Operations Quality Manager Jobs in Bengaluru

General Manager Healthcare RCM Operations Job Category: Management Location: Bangalore Job Overview We are seeking an experienced General Manager Healthcare RCM Operations to lead end-to-end Revenue Cycle Management (RCM) operations across multiple clients. This leadership role is responsible for strategic planning, operational excellence, client management, team leadership, compliance, and financial performance, ensuring efficiency, accuracy, and client satisfaction in all RCM functions. Key Responsibilities Strategic Leadership Drive strategy, planning, and execution across all RCM functions including patient access, billing, coding, charge capture, claims processing, payment posting, AR follow-up, and denial management. Develop and implement initiatives to improve collections, reduce denials, and optimize cash flow. Align operational strategies with client expectations, regulatory compliance, and industry best practices. Operational Excellence Oversee large-scale RCM operations across multiple clients/accounts. Monitor key performance indicators (AR days, clean claim rate, denial rate, net collection rate, etc.) and drive continuous improvement. Implement process automation and digital transformation initiatives to enhance operational efficiency. Client & Stakeholder Management Serve as the primary point of contact for client leadership. Build strong client partnerships, ensuring SLAs, TATs, and quality standards are consistently met or exceeded. Manage escalations and drive resolutions with a client-focused approach. Team Leadership Lead, mentor, and inspire a large team of managers, SMEs, and associates across functions. Hire, train, and develop leadership talent to ensure a strong succession pipeline. Promote employee engagement, retention, and a performance-driven culture. Compliance & Quality Ensure strict adherence to HIPAA, CMS guidelines, and client-specific compliance requirements. Establish and maintain robust internal controls and audit processes. Collaborate with Quality and Training teams to maintain high accuracy and performance standards. Financial Management Own the P&L for assigned accounts and operations. Drive cost optimization initiatives without compromising service quality. Provide accurate financial forecasts, budgets, and performance reports to leadership. Key Skills & Competencies Deep expertise in US healthcare RCM (front-end to back-end). Strong knowledge of payer rules, coding guidelines, and HIPAA compliance. Proven experience in managing large-scale operations (250+ FTEs). Client-facing leadership with the ability to build CXO-level relationships. Data-driven decision-making with strong analytical and problem-solving skills. Experience driving digital transformation and automation (RPA, AI in RCM). Excellent communication, negotiation, and stakeholder management capabilities. Success Metrics Improvement in collections and AR performance. Reduction in denials and operational errors. Achievement of SLA and client satisfaction targets. Strong employee retention and a robust leadership pipeline. Profitability and cost optimization in line with business objectives.

Service Delivery Executive Department: Unitary Service Location: Bengaluru Job Purpose The Service Delivery Executive is responsible for ensuring high-quality service delivery and achieving revenue targets through effective management of service operations and channel partners. This role focuses on preventive maintenance, complaint resolution, and maintaining a high Customer Satisfaction Index (CSI). Key Responsibilities Complaint Management: Monitor open service complaints and ensure timely closure according to SLAs. Revenue Generation: Achieve financial targets through AMC, spare parts sales, and specialized service offerings. Quality Assurance: Adhere to preventive maintenance schedules and conduct regular service quality audits. Data Management: Maintain accurate customer information and end-user data within the internal systems. Customer Engagement: Drive proactive engagement to resolve concerns and improve the Customer Satisfaction Index (CSI). Partner Operations: Manage invoice processing, defective spare returns, and warranty claims from channel partners. Market Feedback: Collect and report competitor insights and market trends to HQ. Process Implementation: Ensure all channel partners adhere to standard systems and processes for smooth operations. Key Skills & Competencies Strong knowledge of UCPG products and service offerings. Technical expertise in service operations and channel management. Proficiency in vendor and dealer management. Strong negotiation, presentation, and interpersonal skills. Qualifications & Experience Education: Diploma or B.E. in a relevant discipline. Experience: 3 8 years in Service Delivery, Customer Support, or related roles. Qualification : Diploma or B.E. in a relevant discipline

Deputy Project Manager Experience: 10 15 years Location: Bangalore Job Overview We are seeking a highly skilled and experienced Deputy Project Manager to oversee the execution of residential development projects. This role will require you to manage day-to-day operations, ensure the project is on schedule, maintain high standards of quality and safety, and report progress to management. You will also be responsible for coordinating with contractors, internal departments, and ensuring effective resource mobilization. Key Responsibilities Project Planning & Execution: Plan, monitor, and execute day-to-day project activities as per the established schedule. Ensure progress aligns with project timelines. Progress Reporting: Regularly report project status to management, highlighting achievements, challenges, and milestones. Contractor Coordination: Conduct fortnightly meetings with contractors to review progress, resolve issues, and ensure compliance with project specifications. Quality & Safety Control: Monitor construction activities to ensure adherence to safety standards and quality control procedures. Resource Management: Mobilize and manage resources (manpower, materials, equipment) required for project completion. Coordination & Clarifications: Work closely with the Design and Management departments for drawing clarifications and adjustments. Drawing Analysis: Quickly study and interpret civil and MEP drawings. Raise RFIs (Requests for Information) on an immediate basis when required. Risk Analysis & Management: Conduct risk assessments and develop mitigation strategies to ensure smooth project execution. MIS Reporting: Prepare Management Information System (MIS) reports for tracking and reporting project metrics. Skills & Qualifications Educational Qualification: BE/BTech in Civil Engineering. Experience: 10 15 years in residential development, with a minimum of 2 years of experience in plotted developments. Stability: Minimum 2 years of tenure with previous employers. Technical Skills: Proficiency in AutoCAD, MS Office. Basic knowledge of MS Project and SAP. Knowledge & Expertise: In-depth understanding of civil and MEP drawings. Strong technical knowledge of high-rise monolithic residential structures. Ability to carry out detailed risk analysis and achieve project milestones. Experience in resource planning and mobilizing site resources efficiently. Desired Attributes Strong leadership and team coordination skills. Excellent problem-solving abilities and attention to detail. Ability to work under pressure and meet deadlines without compromising quality. Strong communication skills to interact with internal and external stakeholders effectively. Qualification : BE/BTech in Civil Engineering

Quality Manager Location: Bangalore Department: Operations About the Role IRP Systems, at the forefront of **high-performance e-powertrain systems**, is seeking an experienced **Quality Manager** to oversee all quality assurance and control activities in its automotive manufacturing environment. You will be instrumental in ensuring products meet **customer and regulatory standards** while continuously driving improvements in processes, reliability, and customer satisfaction. Key Responsibilities Quality Management System (QMS): Develop, implement, and maintain the QMS according to **IATF 16949**, **ISO 9001**, and customer-specific requirements. Quality Team Leadership: Lead and manage a team of quality engineers, inspectors, and technicians, ensuring adherence to quality standards and consistency. APQP & Core Tools: Manage **Advanced Product Quality Planning (APQP)**, **PPAP**, and **FMEA** activities to integrate quality into every stage of the product lifecycle. Quality Metrics Monitoring: Track and analyze key quality metrics (e.g., **scrap rate, PPM, customer complaints, warranty data**). Drive corrective actions for continuous improvement. Audits: Lead internal and external audits (**IATF, ISO, customer, and supplier audits**), ensuring full compliance with all quality standards. Customer Interface: Serve as the primary point of contact for customers regarding **quality issues** and performance reviews. Supplier Quality Management: Oversee **supplier qualification, audits, and corrective actions** to ensure quality consistency throughout the supply chain. Root Cause Analysis & CAPA: Facilitate **root cause analysis** and lead the implementation of **Corrective and Preventive Actions (CAPA)** to resolve issues and prevent recurrence. Continuous Improvement: Promote and lead a culture of continuous improvement using methodologies like **Lean, Six Sigma**, and problem-solving tools (**8D, 5 Whys, PDCA**). Compliance: Ensure compliance with all relevant safety, environmental, and regulatory standards applicable to the automotive industry. Skills and Qualifications Experience & Education Education: Bachelor s degree in Electronics Engineering or related fields. Experience: Minimum of **8 years in a Quality leadership role** within the automotive industry, and at least **10 years of experience in electronics and mechanical manufacturing**. Certifications & Standards Expertise Certifications: **Six Sigma Green/Black Belt certification is required.** Standards Expertise: Extensive knowledge of automotive quality standards (especially **IATF 16949**) and familiarity with **ISO 26262 (Functional Safety)**. Technical & Analytical Skills Quality Tools Proficiency: Expertise in using core quality tools such as **8D, APQP, FMEA, SPC, and MSA**. Manufacturing Knowledge: Familiarity with advanced manufacturing processes and technologies relevant to the automotive industry. Analytical Skills: Strong problem-solving and analytical skills to effectively address and resolve customer quality issues. Impactful Work: Contribute to the development of **high-performance e-powertrain systems**. Career Growth: Be part of a dynamic and rapidly growing company with opportunities for professional development. Competitive Benefits: Competitive compensation, flexible working options, and health coverage. Qualification : Bachelors degree in Electronics Engineering or related fields

Position: Vendor Management Associate Location: Bengaluru Department: Partner Operations Job Type: Full-Time About Laundryheap: Laundryheap is a fast-growing tech start-up that is transforming the laundry and dry cleaning industry. We offer a revolutionary service that picks up, cleans, and delivers laundry within 24 hours, and are currently available in 14 markets worldwide. After our successful launch, we are expanding our team to drive further growth and continue our global expansion. The Role: As a Vendor Management Associate, you will be a key player in supporting and enhancing the performance of our partner facilities across various regions. Reporting directly to the Compliance Manager, you will be responsible for ensuring smooth daily operations, resolving partner issues, and maintaining high-quality standards and scalability within our partner network. Your role will be crucial in driving performance, consistency, and operational excellence within our partner operations. Key Responsibilities: Oversee Daily Operations: Ensure consistent, high-quality service delivery from partner facilities, monitoring operations to maintain Laundryheap's standards. Partner Onboarding & Offboarding: Manage the end-to-end process for onboarding and offboarding partners, ensuring they meet operational standards and align with our business goals. Monitor & Support Partner Performance: Track and monitor Key Performance Indicators (KPIs) and partner performance, ensuring that operational targets are consistently met. Provide ongoing support to partners as needed. Conduct Regular Check-ins & Reviews: Lead virtual check-ins with partners to review their progress, address concerns, and reinforce expectations. Conduct monthly performance reviews covering key metrics such as capacity, quality, complaints, payments, and audit outcomes. Issue Resolution & Escalation Management: Proactively resolve partner issues and manage escalations to ensure minimal service disruptions and optimal partner satisfaction. Training & Development: Identify training needs for both new and existing partners and ensure that performance standards are consistently met. Organize and deliver training when necessary. Cross-Functional Collaboration: Collaborate with internal teams (e.g., Regional Associates, Operations) to support order processing, inventory management, and administrative tasks, ensuring smooth operational flow across functions. Continuous Improvement: Contribute to cross-functional initiatives, process improvements, and sourcing strategies to enhance overall partner performance and operational efficiency. Skills & Requirements: Strong Communication & Relationship Management: Excellent interpersonal skills with the ability to build and maintain positive relationships with internal teams and external partners. Analytical Ability: Strong analytical skills, with the ability to interpret data and present actionable insights to improve operational processes. Organizational Skills: Highly organized, proactive, and detail-oriented, with the ability to multitask and stay focused in a fast-paced, dynamic environment. Accountability & Adaptability: Strong sense of ownership and accountability, with the ability to adapt to changing priorities and work autonomously. Language Skills (Good to Have): Proficiency in French, Spanish, Hindi, Urdu, Arabic, or Bengali is a plus. Preferred Experience: CRM & BI Tools: Familiarity with CRM platforms, Business Intelligence tools, or Google Data Studio for performance tracking and reporting. International Operations: Exposure to managing international operations or B2B commercial processes, preferably in high-growth environments. Relevant Industry Experience: 2+ years of experience in a high-growth, operations-focused role. Experience in the laundry or dry cleaning industry is a plus. At Laundryheap, we offer a fast-paced, collaborative environment where you can take ownership of your role, grow your skills, and make a real impact from day one. If you're looking to build your career in operations and be part of a supportive and ambitious team, we'd love to have you on board.

Position: Senior Associate - Logistics - US Voice Process Department: Logistics & Linen Operations, Fleet Operations Employment Type: Full time Location: Bengaluru Overview Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 14 international markets, and we re currently in the process of expanding further across Europe, Asia, and North America. We are currently looking for a Senior Associate Driver Operations US Voice Process to join our fast-growing Fleet team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. You ll make a difference: Reporting to the Senior Division Manager, as the Senior Associate Driver Operations US Voice Process you will be responsible for supporting the Fleet Team for the EU market and ensuring the entire supply of contractors (Partner Drivers) is taken care of. The roles & responsibilities can be broadly outlined as follows: Recruiting Partner Drivers: Make outbound calls to potential drivers and guide them through our recruitment process. Driver Support: Handle inbound emails and chats from drivers, assisting with payment questions, feedback, work confirmation, and contract issues. Quality Assurance: Investigate and correct any errors made by partner drivers. Mentorship: Guide and support team members to achieve their goals and improve. KPI management: Monitor Key Performance Indicators (KPIs) for the team, Identify areas for improvement and implement strategies to achieve KPI targets. Coordination: Liaise with drivers globally and collaborate with teams in London, the US, and Singapore. Driver Management: Respond to driver queries, manage performance, and ensure driver supply meets client demand. Project Leadership: Lead projects to improve our operations. Required skills: Bachelor s degree or equivalent. Proven experience with a minimum of 3 years. Excellent communication skills, both verbal and written, with the ability to explain the process and policies clearly to drivers. Past experience working in the night shifts/rotational shifts. Email and chat process experience. Ability to work in a fast-paced and dynamic environment, handling multiple driver-related issues simultaneously. Foster a collaborative and positive work environment. Empathy and a customer-centric approach to problem-solving, ensuring a positive experience for drivers. Preferred Skills: Previous experience in International voice process (US/EU calling), preferably with exposure to supporting drivers. Previous experience in operations and logistics is a big plus! Previous experience in a startup is a big plus! Qualification : Bachelors degree or equivalent

Position: Spare Parts Executive Location: Bangalore Employment Type: Full Time Experience Required: 5 8 Years Industry: Manufacturing / Engineering / Supply Chain Job Overview We are seeking a proactive and detail-oriented Spare Parts Executive to manage end-to-end operations for spare parts quotations, procurement, import coordination, and order fulfillment. The ideal candidate should have a solid background in parts handling, vendor coordination, import documentation, and customer communication. You will be a key link between suppliers, service teams, and customers, ensuring that spare parts are delivered efficiently and in compliance with timelines and regulatory standards. Key Responsibilities Handle incoming RFQs from customers and service engineers; provide accurate and timely quotations for spare parts. Process customer orders with a strong focus on precision, delivery timelines, and specifications. Coordinate with suppliers to: Check pricing and stock availability Negotiate payment and delivery terms Place purchase orders as needed Manage all import-related activities: Prepare and review import documentation Ensure compliance with import regulations, duties, and tariffs Coordinate with customs brokers to resolve clearance issues Monitor inventory and reorder levels to proactively meet customer demand and avoid stockouts. Maintain accurate records of RFQs, orders, supplier interactions, and stock transactions. Verify supplier invoices against ordered and received goods; resolve quantity or quality discrepancies swiftly. Communicate order status, delays, or changes clearly and proactively to customers and service teams. Continuously identify and implement improvements to streamline procurement and fulfillment workflows. Required Skills & Qualifications 5 8 years of experience in spare parts management, procurement, supply chain, or order coordination preferably in manufacturing or engineering services. Strong working knowledge of import/export regulations, documentation, and customs clearance. Experience in supplier negotiations and handling vendor communications. Proficiency in Microsoft Excel, ERP systems, and basic inventory management tools. Excellent communication and coordination skills. High attention to detail and ability to multitask in a deadline-driven environment. Strong problem-solving and decision-making capabilities. Competitive salary and performance incentives Health insurance and other employee benefits Dynamic and collaborative work environment Growth opportunities within operations and supply chain management Apply now to join a team committed to operational excellence and customer satisfaction.

Job Title: Deputy Manager Construction Location: Bangalore Department: In-House Construction Others Employee Type: Permanent Position Overview We are seeking a dynamic and detail-oriented Deputy Manager Construction to oversee day-to-day construction activities for residential and commercial projects. The ideal candidate will have hands-on experience managing projects from initiation to handover, with strong expertise in both structural and finishing works. This role requires strong coordination, communication, and leadership skills to manage contractors, ensure quality standards, and keep projects on schedule and within budget. Key Responsibilities Site Supervision & Execution Supervise and inspect construction activities to ensure compliance with design specifications and quality standards. Monitor daily operations at the site and ensure adherence to the project plan and timelines. Coordinate with contractors and subcontractors to drive progress and resolve on-site challenges. Escalate deviations or issues to the Project Manager promptly. Reporting & Documentation Maintain and update daily progress reports, highlighting milestones, delays, and issues. Communicate critical site information and updates to the Project Manager regularly. Monitor budget adherence, resource usage, cycle times, and productivity. Materials & Coordination Liaise with the Purchase Department to communicate material specifications, indenting needs, and sample approvals. Track material delivery and highlight deviations from the plan. Coordinate with external agencies (plumbing, electrical, waterproofing, etc.) to ensure smooth execution and avoid bottlenecks. Quality Assurance Oversee and witness all quality control tests conducted on-site. Record and submit test results to the Project Manager for review and documentation. Candidate Profile Who We're Looking For Proven experience in structural works and finishing execution. Strong communication and team coordination skills. Experience managing end-to-end construction lifecycle from project start to final handover. Qualifications Education: B.E. in Civil Engineering Experience: Minimum 7 years in construction execution, preferably within the real estate sector, handling both commercial and residential projects. Join us to help shape the future of the real estate industry and contribute to building the new India. Qualification : B.E. in Civil Engineering

Sr. Software Sales Consultant / Manager (SaaS) Location: Bengaluru, India (In-Office) Experience: 8 13 years Job Type: Full-time | Permanent Role Category: Enterprise & B2B Sales Industry: IT Services & Consulting About the Role We re looking for a driven and experienced Senior Software Sales Consultant / Manager to lead our enterprise software sales efforts across North America and APAC markets. You'll be at the forefront of selling our next-gen cloud-based Quality Management System (EQMS) designed for industries like General Manufacturing, Life Sciences, and Automotive. If you're passionate about helping organizations digitally transform and thrive in a competitive landscape especially in compliance, quality, and process optimization we want to hear from you. What You ll Be Doing Sales Strategy & Execution Drive new business and manage existing accounts to exceed annual sales quotas Operate as a hunter, building a strong pipeline via assigned leads and self-sourced opportunities Manage the entire sales cycle: lead generation qualification business development deal closure Create success plans aligned with both individual targets and company revenue goals Client Engagement Build strong, multi-level relationships with decision-makers and influencers Understand customer pain points and map them to the value of our solutions Position our EQMS and complementary platforms to meet compliance, quality, and efficiency needs Sales Operations Keep CRM (Salesforce) updated with an accurate pipeline and forecast Collaborate with internal teams Product, Development, Support, Consulting to ensure a seamless customer experience Represent the company at industry events, trade shows, and webinars What You ll Bring Required Skills & Experience 8 13 years of successful experience in enterprise software sales (SaaS, cloud-based platforms, or EQMS/ERP/CRM) Prior experience with on-premise-to-cloud transitions is a big plus Strong working knowledge of Quality, Compliance, or Clinical Information Systems Ability to understand complex business workflows and demonstrate high-value software solutions Exceptional communication, negotiation, and presentation skills Proficiency in Microsoft Office Suite and familiarity with Salesforce CRM Self-starter with a strong sense of ownership and ability to work cross-functionally Education Bachelor s degree in Business, Engineering, or a related field Nice to Have Exposure to EQMS, ERP, MES, CRM, HCM, EPM, or BI/Analytics platforms Experience selling into regulated industries like Life Sciences, Pharma, or Automotive Multilingual skills (English is mandatory; additional languages are a bonus) Opportunity to work with an innovative SaaS product in a growing industry Access to top-tier clients and complex enterprise deals Fast-paced, collaborative, and learning-driven work culture Competitive salary and career progression based on performance Apply now and take the lead in shaping the future of quality and compliance software for global enterprises! Qualification : Bachelors degree in Business, Engineering, or a related field

Position: Senior Manager, Salesforce Operations Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) leads the Connected Operations Cloud, empowering industries like transportation, agriculture, and manufacturing to harness IoT data for smarter, safer, and more sustainable operations. With a global impact and a fast-scaling culture, Samsara offers unique opportunities to solve real-world challenges with cutting-edge technology. Role Overview Samsara is seeking a Senior Manager, GTMS (Go-to-Market Systems) Operations to lead the Salesforce operations team in Bangalore. Reporting to the Sr. Director of Sales Systems, this role is pivotal in building Samsara s India-based GTMS operations from the ground up, ensuring performance, scalability, and alignment across Sales, Finance, Product, and Business Technology functions. The ideal candidate is an experienced Salesforce operations leader with a passion for systems stability, stakeholder alignment, and continuous process improvement, coupled with strong people leadership and cross-functional collaboration skills. Key Responsibilities Operational Excellence & Governance Lead end-to-end incident and problem management across the Salesforce and GTMS ecosystem. Drive operational stability, reliability, and proactive issue resolution across sales systems. Manage system releases, updates, and quality control processes. Cross-Functional Collaboration Act as a bridge between Sales, Finance, Product, and IT to align systems strategy with business outcomes. Ensure seamless data flow and process integration across enterprise systems. Maintain transparent, regular communication with senior stakeholders. Strategic Planning & Cost Management Build operational strategies that support scale and growth in GTM functions. Optimize resource allocation and control budget and cost efficiency. Support and execute on long-term product and process roadmaps. Team Leadership & Development Build, mentor, and manage L2/L3 operations teams based in India. Foster an inclusive, high-performing team culture with strong talent development practices. Define KPIs and continuously improve team performance through coaching and process optimization. Vendor, Compliance & Risk Management Manage third-party vendor relationships and evaluate tools to enhance operational delivery. Enforce compliance, data security, and privacy standards within the systems landscape. Minimum Qualifications Bachelor s degree in IT, Business, or a related field (Master s preferred). 3+ years experience in a Salesforce-focused operations leadership role. Proven expertise in Salesforce Sales Cloud, CPQ, and GTM systems integration. Deep operational experience in system support, QA, and incident management. Strong executive presence, communication, and stakeholder influencing skills. High level of business acumen and ability to align tech strategy with business goals. Ideal Traits Strategic thinker with a passion for customer-centric system design. Strong collaborator across technical and non-technical teams. Agile leader ready to scale operations in a hyper-growth, data-driven environment. Curious about using AI and automation to elevate system reliability and performance. Qualification : Bachelors degree in IT, Business, or a related field (Masters preferred).

Job Title: Operations Manager Project Management Office (PMO) Location: Bangalore, Karnataka, India Department: Talent Acquisition Experience: 6 to 8 years About the Role As the Operations Manager PMO, you will be instrumental in shaping and driving the project and program management framework across MathCo. Your leadership will ensure strategic alignment, optimize resource utilization, and guarantee successful delivery of projects on time, within budget, and at the highest quality standards. This role combines hands-on program management with team mentorship, stakeholder engagement, and continuous process improvement. Key Responsibilities Develop, implement, and continuously improve project management methodologies, tools, and best practices aligned with organizational goals. Oversee program and portfolio management to ensure strategic alignment across projects. Optimize resource allocation by matching skills and capacity to project requirements. Independently drive and program manage departmental initiatives to meet targeted outcomes. Mentor and coach junior project management staff, building organizational project management capabilities. Collaborate with business partners to establish process governance that enhances operational efficiency. Utilize formal PM tools and systems for managing tasks, risks, resources, and changes effectively. Monitor employee utilization and billability; forecast staffing needs proactively. Analyze financial data budgets, forecasts, margins providing insights to leadership for sound decision-making. Ensure timely invoicing and manage receivables from external stakeholders. Manage contractual documentation (SOWs, MSAs), ensuring compliance and proper updates. Engage with stakeholders at all levels to ensure smooth execution and issue resolution. Lead continuous improvement efforts to enhance project management frameworks and processes. Skills & Competencies Strong leadership and problem-solving capabilities. Exceptional written and verbal communication, able to engage effectively with internal teams and external clients. Excellent organizational and time-management skills; adept at managing multiple priorities in a dynamic environment. Sharp critical thinking, analytical, and forecasting skills to anticipate risks and propose solutions. Proficient in MS Office Suite (Excel, PowerPoint, Word) and familiar with project management software/tools. Experience in risk management and mitigation planning. Highly collaborative with strong interpersonal and influencing skills to drive outcomes. Qualifications Bachelor s or Master s degree in Business, Management, or a related discipline. 6 to 8 years of experience in project management, program management, or PMO leadership roles. Proven experience managing cross-departmental projects and initiatives. Project management certification such as PMP, PRINCE2, or equivalent is an advantage. Lead impactful projects that contribute directly to MathCo s growth and operational excellence. Work with a dynamic, collaborative team committed to innovation and continuous improvement. Opportunity to influence strategic decisions and shape project management practices across the company. Thrive in a culture that values transparency, accountability, and professional development. Qualification : Bachelors or Masters degree in Business, Management, or a related discipline.

Job Title: Engineering Manager Data Engineering Location: Bengaluru, Karnataka, India Department: Engineering Experience: 6 to 8 years Open Positions: 2 About the Role As an Engineering Manager - Data Engineering, you will lead a team of skilled data engineers who design, build, and maintain scalable data pipelines and infrastructure. You will collaborate with cross-functional teams and client stakeholders to deliver high-quality data systems that meet business goals. Your leadership will be pivotal in mentoring your team, driving project execution, and advancing data engineering capabilities across the organization. Key Responsibilities Lead, mentor, and develop a team of data engineers, fostering a collaborative and inclusive work environment. Conduct performance reviews, provide constructive feedback, and set clear goals for team members. Identify skill gaps and create opportunities for continuous professional growth. Plan, execute, and deliver data engineering projects on schedule and within scope. Coordinate with stakeholders to gather requirements, prioritize tasks, and define project timelines. Ensure all projects align with broader business objectives and data strategies. Oversee design, development, and maintenance of data pipelines, ETL processes, and data warehouses. Guarantee data quality, integrity, and security in all data engineering initiatives. Identify and drive process improvements to enhance efficiency and effectiveness in data operations. Manage client conversations to understand requirements and translate them into technical deliverables. Build and promote reusable frameworks to drive efficiency in data systems. Lead multiple projects involving streaming, batch, and large-scale data pipelines. Required Technical Skills Strong execution knowledge of data modeling, relational and non-relational databases (SQL and NoSQL). Expertise with ETL and orchestration tools such as IICS, Metatron, Airflow, Azure Data Factory, AWS Glue, or GCP Composer. Experience working with data warehouses like Snowflake, Redshift, Hive, or BigQuery. Proficiency in Apache Spark and optimization of Spark jobs. Strong programming skills in Python (mandatory), with knowledge of Scala, Rust, or Java as a plus. Understanding of Medallion architecture patterns. Advanced SQL skills with query optimization expertise. Experience with software development lifecycle, unit testing, and functional programming concepts. Required Non-Technical Skills Strong problem-solving skills with the ability to assess financial impacts of decisions. Excellent written and verbal communication skills, capable of engaging with mid-management client stakeholders. Ability to balance pragmatic solutions against perfect ones, driving team consensus and business value. Exceptional people management skills, including conflict resolution, empathy, negotiation, and active listening. Proven leadership and mentorship abilities, providing technical guidance to delivery teams. Self-driven, with a strong sense of ownership and accountability. Preferred Educational Qualifications Bachelor s degree in Engineering (B.E./B.Tech), MCA, or M.Sc. (Mathematics, Statistics). Lead and mentor a talented team working on cutting-edge data engineering projects. Collaborate closely with clients and cross-functional teams in a dynamic, fast-growing company. Drive innovation with scalable, high-impact data solutions. Grow your leadership and technical skills in a supportive, inclusive environment. Qualification : Bachelors degree in Engineering (B.E./B.Tech), MCA, or M.Sc. (Mathematics, Statistics).

Head of Engineering India Location: Bengaluru, Karnataka, India Employment Type: Full-time About Serko: Serko is a cutting-edge technology platform revolutionizing global business travel and expense management. We are a passionate team of travelers and technologists connecting people through the world s leading business travel marketplace. As an equal opportunity employer, we embrace diversity and authenticity to create meaningful impact globally. With offices across New Zealand, Australia, North America, China, and now Bengaluru, India, we are rapidly expanding our footprint. Role Overview: We are seeking a visionary Head of Engineering to lead and scale our engineering organization in India. This leadership role bridges technical execution and business strategy, ensuring that engineering teams deliver impactful, scalable solutions aligned with company goals. You will mentor senior engineering leaders, foster a culture of innovation, and guide architectural and operational excellence. Key Responsibilities: Define and champion the long-term technical vision aligned with Serko s strategic goals while encouraging innovation and adoption of emerging technologies. Mentor and empower Senior Engineering Managers and Principal Engineers to lead effectively and drive technical and organizational execution. Facilitate cross-functional collaboration with Product, Design, Operations, and executive teams by aligning priorities and simplifying complex technical strategies. Translate strategy into actionable outcomes by setting clear OKRs and KPIs focused on team performance, delivery reliability, and engineering excellence. Oversee architecture decisions for critical systems, balancing innovation, technical sustainability, and business value. Drive continuous improvement in engineering practices, including Agile workflows, code reviews, and CI/CD processes to boost productivity and quality. Manage budgets and resource allocation thoughtfully to ensure teams have what they need to succeed while maintaining fiscal responsibility. Cultivate a thriving, inclusive engineering culture that supports career growth, diversity, and global collaboration. What You ll Bring: Proven leadership experience managing engineering teams of various sizes, especially in high-growth or product-driven environments. Strong strategic acumen with the ability to align technical efforts with business objectives through pragmatic decision-making. Collaborative mindset with a track record of building trusted partnerships across Product, Design, Operations, and other functions. Operational expertise in Agile delivery, continuous improvement, and data-driven engineering process enhancements. Excellent communication skills to translate complex technical ideas into clear, actionable priorities for diverse audiences. Passion for building inclusive, engaged, and high-performing teams, including experience designing organizational structures and career paths across geographies. Benefits: Competitive base salary. Comprehensive medical benefits. Discretionary incentive plan based on individual and company performance. Access to learning and development platforms with ownership of career growth. Flexible work policies supporting work-life balance. A supportive environment with modern tools to empower your best work.

Senior Data Analyst Location: Bangalore, India Office About the Team Rubrik s Legal Team plays a crucial role in securing the world s data by providing legal expertise across contracts, intellectual property, privacy, employment law, trade compliance, and litigation. The team fosters a culture of innovation, ownership, and collaboration as we build an iconic company. About the Role Rubrik s Legal Operations Team is looking for a skilled and motivated Senior Data Analyst to drive data-driven decision-making and operational efficiency. You will work closely with the Legal department to analyze, visualize, and report legal and compliance data, enabling strategic insights and process improvements. This role requires technical expertise and the ability to translate complex data into actionable business intelligence. Key Responsibilities Collect, analyze, and interpret legal and compliance data from various sources. Develop and maintain dashboards and reports using tools like Snowflake, Tableau, Smartsheets, PowerPoint, and Google Sheets. Track compliance initiatives and identify trends, risks, and improvement opportunities. Collaborate with Legal teams to define KPIs and metrics. Present data insights clearly to stakeholders to guide strategic decisions. Ensure data quality, integrity, and regulatory compliance. Support process optimization initiatives within Legal Operations. Manage reconciliation, validation, and data integrity tasks for critical legal projects. Create executive-level presentations demonstrating data trends and business impacts. Experience and Skills Required 5-8 years of experience in data analytics, preferably supporting legal, compliance, or operations teams. Proficiency in SQL, Tableau, Smartsheets, Excel, PowerPoint, and GSuite. Experience with case management systems and compliance datasets is a plus. Bachelor s degree in Data Science, Business Analytics, Computer Science, Finance, or a related field. Strong analytical skills with the ability to interpret large datasets and provide actionable insights. Excellent written and verbal communication skills, with experience presenting to cross-functional teams and executives. Familiarity with legal and compliance standards preferred but not mandatory. Detail-oriented with strong project ownership and process improvement mindset. Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Our Zero Trust Data Security platform leverages machine learning to safeguard data across enterprise, cloud, and SaaS applications helping businesses stay resilient against cyberattacks and operational disruptions. Qualification : Bachelors degree in Data Science, Business Analytics, Computer Science, Finance, or a related field.

Company Overview: At ABB, we are committed to addressing global challenges and creating sustainable solutions. Our core values of care, courage, curiosity, and collaboration drive us to innovate, while our focus on diversity, inclusion, and equal opportunities ensures a dynamic and inclusive work environment where everyone can thrive. Role Summary: We are scaling RUN Services, and we need a hands-on Operations Manager with deep technical expertise to ensure the operational stability, performance, and compliance of our applications. In this role, you will be responsible for managing key applications, ensuring service uptime and performance optimization, and maintaining security and compliance. You will also drive continuous improvement in IT operations and collaborate with global teams to solve complex technical challenges. Key Responsibilities: Operational Management: Own and manage the operational execution of key applications, ensuring 99.9% uptime and service stability. Technical Expertise & Troubleshooting: Act as the go-to technical expert for diagnosing, troubleshooting, and resolving infrastructure and application issues. Performance Optimization: Optimize system performance by proactively identifying inefficiencies and implementing solutions to improve service quality. Compliance & ITIL Processes: Ensure compliance with ITIL processes, security standards, and corporate policies across all applications. Vendor Management & SLA Definition: Collaborate with vendors to define Service Level Agreements (SLAs), monitor service quality, and manage technical escalations. Process Automation: Automate and enhance operational processes to improve the efficiency, resilience, and scalability of RUN Services. Onboarding of Applications: Support the onboarding of applications, ensuring seamless transitions into RUN Services. KPI Monitoring & Reporting: Monitor and analyze Key Performance Indicators (KPIs), providing insights and recommendations to improve service quality and meet business objectives. Qualifications & Requirements: Experience: 3-5 years of hands-on experience in IT operations, managing enterprise applications and infrastructure in dynamic environments. Technical Expertise: Strong knowledge of cloud platforms (Azure/AWS), Linux/Windows systems, networking, and databases. Proficiency in using automation tools, CI/CD pipelines, and monitoring solutions. ITIL Knowledge: Strong understanding and experience in ITIL frameworks and service operations, especially in Incident, Problem, and Change Management. Troubleshooting & Problem Solving: Proven track record in diagnosing, troubleshooting, and resolving complex IT incidents and performance issues. Certifications (Preferred): Certifications in cloud technologies (Azure/AWS), ITIL, or infrastructure-related credentials are a plus. Scripting & Automation Skills: Advanced skills in scripting, automation, and monitoring to drive operational excellence and process improvements. Communication Skills: Strong written and verbal communication skills in English, with the ability to work effectively with global teams and stakeholders. High-Pressure Performance: Ability to thrive in high-pressure environments, managing multiple priorities while maintaining service excellence. At ABB, we value collaboration, creativity, and sustainable solutions. As an Operations Manager in Run Services, you will play a crucial role in driving operational excellence, ensuring application performance, and continuously improving our IT service delivery. Join a global team of forward-thinking professionals, and contribute to shaping the future of IT operations at ABB.

Power the Future with Us! SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, with over 5,000 employees, offices in 34 countries, and millions of products installed in 133+ countries. Our diverse product offering includes intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems. By leveraging world-class engineering capabilities and maintaining a relentless focus on innovation, we aim to create a world where clean, green energy from the sun powers homes, businesses, and communities everywhere. Join Us as a Japanese-Speaking Customer Service Specialist! We are expanding our Global Technical Center and looking for a talented individual to provide innovative solutions for the Japanese international market. This is your chance to become an expert in SolarEdge products and the solar energy industry. Location: Brand-new offices with a collaborative environment, transportation, meals, and a competitive compensation package. Work Hours: Japan Standard Time Language Requirement: Japanese Proficiency (JLPT N2/N3) Customer Support: Answer inbound chats, emails, and cases from customers and contractors promptly and professionally. Troubleshooting: Assist with diagnosing and resolving grid-tie solar inverter issues using product schematics, knowledge bases, and technical documentation. Operations Coordination: Validate authorization to release replacement parts as needed. Knowledge Management: Update the internal knowledge database with new troubleshooting solutions. Database Management: Maintain customer monitoring databases and create system layouts upon request. Documentation: Record all interactions and activities in the ticketing system and software platforms. Collaboration: Work closely with peers, managers, and operations teams to enhance service quality. Job Requirements 1-3 years of experience in customer service, technical helpline, or remote support. Technical or engineering qualification (preferred in Electrical/Electronics). Basic understanding of IP network technology. Experience with solar electric products is a plus. Exceptional listening and questioning skills. Strong written and spoken English communication skills. Ability to multitask in a fast-paced environment. Prior experience working in an international organization (preferred). Ability to work in a continuous shift model. Excellent interpersonal and problem-solving skills. Japanese language proficiency (JLPT N2/N3) Read, Write, and Speak. Exciting career growth in the renewable energy sector. Competitive salary and benefits package. Diverse and inclusive workplace. Regular training and upskilling programs. Meal and transportation allowances. At SolarEdge, we recognize that our success comes from the talented and diverse workforce that drives innovation. We are committed to hiring and retaining top talent to ensure continuous business growth and performance. Join us and be part of the clean energy revolution!

HR Connect Manager Location: Bangalore, India About Juniper Networks At Juniper, we believe the network is the greatest vehicle for knowledge, understanding, and human advancement. Delivering an experience-first, AI-Native Network depends on the creativity and commitment of our people. It requires consistent and dedicated practice something we call the Juniper Way. Role Overview Juniper s Human Resources Shared Services Group (HR Connect) is the first point of contact for employees, supporting the entire employee lifecycle from onboarding to offboarding and everything in between. We aim to provide seamless support and guidance on HR-related programs and policies. The HR Connect Manager will oversee HR Operations and Compliance for the India and APAC regions as part of a global team. This role manages a team of 3 Employees and 2 Contractors with a focus on enhancing the employee experience. The successful candidate will possess strong leadership, customer service, coaching, and project management skills while thriving in a fast-paced, dynamic, multicultural environment. Key Responsibilities HR Operations Serve as the subject matter expert on HR processes, policies, and practices. Guide and support HR Advisors in responding to employee queries, consulting with managers, and administering HR policies. Ensure employees receive the best experience by recommending tools and resources that drive positive outcomes. Oversee program support and management for processes such as onboarding (Get Connected), offboarding, non-medical leaves of absence, and the annual performance management cycle. Define, track, and communicate team Service Level Agreements (SLAs), working closely with the HR Connect Manager for AMER/EMEA. Analyze HR Connect processes and metrics to ensure efficiency, effectiveness, and quality through data-driven decision-making. Compliance Possess a general understanding of compliance for India and international laws regarding employment practices. Oversee HR Compliance programs or projects (internal/external audits, entity setup, new laws interpretation, etc.). Ensure accurate and compliant maintenance of employee data and documents. Collaboration and Leadership Collaborate with COE Leaders and HR Business Partners to implement processes and systems that continuously improve outcomes. Lead cross-functional HR programs and manage relationships with vendors. Experience and Skills Required Bachelor's degree or equivalent in Human Resources, Business, or related field with 10+ years of HR experience in an operations role. Solid understanding of HR operations concepts, policies, and administrative procedures. Superior customer service skills. Proven ability to build relationships and influence across all levels. Ability to thrive in a fast-paced, dynamic, multicultural environment. Strong analytical, troubleshooting, and problem-solving abilities. Data-driven mentality with program management experience. Excellent interpersonal and communication skills. Experience managing a global team is a plus. Occasional business travel required.

About the Role: The Client Service Manager - Operations Support acts as a vital link between our Client Service Managers (CSMs) and internal Operations teams, ensuring seamless handling of client retirement plan queries. This role is accountable for maintaining departmental quality and adherence to time standards. Responsibilities also include staff training and mentoring, quality assurance, MIS & reporting, performance management, staffing projections, and driving process improvements. Key Responsibilities: Operational Expertise: Deep understanding of Plan Service Center, Partner Link, plan design, and CSM workflow. Oversees activities to ensure smooth interdepartmental collaboration and delivery. Provides hands-on support and troubleshooting as needed. Team Leadership & Development: Mentors, coaches, and develops team members through regular one-on-one meetings and ongoing feedback. Conducts performance evaluations, addresses staff issues, and recommends salary adjustments and promotions. Assesses staffing needs, conducts interviews, and makes hiring decisions. Performance Management & Reporting: Monitors team and individual performance against goals, quality targets, and service level expectations. Tracks key metrics, prepares management reports, and identifies trends. Manages employee records and reports findings to management. Escalation Management: Handles escalated issues from representatives, clients, and participants. Identifies trends in escalations and proactively implements solutions. Collaboration & Communication: Works closely with CSMs to identify potential middle-office tasks and bring segment-level work to the team. Participates in regular governance meetings with CSM teams. Communicates effectively with partners via calls and emails. Process Improvement: Leads process deep dives, reviews, controls, and audits. Develops and implements process improvements for efficiency and cost-effectiveness. Manages logical access reviews with partners for new task types. Training & Documentation: Designs SOPs, training plans, and assessments. Delivers training and builds domain expertise within the team. Project Management: Monitors deliverables, tracks activity, escalates issues, publishes progress reports and dashboards, and recommends action plans. MIS & Reporting: Provides timely and accurate reporting on key business metrics. Expert in MS Excel and other Microsoft Office Suite programs. Qualifications: 9-12 years of overall experience, with a minimum of 6 years in the 401(k) industry. Cross-functional experience in teams such as loans, enrollment, payroll support, compliance, and audit is essential. Strong knowledge of ERISA, DOL, and applicable IRS regulations related to retirement plans. Excellent interpersonal, customer service, and communication skills (oral and written). Proactive, solution-oriented approach and collaborative mindset. Proven ability to meet deadlines and prioritize client service. Proficient in Microsoft Office Suite, especially Excel. Experience as an MIS expert is required. Hands-on experience leading teams within the retirement domain (Implementation, Money In, Money Out, Account Resolutions, etc.) is a plus. SPARK/AASPA certification and LSS certification are preferred. Experience working on process-related projects is a plus. Bachelor's Degree required. Equal Opportunity Employer: We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive 1 consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. Qualification : Bachelors Degree is a must.

Key Responsibilities: QMS Documentation & Activities: Expertise in preparing and managing QMS (Quality Management System) documentation related to facility and engineering activities, including writing SOPs for lab instruments, equipment, and utilities, as well as preparing qualification documents (DQ, IQ, OQ, PQ), deviation handling, change control, risk assessment, CAPA, and commissioning documents. Cross-functional Collaboration: Work closely with both internal teams and external stakeholders to ensure the smooth implementation and execution of engineering maintenance activities. This includes document preparation, process review, implementation, and follow-ups with various functional teams and vendors. Facility Modification & Commissioning: Manage facility modification projects, including overseeing commissioning and qualifications documentation to ensure that changes are aligned with regulatory and operational standards. Lab Equipment Operations & Maintenance: Oversee the operation and maintenance of lab equipment, including CO2 incubators, deep freezers, autoclaves, biosafety cabinets, LAF, stability chambers, cooling incubators, lab centrifuges, water baths, hot air ovens, incubator shakers, water purification systems, bioreactors, cold rooms, and liquid nitrogen systems. Analytical Instrument Operations & Maintenance: Manage the operation and maintenance of analytical instruments such as flow cytometers, spectrophotometers, multimode microplate readers, chemical image systems, gel image systems, osmometers, pH & conductivity meters, weighing balances, and western blot instruments. Utility Equipment Maintenance: Manage the operation and maintenance of HVAC systems (including air handling units, chillers, cooling towers, and BMS monitoring systems), utility equipment such as transformers, DG sets, air compressors, nitrogen generators, and LT panels. Preventive Maintenance Planning: Prepare and review schedules for periodic maintenance of lab instruments, utility equipment, and facility infrastructure. Ensure that all maintenance activities are conducted timely and in accordance with operational needs. Corrective and Preventive Actions: Coordinate and oversee corrective and preventive actions related to observations during internal and external audits, ensuring continuous compliance with quality standards. Vendor and OEM Coordination: Serve as the primary point of contact for external vendors and OEM service providers for periodic preventive maintenance (PM), calibration activities, and addressing breakdown issues. Project & Facility Modification Support: Coordinate and support the execution, verification, and successful completion of new projects or facility modification activities. Safety and Sustainability: Ensure compliance with safety practices and procedures, sustainability programs, and hygiene maintenance standards across the facility. Key Skills: QMS Documentation: In-depth experience in writing and managing SOPs and qualification documents (DQ, IQ, OQ, PQ) for lab instruments and utility systems. Proficient in handling deviations, change controls, risk assessments, CAPA, and commissioning documentation. Lab Equipment Expertise: Strong knowledge in the operation and maintenance of various lab equipment, including incubators, freezers, autoclaves, biosafety cabinets, stability chambers, centrifuges, and water purification systems. Analytical Instruments Management: Expertise in handling and maintaining analytical instruments like flow cytometers, spectrophotometers, microplate readers, and various other lab-based instruments used for experiments and analysis. Utility Systems & HVAC Management: Strong knowledge of utility equipment management, including HVAC systems, transformers, DG sets, air compressors, and nitrogen generators. Preventive & Corrective Maintenance: Ability to plan, schedule, and execute preventive and corrective maintenance tasks for lab instruments and utility systems, ensuring minimal downtime. Vendor Management: Expertise in coordinating with external vendors and OEMs for service contracts, maintenance, calibration, and addressing equipment failures or breakdowns. Project Coordination: Ability to manage and execute facility modification projects, ensuring timely delivery and alignment with operational needs. Safety & Compliance: Sound knowledge of safety practices, hygiene, sustainability programs, and regulatory compliance within facility and equipment operations. Competencies: Attention to Detail: High level of attention to detail in handling documentation, operational processes, and safety practices. Problem Solving: Strong analytical skills to troubleshoot and resolve issues in equipment, systems, and processes. Interpersonal & Communication Skills: Excellent communication and interpersonal skills to effectively collaborate with internal teams, external vendors, and service providers. Project Management: Ability to manage projects efficiently, ensuring all modifications, installations, and maintenance activities are completed on time and within scope. Team Collaboration: Team-oriented mindset with a collaborative approach to work alongside internal departments and external contractors/service providers. Adaptability: Ability to adapt to changing priorities, work in dynamic environments, and manage multiple tasks simultaneously. Qualification : Diploma/BE in electrical and electronics, with QMS related certifications with 10+Years of experience.

About Us: Your Growth, Our Priority At Ugaoo, we're more than just a gardening brand we're a movement. Rooted in the rich legacy of Namdeo Umaji Agritech, a pioneer with over 135 years of expertise in agriculture and horticulture, Ugaoo is charting a fresh course for the future of gardening. The global gardening market is projected to grow to $120 billion by 2027, and we re at the forefront of this transformation. What does that mean for you? It means you have the opportunity to be part of a dynamic, fast- growing company that blends time-tested wisdom with modern innovation. As a young company, Ugaoo is the perfect place for those eager to make an impact, push boundaries, and grow both personally and professionally. What s In It for You? A Culture of Growth::We re GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values aren t just buzzwords; they guide everything we do. At Ugaoo, you ll find a supportive environment where your ideas are valued and your career can flourish. Room to Innovate: We don t believe in sticking to the script. If you re someone who loves taking ownership, stepping up, and challenging the status quo, Ugaoo is your stage. We encourage calculated risks and provide the space to explore new ideas, ensuring that you re always learning and growing. Performance-Driven Success:We value results and reward ambition. In our performance- based environment, your hard work and dedication will be recognized, and your contributions will have a direct impact on the company s success and yours. Kinship and Collaboration: Collaboration: At Ugaoo, you re not just another employee you re part of a unit. We work together, celebrate together, and support each other every step of the way. This sense of community is at the heart of who we are. Job Description: We are seeking a highly skilled and experienced Regional Warehouse Operations Manager to oversee and manage our warehouse operations across multiple locations within a designated region. The ideal candidate will possess strong leadership abilities, excellent organizational skills, and a proven track record of optimizing warehouse processes to ensure efficiency, accuracy, and customer satisfaction. Responsibilities: Develop and implement strategic plans to optimize warehouse operations and meet company objectives. Provide strong leadership to warehouse teams, fostering a culture of accountability, teamwork, and continuous improvement. Oversee day-to-day warehouse operations, including receiving, storage, picking, packing, and shipping of goods. Implement inventory control measures to ensure accurate stock levels, minimize stockouts, and reduce excess inventory. Identify opportunities for process improvement and implement solutions to increase efficiency and reduce costs. Maintain high standards of quality control to ensure accuracy and consistency in order fulfilment and shipping processes. Ensure compliance with all safety regulations and promote a safe working environment for warehouse staff. Manage relationships with third-party vendors, including carriers and logistics providers, to ensure timely and cost-effective transportation of goods. Develop and implement KPIs to measure and monitor warehouse performance, making adjustments as needed to meet targets. Achieve month-on-month revenue generation targets for all warehouses Manage departmental budgets effectively, optimizing resource allocation and controlling costs. Provide training and development opportunities for warehouse staff to enhance their skills and knowledge. Maintain open and effective communication channels with internal stakeholders, including upper management and other departments. Work closely with customer service teams to ensure timely and accurate order fulfilment and resolve any customer issues or concerns promptly. Ensure compliance with all relevant regulations, laws, and company policies. Requirements: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field (preferred). Proven experience in warehouse management, with a minimum of 5 years in a leadership role. Strong leadership and management skills, with the ability to motivate and inspire teams. Excellent problem-solving abilities and a track record of implementing process improvements. In-depth knowledge of warehouse operations, inventory management, and logistics. Strong communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels. Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously. Knowledge of safety regulations and best practices in warehouse operations. Experience in budget management and financial analysis. If you love plants, the world of e-commerce and super-passionate teams, we may be just the right fit for you. Side note your home will look great once you join us. Qualification : Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field (preferred).