Patient Safety Jobs in Chennai

Job Title: General Manager Quality / Safety (QEHS) Location: Chennai Experience: 15 25 years Education: B.E. / B.Tech / M.E. / M.Tech with QEHS Certification Job Summary We are looking for a seasoned professional to lead the Quality, Environment, Health & Safety (QEHS) functions across our organization. The role involves developing, implementing, and overseeing safety initiatives, compliance programs, training modules, and quality policies to ensure a safe and compliant work environment across infrastructure and project sites. Key Responsibilities Lead the organization s QEHS strategy, ensuring adherence to industry standards and regulatory requirements. Oversee all EHS (Environment, Health & Safety) activities, including safety audits, risk assessments, and incident investigations. Drive safety initiatives, enforce safety policies, and maintain a culture of continuous improvement in safety performance. Design and implement safety training programs for employees and contractors at all levels. Ensure statutory and regulatory compliance related to workplace safety and environmental standards. Collaborate with project, engineering, and operations teams to integrate safety and quality into every stage of the project lifecycle. Maintain and enhance the company s quality management systems and certifications (ISO, OHSAS, etc.). Monitor QEHS performance metrics and present regular reports to senior leadership. Manage and lead cross-functional teams during internal and external audits. Ideal Candidate Profile Engineering degree (B.E. / B.Tech / M.E. / M.Tech) with a recognized QEHS certification (e.g., NEBOSH, IOSH, ISO Lead Auditor, etc.). 15 25 years of experience in QEHS roles, with a strong background in infrastructure, construction, or renewable energy sectors. Proven managerial experience in leading safety initiatives, compliance programs, and safety culture development. In-depth knowledge of national and international safety standards and quality frameworks. Excellent leadership, training, communication, and team-building skills. Ability to handle multiple projects and stakeholders with a proactive and detail-oriented approach. Qualification : B.E. / B.Tech / M.E. / M.Tech with QEHS Certification

About ICON: ICON is the world s largest and most comprehensive clinical research organization, driving innovation to improve global healthcare. We are dedicated to delivering high-quality clinical trials and research solutions, helping our clients transform healthcare. As part of our dynamic team, you ll contribute to life-changing solutions and work in a diverse, inclusive environment that values performance and talent development. Role Overview: The Investigator Payments Coordinator plays a crucial role in supporting the Investigator Payments Group (IPG), ensuring the accurate and timely processing of investigator payments in accordance with clinical trial contracts. This role requires excellent communication, attention to detail, and the ability to manage payments efficiently in collaboration with multiple internal and external stakeholders. Key Responsibilities: Leadership & Teamwork: Embrace ICON s values of People, Clients, and Performance by recognizing the importance of teamwork, leadership, and client satisfaction. Support the Investigator Payments team with setup and maintenance of investigator payments. Be the point of contact for issue escalation when senior members of the team are unavailable. Continuously strive to improve personal job performance and stay updated on IPG systems and processes. Contribute to creating a positive and collaborative working environment. Client & Stakeholder Engagement: Prepare communication materials and payment data for internal/external clients related to investigator payments and reporting. Conduct training sessions and meetings related to IPG processes and procedures. Handle and route payment queries to the correct team member and escalate delays or issues in a timely manner. Actively manage relationships with clinical teams, vendors, and staff to ensure smooth payment processes. Oversee Clinical/IPG study status meetings and report on study progress in relation to investigator payments. Operational Excellence: Quality oversight: Ensure payments are processed accurately and efficiently in accordance with IPG processes, timelines, and quality standards. Payment Due Form Accuracy: Validate payment forms by comparing paper copies with electronic files to ensure proper coding and accuracy. Maintain accurate financial records, ensure vendors are set up in ICON s financial systems, and handle any updates related to financial information. Review site contracts and accurately set up payees and budget schedules in line with signed agreements. Collaborate with Project Managers to ensure timely payment runs aligned with investigator contracts. Administrative & Reporting: Organize and maintain all necessary clinical study and IPG documentation. Prepare meeting minutes, send requests, and organize logistics for meetings. Ensure all necessary logs and tracking tools are maintained for ongoing studies. Contribute to writing and updating IPG SOPs/Work Procedures to improve workflows and ensure compliance. Monitor and implement process improvements within IPG and contribute to broader organizational initiatives. Qualifications & Skills: Educational Background: Bachelor s degree or equivalent in Life Sciences, Pharmacy, Nursing, or related field. Experience: 2+ years of experience in clinical trial payments, financial systems, or a related role within clinical research. Familiarity with clinical trial payment processes and systems (e.g., ICONomics). Strong experience in data reconciliation, contract review, and payment quality control. Skills & Competencies: Strong communication skills with the ability to liaise effectively with internal and external stakeholders. Excellent organizational skills with attention to detail and accuracy. Proven ability to manage and prioritize tasks in a fast-paced environment. Knowledge of clinical trial financial processes, SOPs, and regulations. What ICON Can Offer You: ICON is committed to fostering a diverse and high-performing culture. In addition to a competitive salary, we offer a range of benefits designed to enhance your well-being and support a healthy work-life balance, including: Annual Leave Entitlements Health insurance offerings tailored to you and your family s needs Retirement planning opportunities for future savings Global Employee Assistance Programme (LifeWorks) providing 24/7 support Life Assurance Flexible benefits such as childcare vouchers, gym memberships, subsidized travel passes, and more. Why Join ICON? By joining ICON, you will become part of an innovative, client-focused team dedicated to making a difference in global healthcare. You will have the opportunity to grow professionally, contribute to life-changing projects, and thrive in a supportive and dynamic environment. Qualification : Bachelors degree or equivalent in Life Sciences, Pharmacy, Nursing, or related field.

Role Title: AT-GTEL, Chennai Line: Scientist (Chem Analytical) Global Job levels Job Family Group: Research and Development Job Family: 093- Chemistry-Analytical Job Category: Research Job Level: R01 - Associate Scientist Job Code: 600061 Management Level: J040 (04B) Why Patients Need You Pfizer s purpose is to deliver breakthroughs that change patients lives. Research and Development is at the heart of fulfilling Pfizer s purpose as we work to translate advanced science and technologies into the therapies and vaccines that matter most. Whether you are in the discovery sciences, ensuring drug safety and efficacy or supporting clinical trials, you will apply cutting edge design and process development capabilities to accelerate and bring the best in class medicines to patients around the world. Accountability: Responsible for Analytical Method development, Method Validation (for E&L workflow support is preferred), Method transfer, Routine analytical and stability study support for API, Intermediates and different DP formulations with the guidance and mentorship by senior chemist or supervisor. What You Will Achieve As a Scientist, you will be at the center of our operations and you ll find that everything we do, every day, is in line with an unwavering commitment to quality. With your deep knowledge in the discipline, you will be an active team member who influences at the project team level. You will perform qualitative and quantitative analyses of organic, inorganic compounds, or biologics to determine chemical and physical properties during chemical syntheses, fermentation or drug product development process. You will be using your scientific judgment to adapt standard methods and techniques by applying prior work experience and consulting others. Your ability to plan will help in preparing short-term work activities on projects. Your creativity in developing novel processes and new ideas will be used frequently. You will undertake mentoring activities to guide your team members. It is your hard work and focus that will help in making Pfizer ready to achieve new milestones and help patients across the globe. Responsibilities: He should adhere both quality and safety compliance according to organizational policies/procedures and regulatory guidelines. Responsible for development analytical methods and analytical method validation by UPLC, HPLC, GC, for API, DP, Intermediate and Raw materials. Working on E&L workflow is preferred. Test According to International Standards: Extractables & Leachables assessments for finished packaging: EMA, US-FDA, USP , , recommendations of PQRI Migrations-/simulated use studies Leachables shelf-life studies (GMP/cGMP studies) Should be conversant with the below analytical Techniques Headspace coupled to gas chromatography with mass spectral detection (HS-GC/MS) Gas chromatography with a mass spectral detection (GC/MS) Liquid chromatography with a diode array detection combined with mass spectral detection (HPLC-UV/MS) Liquid chromatography with multiple order mass spectral detection (LC/MS/MS) Inductively coupled plasma with optical emission detection (ICP-OES) and ICP-MS. UV/VIS Spectrophotometry Wet chemical methods: pH, TOC, conductivity, and others Other experiences: Ensure technical output is compliant with all Global Training Curricula for the instrument operations, material handling and certifications related to, Quality Ops, Manufacturing and EHS. Ensures compliance to local and corporate procedures and ensures all data packages are audit ready and transferable. Coordinate with cross functional teams to ensure timely execution and resolution of all deliverables versus target milestones. Requirements for all Global Job Levels Preferred Qualifications MSc/M Pharm/ Ph.D Preferred years of experience 2 to 4 years of Experience Experience with interdisciplinary drug development teams and industrial experience developing analytical strategies and methods in support of product and process development and to assess the quality and characteristics of biotherapeutics Experience working in a regulated environment, such as Good Laboratory Practices {part of GxP} Effective verbal and written communication skills Relationships: Small Molecule Technology Global Technology & Engineering Global Supply Chain Regulatory Sciences Global EHS Pharmaceutical Sciences Small Molecule Contract Research, Development and Manufacturing Organizations Academic Institutes Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Research and Development #LI-PFE Qualification : MSc/M Pharm/ Ph.D

Site Engineer Location: Chennai Position Summary We're looking for a motivated Site Engineer to manage day-to-day construction activities, ensuring adherence to approved drawings, quality standards, and safety protocols. This role involves coordination with contractors, monitoring site progress, planning materials, and maintaining accurate documentation to support smooth project execution. Key Responsibilities Review and verify architectural drawings against CMDA-approved plans prior to project initiation. Regularly compare architectural GFC drawings and revisions for accuracy. Cross-check structural and architectural drawings for alignment and consistency. Examine MEP and other technical drawings before execution begins. Conduct concrete cube testing for major concreting works (footings, columns, slabs, etc.). Enforce safety and environmental standards as per organizational policies. Ensure project quality aligns with company and ISO standards. Monitor the performance of contractors and subcontractors. Promote good workmanship and reduce material wastage on-site. Implement project plans to ensure timely completion. Maintain site documentation: daily logs, labor reports, and progress reports. Maintain essential quality and safety records (e.g., pressure test reports, watertightness reports). Supervise and approve work execution, ensuring compliance with designs and layout precision. Raise material indents in advance (minimum 7 working days prior) for timely procurement. Qualifications Bachelor s Degree (BE/B.Tech) or Diploma in Civil Engineering. Strong project management and time management skills. Proficient in interpreting technical drawings and construction standards. Candidate Profile Self-motivated, energetic, and goal-oriented. Quick learner with a proactive approach. Strong analytical thinking and attention to detail. Sound business acumen and interpersonal skills. Decisive, dependable, and quality-focused. Excellent written and verbal communication abilities. Team player with the ability to collaborate across disciplines. High standards of integrity and accountability. Qualification : Bachelors Degree (BE/B.Tech) or Diploma in Civil Engineering

Job Title: General Manager Engineering (Wind & Solar Infrastructure) Location: Chennai Experience: 15 20 years Education: B.E. / B.Tech / M.E. / M.Tech (Electrical / Civil) Job Summary We are looking for a dynamic and experienced engineering leader to take full ownership of the design and detailed engineering of wind and solar infrastructure projects, covering both civil and electrical domains. This is a senior leadership role requiring expertise in large-scale renewable energy projects, with a strong focus on design efficiency, cost optimization, and stakeholder coordination. Key Responsibilities Lead the end-to-end design and engineering of wind and solar power infrastructure, ensuring technical excellence across civil and electrical disciplines. Collaborate with internal departments, external consultants, and funding agencies to ensure seamless project execution and stakeholder alignment. Drive cost and design optimization strategies to improve project viability and ROI. Supervise and guide a multidisciplinary engineering team, ensuring adherence to quality, safety, and regulatory standards. Provide strategic input on technical planning, budgeting, and resource allocation. Review and approve engineering drawings, specifications, and technical documentation. Keep abreast of emerging technologies and engineering best practices to integrate into ongoing and future projects. Represent the engineering team in cross-functional meetings, audits, and regulatory discussions. Ideal Candidate Profile 15 20 years of progressive experience in engineering roles, preferably within the renewable energy or infrastructure sectors. Proven expertise in large-scale utility solar projects is highly desirable. Strong technical background in civil and electrical engineering, with hands-on project experience. Demonstrated leadership in managing large teams and complex stakeholder environments. Excellent communication, decision-making, and project management skills. Familiarity with engineering software tools and compliance standards relevant to the renewable sector. Qualification : B.E. / B.Tech / M.E. / M.Tech (Electrical / Civil)

Job Title: Engineer Civil Location: Chennai Experience: 5 10 years Education: Diploma / B.E. / B.Tech (Civil Engineering) Job Summary We are looking for a skilled Civil Engineer to support the design and detailed engineering of civil components for solar, wind, and transmission & distribution infrastructure projects. The ideal candidate should have hands-on experience in infrastructure project design, strong technical knowledge, and the ability to work collaboratively with multidisciplinary teams. Key Responsibilities Prepare and review designs, drawings, and technical specifications for the civil components of solar and wind energy projects. Carry out detailed engineering for foundations, structural layouts, site grading, drainage, roads, and other civil works. Support design activities for transmission and distribution infrastructure, including substation civil works. Coordinate with electrical, structural, and geotechnical teams to ensure integrated design delivery. Ensure that designs comply with applicable codes, standards, and client requirements. Assist in site evaluations, feasibility studies, and preparation of Bill of Quantities (BOQs). Work closely with procurement, construction, and project teams to support execution and resolve site-related technical issues. Maintain documentation and support internal and external design reviews. Ideal Candidate Profile Diploma or Bachelor s Degree in Civil Engineering. 5 10 years of relevant experience in civil design and engineering, preferably in renewable energy or infrastructure sectors. Proficient in design software (e.g., AutoCAD, STAAD, Civil 3D) and Microsoft Office tools. Strong understanding of industry standards, codes, and best practices in civil engineering. Good communication and teamwork skills. Attention to detail and ability to manage multiple priorities in a deadline-driven environment. Qualification : Diploma or Bachelors Degree in Civil Engineering

Shift Incharge Production Location: Chennai Experience: Minimum 5+ years Qualification: BE / Diploma Mechanical / Plastics / CIPET Industry: Polymer Auto-Components Job Description: As a Shift Incharge Production, you will be responsible for overseeing and managing the daily production activities on your shift, ensuring targets are met with quality and efficiency. You will collaborate closely with the Section Incharge, Maintenance, and Quality teams to optimize plant operations and maintain safety standards. Key Responsibilities: Participate in daily review meetings with the Section Incharge to understand production targets, in-house rejection (IHR) targets, maintenance schedules, and discuss any deviations. Analyze previous shift/day production performance; compare against targets and plan corrective actions to recover losses. Develop and implement a work plan for production activities aligned with daily production requirements. Oversee the end-to-end production process including all cell operations to ensure achievement of production targets. Identify and control production bottlenecks to maximize plant efficiency. Resolve operational issues impacting production capacity; escalate critical problems to the Section Incharge. Coordinate with maintenance teams to prioritize maintenance requests minimizing machine downtime and limiting breakdowns to 3-4%. Monitor actual production versus scheduled production; analyze deviations and implement corrective measures. Track consumables usage per product unit to optimize utilization and control manufacturing costs. Analyze daily in-house rejection (IHR) data, identify root causes, and support implementation of corrective actions to reduce wastage. Implement process improvements suggested by supervisors and participate in Kaizen and continuous improvement initiatives. Provide inputs for improving plant operating procedures to enhance quality and system performance. Ensure proper documentation and maintenance of QMS records, logbooks, safety documents, and other production data. Report and investigate all HSSE incidents; ensure timely execution of preventive actions. Conduct regular training and safety talks for production staff and contract workforce on HSSE, legal, environmental, and fire safety compliance. Facilitate internal and external audits to ensure compliance with all applicable production, environmental, health, and safety regulations. Job Requirements: BE / Diploma in Mechanical, Plastics, or CIPET. Minimum 5 years of experience in production, preferably in Polymer Auto-Components manufacturing. Strong knowledge of production planning, quality control, and maintenance coordination. Familiarity with HSSE standards and compliance. Proven ability to lead teams, manage workflows, and resolve operational challenges. Qualification : BE / Diploma in Mechanical, Plastics, or CIPET

Job Title: Senior Microbiologist Location: Chennai Employment Type: Full-time Company Overview: SGS is the world s leading inspection, verification, testing, and certification company. Known globally for quality and integrity, we employ over 94,000 people across 2,600+ offices and laboratories worldwide. Position Summary: We are seeking a highly skilled Senior Microbiologist to join our Chennai laboratory team. The ideal candidate will have comprehensive experience in microbiological testing, method validation, and compliance with regulatory and quality standards related to food, water, and agricultural products. Key Responsibilities: Perform routine microbiological and biochemical laboratory tasks as assigned Maintain accurate records and documentation per laboratory standards and quality system requirements Complete method validations and compile related data, reports, and spreadsheets Review and confirm test results before forwarding for report generation Ensure strict adherence to laboratory safety protocols for chemical and microbiological work Be flexible to work additional hours or shifts when necessary Assist with audit documentation review and ensure compliance with lab specifications Conduct biological testing operations aligned with lab accreditation standards Work collaboratively within a team while maintaining adaptability to meet quality objectives Focus on microbiological testing in compliance with NABL certification and approvals from EIC and BIS Qualifications: Essential: M.Sc. in Microbiology Desirable: M.Sc. or B.Tech in Chemistry, Biochemistry, Microbiology, Food Technology, or Biotechnology Experience: 4 to 8 years of relevant experience in a commercial testing lab focused on microbiological analysis of natural, food, and agricultural products Strong knowledge of ISO 17025 and regulatory standards including BIS, EIC, APEDA, and NABL Expertise in microbiological test scope assessments per Codex, EU, and FSSAI food product standards Proficiency in spectrophotometry measurements, method optimization, validation, and verification Qualification : M.Sc. or B.Tech in Chemistry, Biochemistry, Microbiology, Food Technology, or Biotechnology

Job Title: Executive Chemist Location: Chennai Employment Type: Full-time Company Overview: SGS is the world s leading inspection, verification, testing, and certification company. Renowned globally for quality and integrity, we operate with over 94,000 employees across more than 2,600 offices and laboratories worldwide. Position Summary: We are looking for a detail-oriented Executive Chemist to join our Chennai laboratory team. The ideal candidate will have solid experience in chemical and biochemical testing within the food, water, and agricultural sectors, ensuring compliance with quality and regulatory standards. Key Responsibilities: Execute all assigned routine chemical testing tasks accurately and efficiently Maintain proper documentation and records related to laboratory analyses Conduct method validations and prepare related data, spreadsheets, and supporting documents Verify test results and forward them for report generation Adhere strictly to laboratory safety protocols for chemical and microbiological work Work flexible hours, including extra shifts when required Ensure complete and compliant documentation in line with quality management systems Review and finalize audit documentation ensuring all requirements are met Accurately record laboratory actions as per specifications Demonstrate thorough understanding of chemical analysis techniques used in testing Support chemical testing operations required for lab accreditation Qualifications: Essential: M.Sc. in Chemistry Desirable: M.Sc. or B.Tech in Chemistry, Biochemistry, Microbiology, Food Technology, or Biotechnology Experience: 3 to 6 years of relevant experience in a commercial testing lab focusing on physicochemical analysis of natural, food, and agricultural products Ability to assess nutritional values in FSSAI-defined food products Strong understanding of spectrophotometry measurements Knowledge of method optimization, validation, and verification Familiarity with regulatory standards and requirements of BIS, EIC, APEDA, and NABL Qualification : M.Sc. or B.Tech in Chemistry, Biochemistry, Microbiology, Food Technology, or Biotechnology

Job Title: Senior Executive (GC + HPLC) Location: Chennai Employment Type: Full-time Company Overview: SGS is the world s leading inspection, verification, testing, and certification company, recognized globally for its commitment to quality and integrity. With over 94,000 employees and a network of more than 2,600 offices and laboratories worldwide, we provide trusted services across multiple industries. Position Summary: We are seeking an experienced Senior Executive with expertise in Gas Chromatography (GC) and High-Performance Liquid Chromatography (HPLC) to join our Chennai laboratory team. The role involves performing routine tasks, method validations, maintaining records, and ensuring compliance with quality and safety standards within the food and agriculture sectors. Key Responsibilities: Execute all assigned routine GC and HPLC laboratory tasks accurately and efficiently Maintain and organize paperwork and records as per laboratory requirements Complete method validations and prepare related spreadsheets, raw data, and supporting documentation Verify test results and forward necessary documents to reporting teams Ensure compliance with laboratory safety protocols in both chemical and microbiological laboratories Willingness to work extra hours or shifts as needed Maintain a clean and organized work environment Key Deliverables: Complete documentation in line with quality management system standards Review audit documentation to ensure completeness and compliance Record actions according to laboratory specifications Qualifications: Essential: M.Sc. in Chemistry Desirable: M.Sc. or B.Tech in Chemistry, Biochemistry, Microbiology, Food Technology, or Biotechnology Experience: 8 to 12 years of relevant experience in GC and HPLC within the food and agriculture sector Qualification : M.Sc. or B.Tech in Chemistry, Biochemistry, Microbiology, Food Technology, or Biotechnology

Manager, Country Operations (India) Location: Chennai, India Team: Teleport (AirAsia's logistics arm) Focus: Air Freight Operations, Ground Handling & 3PL Coordination Teleport is reimagining logistics across Asia. Every day, we move cargo through 100+ airports fast, secure, and efficiently. Our goal? Be the go-to end-to-end delivery solutions provider in Asia. To do that, we need leaders who thrive in a fast-paced, startup-like culture. About the Role We're looking for a hands-on Country Operations Manager to take ownership of our air cargo operations in India. You ll lead day-to-day operational performance, work closely with Cargo Terminal Operators (CTOs), ground handling teams, customs, and 3PLs, and act as the key link between strategy and execution. This is a dynamic, multi-disciplinary leadership role with a strong focus on process improvement, stakeholder engagement, and operational excellence. What You'll Be Doing A Day in the Life Operations Management Oversee daily air freight operations: loading, unloading, handling Ensure shipments (including hazardous goods) comply with all legal & safety regulations Conduct toolbox meetings, weekly/monthly ops reviews, and lead operational briefings Maintain SLA adherence for shipment movement and handover Performance & Process Improvement Monitor key KPIs and operational costs (fuel, packaging, etc.) Drive productivity optimization through staffing, capacity, and resource planning Lead new initiatives to reduce CPP (cost per parcel) and enhance delivery timelines Analyze fleet/community budgeting and forecast volumes to scale delivery capacity Stakeholder & Partner Engagement Coordinate with CTOs, airport authorities, freight forwarders, and internal departments Onboard and manage 3PL vendors with performance tracking Respond to customs-related inquiries and ensure timely, compliant declarations Team Leadership & Training Resolve staff conflicts, motivate teams, and handle feedback loops Design and roll out training/coaching programs for ground teams and couriers Implement safety and compliance initiatives to maintain operational integrity What You Need to Succeed Must-Have Skills Excellent communication and interpersonal skills (English fluency required) Strong data accuracy and reporting skills Proficiency in Microsoft Office and operational software High attention to detail accuracy is non-negotiable Hands-on experience leading logistics or operations teams Leadership Style We Value Willing to roll up your sleeves lead by example Biased for action speed > perfection Transparent, proactive communicator Goal-focused, flexible on execution People-first mindset we treat our team with respect and empathy At Teleport by AirAsia, we don t just move cargo we move fast, solve hard problems, and build the future of logistics across Asia. You ll get the chance to lead meaningful projects, work with cross-functional teams, and shape the country-level operations strategy. We embrace diversity and are proud to be an equal opportunity employer. Everyone is welcome here. Apply now and help us change how Asia delivers.

Assistant Manager SOM (Support Operations & Maintenance) Location: Chennai (Work from Office) Job Type: Full-Time Experience: 3 to 6 Years (with at least 1+ year in a lead/senior role) About the Role We are looking for a proactive and people-oriented Assistant Manager SOM to join our Chennai HQ. This is a hybrid role that blends technical product support, process optimization, and team leadership. You'll play a key part in driving daily operations, mentoring the support team, optimizing processes, and ensuring timely and high-quality deliverables. Key Responsibilities Serve as the point of contact for support escalations and team-related queries. Troubleshoot client-side issues and provide clear resolutions or workarounds. Deliver exemplary support to both internal and external stakeholders. Analyze and improve end-to-end product support processes. Lead automation initiatives to reduce manual work and streamline workflows. Monitor SLA/KPI compliance, proactively addressing potential delays. Take ownership of team outputs and deliverables, ensuring consistency and quality. Maintain and contribute to internal documentation and knowledge bases. Provide insights from support trends to aid product and customer experience improvements. Promote a collaborative, learning-focused team culture. Identify skill gaps and recommend training/tools for team development. Manage and track support tickets, ensuring timely resolution and SLA adherence. Collaborate cross-functionally using support tools and integrations. Utilize browser DevTools to inspect HTML/CSS, debug JS errors, and analyze console logs. Acceptance Criteria Experience: 4 6 years in customer/product support. 1+ year in a leadership or senior support role. Technical Skills: Proficient with Jira or similar support platforms. Strong debugging skills using browser developer tools. Knowledge of HTML, CSS, JavaScript errors, caching, and browser compatibility. Experience with RESTful APIs testing and debugging via Postman or similar tools. Familiar with user authentication, including SSO (SAML, OAuth2). Understanding of network fundamentals: DNS, HTTP/S, SSL, proxies, firewalls. Soft Skills: Strong communicator with excellent people management skills. Strategic thinker with a tactical mindset for driving support success. Adaptable and capable of handling multiple priorities. Willingness to work in shifts and travel on-site when required. If you're passionate about leading support teams and driving operational excellence, apply now to become part of a growing, customer-centric organization.

Delivery Engineer DA Robotics (Drone Pilot) Location: Chennai (Work from Office & Field) Job Type: Full-Time Experience: 1 1.5 Years (Freshers with solid UAV training also considered) Job Overview We are seeking a passionate and technically proficient Drone Pilot (Delivery Engineer DA Robotics) to join our UAV operations team. This role involves data acquisition through drone operations for industrial asset inspections, mapping projects, and other aerial data collection assignments. The ideal candidate should have strong engineering fundamentals, hands-on experience with UAV flying, and the ability to work independently on field assignments with minimal supervision. Key Responsibilities Execute drone flights following standard operating procedures across industrial environments for: Industrial asset inspections Area and asset mapping Perform data acquisition and ensure quality deliverables aligned with client requirements. Conduct on-site drone operations with strict adherence to safety standards and best practices. Maintain and troubleshoot UAVs, ensuring operational readiness and minimizing downtime. Handle inventory management, including drone components and accessories. Prepare and submit field reports, documentation, and data logs after each assignment. Collaborate with the operations team for scheduling and deployment to client sites. Be ready for frequent field travel based on project needs. Qualifications & Experience Education: B.E./B.Tech in any Engineering discipline (Minimum 60% aggregate). Experience: 1 1.5 years of professional drone flying experience in industrial or commercial sectors. Freshers with 6+ months UAV flying experience (including training hours) will be considered. UAV Flying Experience: Minimum 25 30 flying hours (must include training and hands-on flight hours). Strong understanding of UAV systems, components, and routine maintenance. Required Skills Proficient in safe and stable drone flying techniques under various conditions. Ability to operate UAVs for data collection with precision and consistency. Familiar with UAV hardware/software troubleshooting and maintenance. Strong sense of responsibility, safety awareness, and professionalism. Comfortable working in remote client locations and industrial environments. Effective communication and documentation skills. Willingness to travel extensively based on field requirements. Training & Deployment Initial training will be conducted at our Tharamani, Chennai office. Post-training, candidates will be deployed to client locations as per project needs. If you are passionate about drone technology, field operations, and industrial innovation, and want to build your career in UAV-based solutions, this role offers a hands-on, impactful opportunity in a fast-growing tech domain. Qualification : B.E./B.Tech in any Engineering discipline (Minimum 60% aggregate).

About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. We specialize in helping clients stay ahead through transformative solutions that optimize business processes, driving increased efficiency, deeper insights, and superior outcomes. As trusted brand custodians and long-term partners to over 100 leading global brands, we have a presence in the US, UK, Philippines, and India. Our rightshore delivery model offers end-to-end solutions across industries including Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance. We proudly serve Fortune 500 and FTSE 100 companies. Job Title: Senior Customer Service Associate (Senior CSA) Grade: H1 Job Category: Associate Function/Department: Operations Essential Duties and Responsibilities Claims Filing: File claims using appropriate forms and attachments. Denial Research and Appeals: Investigate account denials and file written appeals when necessary. Insurance Billing: Evaluate information from clients to determine the correct insurance to bill, ensuring necessary attachments or supporting documentation are included with each claim. Account Research: Research account details to gather necessary attachments and documentation for each claim. Claim Integrity: Ensure the accuracy and integrity of each claim filed. Documentation: Record all efforts and actions in the CUBS system and any other required systems. Patient Information Verification: Verify patient details and benefits before submitting claims. Account Appeals: Write appeals for accounts when required. Client Correspondence: Draft clear and professional letters to clients. Additional Duties and Responsibilities Goal Achievement: Meet regular goals and objectives as set by management. Confidentiality: Maintain confidentiality of account and patient information at all times. Compliance: Actively participate in the Corporate Compliance Program and ensure adherence to company policies. Project Assistance: Assist with other ad hoc projects assigned by management. Relationship Management: Maintain effective working relationships with state and federal agencies. Account Resolution: Resolve accounts in a timely manner. Workspace Organization: Maintain a neat, orderly, and efficient work station. Educational and Experience Requirements Minimum Education: High school diploma or equivalent. Experience: 1-3 years of experience in insurance billing is preferred. Insurance Knowledge: Familiarity with various insurance payers is preferred. Technical Skills: Proficiency in PC-based applications with the ability to type 30-40 words per minute. Communication Skills: Strong written and verbal communication skills. Organization and Time Management: Ability to prioritize tasks effectively in a busy environment. Professionalism: Capable of presenting oneself in a courteous and professional manner at all times. Self-Motivation: Ability to stay focused and productive with little or no supervision. Working Conditions Environment: Call center setting. Physical Requirements: Must be able to sit for extended periods of time.

Cybersecurity & Automation Engineer Location: Chennai, India Join Schneider Electric and Shape the Future of Industrial Cybersecurity! At Schneider Electric, we are committed to driving digital transformation through cutting-edge automation and cybersecurity solutions. We are seeking a highly skilled and experienced professional to design, implement, and secure industrial automation and cybersecurity systems. About the Role As a Cybersecurity & Automation Engineer, you will be responsible for: Designing and implementing automation systems, safety systems, and network interfaces. Executing cybersecurity and digital transformation projects. Ensuring secure network configurations and hardening industrial systems against cyber threats. Collaborating with OEMs, vendors, supply chain, and customers for seamless execution. Key Responsibilities 1. System Design & Implementation Develop and deploy automation, safety, and network solutions. Implement and secure Active Directory, EDR, WSUS, RADIUS, SIEM, IDS, Firewalls, and Backup Solutions. Configure and maintain AWS and Azure cloud security. 2. Cybersecurity & Network Security Monitor network traffic for suspicious activity and implement remediation measures. Ensure compliance with industry standards (NIST, ISO 27001, CIS, PCI-DSS, MITRE, ISA/IEC 62443). Conduct risk assessments and penetration testing to strengthen security. 3. Project Coordination & Execution Manage project scope, planning, and scheduling. Prepare engineering and construction documents. Act as a primary point of contact between OEMs, vendors, and internal teams. 4. Technical Leadership & Compliance Stay updated on the latest cybersecurity trends and threats. Implement best practices aligned with CISSP, CISA, CISM, GICSP, ISA/IEC 62443 certifications. Ensure regulatory compliance in industrial cybersecurity environments. Professional Attributes Strong analytical and problem-solving skills. Ability to communicate complex technical concepts to non-technical stakeholders. Experience in leading and motivating teams to achieve project success. Ability to work under pressure and meet tight deadlines. Qualifications & Experience Bachelor s Degree in Engineering Electrical & Electronics, Electronics & Communication, Instrumentation, Computer Science, or Information Technology. 8-10 years of experience in industrial automation, network security, and cybersecurity. Relevant certifications: CISSP, CISA, CISM, GICSP, ISA/IEC 62443, CCNA, CCNP, FCA Cybersecurity. Global Industry Leader Be part of a company driving the future of industrial cybersecurity. Career Growth Expand your expertise with world-class training and development. Innovative & Impactful Work Secure critical infrastructure and transform industries. Collaborative Work Culture Work with top experts and cutting-edge technologies. If you are passionate about cybersecurity, automation, and digital transformation, this is your opportunity to be at the forefront of industrial innovation! Qualification : Bachelors Degree in Engineering Electrical & Electronics, Electronics & Communication, Instrumentation, Computer Science, or Information Technology.

State of the art knowledge of modern synthetic methodology, including aspects of asymmetric synthesis, green chemistry, catalysis, and physical organic chemistry as it relates to reaction mechanism is expected. Contemporary knowledge of drug development, the pharmaceutical industry, and fundamental principles of process development from a laboratory and manufacturing perspective. Strong track record of successful delivery of projects, using sound scientific analysis and judgment to advance programs Good interpersonal skills Experience of leading small teams of 5-8 chemists, mentoring and directing other colleagues. Excellent oral and written communication skills, including the ability to maintain an accurate scientific notebook, and draft concise emails, written reports, publications, synthesis information packages and related documents Rational, innovative and creative approach to problem solving. Job location: Onsite, Chennai Lead a group of 5-8 process chemists at an external partner located in India to deliver phase-appropriates processes and vendor synthetic information packages (VSIPs) for Pfizer s Drug-Linker portfolio. Use extensive technical knowledge and experience in state-of-the-art organic and process chemistry to develop safe, sustainable, robust, cost-efficient, and phase-appropriate process that are aligned with internal business needs. Develop strategic plan to develop and implement purification and separation capabilities at the external partner that is driven by drug linkers portfolio needs with internal stakeholders. Work collaboratively and effectively, building and leading high performing teams Ensure accurate and timely documentation of experimental work, and clear and concise presentation of work to stakeholders both internally and externally. Co-ordinate work with other functions (Process safety, engineering, analytical)/ departments to achieve project objectives. Build a strong interface and network with Pfizer s Chemical Process and Analytical Development group (Global Chemical Research and Development) and keep up to date with synthetic and technology advancements. Support in designing and refining workflows and metrics. Look for opportunities to align, share and implement best practices. Contribute to the development of a strong scientific, process chemistry, safety and quality culture within the chemistry labs. Master s degree in Chemistry, Chemical Engineering or a related field and 10+ years of experience in process chemistry research and development towards New Chemical Entities (APIs) or fine chemicals or PhD in Organic Chemistry or a related field with 6+ years of experience in process chemistry research and development towards New Chemical Entities (APIs) or fine chemicals Develop state of the art purification strategies and capabilities for complex synthetic molecules such as Drug-Linkers. Plan the scientific direction of projects by providing high quality experimental planning, evaluation and characterization of chromatography purification and synthetic processes. Work Location: Onsite, Pfizer Chennai Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Research and Development Qualification : Masters degree in Chemistry, Chemical Engineering or a related field and 10+ years of experience in process chemistry research and development towards New Chemical Entities (APIs) or fine chemicalsorPhD in Organic Chemistry or a related field with 6+ years of experience in process chemistry research and development towards New Chemical Entities (APIs) or fine chemicals

Department Name AT-GTEL, Chennai Job Title Senior Associate Scientist (Chem Analytical) Global Job levels Job Family Group: Research and Development Job Family: 093- Chemistry-Analytical Job Category: Research Job Level: R02 - Senior Associate Scientist Job Code: 602689 Management Level: J050 Reports to Group Lead Location(s) GTEL, IITM-RP. Job Summary ( Summarize the primary purpose & key accountabilities of the job function.) Responsible for Analytical Method development, Method Validation, Method transfer, Investigation, Regulatory support, Routine analytical and stability study support for API, Intermediates and different DP formulations. Job Responsibilities ( Indicate the primary responsibilities critical to the job function.) ROLE RESPONSIBILITIES Responsible to Perform all activities as per GxP He should adhere both quality and safety compliance according to organizational policies/procedures and regulatory guidance Should be able to perform trouble shooting of analytical challenges which includes method and machine. Responsible for development analytical methods and analytical method validation by UPLC, HPLC, GC, Dissolution for API, DP, Intermediate and Raw materials. Support the analytical activities of lab trial batches, feasibility batches, lab scale batches, stability batches, stability studies as per plan. Perform assessments of existing data packages, feasibilities and concluded remediation. Ensure technical output is compliant with all Global Training Curriculum for the Instrument operations, material handling and Certifications related to Quality Operations, Manufacturing and EHS. Work with the Quality Assurance and other cross functional teams to facilitate the consistent, disciplined execution of the LIR\ER\CAPA quality system ensuring the completeness and comprehensiveness of the assigned task. Ensures Compliances to local and corporate procedures and ensures all data packages are audit ready and transferable. Coordinate with cross functional teams to ensure timely execution and resolution of all Deliverable versus target milestones Qualifications/Skills: Education - Experience - Additional Requirements ( Indicate qualifications and skills that are necessary for performance of responsibilities including: education, relevant experience, licenses, certifications, and other job-related technical and managerial skills.) Requirements for all Global Job Levels PREFERRED QUALIFICATIONS M.Sc. in Chemistry/M.Pharm PREFERRED YEARS OF EXPERIENCE 3 to 6 years of Experience TYPE OF EXPERIENCE Experience in Analytical Research and Development, possesses knowledge of oral solid dosage forms, liquids, semisolids, and API. Understand regulatory expectations and possess exceptional expertise in data interpretation and scientific outputs. Hands on experience in handling HPLC, Dissolution, UV, GC and Wet Chemistry. Organizational Relationships: (Provide the primary groups or key role(s) that this role will interact with as a regular part of the job responsibilities. Include any external interactions as appropriate.) Small Molecule Technology Global Technology & Engineering Launch Excellence Pfizer Manufacturing Sites External Supply Global Supply Chain Regulatory Sciences Global EHS Procurement Pharmaceutical Sciences Small Molecule Contract Research, Development and Manufacturing Organizations Academic Institutes Not Applicable. Supervision Not Applicable. Work Location Assignment:On Premise Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Research and Development #LI-PFE Qualification : M.Sc. in Chemistry/M.Pharm

About ICON ICON plc is a global leader in healthcare intelligence and clinical research. We are dedicated to fostering an inclusive environment that encourages innovation and excellence. Our mission is to shape the future of clinical development, and we are looking for talented individuals to help us achieve this goal. Join us in advancing and improving patient outcomes worldwide. The Role As an Investigator Payment Associate (Data Entry & Excel), you will play a vital role in supporting the operational aspects of investigator payments. You will be responsible for ensuring timely and accurate data entry, maintaining high-quality budget records, and tracking key deliverables to meet operational metrics. What You Will Be Doing Budget Data Entry: Provide high-quality, timely data entry support for investigator payment-related activities. Operational Support: Track the completion of tasks and deliverables, ensuring that all required metrics and operational deadlines are met. Collaboration with Departments: Work closely with both intra- and inter-departmental teams to gather information and documents necessary for completing tasks. Self-Training and Development: Demonstrate a proactive approach to learning and development, enhancing your skills to stay aligned with best practices. Liaison and Communication: Support the team by liaising with the Line Manager and/or Lead to assist with department activities and initiatives. What You Will Need Strong experience in data entry and proficiency in Excel for data tracking, reporting, and analysis. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. Strong organizational skills to ensure deadlines are met and tasks are tracked effectively. Good communication and interpersonal skills to collaborate with internal teams and external stakeholders. What ICON Can Offer You ICON offers a competitive salary and benefits package. Beyond this, we provide an environment that rewards high performance and nurtures talent. Some of the benefits include: Annual Leave: Generous annual leave entitlements to promote work-life balance. Health Insurance: Comprehensive health insurance offerings to meet the needs of you and your family. Retirement Planning: Competitive retirement planning options to help you save for the future with confidence. Global Employee Assistance Programme: 24/7 support through LifeWorks, offering access to a global network of professionals to assist with personal and family well-being. Life Assurance: Coverage for peace of mind. Flexible Benefits: Country-specific optional benefits such as childcare vouchers, subsidized gym memberships, and health assessments. Why Join ICON? Be a part of an industry leader in clinical research. Collaborate with professionals who are committed to improving patient lives. Enjoy an inclusive and dynamic work environment that encourages career development.

Domain Expert AR Operations Location: Chennai Department: AR Operations Career Band: Professional II Role Overview: RCM & Denial Management We are seeking a Domain Expert to join our AR Operations team. You will act as a bridge between physicians and U.S. insurance providers, focusing on Revenue Cycle Management (RCM). Your core mission is to review Explanation of Benefits (EOBs), identify claim denials, and drive resolutions to ensure timely and accurate payment collection. Technical Skills & Core Competencies Claims & Denial Expertise: AR Calling: Minimum 1 year of experience in U.S. Insurance follow-ups and professional verbal communication. Denial Management: Deep knowledge of Denials, Appeals, and Referrals processes. Financial Oversight: Understanding of Recoupment issues and ensuring proper payment allocation. EOB Analysis: Proficiency in interpreting complex Explanation of Benefits to identify billing discrepancies. Process & Compliance: RCM Mastery: Thorough understanding of the end-to-end Revenue Cycle Management workflow. Regulatory Adherence: Strict maintenance of HIPAA compliance and patient data confidentiality during all interactions. Professionalism: Ability to maintain high standards of written and verbal communication with international insurance representatives. Key Responsibilities Operational Execution: Insurance Liaison: Execute calls to U.S. insurance companies to resolve outstanding billing issues and claim status. Strategic Resolution: Take decisive action on denied claims, including drafting Appeals and managing Referrals. Billing Accuracy: Identify and rectify billing errors to prevent recoupment and maximize collection efficiency. Team & Reporting: Workflow Efficiency: Work independently and efficiently under the guidance of the Team Leader AR Operations. Documentation: Ensure all actions taken on claims are accurately documented within the RCM system. Minimum Requirements Bachelor s degree or equivalent professional experience. 1+ year of experience specifically in AR Calling within the healthcare sector. Fluent command of the English language (spoken and written). Proven ability to work in a fast-paced environment while meeting quality and compliance benchmarks. Qualification : Bachelors degree or equivalent professional experience

Billing Specialist (Demo and Charge Entry) Location: Chennai Department: Billing Operations Career Band: Professional II Role Overview: The Foundation of Billing Accuracy We are seeking a detail-oriented Billing Specialist to manage the critical front-end of our Revenue Cycle. You will be responsible for the precise entry of Demographics and Charges, ensuring that patient information is verified and billing data is submitted according to strict client protocols. Core Technical Responsibilities Data Management & Entry: Demographics (Demo) Entry: Accurately pull or create patient records using Face Sheets. Verify name, DOB, and contact details to prevent downstream claim rejections. Charge Entry: Translate medical services into billable charges by following specific Client Protocols and guidelines. Document Handling: Access and securely download Super Bills and Face Sheets from client file servers. Verification & Quality Control: Insurance Eligibility: Proactively check and update Eligibility Status to ensure the insurance provider is active before billing. Log Maintenance: Track and maintain status logs to ensure 100% accountability for all files received. Query Resolution: Maintain a real-time query log and ensure all client queries are updated by End of Day (EOD). Requirements & Qualifications Experience: Minimum 1 year of professional experience specifically in Demo and Charge Entry. Education: Graduate in any stream. Typing Proficiency: High speed and accuracy in typing to meet daily volume targets. Attention to Detail: Ability to spot discrepancies between Face Sheets and system data. Reporting Structure: Reports to Team Leader Billing Operations. Qualification : Graduate in any stream