Ansible. Optimize cloud systems to improve reliability, scalability, and deployment velocity. Kubernetes & Container Management Troubleshoot and resolve issues related to Kubernetes infrastructure, networking, and container orchestration. Collaborate with software engineering teams to optimize application deployment and performance on Kubernetes environments. Documentation & Compliance Document processes, procedures, and configurations to facilitate knowledge sharing. Ensure adherence to compliance and regulatory requirements. Required Skills & Experience Hands-on experience: 5 8 years in AWS platform management. Automation & IaC: Proficiency with Terraform, AWS CloudFormation, Ansible. Kubernetes & Containers: Working knowledge of Rancher/RKE2 and AWS EKS; containerization with Docker/Podman. Monitoring & Logging: Experience with Prometheus, Grafana (preferred), ELK stack. Operating Systems: Strong Linux/Unix/Windows skills. Excellent problem-solving, communication, and collaboration skills. Ability to thrive in fast-paced, high-pressure environments. Preferred Skills AWS certifications (e.g., Solutions Architect, SysOps Administrator). Kubernetes certifications (e.g., CKA, CKAD). Experience with CI/CD pipelines and hybrid/multi-cloud strategies. Programming skills in Python for cloud API automation. Strong interest in emerging cloud and infrastructure technologies. Why Join Nomura This role provides a unique opportunity to drive cloud infrastructure strategy, implement automation, and support global operations in a highly dynamic and collaborative environment. You will work at the forefront of emerging technologies while contributing to Nomura s global technology footprint.

GM-Research Analyst Location: Mumbai Skill Category: Global Markets Work Type: Full-Time Company Overview Nomura is an Asia-headquartered financial services group with a global network spanning over 30 countries. The firm connects markets East & West and serves individuals, institutions, corporates, and governments through Retail, Asset Management, Wholesale (Global Markets and Investment Banking), and Merchant Banking divisions. Founded in 1925, Nomura is built on a tradition of disciplined entrepreneurship and delivers clients innovative solutions and considered thought leadership. Nomura Services India (Powai) supports global operations in trading, research, IT, financial control, operations, risk management, and legal support. Powai is critical to Nomura s global expansion and operational excellence. Division Overview The Global Markets Division handles client transactions for financial institutions, corporates, governments, and investment funds worldwide. It trades in fixed income, equity securities, currencies, interest rates, and credit products, including cash, derivatives, and structured products. Nomura Research provides high-quality intellectual capital, covering Company Analysis, Quantitative Research, Corporate Access, and Equity Strategy. The India Equity Research team (Powai, Mumbai) is part of the Global Research Division. It focuses on fundamental research of companies and equity strategy research across Asia. The team aims to be a top-3 provider of research for the firm s key institutional and hedge fund clients. Position Specifications Corporate Title: Analyst Functional Title: Analyst Experience: 1 3 years Qualification: Degree in Finance / CA / MBA or Engineering from a reputed institute. CFA is a plus. Role & Responsibilities Support senior analysts in India Equity Research team. Build and maintain earnings and valuation models based on company financial statements. Assist in initiating coverage on companies in new and emerging sectors. Track and report news/events on coverage names; maintain industry/company databases. Contribute to writing research reports or sections thereof. Build marketing presentations under senior analyst guidance. Interact with internal stakeholders such as Nomura sales & traders. Monitor regional and global news flow impacting covered equities. Gain knowledge of financial market workings, contributing to professional growth. Key Skills & Competencies Strong understanding of accounting, financial statement analysis, and security valuation. Excellent academic record and analytical skills. Strong communication skills (written and oral) with attention to detail. Understanding of equity markets and ability to formulate logical views. Ability to work under pressure, multitask, and meet deadlines. Advanced proficiency in MS Excel and PowerPoint; Bloomberg experience is advantageous. Research writing skills are a plus. Why Join Nomura This role provides exposure to India equity markets, hands-on experience in fundamental research, and the opportunity to work with a globally integrated research team. Qualification : Degree in Finance / CA / MBA or Engineering from a reputed institute

VP Global Delivery Head Location: Mumbai Experience: 20 25 Years Function: Delivery Leadership | Enterprise Software | BFSI Join VuNet Powering the Future of Digital Financial Experiences At VuNet, we're building the next frontier of Business Journey Observability a deep-tech platform that uses Big Data and AI/ML to radically transform digital experiences for banks, financial services, and enterprises. We monitor 28+ billion monthly transactions, empowering 300+ million users. VuNet is Series B funded, recognized by Gartner, Forbes, NASSCOM, and scaling fast across India, MEA, and global markets. Your Role: VP Global Delivery Head We are seeking a seasoned, high-impact leader to spearhead the global delivery of our mission-critical observability platform, with a primary focus on BFSI clients. As the Global Delivery Head, you will own the end-to-end lifecycle of customer implementations from onboarding and integration to adoption and long-term success in high-SLA, regulated, and large-scale environments. You ll lead multidisciplinary teams across delivery, engineering, SRE, support, and customer success, ensuring strategic execution, operational excellence, and measurable value for our clients. Key Responsibilities 1. Strategic Delivery Leadership Define and execute the delivery roadmap aligned with product strategy and GTM plans. Drive customer expansion through successful implementations and measurable business outcomes. Enable platform adoption at scale across complex environments like core banking, payments, hybrid cloud, and microservices. 2. End-to-End Customer Delivery Own the full delivery lifecycle onboarding, implementation, optimization, support. Lead complex integrations with Kubernetes, cloud-native stacks, enterprise systems. Ensure high-SLA go-lives, on-time rollouts, and outcome-driven execution. Travel as needed (domestic/international) to lead critical engagements and build trusted partnerships. 3. Program & Team Management Lead and mentor cross-functional teams: Implementation Engineers, TPMs, SREs, Expert Services, Support. Implement playbooks, KPIs, delivery frameworks, and standard operating procedures. Oversee resource planning, forecasting, and operational governance across accounts. 4. Executive Stakeholder Management Act as a trusted advisor to CXO-level client stakeholders CIOs, Infra Heads, SRE Leads. Present business value through dashboards, metrics, traces, and ROI models. Own delivery health reporting to internal leadership and drive continuous improvements. 5. Delivery Excellence & Process Innovation Champion observability best practices (APM, tracing, log analytics, synthetic monitoring, etc.). Institutionalize automation, monitoring, and proactive incident management. Ensure regulatory and audit compliance for BFSI and PSU deployments. What You Bring Technical Acumen Deep understanding of observability platforms (Grafana, Prometheus, Datadog, Splunk, Dynatrace, etc.). Hands-on knowledge of cloud-native, DevOps, and SRE ecosystems (Kubernetes, CI/CD, AWS/Azure/GCP). Exposure to enterprise architecture, telemetry pipelines, and platform instrumentation. Leadership & Delivery Experience 20 25+ years in enterprise software delivery; 10+ years in BFSI with direct exposure to mission-critical programs (e.g., core banking, real-time payments). Proven success in high-pressure, complex, multi-stakeholder implementations. Familiarity with PSU banks, regulated environments, audit cycles, and compliance standards. Strong grounding in Agile, ITIL, and program management best practices. Soft Skills & Presence Exceptional communication, leadership presence, and stakeholder influence. Ability to navigate executive-level conversations and drive strategic outcomes. Sharp analytical mindset with a passion for structured delivery and high performance. Success Metrics (KPIs) Time-to-onboard and customer satisfaction (NPS/CSAT). Platform uptime and telemetry coverage. SLA adherence and incident resolution TAT. Observability adoption (dashboards, alerts, integrations). Delivery team productivity and retention. At VuNet, you ll be at the forefront of a Made-in-India global tech movement. We re creating a category-defining observability platform, with a bold mission and a passionate team behind it. What You ll Experience: Ownership from Day 1: Drive critical programs, influence strategy, and shape success. Cutting-Edge Innovation: Work on AI/ML, telemetry, and next-gen enterprise software. Collaborative Culture: Work with mission-driven colleagues in a transparent and growth-focused environment. Leadership Opportunity: Build and scale global delivery for a high-impact platform. Perks & Benefits Comprehensive health insurance (including parents & dependents). Mental wellness support and 1:1 counselling access. Gen AI-enabled tech and collaboration workspaces. Career development support, training programs, and leadership coaching. High-trust, inclusive, and empowering workplace culture.

Assistant Manager / Manager Lighting Design Company: GM Modular Location: Mumbai Job Type: Full Time Experience Required: 7 12 Years Industry: Lighting / Architecture / Interior Design / Electrical Engineering Job Summary: GM Modular is seeking a highly experienced and creative Lighting Designer to lead the conceptualization and execution of cutting-edge lighting projects. This role is pivotal in delivering innovative, functional, and aesthetically superior lighting solutions while ensuring compliance with technical and regulatory requirements. You will work closely with clients, vendors, and internal teams, owning projects from design to implementation. Key Responsibilities: 1. Lighting Design & Project Execution: Lead the conceptual development of lighting designs for various spaces (residential, commercial, fa ade, etc.). Prepare detailed lighting layouts, technical drawings, calculations, fixture specifications, and BOQs. Coordinate with vendors and suppliers to procure quality materials within project requirements. Estimate and control project costs and manage budgets throughout the design lifecycle. Ensure compliance with local building codes, energy efficiency regulations, and safety standards. Conduct quality assurance through site inspections, mockups, and installation support. Maintain strict adherence to project timelines and delivery schedules. 2. Operational Support, Reporting & Reviews: Generate regular project reports, MIS, and budget tracking updates. Collaborate closely with clients and stakeholders for presentations, feedback, and issue resolution. Perform post-project evaluations to identify opportunities for improvement. Provide technical training and mentoring to junior designers or interns. Stay updated on industry trends, new technologies, and design innovations. 3. Team & Resource Management: Lead and manage a team of lighting designers and technical staff. Strategically allocate team and material resources across projects. Set performance goals, monitor outcomes, and conduct regular reviews. Foster a collaborative, high-performance team culture. Required Qualifications & Experience: Education: Bachelor's degree in Interior Design, Architecture, Electrical Engineering, or a related field. Experience: Minimum 7 12 years of professional experience in lighting design and project delivery. Technical Proficiency: Strong grasp of lighting principles, technologies, and materials Proficiency in lighting design tools such as Dialux, Relux, AutoCAD, Revit, AGi32, or similar Ability to read and interpret architectural, MEP, and civil drawings Soft Skills: Excellent communication and presentation abilities Strong project management and organizational skills Ability to work under pressure and manage multiple priorities Leadership and mentoring experience is highly desirable Preferred Experience: Prior work in fa ade, architectural, or landscape lighting Exposure to luxury residential, hospitality, or commercial lighting projects Familiarity with sustainability guidelines (LEED, IGBC, etc.) Qualification : Bachelor's degree in Interior Design, Architecture, Electrical Engineering, or a related field

Sr. Executive / Assistant Manager Operations Banking Team Experience: 3 5 Years Location: Mumbai Job Description: We are seeking a dynamic and detail-oriented professional to join our Operations Banking Team. The ideal candidate will be responsible for handling a wide range of banking and operational functions related to mutual fund schemes and various asset classes. Key Responsibilities: Manage daily banking operations, including cash flow and treasury management. Perform unit reconciliation for mutual fund schemes: Subscription reconciliation. Redemption reconciliation. Switch reconciliation. Oversee and process trades across multiple asset classes: Equity, Debt, Mutual Funds, ETFs. Support various operational functions: MIS reporting. Proxy voting. Tax payments. Other ad hoc tasks as assigned within the operations team. Required Skills & Attributes: Strong proficiency in Excel / Advanced Excel mandatory. Team-oriented mindset with effective communication skills. High level of accountability and ownership in work. Eagerness to learn and take initiative in a fast-paced environment. Qualifications: B.Com / MBA in Finance, Accounting, or a related field. Preferred Industry Background: Mutual Fund. Insurance. Broking. Qualification : B.Com / MBA in Finance, Accounting, or a related field

Job Title: Senior Manager Data Analytics Department: PDM Strategy & International Business Base Location: Mumbai Reporting To: Head Strategy & Analytics / Senior Leadership Team Experience Required: 10 12 Years (Relevant experience in BI, data analytics, and team management) Qualification: Bachelor's or Master s Degree in Computer Science, Data Engineering, or related field Role Overview: The Senior Manager Data Analytics will lead end-to-end Business Intelligence (BI) initiatives, with a focus on building a robust and scalable reporting platform using Power BI and the MSBI stack. The role requires deep expertise in data visualization, team leadership, ETL development, and data architecture design. This position plays a key strategic role in transforming how data is used across the organization empowering faster, data-driven decisions across functions like Sales, Investments, Risk, Compliance, and HR. Key Responsibilities: 1. BI Project Delivery & Visualization Lead and ensure timely execution of BI and data analytics projects. Deliver actionable, real-time dashboards and reports for internal business teams. Transform existing Power BI platform into a world-class analytics and visualization hub. Create dashboards that are intuitive, engaging, and built for decision support. 2. Stakeholder Engagement & Strategy Alignment Collaborate with senior leadership and functional heads to understand business problems and convert them into analytical models and reporting tools. Serve as a thought partner and SME for business users across the SBIFM landscape. Present visualizations and insights to senior stakeholders to influence strategy. 3. Team Management Lead, mentor, and manage a team of 15 20 developers and analysts focused on MSBI and Power BI. Oversee day-to-day development tasks, performance reviews, and upskilling initiatives. Foster a data-driven culture and best practices in dashboard design and reporting. 4. Data Architecture & Engineering Design and optimize backend architecture for scalability and agility using ETL tools and data warehousing techniques. Ensure strong data governance, security, and quality standards across reporting systems. Implement real-time data pipelines and integration with cloud technologies such as Azure and Snowflake (desirable). 5. Cross-Functional Collaboration Work closely with multiple departments: Sales, Operations, Finance, Compliance, Risk, and HR. Drive continuous improvement in data access, quality, and utility for all functions. Create and maintain a centralized reporting infrastructure aligned with enterprise data strategy. 6. Business Impact & Decision Support Enable smarter and faster decision-making by delivering meaningful insights. Drive revenue growth and deal conversions through better business intelligence. Support predictive analytics, customer segmentation, and performance dashboards. Mandatory Technical Skills: MSBI Stack (SSIS, SSRS, SSAS) Power BI Advanced Dashboarding and Visualization ETL Development Tools Experience with report automation, KPI frameworks, and interactive dashboards Desirable Technical Skills: SQL Programming & Data Modeling Cloud Data Platforms: Azure, Databricks, Snowflake Familiarity with data lake concepts, CI/CD pipelines, and DevOps for data analytics Key Competencies: Leadership & Team Building Strong ability to manage cross-functional data teams Business Acumen Ability to understand and align data solutions to business strategy Communication Strong presentation and stakeholder management skills Analytical Thinking Problem-solving mindset with attention to data accuracy Project Management Ability to handle multiple projects in an agile environment Job Summary: The Senior Manager Data Analytics is a strategic leadership role focused on building and managing a robust data reporting ecosystem within SBIFM. This role blends technical expertise with business intelligence to deliver impactful analytics, drive operational efficiency, and support senior leadership in data-driven decision-making. A critical enabler of growth and innovation, this position is ideal for a high-performing individual who thrives at the intersection of technology, data, and business. Qualification : Bachelor's or Masters Degree in Computer Science, Data Engineering, or related field

Job Title: Analyst International Business Location: Mumbai Experience Required: 2 4 years Education: MBA in International Business Job Summary We are seeking a dynamic and analytical Analyst International Business to support our international business development initiatives. This role will involve conducting market research, assisting in strategic business development activities, managing customer-related processes, and supporting international exhibitions and proposals. The ideal candidate will be proactive, detail-oriented, and skilled in research, reporting, and communication. Key Responsibilities Strategic Support Conduct market research, competitor analysis, and due diligence for international markets. Develop partnership profiles and country-specific PEST (Political, Economic, Social, Technological) analyses. Track product and technical benchmarking insights regularly. Business Development Assist with tender documentation, proposal writing, and customer communications. Prepare letters, presentations, MIS reports, and departmental decks. Support in the creation and review of techno-commercial proposals. Customer and Operational Support Manage end-to-end customer engagement activities. Assist in coordinating international and defense exhibitions. Maintain accurate documentation and create a centralized repository for company materials and business data. Skills Required Functional Skills Proficiency in MS Office Suite (Excel, PowerPoint, Word). Strong reporting and presentation capabilities. Excellent communication skills written and verbal. Ability to conduct structured secondary research and extract market intelligence. Ideal Candidate Profile 2 4 years of experience in international business, strategy, or market research roles. MBA in International Business or a related specialization. Strong analytical thinking with a keen interest in international markets and business expansion. Ability to work independently and collaboratively across departments. Qualification : MBA in International Business

Position: Executive Freight Operations Location: Mumbai, India Department: Agri Commodities Logistics Company: Tata International Limited About Tata International Tata International Limited (TIL) is a leading trading and distribution company with a legacy spanning over 60 years. Operating in more than 29 countries, TIL is involved in diverse verticals such as trading, distribution, manufacturing, and retail. Guided by the Tata Code of Conduct and built on the values of Pioneering, Integrity, Excellence, Unity, and Responsibility, we foster a culture of ethical leadership, inclusion, and continuous growth. Job Purpose The role involves managing container freight, bulk, and break bulk shipping operations for the Agri Commodities division. The candidate will handle end-to-end freight booking, shipping documentation, cost optimization, and coordination with global stakeholders to ensure seamless trade execution. Key Responsibilities Container Freight Booking & Ocean Logistics (80%) Secure container freight bookings at competitive rates, staying within or below budget benchmarks Develop and maintain freight rate forecasts for key origins (Brazil, Myanmar, India) Negotiate demurrage and detention waivers to protect trade margins Address daily logistics challenges including container availability, prioritization, and schedule adherence Ensure timely freight payments with full audit compliance Build strong relationships with shipping lines to ensure rate advantages and container availability Collaborate with global commercial teams to create shipment plans and freight booking strategies Generate and publish daily/weekly/monthly MIS reports on shipment updates, freight trends, budget vs. actuals, and performance analysis Bulk / Break Bulk Shipping & Vessel Operations (20%) Manage post-fixture operations and execute charter party contracts Monitor vessel schedules, loading/discharge progress, and stowage plans; perform laytime tracking and analysis Prepare and manage shipping documentation: BLs, NORs, LOIs, and laytime calculations Execute freight settlements and voyage accounting; handle close-out formalities Coordinate with ports, shipping agents, and P&I Clubs to resolve operational issues Support voyage planning and freight differential estimation for chartering strategy Educational Qualifications Graduate degree with specialization or certification in Chartering, Container Freight Logistics, or Post Fixture Operations Experience & Skills Required 10+ years of hands-on experience in container shipping or vessel operations Expertise in freight booking, chartering, and contract execution Strong commercial understanding of international shipping legal frameworks In-depth knowledge of container logistics, supply chain processes, and freight markets Excellent negotiation, analytical, and coordination skills Proficiency in MS Excel, ERP systems, and shipping platforms Strong interpersonal and cross-functional communication skills Meticulous in planning and cost optimization Industry Preference Experience with carriers, booking agents, freight forwarders, or logistics/supply chain firms Exposure to commodity shipping, especially wheat, rice, pulses, or similar agri products Be part of a globally respected organization with strong values and ethical practices Work in a high-impact, cross-functional role that bridges logistics and commercial strategy Gain exposure to international shipping and agri commodities trade Thrive in a collaborative, growth-oriented environment with global opportunities Join Tata International and drive global freight excellence. Apply now to contribute to world-class logistics and trade operations. Qualification : Graduate degree with specialization or certification in Chartering, Container Freight Logistics, or Post Fixture Operations

Position: Program Manager Location: Mumbai, India About LRN: With a global presence across the US, EMEA, APAC, and Latin America, LRN supports over 2,500 organizations, including many of the world s most recognizable brands. Our solutions help companies navigate complex regulatory environments, translating core values into measurable behaviors and business practices that create lasting competitive advantage. About the Role: As a Program Manager (PGM) at LRN, you ll serve as a strategic delivery partner, ensuring the seamless execution of client contracts and long-term account success. You will act as the central liaison between internal teams and external stakeholders, overseeing project coordination, risk management, and service delivery for high-impact global clients. This role is ideal for someone who excels in cross-functional collaboration, thrives in a dynamic SaaS environment, and has a strong foundation in program or client management. Key Responsibilities: Client Success & Relationship Management: Ensure clients receive full value from their contractual entitlements Monitor delivery health, manage escalations, and proactively resolve issues Partner with Sales and Customer Success teams to identify upsell and growth opportunities Maintain high customer satisfaction through strategic roadmap oversight and engagement Program & Delivery Coordination: Serve as the operational hub across Sales, Delivery, Product, and Support teams Create and manage structured work plans with clear accountability Oversee deliverables and service-level agreements (SLAs) across internal teams Escalate and follow up on product-related issues with internal stakeholders Support effective triage and resolution of client support tickets Develop scalable delivery frameworks and contribute to program standardization Account Stabilization & Growth: Lead recovery initiatives for at-risk accounts (Red/Amber status) Collaborate with Sales and CSMs to ensure client retention and renewal readiness Facilitate solution design discussions aligned with client needs Client Communication & Advocacy: Act as the primary point of contact for all client delivery-related matters Advocate for client priorities internally and manage clear, consistent communication Represent client needs in operational and executive discussions Operational Excellence & Process Improvement: Identify workflow gaps and propose scalable, repeatable solutions Refine internal systems and processes within Bespoke and Professional Services Contribute to documentation, templates, and internal playbooks for consistency Core Activities: Monitor delivery progress against contract terms and timelines Coordinate cross-functional collaboration for service delivery Keep stakeholders updated on key milestones and project changes Ensure visibility into account updates for internal delivery teams and leadership Requirements: 8+ years of experience in program/project management or B2B client support 3 5 years of experience supporting sales teams in servicing enterprise clients Strong stakeholder engagement, communication, and conflict resolution skills Proficiency in MS Office (Excel, Word, PowerPoint) Ability to understand and translate technical information into client-facing language Strong organizational, problem-solving, and multitasking abilities Preferred Qualifications: Experience in a SaaS or eLearning environment Familiarity with Learning Management Systems (LMS) Background in ethics and compliance programs Proficiency in Japanese (JLPT N3 or above) is a plus Shift Requirements: Must be flexible to work rotational shifts, including night and early morning shifts to support global clients Why Join LRN: Work in a purpose-driven, inclusive environment Collaborate with global teams and Fortune 500 clients Make an impact through work that matters LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position: FP&A Manager Location: Mumbai, India (Andheri East and/or Turbhe) Division: Finance Employment Type: Full-Time, Onsite About Blenheim Chalcot Blenheim Chalcot is a leading global venture builder with over 25 years of experience creating and scaling SaaS businesses powered by Generative AI. With a portfolio of 60+ ventures across sectors such as financial services, education, health, and marketing, we leverage a global ecosystem including Scale Space in London, the Rajasthan Royals in Mumbai, and a go-to-market base in Austin. This ecosystem equips us with world-class talent, tools, and support to accelerate growth and build market-leading companies. Our Values Honesty and Integrity: Acting with transparency and trustworthiness. Resilience: Remaining optimistic and adaptable through challenges. Teamwork: Collaborating to elevate each other and deliver results. Innovation: Continuously seeking improvements and challenging norms. Deliver Results: Committing to high-quality work and keeping promises. Commercial Awareness: Driving value through smart financial decisions. Role Overview As FP&A Manager, you'll play a crucial role in driving the financial planning, analysis, and reporting functions to support strategic decision-making across the organization. This is a dynamic position requiring a proactive, data-driven mindset suited for a fast-paced, high-growth SaaS environment. You'll partner closely with business leaders to provide actionable insights, identify risks and opportunities, and enhance financial processes. Key Responsibilities Lead budgeting, forecasting, and long-range financial planning across multiple business units. Deliver insightful financial analysis, variance reporting, and performance tracking. Collaborate with business leaders to evaluate financial results and operational efficiency. Develop and maintain complex financial models to support scenario planning and investment decisions. Prepare monthly management reports, board presentations, and detailed variance commentary. Monitor KPIs and key business metrics, providing clear and actionable insights. Drive continuous improvements in FP&A tools, processes, and reporting systems. Communicate complex financial data effectively to both finance and non-finance stakeholders. About You 5+ years of experience in FP&A, corporate finance, or related roles. Professional finance qualification preferred (CIMA, ACCA, ACA, or equivalent). Expert Excel skills, including advanced formulas, pivot tables, and financial modeling. Experience with financial planning tools and SaaS/technology sector preferred. Ability to thrive in ambiguous, fast-moving environments and manage multiple stakeholders. Strong analytical skills with the ability to translate data into strategic insights. Excellent communication skills with professional written and spoken English. Self-motivated, adaptable, and able to work effectively under tight deadlines. Be part of a forward-thinking, AI-powered technology venture ecosystem. Work with senior leadership and cross-functional teams driving innovation. Competitive salary and opportunities for professional growth. Collaborative and supportive work environment focused on development. Recruitment Process We have a structured recruitment process to ensure we find the best fit for our team. This role is office-based at our Mumbai locations, fostering strong collaboration and community growth. If you are a strategic thinker passionate about finance and technology, and eager to contribute to high-impact decisions in a dynamic setting, we encourage you to apply!

Job Title: Associate Customer Experience Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are hiring a Customer Experience Associate to join our dynamic FinTech venture, Salary Finance, part of the Blenheim Chalcot portfolio. In this role, you will be responsible for delivering world-class customer support via email and live chat, ensuring exceptional service and operational efficiency. You will also collaborate with teams in London and India, contributing to building GenAI-enabled, next-gen digital solutions that make a real impact on people s lives. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email, providing accurate and empathetic support. Resolve queries related to loan applications, payments, and account updates while maintaining high customer satisfaction. Clearly explain policies, product features, and service terms to customers. Log and maintain detailed records of all customer interactions in the CRM system. Escalate unresolved or complex issues to the appropriate departments, ensuring timely follow-ups. Troubleshoot basic tech issues (e.g., login errors, upload failures) and report bugs to the tech team. Adhere to GDPR and data privacy regulations while handling customer information. Meet or exceed SLAs and quality benchmarks. Identify recurring issues and share insights with the product and operations teams to enhance service efficiency. Update and contribute to the internal knowledge base and customer FAQs. Actively promote a positive brand image and foster customer retention. Share best practices and contribute to team training initiatives. Stay current with product updates and compliance standards through regular training. Qualifications & Skills: 1 3 years of experience in a customer support or client servicing role (preferred, but not mandatory for exceptional candidates). Strong written and verbal communication skills in English. Familiarity with CRM tools and support platforms (e.g., Zendesk, Freshdesk). Knowledge of FinTech, loan processing, or financial services is a plus. Proactive problem-solving ability with strong attention to detail. Adaptable and comfortable working in a fast-paced, dynamic environment. Stakeholder management experience is a strong plus. About Salary Finance: Salary Finance is a purpose-led FinTech organization that empowers employees to improve their financial health through affordable loans, earned wage access, savings tools, and financial education. Our mission is to help millions of people reduce financial stress and live happier, more productive lives. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder. For over 26 years, we ve built, scaled, and invested in disruptive businesses across FinTech, EdTech, HealthTech, GovTech, and beyond. Our India operations, headquartered in Mumbai, serve as a vital engine for innovation and delivery, enabling the global success of our ventures. What You ll Get: Be part of the world s leading digital venture builder. Opportunity to work with cutting-edge GenAI technologies and international teams. Learning and development opportunities through real-world challenges. Inclusive and open culture we celebrate diversity, merit, and innovation. 24 annual leave days + 10 public holidays. Private medical insurance (for you and your immediate family). Life insurance coverage. Fun, flexible, and cricket-loving workplace we own the Rajasthan Royals IPL team! If you're passionate about delivering excellent customer service and want to grow in a collaborative, purpose-led organization, apply now to join us at the forefront of FinTech innovation.

Job Title: Data Analyst Investment Team Location: Mumbai, India Company: BCI Finance (Part of Blenheim Chalcot Portfolio) Experience: 1 3 Years Department: Investment & Analytics Employment Type: Full-Time The Role: We are looking for a highly analytical and detail-oriented Data Analyst to join the Investment Team at BCI Finance, part of the Blenheim Chalcot portfolio. You ll play a key role in building models, conducting borrower-level data analysis, maintaining databases, and developing dashboards that directly influence investment decisions and credit strategies. This role offers exposure to real-world financial data, modern data platforms, and the chance to contribute to the next generation of GenAI-enabled FinTech businesses. Key Responsibilities: Run-Off Modelling Build and maintain run-off models to assess credit security against borrower portfolios. Contribute to quarterly IFRS9 provisioning through model updates. Conduct scenario and sensitivity analyses for new deal structures. Borrower Data Analysis Analyze loan-level performance to identify trends, risks, and concentration issues. Support investment memos with actionable credit risk insights. Maintain and update Power BI dashboards for borrower monitoring. Present emerging trends during monthly monitoring sessions. Data Management & Platform Development Upload and manage borrower data in a PostgreSQL database. Ensure data integrity and consistency across systems. Assist in developing Python-based analytics tools for internal users. Technical Stack: Required Skills Excel: Advanced skills for model building and financial analysis. Python: For analytics, data manipulation, and scripting. AI Tools: Familiarity with tools like ChatGPT and Cursor to enhance productivity. Nice-to-Have Skills SQL (PostgreSQL): For data extraction and management. Power BI: For creating dashboards and visual reporting. Note: Support in Python, SQL, and Power BI is available through the India team. About You: The ideal candidate thrives in fast-paced, data-driven environments and enjoys working cross-functionally. You're a problem-solver with a technical edge and a solid understanding of financial and investment principles. Qualifications & Experience: Bachelor's degree in a STEM field, Finance, or a quantitative discipline. Strong financial modeling and Excel experience. Working knowledge of Python and/or SQL. Basic understanding of credit risk and investment structures. Comfortable working with large, complex datasets. What We Offer: Competitive Compensation. Exposure to global FinTech investment processes. Learn directly from Blenheim Chalcot, the world s leading digital venture builder. Hands-on experience with GenAI tools and next-gen data platforms. Private medical insurance for you and your immediate family. Life insurance coverage. 24 days annual leave + 10 public holidays. A dynamic and fun culture (we own the Rajasthan Royals IPL team!). About BCI Finance: BCI Finance is a private credit-specialist investment manager under Blenheim Chalcot, focused on empowering high-growth FinTech companies through flexible, empathetic debt solutions. Known for its strong track record through the Credit Opportunities Fund, BCI blends rigorous credit analysis with innovative funding strategies. About Blenheim Chalcot: Blenheim Chalcot has been building digital businesses for over 26 years across FinTech, EdTech, GovTech, HealthTech, and more. With a team of 3,000+ and a presence in the UK and India, Blenheim Chalcot helps ventures scale by providing strategic expertise and operational support in technology, growth, talent, finance, and legal. Diversity & Inclusion: At Blenheim Chalcot, we re committed to creating an inclusive culture. We celebrate diversity and aim to empower all employees to achieve their full potential through equal opportunities and respect for all voices. Qualification : Bachelor's degree in a STEM field, Finance, or a quantitative discipline

Operations Associate Select10x (India) Location: Mumbai Type: Full-Time Department: Operations / Business Process Management Job Summary: We are looking for a proactive and detail-oriented Operations Associate to support and streamline the backend operations of Select10x. The ideal candidate will be a technically savvy BE graduate with a keen eye for process efficiency and operational excellence. Key Responsibilities: Set up, manage, and maintain system requirements and backend configurations to support Select10x operational workflows. Monitor and improve internal processes for increased operational efficiency and scalability. Collaborate with cross-functional teams to identify gaps and implement automation or process improvements. Ensure smooth execution of day-to-day tasks and resolve operational roadblocks as needed. Qualifications & Skills: BE graduate with strong technical aptitude. Experience or knowledge in process optimization and systems management is highly desirable. Ability to quickly understand technical systems and recommend workflow improvements. Detail-oriented with strong problem-solving skills and a proactive mindset. Excellent communication and organizational abilities.

SAP FICO AMS Manager Job Description We are looking for a passionate and driven SAP FICO AMS Manager to join our dynamic team. In this role, you will work closely with various organizations and business lines across SAP and major cloud providers, thriving in a fast-paced and ever-evolving work environment. As the SAP FICO AMS Manager, you will manage the AMS team, drive improvements in performance, and oversee the smooth operation of SAP FICO-related processes. Role and Responsibilities: Ticket Management: Handle FI tickets with a focus on Accounts Payable, New General Ledger, and Automatic Payment Run, ensuring timely and accurate resolutions based on priority. Cross-team Collaboration: Coordinate with various teams to resolve issues efficiently and ensure seamless communication. Configuration Changes: Execute required changes in SAP configuration as needed for troubleshooting and system improvements. End-User Support: Address and resolve operational issues raised by end-users, ensuring minimal disruption to business processes. Requirements Gathering: Work with business users to discuss and understand new requirements, translating them into actionable tasks. Documentation: Prepare comprehensive end-user manuals to aid in understanding SAP processes and procedures. Team Management: Manage the AMS team, guiding them to enhance their performance and ensuring that tasks are completed in a timely and efficient manner. Incident Management: Oversee incidents related to SAP SD and FI, particularly issues related to the O2C (Order to Cash) cycle, TDS (Tax Deducted at Source), and TCS (Tax Collected at Source) functionalities. Root Cause Analysis: Identify frequently recurring tickets, conduct root cause analysis, and document solutions to eliminate reoccurring issues. Functional Specifications: Develop functional specification documents for customized client requirements and manage system changes. Support Projects: Work on support projects related to Asset Accounting and Inter-company Configuration, ensuring all finance-related issues are resolved effectively. Financial Statement Reports: Create Financial Statement Versions to extract key financial reports such as the Profit & Loss Account and Balance Sheet for reporting purposes. Team Oversight: Oversee and manage day-to-day operations for subordinate team members, ensuring work is delegated effectively and tasks are completed on time. Project Development Tracking: Track the overall development of projects, ensuring timely completion of objects within agreed-upon timelines. Work Experience: 7-13 years of experience in SAP FICO, with hands-on experience in managing AMS functions and teams. Proven experience in handling FI Tickets, configuration changes, end-user support, and issue resolution across various SAP FICO modules. Strong expertise in SAP Asset Accounting, Inter-company Configuration, and Financial Statement Reporting. In-depth knowledge of TDS and TCS functionality within SAP. Experience in preparing functional specifications, test scripts, and configuration documents. Location: Mumbai (onsite) About Castaliaz: Castaliaz has been a trusted SAP implementation partner for SMEs and large enterprises for over a decade. We are recognized as one of the Top 10 SAP implementation partners in India. With expertise in a variety of SAP solutions, including SAP Cloud, Rise with SAP, S/4HANA, Fiori, Ariba, and Digital Compliance (GST, E-Invoicing, E-way Bill), we help businesses navigate the full lifecycle of SAP implementations and management. Our proven implementation approach has earned the trust and loyalty of our clients across India.

SAP PP (Quality Management) Consultant Job Description Role and Responsibilities: Cross-Integration Workshops: Engage in cross-functional workshops that integrate inventory, manufacturing, and finance processes to ensure seamless SAP Quality Management (QM) solutions. Documentation: Prepare comprehensive Functional and Technical Specifications to ensure smooth execution and integration of quality management processes. Integration Testing: Participate actively in integration testing to validate the SAP QM solution and ensure that it aligns with business requirements. UAT Support: Provide support for User Acceptance Testing (UAT) to ensure that the implemented solution meets business needs and user expectations. Business Cutover Enablement: Assist in business cutover activities, ensuring the transition to the new system is smooth and efficient. QM Master Data: Demonstrate full experience and expertise in managing all aspects of QM Master Data, ensuring its accuracy and consistency. Quality Inspections: Provide in-depth knowledge of quality inspection processes during goods receipt, both for production orders and purchase orders. QM Notifications: Handle various types of QM notifications, including vendor notifications, internal notifications, and customer notifications. Deep knowledge of Certificate of Analysis is essential. Communication: Maintain effective communication with business users and technical teams to ensure successful implementation and issue resolution. Work Experience: 2-6 years of relevant experience in SAP Quality Management (QM), with a focus on integration and operational support. Hands-on experience with QM Master Data, quality inspections during goods receipt, and managing different QM notifications. Knowledge and experience in working with Certificate of Analysis and related processes. Strong communication skills, with the ability to effectively collaborate with cross-functional teams. Location: Mumbai (onsite) About Castaliaz: Castaliaz has been a trusted partner for implementing SAP applications across SMEs and large enterprises for over a decade. We are recognized as one of the Top 10 SAP implementation partners in India. With a proven track record in SAP Cloud, Rise with SAP, S/4HANA, Fiori, Ariba, and Digital Compliance (GST, E-Invoicing, E-way Bill), we help businesses through the full lifecycle of SAP implementation and management. Our time-tested approach has been embraced by our loyal clients across India.

Position: DP Operations Experience Required: 5+ years Educational Qualification: Graduate/Post Graduate Key Responsibilities: DIVS & Batches Management: Handle DIVS as a Checker (Authorizer) and manage the upload of DIVS batches in NSDL/CDSL. Monitor GAP reports and oversee the issuance and batch uploads in E-DPM. Transaction Authorization: Authorize daily requests for Dematerialization, Rematerialization, Conversion, and Reconversion redemption as the checker. Issue Resolution: Address system errors related to back-office batches and resolve transaction issues by coordinating with vendors and CDSL. MIS Reporting: Prepare daily transaction MIS and ensure proper transaction reconciliation. MIS Publication: Maintain and publish daily MIS reports covering account openings, transactions, demat/remat, pledging, unpledging, and fund payouts for management review. Audit Coordination: Collaborate with internal auditors to address discrepancies or issues related to transactions. FTR & TAT Reporting: Prepare and present monthly FTR and TAT reports for top management and business teams. Regulatory Compliance: Stay updated with and implement regulatory circulars in daily operations. Billing and Reconciliation: Generate monthly billing in the iBeats system and reconcile with CDSL billing. Perform stamp duty charges reconciliation with DP billing and the CDSL stamp duty file. Transaction Statements: Prepare monthly bill cum transaction statement schedules in Bizmail iBeats System and maintain proper logs for audit and inspection purposes. Compliance Reporting: Submit required compliance reports (IAR, RAT, BO grievance, etc.) to the compliance team. Client & Branch Support: Attend to and resolve client and branch requests raised via email. Location: Kalina, Mumbai (Work-from-Office) Qualification : Graduate/Post Graduate

Job Title: Technical Superintendent (Container/Bulk Carrier) About Us: At BSM, our strength lies in our people a team of over 20,000 seafarers and 2,000 shore-based professionals, operating across 30+ global locations and managing a fleet of 650 vessels. Together, we navigate the seas responsibly, ensuring the safety of our people, our fleet, and the environment. As a family-owned multinational business, we foster a culture of togetherness and continuous learning. With a workforce representing over 80 nationalities, our diversity fuels innovation and sets new standards in the maritime industry. Join us at BSM and become part of a team shaping the future of shipping while facilitating global trade for millions around the world. Job Objective: As a Technical Superintendent, you will be responsible for monitoring and controlling the safe, efficient, and cost-effective technical operation of your assigned vessels. This includes ensuring operational excellence while staying aligned with owner expectations and upholding environmental compliance standards. Key Responsibilities: Oversee the technical performance of assigned vessels, ensuring all equipment and machinery operate effectively. Participate in the creation and execution of maintenance and repair plans, ensuring they align with operational requirements. Monitor vessel certificates to ensure compliance with maritime legislation, safety regulations, and regulatory standards. Manage the planning, execution, and follow-up of dry-docking and major repairs. Conduct vessel visits, audits, and inspections, ensuring thorough planning, implementation, and follow-up to support fleet operational efficiency. Prepare and submit vessel visit reports accurately and promptly to vessel owners. Assess and manage requisition requests from vessels, ensuring timely delivery and quality of spares, stores, and consumables, in line with BSM Procurement Procedures. Ensure all reporting requirements related to incidents, technical updates, maintenance, repairs, operational status, docking, and budget spend are met on time with high-quality reporting standards. Review and provide feedback on senior officers' performance appraisals, ensuring fair evaluations and supporting their career development. Qualifications & Experience: Bachelor s degree in Mechanical Engineering or Marine Engineering. Minimum 3 years of sailing experience as Second Engineer/Chief Engineer on Container Vessels or Bulk Carriers. At least 3 years of shore-based experience as a Technical Superintendent in a ship management or ship-owning company (Container/Bulk). Key Skills: In-depth knowledge of vessel technical operations and voyage regulations. Strong project management capabilities. Excellent negotiation and people management skills. Team-oriented mindset with strong collaboration abilities. Strong organizational skills with attention to detail. Fluent in English with strong communication skills. Proficient in PC applications and technical tools. What We Offer: Clear career development pathways and growth opportunities. Comprehensive technical and soft skills training programs. Health insurance coverage. Annual performance bonuses. A diverse, inclusive, and collaborative work environment. Flexible work arrangements to support work-life balance. Become part of the ever-expanding Schulte Group family! Qualification : Bachelors' degree in Mechanical or Marine Engineering