Operations Services Jobs in Bengaluru

Revenue Operations Analyst Location: Bangalore About Us FalconX is transforming institutional access to the digital asset markets by bridging the gap between traditional finance and the world of crypto. As a leader in the industry, we address the most pressing challenges in the market, offering innovative solutions that support trading strategies, liquidity, and structures akin to conventional financial markets. At FalconX, we empower our clients with seamless navigation through the evolving crypto landscape, from inception to scale. Role Overview We re looking for a dynamic Revenue Operations Analyst to join our growing team and help elevate the Revenue Operations (RevOps) function at FalconX. In the past year, our RevOps capabilities have matured significantly, with solidified processes in reporting, operational support, and actionable business insights. We re now at a pivotal moment where we need to scale these efforts further to provide strategic insights, improve operational efficiency, and support cross-functional projects. As a key member of the team, your role will focus on managing core revenue operations tasks while also driving value-added projects that impact the business. You ll be a crucial enabler, supporting both the foundational work in RevOps and the new, high-impact initiatives the business requires. Additionally, you ll play an important role in managing inbound lead qualifications, ensuring seamless handoff to the Sales team. Key Responsibilities Data-Driven Insights & Reporting: Leverage your analytical skills to support and manage critical reports and insights for the business, including: QBR decks and quarterly reviews Board material and leadership presentations Ad-hoc reporting for various stakeholders Core Operational Support: Collaborate with cross-functional teams to maintain and deliver essential operational support for the Revenue function. Key tasks include: Account split and territory management Validating account coverage and tiering Ensuring accurate parent-child mapping and reporting regions Pipeline management and data validation Lead Qualification & Inbound Lead Management: Manage inbound leads from web inquiries, qualify them based on defined criteria, and facilitate the smooth handoff to the Sales team. This involves: Contacting leads to assess their potential Coordinating with Sales for follow-up and feedback Tracking lead conversion metrics and identifying opportunities for process improvement Collaboration & Performance Tracking: Work closely with the Sales team to ensure lead response and qualification processes are streamlined. Track and report on key performance indicators (KPIs) such as: Call volume and outcomes Lead conversion rates CRM system usage and data accuracy Qualifications Bachelor s degree (or equivalent experience) 1-3 years of experience, ideally in a Revenue Operations, Sales Operations, or related role Strong analytical skills, with the ability to extract insights and drive business decisions from data High attention to detail and data accuracy Experience with CRM tools (e.g., Salesforce, HubSpot), BI tools, and basic coding skills (for manipulating data in BI tools) Proficiency in Google Sheets, Excel, or similar tools for data management Excellent written and verbal communication skills Preferred Qualifications Experience in the cryptocurrency or blockchain industry Familiarity with financial services or brokerage operations Ability to generate strategic insights on how financial services firms can expand their offerings and improve client servicing The opportunity to be part of a cutting-edge company at the intersection of finance and technology A collaborative, fast-paced environment with the chance to make an immediate impact Professional growth and development in a rapidly evolving industry Competitive salary and benefits package Qualification : Bachelors degree (or equivalent experience)

Position: Customer Support Associate - Escalation Specialist Location: Bengaluru Department: Customer Operations Job Type: Full-Time About Laundryheap: Laundryheap is an award-winning, industry-leading startup revolutionizing the laundry and dry cleaning service. We offer fast and reliable service, collecting, cleaning, and delivering items within 24 hours, making us one of the quickest services in the industry. With our headquarters in the UK and operations in 14 international markets, we are rapidly expanding across Europe, Asia, and North America. As we continue to grow, we are looking for an Escalation Specialist to join our dynamic Customer Operations team in Bengaluru. This is an exciting opportunity to make a real impact by turning challenging customer experiences into positive resolutions. The Role: As part of our Escalations team, you will be the voice that handles escalated or complex customer queries. Your ability to manage customer issues, such as claims and refunds, will play a key role in maintaining customer satisfaction and loyalty. You will work across multiple time zones to support our global customer base. This role requires someone who is energetic, detail-oriented, and adaptable to work in rotating shifts. If you thrive in a fast-paced, customer-centric environment and are ready to take ownership of challenging customer situations, this is the role for you. Key Responsibilities: Investigate & Resolve Complex Queries: Manage escalated customer issues (e.g., claims, refunds), thoroughly investigating and getting to the root cause to reduce future problems. Propose Fair, Customer-Centric Solutions: Utilize creativity and problem-solving skills to offer fair and customer-focused solutions, all while adhering to company policies and processes. Analyze Customer Trends: Share insights and highlight recurring issues or trends to improve overall customer journeys and internal processes. Collaborate Across Teams: Build strong relationships with colleagues across the Operations and wider business teams to ensure consistent service delivery. Deliver Timely Outcomes: Ensure fair and timely outcomes for customers while maintaining Laundryheap s brand reputation. Meet KPIs: Consistently meet and exceed key performance indicators (KPIs) that drive business results and improve customer experience. What We re Looking For: Excellent English Communication Skills: Strong written and spoken communication skills with an ability to interact clearly and professionally with customers. Customer Service Experience: Prior experience in customer service or operations, ideally within e-commerce, consumer services, or fast-paced industries. Confident & Clear Communicator: Ability to handle challenging conversations with customers and write professional, clear, and empathetic responses. Strong Attention to Detail: Ability to focus on quality and speed, ensuring customer queries are resolved effectively. Problem Solver: A proactive approach to solving problems and finding innovative solutions, with a focus on improving processes for the future. Tech-Savvy: Comfortable using various tools and adapting quickly to new systems and processes. Adaptability: Ability to thrive in a dynamic, fast-paced environment and handle multiple tasks simultaneously. Prioritization Skills: Ability to prioritize tasks effectively and manage customer expectations. (Bonus) French Language Skills: Additional proficiency in French would be a plus. Location: Willingness to commute to our Bengaluru office (WeWork location). Global Exposure: Work with a rapidly growing global brand and gain exposure to international markets and complex customer operations. Collaborative Environment: Join a dynamic team where your ideas are valued, and you can actively contribute to how we improve and deliver customer support worldwide. Career Growth: Be part of a fast-growing company where opportunities for learning and professional development are abundant. Make an Impact: Directly contribute to shaping how we support and delight our customers across the world.

Job Title: Specialist Business Analysis Location: Bengaluru Type: Full-Time Level: Senior Business Analyst About BetaNXT BetaNXT is revolutionizing wealth management infrastructure by delivering real-time, connected solutions that enhance advisor productivity, streamline operations, and improve the investor experience. With a foundation built on our proven platforms Beta, Maxit, and Mediant we enable firms to modernize their systems and achieve enterprise scale through flexible, future-ready technology. We help wealth management firms turn their platforms into strategic differentiators. About the Role We are seeking a Senior Business Analyst to join our Product Management team as a Specialist Business Analysis. In this role, you will lead requirements gathering, stakeholder collaboration, and product definition for mission-critical financial applications, particularly in securities processing and corporate actions. You will work across operations, client services, and technology teams to define clear, actionable user stories and ensure successful product delivery in an Agile environment. Key Responsibilities Lead and manage complex product initiatives across multiple business units and stakeholder groups. Engage internal and external stakeholders to gather, document, and validate business requirements. Author detailed user stories and acceptance criteria for Agile development teams. Participate in and lead backlog grooming, sprint planning, and product review sessions. Analyze and document existing processes and systems, identifying areas for enhancement. Serve as a liaison between technical and non-technical teams, ensuring alignment on goals and deliverables. Build strong, collaborative relationships with cross-functional teams to maintain high levels of service and product quality. Contribute to product roadmap discussions and delivery planning. Maintain clear and accurate project documentation, status updates, and communication with leadership. Required Qualifications & Experience Education & Experience Bachelor s or Master s degree in Business, Finance, Information Systems, or a related field. 8 9 years of experience in Business Analysis, with a focus on capital markets and securities processing. Deep understanding of corporate actions is essential. Experience working in Agile product development environments. Familiarity with ISO20022 or SWIFT messaging is a strong plus. Domain Knowledge Experience in financial services and capital markets is required. Understanding of Registered and Beneficial securities processing workflows. Technical Skills Strong SQL skills for data analysis and validation. Proficiency in Microsoft Office Suite: Excel, PowerPoint, Access, and Visio. Experience with Agile project tools (e.g., JIRA, Confluence) preferred. Soft Skills & Abilities Highly motivated team player with strong analytical and problem-solving skills. Ability to juggle multiple priorities and deliver under tight timelines. Excellent written and verbal communication, including technical documentation and stakeholder presentations. Strong interpersonal skills and the ability to work across global teams and departments. Organized, detail-oriented, and comfortable facilitating discussions between technical and business users. Be part of a company redefining wealth management infrastructure. Work on high-impact products that serve global financial institutions. Join a collaborative, fast-paced environment where your insights drive real-world outcomes. Thrive in a culture that values innovation, ownership, and continuous learning. Qualification : Bachelors or Masters degree in Business, Finance, Information Systems, or a related field

Deputy General Manager Operations Location: Bengaluru Employment Type: Full-Time About the Role: We are seeking a dynamic and strategic Deputy General Manager Operations to lead the operations of Brookfield Properties campuses in Bengaluru. This role is ideal for a seasoned hospitality or property operations professional with 10+ years of experience in managing large-scale, customer-centric environments. As DGM Operations, you will oversee all aspects of campus operations, facilities management, P&L oversight, client services, and team leadership. Your goal will be to deliver exceptional tenant experiences, drive operational efficiency, and ensure brand alignment with Converge s placemaking vision. Key Responsibilities: 1. Strategic Operations & Property Management Lead end-to-end operations of campuses across the city/region. Ensure best-in-class building management aligned with hospitality standards. Oversee preventive maintenance, capital improvements, vendor contracts, and infrastructure upgrades. Monitor and optimize service delivery through structured reporting formats (SLAs, audits, monthly reports). Support event planning, catering services, and space on hire operations. 2. Financial Management & Revenue Growth Develop and manage annual operating budgets for city/regional campuses. Analyze financial reports, track performance against budgets, and identify cost-saving opportunities. Execute capital expenditure (CapEx) plans and drive operational cost reduction initiatives. Identify and implement income-generating services and amenities. Collaborate with the leasing team to support office space leasing in alignment with business plans. 3. Team Leadership & Collaboration Lead cross-functional campus teams including Operations, F&B, Events, Tenant Relations, and more. Establish training, SOPs, and KPIs to drive productivity and service excellence. Foster a culture of performance, safety, and continuous improvement. Work closely with internal stakeholders including Strategy, Leasing, Technology, and Marketing teams. 4. Client & Tenant Experience Build and maintain strong tenant relationships to ensure a superior experience. Regularly conduct tenant satisfaction surveys and develop action plans based on feedback. Use data insights to improve campus operations and user engagement. Drive tenant onboarding and offboarding processes to ensure seamless experiences. 5. Safety, Compliance & Sustainability Ensure compliance with fire safety, legal, health, and environmental standards. Oversee internal and external audits, documentation, and facility maintenance. Drive sustainability initiatives and CSR programs within operations. Essential Skills & Attributes: Strong commercial acumen and a customer-first mindset. Proven leadership and people management capabilities. Excellent communication, negotiation, and stakeholder management skills. Strategic thinker with the ability to execute operational plans effectively. High attention to detail and ability to manage multiple priorities under pressure. Technologically adept with an understanding of digital tools and platforms. Key Performance Indicators (KPIs): Campus revenue growth and P&L performance Converge app adoption and engagement metrics Successful launch and performance of new amenities Tenant satisfaction and Net Promoter Scores (NPS) Employee engagement and productivity metrics Optimization of space-on-hire utilization Preferred Qualifications: Bachelor's degree (minimum 3 years); postgraduate or professional qualifications in hospitality, facilities/property management, or business are a plus. 10+ years of experience in operations leadership within hospitality, real estate, or facilities management. Demonstrated success in leading large teams and complex, customer-facing environments. Strong focus on innovation, continuous improvement, and client satisfaction. This role is a unique opportunity to lead transformative operations in a fast-paced, high-growth environment impacting thousands of tenant employees daily. Qualification : Bachelor's degree postgraduate or professional qualifications in hospitality, facilities/property management, or business are a plus

Senior People Partner Location: Bangalore, India About the Team At Rubrik, our mission is to secure the world s data, and our People Team is at the heart of making that possible. We focus on recruiting, developing, rewarding, and retaining a global workforce that drives innovation and impact. We believe people are our strongest asset and we re committed to building an environment where every Rubrikan can thrive, grow, and find purpose in their work. If you re someone who thrives in a culture that values bold thinking, collaboration, and making ideas happen, come join us and help shape the future of Rubrik. About the Role We re looking for a Senior People Partner who is passionate about delivering meaningful people experiences and enabling manager success at scale. This business-facing role serves as a critical link between People Services and strategic People Business Partners, providing consultative support to leaders and employees across multiple functions. You'll work on high-impact initiatives including performance management, employee relations, coaching, and change management while building strong cross-functional relationships with stakeholders across the company. This is an influential and hands-on role ideal for someone who thrives in a fast-paced, high-growth, global environment. What You ll Do Act as a primary HR partner to assigned functional teams, providing day-to-day HR support and consultation. Partner with People Business Partners to deliver people strategies tailored to business needs. Coach and advise managers on a wide range of HR topics: employee engagement, organizational health, development, policy interpretation, and complex employee relations scenarios. Lead and execute cross-functional projects to improve the employee experience and strengthen manager capability. Own and drive key initiatives such as performance reviews, talent assessments, compensation planning, engagement surveys, and succession planning. Collaborate with Centers of Excellence (Compensation, TA, L&D, DEI, etc.) to identify areas for improvement and drive process enhancements. Address and resolve ambiguous or complex people issues while ensuring compliance with internal policies and labor laws. Facilitate manager enablement initiatives in partnership with Talent Development. Spot opportunities to scale operations by transitioning work to People Services and standardizing delivery. Leverage HRIS systems and tools (e.g., G Suite, JIRA) to drive process efficiency and data-driven decision-making. Monitor and mitigate HR risks while proactively improving processes to support business goals. What You ll Bring 7 10 years of progressive experience in Human Resources, with exposure to global or multi-site environments. Strong experience in at least 1 2 core HR areas: Technical/Engineering business partnering, Management Coaching, L&D, Compensation, People Operations, or Talent Acquisition. Proven experience in performance management, change management, and manager development in fast-paced, complex organizations. Strong analytical mindset and ability to translate data into actionable insights. Excellent communication and influencing skills; adept at navigating ambiguity and building stakeholder trust. Hands-on experience conducting or supporting employee relations investigations and ensuring legal compliance. Ability to lead cross-functional projects, solve problems quickly, and deliver results with a sense of urgency. Prior experience working across global teams and time zones, with comfort building virtual relationships. Be part of a mission-driven company protecting critical data globally. Work alongside innovative, passionate professionals in an award-winning culture. Help shape the future of the employee experience at one of the most exciting enterprise tech companies. Grow your career in a collaborative environment that values agility, bold thinking, and execution. Rubrik (NYSE: RBRK) is redefining enterprise data security with Zero Trust Data Security . We help businesses recover quickly from cyber threats and disruptions through machine-learning-powered solutions that secure data across hybrid environments. Join us and be part of securing the world s data.

Product Manager Location: Bengaluru, India Company: ShopUp HQ Role Overview At ShopUp, Product Managers act as the vital link between technology and innovative business solutions. You will drive growth and operational efficiency by addressing critical business challenges through the creation of impactful products, processes, and strategies. As a problem solver and executor, you will lead cross-functional initiatives that shape the company s vision and translate it into actionable, iterative plans. Your work will directly influence multiple teams and stakeholders, propelling ShopUp s mission forward. Key Responsibilities Own the end-to-end success of a product, process, or business function. Identify and deeply understand user pain points and business challenges. Decompose complex problems into manageable components and develop iterative solutions through new products, features, or processes. Create and maintain a strategic roadmap to guide product development and enhancements. Develop, implement, and manage new services, tools, and programs to optimize operations and align with company goals. Prioritize tasks effectively to balance quick wins with long-term benefits. Collaborate closely with software engineers, operations managers, finance, supply chain, leadership, and merchants to deliver features and roll out products smoothly. Anticipate program roadblocks, manage escalations, and balance business priorities against technical or operational constraints. Define clear requirements, oversee metrics analysis, support development and testing phases, and lead product launches. Partner with designers to enhance user experience and product usability. Investigate issues and coordinate root cause analysis and resolution for escalations. Qualifications & Experience Professional Experience: 4-6 years minimum experience in product management roles. Experience in software engineering is a plus. Educational Qualification: Engineering background preferred but not mandatory for candidates with strong product management expertise. Skills Required Strong prioritization and project tracking abilities. Data-driven decision making and analysis skills. Experience in Go-to-Market (GTM) strategies. Excellent cross-functional collaboration and communication skills.

SAP ABAP Developer with BTP & CDS Expertise Job Description We are looking for a skilled and experienced SAP ABAP Developer with expertise in SAP Business Technology Platform (BTP) and Core Data Services (CDS) to join our team. In this role, you will be responsible for designing, developing, and maintaining custom ABAP programs, CDS views, and BTP services. You will collaborate closely with functional teams to deliver high-quality solutions that meet business needs and ensure seamless integration across SAP systems. Role and Responsibilities: SAP ABAP Development: Design, develop, and maintain custom programs and enhancements using ABAP, focusing on SAP BTP and CDS views to support business processes. OData Services: Design and develop SAP ABAP programs with OData services to expose ABAP functionality as RESTful web services, enabling integration with other applications. Custom Reports and Interfaces: Develop custom reports, interfaces, enhancements, and workflows in SAP ABAP based on functional specifications and requirements. Technical Specifications: Collaborate with functional teams to identify requirements and translate them into detailed technical specifications for ABAP development. OData Expertise: Provide technical expertise on SAP ABAP and OData to both team members and business stakeholders, ensuring best practices are followed. Code Standards: Ensure that all ABAP code is developed, tested, and deployed according to internal coding standards and SAP best practices. Troubleshooting & Debugging: Identify, troubleshoot, and resolve issues in custom ABAP programs and OData services to ensure smooth system operations. Adobe Forms: Design and develop Adobe forms to support output and document generation requirements. AMDP & OOPS: Work with ABAP Managed Database Procedures (AMDP) and Object-Oriented Programming (OOP) in ABAP to enhance performance and reusability. S/4 HANA ABAP: Stay updated on the latest syntax and features of ABAP for SAP S/4HANA, ensuring modern development practices are followed. Required Experience: 4 to 10 years of experience in SAP ABAP development, with a focus on BTP, CDS, and OData services. Strong experience in designing and developing custom ABAP programs, reports, interfaces, and workflows. Proficient in developing and maintaining SAP OData services for web service integration. Hands-on experience with Adobe forms and AMDP (ABAP Managed Database Procedures). Knowledge of OOPS (Object-Oriented Programming) in ABAP. Experience with S/4 HANA ABAP development and new ABAP syntax. Strong debugging and troubleshooting skills for ABAP programs and OData services. Ability to work closely with functional teams to translate business requirements into technical solutions. Location: Bangalore (onsite) About Castaliaz: Castaliaz has been a trusted SAP implementation partner for SMEs and large enterprises for over a decade. We are recognized as one of the Top 10 SAP implementation partners in India. With deep expertise in implementing various SAP applications, including SAP Cloud, Rise with SAP, S/4HANA, Fiori, Ariba, and Digital Compliance (GST, E-Invoicing, E-way Bill), we assist businesses through the complete lifecycle of SAP implementation and management. Our time-tested and proven implementation approach has garnered the trust and loyalty of our clients across India.

Job Title: Software Developer Location: Bengaluru, India Company: IBM Consulting Introduction A career in IBM Consulting is built on long-term relationships and close collaboration with clients across the globe. As a part of our team, you will work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative companies in the world. Your ability to accelerate impact and drive meaningful change for clients is enabled by our strategic partner ecosystem and robust technology platforms across the IBM portfolio. In this role, you ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we offer deep technical expertise to public and private sector clients worldwide. Our centers provide locally based skills and technical expertise, driving innovation and adoption of cutting-edge technology. Role and Responsibilities As a Software Developer, you will be a key part of the software development lifecycle, participating in design, code implementation, testing, and ongoing support. Your efforts will contribute to creating solutions that accelerate your clients' hybrid cloud and AI journeys. Your primary responsibilities include: Proficient Software Development with Microsoft Technologies: Demonstrate your expertise in Microsoft technologies, delivering high-quality code and ensuring efficient application performance. Collaborative Problem-Solving and Stakeholder Engagement: Work closely with stakeholders to understand product requirements, proactively addressing challenges with innovative software solutions. Agile Learning and Technology Integration: Stay updated with the latest Microsoft technologies, continuously learning and integrating new knowledge to improve development processes and product features. Required Education Bachelor s Degree in Computer Science or a related field. Preferred Education Master s Degree in Computer Science or a related field (preferred but not required). Required Technical and Professional Expertise Microsoft Power Platform Expertise: Drive Power Platform implementations through all project phases, including discovery, definition, build, testing, and deployment. Experience with Microsoft Power Platform: 3 to 4 years of experience designing Power Platform implementations using best practices and governance standards. Hands-on Experience with Power Platform Suite: Expertise in using the Microsoft Power Platform suite (Power Apps, Power BI, Power Pages, Power Automate, Virtual Agents, AI Builder in Power Apps), and extending/customizing Microsoft apps and services like Teams, Dynamics 365, Excel, and Word. Custom Business Apps Development: Experience designing and developing custom business apps such as Canvas Apps, SharePoint Form Apps, Model Driven Apps, and Power Pages. Microsoft Dataverse Expertise: Hands-on experience working with Microsoft Dataverse to manage and store data for apps built on the Power Platform. Preferred Technical and Professional Experience Advanced Microsoft Power Platform Suite Experience: Extensive experience with the full Microsoft Power Platform suite (Power Apps, Power BI, Power Automate, Virtual Agents, AI Builder) to design, develop, and deploy solutions. Custom App Development Expertise: Additional experience in designing and developing custom apps for business processes, extending Microsoft services and integrating new business functionalities. Data Integration and Management: Proficient in utilizing Microsoft Dataverse for data management and integration within business applications. About IBM Consulting IBM Consulting is a global leader in business and technology transformation, offering innovative services across strategy, experience, technology, and operations. With deep industry expertise, we partner with the most valuable companies in the world to help them evolve and drive growth. At IBM Consulting, we believe in the responsible use of technology to help people, partners, and the planet. Qualification : Masters Degree in Computer Science or a related field (preferred but not required).

Job Title: Associate Software Developer Location: Bengaluru, India Company: IBM Consulting Introduction A career in IBM Consulting is rooted in long-term relationships and close collaboration with clients globally. You will work with visionaries across multiple industries to improve hybrid cloud and AI journeys for the most innovative and valuable companies in the world. Your ability to accelerate impact and create meaningful change for your clients is supported by our strategic partner ecosystem and robust technology platforms across the IBM portfolio, including Software and Red Hat. Curiosity and a constant quest for knowledge are the foundation of success in IBM Consulting. In this role, you ll be encouraged to challenge the norm, explore ideas beyond your direct responsibilities, and come up with creative solutions that result in groundbreaking impacts for a broad network of clients. Our culture of evolution and empathy focuses on long-term career growth and development, providing opportunities to grow in an environment that embraces your unique skills and experiences. You ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we provide deep technical and industry expertise to both public and private sector clients around the world. Our delivery centers enable clients to access locally-based skills and technical expertise, helping drive innovation and the adoption of new technology. Your Role and Responsibilities As an Associate Software Developer at IBM, you will work with clients to co-create solutions for major real-world challenges using best practice technologies, tools, techniques, and products. You will be responsible for translating system requirements into the design and development of customized systems. Your responsibilities will include: System Architecture & Development: Work across the entire system architecture to design, develop, and support high-quality, scalable products and interfaces for clients. Collaboration & Technical Specifications: Collaborate with cross-functional teams to understand project requirements and define technical specifications, particularly for generative AI projects. Design Thinking: Employ IBM s Design Thinking methodology to create products that offer an excellent user experience while ensuring high performance, security, quality, and stability. Database and Framework Expertise: Work with a variety of relational databases (e.g., SQL, Postgres, DB2, MongoDB), operating systems (e.g., Linux, Windows, iOS, Android), and modern UI frameworks (e.g., Backbone.js, AngularJS, React, Ember.js, Bootstrap, and JQuery). Product Development: Create mockups, UI components, algorithms, and data structures as part of delivering viable products for clients. Required Education Bachelor s Degree in Computer Science, Software Engineering, or a related field. Preferred Education Master s Degree in Computer Science, Software Engineering, or a related field (preferred, but not required). Required Technical and Professional Expertise Experience: 3-5 years of professional experience in software development. Technical Solution Translation: Ability to translate business requirements into technical solutions. Open Source Technologies: Familiarity with working in Open Source environments and technologies, particularly Python and Django. Web Services & Frameworks: Exposure to web services, application frameworks, and databases. Cloud Platforms: Familiarity with cloud platforms such as AWS, Azure, IBM Cloud, and Google Cloud. Generative AI Knowledge: Exposure to generative AI methodologies and ethical considerations in AI development. Preferred Technical and Professional Experience Full-Stack Development: Flexibility to work across architecture, building both front-end and back-end solutions. Code Quality and Automation: Help maintain and improve code quality, organization, and automation processes. Version Control: Proficiency in using Git repositories for version control and collaborative development. About IBM Consulting IBM Consulting is IBM s global consulting and professional services business, recognized for its market-leading capabilities in business and technology transformation. With deep industry expertise, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are driven by the power of collaboration, aiming to accelerate clients' business success. At IBM Consulting, we believe in the responsible use of technology to help people, partners, and the planet. Qualification : Masters Degree in Computer Science, Software Engineering, or a related field (preferred, but not required).

Technical Consultant - Security Intel & Operations Consulting Services Location: Bangalore, Karnataka, India Job Type: Full-Time Experience Level: Senior Introduction: At IBM Consulting, we believe that work is more than just a job it's a calling. In the role of Technical Consultant - Security Intel & Operations, you will be part of our Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to both public and private sector clients across the globe. Our team helps clients to innovate, adopt new technologies, and improve their security posture. Your Role and Responsibilities: As a Senior SOC Analyst working within the 24/7 Cyber Fusion Center (CFC), your role will involve the proactive monitoring, triaging, analyzing, and escalating incidents in client environments. You will be tasked with utilizing various cyber operations tools and technologies to analyze data, detect security threats, and mitigate risks. Your expertise will contribute to maintaining the security integrity of client systems and ensuring efficient incident response. Key Responsibilities: Incident Monitoring & Analysis: Monitor and analyze security events using various cybersecurity tools like SIEM, IDS/IPS, Firewalls, network traffic logs, cloud platforms, and SOAR solutions to detect potential threats and mitigate risks. Perform event correlation using multiple data sources to understand the nature of security incidents and determine their impact on client environments. Threat Detection & Mitigation: Analyze alerts to identify active threats, perform root cause analysis, and apply appropriate mitigation techniques for both structured and unstructured environments. Evaluate security incidents across AWS and Azure environments, analyzing system, network, and email security events. Proactive Cybersecurity Measures: Conduct root cause analysis of security events and recommend actions to address vulnerabilities. Contribute to the development and constant improvement of SOC runbooks and playbooks to optimize security operations. Collaboration & Reporting: Work closely with cross-functional teams to escalate critical incidents and provide daily summary reports on activities relevant to cyber operations. Lead discussions on incident trends, perform cyber operations trend analysis, and report on findings to ensure continuous security enhancement. Continuous Improvement: Recommend improvements to automations, alert fidelity, and security controls to improve security efficacy and response time. Engage in team meetings, calls, and chats, contributing technical insights to enhance security strategies and tactics. Required Education and Experience: Education: Bachelor s Degree in Computer Science, Information Technology, Cybersecurity, or related fields. A Master s Degree is preferred but not required. Experience: Extensive experience working as a SOC Analyst or similar cybersecurity roles, especially in a 24/7 security operations center environment. Proficient in event analysis, log analysis, and network event management. Hands-on experience with cloud environments such as AWS and Azure, with a focus on cybersecurity threats and mitigations. Solid understanding of TCP/IP network security, modern attack techniques, exploitation methods, and operating system security. Preferred Technical and Professional Experience: Security Tools & Platforms: Experience with CyberArk, Azure SSO, and other enterprise security technologies. Knowledge of enterprise web technologies and cutting-edge security infrastructures. Familiarity with security automation tools and best practices for improving alert fidelity and security controls. Advanced Event & Threat Analysis: Proven ability to perform high-quality triage and in-depth analysis of security alerts. Experience in documenting incidents and escalating critical issues with appropriate cyber operations reports. Communication & Collaboration: Strong verbal and written communication skills, with the ability to convey complex security concepts to both technical and non-technical stakeholders. Ability to actively contribute to team discussions, runbook creation, and security playbook updates. Global Impact: Join a globally recognized team working at the forefront of cybersecurity, helping to shape the future of digital security. Career Development: IBM offers a strong focus on professional growth, offering learning opportunities, certifications, and exposure to the latest security technologies. Collaborative Culture: Be part of a collaborative and dynamic team, working together to tackle the most pressing security challenges faced by businesses around the world. If you are ready to contribute to the security and resilience of leading global organizations, we invite you to apply and be a part of our forward-thinking security team at IBM Consulting. Qualification : Bachelors Degree in Computer Science, Information Technology, Cybersecurity, or related fields.

Job Description: Site Reliability Engineer - OCI Cloud Engineering Team Role: Site Reliability Engineer (SRE) Team: OCI OLTP (Online Transaction Processing) Location: Kiev Career Level: IC2 Experience: 5+ years Overview: Oracle Cloud Infrastructure s (OCI) OLTP organization is seeking a Site Reliability Engineer (SRE) to join our dynamic and fast-paced Cloud engineering team. The team is responsible for mission-critical distributed systems and cloud services, and we are looking for an engineer who is deeply interested in databases, distributed systems, and cloud services. If you thrive in an environment where innovation, problem-solving, and operational excellence intersect, this is an exciting opportunity for you! As a member of the SRE services, you will focus on Cloud Services, building deployments, operations, security vulnerability mitigation, and automation. You will be instrumental in fostering a culture of Site Reliability Engineering (SRE) within the team, and your work will directly contribute to ensuring the stability, performance, and reliability of Oracle s global cloud service infrastructure. This role requires someone who is adaptable, highly motivated, and capable of managing large-scale cloud environments with a focus on continuous improvement. Key Responsibilities: Cloud Service Operations & Reliability: Deploy, operate, and maintain large-scale cloud service products in a highly available, fault-tolerant, and scalable environment. Collaborate with internal teams to identify and mitigate cross-team issues that pose operational risks to cloud services. Focus on systems reliability and ensure the continuous availability of cloud services by automating tasks and eliminating manual interventions. Automation & Improvements: Automate operational tasks and improve service deployments, focusing on scaling, performance, and uptime. Contribute to CI/CD systems, ensuring seamless integration and continuous delivery for cloud-based services. Leverage automation tools such as Terraform, Grafana, and Bitbucket to streamline operations. Security & Incident Response: Mitigate security vulnerabilities within cloud services and ensure compliance with Oracle's security standards. Participate in on-call rotations to provide immediate troubleshooting support and ensure rapid issue resolution. Perform deep analysis of service performance and collaborate with team members to diagnose and resolve issues that affect service availability or performance. Collaborative Problem-Solving: Work closely with cross-functional teams, including development, database, networking, and storage experts, to ensure the reliability and performance of services. Identify systemic issues and potential risks, develop solutions, and ensure proper documentation and communication with stakeholders. Documentation & Knowledge Sharing: Contribute to documentation such as runbooks, operational guides, and troubleshooting manuals. Mentor junior engineers and share knowledge on best practices for site reliability engineering and cloud service operations. Continuous Learning: Stay up to date with new cloud technologies, trends, and best practices, and actively implement them in your day-to-day work. Technical and Professional Requirements: Cloud Services & Infrastructure: 5+ years of experience in SRE, DevOps, or Automation roles with a focus on large-scale infrastructure and cloud services. Hands-on experience with cloud platforms (e.g., OCI, AWS, Azure) and expertise in compute, database, networking, and storage services within cloud environments. Automation & Tooling: Proficiency with automation tools such as Terraform, Grafana, LumberJack, and Shepherd. Solid experience in using CI/CD tools and processes for cloud service deployments and operations. Scripting & Systems: Strong knowledge of scripting languages, particularly Python and Java. Familiarity with Linux systems, docker containers, virtualized infrastructure, and orchestration (e.g., Kubernetes). Performance & Troubleshooting: Excellent troubleshooting skills with a focus on performance, availability, reliability, and scalability of distributed systems. Experience in operating fault-tolerant, highly available, high-throughput distributed systems. Security & Incident Management: Familiarity with security practices and mitigating security vulnerabilities in cloud services. Proven ability to handle incident response and provide efficient troubleshooting during on-call rotations. Collaboration & Communication: Strong verbal and written communication skills, capable of working effectively with diverse teams across multiple geographies. Ability to work in a highly collaborative environment, driving operational excellence and customer satisfaction. Preferred Qualifications: Experience in operating and maintaining multi-tenant, cloud-based infrastructure with a focus on scalability and high availability. Familiarity with tools and platforms like Grafana, Prometheus, and other observability and monitoring tools. Experience in networking and storage technologies in a cloud environment. Joining OCI s OLTP team as an SRE gives you the opportunity to work with cutting-edge technologies and contribute to the operational excellence of Oracle s global cloud infrastructure. This is a chance to grow your skills in a highly dynamic environment and to solve complex problems that directly impact mission-critical cloud services. With a focus on automation, scalability, and high performance, you will be an essential part of a team that powers Oracle s leading cloud services. If you are an experienced engineer passionate about cloud technologies, automation, and ensuring the reliability of large-scale systems, we encourage you to apply and join us in this exciting journey!

Job Title: Business Analyst Associate Location: Bengaluru Experience Required: 8+ years Education: BE/B.Tech/MBA Domain Knowledge: BFSI (Banking, Financial Services, and Insurance) Certifications: Certification in Business Analysis (e.g., CBAP, PMI-PBA) Notice Period: Less than 60 days Job Overview: As a Business Analyst Associate, you will support the analysis and design phases of projects by collaborating with business stakeholders to understand their needs and translate them into actionable solutions. Your role will focus on the pre-initiation, initiation, and design stages, working closely with business and technical teams. You will help validate solutions, support User Acceptance Testing (UAT), and drive change adoption for CLIENT programs and projects. Key Responsibilities: Requirement Elicitation Engage with stakeholders, including business users, management, and subject matter experts, to gather detailed business requirements. Conduct interviews, workshops, focus groups, surveys, and observations to document stakeholder needs. Utilize various elicitation techniques like brainstorming, document analysis, and prototyping to uncover business requirements. Requirement Analysis Analyze and prioritize business requirements to ensure alignment with business objectives and project goals. Break down high-level business and user requirements into functional and non-functional requirements. Identify gaps, inconsistencies, and conflicts in requirements and collaborate with stakeholders to resolve them. Documentation Create comprehensive documentation, including Business Requirements Documents (BRDs), Functional Specifications, Use Cases, User Stories, and Process Flow Diagrams. Maintain clear and concise documentation for ease of understanding and accessibility to all stakeholders. Stakeholder Communication Act as a liaison between business stakeholders and technical teams to ensure effective communication and a shared understanding of requirements. Facilitate meetings, presentations, and workshops to communicate findings, project updates, and recommendations. Solution Design & Implementation Collaborate with development teams to translate business requirements into functional specifications and technical requirements. Participate in designing and implementing solutions that meet business needs and improve operational efficiency. Provide input during design reviews to ensure solutions align with business requirements. Testing and Quality Assurance Develop and execute test plans, test cases, and test scripts to ensure that solutions meet business requirements and are defect-free. Conduct User Acceptance Testing (UAT), gather feedback, and refine solutions accordingly. Document and communicate test results to stakeholders. Data Analysis & Reporting Perform data analysis to support business decisions and provide actionable insights. Create and maintain dashboards, reports, and visualizations to track KPIs and project progress. Project Management Support Manage project timelines, deliverables, and resources to ensure successful project completion. Monitor and report on project progress, including risks, issues, and changes. Coordinate with project managers to ensure alignment with project plans and schedules. Continuous Improvement Identify opportunities for process improvements and recommend solutions to enhance business performance. Promote a culture of continuous improvement and innovation within the team and organization. Stay updated on industry trends and best practices to drive business improvements. Training & Support Provide ongoing support and training to stakeholders on new systems, processes, and tools. Develop training materials and conduct sessions to ensure successful adoption of solutions. Act as a point of contact for post-implementation support and troubleshooting. Industry and Domain Knowledge Stay updated on industry trends, regulatory changes, and best practices related to BFSI. Apply domain knowledge to ensure solutions align with industry standards and regulatory requirements. Domain Expertise Required: You should have experience in the following areas of Banking Operations: Wealth and Private Banking (Retail Banking) Retail lending and investing concepts Mortgage and credit card processes Contact Center Optimization (IVR, browser changes under digital channels) Branch optimization Payments International Payment Systems and Open-Banking API-driven payments End-to-End payment lifecycle experience Corporate payments, cash management, real-time/immediate payments ISO 20022 migration experience Investment and Commercial Banking (CMB) Corporate and cash management core products and services Trade operations, market liquidity, and capital flow Knowledge of regulatory issues and Automated Data Flow projects (e.g., RBI automated reporting systems) Skills & Qualifications: Educational Background: Master s degree in Business Administration or related field. Certifications: CBAP, PMI-PBA, or other relevant business analysis certifications. Technical Knowledge: Strong understanding of the Software Development Life Cycle (SDLC) and technical project management. Data Analysis Tools: Experience with tools like Excel, SQL, or Tableau for data analysis and visualization. Project Management Methodologies: Familiarity with Agile or Waterfall methodologies. Domain Expertise: Experience in Banking and Financial Services (BFSI), particularly in leading or participating in end-to-end digital transformation programs in Agile environments. Additional Expertise for Specific Projects: For Market Business Analysis (BA), the focus will be on analyzing business challenges and identifying requirements for digitization, especially in Agile environments (CSM certified, SAFe methodology). You will manage backlogs, engage stakeholders, and support market adoption efforts. For Digital Business Analysis (BA), you will collaborate with technology teams to ensure the solutions meet business needs. You'll work w...

Company Overview: At ABB, we are committed to addressing global challenges and creating sustainable solutions. Our core values of care, courage, curiosity, and collaboration drive us to innovate, while our focus on diversity, inclusion, and equal opportunities ensures a dynamic and inclusive work environment where everyone can thrive. Role Summary: We are scaling RUN Services, and we need a hands-on Operations Manager with deep technical expertise to ensure the operational stability, performance, and compliance of our applications. In this role, you will be responsible for managing key applications, ensuring service uptime and performance optimization, and maintaining security and compliance. You will also drive continuous improvement in IT operations and collaborate with global teams to solve complex technical challenges. Key Responsibilities: Operational Management: Own and manage the operational execution of key applications, ensuring 99.9% uptime and service stability. Technical Expertise & Troubleshooting: Act as the go-to technical expert for diagnosing, troubleshooting, and resolving infrastructure and application issues. Performance Optimization: Optimize system performance by proactively identifying inefficiencies and implementing solutions to improve service quality. Compliance & ITIL Processes: Ensure compliance with ITIL processes, security standards, and corporate policies across all applications. Vendor Management & SLA Definition: Collaborate with vendors to define Service Level Agreements (SLAs), monitor service quality, and manage technical escalations. Process Automation: Automate and enhance operational processes to improve the efficiency, resilience, and scalability of RUN Services. Onboarding of Applications: Support the onboarding of applications, ensuring seamless transitions into RUN Services. KPI Monitoring & Reporting: Monitor and analyze Key Performance Indicators (KPIs), providing insights and recommendations to improve service quality and meet business objectives. Qualifications & Requirements: Experience: 3-5 years of hands-on experience in IT operations, managing enterprise applications and infrastructure in dynamic environments. Technical Expertise: Strong knowledge of cloud platforms (Azure/AWS), Linux/Windows systems, networking, and databases. Proficiency in using automation tools, CI/CD pipelines, and monitoring solutions. ITIL Knowledge: Strong understanding and experience in ITIL frameworks and service operations, especially in Incident, Problem, and Change Management. Troubleshooting & Problem Solving: Proven track record in diagnosing, troubleshooting, and resolving complex IT incidents and performance issues. Certifications (Preferred): Certifications in cloud technologies (Azure/AWS), ITIL, or infrastructure-related credentials are a plus. Scripting & Automation Skills: Advanced skills in scripting, automation, and monitoring to drive operational excellence and process improvements. Communication Skills: Strong written and verbal communication skills in English, with the ability to work effectively with global teams and stakeholders. High-Pressure Performance: Ability to thrive in high-pressure environments, managing multiple priorities while maintaining service excellence. At ABB, we value collaboration, creativity, and sustainable solutions. As an Operations Manager in Run Services, you will play a crucial role in driving operational excellence, ensuring application performance, and continuously improving our IT service delivery. Join a global team of forward-thinking professionals, and contribute to shaping the future of IT operations at ABB.

Introduction A career in IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for some of the world s most innovative and valuable companies. Your ability to accelerate impact and make meaningful change for clients is enhanced by our strategic partner ecosystem and robust technology platforms, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation for success in IBM Consulting. In your role, you ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions that result in groundbreaking impact for a broad network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experiences. In this role, you will work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients globally. Our delivery centers offer clients locally based skills and technical expertise to drive innovation and the adoption of new technologies. Your Role and Responsibilities Team Player: Collaborate with internal teams and clients to ensure successful project execution and delivery. Training and Mentorship: Provide training on technical and procedural topics to team members, sharing your expertise and fostering development. Communication and Collaboration: Maintain clear communication with team members and clients to align on goals and project progress. Problem Solving: Troubleshoot and address any challenges related to code performance, ensuring optimal solutions are implemented. Required Education Bachelor s Degree Preferred Education Master s Degree Required Technical and Professional Expertise Strong and proven background in Information Technology. Expertise in .NET Core, C#, REST API, LINQ, Entity Framework, and XUnit. Preferred Technical and Professional Experience Good communication skills to effectively articulate technical concepts and collaborate across teams. Experience in troubleshooting code performance issues, optimizing code, and implementing best practices. About IBM Business Unit IBM Consulting is IBM s consulting and global professional services business, with market-leading capabilities in business and technology transformation. We offer strategy, experience, technology, and operations services to many of the world s most innovative and valuable companies. Our people are dedicated to accelerating our clients businesses through collaboration and the responsible use of technology. Your Life @ IBM At IBM, we believe in the power of innovation, trust, and personal responsibility. We are committed to helping our employees grow, learn, and experiment daily, with continuous support in an environment where everyone can thrive. IBMers are growth-minded, always staying curious and open to feedback. They are encouraged to collaborate with colleagues, embrace challenges, and apply a can-do attitude to drive exceptional outcomes. Every IBMer is trusted to make critical decisions that contribute to IBM s evolution and to creating impactful results for clients and communities around the world. IBM s greatest invention is the IBMer. Since 1911, IBM has been at the forefront of technological innovation, from artificial intelligence and quantum computing to blockchain. Now, it's your chance to join us on our journey to being a responsible technology innovator and a force for good in the world. About IBM IBM is one of the largest corporate organizations globally, and we are a key technology and consulting employer. Many of the Fortune 50 companies rely on the IBM Cloud to run their businesses. We are proud to be early adopters of cutting-edge technologies and continue our commitment to responsible innovation.

Job Title: HR Service Delivery Analyst Skill Required: Employee Service - HR Delivery Strategy Experience: 3 to 5 Years Location: Bengaluru Education: Any Graduation About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud, and security. With unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000+ professionals deliver on the promise of technology and human ingenuity every day, serving clients in 120+ countries. About the Role As an HR Service Delivery Analyst, you will be part of the Human Resources Shared Services (HRSS) team, supporting lateral recruitment for Accenture s Operations entity. You will play a crucial role in building strategies for demand fulfillment and improving HRSS service delivery efficiency. This role involves working closely with regional recruitment teams to design, develop, and implement HR Delivery Strategy, ensuring a seamless end-to-end employee experience across the employee lifecycle. Key Responsibilities Analyze and solve lower-complexity HR delivery problems. Collaborate with peers within Accenture, with limited exposure to clients or Accenture management. Work on HR Operations processes, including recruitment, workforce administration (WFA), benefits, payroll, leaves of absence (LOA), exit management, and more. Ensure effective coordination and execution of HR activities. Support non-commercial aspects of outsourcing agreements, maintaining service standards for quality, efficiency, and productivity. Receive moderate-level instructions for daily tasks and detailed instructions for new assignments. Work as an individual contributor with a focused scope of work. May be required to work in rotational shifts. HR Process Design expertise. Adaptability and flexibility to work in a dynamic environment. Ability to perform under pressure. Problem-solving skills to address HR service challenges. Be part of a high-impact HR team that shapes Accenture s talent strategy. Gain exposure to HR operations and delivery strategy at a global scale. Work in a collaborative and fast-paced environment with career growth opportunities. Location: Bengaluru Qualification : Any Graduation

Job Title: Quality Assurance Analyst Location: Bengaluru Qualifications: BE / Bachelor of Pharmacy / Bachelors of Information Technology Experience Required: Minimum 2 Years About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security. With 699,000+ employees in 120+ countries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services driving transformation through technology and human ingenuity. Visit us at www.accenture.com Role Overview As a Quality Assurance Analyst, you will work within Accenture s Life Sciences R&D vertical, ensuring compliance, validation, and quality assurance for computerized system applications in pharmaceutical and life sciences operations. You will support hospitals, outpatient clinics, hospices, and other healthcare facilities, ensuring adherence to industry regulations such as GAMP Guidance, 21 CFR, and EU Regulations. Key Responsibilities Validation & Compliance: Perform validation efforts for Accenture projects (system implementation, deployment, validation, and decommissioning). Ensure adherence to FDA regulations and industry standards. Documentation & Project Management: Author and coordinate documentation such as: Test scripts/checklists (IQ/OQ/UAT) Requirements Specification Traceability Matrix System Validation Master Plan Final Validation Report Oversee project management of validation efforts. Team Collaboration & Mentorship: Participate in team meetings and knowledge exchange. Mentor junior members of the Validation Team. Strong experience in Information Management System Testing & Validation Knowledge of Life Sciences CSV (Computer System Validation) Understanding of Life Sciences Automation Enablement Familiarity with regulatory requirements (GAMP Guidance, 21 CFR, EU Regulations) Ability to establish strong client relationships Strong problem-solving and workload prioritization skills Adaptability and flexibility in a fast-paced environment Ability to meet deadlines and work under pressure Work with top pharmaceutical and life sciences companies. Gain expertise in healthcare regulatory compliance. Be part of a dynamic and innovative Life Sciences R&D team. Career growth opportunities in a global organization. Shift Requirement: May require rotational shifts. Qualification : BE / Bachelor of Pharmacy / Bachelors of Information Technology

Job Title: Payroll Operations New Associate Skill Required: Payroll Payroll Process Design Location: Bengaluru Qualifications: Any Graduation Experience: 0 - 1 Year About Accenture: Accenture is a global professional services company with leading expertise in digital, cloud, and security. With unmatched experience across 40+ industries, we provide Strategy & Consulting, Technology, and Operations services, along with Accenture Song all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000+ professionals serve clients in over 120 countries, driving innovation and delivering real impact. Visit us at www.accenture.com Job Overview: We are looking for a Payroll Operations New Associate to support payroll processing activities with precision and efficiency. You will play a key role in HR and payroll data management, ensuring compliance with payroll policies and timely issue resolution. Key Responsibilities: Process HR and payroll data in payroll applications within agreed timelines. Address employee and HR queries related to payroll inputs efficiently. Work closely with payroll providers and third-party vendors to resolve discrepancies. Perform checks, validations, and variance analysis on payroll reports. Conduct reasonability checks between current and previous payroll cycles. Assist in resolving payroll-related issues within defined policies and procedures. Support improvements in payroll preparation, pay-slip calculations, post-payroll registration, accounting, and compliance. Skills & Qualifications: Must-Have: Basic payroll experience (US, UK, or International payroll preferred). Strong communication skills to interact effectively with employees and stakeholders. Attention to detail and ability to handle sensitive payroll data. Familiarity with payroll processing systems is an advantage. Good to Have: Knowledge of statutory payroll compliance and reporting requirements. Experience in working with third-party payroll vendors. Be part of a globally recognized organization with vast career growth opportunities. Gain experience in international payroll operations. Work in a dynamic and fast-paced environment with exposure to leading payroll technologies. If you're looking to start or build your career in payroll operations, apply now and be part of Accenture s high-performing team in Bengaluru!

About _VOIS (Vodafone Intelligent Solutions): _VOIS is a strategic arm of Vodafone Group Plc, driving innovation, enhancing quality, and delivering efficiencies across 28 countries. Operating from seven global locations Albania, Egypt, Hungary, India, Romania, Spain, and the UK our team of over 29,000 highly skilled professionals powers Vodafone s transformation journey. Established in 2006, _VOIS has grown into a global, multi-functional Centre of Excellence for Intelligent Solutions, delivering value-added services in IT, Business Intelligence, Customer Operations, HR, Finance, Supply Chain, and more. Our focus is on creating business outcomes that support Vodafone s mission of connecting for a better future. About _VOIS India: Since its inception in 2009, _VOIS India has evolved into one of our key global delivery hubs. With more than 14,500 employees across Pune, Bangalore, and Ahmedabad, _VOIS India supports Vodafone s global markets and functions. We deliver world-class services in areas such as Information Technology, Networks, Business Intelligence & Analytics, Robotics & AI, Digital Business Solutions, Finance Operations, Supply Chain Operations, and Human Resources. Job Role: UC Network Platform Design Specialist Key Responsibilities: Deliver low-level platform designs for all UC network platforms, ensuring alignment with project plans and effective collaboration with other teams. Own and manage the UC Network baseline, lifecycle, and platform integrity. Lead projects to maintain platform integrity and ensure optimal performance. Manage team resources to meet delivery deadlines and budget expectations. Provide advanced 3rd line support for complex UC network issues. Core Competencies & Required Skills: Minimum 5 years experience in designing and deploying large-scale computing and network infrastructures. Strong expertise in: CISCO: 9K, 7K, 2K, 1K, Catalyst 3x50 switches CISCO ASA and Juniper Firewalls CISCO Unified Computing network components (e.g., DCNM, Fabric Interconnect) IP Routing Protocols: BGP, OSPF CISCO HCS and routers Load Balancers (desirable) SDN/NFV and cloud platforms (Amazon AWS, Google Cloud, Microsoft Azure) (desirable) System administration skills (Windows Servers, RedHat Enterprise) are a plus. Equal Opportunity Employer: At _VOIS, diversity and inclusion are part of who we are. We celebrate individuality and welcome diverse perspectives, creating a workplace where everyone feels empowered to be their authentic self. We do not discriminate based on age, color, gender, gender identity, gender expression, nationality, race, religion, sexual orientation, disability status, or any other legally protected characteristic.

About_VOIS India _VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. Role Purpose To produce technical designs, work with project/ delivery and lifecycle management to ensure successful implementation of tailored and emerging solution deals. To provide security engineering expertise in support of Group Technology Security standards and policies for the Vodafone, installed security appliances and infrastructure. A key team member on strategic or enterprise-wide technology projects or issues, providing technical input. Must have technical / professional qualifications: B.E/B.Tech/B.Sc./M,Sc Computer Science/MCA Exposure to manage large environment/ Infrastructure Certifications i.e. Product certification/expertise in latest Cyber Security technologies as specified above. _VOIS Equal Opportunity Employer Commitment _VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. Qualification : B.E/B.Tech/B.Sc./M,Sc Computer Science/MCA

This role is accountable to ensure consistent, timely, and high-quality business outcomes and serves as an advocate and a champion with regards to Raytheon s Global payroll operations. The role will have direct people management responsibility for the payroll team, based in our Global Hub Bangalore operations. Job Title: Analyst / Sr. Analyst, Global Payroll Operations Job Level: P2 Location Bangalore Department: Enterprise People Services, Global Hub Operations. Enterprise Services, Raytheon Technologies Corporation End-to-end payroll processing, including data entry, calculations, and disbursements managed from India Hub Core responsibilities include collecting key data inputs from various teams and countries (e.g., Group Company Payroll Customers, Benefits, Compensation, Mobility) to support the administration of the disbursement of pay. Serve as a subject matter expert in US Payroll Operations working with internal stakeholders and third-party vendors on escalated matters. Ensure an accurate and timely payroll close. Should have good knowledge of end-to-end multi country payroll processing including benefits, HR Operations, time and attendance, tax deductions etc. Coordination of payroll input data to create, update, and maintain employee assignment and pay details. Prioritizes, allocates and actions daily tasks to be accomplished to meet SLA. Accountable for ensuring accuracy and timeliness of payroll processing Actively participate in designing of process in new transitions. Manage delivery of all transactions within SLA on all projects Effective relationship management with key stakeholders and customers. Process and monitor garnishment orders and other issues that impact payroll specifications by meeting the obligations such as TAT & accuracy levels as specified. Ensure awareness of all policies and compliance relating to US payroll and apply during the execution of daily work. Ensure all process trainings have been attended, queries raised and clarified to execute smooth flow of process. To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc. Ensure a consistent efficient, effective, and excellent service always, meeting, and exceeding SLAs and performance targets. Always ensure a customer first approach by consistently and proactively role modelling excellent customer service. Understand and be compliant with the corporate data protection and confidentiality policies. Accountable for the day-to-day performance metrics, ensuring clear SLA's and KPI's align to effective and positive employee experience. Utilize metrics to demonstrate and communicate shared services value. Qualifications Strong US Payroll knowledge on end-to-end payroll processing with minimum 4 to 6 years' experience Knowledge of or experience with Enterprise Payroll Systems such as: ADP EV5, Workday and ServiceNow Having excellent knowledge of Global payroll processing, Garnishments, Levy, Tax, and legislation Clear understanding of statutory regulations and guidelines that govern international payroll. Good understanding of process risks and controls and risks pertaining to Payroll. Good Analytical Skills Education Required: Bachelors or master s degree in any stream from a recognized university. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, disability, protected veteran status or any other characteristic protected by law. Qualification : Bachelors or masters degree in any stream from a recognized university.