Operations Head Jobs in Ahmedabad

Position: Maintenance Head Location: Ahmedabad Job Purpose The Maintenance Head is responsible for ensuring the smooth operation, reliability, and safety of all production lines, plant equipment, and utilities. This role focuses on preventive maintenance, statutory compliance, cost control, and energy conservation. Key Responsibilities Maintain all production lines, utilities, and plant equipment in optimal condition. Plan and execute maintenance activities (Daily, Monthly, and Annual). Implement preventive and breakdown maintenance programs. Manage spare parts inventory and optimize cost control. Oversee installation and commissioning of new machinery. Ensure compliance with statutory requirements: GPCB, UGVCL, Factory Act, and safety standards. Analyze data for MTTR/MTBF, machine uptime, and energy consumption. Lead TPM initiatives (Preventive Maintenance Pillar). Drive energy conservation and Kaizen implementation. Lead safety, environmental, and sustainability-related projects. Review team performance and manage training and development. Key Performance Indicators (KPIs) Reduction in Mean Time to Repair (MTTR). Improvement in Mean Time Between Failures (MTBF). Optimization of repair and maintenance costs. Increase in equipment uptime and availability. Reduction in near-miss incidents and safety cases. Qualifications & Experience Education: B.E. / B.Tech in Mechanical or Electrical Engineering. Experience: 12 16 years of relevant industry experience (Maximum 18 years). Qualification : B.E. / B.Tech in Mechanical or Electrical Engineering

Relationship Manager (RM) Global Trade Finance (GTX) Location: Ahmedabad Experience: 3 5 years Reporting To: Head Global Trade Finance Company: KredX About GTX GTX is a licensed International Trade Financing Services (ITFS) platform operating under IFSCA, designed to support exporters and importers with cross-border working capital needs. Headquartered in GIFT City, our tech-driven platform combines innovative financial solutions with market expertise to simplify and scale global trade financing. Role Overview We are expanding our Global Trade Finance (GTX) vertical and are looking for a highly motivated and experienced Relationship Manager to join our team. In this role, you will be responsible for structuring and executing trade finance transactions, managing client portfolios, building strategic relationships, and ensuring compliance across all operations. You'll work closely with exporters, importers, financial institutions, and internal teams to deliver comprehensive trade finance solutions. Key Responsibilities Client & Transaction Management Originate, structure, and execute various trade finance products such as export factoring, LC, SBLC, forfaiting, buyer s/supplier s credit, etc. Manage and grow a portfolio of corporate clients engaged in international trade. Identify cross-selling opportunities and strengthen client relationships through customized financing solutions. Operational & Risk Oversight Ensure thorough execution of documentation, credit appraisal, compliance checks (KYC/AML), and risk assessments. Oversee transaction lifecycles, including disbursals, repayments, collateral management, and flow monitoring. Coordinate with compliance, risk, and legal teams to ensure risk mitigation across deals. Banking & Institutional Partnerships Liaise with banks (domestic & international), NBFCs, ECAs, and factoring partners for deal structuring and closures. Negotiate terms, pricing, and exposure limits with funding institutions to secure optimal outcomes. Strategic Initiatives Contribute to the development and automation of trade finance products and processes. Monitor global trade trends, regulatory updates (UCP, URDG, FEMA, RBI), and customer behaviors to inform strategy. Candidate Profile Education & Experience 3 5 years of experience in trade finance roles at banks, NBFCs, fintechs, or corporate treasury teams. Certifications such as CDCS or CITF are advantageous. Strong knowledge of trade finance instruments, international regulatory frameworks, and cross-border trade dynamics. Skills & Competencies Proficient in trade documentation, credit analysis, and risk management. Strong analytical thinking and structured problem-solving abilities. Excellent communication, negotiation, and client relationship management skills. Be a part of a high-impact, high-growth vertical with international exposure. Work in a fast-paced, innovation-driven environment backed by strong institutional support. Lead and contribute to digital-first, transformative trade finance initiatives.

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field

Position: Divisional Lead Location: Ahmedabad Department: Operations / Project Management Experience Required: 5 7 Years Role Overview: We are seeking a seasoned and dynamic Divisional Lead to oversee the end-to-end execution of smart meter installation and maintenance projects in the region. The ideal candidate will possess strong leadership skills, a background in electrical engineering, and hands-on experience in the power transmission and distribution sector. This role demands a strategic thinker who can drive project success, ensure quality compliance, and lead cross-functional teams effectively. Key Responsibilities: - Project Planning & Execution: Develop and manage detailed project plans for smart meter installation and maintenance. Coordinate with cross-functional teams to ensure timely and efficient execution. Track project milestones, identify risks, and implement corrective actions to mitigate delays or issues. Team Leadership: Lead, guide, and mentor a team of field technicians to ensure high performance and accountability. Promote adherence to safety standards and ensure compliance with company and industry protocols. Foster a culture of collaboration, discipline, and continuous improvement. Quality Assurance: Implement robust quality assurance processes to ensure installations meet technical and regulatory standards. Conduct periodic site audits and inspections to monitor compliance and workmanship. Address quality issues promptly and enforce corrective/preventive measures. Stakeholder Management: Maintain effective communication and alignment with internal stakeholders including Circle Heads, Project Heads, and department leads. Liaise with external partners, vendors, and clients to ensure smooth collaboration and satisfaction. Resolve client concerns and inquiries in a timely and professional manner. Budget Oversight: Work closely with the finance team to prepare and monitor project budgets. Ensure all project expenditures are tracked and managed within allocated limits. Report on budget variances and implement cost-control measures when necessary. Qualifications & Skills: Education: Bachelor s degree in Electrical Engineering or a related discipline. Experience: 5 7 years of experience in project management, preferably in the power transmission & distribution sector. Technical Expertise: Strong knowledge of smart metering systems, electrical distribution, and power infrastructure. Awareness of industry trends, regulatory standards, and emerging technologies in smart metering. Project Management: Proven ability to plan, budget, schedule, and manage project risks and resources. Experience in managing field operations and large-scale technical deployments. Soft Skills: Excellent communication, negotiation, and stakeholder management skills. Ability to adapt to evolving project needs and technological advancements. Compliance: Familiarity with local and national standards governing smart meter installations and power distribution. Qualification : Bachelors degree in Electrical Engineering or a related discipline

Job Title: Cluster Head Business Banking Location: Ahmedabad Business Unit: Retail Banking Function: Business Banking Category: Others Job Purpose We are seeking a seasoned and dynamic Cluster Head Business Banking to lead and scale the Business Banking vertical across multiple branches. The role focuses on strategizing, managing operations, and optimizing resources to achieve business growth and expansion targets. The ideal candidate will drive customer acquisition, deepen existing relationships, and enhance product penetration through a customer-centric, tech-enabled, and operationally efficient approach. This role is also responsible for fostering key local partnerships, strengthening internal teams, and building a high-performance culture aligned with the bank s values. Key Responsibilities Business Strategy & Execution Drive growth in Business Banking by developing and implementing strategic plans across the assigned cluster. Understand market dynamics and competitive landscape to provide insights and feedback to product teams. Lead the development and execution of sales and service strategies to meet acquisition and portfolio growth targets. Team & Branch Leadership Manage a team of Branch Managers to ensure effective execution of business objectives. Coach, mentor, and guide branch teams to deliver best-in-class customer experiences and drive revenue generation. Lead recruitment, training, and performance management of on-roll and off-roll staff to ensure high-performing talent across levels. Customer & Partner Relationship Management Cultivate strong relationships with individual and corporate clients to become their preferred financial partner. Engage with key local dealers and business influencers to increase market share. Promote cross-selling of banking products by establishing a strong business network. Operational Excellence Ensure cost-efficient operations while leveraging technology and automation to streamline services. Evaluate and implement new initiatives to improve customer experience, operational efficiency, and product delivery. Monitor compliance with regulatory requirements and uphold high ethical and governance standards. Cross-Functional Collaboration Work closely with product, operations, and other internal teams to ensure aligned and efficient service delivery. Share best practices and competitive intelligence with other clusters and central teams. Leadership & Culture Building Instill a culture of customer centricity, innovation, digital adoption, and compliance. Foster employee engagement, motivation, and retention to build a strong, results-driven team. Champion community development and livelihood advancement initiatives within the cluster. Managerial & Leadership Responsibilities Mentor senior leaders and managers to uphold the bank s core values. Drive digital transformation within the branch network to meet customer needs. Attract and retain top talent to support rapid growth. Ensure high levels of employee satisfaction through consistent communication, coaching, and career development. Qualifications & Experience Education: Graduate in any discipline (mandatory) Postgraduate degree (preferred) Experience: Minimum 12+ years of relevant experience in Business Banking or related functions within the banking or financial services industry. Qualification : Graduate in any discipline (mandatory)

Tech Support Lead Security Location: Ahmedabad Experience: 5+ Years Qualification: Graduate / Diploma in a relevant technical field Employment Type: Full-Time Role Objective: To lead a technical support team responsible for maintaining, troubleshooting, and upgrading electronic security systems including Access Control and CCTV, while ensuring timely resolution of incidents and coordination with key accounts and OEMs. Key Responsibilities: Team Leadership: Lead and mentor a team of support engineers handling security systems (Access Control, CCTV, etc.). Technical Support: Troubleshoot and resolve complex hardware and software issues related to surveillance and access control solutions. Incident Management: Ensure rapid response to critical issues and manage escalations efficiently. Client Coordination: Handle key account communication, support escalations, and provide root cause analysis for reported issues. Training: Conduct internal training on emerging security technologies and best practices. Documentation: Maintain SOPs, troubleshooting guides, and a knowledge base for quick resolution and onboarding. Software Upgrades: Oversee and execute software updates and patch deployments for critical customer installations. Collaboration with OEMs: Work closely with OEMs for patch releases, vulnerability resolutions, and advanced support. Database Knowledge: Apply a good understanding of SQL Server and database operations to support application-level troubleshooting and configurations. Core Competencies: Deep knowledge of CCTV, Access Control Systems, and their integration. Strong experience with SQL Server and understanding of database operations. Excellent problem-solving and escalation management skills. Proven ability to lead teams and manage technical documentation. Strong verbal and written communication skills for coordination with clients and internal stakeholders. Qualification : Graduate / Diploma in a relevant technical field

Position: Assistant Manager / Sr. Assistant Manager EIC Sales (Channel Partner) Experience: 3 8 Years Location: Ahmedabad Employment Type: Full-Time Job Overview We are looking for a driven and technically sound sales professional to join our team as an Assistant Manager / Sr. Assistant Manager EIC Sales, focusing on channel partner development. This role involves managing dealer relationships, expanding market presence, and driving sales of electronic components and related products. Key Responsibilities Achieve sales targets through assigned dealers and by onboarding new dealers/distributors. Conduct thorough market mapping and competitive analysis. Leverage technical knowledge to support sales efforts in electronic components. Generate inquiries and convert them into orders, ensuring end-to-end customer support. Monitor competitor activity including pricing, products, and marketing strategies. Provide feedback on market trends and suggest product or service enhancements. Resolve customer complaints effectively and propose long-term solutions. Maintain accurate and timely sales reports, work plans, and territory analysis. Collaborate with production and operations teams to ensure timely delivery and execution. Visit customer sites as required to build strong client relationships. Report directly to the Regional Head Sales. Candidate Profile 3 8 years of relevant sales experience in the electrical or electronics industry. Familiarity with products such as Cable Glands, Enclosures, Wiring Ducts, DIN Rail, Lugs, Timers, and Flexible Conduits. Strong communication, negotiation, and problem-solving skills. Willingness to travel frequently for client meetings and business development. Perks & Benefits Attractive performance-based incentives 5-day work week Flexible working hours

Tech Lead / Architect (.NET) 12+ Years Experience | Ahmedabad We are seeking an experienced Tech Lead / Architect (.NET) with over 12 years of proven expertise in designing, developing, and maintaining enterprise-level web applications using .NET Framework, .NET Core, Entity Framework (EF), ADO.NET, and MS SQL Server. Key Responsibilities: Lead and mentor a development team of 5+ members, driving technical excellence and timely delivery. Architect, design, and maintain scalable .NET MVC and Web Forms applications. Conduct thorough end-to-end code reviews, project audits, and solution assessments. Write and optimize complex T-SQL queries for high-performance database operations. Debug, troubleshoot, and optimize existing database queries and application code for maximum efficiency. Translate business requirements into detailed low-level designs and implement future-proof solutions. (Optional) Develop and maintain Windows Services for background processing and automation. Required Skills & Qualifications: Extensive experience in enterprise web application development using .NET Framework and .NET Core. Strong proficiency in Entity Framework, ADO.NET, and relational databases with MS SQL Server. Proven leadership skills with experience managing teams of 5 or more developers. Expertise in developing and maintaining MVC and Web Forms applications. Advanced knowledge of writing, debugging, and optimizing T-SQL queries. Ability to understand complex requirements and convert them into robust technical designs. Experience with Windows Service development is a plus. Location: Ahmedabad, India

Job Title: DevOps Lead Multi-Cloud Expert (AWS, Azure, GCP) Location: Ahmedabad, India We are seeking an experienced DevOps Lead with strong expertise across AWS, Azure, and Google Cloud Platform (GCP) to lead our cloud infrastructure and automation initiatives. This leadership role requires deep technical skills, proven project management experience, and the ability to mentor a growing DevOps team in delivering scalable, secure, and efficient cloud solutions. Key Responsibilities: Collaborate with cross-functional teams to design, build, and deploy solutions using serverless architectures, microservices, IaaS, PaaS, and containerization in multi-cloud environments (AWS, Azure, GCP). Develop reusable, parameterized Infrastructure as Code (IaC) templates for automated provisioning using Terraform and/or CloudFormation. Architect and manage end-to-end CI/CD pipelines leveraging native cloud tools such as AWS CodeBuild, CodeDeploy, CodePipeline, Azure DevOps, and Google Cloud Build. Integrate third-party tools like SonarQube into CI/CD workflows to enhance code quality and security. Perform configuration management using tools like Ansible and automate processes via scripting in PowerShell, Bash, or Python. Administer both Windows and Linux systems within cloud environments to ensure robust operations. Install, configure, and maintain DevOps tools across multiple cloud platforms ensuring smooth and reliable deployments. Required Skills & Experience: 8+ years of senior-level experience in DevOps, Cloud Engineering, or related roles with deep expertise in AWS, Azure, and GCP. Proven leadership skills with experience mentoring and managing DevOps teams. Advanced knowledge of containerization and orchestration tools including Docker and Kubernetes (K8s). Strong hands-on experience with Terraform and other Infrastructure as Code tools. Expertise in building and managing CI/CD pipelines using cloud-native services. In-depth understanding of Cloud Networking concepts, including VPCs, Network Security Groups (NSGs), DNS, and Routing. Solid knowledge of both Linux and Windows operating systems, including endpoint security best practices. Ability to diagnose, troubleshoot, and provide strategic solutions for complex cloud infrastructure and application issues. Excellent communication skills for client interaction, team collaboration, and translating technical concepts for non-technical stakeholders. Lead high-impact cloud and DevOps initiatives across diverse multi-cloud platforms. Work with cutting-edge technologies in a collaborative, innovative environment. Mentor and grow a talented team of DevOps professionals.

Deputy General Manager - ESG Location: Ahmedabad, Gujarat, India Responsibilities ESG Compliance and Strategy Development Develop long-term ESG strategies that align with corporate objectives, ensuring effective communication and implementation across the organization to foster a culture of environmental and social responsibility. Ensure all operations exceed regulatory requirements by developing comprehensive compliance strategies and leading the implementation of these strategies across all departments. Set high-level goals, monitor progress, and address any compliance gaps identified during regular audits. Environmental Stewardship Initiatives Lead the development and implementation of advanced environmental stewardship initiatives within the Hydro PSP plant, focusing on reducing environmental impact and promoting sustainability through innovative practices and technologies. Evaluate the effectiveness of environmental initiatives, making data-driven adjustments to improve outcomes, ensuring all activities are documented and reported to both internal and external stakeholders. Developing Reporting Frameworks Develop and oversee ESG reporting frameworks, ensuring they are robust, transparent, and aligned with industry standards and regulatory requirements. Create standardized reporting procedures for accurate and timely collection of ESG data across all departments. Ensure all ESG reports are comprehensive, providing insights into the plant s environmental, social, and governance performance, and use these reports to guide strategic decision-making and continuous improvement. Social Responsibility Programs Oversee the planning and execution of social responsibility programs aimed at improving the welfare of local communities and enhancing the plant s social impact. Identify key areas where the plant can make a positive difference, such as education, health, and infrastructure, and develop programs to address these needs. Ensure that social responsibility initiatives align with the overall ESG strategy and monitor impact through regular assessments and stakeholder feedback. Governance Structures and Processes Lead efforts to enhance governance structures and processes, ensuring they are robust, transparent, and aligned with best practices in corporate governance. Ensure all governance processes are well-documented, consistently applied, and communicated effectively to all relevant stakeholders. Contribute to the plant s overall operational integrity and ethical standards. Stakeholder Engagement Lead stakeholder relations efforts by developing and executing comprehensive engagement strategies for open, transparent, and proactive communication with all external stakeholders. Oversee the management of relationships with regulatory bodies, local communities, environmental organizations, and other key stakeholders. Ensure all stakeholder communications align with ESG objectives and that feedback is used to inform ongoing ESG initiatives and decision-making. Key Stakeholders Internal: Direct Supervisors & other Department Leaders Project Manager Engineering Head Finance Department HR Department Procurement Department Safety Officer IT Department Legal Department External: Government Regulatory Bodies Grid Authority Hydro Equipment Suppliers Land Owners Local Communities Environmental Consultants Financial Institutions Research Institutions Qualifications Educational Qualifications: Master's degree in Environmental Science, Environmental Engineering, or a related field. Certifications from the Indian Green Building Council (IGBC) or the National Environmental Engineering Research Institute (NEERI) in environmental management or sustainability. Work Experience: 12+ years of experience in environmental management or sustainability roles, preferably in the renewable energy or infrastructure sector. Proven track record in developing and implementing ESG strategies, conducting environmental impact assessments, and ensuring regulatory compliance. Strong understanding of environmental regulations, social responsibility standards, and governance frameworks. Qualification : Master's degree in Environmental Science, Environmental Engineering, or a related field.

Deputy General Manager - Office Leasing Role Type: Full-Time Location: Ahmedabad, Gujarat, India Areas of Interest: Sales & Leasing, Sales/Brokerage, Transaction Management Job Description: We are seeking a dynamic and experienced Deputy General Manager to join our Corporate Real Estate team. This pivotal role involves overseeing and managing a variety of Office Leasing transactions and supporting the Corporate Real Estate system. The successful candidate will be responsible for tracking lease information, property values, capital expenditures, rental rates, and real estate assignments. Managing and supporting the Corporate Real Estate system, including tracking lease information, property values, capital expenditures, and rental rates. Assisting in or managing local Office Leasing transaction implementation with a focus on process standardization. Overseeing the closeout process and ensuring a smooth hand-off to the lease administration team. Providing detailed transactional financial analysis support, including cash flow analysis, for the Office Leasing Transaction Management team. Participating in real estate transactions including lease negotiation, administration, and execution. Administering a comprehensive quality assurance program, including customer satisfaction surveys, KPIs, and transaction scorecards. Analyzing and interpreting financial analysis templates such as NPV (Net Present Value) and IRR (Internal Rate of Return) to enable informed decision-making. Collaborating with CBRE, client's Lease Administration, Project Management, Facility Management, and Finance/Accounting teams to ensure seamless service integration. Monitoring all Office Leasing transaction activity, preparing commission forecasts, and tracking savings results on behalf of clients. Requirements: Educational Qualifications: Bachelor's Degree or Master's from a recognized university. MBA/PGDM is preferred. Experience: 5-8+ years of experience in the real estate industry, specifically within Office Leasing and Transaction Management. Key Skills: Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, reliable, and courteous service to customers. Capable of presenting information effectively. Advanced knowledge of financial terms and principles, with experience in conducting advanced financial analysis. Ability to comprehend, analyze, and interpret financial documents. Strong problem-solving skills with advanced analytical and quantitative abilities. Proficiency in Microsoft Office Suite. Qualification : Bachelor's Degree or Master's from a recognized university.

Position: Senior Engineer/Technical Lead (DevOps Engineer - Azure) Job Description: Key Responsibilities: Azure Cloud Management: Design, deploy, and manage Azure cloud environments. Ensure optimal performance, scalability, and security of cloud resources using services like Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure App Services, Azure Functions, Azure Storage, and Azure SQL Database. Automation & Configuration Management: Use Ansible for configuration management and automation of infrastructure tasks. Implement Infrastructure as Code (IaC) using Azure Resource Manager (ARM) templates or Terraform. Containerization: Implement and manage Docker containers. Develop and maintain Dockerfiles and container orchestration strategies with Azure Kubernetes Service (AKS) or Azure Container Instances. Server Administration: Administer and manage Linux servers. Perform routine maintenance, updates, and troubleshooting. Scripting: Develop and maintain Shell scripts to automate routine tasks and processes. Helm Charts: Create and manage Helm charts for deploying and managing applications on Kubernetes clusters. Monitoring & Alerting: Implement and configure Prometheus and Grafana for monitoring and visualization of metrics. Use Azure Monitor and Azure Application Insights for comprehensive monitoring, logging, and diagnostics. Networking: Configure and manage Azure networking components such as Virtual Networks, Network Security Groups (NSGs), Azure Load Balancer, and Azure Application Gateway. Security & Compliance: Implement and manage Azure Security Center and Azure Policy to ensure compliance and security best practices. Required Skills and Qualifications: Experience: 5+ years of experience in cloud operations, with a focus on Azure. Azure Expertise: In-depth knowledge of Azure services, including Azure Virtual Machines, Azure Kubernetes Service, Azure App Services, Azure Functions, Azure Storage, Azure SQL Database, Azure Monitor, Azure Application Insights, and Azure Security Center. Automation Tools: Proficiency in Ansible for configuration management and automation. Experience with Infrastructure as Code (IaC) tools like ARM templates or Terraform. Containerization: Hands-on experience with Docker for containerization and container management. Linux Administration: Solid experience in Linux server administration, including installation, configuration, and troubleshooting. Scripting: Strong Shell scripting skills for automation and task management. Helm Charts: Experience with Helm charts for Kubernetes deployments. Monitoring Tools: Familiarity with Prometheus and Grafana for metrics collection and visualization. Networking: Experience with Azure networking components and configurations. Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues. Communication: Excellent communication skills, both written and verbal, with the ability to work effectively in a team environment. Preferred Qualifications: Certifications: Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect) are a plus. Additional Tools: Experience with other cloud platforms (AWS, GCP) or tools (Kubernetes, Terraform) is beneficial. Location: IN-GJ-Ahmedabad, India-Ognaj (eInfochips) Time Type: Full time Job Category: Engineering Services "

Job Title: Sales Development Representative Location: Ahmedabad, India Job Type: Full Time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes to help transform their businesses and industries with advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help make the world a better place. About the Role: As a Sales Development Representative (SDR) at Rapidops, you'll be responsible for identifying, qualifying, and closing sales opportunities for our high-growth CRM product, Salesmate. This role offers the opportunity to develop and drive overall sales performance. You'll be engaged in both inbound and outbound sales efforts, helping businesses understand how Salesmate can enable growth through an efficient CRM platform. Key Responsibilities: Product Expertise: Learn and become an expert on Salesmate, our fastest-growing CRM product, and understand how it can help businesses grow and streamline their operations. Lead Generation & Sales Prospecting: Source new sales opportunities utilizing both inbound and outbound sales channels, including cold calls, emails, chat, and social media outreach. Lead Management: Record leads and prospect activities in the CRM, ensuring efficient lead management and progression through the sales pipeline. Sales Lifecycle Management: Research, qualify, and close opportunities, managing prospects through every stage of the sales cycle from initial contact to product demos and onboarding. Product Demos: Conduct high-quality product demonstrations, effectively communicating the value of Salesmate to potential clients. Collaboration: Work closely with the product engineering team to provide intelligence on client needs and complex sales scenarios, helping refine product offerings. Meet Sales Goals: Consistently meet or exceed activity goals and sales quotas, driving results for the company. Salesmate Ambassador: Represent Salesmate at conferences, events, and meetups, promoting the product and brand to a wider audience. Requirements: Experience: 1 to 3 years of experience in selling SaaS (Software as a Service) products. Experience in selling to global markets, particularly North American or European businesses. Sales Process Expertise: Experience managing the full sales cycle, from lead generation to product demos and onboarding new users. CRM Knowledge: Must be technically proficient and have a solid understanding of how CRMs function. Bonus points if you've used a CRM in previous roles. Communication Skills: Fluent in verbal and written communication in English. Work Shifts: Open to working in rotational shifts to align with North American and European sales teams. Self-motivation & Drive: Competitive, self-motivated, and results-oriented, with a strong desire to achieve and exceed targets. Curiosity & Creativity: A curious, creative, and proactive approach to addressing professional development and sales strategies. Team Collaboration: Demonstrated ability to work independently and as a productive team member. Fast-paced Environment: Work in a high-growth, high-reward environment where you can take initiative and make a significant impact. Career Growth: You'll have the opportunity to build and drive your sales career with a product that is helping businesses across the globe grow. International Exposure: Engage with global clients, particularly from North America and Europe, and broaden your international experience.

Job Title: Business Development Executive Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there s a lot more to build and transform. Job Summary: We are looking for an experienced Business Development Executive to join our team and drive growth by identifying and converting new business opportunities. The ideal candidate will have 3+ years of proven experience in outbound sales, IT sales, lead generation, cold calling, and international sales. As a Business Development Executive, you will play a pivotal role in identifying potential clients, establishing connections, and nurturing relationships to meet and exceed sales targets. Key Responsibilities: Outbound Sales: Proactively identify and reach out to prospective clients through cold calls, emails, and other outreach channels. Lead Generation: Develop and execute strategies for identifying and qualifying new business opportunities in international markets. IT Sales: Showcase a strong understanding of IT services and products to address client requirements effectively. Cold Calling: Generate and manage leads through targeted cold-calling efforts, ensuring a high conversion rate. International Sales: Build and maintain relationships with international clients, ensuring a seamless experience across different time zones and cultural backgrounds. Sales Strategy: Develop and execute sales plans to achieve or exceed revenue targets. Client Engagement: Present solutions, conduct negotiations, and finalize contracts while maintaining strong professional relationships with key stakeholders. Market Research: Stay updated on industry trends, competitor activities, and client needs to identify opportunities for business growth. Collaboration: Work closely with the marketing, technical, and operations teams to ensure seamless delivery and satisfaction for clients. Reporting: Track, analyze, and report sales metrics and KPIs to senior management. Key Skills and Qualifications: Education: Bachelor s degree in Business Administration, Marketing, IT, or a related field. Experience: Minimum of 3 years of experience in outbound sales, IT sales, lead generation, and cold calling in an international market. Proven track record of achieving and exceeding sales targets. Skills: Strong understanding of IT services, software solutions, and emerging technologies. Excellent communication, negotiation, and interpersonal skills. Ability to work in a fast-paced environment and handle multiple priorities. Experience in using CRM tools for sales tracking and lead management. Other: Flexibility to work in shifts catering to international markets, if required. Career Growth: Join a fast-growing company with endless opportunities for personal and professional development. Impact: Be a part of a team working on innovative digital products that impact businesses and industries globally. Dynamic Environment: Work in a collaborative and fast-paced environment where creativity and innovation are encouraged. Global Exposure: Gain experience working with international clients and expand your sales expertise on a global scale. If you re a motivated and experienced Business Development Executive with a passion for sales and IT services, we d love to have you as part of our Rapidops team! Qualification : Bachelors degree in Business Administration, Marketing, IT, or a related field.

Job Description We are seeking a highly motivated and dynamic Business Development (BD) professional to join our team. The ideal candidate will be responsible for identifying new business opportunities, building and maintaining client relationships, and driving growth for our IT services/products. You will collaborate and create strategies to achieve business goals. Key Responsibilities Lead Generation & Client Acquisition. Convert leads into clients by pitching IT services/products effectively. Analyze market trends and competitors to identify new opportunities. Build and maintain long-term relationships with existing clients. Negotiate terms and close deals to meet or exceed sales targets. Work with cross-functional teams (development, design, operations) to ensure timely delivery of solutions. Regularly track and report on progress, sales metrics, client feedback, and market trends. Skills and Qualifications Strong negotiation and persuasion skills. Proficiency in CRM software and MS Office tools and related. Ability to understand technical concepts and explain them to non-technical audiences. Team Player: Good communication skills and the ability to work well within a team environment. Experience Required 1 year+ of professional experience in Business Development. Educational Qualifications Bachelor s degree in Business Administration, Marketing, IT, or related field. Preferred Skills Networking skills. Expertise in developing business plans. Qualification : Bachelors degree in Business Administration, Marketing, IT, or related field.

About Cencora Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Responsibilities: Loads, unloads of packages scheduled for pickups/deliveries Checks correctness and completeness of consignment during pickups/deliveries Consults with dispatching on best route available for a timely delivery/pickup Must make sure that the House Way Bill is properly completed by shipper and/or consignee Uses cell phone to immediately report on progress or problem of deliveries, pick ups and to secure permanent availability Verifies good order of packages and/or envelopes Provides a communication link between customers and office staff Any customer feedback must immediately be reported to operation; assure that all tasks assigned to him is fulfilled in a correct and timely manner Must maintain excellent cooperation with other team members Must be courteous with all customers and must always use proper language Must be dependable and avoid unexcused absence Must be presentable, wear clean clothes and well-kept at all times Always follow safety of work Requirements: Valid Driving License Gujratilanguage - native or C1 Ability to read and write English Must have knowledge of Indian transport system and traffic rules Must be attentive to details Must be discipline with good conduct Must be courteous at all times Computer literacy will be an advantage Experience in logistics, cold chain, courier is preferred Reports Directly To: Operations supervisor / Operation Executive / Branch Manager What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: World Courier (India) Private Limited Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Position: Incident Manager - US Shift Job Summary: The Incident Manager is responsible for leading the incident management process to ensure timely identification, resolution, and documentation of IT incidents. The role involves coordinating with cross-functional teams, handling major incidents, and driving continuous improvement in IT service delivery. The ideal candidate should have expertise in ITIL processes, IT service management (ITSM) tools, stakeholder communication, and problem-solving skills to maintain high availability and stability of IT services. Key Responsibilities: Incident Management & Response: Lead the incident management process, ensuring rapid response, resolution, and communication. Act as an escalation point for critical IT incidents, ensuring minimal disruption to business operations. Coordinate with IT teams (Infrastructure, Network, Security, Applications, etc.) to diagnose, troubleshoot, and resolve issues. Ensure compliance with SLAs by monitoring incident resolution times and escalating issues as needed. Conduct Root Cause Analysis (RCA) and drive corrective actions to prevent recurrence. Facilitate post-incident reviews (PIRs) and ensure continuous process improvements. Stakeholder Communication & Coordination: Serve as the primary liaison between IT teams, business units, and senior leadership during incidents. Provide timely incident status updates to stakeholders with clear impact assessments. Ensure effective collaboration with third-party vendors and service providers for quick resolution. Develop and maintain incident communication templates for standardization. Process Improvement & Governance: Ensure adherence to ITIL best practices and ITSM frameworks. Identify trends in recurring incidents and work with Problem Management to implement permanent fixes. Maintain and enhance Incident Management Standard Operating Procedures (SOPs). Work closely with Change Management to assess risks and minimize service disruptions. Training & Readiness: Conduct training sessions for IT teams on best practices for incident handling. Organize incident response simulations and tabletop exercises to enhance preparedness. Develop incident management playbooks to standardize response procedures. Required Skills & Qualifications: Technical & ITSM Expertise: Strong understanding of ITIL frameworks (Incident, Problem, and Change Management). Hands-on experience with ITSM tools such as ServiceNow, BMC Remedy, Jira Service Desk, or similar platforms. Knowledge of enterprise IT environments, including networking, cloud services, cybersecurity, and applications. Familiarity with log analysis, event correlation, and monitoring tools (e.g., Splunk, SolarWinds, Nagios). Soft Skills & Competencies: Excellent communication and stakeholder management skills for cross-functional collaboration. Strong analytical, problem-solving, and decision-making abilities under high-pressure situations. Ability to handle multiple high-priority incidents simultaneously. Leadership skills to guide IT teams and improve incident management practices. Education & Certifications: Bachelor s degree in Computer Science, Information Technology, or related field. ITIL Foundation Certification (ITIL v3 or ITIL 4) Mandatory. Preferred: ISO 27001, PMP, COBIT, CISSP, or relevant ITSM/security certifications. If you are an experienced Incident Manager with a strong ITIL background and the ability to manage high-priority incidents in a fast-paced environment, we encourage you to apply and join our dynamic team! Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Job Title: Mid-Level Finance Executive Reporting to: Sr. General Manager Finance & Accounts Role Overview We are seeking a highly skilled finance professional with a strong background in financial management, analysis, and reporting. The ideal candidate will be a Chartered Accountant (CA) or hold an MBA in Finance and possess proven expertise in tracking day-to-day financial operations, developing MIS reports, and improving financial processes. Key Responsibilities Track and monitor day-to-day financial operations to ensure accuracy, compliance, and operational efficiency. Develop and maintain daily and monthly MIS reports to provide insights into financial performance and support decision-making. Identify and address abnormalities or discrepancies in financial data with proactive measures. Assist in improving and optimizing the existing ERP system to enhance operational efficiency. Develop and maintain business intelligence (BI) reports for streamlined reporting and timely delivery of insights to functional heads. Lead various projects and business development initiatives, collaborating with cross-functional teams to meet project goals. Provide financial analysis, budgeting, forecasting, and financial modeling support to senior management. Stay updated on industry trends, regulations, and best practices in finance and accounting to ensure compliance and continuous improvement. Ensure the accurate and timely filing of tax returns in accordance with statutory requirements.

About the Team: The Translations Department operates within the Documents Insights & Services domain of the Market Intelligence division at S&P Global. This team is responsible for ensuring the timely and accurate translation of content to support both financial and non-financial data collection teams across the division. The department also supports translation needs for various other divisions within the organization. As part of the team, you will be exposed to cutting-edge translation tools and will engage in frequent interactions with global teams, offering valuable insights into industry dynamics, cultural diversity, and the cultivation of a collaborative work environment. The Impact: In this role, you will lead a team of 16 to 18 associates, contributing significantly to the achievement of departmental and organizational goals. You will work closely with your manager to drive initiatives related to translation operations, ensuring that the team delivers high-quality results while adhering to company policies and guidelines. This role provides an opportunity to lead by example, embrace change, and manage communication effectively across diverse teams, supporting the continuous development of your team members and fostering a high-performance culture. What s in it for You: Exposure to Global Operations: Join a large and growing translation operations team, with over 300 employees spread across 7 operating sites, utilizing state-of-the-art tools and processes. Cross-Functional Collaboration: Work with multicultural teams based in Ahmedabad, Hyderabad, Islamabad, Manila, South Korea, Malaysia, and Buenos Aires, aligning with global objectives. Skill Development: Gain broad exposure to various data collection processes within S&P Global, with a focus on translation services required across the organization. Key Responsibilities: Team Leadership: Lead and manage a team of 16 to 18 associates, ensuring optimal performance in the data extraction process from multiple sources, tools, and documents. Process Management: Oversee day-to-day workflow management, ensuring that team members meet operational targets and maintain high accuracy and efficiency in their work. Compliance & Quality Assurance: Ensure team members adhere to company guidelines, policies, and research tools while maintaining compliance in data/information collection processes. Performance & Development: Manage performance reviews, provide coaching, and lead talent development initiatives. Support individual career growth through personalized feedback and training. Stakeholder Engagement: Serve as a point of contact for internal and external clients, ensuring smooth communication and the successful execution of translation and data enhancement projects. Delegation & Resource Planning: Identify individual strengths within the team to allocate tasks effectively, and plan resource requirements to meet business needs while ensuring continuity of operations. What We re Looking For: Functional and Business Knowledge: Strong understanding of operations principles, business and data/content management, and operational workflows. Familiarity with relational database concepts and translation tools, with the ability to leverage these for operational success. Problem-Solving & Project Management: Ability to resolve complex issues within operations and manage projects from inception to completion. Strong conflict and change management skills, with the capacity to perform under pressure and make well-informed decisions. Client and Stakeholder Management: Maintain productive relationships with international clients, ensuring the successful delivery of services. Understand client needs and manage expectations while communicating efficiently and effectively. People Development & Performance Management: Lead team performance management, provide coaching and support, and identify development needs. Set clear goals, provide ongoing training, and foster an environment of continuous improvement. Required Skills & Qualifications: Excellent Communication: Proficient in both written and spoken communication, with the ability to engage with global teams and stakeholders effectively. Leadership and Interpersonal Skills: Strong team leadership abilities, with a focus on building relationships and fostering a collaborative team culture. Analytical & Decision-Making Abilities: Strong analytical thinking, decision-making skills, and attention to detail. Technical Proficiency: Intermediate knowledge of Microsoft Access, SQL, and advanced Microsoft Excel skills. Familiarity with RPA, Machine Learning, and Lean/Six Sigma methodologies is preferred. Flexible Work Schedule: Ability to work in rotational or night shifts as needed. Preferred Qualifications: Postgraduate degree in Commerce, Business Administration, or Management. Bachelor's or Master's Degree in Computer Science. Qualification : Bachelor's or Master's Degree in Computer Science.