Operations Management Jobs in Kolkata

Job Title: Production Operation Manager Location: Kolkata Employment Type: Full-Time Experience: 8 10 years Qualification: CIPET / MBA / Engineer Preferred Industries: FMCG / Stationery / Plastics About the Role We are looking for a highly skilled Production Operation Manager with strong expertise in SAP Production Planning (PP), SAP ME/MII, and integrated shop floor systems. The ideal candidate will excel in managing complex manufacturing environments such as MTA (Make to Assemble) and MTO (Make to Order), driving process improvements, and handling high-pressure situations with analytical precision. Experience in quality improvement methodologies like Six Sigma will be highly advantageous. Key Responsibilities Lead and manage production supervisors, shift leads, and plant operators to ensure smooth operations. Monitor and analyze performance metrics via SAP, including production orders, confirmations, and downtime reporting. Implement and promote lean manufacturing practices to drive continuous process improvements. Ensure strict compliance with health, safety, and environmental regulations. Collaborate with maintenance and engineering teams to minimize downtime and maximize equipment availability. Develop and oversee daily, weekly, and monthly production plans based on demand forecasts and production capacity. Utilize SAP PP modules for Material Requirements Planning (MRP), capacity planning, and schedule adherence. Coordinate with procurement and manufacturing teams to ensure timely availability of raw materials and components. Monitor Work-In-Progress (WIP), identify bottlenecks, and take corrective actions to maintain production flow. Analyze historical data to improve demand planning accuracy and enhance production scheduling efficiency. Drive continuous improvement initiatives in production planning and scheduling processes. Key Skills & Competencies Proficiency in SAP PP, SAP ME/MII, and integrated shop floor systems. Strong knowledge of MTA & MTO manufacturing environments. Experience in process management, root cause analysis, and quality improvement techniques (e.g., Six Sigma). Exceptional analytical and problem-solving skills. Ability to work effectively under pressure in a dynamic production environment. Strong leadership and team management capabilities. Excellent communication and collaboration skills. Qualification : CIPET / MBA / Engineer

Job Title: Sales Coordinator Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation and Above Preferred Industries: Stationery, FMCG About the Role We are seeking an organized and proactive Sales Coordinator who can effectively communicate, collaborate with clients and sales teams, and manage sales processes efficiently. The ideal candidate will ensure smooth operations by handling follow-ups, preparing reports, maintaining records, and resolving issues promptly to support overall sales performance and customer satisfaction. Key Responsibilities Maintain and update customer databases accurately. Track sales orders and manage related paperwork to ensure timely processing. Prepare sales reports and presentations for management and sales teams. Coordinate closely with sales teams to ensure smooth daily operations. Identify and resolve bottlenecks or issues in the sales process. Respond promptly and professionally to client inquiries and concerns. Build and maintain strong customer relationships to ensure satisfaction and loyalty. Stay adaptable to new sales trends, technologies, and market changes. Key Skills & Competencies Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office and CRM tools. Problem-solving mindset with attention to detail. Ability to work collaboratively with cross-functional teams. Customer-focused approach with patience and professionalism. Qualification : Graduation and Above

Position: Plant Incharge Location: Kolkata Department: Operations Experience Required: 10+ Years Role Overview: We are looking for an experienced and results-driven Plant Incharge to lead end-to-end operations of our plant in Kolkata. The ideal candidate will be responsible for managing daily production, logistics, quality control, safety compliance, team development, and financial performance. This role is critical to ensuring efficient plant operations while maintaining the highest standards of quality, safety, and operational transparency. Key Responsibilities: - Operational Management: Ensure optimal utilization of plant capacity while managing production costs effectively. Oversee logistics and dispatch to ensure timely deliveries and efficient use of resources. Adhere to internal control measures and risk management protocols. Quality Control: Maintain and uphold high-quality standards for concrete production. Address quality concerns promptly and manage customer complaints. Ensure timely submission of Proof of Delivery (POD) documentation. Health, Safety & Compliance: Enforce strict compliance with health, safety, and environmental regulations. Maintain statutory compliance and safeguard plant assets. Promote a safety-first culture among staff. Team Development: Manage working hours, shift planning, and attendance of plant personnel. Promote multiskilling and deliver ongoing training programs to enhance team capabilities. Maintenance & Housekeeping: Coordinate with the area maintenance team to ensure timely and proper upkeep of batching plants, TMs (Transit Mixers), and other equipment. Maintain high housekeeping standards across the facility. Raw Material & Waste Management: Manage procurement and inventory of raw materials to ensure uninterrupted operations. Implement efficient waste management practices, including use of recycled water. Financial Management: Develop and manage the plant s annual budget (OPEX and CAPEX). Monitor financial performance and implement cost optimization strategies to improve profitability. Business Expansion: Lead the setup of new plants and drive growth initiatives within the zone. Work closely with the Zonal Business Development Officer to identify new opportunities. Compliance with Legal and Regulatory Standards: Ensure full compliance with environmental, labour, and industrial regulations. Liaise with local authorities and regulatory bodies as required. Transparency & Communication: Foster transparent communication at all organizational levels. Ensure stakeholders have access to timely and accurate operational data. Policy Adherence & Development: Implement and enforce policies to streamline plant operations. Periodically review and update SOPs to align with best practices and business goals. Key Stakeholders: Internal: Production Officer Quality Engineer Regional Operations Officer Zonal Technical Officer Business Executive RMC External: Equipment Suppliers Local Regulatory Authorities Contractors Qualifications: Education: Bachelor s or Master s degree in Engineering (Civil, Mechanical, Chemical), Business Administration, or a related field. Experience: 10+ years in plant operations, preferably in Ready-Mix Concrete (RMC), construction materials, or manufacturing industries. Expertise Areas: Plant and operational management Quality assurance and compliance Health & safety regulations Team leadership and development Budgeting and financial control Expansion and business development Regulatory and legal compliance Qualification : Bachelors or Masters degree in Engineering (Civil, Mechanical, Chemical), Business Administration, or a related field

Position: Senior Manager Network Sort Centre Location: Kolkata Department: Operations Experience Required: 5 7 Years About the Role: We are seeking a highly capable and experienced Senior Manager Network Sort Centre to oversee the efficient operations of our sort center network in Kolkata. This role is pivotal in ensuring high standards in productivity, quality, and customer satisfaction while driving warehouse process optimization and team performance. The ideal candidate will bring expertise in warehouse/sort center operations, team leadership, and logistics management, with a strong preference for experience in e-commerce or automation-heavy environments. Key Responsibilities: Lead and manage sort center operations to ensure peak efficiency and high levels of customer satisfaction. Develop and optimize warehouse systems by analyzing storage requirements, inventory flow, equipment utilization, gate processes, and shipping methods. Establish operational goals and KPIs; monitor and manage performance to meet or exceed targets. Train, mentor, and lead warehouse teams to resolve day-to-day issues and drive operational excellence. Oversee inventory control and logistics, ensuring smooth coordination between inbound, storage, and outbound processes. Design workflow, space allocation, and equipment layout to support volume scalability and efficiency. Maintain a safe, compliant, and well-regulated work environment by enforcing SOPs and adhering to legal and safety standards. Daily Responsibilities: Supervise daily warehouse functions including inventory management, floor productivity, shipping, quality control, and customer service. Schedule and allocate manpower to meet daily fulfillment demands while minimizing overtime and maintaining output quality. Conduct regular inspections and manage the upkeep of warehouse equipment and tools. Collaborate with warehouse leads to assess productivity and loss prevention, and implement actionable improvement plans. Oversee end-to-end logistics operations, coordinating with transportation partners (including drivers and air carriers) to ensure timely and efficient delivery of goods. What You Bring: 5 7 years of experience in warehouse or sort center management, preferably in e-commerce or logistics. Strong leadership and operational planning skills. Experience in sort center automation and process optimization. Proven ability to lead large teams and deliver results under high-pressure environments. Solid understanding of inventory systems, WMS, and logistics coordination. MBA from a Tier 1 B-School is highly preferred. Excellent communication, analytical, and organizational skills. Qualification : MBA from a Tier 1 B-School is highly preferred

Job Title: Manager General Affairs & Legal Location: Kolkata Job Type: Full-Time Experience: 15 18 years Salary: INR 12 18 LPA Notice Period: 1 2 weeks / Immediate Job Summary: We are seeking an experienced, highly organized, and legally adept professional to take on the role of Manager General Affairs & Legal. This multifaceted position will oversee administrative operations, vendor management, legal compliance, physical risk and safety, and adherence to ISO standards (e.g., ISO 9001:2015, ISO 27001). The ideal candidate will possess a legal background with strong knowledge of corporate governance, regulatory requirements, and facility operations, combined with the ability to lead cross-functional teams and ensure compliance across departments. Key Responsibilities: Legal & Compliance Management: Ensure company compliance with applicable laws and corporate regulations (employment, contract, regulatory, and corporate governance) Manage and oversee all non-ICT vendor contracts, legal documentation, and agreements Conduct legal due diligence for all administrative and vendor contracts Liaise with external legal counsel for handling disputes and legal queries Ensure compliance with ISO certifications (ISO 9001:2015, ISO 27001) and manage internal/external audits Safety & Risk Management: Develop and enforce safety protocols including fire safety, emergency procedures, and workplace health compliance Conduct periodic risk assessments and inspections aligned with local laws and safety standards Facilities & Office Operations: Oversee daily facility management, security systems (CCTV, access control), and general office upkeep Manage third-party relationships for maintenance, infrastructure support, and utilities Vendor & Procurement Oversight: Manage end-to-end procurement and vendor lifecycle (non-ICT), including assessment, contract negotiation, and performance monitoring Ensure procurement activities align with legal and internal policy guidelines Asset Management: Collaborate with Accounts and IT to ensure physical asset tracking and reconciliation Maintain up-to-date documentation and compliance for all company assets Administrative Policies & Budgeting: Develop and maintain administrative policies that align with legal standards and internal governance Monitor and manage administrative budgets, track expenditures, and implement cost-control measures Events & Travel Coordination: Organize internal events, workshops, and business meetings Manage domestic and international travel logistics for staff and guests in compliance with company policy and legal obligations Team Collaboration: Work cross-functionally with ICT Vendor Management, Accounts, Legal, and senior leadership to ensure seamless operations and compliance Lead initiatives to continuously improve administrative workflows and governance mechanisms Qualifications & Requirements: Bachelor s degree in Law (LLB) mandatory 15 18 years of professional experience in general administration, legal compliance, corporate governance, vendor and facilities management Strong knowledge of ISO 9001:2015 and ISO 27001 standards In-depth understanding of risk management and safety practices Proven ability to manage contracts, regulatory requirements, and administrative functions effectively Excellent interpersonal, organizational, communication, and legal problem-solving skills Ability to lead cross-functional teams and manage multiple high-priority tasks simultaneously Competitive compensation Leadership position with strategic influence Cross-functional, impactful role in a reputed product-based organization Exposure to global standards and compliance frameworks Qualification : Bachelors degree in Law (LLB) mandatory

Sales Operations Manager Location: Kolkata Employment Type: Full Time Position Overview: We are looking for a strategic and detail-oriented Sales Operations Manager to lead the optimization of our sales processes and drive operational efficiency. In this role, you will be instrumental in managing the sales pipeline, improving forecasting accuracy, and generating performance insights that influence strategic decisions. If you're passionate about sales analytics, CRM systems, and cross-functional collaboration, this is an excellent opportunity to make a high-impact contribution. Key Responsibilities: Sales Pipeline Management Oversee and maintain an accurate and up-to-date sales pipeline. Identify and eliminate process bottlenecks, ensuring a smooth sales cycle. Forecasting & Reporting Develop reliable sales forecasts and present performance metrics to senior leadership. Create and distribute regular sales dashboards and reports, highlighting KPIs, trends, and improvement areas. CRM & Sales Tools Optimization Implement, manage, and continuously improve CRM platforms (e.g., Salesforce, HubSpot). Ensure user adoption through training and support; align tool usage with company goals. Process Streamlining & Strategy Identify inefficiencies in sales processes and propose improvements. Collaborate with stakeholders to develop best practices for operational consistency. Cross-Functional Collaboration Act as a liaison between Sales, Marketing, Product, and Finance to ensure alignment of business objectives. Support sales leadership with data and insights to improve sales enablement and execution. Performance Analytics Analyze sales trends, win/loss data, and conversion metrics to support continuous improvement. Deliver actionable insights for quota setting, territory planning, and team performance evaluations. Market Analysis (Preferred) Conduct competitive and market analysis to inform strategic sales decisions. Identify market opportunities and support go-to-market planning. Qualifications: Bachelor s degree in Business Administration, Marketing, or a related field. 3 5 years of experience in sales operations, sales enablement, or sales analytics. Strong expertise with CRM platforms (Salesforce, HubSpot, Zoho, etc.) and BI/reporting tools. Excellent analytical, problem-solving, and communication skills. Proven ability to work collaboratively across departments and lead process improvements. Strong time management and organizational skills in a fast-paced environment. Preferred: Experience conducting market research and contributing to strategic planning. Exposure to B2B SaaS, IT, or consulting environments. Be a key contributor to strategic sales transformation. Work closely with a cross-functional leadership team. Opportunity to shape scalable processes in a growth-oriented company. Qualification : Bachelors degree in Business Administration, Marketing, or a related field.

Customer Success Specialist Location: Bangalore (Hybrid Model) Are you If yes, Esko, a Veralto company, could be your next career move! About Esko Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process for packaged goods. Our innovative tools empower brand owners, retailers, pre-media & trade shops, manufacturers, and converters to digitize, connect, automate, and accelerate packaging design and printing workflows. At Esko, you ll work in a flexible, family-friendly environment that values both people and the planet. We actively embrace diversity and encourage candidates from all backgrounds to apply, because we believe that passion and experience drive innovation and excellence. About the Role Title: Customer Success Specialist Location: Bangalore (Hybrid Model) As a Customer Success Specialist, you will play a critical role in building trusted partnerships with clients, aligning with their organizational goals, and driving measurable impact by shaping client success strategies. You ll work closely with internal teams to deliver value-driven solutions, ensuring faster adoption and measurable outcomes for our clients. Key Responsibilities Efficiently handle and resolve customer support tickets, prioritize escalations, and maintain accurate documentation. Serve as the primary contact for assigned customers, building strong relationships and ensuring seamless communication between teams. Prepare and present reports on ticket resolution times, customer satisfaction, and issue trends to drive continuous improvement. Proactively identify risks, collaborate with internal teams, and implement solutions to manage critical incidents effectively. Work closely with Customer Success Managers (CSMs) and Account Managers to streamline operations, especially for high-value customers. Qualifications & Requirements Bachelor s or Master s degree (MBA preferred). Minimum 4-5 years of experience in stakeholder management, escalation handling, support, and operations, ideally within IT-SaaS platforms. Experience working with Enterprise, Mid-Market, and SMB customers in US/Europe markets. Exposure to the FMCG or packaging industry is a plus. Exceptional communication and presentation skills. Strong customer-first mindset with excellent attention to detail. Willingness to travel up to 10% as needed. Be part of a global leader driving innovation in the packaging and printing industry. Work with cutting-edge technologies that shape the future of packaging design and production. Thrive in a collaborative, diverse, and inclusive environment where your ideas and contributions matter. Enjoy a flexible hybrid work model in Bangalore, balancing work and life. About Veralto Esko is part of Veralto (NYSE: VLTO), a $5 billion global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. As part of Veralto s global network of 16,000 associates, you ll have the opportunity to build your skills, grow your career, and contribute to safeguarding the world s most vital resources. Qualification : Bachelors or Masters degree (MBA preferred).

As a Content Operations Specialist, you will be responsible for ensuring the smooth operation of our content management system. You will be responsible for managing and organizing the digital files including, but not limited to, video, audio, art, and captions that are received from various sources, validating third-party data, and ensuring that all digital content is ingested into our proprietary technology system accurately and efficiently. You will also be responsible for managing communication with clients and ensuring that all client requirements are met. Job Responsibilities: Receive, ingest, and deliver digital assets into Cineverse's proprietary technology system. Validate third-party data to ensure accuracy. Organize and manage incoming digital content, including metadata. Work with the operations team to ensure that all digital content is delivered on time. Distribute outbound materials to partners for digital content localization Working with existing scheduling and data entry systems, and assisting with migrating to new systems Collaborate with the technical/QC team to identify and solve any issues that may arise. Communicate with stakeholders effectively and professionally. Specific Knowledge Abilities and Skills: Excellent written, verbal communication and proofreading skills in English. 2-4 years of experience working in a team that centers on ingesting materials or streaming media metadata Ability to work independently and within a team environment. Experience working with content management systems (CMS) and digital asset management (DAM) systems Experience with scheduling systems, like Amagi. Proficient in Microsoft Office suite and other relevant software. and time management skills Ability to work in a fast-paced, high-volume environment with changing deadlines Ability to problem solve, communicate and work well with others, both within and outside of the department Flexibility to work occasional weekends & holidays If you are a self-starter who is passionate about the entertainment industry and has a desire to work in a dynamic and fast-paced environment, then this is the job for you. About the company: About the Company: On a mission to give people limitless access to the vast world of Entertainment, Cineverse s advanced, proprietary technology drives the distribution of over 70,000 premium films, series, and podcasts. From providing a complete streaming solution to some of the world s most recognizable brands to super-serving our network of fan channels from direct ad sales partnerships to premium global content we offer more of the stories that move us and technology that moves us forward. Industry leaders with a history of innovation, Cineverse is powering the future of Entertainment. For more than twenty years, Cineverse (NASDAQ: CIDM) has led the digital transformation of the entertainment industry. Today, Cineverse entertains hundreds of millions of consumers around the globe by providing premium content, streaming channels and end to end OTT platform services to the world s largest media, technology and retail companies. For more information, visit http://www.cineverse.com/. Cineverse continues to be a home for a diverse mix of enthusiast content all focused around a core mission of entertaining the world through a portfolio of fan-centric destinations. An innovator in the digital transformation of the entertainment industry for more than two decades, Cineverse s ultimate goal is to build destinations that immerse viewers in content they love. We would welcome you with, A top-grade application traversing multiple mobile platforms. A team of champions to work with. An open mind for new ideas and stratagems. A merry environment focused on creativity, growth and transformation. Top notch medical benefits for employee and family members along with accident coverage benefit for employees Flexible working environment Paid time off (PTO) such as sick days and vacation days

Job Title: CRM Executive Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation & Above Preferred Industries: Stationery, FMCG About the Role We are looking for a proactive and detail-oriented CRM Executive who excels in active listening, clear communication, and relationship building. The ideal candidate will be patient, solution-driven, and adept at managing customer relationships to enhance engagement, retention, and overall satisfaction. Key Responsibilities Develop and implement effective CRM strategies aimed at increasing customer engagement and loyalty. Manage and maintain the company s CRM system, ensuring timely data entry, data cleansing, and segmentation. Analyze customer data and behavior to identify trends, insights, and opportunities for business improvement. Design and execute targeted marketing campaigns and communications to boost customer retention and upselling. Collaborate closely with sales, marketing, and other departments to ensure CRM initiatives align with overall business objectives. Ensure the accuracy and completeness of customer data within the CRM system. Conduct customer surveys and gather feedback to improve customer experience and satisfaction levels. Monitor and analyze customer interactions across various channels including email, social media, and chatbots. Key Skills & Competencies Excellent communication skills clear, concise, and empathetic. Strong relationship-building and problem-solving abilities. Proficiency in CRM software and data management. Analytical mindset with the ability to interpret customer data for actionable insights. Ability to work collaboratively in a cross-functional environment. Patience and customer-centric attitude. Qualification : Graduation & Above

Position: Water & Effluent Treatment Specialist Engineer Department: Water, Gas & Utilities Location: Kolkata Job Overview We are looking for an experienced Water & Effluent Treatment Specialist Engineer to drive the engineering of water and effluent treatment systems. The role involves developing both basic and detailed designs for raw water treatment plants, effluent treatment plants (including Zero Liquid Discharge systems), and sewage treatment plants. You will be responsible for managing the technical aspects of these systems while guiding a team of engineers and engaging with clients. Key Responsibilities Lead basic and detailed engineering efforts for raw water treatment plants, effluent treatment plants (including ZLD), and sewage treatment systems. Prepare essential engineering documents, including PFDs, P&IDs, detailed schemes, layouts, equipment datasheets, and BOQs. Develop procurement specifications and conduct technical evaluations for equipment and system purchases. Review and oversee water pre-treatment, water treatment, and effluent treatment designs for various industries, including steel plants, refineries, petrochemical plants, and other process industries. Design and engineer Sewage Treatment Plants, ensuring efficient and sustainable operations. Provide hands-on design and engineering support for water and effluent treatment projects. Mentor and guide a team of Water & Effluent Treatment engineers, ensuring technical excellence. Collaborate with clients and stakeholders on technical and techno-commercial aspects of water and effluent treatment projects. Skills & Expertise Proven experience in basic and detailed engineering for water treatment, effluent treatment, and sewage treatment systems, including ZLD systems. Expertise in creating and reviewing PFDs, P&IDs, layout plans, equipment datasheets, and BOQs. Knowledge of procurement specifications and conducting technical evaluations for water treatment systems. In-depth experience with water pre-treatment, water treatment, effluent treatment, and sewage treatment projects for large-scale industries such as steel plants and petrochemical facilities. Ability to manage and lead a small team of engineers. Strong communication skills to interact effectively with clients, customers, and cross-functional teams. Qualifications Education: B.E./B.Tech. in Chemical Engineering. Experience: 10-14 years of experience in water and effluent treatment engineering, particularly in large industrial sectors such as steel, refineries, and petrochemical plants. Qualification : B.E./B.Tech. in Chemical Engineering

Job Title: Application Support Engineer Location: Kolkata Employment Type: Full-time Experience: 3+ years Salary: INR 6 - 10 LPA Notice Period: 30 Days Job Profile: Join a leading product-based MNC as an Application Support Engineer to monitor and manage functional support incidents for our production systems. You will be responsible for ensuring smooth operations, handling user queries, coordinating with development teams, and supporting release management. Key Responsibilities: Monitor and manage all functional support incidents, requests, and queries addressed to the Global Support Team in production Track alert emails and take timely action Follow defined process flows for incident and request management Handle user code registration requests and data provision tasks Perform primary analysis to respond to user queries and provide root cause analysis Liaise directly with users, development teams, and other stakeholders to resolve issues or gather information Coordinate release management activities, including tracking releases and data patches Send notifications to users regarding application restrictions during updates, maintenance, or program releases Maintain daily log sheets and ensure smooth shift hand-overs Document standard operating procedures and provide support during UAT and training sessions Adhere to process timelines and quality standards consistently Acquire and maintain knowledge of the international shipping industry and MOL-IT software applications, standards, and guidelines Perform additional tasks as assigned by superiors Preferred Skills & Qualifications: Bachelor s degree in Information Technology, Computer Science, or related field Minimum 3+ years of experience in functional application support Strong exposure to SQL and database query handling Excellent analytical and problem-solving skills Effective communication and coordination abilities Ability to work under pressure and manage multiple tasks simultaneously Qualification : Bachelors degree in Information Technology, Computer Science, or related field

Job Title: Senior System Administrator Location: Kolkata Employment Type: Full-time Experience: 5-8 years Salary: INR 6 - 10 LPA Notice Period: 1-2 weeks / Immediate Job Overview: We are seeking a seasoned Senior IT End User Support Specialist to provide advanced technical assistance, troubleshoot complex issues, and ensure smooth IT operations. This role includes mentoring junior staff, supporting infrastructure projects, and optimizing IT system performance to enhance user productivity. Key Responsibilities: Technical Support: Provide expert-level support for hardware, software, networks, and systems across Windows, macOS, and mobile platforms Troubleshoot and resolve complex end-user issues involving desktops, laptops, mobile devices, and printers Assist with device configuration, deployment, and maintenance System Administration: Manage user accounts, permissions, and security policies in Active Directory, Office 365, and enterprise applications Administer network devices, VPNs, and virtual environments such as VMware and Hyper-V Maintain system configurations and ensure compliance with company standards Incident and Problem Management: Serve as escalation point for critical support issues and collaborate with IT teams to resolve incidents Document problems and resolutions accurately in helpdesk systems Identify recurring issues and implement preventive solutions Project Involvement: Collaborate on IT infrastructure projects like upgrades, migrations, and hardware refreshes Assist in software rollouts, including testing, deployment, and user training Mentorship and Training: Mentor junior support staff and foster their technical growth Develop and conduct training sessions on IT best practices and new systems Required Qualifications: Bachelor s degree in IT, Computer Science, or related field, or equivalent experience 5+ years of IT support experience with a strong focus on end-user support Advanced knowledge of Windows, macOS, Microsoft Office 365, and enterprise apps Proficient in network troubleshooting (TCP/IP, DNS, DHCP, VPN) Experience with Active Directory, Group Policy, and remote management tools Familiarity with ITIL processes for incident and problem management Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS) is a plus Skills and Competencies: Strong problem-solving and critical thinking under pressure Excellent communication, able to explain technical info to non-technical users Ability to multitask and prioritize effectively Detail-oriented and organized Proactive in issue identification and resolution Preferred Certifications: CompTIA A+, Network+, Security+ Microsoft Certified: Modern Desktop Administrator ITIL Foundation VMware or other relevant certifications Work Environment: Fast-paced office with occasional after-hours/weekend support for critical issues Collaborative team environment with opportunities for independent work Benefits: Competitive salary with performance incentives Health, dental, and vision insurance Professional development and certification opportunities Retirement savings plan Qualification : Bachelors degree in IT, Computer Science, or related field, or equivalent experience

Job Title: Business Analyst Job Opening Work From Office in Kolkata | Join Somnetics | Immediate Hiring About Somnetics: Somnetics is seeking a skilled Business Analyst to join our Kolkata office. If you have a strong background in business analysis within the tech domain and excel at turning data into actionable insights, we want to hear from you! Position: Business Analyst Location: Kolkata (Work From Office) Joining Date: Immediate or within 30 days Key Requirements: Master s or Bachelor s degree in Business Administration or related field Minimum 3 years of experience as a Business Analyst, preferably in technology or software industry Proficient in Microsoft Excel, Google Workspace, and BI tools such as Tableau Experience using Jira, Confluence, and other project collaboration software Strong analytical thinking, problem-solving, and organizational skills Excellent verbal and written communication abilities Ability to manage multiple priorities in a fast-paced environment Familiarity with communication technologies/software is an added advantage Key Responsibilities: Gather, analyze, and document detailed business requirements Drive process improvements and ensure effective strategy execution Conduct market research and competitor analysis to inform decision-making Prepare clear, data-driven reports, dashboards, and presentations Collaborate with cross-functional teams to solve problems and share business insights Assist in developing policies, standards, and frameworks for business operations Apply now to become a vital part of Somnetics growth as a Business Analyst in Kolkata! Qualification : Masters or Bachelors degree in Business Administration or related field

Cineverse is seeking a dynamic and detail-oriented Business Development Coordinator to join our C360 advertising team. This internal-facing role is pivotal in driving the research, origination, and organization of business leads while ensuring the smooth operation of cross-functional workflows and stakeholder collaboration. The ideal candidate will excel in meeting lead management targets set, CRM configuration, data validation, and team support, contributing to the expansion and success of our advertising partnership initiatives. Key Responsibilities: Lead Origination & Research: To understand the basic business structure of Cineverse to identify and research potential global business opportunities for Cineverse s C360 advertising division. Generate, organize, and prioritize leads to align with business objectives and growth strategies. Meet set lead generation targets Conduct market research to identify potential partnerships across streaming platforms, channel,s and apps Managing back end for monitoring active deals CRM Management: Configure and maintain lead information within Zoho CRM to ensure accuracy and usability. Organize and validate data, ensuring stakeholders have real-time access to updated client leads and project status. Develop and refine processes for effective CRM utilization and reporting. Cross-Functional Collaboration: Collaborate with ad sales, ad operations, and other departments to align strategies and workflows. Communicate effectively with internal teams to ensure smooth project execution, client onboarding, and overall client satisfaction. Presentation Support: Contribute to the development of presentations, providing insights, data, and visual materials as required. Assist in the preparation of client-facing and internal pitch materials. . Qualifications: Education: Bachelor s degree in Business Administration, Marketing, Communications, or a related field. Equivalent work experience will be considered. Experience: 1-3 years in business development, lead generation, or related roles, within advertising or media industries. Familiarity with Zoho CRM or similar customer relationship management platforms. Proven experience managing or mentoring team members. Experience in OTT CTV ad space is a plus. 1-2 years of outbound sales experience is a plus. 1-2 years of client-facing roles is a plus. Prior experience working in US markets will be preferred Skills: Strong organizational and analytical skills with a meticulous eye for detail. Excellent verbal and written communication skills. Ability to collaborate across multiple departments and manage competing priorities. Proficiency in presentation tools such as PowerPoint or Google Slides. Attributes: Self-starter with a proactive approach to problem-solving and process improvement. Comfortable working in a fast-paced, evolving environment. Team-oriented with a commitment to fostering collaboration and shared success. Qualification : Bachelors degree in Business Administration, Marketing, Communications, or a related field. Equivalent work experience will be considered.

Position Summary: You are the right candidate for us if you are a deadline-oriented, team player who is a self-starter exhibiting strong follow-up and multi-tasking skills to support content and technical operations efforts for teams in both the US and India. You have a strong desire to be part of a best-in-breed distribution company with a penchant for film and tech. You have a natural eye for quality and be able to spot problems at a glance, both at the qualitative and technical level. Your work will support the successful distribution of content across FAST OTT distribution platforms. Responsibilities/Duties: Perform QC evaluation on digital deliverables for technical acceptability against spec guides. Encode/Transcode assets based on distribution platform requirements. Manage the export and vetting of licensor-supplied metadata. Manage incoming libraries of content by categorizing and backing up files to AWS cloud storage. Technical lead and owner of content-partnership accounts as needed. Vet QC reports in our proprietary digital supply chain software and ensure assets complete in the ingest log. Fix titles that error on distribution platforms and ensure fixed files are ingested into proprietary software for re-delivery Administrative duties including but not limited to, coordinating bi-weekly technical calls, generating weekly reports, logging QC evaluation in project management software. Specific Knowledge Abilities and Skills: 1-3 years prior experience in quality control, transcoding, packaging, and delivery of digital assets or performing similar duties preferred. Experience or a basic familiarity with programs such as Final Cut Pro, QuickTime 7 Pro, Switch Plus, and MacCaption preferred. Experience or a basic familiarity with Adobe CC Suite (Photoshop, After Effects, Media Encoder, Premiere, Illustrator) preferred. Video Editing experience and ability to troubleshoot quality control issues, software, and player anomalies. Ability to autonomously make frequent "subjective" decisions to determine the "severity rating" for quality defects, determining which defects are acceptable or rejectable. Experience or a basic familiarity with Aspera and FTP/SFTP delivery systems preferred. Familiarity with Microsoft Office Suite. General knowledge of SMPTE Standards for digital distribution. Familiarity with Amazon Web Services (AWS). Experience with Monday.com or similar project management software. General knowledge of SMPTE Standards for digital distribution. Degree in related field (Film/Media/Communications) preferred but not required. Excellent organizational and prioritizations skills. Ability to work under pressure and manage multiple deadlines. Ability to effectively communicate internally as well as with external partners. Excellent verbal, written, and research skills. Qualification : Degree in related field (Film/Media/Communications) preferred but not required.

Job Title: Senior PHP Developer Location: Kolkata Job Description: We re looking to hire experienced Senior PHP Developers who have the expertise to lead a team effectively. While the ideal candidate would meet all of the listed requirements, any highly experienced developer is encouraged to apply. Roles & Responsibilities: Work closely with the IT team to complete projects. Troubleshoot and resolve issues related to PHP programs. Ensure smooth operations of web processes and infrastructure. Create scripts to optimize client systems and meet performance objectives. Test and develop software for client applications. Document software created for reference and future use. Utilize source debuggers and write or modify client software. Ensure project deadlines are met with high-quality results. Requirements: Bachelor s degree or higher in Computer Science, Information Technology, or a related field. Previous experience in leading a software development team is a plus. Strong knowledge of PHP, MySQL, and JavaScript. Experience with PHP MVC frameworks such as Laravel, CodeIgniter, CakePHP, or Zend is preferred. Experience in developing high-end web applications with PHP, MySQL, AJAX, and API integration is a plus. Solid understanding of HTML5 and CSS. In-depth knowledge of MySQL, including database design, performance optimization, stored procedures, and triggers. Experience working in Linux environments (Debian and RHEL-based distros preferred). Knowledge of eCommerce shopping cart development with shipping and payment gateway integration. Proficiency in JavaScript and at least one JavaScript framework (preferably jQuery or AngularJS). Experience with repository management and version control systems (preferably Git). Any relevant certifications are preferred. Nice to Have: Knowledge of UX/UI patterns. Experience in mentoring and leading team members. International professional certifications (PSPO, PSM, etc.). Commercial experience in FinTech, Healthcare, Retail, Logistics, or Enterprise domains. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : Bachelors degree or higher in Computer Science/Information Technology or related field.

Senior Manager / Manager Wealth Manager (Retail) Location: Kolkata Experience: 5 8 Years Functional Area: Wealth Management, HNI Handling, Corporate Client Handling Educational Qualification: Graduate / Postgraduate (Any discipline) Key Responsibilities Portfolio Analysis: Conduct comprehensive reviews of clients insurance portfolios to ensure optimal coverage and alignment with financial goals. Risk Inspection: Undertake detailed risk inspections and implement strategies to maximize insurance protection. Customized Policy Design: Develop tailored insurance policies based on assessments of needs, risk profiles, and current portfolios. Loss Mitigation: Recommend and implement proactive measures for loss minimization and risk mitigation. Negotiation & Procurement: Secure competitive rates and terms with insurers to provide the best possible solutions for clients. End-to-End Management: Provide seamless management of insurance portfolios, ensuring continuous optimization and service excellence. Client Advisory: Build strong relationships with High Net-Worth Individuals (HNI) and corporate clients, offering personalized advisory support. Qualification : Graduate / Postgraduate (Any discipline)

C++ Developer Senior Software Engineer Location: Kolkata Department: Engineering Experience: 4 6 years Employment Type: Full-time About Videonetics Videonetics is a global innovator in AI-powered video computing solutions, delivering intelligent video management, analytics, and security systems across industries. Our mission is to make the world smarter and safer through cutting-edge technology. Who You ll Work With You will join the core engineering team, developing high-performance, scalable systems for video surveillance, video analytics, and platform services. Collaborating with system architects, media pipeline developers, and AI engineers, you will design advanced C++ modules optimized for x64 architectures, integrating GPU and CPU acceleration. What You ll Do Design and implement high-performance C++ modules for video capture, streaming, encoding, and decoding. Develop optimized components for real-time analytics, computer vision, and media pipeline control. Work with hardware acceleration (GPU, Intel OpenVINO, CUDA) and low-level system APIs. Participate in performance tuning, multithreaded development, and debugging across platforms. Collaborate on integration with AI models, media servers, and video storage subsystems. Key Responsibilities Develop and maintain C++ code for core video surveillance and analytics systems. Implement support for video streaming protocols (RTSP, RTP, RTMP) and codecs (H.264, H.265, MJPEG). Optimize video I/O, buffering, synchronization, and hardware acceleration. Work on multi-platform deployment (Linux, Windows) using modern CMake and cross-compilation toolchains. Handle system-level diagnostics, memory management, and crash recovery. Participate in peer code reviews and maintain coding standards and documentation. 4 6 years of hands-on experience in modern C++ (C++11/14/17). Strong background in multithreading, STL, and system programming. Experience with GStreamer, FFmpeg, OpenCV, or custom media pipelines. Proficiency with debugging tools such as GDB, Valgrind, and profilers. Familiarity with GPU programming (CUDA/OpenCL) or Intel OpenVINO is a plus. Experience in cross-platform development, especially on Linux. Knowledge of IPC, socket programming, and real-time systems is desirable. Why Join Videonetics Work at the forefront of AI-driven video computing. Collaborate with top-tier partners and industry leaders. Competitive salary, performance incentives, and professional growth opportunities. Contribute to products that enhance safety, efficiency, and sustainability, making a meaningful impact. If you are passionate about building innovative, high-performance video computing products, join us and be part of Videonetics growth journey!

Role: QA Analyst Experience: 3 7 Years Location: Kolkata Industry Type: Software Product Department: Engineering Software & QA Role Category: Quality Assurance & Testing Education: UG: B.Tech/B.E., B.Sc, or BCA in any specialization About the Role We are looking for a passionate and detail-oriented QA Analyst to join our Quality Assurance team. In this role, you will play a key part in ensuring the reliability and performance of our childcare management software through a combination of manual and automated testing. This is an exciting opportunity to work in a fast-paced environment, sharpen your technical skills, and contribute to the delivery of high-quality software solutions. Key Responsibilities Perform various types of testing including Functional, Regression, Acceptance, Smoke, and Exploratory testing Design and execute automated tests using Selenium/WebDriver Understand and work with relational databases; write and execute SQL queries Collaborate closely with developers, product managers, and other QA team members in an Agile development environment Ensure timely identification, documentation, and tracking of software defects Participate in continuous improvement of testing processes and contribute to QA best practices Perform manual testing where automation is not feasible (Bonus): Experience testing mobile applications (Android/iOS) is a strong advantage Required Skills & Qualifications 3 7 years of experience in software quality assurance Strong experience in automation testing with Selenium Good understanding of Agile methodologies Proficient in SQL with the ability to write and analyze queries Solid understanding of software development life cycle (SDLC) and testing methodologies Strong problem-solving skills and attention to detail Excellent written and verbal communication skills Ability to work independently and collaboratively in a team setting Knowledge of Java for automation scripting is desirable Opportunity to work on meaningful products with real-world impact A collaborative, innovation-driven work culture Exposure to the full product lifecycle Competitive compensation and growth opportunities If you're passionate about quality, automation, and continuous improvement and you're excited to be part of a dynamic and growing team we d love to hear from you! Qualification : B.Tech/B.E., B.Sc, or BCA in any specialization

About the Job Qualification: MBA/PGDM from a recognized University Experience: 10 years of Relevant Experience Preferred Industries: Stationery, FMCG, Consumer No of vacancies: 1 Reporting: Kolkata (HO) Gender: Male preferred Criteria Required Planning and executing marketing strategies to promote a company's products and services in foreign markets. To ensure participation in international marketing tools such as Expo, Fair. Conduct market research and analysis to identify market trends, customer needs, and competitive landscape in international markets. Build and plan the short and long-term marketing strategy for the region and take charge of executing it on the ground. Should have good knowledge about the Latin American Market. Benchmarking competition and ensure mark to market performance. Extensive traveling experience required. Key Requirements Develop Sales Strategy for the Latin American markets. Build and maintain relationships with clients and prospects. Develop the distribution network, identify buyers, negotiate and finalize business contracts. Build and develop market intelligence for each country. Being aware of Exports related documentation and regulatory compliances. Managing the team and overall budgets. Attend all social, industry, and business networking events in the region on behalf of the company. Qualification : MBA/PGDM from a recognized University