Partnership Agreements Jobs in Bengaluru
203 Jobs Found
Talent Acquisition Partner
Locus
Talent Acquisition Partner Location: Bengaluru Work Type: Full-Time About Locus Locus is a battle-tested, agentic Transportation Management System powering all-mile, all-channel logistics across 30+ countries and 350+ deployments. Our platform unifies orders, capacity, and carrier networks into a single living plan aligning planning, execution, and settlement so promises become proof. In 2025, Locus joined the Ingka Group (IKEA Retail), combining startup agility with the scale and stability of a global enterprise while continuing to operate independently. Our Global Footprint Headquartered in Bangalore, with teams across the U.S., U.K., UAE, and Southeast Asia, Locus brings together 170+ engineers, designers, and problem-solvers united by a shared mission to reinvent how the world moves goods. What We Value Global in mindset: Curious about diverse markets and ideas Driven: Energized by complex challenges Thoughtful: Analytical, creative, and intentional Adaptive: Decisive in fast-moving environments Exact in craft: Detail-oriented and committed to excellence Role Overview As a Talent Acquisition Partner at Locus, you won t just fill roles you ll help build the teams that shape our technology and culture. You ll own end-to-end hiring across critical roles and continuously experiment with sourcing strategies to strengthen Locus s employer brand in the tech ecosystem. What You ll Do Full-Cycle Hiring: Own recruitment for tech roles across Engineering, Product, Data, and related functions. Innovative Sourcing: Design strategies beyond traditional channels, leveraging communities, referrals, and creative outreach. Stakeholder Partnership: Partner closely with hiring managers to define clear hiring criteria and team needs. Candidate Experience: Deliver a seamless, human, and transparent experience for all candidates. Data & Branding: Experiment with new campaigns to increase brand visibility and analyze metrics to improve hiring quality. What You Bring 3 6 years of experience in tech hiring, preferably in a product startup or high-growth environment. Sourcing Instincts: Creativity in identifying and engaging passive talent. Storytelling: Excellent communication skills to sell a vision, not just a role. Technical Tools: Hands-on experience with ATS tools (Freshteam experience is a plus). Adaptability: High ownership and the ability to thrive in a fast-paced environment. Why You ll Love It Here You will play a direct role in shaping the future of Locus by hiring mission-critical talent within a flat structure that values autonomy, experimentation, and speed.
Senior Associate - Legal
Zolve Innovations
Position: Senior Associate Legal Location: Bengaluru Employment Type: Full-Time About Zolve Zolve is the world s first **cross-border neo-bank**, enabling migrants and global citizens to access financial products credit, checking accounts, insurance, and loans based on their home-country credit score. By breaking geographic boundaries, Zolve empowers users to navigate financial systems across countries seamlessly. As Zolve expands, we are seeking a Senior Associate Legal to provide legal support for our partner ecosystem and internal business operations. Role Overview The Senior Associate Legal will support Zolve s business teams by **drafting, reviewing, and negotiating contracts**, advising on cross-border legal and regulatory matters, and ensuring compliance with applicable laws. This role is ideal for a proactive, adaptable legal professional with a **startup mindset** who can balance legal expertise with fast-paced business needs. Key Responsibilities Contracting & Legal Advisory **Draft, review, and negotiate** a wide variety of agreements, including SaaS, IT services, IP licenses, collaboration, staffing, marketing, hardware, and NDAs. Advise business teams on key legal and regulatory matters, aligning inputs with strategic growth priorities. Provide support on contract disputes, **dispute resolution, and litigation** where required. Cross-Border Compliance Advise on **cross-border legal and regulatory matters**, including **data protection, FEMA, RBI guidelines**, and other applicable financial regulations. Gain exposure to international contracting frameworks, particularly across **APAC and EU regions**. Stakeholder Engagement Collaborate with senior leadership and business teams to ensure legal inputs are **practical and aligned with business objectives**. Support risk assessment, due diligence, and compliance initiatives. Qualifications Education: **Bachelor s degree in Law (LLB)** or equivalent. Master s degree or professional certification (e.g., Bar Admission) preferred. Experience: **2 5 years of post-qualification experience**. Experience in **fintech, financial services, or technology sectors** preferred. In-house counsel or top-tier law firm background is advantageous. Exposure to APAC or EU contracting frameworks is desirable. Skills & Competencies: Strong **drafting, negotiation, and risk assessment skills**. Knowledge of **financial regulations, data protection, and corporate governance**. Excellent research, analytical, and communication skills. Ability to manage multiple priorities independently. **Startup mindset**: proactive, adaptable, outcome-driven, and eager to learn. High ethical standards and professional integrity. Qualification : Bachelors degree in Law (LLB) or equivalent
Manager - Operations
Cowrks
Manager Operations Location: Bengaluru Employment Type: Full-Time About the Role: We are looking for an experienced and forward-thinking Manager Operations to lead campus operations for Brookfield Properties in Bengaluru. The ideal candidate will bring over 10 years of experience in hospitality or real estate operations, with a proven track record of managing cross-functional teams, optimizing performance, and delivering best-in-class tenant experiences. As the operational lead for one or more campuses, you will oversee end-to-end property management, facilities operations, P&L oversight, vendor management, and customer-facing services. You will be expected to align operations with the Converge vision and drive strategic initiatives that enhance the campus environment, boost revenue, and ensure exceptional service delivery. Key Responsibilities: 1. Strategic Operations & Financial Management Develop and manage annual operating budgets; monitor P&L performance for campus/city-level operations. Work cross-functionally with leasing, marketing, tech, training, and transformation teams to execute activations and campus amenities. Lead cost optimization initiatives through preventative maintenance, energy management, and vendor negotiations. Explore new revenue streams through managed services, retail leasing, and partnerships. Support leasing of office and retail spaces in alignment with business plans. 2. Campus Operations & Experience Ensure seamless day-to-day campus operations in line with Converge standards. Implement strategies to enhance lobby, F&B, retail, and event experiences. Create and track SLAs, management reports, vendor agreements, AMCs, and compliance documentation. Conduct regular audits, walkthroughs, and cross-functional reviews to maintain high service and aesthetic standards. Plan and execute campus activations, including one marquee event annually. Partner with the marketing team to ensure alignment on all events and space-on-hire activities. Collaborate with procurement to ensure timely PO processing and vendor payments. 3. Team Leadership & Collaboration Lead campus teams including operations, F&B, tenant engagement, and event staff. Develop KPIs and implement SOPs to drive efficiency, service excellence, and staff performance. Champion a culture of continuous improvement, learning, and innovation. Guide onboarding/training of new staff across operational functions. Collaborate with corporate, city leadership, and transformation teams on strategic execution. 4. Tenant & Community Experience Work closely with tenants to enhance employee engagement and create a vibrant campus culture. Lead execution of tenant engagement surveys and act on feedback for service improvements. Support onboarding of tenants and amenities onto the Converge app and drive digital engagement. Design operational procedures to ensure consistent, high-quality tenant experiences. Encourage team involvement in delivering excellent customer care and personalized service. 5. Compliance, Safety & Sustainability Ensure adherence to fire safety, health, environmental, and legal compliance standards. Lead internal and external audits across all operational areas. Champion sustainability practices and social responsibility initiatives across the campus. Oversee maintenance and service infrastructure to ensure optimal functionality and safety. Who You Are: A strategic thinker with strong commercial acumen and customer-centric approach. A self-starter with the ability to lead autonomously and make sound business decisions. A strong communicator and collaborator who can manage multiple stakeholders and priorities. Resilient under pressure, detail-oriented, and driven to deliver high-impact outcomes. Passionate about elevating workplace experiences and building thriving communities. Preferred Qualifications: Bachelor's degree (minimum 3 years); specialization in Hospitality, Property, Facilities Management, or Business is preferred. 10+ years of experience in operations leadership within hospitality, real estate, or facilities sectors. Demonstrated success in leading large cross-functional teams. Strong client relationship management and vendor negotiation skills. Proven experience in driving operational excellence and process improvements. This Role Offers: The opportunity to lead operations at premier business campuses. Cross-functional exposure to marketing, leasing, digital products, and customer engagement. A high-impact role in shaping workplace experiences and community life across Brookfield campuses. Apply now to be part of a growing, dynamic team redefining the future of workspaces. Qualification : Bachelor's degree specialization in Hospitality, Property, Facilities Management, or Business is preferred
Inside Sales Executive
Ebsl Automat
Job Title: Inside Sales Executive Location: Bengaluru Job Type: Onsite No. of Positions: 1 2 Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat is a leading provider of home automation and smart living solutions, delivering cutting-edge technologies that enhance comfort, security, and convenience. We are committed to innovation, customer satisfaction, and employee growth. Position Overview We are seeking a dynamic and proactive Inside Sales Executive to support our growing team. In this role, you will manage vendor relationships, negotiate product pricing, and develop tailored proposals to meet customer requirements. You'll play a key role in ensuring customer satisfaction and driving sales through effective coordination and communication. Key Responsibilities Build and maintain strong relationships with vendors and suppliers of home automation products. Obtain product specifications, quotations, and pricing details from vendors in a timely manner. Analyze quotations, negotiate favorable pricing and terms to maximize value and profitability. Collaborate with the sales team to understand customer needs and identify appropriate product solutions. Develop customized proposals based on specific customer requirements using vendor-provided data. Present proposals to customers, handle objections, and answer product-related queries. Follow up with customers to close deals and maintain strong post-sale relationships. Maintain accurate records of all vendor communications, proposals, and sales activities in the CRM. Stay informed about the latest trends, technologies, and product offerings in the home automation industry. Qualifications & Requirements Bachelor's degree in Business Administration, Marketing, Engineering, or related field preferred. Proven experience in inside sales, vendor management, or procurement preferably in home automation or technology sectors. Familiarity with CRM systems and proficiency in Microsoft Office tools (Word, Excel, Outlook). Knowledge of smart home technologies (e.g., KNX, Zigbee, Wi-Fi systems) is a strong advantage. Must-Have Skills Strong Communication: Clear and professional communication with customers, vendors, and internal teams. Negotiation: Skilled in negotiating pricing and agreements with vendors and handling customer concerns. Vendor Management: Capable of evaluating suppliers and ensuring timely, quality product deliveries. Customer Focus: Ability to understand and address specific client needs through tailored proposals. Attention to Detail: Accuracy in analyzing quotes, specifications, and pricing structures. Organization: Well-organized with the ability to manage multiple leads and maintain detailed records. Team Collaboration: Strong team player who can align with sales, marketing, and customer support. Problem Solving: Resourceful and proactive in overcoming challenges and identifying solutions. Good to Have Time management and lead follow-up capabilities. Resilience in handling objections and rejection in a competitive market. Market awareness to identify new sales opportunities and stay ahead of trends. Technical understanding of home automation hardware/software is a plus. Perks & Benefits Comprehensive benefits including health insurance, paid time off, and employee provident fund. Career growth opportunities within a fast-growing technology-driven company. Collaborative and inclusive team environment with a focus on innovation. Company Culture & Commitment At EBSL Automat, we are dedicated to building long-term partnerships with our employees. We expect a minimum commitment of 2 years, ensuring professional development and alignment with our organizational vision. The notice period is 2 months, supporting seamless transitions and planning. Apply Today If you're passionate about technology, sales, and building meaningful customer relationships in a rapidly growing industry, we invite you to join us and help shape the future of smart living. Qualification : Bachelor's degree in Business Administration, Marketing, Engineering, or related field preferred
Manager Distribution Partnerships
Headout
Job Title: Manager, Distribution Partnerships Location: Bengaluru, India Employment Type: Full-time We re a rocketship: with $130M+ revenue, presence in 100+ cities, and 18 months of profitability, Headout is the fastest-growing marketplace in travel and we re just getting started. With $60M+ raised from top investors, we re building a durable company to transform how people discover real-world experiences. The foundation is strong, the momentum real, and the opportunity huge. We ve proven our model, reached profitability, and now the growth curve is steep. If you want to join a fast-growing company where your impact is visible and meaningful, this is the time. Our Culture Reinventing travel isn t easy, but that s the fun part. We care deeply about ownership, craft, and impact. If you re a builder who loves solving tough problems and making an impact, you ll feel right at home. About the Role As **Manager, Distribution Partnerships**, you ll be key to driving Headout s global growth by expanding our B2B distribution network. Reporting to the VP of Growth & Strategy, you ll develop and manage strategic partnerships with banks, financial institutions, OTAs, airlines, and travel wholesalers. Your mission: maximize sales, boost brand presence, and unlock new revenue opportunities worldwide. You ll leverage your existing network and build new relationships, becoming a vital face of Headout in the industry. Commercial Partnership Development: Own your acquisition pipeline and proactively grow Headout s distribution with new strategic partners. Key Account Management: Build and nurture trust-based relationships, empowering partners with the right tools to accelerate their growth. Performance Analysis & Optimization: Track partner performance, analyze trends, and recommend strategies to boost revenue. Collaborative Brand Building: Work with regional teams to grow revenue and enhance brand awareness globally. Contracting & Negotiation: Review and negotiate contracts to maximize revenue and growth potential. Budget & Revenue Management: Collaborate with partners on strategic campaigns, set revenue targets, and drive mutual success. Cross-Functional Collaboration: Work closely with product, engineering, marketing, finance, and operations to scale the distribution business. What You Bring 4 8 years of strategic sales experience, especially with mid-level and enterprise clients. Proven track record closing deals and scaling partnerships that drive growth. Expertise managing leads, negotiations, and partnership communications end-to-end. Strong market intelligence skills, with the ability to analyze competitors, pricing, and customer preferences. Proficiency with CRM tools and sales analytics platforms. Problem-solving mindset: innovative, first-principles thinker who challenges the status quo. Comfort with ambiguity: thrives in fast-moving, startup environments. Accountability: you lead outcomes, hit goals, and excel in team settings. Relentlessness: you roll up your sleeves and do what it takes to succeed. Bonus Points Experience scaling sales or business development at a startup.
Global Solutions Partner Manager
Pixel Softek Private Limited
Job Title: Global Solutions Partner Manager Location: Madhavanagar, Bengaluru, KA 560001 Mode of Work: At Office Experience: 10 to 20 years No. of Positions: 1 Department: Business Industry: IT Services, Utilities, Telecom, Energy About the Role: We are seeking a highly skilled Global Solutions Partner Manager to focus on establishing and nurturing strategic partnerships in the Utilities sector in India, particularly in Power, Telecom, Water, Gas, Oil, and related domains. The role will require building a network of organizations in the US and Europe who wish to establish design, service, and backend centres in India, while also partnering with System Integrators (SIs) globally who serve the Utilities vertical. This is an exciting opportunity to drive global partnerships, manage client relationships, and contribute to the growth of Pixel s solutions within the industry. Key Responsibilities: Scouting and Partnering: Identify and sign up US/Europe-based companies in the Utilities, Telecom, Broadband, Power, Water, Oil, Gas sectors to transfer their backend work to Pixel in India. Develop strategic partnerships with key players to deliver Network design, process, and delivery services. Global Solutions Delivery: Work with US companies to deliver their Utilities-based solutions in India. System Integrator (SI) Partnerships: Partner with Indian and global IT services companies (SIs) and advisory consultants, managing delivery and partial design of Utilities/Telecom/Broadband/Power accounts and projects. Market Research and Business Development: Collaborate with the Business Excellence and Market Research teams to identify global partnership opportunities. Develop and execute go-to-market strategies for these partnerships. Revenue Growth and KPIs: Drive a revenue goal by developing a defined partner ecosystem. Manage weekly/monthly KPIs/OKRs to ensure the achievement of partnership and revenue targets. Collaboration with Internal Teams: Work closely with internal teams (Sales, Marketing, Product Development) to create joint business plans, strategies, and promotional activities with partners. Training and Support: Develop training materials, presentations, and resources to enable partners to sell and implement Pixel s solutions effectively. Risk Management and Compliance: Ensure all partnerships align with corporate policies, legal requirements, and regulatory standards. Identify and manage potential financial, legal, and operational risks related to partnerships. Industry Relationship Management: Leverage existing relationships with US-based companies providing Utilities services and consulting projects. Build relationships with Indian MNC System Integrators and IT service companies. Skills and Requirements: Qualification: Bachelor s degree in Business, Marketing, Research, or a related field. An MBA is a plus. Experience: 10 to 20 years of experience in partnership management, business development, or related roles within the tech, consulting, or corporate solutions sector. Proven track record in Utilities/Telecom/Broadband/Power sectors, especially with US-based companies. Strong existing relationships with US-based companies looking to outsource Utilities/HFC design projects to India is a must. Experience partnering with Indian MNC System Integrators and IT service companies is a plus. Industry Knowledge: Strong familiarity with the global Utilities landscape and relevant technologies. Knowledge of the latest trends in GIS, Telecom, and Utilities sectors. Skills: Analytical Skills: Ability to analyze market data, understand industry trends, and make informed, data-driven decisions. Communication and Interpersonal Skills: Excellent presentation, negotiation, and relationship-building skills. Problem-Solving: Ability to address and resolve issues quickly and efficiently. Attention to Detail: Ensuring no aspect of partnership or delivery is overlooked. Additional Requirements: Ability to think strategically and execute tactically. Proactive mindset with a focus on achieving both short-term and long-term business goals. Fluency in communication strong written and verbal English skills to manage relationships effectively. Why This Job Might Be for You: You enjoy solving complex challenges and developing creative, actionable solutions. You are detail-oriented and committed to delivering the highest quality solutions, ensuring no task goes unaddressed. You thrive in fast-paced environments, are adaptable to changes, and can quickly learn new things. You re highly motivated, proactive, and always looking for new ways to make an impact. You have a proven ability to communicate clearly, whether in writing or speaking, and can explain complex technical concepts to various stakeholders. Additional Information: Location: Madhavanagar, Bengaluru, KA 560001 No. of Positions: 1 Department: Business Employment Type: Full-time Work Mode: At Office Seniority Level: Senior Qualification : Bachelors degree in Business, Marketing, Research, or a related field.An MBA is a plus.
India Solutions Partner Manager
Pixel Softek Private Limited
Job Title: India Solutions Partner Manager Corporate Location: Madhavanagar, Bengaluru, KA 560001 Mode of Work: At Office Qualification: Bachelor s degree in Business, Marketing, Research or a related field, an MBA is a plus. Experience: 7 to 18 years No. of Positions: 1 Location: Bangalore Department: Business About the Role: We are seeking an exceptionally talented India Solutions Partner Manager Corporate who shall focus on establishing and nurturing strategic partnerships with the corporate sector in India to service the market with PIXEL s solutions, specifically GIS. The role shall involve building and managing relationships with corporate partners and clients, identifying the clients GIS based needs along with the partners, and aligning the company s solutions to help clients achieve their business goals. Below is a breakdown of the key responsibilities and qualifications for the position: Skills & Requirements: Very specifically tying up with MNC organisations operating in India with their offerings in India (who service with GIS and GIS based solutions) and to partner with these companies for GIS projects (other related projects like Low Code App projects etc as well) in India and be their GIS partner of choice. Go To Market with these companies and even front end projects as and when needed. Act also as a backend for these companies for major GIS / certain Utilities projects to service (including both corporate and Government projects that these organisations service themselves). Tie up directly with other large B2B companies for domain specific GIS projects like retail, agriculture, rural banking etc. Tie up with e-commerce start-ups to tap the GIS business generated by the start-up eco system. Tie up with domain consulting companies like irrigation consultants / smart city consultants etc for commissioning of GIS based projects and delivery based projects. Tie up with domain companies for big ticket GIS govt projects and while these domain companies get govt businesses, the partner manager should ensure sub sourcing / partnering with these companies specifically for large GIS projects especially in the land / D fense / irrigation etc sectors. Tie up with Telecom/broadband service providers, other utility companies, SCADA (Supervisory Control and Data Acquisition) solution providers in India. Drive a revenue goal through the defined partner ecosystem. Collaborate with internal teams (e.g., Sales, Marketing, Product Development) to drive joint business plans, strategies, and promotional activities. Develop and deliver training materials, presentations, and other resources to help partners understand and sell the company s solutions effectively. Ensure all partnerships align with corporate policies, legal requirements, and regulatory standards. Identify and manage potential risks related to partnerships, including financial, legal, and operational risks. Existing relationships with organization types mentioned in the job responsibilities is an absolute must. Relationships with Smart City / Irrigation consultants will be an added advantage. Industry Knowledge: Familiarity with the Indian corporate landscape servicing GIS and knowledge of relevant technologies and solution is very critical. Analytical Skills: Ability to analyse market data, understand industry trends, and make data-driven decisions. Communication and Interpersonal Skills: Strong presentation, negotiation, and relationship-building skills. Problem-Solving: Ability to address and resolve issues promptly and efficiently. Bachelor s degree in Business, Marketing, Research or a related field, an MBA is a plus. Experience: Typically, 7 -18 years of experience in partnership management, business development, or a related role within the tech, consulting, or corporate solutions sector. Note that existing relationships with organization types mentioned in the job responsibilities is an absolute must. Relationships with Smart City / Irrigation consultants will be an added advantage. This job might be for you if: You enjoy solving problems. You love taking on difficult challenges and finding creative solutions. You don t get flustered easily. If you don t know the answer, you ll dig until you find it. You pay attention to the details. As far as you re concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch. You think on your feet. You like learning new things, and you can learn quickly. When things change, you know how to roll with the punches. You communicate clearly. You write well, you speak eloquently and you can explain just about anything to anyone. You are motivated and driven. You are ready for new challenges without waiting to be asked. You re going to take ownership of the time you spend with us and truly make a difference. Qualification : Bachelors degree in Business, Marketing, Research or a related field, an MBA is a plus.
Operations Management (run Services)
Abb
Company Overview: At ABB, we are committed to addressing global challenges and creating sustainable solutions. Our core values of care, courage, curiosity, and collaboration drive us to innovate, while our focus on diversity, inclusion, and equal opportunities ensures a dynamic and inclusive work environment where everyone can thrive. Role Summary: We are scaling RUN Services, and we need a hands-on Operations Manager with deep technical expertise to ensure the operational stability, performance, and compliance of our applications. In this role, you will be responsible for managing key applications, ensuring service uptime and performance optimization, and maintaining security and compliance. You will also drive continuous improvement in IT operations and collaborate with global teams to solve complex technical challenges. Key Responsibilities: Operational Management: Own and manage the operational execution of key applications, ensuring 99.9% uptime and service stability. Technical Expertise & Troubleshooting: Act as the go-to technical expert for diagnosing, troubleshooting, and resolving infrastructure and application issues. Performance Optimization: Optimize system performance by proactively identifying inefficiencies and implementing solutions to improve service quality. Compliance & ITIL Processes: Ensure compliance with ITIL processes, security standards, and corporate policies across all applications. Vendor Management & SLA Definition: Collaborate with vendors to define Service Level Agreements (SLAs), monitor service quality, and manage technical escalations. Process Automation: Automate and enhance operational processes to improve the efficiency, resilience, and scalability of RUN Services. Onboarding of Applications: Support the onboarding of applications, ensuring seamless transitions into RUN Services. KPI Monitoring & Reporting: Monitor and analyze Key Performance Indicators (KPIs), providing insights and recommendations to improve service quality and meet business objectives. Qualifications & Requirements: Experience: 3-5 years of hands-on experience in IT operations, managing enterprise applications and infrastructure in dynamic environments. Technical Expertise: Strong knowledge of cloud platforms (Azure/AWS), Linux/Windows systems, networking, and databases. Proficiency in using automation tools, CI/CD pipelines, and monitoring solutions. ITIL Knowledge: Strong understanding and experience in ITIL frameworks and service operations, especially in Incident, Problem, and Change Management. Troubleshooting & Problem Solving: Proven track record in diagnosing, troubleshooting, and resolving complex IT incidents and performance issues. Certifications (Preferred): Certifications in cloud technologies (Azure/AWS), ITIL, or infrastructure-related credentials are a plus. Scripting & Automation Skills: Advanced skills in scripting, automation, and monitoring to drive operational excellence and process improvements. Communication Skills: Strong written and verbal communication skills in English, with the ability to work effectively with global teams and stakeholders. High-Pressure Performance: Ability to thrive in high-pressure environments, managing multiple priorities while maintaining service excellence. At ABB, we value collaboration, creativity, and sustainable solutions. As an Operations Manager in Run Services, you will play a crucial role in driving operational excellence, ensuring application performance, and continuously improving our IT service delivery. Join a global team of forward-thinking professionals, and contribute to shaping the future of IT operations at ABB.
Associate / Sr Associate - Email/chat Support
Firstsource
Join Firstsource and Make a Difference in Customer Service! At Firstsource Solutions, we are a leading provider of Business Process Management (BPM) services, offering transformative solutions to help clients stay ahead in an ever-evolving world. As trusted partners to over 100 global brands, we are committed to delivering exceptional results through efficiency, insights, and superior service. If you're looking to make an impact and be part of a company that values both personal and professional growth, Firstsource is the place for you. We re currently seeking dedicated and motivated individuals for the Customer Service Associate role! Job Title: Associate / Sr Associate Email/Chat Support Location: Full-Time Function/Department: Operations Grade: H2 Reporting to: Team Leader Role Overview: As a Customer Service Associate, you will be on the frontlines, providing exceptional support to our customers via phone, email, and chat. Your role is crucial in delivering high-quality service, resolving customer issues, and ensuring a positive experience for every customer you interact with. You will be an ambassador of our brand, focusing on building strong customer relationships while maintaining the highest standards of service. Key Responsibilities: Customer Interaction: Respond to customer inquiries via phone, email, and chat in a timely, professional, and effective manner, providing accurate information and solutions. Issue Resolution: Handle customer concerns, including inquiries, product/service issues, billing questions, and general concerns, ensuring resolution with empathy and clarity. Empathy & Communication: Demonstrate understanding and patience when addressing customer needs, ensuring every customer feels heard and valued. Follow-Up: Proactively follow up with customers to ensure their issues have been fully resolved and they are satisfied with the solution. Escalation: For complex issues, escalate to relevant teams or supervisors for quick and effective resolution. Adherence to SLAs: Ensure service level agreements (SLAs) and quality standards are consistently met or exceeded. Compliance: Ensure all actions comply with company policies and regulations, particularly around data protection. Problem Solving: Analyze customer problems, identify root causes, and implement appropriate solutions. Collaboration: Work closely with internal teams to resolve issues that require cross-functional support. Product Knowledge: Stay up-to-date on products and services to provide accurate and relevant information. Record Keeping: Maintain clear, detailed records of customer interactions for accurate documentation. Training & Development: Participate in training to improve customer service skills and problem-solving abilities. Process Improvement: Provide valuable feedback to improve service efficiency and customer satisfaction. Expected Key Results: Achieve high customer satisfaction (CSAT) and Net Promoter Scores (NPS). Consistently meet or exceed quality scores and process-specific metrics. Ensure compliance with standard operating procedures (SOPs). Maintain adherence to scheduled hours and operational guidelines. Preferred Educational Qualifications: Graduate Freshers, or Undergraduates with 2 years of relevant experience in customer service. Preferred Work Experience: Prior experience in customer service is beneficial, especially in a fast-paced, dynamic environment. Competencies & Skills: Communication Skills: Strong English communication skills (both written and verbal). Proficiency in additional European languages is a plus. Customer Service Orientation: Passionate about delivering excellent service and maintaining a calm, composed demeanor, even in challenging situations. Technical Skills: Familiarity with customer service tools, ticketing systems, and CRM software is advantageous. Empathy: Ability to understand customer concerns and respond with patience and care. Adaptability: Flexibility to handle dynamic work environments and changing priorities. Flexibility: Willingness to work flexible hours, including weekends and holidays, as part of a 24/7 customer service operation. Global Impact: Work with a company that serves Fortune 500 and FTSE 100 clients across various industries including Healthcare, Telecommunications, and Banking. Career Growth: Be part of a team that values professional development and offers continuous learning opportunities. Work Flexibility: Embrace the freedom of a dynamic and flexible work environment. Inclusive Culture: Firstsource is committed to diversity and inclusion, creating a workplace where every employee can thrive.
Associate / Sr Associate - Query Management
Firstsource
Join Firstsource Solutions and Make an Impact in Customer Service! At Firstsource Solutions, we specialize in providing Business Process Management (BPM) services that help clients stay ahead of the curve. We offer transformative solutions that optimize business processes, drive efficiency, and deliver superior outcomes. As trusted partners to over 100 global brands, we work across industries like Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance, with a global presence in the US, UK, Philippines, India, and Mexico. We are currently seeking a Customer Service Associate for the Query Management team. In this role, you will help deliver exceptional service, providing solutions and ensuring satisfaction for clients across multiple regions. Job Title: Associate / Sr Associate Query Management Job Type: Full-Time Grade: H2 Function/Department: Operations Reporting to: Team Leader Role Overview: As a Customer Service Associate, you will play a vital role in responding to customer inquiries, resolving issues, and ensuring a seamless customer experience across multiple channels such as phone, email, and chat. You will be a brand ambassador, helping maintain positive relationships with customers while providing the best service possible. Key Responsibilities: Customer Interaction: Respond promptly to customer inquiries via phone, email, and chat, providing accurate information and resolving issues effectively. Inquiry Resolution: Address customer concerns such as product/service inquiries, billing issues, and general queries, ensuring a smooth and efficient resolution. Empathy & Understanding: Demonstrate empathy when handling customer needs, ensuring every customer feels valued and heard. Proactive Follow-Up: Follow up with clients to confirm that their issues have been fully resolved and they are satisfied with the outcome. Escalation Management: Escalate complex issues to appropriate teams or supervisors for prompt resolution. SLA Adherence: Ensure timely responses and resolutions in accordance with Service Level Agreements (SLAs) and quality standards. Compliance & Confidentiality: Adhere to company policies and ensure customer information is handled according to data protection regulations. Problem-Solving: Analyze customer issues, identify root causes, and provide effective solutions. Cross-functional Collaboration: Work closely with other teams to resolve issues that require support across different functions. Product Knowledge: Stay informed about company products and services to deliver accurate and relevant information. Record-Keeping: Maintain detailed and accurate records of all customer interactions, documenting inquiries and resolutions. Communication: Ensure clear, professional communication with both customers and internal teams. Training & Development: Participate in training sessions to continually enhance your customer service skills and problem-solving capabilities. Feedback for Improvement: Provide valuable feedback on service processes and procedures to help improve overall efficiency and customer satisfaction. Expected Key Results: Customer Satisfaction (CSAT): Achieve high levels of customer satisfaction and Net Promoter Scores (NPS). Adherence to SLAs: Meet or exceed the service standards as outlined by SLAs. Regulatory Compliance: Ensure all customer interactions are in compliance with company policies and data protection regulations. Quality Scores: Consistently meet or exceed quality expectations in all customer service aspects. Process Metrics: Achieve set goals for process-specific performance metrics. Preferred Educational Qualifications: Graduate Freshers or Undergraduates with at least 2 years of relevant experience in customer service. Preferred Work Experience: Prior experience in customer service is preferred, especially in a fast-paced environment. Competencies & Skills: Communication Skills: Excellent English communication skills, both written and verbal. Proficiency in additional European languages is a plus. Customer Service Orientation: Strong dedication to providing exceptional service, maintaining a calm and composed demeanor in challenging situations. Technical Skills: Familiarity with customer service software, ticketing systems, and CRM tools is beneficial. Empathy: Ability to demonstrate patience and a genuine desire to assist customers. Adaptability: Capable of working in a fast-paced, dynamic environment and adapting to changing priorities. Flexibility: Willingness to work flexible hours, including weekends and holidays, to support a 24/7 customer service operation. Global Impact: Work with a company that serves Fortune 500 and FTSE 100 clients across multiple industries. Career Growth: Be part of a team that prioritizes continuous learning and career development. Dynamic Environment: Enjoy the opportunity to work in a fast-paced, customer-focused environment that values innovation and improvement. Inclusive Culture: Firstsource fosters a diverse and inclusive workplace where everyone has the chance to thrive and contribute their best.
Engagement Manager- Advance Industries
Mckinsey & Company
Your Impact In this role, you will be responsible for monitoring key performance indicators (KPIs) and service level agreements (SLAs) to assess the effectiveness of accounting operations and drive continuous improvements in performance. You will ensure compliance with accounting standards (GAAP) and internal controls while driving enhancements in the financial reporting process. Your main responsibilities will include: Analyzing performance data to identify trends, root causes of inefficiencies, and areas for improvement, fostering a culture of accountability and performance excellence. Ensuring that the accounting shared services team consistently meets or exceeds performance expectations. Identifying and leading opportunities for automation, standardization, and process redesign, utilizing methodologies like Lean, Six Sigma, or other process improvement frameworks. Leading, coaching, and mentoring a high-performing accounting shared services team, promoting a continuous improvement mindset. Building and maintaining a vibrant, collaborative community through inspirational leadership, and leading the team through complex challenges and dilemmas to advance the function s agenda. Developing and delivering training programs and resources that empower the team to innovate and refine accounting processes continuously. Your Growth You will be part of our Global Finance Operations & Transformation team, based in Chennai. As the site leader, you will have responsibility for overseeing a team of 300+ colleagues. Your role will be pivotal in revolutionizing our accounting operations, driving transformation, and leading a high-performing team toward sustained excellence in financial operations.
Brand Solutions Specialist
Shopalyst Technologies
Brand Solutions Specialist About the Role: Brand Solutions Specialist To support our fast-growing business in APAC, US & Europe, we are looking for a Business Development lead. This role is a mixture of sales and account management; nurturing, developing and expanding a portfolio of clients globally. This role will be based out of Bengaluru. Responsibilities Establishing new client relationships and winning deals Organising meetings with the identified customers, make powerful, effective presentations Consultative sales of Shopalyst s platform solutions to Marketers & Agencies Negotiating pricing and contractual agreements Building and managing a strong pipeline of potential clients sufficient to exceed annual sales goals Achieving monthly, quarterly and annual sales targets [as defined on an annual basis] Keeping CRM up to date to provide relevant and accurate forecasts Directly managing ongoing relationships with enterprise accounts in region, as appropriate Managing & growing existing accounts through new business, renewals and upsells Requirements Solid B2B sales experience selling into large Enterprise Accounts A track record of meeting annual targets in excess of 1 million USD 3-7 years of relevant experience in sales or Digital Marketing at an agency, technology or media company. A strong technical aptitude to pitch our technically advanced platform A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment Excellent communication, and interpersonal skills with ability to deal with people at all levels Ability to travel up to 50% of the time. We understand that not all applicants will have skills that match the exact job description. We value diverse experiences in the relevant industry and encourage everyone who meets the required qualifications to apply.If you lack the desired experience, but do have the knowledge and confidence to leave a mark, go ahead and apply. Experience 3-7 yrs of Relevant Experience Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential,purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees,communities and the business.
Brand Partnership Manager
Phonepe
Job Title: Brand Partnership Manager About PhonePe Group PhonePe is India s leading digital payments company with 500 million registered users and 37 million merchants, covering over 99% of India s postal codes. Leveraging its leadership in digital payments, PhonePe has expanded into financial services such as insurance, mutual funds, stock broking, and lending. Additionally, PhonePe has ventured into adjacent tech-enabled businesses like Pincode for hyperlocal shopping and the Indus App Store, India s first localized app store. The PhonePe Group offers a portfolio of businesses aligned with the company s vision of enabling every Indian to unlock financial progress and access services. Culture At PhonePe, we care deeply about helping you do your best work every day. We trust our people and empower them to do the right thing. Here, you ll own your work from start to finish from day one. If you re enthusiastic about technology, eager to build innovations that impact millions, and enjoy ideating with the best minds in the country, PhonePe is the place for you. Job Description We are looking for a highly skilled Brand Partnership Manager to help lead our strategic partnerships with brands and vendors. This role involves developing key relationships, optimizing supplier relationships, and ensuring cost-effective procurement processes. The ideal candidate will have experience in sourcing, vendor management, and aligning products with local store needs. Key Responsibilities Demand Forecasting & Planning: Analyze sales data, trends, and forecasts to develop accurate demand plans. Collaborate with cross-functional teams to adjust procurement strategies based on evolving demand. Inventory Management: Ensure optimal stock levels are maintained at stores by monitoring inventory levels and balancing demand fluctuations with procurement timelines. Brand & Vendor Sourcing: Identify brands and vendors that align with our product needs, quality standards, and business objectives. Source and procure products while ensuring alignment with store requirements and demand forecasts. Hyperlocal Alignment: Work closely with brands and vendors to ensure store-specific needs are met, collaborating on deliveries, product availability, and service levels. This requires alignment at a hyperlocal level, which is a unique aspect in an e-commerce setup. Relationship Management: Establish and maintain relationships with brands and suppliers, negotiating contracts, and ensuring pricing efficiency, quality, and delivery standards. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe Working at PhonePe is a rewarding experience. With great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond your defined job description, PhonePe offers a chance to grow your career in an innovative, dynamic company.
Strategic Account Executive
Ansys
Summary / Role Purpose The Strategic Account Executive with around 15 years of experience will be responsible for sales and ensuring customer satisfaction. The candidate should be willing to collaborate with the complete ecosystem and be committed to supporting Ansys in achieving its business goals. This role involves executive-level partnership engagement to generate substantial revenue growth potential. Key Duties and Responsibilities Achieve business targets by ensuring order closures in alignment with quarterly business goals. Develop existing customer relationships and identify new business opportunities. Travel to customer sites (minimum 50% travel expected). Utilize MEDDIC, Challenger selling, and act as a trusted advisor to customer leadership. Accurately forecast annual, quarterly, and monthly revenue streams. Follow business ethics and adhere to Ansys' values and policies. Manage Enterprise Accounts with a focus on sustainable customer engagement, collaboration, and executive sponsorship. Understand the customer s ecosystem, business priorities, and challenges to align Ansys solutions with impactful business outcomes. Identify customer problems and create ROI-based proposals aligned with business outcomes. Establish a long-term account plan with executive buy-in from Ansys leadership. Plan for executive-level sponsorship and manage ongoing business relationships. Map customer relationships and understand key decision-makers and influencers. Establish relationships with customer executives who can serve as business champions. Collaborate with Global Account Teams, product specialists, business partners, and other Ansys functions. Organize seminars and training with presales engineers to enhance Ansys presence. Monitor customer satisfaction and address concerns. Facilitate multiyear deal contract negotiations for mutually beneficial agreements. Minimum Education/Certification Requirements Bachelor s degree in Engineering or a related field. An MBA is a plus. Preferred Qualifications and Skills Experience in Global, Enterprise, Captives, or OEM accounts. Minimum 10+ years of experience in Account Management, Enterprise, or Strategic Sales. Preferable sales experience in Engineering Simulation, CAD, PLM, or Manufacturing Solutions. Experience with IoT, Digital Twin, ML, AI, VR, or platform solutions is a plus. Our Commitments Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values Adaptability: Be open, welcome what s next. Courage: Be courageous, move forward passionately. Generosity: Be generous, share, listen, serve. Authenticity: Be you, make us stronger. Our Actions We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results. Inclusion is at Our Core We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that welcomes people from all backgrounds, identities, and experiences. Welcome What s Next in Your Career at Ansys At Ansys, you will be part of a team of visionary leaders and innovative thinkers who strive to change the world with cutting-edge technology and solutions. We hold high standards and seek individuals who are ready to meet challenges head-on. Join us in pushing the limits of simulation technology to help customers bring innovative products to market faster and at a lower cost. At Ansys, it s about learning, discovery, and collaboration. We celebrate what s next as much as we celebrate accomplishments. We foster an environment built on respect, autonomy, and ethics, where individuals can grow and contribute to meaningful projects.
Business Finance Manager (insurance)
Phonepe
Role Summary We are seeking a highly motivated and experienced Business Finance Manager to lead financial planning, business analysis, and process improvement initiatives for our fast-growing business. The ideal candidate will work closely with category heads, manage financial health, and drive growth while collaborating with multiple stakeholders to ensure effective decision-making. Key Responsibilities Annual Operating Plan (AOP) & OKRs: Define and manage the Annual Operating Plan (AOP) and Objectives and Key Results (OKRs) for the assigned category. Financial Reporting & Analysis: Provide detailed financial reports and insights to key stakeholders, recommending actions based on business performance. Develop financial models to support business decisions and facilitate growth strategies. Business Health & Growth: Co-own the category goals with business heads and ensure the financial health of the business. Identify growth opportunities through regular reviews, evaluations, and strategic planning. Trend Analysis & Projections: Develop and monitor business trends and projections, ensuring accurate forecasting and planning. Collaboration & Decision Support: Collaborate with cross-functional teams to prioritize and execute business projects. Lead process improvement initiatives to enhance efficiency and scalability. Monthly Planning & Closure: Oversee monthly planning, reviews, and closure activities, ensuring adherence to financial targets. Vertical Management: Manage business finance for at least two verticals, ensuring performance alignment with organizational goals. Minimum Qualifications Chartered Accountant (CA) or MBA with 5+ years of experience in Business Finance. Strong proficiency in MS Excel and presentations. Analytical mindset with excellent problem-solving skills. Self-motivated team player with proactive initiative and ownership. Strong stakeholder management and interpersonal skills. Preferred Qualifications Prior experience in Business Finance roles. Deep understanding of financial trends within the company and the broader market. Business acumen with a strategic mindset and the ability to understand general business development and operations. Experience in commercial negotiations, partnerships, and alliances. Familiarity with agreements and contract reviews. Prior experience in Ecommerce, Fintech, Startups, or Consumer Tech. PhonePe Full-Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-Care Support Program Mobility Benefits: Relocation Assistance, Transfer Support Policy, Travel Policy Retirement Benefits: Employee Provident Fund (PF) Contribution, Flexible PF Contribution, Gratuity, National Pension Scheme (NPS), Leave Encashment Other Benefits: Higher Education Assistance, Car Lease Program, Salary Advance Policy Qualification : Chartered Accountant/ MBA with 5+ year of work experience
Commercial Manager (new Business)
Titan Company
Job Details The role is responsible for managing the commercial operations of Fragrances and Accessories Business for all the brands. Job Responsibilities Automate and simplify existing commercial processes & other critical operations. Conduct monthly revenue assurance analysis to identify and address revenue leakages through the system, and communicate actions taken to stakeholders. Ensure the 100% implementation of commercial policies across the sales channels. Publish a commercial dashboard on a fixed frequency to showcase performance against key parameters. Regularly connect with retail teams, sales channels, and business associates to address concerns. Coordinate with internal and external auditors. Implement best practices across all sales channels and brands. Ensure timely resolution of store queries has been given by commercial helpdesk and work towards continuous improvement. Ensure the timely completion of due diligence exercise for new and existing sales channels through agencies like Crisil and DnB, supporting business associates in aspects like channel financing. Oversee the performance of Payment gateway, Training, Helpdesk team & retail support teams. Conduct impact analysis of various retail schemes. Monitor and optimize the performance of existing commercial systems for cost optimization. Continuous interaction with bankers & other external agencies to explore the new opportunities. Management of all commercial agreements & dealing with bankers. Work Experience Qualification: CA Experience: 10-15 years Skills 1. Good communication skills 2. Excellent team & time management 3. Good business commercial acumen. 4. At least 4 years of relevant experience in managing 5-7 team members. 5. Strong analytical skills. 6. Working experience on Oracle will be an added advantage
Manager-enterprise Digitization
Centillion Solutions And Servic
Job Description: We are seeking an experienced, highly motivated Enterprise Digitization professional to manage our company s region. This position is responsible for selling to and supporting both end users and channel partners, leveraging all routes to market. Key Responsibility Areas: Gather and gain market share for the Digital Enterprise Digital Services (DE DS) portfolios viz, Digital Transformation consulting, Digital Maturity assessment, Production Management Systems. Have periodic meetings with end customers in various verticals (Microfinance, Rural Banking, Retail, Healthcare, QSR, Hospitality, FMCG,), Corporate Partners, Independent Software Vendors, and Channel Dealers and Onboard them for run-rate business. Bring in new logos, manage existing sets of accounts and partners, and expand our product portfolio within our customers. Tap and map all prospective customers and partners. Generate new business and increase our customer base. Focus on achieving assigned targets on a monthly basis. Manage and own the entire sales cycle from quote to collection. Develop and manage sales pipeline, prospect and assess sales and move multiple transactions simultaneously through the sales pipeline. Maintain accurate pipeline reporting and quarterly sales forecasts smoothly and effectively. Interface with the technical sales support team and customer success teams to ensure customer satisfaction. Prepare go-to-market strategy, planning, reporting, and dashboards on merchant acquisition and sales targets. Source various promotions, discounts, and offers from merchant relationships as per client sales requirements. Gather the required market intelligence nationally so as to monitor market dynamics and growing trends. Coordinate with various internal departments such as technology, operations, legal, client sales, etc. to ensure quick and smooth end-to-end client onboarding including commercial closure, agreement closure, smooth go live, etc. Requirements: 5-10 years of experience selling Software Products in one or more of the following spaces: CRM, Sales Automation, Marketing Automation, and Business Process Automation to chief marketing officers and SMEs. Experience selling software as a service is a plus. Strong value selling capability. Ability to work with cross-business teams. Ability to evaluate the feasibility of technical and technical risks of Digital Transformation projects. Ability to sell PUSH products in a tough market. Maturity and ability to handle the customer hierarchy confidently up to the CXO level. Business development and new customer creation experience. Innovative in identifying potential customer bases. Possessing contacts/experience in handling Manufacturing customers. ISVs in Retail, Healthcare, Hospitality, etc. will be an added advantage. Self-driven, self-motivated, energetic, fast-learning professional, and a go-getter. Ability to face challenges and perform in a highly competitive and dynamic market and ecosystem and perform under pressure. Relevant and proven track record in corporate sales and hunting assignments (New Business Development) among corporate customers. Qualification : 5-10 years of experience selling Software Products in one or more of the following spaces: CRM, Sales Automation, Marketing Automation, and Business Process Automation to chief marketing officers and SMEs.
Partnership Manager
Ricago
Responsibilities: Identify & Establish Partnerships: Identify, target, and secure new strategic partnerships to drive business growth and expand market presence. Relationship Management: Nurture and manage relationships with existing partners, working to maximize revenue opportunities and ensure long-term collaboration. Negotiation & Agreement Finalization: Lead negotiations, ensuring mutually beneficial terms for both the company and the partner, and finalize partnership agreements. Cross-functional Collaboration: Work closely with sales, product, and marketing teams to align strategies and optimize the success of partnerships. Monitor & Report Performance: Track partnership performance, ensuring that targets and KPIs are met, and provide regular updates to senior leadership. Expand Partner Networks: Develop and execute strategies to expand the partner network, improving partner engagement and ensuring increased value for the organization. Qualifications: Experience: 5+ years in partnership management, business development, or sales, with a proven track record of establishing and managing successful partnerships. Skills: Strong negotiation skills with the ability to structure mutually beneficial agreements. Experience working with cross-functional teams to drive partnership success. Strong communication and interpersonal skills to build and maintain relationships. Ability to monitor and analyze partner performance, ensuring alignment with business objectives. Strategic mindset with experience in growing partner networks and driving revenue opportunities. Education: A degree in Business, Marketing, or a related field. Advanced certifications in partnership management or business development are a plus. Qualification : A degree in Business, Marketing, or a related field. Advanced certifications in partnership management or business development are a plus.
Energy & Utilities Procurement Manager, Apac
Intel Technology India Pvt Ltd
Job Description Develops and executes strategies for connection and purchase of energy and utilities services, as well as identify business opportunity to cut down cost and mitigate risks through innovation and collaboration. Maintains an advanced knowledge of the energy industry and regulatory practices to obtain reliable supply solutions and develop competitive pricing structure and rate mechanism. Leverages and applies strong understanding of contracting and negotiating, tariff design, risk mitigation, renewables, regulatory policy and market rules and supplier relationship management particularly with monopoly utilities, regulatory agencies including energy services and solutions provider to manage relationships and provide predictable cost, quality, availability, and sustainable supply chain technology solutions with adherence to procurement policies. Owns relationships and coordinates purchasing activities with cross functional teams to secure capacities in a cost effective and timely manner. Ensures that supply strategies meets the business demand, quality and cost expectations. Works closely with internal and external stakeholders to advocate rate design structure, supply configuration designs to meet desired capability for serving the demand and fulfil the business objective. Works with internal teams for creation of supply chain solutions to influence cost and provide insight on future trends and potential risk impacts. Conducts periodic executive reviews of energy sourcing strategy in partnership with internal teams and suppliers to shape strategic business objectives and influence investment decision through aligned roadmaps. Leads energy sustainability and build strategies to assess market opportunities that will help corporate to achieve renewable energy goal across global operations. Work with consultants and market research agencies to mitigate pricing risks for qualification and selection of renewable PPAs. Collaborate with cross functional team to drive capacity needs, understand energy market, regulatory process and define cost reduction roadmaps and decarbonization solutions through detailed understanding of financial targets, business objectives, and margins. Qualifications Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.Minimum Qualifications: Bachelor or post graduate degree in the Engineering, Science or Supply Chain Management or professional experience in energy or utility industry. Minimum 5 years of relevant procurement experience in energy related business and utility industry experience in the Asia regions covering Malaysia, China and Vietnam is essential. Experience in category strategy management and managing complex contract and execution strategies to achieve cost advantage. Indepth, understanding of the regulatory policy and market rules across the region for the generation and supply of energy and water services. Collaborate with internal team for site selection support and gap assessment activities for infrastructure capacity development. Ability to adapt to market dynamics and drive complex energy transactions. A self-starter with strong leadership skills, making decision that shape the path to success. Preferred Qualifications: Experience interacting with relevant state/federal government agencies, officials and representatives from utilities in Asian countries to build unique strategies for delivering results. Understanding of technology evolution, market trends and data analytics is desired. Experience in delivering advanced sustainability program and framework through efficient and low emission technology solutions. Requirements listed would be obtained through a combination of industry relevant job experience, internship experiences and or schoolwork/classes/research. Qualification : Bachelor or post graduate degree in the Engineering, Science or Supply Chain Management or professional experience in energy or utility industry.
Channels & Partnership Specialist
Datamatics Global Services Limited
Role Summary Datamatics is looking for a Market Strategist. In this role, you will be required to leverage your understanding of the product, market and use cases to enable the company to sell better and faster. You will be involved in executing highly successful go-to-market strategies and delivering impactful narratives for our sales teams Key Responsibilities Manage go-to-market strategies - owning and executing product marketing by developing product positioning and messaging. Work closely with the demand generation teams and provide marketing support at every step. Corporate strategy be the custodian of the corporate strategy and develop high impact materials for prospects, customers, and internal customer-facing teams Differentiation Strategy Creating powerful content on competitive differentiation & devise replacement programs. Collaboration - working with cross-functional teams to design and deliver integrated marketing campaigns to drive customer acquisition Build and lead customer marketing programs. Engage in on-going dialogue with customers. Marketing programs - Develop various email, webinar and other online marketing programs for various campaigns. Events Participating in various events and organizing round tables and other events. Demand Generation - Work closely with the Business Development and Sales Team right from lead generation to deal closure and provide marketing support at every step Market intelligence - Conduct ongoing market research and gain expertise about buyers, how they buy and their buying criteria; be the expert on your competition Content creation - own the creation of the whole spectrum of sales tools and collateral (PowerPoint presentations, datasheets, white papers, customer case studies, demos, and training materials) to communicate the value proposition of our products and solutions to customers, prospects, and the sales team Analyst relationship Initiating Analyst Relationship programs for Analyst outreach Win/ Loss Analysis Analyzing the reasons behind a prospect win or loss and reporting the same. Tracking key competitors and creating shadow marketing programs to tackle them. Track business performance - Identify levers in improving business performance and champion necessary initiatives to improve. Synthesize and present complex data set to an executive audience. Qualifications Education: Any Bachelor s or Masters degree in related field Competencies Desired 3-8 years of experience driving market strategies for Microsoft products with a prior experience of driving GTM strategies Strong exposure or understating of Microsoft Azure, open AI, Business Application and its services Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment Highly developed interpersonal skills and ability to build relationships Ability to bring in creativity to the role, while also being deeply data-driven and analytical in approach. Qualification : Any Bachelors or Masters degree in related field
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