Patient Education Jobs in Pune

AI/ML Engineer Experience: 2 3 Years Education: BBA, BSc, BTech/BE, MSc, MTech, MCA Location: Pune About the Role We are seeking a passionate AI/ML Engineer to design, build, and scale production-grade AI systems that power our platform. You will work on real-world AI problems such as document intelligence, real-time voice AI, and intelligent job-to-candidate matching systems. This role requires strong hands-on experience in LLM engineering, backend development, and AI system productionization. Required Skills Python (FastAPI) LangChain, LlamaIndex OpenAI API, Anthropic Good to Have Postgres (Pgvector), Supabase Redis Docker LangSmith GitHub Actions Roles & Responsibilities Build Agentic Workflows: Design and deploy AI agents capable of reasoning and decision-making using LangChain or LlamaIndex. Develop Voice AI Systems: Build low-latency, real-time conversational voice bots for candidate outreach using WebSockets, STT, and TTS, ensuring effective context retention and state management. Engineer Data Pipelines: Create robust parsing systems that enforce strict JSON outputs from LLMs for resume data extraction, along with data cleaning pipelines for unstructured formats (PDF/DOCX). Implement Advanced RAG Systems: Develop retrieval pipelines using Pgvector or Pinecone with hybrid search (semantic + keyword) for accurate job-to-candidate matching. Productionize & Monitor AI Systems: Set up tracing and observability using LangSmith to debug chains, monitor token usage, and optimize performance and cost. Backend Integration: Package AI logic into scalable, asynchronous microservices using FastAPI and Docker. Technical Requirements 1. Generative AI & LLM Engineering Experience enforcing structured JSON outputs using function calling. Strong prompt engineering skills (Chain-of-Thought, Few-Shot). Hands-on experience orchestrating complex AI pipelines using LangChain or LlamaIndex. 2. Voice AI & Real-Time Processing Experience with STT/TTS APIs (e.g., Whisper, Deepgram). Strong understanding of WebSockets and async programming for real-time audio streaming. Ability to design conversation managers with memory and context handling. 3. Search & Data (RAG) Experience with vector databases such as Pgvector, Pinecone, or Qdrant. Expertise in chunking, cleaning, and ingesting unstructured data. 4. MLOps & Production Engineering Observability and tracing using LangSmith. Writing automated AI evaluation scripts to test prompts before deployment. Experience optimizing cost by balancing model performance and token usage. 5. Core Backend Engineering Strong Python skills with FastAPI. Proficiency in async/await patterns for concurrent processing. Experience with Docker and relational databases (SQL). 6. Machine Learning & Algorithms Understanding of recommendation systems (Collaborative Filtering, Two-Tower models). Experience with ranking and re-ranking techniques (LTR, Cross-Encoders). Familiarity with traditional ML models using Scikit-learn or XGBoost. The Applied Mindset We Value Model Strategy: Ability to choose the right model based on cost, latency, and intelligence requirements. Security First: Awareness of prompt injection and jailbreaking risks and strategies to mitigate them. Hallucination Control: Strong grounding techniques to ensure factual and reliable AI outputs. Tech Stack Overview Languages: Python (FastAPI) AI & Orchestration: LangChain, LlamaIndex, OpenAI API, Anthropic Voice AI: Deepgram, Twilio Databases: Postgres (Pgvector), Supabase, Redis DevOps & MLOps: Docker, LangSmith, GitHub Actions Qualification : BBA, BSc, BTech/BE, MSc, MTech, MCA

Node.js Developer Experience: 2 5 Years Education: BSc, BTech/BE, BCA, MSc, MTech, MCA Location: Pune About the Role We are seeking an experienced Node.js Developer to join our growing engineering team. The ideal candidate will have strong backend development expertise, a solid understanding of scalable architectures, and a passion for writing clean, maintainable code. You will play a key role in designing and building high-performance backend systems that support our business applications. Required Skills Node.js, JavaScript Express.js, LoopBack (NestJS exposure is a plus) REST API development MySQL or other relational databases Good to Have AWS or other cloud platforms CI/CD pipelines and deployment workflows Key Responsibilities Design, develop, and maintain scalable backend applications using Node.js. Architect backend solutions during the requirement and design phases. Build and integrate secure, high-performance REST APIs. Collaborate with cross-functional teams to improve system design and functionality. Ensure code quality, scalability, and adherence to best development practices. Perform code reviews and mentor junior developers. Deploy and manage applications on cloud platforms such as AWS or Azure. Troubleshoot, debug, and optimize backend services. Technical Requirements 2+ years of hands-on experience in backend development with Node.js. Proficiency with backend frameworks such as Express, LoopBack, or NestJS. Strong experience with relational databases (MySQL, PostgreSQL). Familiarity with NoSQL databases such as MongoDB or DynamoDB. Good understanding of scalable system architecture and design patterns. Experience with code quality tools such as ESLint, Prettier, and static analysis tools. Strong problem-solving skills and ability to translate business requirements into technical solutions. Experience working in collaborative, cross-functional teams. Nice to Have Experience with cloud platforms like AWS or Azure. Exposure to CI/CD tools and automated deployment pipelines. Experience managing production deployments and monitoring applications. Qualification : BSc, BTech/BE, BCA, MSc, MTech, MCA

Digital Marketing Specialist Experience: 1 4 Years Education: BBA, BSc, BTech/BE, BCA, MSc, MTech, MCA Location: Pune About the Role We are looking for a results-driven Digital Marketing Specialist to join our team. The ideal candidate will have hands-on experience in executing digital marketing strategies within the IT or technology domain and a strong ability to generate inbound leads, build brand presence, and drive measurable business outcomes. Required Skills Digital Marketing SEO (On-page & Off-page) Social Media Management Email Marketing Campaigns Website Content Management Good to Have Canva Content Marketing PowerPoint Presentations Key Responsibilities Manage company social media handles and create posts as per the defined social media calendar. Plan, execute, monitor, and optimize paid ad campaigns across multiple digital channels. Generate inbound leads through digital campaigns, landing pages, and content initiatives. Manage website SEO to improve rankings, traffic, and overall visibility. Write and publish blogs, social media content, case studies, and articles. Ensure the website is consistently updated with the latest content. Create and execute email marketing campaigns to nurture and engage warm leads. Design sales, company, and marketing presentations using Canva and PowerPoint. Create high-converting landing pages for inbound lead generation. Preferred Skills & Competencies Strong expertise in Canva for creating engaging social media creatives. Excellent written and verbal communication skills. Solid understanding of content marketing strategies. Hands-on experience with AI tools for content generation and curation. In-depth knowledge of SEO best practices and analytics. Strong storytelling abilities with a creative mindset. Excellent research skills with the ability to simplify technical concepts. Ability to create impactful Canva and PowerPoint presentations. Qualification : BBA, BSc, BTech/BE, BCA, MSc, MTech, MCA

Sales Development Representative (SDR) Experience: 2 5 Years Education: BBA, BSc, BTech/BE, BCA, MSc, MTech, MBA/PGDM, MCA Location: Pune About the Role We are seeking a motivated Sales Development Representative to drive lead generation, build strong client pipelines, and support our global IT services business. The ideal candidate has experience in IT/SaaS sales, understands international markets, and thrives in a fast-paced, target-driven environment. Required Skills IT Sales / SaaS Sales Lead Generation Business Development Cold Calling Good to Have Email Marketing Cloud or Software Sales Excellent Communication Skills Key Responsibilities Proactively generate leads through cold calls, LinkedIn outreach, email campaigns, and networking. Qualify leads and nurture them through the sales funnel to create new opportunities. Schedule meetings, demos, and presentations for senior sales or technical teams. Maintain accurate CRM records and provide regular pipeline reports. Collaborate with marketing and delivery teams to align efforts and improve conversion rates. Clearly articulate complex IT services (cloud, AI, data, software development) to business leaders. Apply consultative selling techniques to understand client pain points and position IT services as value-driven solutions. Requirements 2 5 years of experience in inside sales or business development (IT services/SaaS preferred). Proven success in lead generation and pipeline development. Experience selling to North American and EU markets. Excellent verbal and written communication and presentation skills. Strong understanding of IT services (cloud, AI, data, software development preferred). Hands-on experience with CRM tools (Zoho, HubSpot, Salesforce, etc.). Self-motivated, target-driven, and comfortable working in a fast-paced environment. Qualification : BBA, BSc, BTech/BE, BCA, MSc, MTech, MBA/PGDM, MCA

Full-Stack Developer Experience: 2 3 Years Education: BSc, BTech/BE, BCA, MTech, MCA Location: Pune About the Role We are looking for a talented Full-Stack Developer with hands-on experience in both frontend and backend technologies. The ideal candidate is skilled in building scalable, maintainable, and high-performance web applications, working across frameworks like NestJS, ExpressJS, LoopBack, and ReactJS, while adhering to industry best practices. Required Skills Backend: NestJS, ExpressJS, LoopBack Frontend: ReactJS Database: SQL (PostgreSQL, MySQL) Good to Have Angular AWS or other cloud platforms PostgreSQL advanced features Knowledge of CI/CD pipelines Key Responsibilities Lead end-to-end product development, ensuring smooth integration and optimal performance for both frontend and backend systems. Architect and design robust, scalable solutions during project planning, aligning technical strategies with business goals. Set up and configure projects from scratch, establishing a strong foundation for frontend and backend frameworks. Deploy and manage applications on cloud platforms such as AWS, Azure, GCP, or Digital Ocean, ensuring reliability, scalability, and security. Mentor and guide team members, fostering technical growth and knowledge sharing. Explore and adopt emerging technologies to meet evolving product requirements and drive innovation. Collaborate with cross-functional teams, contributing to effective communication, critical thinking, and strategic decision-making. Requirements 2+ years of experience in backend development using NestJS, ExpressJS, or LoopBack. 2+ years of experience with frontend development using ReactJS. Strong experience with relational databases like PostgreSQL or MySQL. Experience deploying and managing applications on cloud platforms (AWS, Azure, GCP, Digital Ocean). Skilled at writing clean, maintainable, and efficient code while balancing business priorities. Excellent communication skills and a collaborative mindset. Familiarity with project management tools like JIRA and version control systems like Git. Good to Have Skills Knowledge of other backend frameworks such as Django, Flask, or Spring Boot. Understanding of AI and Machine Learning concepts. Hands-on experience with CI/CD tools for streamlined development and deployment. Familiarity with testing and automation frameworks to ensure software reliability. Qualification : BSc, BTech/BE, BCA, MTech, MCA

Business Development Specialist Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize their infrastructure with no upfront capital, funding and executing energy and equipment upgrades. Through Infrastructure Monetization, we enable clients to reinvest savings into growth, operating across 12,000+ sites globally with a mission-driven, fast-paced culture. Position Summary We are seeking a motivated Business Development Specialist (BDR) to join our sales development team. The ideal candidate excels at generating leads, building relationships, and supporting the sales pipeline within the technology and sustainability sectors. Key Responsibilities Lead Generation: Develop and implement outbound strategies via calls, emails, and social media to create new business opportunities. Lead Qualification: Identify and qualify potential leads from both outbound and inbound sources to ensure a high-quality sales pipeline. Target Account Research: Collaborate with Sales and Marketing to define and research key target accounts. Outreach: Make daily cold calls to new business accounts and manage the hand-off to sales executives. Market Analysis: Monitor market trends and optimize sales efforts to consistently achieve quotas and business objectives. Job Requirements Experience: 5+ years of sales experience, specifically in inside sales or telemarketing for US-based organizations. Communication: Strong verbal and written communication with the ability to handle objections and convert them into opportunities. Technical Skills: Knowledge of Salesforce or other CRM tools is highly advantageous. Industry Knowledge: Experience with Fortune 500 clients, US hospitals, or the building/energy sectors is a major plus. Education: Bachelor s degree in Business Administration, Marketing, or a related field. Perks & Benefits Wellbeing: Comprehensive health insurance, wellness apps, and mental health support. Financial: Competitive pay, performance bonuses, and equity participation. Flexibility: Generous PTO, hybrid work model, and family-first policies. Growth: Continuous learning programs and cross-functional growth opportunities. Qualification : Bachelors degree in Business Administration, Marketing, or a related field

Accounts Receivable Specialist Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize infrastructure through Infrastructure Monetization. Headquartered in Denver, we operate across 12,000+ sites in over 10 countries, focusing on measurable sustainability and operational impact. Position Summary Redaptive is seeking a self-motivated Accounts Receivable Specialist to join our Accounting Team in Pune. This role focuses on full-cycle Accounts Receivable activities, month-end close processes, revenue recognition, and collections, specifically supporting U.S.-based operations. Key Responsibilities Accounts Receivable & Analysis Manage full-cycle A/R activities: invoicing, payment application, and month-end close. Analyze A/R aging reports to identify trends, discrepancies, and areas for improvement. Conduct reconciliations to ensure accuracy in transactions and contract management. Collections & Reporting Proactively manage overdue invoices and resolve billing disputes with customers. Handle internal adjustments including credit memos, RMAs, and write-offs. Perform month-end duties: journal entries, deferred revenue, amortization schedules, and accruals. Generate regular Aging reports and respond to ad hoc financial requests. Collaboration & Audit Support Collaborate with sales, customer service, and finance to resolve collection issues. Maintain order records in Salesforce and assist with sales-type lease accounting. Prepare documentation for internal and external audits to ensure compliance. Required Skills & Qualifications Education: Bachelor s degree in Accounting or Finance (Master s preferred). Experience: 4 6 years of relevant A/R experience, preferably with U.S.-based organizations. Software: Proficiency in NetSuite and Microsoft Excel; experience with Salesforce is preferred. Core Knowledge: Strong understanding of accounting principles and revenue recognition. Attributes: Detail-oriented, proactive, and comfortable with flexible working hours. Perks & Benefits Financial: Competitive pay, performance bonuses, and equity participation. Wellbeing: Comprehensive health insurance and Employee Assistance Program. Flexibility: Hybrid work model and generous paid time off. Development: Access to curated learning programs and certifications. Qualification : Bachelors degree in Accounting or Finance (Masters preferred)

Job Title: Software Engineer (Java + JavaScript) Location: Pune Experience: 3 5 Years Company: TraceLink Company Overview: TraceLink s innovative software solutions and Opus Platform empower the pharmaceutical industry to digitize their supply chain, enabling enhanced compliance, visibility, and decision-making. Our technology helps reduce disruptions in medicine supply, ensuring patients worldwide receive the treatments they need. Founded in 2009, TraceLink operates from 8 offices globally, employing over 800 professionals, and serving more than 1,300 customers across 60+ countries. We are recognized as an industry leader by Gartner and IDC and are known for a positive and inclusive company culture as rated by Comparably. Position Overview: As a Software Engineer, you will be responsible for designing, developing, and maintaining microservices that handle large-scale data interactions, contributing to all stages of the application development lifecycle. This role focuses on leveraging our cloud-based, distributed architecture to build scalable and efficient software solutions. Key Responsibilities: Develop clean, maintainable, and efficient code primarily using JavaScript (Node.js) and Java/JavaRx Design software components that maximize the benefits of our fully distributed, cloud-native architecture Provide architectural input and participate in design reviews to ensure solutions meet performance and quality standards Collaborate with Product Management, Architecture, and QA teams to clarify functional and non-functional requirements Research and recommend new technologies, tools, and methodologies to keep TraceLink at the forefront of innovation Accurately estimate development tasks and deliver within Agile Scrum sprints Integrate third-party components as needed to enhance product functionality Required Skills and Qualifications: 3-5 years of experience in application design and development Hands-on experience with JavaScript (Node.js) and Java/JavaRx, with strong proficiency in at least one Solid understanding of RESTful APIs, Microservices architecture, and container orchestration (Kubernetes) Experience with event-driven architectures and asynchronous messaging systems Skilled in writing functional and unit tests Experience building and consuming REST APIs; knowledge of Apollo Client/Server and GraphQL is a plus Familiarity with at least one cloud platform, preferably AWS Experience with CI/CD pipelines, version control systems (Git), and infrastructure as code Demonstrated ability to work effectively in an Agile/Scrum environment Strong problem-solving, communication skills, and ability to work both independently and in a team Solid fundamentals in Computer Science including Data Structures and Algorithms Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related discipline. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related discipline

Position: Chief of Medical Services Location: Pune Experience: 10 15 Years (including 5+ years in a leadership role) Qualification: Mandatory: MBBS/MD Preferred: MHA / MPH / MBA in Healthcare Management License: Valid medical license and board certification About the Role We are seeking an accomplished and dynamic Chief of Medical Services to lead and oversee the clinical governance, medical operations, and quality of care across the hospital. This strategic role requires a senior medical professional with a proven track record in leadership, regulatory compliance, and operational excellence. As a key member of the leadership team, you will ensure that all medical services meet the highest standards of care, safety, ethics, and efficiency. Key Responsibilities Provide clinical leadership to guide the planning, implementation, and improvement of medical services Oversee adherence to hospital policies, protocols, and ethical practices across all clinical departments Lead the review and analysis of sentinel and adverse events to ensure continuous quality improvement Manage medical manpower planning, including recruitment, credentialing, and budgeting for consultants and junior doctors based on occupancy and hospital needs Collaborate with administrative and support departments to ensure timely execution of contracts, payments, and medical service-related processes Ensure all clinical services are delivered in line with the organization s standards, protocols, and regulatory guidelines (e.g., NABH, JCI) Conduct daily administrative rounds, engage in patient and family counselling, and address medical grievances effectively Supervise and enforce proper documentation, storage, and management of medical records in line with retention and medico-legal policies Ensure timely and accurate medico-legal documentation and follow-ups Monitor and drive statutory and regulatory compliance across all medical departments Required Skills & Competencies Strong clinical acumen backed by MBBS/MD qualification Proven leadership and team management capabilities in a healthcare setting Expertise in strategic planning, decision-making, and hospital administration In-depth knowledge of regulatory standards (e.g., NABH, JCI, MCI, statutory norms) Excellent interpersonal and communication skills for effective collaboration and conflict resolution Ability to lead multidisciplinary teams and ensure a patient-centric approach to care Eligibility Criteria MBBS and MD (mandatory); MHA/MPH/MBA in healthcare preferred 10 15 years of clinical experience, including 5+ years in a senior healthcare management or leadership role Valid medical registration and board certification Qualification : MBBS and MD (mandatory); MHA/MPH/MBA in healthcare preferred

Position: Specialist, Patient Experience Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients but often it doesn t. At Zocdoc, we re changing that by giving power to the patient. We ve built the leading healthcare marketplace across all 50 states, enabling patients to find and book in-person or virtual care with ease. By empowering patients with choice and transparency, we aim to raise quality and lower costs in healthcare. Your Impact: As a Patient Experience Specialist, you ll create magical moments that connect patients to Zocdoc s mission. Your proactive problem-solving and empathetic approach will ensure a seamless, supportive experience for patients navigating healthcare. You ll thrive in a collaborative culture, delivering top-tier customer service that inspires continued trust and advocacy. You ll Enjoy This Role If You Are: A natural optimist with empathy and enthusiasm for solving problems and building genuine customer connections. A team player who thrives in a collaborative and fun environment. Driven to deliver outstanding customer service experiences that make a lasting positive impression. Adaptable and eager to learn new techniques and systems. Day-to-Day Responsibilities: Support patients via chat, email, and phone to ensure a smooth Zocdoc experience. Multitask by managing multiple patient requests simultaneously. Use problem-solving skills to answer questions and help patients secure needed appointments. What Success Looks Like: Demonstrating initiative, resourcefulness, and attention to detail with a strong sense of ownership. Communicating clearly and effectively, thriving in both independent and team settings. Delivering top-notch customer service (service industry experience a plus). Quickly adapting and excelling in a fast-paced environment. Sharing a passion for improving lives through technology. Benefits: Join a smart, supportive, and mission-driven team. Competitive compensation and medical insurance. Daycare/creche facility for kids. Corporate wellness programs including Headspace. Cellphone and Wi-Fi reimbursement. Competitive parental leave. Annual sponsored health checkups. Sabbatical leave for employees with over 5 years at Zocdoc. About Zocdoc: Zocdoc is the nation s leading digital health marketplace, helping millions of patients find, compare, and book care easily. Founded in 2007 with a mission to empower patients, Zocdoc is committed to diversity, equity, and inclusion, building a collaborative team that reflects the communities we serve. We are proud to be an equal opportunity employer.

Customer Success Specialist Location: Pune, India Experience: 2+ years Job Type: Full-Time (On-site, US Shift) About ProMobi Technologies ProMobi Technologies is a leading Enterprise SaaS company based in Pune, India. Their product portfolio includes Unified Endpoint Management (UEM), Push-to-Talk communication, Consumer Finance, and HaaS. A key product, Scalefusion, provides cloud-based MDM solutions trusted by startups and Fortune 500 companies alike. About the Role As a Customer Success Specialist for Scalefusion, you'll play a critical role in managing the post-sales customer lifecycle. You ll be the bridge between customers and internal teams, ensuring a smooth onboarding experience, driving product adoption, and ultimately maximizing customer satisfaction and retention. Key Responsibilities Relationship Management: Serve as the primary point of contact for customers, providing ongoing support and strategic guidance. Customer Onboarding & Training: Guide new customers through product setup, deliver training sessions, and ensure early success. Support & Troubleshooting: Address user issues, resolve product-related queries, and coordinate with tech teams when necessary. Usage Monitoring: Analyze product usage trends to detect problems early and suggest optimization strategies. Revenue Growth: Identify upsell and cross-sell opportunities aligned with customer goals. Customer Advocacy: Relay feedback and feature requests to internal teams, acting as the customer s voice. Retention: Drive customer engagement and loyalty through consistent communication and value delivery. What You Bring Education: Bachelor s degree in Business, Marketing, or related field (or equivalent experience). Experience: 1 2 years in a customer-facing role, ideally in Customer Success or Account Management. Communication: Excellent verbal and written communication skills, with the ability to simplify complex technical concepts. Tools: Familiarity with CRM and ticketing platforms like Hubspot or Jira. Mindset: Empathetic, proactive, customer-centric, and comfortable working in a target-driven, fast-paced SaaS environment. Availability: Willingness to work US business hours (India night shift) from the Pune office. Bonus Skills Experience in the SaaS industry Understanding of Customer Success practices and metrics Multilingual communication abilities Qualification : Bachelors degree in Business, Marketing, or related field (or equivalent experience)

JOB DESCRIPTION Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Development & implementation of consistent as well as standardized business processes. Identify, gather, analyze and document business requirements and translate these into specifications. Effectively communicate business specifications to partners regarding UI UX, agreement and other onboarding requirements. Liaison with internal & external stakeholders for development, integration till successful implementation & go live & partner engagement post go live. Understand, enhance & deliver improved processes. Assist the support teams with other initiatives as and when required. Required Qualifications and Experience Background of Financial products with MBA in Finance/Operations or related fields. 2-3 years of project management experience with a financial services institution. Thorough understanding of development life cycle, development framework and methodologies and implementation with related to capability projects. Excellent presentation skills. Qualification : Background of Financial products with MBA in Finance/Operations or related fields.

Position Summary This role will be responsible for in-patient journey analysis and working with patient-level data to develop a robust solution for the client's teams. An expert in Patient Analytics who can guide and lead the team supporting pharma clients. Job Responsibilities Understanding & working experience towards patient analytics like patient journey, persistency, adherence, patient identification etc. Experience using various patient level data like APLD, EHR, patient registries etc. Can work across a variety of projects from advanced analytics, ad-hoc analysis and reporting. Strong in logical reasoning, structuring of analysis, asking the right questions and logical approach to analyse data, problems, and situations. Proficient in Microsoft Office suite. Teamwork and collaboration and can mentor junior associates. Articulate in communication written or verbal and able to convey ideas and information clearly to client or client facing teams. Willingness to learn and innovate. Experience in pharmaceutical sales and marketing analytics would be preferred. Contribute towards Axtria tools and capabilities as per the business requirements. Build organization capabilities by participating in Hackathon, solution design, and process automation. Effectively communicate with onshore/ client (as per business needs). Education Bachelor of Engineering in Others Bachelor Equivalent - Engineering Work Experience Overall 4-6 years of rich experience in the Pharmaceutical / Life Sciences Domain. We are looking for experts in the space of commercial pharmaceutical analytics- HCP analytics, payer analytics, and patient analytics. Relevant experience in Statistical/ modeling knowledge, ability to transform data to insights, good data visualization/ reporting skills. Exhibit expertise on pharma real-world data like APLD, EMR, Prescription data, formulary data etc. Worked on advanced analytics in the pharma domain throughout the patient journey like the line of therapy, switch analysis, source of business, segmentation, persistence & compliance, etc using various data sources. Strong communication, project management, and storyboarding skills. Technical knowledge- R/ Python/ SQL. Knowledge of self-service analytics platforms such as DataiKU/ KNIME/ Alteryx will be an added advantage. MS Excel knowledge is mandatory. Experience in Pharma commercial analytics experience will be preferred. Behavioural Competencies Teamwork & Leadership Motivation to Learn and Grow Ownership Cultural Fit Project Management Communication Technical Competencies Python SQL EXCEL Machine Learning Pharma Commercial Know How Patient Data Analytics Know How Others

Key Responsibilities: As a Regional Officer, you will act as the primary point of contact between KC Overseas and our Channel Partners in the region. You ll play a vital role in ensuring that our partners receive exceptional support while driving business growth. Your core responsibilities will include: Channel Partner Management: Visit Channel Partners regularly to address queries and provide necessary assistance. Set and work towards specific targets for student conversions from your assigned region through Channel Partners. Operational Efficiency: Fully understand our business model and SOPs to ensure smooth operations. Work closely with the Regional Manager and Head of Operations to devise strategies for regional growth. Regularly assess Channel Partners operations, identify challenges, and ensure that service quality and speed are maintained. Ensure that the Channel Partners' teams, including counselors, are well-trained and aligned with KC Overseas knowledge and SOPs. Collaboration with Business Units: Coordinate with the Head Office business units to provide Channel Partners with the necessary support. Liaise with Subject Matter Experts (SMEs) in different business units to ensure the partners have the expertise needed to effectively guide students. Regional Marketing Support: Plan and execute marketing activities in coordination with the Regional Manager. Provide on-the-ground support to the marketing team and assist in tailoring strategies for the specific needs of your region. Explore Careers at KC Overseas to learn more about life with us. Job Requirements: We re looking for a high-energy professional, preferably with 4-7 years of experience in overseas education or a related field. Key qualifications include: Strong collaboration skills to work with diverse teams and individuals. Ability to quickly learn domain knowledge and adapt to the education sector. Proven sales or operations experience in managing and supporting Channel Partners. A commitment to excellent customer service, ensuring partners are always well-supported. Strong focus on business growth through Channel Partners. Fluency in the local language of the assigned city or state. Meticulous attention to detail and patience in managing operations. We seek someone who is native to the assigned city/state and can effectively navigate the local landscape.

Job Overview: We are looking for a Customer Success Specialist (CSS) to join our team. In this role, you will be responsible for ensuring customer satisfaction throughout the post-sales lifecycle, focusing on customer adoption, support, program optimization, and expansion. The CSS will closely align with customers business objectives, ensuring that our solutions help them achieve their strategic goals. This role requires strong relationship-building skills, an analytical mindset, and the ability to collaborate effectively with cross-functional teams. Key Responsibilities: Onboarding Support: Collaborate with the Sales Team to ensure smooth onboarding for customers, facilitating a seamless go-live process and introducing them to the product. Ensure that customers understand the value and functionality of the solution from the start. Customer Experience Design: Work with customers to design tailored Customer Experience programs that align with the product capabilities and their strategic business goals. This ensures ongoing value and fosters long-term customer satisfaction and growth. Account Escalations & Support: Address customer issues promptly, whether they arise from alerts, red flags, or direct customer inquiries. Ensure timely resolution of critical issues or overdue support tickets to maintain customer satisfaction. Customer Renewals & Growth: Proactively identify and prioritize resources based on perceived risk, growth potential, strategic value, and the renewal timeline. Support customers to ensure their continued use of our solutions and increase renewal rates. Customer Adoption Monitoring: Monitor adoption rates for assigned accounts, providing insights to customers about their usage patterns. Share valuable feedback with the Sales and Marketing teams to inform customer success strategies. Collaboration with Marketing Team: Work closely with the Marketing team to build customer testimonials, case studies, and referrals, showcasing the value of our solutions and expanding our customer base. Periodic Health Checks: Conduct regular health checks for key accounts to monitor progress and resolve potential issues early. Ensure no last-minute surprises and that customers are consistently satisfied with the product. Contribute to Company Growth: Actively contribute to company goals, growth, and profitability by providing insights into customer success metrics and playing a key role in strategic decision-making. Key Requirements: Customer Understanding: Strong ability to understand customer requirements and guide them towards identifying financial success metrics and KPIs for their business. Data-Driven: Comfortable working with data and committed to driving a consistent engagement process that is measurable and repeatable. Fast-Paced Culture: Ability to thrive in an entrepreneurial, results-driven environment, handling multiple accounts and tasks efficiently. Interpersonal Skills: Excellent interpersonal skills to build and maintain strong customer relationships and communicate effectively with various stakeholders. Creative Problem-Solving: A creative thinker who can troubleshoot and resolve customer issues swiftly and effectively. Communication Skills: Strong verbal and written communication skills, with the ability to present ideas and solutions clearly. Organizational Skills: Extremely well-organized and analytical, capable of managing multiple projects while working under pressure. Teamwork & Independence: A proactive individual contributor who is also a strong team player, collaborating effectively with other departments and teams. Basic Technical Understanding: Ability to grasp and communicate basic technical concepts to customers, enabling them to make informed decisions. Shift Flexibility: Willingness to work in US/UK shifts as required by the business, to ensure customer needs are met across time zones. Preferred Skills: Experience with Customer Success Tools: Familiarity with customer success platforms like Salesforce, Zendesk, or similar tools is a plus. CRM Knowledge: Experience managing customer relationships and tracking customer satisfaction metrics using CRM tools. Impactful Work: Play a key role in customer satisfaction and retention while helping customers derive maximum value from our products. Collaborative Environment: Work with a dynamic and passionate team focused on delivering top-notch customer service. Growth Opportunities: Be part of a fast-growing company, where there are plenty of opportunities to learn and grow your career in customer success. If you're passionate about ensuring customers succeed, love problem-solving, and are eager to work with a diverse team, we want to hear from you! Apply now to join our team as a Customer Success Specialist and help us drive customer satisfaction and success.

About this job As a Robotics Trainer, you will train school students in robotics concepts and applications. Design and deliver training programs on robotics principles, including programming languages such as Python and C++, and hardware platforms like Arduino and Raspberry Pi. Develop curriculum materials, hands-on exercises, and assessments to facilitate learning and skill development. Responsibilities Design and deliver engaging robotics workshops and training sessions for students of all ages and skill levels. Develop and adapt curriculum materials to meet the needs of diverse learners and educational settings. Provide guidance and support to students as they work on robotics projects, troubleshooting technical issues and fostering creativity and problem-solving skills. Skills Requirement Strong technical skills and knowledge of robotics platforms, programming languages (e.g., Python, C++, Java), and hardware components (e.g., Arduino, Raspberry Pi). Excellent communication and interpersonal skills, with the ability to engage and inspire students from diverse backgrounds. Passion for robotics education and a commitment to promoting STEM literacy. Qualification BTech in Electronics & Telecommunication / BSc in Electronics Qualification : BTech in Electronics & Telecommunication / BSc in Electronics

About this job A Curriculum Developer is responsible for designing, creating, and implementing educational materials and programs. This role involves collaborating with subject matter experts, educators, and instructional designers to develop engaging and effective curriculum that meets educational objectives and learning outcomes. Responsibilities Collaborate with subject matter experts to understand learning objectives and content requirements. Design and develop curriculum materials, including lesson plans, course outlines, learning activities, assessments, and instructional resources. Utilize instructional design principles and learning theory to create engaging and effective learning experiences. Incorporate technology and multimedia tools to enhance curriculum delivery and student engagement. Conduct research on educational best practices, trends, and methodologies to inform curriculum development. Review and revise curriculum based on feedback, evaluation data, and changes in educational standards. Skills Requirement Proven experience in curriculum development, instructional design, or education-related roles. Strong knowledge of educational principles, learning theories, and curriculum design models. Proficiency in using educational technology tools, learning management systems, and multimedia resources. Excellent communication skills, both written and verbal. Attention to detail and organizational skills to manage multiple projects and deadlines. Creative thinking and problem-solving abilities to design innovative and engaging curriculum solutions. Qualification BA/B.Ed with experience in a relevant field Qualification : BA/B.Ed with experience in a relevant field

Legal Operations Associate Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize infrastructure with no upfront capital through Infrastructure Monetization. Founded in 2015 and headquartered in Denver, Colorado, we operate across 12,000+ sites in over 10 countries with a mission-driven, fast-paced culture. Position Summary Redaptive is seeking a Legal Operations Associate to support day-to-day activities within the Legal Department. This role is responsible for managing contracts, tracking legal workflows, and supporting compliance and process improvement initiatives in a growing, fast-paced organization. Key Responsibilities Contract Management & Tracking Prepare and file legal and corporate documents in internal systems. Maintain accurate records of contracts, legal files, and correspondence. Monitor contract lifecycles, including signature routing, renewals, and expirations. Coordinate contract requests between internal stakeholders and the Legal Department. Workflow Coordination Triage incoming legal requests and support task allocation to optimize turnaround times. Serve as a liaison between the Legal Department and other internal departments. Department Support Support legal due diligence, audits, and compliance documentation efforts. Liaise with external counsel and vendors for document collection. Participate in process improvement initiatives to enhance efficiency. Required Skills & Qualifications Software Tools: Familiarity with document management tools (e.g., Contract Wrangler, SharePoint, Salesforce). Task Management: Experience with ticketing systems such as JIRA or Asana. Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Knowledge: An understanding of legal document types is a plus. Experience: 1 2 years in a legal, compliance, or corporate administrative environment. Education: Bachelor s degree in Law, Business Administration, or a related field. Perks & Benefits Financial Wellbeing: Competitive pay, performance bonuses, and equity participation. Flexibility: Hybrid work model and generous paid time off. Growth: Access to continuous learning programs and certifications. Live Well: Comprehensive health insurance and Employee Assistance Program. Qualification : Bachelors degree in Law, Business Administration or a related field

Salesforce Developer Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize infrastructure with no upfront capital through Infrastructure Monetization. Headquartered in Denver, we operate across 12,000+ sites globally, fostering a culture of sustainability, innovation, and operational excellence. Position Summary Redaptive is seeking an experienced Salesforce Developer to enhance and optimize our Salesforce ecosystem. This role involves building solutions across multiple clouds, integrating external systems, and leveraging AI and automation to drive business growth and operational efficiency. Key Responsibilities Salesforce Development & Configuration Design and maintain customizations using Apex, Lightning Web Components (LWC), and Aura Components. Build declarative solutions using Salesforce Flows, validation rules, and page layouts. Support diverse business processes across Sales, Service, and Experience Clouds. Integration & System Support Integrate Salesforce with external systems via REST/SOAP APIs or middleware. Manage version control and CI/CD activities using tools like Git and Copado. Maintain data quality, migration, and the integrity of the sharing and security model. Business Collaboration & Delivery Gather requirements and deliver solutions in an Agile/Scrum environment using Jira. Conduct code reviews and ensure rigorous unit test coverage and quality assurance. Stay current with emerging Salesforce features, including Einstein AI and advanced automation. Required Skills & Qualifications Experience: 5+ years of Salesforce development (Apex, LWC, SOQL/SOSL, Triggers). Architecture: Deep understanding of Salesforce architecture and governor limits. DevOps: Familiarity with Git, Copado, and sandbox management. Certification: Salesforce Platform Developer I is required. Education: Bachelor s degree in Computer Science, IT, or a related technical field. Preferred Skills Certifications: Platform Developer II and JavaScript Developer I. Cloud Expertise: Experience with CPQ, Data Cloud, or Einstein Analytics. Middleware: Knowledge of MuleSoft or Workato. Perks & Benefits Financial: Competitive pay, performance bonuses, and equity participation. Flexibility: Hybrid work model and generous paid time off. Wellbeing: Comprehensive health insurance and Employee Assistance Program. Redaptive Extras: Creative workspaces and snack-stocked pantries. Qualification : Bachelors degree in Computer Science, IT, or a related technical field

Quality Specialist Location: Pune Job Type: Full-Time Job Summary The **Product Quality Specialist** plays a critical role in **assessing the quality of inbound and outbound documentation** to ensure compliance with internal quality control standards. This role requires knowledge of operational procedures, the ability to **identify process improvement opportunities**, and expertise in quality systems. The specialist will support both internal and external documentation needs, perform detailed analysis of non-conformances, and coordinate testing activities to maintain **high-quality standards across products.** Primary Responsibilities Documentation Review **Review source documents, including material test records**, to ensure quality, completeness, and compliance with engineering specifications. Record Monitoring & Issue Resolution Monitor, track, and follow up on outstanding record issues, ensuring **timely resolution of discrepancies.** Documentation Changes Respond to and coordinate any requested documentation changes, ensuring accurate recordkeeping. Archiving & Record Support Assist with archiving and scanning, and **provide electronic copies of archived records** as requested for internal and external stakeholders. Quality System Maintenance Help **maintain the quality system requirements** and ensure compliance with the company s standards and practices. Non-Conformance Management **Raise Non-Conformance Reports (NCRs)** for assemblies that do not comply with BOM, GAD, and testing requirements. Collaborate with cross-functional teams to perform **root cause analysis** and provide technical support for corrective actions. Testing & Witness Activities **Perform witness activities for testing** against product standards and NOV test procedures. Coordinate with **Third-Party Inspectors (TPI)** and customer representatives as needed. Test Procedure Development **Review, write, and prepare FAT (Factory Acceptance Test) procedures and test report formats** for new products. Support Quality Practices Assist in developing new work practices and procedures related to quality and continuous improvement. Supplier & Client Assessments Ensure that quality assurance assessments at suppliers and client sites are performed in compliance with company requirements. Training & SOPs Maintain up-to-date training on **Quality Standard Operating Procedures (SOPs)** in relation to the quality system. Facility/Group-Specific Responsibilities 3rd Party Coordination **Schedule and coordinate 3rd party-related tasks**, ensuring alignment with quality and manufacturing teams. Technical & Administrative Support Provide **technical and administrative support** to the quality function, assisting with documentation review, training, and error resolution. Work Order Documentation **Review Work Order specific reports**, including MTR, HT, Dimensional Inspection, and NDT reports, and others. Audit Support Assist in **API Audit document review and preparation**, ensuring all necessary documentation is in place. Product Standards Expertise **Ensure thorough understanding of product standards** (e.g., API 6A, 16A, 16C), particularly regarding quality, calibration, material, testing, and marking requirements. Multiple Task Management **Demonstrated ability to manage multiple tasks** and meet deadlines without compromising on quality. Education & Experience Qualifications Education Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred. Experience For Diploma Holders: **Minimum 6-8 years of experience in quality documentation review and testing** in a manufacturing environment. For Degree Holders: **Minimum 3-4 years of relevant experience.** Skills & Knowledge **Familiarity with MTR and quality documentation review.** Knowledge of hydraulic and electrical schematics. **Proficiency in Microsoft Office** (Word, Excel) and experience with Access and Oracle ERP systems is a plus. **Knowledge of API, ISO, and ASTM standards is preferred.** Job Requirements Documentation Management **Strong ability to manage and review complex documentation** and maintain accurate records. Quality Control & Testing Experience in witnessing tests and **reviewing product quality reports.** Cross-Functional Collaboration **Ability to work closely with cross-functional teams** to resolve quality issues and implement improvements. Behavioral Competencies Must maintain **good behavior and professional conduct** while interacting with colleagues and clients. **Strong written and verbal communication skills** for interacting with various departments, customers, and auditors. Technical Competencies **Strong proficiency in using MS Office** and familiarity with ERP systems (Oracle, Access). **Basic understanding of welding, ASTM standards, and product testing procedures.** Qualification : Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred