Patient Advocacy Jobs in Pune

Position: Specialist, Patient Experience Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients but often it doesn t. At Zocdoc, we re changing that by giving power to the patient. We ve built the leading healthcare marketplace across all 50 states, enabling patients to find and book in-person or virtual care with ease. By empowering patients with choice and transparency, we aim to raise quality and lower costs in healthcare. Your Impact: As a Patient Experience Specialist, you ll create magical moments that connect patients to Zocdoc s mission. Your proactive problem-solving and empathetic approach will ensure a seamless, supportive experience for patients navigating healthcare. You ll thrive in a collaborative culture, delivering top-tier customer service that inspires continued trust and advocacy. You ll Enjoy This Role If You Are: A natural optimist with empathy and enthusiasm for solving problems and building genuine customer connections. A team player who thrives in a collaborative and fun environment. Driven to deliver outstanding customer service experiences that make a lasting positive impression. Adaptable and eager to learn new techniques and systems. Day-to-Day Responsibilities: Support patients via chat, email, and phone to ensure a smooth Zocdoc experience. Multitask by managing multiple patient requests simultaneously. Use problem-solving skills to answer questions and help patients secure needed appointments. What Success Looks Like: Demonstrating initiative, resourcefulness, and attention to detail with a strong sense of ownership. Communicating clearly and effectively, thriving in both independent and team settings. Delivering top-notch customer service (service industry experience a plus). Quickly adapting and excelling in a fast-paced environment. Sharing a passion for improving lives through technology. Benefits: Join a smart, supportive, and mission-driven team. Competitive compensation and medical insurance. Daycare/creche facility for kids. Corporate wellness programs including Headspace. Cellphone and Wi-Fi reimbursement. Competitive parental leave. Annual sponsored health checkups. Sabbatical leave for employees with over 5 years at Zocdoc. About Zocdoc: Zocdoc is the nation s leading digital health marketplace, helping millions of patients find, compare, and book care easily. Founded in 2007 with a mission to empower patients, Zocdoc is committed to diversity, equity, and inclusion, building a collaborative team that reflects the communities we serve. We are proud to be an equal opportunity employer.

Position Summary This role will be responsible for in-patient journey analysis and working with patient-level data to develop a robust solution for the client's teams. An expert in Patient Analytics who can guide and lead the team supporting pharma clients. Job Responsibilities Understanding & working experience towards patient analytics like patient journey, persistency, adherence, patient identification etc. Experience using various patient level data like APLD, EHR, patient registries etc. Can work across a variety of projects from advanced analytics, ad-hoc analysis and reporting. Strong in logical reasoning, structuring of analysis, asking the right questions and logical approach to analyse data, problems, and situations. Proficient in Microsoft Office suite. Teamwork and collaboration and can mentor junior associates. Articulate in communication written or verbal and able to convey ideas and information clearly to client or client facing teams. Willingness to learn and innovate. Experience in pharmaceutical sales and marketing analytics would be preferred. Contribute towards Axtria tools and capabilities as per the business requirements. Build organization capabilities by participating in Hackathon, solution design, and process automation. Effectively communicate with onshore/ client (as per business needs). Education Bachelor of Engineering in Others Bachelor Equivalent - Engineering Work Experience Overall 4-6 years of rich experience in the Pharmaceutical / Life Sciences Domain. We are looking for experts in the space of commercial pharmaceutical analytics- HCP analytics, payer analytics, and patient analytics. Relevant experience in Statistical/ modeling knowledge, ability to transform data to insights, good data visualization/ reporting skills. Exhibit expertise on pharma real-world data like APLD, EMR, Prescription data, formulary data etc. Worked on advanced analytics in the pharma domain throughout the patient journey like the line of therapy, switch analysis, source of business, segmentation, persistence & compliance, etc using various data sources. Strong communication, project management, and storyboarding skills. Technical knowledge- R/ Python/ SQL. Knowledge of self-service analytics platforms such as DataiKU/ KNIME/ Alteryx will be an added advantage. MS Excel knowledge is mandatory. Experience in Pharma commercial analytics experience will be preferred. Behavioural Competencies Teamwork & Leadership Motivation to Learn and Grow Ownership Cultural Fit Project Management Communication Technical Competencies Python SQL EXCEL Machine Learning Pharma Commercial Know How Patient Data Analytics Know How Others

Position: Chief of Medical Services Location: Pune Experience: 10 15 Years (including 5+ years in a leadership role) Qualification: Mandatory: MBBS/MD Preferred: MHA / MPH / MBA in Healthcare Management License: Valid medical license and board certification About the Role We are seeking an accomplished and dynamic Chief of Medical Services to lead and oversee the clinical governance, medical operations, and quality of care across the hospital. This strategic role requires a senior medical professional with a proven track record in leadership, regulatory compliance, and operational excellence. As a key member of the leadership team, you will ensure that all medical services meet the highest standards of care, safety, ethics, and efficiency. Key Responsibilities Provide clinical leadership to guide the planning, implementation, and improvement of medical services Oversee adherence to hospital policies, protocols, and ethical practices across all clinical departments Lead the review and analysis of sentinel and adverse events to ensure continuous quality improvement Manage medical manpower planning, including recruitment, credentialing, and budgeting for consultants and junior doctors based on occupancy and hospital needs Collaborate with administrative and support departments to ensure timely execution of contracts, payments, and medical service-related processes Ensure all clinical services are delivered in line with the organization s standards, protocols, and regulatory guidelines (e.g., NABH, JCI) Conduct daily administrative rounds, engage in patient and family counselling, and address medical grievances effectively Supervise and enforce proper documentation, storage, and management of medical records in line with retention and medico-legal policies Ensure timely and accurate medico-legal documentation and follow-ups Monitor and drive statutory and regulatory compliance across all medical departments Required Skills & Competencies Strong clinical acumen backed by MBBS/MD qualification Proven leadership and team management capabilities in a healthcare setting Expertise in strategic planning, decision-making, and hospital administration In-depth knowledge of regulatory standards (e.g., NABH, JCI, MCI, statutory norms) Excellent interpersonal and communication skills for effective collaboration and conflict resolution Ability to lead multidisciplinary teams and ensure a patient-centric approach to care Eligibility Criteria MBBS and MD (mandatory); MHA/MPH/MBA in healthcare preferred 10 15 years of clinical experience, including 5+ years in a senior healthcare management or leadership role Valid medical registration and board certification Qualification : MBBS and MD (mandatory); MHA/MPH/MBA in healthcare preferred

Customer Success Specialist Location: Pune, India Experience: 2+ years Job Type: Full-Time (On-site, US Shift) About ProMobi Technologies ProMobi Technologies is a leading Enterprise SaaS company based in Pune, India. Their product portfolio includes Unified Endpoint Management (UEM), Push-to-Talk communication, Consumer Finance, and HaaS. A key product, Scalefusion, provides cloud-based MDM solutions trusted by startups and Fortune 500 companies alike. About the Role As a Customer Success Specialist for Scalefusion, you'll play a critical role in managing the post-sales customer lifecycle. You ll be the bridge between customers and internal teams, ensuring a smooth onboarding experience, driving product adoption, and ultimately maximizing customer satisfaction and retention. Key Responsibilities Relationship Management: Serve as the primary point of contact for customers, providing ongoing support and strategic guidance. Customer Onboarding & Training: Guide new customers through product setup, deliver training sessions, and ensure early success. Support & Troubleshooting: Address user issues, resolve product-related queries, and coordinate with tech teams when necessary. Usage Monitoring: Analyze product usage trends to detect problems early and suggest optimization strategies. Revenue Growth: Identify upsell and cross-sell opportunities aligned with customer goals. Customer Advocacy: Relay feedback and feature requests to internal teams, acting as the customer s voice. Retention: Drive customer engagement and loyalty through consistent communication and value delivery. What You Bring Education: Bachelor s degree in Business, Marketing, or related field (or equivalent experience). Experience: 1 2 years in a customer-facing role, ideally in Customer Success or Account Management. Communication: Excellent verbal and written communication skills, with the ability to simplify complex technical concepts. Tools: Familiarity with CRM and ticketing platforms like Hubspot or Jira. Mindset: Empathetic, proactive, customer-centric, and comfortable working in a target-driven, fast-paced SaaS environment. Availability: Willingness to work US business hours (India night shift) from the Pune office. Bonus Skills Experience in the SaaS industry Understanding of Customer Success practices and metrics Multilingual communication abilities Qualification : Bachelors degree in Business, Marketing, or related field (or equivalent experience)

Job Overview: We are looking for a Customer Success Specialist (CSS) to join our team. In this role, you will be responsible for ensuring customer satisfaction throughout the post-sales lifecycle, focusing on customer adoption, support, program optimization, and expansion. The CSS will closely align with customers business objectives, ensuring that our solutions help them achieve their strategic goals. This role requires strong relationship-building skills, an analytical mindset, and the ability to collaborate effectively with cross-functional teams. Key Responsibilities: Onboarding Support: Collaborate with the Sales Team to ensure smooth onboarding for customers, facilitating a seamless go-live process and introducing them to the product. Ensure that customers understand the value and functionality of the solution from the start. Customer Experience Design: Work with customers to design tailored Customer Experience programs that align with the product capabilities and their strategic business goals. This ensures ongoing value and fosters long-term customer satisfaction and growth. Account Escalations & Support: Address customer issues promptly, whether they arise from alerts, red flags, or direct customer inquiries. Ensure timely resolution of critical issues or overdue support tickets to maintain customer satisfaction. Customer Renewals & Growth: Proactively identify and prioritize resources based on perceived risk, growth potential, strategic value, and the renewal timeline. Support customers to ensure their continued use of our solutions and increase renewal rates. Customer Adoption Monitoring: Monitor adoption rates for assigned accounts, providing insights to customers about their usage patterns. Share valuable feedback with the Sales and Marketing teams to inform customer success strategies. Collaboration with Marketing Team: Work closely with the Marketing team to build customer testimonials, case studies, and referrals, showcasing the value of our solutions and expanding our customer base. Periodic Health Checks: Conduct regular health checks for key accounts to monitor progress and resolve potential issues early. Ensure no last-minute surprises and that customers are consistently satisfied with the product. Contribute to Company Growth: Actively contribute to company goals, growth, and profitability by providing insights into customer success metrics and playing a key role in strategic decision-making. Key Requirements: Customer Understanding: Strong ability to understand customer requirements and guide them towards identifying financial success metrics and KPIs for their business. Data-Driven: Comfortable working with data and committed to driving a consistent engagement process that is measurable and repeatable. Fast-Paced Culture: Ability to thrive in an entrepreneurial, results-driven environment, handling multiple accounts and tasks efficiently. Interpersonal Skills: Excellent interpersonal skills to build and maintain strong customer relationships and communicate effectively with various stakeholders. Creative Problem-Solving: A creative thinker who can troubleshoot and resolve customer issues swiftly and effectively. Communication Skills: Strong verbal and written communication skills, with the ability to present ideas and solutions clearly. Organizational Skills: Extremely well-organized and analytical, capable of managing multiple projects while working under pressure. Teamwork & Independence: A proactive individual contributor who is also a strong team player, collaborating effectively with other departments and teams. Basic Technical Understanding: Ability to grasp and communicate basic technical concepts to customers, enabling them to make informed decisions. Shift Flexibility: Willingness to work in US/UK shifts as required by the business, to ensure customer needs are met across time zones. Preferred Skills: Experience with Customer Success Tools: Familiarity with customer success platforms like Salesforce, Zendesk, or similar tools is a plus. CRM Knowledge: Experience managing customer relationships and tracking customer satisfaction metrics using CRM tools. Impactful Work: Play a key role in customer satisfaction and retention while helping customers derive maximum value from our products. Collaborative Environment: Work with a dynamic and passionate team focused on delivering top-notch customer service. Growth Opportunities: Be part of a fast-growing company, where there are plenty of opportunities to learn and grow your career in customer success. If you're passionate about ensuring customers succeed, love problem-solving, and are eager to work with a diverse team, we want to hear from you! Apply now to join our team as a Customer Success Specialist and help us drive customer satisfaction and success.

Job Title: Software Engineer Test II Location: Pune Company: TraceLink Experience: 3 4 Years Company Overview: At TraceLink, our mission is to protect patients by transforming the pharmaceutical supply chain through digital innovation. Our powerful Opus Platform and comprehensive suite of software solutions enable the industry to achieve greater compliance, visibility, and collaboration minimizing disruptions in medicine availability globally. Founded in 2009, TraceLink now operates across 8 global offices with 800+ employees, serving 1,300+ customers in over 60 countries. Recognized as an industry leader by Gartner, IDC, and for our company culture by Comparably, we continue to lead the way in life sciences supply chain innovation. Position Overview: We are seeking a skilled and detail-oriented Software Development Engineer in Test (SDET) to join our Pune-based team. As Software Engineer Test II, you will play a key role in developing and executing automated testing tools and frameworks, contributing to the quality and reliability of TraceLink s platform and applications. Key Responsibilities: Design, build, and maintain automation frameworks for functional, performance, and integration testing Execute automated and manual tests on the TraceLink platform and applications Build and extend tools for automated testing that simulate real-world transaction volumes (millions per day) Interface testing tools programmatically with TraceLink s platform and APIs Prepare clear, concise defect reports that aid quick reproduction and resolution Verify bug fixes and ensure test coverage for new features and defect resolutions Collaborate closely with development teams to incorporate testability into design and architecture Perform performance testing to identify bottlenecks and ensure system scalability Create testing tools usable by non-developers to promote broader adoption across QA Stay up-to-date on the latest testing technologies and best practices to improve test coverage and efficiency Provide high-level technical insights and contribute to continuous improvement of testing processes Respond to and handle support requests related to testing and test environments Qualifications: Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, or related field 3 4 years of experience in software testing and test automation Proficiency in Java, Eclipse, Ant or Maven, and Unix/Linux Strong experience with test automation frameworks like TestNG or Pytest Experience testing web-based applications, Web Services, and REST APIs Proven experience in creating and executing formal test plans, test data, and configurations Familiarity with performance testing and identifying performance bottlenecks Good understanding of data structures and algorithms (DSA) Lists, Maps, Sets Experience in ETL processes and SQL scripting Strong debugging and analytical skills Ability to work in fast-paced, collaborative environments Preferred/Bonus Skills: Experience with cloud platforms, especially AWS Familiarity with running and maintaining cloud-based enterprise applications Exposure to the pharmaceutical or life sciences industry If you re passionate about automation, quality, and building tools that scale with complex systems, TraceLink offers a collaborative environment where you can make a real impact on patient safety worldwide. Qualification : Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, or related field

Job Title: Senior Advanced Technical Services Engineer Location: Pune Experience: 5+ Years Company: TraceLink Department: Advanced Technical Services Company Overview: At TraceLink, we are transforming the global pharmaceutical supply chain to protect patients and ensure the availability of safe medicines worldwide. Our Opus Platform and innovative software solutions empower pharmaceutical companies to digitize operations, improve visibility, ensure compliance, and collaborate more effectively across complex global networks. Founded in 2009, TraceLink operates in 8 global offices, with 800+ employees, and serves 1,300+ customers across 60+ countries. Recognized by Gartner, IDC, and Comparably, we are proud to be a trusted industry leader and a great place to work. Position Overview: We are looking for an experienced and highly skilled Senior Advanced Technical Services Engineer to join our Pune-based team. As a senior member of the Advanced Technical Services team, you will lead technical issue resolution efforts, support internal tooling and data repair processes, and act as a technical mentor to the broader Technical Support organization. This role combines strong technical proficiency, problem-solving ability, and excellent interpersonal communication, playing a key role in enhancing customer satisfaction and internal team capabilities. Key Responsibilities: Resolve complex technical issues by working directly with TraceLink products and collaborating with internal teams to create custom solutions or internal tools Serve as a technical mentor and advisor to Technical Support Engineers Lead the triage, prioritization, and execution of customer data repair requests Create, maintain, and support scripts and tooling to enhance team productivity Act as a recognized Subject Matter Expert (SME) for 3 4 core TraceLink applications Document technical processes and deliver training to internal support teams Advocate for customer needs by collaborating with Product, Engineering, and other cross-functional teams to drive product improvements Analyze and troubleshoot application logs, errors, and complex integrations Skills and Competencies: Proficient in XML, JSON, CSV reading, parsing, and manipulation Working knowledge of scripting languages such as Perl, Python, Shell scripting Strong debugging and log analysis skills Ability to propose and evaluate multiple solutions to technical problems Understanding of B2B integration technologies such as AS2, SFTP, Web Services Extensive experience with tools including Microsoft Office, Google Workspace, Salesforce, Slack, and collaboration platforms Excellent verbal and written communication skills; strong documentation practices Highly self-motivated, with proven time management and project coordination skills Experience in mentoring, coaching, and cross-functional collaboration Proven ability to lead team efforts and resolve high-impact customer issues Strategic thinker who contributes to the continuous improvement of support processes Essential Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience) Minimum 5+ years of experience in a technical customer-facing role, preferably within SaaS or enterprise software companies Strong understanding of UNIX/Linux environments and Java-based applications Working knowledge of ERP systems Fluent in written and spoken English (additional languages a plus depending on region) What You'll Gain: Opportunity to work on mission-critical systems that impact global patient safety Collaborate with a global team in a dynamic, high-growth company Mentorship opportunities and career development in advanced technical roles Work in an environment that values innovation, ownership, and teamwork If you're passionate about solving complex technical challenges, mentoring others, and making a meaningful impact in the life sciences sector, we invite you to join us at TraceLink. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience)

Job Title: Technical Support Engineer II Location: Pune Experience: 2 5 Years Company: TraceLink Department: Support and Service Company Overview: TraceLink s innovative software solutions and Opus Platform empower the pharmaceutical industry to digitize their supply chain, enhancing compliance, visibility, and decision-making. Our technology helps reduce disruptions in medicine supply, ensuring patients worldwide receive the treatments they need. Founded in 2009, TraceLink has expanded to 8 offices globally, with over 800 employees and more than 1,300 customers across 60+ countries. We are recognized as an industry leader by Gartner and IDC, and celebrated for our positive company culture by Comparably. Position Overview: As a Technical Support Engineer II, you will play a vital role within our Support and Service organization to ensure customer success and satisfaction. Your technical expertise and problem-solving skills will be key to helping customers implement and utilize TraceLink s Life Sciences Cloud solutions effectively. This role requires strong interpersonal skills combined with experience in web applications, UNIX systems, scripting, and troubleshooting complex technical issues. Key Responsibilities: Engage directly with customers and internal teams to understand, document, troubleshoot, and resolve technical issues efficiently Develop and improve standard troubleshooting procedures and tools for recurring issues Collaborate closely with Product Management, Engineering, and Quality Assurance teams to facilitate timely resolution of customer-reported problems Provide excellent customer communication and ensure timely updates on issue status Skills and Qualifications: Proven experience supporting proprietary, enterprise-level software applications Strong customer-oriented communication skills with a professional, friendly attitude Excellent verbal and written communication abilities Strong analytical mindset with great attention to detail Proficiency with UNIX command line, especially in parsing and analyzing data sets Bachelor s degree in Computer Science, Information Technology, or a related field 2 to 5 years of experience in a technical support or troubleshooting role Ability to read, parse, and manipulate technical data formats such as XML, EDI, CSV Working knowledge of B2B communication protocols like AS2, SFTP, and Web Services Experience with scripting languages (e.g., Perl, Python, Shell) is a plus Familiarity with supply chain software and pharmaceutical industry knowledge preferred Flexibility to work shifts across Americas, EMEA, and India/APAC time zones (daytime, evening, and overnight) Work with cutting-edge cloud technology impacting patient safety worldwide Collaborate with a global, high-performing team Opportunity for career growth in a fast-paced, innovative environment Support an industry leader with a commitment to employee growth and culture Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position Title: Director Customer Services Location: Pune Experience: 12+ years Education: Bachelor's Degree / MBA (Preferably in IT or Business Strategy) Company: Accops Systems Pvt. Ltd. Accops empowers organizations with secure and seamless remote access, workspace virtualization, and Zero Trust-based IT infrastructure solutions. Role Overview: Accops is looking for a dynamic and strategic Director Customer Services to lead enterprise customer success initiatives. This role is pivotal in driving customer satisfaction, retention, and long-term value realization by aligning Accops' solutions with strategic customer goals. The ideal candidate will have deep experience in customer success, IT infrastructure, cybersecurity, or virtualization technologies, with a proven ability to engage C-level stakeholders and deliver measurable business outcomes. Key Responsibilities: Act as a strategic advisor to enterprise customers, identifying and aligning business use cases with Accops solutions across verticals like BFSI, Government, Healthcare, Manufacturing, and more Drive post-sales value delivery by tracking business KPIs and proactively engaging with customers to ensure alignment with success metrics Lead and deliver data-driven QBRs (Quarterly Business Reviews) to highlight ROI, ensure solution adoption, and identify upsell/cross-sell opportunities Guide customers through technical enablement, architecture discussions, roadmap alignment, and value realization Collaborate cross-functionally with Product, Sales, Professional Services, and Engineering teams to ensure customer needs and feedback influence product direction Own strategic customer portfolios, acting as the single point of contact for senior stakeholders Develop and deliver business cases, solution roadmaps, and tailored customer success plans Champion customer advocacy by identifying opportunities for case studies, testimonials, and speaking engagements Maintain accurate records of customer interactions, engagement milestones, feedback, and business impact Technical Skills & Requirements: 12+ years of experience in Customer Success, Strategic Account Management, or Solution Consulting in the tech domain Demonstrated success in aligning complex IT solutions with tangible business outcomes Strong presence and credibility to engage and influence C-level executives Deep understanding of digital transformation trends, enterprise IT challenges, and industry-specific requirements Strong grasp of technologies in VDI, Cybersecurity, Zero Trust Security, or IT Infrastructure Analytical mindset with the ability to interpret usage data and transform insights into strategic actions Preferred Qualifications: Background in technologies such as Accops, Citrix, VMware, Omnissa, or other Secure Access/VDI solutions Experience managing large enterprise accounts or strategic portfolios as an individual contributor MBA or equivalent experience in business strategy or IT management is a plus Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Strong solution design and articulation abilities Proactive and self-driven with a customer-first approach Accountable, with a high level of ownership and responsibility Analytical and logically sound with strong problem-solving skills Flexible, multi-tasker, and quick learner in a dynamic environment Team player with collaborative leadership qualities Qualification : Bachelor's Degree / MBA (Preferably in IT or Business Strategy)

Position: Staff Software Engineer Technology Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients, but it doesn t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc s mission is to give power to the patient. To do that, we ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on Our Mission: We are looking for a Staff Software Engineer to join our product engineering team at Zocdoc! As an SSE at Zocdoc, you ll balance individual contribution with mentorship. Full Stack Engineers have the opportunity to work across the stack, front to back and everything in between. You ll take ideas from inception to reality by rapidly building prototypes, iterating and releasing them. You ll build scalable products that make the healthcare experience for patients, providers, and Zocdocr s simpler, safer, and more efficient. You ll enjoy this role if you are Passionate about building fully scalable platforms with the latest technologies A product-driven engineer who loves working in a highly collaborative and supportive environment Motivated by building products that make healthcare easier Excited to use technology to enhance the consumer experience Passionate about building diverse and inclusive teams and culture Excited to lead projects and be a mentor for other engineers Your day-to-day is Contributing to the end-to-end development of consumer-facing applications Building products designed to scale quickly like new patient interactions, real-time video visits and new functionality that helps doctors optimize their Zocdoc experience Shipping efficient and scalable code to millions of users autonomous Driving cross-functional collaboration to solve complex problems and foster a culture of openness, Collaborating with our agile team of dedicated and brilliant engineers, product managers, and designers. You will partner with the product and design teams to develop product improvements Making a meaningful impact as you own and release features in our CI environment that will impact patients, doctors, and Zocdocr s alike Mentoring your peers, with the notion that helping others means learning and growing yourself Leading the successful delivery of high-impact projects and features, aligned with technical and business goals You ll be successful in this role if you have Passion for technology and the ability to think critically about the performance, scalability, and reliability of software Implemented fast and efficient software solutions using object-oriented functional languages. Some of the technologies we utilize are React, C#, Scala, and Node.js, however, we are language agnostic Designed and built user-facing web applications that scale 8+ years of professional full-stack development experience. Knowledge of React and C# is a plus as is experience writing automated tests Successfully mentored other engineers in the past and encouraged your peers to use software development best practices for code testing and deployment Benefits: An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Amazing perks think catered lunch every day, Ping Pong, etc. Daycare reimbursement The chance to create a better healthcare experience for millions of patients! Corporate wellness programs with Headspace Cellphone and wifi reimbursement Competitive parental leave Sabbatical leave (over 5 years) Annual sponsored health check-ups Sponsored counseling and therapy via Betterlyf Competitive PTO Zocdoc is certified as a Great Place to Work 2022-2025 About Us: Zocdoc is the country s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world s leading investors, and we believe we re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender...

Solution Architect Location: Pune Experience: 10+ Years Job Type: Full-Time Profile Summary A highly skilled and experienced Solution Architect with over a decade in the IT service industry, specializing in designing and delivering comprehensive technical solutions across diverse domains. Expert in leading complex projects and aligning technology with business goals, leveraging cutting-edge technologies such as AI, cloud computing, and software development. Proven success in collaborating with cross-functional teams to architect scalable, secure, and efficient solutions for clients across healthcare, finance, real estate, and e-commerce sectors. Key Expertise Solution Design & Architecture: Architecting end-to-end scalable, high-performance, and secure solutions aligned with business objectives. Software Development: Expertise in full-stack development with React (frontend) and Python Django (backend), delivering enterprise-grade applications. AI Integration: Implementing AI-driven solutions including Generative AI, machine learning, and predictive analytics to automate processes and enhance decision-making. Cloud Architecture: Designing and deploying cloud solutions on AWS, Azure, and Google Cloud, with deep experience in migration, infrastructure design, and DevOps. Data Management & Analytics: Leveraging data management platforms and real-time analytics for business intelligence and audience targeting. Security & Compliance: Ensuring data security and regulatory compliance (HIPAA, GDPR) in solution designs. Experience Highlights AI and Generative AI Solutions Led design and implementation of AI-powered models for content generation, predictive analytics, and real-time decision-making in healthcare and finance. Integrated AI functionalities into business applications to improve operational efficiency and user experience. Cloud Solutions Design Architected cloud infrastructures optimizing cost, security, and performance across AWS, Azure, and Google Cloud. Directed cloud migrations and implemented cloud-native services including serverless computing, container orchestration (Docker, Kubernetes), and CI/CD pipelines. Full-Stack Software Development Led teams building scalable web applications using React and Python Django. Designed microservices and REST APIs ensuring seamless integration and optimized security. Data Management & Analytics Delivered data management platforms for audience segmentation in AdTech and e-commerce. Developed real-time bidding and programmatic advertising systems integrating advanced analytics. Telemedicine & Healthcare Solutions Designed secure, compliant telemedicine platforms integrating EHR systems, ensuring HIPAA and GDPR adherence. Developed patient data management systems focusing on security and regulatory compliance. Technical Skills Languages: JavaScript, Python, HTML/CSS, SQL, TypeScript Frameworks: React, Node.js, Django, Flask AI/ML: TensorFlow, PyTorch, GPT models, Generative AI, Predictive Analytics Cloud Platforms: AWS, Azure, Google Cloud, Docker, Kubernetes Data Management: PostgreSQL, MySQL, MongoDB, Data Lakes, DMPs Security: SSL, Firewalls, IAM, Data Encryption, HIPAA, GDPR compliance DevOps: Jenkins, Git, Docker, Kubernetes, CI/CD Pipelines Soft Skills Strong leadership and collaboration with cross-functional teams. Strategic thinker balancing innovation with business objectives. Excellent client engagement and communication. Problem-solving under tight deadlines with innovative solutions. Certifications AWS Certified Solutions Architect Certified Kubernetes Administrator (CKA) Certified in Generative AI Applications Microsoft Certified: Azure Solutions Architect Expert

About the Role We are looking for a seasoned UX Designer for a B2B Low-Code/No-Code Platform to create intuitive user experiences for our web and app products. The ideal candidate should have an eye for clean and engaging design, possess proven UI skills and be able to translate high-level requirements into intuitive, user-friendly, functional and immersive user interfaces. Responsibilities 1. Business User-Centered Design Be able to strategize and implement design thinking. Lead the design process with a profound empathy for users and their needs. Conduct user research, expert reviews, heuristic analyses, and usability testing to deliver user centered, data-backed designs. 2. Ownership & Execution Take ownership of UX design tasks and drive them to completion with precision. Rapidly conceptualize step by-step user journeys and transform them into interactive prototypes for development teams. 3. Team Leadership & Mentorship Mentor junior designers and guide senior designers, fostering a collaborative and growth oriented environment. Own and implement their own design language and framework. Encourage and enforce design best practices across the development team. 4. Design Strategy Define and implement design strategies aligned with business goals and user needs. Collaborate closely with product managers, stakeholders, and engineering and testing teams to establish long term product strategies. Leverage data and research insights to inform design decisions and measure success. Quick study, should be able to grasp the concepts and find basic solutions and convert them into an interactive prototype for the development team to use. 5. Design Systems & Branding Develop, maintain, and curate scalable design systems. Create and update branding guidelines to ensure consistency across all user touchpoints. 6. Advocacy & Communication Advocate for the value of design across the organization, including with senior management. Facilitate cross-functional collaboration to align design goals with broader product strategies. Qualifications 1. Education A degree in UX Design (B.des or M.des), Human-Computer Interaction (HCI), or equivalent field of study. Certificate courses in UX design (minimum 6 months) or equivalent industry experience. 2. Previous Experience 8+ years of professional experience in UX design, with a focus on the entire UCD process from research to testing. SaaS platform design experience is highly preferred. 3. Tools Expertise in Figma for design, prototyping, and collaboration. Familiarity with collaborative platforms like Miro for sketching and ideation. Required Skills In-depth knowledge of user-centered design principles and methodologies. Proven track record of delivering industry standard products. Experience conducting quantitative user research and usability testing using online tools. Proficiency in creating and managing design systems. Strong background in product design, especially for scalable solutions. Good to Have Ability to discuss and present design concepts through collaborative platforms like Miro or Figma. Competence in conducting secondary research and presenting findings in clear, concise presentations. Qualification : A degree in UX Design (B.des or M.des), Human-Computer Interaction (HCI), or equivalent field of study.

Job Title: Software Engineer (Java + JavaScript) Location: Pune Experience: 3 5 Years Company: TraceLink Company Overview: TraceLink s innovative software solutions and Opus Platform empower the pharmaceutical industry to digitize their supply chain, enabling enhanced compliance, visibility, and decision-making. Our technology helps reduce disruptions in medicine supply, ensuring patients worldwide receive the treatments they need. Founded in 2009, TraceLink operates from 8 offices globally, employing over 800 professionals, and serving more than 1,300 customers across 60+ countries. We are recognized as an industry leader by Gartner and IDC and are known for a positive and inclusive company culture as rated by Comparably. Position Overview: As a Software Engineer, you will be responsible for designing, developing, and maintaining microservices that handle large-scale data interactions, contributing to all stages of the application development lifecycle. This role focuses on leveraging our cloud-based, distributed architecture to build scalable and efficient software solutions. Key Responsibilities: Develop clean, maintainable, and efficient code primarily using JavaScript (Node.js) and Java/JavaRx Design software components that maximize the benefits of our fully distributed, cloud-native architecture Provide architectural input and participate in design reviews to ensure solutions meet performance and quality standards Collaborate with Product Management, Architecture, and QA teams to clarify functional and non-functional requirements Research and recommend new technologies, tools, and methodologies to keep TraceLink at the forefront of innovation Accurately estimate development tasks and deliver within Agile Scrum sprints Integrate third-party components as needed to enhance product functionality Required Skills and Qualifications: 3-5 years of experience in application design and development Hands-on experience with JavaScript (Node.js) and Java/JavaRx, with strong proficiency in at least one Solid understanding of RESTful APIs, Microservices architecture, and container orchestration (Kubernetes) Experience with event-driven architectures and asynchronous messaging systems Skilled in writing functional and unit tests Experience building and consuming REST APIs; knowledge of Apollo Client/Server and GraphQL is a plus Familiarity with at least one cloud platform, preferably AWS Experience with CI/CD pipelines, version control systems (Git), and infrastructure as code Demonstrated ability to work effectively in an Agile/Scrum environment Strong problem-solving, communication skills, and ability to work both independently and in a team Solid fundamentals in Computer Science including Data Structures and Algorithms Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related discipline. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related discipline

Position: Analyst, Operations Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients but it often doesn t. Zocdoc empowers patients by providing a leading healthcare marketplace where millions can easily find and book care across specialties and insurance plans nationwide. We aim to transform healthcare into a competitive, consumer-friendly industry that raises quality and lowers costs. Your Impact: As an Analyst, Operations, you ll partner with Provider Set Up teams to turn operational activities into actionable insights. Through data analysis, metrics tracking, and visualization, you ll optimize workflows, projects, and overall team performance helping Zocdoc run smoothly and efficiently. You ll Enjoy This Role If You Are: Detail-oriented and results-driven, with a knack for extracting meaningful insights from diverse data sources. Comfortable working independently and collaboratively in a fast-paced, dynamic environment. Interested in leveraging emerging technologies like machine learning and AI to innovate. Technically proficient in data extraction, analysis, and visualization. A strong communicator and multitasker who quickly adapts to new challenges. Day-to-Day Responsibilities: Collaborate across teams to develop/refine performance metrics aligned with business goals. Manage projects end-to-end: data analysis, visualization, testing, deployment, and documentation. Standardize data interpretation and management practices to ensure consistency and integrity. Identify and streamline inefficient workflows using dashboards and consolidated data sources. Design and build custom queries and dashboards to support business decisions. Train and support end-users in understanding and leveraging new reports and dashboards. What Success Looks Like: Bachelor s degree with at least 60% in 10th/12th/graduation from a top-tier institution. 4+ years experience in data management, analysis, visualization, metrics tracking, and modeling. Advanced proficiency in SQL. Experience with Looker/LookML and Salesforce reporting (preferred). Python skills are a plus. Strong independent problem-solving skills. Excellent verbal and written communication. Benefits: Join a smart, supportive, and mission-driven team. Competitive compensation and medical insurance. Perks like catered lunch, Ping Pong, daycare facilities, wellness programs, and more. Cellphone and Wi-Fi reimbursements. Competitive parental leave and sabbatical (after 5 years). Annual sponsored health check-ups. Certified Great Place to Work (2024-2025). About Zocdoc: Zocdoc is the nation s leading digital health marketplace, helping millions find, compare, and book healthcare effortlessly. Founded in 2007, we are driven by our mission to empower patients and guided by our core values. We prioritize diversity, equity, and inclusion, fostering a collaborative, welcoming workplace. Qualification : Bachelors degree with at least 60% in 10th/12th/graduation from a top-tier institution.

Position: Provider Data Operations Senior Associate Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients, but often it doesn t. Zocdoc empowers patients by offering the leading healthcare marketplace to easily find and book care across specialties and insurance plans nationwide. Our goal is to make healthcare consumer-friendly, driving quality up and prices down. Your Impact: As a Senior Provider Data Operations Associate, you will be the guardian of Zocdoc s data ecosystem managing, structuring, and analyzing large volumes of data to ensure accuracy and integrity. You'll transform raw data into strategic insights that drive decision-making and continuous improvement. By leveraging AI tools, JavaScript, and SQL, you ll optimize workflows and scale operational processes across product and operations teams. Day-to-Day Responsibilities: Use AI prompts to improve workflow efficiency. Develop and maintain automation scripts using Google Apps Script and JavaScript. Troubleshoot and optimize scripts to enhance functionality and scalability. Extract, manipulate, audit, and analyze data using SQL. Generate actionable insights from various dashboards. Support product decisions with data-backed research and cross-functional collaboration. What Makes You Successful: Bachelor s degree with good academic standing (minimum 60% in 10th/12th/graduation). 3-4+ years of relevant work experience. Proven experience using AI tools for automation. Advanced skills in Microsoft Excel and Google Sheets, including Google Apps Script. Working knowledge of JavaScript and comfort with web-based tools. Understanding of Python and expertise in SQL is a plus. Strong communication skills to translate technical and non-technical information. Ability to manage multiple tasks in a fast-paced environment with a strong sense of accountability. Experience in US healthcare or healthcare technology is a bonus. Benefits: Work with a smart, supportive, and collaborative team. Competitive salary and medical insurance. Perks such as catered lunches, Ping Pong, daycare facilities, and wellness programs. Cellphone and Wi-Fi reimbursements. Competitive parental leave and sabbatical after 5 years. Annual sponsored health check-ups. Certified Great Place to Work (2024-2025). About Zocdoc: Zocdoc is the leading digital health marketplace in the US, connecting millions of patients with nearby, in-network healthcare providers. Founded in 2007, Zocdoc s mission is to empower patients with choice and transparency. We value diversity, collaboration, and innovation, striving to build a better healthcare experience for all. Qualification : Bachelors degree with good academic standing (minimum 60% in 10th/12th/graduation).

Position: Senior Analyst, HRIS (Workday) Location: Pune, Maharashtra, India Our Mission: Healthcare should serve patients effectively, but often it falls short. Zocdoc empowers patients with a leading healthcare marketplace that makes booking care across specialties and insurance plans easy nationwide, aiming to improve quality and reduce costs through consumer empowerment. Your Impact on Our Mission: As a Senior Analyst in HRIS, you will be a key player in building, configuring, and maintaining Zocdoc s Workday HR system. Partnering with People Operations teams (Shared Services, Recruiting, HRBPs) and Finance, you ll design scalable HRIS solutions that support rapid growth and enhance the employee and manager experience. What You ll Do Daily: Design and maintain scalable, efficient Workday processes aligned with business needs. Configure Workday reports, dashboards, security, and business processes. Collaborate cross-functionally to customize Workday features (job profiles, location settings, one-time payments). Provide functional support and troubleshooting for Workday end-users. Deliver training, demonstrations, and documentation for business stakeholders. Evaluate and propose HRIS enhancements to meet evolving organizational demands. Respond to employee inquiries and support transactional People team activities. What Success Looks Like: 3+ years of hands-on Workday experience (Core HCM, Reporting, Security, Business Process Design); advanced compensation experience preferred. Workday HCM Certification is a plus. Solid understanding of HR operations and programs (e.g., compensation cycles). Basic knowledge of HRIS integrations. Strong project management skills and experience collaborating across teams. Excellent analytical, problem-solving, and multitasking abilities. Ability to adapt to changing priorities in a fast-paced environment. Benefits: A collaborative, smart, and supportive team environment. Competitive salary and comprehensive medical insurance. Perks like daily catered lunch, Ping Pong, daycare, wellness programs (Headspace, BetterLYF). Cellphone and Wi-Fi reimbursement. Competitive parental leave and sabbatical after 5 years. Annual sponsored health check-ups. Certified Great Place to Work (2024-2025). About Zocdoc: Zocdoc is the leading digital health marketplace in the U.S., helping millions find and book nearby, in-network healthcare providers quickly. Founded in 2007, Zocdoc is mission-driven to give patients power and transparency, fostering a diverse, collaborative culture focused on continuous innovation.

Position: Senior HR Business Partner Location: Pune, Maharashtra, India Shift: 6 PM IST to 3 AM IST (to support EST hours) Our Mission: Healthcare should work better for patients. Zocdoc s mission is to empower patients with a leading healthcare marketplace that makes booking care easy and transparent across specialties and insurance plans nationwide. Your Impact on Our Mission: As a Senior HR Business Partner, you will be essential in fostering a caring, smart, and simple employee experience that drives business success. You ll collaborate closely with People teams in India and the US, coaching managers, leaders, and employees, while helping transform and scale Zocdoc s HRBP function. Your work will directly improve employee satisfaction, retention, and career development empowering the entire company to power better healthcare for patients. What You ll Do Daily: Collaborate with managers and People Operations on sensitive matters like performance management, investigations, terminations, and exit interviews. Build trusted relationships with employees, managers, and leadership through coaching and mentoring. Provide guidance on employee relations, HR policies, and Zocdoc best practices. Partner on performance reviews, talent assessments, compensation, and internal mobility processes. Execute and improve HR processes and policies to boost trust, efficiency, equity, and business outcomes. Manage legal and compliance risks proactively. Work cross-functionally with teams including DEI, Recruiting, Total Rewards, Legal, and Employee Resource Groups (ERGs). Serve as a key contact for employee questions about policy, relations, career growth, and learning. Support US teams by resolving tickets during EST hours. What Success Looks Like: 6-8 years of core HR Business Partner experience. Strong attention to detail and ownership mindset. Proven experience handling employee relations and investigations with discretion and empathy. Confident and consultative approach with diverse stakeholders. Familiarity with Excel, project management tools (e.g., Jira), and data reporting. Solid critical thinking and problem-solving skills, leveraging data for insights. Experience supporting multiple business units or verticals. Excellent communication across multiple channels. Comfortable working night shifts overlapping with EST hours. Good understanding of Indian Labour and Corporate Laws. Knowledge of Workday is a plus. Committed to fostering diversity, equity, inclusion, and belonging. Humble, respectful, and values treating everyone with dignity. Benefits: A supportive and talented team. Competitive pay and medical insurance. Perks like catered lunch, Ping Pong, daycare reimbursement. Wellness programs (Headspace), counseling via BetterLYF. Cellphone and Wi-Fi reimbursement. Parental leave, sabbatical after 5 years, and generous PTO. Annual health check-ups. About Zocdoc: Zocdoc is the leading digital health marketplace in the U.S., empowering millions of patients to find, compare, and book healthcare easily. Founded in 2007, Zocdoc fosters a diverse, inclusive, and collaborative culture driven by a mission to give power back to patients.

Position: Technical Support Specialist Location: Pune, Maharashtra, India Shift: Night shift, 6 PM 3 AM IST (On-site at Koregaon Park office, 5 days a week) Our Mission: Healthcare should be seamless for patients. Zocdoc empowers patients by offering an easy-to-use marketplace for booking in-person or virtual healthcare across the U.S., improving quality and affordability. Your Impact on Our Mission: As a Technical Support Specialist, you ll be the go-to expert providing timely, effective technical support to Zocdoc employees both remotely and onsite. You ll help maintain IT service quality, troubleshoot issues, and support hardware and software needs, ensuring smooth day-to-day operations. What You ll Do Daily: Provide first- and second-level technical support for network issues (LAN, WAN, Wi-Fi, VPN). Monitor and troubleshoot network devices and connectivity, escalating complex problems as needed. Support PC/Mac desktop issues, hardware repairs, and software applications. Assist with IT operational tasks like desk setups, inventory audits, and meeting room configurations. Manage systems administration for core IT services, including SaaS tools and process automation. Handle onboarding/offboarding workflows including machine imaging and account configuration. Maintain detailed documentation for IT systems and processes. Communicate promptly and clearly throughout ticket resolution to meet SLAs and ensure high user satisfaction. What You ll Need to Succeed: Bachelor s degree in Computer Science or relevant IT certifications and experience. 2+ years in technical support/helpdesk roles. Strong customer service skills and problem-solving mindset. Experience with Google Workspace admin, AzureAD, Intune, JAMF/JSS Suite. Hands-on troubleshooting skills for Windows and Mac environments. Knowledge of Windows Server, Active Directory, LDAP, DHCP, SSO, MFA. Familiarity with tools like Jira, Confluence, Slack, Bettercloud. Basic scripting skills (BASH, PowerShell, or similar). Benefits: Competitive salary and medical insurance. Perks including daily catered lunch, Ping Pong, daycare reimbursement. Wellness programs like Headspace and BetterLYF counseling. Cellphone and wifi reimbursement, parental leave, sabbatical after 5 years. Annual health check-ups and generous paid time off. Work with a smart, supportive team at a certified Great Place to Work. About Zocdoc: Zocdoc is the U.S. s leading digital health marketplace, connecting millions of patients with healthcare providers to improve the healthcare experience. Founded in 2007, Zocdoc emphasizes diversity, collaboration, and a mission-driven culture.

Senior Specialist, Technical Product Management | Pharmaceutical & Life Sciences | Pune, India | Merck & Co. Job Overview: Merck & Co. is seeking a Senior Specialist in Technical Product Management to join our Human Health Digital, Data, and Analytics (HHDDA) division in Pune. In this role, you will play a pivotal part in developing and activating advanced internal forecasting products aimed at optimizing the delivery of medicines to patients. You will collaborate with product management and product delivery teams to build relationships with internal customers, train activation teams, measure product success, and represent customer needs in product development. The ideal candidate will have strong leadership skills, a deep understanding of healthcare and technology, and a passion for product development. As a domain expert in Pharma, you will guide product strategies, inspire innovation, and help drive a growth mindset within the team. Key Responsibilities: Analyze business processes, user needs, and stakeholder challenges to inform product development decisions. Forecasting Expertise: Use your experience with pharma forecasting, including time-series analysis, stochastic simulation, and optimization, to drive product decisions. Voice of Customer: Act as the bridge between internal stakeholders and technical teams, ensuring the customer s voice influences product development. Collaboration & Communication: Work with cross-functional teams to define product requirements, document detailed business needs, and evaluate product features for future development. Product Strategy: Adapt product strategies and roadmaps based on market feedback and evolving customer needs. Leadership: Guide product teams, provide mentorship, and ensure alignment across product management and delivery leads. Innovative Thinking: Stay updated on industry trends in pharma, forecasting technologies, and analytics to propose new features that provide business value. What You Will Achieve: Within 3 Months: Understand the product suite and its objectives. Familiarize yourself with processes, workflows, tools, and company culture. Develop relationships with stakeholders and teams, participating in knowledge-sharing sessions and product ceremonies. Within 6 Months: Collaborate on defining business requirements for upcoming product features. Conduct gap analysis between current and desired outcomes, identifying areas for product enhancement. Within 9 Months: Represent the voice of the customer in product planning, helping to propose, prioritize, and evaluate new product features and improvements. Required Qualifications & Skills: Bachelor s Degree in Computer Science, Engineering, or an MBA (relevant certifications are a plus). 3+ years of experience in a lead product management role within the pharmaceutical or life sciences industry, with 10+ years of total experience in product management or related fields. Expertise in Pharma Forecasting: Applied experience with time-series forecasting, stochastic simulation, and optimization techniques. Experience in designing and developing embedded reporting, dashboards, and visualizations to communicate product data effectively. Strong communication and presentation skills for conveying complex concepts to stakeholders at all levels of the organization. Ability to lead and collaborate with cross-functional teams, driving product initiatives from conception to launch. Preferred Experience: Experience with advanced analytics platforms and data-driven decision-making in healthcare and pharma. Ability to thrive in a fast-paced, dynamic environment with shifting priorities. Location: Pune, India Flexible Hybrid Work Arrangements Visa Sponsorship Available At Merck & Co., we believe in driving data-driven innovation to improve healthcare outcomes globally. As a Senior Specialist in Technical Product Management, you will have the opportunity to shape the future of healthcare technology by contributing to cutting-edge forecasting tools that empower teams to make data-driven decisions. If you are passionate about product management, forecasting, and pharmaceutical innovations, this is your chance to make a significant impact. Qualification : Bachelors Degree in Computer Science, Engineering, or an MBA (relevant certifications are a plus).