Order Support Executive Jobs in Pune

Position: Executive Assistant to CEO Location: Pune Qualification: Graduate with 3+ years of experience Experience: Minimum 3 Years Key Skills: Excellent communication, proficient in computer applications, able to commute frequently within the city Job Description: The Executive Assistant will provide comprehensive support to the Group CEO in managing daily business activities and ensuring smooth organizational operations. Key Responsibilities: Manage and organize the CEO s calendar, scheduling meetings and appointments efficiently. Arrange and coordinate meetings, including preparing agendas and recording minutes. Handle all travel arrangements, ensuring smooth logistics and itineraries. Coordinate effectively with various departments and project sites to facilitate communication and workflow. Provide administrative support to the CEO, ensuring timely and accurate completion of tasks. Required Skills: Fluent English communication, both written and verbal. Proficient in Microsoft Office Suite, including Outlook, Excel, and PowerPoint. Strong organizational skills with attention to detail. Ability to commute frequently within Pune city. Qualification : Graduate

Senior Business Support Specialist Location: Pune Department: Customer Operations Technical Support Job Type: Full-Time About Entrata Founded in 2003 by a group of innovative college students, Entrata has grown into a global leader in property management software. Our award-winning platform supports property owners, managers, and residents through a comprehensive suite of tools, including rent payments, leasing, maintenance, marketing, insurance, and communication solutions. With over 2,200 team members across the U.S., India, Israel, and the Netherlands, Entrata combines the energy of a startup with the reliability of an established enterprise. Our culture thrives on innovation, transparency, and bold thinking. We are committed to creating a better living experience for everyone, everywhere. Role Overview We are seeking a Senior Business Support Specialist to serve as a semi-technical expert for a specific product suite within our platform. This role involves in-depth technical analysis, advanced ticket resolution, proactive incident management, and strategic collaboration with product and engineering teams. You will act as an escalation point for complex issues, drive operational improvements, mentor other team members, and ensure high-quality support delivery. This position requires technical acumen, problem-solving skills, and a drive for continuous improvement. Key Responsibilities Serve as the subject matter expert and primary escalation point for complex technical issues within a product suite. Analyze incident trends and perform root cause analysis (RCA) to recommend product and process improvements. Create and maintain knowledge documentation including step-by-step resolutions, screen captures, and video tutorials. Collaborate closely with product and engineering teams to address systemic issues and influence future enhancements. Lead resolution efforts for high-impact or major incidents and coordinate cross-functional responses. Mentor and guide support team members, providing training on incident patterns and RCA best practices. Act as a strategic partner for product suite leaders, offering proactive technical guidance and insights. Uphold high support standards and take ownership of delivering excellent results. Demonstrate strong commitment to the Entrata brand through high-impact, solution-focused interactions. Required Qualifications 3+ years of hands-on experience in technical/functional support, implementation, or production support roles. Proven experience performing incident analysis and identifying opportunities for proactive improvement. Strong technical and business application understanding with a fast learning curve for new technologies. Ability to work effectively in a dynamic, matrixed environment. Exceptional communication skills with a collaborative, team-first approach. Experience in creating training resources such as video tutorials and documentation. High accountability and a goalkeeper mindset in maintaining quality and reliability. Preferred Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. Excellent analytical and troubleshooting skills with a customer-first mindset. Demonstrated experience implementing proactive support interventions and scalable processes. Growth-oriented mindset with a track record of supporting high-growth organizations. Strong presentation skills to communicate insights and patterns to stakeholders. Experience working closely with product, engineering, training, and customer success teams. Nice to Have Experience supporting live services or business applications using PHP and MS SQL Server. Familiarity with enterprise-level customer support environments. Ability to use data trends to improve customer experience and product reliability. Work with a globally recognized leader in proptech Be part of a collaborative, high-impact team Opportunities for career growth and learning Dynamic work environment with a focus on innovation and excellence Qualification : Bachelors degree in Information Systems, Computer Science, or related field

Job Title: Associate Renewal Specialist Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations with the Data Resiliency Cloud the industry s first and only at-scale SaaS solution. Druva simplifies data protection, governance, and visibility, eliminating complex infrastructure costs while delivering data resilience across multiple geographies and clouds. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva accelerates organizations journey to the cloud. Role Overview: The Associate Renewal Specialist will support the Renewals team by preparing quotes, assisting Field Account Executives, and ensuring accurate and timely renewal documentation. This role acts as a liaison between Renewals, Sales, Sales Operations, and Deal Desk teams to streamline renewal processes and accelerate deal closures. Key Responsibilities: Prepare renewal quotes and assist Renewal Specialists in the sales process. Support Field Account Executives by documenting renewal opportunities and preparing necessary paperwork. Cross-check completed deals for accuracy in SalesForce to improve renewal velocity. Facilitate communication and coordination among Renewal Specialists, Sales, Sales Operations, and Deal Desk. Maintain accurate records of renewal requests, quotes, approvals, contracts, and other relevant documents. Proactively contact Renewal Specialists ahead of future renewals to begin paperwork and prepare renewal activities. Monitor renewal quote uploads to the automation platform and track progress to identify delays or exceptions. Ensure renewal paperwork and contracts are completed accurately and timely, adhering to company policies. Qualifications: 6 months to 2 years of relevant experience in Sales, Sales Operations, Sales Development, or Renewals preferred. Bachelor s degree required; MBA is a plus. Knowledge of sales or technology industries is advantageous. Understanding of subscription and SaaS business models is a strong plus. Excellent written and verbal communication skills. Proficient with Microsoft Office or Google Workspace. Familiarity with Salesforce or similar CRM tools preferred. Willingness to work split shifts overlapping India and USA time zones. Note: This role is based in Pune and requires night shift availability. Qualification : Bachelors degree required; MBA is a plus.

At Ugaoo, we re more than just a gardening brand we re a movement. Rooted in the 135-year legacy of Namdeo Umaji Agritech, a pioneer in agriculture and horticulture, Ugaoo is paving the way for the future of gardening. With the global gardening market expected to reach $120 billion by 2027, we are at the forefront of this exciting transformation. What does this mean for you? It means the opportunity to join a dynamic, fast-growing company that blends time-honored expertise with modern innovation. As a young and agile company, Ugaoo is the ideal place for individuals looking to make an impact, challenge conventions, and grow personally and professionally. A Culture of Growth: At Ugaoo, we are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values are not just buzzwords; they drive everything we do. Here, you will find a supportive environment where your ideas are valued and your career can flourish. Room to Innovate: We embrace creativity and innovation. If you are someone who thrives on taking ownership, challenging the status quo, and pushing boundaries, Ugaoo is the place for you. We provide the space and encouragement to explore new ideas, take calculated risks, and continuously grow. Performance-Driven Success: At Ugaoo, we value results and ambition. Your hard work and dedication will be recognized, and your contributions will directly impact the company s success and your own growth. Kinship and Collaboration: When you join Ugaoo, you are not just an employee; you are part of a united team. We celebrate success together, support one another through challenges, and work collaboratively to achieve our goals. The sense of community here is fundamental to who we are. Responsibilities: Oversee daily logistics operations, including order processing, dispatch, and timely delivery. Coordinate local and intercity transportation to ensure cost-effectiveness and efficiency. Maintain strong relationships with vendors, carriers, and other logistics partners. Resolve logistics-related issues and provide effective solutions. Maintain detailed records of shipments, vendors, and other essential logistics information. Collaborate with other departments to ensure seamless logistics operations. Quickly and efficiently resolve any logistics-related challenges that arise. Handle Daily Quick Commerce appointments and dispatches, ensuring smooth operations. Requirements: A Bachelor s degree in business administration, logistics, supply chain, or a relevant field. At least 1 year of prior experience in a similar role, ideally within the offline/retail industry. Experience in scheduling and dispatch operations. Self-motivated, target-oriented, results-driven, and comfortable working in a team environment. Who We re Looking For: We are seeking individuals who are not just looking for a job but are ready to embark on a growth-driven journey. If you are accountable, motivated, and eager to expand your role, you ll thrive at Ugaoo. We want go-getters who are not afraid to roll up their sleeves, challenge themselves, and make a tangible impact. At Ugaoo, the sky isn t the limit it s just the beginning. Join Us and Grow Together: Because at Ugaoo, we believe that "Plants Grow People." We look forward to growing alongside you. Qualification : Bachelors degree in business administration, logistics, supply chain or relevant field

About Us: At Ugaoo, we're more than just a gardening brand we're a movement. With over 135 years of experience in agriculture and horticulture under the legacy of Namdeo Umaji Agritech, we are transforming the future of gardening. With the global gardening market projected to reach $120 billion by 2027, we re at the forefront of this change. Ugaoo blends time-tested wisdom with modern innovation, offering a fast-paced, dynamic environment for those eager to make an impact. Join us if you're passionate about growing, both personally and professionally, and be part of a company that thrives on collaboration, innovation, and results. A Culture of Growth: At Ugaoo, your ideas are valued, and you'll find a supportive environment where you can flourish. We foster values like resilience, openness, and responsibility. Room to Innovate: We encourage ownership and calculated risks. If you're someone who enjoys challenging the status quo, Ugaoo is the place for you. Performance-Driven Success: Your dedication and hard work will be recognized, with direct impact on the company s growth. Kinship and Collaboration: You're not just an employee; you're part of a team. At Ugaoo, we work, celebrate, and support each other every step of the way. Key Responsibilities: Order Processing: Manage order processing through online portals. Shipment and Invoices: Ensure shipment labels and corresponding invoices are correctly attached to shipments. MIS Reporting: Maintain daily MIS reports in Excel for orders posted on the same day. Provide inventory and shipment reports to the management team via email. Inventory Planning & Allocation: Plan and allocate inventory based on consumption, ensuring inventory needs are met periodically. Returns Management: Handle returns through online e-commerce portals, ensuring proper communication with e-commerce partners for discrepancies. Claims & Credit Notes: Record returns by raising credit notes for materials returned and received in the warehouse. Courier Coordination: Coordinate with courier partners to ensure timely pickups of shipments. Claims Management: Raise online tickets for claims if material is received damaged or if incorrect products are received. Documentation: Maintain separate data of orders, returns, and claims, and ensure all paperwork is properly filed. Team Coordination: Coordinate with the e-commerce business team to ensure smooth operations and avoid discrepancies. Requirements: Bachelor s Degree 2-3 years of experience with a good understanding of order processing through online marketplaces. Strong proficiency in MS Excel Excellent communication and coordination skills. Who We re Looking For: We are looking for driven individuals eager to take ownership of their work and step up to new challenges. If you're passionate about growing in a fast-paced environment and are ready for the next step in your career, Ugaoo is the perfect place for you. Join us, and let s grow together because we believe Plants Grow People. Impact: Your work directly impacts the growth of the company. Collaboration: A supportive environment where you re part of a team that works together to succeed. Growth: A chance to develop your skills and career in an innovative and fast-growing company. Qualification : Bachelors degree and have an experience of 2-3 years and has good understanding of order processing through marketplaces

At Ugaoo, we re more than just a gardening brand; we are a movement. Rooted in the rich legacy of Namdeo Umaji Agritech, a pioneer with over 135 years of expertise in agriculture and horticulture, we are charting a fresh course for the future of gardening. The global gardening market is projected to grow to $120 billion by 2027, and Ugaoo is at the forefront of this transformation. We are a young, dynamic company blending time-tested wisdom with modern innovation. Ugaoo offers the perfect platform for individuals eager to make an impact, push boundaries, and grow both personally and professionally. A Culture of Growth: We are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values guide everything we do and create an environment where your ideas are valued, and your career can flourish. Room to Innovate: We encourage ownership and challenge the status quo. We provide a space for new ideas and calculated risks, ensuring continuous learning and growth. Performance-Driven Success: In our performance-based environment, hard work is recognized, and your contributions will directly impact both your success and the company s. Kinship and Collaboration: At Ugaoo, you re part of a unit. We work together, celebrate together, and support each other. Collaboration is at the heart of everything we do. About the Role: We are looking for a proactive and detail-oriented Client Servicing Executive to manage and streamline our garden services and maintenance operations. The ideal candidate will ensure smooth coordination between clients and our team of gardeners, while addressing any on-field challenges. This role requires excellent interpersonal skills, organization, and the ability to perform under pressure. Key Responsibilities: Scheduling and Coordination: Plan weekly gardener visits based on client Annual Maintenance Contracts (AMCs). Communicate visit details to both clients and gardeners a day in advance. Field Support: Address concerns or issues faced by gardeners during field operations. Adapt schedules quickly to accommodate last-minute changes. Expense Management: Verify and process monthly expenses submitted by gardeners. Training and Meetings: Conduct monthly meetings with gardeners, alongside the Manager, to ensure continuous training and development. Client and Team Communication: Maintain clear communication with clients regarding visit schedules and updates. Requirements: Bachelor s degree in any field (Agriculture/Horticulture preferred). Minimum of 2 years experience in client servicing or customer support. Strong interpersonal and communication skills. Ability to work in high-pressure environments and possess excellent problem-solving skills. Proficiency in handling bulk communication. Proactive task management and a team-player attitude. Who We re Looking For: We are seeking individuals who are ready to embark on a journey, not just a job. If you're accountable, driven, and eager to grow beyond your current role, you ll thrive here. We are looking for go-getters who aren t afraid to roll up their sleeves, challenge themselves, and make a tangible impact. Join us, and let s grow together starting with you. Because at Ugaoo, we believe Plants Grow People. Impact: Make a tangible difference within a growing company. Collaboration: Work with a supportive, collaborative team. Growth: Learn, develop, and grow in a fast-paced, innovative environment. Qualification : Bachelors degree in any field (Agriculture/Horticulture preferred).

About Us: At Ugaoo, we re more than just a gardening brand we re a movement. Rooted in the rich legacy of Namdeo Umaji Agritech, a pioneer with over 135 years of expertise in agriculture and horticulture, Ugaoo is charting a fresh course for the future of gardening. With the global gardening market projected to grow to $120 billion by 2027, Ugaoo is at the forefront of this transformation. Joining Ugaoo means being part of a dynamic, fast-growing company that blends time-tested wisdom with modern innovation. As a young company, Ugaoo offers the perfect environment for those eager to make an impact, push boundaries, and grow both personally and professionally. A Culture of Growth: We are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values aren t just buzzwords; they guide everything we do. At Ugaoo, you ll find a supportive environment where your ideas are valued, and your career can flourish. Room to Innovate: We don t believe in sticking to the script. If you love taking ownership, stepping up, and challenging the status quo, Ugaoo is your stage. We encourage calculated risks and provide the space to explore new ideas, ensuring that you re always learning and growing. Performance-Driven Success: Results matter here. Your hard work and dedication will be recognized, and your contributions will directly impact both your success and Ugaoo s. Kinship and Collaboration: At Ugaoo, you re not just another employee you re part of a unit. We work together, celebrate together, and support each other every step of the way. About the Opportunity: We are looking for an HR & IT Support Executive to assist with HR administration and IT-related support across the organization. This role will be integral in managing the onboarding process, employee records, office facilities, and IT equipment, while ensuring a smooth and efficient working environment for all employees. Responsibilities: Onboarding: Assist with the onboarding process for new employees, including paperwork, system arrangements, and welcome kits. Employee Records & Benefits: Handle updates and coordination for employee records and benefits such as health insurance. IT Support: Provide technical support for hardware, software, and network issues, troubleshooting and resolving problems in a timely manner. Inventory Management: Manage the inventory of IT equipment and other office assets. Vendor Relations: Liaise with external vendors and service providers. Office Facilities: Oversee the management and maintenance of office facilities, including insurance and licenses, ensuring a safe and conducive working environment. Travel Management: Manage employee travel arrangements, including bookings for flights, accommodation, and transportation, ensuring adherence to travel policies and budgets. Employee Engagement: Assist with employee engagement activities, including team-building events, workshops, and offsite activities. Material Transfer: Manage the internal transfer of materials and equipment between locations, ensuring timely and efficient delivery. Requirements: Bachelor's degree in Human Resources or a related field. Proven experience of 2-3 years in HR administration and basic IT support roles. Strong knowledge of HR practices and employment laws. Proficiency in IT systems, networks, and software applications. Excellent problem-solving and troubleshooting skills. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Who We re Looking For: We re looking for individuals who are not just looking for a job they re ready to embark on a journey. If you re accountable, driven, and eager to grow beyond your current role, you ll thrive at Ugaoo. We want go-getters who aren t afraid to roll up their sleeves, challenge themselves, and make a tangible impact. If you love plants, the world of e-commerce, and being part of a super-passionate team, we may be just the right fit for you. Side note: Your home will look great once you join us! Join us, and let s grow together, because we believe Plants Grow People. Qualification : Bachelor's degree in Human Resources or a related field.

Job Responsibilities Generating leads, prospecting, and qualifying potential clients. Prepare and send sales quotations, proposals, and contracts to customers. Schedule meetings, appointments, and sales presentations. Serve as a primary point of contact for customer inquiries, providing timely and accurate information. Maintain customer databases and ensure all records are updated regularly. Address customer concerns and resolve issues promptly to maintain high levels of customer satisfaction. Process sales orders accurately and efficiently, ensuring all necessary documentation is complete. Coordinate with various departments, including production, logistics, and finance, to ensure timely order fulfilment. Monitor order status and provide regular updates to customers regarding delivery schedules. Maintain sales-related documentation, including contracts, purchase orders, and sales reports. Prepare and analyze sales reports, performance metrics, and forecasts for management review. Assist in the development and implementation of sales strategies to meet revenue targets. Facilitate communication between the sales team and other internal departments to ensure alignment on customer requirements and project timelines. Collaborate with marketing to coordinate promotional activities, campaigns, and events. Communicate effectively with external stakeholders, such as suppliers, distributors, and partners, to support sales initiatives. Requirements Bachelor s degree in Business Administration, Marketing, or related field. Proven experience in sales support, or administrative roles, preferably in the advertising/ marketing industry. Excellent interpersonal skills and the ability to build rapport with customers and internal teams. Exceptional organizational and time management abilities, with a keen eye for detail. Strong analytical and problem-solving skills, with the ability to make sound decisions. Self-motivated and able to work independently as well as part of a team. Flexibility to adapt to changing priorities and work in a fast-paced environment. Qualification : Bachelors degree in Business Administration, Marketing, or related field.

Job Responsibilities 1. Client Onboarding: Facilitate a smooth onboarding process for new clients. Gather information about the client s business, goals, and expectations. Coordinate with different teams within the agency to ensure a clear understanding of client requirements. 2. Client Communication: Act as the main point of contact between the agency and the client. Regularly update clients on the progress of ongoing projects and campaigns. Respond promptly to client inquiries and address concerns. 3. Account Management: Develop a deep understanding of each client s industry, business model, and marketing objectives. Work closely with the account management and project teams to ensure the delivery of high-quality services that meet client expectations. 4. Project Coordination: Collaborate with internal teams such as marketing, design, content, and development to ensure timely and successful project delivery. Monitor project timelines and budgets to ensure they align with client expectations. 5. Feedback Collection: Regularly gather feedback from clients to assess satisfaction levels. Use feedback to identify areas for improvement and implement necessary changes. 6. Upselling and Cross-Selling: Identify opportunities for upselling additional services or cross-selling complementary services to existing clients. Work with the sales team to explore expansion possibilities with current clients. 7. Client Retention: Develop strategies to enhance client retention rates. Address any issues or concerns promptly to prevent client dissatisfaction. 8. Reporting and Analysis: Provide clients with regular reports on key performance indicators (KPIs) and the impact of digital marketing efforts. Analyze data to derive insights and recommendations for improving campaign performance. 9. Stay Updated on Industry Trends: Stay informed about the latest trends, tools, and technologies in digital marketing. Share relevant industry updates and insights with clients. 10. Contract Renewals: Work with the sales team to renew client contracts and negotiate terms. Ensure a seamless transition during contract renewals. 11. Crisis Management: Address any issues or conflicts that may arise during the course of the client-agency relationship. Implement effective crisis management strategies to retain client trust. Requirements A business degree with a focus on marketing, advertising, or similar. 2-4 years of experience in client servicing, marketing, or agency-related roles. Ability to write plans and budgets. Good at handling multiple clients at once. Able to track and report on different projects for different clients. Great at business communication and using presentation tools like PowerPoint and Keynote. Knowing more than one language is a plus. Familiar with digital communication strategies and tools. Basic SMM data analytical skills Qualification : A business degree with a focus on marketing, advertising, or similar.

HR Executive Experience: 2 4 Years Location: Pune Employment Type: Full-Time Immediate Joining Preferred About the Role We are seeking a proactive and detail-oriented HR Executive to support our HR team in managing day-to-day operations and employee life cycle management. If you are passionate about people, enjoy multitasking, and thrive in a fast-paced environment, this is the perfect opportunity to grow your HR career with us. Key Responsibilities Assist with daily HR operations and administrative duties Manage end-to-end recruitment process sourcing, interviewing, and onboarding Oversee the complete employee lifecycle from joining to exit Ensure compliance with HR policies and statutory regulations Plan and execute employee engagement activities and team-building events Manage employee welfare, safety, wellness, and grievance redressal Support employer branding initiatives on social media platforms Coordinate training and development programs Maintain accurate employee records in both electronic and physical formats Handle vendor management and administrative tasks related to HR Bachelor s or Master s degree; specialization in HR is a plus 2 to 4 years of relevant experience in HR functions Good understanding of HR policies, procedures, and statutory compliance Strong interpersonal, communication, and problem-solving skills Ability to multitask and handle multiple priorities simultaneously Result-driven and a proactive approach to responsibilities Familiarity with MS Office tools Opportunity to grow and develop your HR career in a supportive environment Work with a passionate and collaborative team Chance to contribute to a dynamic and fast-growing organization Immediate joining candidates preferred If you re ready to take ownership and be a key player in our HR function, apply now and join us on this exciting journey! Qualification : Bachelors or Masters degree; specialization in HR is a plus

Receptionist cum Administrative Executive Location: Pune Experience: 3 7 years Education: Any Graduate Job Type: Full-Time Job Overview We are seeking a highly organized and professional Receptionist cum Administrative Executive to manage our office front desk and provide administrative support. The ideal candidate will be the first point of contact for guests, customers, and employees, while also handling various administrative tasks such as travel booking, vendor management, and office operations. Key Responsibilities Reception & Front Desk Management: Maintain a neat and well-organized reception area. Greet guests, customers, and employees with professionalism and courtesy, directing them to the appropriate person or department. Manage and route incoming phone calls effectively. Provide excellent customer service by addressing inquiries and resolving issues promptly to ensure a positive experience for all visitors and callers. Handle mail and deliveries by receiving, sorting, and distributing them accurately. Manage office security by following safety procedures, controlling access via the reception desk, and issuing visitor badges. Administrative Support: Monitor office supplies inventory and ensure timely procurement within budgetary constraints. Gather, compile, and prepare data for necessary reports as needed. Maintain accurate filing and documentation. Ensure compliance with company policies and procedures in daily operations. Coordinate internal meetings and office events, including contacting employees for event participation. Manage employee leave and attendance records. Facility & Vendor Management: Coordinate travel bookings (domestic and international) for employees. Oversee facility maintenance activities and manage vendors (e.g., electricians, cleaners). Coordinate courier deliveries, ensuring proper tracking and timely receipt. Ensure basic cleanliness and hygiene of office premises. Other Responsibilities: Provide general administrative support to all teams as requested. Work closely under the guidance of the Manager to support day-to-day office functions. Skill Requirements Minimum 3 years of experience in an administrative or receptionist role. Graduation or Diploma in any relevant field. Proficient in MS Office Suite, particularly MS Word and MS Excel. Familiarity with office equipment like printers and fax machines. Excellent written and verbal communication skills. Strong telephone etiquette and professional demeanor. Resourceful, proactive, and able to multitask efficiently. Strong time-management and organizational skills, with the ability to prioritize tasks. Ability to propose new ideas and contribute to improving office processes. Analytical mindset with good problem-solving abilities. Qualification : Any Graduate

E-Commerce Marketing Executive Location: Pune, Maharashtra Function: Marketing Experience: 2 3 Years Education: Graduate or Postgraduate in Marketing Management / Communication Job Summary: We are seeking an enthusiastic and results-driven E-Commerce Marketing Executive to support our B2B e-commerce platform. The role involves executing marketing strategies to generate leads, engage and retain subscribers, and enhance the platform s visibility and impact. You ll work closely with cross-functional teams to drive customer acquisition, enable online sales, and improve user engagement through targeted campaigns, events, and content marketing. Key Purpose of the Role: To implement and manage marketing initiatives that drive new lead generation, nurture existing users, and increase engagement and retention on the BiofuelCircle B2B e-commerce platform. Key Responsibilities: Campaign Management Create awareness through blogs, articles, and participation in industry events and conferences Run targeted digital campaigns (industry-wise and region-wise) to acquire new customers Nurture leads via email sequences, newsletters, webinars, and video content Develop compelling case studies, customer testimonials, and value demonstration assets Online Sales Enablement Communicate platform value propositions through marketing collaterals and training tools Facilitate and promote educational webinars Deploy digital content to guide customers through the sales funnel from awareness to conversion Work with Sales, Inside Sales, and Customer Success teams to deliver integrated campaigns Subscriber Engagement & Retention Launch subscriber engagement initiatives, promotions, and product-specific campaigns Reactivate inactive users through targeted marketing touchpoints Customer Events & Trade Shows Expand regional presence by participating in local exhibitions, industry events, and roadshows Customer Insights & Feedback Conduct customer feedback surveys and interviews to extract actionable insights Use customer data to improve marketing content and engagement strategies Ideal Candidate Profile: Educational Background: Graduate/Postgraduate in Marketing, Communication, or a related field Professional Experience: Experience in B2B SaaS, e-commerce, or industrial marketing Proven track record in online lead generation, email marketing, webinars, and content marketing Technical Competency: Proficiency in MS Office Experience with email and WhatsApp marketing tools Knowledge of Canva or other graphic design platforms Strong content writing skills are a plus Presentation & Communication Skills: Excellent written and verbal communication Ability to clearly communicate marketing messages to both internal and external audiences Soft Skills: Confident, analytical, and assertive Strong team player with a collaborative approach Opportunity: Join a fast-growing company in India s bio-energy sector and work alongside a passionate and high-performing team. This role offers meaningful exposure to digital marketing in a high-impact, sustainability-driven business environment. Supervision & Collaboration: Reports to: E-Commerce Marketing Lead Collaborates with: Sales, Inside Sales, Customer Success, and Product teams Qualification : Graduate or Postgraduate in Marketing Management / Communication

Logistics Infrastructure Executive Location: Pune, Maharashtra Function: Operations Experience: 3 4 Years Education: Master s Degree in Supply Chain Management Job Summary: We are seeking a resourceful and data-driven Logistics Infrastructure Executive to support the optimization of biomass transportation on the BiofuelCircle platform. This role involves planning transportation networks, managing logistics assets, implementing tracking technologies, and ensuring compliance all aimed at improving supply chain efficiency and reducing operational costs. Key Purpose of the Role: To develop and manage logistics infrastructure, including transport planning and equipment sourcing, to enable seamless and cost-effective biomass deliveries on the BiofuelCircle platform. Key Responsibilities: Transportation Network Planning Analyze transport routes and modes to design an optimized, cost-effective logistics network Identify operational bottlenecks and propose efficiency-enhancing strategies Equipment Procurement & Management Source, rent, or lease trucks, trolleys, tractors, and other logistics assets Monitor usage and maintenance of logistics equipment to ensure readiness and reliability Technology Implementation Integrate GPS and other tracking technologies for real-time logistics monitoring on the platform Work with internal tech teams to align digital tools with logistics operations Regulatory Compliance Ensure logistics infrastructure adheres to safety, environmental, and transportation regulations Liaise with regulatory bodies as needed to meet compliance standards Budget Management Develop and manage logistics budgets Conduct vendor negotiations to optimize infrastructure costs Stakeholder Coordination Collaborate with operations, technology, commercial, and regulatory teams Build relationships with external logistics partners and equipment vendors Ideal Candidate Profile: Professional Experience: Hands-on experience with logistics stakeholders such as fleet operators, owner-driver vehicles, or truck manufacturers Exposure to data-driven organizations or platforms is preferred Technical Competencies: Strong grasp of transportation and supply chain principles Ability to interpret large datasets to identify operational improvements and cost savings Personal & Interpersonal Skills: Analytical thinker comfortable with data-backed decision-making Strong communication and collaboration skills to work across functions and with partners Self-motivated, creative problem solver, and accountable team player Opportunity: This role offers an exciting growth opportunity within India s emerging bioenergy ecosystem. As a Logistics Infrastructure Executive, you will work at the intersection of sustainability and logistics innovation, helping to unlock the bioenergy potential of the country through smart and scalable logistics solutions. Supervision & Collaboration: Reports to: Head Operations Desk Collaborates with: Platform Operations, Logistics, Sales, and Customer Success Teams Qualification : Masters Degree in Supply Chain Management

Position: Officer/Engineer (MG5) Location: Pune Experience: 3 to 7 years Job Description: The Officer/Engineer will be responsible for implementing Pulse operations, training channel partners, and onboarding new partners to ensure smooth adoption of the system. This role requires strong collaboration with backend teams to resolve user interface issues for GOEMs (General Original Equipment Manufacturers), dealers, and the sales team in the field. Key Responsibilities: Implement and manage Pulse operations training for channel partners, GOEMs, and KGD (Kirloskar Group Dealers). Onboard and train new employees, dealers, and channel partners on system usage and processes. Collaborate closely with backend teams to troubleshoot and resolve system bugs affecting user interface and operations. Support IBG order processing, including entering orders, tracking job cards and production, and ensuring timely order execution. Monitor and report system bugs and coordinate fixes or new developments. Prepare and share presentations (PPTs) to communicate updates on system features and developments. Assist the IBG sales team in order entry and execution, ensuring accurate and efficient ERP order processing. Required Skills & Experience: 3 to 7 years of experience in operations or engineering roles involving system implementation and user training. Strong knowledge of Pulse operations and related system workflows. Experience with ERP order processing and sales support functions. Ability to identify and troubleshoot system bugs and collaborate with technical teams for resolution. Excellent communication and training skills to effectively onboard users and channel partners. Proficiency in preparing presentations and sharing system updates.

Branch Operations Executive Location: Pune Experience: 2-3 Years Openings: 2 About the Role: As a Branch Operations Executive, you will be a vital support for our pan-India branch network, reporting directly to a Senior Manager. This individual contributor role focuses on providing essential Management Information System (MIS) support, driving performance metrics, and ensuring seamless communication between branches and various Head Office stakeholders. Your meticulous attention to detail and ability to transform data into actionable insights will be key to success. What You'll Do: Daily Performance Tracking: Provide branches with crucial daily MIS updates to drive Issuance and S2S (Service-to-Sales) performance. Opportunity Analysis: Support branches by analyzing walk-in and outcall data to identify and capitalize on new business opportunities. Coordination & Collaboration: Act as a central point of contact, coordinating regularly with Area Operations Heads (AOH) and Territorial Operations Heads (TOH), as well as other Head Office departments (Ops, HR, IT, etc.) for various MIS, reports, and other requirements. Feedback & Reporting: Collating issuance-related feedback from stakeholders and preparing comprehensive monthly dashboards and presentations for senior management reviews. Key Performance Support: Track and share daily BOD (Beginning of Day) pending details related to issuance with all relevant stakeholders. Provide End of Day (EOD) updates on New Business (NB) pending cases. Assist branches with surrender retention efforts in coordination with the Head Office BCT team. Data Management: Manage branch mapping and headcount details, sharing updates with allied departments monthly or as changes occur. System Updates: Facilitate monthly outcall data uploads to Ubona after coordinating with the HO S2S team. Ad-hoc Reporting: Fulfill any other ad-hoc MIS requirements from Senior Management. What We're Looking For: Experience: 2-3 years of experience, specifically in MIS management or a similar data-driven operational support role. Education: A Graduate degree from a recognized institution. Skills & Competencies: Strong Process Orientation: Ability to adhere to and improve operational workflows. Exceptional Attention to Detail: Meticulous in data handling and report generation. Effective Communication: Clear and concise in written and verbal interactions with various stakeholders. Customer & Consumer Engagement: An understanding of providing excellent support in a dynamic environment. Proficiency in MS Office tools, especially Excel, for data analysis and reporting. Strong Interpersonal and Relationship Building skills for effective collaboration. Qualification : A Graduate degree from a recognized institution.

Vacancy for Unit Manager - Operations Development Join us as a Unit Manager - Operations Development based Decanter factory in Pune to be responsible for manage small projects or sub-projects, with small complexity or business impact in accordance with Alfa Laval s project methodology to reach the desired outcome. Develop and implement competitive/stable production methods and production equipment for production based on strategy and working environment regulations. Drive Lean Six Sigma deployment and mindset, replication and sharing of best practices and utilization of belts within the Factories for India region. About the Company: In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allow our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do. Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. our world-class technologies, our systems, equipment and services must create solutions that help our customers stay ahead. Please feel free to peruse our website www.alfalaval.com. The position / About the Job: In this job the Unit Manager Operations Development would be responsible for: Key Tasks and Responsibilities: BLACK BELT -LSS & PROJECT MANAGER Ensure DMAIC Method (quality in the process) Coaching & Support for LSS deployment Secure updated information for Lean Six Sigma in LSS Database, LSS Dashboard (for the network) and ALPS Scorecard (belts and projects) Facilitate the Project portfolio process. Manage the extended LSS Network in the factories of region India Interaction with ALPS/LSS central team Manage project on time, on specification and on budget. Has the authority to make decisions and manage the allocated resources, within given frame and budget Stakeholder management and communication Report to steering committee (internal and external) Competence development plan Belt selection and training Identify training needs and deliver them & maintain plan (1% BB/10% GB/100% YB,WB) In close collaboration with factories: Support and proactively suggest or lead improvements in order to meet or exceed Safety, Quality, Delivery and Cost targets. Designing and implementing production flows & own methods Support in SOP s establishment. Participate or drive defined projects, as Team Member or Project manager PRODUCTION PROCESS SPECIALIST Manage (internal) technology development projects. Support process and project engineers in their daily project work Give technical support for customers in sales support and project phase. Train and coach colleagues working within the same technology / industry / application. Stay up to date concerning new technologies and share this new knowledge with colleagues. Function as mentor Further development of the specifict technology to meet "state of the art" requirements. Travelling activities in order to support colleagues on other sites and carry out quality inspection at sub-suppliers site. Core competence: Active Black Belt Experience from LSS Black Belt projects Manage the DMAIC project portfolio linked to strategically prioritized areas Understanding of manufacturing process of machining, forming & joining. Hands on experience on these processes would be added advantage. Drawing reading and understanding of GD &T Project management experience with reporting metrics of cost, time and other resources. Social skills/behaviour: Influence factory management teams Managing network; understand how to form, drive, motivate and socialize network members and stakeholders. Drive for results Customer focus Judgement and decision making. As a person who is responsible for securing that the unit meets short to mid-term goals and customer expectations. Actively work with operational interfaces, communicate, and coordinate. Qualifications & experience: Bachelor of Engineering in Mechanical /Production or equivalent experience. Leadership and management skills and experience. 15 years of experience in a production/manufacturing company. Experience from improvement tools, e g 5S, Lean Six Sigma, Kaizen Project work experience Why should you apply: We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers. Exciting place to build a global network with different nationalities. Your work will have a true impact on Alfa Laval s future success, you will be learning new things every day. "We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. Interested? Please apply for the position. Qualification : Bachelor of Engineering in Mechanical /Production or equivalent experience.

A Culture of Growth: At Ugaoo, we embody values of Growth, Resilience, Open-mindedness, Welcoming, Empathy, and Responsibility. These principles are the foundation of our work culture, ensuring a supportive environment where your ideas are valued, and your career can thrive. Opportunities for Innovation: We encourage a culture where creativity and ownership are celebrated. If you're driven by challenges and passionate about making meaningful changes, Ugaoo offers the perfect platform to explore new ideas, take risks, and continuously develop your skills. Performance-Based Recognition: At Ugaoo, results are key. Your contributions are acknowledged, and your hard work directly impacts your success as well as the company s achievements. Collaboration and Teamwork: Joining Ugaoo means becoming a part of a supportive and unified team. Together, we collaborate, celebrate victories, and offer support to ensure collective growth and success. About the Role: We are seeking a motivated and dynamic Sales Executive to represent Ugaoo in the retail space. In this role, you will actively engage with customers, showcase Ugaoo products, and create a memorable in-store experience that drives both sales and brand loyalty. You will have the opportunity to interact directly with consumers, helping them find the best products to meet their needs and ensuring an exceptional shopping experience. Key Responsibilities: Product Demonstration: Engage customers by actively demonstrating and providing comprehensive information about Ugaoo products. Customer Engagement: Build a positive and professional image of Ugaoo, offering guidance to customers to help them choose products that best suit their needs. Identify Customer Needs: Listen attentively to customer preferences and requirements, offering personalized product recommendations. Promotional Setup: Organize and manage promotional stands or booths, ensuring that products are properly stocked and presented. Sales Reporting: Submit daily sales reports to the City Head, tracking product performance and customer insights. Key Requirements: At least 6 months of experience in retail or in-store sales. Exceptional verbal and interpersonal communication skills. Strong customer service orientation with a commitment to providing an outstanding customer experience. Energetic, adaptable, and proactive, with a natural curiosity and a positive, can-do attitude. Passion for creating engaging and enjoyable work experiences. Who We re Looking For: We are looking for an individual who is passionate about plants, e-commerce, and working as part of a dynamic, driven team. If you're eager to contribute to Ugaoo s growth, love interacting with customers, and are driven to excel in a retail environment, we would love to hear from you. A Perk for Joining Us: Your home will look great with the plants you bring into it once you join Ugaoo! Join Us and Grow Together. At Ugaoo, we believe that Plants Grow People, and we re excited to grow alongside you.

DESCRIPTION The first point of contact for low to moderately complex customers regarding order entry, order modification, and general inquiries to ensure orders are processed accurately and on time. Key Responsibilities Customer Interaction: Manage a high volume of routine customer communications (via phone and/or email) for order entry and FAQs. Provide first-call resolution for inquiries and transfer unresolved issues to the next level of support. Order Management: Process customer orders within the order management system accurately and within deadlines. Publish order acknowledgments, shipment notifications, tracking details, and invoices. Documentation and Reporting: Compile and distribute export and shipping documents to enable timely processing. Maintain accurate records of all interactions in the appropriate database/system. Prepare and share standard reports with internal teams and customers. Collaboration: Work with higher levels of customer support for resolving complex issues. Communicate with cross-functional teams to ensure seamless order fulfillment. Process Improvement: Identify and suggest opportunities for process enhancements to improve customer satisfaction and efficiency. Support team initiatives to build a more proactive customer support organization. RESPONSIBILITIES Skills and Competencies Core Competencies: Communicates Effectively: Develop and deliver clear, audience-specific communications. Customer Focus: Build strong relationships and deliver customer-centric solutions. Drives Results: Achieve consistent results under challenging circumstances. Self-Development: Seek opportunities for personal and professional growth. Values Differences: Appreciate diverse perspectives and cultures. Role-Specific Competencies: Customer Support: Understand the importance of proactive interactions throughout the order life cycle. Order Life Cycle Knowledge: Demonstrate the end-to-end order process, terminology, and functional collaboration for seamless fulfillment. System Proficiency: Navigate system screens to process orders, modifications, and customer queries efficiently. Order Processing Expertise: Execute steps from order receipt to exception resolution to meet customer requirements. QUALIFICATIONS Qualifications Education, Licenses, Certifications High school diploma or equivalent. Compliance with licensing for export controls or sanctions may be required. Experience Minimal or no prior work experience required. Additional Requirements for Internal Candidates Availability for a 24x7 rotational shift role, primarily working the 5 PM to 2 AM shift.

Pre-Sales Executive Experience: 0 1 year Location: Pune About Amura Amura Marketing Technologies is a next-generation MarTech company delivering end-to-end marketing and sales solutions to leading Indian brands. Our philosophy of Marketing Engineered combines innovative design, engineering, and technology to provide cutting-edge marketing solutions. Role Overview As a Pre-Sales Executive, you will play a key role in qualifying leads through research, outreach, and client engagement. You will support the sales team by managing client communications, scheduling meetings, and maintaining CRM records, contributing to business growth across the PAN India region. Key Responsibilities Conduct lead qualification through research, phone calls, emails, and LinkedIn prospecting. Develop new business by prospecting, following up on marketing leads, and nurturing existing client relationships. Schedule appointments for Sales Managers with potential clients. Clearly explain service offerings and pricing details to prospects. Perform prompt and consistent follow-ups via calls, emails, LinkedIn, and WhatsApp. Manage CRM and sales tools to ensure smooth communication with the sales team. Handle cold calling and campaign leads effectively. Excellent verbal communication and email writing skills. Results-driven, persistent, and motivated to meet sales targets. Strong time management and prospecting skills. Ability to handle rejection professionally and maintain a positive attitude. Customer-focused with excellent telephone sales and service skills. Professionalism and a proactive approach in maintaining business relationships.

Job Title: Senior Payroll Executive Location: Pune Experience: 5-8 years Education: BE/BTech/MCA/MTech (Preferably in CS/IT) Company: Accops Role Overview: We are looking for a detail-oriented Senior Payroll Executive to oversee the end-to-end payroll processes, ensure compliance with statutory regulations, and maintain accurate employee compensation data. The ideal candidate will have a strong background in payroll processing, analytical thinking, and an ability to manage confidential information with integrity. Key Technical Skills: Payroll Expertise: Deep understanding of payroll processes, including salary disbursements, deductions, bonuses, leaves, and attendance data. Statutory Compliance: Solid knowledge of statutory requirements like PF, ESI, PT, LWF, TDS, and other relevant laws. Payroll Software: Experience with payroll software such as GreytHR, ADP, SAP, or Keka (familiarity with one of these tools is required). Excel Proficiency: Advanced skills in Excel including formulas, pivot tables, conditional formatting, data validation, and logical structuring. Analytical Thinking: Strong analytical abilities to manage payroll data, resolve errors, and maintain accuracy in calculations. Roles and Responsibilities: End-to-End Payroll Processing: Handle payroll processing for employees on a monthly, quarterly, and annual basis, ensuring timely and accurate disbursement. Salary Management: Manage inputs related to salary, deductions, bonuses, leaves, and attendance data, ensuring compliance with company policies and statutory regulations. Statutory Compliance: Ensure compliance with statutory obligations, including PF, ESI, PT, LWF, TDS, and any other applicable laws. Salary Sheet Validation: Prepare, validate, and review salary sheets, ensuring all calculations are accurate and error-free before disbursement. Coordination with Finance: Collaborate with the Finance team for the timely transfer of salaries, variable pay, and calculation of inputs for salary adjustments. Employee Query Handling: Address payroll-related employee queries and ensure timely resolution. Data Management & Reporting: Create and manage reports, including payroll data sent to JIO from the HR payroll side, and generate dashboards for audits. Performance Management System (PMS): Take ownership of the PMS process, ensuring timely goal-setting, mid-year reviews, and final evaluations are completed. Variable Pay & Appraisals: Design and maintain templates for variable pay and appraisal calculations, and accurately perform these calculations based on performance and company policies. Employee Data Maintenance: Keep employee data related to compensation up to date, ensuring accuracy and integrity. Payroll Reconciliation: Reconcile payroll reports, bank statements, and audit requirements, ensuring accuracy and compliance. Audit Support: Generate reports for internal and external audits, ensuring compliance with financial and regulatory requirements. Soft Skills Required: Communication Skills: Strong verbal and written communication skills, with the ability to clearly articulate information to employees and management. Analytical Mindset: A logical and analytical approach to payroll data management, with a keen eye for detail. User-Centric Approach: Demonstrates a sincere and proactive approach in handling employee concerns, providing timely solutions. Self-Motivated & Proactive: Highly motivated, proactive, and capable of managing responsibilities independently. Adaptability: Flexible and adaptable to changing payroll requirements and business needs. Team Player: Able to work collaboratively within a team, fostering a positive and efficient work environment. Impactful Role: Play a key role in ensuring the seamless execution of payroll operations and employee satisfaction. Career Growth: Opportunity to develop your skills in a dynamic and growing company with exposure to various payroll and HR functions. Collaborative Culture: Be part of a collaborative team that values precision, accountability, and continuous improvement. Qualification : BE/BTech/MCA/MTech (Preferably in CS/IT)