Partner Support Jobs in Gurgaon

Position: Billing Analyst Location: Gurgaon Department: Finance / Billing Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is looking for a detail-oriented Billing Analyst to oversee end-to-end billing operations and resolve invoice-related issues in a fast-paced, technology-driven environment. The ideal candidate thrives in cross-functional collaboration and has a strong understanding of billing tools and SaaS billing models. Role and Responsibilities: Identify and resolve invoice processing issues, including billing discrepancies and errors. Participate in billing-related projects across multiple functions. Collaborate with Finance, Deal Desk, Sales, IT, and customer teams to ensure timely and accurate invoicing. Manage billing inquiries and direct collectability concerns to Collections and Sales teams. Assist customers in understanding invoices, usage, and plan types. Respond to billing queries and outstanding invoices through email and phone. Work closely with Sales and internal departments to resolve billing challenges. Ensure month-end order invoicing is completed promptly to support period-end reporting. Provide support during financial audits and participate in ad-hoc accounting projects. Assist with month-end, quarter-end, and year-end closing activities. Partner with Revenue Accounting, GL Accounting, Finance, Tax, Legal, and IT teams. Support financial control implementation and contribute to billing system improvements. Handle ad-hoc requests flexibly with a collaborative, team-first approach. Utilize Zuora for day-to-day billing management and subscription operations. Skills and Experience: Minimum 4 years of experience in billing operations, preferably in SaaS companies. Hands-on experience with billing processes and consumption/usage-based billing models. Familiarity with Salesforce, Zuora, NetSuite, or other billing platforms. Experience in implementing or transitioning billing systems and tools. Ability to multitask and prioritize concurrent projects efficiently. Strong verbal and written communication skills.

Associate, Technical Application Support (Customer Excellence Analyst) Location: Gurgaon, India Department: Operations Group Grade Level: 07 Job ID: 315830 Company: S&P Global Market Intelligence Overview As a Customer Excellence Analyst on the KY3P platform support team, you ll serve as a critical liaison between clients and S&P Global s internal operations. You'll support onboarding, training, issue resolution, and product adoption for major financial institutions using KY3P a platform that simplifies third-party risk management and due diligence. Key Responsibilities Act as the main point of contact during client onboarding and beyond. Ensure excellent customer service by resolving issues, answering queries, and meeting SLAs. Deliver training sessions and product demonstrations to promote platform engagement. Analyze client feedback and collaborate with internal teams to improve platform experience. Support data validation and integrity checks in coordination with business partners. Track and escalate bugs, feature requests, and product enhancement ideas. Stay current on regulatory trends and how they impact platform usage. Qualifications Education: Bachelor s degree (any field). Experience: 0 2 years (client service experience preferred). Strong communication skills with a client-focused mindset. Ability to multitask and collaborate across departments. Analytical mindset and a willingness to learn product and industry knowledge. What You ll Gain Experience supporting global banks and major financial clients. Hands-on training on industry platforms, regulations, and client management. Access to internal development programs and a strong career growth trajectory. Benefits & Culture at S&P Global Health & wellness coverage Flexible time off and family-friendly policies Learning & development resources Competitive compensation and long-term financial planning tools A global, diverse team built on values of Integrity, Discovery, and Partnership Qualification : Bachelors degree (any field).

Job Summary: Associate, Technical Application Support Location: Gurgaon, India Department: Operations Group Division: S&P Global Market Intelligence Role Overview: As an Associate in Technical Application Support, you will be a key technical consultant supporting S&P Global s Channels Data Delivery solutions. You will work closely with global product specialists, sales teams, and external customers to deliver high-quality technical assistance around product deployment, configuration, performance tuning, and troubleshooting. Your expertise will bridge customer environments and our data delivery products, ensuring smooth integration into mission-critical workflows. Key Responsibilities: Provide deep technical support for Channels Data Delivery products, including Xpressfeed Loader deployment and configuration. Assist with sizing, deployment, troubleshooting, and performance tuning in client environments. Partner with pre- and post-sales teams to support client needs and opportunities. Drive innovation by proposing automation and efficiency improvements in support processes. Monitor evolving product features, participate in strategy discussions, and contribute to product testing. Act as the voice of the customer by relaying feedback for product enhancements. Support client implementations, upgrades, migrations, and ongoing technical operations. Who You Are: Education: Degree in Computer Science, Information Systems, or equivalent experience. Experience & Skills: Strong troubleshooting and problem-solving skills with attention to detail. Hands-on experience with software deployments, Windows/Linux OS, and SQL querying. Familiarity with cloud environments (AWS, Azure, or Google Cloud), especially AWS EC2 and RDS/Aurora. Comfortable leading client-facing technical discussions. Preferred: Knowledge of finance, capital markets, and database administration (SQL Server, Oracle, PostgreSQL). Experience with FTP, proxies, network and security protocols, and data integration techniques. Familiarity with Agile/SCRUM and product development lifecycle. What You ll Gain: A dynamic role interacting directly with clients and global teams on enterprise-level financial data products. Exposure to the evolving landscape of financial markets and technology-driven data solutions. Opportunities for career growth through continuous learning, skill development, and cross-functional collaboration. Access to competitive benefits supporting your health, well-being, and financial future. About S&P Global Market Intelligence: S&P Global Market Intelligence provides trusted data, insights, and technology solutions that empower customers to make informed business decisions. Our team is dedicated to excellence, integrity, and innovation in delivering essential intelligence to global markets. Qualification : Degree in Computer Science, Information Systems, or equivalent experience.

Sales Specialist, Accelerated Growth Team Google Customer Solutions Location: Gurgaon, Haryana, India Minimum Qualifications Bachelor s degree or equivalent practical experience 5+ years of experience in advertising sales, business development, or online media environments Preferred Qualifications Proven track record driving business growth and maintaining client relationships Strong teamwork skills with ability to collaborate and grow within a team Ability to communicate comprehensive advertising solutions clearly and effectively Excellent prioritization, communication, and organizational skills Passion for educating and working with new advertisers About the Role Google s advertising solutions empower businesses of all sizes to grow and succeed in today s fast-changing marketing environment. As a Sales Specialist on the Accelerated Growth Team, you bring passion for sales, a strong understanding of online media, and a commitment to maximizing customer success. You will act like an owner quickly adapting to change and crafting innovative strategies that deliver extraordinary, incremental results for both Google and customers. You will build trusted relationships by uncovering customer needs and translating them into powerful advertising solutions that drive ambitious growth goals. The Google Customer Solutions (GCS) sales team is a trusted advisor to small- and medium-sized businesses (SMBs), helping shape the future of advertising in the AI era. This role offers an exciting opportunity to make a real impact by helping SMBs grow their businesses through Google s leading advertising products, while collaborating with sellers and partners in a supportive and fun environment. Responsibilities Manage client relationships and identify positive sales leads Develop and manage a sales pipeline with a long-term strategy for sustained success Implement creative strategies to expand existing customer accounts, offer performance-enhancing suggestions, and promote additional Google products Communicate effectively with customers via phone, email, and in-person meetings as needed Achieve sales goals while prioritizing and delivering a positive customer experience Qualification : Bachelors degree or equivalent practical experience

Job Title: Customer Success Manager Location: Gurugram, Haryana (Onsite) Experience: 3 5 Years | Type: Full-Time About Spyne At Spyne, we are transforming the automotive retail industry with cutting-edge Generative AI solutions. With over 52 million cars sold annually in the US alone, our AI-powered imaging platform enables dealerships and marketplaces to create studio-quality visuals boosting engagement, footfall, and ultimately, sales. We re on a mission to become the leading AI software provider for the used-car market. From acquisition to appraisal, listing, marketing, and CRM Spyne aims to power every stage of the automotive retail journey with intelligent automation. Backed by Accel Partners, Storm Ventures, and other top investors, our team in Gurugram is scaling fast across the US and Europe, building impactful solutions for over 150K dealerships. About the Role: Customer Success Manager We are looking for a Customer Success Manager (CSM) with a proven track record in SaaS client management to own relationships, retention, and success for our US and EU customers. You ll serve as a trusted advisor to mid-market clients ensuring they unlock the full value of our platform and remain long-term partners. If you're a relationship-builder, data-driven thinker, and problem-solver who thrives in fast-paced environments, this is your opportunity to make a global impact. Key Responsibilities Client Relationship Management Own and nurture long-term relationships with mid-market clients across North America and Europe Serve as the main point of contact for a portfolio of customers, driving satisfaction and value realization Conduct regular QBRs, performance reviews, and check-ins to ensure goal alignment Account Growth & Retention Monitor account health and identify churn risks early, deploying proactive measures Spot and execute upsell and cross-sell opportunities in collaboration with the Sales team Ensure a seamless customer experience across onboarding, support, and renewals Data-Driven Insights & Strategy Analyze usage data, customer behavior, and feedback to uncover opportunities for growth and improvement Run customer satisfaction surveys (e.g., NPS) and translate insights into actionable product or process improvements Advocate for customer needs in internal roadmap discussions with Product and Engineering teams Tools & Operational Excellence Manage customer data and communication effectively using CRM tools like Salesforce, HubSpot, or similar Maintain accurate account records, ensuring consistency, reporting accuracy, and informed decision-making Cross-Functional Collaboration Partner with Product, Marketing, Sales, and Support teams to drive customer adoption and satisfaction Act as the voice of the customer, influencing product features, improvements, and support processes What You ll Bring 3 5 years of experience in Customer Success or Account Management within a SaaS company Proven success in managing mid-market clients across US and European regions Strong command of CRM systems (e.g., Salesforce, HubSpot) and analytics tools Excellent written and verbal communication skills with a customer-first mindset Strong problem-solving skills and the ability to handle escalations with tact and professionalism Familiarity with data-driven decision-making and success metrics Comfortable working in US time zones as needed (Preferred) Knowledge of the automotive SaaS space or experience supporting independent dealerships Fast-growth stage startup backed by top-tier global investors Work with a young, passionate team (average age: 25 26) led by seasoned professionals Best-in-class gender diversity in the AI tech industry Transparent, inclusive, and employee-first culture with near-zero attrition Excellent health, leave, and compliance-friendly policies Huge opportunity to grow 10x+ in your career as we scale across global markets If you're ready to take ownership of global customer relationships and drive real impact in a hyper-growth company, we d love to hear from you. Apply now and let s drive the next wave of automotive innovation together.

Job Title: Client Onboarding Specialist Location: Gurgaon, Haryana Experience: 3-4 Years in a Customer/Client-Facing Role Department: Customer Success Employment Type: Full-Time About Spyne At Spyne, we re on a mission to revolutionize automotive retailing using Generative AI. Every year, 52 million cars are sold in the US, worth over $1700 billion, and the used-car market is valued at $1000 billion. Our AI-powered solutions transform car visuals into premium studio visuals, helping dealerships and marketplaces in the US and Europe engage online visitors, increase showroom visits, and ultimately drive sales. Spyne is growing rapidly, and we aim to expand our software solutions within the used-car market to cover all aspects of the dealer journey from car acquisition and appraisal to listing, marketing, selling, and managing customer relationships. Supported by top investors like Accel Partners and Storm Ventures, Spyne is poised to become a leading software provider in the used-car market. Join our team and help us reshape the future of digital production in the automotive industry! What We Are Looking For We are seeking a highly motivated Client Onboarding Specialist to join our Customer Success team. The ideal candidate will be responsible for ensuring seamless onboarding of customers, helping them successfully implement Spyne s products, and fostering strong relationships that drive customer satisfaction, retention, and expansion. Lead the entire customer onboarding process: Ensure a smooth transition from initial engagement to successful go-live and implementation of Spyne products. Cultivate strong customer relationships throughout the onboarding phase to ensure long-term success. Handle customer issues from start to finish, working in a dynamic and fast-paced environment. Respond to support queries via chat, email, and video conferencing, providing clear and timely solutions. Analyze customer data to continuously improve the customer experience. De-escalate and resolve issues using platform and industry expertise to ensure customer satisfaction. Work under time constraints and meet deadlines, often with unexpected challenges, to meet customer needs. Become a product expert and go-to resource for both customers and internal teams. Collaborate with cross-functional teams to identify opportunities for automation or added features to better serve customers. What You Must Have Bachelor s/Master s degree with 3-4 years of experience in a customer/client-facing role. Experience with US clients is an added advantage. Strong problem-solving abilities with a keen attention to detail. Exceptional written and verbal communication skills in English. Hands-on experience with HubSpot and Freshdesk is mandatory. Openness to working in US shift timings. Young Startup Culture: Our team has an average age of 25-26 years, and even during the Great Resignation , we had near-zero attrition a testament to our company culture. Top-Rated AI Tech Company: With a 4+ rating on Glassdoor, Spyne is recognized as one of the top-rated AI tech companies. Gender Diversity: We have one of the best male-to-female ratios in the AI tech industry. Employee Support: We offer best-in-class employee supportive policies in line with government mandates. Customer-Centric: We are obsessed with delivering the best customer experience and ensuring client delight. We are in the growth stage, and it s the perfect time to join! Be part of a team that is set to grow 10X+ and contribute to a revolutionary transformation in automotive retail. If you're passionate about customer success and want to be part of a fast-growing, innovative company, Spyne is the place for you. Apply now to start your journey with us! Qualification : Bachelors/Masters degree with 3-4 years of experience in a customer/client-facing role.

Job Title: Partner Development Manager (Microsoft Azure) Location: Gurugram, India Company: Builder.ai About Builder.ai At Builder.ai, we're revolutionizing software development, making it accessible to anyone no matter their technical expertise, budget, or background. Our mission is to simplify the software-building process and we've already helped thousands of entrepreneurs, small businesses, and major global brands such as BBC, Makro, and Pepsi to achieve their software goals. With offices across EMEA, APAC, and the Americas, and over $450 million in funding from investors like QIA and Microsoft, we are driving innovation on a global scale. Builder.ai is growing rapidly, and there s never been a better time to be part of our journey. Our team is diverse, collaborative, and talented, united by a shared belief in unlocking human potential through software. We encourage experimentation and provide endless opportunities for learning, growth, and progress. Life at Builder.ai At Builder.ai, you re not just filling a role. We believe every position offers unlimited opportunities to challenge the status status quo and drive positive change. Whether you are experimenting with new ideas or taking a leadership role, you'll be empowered to make an impact. We offer a culture of collaboration where your differences are celebrated. You ll join a global team that s passionate about improving how software is built. Perks include: Private healthcare Discretionary pay or commission schemes Stock options in a $450 million funded company Generous paid leave and trips abroad #WhatWillYouBuild and we can t wait to find out! About the Role We are seeking a Partner Development Manager to take charge of our strategic alliance with Microsoft, with a specific focus on Microsoft Azure. This pivotal role will be based in Gurugram, and will allow you to have a significant impact on our marketplace and ecosystem business. As our Microsoft Partner Manager, you ll be responsible for: Managing & Cultivating Relationships: Oversee and nurture our strategic relationship with Microsoft, with a focus on expanding Builder.ai s presence within the Azure ecosystem. Growth Strategy: Develop and execute strategies to drive revenue growth by aligning with Microsoft s go-to-market initiatives. Ecosystem Development: Foster a thriving network of partners that complement Builder.ai s offerings on Azure. Revenue Impact: Work on collaborative initiatives aimed at revenue growth and scaling Builder.ai s Azure Marketplace presence. This role is perfect for someone with a strong background in cloud or SaaS partnerships and who thrives in a high-impact, market-making environment. What You ll Do Build Strategic Partnerships: Lead our relationship with Microsoft Azure to ensure Builder.ai s continued growth and success in this critical ecosystem. Go-to-Market Initiatives: Drive initiatives alongside Microsoft to build and grow revenue through the Azure Marketplace. Influence & Revenue Growth: Work closely with Microsoft to influence their ecosystem and grow Builder.ai s presence within their offerings, creating new market opportunities and driving increased profitability. Lead Cross-functional Collaborations: Collaborate with sales, marketing, engineering, and product teams to align with Microsoft s business goals. Market Leadership: Be the face of Builder.ai at events, partner conferences, and with key stakeholders to establish us as a market leader within the Azure ecosystem. Experience: 10+ years in cloud, SaaS, or Application Development partnerships, specifically with a focus on Microsoft Azure or similar cloud services. Self-Starter: Ability to work independently and have an insurgent mindset someone who thrives in creating new routes to market and drives the business forward. Market-Making Mentality: Capable of changing the balance sheet of a partner and leading them to higher growth and profitability. Collaborative: Able to work across teams, including sales, marketing, and technical teams, to execute strategies and align with partner goals. Adaptable: Willing to work in various capacities whether standing at a booth, cold-calling prospects, or developing strategic partnerships. Bonus: Knowledge of custom application development is beneficial but not required. Benefits Compensation: Discretionary variable pay or commission schemes. Equity: Stock options in a $450 million Series D funded company. Work-life Balance: Hybrid working, 24 days annual leave + public holidays, and time off between Christmas and New Year. Family Perks: 2 Builder family days each year and generous referral bonus scheme. Health: Fully funded Private Medical Insurance. Meals: Free lunch at our state-of-the-art working environment in Gurugram. Joining Builder.ai means being part of a high-growth company where your efforts have a direct impact on shaping the future of software development. With strong support from Microsoft and a focus on cloud-based innovation, this is an exciting opportunity to build partnerships that will revolutionize the way businesses develop software globally.

Director, Global Partnerships, India Location: Gurgaon, India Mumbai, India Full Time Company: Meta Meta is seeking a strategic, results-driven, and people-focused Director of Global Partnerships for India. This role is key to building and managing partnerships across critical segments such as creators, public figures, brands, sports leagues, and media. The ideal candidate will thrive in a fast-paced environment, driving growth through strategic market development, innovative partner-led programs, and new product solutions. In this role, you'll focus on curating best-in-class partner relationships across the industry and the country. You will be comfortable in any setting to educate, advocate, and excite both internal and external stakeholders, with a passion for community building and a strong understanding of Meta's products. This is an exciting opportunity to take on leadership and ownership of a high-impact role. Responsibilities: Lead the Creator Partnerships team in India, driving goals, strategies, and team development. Collaborate with key stakeholders across Partnerships, Comms, Policy, and cross-functional leadership teams to execute go-to-market plans. Provide market feedback to product teams for new and existing products, ensuring alignment with Meta s strategic goals. Execute decisions and deliver communications in a fast-paced, highly iterative environment. Define and implement efficient processes to enhance team impact and streamline partner interactions. Support team goal-setting and drive initiatives to identify and act on key opportunities. Continuously seek innovative ways to communicate and engage with creators and partners. Collaborate with regional and global leadership teams to support organizational goals and team success. Minimum Qualifications: 15+ years of experience in media and/or technology, with recent management and leadership experience. Experience in India and a deep understanding of the Indian market and its dynamics. Thorough knowledge of Meta s strategic and competitive position in the market, especially within the creator ecosystem. Proven success in managing, coaching, and supporting high-performing teams. Experience in leading dynamic teams in complex, cross-functional environments and navigating fast-paced work settings. Excellent communication, collaboration, and relationship-building skills. Experience in defining, developing, and leading strategic programs, coupled with strong organizational and analytical skills. Ability to think strategically about complex issues and develop actionable recommendations and plans. Proven track record of driving partnership strategy, particularly within the media and entertainment industries. Extensive project management experience, with the ability to handle multiple time-sensitive, cross-functional projects. Independent operator with creativity, attention to detail, and results-oriented focus. About Meta: Meta is at the forefront of building technologies that help people connect, find communities, and grow businesses. Since Facebook's launch in 2004, Meta has redefined how people connect. With apps like Messenger, Instagram, and WhatsApp, Meta has empowered billions of people worldwide. Now, Meta is pushing the boundaries of what s possible by moving beyond traditional 2D screens into immersive experiences such as augmented reality and virtual reality, paving the way for the next evolution in social technology. By joining Meta, you ll be part of shaping the future of digital connection breaking free from the limits of distance, screens, and even physics! Equal Employment Opportunity: Meta is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.

Job Title: B2B Sales - Doctors Connect Location: Gurugram, India Experience: 2 - 5 Years Employment Type: Full Time, Permanent About the Role: Redcliffe Labs is looking for a dynamic and results-driven B2B Sales Specialist to drive business growth by engaging with clinics, partners, and doctors. This role involves promoting our lab services and ensuring the seamless execution of those services. The ideal candidate will have a strong background in managing relationships with doctors and partners in the diagnostic industry, with a proven track record in achieving sales targets. Key Responsibilities: Engage with Clinics, Partners, and Doctors: Identify and establish relationships with potential partners in the diagnostic and healthcare industry. Onboard Doctors and Partners: Take ownership of the onboarding process for new doctors and partners, ensuring they are aligned with the company's offerings. Customer and Partner Support: Provide comprehensive end-to-end support to both customers and partners, ensuring satisfaction and smooth operation. Business Growth: Drive business growth by continuously managing and improving partner relationships, while contributing to the company's overall revenue growth. Achieve Sales Targets: Work toward and achieve specific sales and revenue targets within your assigned area. Skills Required: Experience: Minimum of 2 years in handling and managing relationships with doctors and partners in the diagnostic industry. Industry Background: Prior experience working in the diagnostic industry is highly preferred. Communication and Negotiation Skills: Strong ability to communicate effectively with diverse stakeholders, and to negotiate deals and partnerships. Sales Expertise: Proven ability to drive business growth, meet sales targets, and contribute to revenue generation. What We Offer: Competitive Compensation: Attractive salary package based on experience. Growth Opportunities: Be part of a rapidly growing organization, with opportunities to develop your skills and grow within the company. Collaborative Environment: Work in a supportive, team-oriented environment where your contributions make an impact.

Job Title: HR Manager Overview: Keysight Technologies is at the forefront of technology innovation, providing groundbreaking solutions in electronic design, simulation, prototyping, testing, manufacturing, and optimization. With a workforce of approximately 15,000 employees, we serve industries such as communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets across over 100 countries. At Keysight, we re driven by a bold vision and a passion for solving complex challenges through industry-first solutions. We foster a culture of diversity, equity, and inclusion, which are integral to our innovation and success. We are seeking an experienced and strategic HR Manager to join our team and help us deliver on our vision. Key Responsibilities: Labor Compliance: Ensure adherence to local labor laws and regulations. Manage employee relations issues, including handling grievances and disciplinary actions. Keep up-to-date with labor legislation and update company policies accordingly. HR Operations: Oversee the day-to-day HR operations ensuring consistency and efficiency across the organization. Implement HR policies and procedures to ensure effective management and adherence. Leverage HR metrics and analytics to improve processes and decision-making. Foster an inclusive and diverse workplace within HR operations. HR Vendors Management: Manage relationships with HR vendors, including recruitment agencies and compliance partners. Negotiate contracts and ensure vendors meet service level agreements. Evaluate vendor performance and address concerns or issues as necessary. Business Support: Partner with business leaders and global HR teams to provide support on country-specific HR initiatives. Promote a positive work environment that enhances employee engagement. Support organizational change initiatives and manage the employee impact effectively. Learning & Development (L&D): Oversee new hire orientation and onboarding programs. Design and deliver training programs on compliance and management practices. Assist teams in leveraging the Keysight Learning Platform for available online training. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience in a senior HR role, ideally as an HR Manager. In-depth knowledge of local labor laws and HR best practices. Excellent communication and interpersonal skills to build strong relationships. Strong organizational and time management skills with the ability to handle multiple priorities in a fast-paced environment. Proficiency in HR software and Microsoft Office Suite. A strong commitment to promoting equal opportunity and diversity. Skills: Leadership and team management abilities. Strategic thinking and problem-solving capabilities. Skilled in negotiation and conflict resolution. Analytical skills with a data-driven approach to decision-making. Adaptability and resilience in navigating change and challenges. Cultural competence and inclusivity mindset. Knowledge of emerging HR trends and technological advancements. How to Apply: If you're ready to make an impact in a global organization and be a champion for diversity and inclusion, apply today to join our innovative team at Keysight Technologies! Equal Opportunity Employer Keysight is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Qualification : Bachelor's degree in Human Resources, Business Administration, or a related field.

Job Title: Full Stack Engineer - Global Conference Technology About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support both colleagues and clients. At Gartner IT, we make a significant organizational impact by delivering cutting-edge technology solutions that power Gartner's business. Our culture is rooted in nonstop innovation, an outcome-driven approach, and the belief that great ideas can come from anyone on the team. About This Role: Join the Global Conference Technology Team, where we are committed to delivering exceptional mobile and web experiences for our attendees worldwide. We leverage cutting-edge technologies to support and maintain platforms that enable seamless remote conferences, ensuring the highest quality experience by minimizing incidents and maximizing reliability. Key Responsibilities: Web Application Development: Develop, maintain, and enhance web applications using Angular, SQL, and .NET (C#). Incident Reduction and System Reliability: Implement strategies to reduce incidents and improve system reliability and user experience. Cross-functional Collaboration: Collaborate with cross-functional teams to ensure seamless integration and operation of conference platforms. Stakeholder Communication: Communicate effectively with team members and stakeholders to resolve technical issues and provide updates. Training and Support: Train the Client Success Team on new features and functionalities built by the Innovation teams. Continuous Improvement: Stay updated with the latest industry trends and technologies to continuously improve platform performance and user experience. What You ll Need: Experience: 2 to 4 years of experience as a Full Stack Engineer with expertise in Angular, .NET, and SQL technologies. Cloud Knowledge: Strong knowledge and experience of AWS Cloud technologies. Diagnostic Skills: Excellent diagnostic and problem-solving skills with a proactive approach to identifying and mitigating issues. Communication: Strong communication skills, with the ability to convey technical concepts to both technical and non-technical audiences. Team Environment: Ability to work effectively in a remote, global team environment and adapt to rotating shifts. Bonus Skills: Familiarity with Agile and DevOps practices, experience with incident management tools such as ServiceNow, and understanding of UX/UI principles to ensure intuitive and engaging user interfaces. Passion for Quality: Passion for delivering high-quality products and a commitment to continuous improvement. Additional Notes: If you don't meet every single requirement, we encourage you to apply anyway. You might be the right candidate for this or other roles at Gartner!

Description: Sr. Security Engineer - Application Security About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the Role: The Sr. Security Engineer will be responsible for supporting Gartner s AppSec function. This individual will play an integral role in, executing daily vulnerability Assessments functions; (ii) working closely with Information Security partners, and technology stakeholders to identify risks/vulnerabilities and collaborate with key stakeholders on remediation, developing and tracking risk/vulnerability remediation and prioritize effort across our various business units, partnering to implement security tools, technologies and controls with an appropriate balance of security, business, and user experience, while providing education and training; and engineer automation solutions and/or security tool integrations to assist with day-to-day AppSec responsibilities. What you ll do: Supports day-to-day life cycle management of identification and remediation of security vulnerabilities and threats to Gartner Systems and Data, partnering with key resources on remediation. Ability to create reasonable and actionable recommendations based on the analysis of vulnerability data and impact to Gartner s security posture. Coordinate the orchestration, automation, and management of security technologies and platforms. Own day-to-day life cycle management, including identification, threat assessment, threat modeling and risk avoidance. Apply technical expertise and skills to develop and implement solutions to meet complex business and technical requirements, working collaboratively across functional areas to turn innovative ideas into reality. Define and implement meaningful metrics to measure the effectiveness of security controls through KRIs and security scorecards. Serve as a subject-matter-expert for Application Security; act as a first point of contact for critical issues, security risk assessments and triaging CI/CD issues with Partners and stakeholders. Evaluate business and technical requirements to identify and implement tools, processes, and technologies to improve our security posture in our environments. Ensure the continuous improvement of existing compliance processes. What you ll need: Strong independent critical thinking, problem-solving skills, and the ability to consistently evaluate and pivot based on the current organizational priorities. Proven Experience Developing and maturing KPI s and Metrics to assess the effectiveness of a Application security program. Must Have: 4+ year s of Technical and Professional Expertise. Proven communication, collaboration, and critical thinking skills. Ability to define and communicate risk in a business-relevant language and to non-technical audiences. Deep technical expertise in at least one additional area of Information Security. Ability to think like a bad actor and use that context to develop threat models. Passion for finding flaws in processes and ability to efficiently communicate recommendations to fix them. Proven ability to communicate and educate Engineering and Architecture teams as to why Information Security is an important function to the business. Nice to Have: Familiarity with technical security controls, guidelines, and frameworks outlined by standards such as SOC2, ISO 27001/27013, NIST 800-53. Ability to automate tasks and code solutions to repetitive problems. Scripting or programming experience (Java, .NET, HTML, Ruby, PHP, Perl, C#, Python, JavaScript, PowerShell, Bash). Experience with penetration testing and web application assessment. Who you are: Proven communication, collaboration, and critical thinking skills. Ability to build trusting, meaningful relationships with peers, stakeholders, partners and suppliers. Ability to define and communicate risk in a business-relevant language to both non-technical and technical audiences. Ability to apply expert knowledge to solve complex business/technical issues strategically. Desire for life-long learning and continuous personal/professional development. Don t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

Job Description: Vice President, Operations - Index & Data Solutions About the Team: The Index & Data Solutions (IDS) team at BlackRock is responsible for shaping and executing the firm s data strategy, overseeing relationships with data providers, and ensuring the smooth administration of market data services. The Operations team within IDS is looking for an experienced Vice President to lead a high-performing group of market data professionals in streamlining processes, managing contracts, and collaborating with multiple stakeholders to deliver exceptional operational excellence. As Vice President, you will play a key role in overseeing end-to-end market data operations, from contract administration to invoicing and payment management. You will work closely with vendors, relationship managers, internal teams, and BlackRock s finance function to optimize data operations, drive process improvements, and ensure the firm s market data needs are met efficiently and accurately. The ideal candidate will be a strategic and hands-on leader, passionate about performance, with experience in invoice operations management and process transformation. You should be comfortable interacting with senior internal and external stakeholders and possess strong problem-solving and data management skills. Key Responsibilities: Invoice Validation & Reconciliation: Review and validate invoices against the internal inventory of market data services. Research and resolve discrepancies to ensure accurate and timely invoice processing. Actively follow up with vendors and internal teams to resolve issues and ensure timely resolution. Financial Reporting & Analytics: Prepare reconciliations to explain differences between internal service inventories and vendor invoices. Develop and maintain accurate reports on index and market data usage for providers. Prepare financial analytics and reports for internal stakeholders to aid in decision-making. Process Improvement & Optimization: Identify opportunities for streamlining invoicing and data management processes. Use data insights to drive improvements and optimize operational efficiency. Contribute to the development of quality controls and continuous improvements in operational processes. Vendor & Stakeholder Management: Act as a key point of contact for invoice and payment-related inquiries from vendors and internal teams. Develop and maintain strong relationships with external data providers to ensure smooth contract administration and service delivery. Partner with BlackRock's Finance team to manage market data budget accruals and ensure accurate financial reporting. Team Leadership & Development: Lead and mentor a team of market data professionals, fostering a high-performance culture. Support the team in their growth, development, and delivery of market data solutions. Requirements: Experience: 5-8 years of experience in market data operations, invoice validation, or reconciliation. Proven track record of optimizing operational processes and implementing quality controls. Educational Background: Degree in Business, Commerce, or a related field. Technical & Analytical Skills: Proficiency in Excel and Microsoft Access; advanced skills preferred. Basic knowledge of financial markets and market data services. Strong analytical and problem-solving skills with an ability to translate complex issues into actionable solutions. Communication & Leadership: Excellent oral and written communication skills, with the ability to interact effectively with senior stakeholders. A self-starter attitude with strong organizational skills and the ability to handle multiple priorities while maintaining composure. Proven ability to lead and contribute to team performance in an inclusive and diverse environment. Our Benefits: To ensure you remain energized and inspired, we offer an array of benefits that include: Strong Retirement Plan and comprehensive healthcare options. Tuition Reimbursement to support your ongoing learning. Flexible Time Off (FTO), allowing you to recharge and spend time with loved ones. Support for working parents, including various family-related benefits. Our Hybrid Work Model: At BlackRock, our hybrid work model fosters collaboration and personal development. Employees are required to work in the office at least 4 days a week, with flexibility to work from home 1 day a week. This approach ensures effective team collaboration while offering flexibility in your work-life balance. About BlackRock: At BlackRock, our mission is to help people experience financial well-being by offering innovative investment solutions. We are committed to helping individuals achieve their financial goals from saving for retirement to funding education, buying homes, or starting businesses. Our clients investments play a crucial role in driving global economic growth, supporting businesses, financing infrastructure, and fostering innovation. Join us in making a difference in the world of finance and be part of an industry-leading firm.

BlackRock - Microsoft Dynamics Engineer About the Team The Dynamics Solution Center team s mission is to create best-in-class experiences for our business users by providing a reliable and effective service in developing and supporting the use of the MS Dynamics platform. Role Overview We are looking for a Microsoft Dynamics Engineer to design, develop, and customize Microsoft Dynamics 365 for BlackRock s Sales and Service teams, and their partner teams. Primary Responsibilities Customization and Configuration: Assist in customizing and configuring Microsoft Dynamics 365 modules to meet business requirements. Help develop and maintain custom entities, workflows, and business rules. Support the creation and modification of forms, views, and dashboards. Integration and Data Migration: Assist in integrating Microsoft Dynamics 365 with other systems (e.g., SharePoint, Power BI, Azure). Collaborate with Aladdin Engineering on integrations. Support data migration from legacy systems to Dynamics 365. Development and Extensions: Assist in developing extensions using Power Platform (PowerApps, Power Automate, Power BI). May need to write custom code (JavaScript, C#, .NET) to enhance functionality. Collaborate with senior developers on complex projects. Support and Troubleshooting: Provide technical support to end-users and help resolve issues related to Dynamics 365. Assist in debugging and troubleshooting system errors and performance bottlenecks. Collaboration and Documentation: Work closely with business analysts, project managers, and stakeholders to gather requirements. Help document technical specifications, solution designs, and code changes. Essential Skills / Experience Minimum of 2+ years experience in a technical role and 1+ years experience with Dynamics 365 and/or Power Platform engineering. Basic technical skills covering Power Automate & Power Apps. Experience in customization and configuration is a plus. Familiarity with building and deploying solutions in Microsoft Dynamics and the Power Platform. Basic understanding of D365 Sales and Customer Services applications. Understanding or experience in writing code in JavaScript, C#, or .NET is a benefit. Good written and verbal communication skills and the ability to gain buy-in from a non-technical audience at varying degrees of seniority. Positive attitude and resilience, with strong problem-solving skills. Ability to work effectively with cross-functional teams. Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our Hybrid Work Model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.

Overview of Technology Roles At BlackRock, technology has always been central to what we do. Our technologists continue to shape the future of the industry with their innovative work. We are not only curious but also collaborative, eager to embrace experimentation as a means to solve complex challenges. Here, you'll find an environment that promotes cross-team, cross-business, and cross-regional collaboration. We are committed to supporting your growth as a technologist through curated learning opportunities, specialized career paths, and access to experts and leaders worldwide. Job Description About This Role You will be working with one of the top FinTech companies globally. BlackRock provides its Aladdin platform to over 200 of the world s top corporations, managing about a quarter of all global assets. Our firm is global but close-knit, with a shared goal of providing the best possible level of support to our business partners and customers. From the top of the firm down, we embrace the diversity of values, identities, and ideas that our employees bring. We are serious about our people and offer Flexible Time Off (FTO), collaborative working spaces, and other benefits. The individual selected for this role will have the opportunity to define relationships with IT teams across the globe and be exposed to various applications and technologies used at BlackRock. This will provide a broad view of how functional teams and technology collaborate to deliver services to end users. We are particularly interested in candidates with skills in: Strong Leadership Data-driven Analysis Change Management ITIL Framework Cloud Platform offerings like Microsoft Azure and Google If any of this excites you, we want to hear from you! Team Overview The Mission Control organization is part of the Aladdin Product Group Platforms Team at BlackRock. It is responsible for ensuring a seamless Aladdin client experience through operational support and control across core investment systems. Responsibilities Coordinate Technological Changes: Ensure the stability of the Aladdin platform and BlackRock infrastructure while supporting innovation. Communicate Impact: Inform technology and business partners about high-risk changes and secure necessary approvals. Security Patching: Oversee security patching efforts to meet compliance and security goals. Relationship Management: Build and nurture relationships with global IT teams, understanding the various applications and technologies in use. Process Improvement: Enhance the quality, efficiency, and effectiveness of change control processes. Technical Skills: Utilize skills in desktop technology, TCP/IP networking, UNIX commands, SQL queries, and scripting. Collaboration and Leadership: Work independently or as part of a team, demonstrating strong leadership and communication skills. Qualifications Candidates are encouraged to demonstrate the following: 4+ years of experience as an IT Change Manager. Familiarity with industry-standard Change Management practices. An understanding of running services on Cloud infrastructure solutions. Experience with application monitoring solutions. Ability to leverage AI and data-driven analytics tools to address challenges. Strong knowledge of operating within the ITIL framework. Previous experience in the Financial Services or Technology industry. Scripting or basic development skills to automate tasks. Strong interpersonal and communication skills, both written and verbal, with the ability to communicate effectively across all levels of the business. Excellent organizational skills and attention to detail. Self-motivated, able to prioritize, take ownership of responsibilities, and work effectively as part of a team. Adaptable, with the ability to multi-task and adjust in a fast-paced environment. Experience with Change Management tools like ServiceNow. Our Benefits To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: A strong retirement plan to help secure your future. Tuition reimbursement for continuous learning and professional development. Comprehensive healthcare to keep you and your family covered. Flexible Time Off (FTO) so you can recharge, relax, and take care of your loved ones. Our Hybrid Work Model BlackRock s hybrid work model promotes a culture of collaboration and apprenticeship while providing flexibility. Employees are required to work at least 4 days in the office per week, with the flexibility to work 1 day from home. Some business groups may require additional office presence based on the role's responsibilities. We are focused on increasing impactful moments that arise from in-person collaboration, aligned with our commitment to performance and innovation. This hybrid model will help you accelerate your learning and onboarding experience at BlackRock. About BlackRock At BlackRock, we are united by one mission: to help more and more people experience financial well-being. Our clients including individuals saving for retirement, families paying for education, and businesses supporting infrastructure projects benefit from their investments with BlackRock. These investments help strengthen the global economy by supporting businesses of all sizes, financing infrastructure projects, and facilitating innovations that drive progress. This mission would not be possible without our most important investment: our employees. We are dedicated to creating an environment where all colleagues feel welcomed, valued, and supported through networks, benefits, and development opportunities to help them thrive.

Job Title: Data Analyst Department: S&P Global Commodity Insights About the Team: S&P Global Commodity Insights delivers essential intelligence for global commodity markets, ensuring data accuracy, consistency, and accessibility while driving innovation through advanced technologies and modern data management practices. As part of this team, you will play a pivotal role in shaping the future of commodity data and analytics in an evolving and dynamic environment. The Role: As a Data Analyst, you will be responsible for comprehensive data management, analysis, and project coordination. This includes gathering, cleaning, and organizing data from diverse sources such as Salesforce, Oracle, and Zuora, as well as performing analytical assessments and preparing impactful visualizations and reports for internal and external stakeholders. You will also support process optimization, quality assurance, and documentation management, collaborating closely with cross-functional teams to ensure alignment with business objectives. Key Responsibilities: Project Coordination and Administrative Support: Plan, organize, and track project timelines, deliverables, and milestones to ensure deadlines are consistently met. Lead cross-functional teams, clearly communicating project objectives, responsibilities, and expectations. Prepare meeting agendas, project status reports, and provide administrative support for project management processes. Data Management and Analysis: Collect and manage data from multiple sources, including Salesforce, Oracle, and Zuora, ensuring accuracy and completeness. Collaborate with Data Leads to align deployment schedules and project timelines. Work closely with the Data Management team to enforce data quality standards and processes related to ERP deployments, projects, and system enhancements. Deliver data analysis, design, and implementation tasks in accordance with agreed service levels (SLAs). Develop data visualizations and reports for internal teams and client presentations, effectively translating data into actionable insights. Identify process improvement opportunities through data analysis and recommend optimization strategies. Business Process Support: Partner with cross-functional teams to develop and support data-driven initiatives that align with business goals. Document process flows and contribute to change management efforts. Serve as a primary contact for key stakeholders, providing timely updates on project progress, risks, and outcomes. Quality Assurance: Review project deliverables to ensure they meet quality standards and client expectations. Conduct peer reviews of documents, presentations, and reports to ensure accuracy, consistency, and adherence to guidelines. Implement data validation processes to ensure data reliability and quality. Documentation Management: Maintain and standardize project-related documents to ensure accuracy and consistency across all materials. Organize and manage a well-structured repository of internal and client-facing documents, ensuring accessibility and version control. Qualifications & Skills: Basic Qualifications: Bachelor s degree in Business, Economics, Engineering, Computer Science, or a related field. 5-7 years of experience in a data analysis or project coordination role, preferably in a consulting or similar environment. Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and Word. Experience working with data management tools and technologies, along with strong analytical skills to interpret complex datasets. Detail-oriented mindset with a strong focus on data accuracy and process integrity. Excellent communication and leadership skills to effectively collaborate with cross-functional teams and stakeholders. Strong time management skills, with the ability to thrive in a fast-paced, deadline-driven environment. Preferred Qualifications: Familiarity with platforms such as Salesforce, Marketo, Oracle, Zuora, Snowflake, Databricks, Amazon Redshift, and Informatica. Experience working in Agile environments with a focus on Lean principles. Professional certifications such as: Salesforce Administrator or Business Analyst Lean Six Sigma PMP or PRINCE2 Certified Scrum Master About S&P Global Commodity Insights: At S&P Global Commodity Insights, we provide comprehensive intelligence and expert insights across global energy and commodity markets. Our trusted data and analysis empower customers to make informed decisions with confidence and create long-term value in an increasingly complex and rapidly evolving global landscape. We serve as a critical link, bringing together market participants, governments, regulators, and industry experts to co-create solutions that drive progress and support the energy transition. Our coverage spans oil and gas, power, chemicals, metals, agriculture, and shipping, offering a complete and integrated view of the commodities ecosystem. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI), the world s leading provider of credit ratings, benchmarks, analytics, and workflow solutions across capital, commodity, and automotive markets. Through our innovative products and services, we help organizations navigate today s challenges while planning for a successful future. Qualification : Bachelors degree in Business, Economics, Engineering, Computer Science, or a related field.

Sales Commissions Analyst Company Overview MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database, available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 175,000 new developers signing up every month, leading organizations such as Samsung and Toyota trust MongoDB to build next-generation, AI-powered applications. Role Overview MongoDB continues to experience rapid growth, making this an exciting opportunity to contribute to a dynamic and expanding company. We are looking for a Sales Commissions Analyst who is passionate about implementing process improvements and ensuring accuracy in the administration of our Global Sales Incentive Plans. This role will work closely with Sales, Sales Operations, Sales Analytics, Deal Desk, Business Systems, Finance, Accounting, and HR to enhance commission processes and systems for MongoDB s next stage of growth. Shift Timings: 6:00 PM - 2:00 AM (Night Shift) Cab facility will be provided. Location: We are looking to speak to candidates based in our Gurgaon office for our hybrid working model. Responsibilities Administer MongoDB s Global Sales Compensation Plan in Xactly Incent, ensuring accurate electronic distribution and acceptance tracking. Perform commission calculations to ensure timely and accurate payments, aligned with company policies and compliance. Partner with Sales Operations and Sales Finance to deploy annual compensation plans worldwide on schedule. Identify and implement efficiency improvements within the commissions process and workflows. Support the design, implementation, and testing of sales compensation plans, policies, and process changes throughout the year. Provide quality support to sales teams and resolve commission-related queries and exceptions in a timely manner. Collaborate with Business Systems and other teams to scale the commissions process and systems in line with company growth. Conduct training for new and existing sales representatives and management on Xactly software and commission processes. Work with HR and Sales Operations to track sales employee data changes, including new hires, terminations, promotions, and retroactive adjustments. Prepare and post monthly sales commission and bonus accruals and payments. Assist with ad hoc data gathering, reporting, analysis, and other projects. Maintain and develop written process documentation to effectively manage all compensation-related activities. Experience & Skills Minimum 2 years of experience in Sales Commissions or a relevant area. Experience in a publicly traded technology company is preferred. Strong understanding of sales compensation processes, business acumen, and key concepts. Experience administering complex Incentive Plans. Proficiency with Microsoft Excel, Google Sheets, Advanced Formulas & Functions. Hands-on experience with Xactly Incent & Analytics or a similar commissions/reporting tool. Familiarity with Salesforce.com, NetSuite, SuccessFactors, ZenDesk, Smartsheet, and Tableau is a plus. Strong interpersonal and communication skills, with the ability to collaborate across multiple departments. Ability to manage multiple projects and meet deadlines efficiently. Personal Attributes Highly detail-oriented with strong organizational and time management skills. Excellent verbal and written communication skills. Self-motivated with the ability to work independently and take initiative. Critical thinker who identifies problems, suggests improvements, and implements solutions. At MongoDB, we are committed to fostering a supportive and enriching culture for all employees. We offer a range of benefits, including employee affinity groups, fertility assistance, and generous parental leave policies, ensuring that we support employees both professionally and personally. Learn more about what it s like to work at MongoDB and make a meaningful impact on the world! Equal Opportunity & Accommodations MongoDB is an equal opportunities employer. We are committed to providing necessary accommodations for individuals with disabilities throughout our application and interview process. If you require an accommodation, please inform your recruiter.

Workplace & Transport Coordinator Location: Gurugram, India About MongoDB MongoDB empowers innovators to create, transform, and disrupt industries by unlocking the power of software and data. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available across 115+ regions on AWS, Google Cloud, and Microsoft Azure. With offices worldwide and 175,000+ new developers signing up each month, we help organizations modernize legacy workloads, embrace innovation, and build AI-powered applications. Position Overview This is a dynamic role requiring proactive problem-solving, multitasking, and a commitment to maintaining a world-class workplace. You will work alongside a strong local and global team, including the Workplace Manager, Transport Coordinator, and Workplace Coordinator, to create an engaging and efficient office environment. Key Responsibilities Workplace Operations & Facility Management Maintain a safe, professional, and clean workplace, ensuring compliance with regulatory standards. Oversee Annual Maintenance Contracts (AMCs), ensuring timely renewals and service adherence. Conduct daily facility inspections, proactively addressing issues and maintaining high workplace standards. Collaborate with IT, HR, and local leadership on workplace projects, onboarding, and events. Track and resolve employee requests efficiently through the internal ticketing system. Support or lead facility improvement and expansion projects as needed. Transport Coordination Assist the Transport Coordinator with daily operations, including shift coverage when required. Allocate transport, assign routes, and ensure smooth communication with employees and transport providers. Ensure strict compliance with company transport policies and employee safety guidelines. Collect and analyze feedback to drive continuous improvements in transport services. Maintain a seamless and reliable office commute experience for employees. Vendor & Procurement Management Establish and maintain relationships with vendors for repairs, maintenance, and operational needs. Partner with Procurement and Finance teams to negotiate contracts and ensure timely payments. Manage purchasing databases to ensure budget adherence and process efficiency. Monitor vendor performance and project success rates. Qualifications & Skills 4+ years of experience in workplace operations, facility management, and/or transport administration. Strong knowledge of hard services (HVAC, electrical, plumbing) and vendor management. Excellent problem-solving, organizational, and communication skills. Ability to prioritize tasks, deliver high-quality services, and collaborate across teams. Proficiency in MS Office and workplace management tools. Strong emotional intelligence to interpret and address workplace dynamics effectively. Adaptability and a proactive approach to operational challenges. Success Metrics Positive feedback from local office leaders and stakeholders. Improved facility processes leading to enhanced employee experience and efficiency. A smooth, hassle-free office commute experience through optimized transport operations. We are committed to fostering a supportive and enriching workplace culture. From employee affinity groups to fertility assistance and generous parental leave policies, we prioritize our employees' well-being and growth. Equal Opportunity & Accommodations MongoDB is an equal opportunity employer and provides necessary accommodations for individuals with disabilities. If you require accommodation during the application or interview process, please inform your recruiter. Join us in making an impact on the world with cutting-edge technology and innovation!

About the role: Global Sales Strategy & Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world. This role is part of the Territory Planning & Analytics (TP&A) team in GSSO. The TP&A team is focused on designing the optimal territory investment, design and alignment strategy to maximize Sales (and Services) productivity. The Principal Specialist will be joining the New Assignment Team. The primary objective of this team is to ensure that accounts are validated and routed to the appropriate sales representative based on secondary research into company firmographic data. The Principal Specialist is expected to partner with various key stakeholders like Marketing, Sales & Strategy Operation and Sales teams and improve their understanding of complex business problems from diverse perspectives. The individual will also be working on key initiatives, where they will be responsible for gathering business problems, seeking input from relevant stakeholders, and driving solutions. What you will do: Data Analysis and Reporting Support: Develop, track, and report various process metrics using MS Office tools, Power BI, Macros, etc. Ensure data integrity by identifying discrepancies and regularly updating datasets. Provide ad-hoc data requirements critical for business decisions. Manage data tools and internal applications including Anaplan, Excel, Power BI, CRM, etc. Business-Critical Account Assignment Operations: Support the leadership team in executing process changes and conducting related training sessions with the larger team. Drive high-complexity projects with minimal guidance. Independently own and execute assigned workstreams. Collaborate with leadership to establish and report performance goals that align with Sales & Strategy Operational goals. Develop and maintain tools, resources, and training materials, contributing to knowledge capture and documentation. Service Delivery: Understand key operational metrics of the account assignment process and support the team in delivering efficient and effective results. Understand sales and marketing strategies to assist with appropriate business decisions that drive team performance. Perform quality checks on account assignments based on defined routing logic and data sources, and identify improvement opportunities at both individual and process levels. Analyze the root cause of misassignments escalated by Sales or Marketing teams and problem-solve to ensure fixes. Communicate effectively and efficiently with Sales Managers and Sales Representatives, providing swift and accurate responses and resolutions. What you will need: An MBA or bachelor s degree with 4 years of experience. Relevant marketing/client management or service operations experience preferred. Strong Microsoft office skills, especially Excel and Power Point. Knowledge of Power BI/Macros is a plus. Proficient in English language and excellent in verbal and written communication A strong mix of Thought leadership and business acumen and demonstrated track record of delivering outstanding results. Must have continuous improvement mindset and experience in driving business critical initiatives in the current role. Must have the ability to work effectively and efficiently in a very fast-paced, deadline driven, fluid team environment. Ability to prioritize workload in order to manage time effectively, complete work within deadlines and produces accurate results. What you will get: Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) Collaborative, team-oriented culture that embraces diversity. Professional development and unlimited growth opportunities Qualification : An MBA or bachelors degree with 4 years of experience. Relevant marketing/client management or service operations experience preferred.

Job Summary This role is responsible for maintaining partner account plans for sales growth, sharing complex information regarding the organization s offerings, and fostering strong partner relationships. The role handles intricate contract negotiations, tailors solutions to customer needs, and converts leads into joint sales activities while managing the sales funnel. The role recruits new partners, and conducts training sessions to ensure effective representation of the organization. Responsibilities Serves as the expert to the partners for advanced information regarding the organization s offerings, promotions, and configuration. Builds strong relationships with partners at various organizational levels, including senior executives, to strengthen collaboration and align business goals. Build and manage transactional business through B2B, MOQ/Smart Buy Motion, GeM medium Managing commercial transactional business for PC/Print, engaging with SMB segment through channel partners Collaborates with partners to tailor solutions that meet specific customer needs, including customization of products and services to align with client requirements. Collaborates with seniors to develop and maintain partner account plans to promote sales growth. Identifies new partners that align with the organization's strategic objectives and foster their integration into the sales ecosystem. Transforms potential leads into joint sales activities with partners while managing the organization s sales funnel. Works with a team of sales professionals to achieve assigned quotas while engaging in transactional and relationship selling in adherence to legal requirements. Conducts training sessions for partners on the latest products, services, and industry trends, empowering them to effectively represent the organization to clients. Education & Experience Recommended Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 7-15 years of work experience, preferably in commercial portfolio selling through channel/partner & alliance, or a related field or an advanced degree with 3-5 years of work experience. Good experience in managing transactional business, sell out, sell through T1/T2 channels Experience managing the motion through MOQ (minimum order quantity) Smart Buy/B2B (back2 back), GeM businesses Preferred Certifications NA Knowledge & Skills Account Management Business To Business Channel Sales Customer Relationship Management Market Share Outside Sales Product Knowledge Sales Management Sales Process Sales Prospecting Sales Strategy Sales Territory Management Value Propositions Cross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Impact & Scope Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Complexity Responds to moderately complex issues within established guidelines. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Qualification : Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.