Operations Project Manager Jobs in Hyderabad

Position: Senior Account Manager - Campus Operations Location: Onsite at Campus, Hyderabad Experience: 5-8 years | Full-Time Company Overview: Our vision is to be the leading EdTech company transforming engineering colleges across India. We strive to ensure every engineering student receives a holistic, industry-relevant education that boosts skills and employability. We empower students by bridging the gap between academia and industry, shaping the next generation of skilled professionals who will drive the nation s progress. About the Role: If you believe that colleges are more than classrooms that they can be launchpads for careers this is your mission. As a Senior Account Manager - Campus Operations, you will be the face of byteXL on campus, deeply embedded within the college ecosystem. You ll build meaningful relationships, drive cultural change, mentor students and educators, and ensure smooth operations, all while solving real-time challenges hands-on. What You'll Own: Campus Ownership: Represent byteXL on campus available, approachable, and proactive. Live on-premises and integrate fully into the college ecosystem. Embody byteXL s values consistently in your daily interactions. Learning Outcomes and Educator Enablement: Observe classrooms, track platform usage, and provide actionable feedback to educators. Mentor educators to maintain high standards of punctuality, engagement, and delivery. Foster a culture of continuous improvement in teaching quality and student outcomes. Plan classes and optimize educator schedules for smooth operations. Student Success and Mentorship: Act as a mentor to students listen, support, and guide their growth. Analyze student performance data to identify gaps and coordinate improvements. Identify and nurture curious students, encouraging deeper learning journeys. Organize student events, coding challenges, and workshops in collaboration with industry partners. Stakeholder Management: Manage relationships with college leadership including Deans, TPOs, and HODs. Share governance reports, conduct performance reviews, and manage expectations diplomatically. Lead contract renewals with confidence and clarity. Represent byteXL in all interactions, from casual conversations to high-stakes discussions. Strategic and Cultural Leadership: Scout and recommend talented trainers and future account managers. Drive cultural transformation across the educator community. Continuously improve processes and resolve operational challenges. Maintain emotional resilience and curiosity to thrive in a fast-paced environment. What Makes You a Great Fit: 5-8 years experience in account management, operations, or education strategy. Strong interpersonal skills able to inspire educators, earn student trust, and influence senior leaders. Comfortable working with data able to analyze numbers and extract meaningful stories. Proven track record of managing projects end-to-end with 24/7 accountability. A doer, thinker, and storyteller able to shift seamlessly between roles as needed. Bonus Points If You: Have experience in EdTech or managing large-scale educational programs. Have coached or mentored students before. Can tell compelling stories to students, educators, and college boards. Have solved coding problems on platforms like ours just for fun. Enjoy pushing the boundaries of what s possible on campus.

Position: Project Manager Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary + Bonus + Benefits About Innovapptive: Innovapptive is revolutionizing the industrial workforce by connecting front-line workers, back-office teams, and assets through our patented, Code-Free platform for SAP and IBM Maximo. Our solution digitizes traditionally manual, paper-based processes in maintenance, operations, and supply chain, empowering workers with configurable mobile apps and enabling real-time visibility and insights for back-office teams. Trusted by industry leaders like Newmont Mining, Shell, UNICEF, and Reckitt Benckiser, Innovapptive improves asset uptime, productivity, safety, and workforce management saving millions for our clients. Backed by Tiger Global Management, a global marquee fund with over $30 billion in assets and a history of investing in unicorns like Spotify and Netflix, we are driven by our people, innovation, and a mission to empower 350 million industrial workers worldwide. Role Overview: As a Project Manager, you will lead project delivery ensuring scope, timeline, budget, and quality targets are met. You will engage with customers, manage expectations, coordinate cross-functional teams, and mitigate risks to deliver business outcomes. Your role includes resource planning, stakeholder collaboration, and continuous project monitoring. Key Responsibilities: Lead project teams to deliver projects on time and as per requirements. Monitor progress and risks; resolve issues proactively and escalate as needed. Facilitate effective communication across project teams and departments. Develop, maintain, and communicate comprehensive project plans. Manage internationalization and translation project intakes and executions. Ensure project team members possess the required skills and qualifications. Perform other duties as assigned. Qualifications & Experience: Bachelor s degree in Business, Software Engineering, Computer Science, or equivalent. 5 7 years of project management experience in software development or software projects. Strong understanding of SDLC processes; ERP experience is a plus. Proficient with project management tools and methodologies. Excellent verbal and written English communication skills. Experience working in a global, customer-facing role. Ability to manage multiple priorities in a fast-paced, dynamic environment. Passion for continuous learning and skill development. What We Offer: Innovative, collaborative, and entrepreneurial work culture. Opportunity to work with global brands on impactful projects. Competitive salary with performance-based bonus. Comprehensive medical insurance covering family members. Paid maternity and paternity leave. Generous vacation and paid time off. Bi-annual performance reviews and transparent feedback. Access to extensive learning and development resources. Employee interest groups and clubs for professional and personal growth. Innovapptive is an equal opportunity employer committed to diversity and inclusion. We encourage applicants of all backgrounds to apply. Qualification : Bachelors degree in Business, Software Engineering, Computer Science, or equivalent.

Position: Implementation Consultant SCM Location: Hyderabad, India Employment Type: Full-Time, Salaried Travel: 0% - 10% Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is transforming industrial operations by uniting front-line workers, back-office teams, and assets through a patented, Code-Free connected worker platform integrated with SAP and IBM Maximo. Our mobile-first SaaS solutions digitize labor-intensive processes in maintenance, operations, and supply chain for leading global brands including Shell, UNICEF, and Reckitt Benckiser. Supported by Tiger Global Management and Vista Equity Partners, we empower 350 million industrial workers worldwide to work smarter, faster, and safer. Role Overview: As an Implementation Consultant SCM, you will lead the end-to-end implementation of Innovapptive s Inventory Management mobile solutions, focusing on Supply Chain, Inventory, and Warehouse Management. You will act as a functional consultant, working closely with customers to understand their business needs, deliver best-in-class mobile solutions integrated with SAP backend systems, and ensure successful project delivery following Innovapptive s project methodology. Key Responsibilities: Lead implementation activities for mobile solutions in Inventory & Warehouse Management, Supply Chain, Procurement, and Logistics domains. Serve as a functional consultant through the entire project lifecycle, delivering configuration, solution design, and integration support. Analyze customer business processes, identify gaps, and provide best practice recommendations aligned to product capabilities. Configure SAP MM, WM, SRM, and related modules, including Stock Transport Orders, Goods Movements, Cycle Counting, Barcoding, Handling Unit management, and more. Collaborate with development teams to translate business requirements into technical designs. Communicate effectively with clients, document requirements, and manage project deliverables. Understand integration touchpoints and support backend SAP connectivity. Support multiple projects in a fast-paced environment, maintaining high quality and timely delivery. What You Bring: 4+ years total experience, with 2+ years functional consulting in SAP MM and Supply Chain Management. Strong hands-on experience with SAP MM, WM, SRM modules and business processes such as P2P, inventory management, procurement, and logistics. Expertise in SAP standard functionalities: stock transport, goods issues, inbound/outbound deliveries, RF/barcode processing, handling units, quality notifications, and PM work orders. Experience configuring workflows, master data replication, and user setup in SAP SRM. Ability to analyze and solve complex problems, leveraging SAP SD and CRM knowledge as needed. Excellent communication, client interaction, and documentation skills. Self-motivated, capable of working independently or as part of a team. Experience leading teams or coordinating project activities is a plus. Strong analytical and problem-solving mindset. What We Offer: Positive, innovative, and entrepreneurial work culture. Opportunities to work on impactful projects with global brands. Competitive salary and benefits including family medical insurance, paid parental leave, and generous PTO. Continuous learning and development through access to technical and product courses. Bi-annual performance reviews and OKR-driven growth environment. Participation in interest groups and team activities (Toastmasters, sports, book clubs, music). Innovapptive does not accept unsolicited resumes from search firms. Innovapptive is an equal opportunity employer and values diversity and inclusion. Qualified candidates will be considered without regard to any protected status under applicable laws.

Position: Program Director Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is revolutionizing industrial operations by connecting front-line workers, back-office teams, and assets via a patented, code-free platform integrated with SAP and IBM Maximo. Our mobile solutions digitize complex, paper-based maintenance, operations, and supply chain processes, empowering leading global brands like Shell, UNICEF, and Reckitt Benckiser to improve asset uptime, productivity, and safety. Backed by Tiger Global and Vista Equity Partners, we aim to empower 350 million industrial workers worldwide with innovative connected worker experiences. Role Overview: We are seeking a Program Director to lead our Center of Excellence (COE) based in Hyderabad. Reporting to the VP of Professional Services, you will oversee the on-time delivery of a portfolio of projects managed by multiple Project Managers, establish and evolve PMO processes, manage project financials, and mentor project teams. You will also manage key customer relationships, support pre-sales activities, and serve as the escalation point for project risks and issues, ensuring exceptional customer satisfaction throughout implementation. Key Responsibilities: Program Leadership Provide thought leadership and strategic guidance to customer executives and implementation teams. Lead multiple projects across customers, ensuring governance, methodology, and best practices are followed. Establish and evolve COE processes, implementation methodologies, and governance models. Communicate portfolio status and risks to senior leadership. Support scoping, estimation, and proposal/SOW creation in collaboration with sales teams. Program Management Manage resource allocation and staffing based on customer needs. Build and maintain strong customer relationships and stakeholder engagement. Ensure SLA/KPI compliance and customer satisfaction across projects. Manage portfolio financials, including P&L oversight and budget adherence. Support recruitment and hiring of Project Managers. Project Management Oversight Enforce adherence to delivery methodologies and best practices across projects. Oversee project delivery quality, timelines, and budget compliance. Guide Project Managers in risk, issue resolution, and RAID management. Resolve escalated issues, manage team dynamics, and mentor delivery teams. What You Bring: Required Qualifications: 5+ years in program director or senior management roles. Deep knowledge of project/program management frameworks (Waterfall, Agile). Strong expertise in performance metrics, data analysis, budgeting, and reporting. Proficiency with MS Office and program management tools (Smartsheet, MS Project, Basecamp, etc.). Excellent organizational, leadership, and communication skills. Strategic business acumen and executive presence. Proven experience managing large SAP or SaaS implementation programs (EAM, PM, MM, WM, EWM). Skilled at prioritization, planning, and delivering complex projects. Preferred Qualifications: Bachelor s or Master s degree in management or relevant field. Experience with Big 5 consulting firms as associate partner/partner. Familiarity with JIRA project management, reporting, and dashboards. Industry knowledge in Mining, Utilities, Chemicals, Oil & Gas. What We Offer: Positive, innovative, and entrepreneurial work culture. Opportunities to lead impactful projects with global brands. Competitive salary and comprehensive benefits including family medical insurance and parental leave. Generous vacation and paid time off. Bi-annual performance reviews aligned with OKRs. Continuous learning through extensive e-learning resources. Participation in diverse interest groups and team activities. Innovapptive does not accept unsolicited resumes from search firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion, providing equal consideration regardless of protected status under applicable laws. Qualification : Bachelors or Masters degree in management or relevant field.

Job Title: Senior Delivery Manager Company: Kanerika Inc. Job Location: Hyderabad, India Reports to: Co-founder; Head of Delivery About Kanerika Kanerika Inc. is a premier global software products and services firm specializing in innovative solutions for data-driven enterprises. Co-founded by Wharton Business School Alumni, we empower businesses to achieve their digital transformation goals and maximize business impact through effective data utilization. We leverage cutting-edge technologies and industry best practices to deliver custom solutions that optimize operations, enhance customer experiences, and drive growth. Awards and Recognitions: Best Place to Work 2022 by Great Place to Work Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today Frost & Sullivan India 2021 Technology Innovation Award for its Compass composable solution architecture Recognized for commitment to customer privacy and data security, with ISO 27701, SOC2, and GDPR compliances. Working for Us: Kanerika is rated 4.5/5 on Glassdoor for many good reasons. We truly value our employees' growth, well-being, and diversity. We offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. Our inclusive hiring practices, mandatory training on creating a safe work environment, flexible working hours, and generous parental leave prioritize employee well-being and success. Our commitment to professional development is evident through mentorship programs, job training initiatives, and support for professional certifications. Company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. Role Kanerika is seeking a highly skilled and motivated Senior Delivery Manager to join our dynamic team. Reporting directly to the Co-founder & Head of Delivery, you will be responsible for project deliveries across multiple domains and customers. You will provide hands-on expertise in the full software development lifecycle, from concept and design to testing, using agile methodology. Ideal candidates are proactive, have successfully managed customers and software deliveries, are go-getters, and are motivated to add value to job accomplishments. Locations: Austin (USA), Singapore, Gurugram (India), Ahmedabad (India), and Hyderabad (India). We are looking for you! As an ideal candidate for the Senior Delivery Manager position, you are a team player with a get-it-done attitude. Your intellectual curiosity and customer focus drive you to continuously seek new ways to add value. You thrive under pressure, maintain a positive attitude, and are willing to make choices that support your growth. You possess excellent communication skills, both written and verbal, and have a proven ability to create visually compelling designs that effectively communicate our core values and build high-performing, scalable, enterprise-grade applications & teams. Your creativity and proactive nature enable you to think differently, find innovative solutions, deliver high-quality results, and ensure customer referenceability. You have a strong sense of self-motivation and take ownership of your responsibilities, preferring to work independently with minimal supervision. You are process-oriented, have a methodical approach, and demonstrate a quality-first approach. You have successfully led mid to large-size teams and accounts. You consistently use constructive feedback mechanisms to improve team productivity, accountability, and performance. Your track record showcases your results-driven approach, consistently delivering success with published customer case studies. Overall, you possess a unique combination of skills, qualities, and experiences that make you an ideal fit to lead our delivery team(s). You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. You should be driving a team using data, data & data. This includes managing the number of teams, agile stories and their statuses, handling escalations/mitigations, planning ahead, identifying hiring needs (working with recruitment teams), enabling sales (with pre-sales teams), monitoring solutioning/delivery statuses (with dev managers/leads), and researching technologies/solutions (with architects). What you will do Manage project teams working on multiple technologies across data integration, automation, and analytics. Be the technology champion for customers and the single point of contact for delivery and accounts. Provide significant contribution to developing Technology Center of Excellence (COE) and best practices. Leverage business acumen and subject matter expertise. Work across the organization and maintain/build strong working relationships. Prioritize and plan complex tasks, delivering with consistent updates without follow-ups. Participate in management meetings and present high-level achievements, challenges, and roadmaps. Articulate well for growth and mitigate customer escalations. Work with project teams to implement best development practices and pay attention to details on design, technologies, and pitfalls. Ensure quality and transparency are built at every level. Mentor, direct, and coach your direct reports to be better leaders and successful technologists. Implement organizational policies consistently across your teams and identify star performers. Proactively communicate for every aspect of your influence (i.e., Projects, employees, customers, opportunities, performers, etc.). Collaborate with and contribute to other functions for the success of the company. Implement and improvise processes that are data and goal driven. Requirements Wh...

Operations Program Manager Customer Success (Hyderabad, India) Full-Time | Program & Business Operations | Salesforce Empower Operational Excellence. Drive Strategic Initiatives. Elevate Customer Success. Join Salesforce, the global leader in customer relationship management (CRM), as an Operations Program Manager and play a key role in shaping and executing global delivery programs that drive efficiency, scalability, and customer value. In this high-impact role, you ll be at the heart of business operations leading cross-functional initiatives, aligning with strategic goals, and ensuring operational excellence across the Professional Services Global Delivery Center (GDC). If you're a strategic thinker, a data-driven decision maker, and a collaborative leader with a strong foundation in business operations and program management, we want to hear from you. Location: Hyderabad or Bangalore, India Department: Customer Success / Professional Services Key Responsibilities Lead and manage strategic programs across Global Delivery Center (GDC) to support business growth, operational efficiency, and partner enablement Collaborate closely with stakeholders, sponsors, and cross-functional teams to define program scope, timelines, resources, and deliverables Plan and manage partner resource allocation for Cloud Practices, ensuring partner program objectives and KPIs are met Drive data-informed decisions through reporting, analytics, and insight generation to improve GDC performance Develop high-quality executive-level presentations to communicate program status, insights, and strategic direction Identify risks and dependencies early, implement mitigation strategies, and provide regular updates to senior leadership Continuously improve and optimize operational processes, ensuring program scalability and delivery excellence Coordinate with vendors and manage subcontractor-related program initiatives Advocate and support Agile/Scrum-based delivery models for improved cross-functional collaboration and execution Required Qualifications 10+ years of total experience in IT or related fields, with 5+ years in program management and business operations Strong hands-on experience managing business operations programs across multiple geographies or global delivery models Excellent analytical and problem-solving skills, with the ability to turn data into actionable insights Proven track record of successfully managing strategic initiatives with multiple stakeholders and cross-functional teams Advanced knowledge of Microsoft Excel for data analysis, modeling, and visualization Skilled in CRM tools experience with Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, or NetSuite is a plus Familiarity with project management tools such as JIRA, MS Project, or similar platforms Strong communication and stakeholder engagement skills, including experience working with executive leadership Experience in driving continuous improvement and process optimization within business operations Preferred Qualifications Understanding of Agile methodologies and Scrum practices; experience as or with a Scrum Master is an advantage Experience managing external vendors or subcontractor programs PMP or Agile certification is a plus At Salesforce, we re on a mission to help businesses transform through innovation, customer success, and operational excellence. As part of our Customer Success organization, you ll be empowered to make a real impact, work with cutting-edge tools, and join a culture of collaboration, purpose, and continuous growth. Enjoy world-class benefits, including: Comprehensive well-being and healthcare coverage Generous parental leave, adoption and fertility support Ongoing enablement via Trailhead and leadership coaching Opportunities to give back through Salesforce s 1:1:1 philanthropy model Be a part of the team driving customer success at scale. Apply now to build a better tomorrow.

Job Summary: Senior Operations Specialist Location: Hyderabad, India Grade Level: 09 Department: Operations Group Division: S&P Global Ratings Role Overview: As a Senior Operations Specialist, you will act as the central point of coordination for office operations, employee engagement, and executive support in S&P Global s Hyderabad Orion office. Reporting to the site leader, you will ensure operational efficiency through calendar, travel, and logistics management while also driving site-level initiatives in collaboration with global teams. Key Responsibilities: Support senior leadership by managing calendars, travel, logistics, and expenses. Lead site-level initiatives including employee engagement programs, large-scale meetings, town halls, and office communication efforts. Coordinate cross-functional projects with HR, Finance, Facilities, Security, and Procurement. Manage vendor relations, procurement workflows, seating/headcount data, and office supplies. Oversee project and operations documentation, newsletters, and internal communication. Provide a point of continuity for visiting leaders and remote team members. Identify process improvements to enhance operational efficiency and compliance. Who You Are: Education: Bachelor s degree or higher. Experience: 4+ years in administrative, operations, or office management roles preferably in IT or financial services. Skills: Strong project coordination, stakeholder management, and multitasking abilities. Excellent written and verbal communication. Proficient in Microsoft Office Suite, with experience in Excel, PowerPoint, and tools like Tableau. Familiar with project management methodologies such as Agile or SCRUM. Soft Skills: High emotional intelligence, initiative, and ability to work independently and under pressure. Comfortable working with diverse, global teams and senior stakeholders. What You ll Gain: Exposure to executive operations and high-impact initiatives within a global organization. Career development through interaction with cross-functional teams and senior leaders. A role that blends strategic thinking, operational oversight, and employee engagement. Access to best-in-class benefits and professional growth tools. About S&P Global Ratings: S&P Global Ratings is the leading provider of credit ratings, research, and sustainable finance opinions. We deliver independent insights that help businesses, governments, and institutions make decisions with clarity and confidence. As part of S&P Global, we empower global markets with data-driven intelligence. Qualification : Bachelors degree or higher.

Business Operations Analyst IT Managed Services Location: Hyderabad, India Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services. For over 25 years, Milestone has supported enterprise clients with IT transformation, innovation, and operational agility. We specialize in solutions like Application Services, Digital Product Engineering, AI/Automation, and ServiceNow. With over 3,000 employees, Milestone continues to drive industry-leading innovation through a people-first approach and collaborative work culture. Job Overview Milestone India is seeking a talented and dynamic Business Operations Analyst to join the Business Operations team. The role involves supporting Onshore Service Delivery Executives (SDMs) and Managers globally. You will analyze data, identify business opportunities, and improve operational efficiency. This position requires excellent attention to detail and the ability to work with multiple stakeholders. How You Will Make an Impact Review Business Policies & Processes: Analyze data and business information to identify opportunities for improvement and optimize operations. Financial Performance Reporting: Generate dashboards/reports on costs vs revenue for key customers. Identify cost-saving initiatives, billing leakages, and profitability opportunities. Cross-functional Collaboration: Work closely with executive management, delivery, sales, and finance teams to achieve company goals. Timecard Administration: Ensure accurate recording and billing of hours across multiple programs. Billing Analysis: Provide billing recaps and analysis for the delivery team to take corrective actions. Template Standardization: Standardize reporting templates for CSAT, QBRs, MBRs, and other KPIs. Customer NPS Reporting: Track and follow-up on customer NPS scores and provide reporting insights. SLA/KPI Reporting: Report on project SLAs, KPIs, and CPI index to measure performance. Process Automation & Centralization: Identify opportunities to centralize mundane tasks, automate processes, and reduce human errors. Vendor Feedback: Provide periodic feedback based on data and SLAs to improve efficiency and reduce costs. Financial Data Presentation: Present financial insights to key customers and internal stakeholders. Strategic Financial Planning: Experience in finance management, operations, budgeting, cost control, and M&A. Customer Billing: Centralize and validate billing accuracy across clients and vendors. Contract Management: Track SOW/CR renewals and ensure timely amendments and follow-up with stakeholders. Resource Tracking: Ensure resources are properly billed from day-1, tracking hires, terminations, and role movements. Adhoc Project Support: Handle new projects, assess, plan, and execute with support from the Team Lead. What You Will Need to Succeed Experience: At least 5-7 years in a Business Operations Analyst role, with 7-9 years of hands-on IT experience. Self-driven: Ability to work independently with minimal supervision. Analytical Skills: Strong analytical and organizational skills to enhance business performance and improve processes. Reporting Skills: Ability to generate insightful reports and present data to management and customers. Financial Acumen: Knowledge of finance and delivery to improve profitability and reduce delivery costs. Advanced Excel Skills: Strong proficiency in Excel, PowerPoint, and reporting tools (e.g., Tableau, Workday). Collaboration: Proven ability to build positive, constructive relationships with superiors, peers, and stakeholders. Agility: Willingness to stretch and contribute as needed. Exceptional Communication: Excellent verbal and written communication skills to interface with various teams. At Milestone, we believe in providing a collaborative, inclusive environment where employees are empowered to reach their full potential. By working at Milestone, you will have the opportunity to contribute to transformational IT solutions, enhance your skill set, and work with cutting-edge technologies.

Job Opening: Squad Lead SAP OTC - eCommerce Location: Hyderabad, India | Full-Time About the Role Join a global healthcare biopharma company in Hyderabad and be part of a 130-year legacy of success. Backed by ethical integrity and forward momentum, we strive to achieve new milestones in global healthcare. In this role, you'll work with cutting-edge technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Help us tackle some of the world's greatest health threats through innovation and execution excellence! Be a leader who uses data, analytics, and insights to drive decision-making and improve the customer journey. As part of our global Technology Centers, you ll collaborate with cross-functional teams to deliver business solutions that make a difference in global healthcare. Role Overview As the SAP OTC (Order to Cash) - eCommerce Technical Squad Lead for Animal Health IT, you will be responsible for managing the eCommerce local squad and delivering eCommerce solutions. This includes collaborating with global teams to design, implement, and optimize SAP solutions that enhance business operations and the customer experience. The ideal candidate will have strong experience in SAP eCommerce platforms and a proven track record in delivering successful projects. What You ll Do Collaborate with Global Business Process Lead on eCommerce and commercial stakeholders to ensure integration of eCommerce processes across the organization. Define technical solutions for SAP Commerce Cloud and the broader ecosystem. Support SAP Commerce Cloud development and manage daily operations within the eCommerce local squad. Provide technical guidance to development teams and other functional team members. Translate business requirements into technical specifications and design solutions. Ensure data accuracy and integrity across applications within the ecosystem. Troubleshoot and resolve complex issues related to eCommerce processes. Stay updated on industry trends, SAP advancements, and emerging eCommerce technologies. What You Need Bachelor s degree in Information Technology, Business Administration, or a related field. Minimum of 8-10 years of experience in SAP Commerce/Hybris with expertise in eCommerce, CMS, and Supply Chain applications implementations. 3-4 full life cycle implementations in SAP Commerce/Hybris (B2C and B2B platforms). Experience in SAP Commerce/Hybris eCommerce modules: cart, personalization, catalog, promotions, checkout, order management, and customer service. Strong understanding of Agile and Scrum methodologies. Knowledge of software engineering principles like design patterns, scalability, security, and performance optimization. Excellent project management skills with a track record of delivering projects on time and within budget. Strong analytical and problem-solving skills for troubleshooting complex issues. Excellent communication and interpersonal skills for collaborating with cross-functional teams. Experience with Spartacus (a nice-to-have) for front-end solutions in SAP Commerce. SAP certification in OTC or related modules is a plus. Join a global healthcare company that is making a real difference in patients' lives. Work on innovative health solutions for the world s most challenging diseases. Be part of a company that is evolving and always looking for new ideas and improvements. Collaborate with diverse teams and drive innovative solutions that have a meaningful impact. We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada, and MSD everywhere else. For more than a century, we ve been inventing for life, bringing forward medicines and vaccines for the world s most challenging diseases. Our company continues to be at the forefront of research, delivering innovative health solutions to advance the prevention and treatment of diseases that threaten people and animals globally. What We Look For Imagine waking up every morning knowing your work is saving and improving lives around the world. If you are intellectually curious, passionate about using your creativity and technical expertise to make a global impact, we want to hear from you. Join us and help us continue to bring hope to people fighting some of the most challenging diseases of our time. Qualification : Bachelors degree in Information Technology, Business Administration, or a related field.

Associate Manager, Customer Support At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. As an Associate Manager, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics, including contacts handled, first contact resolution rates, and quality scores. You will coach team members in a timely manner based on their performance against these metrics. Additionally, you will work closely with senior leadership to own optimization initiatives and contribute to roadmap efforts. This may include participating in interviews. You will become a subject matter expert on Coinbase's operational processes and workflows, collaborating across customer experience teams as needed. As business needs require, you may manage Customer Support Supervisors. To perform these duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at improving operations through the automate, eliminate, and optimize framework. Act as a trusted point of contact for escalations and high priority issues related to your scope. Achieve SLAs, productivity and quality metrics for your line of business/team members. Collaborate cross-functionally with Program, Quality, Training and Product teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills Potentially manage Customer Support Supervisors as business needs necessitate Participate in the interview and selection process for new customer support agents What we look for in you (ie. job requirements): Customer obsessed, motivated by Coinbase s mission and crafting a seamless support experience for our global customer base. Minimum of 8 years of relevant experience in financial services, technology and/or customer support. Minimum of 5 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Willing to work from an office at Hyderabad, India OR Manila Philippines Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Advanced experience in project management, analytics or quality assurance. Advanced degree in business, finance, customer experience and/or blockchain. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud Pay Transparency Notice:The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: 3,320,000 3,320,000 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights noticehere. Additionally, Coinbase participates in theE-Verify programin certain locations, as r...

Forward Deployed Solution Architect Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. Arcesium seeks an experienced Solution Architect to join our Client and Partner Development team as a Forward Deployed Solution Architect. As a Forward Deployed Solution Architect, you will bridge the gap between Arcesium s platform and clients' business requirements. You will show the customer value quickly and turn insights into scalable and repeatable long-term solutions. Forward Deployed Solution Architects work directly with Arcesium customer stakeholders and Arcesium product teams to solve sophisticated problems in the investment management businesses. What You'll Do Guide customer top stakeholders (Head of Operations, COOs) on the best ways to accelerate customer data strategy through Arcesium. Decompose customer problem into component parts, design scalable solution using platform capabilities as building blocks. Present solutions to customers verbally as well as written proposals, rich materials and illustrations. Work with prospective clients to define the scope and success criteria of PoC projects. Lead various projects including Proof of Concepts, Implementations and beyond. Manage stakeholder expectations, highlights project risks and mitigations, and lead governance meetings. Collaborate with Forward Deployed Software Engineers, Forward Deployed Data Strategists and Product teams for project success. Think critically to suggest improvements to the process, which may reduce costs, drive product innovation and result in increased sales conversion. Closely work with client developers getting them up to speed on Arcesium s technical architecture, platform overview, hands-on API training, and data flow across applications. Present and discuss Arcesium's Product capabilities in Sales conversations. What You ll need: 8+ years of experience in client facing roles requiring a high degree on consultative and solutioning skills (e.g., client solutions, professional services and implementations, etc.), providing solutions and building and driving product development. Experience in investment management operations and life cycle ranging from but not limited to Master data management of Securities, Trades, accounting, NAV generation, reconciliations etc. Strong domain expertise in typical middle and back-office operations for a hedge fund, fund admin. Experience in technology and software development environment is a plus. Ability to drive cross-functional medium & large-scale projects, across business and technology domains; stakeholder management across levels is required. Strong interpersonal skills and experience building strong internal and external relationships. Strong communication skills, including the ability to be influential and persuasive with stakeholders. Familiarity with cutting edge cloud solutions and data analysis techniques.

IIM - Assistant Manager Experience: 0 - 1+ Year Location: Hyderabad Job Summary: The Assistant Manager- IIT will support the management team in overseeing daily operations and ensuring the efficient functioning of the department. The role requires strong leadership skills, excellent communication abilities, and the capability to manage and mentor team members. Key Responsibilities: Assist in the planning, coordination, and supervision of daily activities within the department. Manage and monitor staff performance, providing guidance and support to ensure high levels of productivity and morale. Ensure compliance with company policies and procedures, as well as industry regulations. Develop and implement strategies to improve operational efficiency and effectiveness. Handle customer inquiries and complaints, ensuring timely and satisfactory resolution. Prepare and analyze reports on departmental performance, identifying areas for improvement and implementing corrective actions. Collaborate with other departments to ensure seamless integration of operations. Assist in budget preparation and management, ensuring cost-effective use of resources. Participate in recruitment, training, and development of staff. Stay updated on industry trends and best practices to ensure the department remains competitive and innovative. Employee Benefits: 5 day working Free Lunch and Snacks Festivals, family day and team outing Health insurance Flexi working environment Company Sponsored certifications Travel opportunities Bonuses- Fixed, variable, project linked, referral etc. Disclaimer: Machint is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Machint is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.machint.com and Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job Title: Senior Product Manager/Strategy Company: Oracle Location: Hyderabad Position Summary Oracle is seeking a Product Manager for its Oracle Insurance Policy Administration (OIPA) product within the Life & Annuities insurance space. OIPA is a leader in the market for life insurance policy administration, offering scalable and flexible solutions for life insurers. As a Product Manager, you will lead the full lifecycle of these products, from ideation through to market launch, working closely with cross-functional teams to deliver customer-centric solutions. Key Responsibilities Product Leadership: Own the end-to-end product lifecycle for Life & Annuities insurance solutions. Define and execute the product strategy, roadmap, and vision, aligning with organizational goals and market needs. Collaborate with cross-functional teams (engineering, design, marketing, sales, operations) to deliver innovative, scalable solutions. Industry Expertise: Possess deep knowledge of Life & Annuities insurance products (term life, whole life, universal life, annuities, riders). Lead the design of product templates and configurations for streamlined implementation. Stay updated on regulatory, market, and technological trends to anticipate changes and opportunities. Innovation with GenAI: Explore and implement Generative AI-driven solutions to enhance product personalization, underwriting, customer service, and claims management. Work closely with data science and engineering teams to develop AI-enabled tools and bring innovative solutions to market. Stakeholder Communication: Present complex ideas and strategies to stakeholders, clients, and executive leadership in a compelling manner. Develop persuasive product documentation, including business cases, product requirements, and technical specifications. Represent Oracle at industry events, conferences, and client meetings. Implementation Expertise: Leverage experience in implementing Life & Annuities insurance products across various platforms. Work with delivery teams to ensure seamless product launches and customizations. Additional Responsibilities: Gather and document business requirements for new enhancements. Collaborate with product teams to develop user stories, UI mock-ups, and solicit user feedback. Work with sales and marketing teams to develop product collateral and maximize product adoption. Conduct presentations and training sessions to internal stakeholders, customers, and partners. Ideal Candidate Qualifications/Skills Education: Bachelor s or Master s degree in Commerce, Business, or Computer Science from a reputed college/university. Experience: At least 8 years of relevant experience with a minimum of 6 years in Life & Annuities insurance. Industry Expertise: Strong experience in designing or implementing Life & Annuities insurance products. Solutioning Skills: Proven track record of delivering client-focused solutions and managing implementation plans. Project Management: Ability to manage multiple projects, deadlines, and priorities in a fast-paced environment. Collaboration: Strong organizational skills and the ability to work effectively across cross-functional teams. Self-Starter: Proactive, results-driven with a focus on continuous improvement and staying updated with emerging market trends and technologies. Certifications: Any certifications in the Life Insurance domain are a plus. Preferred Skills Experience with Generative AI applications in insurance. Strong leadership and communication skills to engage internal and external stakeholders. Prior experience with insurance policy administration systems. Qualification : Bachelors or Masters degree in Commerce, Business, or Computer Science from a reputed college/university.

Job Title: Product Manager - Life & Annuities Insurance Solutions Company: Oracle Location: Hyderabad Position Summary Oracle is looking for a Product Manager to join the Oracle Insurance Policy Administration (OIPA) team. OIPA is a market leader in Life Insurance Policy Administration, helping insurers streamline their operations on a single platform, running on the secure, scalable Oracle Cloud Infrastructure. This role involves owning the entire product lifecycle for Life & Annuities insurance solutions and driving the product strategy, innovation, and customer experience. Key Responsibilities Product Leadership: Own the end-to-end product lifecycle, from ideation to market launch, for Life & Annuities insurance solutions. Define and execute the product strategy, roadmap, and vision, aligning with organizational goals and market needs. Collaborate with cross-functional teams (engineering, design, marketing, sales, operations) to deliver customer-centric, scalable solutions. Industry Expertise: Bring deep knowledge of Life & Annuities insurance products (term life, whole life, universal life, annuities, and riders). Lead the design and conceptualization of product templates and configurations to streamline implementation. Stay updated on regulatory, market, and technological trends to anticipate changes and opportunities. Innovation with GenAI: Implement Generative AI-driven solutions to enhance product personalization, underwriting, customer service, and claims management. Collaborate with data science and engineering teams to develop AI-enabled tools and deliver innovative solutions. Stakeholder Communication: Present complex ideas and strategies to stakeholders, clients, and leadership in a clear, compelling, and professional manner. Develop persuasive documentation, including business cases, product requirements, and technical specifications. Act as a thought leader, representing Oracle at industry events, conferences, and client meetings. Implementation Expertise: Leverage experience in implementing Life & Annuities insurance products across multiple platforms. Partner with delivery teams to ensure seamless product launches and customizations, meeting client-specific requirements. Additional Responsibilities: Gather and document business requirements for new enhancements and product developments. Collaborate with the product team to develop user stories, UI mock-ups, and analyze user feedback. Work with sales and marketing to develop high-quality product collateral and maximize product adoption. Conduct presentations and training sessions for internal stakeholders, customers, and partners. Ideal Candidate Qualifications/Skills Education: Bachelor s or Master s degree in Commerce, Business, or Computer Science from a reputable college/university. Experience: 8+ years of experience in Life & Annuities insurance, with at least 6 years in life insurance. Solutioning Skills: Strong history of delivering extraordinary solutions to clients and managing implementation plans. Project Management: Ability to manage multiple projects, deadlines, and priorities in a fast-paced environment. Collaboration: Excellent collaboration and organizational skills; ability to work effectively across diverse teams. Self-Starter: Proactive, results-oriented, with a can-do attitude and focus on continuous improvement. Insurance Expertise: Prior implementation or product development experience in insurance policy administration systems. Certifications: Any certifications in the life insurance domain are a plus. Qualification : Bachelors or Masters degree in Commerce, Business, or Computer Science from a reputable college/university.

Overview At Microsoft, our core mission is empowering every person and every organization on the planet to achieve more. Industry Solutions (IS) is a global organization of over 16,000 strategic sellers, industry experts, elite engineers, architects and consultants, who along with delivery experts are working together to bring Microsoft s mission of empowerment and cutting-edge technology - to life for the world s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Qualifications Required/Minimum Qualifications Bachelor's degree OR Master s degree in computer science, Information Technology, Engineering, or related field AND 14+ years experience in developing technology solutions, practice development, architecture, and consulting. Additionalor Preferred Qualifications Technical or Professional Certifications Inclusive and collaborative driving teamwork and cross-team alignment. Strong partner relationship management and solution development skills. Conversant knowledge of competing platforms and solutions. Strong executive presence including communication and presentation skills with high comfort to large and small technical audiences. Problem solving mentalityleveraginginternal and/or external resources, conflict resolution, and follow through with partners. Orchestration of application development lifecycle. Demonstrable architecture, design, implementation, and/or support of complex application architectures Candidates must alsodemonstrate the abilityto adapt tonew technologies, learn quickly, and understand relevant cloud trends is required. Other The job may require travel. Fluent English verbal and written communications skills area must. /span> Responsibilities Architecture and Design Leverages a structured approach to architecture projects using existing methodologies (e.g., Waterfall, Agile, Iterative) that make use of existing reference architecture and establishedarchitectural styles and design patterns. Defines and documents the Architecture through an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to communicate the value proposition of the business solution Leads cost-based and technology-based discussions to explain the architecture in terms of its build, deployment, and ongoing operational use todeterminecustomer appetite for the business solution. DemonstrateROI that the business solution realizes. Collaborates with the Project Manager to jointly drive project/technical governance of the design, build, and deployment into use of proof of concepts (POCs) and pilots. Collaborates with business sponsor and customer/partner stakeholders (e.g., Business users, Enterprise Architects, Security Team, Operations Team) to gather and ratify requirements and constraints. Manages and resolves ambiguity in the requirements and documents assumptions and implications where it cannot be resolved. Drives development and execution of Test Plans to prove that each requirement/constraint has been implemented as expected by the customer. Collaborates with Project Manager and Account Team toidentify, categorize, and communicate business and technical risks. Generates new and/or improvements to existing intellectual property.Drives the re-use of intellectual property and recommends practices in both pre-sales and delivery. Participates and contributes to internal/externalcommunities. Trusted Advisor Develops a network of internal/external relationships to build influence in addressing problems/ blockers and facilitating additional views on the matter of interest. Stays up to date on Microsoft s technologies, products. Uses evidence-based arguments that articulate complex concepts in a simple manner to respectfully challenge Microsoft and customers / partners when a decision or course of action will not produceoptimalresults. Serves as the "technical conscience" to challenge the status quo and unrealistic expectations. Proactively resolves conflicts and seeks resolution to balance the overall outcome. Thought Leadership Shares ideas, insight, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with internal team. Acts a mentor to junior colleagues to educate them on technical and non-technical concepts. Technology Areas Designing scalable solutions on Azure cloud platforms with focus on performance and resiliency, utilizing microservices architecture, data structures, modern application design patterns, and anti-patterns, such as MVC, CQRS and/or SAGA Engineering distributed applications within architectural scenarios such as Web andIoT Extensiveexperiencein application development including implementing,customizing, operating, and troubleshooting Azure Cloud solutions. Comprehensiveexpertisein microservices, Docker, and Kubernetes. Containers for packaging application deployment units and interacting with container-orchestration technologies such as Kubernetes, Service Fabric, Cloud Foundry DefiningCI/CDpipelines to automate test and release across different application environments using concepts such as Blue/Green and Canary deployments and related technologies (e.g.,Jenkins, Spinnaker, Azure for DevOps, Chef, Puppet) Strong working knowledge of security controls such as encryption, AuthN/AuthZ, application monitoring and end-to end Telemetry. Proficient with one or more Cloud Databases such as Azur...

About the Job Like Google's own ambitions, the work of a Software Engineering Manager goes far beyond Search. This role combines technical leadership with team management to drive large-scale, impactful projects while enabling your team of engineers to deliver their best work. You ll not only contribute to product strategy and manage project goals but also foster the growth of talented engineers across your team. Google s engineering teams tackle challenges in information retrieval, artificial intelligence, distributed computing, large-scale system design, networking, security, and data analytics, among others. As a manager, you will lead engineering teams across multiple locations and drive high-impact solutions for complex challenges. Our Enterprise Data & Engineering (EDE) team is focused on unlocking the value of enterprise data, making it accessible, reliable, secure, and actionable for Googlers. Corp Eng builds business solutions that scale globally to support Google s internal operations and services. Our mission is simple: We are Google for Googlers delivering tools and experiences that help every Googler create impactful products and services. Responsibilities Conceive and deliver data management and analytics solutions to meet Googlers' needs, driving high-impact projects across Google. Influence Connected Data strategy, ensuring consistent and secure data assets built on canonical entity schema for higher-level insights. Ensure data integrity and security, implementing procedures to maintain the highest levels of confidentiality and data protection. Partner with internal teams to define and implement solutions that improve business processes. Maintain the highest standards of development practices, including technical design, systems configuration, testing, and writing clean, modular code. Minimum Qualifications Bachelor's degree or equivalent practical experience. 8 years of experience in software development using one or more programming languages (e.g., Python, C, C++, Java, JavaScript). 3 years of technical leadership experience overseeing projects, with 2 years in people management or team leadership. Experience in data management, data integration, distributed databases, and SQL pipelines. Preferred Qualifications Master s degree or PhD in Computer Science or a related technical field. Experience implementing and integrating third-party applications in domains like Finance, Supply Chain, HR, and Marketing.

About HSBC If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you re aiming to reach the top or take your career in an exciting new direction, HSBC provides opportunities, support, and rewards to help you achieve your goals. With operations in 64 countries and territories, HSBC is one of the largest banking and financial services organizations in the world. We strive to be at the forefront of global growth, enabling businesses to thrive, economies to prosper, and helping individuals realize their ambitions. Role: Project Manager We are currently seeking an experienced professional to join our team as a Project Manager. In this role, you will lead complex IT infrastructure projects, engage with stakeholders, manage project alignment, and oversee financial and executive reporting. You will be a critical part of ensuring that HSBC s projects are successfully delivered and aligned with wider organizational goals. Key Responsibilities: Stakeholder Engagement: Influence the project approach and secure stakeholder buy-in for the project plan, commitments, and changes. Support project and technology teams to proactively manage delivery, balancing scope, schedule, resourcing, dependencies, communications, and budget. Project Alignment & Reporting: Ensure the project aligns with wider program objectives and, when necessary, the broader change portfolio across HSBC. Oversee the monitoring and reporting of progress, issues, dependencies, and risks to program management, internal stakeholders, and steering committees. Provide recommendations to guide decision-making to ensure continued progress toward delivery and benefit realization. Financial Management: Track and manage operating and capital spending within budgetary constraints, identifying risks and discrepancies. Ensure adherence to financial processes and report on financial business case commitments. Project Management Office (PMO): Assist in developing and managing the project management office (PMO) or project management practice. Encourage adherence to the project management framework, security controls, and technology architecture by ensuring compliance with standard controls. Executive Reporting: Provide timely updates to global/regional/business functions and contribute to executive leadership teams to assess performance against project/program objectives. Help identify future roadmaps and areas for improvement. Requirements: Experience: Proven experience managing large, complex IT infrastructure projects and programs using Waterfall, Hybrid, and Agile methodologies. Strong ability to direct and influence stakeholders in a matrix-oriented environment and to build partnerships at both junior and senior levels. Extensive experience in delivering large-scale IT infrastructure projects in a global and complex environment. Proven experience in stakeholder and relationship management. Skills & Certifications: Strong project and program management skills, including decision-making, communication, critical thinking, analytical, and interpersonal skills. PMP or equivalent certifications are desirable. Experience in reporting and presenting to C-suite leadership, enabling executive teams to review performance against project/program objectives. At HSBC, you ll be part of a dynamic and innovative global organization that offers continuous professional growth, flexible working arrangements, and a collaborative work culture. Join us to make an impact on a global scale and shape the future of financial services.

About HSBC If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions. The Role We are currently seeking an experienced professional to join our team as a Project Manager. In this role, you will lead the design, development, and implementation of scalable, event-driven systems that bridge the gap between legacy and modern platforms. Your role will be pivotal in ensuring seamless communication, driving the integration of platforms, and leading end-to-end development efforts to deliver robust IT solutions. Principal Responsibilities Events Architecture and Development: Design, develop, and implement scalable, event-driven systems to ensure seamless integration and communication between legacy and modern platforms. Integration Expertise: Lead efforts to integrate legacy platforms with new systems while ensuring minimal downtime and maximum operational efficiency. Full Stack Development: Drive the full-stack development of applications, overseeing both front-end and back-end technologies. Technology Leadership: Provide technical guidance and leadership in the adoption of event-driven and microservices architectures, ensuring alignment with business and technical objectives. Collaboration: Work closely with cross-functional teams, including product managers, architects, and engineers, to deliver robust IT solutions that meet business needs. Stakeholder Engagement: Present technical designs, strategies, and outcomes to senior executives and key stakeholders in a clear and concise manner. Quality Assurance: Oversee quality assurance processes to ensure all deliverables meet the highest standards through rigorous testing and peer reviews. Documentation and Best Practices: Develop comprehensive technical documentation, contribute to organizational knowledge, and promote adherence to best practices across the team. Requirements Experience: 10-15 years of IT experience, including substantial experience in leading enterprise application development, delivery, and support. Project Management Expertise: Solid understanding of software development life cycle models, with expert knowledge of both Agile and traditional project management methodologies. Ability to blend these practices effectively to suit the project and business environment. System Integration: Proven success in integrating legacy systems with modern platforms. Cloud Platforms: Experience with cloud platforms like AWS, Azure, or GCP, focusing on serverless and event-driven services. Event Streaming Technologies: Familiarity with tools like Apache Kafka, RabbitMQ, or other event-streaming technologies. Database Experience: Hands-on experience with both relational (SQL) and NoSQL databases. Agile and SCRUM: Prior experience with SCRUM/Agile methodologies in enterprise-level application development projects. CI/CD & DevOps: Exposure to CI/CD pipelines, containerization (Docker), and orchestration tools (Kubernetes). Strong technical capabilities in DevOps, SAFe, and Agile control frameworks. Cloud Computing & Microservices: Experience in executing projects involving cloud computing, APIs, and microservices. Leadership & Mentorship: Proven ability to mentor, develop talent, and motivate teams to achieve optimal performance levels and career development. Stakeholder Management: Strong ability to translate technical details into business insights, and confidently present ideas and strategies to senior stakeholders and executives. Global Presence: Work for one of the largest financial services institutions in the world with operations across 64 countries and territories. Career Growth: Leverage HSBC s opportunities for professional development and career progression. Impactful Work: Play a key role in driving technological innovation and contributing to the future of global financial services. Qualification : At least 10 15 years of IT experience, including exposure to planning, leading, managing enterprise application development, delivery, and support.

Summary We are Novartis. Join us and help us reimagine medicine. • Novartis mission: At Novartis, we reimagine medicines to improve and extend people’s lives.• Global Clinical Supply Vision: To become an intelligent, agile organization to deliver more products to more patients more efficiently through empowered and highly capable Global Clinical Supply teams. • Clinical Trial Supply Manager Vision: Be a trusted business partner by designing & delivering clinical supplies to serve our patients with excellenceAbout the RoleHSEMajor accountabilities: • CTSM will be responsible for study supply leadership to ensure timely planning and execution of supply strategy for continued supply of clinical finished goods (supply drugs) to patients. • Study managers provides inputs in clinical study protocol, understand study design and are responsible for optimal clinical trial supply strategy in terms of packaging design and pro-active planning following a risk-based approach • Represent Global Clinical Supply as a single point of contact (SPOC) at trial level for the integrated Clinical Trial team (iCTT).·Accountability and leadership • Self awareness Open to seek and receive feedback Having Right attitude·Operational & Project excellence • Proactive in study planning and assigned portfolio • Ensures to have robust risk management (identification and mitigation of risks) and various scenarios to support decision-making process • Able to navigate through current processes and procedures , while focusing on continuous improvement • Setting priorities and holding self and others accountable to meet commitments. ·Stakeholder management & Interpersonal skills • Able to engage, influence, align and lead internal and external business partners • Ability to work well with diverse groups of people, handle conflict & challenging situations effectively and build formal and informal relationships·Communication Skills & Business mindset • Able to communicate effectively with different audiences • Ability to consider business necessities and financial indicators when taking decisions and managing budgets. ·Managing Change • Ability to effective rebound from set-backs and adversity when facing difficult situations • Ability to adopt to different situations and to operate effectively during times of uncertainty.Minimum Requirements:Work Experience: • Functional Breadth. • Managing Crises. • People Challenges. • Collaborating across boundaries. • Operations Management and Execution. • Project Management. • 3-4 years relevant experience.Skills: • Advanced Project Management. • Supply Chain Planning. • Supply-Chain Management. • Data & Digital Savviness with high learning agility • Knowledge of relevant regulations (GMP, HSE)Languages : • English.

Job Overview: The RFP Lead will be responsible for managing the entire RFP process for SAP implementation deals. This individual will coordinate with various stakeholders, including sales operations, technical and functional leads, project management, and organizational change management (OCM) experts, to ensure a comprehensive and competitive response. The RFP Lead will organize meetings, gather inputs from subject matter experts, and oversee the writing and submission of the RFP, ensuring alignment with customer requirements and internal standards. Key Responsibilities: RFP Management: Lead the end-to-end management of the RFP process, from initial review of customer requirements to the final submission. Stakeholder Coordination: Collaborate with the Morocco sales operations team to schedule meetings, organize workshops, and coordinate input sessions with technical, functional, PMO, and OCM experts. Content Development: Gather detailed information from subject matter experts (SMEs) and synthesize it into a compelling, comprehensive RFP response. Writing and Editing: Draft, edit, and format RFP documents, ensuring clarity, professionalism, and consistency with Cognitus branding and quality standards. Project Management: Develop timelines, assign responsibilities, and track progress to ensure on-time delivery of RFPs, managing any risks or challenges that may arise. Quality Assurance: Review and validate RFP responses to ensure they meet the customer s requirements and Cognitus best practices. Incorporate feedback and make necessary revisions. Cross-Functional Collaboration: Liaise with the PMO and OCM teams when project management and change management questions arise, ensuring accurate and relevant information is included in the RFP. Continuous Improvement: Maintain a library of standard RFP responses and templates, updating them regularly based on lessons learned from previous RFPs and customer feedback. Qualifications: Experience: Minimum of 5 years of experience in managing RFPs, proposals, or similar processes, preferably within the SAP or ERP implementation space. Project Management Skills: Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously. Technical Knowledge: Familiarity with SAP solutions and implementations, including functional and technical components. Experience working with PMO and OCM processes is a plus. Communication Skills: Exceptional written and verbal communication skills. Ability to convey complex technical concepts clearly and concisely. Collaboration Skills: Proven ability to work cross-functionally with sales, technical teams, and management to gather information and build cohesive responses. Attention to Detail: High level of attention to detail and quality assurance in written communications and documentation. Adaptability: Ability to adapt and respond to changing customer requirements and tight deadlines. Qualification : Minimum of 5 years of experience in managing RFPs, proposals, or similar processes, preferably within the SAP or ERP implementation space.