Patient Education Jobs in Mumbai

209 Jobs Found

DO

Biomedical Engineers ( Field Operation)

Dozee

0-2 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Biomedical Engineer - Field Operations Location: Mumbai Department: Operations Customer Success (Field) Employment Type: Full-Time About Dozee Dozee Health AI is India s leading provider of AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS). Our mission is to save lives by improving patient safety, enhancing outcomes, and reducing healthcare costs through innovative, AI-driven technologies. Trusted by hospitals in India, the USA, and Africa, Dozee is revolutionizing healthcare with cutting-edge solutions. Role Overview As a Biomedical Engineer in Field Operations, you will be the face of Dozee at partner hospitals. This role involves conducting product demonstrations, installing and troubleshooting Dozee devices, and training healthcare professionals on device usage. You will ensure that the deployment and functionality of our solutions meet the highest standards, contributing to better patient outcomes and enhanced operational efficiency. Key Responsibilities Product Demonstrations & Installations Conduct live demonstrations of Dozee s devices at hospitals, showcasing their features and benefits to healthcare professionals. Install Dozee devices, ensuring proper setup and smooth functionality. Provide troubleshooting and technical support during and after installations. Training & Support Train healthcare professionals (nurses, doctors) and patients on how to use Dozee devices and the patient monitoring dashboard. Provide ongoing technical support and assistance, ensuring the devices are used effectively. Gather feedback from end-users to identify opportunities for improvement. Site Assessments & Coordination Perform site assessments to understand hospital requirements and communicate device needs to the remote team. Coordinate with remote teams to relay updates and ensure timely resolution of issues during site visits. Relationship Building Build and maintain strong relationships with healthcare professionals to foster trust and collaboration. Ensure clear, consistent communication between Dozee and hospital staff. Requirements Education & Experience Graduation or Diploma in Science, ITI, or a related field. 0-2 years of field operations or field sales experience in the healthcare or hospital industry. Prior experience working with doctors/nurses is preferred. Skills Basic understanding of computer operations and familiarity with technical tools. Excellent communication skills, with fluency in local languages. Willingness to travel within the city and work in hospital wards. Open to working night shifts occasionally as required. Why Join Dozee Be part of an innovative, mission-driven company revolutionizing healthcare with AI. Opportunity to directly impact patient safety and operational efficiency at top hospitals. Work with a team that has already monitored 1M+ patients and saved over 10 million nursing hours. Qualification : Graduation or Diploma in Science, ITI, or a related field

Biomedical Engineers Operation Field operation Operation field
RR

Manager-sales Force Effectiveness

Raychem Rpg

15+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Manager - Sales Force Effectiveness (SFE) Location: Mumbai Group Company: RPG Life Sciences About the Role The Sr. Manager - SFE is responsible for driving operational excellence through data-driven insights, automation, and digital tools. This business-critical role ensures real-time KPI analysis, aligns sales activities with corporate goals, and mentors the team to enhance productivity across the organization. Key Responsibilities Strategy, Analytics & Benchmarking Align sales efforts with business objectives, including segmentation, targeting, and call planning. Monitor KPIs to evaluate sales team effectiveness and provide recommendations for improvement. Create MIS reports and dashboards for senior leadership and the PMT to ensure real-time visibility. Prepare IPM audit reports with competitor analysis and ensure EI for all brands exceeds 100% monthly. Provide market reflection summaries and insights on new product introductions. Automation, CRM & Data Quality Manage and optimize CRM platforms to support sales processes and improve productivity. Automate workflows such as call logging, sample tracking, and reporting. Oversee the integration of SFA tools with ERP and BI systems while maintaining data integrity. Train field sales teams on CRM system adoption and lead the optimization of SFA tools. Collaborate with vendors for UI/UX improvements to enhance user experience. Operations & People Leadership Optimize Travel Allowance (TA) and Daily Allowance (DA) submissions to drive a "0-deduction" culture. Provide insights on Continuing Medical Education (CME) expenditures to improve process efficiency. Mentor the SFE team on advanced tools like Excel, Power BI, and Power Query. Work with marketing, IT, and commercial teams to ensure data-driven decision-making. Address operational challenges through hands-on support and team guidance. Skills & Competencies Advanced Analytics: Proficiency in Power BI, Excel (Advanced), and Power Query. SFA Expertise: Mastery of Sales Force Automation platforms and CRM data integration. Leadership: Proven ability to coach teams and drive digital transformation. Analytical Depth: Expertise in KPI tracking, market trend interpretation, and root cause analysis. Qualifications & Experience Education: Bachelor's or Master s degree in Business, Data Analytics, or a related field. Experience: Minimum 15 years in Sales Operations, SFE, or MIS, ideally in pharma or FMCG. Track Record: Proven experience in automation, dashboarding, and team leadership. Success Metrics Timely delivery of accurate dashboards with actionable leadership insights. Measured increase in sales productivity via automation and data visibility. Reduced travel-related expenses and optimized CME processes. Development of a high-performing, continuously learning SFE team. Qualification : Bachelor's or Masters degree in Business, Data Analytics, or a related field

Manager Sales Manager sales Sales Manager Force
RR

Associate - Drafting

Raychem Rpg

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Associate - Drafting Location: Mumbai Group Company: KEC International (A part of RPG Enterprises) About KEC International KEC International is the flagship company of RPG Group and a major player in the Engineering, Procurement, and Construction (EPC) sector. Operating in Power Transmission & Distribution, Railways, Civil, and more, KEC is a USD 2.1 billion company with a global presence across over 105 countries. Job Description: Electrical Draughtsman The ideal candidate will have hands-on experience in drafting work for AIS (Air Insulated Substations) and GIS (Gas Insulated Substations), with a strong understanding of EHV (Extra High Voltage) systems and equipment. The role involves creating detailed electrical layouts, diagrams, and foundation plans. Key Responsibilities Prepare General Arrangement drawings for AIS & GIS substations. Draft Electrical Single Line Diagrams (SLDs) for HV/EHV Substations and LT systems. Develop electrical layouts including sections, earthing, and lightning protection systems. Create Erection Key Diagrams, Foundation Plans, Cable Trench Layouts, and Cable Schedules. Design Panel Arrangement Layouts, Lighting Layouts, and Conduit Layouts. Estimate quantities and prepare Bill of Materials (BOM) for electrical installations. Coordinate with civil and mechanical teams to ensure design integration and accuracy. Ensure compliance with ANSI codes and IEC Clearance requirements. Required Skills & Software Proficiency AutoCAD: Mandatory expertise for drafting and design work. BIM 360 and Revit: Experience is an added advantage. MS Office: Proficiency in Word and Excel for documentation and scheduling. Dialux: Knowledge for lighting design is a plus. Education & Certification Education: Bachelor s Degree in any stream or Diploma in Electrical Engineering. Certifications: AutoCAD Certification is mandatory; BIM & Revit certification is a plus. Language: Ability to read and write in English for technical documentation. Experience Required: Previous experience in drafting for AIS & GIS Substations. Familiarity with EHV systems, electrical equipment, and substation layouts. Strong attention to detail and ability to coordinate with various technical teams. Understanding of safety standards and compliance regulations. Work with a global leader on high-impact, large-scale infrastructure projects. Gain exposure to cutting-edge engineering technologies and innovative techniques. Professional growth in a collaborative and supportive environment. Qualification : Bachelors Degree in any stream or Diploma in Electrical Engineering

Associate Drafting Full-Time CAD (Computer-Aided Design) Technical Drawings
RR

Manager - Infra Projects & Facilities

Raychem Rpg

7-10 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Manager - Infra Projects & Facilities Location: Mumbai Group Company: CEAT Job Description CEAT, a leading global tire manufacturer, is looking for a Manager - Infra Projects & Facilities to oversee day-to-day operations and maintenance of facilities, ensure seamless vendor management, and handle the corporate travel portfolio. This role requires a proactive approach to maintaining infrastructure, managing utilities, and enhancing overall productivity. Key Responsibilities Facilities Management and Maintenance Manage corporate office facilities, company-owned/leased residences, and guest houses. Ensure smooth functioning of communication channels, conference facilities, and mechanical functions. Oversee facility maintenance tasks including safety, sanitation, and grounds equipment. Ensure uninterrupted utility supply, including electricity, water, and HVAC, across all properties. Maintain housekeeping and maintenance quality standards for office and residential spaces. Provide administrative onboarding support to new joinees and senior management. Manage repair, maintenance, and replacement of office equipment, furniture, and vehicles. Vendor Management Liaise with government authorities to ensure regulatory compliance. Build and manage relationships with suppliers and service providers for facility services. Inspect work for compliance with specifications and quality standards. Ensure timely delivery of cleaning, security, and maintenance services. Travel Portfolio Management Liaise with airlines regarding group travel volume and negotiate corporate discounts. Finalize agreements with Travel Management Companies (TMCs) and ensure closure of corporate codes. Coordinate MICE (Meetings, Incentives, Conferences, and Exhibitions) and bulk travel requirements. Integrate Travel & Expense vendors with internal Admin and Accounts teams. MIS and Documentation Maintain accurate MIS to support budgeting and financial planning. Provide reports and analysis as requested by the Admin Head or senior management. Key Competencies Project Management: Ability to manage multiple infrastructure projects from conception to execution. Vendor Management: Strong negotiation and relationship-building skills. Budgeting & MIS: Proficiency in financial planning and handling data reporting for stakeholders. Communication & Coordination: Effective liaison skills with departments and government bodies. Required Qualifications & Experience Education: Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field. Experience: 7-10 years in facilities management, infrastructure projects, and vendor management. Knowledge: Strong understanding of utility management and corporate travel coordination. Work with a global leader in the tire manufacturing industry. Dynamic and growth-oriented environment with career advancement opportunities. Collaborate with senior management and diverse stakeholders to drive efficiency. Qualification : Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field

Manager Infra Projects Manager projects Projects manager
FT

Manager Systems Engineering - Enterprise

Fortinet Technologies

15+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Manager Systems Engineering (Enterprise) Location: Mumbai Job Category: Systems Engineering Job Schedule: Full-Time Role Overview We are seeking a Seasoned Cybersecurity Leader to drive pre-sales strategy and technical vision across enterprise customers in India. This role requires deep cybersecurity expertise and the ability to engage directly with CXO-level stakeholders. You will lead a team of solution engineers and partner with sales leadership to influence the adoption of Fortinet s strategic cybersecurity solutions. Key Responsibilities Strategic Leadership: Lead enterprise pre-sales strategy for solutions including SD-WAN, SASE, ZTNA, SecOps, and Cloud Security. Technical Engagement: Drive customer engagements through workshops, whiteboarding, and POCs; translate complex challenges into tailored solutions. Stakeholder Management: Engage with CXOs and senior IT leadership to align security solutions with business objectives. Team Management: Build, mentor, and manage a team of top-tier pre-sales engineers, ensuring technical excellence and professional growth. Operations: Oversee RFP/RFI responses, solution design, and competitive positioning in collaboration with product and marketing teams. Market Intelligence: Monitor trends and the competitor landscape to enhance enterprise offerings. Required Skills & Qualifications Experience: 15+ years in cybersecurity pre-sales/solution consulting, with at least 3 years in a leadership role. Domain Expertise: Deep knowledge of Network Security, Cloud Security, Zero Trust, and OT (Operational Technology). Education: BS/MS in Computer Science or a related technical domain. Leadership: Proven ability to mentor and inspire technical teams while managing large strategic accounts. Certifications (Preferred): CISSP, CCSP, CCIE, or AWS/Azure Security credentials. Opportunity to shape cybersecurity strategy for top-tier enterprise accounts. A collaborative, leadership-focused role with high autonomy and accountability. Exposure to global teams and cutting-edge GenAI and security technologies. Qualification : BS/MS in Computer Science or a related technical domain

Manager Systems Systems manager Engineering Manager engineering
TR

Analyst - Fx Risk Management

Trafigura

0-2 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Analyst FX Risk Management Location: Mumbai Employment Type: Full-time Reporting Structure: Reports to FX Risk Manager at TGS Role Summary The Analyst FX Risk Management is a critical part of the middle office team, responsible for managing foreign exchange exposure across Trading, Finance, and Overheads divisions. The role involves identifying FX risks, executing hedging strategies, and managing derivative settlements to minimize interest rate costs and overdrafts. Key Responsibilities Risk Mitigation: Identify and analyze FX risk across all business divisions; design and implement hedging strategies for new geographies. Trade Execution: Execute FX trades with internal brokers and monitor market trends to identify early signs of risk. Stakeholder Liaison: Collaborate with traders, operations, and the deals desk to assess real-time FX exposures. P&L Management: Accurately allocate hedge P&L to underlying exposures and ensure timely updates of FX performance. Settlements & Liquidity: Coordinate with the derivatives back office for settlements and work with Treasury to manage foreign currency account liquidity. Continuous Improvement: Support reconciliation activities and contribute to the enhancement of risk management systems and processes. Key Relationships Trading Floor & Deals Desk Trade Finance & Operational Treasury Banks, Brokers, and Back Office Qualifications & Skills Education: MBA in Finance, Chartered Accountant (CA), or FRM certification preferred. Experience: 0 2 years in Foreign Exchange markets, interest rates, or cash/liquidity risk management. Technical Skills: Strong proficiency in MS Excel and familiarity with financial systems. Soft Skills: Ability to handle stressful situations under strict deadlines and excellent communication skills. Qualification : MBA in Finance, Chartered Accountant (CA), or FRM certification preferred

Analyst Fx Risk Risk analyst Management
TR

Analyst - Settlements

Trafigura

2-3 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Analyst Settlements Location: Mumbai Employment Type: Full-time Role Summary The Analyst Settlements is responsible for managing Accounts Receivable (AR) and Accounts Payable (AP) processes. This role ensures prompt cash collection, accurate vendor payments, and compliance with internal policies to optimize cash flow and minimize financial risk through coordination with internal teams and external counterparties. Key Responsibilities Accounts Receivable (AR) Verify documents against system entries and resolve discrepancies. Identify and issue provisional, final, differential, or recharge invoices. Capture and post sales invoices and credit notes to external counterparties. Liaise with internal teams to resolve claims or disputes related to AR. Accounts Payable (AP) Review incoming invoices for contractual, tax, and regulatory compliance. Match invoices with Purchase Orders (PO) and post to relevant cost centers. Resolve discrepancies between invoices and internal estimates. Manage vendor queries regarding payments and invoicing. Debtor & Creditor Management Oversee timely collection of receivables and adhere to contractual payment terms. Generate reminders and monthly statements for counterparties. Monitor aged reports and balances to minimize outstanding amounts. Allocate cash against remittances and perform account reconciliations. Key Result Areas (KPIs) Volume of AP and AR invoices processed. Timeliness of invoice posting and vendor payment cycles. Vendor payment error rates. Days Sales Outstanding (DSO) optimization. Knowledge, Skills & Abilities Education: Bachelor s degree in Business Administration, Supply Chain, or International Trade. Experience: 2 3 years in an AP/AR or settlement role; physical commodities trading knowledge is a plus. Technical: Strong proficiency in MS Office and accounting principles. Competencies: High detail orientation, customer focus, and proactive ownership of deadlines. Key Relationships Internal: Operations, Deal Desk, Trade Finance, Treasury, Trading. External: Counterparties, Vendors, and Clients. Qualification : Bachelors degree in Business Administration, Supply Chain, or International Trade

Analyst Settlements Full-Time Settlements analyst Trade settlements analyst
TR

Analyst - Energy Deals Desk

Trafigura

1-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Analyst Energy Deals Desk Location: Mumbai Employment Type: Full-time Role Summary The Analyst Energy Deals Desk is responsible for monitoring, reporting, and analyzing trading positions, P&L, and volumetric exposures for physical and derivative energy markets. This role ensures accurate trade economics, supports hedging decisions, and provides high-level commentary for management and trading teams. Key Responsibilities Position & P&L Reporting: Produce daily trading positions, management P&L, and volumetric exposure reports. Trade Lifecycle Management: Enter inception P&L for new strategies and maintain economics throughout the lifecycle; validate and justify strategy economics independently. Market Valuation: Apply daily forward curves for physical and derivative markets and explain their impact on trading P&L. Management Commentary: Prepare daily reports for the Board of Directors and traders, explaining P&L fluctuations due to market shifts or trade estimates. Exposure Analysis: Analyze Mark-to-Market (M2M) P&L and ensure all market price risks are captured and hedged appropriately. Data Integrity: Maintain full responsibility for the integrity of trading system data used in all reporting and analysis. Strategy Support: Assess implications of future physical deliveries and create ad-hoc reports to support hedging strategies. Knowledge, Skills & Abilities Education: MBA in Finance; an Engineering degree is highly desirable. Experience: 1 5 years of relevant work experience, preferably in energy trading or risk management. Technical Skills: Strong analytical skills and high proficiency in MS Excel and multiple trading systems. Communication: Excellent English communication skills to deliver precise market commentary. Attributes: Ability to work meticulously under pressure in a fast-paced trading environment. Qualification : MBA in Finance an Engineering degree is highly desirable

Analyst Energy Energy analyst Desk analyst Full-Time
WS

Executive - Customer Support

Wsfx

0-2 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Executive - Customer Support Experience: 0 - 2+ Years Education: Graduation Location: Mumbai About the Role We are seeking a motivated and customer-centric Executive - Customer Support to join our team. As a key member of the support function, you will be responsible for providing high-quality service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience throughout the customer journey. You will have the opportunity to deepen your knowledge of the Forex ecosystem and enhance your communication and problem-solving skills while working in a dynamic environment. Key Responsibilities Forex Product Knowledge: Develop a strong understanding of the Forex ecosystem, associated products, and the applicable guidelines set by RBI and FEMA. Customer Communication: Respond to customer inquiries via emails, support tickets, and inbound/outbound calls in a timely and professional manner. Issue Resolution: Address customer issues effectively, troubleshooting and resolving queries while escalating more complex concerns to senior team members when needed. Tracking & Follow-Up: Maintain detailed and up-to-date records of all customer interactions. Follow up on open queries to ensure resolution and customer satisfaction. Collaboration with Teams: Work closely with internal teams to ensure that customer concerns are addressed quickly and efficiently. Service Improvement: Continuously seek opportunities to improve customer service processes and contribute to the enhancement of service quality standards. Key Skills and Qualifications Essential Skills Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and internal teams. Problem-Solving Abilities: Ability to troubleshoot and resolve customer issues in a quick and efficient manner. Time Management: Ability to manage multiple tasks efficiently, prioritize workloads, and meet deadlines. Follow-Up & Tracking: Strong attention to detail with a focus on tracking interactions and ensuring timely follow-up. Knowledge & Attributes Understanding of Forex: A basic understanding of Forex products and services will be beneficial. Team Collaboration: Ability to work collaboratively with other team members and departments to resolve customer issues. Adaptability & Quick Learning: Willingness to adapt to new tools, processes, and customer service practices in a fast-paced environment. A dynamic work environment where you can grow and enhance your customer service skills. Exposure to the Forex ecosystem and financial services industry. A collaborative and supportive team culture. Competitive salary and benefits package. Qualification : Graduation

Executive Customer Customer executive Support Executive support
PS

Group Product Manager

Personnel Search Services

8+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Group Product Manager Location: Mumbai Hiring Partner: PSS Client: Leading Indian Pharmaceutical Company with Global Presence About the Client: PSS has been exclusively retained to hire a Group Product Manager (GPM) for a top-tier Indian pharmaceutical company known for its strong global operations and leadership in key therapeutic areas. The organization is recognized for innovation, market reach, and a strong portfolio of specialty and branded generics. Job Purpose: The Group Product Manager will play a pivotal role in driving strategic marketing initiatives and life cycle management for a portfolio of brands within the Ortho and Pain Management segment. This role demands close collaboration with cross-functional teams, including sales, medical affairs, regulatory, market access, and global brand teams to ensure commercial success. Key Responsibilities: Strategic Planning & Execution Lead development and implementation of short- and long-term brand strategies aligned with business objectives Drive portfolio growth through profitability, market share expansion, and revenue optimization Partner with Business Unit Heads and Sales Leaders to align marketing strategies with business goals Product Life Cycle Management Own end-to-end Product Life Cycle (PLC) planning and execution Identify growth opportunities across brand maturity stages and proactively mitigate risks Marketing & Promotions Design and execute marketing campaigns, promotional strategies, and communication materials Ensure alignment of campaigns with consumer insights, therapy needs, and market dynamics Lead content development for sales aids, brochures, digital assets, and event collaterals Market Intelligence & Research Conduct primary and secondary research to gather actionable market insights Maintain strong relationships with Key Opinion Leaders (KOLs), prescribers, and advisory boards Use insights to influence brand strategy and stakeholder engagement Stakeholder Engagement & Thought Leadership Represent the company at conferences, congresses, and symposia, both national and international Organize and lead advisory boards, roundtables, and scientific forums Build and manage key relationships with medical professionals, formulary committees, and insurers Budgeting & Performance Tracking Joint ownership of brand budgets including A&P, events, digital, and content creation Track performance metrics, sales trends, and ROI for marketing initiatives Regularly report brand performance and recommend corrective actions Cross-Functional Collaboration Work closely with sales, medical, regulatory, market access, and global teams to ensure strategic alignment Collaborate with external vendors, creative agencies, and digital partners to deliver best-in-class execution Qualifications & Experience: Educational Background: B.Pharm or B.Sc. + MBA (Marketing or Pharma Management) Experience: Minimum of 8 years in pharmaceutical marketing, including significant experience in Ortho or Pain Management segments Proven track record in brand planning, market development, and lifecycle management Strong scientific acumen combined with strategic thinking Excellent communication, stakeholder engagement, and team leadership skills Join a market-leading pharma brand with global reach and high-growth products Influence therapy shaping initiatives in Ortho and Pain Management Be part of an agile and innovation-driven team Lead impactful strategies that improve patient outcomes while advancing your career Qualification : B.Pharm or B.Sc. + MBA (Marketing or Pharma Management)

Manager Group manager Product manager Group product manager Full-Time
AD

Front Office & Administration Executive

Agappe Diagnostics Ltd

1+ Year | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Front Office & Administration Executive Location: Mumbai Experience: 1 3 Years Industry: Healthcare / Diagnostics / Administration Employment Type: Full-Time Job Overview We are looking for a dynamic and professional Front Office & Admin Executive to manage daily front desk and administrative operations at our Mumbai office. This role involves coordinating communication channels, visitor management, basic clerical duties, and supporting backend operations such as travel coordination and document management. Key Responsibilities Handle all incoming and outgoing calls with professionalism and clarity. Maintain and update inward and outward registers for mail and documents. Record and track received cheques in the cheque receipt register. Sort, log, and distribute couriers and deliveries efficiently. Coordinate with the post office for timely pickup and delivery services. Organize and present documents for CMD (Chairman & Managing Director) signatures. Welcome and guide guests and visitors with courtesy and promptness. Manage front desk displays and ensure digital information boards are up to date. Provide administrative support to the travel desk for bookings and arrangements. Assist in scheduling and tracking company vehicle usage and logistics. Oversee first aid supplies and ensure availability in case of minor emergencies. Support day-to-day office administration activities and facility management. Required Qualifications and Skills Educational Qualification: Bachelor s Degree in any discipline. Experience: Minimum 1 3 years of relevant experience in front office management or administrative support, preferably in the IVD (In Vitro Diagnostics) or healthcare industry. Strong communication and interpersonal skills. Proficient in MS Office (Word, Excel, Outlook). Ability to multitask, stay organized, and maintain confidentiality. Pleasant personality with a customer-centric attitude. Opportunity to work in a fast-growing healthcare organization. Be the face of the company by managing front office operations. Collaborate with dynamic teams in administration and logistics. Growth prospects in operations and office management. Apply now if you are looking to build a career in office administration, front desk operations, and corporate support functions in the healthcare industry. Qualification : Bachelors Degree in any discipline.

Office Front Office Administration Office Administration Front Office Administration
J&

Professional Development Leader, Vision Care India

Johnson & Johnson Services, Inc

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Description Title of Position: Professional Development Lead, Vision Care INDIA Reports to: BUD / General Manager, Vision Care INDIA The Professional Development Lead aims to lead, develop, and guide the integration of educational and curriculum initiatives, with a primary focus on raising the standards of eye health professionals and enhancing awareness and fitting excellence of contact lenses. His/ Her s Key role would be to develop Strategies In line with Countries business objective. Accordingly Plan, Lead and Execute Fitting Training / NPI Launches and track and build data led insights on training \WORKING RELATIONSHIPS Internal and external contacts. Internal: Direct Reporting and Regular engagement with Country BUD Cluster PD Lead: To empower with all training material and guidance to improve quality and engagement of professional training in the market Engage with Local Sales Team, Relevant India Cross Functional Team to build road map and execution plans for internal professional training External: ECP s of IO s Top Stores & Medium Stores ECP s of NKA s GKB, Lenskart, Titan, Himalaya etc. Agencies, Trainers, etc. KEY ACCOUNTABILITIES 1. Education and Curriculum Development: Lead Develop and Execute Professional strategy in line with country s overall business objectives. Lead and shape the market professional strategy, market training plans and materials (such as educational 3D animations and videos), in execution of a fully integrated closed-loop professional and patient experience. Represent India s Professional Lead for Internal stakeholders- Lead cross-functional teams to operationalize business strategies relevant to training that leverage innovation, digital technologies, and new methodologies that generate value, growing category penetration, and achieve business results. Develop relevant educational materials, tool kits, case studies, trials and ensure strong representation in the partnership stores IO s and NKA s Lead member of the local copy clearance process to ensure all technical / clinical information of JJVC India materials are factually correct and claims are fully substantiated for both internal and external communications 2. Raising Standards: Elevate India s standard of education, Trials & execution in-market professional communications & engagement against business plans that grow ACUVUE Brand equity, usage, penetration, consumption, and loyalty. Co-create with marketing world-class ECP education & certification. Lead business analysis and development of an annual professional plan & content in line with strategic priorities to grow category and shares, countering competitor activities. 3. Team Leadership: Lead business-planning sessions, drive marketing initiatives, and act as a team leader managing resources of professional projects. Coach & mentor members that we will hire on requirement 3P project basis to engage with Key Stores via periodic catch up & project collaboration. 4. Awareness and Fitting Excellence: Engage, align, and collaborate with Local Vision Care team & STAR Professional Team in leveraging to develop groundbreaking patient & ECP communication campaigns, including online & offline/ in-store and large-scale events Support & influence the delivery of clinical claims regarding NPI execution and existing products. 5. Stakeholder Engagement and Thought Leadership: Align, leverage Local/ Star Professional guidance to support sales team gaining focus portfolio MS in Store via training and trails & check through regular - Mystery Shopping and other consumer/ competitor/ professional insight market research studies lead by Marketing Closely Collaborate to shape in-country efficient Professional Plan and execution and BME allocation for the same with clear plan tracking of Impact Lead & represent India key meetings as well as business reviews to maximize support for the country to accelerate growth. Foster market collaboration & DEI. WAYS OF WORKING Three-way transparent communication with local Markets & Cluster Professional Team Early alignment on key measures of success to ensure efficient use of time and resources Close working relationship with local Marketing, Sales Team ( IO s and NKA s); Compliance to ensure seamless & impactful execution, while ensuring Business Unit Head is kept informed and involved in key decision making processes This position plays a pivotal role in advancing education, raising professional standards, and increasing awareness and fitting excellence for contact lenses and ACUVUE brand lenses in the country. Qualifications MBA from a premier institute Qualification : MBA from a premier institute

Professional Development Professional Development Leader Vision
J&

National Key Accounts Manager

Johnson & Johnson Services, Inc

5-7 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Description Position: National Key Account Manager JJVC Location: Mumbai, India About Johnson & Johnson: For over 125 years, Johnson & Johnson has been dedicated to improving the health and well-being of people worldwide. With more than 130,000 employees globally, we bring innovation, science, and compassion together to change lives. Johnson & Johnson Vision (JJV) is committed to enhancing vision care, serving over 60 million patients daily across 103 countries with a diverse eye health portfolio, including ACUVUE Brand Contact Lenses, cataract surgery, laser refractive surgery, and consumer eye health. We are proud to foster an inclusive workplace and are an equal opportunity employer. Job Summary: The National Key Account Manager will be responsible for driving sales growth, managing key accounts, and ensuring business objectives are met across multiple channels, including Modern Trade, E-commerce, and Institutional Sales. This role involves strategic leadership, team management, customer engagement, and operational excellence to maximize revenue and market share. Key Responsibilities: Strategic Leadership Develop and execute a unified sales strategy aligned with organizational goals. Drive consistent growth in key accounts, ensuring market share expansion. Team Leadership Lead and mentor a high-performing team, ensuring accountability and achieving set targets. Promote collaboration and continuous development within the team. Customer Relationship Management Build and maintain strong relationships with key accounts to enhance customer satisfaction. Ensure alignment of customer needs with business objectives. Operational Excellence Oversee promotional campaigns, product launches, and inventory management. Monitor channel profitability and implement corrective measures as needed. Market Intelligence & Innovation Stay updated on market trends and competitor activities. Leverage data and technology to drive innovative sales strategies. Key Deliverables: Achieve revenue and profitability targets across all channels. Drive market penetration and increase share across Modern Trade, E-commerce, and Institutional channels. Build and manage a high-performing sales team. Key Skills: Customer Relationship Management Communication and Networking Business Acumen & Leadership Strategic Planning & Critical Thinking Qualifications: Education: Bachelor s degree in Science, Commerce, Engineering (Electronics/Electrical/Instrumentation), or Optometry. An MBA is an added advantage. Experience: 5 7 years of relevant experience in a similar industry, with strong man-management and techno-commercial skills. Additional Responsibilities: Sustainable Team Development: Foster a winning, growth-oriented culture. Collaborate with product managers to organize training and on-the-job development. Ensure compliance with company policies and procedures. Reporting & Coordination: Timely submission of reports (Sales Forecasts, Activity Plans, Monthly Reports, etc.). Coordinate with Sales, Marketing, and support functions to meet business objectives. Data Analysis: Analyze sales data and market trends to provide actionable feedback. Maintain accurate records of sales data and competitor insights. Johnson & Johnson offers a unique opportunity to work with passionate professionals in a supportive environment that empowers you to shape your career. We are an equal opportunity employer and value diversity in our workforce. Qualification : Bachelors degree in Science, Commerce, Engineering (Electronics/Electrical/Instrumentation), or Optometry.

Key Accounts National accounts Key Accounts Manager
HS

Vp And Regional Wealth Coach

Hsbc

5-10 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

About HSBC If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you're aiming to rise to the top or take your career in an exciting new direction, HSBC offers the opportunities, support, and rewards that will take you further. Wealth & Personal Banking serves more than 50 million customers globally with a comprehensive range of banking and wealth management services. Our goal is to help clients manage their finances, protect, and build their financial futures. As a global business, we integrate Retail Banking, Wealth Management, Insurance, and Asset Management, with a customer-centric focus and innovative, efficient distribution channels. The Role We are looking for a dedicated professional to join our team with extensive knowledge in holistic financial planning and a proven track record in client management and coaching. This role will see you actively contributing to the strategic direction of our Global Wealth Strategy, driving high standards of sales management, and mentoring the team to deliver exceptional financial planning solutions. Principal Responsibilities Holistic Financial Planning: Demonstrate in-depth knowledge of financial planning strategies and the application of generic financial vehicles to address client needs. Coaching Excellence: Provide advanced levels of coaching to enhance the performance of individuals and teams, displaying behavioral excellence and aligning with HSBC s values. Global Economic Outlook: Stay updated on global economic trends and how they affect financial planning, guiding clients and teams with relevant insights. Presentation & Communication Skills: Utilize superior presentation skills on multiple platforms to communicate strategies and financial plans effectively. Development Plans: Create, manage, and follow through on individual development plans, helping colleagues improve their skills and achieve goals. Client-Centric Approach: Use goal-related questioning techniques to engage clients, ensuring financial solutions are tailored to meet their personal goals. Change Management: Be a resilient change agent who can influence others to embrace change, optimizing the delivery of financial services. Activity-Based Sales Management: Demonstrate an understanding of activity-based sales management, driving successful business results through well-organized and focused efforts. Wealth Strategy Alignment: Understand the regional Global Wealth Strategy and ensure your activities align with both local and group-wide initiatives. Client and Colleague Engagement: Foster authentic relationships with clients and colleagues, delivering results with integrity and speed while protecting HSBC s interests. Decision Making: Make considered decisions that balance business objectives with protecting both HSBC and our clients. Requirements To be successful in this role, you should meet the following qualifications: Post Graduate degree with 5-10 years of relevant experience in the financial services industry. Proven track record in coaching, sales management, and client relationship management, preferably with experience as a Premier RM, Premier Sales Manager, or Wealth Coach at HSBC or a leading financial institution. In-depth expertise in portfolio planning, sales processes, and client management skills. Strong coaching and influencing abilities, with the capacity to drive results and influence team behaviors. Detailed knowledge of global anti-money laundering standards and relevant regulatory governance in the financial sector. Understanding of local and Group compliance regulations, and the ability to obtain HSBC-specific compliance knowledge if new to the company. Strong ability to multi-task and prioritize in a fast-paced, dynamic work environment. Global Presence: Work in one of the largest global financial institutions with a diverse, international team. Career Development: HSBC offers career growth and opportunities for professional advancement. Innovative Environment: Join a company that values forward-thinking and continuous innovation in wealth management. Join HSBC and achieve more in your career. Qualification : Post Graduate with 5 to 10 years of relevant experience

Vp Wealth Regional wealth coach Full-Time Wealth Management
GP

Medical Representative

Glaxosmithkline Plc

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Key Responsibilities: Visiting assigned HCPs and Pharmacy Stores on a daily basis Scanning the environment in a given territory to understand and establish channels (Customers) for increasing the access to products. Position the brands by using the strategic inputs, promotional activities recommended by Marketing and based on market intelligence Forecasting and Inventory Management at the distributor Follow company s guidelines and SOPs for all internal and external business activities Prepare and execute business plan which is aligned with territory performance and strategic objective of the company Requirements: Knowledge Acceptable level of Knowledge on Disease, Product and Compliance. Excellent understanding of Epidemiology and Competitive Market Good understanding of business, territory and planning is essential to this role Skills Excellent Networking and Communication Information gathering and use Business Analysis, Planning and Execution Negotiation skills Presentation skills Interpersonal skills High sense of initiative with a passionate, entrepreneurial spirit High learning agility

Medical Representative Medical representative Full-Time Pharmaceutical Sales
GP

Medical Business Associate - Women In Sales

Glaxosmithkline Plc

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Qualification : Bachelors degree in Science stream / B. Pharmacy.

Medical Business Associate Business Associate Women
PF

Medical Advisor -vaccines

Pfizer

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Description Job Title: Medical Advisor Job responsibilities: To actively contribute to the organization/business unit (BU)/TA cluster by taking responsibility for the scientific, technical and ethical soundness of all policies, statements and endeavors. To lead the BU medical team in all activities medically related to the allocated Pfizer Business Unit portfolio and provide high quality and timely service in the areas of medical initiatives/support to the assigned portfolio, Interactions with Healthcare Professionals, Continuing Medical Education, Clinical Research, Sales Force Training, Medical Information, and Performance/People Management, and support in the areas of New Product Development/ Branded Value Offerings, Regulatory Affairs, Quality Standards, and Business Technology A. Strategic/Policy: Provide tactical and strategic inputs, and business/technical expertise, to Product Management towards ethical promotion of assigned products, in the operational areas listed B. Operational: Medical Initiatives/support for the Allocated Portfolio (New/Key Detail/In-line Products) Provide strategic inputs and support towards creation of marketing/brand plans/medical development plans, and towards design and execution of medical-marketing programs/clinical programs, including initiatives to enhance access to medicines Initiate and/or review and/or approve promotional, training, and Continuing Medical Education (CME) material in compliance with relevant SOPs/regulations/industry codes/working practices Participate/facilitate/conduct customized promotional/educational interactions with Health Care Professionals (HCPs). These interactions include, but are not limited to, customer launch meetings, advisory boards, CME programs, scientific symposia, institutional presentations, etc. C. Clinical Research : In consultation with concerned stakeholder/vendor/interface, develop/write and/or review and/or approve protocol synopsis/final protocols/supporting documents per need (e.g., investigators brochure (IB), informed consent form (ICF), patient information sheets, etc.) for, Phase IV, PMS, Observational studies / surveys, Pharmacoeconomic / Outcomes Research studies, and other clinical projects / programs. In consultation with concerned stakeholder/vendor/interface, review and approve additional supporting documents/databases including ICF/CRF/SAP, etc. Assist in planning, organizing and preparing Investigational New Drug Applications (NDAs) Review/interpret data generated; write final reports for locally sponsored studies as required Develop and execute Publication Plan; review/approve/write manuscripts for publication of locally sponsored studies Develop and execute Information Dissemination Plan/Program Medical Information Provide useful, timely, accurate, and balanced medical information to internal (sales staff) and external (HCPs) customers, in adherence to relevant SOPs/policies D. Sales Force Training: Provide medical training to new sales staff on basic sciences/ TAs/assigned products. Provide refresher training to sales staff through ongoing training initiatives Provide pre-launch and launch training to sales staff for new products E. New Product Planning/Development: For global products, assist NPP team with preparing business case, and pre-commercialization programs/initiatives/activities to prepare internal and external stakeholders for new product launches. These include assistance with market research, stakeholder mapping, and early access programs Support New Product Planning, Marketing, and Business Development colleagues with medical evaluation and recommendations on opportunities to launch new products (e.g., licensing, acquiring, co-promotion, etc.) Support organization efforts at developing local formulations/line extensions through literature search/recommendations. Function as custodian for coordinating internal and regional approvals through the RFD (Request For Development) process F. Regulatory: Provide medical and product expertise towards registration of new products/indications with federal/state regulatory authorities through delivery of scientific presentations, provision of medical rationale and published literature, and liaison with key HCPs for obtaining support for new product/indication. Provide medical and product expertise towards defense of marketed products (regulators, NGOs, press, etc.) Write, revise, and review labeling documents for pipeline/local products per relevant SOPs Provide medical support towards processing of spontaneous/solicited AE reports, per relevant SOPs and/or working practices Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Medical

Medical Advisor Medical advisor Full-Time Medical Advisor - Vaccines
IP

Senior Cra

Icon Plc.

4+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

About the Role As a Senior CRA, you will join one of the world s largest and most comprehensive clinical research organizations. This role offers the opportunity to work alongside a world-leading pharmaceutical company focused on cutting-edge science in therapeutic areas such as cancer, cardio-metabolic diseases, vaccines, and oncology areas that make up 70% of their portfolio. This partnership spans 21 years and is dedicated to making a positive impact in these therapeutic areas, offering you a chance to contribute meaningfully to global health outcomes. Key Responsibilities Study Management: Perform all aspects of CRA duties including site selection, initiation, monitoring visits, and close-out visits through to database lock. Study Team Collaboration: Work closely with the client's study team while having a dedicated ICON line manager to provide continuous support. Site Oversight: Oversee all aspects of study site management, ensuring high-quality data and low query levels with robust Quality Assurance reports. What You ll Need Education: Degree in Pharmacy or related fields. Experience: 4+ years of prior monitoring experience in global trials, working within a Contract Research Organization (CRO) or pharmaceutical company. More than 2 years of global oncology study experience. Skills: Excellent written and verbal communication skills. Strong knowledge of international guidelines (ICH-GCP) and local regulations. Flexibility to travel and work from the sponsor's office during onboarding (around 3 days/week) if not traveling. What ICON Offers You ICON values the quality of its people and fosters a diverse and rewarding culture. Besides a competitive salary, ICON offers a range of additional benefits designed to promote well-being, work-life balance, and long-term financial security: Annual Leave: Various leave entitlements. Health Insurance: Tailored options for you and your family. Retirement Planning: Competitive offerings to ensure you can plan confidently for the future. Employee Assistance Programme: 24-hour access to over 80,000 professionals supporting well-being. Life Assurance: Financial security in the event of unforeseen circumstances. Additional Benefits: Options like childcare vouchers, gym discounts, health assessments, subsidized travel passes, and more (depending on your country). Qualification : Degree in Pharmacy or related fields.

Senior Full-Time Senior Clinical Research Associate (CRA) Clinical Trials Clinical research
MS

Country Medical Director, India

Msd

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Description Country Medical Director, India THE OPPORTUNITY The Country Medical Director (CMD) is the Senior Medical Leader for Our Company in a country and serves as the leader of the medical affairs organization in their geography Based in Mumbai, named one of the Best Companies for Women in India by Avatar, 2019. Join the premier biopharmaceutical company that has been in Asia Pacific for over 60 years We are a research-driven biopharmaceutical company. Our mission is built on the simple premise that if we follow the science and that great medicines can make a significant impact to our world. And we believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe. Our Medical Affairs team advances patient care by engaging in scientific exchange with external medical experts and industry leaders ensuring the scientific value of our products is understood. We connect, communicate and train internal employees to ensure a thorough understanding of the science behind the medicine and review further unmet medical needs to support collaboration to further differentiate our portfolio. WHAT YOU WILL DO: CMD is the primary country level contact for Medical Affairs (MA) and has the following key responsibilities: Develops and executes the MA strategy for the country Creates and maintains a high-performing, highly compliant MA organization for the country Manages the entire portfolio for Our Company allocates resources balancing global and local priorities Represents Medical Affairs in the Country Leadership Team and in cross-functional collaborations with other Research & Development functions, Human Health (HH), and others Communicates accomplishments, opportunities, and needs of the country/cluster to regional and/or global stakeholders Represents Our Company in external activities requiring the leadership and expertise of the country s Senior Medical Leader Responsibilities and Primary Activities: Leadership and Management of the Medical Affairs Organization People Proactively manages and develops talent Proactively identifies new opportunities and gaps vs. emerging needs and addresses in a timely manner by reallocating and training of existing staff and/or external recruitment Creates an empowering, compliant, collaborative, and innovation-focused work environment Builds a culture of quality and compliance through training, oversight, and collaboration Country Medical Affairs Plans (CMAPs) Strategically develops, executes, and delivers CMAPs, including tactical deliverables for each therapeutic area, such as post-licensure research, publication plans, investigator-initiated studies, and other knowledge transfer activities Ensures alignment of the CMAPs with global strategy and adherence to all relevant regulations, Policies and Standard Operating Procedures (SOPs) Manages the country-developed Protocol Concept Sheets (PCS), obtains regional and global approvals for new local data generation activities, and manages their execution Medical Affairs Management Provides oversight to the country medical information team, establishes processes and systems to ensure that medical information requests (MIRs) from healthcare professionals are addressed in a timely manner and in alignment with the global scientific response documents and training materials Manages approved operating administrative (e.g., salaries & travel) and life cycle management budget (e.g., advisory boards, local data generation, etc.) Oversees all activities of local medical department employees Oversees inspections and inspections audits, answering inquiries by health authorities, ethical committees, and internal auditors in conjunction with Regulatory, Pharmacovigilance (PV) and Global Clinical Trial Operations (GCTO) Collaboration with Key Internal Stakeholders The CMD represents Medical Affairs in cross-functional leadership teams and collaborations and advocates for the interests of the country (or cluster) with regional and global colleagues Country (or Cluster) Leadership Team Represents Medical Affairs and is the medical voice in the country (or cluster) executive management team Global Clinical Development (GCD), Global Clinical Trial Operations (GCTO), and Global Clinical Scientific Affairs (GCSA) Supports GCTO when requested Manages the submission and our Research & Development Division roles in the conduct of investigator-initiated studies. Leads country review of Compassionate Use Requests and Pre-License Patient Access (PLPA) programs and facilitates Chief Medical Officer (CMO) approval of these requests Center for Observational and Real-World Evidence (CORE), Market Access, Regulatory Affairs, HH, and Policy Interacts with CORE, Market Access, and Global Medical Affairs experts to develop and manage observational, real-world effectiveness and epidemiologic studies Collaborates with CORE, market access, regulatory and commercial colleagues by providing scientific expertise and managing the medical aspects of submissions for regulatory, reimbursement or tenders for Our company's entire portfolio of medicines and vaccines Provides medical expertise to the commercial product teams, ensuring the scientific and medical value of Our Company's products across all therapy areas Engagement with Key External Stakeholders The CMD represents Our Company as an executive leader and scientific expert to the external community. Serves as external interface with key stakeholders, insurers/government leaders, selected professional societies, medical-scientific institutions, and the broader scientific community to lead and execute the medical research and implementation strategy for Our company s innovative medicines, ensuring that the medical community is appropriately engaged with the information they need to support patient care needs (e.g., scientific advisory boards, scientific leader (SL) engagements, webin...

Medical Director Medical director India Full-Time
MS

Key Accounts Manager Oncology

Msd

3-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Description Key Account Manager THE OPPORTUNITY Key Account Manager is responsible for Efficiently manage the therapy area by effectively reaching out to customers and increases product awareness, answer queries and introduce new products. Also responsible for Customer Focus and have industry knowledge and schedule and plan the frequency of calls and personally visit the targeted doctors as per agreed coverage list. Based in Mumbai, named one of the Best Companies for Women in India by Avatar, 2019, 2020 and 2021. Join the premier biopharmaceutical company that has been in Asia Pacific for over 60 years. Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources.We support healthcare providers and healthcare systems meet the goals of the patients in their communities. Your role at our organization is integral to helping the world meet new breakthroughs that affect generations to come, and we re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. WHAT YOU WILL DO Key Responsibilities: Customer Focus and Coverage Proficient with the therapy and product related features/benefits including scientific information thereto, so as to effectively communicate with the medical doctors and handle product related customer queries. Actively participate in identifying key and potential medical practitioners and specialists in the respective therapeutic segment in the assigned territory, and prioritize for the purpose of systematic customer coverage so as to generate maximum prescription sales for the company s range of products as per business plan. Schedule and plan the frequency of calls and personally visit the targeted doctors as per agreed coverage list. Call on the Chemists, wholesalers as the case may be to track in-market sales of the products, booking of orders to ensure timely and adequate availability of products to meet market demand. Utilize customer focused selling techniques (CSSP), continually assessing the knowledge of the customer and strategize to maintain high customer confidence and customer knowledge of company products. Maintain current, approved protocol (CSSP) and promotional materials to be included in sales presentation/ detailing. Contact customers on regular basis and deliver informative sales presentations based on customers need. Constantly explore opportunities to develop new business within assigned therapy area. Sales Performance & Results Achieve and exceed the sales targets on a consistent basis through effective implementation of the sales promotion strategies and follow-up initiatives. Specialist in the product knowledge, therapy knowledge and detailing skills so as to enhance productivity levels as expected by the Company. Carry out Product Visibility and such ancillary or incidental activities related to the Products of the Company or Products of any other Company as may be decided from time to time, in accordance with any arrangement or agreement entered into by the Company with such other Company. Explore opportunities to develop new businesses within assigned therapy area. Planning & Sales Performance Management Tactically plans to generate tertiary demand generation Plans and executes field working as per approved tour programmes so as to cover all stakeholders as per decided frequency Takes follow-up initiatives on feedback and customer service requirements. Handles special product campaigns, new product launch campaigns as perCompany s plans. Covers the Nursing homes, clinics and hospitals as per agreed coverage requirements Collects data on annual budget for medicines, mode of purchase, rate contract/tendering etc. as may be required and takes initiatives to tap these business growth avenues. Assists in the collection of receivables, as per company policy. Key Account Management To nurture strategic relationships with top accounts, so a KAM must possess an in-depth knowledge of the company and its customers. KAMs need to have a strategic perspective that goes beyond short-term gains. They must be able to juggle many moving parts and orchestrate deals and long-term plans that align with a mutually beneficial strategy. Communication Meets Actively participate in Cycle meetings, periodic Sales & Marketing meeting and conventions. Conducts group meetings, medical education camps, speaker programmes as may be necessary from time to time for assigned therapy area. Guides and helps other team members within therapy area to design and execute scientific activities as per experience. Coaching and supervision Actively participate in training, orienting and handholding the new comers To be a Mentor to the Trainees, probationers and freshly inducted sales professionals in the assigned therapy area. Expert in the therapy area and constantly providing guidance and coaching to TMs and STMs as per need. To sanction leave of the sales professionals, as per company procedure. Liaising with the Stockists and distributors in connection with customer service requirements. Provides guidance and coachingto TMs as per need. To approve claims upto prescribed limits of authorized stockists, distributors, retailers in respect of breakages, date expiry, spoilage etc after due verification. In case of larger claims, provide accurate and vital inputs to the Management to take appropriate action. Company, Industry & Product Knowledge Demonstrate above average knowledge of all company marketed products, disease, therapy area, competitor products, promotional strategies and objectives. Develops a clear understanding of the Company s SOPS and protocols pertaining to his area of work. Imbibes the guidelines pertaining to Adverse Event Reporting and takes prompt action in compliance with the requirements. Market Analysis Maintain quality customer list, current profile of assigned key accounts, key influencers & clinical thought leaders....

Key Accounts Key Accounts Manager Key manager

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