Operations Analyst Jobs in Mumbai

445 Jobs Found

EE

Customer Success Manager L-1

Eshopbox Ecommerce

3-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Customer Success Manager L-1 Location: Mumbai Department: Marketing & Sales About the Role Eshopbox is looking for a dynamic and customer-focused Customer Success Manager L-1. At Eshopbox, our success is tied to our customers' success. We need a proactive leader who is passionate about driving customer adoption, satisfaction, and long-term relationships. You will guide customers to achieve their desired outcomes, ensuring retention and identifying opportunities for growth and renewal. Key Responsibilities Ensure smooth onboarding for new customers, helping them get started with the platform. Define and enhance customer journeys, ensuring a seamless and valuable experience. Collect and provide actionable feedback between departments (Sales, Support, Product) to enhance the customer experience. Advocate for and foster a company-wide culture centered around customer success. Showcase newly released features and help customers maximize the value of relevant functionalities. Conduct in-depth analysis of customer operations, offering tailored suggestions for e-commerce strategies. Identify upsell opportunities and ensure timely renewals by maintaining strong relationships. Lead monthly business reviews with customers to track progress and address concerns. Handle customer escalations with urgency and resource mobilization for quick resolution. What You ll Need 3-5 years in a Customer Success role within B2B e-commerce or SaaS industries (preferred). Experience working with C-level executives and understanding their business needs. Strong ability to understand business challenges and effectively communicate solutions. Knowledge of calculating Net Churn and Logo Churn and taking proactive actions. Process-oriented with strong analytical skills to drive improvements. Experience in client onboarding and customer success in a fast-paced environment. Exposure to the e-commerce or internet sector is a plus. Excellent verbal and written communication skills.

Customer Customer Success Manager Customer manager Success manager
TR

Analyst - Fx Risk Management

Trafigura

0-2 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Analyst FX Risk Management Location: Mumbai Employment Type: Full-time Reporting Structure: Reports to FX Risk Manager at TGS Role Summary The Analyst FX Risk Management is a critical part of the middle office team, responsible for managing foreign exchange exposure across Trading, Finance, and Overheads divisions. The role involves identifying FX risks, executing hedging strategies, and managing derivative settlements to minimize interest rate costs and overdrafts. Key Responsibilities Risk Mitigation: Identify and analyze FX risk across all business divisions; design and implement hedging strategies for new geographies. Trade Execution: Execute FX trades with internal brokers and monitor market trends to identify early signs of risk. Stakeholder Liaison: Collaborate with traders, operations, and the deals desk to assess real-time FX exposures. P&L Management: Accurately allocate hedge P&L to underlying exposures and ensure timely updates of FX performance. Settlements & Liquidity: Coordinate with the derivatives back office for settlements and work with Treasury to manage foreign currency account liquidity. Continuous Improvement: Support reconciliation activities and contribute to the enhancement of risk management systems and processes. Key Relationships Trading Floor & Deals Desk Trade Finance & Operational Treasury Banks, Brokers, and Back Office Qualifications & Skills Education: MBA in Finance, Chartered Accountant (CA), or FRM certification preferred. Experience: 0 2 years in Foreign Exchange markets, interest rates, or cash/liquidity risk management. Technical Skills: Strong proficiency in MS Excel and familiarity with financial systems. Soft Skills: Ability to handle stressful situations under strict deadlines and excellent communication skills. Qualification : MBA in Finance, Chartered Accountant (CA), or FRM certification preferred

Analyst Fx Risk Risk analyst Management
TR

Analyst - Settlements

Trafigura

2-3 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Analyst Settlements Location: Mumbai Employment Type: Full-time Role Summary The Analyst Settlements is responsible for managing Accounts Receivable (AR) and Accounts Payable (AP) processes. This role ensures prompt cash collection, accurate vendor payments, and compliance with internal policies to optimize cash flow and minimize financial risk through coordination with internal teams and external counterparties. Key Responsibilities Accounts Receivable (AR) Verify documents against system entries and resolve discrepancies. Identify and issue provisional, final, differential, or recharge invoices. Capture and post sales invoices and credit notes to external counterparties. Liaise with internal teams to resolve claims or disputes related to AR. Accounts Payable (AP) Review incoming invoices for contractual, tax, and regulatory compliance. Match invoices with Purchase Orders (PO) and post to relevant cost centers. Resolve discrepancies between invoices and internal estimates. Manage vendor queries regarding payments and invoicing. Debtor & Creditor Management Oversee timely collection of receivables and adhere to contractual payment terms. Generate reminders and monthly statements for counterparties. Monitor aged reports and balances to minimize outstanding amounts. Allocate cash against remittances and perform account reconciliations. Key Result Areas (KPIs) Volume of AP and AR invoices processed. Timeliness of invoice posting and vendor payment cycles. Vendor payment error rates. Days Sales Outstanding (DSO) optimization. Knowledge, Skills & Abilities Education: Bachelor s degree in Business Administration, Supply Chain, or International Trade. Experience: 2 3 years in an AP/AR or settlement role; physical commodities trading knowledge is a plus. Technical: Strong proficiency in MS Office and accounting principles. Competencies: High detail orientation, customer focus, and proactive ownership of deadlines. Key Relationships Internal: Operations, Deal Desk, Trade Finance, Treasury, Trading. External: Counterparties, Vendors, and Clients. Qualification : Bachelors degree in Business Administration, Supply Chain, or International Trade

Analyst Settlements Full-Time Settlements analyst Trade settlements analyst
WS

Operations Executive

Wsfx

0-3 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Operations Executive Experience: 0 - 3 Years Location: Mumbai About the Role We are seeking a motivated and detail-oriented Operations Executive to join our team in Mumbai. As part of the operations team, you will play a key role in supporting the foreign exchange (Forex) and remittance processes, ensuring compliance with policies, and providing efficient service to clients. This is an excellent opportunity to gain hands-on experience in a dynamic financial services environment. Key Responsibilities Forex & Remittance Operations: Ensure adherence to all policies and compliance requirements related to Foreign Exchange (Forex) and remittance business operations. Handle activities related to Forex buying and selling, as well as remittance processing. Bank Reconciliations & Query Handling: Manage bank reconciliations, address any queries related to Forex transactions, travel cards, and remittance services, and provide timely resolutions to customer inquiries. Branch Operations Support: Support day-to-day branch operations, ensuring that processes are followed as directed by senior associates, Branch Manager, or Operations Manager. Transaction Entry & Timeliness: Ensure timely entry of transactions into the ERP system and maintain turnaround times (TAT) in line with service expectations. Compliance & Audit: Address compliance and audit queries efficiently, ensuring all records and transactions are fully compliant with internal policies and regulatory guidelines. Customer Support: Provide high-quality support to clients, addressing their needs with a sense of urgency and ensuring smooth operational workflows. Qualifications Education & Experience Education: Bachelor s degree in Finance or a related field (any degree also considered). Skills Basic understanding of the Forex market and remittance operations. Strong Microsoft Excel skills for data management and reporting. Strong attention to detail and ability to handle complex queries. Excellent communication skills, both written and verbal. Ability to handle client queries and concerns with professionalism and a sense of urgency. Preferred Skills Experience dealing with exchange terminals is a plus. Personal Attributes Strong sense of ethics, integrity, tact, and diplomacy. Proactive and collaborative mindset with good coordination skills. A dynamic work environment with opportunities for professional growth and skill development. Exposure to the Forex and remittance industry, providing valuable experience in financial operations. A collaborative and supportive team culture. Qualification : Bachelors degree in Finance or a related field (any degree also considered)

Operations Executive Operations executive Executive operations Full-Time
AF

Data Analyst - Collections

Auxilo Finserve

3-6 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Data Analyst Collections Location: Mumbai Qualification: Graduate Experience: 3 to 6 years Job Description: We are looking for a Data Analyst Collections to join our team. This role involves analyzing and interpreting data from multiple sources to provide actionable insights and support decision-making. You will be responsible for reporting, system management, process improvement, and collaborating cross-functionally to drive performance improvements. Key Responsibilities: Data Analysis & Reporting: Collect and analyze data from various sources to identify trends, patterns, and key insights. Prepare daily, weekly, and monthly operational reports as well as client-specific reports. Design and manage interactive dashboards to track key performance indicators (KPIs) and provide insights for management decision-making. System Management: Oversee the daily operation and maintenance of information systems, ensuring smooth and secure data handling. Ensure the accuracy, security, and integrity of all databases. Provide support for troubleshooting and resolving any system-related issues. Process Improvement & Automation: Identify and implement opportunities to enhance reporting processes and system efficiency. Automate repetitive tasks and processes using advanced Excel functions (VBA, Macros), SQL, and BI tools such as Power BI or Tableau. Strategic & Cross-Functional Support: Collaborate with various departments to understand data requirements and deliver customized reports. Monitor compliance with Service Level Agreements (SLAs), internal controls, and regulatory standards. Provide technical support to enhance decision-making and business performance across teams. Key Qualifications & Skills: Technical Expertise: Advanced proficiency in MS Excel (functions, VBA/Macros), SQL, Tableau, Power BI, and database management systems. Analytical Skills: Strong ability to process large datasets, identify trends, and derive actionable insights. Regulatory Knowledge: Familiarity with debt collection laws, compliance requirements, and reporting standards (preferred for roles related to collection or finance MIS). Communication Skills: Ability to clearly present data insights to both technical and non-technical stakeholders. Qualification : Graduate

Data Analyst Data analyst Collections Collections analyst
NO

Risk & Control Analyst

Nomura

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Risk & Control Analyst Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Department Overview The GCIO function oversees group-wide technology, operations, and data management, supporting Nomura s business strategy and delivering consistent services based on common operating principles. Aligned to key businesses across the group, GCIO operates enterprise-wide functions in risk management, governance, controls, supply chain, and infrastructure. Within GCIO, the Chief Controls Office (CCO) strengthens and protects the organization by enhancing non-financial risk management frameworks. The CCO enables the business to accelerate strategic delivery while improving the ability to dynamically manage risks and demonstrate control effectiveness. The CCO is undergoing a multi-year global transformation, focusing on building the right skills, capabilities, and foundations within its global team. Role Overview We are seeking a Risk & Control Analyst to play a pivotal role in building out the GCIO CCO Governance and Management Information (MI) capability. Reporting to the Controls MI Lead, you will contribute to the design, implementation, and delivery of risk management MI and governance frameworks across the organization. This is a fast-paced, challenging role for a detail-oriented candidate capable of initiative and proactive problem-solving. You will support both strategic MI initiatives and business-as-usual risk reporting for key committees and decision-making forums. Key Responsibilities Support the design, build-out, and management of GCIO CCO Risk Management Governance and MI capability. Deliver and continuously improve business-as-usual MI outputs, including supporting the Group CIO Risk Management Committee and GCIO LT Controls meetings (agenda, process, and MI content). Assist in defining target end-states and transition plans for CCO Governance and MI, and oversee day-to-day execution. Support the design and standardization of the GCIO Control Book, ensuring streamlined and automated production for stakeholder needs. Capture MI requirements, design dashboards, and implement processes to turn designs into actionable outputs. Collaborate with key stakeholders across GCIO and 3LoD to maintain productive working relationships. Contribute to process improvement initiatives to enhance risk management and MI capabilities. Qualifications, Skills & Experience Understanding of control frameworks, risk management governance, and MI in a financial services context. Strong combination of governance, MI, and technical skills (e.g., IT, Information Security, Data Management). Experience with Power BI reporting and dashboard creation. Hands-on experience with Linux, Informatica, and MS SQL databases. ServiceNow Integrated Risk Management (IRM) experience is a plus. Strong analytical and problem-solving skills, adaptable and flexible across multiple CCO services. Experience in MI design, visualization, production processes, and data requirements. Outcome-focused, with ownership and accountability for delivering high-quality outputs on time. Effective communication skills and strong attention to detail. Ability to contribute to continuous improvement initiatives and support strategic direction. You will be part of a global, high-performing team shaping the future of risk management and controls at Nomura. This is a unique opportunity to drive strategic initiatives, deliver impactful MI, and contribute to strengthening organizational controls in a dynamic financial services environment.

Risk Control Risk Control Analyst Risk analyst
NO

GM-Research Analyst

Nomura

1-3 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

GM-Research Analyst Location: Mumbai Skill Category: Global Markets Work Type: Full-Time Company Overview Nomura is an Asia-headquartered financial services group with a global network spanning over 30 countries. The firm connects markets East & West and serves individuals, institutions, corporates, and governments through Retail, Asset Management, Wholesale (Global Markets and Investment Banking), and Merchant Banking divisions. Founded in 1925, Nomura is built on a tradition of disciplined entrepreneurship and delivers clients innovative solutions and considered thought leadership. Nomura Services India (Powai) supports global operations in trading, research, IT, financial control, operations, risk management, and legal support. Powai is critical to Nomura s global expansion and operational excellence. Division Overview The Global Markets Division handles client transactions for financial institutions, corporates, governments, and investment funds worldwide. It trades in fixed income, equity securities, currencies, interest rates, and credit products, including cash, derivatives, and structured products. Nomura Research provides high-quality intellectual capital, covering Company Analysis, Quantitative Research, Corporate Access, and Equity Strategy. The India Equity Research team (Powai, Mumbai) is part of the Global Research Division. It focuses on fundamental research of companies and equity strategy research across Asia. The team aims to be a top-3 provider of research for the firm s key institutional and hedge fund clients. Position Specifications Corporate Title: Analyst Functional Title: Analyst Experience: 1 3 years Qualification: Degree in Finance / CA / MBA or Engineering from a reputed institute. CFA is a plus. Role & Responsibilities Support senior analysts in India Equity Research team. Build and maintain earnings and valuation models based on company financial statements. Assist in initiating coverage on companies in new and emerging sectors. Track and report news/events on coverage names; maintain industry/company databases. Contribute to writing research reports or sections thereof. Build marketing presentations under senior analyst guidance. Interact with internal stakeholders such as Nomura sales & traders. Monitor regional and global news flow impacting covered equities. Gain knowledge of financial market workings, contributing to professional growth. Key Skills & Competencies Strong understanding of accounting, financial statement analysis, and security valuation. Excellent academic record and analytical skills. Strong communication skills (written and oral) with attention to detail. Understanding of equity markets and ability to formulate logical views. Ability to work under pressure, multitask, and meet deadlines. Advanced proficiency in MS Excel and PowerPoint; Bloomberg experience is advantageous. Research writing skills are a plus. Why Join Nomura This role provides exposure to India equity markets, hands-on experience in fundamental research, and the opportunity to work with a globally integrated research team. Qualification : Degree in Finance / CA / MBA or Engineering from a reputed institute

Gm Research Full-Time General manager research Gm research
CO

Rca Lead

Coindcx

6-9 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

RCA Lead Experience: 6 9 years Location: Mumbai Team: Customer Success About CoinDCX At CoinDCX, we believe Change Starts Together. Over the past six years, we ve grown from India s first crypto unicorn to a community of over 125 million users. We re on a mission to make Web3 accessible to everyone by creating innovative products that tackle accessibility and security challenges head-on. Join us to be part of a passionate team breaking barriers and building the future of digital finance. Inside CoinDCX s Customer Success Team Our Customer Success team is dedicated to helping users get the most out of their CoinDCX experience. We foster strong relationships, provide timely support, and guide users through their digital finance journeys. If you re passionate about customer satisfaction and operational excellence, this is where your impact begins. Your Role As the RCA Lead, you will be the central owner for structured problem-solving across customer experience, product, and operations. You will lead root cause analysis for critical incidents, drive cross-functional collaboration, and ensure sustainable corrective and preventive actions are implemented to reduce recurring issues. What You ll Own Root Cause Analysis & Problem Solving Lead RCA exercises for major customer-impacting issues, operational failures, and escalations. Build and enforce structured RCA frameworks (5 Whys, Fishbone, FMEA) to ensure consistent problem-solving. Conduct thorough post-incident reviews and publish detailed RCA reports with clear, actionable recommendations. Cross-Functional Collaboration Partner with Product, Tech, Operations, Compliance, and Support teams to address root causes and prevent recurrence. Track and follow up on CAPA (corrective and preventive actions) until full resolution. Ensure accountability for long-term solutions over temporary fixes. Data & Reporting Maintain dashboards tracking recurring issues, escalation trends, and RCA completion metrics. Present RCA insights and systemic risk trends regularly to senior leadership. Quantify the business and customer impact of issues, demonstrating measurable improvements post-fix. Governance & Standards Establish and refine SOPs for incident reporting and RCA processes. Train teams and stakeholders on RCA methodologies and problem-solving best practices. Ensure regulatory and audit compliance with thorough documentation of RCA activities. What You Bring 6 10 years experience in Operations Excellence, Quality, Risk, or Customer Experience, preferably in fintech, crypto, BFSI, or high-scale tech environments. Proven expertise in Root Cause Analysis, CAPA management, and incident governance. Strong analytical skills with the ability to work on large datasets and generate actionable insights. Excellent communication skills to simplify complex issues for leadership and stakeholders. Proficiency with tools like JIRA, Confluence, SQL, Excel, and BI dashboards (Tableau, PowerBI, Looker). Strong stakeholder management and cross-functional collaboration experience. Success Metrics Reduction in repeat issues and escalations. Average time to complete RCA and implement preventive actions. Accuracy and adoption of RCA reports across teams. Leadership satisfaction on visibility and management of systemic risks. You are endlessly curious about Virtual Digital Assets (VDA) and Web3, always staying ahead in this fast-evolving space. You take ownership, relentlessly driving impact and excellence. You embrace a We over Me culture, empowering your team and peers. You thrive on change and innovation, pushing beyond limits and convention. Perks That Empower You Design Your Own Benefit: Customize your perks whether gadgets, travel, or pets, you prioritize what matters most. Unlimited Wellness Leaves: Take time off whenever you need to recharge. Mental Wellness Support: Access health experts, counseling sessions, wellness workshops, and team outings. Bi-Weekly Learning Sessions: Stay sharp and grow with ongoing industry knowledge and skill-building. Join Us If you re ready to lead problem-solving at scale and shape the future of customer experience in Web3 we want to HODL you on our team!

Lead Lead rca Full-Time Root Cause Analysis RCA lead
CM

Engineer - Procurement

Coastal Marine Construction & Engineering (comacoe)

2-4 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Engineer Procurement Department: Supply Chain Management (SCM) Division: Corporate Location: Mumbai Experience: 2 4 years Qualification: B.E. in Mechanical / Electrical / Civil Engineering Job Purpose To manage end-to-end procurement activities including purchasing, vendor management, logistics coordination, stores management, and inventory control. The role involves ensuring timely availability of materials and services, maintaining cost efficiency, and adhering to organizational policies and compliance standards. Key Responsibilities Procurement Operations: Handle complete procurement lifecycle: from raising enquiries, quotation analysis, technical/commercial evaluation, vendor finalization, negotiation, and issuing purchase orders (POs). Streamline and manage procurement processes for raw materials, engineering goods, consumables, chemicals, spares, packaging materials, capital goods, etc. Ensure timely procurement of materials and services as per project schedules. Maintain updated procurement records, including vendor documentation, purchase history, and price trends. Review and follow up on stock levels to maintain optimal inventory. Conduct regular market research to identify alternative suppliers, materials, and cost-saving opportunities. Vendor & Supplier Management: Build and maintain strong supplier/contractor relationships to ensure smooth and transparent business transactions. Continuously assess vendor performance on delivery, cost, and quality parameters. Lead vendor development initiatives to onboard capable suppliers in line with project and quality requirements. Obtain feedback on supplied goods/services and resolve any discrepancies through corrective or preventive measures. Logistics & Stores Coordination: Oversee logistics for inbound and outbound material movement (domestic and international), including all import/export documentation and statutory requirements. Coordinate inter/intra-state and international shipments to ensure timely delivery. Support stores and warehouse teams for efficient inventory management, material retrieval, and proper storage mechanisms. Cost & Compliance: Drive cost optimization through strategic sourcing, negotiation, and alternative procurement methods. Ensure procurement operations align with ISO compliance and internal control standards. Collaborate with compliance teams to generate and track all reports related to POs and procurement processes. Actively participate in the procurement budgeting process and contribute to cost tracking and forecasting. Cross-Functional Collaboration: Coordinate with project, engineering, and other internal departments to assess material requirements and specifications. Attend and conduct negotiation and project discussion meetings with cross-functional stakeholders. Team & Performance Management: Set goals for subordinates and monitor performance regularly. Mentor and guide team members for professional development and process improvement. Promote a collaborative, efficient, and accountable team culture. Preferred Candidate Profile Bachelor s degree in Mechanical, Electrical, or Civil Engineering. 2 4 years of experience in procurement, supply chain, or sourcing roles, preferably in a project-based or engineering organization. Solid understanding of supply chain processes, vendor management, inventory control, and logistics. Excellent negotiation, analytical, and communication skills. Proficiency in MS Office, ERP systems, and procurement software. Knowledge of Indian taxation, import/export processes, and ISO standards. Strong attention to detail, time management, and problem-solving ability. Qualification : B.E. in Mechanical / Electrical / Civil Engineering

Engineer Full-Time Procurement Strategic Sourcing Vendor Management
CM

Sr.manager - Procurement

Coastal Marine Construction & Engineering (comacoe)

10+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Sr. Manager Procurement Department: Supply Chain Management (SCM) Division: Corporate Location: Mumbai Experience: 10+ years Qualification: B.E. Civil / Mechanical Job Purpose To lead the procurement function by managing end-to-end sourcing, vendor relationships, cost optimization, and supply chain compliance to ensure the timely and cost-effective availability of materials and services for project and business operations. Key Responsibilities Procurement Operations Manage the full procurement cycle: vendor identification, quotation analysis, commercial/technical negotiation, and purchase order issuance. Ensure timely and cost-efficient procurement of materials, equipment, and services. Oversee logistics and stores functions to ensure smooth material movement and inventory control. Strategic Sourcing & Cost Optimization Drive cost-saving initiatives through strategic sourcing and supplier consolidation. Identify alternate vendors and materials to reduce costs without compromising on quality or timelines. Monitor procurement trends, pricing benchmarks, and market developments. Vendor & Supplier Management Develop and maintain strong, collaborative relationships with key suppliers and vendors. Monitor supplier performance in terms of delivery timelines, quality, and service levels. Lead vendor development initiatives to build a robust and reliable supplier base. Conduct regular vendor review and negotiation meetings to ensure continuous improvement. Cross-Functional Coordination Collaborate with project, engineering, and operations teams to forecast and fulfill material requirements. Resolve disputes or discrepancies related to material quality, delivery schedules, or invoicing. Support compliance with all internal procurement policies, processes, and ISO standards. Regulatory & Documentation Compliance Manage import/export processes and ensure compliance with all regulatory documentation and statutory requirements. Maintain accurate procurement records, contracts, and reports for internal audits and performance tracking. Leadership & Team Development Lead, mentor, and guide the procurement team; define clear goals and KPIs. Encourage a culture of accountability, efficiency, and continuous improvement within the team. Provide coaching and training to enhance the team s capabilities in sourcing, negotiation, and vendor management. Preferred Candidate Profile Bachelor's degree in Civil or Mechanical Engineering. Minimum of 10 years of experience in procurement, preferably in engineering, construction, infrastructure, or EPC sectors. Proven experience in vendor management, cost optimization, import/export handling, and team leadership. Strong commercial acumen and negotiation skills. Proficiency in ERP systems and MS Office tools. Familiarity with ISO standards and procurement compliance procedures. Qualification : B.E. Civil / Mechanical

Procurement Full-Time Strategic Sourcing Procurement Strategy Vendor Management
HS

Sr. It Business Analyst

Hdfc Sales

12-14 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Senior IT Business Analyst Location: Mumbai Experience Required: 12 14 Years Employment Type: Permanent Functional Area: Business Analysis Role Summary: We are looking for an experienced and detail-oriented Senior IT Business Analyst to serve as the vital link between business needs and technology solutions. This role involves close collaboration with business users and operations teams to gather, analyze, and translate functional requirements into effective IT system designs. The ideal candidate will bring expertise from the insurance domain or related non-banking sectors, combined with strong analytical, documentation, and stakeholder communication skills. Key Responsibilities: Collaborate with business users and operations teams to gather, analyze, and document functional requirements Translate business needs into clear and comprehensive Business Requirement Documents (BRDs) and functional specifications Design system features and workflows based on business processes and objectives Identify areas for automation and prepare detailed requirement specifications for development teams Develop, review, and validate test cases, test scenarios, and test results to ensure solution quality Conduct functional testing and ensure timely feedback to developers and stakeholders Track and manage user-reported issues, ensuring timely resolution and communication Provide regular updates on project status, risks, and deliverables to all stakeholders Translate complex technical information into simple terms for business users Create and maintain all required documentation including user manuals, process flows, and status reports Perform other related duties as assigned Desired Candidate Profile: Technical & Behavioral Competencies: Prior experience as an Operations Executive in the Insurance industry or IT Business Analyst (non-banking/finance domain preferred) Exposure to insurance products, workflows, and compliance is a strong plus Basic knowledge of SQL / PL SQL, web technologies, and general programming concepts Self-starter with the ability to work independently and collaboratively with minimal supervision Excellent documentation, presentation, and communication skills Strong time management skills with the ability to meet strict deadlines Proven ability to build and maintain strong working relationships with stakeholders and colleagues Educational Qualifications: Bachelor s degree in IT or related field (BCA / MCA / B.Sc IT / B.E. IT / Electronics & Telecom / MBA IT) Qualification : Bachelors degree in IT or related field (BCA / MCA / B.Sc IT / B.E. IT / Electronics & Telecom / MBA IT)

Sr. IT Business It business Analyst
MI

Operations Executive

Midday Infomedia Limited

0-2 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Operations Executive Direct Business Location: Mumbai, Maharashtra, India Experience: 0 2 Years (Freshers welcome) Designation: Operations Executive Job Summary: We are seeking a detail-oriented and proactive Operations Executive to support our Direct Advertising and Content Syndication business. This role will focus on managing campaign execution, content delivery, performance reporting, and operational coordination across teams. Ideal candidates will have strong organizational and analytical skills, a solid grasp of digital media processes, and a passion for operational excellence. Key Responsibilities: Content & CMS Management: Oversee the Content Management System (CMS) for direct business operations including ad placements, sponsored content, and special initiatives. Ensure timely and accurate campaign execution, adhering to client specifications and internal deadlines. Troubleshoot CMS-related issues and maintain operational integrity. Reporting & Data Analysis: Generate and maintain reports on campaign performance: impressions, clicks, conversions, content engagement, etc. Use Excel and data tools to analyze trends and deliver actionable insights. Prepare weekly/monthly performance summaries for internal teams and external clients. Conduct market and competitor analysis to inform strategic decisions. Syndication Management: Manage operations related to content syndication agreements, including content distribution, tracking, and reporting. Coordinate with syndication partners to ensure contract compliance and smooth operations. Billing & Campaign Booking: Oversee booking and billing processes for direct advertising campaigns. Collaborate with finance and sales teams to ensure timely and accurate invoicing. Reconcile discrepancies and assist in accounts receivable management. Cross-Functional Coordination: Act as the key operational liaison between sales, content, editorial, tech, and finance teams. Communicate campaign statuses, deliverables, and performance updates to clients and stakeholders. Coordinate with external vendors or partners when required. Process Optimization: Identify and implement improvements in existing operational workflows. Create and maintain Standard Operating Procedures (SOPs) and documentation for repeatable tasks and best practices. Qualifications: Bachelor s degree in Business Administration, Marketing, Communications, or a related field. 0 2 years of experience in operations, ad ops, or campaign management within digital or media environments. Proficiency in Microsoft Excel for reporting, data visualization, and dashboards. Familiarity with CMS platforms (e.g., WordPress, Drupal, or custom CMS tools). Understanding of digital advertising ecosystems and sales processes. Strong communication, coordination, and organizational skills. Ability to work independently, manage multiple tasks, and meet tight deadlines. Preferred Qualifications (Good to Have): Experience with CRM tools like Salesforce. Familiarity with Google Analytics and web analytics platforms. Basic understanding of SEO, digital marketing, or compliance within media. Skills Tags: Operations Management | Excel | Content Syndication | CMS | Digital Media | Campaign Execution | Reporting | Billing | Client Coordination | Backend Operations | Ad Operations Qualification : Bachelors degree in Business Administration, Marketing, Communications, or a related field

Operations Executive Operations executive Executive operations Full-Time
TI

Assistant Manager - F&a (consolidation)

Tata International Limited

3+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Assistant Manager F&A (Consolidation) Location: Mumbai, India Company: Tata International Limited About Us Tata International Limited (TIL) is a premier trading and distribution company with over 60 years of excellence. With operations in more than 29 countries, TIL spans diverse sectors such as trading, distribution, manufacturing, and retail. Our legacy is built on the Tata values of Pioneering, Integrity, Excellence, Unity, and Responsibility. We foster a collaborative, inclusive, and ethical work culture, driven by the Tata Code of Conduct, and are committed to sustainable growth and employee development. Job Purpose As an Assistant Manager Finance & Accounts (Consolidation), you will work closely with the finance team to support various aspects of accounting and financial reporting. The role is designed to offer broad exposure to finance operations, with a focus on consolidation, analysis, and compliance. Key Responsibilities Gain a strong understanding of the business, industry, and Tata International s financial processes Support and execute finance and accounting projects, particularly in financial consolidation and reporting Handle multiple assignments simultaneously while meeting deadlines Ensure accurate preparation and maintenance of financial data and reports Collaborate with internal stakeholders to deliver high-quality financial insights Take on any additional responsibilities as assigned by the project manager or reporting authority Qualifications Chartered Accountant (CA) Strong understanding of accounting principles and consolidation processes Experience Minimum 3 years of post-qualification experience in Finance & Accounts Experience in financial consolidation, reporting, and analysis will be preferred Industry Preference Open to candidates from all industries; experience in a multinational or large corporate setup is a plus Be part of the Tata Group legacy a symbol of trust, excellence, and ethical leadership Gain cross-functional exposure in a global organization Thrive in a culture of continuous learning and professional development Contribute meaningfully to the organization s financial success and sustainability Embark on a rewarding career journey with Tata International. Apply today to make a difference. Qualification : Chartered Accountant (CA)

Assitant Manager Assitant manager Consolidation Full-Time
TI

Executive - Frieght Operations

Tata International Limited

10+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Executive Freight Operations Location: Mumbai, India Department: Agri Commodities Logistics Company: Tata International Limited About Tata International Tata International Limited (TIL) is a leading trading and distribution company with a legacy spanning over 60 years. Operating in more than 29 countries, TIL is involved in diverse verticals such as trading, distribution, manufacturing, and retail. Guided by the Tata Code of Conduct and built on the values of Pioneering, Integrity, Excellence, Unity, and Responsibility, we foster a culture of ethical leadership, inclusion, and continuous growth. Job Purpose The role involves managing container freight, bulk, and break bulk shipping operations for the Agri Commodities division. The candidate will handle end-to-end freight booking, shipping documentation, cost optimization, and coordination with global stakeholders to ensure seamless trade execution. Key Responsibilities Container Freight Booking & Ocean Logistics (80%) Secure container freight bookings at competitive rates, staying within or below budget benchmarks Develop and maintain freight rate forecasts for key origins (Brazil, Myanmar, India) Negotiate demurrage and detention waivers to protect trade margins Address daily logistics challenges including container availability, prioritization, and schedule adherence Ensure timely freight payments with full audit compliance Build strong relationships with shipping lines to ensure rate advantages and container availability Collaborate with global commercial teams to create shipment plans and freight booking strategies Generate and publish daily/weekly/monthly MIS reports on shipment updates, freight trends, budget vs. actuals, and performance analysis Bulk / Break Bulk Shipping & Vessel Operations (20%) Manage post-fixture operations and execute charter party contracts Monitor vessel schedules, loading/discharge progress, and stowage plans; perform laytime tracking and analysis Prepare and manage shipping documentation: BLs, NORs, LOIs, and laytime calculations Execute freight settlements and voyage accounting; handle close-out formalities Coordinate with ports, shipping agents, and P&I Clubs to resolve operational issues Support voyage planning and freight differential estimation for chartering strategy Educational Qualifications Graduate degree with specialization or certification in Chartering, Container Freight Logistics, or Post Fixture Operations Experience & Skills Required 10+ years of hands-on experience in container shipping or vessel operations Expertise in freight booking, chartering, and contract execution Strong commercial understanding of international shipping legal frameworks In-depth knowledge of container logistics, supply chain processes, and freight markets Excellent negotiation, analytical, and coordination skills Proficiency in MS Excel, ERP systems, and shipping platforms Strong interpersonal and cross-functional communication skills Meticulous in planning and cost optimization Industry Preference Experience with carriers, booking agents, freight forwarders, or logistics/supply chain firms Exposure to commodity shipping, especially wheat, rice, pulses, or similar agri products Be part of a globally respected organization with strong values and ethical practices Work in a high-impact, cross-functional role that bridges logistics and commercial strategy Gain exposure to international shipping and agri commodities trade Thrive in a collaborative, growth-oriented environment with global opportunities Join Tata International and drive global freight excellence. Apply now to contribute to world-class logistics and trade operations. Qualification : Graduate degree with specialization or certification in Chartering, Container Freight Logistics, or Post Fixture Operations

Executive Operations Executive operations Operations executive Full-Time
QR

Business Analyst - Risk P&l

Qube Research And Technologies

4+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Business Analyst Risk P&L Location: Mumbai Company: Qube Research & Technologies (QRT) Job Type: Full-Time About QRT Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating across all liquid asset classes. We are a technology- and data-driven firm that applies a scientific approach to investing. Our collaborative and innovation-focused culture enables us to address the most complex challenges and consistently deliver high-quality returns for our investors. Role Overview We are seeking a skilled Business Analyst Risk P&L to join our team in Mumbai. This role is critical for ensuring seamless coordination between Risk Managers, Trading Desks, Technology Teams, and Operations. You will be responsible for risk and P&L analysis, system enhancements, data reconciliation, and contributing to strategic initiatives. Key Responsibilities Collaborate with traders, risk managers, and stakeholders to gather, analyze, and define business requirements related to risk and P&L systems. Reconcile daily/weekly/monthly Risk and P&L figures between internal systems and external parties. Prepare detailed financial and reconciliation reports for senior management. Use tools such as SQL and Python for data extraction, transformation, analysis, and reporting. Coordinate with cross-functional teams, including IT, Operations, and external vendors, to ensure timely project delivery and system enhancements. Proactively identify process inefficiencies and recommend improvements. Act as a key point of contact for risk and P&L related queries across the organization. Required Qualifications and Experience Experience: 4 7 years in a similar Business Analyst or technical role within financial services, preferably with exposure to trading or investment environments. Technical Skills: Strong knowledge of databases (SQL) and data analysis tools. Proficiency in Python or other programming languages is highly preferred. Domain Knowledge: Solid understanding of financial markets and instruments (equities, derivatives, etc.). Familiarity with Risk Management concepts and P&L reporting. Analytical Skills: Exceptional problem-solving ability and attention to detail. Ability to interpret and reconcile complex financial data. Soft Skills: Excellent communication skills both written and verbal. Effective collaboration skills across departments and with senior stakeholders. Why Join QRT Diverse & Inclusive Culture: We are committed to equality and encourage diverse perspectives that drive better outcomes. Work-Life Balance: QRT supports employees with wellness programs and flexible work arrangements. Innovation-Focused: Be part of a high-performing team that values continuous learning, curiosity, and ingenuity. Global Impact: Contribute to sophisticated risk and trading systems that operate on a global scale.

Business Analyst Business Analyst Risk Business risk
LI

Zonal (west) Marketing Executive

Linc

4-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

About the Job Person should be experienced with Marketing & Sales Alignment, Understanding of Marketing Strategies, Communication & Coordination Cross-functional, Execution & Operations Campaign Implementation, Data Analysis & Feedback Management Sales & Marketing Data Analysis, Problem-solving & Adaptability Crisis Management and Tech & Digital Knowledge Sales Tools Familiarity. Preferred Industries: Stationery, FMCG, Food, BTL & Activation, Consumer Goods Qualification: Graduation Experience: 4 5 Years Age: Around 45 Years Gender: Male Key Requirements Marketing & Sales Alignment: Work closely with the Zonal Sales Team to ensure smooth execution of marketing campaigns at the regional level. Align marketing initiatives with zonal sales objectives to maximize impact. Act as a liaison between the central marketing team and the zonal sales team, ensuring clear communication and implementation of marketing strategies. Campaign Execution & Activation: Execute national marketing campaigns at a zonal level, ensuring timely implementation. Oversee POSM (Point-of-Sale Materials) deployment and in-store branding in retail outlets. Plan and manage regional activations, including school/college promotions, dealer engagement programs, and trade events. Ensure timely distribution of marketing collaterals to sales teams and distributors. Retail & Trade Marketing: Drive general trade marketing activities, ensuring promotional compliance in stores. Support the sales team with promotional schemes, retailer engagement, and visibility drives. Collaborate with distributors and channel partners for localized marketing initiatives. Market Intelligence & Feedback: Monitor and report competitor activities, pricing, and promotional trends in the region. Gather field feedback from sales teams, retailers, and distributors to refine marketing strategies. Analyse sales data and campaign effectiveness, providing insights to the central marketing team. Digital & CRM Support (Optional): Work with digital marketing teams to support localized digital campaigns (WhatsApp marketing, local influencers, social media activations). Utilize CRM and sales tracking tools for marketing effectiveness analysis.

Zonal marketing Executive Marketing Executive Executive marketing
IF

Analyst- Enterprise, Network & Reconciliation

Idfc First Bank

2-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Requirements Role/Job Title: Analyst- Enterprise, Network & Reconciliation Function/ Department: Retail Banking Operations - Centralised Control Unit Job purpose: As part of the Retail Operations team, individuals must be well versed with the various digital products and the process defined by regulator & network and should have experience in managing the reconciliation processes. Roles & Responsibilities: Candidate should have prior experience in handling the channel reconciliation/digital banking processes. The candidate should be well versed with the various digital products and the process defined by regulator & network. The candidate should have strong interaction, communication skills to liaison with vendor support/network/peers and good inter person skills to communicate & interact with senior management. The candidate should be well versed with Network provided system as well as expertise in MS office. Good Vendor Management skills in terms of managing third party vendors is required. Managerial & Leadership Responsibilities: The candidate should have experience in managing the reconciliation processes. The candidate should have detailed knowledge of the processes. Key Success Metrics: Subject Matter Expertise in performing the Reconciliation. Subject Matter expert on Network system. Education Qualification: Graduation: Any Post-graduation: Any Experience: 2 to 5 Years of experience.

Analyst Enterprise Network Network Analyst Enterprise Network
BL

Marketing Operations, Analyst

Blackrock

3+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

About This Role Business Unit Overview: The Marketing and Sales Operations (MSO) team is a key part of the US Wealth Advisory business. We partner with various teams, including Product Marketing, EII, Retirement, and Global Marketing. Our support model is centered around a Digital First mentality, enabling a scaled digital experience through the following offerings: Marketing Material Development and Updates Content Delivery & Management Reporting & Oversight Sales Support & Miscellaneous Web Publishing Job Purpose/Background: We are looking for an organized, detail-oriented, and enthusiastic communicator to help create, improve, and maintain content on market trends, portfolio construction, and practice management. This role will focus on the creation, improvement, maintenance, and publication of content across various media formats, including PowerPoint presentations, print/PDF documents, website content, web articles, and tools. The individual will collaborate closely with data providers, marketing, compliance, design, and web publishing teams to manage a robust content suite and ensure its effective delivery to BlackRock Sales, advisors, and end clients. The candidate will be able to manage multiple simultaneous projects, ensuring timely completion, while keeping an eye on the design and quality of content. Key Responsibilities: Create, Update, and Maintain Content: Sourcing and updating data, collaborating with design, working with the legal team for review/approval, and uploading content to websites and other dissemination platforms. Content Management: Monitor and manage content across platforms to ensure it is up-to-date, orderable, and available on both internal and external websites, and approved by partner firms. Website and Web Page Updates: Partner with the broader team and web publishing to enhance and execute updates to team web pages, including direct publication of small changes. Automation Tools: Use automation tools to assist in updating content and distributing it across relevant channels. Timely Delivery: Ensure all tasks are completed on time with high accuracy, meeting deadlines and managing workload efficiently. Process Improvement: Evaluate systems, processes, and procedures to identify inefficiencies and make recommendations for improvement. Collaboration: Assist with ad-hoc projects and work independently when required, while also assisting team members as needed. Qualifications: Educational Background: MBA or Bachelor s degree in Marketing, Finance, Communications, or Journalism. Technical Skills: Experience with Adobe Creative Suite, Power BI, VBA, SQL, Data Analytics, and CMS tools (e.g., TeamSite) is a plus. Industry Knowledge: 3+ years of experience in the investment/asset management industry is a plus. Familiarity with the growing demand for alternative investments and their role in diversifying against traditional fixed-income securities is beneficial. Skills and Competencies: Team Player: Excellent attitude with attention to detail, strong verbal/written communication skills, and the ability to collaborate with internal and external partners at all levels. Tech-Savvy: Eager to harness new techniques and tools to improve workflows, especially in reporting and content delivery. Adaptability: Comfortable with change and fast-paced, rapidly evolving work environments. Time Management: Highly organized with strong focus on meeting deadlines and managing multiple priorities. Data Integrity: Values the importance of quality data and strives to maintain its accuracy in all systems. Critical Thinking: Strong problem-solving skills and the ability to think critically when facing challenges. Flexible Shift Timings: Open to flexible work hours, as required. Our Benefits To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: Strong Retirement Plan Tuition Reimbursement Comprehensive Healthcare Support for Working Parents Flexible Time Off (FTO) to relax, recharge, and be there for the people you care about. If you're a self-motivated individual with a passion for content creation and management, and you're looking for a collaborative environment where you can make a significant impact, this role at BlackRock may be the perfect opportunity for you. Qualification : MBA or Bachelors degree in Marketing, Finance, Communications, or Journalism.

marketing Operations Marketing operations Analyst Marketing Analyst
B&

Assistant Department Manager - Operational Finance

Burns & Mcdonnell

12+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Description The Assistant Department Manager - Operational Finance will lead and oversee the operational finance team, ensure compliance with company policies and drive the team towards achieving long-term goals. This role involves managing section managers, team leads, and team members to ensure efficient and effective financial analysis and operations. The Assistant Department Manager will collaborate with US Corporate Financial Services to develop and implement strategic plans to achieve long-term organizational goals. This role requires strong leadership, organizational, and communication skills to drive team performance and achieve departmental objectives. Key Responsibilities: Lead the formulation and execution of long-term strategic plans that align with the US Corporate Financial Services vision and goals. This includes identifying growth opportunities, assessing market trends, and driving innovation to ensure sustainable competitive advantage Collaborate with the US financial managers, BMI department manager to develop and implement strategic plans to achieve long-term organizational goals. Monitor key performance indicators (KPIs) to track progress and drive continuous improvement. Present performance reports for the Operational Finance team to management. Mentor and develop Section Manager and leads, providing guidance and support to enhance their skills, leadership and futuristic strategic thought process. Represent the Operational Finance Team in meetings and presentations, advocating for the team s goals and achievements. Work with Section managers and leads to support team members, providing guidance, training, and performance feedback. Collaboration with the US finance leaders and BMI finance leaders to streamline processes and improve service delivery. Ensure compliance with financial regulations and company policies. Allocate resources effectively to meet project goals. Promote continuous learning and improvement within the team. Provide training and development opportunities for team members. Occasional travel to US may be required Other duties as assigned Qualifications Chartered Accountants (CA), CPA, MBA from prime institutions strongly preferred. Minimum 12 years of experience in a supervisory or management role. An expert collaborator, who builds active strategic partnerships and mutually beneficial relationships to pre-empt sources of conflict and ensure continued collaboration that drives performance for the organization A proven track record of driving successful transformation and change Shows courage and confidence to speak up and challenge competently even when confronted with resistance or unfamiliar circumstances. Strong leadership, Strategic Thinking and team management skills. An experienced people leader, who can deliver optimal work design, development, and drive performance through their team Excellent communication and interpersonal skills. Strong problem-solving and decision-making abilities. Knowledge of industry best practices and emerging financial trends. (Preferred)

Assistant Manager Assistant manager Manager assistant Department Manager
B&

Wind Resource Assessment Engineer

Burns & Mcdonnell

4-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Description The Wind Resource Assessment Engineer will support a broad range of studies and other consulting services to support power producers to make decisions backed by business and engineering analysis, such as site condition assessments, independent engineering assessments, benchmarking assessments, feasibility studies, unit parameter studies, equipment reliability assessments, and other power generation studies. The engineer should have deep knowledge of Windographer, OpenWind, WindPRO and working knowledge of GIS software. This Engineer will be a lead contributor to the execution of technical studies and work with project managers to lead the technical execution for projects. The engineer will assist the project managers and lead aspects of project execution including Engineering Analysis, Project scheduling, deliverables, and quality management. The engineer will support and lead both on-the-job and classroom training efforts for less experienced team members. Key responsibilities will include: The engineer will be responsible for performing energy production estimates for wind farms using industry standard techniques. This will include processing and cleaning on-site wind data, generating wind flow models, performing site specific energy losses and uncertainty analysis. Understand project constraints to optimize proposed wind farm production or cost of energy production. Support project managers in execution of projects. Lead aspects of project execution including data collection, engineering, financial, and technical analysis; maintain project schedule; develop key project deliverables including analysis, reports, and presentations; support the project manager in quality control of deliverables; analyze and communicate project status, risks, schedule, and costs to project managers; plan, organize, and communicate project personnel needs to project and department management. Other duties as assigned. Qualifications Bachelor of Technology in Mechanical/Electrical engineering or related degree from an accredited program. Master s degree in the relevant field will be an added advantage. 4 to 5 years of experience associated with Wind data analysis, operations, planning, or consulting. Project experience with Wind generation such as project development and site selection, asset due diligence and acquisition support, independent engineer services, condition assessments, and cost and performance benchmarking, asset management, operations, maintenance, and engineering management. It is expected to be able to develop efficient wind turbine arrays considering site constraints and energy production. Knowledge in standard engineering, construction, and operation techniques, principles, and procedures associated with power generation facilities, specifically wind generation. Strong attention to detail, facilitation, team building, collaboration, organization, and problem-solving skills. Ability to work methodically and analytically in a quantitative problem-solving environment. Demonstrated leadership skills. Ability to independently solve difficult problems that require adaptation and modification of standard techniques, procedures, and criteria. Excellent written and oral communications skills. Demonstrated critical thinking skills. Ability to perform under pressure and tight deadlines and to be effective in on-site work environments. Ability to manage multiple projects concurrently, including identification of critical path items to ensure deliverable deadlines are met. Ability to focus on the big picture to effectively and efficiently provide services that meet client needs, while also having the ability to identify and analyze details that are critical to project outcomes. Willingness to learn new service offerings as client needs and the market requires changes to the service offerings provided by our group. Proficient in Microsoft Office Suite (Word, Excel, PPT). Qualification : Bachelor of Technology in Mechanical/Electrical engineering or related degree from an accredited program. Masters degree in the relevant field will be an added advantage.

Assessment Engineer Resource engineer Full-Time Wind Resource Assessment

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