Outbound Calling Jobs in Mumbai

Job Title: Team Leader Collection Process Location: Mumbai Experience: 1 6 Years Job Summary: We are seeking an experienced and motivated Team Leader for our Collections process in a domestic BPO setup, preferably with a background in banking collections. The ideal candidate will be responsible for overseeing daily operations, ensuring team performance, and driving key business metrics. Key Responsibilities: Lead, manage, and support a team of 10 15 collection agents. Oversee day-to-day operations, address team challenges, and ensure smooth workflow. Monitor and drive team performance based on Scorecard metrics. Create and manage agent schedules to ensure adequate coverage and attendance. Conduct weekly team reviews and performance discussions. Foster team engagement, address concerns, and implement solutions through regular team meetings. Ensure staff retention, manage attrition, and maintain a high Employee Satisfaction (ESAT) score. Support the team in achieving and exceeding collection targets and organizational goals. Desired Candidate Profile: Graduate in any discipline. Prior experience as a Team Leader in a domestic BPO, preferably in a collections process. Strong understanding of throughput calculations including attrition and shrinkage. Proven ability to manage team KRA/KPI performance effectively. Excellent communication, leadership, and interpersonal skills. Ability to motivate and guide a team towards consistent high performance. Qualification : Graduate in any discipline

Job Title: Sales and Lead Generation Specialist Location: Mumbai, Maharashtra, India Job Type: Full-Time Seniority Level: Mid-Level About Elchemy Elchemy is a tech-enabled cross-border specialty chemicals marketplace with a vision to become the world's largest distributor in this rapidly growing sector. The global specialty chemicals market is worth $800B and is forecasted to grow at a CAGR of 5.7%. However, the industry faces significant challenges, such as lack of transparency, excessive lead times, and quality uncertainty. Elchemy is changing the game by leveraging technology to create innovative solutions that address these pain points and drive efficiency in cross-border trade. In just over 20 months, we have scaled our operations across 32+ countries, formed strong partnerships with over 100+ suppliers and customers, and raised $7.5M+ in funding from top-tier investors, including InfoEdge Ventures and Prime Venture Partners. Join a dynamic team of rockstars and help us transform the specialty chemicals industry! Role Overview We are looking for a Sales and Lead Generation Specialist to drive business growth in the US market, specifically focusing on the Personal Care and Flavors & Fragrance industries. The role will be pivotal in generating high-quality leads, building relationships, and contributing to Elchemy's revenue growth. If you're passionate about sales and lead generation, and have a strategic mindset, this is the role for you. Key Responsibilities Lead Generation Strategy Develop and execute targeted lead generation strategies focused on the Personal Care and Flavors & Fragrance industries, ensuring consistent pipeline growth. Cold Calling & Email Campaigns Lead outbound lead generation efforts through cold calling, email marketing, and other forms of outreach to engage potential customers. Market Research Conduct thorough market research to identify new business opportunities and track emerging trends in the US market, staying ahead of the competition. Relationship Building Build and maintain strong relationships with leads, gaining an in-depth understanding of their needs to effectively position Elchemy s solutions. Collaboration with Cross-functional Teams Work closely with the sales, marketing, and other internal teams to ensure lead generation strategies align with global business goals. Pipeline Management Track and manage leads through CRM, providing regular updates on sales pipeline status, revenue forecasts, and conversion metrics. Performance Metrics & Strategy Implementation Set and achieve ambitious lead generation goals, continuously optimizing outreach strategies for maximum lead conversion. Sales & Marketing Strategy Execution Implement sales and marketing strategies aligned with global directives and industry standards to ensure continuous growth and revenue generation. Skills and Qualifications 3+ years of experience in sales and lead generation, with a proven track record in B2B sales. Experience in International Sales in the US market is highly preferred. Excellent verbal communication and presentation skills, with the ability to effectively engage with potential clients. Strong proficiency in Microsoft Excel and PowerPoint to track leads and build presentations. Ability to work in high-energy, fast-paced cross-functional teams, demonstrating an entrepreneurial mindset. Strong business acumen and a good professional network in the industry. Ability to set ambitious goals and thrive in a target-driven environment. Career Growth: Be a part of a rapidly growing company in an exciting, evolving industry. Impactful Work: Drive growth and make a tangible impact in the global specialty chemicals market. Collaborative Culture: Work with a team of industry experts and A-players. Competitive Compensation: Enjoy a competitive salary and benefits package. Dynamic Environment: Thrive in a fast-paced startup culture with the opportunity to innovate. Apply Now and contribute to shaping the future of global specialty chemicals distribution!

Job Title: Account Executive - Enterprise Sales Location: Mumbai, India Company: Builder.ai About Builder.ai Builder.ai is revolutionizing how businesses build software, making it accessible to everyone, regardless of their technical expertise. With over 800 employees and support from $250M Series D funding, Builder.ai empowers organizations like BBC, Makro, and Pepsi to meet their digital transformation goals. We are ranked among the most innovative AI companies and are proud winners of the Europas 2022 Scaleup of the Year. Our diverse and collaborative team operates globally, upholding our HEARTT values (Heart, Entrepreneurship, Accountability, Respect, Trust, and Transparency). We prioritize learning, growth, and pushing boundaries, ensuring that every employee has the opportunity to make an impact. About the Role We are looking for an Account Executive (AE) who is driven to help enterprises embrace digital transformation and grow their online presence. As an AE, you ll be responsible for driving new business, developing account plans, and working with cross-functional teams to deliver results. You ll focus on outbound sales efforts primarily in the BFSI and Manufacturing sectors. You will lead the sales cycle from cold calling to closing deals and develop strong, long-lasting relationships with key decision-makers. Why You Should Join Builder.ai Impactful Work: As an AE, you ll be a part of transformative digital change for enterprises. Autonomy & Growth: This isn t your average sales role you ll have a voice in decision-making and opportunities to lead. Inclusive Culture: We believe in diversity and are committed to fostering an inclusive environment. Perks & Benefits: Enjoy a range of benefits, including discretionary pay, stock options, medical insurance, and more. Responsibilities New Business Development: Target new Enterprise accounts, focusing on BFSI and Manufacturing sectors, primarily through outbound sales efforts. Account Management: Convert existing relationships into potential clients and ensure a smooth transition to Builder.ai. Sales Strategy: Develop and execute account plans including cold calling, prospecting, qualification, and presentations. Sales Pipeline Management: Utilize sales tools (like Salesforce, LinkedIn Sales Navigator) to manage your pipeline, track opportunities, and forecast sales. Client Interaction: Identify key decision-makers and influencers, negotiate, and drive the sales cycle to close. Sales Forecasting: Maintain accurate sales forecasts, keeping stakeholders informed about opportunity progress. Networking: Leverage your existing CXO relationships in BFSI and Manufacturing to expand your territory and build new partnerships. Requirements Experience: 8-10 years of sales experience selling software/technology solutions, ideally to Large Enterprises or Mid-Market organizations. Industry Expertise: Strong focus on BFSI and Manufacturing sectors; prior experience in custom application development is a plus. Sales Acumen: Proven track record of cold calling, proactively generating sales, and consistently meeting targets. Enterprise Sales Experience: Experience in handling multi-account sales, dealing with key decision-makers, and managing long sales cycles. Relationship Building: Strong network of CXO-level relationships within your assigned territory. Skills: Knowledge of sales tools like LinkedIn Sales Navigator, Salesloft, and Salesforce.com. Education: Bachelor s degree in Computer Science, Engineering, or Business (preferred but not mandatory). Benefits Compensation: Discretionary variable pay or commission scheme based on performance. Equity: Stock options in a $450 million funded Series D scale-up. Generous Leave: 24 days of annual leave + public holidays. Family Time: 2 Builder family days each year, plus time off between Christmas and New Year. Health Coverage: Fully funded Private Medical Insurance. Meals & Environment: Free lunch at our state-of-the-art office in Gurugram. At Builder.ai, we re not just creating software we re creating opportunities. This role offers you a chance to grow within a fast-paced, dynamic company at the forefront of AI-driven digital transformation. You ll play a key part in shaping the future of technology for some of the world s most respected brands. Qualification : Bachelors degree in Computer Science, Engineering, or Business (preferred but not mandatory).

Inside Sales Representative/Officer About the Company: Sequretek is a global cybersecurity company, which offers end-to-end security in the areas of enterprise threat monitoring, incident response (Percept XDR), device security (Percept EDR), identity & access governance (Percept IGA) through their own AI driven Percept Cloud Security Platform (PCSP). Vision: To simplify security by consolidating the technology landscape Mission: We empower your growth (customer s growth) without fear as your (customer s) trusted partner by simplifying security Sequretek, started in 2013, has its offices across US and India with over 400 cybersecurity professionals. More than 25% of our employees are in R&D. We do business across the world with our partners. We have been growing with a CAGR of over 50% Y-O-Y and have close to 120 customers worldwide. Our products are covered by technology influencers like Gartner, ICSA Labs, NASSCOM, and have strategic partnerships with Intel, Ingram Micro and FIS. They give us market access in India and US. The company has received recognitions from several government bodies, startup entities as well as media houses over these past several years. Reporting to: Chief of Marketing and Head of Global Channels Open Positions: Inside Sales Representative Inside Sales Representative roles and responsibilities Communicating with prospective buyers in enterprises (B2B), through emails, LinkedIn and Twitter. Making outbound calls to prospective buyers in enterprises (B2B) CISO/CIO/CTO/IT Heads/Security Heads. Fixing physical (1-on-1) or virtual meetings for Sales team members with targeted customers. Calendaring the appointment through email/whatsapp and uploading the details on CRM on a daily basis. Ensuring that the meetings take place by reminding the customer / RSVP. Post the meeting, update the CRM (lead/no lead) after speaking with the salesperson. Send a Thank You email to the customer with the sales collateral and details of the salesperson. Attend daily cadence, and weekly reviews with Sales and Marketing leaders. Creating and maintaining customer database in the CRM with activity sheet for each account updated on a daily basis. RSVP Management for webinars and events run by Marketing team. Ensuring that the targets set for number of calls, meetings fixed, leads generated are met / exceeded. Inside Sales Representative/Officer requirements and qualifications Minimum of a Degree. Minimum of 2 years of experience in a similar role in B2B enterprises (preferably in IT/cybersecurity) for Indian markets. Proficiency in Email, MS Office and CRM software. Excellent verbal and written communication skills in English is Mandatory. Candidates with Hindi and other regional languages (Marathi, and South Indian) are preferable. Strong listening skills. Strong organizational and presentation skills. Strong tele-sales and cold calling skills. Ability to work well in a fast-paced environment. Excellent customer relationship skills.

Job Title: Market Development Representative Location: Mumbai Company: TraceLink Experience: 2 6 Years Company Overview: At TraceLink, our mission is simple yet powerful protect patients by digitizing the pharmaceutical supply chain. Since our founding in 2009, we have grown to 8 global offices, over 800 employees, and serve more than 1,300 customers across 60+ countries. Our cloud-based Opus Platform and innovative applications like MINT are transforming how the life sciences industry collaborates, enhancing visibility, compliance, and decision-making across the supply network. Recognized as an industry leader by Gartner, IDC, and as a top workplace by Comparably, TraceLink continues to shape the future of pharmaceutical supply chain connectivity. Position Overview: We are seeking motivated and detail-oriented Market Development Representatives (MDRs) to join our Mumbai-based APAC team. As an MDR, you will play a critical role in identifying and qualifying business opportunities, researching target accounts, and working closely with Sales, Business Management, and Marketing to drive growth across the region. Key Responsibilities: Conduct in-depth market research and gather intelligence on key customer and prospect accounts using public and private data sources Qualify and prioritize inbound leads, and identify high-value accounts and personas for focused engagement Monitor news, industry updates, and databases to enrich account and contact intelligence Develop and execute personalized outreach strategies using email, social media, and other digital channels Rapidly follow up on marketing campaigns and maintain comprehensive account intelligence briefs to support Sales and Account Managers Collaborate with Managers, Sales, and AMs to refine target account lists, messaging, and outreach strategies Work with cross-functional teams (Finance, Marketing, Sales Operations, Business Management) to cleanse, enrich, and maintain account data integrity Maintain detailed records of activities and progress in Salesforce, and report on both qualitative and quantitative KPIs weekly Partner with internal stakeholders to align on business goals and optimize lead generation efforts Qualifications: 2 6 years of experience in Market Development, Business Development, or related roles Proven ability to research, qualify, and act on business opportunities Bachelor s degree (BA/BS) or equivalent Experience with Salesforce.com, Marketo, or similar CRM/marketing tools Proficiency in MS Office (Excel, Outlook, PowerPoint, Word) Excellent verbal and written communication skills with a professional and empathetic tone Ability to work independently, manage multiple priorities, and thrive in a fast-paced, international, startup-like environment Strong team collaboration skills with a track record of working effectively across departments If you're passionate about driving growth, love diving into research and data, and thrive in high-energy, mission-driven environments TraceLink wants to hear from you. Qualification : Bachelors degree (BA/BS) or equivalent

Position: Additive Inside Sales Executive Location: Mumbai Employment Type: Full Time Experience Required: 3 5 Years Industry: Additive Manufacturing / Industrial Equipment / Sales Support Job Overview We are looking for a detail-oriented and proactive Inside Sales Executive Additive Division to manage consumables and spare parts sales. The ideal candidate will efficiently handle customer RFQs, process orders, coordinate with suppliers, and drive repeat business by closely tracking consumption patterns. If you have a passion for sales operations, customer service, and managing backend processes with precision, we d love to hear from you. Key Responsibilities Respond to incoming RFQs from customers and service engineers, providing accurate and timely quotations. Track consumable usage and proactively follow up with customers to generate repeat business. Process customer orders efficiently while ensuring adherence to delivery schedules and specifications. Collaborate with suppliers or product managers to gather pricing and availability, negotiate terms, and place purchase orders as required. Coordinate import activities: Prepare and manage documentation Ensure compliance with import laws and tariffs Oversee customs clearance Work with logistics teams and customs brokers to ensure timely clearance of imported goods. Monitor inventory levels and anticipate demand to avoid shortages or overstock situations. Maintain comprehensive records of RFQs, quotes, orders, and supplier communications. Review and verify supplier invoices and match them with received goods for quality and quantity. Keep customers updated on the status of their orders, delivery timelines, and resolve any issues proactively. Identify and implement process improvements to increase operational efficiency and customer satisfaction. Required Skills & Qualifications 3 5 years of experience in inside sales, order processing, supply chain coordination, or customer support preferably in industrial or additive manufacturing sectors. Strong understanding of sales coordination, consumables tracking, and procurement processes. Experience with import procedures, documentation, and dealing with customs clearance. Excellent communication and negotiation skills. Proficiency in MS Office (Excel, Outlook) and familiarity with ERP/CRM systems. Strong attention to detail, with the ability to multitask and meet tight deadlines. Customer-first mindset with the ability to build and maintain professional relationships. Opportunities for career growth in industrial and additive manufacturing domains Supportive and collaborative team environment Exposure to global vendors, processes, and supply chain operations Apply now and be part of a fast-growing and innovative team in the additive manufacturing space.

Tele Sales Executive Experience: 0 - 6 Months Education: HSC Location: Mumbai About the Role We are looking for a highly motivated Tele Sales Executive to join our team in Mumbai. As a key member of our sales team, you will play a vital role in reaching out to potential clients, promoting our products and services, and generating valuable leads. This role offers an excellent opportunity to develop your sales skills and grow in a dynamic and fast-paced environment. Key Responsibilities Outbound Calls: Initiate outbound calls to prospective clients or customers to promote products, services, and special offers. Customer Interaction: Engage in meaningful conversations with customers, addressing their inquiries, providing accurate product information, and resolving issues effectively. Lead Generation: Identify and qualify potential leads by gathering relevant customer information and updating databases for follow-up actions. Record Keeping: Maintain detailed and accurate records of calls, customer interactions, and feedback to ensure proper follow-up and lead management. Follow-Up: Conduct follow-up calls to ensure customer satisfaction, address additional inquiries, and nurture leads for future business opportunities. Skills Required Excel Skills: Proficient in Microsoft Excel to manage data, track calls, and organize information efficiently. Communication Skills: Clear, persuasive verbal communication abilities to effectively engage with customers and promote products or services. Listening Skills: Active listening skills to understand customer needs and provide appropriate solutions. Organization & Time Management: Strong organizational and time management skills to handle multiple calls and tasks efficiently. Opportunity to develop your sales skills in a fast-paced environment. Supportive team culture with ongoing training and career growth opportunities. Competitive salary with performance-based incentives.

Position: Manager Sort Centre Location: Mumbai Department: Operations About the Role: We are looking for a highly organized and performance-driven Sort Centre Manager to oversee and manage daily operations at our warehouse facility. In this role, you will be responsible for leading a team, optimizing warehouse workflows, ensuring operational excellence, and maintaining high levels of customer satisfaction. The ideal candidate has strong experience in logistics or e-commerce, especially in sort centre and automation processes. Key Responsibilities: Supervise, organize, and direct sort centre operations to ensure efficient warehouse functioning with customer satisfaction as the primary goal. Develop and implement systems for inventory management, equipment utilization, product handling, gate processes, and outbound logistics. Monitor daily operations and establish operational goals and performance standards. Lead, train, and mentor warehouse staff to troubleshoot issues and meet both short- and long-term performance targets. Plan and manage resources including workforce, equipment layout, space utilization, and workflow to ensure productivity and quality standards. Maintain safety and legal compliance by enforcing operational policies and procedures. Operational Responsibilities: Oversee key warehouse functions including inventory control, quality assurance, shipping, logistics, and floor productivity. Create and manage team schedules to meet fulfillment demands while maximizing efficiency and minimizing overtime. Conduct regular equipment inspections and coordinate maintenance as needed. Collaborate with warehouse leads to evaluate performance, identify gaps, and implement process improvements. Manage inbound and outbound logistics, coordinating with transport partners to ensure timely and cost-efficient delivery. What You Bring: 5+ years of experience in warehouse operations or logistics management. Prior experience in sort centre operations and familiarity with automation processes. Background in e-commerce or logistics preferred. Strong leadership and team management skills. Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Excellent analytical, organizational, and communication skills. MBA or equivalent degree preferred. Qualification : MBA or equivalent degree preferred

Position: Executive / Assistant Manager Sales Closing Location: Mumbai Department: Sales Job Purpose To drive revenue generation by effectively managing and converting leads from various sourcing channels into successful bookings through an exceptional sales experience and customer engagement. Key Responsibilities Welcome and engage customers during walk-ins with impactful audio-visual presentations and project showcases. Conduct site visits with potential customers and address their questions effectively. Capture customer details accurately in data sheets and update them in Salesforce (SFDC). Follow up proactively with prospects to progress leads toward closure. Address and resolve on-site customer concerns such as parking allocation, site access, construction queries, and coordinate with project teams as needed. Lead price discussions and negotiations to close bookings. Generate and process sales orders post-deal closure. Ensure a seamless handover of customer details and booking documentation to the CRM team. Collaborate closely with the CRM team to address any post-booking customer issues or requirements. Performance Indicators Individual Accountability Adherence to sales SOPs and processes Execution and participation in BTL (Below the Line) marketing activities Shared Accountability Customer satisfaction scores Net sales generated Key Stakeholders External Customers Channel Partners Internal Sourcing Teams CRM Team Pre-Sales & MIS Team Functional Competencies Strong understanding of structured sales processes (SOPs) Market and competitor awareness Effective presentation and negotiation skills In-depth product knowledge Stakeholder coordination and communication Mahindra Leadership Competencies 1. Result Orientation with Execution Excellence Consistently achieve targets with a disciplined and process-driven approach Exhibit accountability for performance and timely execution Proactively adapt to ensure adherence to standards 2. Customer Focus Understand customer needs deeply and address them proactively Own the customer experience from first interaction to handover Deliver service that builds trust and long-term satisfaction 3. Weaving Passion & Energy at Work Show enthusiasm and drive in customer engagements Collaborate effectively with diverse teams and individuals Embrace innovative ways of working and problem-solving Qualifications and Experience Education: Graduate in any discipline (MBA preferred) Experience: 2 5 years of relevant experience in sales, preferably real estate or high-involvement purchases Qualification : Graduate in any discipline (MBA preferred)

Job Title: Advertising Sales Assistant Manager Location: Mumbai, Maharashtra, India Experience Required: 7 8 Years Open Positions: 1 Designation: Assistant Manager Advertising Sales Job Overview: We are looking for a dynamic and result-driven Advertising Sales Assistant Manager to lead key client relationships and contribute to the strategic growth of our ad sales business across print, digital, and broadcast platforms. This role combines client acquisition, campaign strategy, team leadership, and sales execution in a fast-paced media environment. Key Responsibilities: 1. Strategic Client Acquisition & Retention Identify and engage high-potential clients across industries. Convert leads into long-term business partnerships. Manage and grow key accounts through relationship-building and value-driven upselling. 2. Sales Strategy & Target Achievement Develop and execute regional sales plans aligned with business goals. Monitor performance metrics and drive achievement of revenue targets. Analyze market trends to identify new opportunities and optimize sales approach. 3. Proposal Development & Campaign Strategy Create customized advertising proposals and integrated media plans that meet client objectives. Work closely with creative and editorial teams to ensure successful campaign execution. Present campaign strategies that align with current industry trends and consumer behavior. 4. Negotiation & Deal Closure Lead contract negotiations and pricing discussions independently. Close high-value deals with minimal supervision while maintaining margin integrity. Ensure all agreements are aligned with company policies and client expectations. 5. Team Coordination & Leadership Support and mentor junior team members to improve their sales effectiveness. Collaborate with cross-functional teams (e.g., finance, marketing, operations) for smooth execution of campaigns. Contribute to the development of sales processes and internal best practices. Qualifications & Requirements: Bachelor's degree in Marketing, Business, or a related field. 7 8 years of experience in ad sales, with exposure to print, digital, and/or broadcast media. Proven track record in client relationship management, media buying, and advertising revenue generation. Strong understanding of advertising metrics, branding strategies, and media platforms. Excellent negotiation, presentation, and communication skills. Ability to work in a fast-paced, target-driven environment. Skills Tags: Ad Sales | Media Sales | Digital Sales | Branding | Ad Space Selling | Advertising Management | Media Buying | Client Relationship Management | Integrated Media Campaigns Qualification : Bachelor's degree in Marketing, Business, or a related field.

Job Title: Associate Customer Experience Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are hiring a Customer Experience Associate to join our dynamic FinTech venture, Salary Finance, part of the Blenheim Chalcot portfolio. In this role, you will be responsible for delivering world-class customer support via email and live chat, ensuring exceptional service and operational efficiency. You will also collaborate with teams in London and India, contributing to building GenAI-enabled, next-gen digital solutions that make a real impact on people s lives. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email, providing accurate and empathetic support. Resolve queries related to loan applications, payments, and account updates while maintaining high customer satisfaction. Clearly explain policies, product features, and service terms to customers. Log and maintain detailed records of all customer interactions in the CRM system. Escalate unresolved or complex issues to the appropriate departments, ensuring timely follow-ups. Troubleshoot basic tech issues (e.g., login errors, upload failures) and report bugs to the tech team. Adhere to GDPR and data privacy regulations while handling customer information. Meet or exceed SLAs and quality benchmarks. Identify recurring issues and share insights with the product and operations teams to enhance service efficiency. Update and contribute to the internal knowledge base and customer FAQs. Actively promote a positive brand image and foster customer retention. Share best practices and contribute to team training initiatives. Stay current with product updates and compliance standards through regular training. Qualifications & Skills: 1 3 years of experience in a customer support or client servicing role (preferred, but not mandatory for exceptional candidates). Strong written and verbal communication skills in English. Familiarity with CRM tools and support platforms (e.g., Zendesk, Freshdesk). Knowledge of FinTech, loan processing, or financial services is a plus. Proactive problem-solving ability with strong attention to detail. Adaptable and comfortable working in a fast-paced, dynamic environment. Stakeholder management experience is a strong plus. About Salary Finance: Salary Finance is a purpose-led FinTech organization that empowers employees to improve their financial health through affordable loans, earned wage access, savings tools, and financial education. Our mission is to help millions of people reduce financial stress and live happier, more productive lives. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder. For over 26 years, we ve built, scaled, and invested in disruptive businesses across FinTech, EdTech, HealthTech, GovTech, and beyond. Our India operations, headquartered in Mumbai, serve as a vital engine for innovation and delivery, enabling the global success of our ventures. What You ll Get: Be part of the world s leading digital venture builder. Opportunity to work with cutting-edge GenAI technologies and international teams. Learning and development opportunities through real-world challenges. Inclusive and open culture we celebrate diversity, merit, and innovation. 24 annual leave days + 10 public holidays. Private medical insurance (for you and your immediate family). Life insurance coverage. Fun, flexible, and cricket-loving workplace we own the Rajasthan Royals IPL team! If you're passionate about delivering excellent customer service and want to grow in a collaborative, purpose-led organization, apply now to join us at the forefront of FinTech innovation.

Job Title: Customer Service Associate Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are seeking a proactive and empathetic Customer Service Associate to join Salary Finance, a fast-growing FinTech venture under the Blenheim Chalcot portfolio. In this role, you will be an integral part of the customer operations team, ensuring prompt, compliant, and high-quality customer interactions via live chat and email. You will be working closely with our teams in India and the UK to provide a seamless customer experience while contributing to the enhancement of internal processes and customer-facing solutions. Key Responsibilities: Handle customer inquiries via live chat and email in a professional and timely manner. Provide support related to loan applications, repayments, account updates, and general queries. Interpret and explain financial products, terms, and policies with clarity and compliance. Maintain accurate records in the CRM system and ensure resolution logs are up to date. Escalate unresolved or complex issues to the appropriate teams and follow up until closure. Troubleshoot basic technical issues (login errors, document uploads) and collaborate with the tech team. Ensure strict compliance with GDPR and data protection standards. Meet service benchmarks aligned with SOPs and SLAs. Identify recurring issues and offer feedback to product and operations teams. Recommend improvements for FAQs and knowledge base articles. Support customer retention by providing exceptional service and building rapport. Share insights and best practices with peers to support continuous team improvement. Participate in regular training on product updates, tools, and compliance protocols. About You: You are a detail-oriented, tech-savvy problem solver with a passion for delivering excellent customer service. You thrive in fast-paced, change-driven environments and are eager to contribute to a mission-driven FinTech. Required Skills: Strong communication skills both written and verbal. High emotional intelligence with a customer-first mindset. Prior experience in a customer/client-facing role. Ability to multitask, stay organized, and meet deadlines. Comfortable with Google Sheets, Excel, and manipulating customer data. A collaborative, empathetic, and solutions-focused attitude. Self-motivated and resilient, even in high-pressure situations. Preferred Skills: Experience in financial services, tech, or employee benefits companies. Familiarity with CRM systems and ticketing platforms (e.g., Zendesk, Freshdesk). Working knowledge of G Suite, Advanced Excel, and basic data analysis. Understanding of TCF, GDPR, CCA, and AML regulations. Education: Minimum: High School Diploma Preferred: Bachelor s Degree in any discipline About Salary Finance: Founded in 2015, Salary Finance is one of the UK s leading FinTech platforms improving employee financial well-being. Our platform supports over 4 million employees across 575 clients, including 20% of the FTSE 100. Backed by Blenheim Chalcot and major financial institutions, we provide salary-linked savings, loans, earned wage access, and financial education all through our digital platform. Our mission is to make employees financially healthier and happier, ultimately boosting productivity and well-being at work. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder, with over 26 years of experience building disruptive businesses in FinTech, EdTech, GovTech, HealthTech, and beyond. With over 4,000 employees across 20+ ventures, our India operation (established in 2014) plays a crucial role in innovation, development, and scaling. What We Offer: Be part of the world s leading digital venture builder. Access to cutting-edge GenAI technologies. Opportunities for continuous learning and personal growth. Fun and open work culture (we own the Rajasthan Royals IPL team!). 24 days of annual leave + 10 public holidays. Private medical insurance for you and your family. Life insurance coverage. Diversity & Inclusion: At Blenheim Chalcot, we value diversity, meritocracy, and innovation. We are committed to creating an inclusive workplace that supports all employees in reaching their full potential. We recruit and develop talent based on skills and passion not background. Apply Today: If you're passionate about delivering high-impact customer experiences and eager to be part of an innovative FinTech journey, we'd love to hear from you.

Account Executive - West Location: Mumbai, India Job Overview As an Account Executive at Databricks, your mission will be to help build our India business, one of our fastest-growing markets in APJ. You will drive growth through strategic partnerships, helping businesses solve tough problems with Databricks' solutions. Your role will be pivotal in guiding customers on their data journey, making organizations more collaborative and productive than ever before. Responsibilities Prospect for new customers and assess existing accounts to develop strategies for engagement. Use a solution-based selling approach to create value for customers. Identify viable use cases in each account to maximize Databricks' impact. Collaborate with teams to maximize the impact of the Databricks ecosystem in your territory. Work on successful negotiations and close deals. Promote the Databricks enterprise cloud data platform. Deliver technical and business results using the Databricks Data Intelligence Platform. Promote teamwork within the sales organization. What We Look For 5+ years of sales experience in SaaS/PaaS or Big Data companies. Prior customer relationships with CIOs and key decision-makers. Ability to articulate complex cloud technologies and big data solutions. 3+ years of experience exceeding sales quotas. Proven success in closing new accounts and upselling existing accounts. Bachelor s degree in a relevant field. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide, including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500, rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe, and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. Benefits At Databricks, we strive to provide comprehensive benefits and perks to meet the needs of all our employees.

Emerging Enterprise Hunter Account Executive Location: Mumbai, India The Impact You Will Have: Prospect for new customers. Assess your existing customers and develop a strategy to identify and engage all buying centers. Use a solution approach to selling and creating value for customers. Identify the most viable use cases in each account to maximize Databricks' impact. Orchestrate and work with teams to maximize the impact of the Databricks ecosystem on your territory. Build value with all engagements to promote successful negotiations and close. Promote the Databricks enterprise cloud data platform. Be customer-focused by delivering technical and business results using the Databricks Platform. Promote teamwork. What We Look For: You have previously worked in an early-stage company, and you know how to navigate and be successful in a fast-growing organization. 5+ years of sales experience in SaaS/PaaS or big data companies. Prior customer relationships with CIOs and important decision-makers. Ability to simply articulate intricate cloud technologies and big data. 3+ years of experience exceeding sales quotas. Success in closing new accounts while upselling existing accounts. Bachelor's Degree. Job Location: Mumbai About Databricks: Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. Benefits: At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. Qualification : Bachelor's Degree.

Job Title: Business Development (Enterprise Solutions Sales) Location: Mumbai (with potential for travel) No. of Vacancies: 1 Job Profile: As a Business Development professional in the Enterprise Solutions Sales team, you will be responsible for identifying and securing strategic partnerships that can drive both economic and strategic value for Coverfox. You will focus on pitching insurance solutions to both digital and non-digital partners. Your role will also include developing customized enterprise solutions that address clients infrastructure needs by leveraging technology and deep understanding of client requirements. Key Responsibilities: Identify and engage digital/non-digital partners whose interests align with Coverfox s business model, adding strategic and economic value. Develop and execute strategies for acquiring new business through both existing relationships and new pipeline development, with a focus on meeting financial and growth targets. Create and present tailored enterprise solutions for insurance infrastructure by understanding both technology potential and client-specific needs. Oversee the end-to-end integration of client/partner solutions into the Coverfox platform by collaborating with cross-functional teams, including marketing, technology, product, legal, and finance. Take full responsibility for account acquisition, onboarding, and management, which includes planning, projections, partner development, performance tracking, and enhancement. Manage partnership relationships and act as the central point of contact for all dealings, ensuring P&L goals are met through effective account management. Candidate Profile: Education: Graduate/Post Graduate with at least 8 years of hands-on experience in business development and sales, with a minimum of 4 years in enterprise sales. Experience: Proven experience in working with tech startups or product companies, with a strong understanding of SAAS-based solutions and end-to-end sales processes. Networking Skills: Strong affinity for networking and business development within digital industries, particularly engaging with C-suite executives. Industry Knowledge: Familiarity with digital products, blended opportunities, and the insurance regulatory framework (preferred). Stakeholder Management: Ability to effectively manage relationships with both internal and external stakeholders. Track Record: Proven success in building networks and partnerships with both digital and non-digital companies. What We Offer: A dynamic and fast-paced work environment where innovation and results are key. Opportunity to work with leading industry experts and grow in an expanding organization. A chance to contribute to the success and strategic growth of Coverfox. Qualification : Graduate/Post Graduate with at least 8 years of hands-on experience in business development and sales, with a minimum of 4 years in enterprise sales.

Position: Assistant Manager Business Development Location: Mumbai Experience Required: 2 3 Years Employment Type: Full-Time About the Role: We are looking for a proactive and ambitious Assistant Manager Business Development with experience in the digital marketing industry. The ideal candidate will be responsible for driving new business opportunities, supporting pitch development, and contributing to strategic growth through effective planning and stakeholder engagement. Requirements: 2 3 years of experience in business development, preferably within a digital marketing agency. Strong passion for sales and client acquisition. Deep understanding of digital marketing services and solutions. Excellent written and verbal communication skills. Proficiency in creating and executing brand acquisition strategies is an added advantage. Familiarity with CRM platforms like HubSpot, LeadSquared, Salesforce, or similar. Effective in planning, negotiation, and stakeholder engagement. Key Responsibilities: Lead and support new business pitches, RFPs, and proposals, coordinating with internal teams. Work closely with media and tech teams to execute monthly ad campaigns using internal databases. Collect and analyze campaign reports and extract key learnings for future improvements. Ensure timely execution of monthly outreach activities and follow-up communications. Liaise with corporate communications teams to explore PR and award opportunities for client brands. Collaborate with account managers and business heads to ensure account health and uncover growth opportunities. Identify and attend networking events and industry forums relevant to business development. Provide training and mentoring to junior team members or business development executives.

Job Title: Junior Data Center Engineer Location: Mumbai Experience: 1-5 Years Job Summary: We are looking for two enthusiastic and technically adept Junior Data Center Engineers to support the day-to-day operations at our Mumbai data center. Under the guidance of a Senior System Administrator, the ideal candidates will assist in hardware installations, monitoring, troubleshooting, and maintaining both physical and virtual infrastructure. Key Responsibilities: Hardware Installation & Maintenance: Assist in the installation and maintenance of servers, network devices, and racks. Environment Monitoring: Monitor key data center environmental factors such as temperature, humidity, and power to ensure optimal conditions. Troubleshooting: Perform basic troubleshooting of hardware and network issues, escalating more complex problems as needed. Remote Hands Support: Provide support for remote hands requests and coordinate with internal teams for resolutions. Inventory Management: Maintain accurate inventory of IT assets and ensure proper documentation for all equipment. Patching & Cabling: Assist in the patching, cabling, and labeling of equipment for organization and efficiency. Incident Handling: Follow SOPs for incident handling, escalation, and reporting to ensure smooth operations. Security & Compliance: Ensure compliance with physical security and access protocols for the data center. Scheduled Maintenance & Upgrades: Participate in scheduled maintenance and upgrades of data center infrastructure. Technical Skills: Operating Systems: Basic understanding of Windows and Linux operating systems. Networking: Familiarity with networking concepts such as IP, DNS, DHCP. Virtualization: Exposure to virtualization platforms like VMware and Nutanix (preferred). Data Center Operations: Knowledge of data center hardware components and operations. Monitoring & Ticketing Tools: Experience working with monitoring tools and ticketing systems. Hardware Handling: Comfort with hardware handling, cabling, and labeling. Soft Skills: Communication: Good communication and interpersonal skills to effectively collaborate with internal teams and vendors. Willingness to Learn: Eagerness to learn and adapt to new technologies in the data center environment. Attention to Detail: Strong attention to detail with a focus on documentation and operational accuracy. Adaptability: Ability to work in shifts and handle pressure in a fast-paced environment. Team Player: Proactive and collaborative attitude to contribute effectively to team success. Preferred Qualifications: Education: Diploma or Bachelor s degree in Computer Science, IT, or a related field. Certifications: Certifications such as CCNA, CompTIA A+, or equivalent (preferred but not required). Dynamic Environment: Be part of a fast-paced and innovative data center team, supporting critical infrastructure operations. Learning Opportunities: Gain hands-on experience in both physical and virtual environments with exposure to cutting-edge technologies. Growth Potential: Opportunity to expand your skill set and grow within a rapidly evolving field. Qualification : Diploma or Bachelors degree in Computer Science, IT, or a related field

Job Title: Corporate Sales Senior Business Development Executive (BDE) Location: Mumbai Employment Type: Full-Time Experience: 2 4 years Qualification: Graduation Preferred Industries: FMCG, Writing Instruments, FMCD About the Role We are looking for a driven and results-oriented Senior BDE with strong experience in institutional, B2B, and corporate sales. The ideal candidate will possess an aggressive yet positive approach, excellent persuasion skills, and a proven track record of generating business opportunities and managing client relationships effectively. Key Requirements Experience in Institutional Sales, B2B Sales, and Corporate Sales environments. Strong skills in data mining to identify potential leads and market opportunities. Proficiency in cold calling to initiate client contact and generate interest. Conduct client meetings to understand requirements and present suitable solutions. Manage and nurture the enquiry funnel to maximize conversion rates. Drive business development efforts to expand client base and achieve sales targets. Ideal Candidate Profile Aggressive, persuasive, and results-driven with a positive attitude. Excellent communication and negotiation skills. Ability to work independently and as part of a team in a fast-paced sales environment. Strong interpersonal skills with the ability to build and maintain client relationships. Qualification : Graduation

Position: Engineer Procurement Department: Supply Chain Management (SCM) Division: Corporate Location: Mumbai Experience: 2 4 years Qualification: B.E. in Mechanical / Electrical / Civil Engineering Job Purpose To manage end-to-end procurement activities including purchasing, vendor management, logistics coordination, stores management, and inventory control. The role involves ensuring timely availability of materials and services, maintaining cost efficiency, and adhering to organizational policies and compliance standards. Key Responsibilities Procurement Operations: Handle complete procurement lifecycle: from raising enquiries, quotation analysis, technical/commercial evaluation, vendor finalization, negotiation, and issuing purchase orders (POs). Streamline and manage procurement processes for raw materials, engineering goods, consumables, chemicals, spares, packaging materials, capital goods, etc. Ensure timely procurement of materials and services as per project schedules. Maintain updated procurement records, including vendor documentation, purchase history, and price trends. Review and follow up on stock levels to maintain optimal inventory. Conduct regular market research to identify alternative suppliers, materials, and cost-saving opportunities. Vendor & Supplier Management: Build and maintain strong supplier/contractor relationships to ensure smooth and transparent business transactions. Continuously assess vendor performance on delivery, cost, and quality parameters. Lead vendor development initiatives to onboard capable suppliers in line with project and quality requirements. Obtain feedback on supplied goods/services and resolve any discrepancies through corrective or preventive measures. Logistics & Stores Coordination: Oversee logistics for inbound and outbound material movement (domestic and international), including all import/export documentation and statutory requirements. Coordinate inter/intra-state and international shipments to ensure timely delivery. Support stores and warehouse teams for efficient inventory management, material retrieval, and proper storage mechanisms. Cost & Compliance: Drive cost optimization through strategic sourcing, negotiation, and alternative procurement methods. Ensure procurement operations align with ISO compliance and internal control standards. Collaborate with compliance teams to generate and track all reports related to POs and procurement processes. Actively participate in the procurement budgeting process and contribute to cost tracking and forecasting. Cross-Functional Collaboration: Coordinate with project, engineering, and other internal departments to assess material requirements and specifications. Attend and conduct negotiation and project discussion meetings with cross-functional stakeholders. Team & Performance Management: Set goals for subordinates and monitor performance regularly. Mentor and guide team members for professional development and process improvement. Promote a collaborative, efficient, and accountable team culture. Preferred Candidate Profile Bachelor s degree in Mechanical, Electrical, or Civil Engineering. 2 4 years of experience in procurement, supply chain, or sourcing roles, preferably in a project-based or engineering organization. Solid understanding of supply chain processes, vendor management, inventory control, and logistics. Excellent negotiation, analytical, and communication skills. Proficiency in MS Office, ERP systems, and procurement software. Knowledge of Indian taxation, import/export processes, and ISO standards. Strong attention to detail, time management, and problem-solving ability. Qualification : B.E. in Mechanical / Electrical / Civil Engineering

Sales - Regional Manager Location: Mumbai Roles & Responsibilities Drive sales growth by proactively generating business through cold calling. Plan and achieve sales targets for the assigned region aligned with the company s strategic objectives. Generate revenue by managing SMB and Enterprise accounts efficiently. Ensure consistent month-on-month category growth. Identify and penetrate new market segments to boost revenue. Scout and nurture talented resources to build a strong sales team in the future. Maintain accurate and timely updates of various sales reporting formats. Desired Skill Set Highly motivated, proactive go-getter with a self-driven attitude. Excellent communication skills, able to articulate ideas clearly and fluently in English. Strong problem-solving abilities. Preferred experience in Media Sales or direct B2B sales. Comfortable managing both retail sales (including daily numbers reporting) and corporate sales (handling client calls and independently closing deals). Background in Advertising, Marketing, or Sales is preferred.