Operations Specialist Jobs in Hyderabad

190 Jobs Found

SG

Senior Operations Specialist

S&p Global

4+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Summary: Senior Operations Specialist Location: Hyderabad, India Grade Level: 09 Department: Operations Group Division: S&P Global Ratings Role Overview: As a Senior Operations Specialist, you will act as the central point of coordination for office operations, employee engagement, and executive support in S&P Global s Hyderabad Orion office. Reporting to the site leader, you will ensure operational efficiency through calendar, travel, and logistics management while also driving site-level initiatives in collaboration with global teams. Key Responsibilities: Support senior leadership by managing calendars, travel, logistics, and expenses. Lead site-level initiatives including employee engagement programs, large-scale meetings, town halls, and office communication efforts. Coordinate cross-functional projects with HR, Finance, Facilities, Security, and Procurement. Manage vendor relations, procurement workflows, seating/headcount data, and office supplies. Oversee project and operations documentation, newsletters, and internal communication. Provide a point of continuity for visiting leaders and remote team members. Identify process improvements to enhance operational efficiency and compliance. Who You Are: Education: Bachelor s degree or higher. Experience: 4+ years in administrative, operations, or office management roles preferably in IT or financial services. Skills: Strong project coordination, stakeholder management, and multitasking abilities. Excellent written and verbal communication. Proficient in Microsoft Office Suite, with experience in Excel, PowerPoint, and tools like Tableau. Familiar with project management methodologies such as Agile or SCRUM. Soft Skills: High emotional intelligence, initiative, and ability to work independently and under pressure. Comfortable working with diverse, global teams and senior stakeholders. What You ll Gain: Exposure to executive operations and high-impact initiatives within a global organization. Career development through interaction with cross-functional teams and senior leaders. A role that blends strategic thinking, operational oversight, and employee engagement. Access to best-in-class benefits and professional growth tools. About S&P Global Ratings: S&P Global Ratings is the leading provider of credit ratings, research, and sustainable finance opinions. We deliver independent insights that help businesses, governments, and institutions make decisions with clarity and confidence. As part of S&P Global, we empower global markets with data-driven intelligence. Qualification : Bachelors degree or higher.

Senior Operations Senior operations Specialist Senior specialist
CO

Compliance L&d Specialist

Coinbase

Fresher | Not Disclosed | Hyderabad, Telangana, India | Full-time

Cx Compliance L&D Specialist At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. Cx Compliance L&Dprovides end to end learning services, and management for all first line of defense compliance processes, including Transaction Monitoring, Enhanced Due Diligence, Screening and Complaints. The team is responsible for the design, development, implementation and evaluation of all learning deliverables spanning new hire/cross skilling, change management and performance improvement. What you ll be doing (ie. job duties): You should have a strong understanding of regulatory and legal requirements related to compliance, such as: Transaction Monitoring, Sanctions, Anti-Money Laundering, and/or privacy. You will support the Compliance TMS training program: enabling the team s strategic vision by designing and developing content, ongoing deployment and maintenance of the program, measuring program success, and soliciting feedback for future iterations. You will own pulling and analyzing metrics related to your training program You will support ad hoc projects and initiatives for the Compliance training team You will ensure your training program is aligned with regulatory and legal requirements You will maintain multiple training program asset types: elearning courses, instructor led resources, nesting process documents/trackers, training calendars, etc. You will collaborate with multiple internal teams (Workforce Management, VendorManagement, Operations, Compliance etc) for training program feedback, to obtain required sign-offs, and for support with ongoing training deployments You will manage multiple projects and deployments simultaneously, owning all aspects of resource coordination, timelines, deliverables, and goals. You will work in tools like: Articulate, Docebo, Jira, Looker, Slack, and Gsuite products. What we look for in you (ie. job requirements): Proven track record of successfully managing complex projects with multiple stakeholders and delivering high-quality results within deadlines. Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization. Experience with instructional design methodologies, e-learning tools, and learning management systems. Strong analytical and problem-solving skills, with the ability to identify training needs, evaluate training effectiveness, and recommend improvements. Ability to work independently and as part of a team, with a high level of self-motivation and accountability. Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines.

Compliance Specialist Compliance specialist Full-Time Compliance L&D Specialist
AR

Senior Specialist - Legal

Arcesium

2-5 Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Senior Specialist Legal Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. Arcesium seeks a highly motivated individual to join our Legal & Compliance team in Hyderabad as Senior Specialist Legal and work on contracts, legal documentation, and legal research. The candidate will play a role in supporting the efficient management and analysis of our contracts, ensuring compliance, and in-turn facilitating effective decision-making within the organization. What You'll Do Support the team on various legal aspects of contract management and applicable regulatory requirements. Review, negotiate, and maintain confidentiality/non-disclosure agreements with potential counterparties and vendors, as well as agreements for goods and services. Maintain knowledge of the Company's policies, procedures, and guidelines and propose changes to ensure compliance with applicable employment and labour law requirements. Work closely with all stakeholders to ensure appropriate awareness of Company s legal requirements and framework. Create contract abstracts and summaries, as needed. Proactively audit processes, practices, and documents to identify gaps/improvement areas. What You ll need: LLB from a reputed institution. LLM (preferred, not mandatory). 2 to 5 years of experience working in an in-house legal team. Strong analytical skills, problem-solving skills, and attention to detail. Strong interpersonal skills with a collaborative attitude. Excellent oral/written communications skills. Strong aptitude for drafting/editing and strong writing/editing experience. Qualification : LLB from a reputed institution. LLM (preferred, not mandatory).

Senior Specialist Senior specialist Legal Legal specialist
GC

Senior Programmatic Specialist

Google Careers

5+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Minimum Qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns, and providing client solutions. 4 years of experience in a client-facing role working with partners across multiple levels. Preferred Qualifications: 5 years of experience in Internet products and technologies. Experience in data analysis, with the ability to interpret datasets, identify trends, and translate findings into compelling narratives. Knowledge of Programmatic platforms and products, the performance advertising market, or online ads landscape. Excellent business negotiation, influencing, or communication skills, with the ability to collaborate cross-functionally with multiple teams and stakeholders and build relationships. Excellent project management skills, with the ability to oversee multiple, simultaneous solutions, supported by internal teams. About the Job: gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self-help and in-product support to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers' business and marketing needs. Additionally, we provide complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product, and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and that we remain a trusted partner. Google creates products and services that make the world a better place, and gTech s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers complex needs. Whether the answer is a bespoke solution to solve a unique problem or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. Qualification : Bachelor's degree or equivalent practical experience.

Senior Programmatic Specialist Senior specialist Full-Time
TE

Senior Specialist - Entra Enterprise Application

Technovert

8-12 Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Tezo: Digital & AI Solutions Provider Tezo is a next-generation Digital & AI solutions provider with a proven track record of delivering remarkable outcomes for our customers. We create exceptional digital experiences using cutting-edge analytics, data expertise, and technology. Join us to be part of a team that leverages innovation and digital excellence to shape the future. Job Title: Entra Specialist Employment Type: Full-Time Job Summary: We are seeking an Entra Specialist with deep expertise in Microsoft Entra (formerly Azure AD) for Enterprise Applications, Application Registration, API Management, and Application Integration. The ideal candidate will possess a strong understanding of Single Sign-On (SSO), certificates, tokens, and identity management. Experience with Azure API Management, Azure Logic Apps, Webhooks, and automation will be an added advantage. Key Responsibilities Entra Enterprise Applications: Manage and configure enterprise applications within Microsoft Entra. Implement, troubleshoot, and optimize application access policies for secure and efficient operations. Application Registration & Integration: Handle Entra Application Registration and management across various workloads. Configure and manage OAuth 2.0, OpenID Connect, and SAML for application authentication. Set up and manage API permissions, app roles, and consent frameworks. Ensure seamless integration of applications with Microsoft Entra ID and third-party services. API Management & Security: Manage application API permissions, authentication, and authorization. Implement secure access mechanisms using tokens, certificates, and federated authentication. Collaborate with development teams to ensure secure API communication between applications. SSO, Certificates, & Tokens: Configure and manage Single Sign-On (SSO) across multiple applications. Implement and maintain certificate-based authentication for secure communication. Manage token lifecycles, refresh mechanisms, and security policies for application authentication. Identity & Access Management (IAM): Assist in managing Entra identities, groups, and role-based access control (RBAC). Ensure compliance with security best practices for identity and access management (IAM). Nice to Have: Experience with Azure API Management for centralized control and security of APIs. Working knowledge of Azure Logic Apps, Webhooks, and automation for workflow and process automation.

Senior Specialist Senior specialist Enterprise Application
J&

Manager Data Science

Johnson & Johnson Services, Inc

5+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Description Johnson & Johnson Innovative Medicine is recruiting a Data Science Solutions Manager. The primary location for this position is in India (Hyderabad/Bangalore). Innovative Medicine develops treatments that improve the health and lifestyles of people worldwide. Research and Development areas encompass Oncology, Cardiovascular, Immunology, Neuroscience, and Infectious diseases. Our ultimate goal is to help people live longer, healthier lives. We have produced and marketed many first-in-class prescription medications and are poised to serve the broad needs of the healthcare market from patients to practitioners and from clinics to hospitals. In this role, you will: Partner closely with members of the Innovative Medicine R&D data science organization and other business stakeholders to lead a team to implement data science solutions and business intelligence products. You will be responsible for the delivery of engaging and innovative data products, intuitive solutions, analysis ready datasets, dashboards & insights, to make data more accessible and useful As the Data Science Solutions team, we are responsible for partnering directly with stakeholders to understand business needs and deliver products & education to increase data driven insights and decision making. Responsibilities: Recruit, develop and retain talent Provide direction, mentorship, and coaching to a team of data analysts and visualization specialists, fostering an environment of collaboration, innovation, and professional growth Build and maintain relationships with key stakeholders, ensuring that data products and solutions meet their needs while also advancing organizational goals. Apply the knowledge of pharmaceutical R&D processes to develop innovative solutions and products Ability to lead the team to develop and implement high quality data products, analysis ready data sets and apply human centered design to turn data into insights Collaborate with stakeholders to gather user requirements and understand the business needs. Design wireframes taking a user-centric approach to build intuitive products and iterate quickly to land on an efficient design. Review data products with stakeholders to ensure accuracy and alignment with the desired outcomes Incorporate feedback and suggest improvements to enhance the usability and effectiveness of visualizations. Manage multiple priorities simultaneously and consistently deliver high-quality work within established timelines. Set clear expectations with stakeholders regarding deliverables and project timelines. Stay up-to-date with the latest data management and analysis techniques and industry trends. Proactively identify opportunities to leverage data visualizations for improved decision-making. Qualifications A minimum of a Bachelor s degree is required, preferably with a major data science, bioinformatics, technology with 5 years of experience working in pharmaceutical or relevant industry Requirements: Knowledge and experience with pharmaceutical R&D, clinical development and operations Prior experience in working with clinical trial data: biomarker or clinical trial operations / clinical trial feasibility data Strong proficiency in Tableau and SQL: A portfolio of previously built data visualization is mandatory for interview. Expertise in data visualization principles and best practices. Add ability to query relational databases and work with ad-hoc files. Experience working with large and complex data sets. Experience leading teams Comfortable working with stakeholders to gather user requirements and incorporate feedback. Ability to manage multiple priorities and work effectively in a fast-paced environment. Excellent communication and presentation skills. Attention to detail and ability to ensure accuracy in data visualizations. Qualification : A minimum of a Bachelors degree is required

Manager Data Data Manager Science Data Science
AI

Specialist Is Engineer

Amgen Inc

4-8 Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Join Amgen s Mission of Serving Patients At Amgen, you re part of something bigger our shared mission to serve patients with serious illnesses drives everything we do. Since 1980, we ve been pioneers in the biotech industry, focusing on Oncology, Inflammation, General Medicine, and Rare Diseases, helping millions of patients live longer, fuller lives. Amgen remains on the cutting edge of innovation, combining biology and technology with human genetic data to push beyond what s possible today. Specialist IS Engineer What You ll Do As a Specialist IS Engineer, you will develop and implement the next generation of pharmacovigilance platforms while supporting existing technologies. This includes designing, developing, and deploying complex software solutions while mentoring junior developers. You ll collaborate with cross-functional teams to deliver high-quality, scalable solutions that ensure system reliability and innovation in safety systems. Key Responsibilities Design, develop, and deploy solutions for pharmacovigilance systems to enhance adverse event intake and distribution. Ensure technical implementation aligns with GxP validation processes and IS Change Control standards. Collaborate with partners to prioritize system enhancements and new functionalities for safety systems. Develop innovative solutions using Generative AI and large language models (LLMs) like OpenAI GPT for improved decision-making and efficiency. Rapidly prototype and translate concepts into working code. Drive automation and process improvements within the drug-safety ecosystem. Conduct code reviews and maintain technical documentation for architecture, design, deployment, and disaster recovery. Lead technical root cause analyses and collaborate with software vendors to resolve system-related issues. Basic Qualifications Master s Degree with 4 6 years of experience, or Bachelor s Degree with 6 8 years of experience, or Diploma with 10 12 years of experience in Computer Science, Software Development, or a related field Required Skills Must-Have: Proficiency in SQL, Databricks, and data modeling concepts Experience in Python or JavaScript and reporting tools like Power BI or Tableau Familiarity with PV terminologies and regulatory compliance Hands-on experience with SDLC, ETL tools (Informatica, Databricks), and API integrations (MuleSoft) Strong problem-solving skills, collaborative mindset, and effective communication Knowledge of ITIL processes and GxP validation Nice-to-Have: Experience with COTS Pharmacovigilance Platforms (e.g., Argus) Cloud experience with AWS or Azure Knowledge of AI, Machine Learning (ML), Natural Language Processing (NLP) Professional certifications such as SAFe Agile Software Engineer or SAFe for Teams Soft Skills Strong verbal and written communication skills Analytical and problem-solving mindset Ability to collaborate with global, virtual teams Initiative-driven with an ownership mindset Adaptability and resilience in ambiguous situations What You Can Expect Amgen offers a collaborative, science-driven culture and comprehensive benefits, including competitive salaries, professional growth support, and a focus on your well-being. Shift Information: This role may require working late shifts, with potential for evening or night schedules based on business needs. Apply now to make a real difference in the lives of patients while transforming your career at careers.amgen.com. Equal Opportunity Employer: Amgen is committed to creating a diverse and inclusive environment. We provide reasonable accommodations to individuals with disabilities.

Specialist Is Engineer Specialist engineer Full-Time
HS

React Js And Java Script/consultant Specialist

Hsbc

8-10 Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. Role: Consultant Specialist Key Responsibilities: Requirement Analysis: Analyze and finalize business requirements, estimate effort and schedule, and lead sprint planning sessions with well-defined user stories and story points. Impact Analysis: Identify dependencies and blockers, prepare remediation plans, and collaborate with teams across business lines to address impact and required changes. Design: Develop and review technical design to align with department and organizational objectives. Address issues in advance with relevant teams. Coding: Develop and review code based on specifications, adhering to defined coding standards and best practices. Reviews: Conduct design, code, test plan, and test result reviews. Ensure quality of deliverables, address defects, and ensure adherence to outlined processes and practices. Testing: Engage with source and downstream interface teams to deliver well-structured, maintainable, and fully tested systems within time and budget. Implementation: Conduct release planning sessions at the end of each sprint, prepare and review the plan for implementation, and ensure smooth execution of releases. Support: Provide post-implementation support and participate in 24x7 on-call duties, taking ownership of fixing production events. Audits: Ensure compliance with SOX and other audit requirements, and conduct sprint reviews and retrospectives. Maintain documentation for team processes, best practices, and software run books. Collaboration & Adaptability: Work with a globally distributed cross-functional team to build customer-centric products. Embrace changing requirements to provide competitive advantages for our customers. Requirements: To be successful in this role, you should meet the following criteria: Experience: 8-10 years of IT experience, including extensive hands-on experience with React JS, JavaScript, CSS, HTML, Python, and Flask Web Framework. Full Stack Expertise: Proficiency as a Full Stack Engineer, with hands-on experience in React JS/JavaScript and bridging the gap between frontend and backend development. Technical Skills: Strong experience with Oracle/SQL, architecture and design, and end-to-end coding and application development. Stakeholder Management: Experience managing stakeholders across business, architecture, infrastructure, and IT. Production Support: Prior experience in 24x7 on-call support and ensuring continuous operation and issue resolution in production environments. Agile & DevOps: Familiarity with Agile methodologies (Scrum, Kanban, Sprints) and DevOps practices. Regulatory & Compliance: Knowledge of regulatory issues and internal controls, ensuring adherence to compliance policies. Documentation & Delivery: Ability to prepare design documents, analyze requirements, and deliver solutions on schedule while adhering to engineering and quality standards. At HSBC, you'll be part of a dynamic environment that offers continuous professional development, flexible working options, and a collaborative culture. Join us to be part of a global organization where your contributions will make an impact.

React js React js Java React java
HS

Consultant Specialist

Hsbc

Fresher | Not Disclosed | Hyderabad, Telangana, India | Full-time

If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive, economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. Role: Consultant Specialist Key Responsibilities: Collaboration & Delivery: Collaborate with the Qualtrics Product Owner (HR Employee Listening), HR Technology, Agile Lead, and/or Scrum Master to deliver the Qualtrics product backlog. Capture, analyze, and document business processes to ensure alignment with business needs. Participate in the design of solutions to address business requirements and configure solutions using the Qualtrics platform. End-to-End Solution Delivery: Work with wider HR Tech teams to deliver end-to-end technical solutions, including integration and embedded surveys. Develop excellent platform knowledge through self-learning, training courses, and collaboration with professional services teams. Actively participate in the Qualtrics Pod, addressing system defects, delivering service requests, managing development changes, performing upgrades/patching, and proactively monitoring system health and performance. Testing & Compliance: Test configurations to ensure they meet requirements and quality standards. Align with HSBC development standards and best practices, including Agile delivery and Release Management controls. Write appropriate functional and technical documentation for all deliveries. Continuous Improvement: Identify opportunities for continuous improvement, focusing on user experience, security, quality, error detection, and performance enhancements. Requirements: To be successful in this role, you should meet the following criteria: Experience: Experience working with the Qualtrics platform or similar SaaS survey/employee experience technology. Background in data or statistical analysis. Proven success within a DevOps and Agile team environment. Experience in software development and/or application configuration. Experience working in a multi-cultural environment with the ability to adapt to different cultures. Experience of working in virtual, geographically dispersed locations and timezones. Technical Skills: Experience with core IT Service Management processes, including Incident Management, Problem Management, and Release Management. Experience of producing technical specifications and documentation. Knowledge of SaaS technology, APIs, and integration technology. Familiarity with the Qualtrics platform functionality, configuration, support resources, and roadmaps. Additional Skills: Strong analytical and problem-solving skills. Strong interpersonal and communication (oral and written) skills. Skilled in creative and lateral thinking. Excellent influencing, persuasion, and negotiation skills in workshops and presentations. Advanced skills in MS Excel, PowerPoint, Word, and Visio (or similar tools). At HSBC, you'll be part of a dynamic environment that fosters continuous professional development, offers flexible working options, and promotes a collaborative culture. Join us to be part of a global organization where your contributions will make a meaningful impact.

Employee Consultant Specialist Consultant Specialist Full-Time
HS

Mainframe Developer / Consultant Specialist

Hsbc

Fresher | Not Disclosed | Hyderabad, Telangana, India | Full-time

About HSBC If you re looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. As one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories, HSBC aims to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately, helping people fulfill their hopes and realize their ambitions. The Role We are seeking an experienced professional to join our team as a Consultant Specialist. In this role, you will play an instrumental part in ensuring the smooth execution of projects by participating in feasibility studies, project planning, technical design, and coding. You will guide and mentor the team, ensure proper communication across the project, and interact directly with clients to resolve issues related to the delivery of projects. Principal Responsibilities Feasibility Study: Participate in the feasibility study to assess the viability of projects. Project Planning: Contribute to the estimation and planning of projects. Requirement Analysis: Analyze project requirements and translate them into actionable plans. Technical Design: Develop or review technical designs to ensure they meet business objectives and technical specifications. Coding & Development: Guide and mentor team members on code development and contribute where required. Reviews: Conduct thorough reviews of design, code, test plans, and test results to ensure quality and alignment with project requirements. Testing: Oversee test planning, strategy, validation, and conduct random testing to ensure deliverables meet expectations. Post-Development Support: Coordinate post-development support to address issues and ensure smooth deployment. Team Management: Ensure effective communication and coordination within the team to foster collaboration and smooth project delivery. Client Interaction: Communicate directly with clients to provide progress updates and resolve any project delivery-related issues. Requirements To be successful in this role, you should meet the following qualifications: In-depth technical/functional knowledge of Core Banking RPS UK (Retail Processing System) and UK banking products. Job Control Language (JCL): Strong experience with IN Stream & Catalogue Procedures, Control Cards, SDFS (Spool), SPICE, SAR & MVS JCL utilities. COBOL: Strong understanding of COBOL programs, including working storage, copy books, subroutines, and Z/OS concepts. DB2 (SQL): Proficiency in relational database concepts and advanced SQL, including error handling and SQL error codes. CICS: Knowledge of infrastructure setup (PCP, PIP, KCP, SCP) and experience in writing CICS programs linked with front-end systems. TSO, ISPF: Hands-on experience with TSO and ISPF. Programming Skills: Experience with REXX, EZYTRIEVE, and SELCOPY. Tools Knowledge: Familiarity with tools like Endevor, File Manager, Road Runner, CLARITY, Fault Analyser, R2DS, RDz, RTC, SONAR. Communication: Strong verbal and written communication skills for effective team and client interaction. Self-sufficiency & Initiative: Demonstrated ability to work independently and take initiative in solving issues, addressing the root causes, and providing solutions. Additional Desired Skills Core Java, SQL Database Knowledge, Spring Boot/Spring Data, JPA/J2EE/Servlets. Experience with Web Services (REST, SOAP) and Microservices. Knowledge of Google Cloud Platform (GCP) / Amazon Web Services (AWS) (certification is a plus). Familiarity with tools such as Maven, GIT, Jenkins, Any point Studio, Spring Tool Suite (STS). Global Presence: Join one of the largest financial institutions in the world with a presence in 64 countries and territories. Career Growth: Benefit from HSBC s opportunities for professional development and career advancement. Impactful Work: Play an integral role in ensuring the smooth operation of high-importance projects. You ll achieve more when you join HSBC.

Mainframe Developer Mainframe Developer Consultant Specialist
NO

Sr. Ecompliance Specialist

Novartis

5-10 Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Summary The Senior eCompliance Specialist is responsible for providing Quality Assurance oversight and guidance with regard to computerized systems validation (CSV), operating within the framework of regulations (GxP, 21CFR11, etc.) and requirements defined in the Novartis Quality Manual and global procedures. Sr. eCompliance Specialist provides the needed operational support such as approving the GxP impacted changes, Periodic Review Reports, deviations, etc.. Provides the guidance to the project and operations team on the CSV related topics and related information. Reviews and/or approves the global Computerized Systems key validation deliverables as a part of the eCompliance support to the GxP projects About the Role Key Responsibilities: • Quality oversight of Project and operational activities of GxP systems (e.g.: changes, Periodic Reviews, deviations, etc.) Provide needed support to meet the applicable Novartis and regulatory requirements for GxP regulated computerized systems projects. • Point of Contact for all CSV related matters for GxP Computerized Systems and act as an interface between IT and Business for eCompliance topics in relation to GxP classified Computer Systems promoting a Quality Culture. • Review and approve project related documents for GxP relevant systems including determination of GxP applicability for all GxP and non-GxP relevant systems. • Establish trusted partnership with assigned IT Function with understanding of business drivers, and provide the needed day to day operational support. • Review and approve the GxP impacted deviations, ensure appropriate CAPA are implemented. • Contribute for the preparation of VMP and execute the plan for the systems associated with the respective functions. • Review and approve the Periodic Review Reports for the GxP computerized systems and the associated gaps within CAPA Management System. • Perform supplier qualification assessment activities • Provides audit support as assigned and in case of CAPAs, provides the required Quality support Essential Requirements: • GXP relevant computerized systems are developed, implemented and maintained according to the Novartis requirements. • On time review and approval of changes, deviations & periodic review reports for the GxP computerized systems. • Documentation supporting eCompliance and CSV requirements is in place, maintained up-to-date and can be presented during audits and inspections without delays and issues • Gaps in eCompliance and CSV activities are proactively identified, escalated and the development of mitigation plans supported. • Client/stakeholder satisfaction and corresponding feedback Desirable Requirements: • 5-10 years of overall experience, and a minimum 4 years of relevant experience in the Pharmaceutical Industry within particular in regulated functions such as IT Quality and Compliance • Good understanding of global regulations and Health Authorities expectations governing computerized systems (CSV, Part 11, etc.) • Good experience in the development, implementation and lifecycle management of computerized systems in regulated environments • Experienced in the operational management of GxP solutions including its related technologies to support the operation • Experience in GxP supplier qualification activities • Good understanding in system application management, its Quality support approach and industry best practices (ITIL, ITSM, etc.) • Experienced in the development, implementation and lifecycle management of key computerized systems in the Pharmaceutical Development, Manufacturing, Quality, Commercial and Infrastructure space • Successful cross-divisional/functional work with complex international teams • Ability to adjust to multiple demands, shifting priorities and unexpected events while maintaining a positive work attitude • Ability to effectively interact and present to Management • Ability to influence without hierarchical authority and build trusted partnerships • Self-starter with experience in initiating and delivering projects and processes • Excellent communication, negotiation, facilitation, and interpersonal skills Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Sr. Specialist Full-Time ECompliance Compliance Management
GC

Security Engineer, Detection

Google Careers

2-2 Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of coding experience in one or more general purpose languages. 2 years of experience with security engineering, computer and network security and security protocols. 2 years of experience with security assessments or security design reviews or threat modeling or threat hunting. Preferred qualifications: Master's degree in Computer Science or a related field. Experience in Insider Threat, Automation About the job There's no such thing as a "safe system" - only safer systems. Our Security team works to create and maintain the safest operating environment for Google's users and developers. As a Security Engineer, you help protect network boundaries, keep computer systems and network devices hardened against attacks and provide security services to protect highly sensitive data like passwords and customer information. Security Engineers work directly with network equipment and actively monitor our systems for attacks and intrusions. You also work with software engineers to proactively identify and fix security flaws and vulnerabilities. You use your industry experience to own and drive the resolution of complex security incidents, policy questions and technical security issues. The mission of the Security and Privacy organization is to Protect, Respect and Defend our Users, Googlers and the Internet. Users trust Google with large quantities of highly important data and expect it to be protected from illicit access. Increasingly, sophisticated actors attempt to threaten the security of this data and the privacy of our users. The Detection and Response team's mission is to understand these threats, detect them, and respond with equal vigor. Responsibilities Build and maintain detection logic and automation to detect and investigate threats to Google's data, network, and infrastructure. Work with teams from around Google to discover new detection capabilities and logging sources. Participate in a 24/7 global operation that hunts for and responds to security events on Google's networks. Perform investigations on a wide variety of events from various sources to determine whether they pose a threat to Google. Qualification : Bachelor's degree or equivalent practical experience.

Security Engineer Security engineer Full-Time Security Engineer - Detection
NE

Executive Supply Chain Management

Nephroplus

2+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Description: Nephroplus is looking for aspiring candidates who can be a part of SCM team and make useful contributions in projects. Should be able to understand all SCM related activities and contribute in order to make improvements to the supply chain system. Result oriented, willing to travel and demonstrate outstanding guest centric behaviour. Must be a team player with effective communication skills to deal with team members and all levels within the organization. Roles & Responsibilities: Assist in work towards supply and demand forecasting and coordinate with procurement, warehouse distribution Maintain the flow of incoming materials and outgoing finished products to ensure timely receipt of inventory Ability to forecast to identify changes and the effect on supply change activities Manage any procurement activities including RFP s (Request for Proposals). Should be able to handle centres independently for demand supply planning, stock reports consolidations and MIS. Able to create Purchase Orders (PO) and GRN in ERP Able to identify the deviations in PO quantity vs GRN quantity vs Invoice qty. Able to reconcile the supplier invoices and supplier payment ledgers. Should be able to understand the end to end supply chain process Should have good understanding of COGS and cost savings initiatives. Should be good at process improvements and lean implementations. Should have good business acumen and ability in risk assessment. Updates and maintains own expertise, shares this with colleagues and contribute to a positive work environment. Job Specification: Hospital / Pharma Domain Candidates are preferred. Excellent communication both oral and written and people skills Should be able to communicate in English Should be good at MS office suite & any WMS ERP. Analytical skills Bachelor degree in logistics Minimum years of experience 2 years Behavioural Competencies: Empathy & Flexibility Ethical in thought and action Ability to work with diverse teams, able to influence and build professional relationships Leadership skills Decision-making Accountability and Responsibility Intrinsically motivated for the job Qualification : Bachelor degree in logistics

Executive Supply Supply executive Supply chain Management
NE

Assistant Manager- Finance & Accounts

Nephroplus

Fresher | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Description: Nephroplus is looking for aspiring candidates who will be responsible for planning, designing, developing, and evaluating computer systems. MIS Executives have various duties depending on the type and size of the organization they work for. Result oriented, willing to travel and demonstrate outstanding guest centric behaviour. Must be a team player with effective communication skills to deal with team members and all levels within the organization. Roles & Responsibilities: Preparing and leading the KPI reporting daily, weekly, and monthly reports Preparation of Doctors Payouts across various centers on monthly basis. Maintain Trackers for individual Center wise & Monthly reports Knowledge in Preparing & managing multiple reports on requirement from other teammates in the company. Knowledge in Preparing & managing multiple reports on requirement from other teammates in the company. Good typing speed Hands on experience in excel functions i.e. V-LOOKUP, PIVOT TABLE, IF and other functions. Coordinate daily with all stakeholders and follow-up A team player who is always willing to extend his support towards the team & the organization A team player who is always willing to extend his support towards the team & the organization Self-motivated and quick leaner Job Specification: Bachelor's degree in Computer Science, IT, or similar. Practical experience with a variety of software applications. Attention to detail. Outstanding written and verbal communication. Willingness to continually self-educate Behavioural Competencies: Empathy & Flexibility Ethical in thought and action Ability to work with diverse teams, able to influence and build professional relationships Accountability and Responsibility Intrinsically motivated for the job Qualification : Bachelor's degree in Computer Science, IT, or similar.

Assistant Manager Assistant manager Manager assistant Finance
IS

Business Analyst

Ignatiuz Software

3+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Company Overview: Ignatiuz is a digital transformation and intelligent workplace consulting company with offices in the US (PA) and India (Indore). Our mission is to accelerate digital performance through innovation and automation. We have a proven track record of delivering high-quality solutions for a variety of Fortune 500 clients, driving business success through innovation. Role Overview: We are seeking an experienced Business Process Management (BPM) Specialist to join our team. In this role, you will focus on analyzing and improving business processes, designing and implementing enterprise applications, and optimizing workflows to streamline operations. You will play a key role in identifying inefficiencies, implementing automation solutions, and ensuring alignment with organizational goals. Key Responsibilities: Business Process Analysis: Analyze and deeply understand current business processes to identify areas for improvement and optimization. Process Optimization: Design, develop, and implement effective business process management solutions to improve operational efficiency. Collaboration: Work closely with cross-functional teams, including developers, product managers, and business stakeholders to ensure enterprise applications meet business requirements. Process Mining & Automation: Utilize business process mining techniques to uncover inefficiencies and opportunities for process improvements, and implement automation solutions to streamline workflows. Technical Expertise: Apply your technical knowledge and experience to support the development and implementation of business applications that align with business goals. Stakeholder Engagement: Engage with stakeholders to gather requirements, provide insights, and ensure alignment of solutions with organizational objectives. Documentation: Prepare and maintain comprehensive documentation, reports, and status updates to communicate findings, recommendations, and project progress to stakeholders. Industry Trends: Stay updated with industry trends and best practices in BPM, process mining, and automation to continuously improve business processes. User-Centered Solutions: Develop and utilize user stories, personas, and user journeys to ensure solutions are aligned with user needs and expectations. Agile Methodologies: Apply Agile methodologies to manage projects, ensuring iterative development, timely delivery, and continuous feedback loops. Agile Ceremonies: Facilitate Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives to maintain project momentum and team alignment. Requirements: Experience: Minimum of 3 years of experience in business process understanding, business process management, and business process automation. Enterprise Applications: Proven experience in designing and implementing enterprise applications to meet business requirements. Technical Expertise: Strong technical skills and expertise in relevant BPM tools and technologies. Process Mining: Proficiency in business process mining techniques and tools to identify areas for process improvement. Industry Knowledge: Understanding of industry-specific business processes and regulations. User-Centric Design: Experience with creating and utilizing user stories, personas, and user journeys to ensure solutions meet end-user needs. Communication: Strong communication and collaboration skills to engage effectively with stakeholders. Project Management: Ability to manage multiple projects and priorities in a fast-paced environment. Agile Experience: Experience working in Agile environments and familiarity with Agile methodologies. Education: Bachelor s degree in Business Administration, Information Technology, or a related field. Qualification : Bachelors degree in business administration, Information Technology, or a related field.

Business Analyst Business Analyst Full-Time Business Analysis
TE

React Js Developer

Techouts

7+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Required Skill Set: Minimum 7+ years of experience Candidate should have detailed understanding of React, React Hooks and Redux Expert in HTML5, JavaScript, ES6 and Typescript Experience in using CSS/CSS3 (SASS & LESS) and Bootstrap Minimum 2+ years of hands-on experience in design and development of web applications using React JS Proficiency in one or more JavaScript frameworks REACT JS / Angular 6/7. Good knowledge in writing client side restful APIs Strong background in delivering enterprise level applications. The ability to communicate clearly in both written and spoken English to all project participants. Experience with GitHub. Experience identifying and remediating security vulnerabilities. Should be well versed with test driven development and be knowledgeable on associated tools and practices. Ability to lead by example, motivating team to produce excellent results. Should be good with SDLC processes and agile methodologies. Must be willing to absorb functional and business requirements. Innovative and explore ways to solve and fix client issues. Roles and Responsibilities: We are looking for a front-end senior developer who is a team player and loves fast paced working environment. Manage team dynamics and use interpersonal skills to achieve the project goals. Work independently with minimum supervision. Employment Type Full Time Industry Information Technology, Product, and Services. About Techouts Would you want to be a part of an organization that is thriving consistently to expand its echelons and innovating Digital Transformation. At Techouts we intend to vie with the best by serving and emulating client expectations. We provide high end product engineering- services and solutions primarily in Digital Technologies, platforms like SAP Hybris, Adobe (Full Stack) and Java. Headquartered in Hyderabad, Techouts has Operations in Noida and Bangalore Why Techouts? 1. Opportunity to work with clients of indisputable repute 2. Upskilling programs that facilitate career progression 3. Consistent in updating learning and development modules as per the current trends and needs. 4. Scaling Growth opportunities since we are increasing the headcount and our portfolio.

React js React js Developer React Developer
TE

Java Sr Developer

Techouts

7+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Preferred Skills/Experience: Experience working in the eCommerce industry is an added advantage, but not limited. Experience working in the Agile environment Product Development experience is an added Architectural experience is a huge plus Roles and Responsibilities: Minimum 7 plus years of experience on Java technologies Experience in Java and related technologies (Hibernate, Spring), UI Technologies like Angular and jQuery development experience Requires Bachelor s Degree or Foreign Equivalent in Computer Science, Computer Engineering, Computer Information Systems or a related field of study. Strong experience in Java, J2EE, Hibernate, Spring, AngularJS & Angular, jQuery, web Methods, Web Services and Web Application Server: Apache Tomcat Experience in Software Design with applied knowledge of Key design principles Experience in automating all the aspects of Engineering Experience working in an Agile framework Experience in developing complex business solutions Continuous Integration, deployment experience and Prototyping experience. Demonstrate problem-solving (analysis) and demonstrate ability to mentor others. Understanding of Data Structures and Algorithms, including time and space complexity optimization. Exposure to Data structures/algorithms development, Unix and SQL/PL SQL database development Ability to contribute to development team and help achieve key business objectives Ability to perform design and code reviews Ability to identify system changes and verify that technical system specifications meet the business requirements Ability to guide junior developers and can manage the delivery of the team. Strong written and verbal communication skills, including the ability to effectively collaborate with multi-disciplinary groups at all organizational levels Must possess Strong problem-solving skills, analytical skills, good communication, presentation skills, Good attitude, self-motivated and the ability to work independently. Employment Type Full Time Industry Information Technology, Product, and Services. About Techouts Would you want to be a part of an organization that is thriving consistently to expand its echelons and innovating Digital Transformation. At Techouts we intend to vie with the best by serving and emulating client expectations. We provide high end product engineering- services and solutions primarily in Digital Technologies, platforms like SAP Hybris, Adobe (Full Stack) and Java. Headquartered in Hyderabad, Techouts has Operations in Noida and Bangalore Why Techouts? 1. Opportunity to work with clients of indisputable repute 2. Upskilling programs that facilitate career progression 3. Consistent in updating learning and development modules as per the current trends and needs. 4. Scaling Growth opportunities since we are increasing the headcount and our portfolio. Qualification : Bachelors Degree or Foreign Equivalent in Computer Science, Computer Engineering, Computer Information Systems or a related field of study.

Java Sr Developer Java developer Sr Developer
SA

Senior Analyst - Certified Global Customer-Engagement Platform Adult Learning

Sanofi

5+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job title: Senior Analyst - Certified Global Customer-Engagement Platform Adult Learning Location: Hyderabad About the job Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. Job Summary Customer Facing CRM & Platforms team aims for: Centralize Go-to-Market excellence and operational tasks across Global Business Units (GBUs), Standardize best-in-class capabilities with strengthened global support while verticalization of reporting within GTMC from local to global, Define clear ways of working and bringing clarity on interfaces with GBUs, Digital, and executional support on commercial operations from Sanofi hubs to optimize process excellence and efficiency. The Sanofi Global CRM organization is looking for an Adult Learning Specialist, certified as trainer for the digital platforms VEEVA CRM , Veeva 4M and VEEVA ALIGN for all user roles (front and back-office). Creating a positive learning environment is essential to learner adoption. The incumbent is required to design and deliver learning offerings that are role- and business-specific. The incumbent must set realistic and measurable learning targets. The learning program has to focus on both, the learner s mindset and skillset development. The scope is: 1.) Refresh existing users knowledge through appropriate training 2.) Upgrade existing self-learning resources (videos, guides, e-learns, FAQ) and evolve capability to create new later on Main responsibilities: 50% - Train existing certified front-line staff (customer-facing sales, medical and home office marketing and medical) for continuous improvement in the usage of VEEVA CRM and VEEVA 4M. Train existing certified VEEVA Administrators on Veeva CRM BACK-OFFICE and VEEVA ALIGN capabilities. The goal is to foster an adoption and collaboration mindset besides the technical digital usage capabilities. Format: Designing and leading online group trainings (in English and in the Asian languages), conducting business case-based role-plays with the learners. Join the quarterly check-ins with line managers to present the next quarter reinforcement training plan for their teams and identify, design and align further reinforcement learning action plans for subsequent execution that arise from the quarterly Middle Manager sessions. Measure attendance and effectiveness via participant feedback survey and share with the Global OneCRM organization. Build plans to close identified knowledge and adoption gaps and define implementation plans. The languages for sessions have to be ensured in English and in the Asian languages. For all European languages the zoom sessions need to be set-up in activating the zoom AI translation tool. 50% - Self-learning Content Management:Update existing self-learning content for the platforms needed due to planned platform upgrades. To do so, participate in the Governance to gain first-hand information on planned platform upgrades and changes. Update the FAQ on a quarterly basis in close collaboration with the UAT team and in reviewing the UAT system for these changes to take screenshots and build suitable self-learning resources reflecting business cases Manage the global training SharePoint with the new and updated monthly self-learn content. Organize monthly market sessions with the local learning counterparts to present content evolution plans as well as sharing the new/updated deliverables, ensuring that markets promptly localize, translate and cascade. Ensure markets update their local training share points which are market users go-to place. According to the global governance the provided English global core materials have to be loaded immediately and subsequently replaced by locally adapted and translated materials within one month. Track regularly that markets promote the local training sharepoint monthly and all local users know where to find their locally adapted and translated self-learning content. With evolving capabilities, the activity may include the monthly built of new self-learning content for the above-mentioned VEEVA platforms. About you Experience:5+ years' experience as an adult trainer responsible for digital usage capabilities and mindset development. Experience in organizational and behavioral change management Experience in researching, creating, delivering, and tracking business and results-oriented digital adult learning programs Experience in blended learning strategies Proven delivery of outstanding results. Ability to lead change while achieving business goals and objectives, act for change, challenging continuously the status quo. High persistency and resilience. Excellent projec...

Senior Analyst Senior analyst Global Customer
MS

Specialist, Hr Operations

Msd

5+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Position Title: Specialist, HR Operations Location: Hyderabad Hitech City. Department: Human Resources Reports to: Manager, DA, HR Operations This position is office based Job Summary: We are seeking an experienced HR Operation Specialist to join our HR Operation team in Hyderabad. The ideal candidate will be responsible for delivering local operational HR tasks, ensuring compliance and operational excellence, while also supporting various business transformation projects. Key Responsibilities: Manage and execute employee life cycle BAU tasks, ensuring timely and accurate delivery in accordance with established standards and compliance requirements Support and contribute to local business transformation projects, as well as regional and global HR initiatives. Collaborate effectively with local suppliers to ensure high service quality and operational efficiency. Prepare appointment letters and manage probation assessments. Issue movement letters and handle offboarding processes, including full and final settlements. Administer leave systems and prepare various letters (e.g., salary increments, retention). Support flexible benefits and statutory audits. Ensure timely execution of HR tasks while maintaining compliance with local legal requirements. Maintain accurate records and documentation related to HR operations. Behavioral Competency Expectations: Effective and efficient time management, organizational and interpersonal skills, conflict management and problem-solving skills. Strong communication, both written and verbal in English & local language will be value addition to this role. Positive mindset, growth mindset, capable of working independently and being self-driven Required Qualifications, Skills & Experience Minimum of 5 years of working experience in HR Operations specifically supporting the Indian market Strong understanding of local HR regulations and practices Project experience in HR transformation initiatives Experience with Workday or similar HR systems is preferred Demonstrate sense of urgency, can prioritize tasks to meet deadlines Experienced in working with cross country and cross function team Strong analytical and problem-solving skills Proficiency in Microsoft Office Suite Educational Requirements: Minimum Bachelor's degree required Qualification : Minimum Bachelor's degree required

Specialist Hr Specialist Hr Hr Specialist Operations
BY

Head Of Operations

Bytexl

7+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Position: Head of Operations Location: Hyderabad, India Experience: 7-10 years | Full-Time Company Overview: Our vision is to be the leading EdTech company catalyzing the transformation of engineering colleges in India. We envision a future where every engineering student gains access to holistic, industry-relevant education that enhances their skills and employability. Through innovation, we empower students by bridging the gap between academia and industry, shaping the next generation of highly skilled professionals who will contribute significantly to national development. About byteXL: byteXL is revolutionizing engineering education in India and beyond. We partner with colleges to deliver industry-aligned training programs, personalized learning pathways, and real-time analytics aimed at boosting student employability. As byteXL grows, the operations function remains central to driving our success. This is a high-impact opportunity to lead and shape that growth. Role Overview: You will own end-to-end operational strategy, driving efficiency and alignment across product, sales, delivery, and finance teams. You will manage relationships with colleges and institutional stakeholders, ensuring internal execution meets customer expectations and supports business objectives. Key Responsibilities: Lead and own the operations function, including strategy, execution, and delivery across departments. Build, mentor, and lead a high-performing operations team that thrives on ownership, learning, and results. Represent byteXL in client-facing interactions with college leadership such as TPOs, HODs, and Deans. Identify and implement operational improvements using data-driven insights and stakeholder feedback. Develop and enforce SOPs for delivery, reporting, invoicing, and student engagement workflows. Design and maintain performance dashboards that provide clear visibility into operational metrics (weekly, monthly, quarterly). Collaborate with finance and account managers to ensure timely invoicing and collections. Provide internal teams with actionable data insights from student engagement and program usage. Foster cross-functional collaboration to remove barriers and promote alignment across product, delivery, sales, and leadership. Anticipate risks and proactively resolve operational issues to maintain business continuity and customer satisfaction. Participate in leadership meetings, contributing to strategic planning and decision-making. Qualifications: 7-10 years of operations experience, preferably in EdTech, SaaS, or B2B services. Proven leadership capabilities with a track record of building and scaling effective teams. Experience working closely with clients, particularly large institutions or B2B accounts. Strong analytical skills and proficiency with data, reporting tools, and dashboards. Familiarity with accounting processes such as invoicing and collections. Excellent verbal and written communication skills for managing diverse internal and external stakeholders. High ownership mentality, bias for action, and ability to thrive in fast-evolving environments. Preferred / Bonus Skills: Experience building an operations function from the ground up. Prior work with engineering colleges or in the education sector. Hands-on knowledge of CRM, ERP systems, or data visualization tools such as Power BI or Tableau.

Head Operations Operations Head Full-Time Head of Operations

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