Operations Specialist Jobs in Kolkata

Position: Water & Effluent Treatment Specialist Engineer Department: Water, Gas & Utilities Location: Kolkata Job Overview We are looking for an experienced Water & Effluent Treatment Specialist Engineer to drive the engineering of water and effluent treatment systems. The role involves developing both basic and detailed designs for raw water treatment plants, effluent treatment plants (including Zero Liquid Discharge systems), and sewage treatment plants. You will be responsible for managing the technical aspects of these systems while guiding a team of engineers and engaging with clients. Key Responsibilities Lead basic and detailed engineering efforts for raw water treatment plants, effluent treatment plants (including ZLD), and sewage treatment systems. Prepare essential engineering documents, including PFDs, P&IDs, detailed schemes, layouts, equipment datasheets, and BOQs. Develop procurement specifications and conduct technical evaluations for equipment and system purchases. Review and oversee water pre-treatment, water treatment, and effluent treatment designs for various industries, including steel plants, refineries, petrochemical plants, and other process industries. Design and engineer Sewage Treatment Plants, ensuring efficient and sustainable operations. Provide hands-on design and engineering support for water and effluent treatment projects. Mentor and guide a team of Water & Effluent Treatment engineers, ensuring technical excellence. Collaborate with clients and stakeholders on technical and techno-commercial aspects of water and effluent treatment projects. Skills & Expertise Proven experience in basic and detailed engineering for water treatment, effluent treatment, and sewage treatment systems, including ZLD systems. Expertise in creating and reviewing PFDs, P&IDs, layout plans, equipment datasheets, and BOQs. Knowledge of procurement specifications and conducting technical evaluations for water treatment systems. In-depth experience with water pre-treatment, water treatment, effluent treatment, and sewage treatment projects for large-scale industries such as steel plants and petrochemical facilities. Ability to manage and lead a small team of engineers. Strong communication skills to interact effectively with clients, customers, and cross-functional teams. Qualifications Education: B.E./B.Tech. in Chemical Engineering. Experience: 10-14 years of experience in water and effluent treatment engineering, particularly in large industrial sectors such as steel, refineries, and petrochemical plants. Qualification : B.E./B.Tech. in Chemical Engineering

As a Content Operations Specialist, you will be responsible for ensuring the smooth operation of our content management system. You will be responsible for managing and organizing the digital files including, but not limited to, video, audio, art, and captions that are received from various sources, validating third-party data, and ensuring that all digital content is ingested into our proprietary technology system accurately and efficiently. You will also be responsible for managing communication with clients and ensuring that all client requirements are met. Job Responsibilities: Receive, ingest, and deliver digital assets into Cineverse's proprietary technology system. Validate third-party data to ensure accuracy. Organize and manage incoming digital content, including metadata. Work with the operations team to ensure that all digital content is delivered on time. Distribute outbound materials to partners for digital content localization Working with existing scheduling and data entry systems, and assisting with migrating to new systems Collaborate with the technical/QC team to identify and solve any issues that may arise. Communicate with stakeholders effectively and professionally. Specific Knowledge Abilities and Skills: Excellent written, verbal communication and proofreading skills in English. 2-4 years of experience working in a team that centers on ingesting materials or streaming media metadata Ability to work independently and within a team environment. Experience working with content management systems (CMS) and digital asset management (DAM) systems Experience with scheduling systems, like Amagi. Proficient in Microsoft Office suite and other relevant software. and time management skills Ability to work in a fast-paced, high-volume environment with changing deadlines Ability to problem solve, communicate and work well with others, both within and outside of the department Flexibility to work occasional weekends & holidays If you are a self-starter who is passionate about the entertainment industry and has a desire to work in a dynamic and fast-paced environment, then this is the job for you. About the company: About the Company: On a mission to give people limitless access to the vast world of Entertainment, Cineverse s advanced, proprietary technology drives the distribution of over 70,000 premium films, series, and podcasts. From providing a complete streaming solution to some of the world s most recognizable brands to super-serving our network of fan channels from direct ad sales partnerships to premium global content we offer more of the stories that move us and technology that moves us forward. Industry leaders with a history of innovation, Cineverse is powering the future of Entertainment. For more than twenty years, Cineverse (NASDAQ: CIDM) has led the digital transformation of the entertainment industry. Today, Cineverse entertains hundreds of millions of consumers around the globe by providing premium content, streaming channels and end to end OTT platform services to the world s largest media, technology and retail companies. For more information, visit http://www.cineverse.com/. Cineverse continues to be a home for a diverse mix of enthusiast content all focused around a core mission of entertaining the world through a portfolio of fan-centric destinations. An innovator in the digital transformation of the entertainment industry for more than two decades, Cineverse s ultimate goal is to build destinations that immerse viewers in content they love. We would welcome you with, A top-grade application traversing multiple mobile platforms. A team of champions to work with. An open mind for new ideas and stratagems. A merry environment focused on creativity, growth and transformation. Top notch medical benefits for employee and family members along with accident coverage benefit for employees Flexible working environment Paid time off (PTO) such as sick days and vacation days

Job Title: Senior System Administrator Location: Kolkata Employment Type: Full-time Experience: 5-8 years Salary: INR 6 - 10 LPA Notice Period: 1-2 weeks / Immediate Job Overview: We are seeking a seasoned Senior IT End User Support Specialist to provide advanced technical assistance, troubleshoot complex issues, and ensure smooth IT operations. This role includes mentoring junior staff, supporting infrastructure projects, and optimizing IT system performance to enhance user productivity. Key Responsibilities: Technical Support: Provide expert-level support for hardware, software, networks, and systems across Windows, macOS, and mobile platforms Troubleshoot and resolve complex end-user issues involving desktops, laptops, mobile devices, and printers Assist with device configuration, deployment, and maintenance System Administration: Manage user accounts, permissions, and security policies in Active Directory, Office 365, and enterprise applications Administer network devices, VPNs, and virtual environments such as VMware and Hyper-V Maintain system configurations and ensure compliance with company standards Incident and Problem Management: Serve as escalation point for critical support issues and collaborate with IT teams to resolve incidents Document problems and resolutions accurately in helpdesk systems Identify recurring issues and implement preventive solutions Project Involvement: Collaborate on IT infrastructure projects like upgrades, migrations, and hardware refreshes Assist in software rollouts, including testing, deployment, and user training Mentorship and Training: Mentor junior support staff and foster their technical growth Develop and conduct training sessions on IT best practices and new systems Required Qualifications: Bachelor s degree in IT, Computer Science, or related field, or equivalent experience 5+ years of IT support experience with a strong focus on end-user support Advanced knowledge of Windows, macOS, Microsoft Office 365, and enterprise apps Proficient in network troubleshooting (TCP/IP, DNS, DHCP, VPN) Experience with Active Directory, Group Policy, and remote management tools Familiarity with ITIL processes for incident and problem management Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS) is a plus Skills and Competencies: Strong problem-solving and critical thinking under pressure Excellent communication, able to explain technical info to non-technical users Ability to multitask and prioritize effectively Detail-oriented and organized Proactive in issue identification and resolution Preferred Certifications: CompTIA A+, Network+, Security+ Microsoft Certified: Modern Desktop Administrator ITIL Foundation VMware or other relevant certifications Work Environment: Fast-paced office with occasional after-hours/weekend support for critical issues Collaborative team environment with opportunities for independent work Benefits: Competitive salary with performance incentives Health, dental, and vision insurance Professional development and certification opportunities Retirement savings plan Qualification : Bachelors degree in IT, Computer Science, or related field, or equivalent experience

Customer Success Specialist Location: Bangalore (Hybrid Model) Are you If yes, Esko, a Veralto company, could be your next career move! About Esko Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process for packaged goods. Our innovative tools empower brand owners, retailers, pre-media & trade shops, manufacturers, and converters to digitize, connect, automate, and accelerate packaging design and printing workflows. At Esko, you ll work in a flexible, family-friendly environment that values both people and the planet. We actively embrace diversity and encourage candidates from all backgrounds to apply, because we believe that passion and experience drive innovation and excellence. About the Role Title: Customer Success Specialist Location: Bangalore (Hybrid Model) As a Customer Success Specialist, you will play a critical role in building trusted partnerships with clients, aligning with their organizational goals, and driving measurable impact by shaping client success strategies. You ll work closely with internal teams to deliver value-driven solutions, ensuring faster adoption and measurable outcomes for our clients. Key Responsibilities Efficiently handle and resolve customer support tickets, prioritize escalations, and maintain accurate documentation. Serve as the primary contact for assigned customers, building strong relationships and ensuring seamless communication between teams. Prepare and present reports on ticket resolution times, customer satisfaction, and issue trends to drive continuous improvement. Proactively identify risks, collaborate with internal teams, and implement solutions to manage critical incidents effectively. Work closely with Customer Success Managers (CSMs) and Account Managers to streamline operations, especially for high-value customers. Qualifications & Requirements Bachelor s or Master s degree (MBA preferred). Minimum 4-5 years of experience in stakeholder management, escalation handling, support, and operations, ideally within IT-SaaS platforms. Experience working with Enterprise, Mid-Market, and SMB customers in US/Europe markets. Exposure to the FMCG or packaging industry is a plus. Exceptional communication and presentation skills. Strong customer-first mindset with excellent attention to detail. Willingness to travel up to 10% as needed. Be part of a global leader driving innovation in the packaging and printing industry. Work with cutting-edge technologies that shape the future of packaging design and production. Thrive in a collaborative, diverse, and inclusive environment where your ideas and contributions matter. Enjoy a flexible hybrid work model in Bangalore, balancing work and life. About Veralto Esko is part of Veralto (NYSE: VLTO), a $5 billion global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. As part of Veralto s global network of 16,000 associates, you ll have the opportunity to build your skills, grow your career, and contribute to safeguarding the world s most vital resources. Qualification : Bachelors or Masters degree (MBA preferred).

Job Title: Production Operation Manager Location: Kolkata Employment Type: Full-Time Experience: 8 10 years Qualification: CIPET / MBA / Engineer Preferred Industries: FMCG / Stationery / Plastics About the Role We are looking for a highly skilled Production Operation Manager with strong expertise in SAP Production Planning (PP), SAP ME/MII, and integrated shop floor systems. The ideal candidate will excel in managing complex manufacturing environments such as MTA (Make to Assemble) and MTO (Make to Order), driving process improvements, and handling high-pressure situations with analytical precision. Experience in quality improvement methodologies like Six Sigma will be highly advantageous. Key Responsibilities Lead and manage production supervisors, shift leads, and plant operators to ensure smooth operations. Monitor and analyze performance metrics via SAP, including production orders, confirmations, and downtime reporting. Implement and promote lean manufacturing practices to drive continuous process improvements. Ensure strict compliance with health, safety, and environmental regulations. Collaborate with maintenance and engineering teams to minimize downtime and maximize equipment availability. Develop and oversee daily, weekly, and monthly production plans based on demand forecasts and production capacity. Utilize SAP PP modules for Material Requirements Planning (MRP), capacity planning, and schedule adherence. Coordinate with procurement and manufacturing teams to ensure timely availability of raw materials and components. Monitor Work-In-Progress (WIP), identify bottlenecks, and take corrective actions to maintain production flow. Analyze historical data to improve demand planning accuracy and enhance production scheduling efficiency. Drive continuous improvement initiatives in production planning and scheduling processes. Key Skills & Competencies Proficiency in SAP PP, SAP ME/MII, and integrated shop floor systems. Strong knowledge of MTA & MTO manufacturing environments. Experience in process management, root cause analysis, and quality improvement techniques (e.g., Six Sigma). Exceptional analytical and problem-solving skills. Ability to work effectively under pressure in a dynamic production environment. Strong leadership and team management capabilities. Excellent communication and collaboration skills. Qualification : CIPET / MBA / Engineer

Sales Operations Manager Location: Kolkata Employment Type: Full Time Position Overview: We are looking for a strategic and detail-oriented Sales Operations Manager to lead the optimization of our sales processes and drive operational efficiency. In this role, you will be instrumental in managing the sales pipeline, improving forecasting accuracy, and generating performance insights that influence strategic decisions. If you're passionate about sales analytics, CRM systems, and cross-functional collaboration, this is an excellent opportunity to make a high-impact contribution. Key Responsibilities: Sales Pipeline Management Oversee and maintain an accurate and up-to-date sales pipeline. Identify and eliminate process bottlenecks, ensuring a smooth sales cycle. Forecasting & Reporting Develop reliable sales forecasts and present performance metrics to senior leadership. Create and distribute regular sales dashboards and reports, highlighting KPIs, trends, and improvement areas. CRM & Sales Tools Optimization Implement, manage, and continuously improve CRM platforms (e.g., Salesforce, HubSpot). Ensure user adoption through training and support; align tool usage with company goals. Process Streamlining & Strategy Identify inefficiencies in sales processes and propose improvements. Collaborate with stakeholders to develop best practices for operational consistency. Cross-Functional Collaboration Act as a liaison between Sales, Marketing, Product, and Finance to ensure alignment of business objectives. Support sales leadership with data and insights to improve sales enablement and execution. Performance Analytics Analyze sales trends, win/loss data, and conversion metrics to support continuous improvement. Deliver actionable insights for quota setting, territory planning, and team performance evaluations. Market Analysis (Preferred) Conduct competitive and market analysis to inform strategic sales decisions. Identify market opportunities and support go-to-market planning. Qualifications: Bachelor s degree in Business Administration, Marketing, or a related field. 3 5 years of experience in sales operations, sales enablement, or sales analytics. Strong expertise with CRM platforms (Salesforce, HubSpot, Zoho, etc.) and BI/reporting tools. Excellent analytical, problem-solving, and communication skills. Proven ability to work collaboratively across departments and lead process improvements. Strong time management and organizational skills in a fast-paced environment. Preferred: Experience conducting market research and contributing to strategic planning. Exposure to B2B SaaS, IT, or consulting environments. Be a key contributor to strategic sales transformation. Work closely with a cross-functional leadership team. Opportunity to shape scalable processes in a growth-oriented company. Qualification : Bachelors degree in Business Administration, Marketing, or a related field.

Position: Plant Incharge Location: Kolkata Department: Operations Experience Required: 10+ Years Role Overview: We are looking for an experienced and results-driven Plant Incharge to lead end-to-end operations of our plant in Kolkata. The ideal candidate will be responsible for managing daily production, logistics, quality control, safety compliance, team development, and financial performance. This role is critical to ensuring efficient plant operations while maintaining the highest standards of quality, safety, and operational transparency. Key Responsibilities: - Operational Management: Ensure optimal utilization of plant capacity while managing production costs effectively. Oversee logistics and dispatch to ensure timely deliveries and efficient use of resources. Adhere to internal control measures and risk management protocols. Quality Control: Maintain and uphold high-quality standards for concrete production. Address quality concerns promptly and manage customer complaints. Ensure timely submission of Proof of Delivery (POD) documentation. Health, Safety & Compliance: Enforce strict compliance with health, safety, and environmental regulations. Maintain statutory compliance and safeguard plant assets. Promote a safety-first culture among staff. Team Development: Manage working hours, shift planning, and attendance of plant personnel. Promote multiskilling and deliver ongoing training programs to enhance team capabilities. Maintenance & Housekeeping: Coordinate with the area maintenance team to ensure timely and proper upkeep of batching plants, TMs (Transit Mixers), and other equipment. Maintain high housekeeping standards across the facility. Raw Material & Waste Management: Manage procurement and inventory of raw materials to ensure uninterrupted operations. Implement efficient waste management practices, including use of recycled water. Financial Management: Develop and manage the plant s annual budget (OPEX and CAPEX). Monitor financial performance and implement cost optimization strategies to improve profitability. Business Expansion: Lead the setup of new plants and drive growth initiatives within the zone. Work closely with the Zonal Business Development Officer to identify new opportunities. Compliance with Legal and Regulatory Standards: Ensure full compliance with environmental, labour, and industrial regulations. Liaise with local authorities and regulatory bodies as required. Transparency & Communication: Foster transparent communication at all organizational levels. Ensure stakeholders have access to timely and accurate operational data. Policy Adherence & Development: Implement and enforce policies to streamline plant operations. Periodically review and update SOPs to align with best practices and business goals. Key Stakeholders: Internal: Production Officer Quality Engineer Regional Operations Officer Zonal Technical Officer Business Executive RMC External: Equipment Suppliers Local Regulatory Authorities Contractors Qualifications: Education: Bachelor s or Master s degree in Engineering (Civil, Mechanical, Chemical), Business Administration, or a related field. Experience: 10+ years in plant operations, preferably in Ready-Mix Concrete (RMC), construction materials, or manufacturing industries. Expertise Areas: Plant and operational management Quality assurance and compliance Health & safety regulations Team leadership and development Budgeting and financial control Expansion and business development Regulatory and legal compliance Qualification : Bachelors or Masters degree in Engineering (Civil, Mechanical, Chemical), Business Administration, or a related field

Position: Senior Manager Network Sort Centre Location: Kolkata Department: Operations Experience Required: 5 7 Years About the Role: We are seeking a highly capable and experienced Senior Manager Network Sort Centre to oversee the efficient operations of our sort center network in Kolkata. This role is pivotal in ensuring high standards in productivity, quality, and customer satisfaction while driving warehouse process optimization and team performance. The ideal candidate will bring expertise in warehouse/sort center operations, team leadership, and logistics management, with a strong preference for experience in e-commerce or automation-heavy environments. Key Responsibilities: Lead and manage sort center operations to ensure peak efficiency and high levels of customer satisfaction. Develop and optimize warehouse systems by analyzing storage requirements, inventory flow, equipment utilization, gate processes, and shipping methods. Establish operational goals and KPIs; monitor and manage performance to meet or exceed targets. Train, mentor, and lead warehouse teams to resolve day-to-day issues and drive operational excellence. Oversee inventory control and logistics, ensuring smooth coordination between inbound, storage, and outbound processes. Design workflow, space allocation, and equipment layout to support volume scalability and efficiency. Maintain a safe, compliant, and well-regulated work environment by enforcing SOPs and adhering to legal and safety standards. Daily Responsibilities: Supervise daily warehouse functions including inventory management, floor productivity, shipping, quality control, and customer service. Schedule and allocate manpower to meet daily fulfillment demands while minimizing overtime and maintaining output quality. Conduct regular inspections and manage the upkeep of warehouse equipment and tools. Collaborate with warehouse leads to assess productivity and loss prevention, and implement actionable improvement plans. Oversee end-to-end logistics operations, coordinating with transportation partners (including drivers and air carriers) to ensure timely and efficient delivery of goods. What You Bring: 5 7 years of experience in warehouse or sort center management, preferably in e-commerce or logistics. Strong leadership and operational planning skills. Experience in sort center automation and process optimization. Proven ability to lead large teams and deliver results under high-pressure environments. Solid understanding of inventory systems, WMS, and logistics coordination. MBA from a Tier 1 B-School is highly preferred. Excellent communication, analytical, and organizational skills. Qualification : MBA from a Tier 1 B-School is highly preferred

Job Title: CRM Executive Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation & Above Preferred Industries: Stationery, FMCG About the Role We are looking for a proactive and detail-oriented CRM Executive who excels in active listening, clear communication, and relationship building. The ideal candidate will be patient, solution-driven, and adept at managing customer relationships to enhance engagement, retention, and overall satisfaction. Key Responsibilities Develop and implement effective CRM strategies aimed at increasing customer engagement and loyalty. Manage and maintain the company s CRM system, ensuring timely data entry, data cleansing, and segmentation. Analyze customer data and behavior to identify trends, insights, and opportunities for business improvement. Design and execute targeted marketing campaigns and communications to boost customer retention and upselling. Collaborate closely with sales, marketing, and other departments to ensure CRM initiatives align with overall business objectives. Ensure the accuracy and completeness of customer data within the CRM system. Conduct customer surveys and gather feedback to improve customer experience and satisfaction levels. Monitor and analyze customer interactions across various channels including email, social media, and chatbots. Key Skills & Competencies Excellent communication skills clear, concise, and empathetic. Strong relationship-building and problem-solving abilities. Proficiency in CRM software and data management. Analytical mindset with the ability to interpret customer data for actionable insights. Ability to work collaboratively in a cross-functional environment. Patience and customer-centric attitude. Qualification : Graduation & Above

About the Job Qualification: MBA/PGDM from a recognized University Experience: 10 years of Relevant Experience Preferred Industries: Stationery, FMCG, Consumer No of vacancies: 1 Reporting: Kolkata (HO) Gender: Male preferred Criteria Required Planning and executing marketing strategies to promote a company's products and services in foreign markets. To ensure participation in international marketing tools such as Expo, Fair. Conduct market research and analysis to identify market trends, customer needs, and competitive landscape in international markets. Build and plan the short and long-term marketing strategy for the region and take charge of executing it on the ground. Should have good knowledge about the Latin American Market. Benchmarking competition and ensure mark to market performance. Extensive traveling experience required. Key Requirements Develop Sales Strategy for the Latin American markets. Build and maintain relationships with clients and prospects. Develop the distribution network, identify buyers, negotiate and finalize business contracts. Build and develop market intelligence for each country. Being aware of Exports related documentation and regulatory compliances. Managing the team and overall budgets. Attend all social, industry, and business networking events in the region on behalf of the company. Qualification : MBA/PGDM from a recognized University

DGM - Regional Retail Sales Location: Kolkata, West Bengal, India About Schneider Electric Schneider Electric is a global leader in energy management and automation, committed to reshaping industries, transforming cities, and enriching lives. With a strong presence in over 100 countries and a workforce of 160,000+ employees, we deliver innovative solutions that ensure Life Is On everywhere, for everyone, and at every moment. Role Overview We are looking for a Deputy General Manager (DGM) - Regional Retail Sales to drive the growth and expansion of our retail business in the Home and Distribution Business Unit. The ideal candidate will be responsible for managing regional sales, expanding our channel footprint, and ensuring Schneider Electric ranks among the Top 3 brands in the retail segment. This role requires strong leadership, strategic planning, and hands-on execution to drive sales growth, establish new market segments, and lead a high-performing sales team. Key Responsibilities 1. Regional Sales & Business Growth Lead regional sales efforts to drive growth in diffused retail business. Expand geographical reach, targeting Tier 2 and Tier 3 cities across India. Establish new sales channels, particularly in Home Automation and Electric Vehicles (EVs). Achieve sales and profitability targets while maintaining financial health of the region. 2. Channel & POS Expansion Develop and strengthen channel partnerships, increasing Point of Sales (POS). Drive pull-through marketing initiatives, including electrician meets, retailer meets, and distributor engagement programs. Execute POS animations and demand generation activities to enhance brand visibility and sales conversion. 3. Team Leadership & Development Build, train, motivate, and manage a high-performing sales team. Lead a direct team of 10+ sales professionals and ~20 Feet-on-Street salespeople. Foster a retail-centric mindset within the team to drive sales excellence. 4. Sales Strategy & Execution Develop and implement strategic sales plans, ensuring end-to-end execution at the last mile. Carry out multiple connect programs throughout the year to enhance customer engagement and sales. Create, execute, and manage sales schemes and incentive programs to drive performance. 5. Stakeholder & Relationship Management Drive and manage distributors, key retailers, electricians, and influencers. Establish strong relationships with key stakeholders, ensuring alignment with business objectives. Ideal Candidate Profile Qualifications & Experience Bachelor s or Master s degree in Business, Marketing, or a related field. 10+ years of experience in retail sales, channel management, or distribution leadership. Strong experience in sales strategy, market expansion, and business development. Knowledge of the electrical, home automation, or energy management industry is a plus. Skills & Competencies Proven track record of leading and scaling retail businesses. Strong ability to develop and execute sales strategies for market expansion. Excellent team management and leadership skills. Ability to analyze market trends and implement data-driven decision-making. Financial acumen to manage sales budgets and ensure profitability. Excellent communication and stakeholder management skills. At Schneider Electric, we foster a culture of innovation, inclusion, and sustainability. We empower our employees to make an impact through automation, electrification, and digitization. If you are an impact-driven leader who thrives in a dynamic, high-growth retail environment, we invite you to be part of our journey to transform the future of energy management. Apply today and help us drive Schneider Electric to new heights in the retail segment!

Job Title: HR Operational Excellence Analyst Role Overview: The HR Operational Excellence Analyst supports the implementation and enhancement of HR operational processes to drive efficiency and improve overall performance. This role involves process mapping, data analysis, identifying opportunities for improvement, and collaborating with cross-functional teams to support continuous improvement initiatives. The analyst also assists in developing and implementing HR operational excellence frameworks, tools, and methodologies. Key Responsibilities: Process Improvement & Optimization: Supports the documentation, mapping, and analysis of HR operational processes. Assists in identifying areas for process enhancement and efficiency improvements. Contributes to continuous improvement initiatives by recommending and implementing best practices. Data Analysis & Reporting: Collects and analyzes HR-related data to identify trends and improvement opportunities. Prepares reports and insights to support decision-making processes. Assists in monitoring key performance indicators (KPIs) and operational metrics. Collaboration & Stakeholder Engagement: Works closely with HR teams and other business functions to support process improvements. Engages with stakeholders to understand operational challenges and provide solutions. Supports cross-functional collaboration to drive operational excellence initiatives. Learning & Development: Gains experience in operational excellence methodologies, tools, and frameworks. Works within a team environment under the guidance of senior practitioners. Develops a strong understanding of HR operational processes and continuous improvement strategies. Required Skills & Competencies: Strong analytical and problem-solving skills. Basic knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus. Effective communication and collaboration skills. Ability to work in a team-oriented environment. Detail-oriented with a focus on accuracy and quality. This role provides a great opportunity for individuals looking to develop expertise in HR operational excellence while contributing to process improvements within the organization.

Job Summary: The Assistant Branch Manager - Agency Channel will play a key role in building and managing the sales capabilities of newly hired Business Development Managers (BDMs). This position is responsible for driving the performance and effectiveness of the branch, including managing attrition, focusing on GSG program effectiveness, and meeting FLS spread targets. The role requires leadership and a strong understanding of life insurance products and industry trends. Key Responsibilities: 1. Sales Capability Building: Conduct joint calls and live demonstrations to support newly hired BDMs and build their sales skills. Collaborate with BDMs to ensure effective sales strategies and support for achieving targets. 2. Team Management: Lead and manage a team of advisors, ensuring alignment with branch goals. Provide continuous training and guidance to improve team performance and retention. 3. Branch Health Management: Focus on the effectiveness of the GSG program to boost branch performance. Work on controlling attrition and ensuring high retention levels within the team. 4. Sales & Target Achievement: Ensure sales targets, FLS spread targets, and performance goals are met consistently. Drive and monitor team performance to meet business objectives. Qualifications & Skills: Required: Minimum of 3 years of experience in sales within the insurance sector, with a track record of building and managing teams. In-depth knowledge of life insurance products, industry regulations, and market trends. Strong interpersonal and communication skills to build and maintain client relationships. Excellent negotiation and persuasion skills to close deals and overcome objections. Preferred: Experience in conducting training sessions and coaching new hires. Ability to adapt to changing market dynamics and implement innovative solutions. Why Join This Role? Competitive Salary: Attractive CTC up to 8.5 LPA. Growth Opportunity: Develop your leadership and managerial skills while driving sales excellence in a leading company. Impactful Role: Play a pivotal role in the growth and development of the agency channel, contributing to the success of the region. This is an exciting opportunity for an experienced professional looking to take the next step in their career in a dynamic and rewarding industry. Let me know if you need any more details!

Position Summary: We are looking for a creative Artist & Graphic Designer / Web Designer to join our dynamic team. The ideal candidate will be responsible for creating original, visually appealing designs for web and mobile applications. This position requires a strong blend of technical expertise and creative flair to deliver outstanding user interfaces and engaging visual experiences. Key Responsibilities: Web & Mobile App Design: Design and create innovative and visually appealing layouts for both web and mobile applications. Work closely with development teams to ensure designs are feasible and optimized for both platforms. Conceptualizing & Designing: Generate creative concepts for various projects, from initial brainstorming to final execution. Create wireframes, mockups, and prototypes to showcase design ideas and user flows. UI/UX Design: Focus on user-centric design, ensuring a seamless and engaging experience for end-users. Design intuitive interfaces that enhance the usability and functionality of applications. Collaboration: Collaborate effectively with cross-functional teams, including developers, product managers, and other designers, to bring ideas to life. Ensure alignment with project goals, timelines, and brand consistency. Innovative Problem-Solving: Think creatively to solve design challenges and continuously improve the user experience. Stay updated with the latest design trends, tools, and technologies to ensure the highest standard of design practices. Desired Candidate Profile: Technical Skills: Proficient in design tools such as Adobe Creative Suite (Photoshop, Illustrator, XD), Sketch, Figma, or other equivalent tools. Strong understanding of web and mobile application design principles, including responsive design. Experience with HTML/CSS and basic knowledge of front-end web development is a plus. Soft Skills: Team Player: Collaborative and able to work well in a team environment. Delivery-Oriented: Focused on delivering high-quality designs on time and within scope. Creative & Innovative: Strong ability to think outside the box and come up with original and engaging design solutions. Adaptability: Able to adjust to challenges and changing project requirements. Problem Solver: Creative thinker with a solution-oriented mindset. Qualifications: Educational Requirements: Degree or diploma in Graphic Design, Web Design, or a related field. Experience: Proven experience in graphic design or web design with a portfolio showcasing creative design work for web and mobile applications. Experience with UI/UX design principles is a strong advantage. Why Join Us? Opportunity to work in a creative, fast-paced environment. Be part of a collaborative team that values innovation and teamwork. Access to continuous learning and professional growth.

Job Title: Sales Coordinator Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation and Above Preferred Industries: Stationery, FMCG About the Role We are seeking an organized and proactive Sales Coordinator who can effectively communicate, collaborate with clients and sales teams, and manage sales processes efficiently. The ideal candidate will ensure smooth operations by handling follow-ups, preparing reports, maintaining records, and resolving issues promptly to support overall sales performance and customer satisfaction. Key Responsibilities Maintain and update customer databases accurately. Track sales orders and manage related paperwork to ensure timely processing. Prepare sales reports and presentations for management and sales teams. Coordinate closely with sales teams to ensure smooth daily operations. Identify and resolve bottlenecks or issues in the sales process. Respond promptly and professionally to client inquiries and concerns. Build and maintain strong customer relationships to ensure satisfaction and loyalty. Stay adaptable to new sales trends, technologies, and market changes. Key Skills & Competencies Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office and CRM tools. Problem-solving mindset with attention to detail. Ability to work collaboratively with cross-functional teams. Customer-focused approach with patience and professionalism. Qualification : Graduation and Above

Job Title: Product Sales Manager Trade Sales (Corporates) Location: Kolkata Department: Wholesale Banking Category: Others Job Purpose We are looking for a dynamic and results-driven Product Sales Manager Trade Sales to lead the growth of our Trade Finance & Services portfolio for corporate clients. This role involves sourcing, structuring, and implementing both funded and non-funded trade finance solutions while driving asset growth and revenue. You will work closely with Relationship Managers, Risk teams, and product specialists to deliver customized trade solutions and manage portfolio risks effectively. Key Responsibilities Drive growth in Trade Finance and Services by expanding the asset book and increasing transaction volumes. Identify and engage with high-potential corporate clients, including New-To-Bank (NTB) prospects. Develop and execute account plans and strategies for each client, conducting regular reviews to ensure goal alignment. Collaborate with Coverage and Risk teams to structure optimal trade solutions and manage portfolio risk. Stay informed on market trends, competitor offerings, and regulatory changes in Trade and Capital Account businesses. Provide strategic feedback to Product and Strategy teams to enhance the Transaction Banking product suite. Lead trade sales strategy execution, including product development, sales planning, and service delivery to meet business targets. Train and update Relationship Managers on trade and capital account products and services. Ensure timely implementation of trade transactions and assist clients in resolving queries. Maintain operational discipline by managing deferrals and ensuring compliance with internal processes. Build sector-specific expertise to enhance client engagement and portfolio management. Qualifications & Experience Educational Qualification: Graduate: Any discipline Postgraduate: Any specialization Experience: 5 10 years of relevant experience in product sales, specifically in Trade Finance within banking or financial services Qualification : Graduate Any discipline

Job Title: Application Support Engineer Location: Kolkata Employment Type: Full-time Experience: 3+ years Salary: INR 6 - 10 LPA Notice Period: 30 Days Job Profile: Join a leading product-based MNC as an Application Support Engineer to monitor and manage functional support incidents for our production systems. You will be responsible for ensuring smooth operations, handling user queries, coordinating with development teams, and supporting release management. Key Responsibilities: Monitor and manage all functional support incidents, requests, and queries addressed to the Global Support Team in production Track alert emails and take timely action Follow defined process flows for incident and request management Handle user code registration requests and data provision tasks Perform primary analysis to respond to user queries and provide root cause analysis Liaise directly with users, development teams, and other stakeholders to resolve issues or gather information Coordinate release management activities, including tracking releases and data patches Send notifications to users regarding application restrictions during updates, maintenance, or program releases Maintain daily log sheets and ensure smooth shift hand-overs Document standard operating procedures and provide support during UAT and training sessions Adhere to process timelines and quality standards consistently Acquire and maintain knowledge of the international shipping industry and MOL-IT software applications, standards, and guidelines Perform additional tasks as assigned by superiors Preferred Skills & Qualifications: Bachelor s degree in Information Technology, Computer Science, or related field Minimum 3+ years of experience in functional application support Strong exposure to SQL and database query handling Excellent analytical and problem-solving skills Effective communication and coordination abilities Ability to work under pressure and manage multiple tasks simultaneously Qualification : Bachelors degree in Information Technology, Computer Science, or related field

Job Title: Manager General Affairs & Legal Location: Kolkata Job Type: Full-Time Experience: 15 18 years Salary: INR 12 18 LPA Notice Period: 1 2 weeks / Immediate Job Summary: We are seeking an experienced, highly organized, and legally adept professional to take on the role of Manager General Affairs & Legal. This multifaceted position will oversee administrative operations, vendor management, legal compliance, physical risk and safety, and adherence to ISO standards (e.g., ISO 9001:2015, ISO 27001). The ideal candidate will possess a legal background with strong knowledge of corporate governance, regulatory requirements, and facility operations, combined with the ability to lead cross-functional teams and ensure compliance across departments. Key Responsibilities: Legal & Compliance Management: Ensure company compliance with applicable laws and corporate regulations (employment, contract, regulatory, and corporate governance) Manage and oversee all non-ICT vendor contracts, legal documentation, and agreements Conduct legal due diligence for all administrative and vendor contracts Liaise with external legal counsel for handling disputes and legal queries Ensure compliance with ISO certifications (ISO 9001:2015, ISO 27001) and manage internal/external audits Safety & Risk Management: Develop and enforce safety protocols including fire safety, emergency procedures, and workplace health compliance Conduct periodic risk assessments and inspections aligned with local laws and safety standards Facilities & Office Operations: Oversee daily facility management, security systems (CCTV, access control), and general office upkeep Manage third-party relationships for maintenance, infrastructure support, and utilities Vendor & Procurement Oversight: Manage end-to-end procurement and vendor lifecycle (non-ICT), including assessment, contract negotiation, and performance monitoring Ensure procurement activities align with legal and internal policy guidelines Asset Management: Collaborate with Accounts and IT to ensure physical asset tracking and reconciliation Maintain up-to-date documentation and compliance for all company assets Administrative Policies & Budgeting: Develop and maintain administrative policies that align with legal standards and internal governance Monitor and manage administrative budgets, track expenditures, and implement cost-control measures Events & Travel Coordination: Organize internal events, workshops, and business meetings Manage domestic and international travel logistics for staff and guests in compliance with company policy and legal obligations Team Collaboration: Work cross-functionally with ICT Vendor Management, Accounts, Legal, and senior leadership to ensure seamless operations and compliance Lead initiatives to continuously improve administrative workflows and governance mechanisms Qualifications & Requirements: Bachelor s degree in Law (LLB) mandatory 15 18 years of professional experience in general administration, legal compliance, corporate governance, vendor and facilities management Strong knowledge of ISO 9001:2015 and ISO 27001 standards In-depth understanding of risk management and safety practices Proven ability to manage contracts, regulatory requirements, and administrative functions effectively Excellent interpersonal, organizational, communication, and legal problem-solving skills Ability to lead cross-functional teams and manage multiple high-priority tasks simultaneously Competitive compensation Leadership position with strategic influence Cross-functional, impactful role in a reputed product-based organization Exposure to global standards and compliance frameworks Qualification : Bachelors degree in Law (LLB) mandatory

Job Title: Business Analyst Job Opening Work From Office in Kolkata | Join Somnetics | Immediate Hiring About Somnetics: Somnetics is seeking a skilled Business Analyst to join our Kolkata office. If you have a strong background in business analysis within the tech domain and excel at turning data into actionable insights, we want to hear from you! Position: Business Analyst Location: Kolkata (Work From Office) Joining Date: Immediate or within 30 days Key Requirements: Master s or Bachelor s degree in Business Administration or related field Minimum 3 years of experience as a Business Analyst, preferably in technology or software industry Proficient in Microsoft Excel, Google Workspace, and BI tools such as Tableau Experience using Jira, Confluence, and other project collaboration software Strong analytical thinking, problem-solving, and organizational skills Excellent verbal and written communication abilities Ability to manage multiple priorities in a fast-paced environment Familiarity with communication technologies/software is an added advantage Key Responsibilities: Gather, analyze, and document detailed business requirements Drive process improvements and ensure effective strategy execution Conduct market research and competitor analysis to inform decision-making Prepare clear, data-driven reports, dashboards, and presentations Collaborate with cross-functional teams to solve problems and share business insights Assist in developing policies, standards, and frameworks for business operations Apply now to become a vital part of Somnetics growth as a Business Analyst in Kolkata! Qualification : Masters or Bachelors degree in Business Administration or related field

Job Title: HR Recruiter / Talent Acquisition Specialist Key Responsibilities: Recruitment & Talent Acquisition: Full-cycle recruiting including job postings, sourcing, screening, interviewing, negotiation, and hiring. Develop and execute recruiting strategies to meet the organization s talent needs. Build and maintain a talent pipeline for future hiring needs and improve employee retention. Conduct screening interviews to assess candidate qualifications and cultural fit. Perform background checks, reference checks, and assist in generating offer letters. Sourcing & Candidate Engagement: Sourcing candidates through multiple channels, including social media recruiting, campus recruiting, networking, and employee referrals. Leverage Applicant Tracking Systems (ATS) to streamline recruitment processes and ensure compliance. Candidate engagement through regular follow-ups, cold calling, cold emailing, and personalized communication. Job Descriptions & Postings: Write and create job descriptions that attract high-quality candidates. Post job openings across various job boards and social media platforms. Use recruitment metrics to assess the performance of job postings and candidate engagement. Onboarding & Employee Relations: Facilitate the onboarding process for new hires, ensuring smooth integration into the company culture. Employee relations management, offering support and resolving any concerns or issues. Ensure compliance with HR policies, HRIS, and HR compliance standards. Diversity & Inclusion: Foster a diverse and inclusive hiring process. Implement strategies to attract diverse talent, ensuring equal opportunities for all candidates. Staffing Solutions & Workforce Planning: Provide staffing solutions and support with workforce planning to meet organizational goals. Conduct job market research to understand industry trends and competitor hiring strategies. Employer Branding & Networking: Enhance the company s employer branding to attract top talent. Build and maintain employer partnerships and leverage industry connections for recruitment efforts. Talent Pool Management: Manage an active talent pool and ensure continuous communication with potential candidates. Promote long-term relationships with candidates for future opportunities. Employee Benefits & Retention: Collaborate with HR to communicate employee benefits and enhance employee retention through engagement strategies. Conduct exit interviews and provide feedback to improve the hiring process. Key Skills: Recruitment Expertise: Full-cycle recruiting, talent acquisition, candidate screening, and interviewing. Sourcing Techniques: Social media recruiting, resume review, cold calling, and networking. Compliance & Systems: Proficiency in Applicant Tracking Systems (ATS), HRIS, HR compliance, and background checks. Candidate Engagement: Building strong relationships, candidate engagement, and delivering a positive experience throughout the hiring process. Negotiation & Offer Management: Expertise in negotiating offers, preparing offer letters, and ensuring smooth onboarding. Employer Branding & Diversity: Strong understanding of employer branding, diversity & inclusion, and creating an inclusive hiring environment. Metrics & Reporting: Knowledge of recruitment metrics, candidate analytics, and tracking hiring progress. Communication Skills: Excellent interpersonal, communication, and negotiation skills, capable of interacting with candidates, hiring managers, and senior leadership. Qualifications: Bachelor s degree in Human Resources, Business Administration, or related field. Proven experience in recruitment, talent acquisition, or HR roles (typically 3-5 years). Familiarity with social media recruiting, resume screening, interviewing, and hiring best practices. Strong understanding of employee relations, onboarding processes, and compliance requirements. Proficient in the use of Applicant Tracking Systems (ATS), HRIS, and other recruitment tools.