Operations Director Entry Level Jobs in Mumbai

Operations Executive Experience: 0 - 3 Years Location: Mumbai About the Role We are seeking a motivated and detail-oriented Operations Executive to join our team in Mumbai. As part of the operations team, you will play a key role in supporting the foreign exchange (Forex) and remittance processes, ensuring compliance with policies, and providing efficient service to clients. This is an excellent opportunity to gain hands-on experience in a dynamic financial services environment. Key Responsibilities Forex & Remittance Operations: Ensure adherence to all policies and compliance requirements related to Foreign Exchange (Forex) and remittance business operations. Handle activities related to Forex buying and selling, as well as remittance processing. Bank Reconciliations & Query Handling: Manage bank reconciliations, address any queries related to Forex transactions, travel cards, and remittance services, and provide timely resolutions to customer inquiries. Branch Operations Support: Support day-to-day branch operations, ensuring that processes are followed as directed by senior associates, Branch Manager, or Operations Manager. Transaction Entry & Timeliness: Ensure timely entry of transactions into the ERP system and maintain turnaround times (TAT) in line with service expectations. Compliance & Audit: Address compliance and audit queries efficiently, ensuring all records and transactions are fully compliant with internal policies and regulatory guidelines. Customer Support: Provide high-quality support to clients, addressing their needs with a sense of urgency and ensuring smooth operational workflows. Qualifications Education & Experience Education: Bachelor s degree in Finance or a related field (any degree also considered). Skills Basic understanding of the Forex market and remittance operations. Strong Microsoft Excel skills for data management and reporting. Strong attention to detail and ability to handle complex queries. Excellent communication skills, both written and verbal. Ability to handle client queries and concerns with professionalism and a sense of urgency. Preferred Skills Experience dealing with exchange terminals is a plus. Personal Attributes Strong sense of ethics, integrity, tact, and diplomacy. Proactive and collaborative mindset with good coordination skills. A dynamic work environment with opportunities for professional growth and skill development. Exposure to the Forex and remittance industry, providing valuable experience in financial operations. A collaborative and supportive team culture. Qualification : Bachelors degree in Finance or a related field (any degree also considered)

Position: Lead Transformation Location: Mumbai Qualification: Graduate Experience: 5 to 10 years Job Description: We are seeking a Lead Transformation to drive digital transformation initiatives across business verticals, including lending, operations, customer experience, and technology. You will play a pivotal role in fostering innovation, leveraging technology to improve processes, and ensuring seamless execution of digital strategies across the organization. Key Responsibilities: Digital Transformation Leadership: Lead and execute digital transformation initiatives across business areas, including lending, operations, customer experience, and technology. Drive innovation in business models by implementing technology, automation, and process re-engineering solutions. Data-Driven Decision-Making: Foster a data-driven culture, utilizing analytics and insights to influence decision-making and track the success of transformation efforts. Promote the use of data to measure business performance and identify areas for improvement. Collaboration & Execution: Collaborate with cross-functional teams, including technology, product, business, compliance, and operations, to deliver integrated, impactful solutions. Ensure alignment between business goals and technology execution, facilitating smooth implementation of digital roadmaps. Innovation & Process Improvement: Identify opportunities for automation, digitization, and customer experience enhancement across business operations. Spearhead initiatives to streamline processes and improve operational efficiency. Bridge Between Business & Technology: Act as the primary liaison between business stakeholders and technology teams to ensure alignment on transformation goals and successful execution. Must-Haves: Experience: 5 8 years of relevant experience in NBFC, Lending, Banking, or Fintech. Digital Transformation: Proven experience in leading large-scale digital transformation and system implementation projects. Business Model Innovation: Experience in driving business model changes through digital and data-led initiatives. Data-Driven Approach: Demonstrated ability to leverage data in decision-making and executing business strategy. Qualification : Graduate

Position Title: Senior Vice President Data, AI & Cloud Location: Mumbai Department: Technology Role Overview We are seeking a visionary technology leader to serve as Senior Vice President Data, AI & Cloud, responsible for architecting and executing our enterprise-wide data, AI/ML, and cloud strategy. This is a transformative leadership role that combines deep technical expertise with strong business acumen to drive innovation, operational efficiency, and intelligent decision-making across the organization. You will lead platform modernization, enable large-scale AI/ML adoption, and optimize cloud infrastructure, all while building a culture where data and AI are embedded in everyday decision-making. The ideal candidate will be both a strategic thinker and a hands-on technologist capable of translating cutting-edge developments like generative AI and LLMs into practical enterprise applications. Key Responsibilities Strategic Leadership Define and implement a cohesive strategy across Data, AI/ML, and Cloud aligned with enterprise objectives. Drive AI democratization by embedding intelligence in core workflows and decision systems. Champion a data-driven, innovation-first culture across both business and technology teams. AI Advocacy & Adoption Act as the internal evangelist for AI leading awareness, education, and enablement initiatives. Partner with cross-functional teams (product, credit, operations, etc.) to co-create impactful AI solutions. Translate advanced AI technologies (LLMs, generative AI, agentic workflows) into scalable enterprise applications. AI/ML Delivery & Innovation Lead end-to-end development and deployment of AI/ML solutions across key areas: credit scoring, collections, fraud detection, automation, and customer insights. Promote the adoption of LLMs and generative AI to power personalization and intelligent decisioning systems. Institutionalize MLOps, Infrastructure-as-Code (IaC), and model observability practices. Data Platform & Governance Overhaul and modernize data architecture with real-time, scalable, cloud-native solutions. Establish and enforce robust data governance, data quality, privacy, and compliance practices (aligned with RBI and other regulatory norms). Cloud Infrastructure & Optimization Architect and maintain a secure, scalable, cost-optimized AWS environment. Implement best-in-class DevOps, Infrastructure-as-Code, and monitoring practices using tools like Terraform, Kubernetes, and Cloud-native observability suites. Team & Capability Building Build and lead high-performing teams across Data Engineering, ML Engineering, and Cloud Operations. Mentor and inspire talent to drive innovation and cross-functional collaboration. Technology Stack AI/ML: Python, TensorFlow, PyTorch, MLflow, LangChain, LLMs, Agentic Workflows Cloud (AWS): S3, EKS, ECR, Lambda, CloudWatch, CloudTrail, IAM, SageMaker, Bedrock Databases: RDBMS, Amazon Redshift, MongoDB DevOps & Infrastructure: Terraform, Kubernetes, CI/CD tools, ETL pipelines Desired Candidate Profile 12+ years of progressive experience in data engineering, AI/ML, and cloud infrastructure roles, with at least 5 years in a leadership capacity. Proven success in leading data platform modernization and delivering enterprise-scale AI solutions in regulated industries preferably financial services. Deep hands-on expertise with Python, ML frameworks (TensorFlow, PyTorch), MLOps tools (MLflow), and generative AI platforms (LangChain, LLMs). Strong understanding of financial data, credit models, risk analytics, and compliance requirements (including RBI regulations). Bachelor s or Master s degree in Computer Science, Data Science, Engineering, or a related field. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Engineering, or a related field

Job Title: GTM OOH Analyst Function: Information Technology Location: Mumbai Reports to: ICD IT Director Employment Type: Full-time About the Role This is a critical role in Unilever India s IT function, acting as the Business Partner (BP) to multiple domains Customer Operations, Finance, HR, Factory & Commercial Experience. You will manage local IT operations, champion strategic digital initiatives, and ensure seamless delivery of platforms and projects. You ll bridge business needs and global IT platforms, ensuring value creation, value protection, and operational excellence across functions. Key Responsibilities Demand & Project Management Lead end-to-end project delivery for finance, customer operations, HR, logistics, and manufacturing. Manage and prioritize demand pipelines across business functions. Collaborate with global platform owners to roll out new features and solutions locally. Stakeholder Engagement Build strong relationships with internal teams: Business Finance, HR, Customer Service, Logistics, Warehouse, Factory. Align local IT strategy with business goals. Communicate effectively with both technical and non-technical stakeholders. Platform Performance & Value Protection Ensure robust, secure, and high-performing digital operations. Manage SAP systems with a focus on FI/CO modules and taxation compliance. Identify opportunities to improve operational efficiency through technology. Vendor & Risk Management Liaise with external vendors to ensure SLAs and rate card compliance. Drive vendor selection, contract negotiation, and performance evaluation. Develop mitigation strategies for technology-related risks. Continuous Improvement Identify and implement technology innovations and improvements. Monitor industry trends to recommend future-ready IT solutions. Ensure regular audits, quality checks, and platform optimization. Qualifications & Experience Education: Bachelor's in IT, Computer Science, Business, or related field. MBA is a plus. Experience: 5+ years in an IT project management/business partner role, preferably in FMCG, manufacturing, or logistics-heavy industries. SAP Expertise: Strong understanding of SAP FI/CO, including taxation functionality. Proven experience in managing cross-functional IT projects across diverse teams. Technical Skills Project Management Tools (Jira, MS Project, etc.) SAP FI/CO functional knowledge IT Infrastructure & Digital Platform familiarity Risk Assessment & Mitigation Data Analysis & Reporting Cybersecurity & IT Compliance Soft Skills & Leadership Competencies Strong leadership and stakeholder management Excellent communication (verbal and written) Collaboration across multicultural teams Problem-solving and decision-making Ownership mindset with a passion for performance Agility and adaptability in fast-changing environments Customer-first thinking with empathy Unilever Leadership Behaviors Passion for High Performance Ownership mindset with data-driven decision-making. Personal Mastery High personal standards, resilience, and focus on well-being. Consumer Love Actively seeks to improve end-user and consumer experiences. Purpose & Service Leadership rooted in humility and service to others. Agility Embraces continuous learning and innovation. Qualification : Bachelor's in IT, Computer Science, Business, or related field. MBA is a plus

Account Director Location: Mumbai Job Type: Full-Time Department: Client Servicing Industry: Advertising Experience: 9+ Years About Sociowash Founded in 2015, Sociowash is a vibrant Integrated Advertising Agency with over 200 creative minds across New Delhi and Mumbai. We re dreamers, comedians, rebels, and philosophers but above all, we are the best at what we do. At Sociowash, creativity meets strategy, and fun meets focus. If you thrive in a fast-paced, collaborative environment with a team that values passion and playfulness, you ll fit right in. Role Overview We re looking for a smart, quick-witted Account Director to lead client servicing efforts with energy, insight, and impeccable leadership. With 9+ years of experience in integrated agencies, you ll own strategic client relationships, guide multi-disciplinary teams, and drive projects from ideation to flawless execution. What You ll Own Lead, inspire, and mentor a high-performing client servicing team, alongside content and design partners. Build strong client relationships, acting as the strategic advisor on branding, positioning, and marketing implementation. Keep client projects on track on time, on budget, and aligned with strategic goals. Oversee daily account operations, coordinating cross-functional teams including content, design, media, and more. Manage account financials, including billing oversight, Billing Cost Margin Analysis (BCMA), and maintaining healthy Gross Margins (GM). Develop and execute go-to-market strategies across the digital ecosystem: analyzing competition, defining positioning, messaging, tactics, and budgets. Lead business development efforts pitching, upselling, and bringing in new business opportunities. Present ideas that enhance service offerings and strengthen the agency s market positioning. Be a mentor and coach to junior executives and managers, nurturing them into future leaders. Handle miscellaneous client requests with agility and professionalism. 9+ years of client servicing experience in an integrated advertising agency. Exceptional leadership skills with the ability to lead by example and inspire teams. Deep understanding of business, strategic marketing, and client service. Strong strategic thinking and consulting abilities. Proven multitasking skills in a fast-paced, deadline-driven environment. Keen attention to detail and accuracy in work. Up-to-date knowledge of industry trends and their commercial implications. Professional approach to managing time, costs, and deadlines. Experience with billing processes, BCMA, and maintaining account profitability. Confident in business development and client pitching. Collaborate with a diverse, goal-driven, and fun-loving team. Work in an environment where creativity and strategic thinking go hand-in-hand. Take ownership of exciting projects with leading brands. Grow your career with mentors who value innovation and leadership. Enjoy a workplace where crazy creative ideas are welcomed. We are dreamers, comedians, rebels, and philosophers but above all, we are the best at what we do. If this sounds like your tribe, apply now, and let s figure out something amazing together.

Job Title: Senior Manager Business Continuity Management (BCM) Department: Compliance & Information Security Location: Mumbai Job Summary: We are seeking an experienced and certified Senior Manager BCM to lead the Risk Management & Business Continuity Management (BCM) function under the Compliance & Information Security (C&IS) division. This role involves close collaboration with business operations and cross-functional teams across Infinx and its subsidiaries. You will be responsible for managing enterprise risk assessments, business impact analyses, continuity planning, and disaster recovery strategies to ensure organizational resilience. You will act as the single point of contact (SPOC) for all Risk Management and BCM activities, including internal and external audits. The role reports directly to the Director C&IS and contributes to broader compliance initiatives. Key Responsibilities: Lead and manage enterprise-wide risk assessments and business continuity initiatives (BIA, RTO, RPO). Develop and implement risk mitigation strategies and recovery plans; ensure regular testing and validation. Establish and maintain BCM policies, standards, and procedures aligned with ISO 22301 and ISO 31000. Conduct internal risk reviews and support external audits (ISO 27001, SOC 2 Type II, etc.). Track and follow up on identified risks and ensure timely resolution with stakeholders. Prepare and deliver detailed risk reports, dashboards, and proposals to senior leadership. Analyze operational and risk data to identify patterns and recommend preventive actions. Collaborate with compliance, IT, and operations teams to maintain enterprise risk posture. Contribute to other compliance and information security initiatives as required. Required Qualifications & Skills: 3 5 years of relevant experience in Risk Management and Business Continuity. Strong knowledge of ISO 31000, ISO 22301, and ISO 27001 standards. Hands-on experience in BIA, risk assessment, mitigation, and treatment processes. Internal/external audit experience for ISO 27001. Certified in CRISC or CRMP. ISO 22301 Lead Auditor (LA) or CBCP certified. Excellent communication skills both written and verbal. Proficient in MS Office tools (Word, Excel, PowerPoint) for documentation and reporting. Preferred Qualifications: Experience with SOC 2 Type II audits. Knowledge of HIPAA and HITRUST compliance frameworks.

Position: Executive Accounts Payable Department: Finance & Accounts Division: Corporate Location: Mumbai Experience: 2 3 years Qualification: B.Com / M.Com Job Purpose To manage daily accounts payable operations, ensure accurate invoice processing, tax compliance, and assist in maintaining financial records and reconciliations. The role supports smooth financial operations and adherence to internal controls and statutory regulations. Key Responsibilities Process all vendor invoices and payments on a daily basis, ensuring accuracy and completeness. Ensure compliance with statutory requirements such as Service Tax, TDS, and other applicable tax norms. Review purchase and accounts payable transactions for accuracy and appropriateness. Manage day-to-day petty cash transactions, including reconciliation and documentation. Support direct tax return filings and assist with other statutory submissions. Assist senior team members in preparing balance sheets and financial statements. Enter and verify financial data, including input of correct codes into the accounting system. Maintain up-to-date and accurate records of all payments, invoices, requisitions, and related correspondence. Prepare and reconcile bank statements on a regular basis. Maintain and process payroll records for staff and seafarers, including salary master updates. Verify and process site allowances based on Daily Progress Reports (DPRs). Handle data entry, record keeping, and systematic filing of all accounting vouchers. Maintain records and handle transactions related to COMACOE Dubai and Mauritius accounts. Ensure adherence to ISO systems and compliance procedures across all activities. Preferred Candidate Profile Bachelor's or Master s degree in Commerce (B.Com / M.Com). 2 3 years of relevant experience in Accounts Payable or general accounting. Proficient in MS Excel, accounting software (e.g., Tally, ERP systems), and reconciliations. Strong attention to detail with a high level of accuracy in data entry and financial documentation. Knowledge of Indian taxation (TDS, Service Tax) and basic payroll processes. Good communication and organizational skills. Ability to manage multiple priorities and meet deadlines under pressure. Familiarity with ISO procedures and compliance frameworks is an advantage.

Position: Director Design Company: Upstox Department: Design Location:Mumbai About Upstox At Upstox, we're redefining the future of investing making it simple, powerful, and accessible to all. As one of India s fastest-growing fintech platforms, backed by industry leaders like Mr. Ratan Tata and Tiger Global, we re on a mission to democratize wealth creation for every Indian. Whether it s a first-time investor or a seasoned trader, millions rely on us to navigate their financial journey. If you re excited by high-growth environments, real impact, and bold innovation, Upstox is the place to be. The Role: Director Design As the Director of Design, you ll lead a multidisciplinary team of product designers and shape the long-term vision, strategy, and execution of design across Upstox s fintech products. This is a strategic and hands-on leadership role focused on delivering seamless, user-centric experiences that power millions of financial journeys. You'll champion design not as an afterthought, but as an integral part of the product development process. Key Responsibilities Lead and drive end-to-end UX/UI design for critical fintech products across platforms Define and execute a long-term design strategy aligned with product and business goals Build, mentor, and guide a high-performing design team, while remaining hands-on when needed Own and evolve the design system to ensure consistency, scalability, and efficiency Translate user research, market trends, and analytics into impactful design solutions Collaborate cross-functionally with product, engineering, marketing, compliance, and business teams Regularly review design performance using KPIs, user feedback, and usability testing Foster a culture of design excellence, experimentation, and innovation 10+ years of professional design experience, with 3+ years in a leadership or lead designer role Strong portfolio demonstrating end-to-end product design in consumer tech, fintech, or high-growth digital products Proficiency in modern design tools like Figma, Sketch, Adobe XD, with deep understanding of design systems Solid grasp of user-centered design, interaction design, and visual design principles Ability to mentor, influence, and communicate effectively across all levels of the organization Experience in working within agile, fast-paced environments, balancing business goals and user needs Bachelor's degree in Design, HCI, Computer Science, or a related field Awareness of industry-specific compliance, accessibility, and security standards Why This Role is a Game-Changer Shape the financial experiences of millions in India s dynamic fintech ecosystem Collaborate directly with founders, product, engineering, and growth leaders on high-impact initiatives Influence company direction through design-led thinking and execution Build and nurture a world-class design culture in a growing organization Be part of a mission-driven company where design is central to trust, product success, and customer loyalty Qualification : Bachelor's degree in Design, HCI, Computer Science, or a related field

Position: Ecommerce Operations Manager Location: Mumbai, India Job Overview: We are seeking a detail-oriented and tech-savvy Ecommerce Operations Manager to oversee the daily operations and performance of our online store. The ideal candidate will have hands-on experience with Magento 2.2, strong coordination skills, and the ability to drive ecommerce strategies across platforms while ensuring a seamless customer experience. Key Responsibilities: Oversee the end-to-end operations of the company website, built on Magento 2.2, ensuring continuous functionality and performance Manage website updates, including the addition of new product collections and feature enhancements in collaboration with tech and design teams Coordinate daily with the external tech agency to troubleshoot and implement website improvements Lead SEO initiatives, UI/UX enhancements, and site optimization strategies to increase traffic and conversions Plan and execute promotional campaigns and ensure they are accurately reflected on the website within specified timelines Ensure smooth customer service operations by resolving customer queries and complaints promptly Collaborate with internal departments such as merchandising, supply chain, and retail to support seamless order fulfillment and delivery Maintain and update product listings and stock data on the website and across marketplace platforms Manage online photoshoots and product data including measurements, descriptions, and imagery Generate and analyze performance reports, including weekly/monthly sales, sell-through rates, offer code effectiveness, and inventory status Oversee relationships with payment gateway partners to ensure secure and efficient transactions Monitor marketplace accounts, track stock levels, and update inventory across platforms Handle the end-to-end customer complaint resolution process daily Qualifications & Requirements: Proven experience in ecommerce operations management Strong knowledge and working experience with Magento 2.2 Familiarity with website management, SEO strategies, UI/UX best practices, and ecommerce marketing tools Excellent coordination and communication skills to manage cross-functional teams and third-party vendors Strong analytical skills with the ability to interpret data and generate actionable insights Ability to work in a fast-paced environment and manage multiple priorities effectively Experience in managing photoshoots and product data entry is a plus

Job Title: Front Office & Administration Executive Location: Mumbai Experience: 1 3 Years Industry: Healthcare / Diagnostics / Administration Employment Type: Full-Time Job Overview We are looking for a dynamic and professional Front Office & Admin Executive to manage daily front desk and administrative operations at our Mumbai office. This role involves coordinating communication channels, visitor management, basic clerical duties, and supporting backend operations such as travel coordination and document management. Key Responsibilities Handle all incoming and outgoing calls with professionalism and clarity. Maintain and update inward and outward registers for mail and documents. Record and track received cheques in the cheque receipt register. Sort, log, and distribute couriers and deliveries efficiently. Coordinate with the post office for timely pickup and delivery services. Organize and present documents for CMD (Chairman & Managing Director) signatures. Welcome and guide guests and visitors with courtesy and promptness. Manage front desk displays and ensure digital information boards are up to date. Provide administrative support to the travel desk for bookings and arrangements. Assist in scheduling and tracking company vehicle usage and logistics. Oversee first aid supplies and ensure availability in case of minor emergencies. Support day-to-day office administration activities and facility management. Required Qualifications and Skills Educational Qualification: Bachelor s Degree in any discipline. Experience: Minimum 1 3 years of relevant experience in front office management or administrative support, preferably in the IVD (In Vitro Diagnostics) or healthcare industry. Strong communication and interpersonal skills. Proficient in MS Office (Word, Excel, Outlook). Ability to multitask, stay organized, and maintain confidentiality. Pleasant personality with a customer-centric attitude. Opportunity to work in a fast-growing healthcare organization. Be the face of the company by managing front office operations. Collaborate with dynamic teams in administration and logistics. Growth prospects in operations and office management. Apply now if you are looking to build a career in office administration, front desk operations, and corporate support functions in the healthcare industry. Qualification : Bachelors Degree in any discipline.

Job Title: Director Business Development Location: Mumbai, India Company: Glance An InMobi Group Company About Glance Founded in 2019, Glance is a trailblazing consumer technology company operating innovative digital platforms such as Glance, Roposo, and Nostra. Glance s smart lock screen inspires users by delivering relevant content instantly, without the need to search or download apps, and is featured on over 400 million smartphones globally. Roposo revolutionizes live experiences through immersive, creator-led content, while Nostra is the largest gaming platform across India and Southeast Asia. At Glance, we encourage you to dream big, innovate boldly, and make a tangible impact from day one. Collaborate with talented peers, enjoy autonomy with support, and leverage cutting-edge technology to redefine consumer experiences. Our benefits include daily meals, gym facilities, training programs, tech tools, and a pet-friendly office culture. Role Overview We are seeking a dynamic Director Business Development with entrepreneurial flair to lead our ecommerce and dropshipping product sourcing operations. This pivotal role involves driving strategic partnerships, expanding business operations, and spearheading revenue growth through innovative sourcing and market expansion strategies. Key Responsibilities Partnership Development: Identify, research, and onboard strategic partners, suppliers, and affiliates in the ecommerce and dropshipping sectors. Negotiate contracts and pricing to establish mutually beneficial relationships. Strategic Business Planning: Develop and implement sourcing and business development strategies aligned with company goals. Collaborate with senior leadership to set KPIs, define growth targets, and create actionable plans. Market Analysis & Innovation: Conduct comprehensive market research to uncover trends, competitive dynamics, and growth opportunities. Use insights to drive strategic initiatives and product portfolio expansion. Revenue Optimization: Drive revenue growth by introducing and scaling hero and new products within the ecommerce portfolio. Monitor sales and performance metrics, iterating on strategies to maximize profitability and conversion rates. Business Expansion: Explore and evaluate new market entry opportunities and scalable growth avenues for ecommerce/dropshipping. Assess risks and develop market penetration strategies accordingly. Cross-Functional Leadership: Work closely with marketing, operations, and product teams to ensure alignment and execution of business development strategies. Provide leadership and direction to cross-functional teams, fostering collaboration and goal achievement. Qualifications & Experience Master s degree in Business Administration, Marketing, or related field (preferred). Proven track record in business development, sourcing, sales, or partnership management within ecommerce or dropshipping. Strong knowledge of ecommerce trends, technologies, and industry best practices. Excellent negotiation, communication, and interpersonal skills. Strategic thinker with a results-oriented mindset able to thrive in fast-paced environments. Analytical with proficiency in data-driven decision making. Entrepreneurial spirit passionate about innovation and business growth. Qualification : Masters degree in Business Administration, Marketing, or related field (preferred).

Job Title: Manager Business Development Location: Mumbai, India Company: Glance An InMobi Group Company About Glance Founded in 2019, Glance is a leading consumer technology company operating innovative platforms such as Glance, Roposo, and Nostra. Glance s smart lock screen inspires users by delivering personalized content without needing to search or download apps, reaching over 400 million smartphones worldwide. Roposo is a live streaming platform that transforms live experiences with immersive creator-led content, and Nostra is the largest gaming platform in India and Southeast Asia. At Glance, we encourage you to be bold, think big, and pursue your passion. Join a team of ambitious peers and contribute to mission-critical projects from day one. Enjoy autonomy balanced with collaboration, access to cutting-edge tech, and comprehensive well-being benefits including meals, gym, training, and a pet-friendly workplace. Role Overview We are looking for a dynamic and entrepreneurial Manager Business Development to join our ecommerce/dropshipping business. This role is vital to expanding our product sourcing operations, building strategic partnerships, and driving revenue growth by developing and executing sourcing strategies and negotiating with suppliers. Key Responsibilities Identify and Cultivate Partnerships Research, identify, and onboard potential business partners, suppliers, and affiliates in ecommerce and dropshipping. Initiate communication, negotiate terms, and build long-term mutually beneficial relationships. Strategic Planning Develop and execute sourcing strategies that drive business growth and expand market presence through hero product sourcing. Collaborate with management to set objectives, define KPIs, and create actionable plans to meet targets. Market Analysis Conduct in-depth market research to identify trends, competitor activities, and growth opportunities. Use insights to inform and steer strategic initiatives. Revenue Optimization Implement strategies to enhance revenue streams, improve profitability, and boost sales conversion by frequently introducing new and hero products. Monitor key performance metrics, analyze data, and refine strategies accordingly. Business Expansion Explore new market opportunities and develop scalable plans to enter new segments. Evaluate risks and market entry approaches for sustainable growth. Collaboration & Cross-Functional Leadership Work closely with marketing, operations, and product teams to align efforts and meet company goals. Lead and support cross-functional initiatives ensuring smooth execution and impact. Qualifications Master s degree in Business Administration, Marketing, or a related field (preferred). Proven success in business development, sourcing, sales, or partnership management in ecommerce/dropshipping sectors. Strong knowledge of ecommerce trends, technologies, and industry best practices. Excellent communication, negotiation, and interpersonal skills. Strategic and results-driven thinker with the ability to thrive in a fast-paced environment. Analytical mindset with strong data analysis and interpretation skills. Entrepreneurial attitude with passion for innovation and business growth.

Job Title: International Sales Specialist US Market (Personal Care & F&F Industry) Location: Mumbai, Maharashtra, India Job Type: Full-time Experience Level: Mid-Level (6+ years) About Elchemy Elchemy is transforming the $800B+ global specialty chemicals industry through a tech-enabled cross-border marketplace. By combining digital-first infrastructure with deep industry expertise, we're addressing long-standing inefficiencies in global chemical trade like trust deficits, quality concerns, and excessive lead times. In just over 20 months, Elchemy has expanded to serve customers in 32+ countries, built active partnerships with hundreds of suppliers, and raised over $7.5M from marquee investors such as InfoEdge Ventures and Prime Venture Partners, as well as promoters of Vinati Organics, Laxmi Organics, and Coromandel International. We are building a team of A-players ambitious, smart, and collaborative individuals who believe in execution, speed, and pushing boundaries to reshape the future of chemical distribution. Role Overview We are seeking a driven and results-oriented International Sales Specialist to expand our footprint in the US market, specifically targeting the Personal Care and Flavors & Fragrance (F&F) industries. This is a key strategic role focused on new business generation, key account management, and long-term growth. You will be responsible for spearheading market penetration efforts, establishing strong B2B relationships, and closing high-impact deals in the US. You ll work closely with our leadership and cross-functional teams to deliver revenue targets and ensure operational excellence. Key Responsibilities Market Expansion US Focus: Lead the expansion of Elchemy's presence in the US Personal Care and F&F industries, identifying new customers and building a healthy sales pipeline. Lead Generation & Prospecting: Use a mix of outreach channels cold-calling, cold emailing, social selling, LinkedIn outreach, and industry conferences (virtual & in-person) to generate high-quality leads. Sales Execution: Drive the entire sales lifecycle from pitching and proposal creation to negotiation and closing. Manage long, strategic B2B sales cycles with enterprise clients. Revenue Ownership: Set and exceed quarterly and annual revenue goals by building strong, trust-based relationships with key stakeholders and C-level decision-makers. Key Account Management: Own relationships with key US-based customers, ensuring excellent service delivery and uncovering upselling and cross-selling opportunities. Collaborative Strategy Implementation: Work with cross-functional teams (Product, Operations, Logistics, and Marketing) to execute go-to-market plans and sales strategies effectively. Customer Success: Ensure client satisfaction through proactive communication, quick resolution of issues, and delivering value-added insights regularly. Required Qualifications & Skills Experience: 6+ years in international B2B sales, business development, or account management, ideally within the specialty chemicals industry. US Market Expertise: Demonstrated success in selling to or managing clients in the United States, preferably within Personal Care and F&F sectors. Industry Network: Strong professional network and a deep understanding of chemical sector value chains, procurement cycles, and regulatory nuances. Communication: Excellent verbal and written communication skills, with the ability to deliver compelling presentations and build trust with international stakeholders. Tech Proficiency: High proficiency in Microsoft Excel, PowerPoint, CRM tools, and other digital productivity platforms. Mindset: Entrepreneurial, self-starter mindset with the agility to work in fast-paced, high-growth startup environments. Collaboration & Adaptability: Comfortable working with cross-functional teams and adapting strategies based on feedback, data, and market dynamics. Massive Market Opportunity: Be part of a fast-growing company addressing real pain points in an $800B+ industry. Founding Team Access: Work closely with top-tier founders and experienced professionals from IITs, IIMs, and global MNCs. Global Exposure: Take ownership of a strategic international region with direct customer interactions and the ability to make real impact. Fast Career Growth: Contribute meaningfully to Elchemy s journey and grow your career exponentially. High-Performance Culture: Collaborate with a driven team that values speed, execution, innovation, and transparency. Apply Now If you are a seasoned international B2B sales professional with a passion for building relationships and scaling revenue in the US market, Elchemy wants to hear from you.

Director Quality & Regulatory Affairs Location: Mumbai, India Employment Type: Full-time Job Description We are seeking an experienced Director of Quality & Regulatory Affairs to lead our regulatory and quality initiatives at the company. This critical leadership role will involve direct oversight of regulatory submissions, quality management systems, and cross-functional collaboration to ensure compliance with global standards. As the regulatory affairs expert, you will navigate complex regulatory pathways, oversee quality systems, and ensure compliance with evolving standards to drive global market entry and product success. Roles & Responsibilities Regulatory Affairs & Compliance Leadership Serve as the primary point of contact for regulatory agencies globally, managing pre-submissions, submissions, and post-market regulatory activities. Lead the development of regulatory pathways, clinical study designs, and regulatory negotiations, ensuring alignment with regulatory requirements. Stay up-to-date with evolving regulations (e.g., EU MDR, ISO 13485, IEC 62304, ISO 14971) and advise on strategic regulatory implications. Quality Management System (QMS) Oversight Ensure the organization s adherence to QMS policies and regulatory standards such as ISO 13485 and FDA guidelines. Oversee internal and external audits, including preparation, issue resolution, and coordination with external auditing bodies. Manage documentation for Corrective and Preventative Actions (CAPA), ensuring effective communication and resolution with all stakeholders. Cross-functional Collaboration & Strategy Collaborate with various internal teams to develop regulatory strategies for product development, market approval, and strategic planning. Advise teams on regulatory affairs, guiding research directions and influencing strategic product decisions to align with global regulatory requirements. Product Validation & Compliance Develop and review validation documentation for Software as a Medical Device (SaMD) and Computer-Aided Design (CAD) devices to ensure regulatory compliance. Review product labeling, marketing materials, and customer-facing statements for regulatory compliance, offering guidance and recommendations where necessary. Regulatory Documentation & Monitoring Lead the preparation and submission of EU MDR filings, ensuring timely and complete documentation. Monitor ongoing regulatory developments and perform regulatory gap analyses to identify and respond to new or revised regulatory requirements. Success in this role is defined by ensuring our products consistently meet or exceed global regulatory compliance standards, aligning cross-functional teams with regulatory requirements throughout product lifecycles, and effectively navigating regulatory pathways to support timely market entry and ongoing compliance. Requirements Proven experience in a senior regulatory role within an AI medical device company. Extensive knowledge of EU MDR, QMS, and medical device regulations. Master s degree in a technical discipline (preferred), RAC certification is a plus. Strategic thinking with the ability to align regulatory requirements with portfolio opportunities and company goals. Strong project management skills, with the ability to multitask and manage cross-functional teams in a dynamic, fast-paced environment. Exceptional written and verbal communication skills for clear documentation, presentations, and discussions. Demonstrated commitment to quality and continuous improvement, with a proactive approach to identifying and addressing regulatory challenges. Why This Role Is Important In this leadership position, you will drive compliance efforts across the organization, ensuring that all products are designed, developed, and released in compliance with global standards. Your role will be central in shaping the regulatory strategies that enable the company to enter global markets and maintain regulatory excellence. Equal Opportunity Employer We are committed to fostering an inclusive and diverse workforce. We encourage applications from candidates of all backgrounds and experiences. Qualification : Masters degree (technical discipline preferred); RAC certification is a plus.

Job Description Key Responsibilities: Anchors change management around areas of Vision, Mission, and Strategy Performance analytics: Partner standards publication, Practice & Partner dashboard / metrics evolution, productivity roadmaps, external comparability Performance alignment: strategic cascade to functions and practices, Director and Partner scorecards, facilitate performance conversations for leaders. Team effectiveness: collaboration accelerating training for top team groups such Executive Committee, Management Committee and other Practice Leadership Teams Organisation model for allied functions function charters, job families, grade structure, and individual transition Accelerate partner development: yearly talent review, development plan completion, detailed career plans for 20 partners. Scientific assessment for specific leadership roles such as Practice Coordinators and Office Managers Driving a Visible Expertise program for Partners to own and strengthen their external eminence. Governance model for the firm purpose, membership, and design rights for apex bodies such as Executive Committee and Management Committee Essential Competencies: Leadership Competencies: Leading Up: Understand expectations from Partnership Board and National Managing Partner Leading Across: Build alignment between CFO, CHRO and MPO through policy advocacy Leading Externally: Build relationships outside the organisation, to accelerate institutional excellence Leading Self: Interpersonal skills with Partners and Allied Leaders are essential for success. Behavioural Competencies: Thinking Strategically Driving Change Functional Competencies Organisational Effectiveness Leadership Assessment and Development Education & Experience: MBA in HR with 6-9 Years of Experience; Graduates with exceptional experience in C-o-E / Talent Consulting are welcome to apply. Experience in Talent and Organisation Consulting is an advantage. Exposure to C-o-E roles in Leadership Development and Organisational Effectiveness. Exposure to strategic HR projects likes Organisation Structure Design, Job Evaluation, and Leadership Scorecards is a huge advantage. Executive presence, prior experience of engaging with Senior Leaders.

Job Description: IT Support Specialist (Oracle & Ecosys) Experience: 2-3 Years Education: Bachelor's degree in Computer Science, Engineering, or a related technical field (preferred) Job Description: We are looking for an IT Support Specialist to join our team, responsible for supporting and maintaining Oracle databases and the Ecosys web-based application. This role requires a strong understanding of Oracle database concepts and the ability to perform technical troubleshooting, manage users and roles, and ensure smooth operation of integrated systems. In this role, you will be responsible for performing various database administration tasks, ensuring high availability and performance of the system, and providing technical support for Ecosys integration. You will work closely with both internal and external technical teams, including Ecosys Hexagon and USA counterparts. Key Responsibilities: SQL Queries & Database Administration: Perform SQL queries on the database for data retrieval, updates, and troubleshooting. Create and maintain users and roles in Oracle and Ecosys web-based applications, assigning appropriate privileges as necessary. Perform database tuning and performance monitoring to ensure efficient database operations. Handle alerts monitoring and troubleshoot any database-related issues as they arise. Technical Troubleshooting & Integration Support: Provide technical support for integration-related issues between Oracle databases and the Ecosys web application. Troubleshoot and resolve any technical issues related to Oracle database performance and Ecosys system integration. Perform general troubleshooting for integration problems, escalating as necessary for advanced support. System Configuration & Management: Install, configure, and upgrade Oracle server software and related products. Handle application and service start/stop processes for the Oracle and Ecosys applications. Complete project setup and project adjustments within Ecosys. Collaboration & Communication: Interface with Ecosys Hexagon & USA counterparts for technical support, ensuring effective communication and resolution of issues. Collaborate with peers, co-workers, and managers to troubleshoot issues, share knowledge, and optimize systems. General IT Support Duties: Maintain effective working relationships with peers, co-workers, and managers. Perform a wide variety of duties and responsibilities with accuracy and speed under time-sensitive deadlines. Qualifications: Experience: 2-3 years of IT support experience, with a focus on Oracle database administration and integration troubleshooting. Hands-on experience with Oracle database management and performing basic troubleshooting and tuning. Experience with Ecosys web-based applications is a plus. Technical Skills: Strong knowledge of SQL and experience writing SQL queries for data retrieval and updates. Good understanding of Oracle core database concepts and the ability to perform basic database management and troubleshooting. Familiarity with Ecosys web-based applications, including user role management, system configuration, and troubleshooting integration issues. Communication & Interpersonal Skills: Excellent interpersonal, communication, and organizational skills. Ability to work collaboratively in a team environment and maintain effective relationships with peers, co-workers, and external technical teams. Strong ability to work under pressure, handling time-sensitive issues and meeting deadlines. Education: Bachelor's degree in Computer Science, Engineering, or a related technical field preferred. What We Offer: Competitive salary and benefits. Opportunity to work in a collaborative, fast-paced environment. Exposure to cutting-edge technologies and systems. Supportive team culture with opportunities for career growth and professional development. Qualification : Bachelor's degree in Computer Science, Engineering, or a related technical field (preferred)

Job Description: We are seeking a Murex Back Office Specialist with 3 to 7 years of experience, specializing in back-office processes and accounting issues. The ideal candidate will possess a deep understanding of the Murex platform, particularly in the Back Office (BO) stream, and will be an expert in managing post-trade processes, deal validation, nostro settlements, and accounting. As a Murex Back Office Specialist, you will handle the day-to-day operations related to the back office and accounting, ensuring that all processes are executed accurately and efficiently. Responsibilities: Back Office & Accounting Management: Handle back-office and accounting issues, including change requests. Provide support in managing workflow handling, OSP rights, and usage for various asset classes. Oversee nostro settlements, deal validation, and accounting in the Murex platform. Business Requirements & Documentation: Prepare business requirement documents and manage developers for changes. Design layouts and pricing templates based on gathered requirements. Implement necessary changes to the system and prepare for testing. Testing & Issue Resolution: Conduct test case executions and manage user testing. Troubleshoot/debug issues, explain them to stakeholders, and implement fixes. Asset Classes & Configuration: Experience in handling accounting configurations in Murex. Support in the development of OSP, settlement instructions, and accounting configurations for different products. Reporting & Documentation: Generate reports and leverage OSP, static data, and deal bookings for testing. Provide support for document generation, swift/RTGS settlements, and post-trade workflows. Technical Skills & Qualifications: Capital Markets Knowledge: Strong understanding of capital markets and the post-trade life cycle. Murex BO Stream Knowledge: Experience with Murex BO stream, particularly dealing with deal validation, cashflow position monitoring, nostro settlements, accounting, and OSP handling. SQL & Mx-Excel: Proficiency in SQL and Mx-Excel for analysis, troubleshooting, and reporting. Post-Trade Rules & Configuration: Experience with post-trade rules, document generation, and settlement configurations in Murex. Experience in Asset Classes: Exposure to major asset classes and knowledge of how Murex handles these processes throughout the trade life cycle. Experience: 3 to 7 years of hands-on experience working with Murex, specifically in back-office processes. Strong understanding of settlements, accounting, and configuration management in the Murex environment. Proficient in developing OSP, settlement instructions, and accounting configurations for various asset classes. Synechron s Diversity & Inclusion Statement: Diversity and Inclusion are at the heart of Synechron's culture. We strongly believe that a diverse workforce fosters stronger businesses and an environment where everyone can excel. We are an equal-opportunity employer and encourage applicants from diverse backgrounds, ethnicities, genders, sexual orientations, religions, and abilities to apply. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures that we create an inclusive environment that fosters equality for all.

Job Title: Director of Operations Health Insurance Position Summary As the Director of Operations Health Insurance, you will play a pivotal role in strengthening our presence within Travel Operations by applying your expertise in the insurance and operations domain. You will work closely with senior stakeholders to identify and evaluate strategic partnerships, create long-term business opportunities, and drive operational efficiencies across multiple projects and accounts. This position is for professionals with experience in banking, outbound sales, and insurance operations. Your primary focus will be on managing large teams, optimizing business processes, and contributing to overall company success. Key Responsibilities Leadership & Operations Management: Manage and oversee multiple projects and accounts within the insurance domain, ensuring successful execution and alignment with company goals. Lead and manage over 500 FTEs across different geographies, ensuring operational efficiency and team success. Implement and drive company-approved strategies and monitor their impact across operational activities. Align with stakeholders to set strategic goals and make key decisions that guide day-to-day operations. Provide constructive feedback and support to staff from various departments, ensuring continuous growth and high performance. Performance Evaluation & Improvement: Regularly assess and improve business procedures, aligning them with organizational objectives. Use data and metrics to evaluate performance and identify opportunities for improvement. Introduce policies and procedures to enhance overall performance and operational effectiveness. Ensure the safety and adequacy of work environments and implement necessary improvements. Client Relations & Business Development: Foster strong relationships with corporate clients and high-level decision-makers to create new business opportunities. Perform follow-ups with corporate clients and identify potential areas of growth. Contribute to the development of business strategies to approach prospects and expand market presence. Promote continuous improvement in all operational areas by proposing creative solutions. Financial & Budget Management: Review and manage operational budgets, ensuring financial objectives are met. Oversee manufacturing, purchasing, and sales departments to ensure that each division is reaching goals set by leadership. Forecast and control costs to maintain profitability. Review financial information to adjust operational budgets, supporting profitability and business growth. Collaboration & Cross-Functional Integration: Lead coordination between operations, engineering, technology, and customer service divisions to improve workflow and reduce costs. Communicate new directives, policies, and procedures to managers, ensuring clear understanding and smooth implementation. Act as a liaison between different business functions to ensure seamless operations and collaboration. Strategic Planning & Execution: Establish key metrics, guidelines, and standards to evaluate company efficiency and effectiveness. Analyze business procedures and recommend improvements to enhance operational output. Ensure that policies and procedures are followed and communicated effectively across teams. Qualifications Education: Bachelor s degree or higher (preferred). Experience: 10+ years of experience in the insurance sales industry. 10+ years of BPO (Contact Center, Outsourcing) experience, particularly in the health insurance domain. Proven experience managing large teams (500+ FTE) and overseeing operational activities across multiple projects and locations. Experience in managing financials, including budgeting, P&L management, and margin analysis. Strong background in outbound sales with experience presenting to C-level executives. Proven ability to manage complex operations and achieve business goals. Skills & Attributes: Strong negotiation and business management skills. Exceptional analytical thinking and proactive attitude. Strong written and oral communication skills. Excellent interpersonal skills and teamwork mindset. Ability to work under tight deadlines and manage multiple priorities effectively. Attention to detail and accountability in meeting operational objectives. In-depth knowledge of data analysis, performance, and operational metrics. Additional Attributes: Leadership and organizational skills to inspire and manage teams effectively. Experience in formulating and implementing policies to improve operations. A collaborative mindset with the ability to drive integration across various business functions. Extensive experience presenting and negotiating with senior-level decision-makers, including C-suite executives.

Role: Director IT Infrastructure Location: Mumbai Experience: 12 15 years The Director of IT Infrastructure will lead global IT infrastructure operations, ensuring scalability, security, and efficiency. This role requires a visionary leader who can streamline processes, drive technological advancements, and build a world-class IT infrastructure. Key Responsibilities Strategic Leadership Develop and implement IT infrastructure and security strategies aligned with business goals. Lead technology evaluations and adopt innovative solutions to enhance global service delivery. Infrastructure Management Oversee the design, deployment, and maintenance of: Virtual Desktop Infrastructure (VDI) Networking (LAN/WAN, Wi-Fi, VLAN, etc.) Enterprise cloud applications (Azure AD, O365, etc.) Security infrastructure (antivirus, firewalls, VPNs) Ensure disaster recovery and business continuity plans are robust and tested regularly. Optimize IT software and hardware assets throughout their lifecycle. Process & Documentation Establish, document, and standardize processes for IT infrastructure operations. Maintain comprehensive infrastructure documentation for consistency and knowledge sharing. Drive continuous process improvements to align with industry best practices. Global IT Asset Management Implement efficient asset management strategies for multi-geography tracking. Maintain an accurate IT asset inventory to ensure visibility, control, and compliance. Align asset management practices with HR and business needs. Team Leadership & Development Build and lead a high-performing IT Infrastructure & INFOSEC team. Mentor and support the career growth of team members. Foster a culture of collaboration, accountability, and continuous learning. Operational Excellence Develop and enforce infrastructure policies, procedures, and standards. Monitor key performance indicators (KPIs) and ensure SLA compliance. Security & Compliance Collaborate with Compliance teams to meet security standards (ISO 27001, SOC2, NIST). Identify and mitigate IT security vulnerabilities while ensuring regulatory compliance. Manage audits and implement security recommendations. Budget & Stakeholder Management Plan and manage the IT infrastructure budget, ensuring cost-effective solutions. Engage with internal stakeholders globally to address IT infrastructure needs. Required Skills & Qualifications Technical & Business Expertise Education: Bachelor s/Master s in Information Technology, Computer Science, or related field. Experience: 12+ years in IT infrastructure roles, with 5+ years in leadership. Strong expertise in systems administration, network management, and cloud solutions. Proven ability to manage large-scale IT projects across global locations. Experience working in multi-geography enterprise environments. Preferred Certifications: ITIL, PMP, or any relevant IT infrastructure/security certifications. Soft Skills & Abilities Leadership & Strategic Thinking Ability to drive large-scale IT transformations. Problem-Solving Strong analytical skills to resolve complex challenges. Stakeholder Management Excellent communication and collaboration skills. Risk & Escalation Handling Proactive in mitigating security and operational risks. Work on cutting-edge data security solutions. Engage with global enterprises and industry leaders. Innovate in an entrepreneurial, high-growth culture. Lead a high-impact IT Infrastructure team, shaping the future of cybersecurity. Qualification : Bachelors or masters degree in Information Technology, Computer Science, or a related field.