Payment Follow UPS Jobs in Bengaluru

General Manager Healthcare RCM Operations Job Category: Management Location: Bangalore Job Overview We are seeking an experienced General Manager Healthcare RCM Operations to lead end-to-end Revenue Cycle Management (RCM) operations across multiple clients. This leadership role is responsible for strategic planning, operational excellence, client management, team leadership, compliance, and financial performance, ensuring efficiency, accuracy, and client satisfaction in all RCM functions. Key Responsibilities Strategic Leadership Drive strategy, planning, and execution across all RCM functions including patient access, billing, coding, charge capture, claims processing, payment posting, AR follow-up, and denial management. Develop and implement initiatives to improve collections, reduce denials, and optimize cash flow. Align operational strategies with client expectations, regulatory compliance, and industry best practices. Operational Excellence Oversee large-scale RCM operations across multiple clients/accounts. Monitor key performance indicators (AR days, clean claim rate, denial rate, net collection rate, etc.) and drive continuous improvement. Implement process automation and digital transformation initiatives to enhance operational efficiency. Client & Stakeholder Management Serve as the primary point of contact for client leadership. Build strong client partnerships, ensuring SLAs, TATs, and quality standards are consistently met or exceeded. Manage escalations and drive resolutions with a client-focused approach. Team Leadership Lead, mentor, and inspire a large team of managers, SMEs, and associates across functions. Hire, train, and develop leadership talent to ensure a strong succession pipeline. Promote employee engagement, retention, and a performance-driven culture. Compliance & Quality Ensure strict adherence to HIPAA, CMS guidelines, and client-specific compliance requirements. Establish and maintain robust internal controls and audit processes. Collaborate with Quality and Training teams to maintain high accuracy and performance standards. Financial Management Own the P&L for assigned accounts and operations. Drive cost optimization initiatives without compromising service quality. Provide accurate financial forecasts, budgets, and performance reports to leadership. Key Skills & Competencies Deep expertise in US healthcare RCM (front-end to back-end). Strong knowledge of payer rules, coding guidelines, and HIPAA compliance. Proven experience in managing large-scale operations (250+ FTEs). Client-facing leadership with the ability to build CXO-level relationships. Data-driven decision-making with strong analytical and problem-solving skills. Experience driving digital transformation and automation (RPA, AI in RCM). Excellent communication, negotiation, and stakeholder management capabilities. Success Metrics Improvement in collections and AR performance. Reduction in denials and operational errors. Achievement of SLA and client satisfaction targets. Strong employee retention and a robust leadership pipeline. Profitability and cost optimization in line with business objectives.

Senior AR Associate Category: Executive | Type: Full-Time | Location: Bangalore Job Overview We are seeking a Senior AR Associate with strong expertise in Accounts Receivable (AR) and denial management. The ideal candidate will handle complex AR scenarios, ensure timely resolution of claims, and maintain high-quality standards while working closely with clients and insurance companies. Key Responsibilities Claims Resolution: Contact insurance companies to clarify denials, underpayments, and other claim-related issues. AR Management: Manage multiple denials, appeals, AR follow-ups, and refiling to ensure timely resolution. Performance Standards: Consistently meet high quality and productivity standards. Client Relations: Understand client requirements and absorb client-specific business rules and medical billing cycles. Communication: Maintain strong communication skills with a neutral accent for professional interactions. Collaboration: Work from the office and collaborate effectively with cross-functional teams. Skills & Competencies Expertise: Thorough knowledge of AR cycles, denial management, and appeals. Analytical Thinking: Strong problem-solving skills and high attention to detail. Adaptability: Ability to adapt to client-specific processes and maintain a proactive work approach. Communication: Excellent verbal and written communication skills.

Position: Associate - Logistics Operations Department: Logistics & Linen Operations Location: Bengaluru Employment Type: Full-Time About Laundryheap: Laundryheap is a fast-growing, award-winning startup revolutionizing the laundry and dry cleaning industry. Operating in 14 global markets and expanding rapidly across Europe, Asia, and North America, we re proud to offer one of the quickest services in the business delivering clean clothes within 24 hours. Role Overview: As an Associate in Logistics Operations, you ll play a key role in ensuring the smooth execution of our live delivery operations. Reporting to the Assistant Regional Manager, you will manage real-time driver activity, optimize routes, and provide essential support to our drivers, ensuring operational excellence and customer satisfaction. What You ll Do: 1. Operations & Route Management: Oversee live delivery operations to ensure routes are executed smoothly and orders are completed on time. Provide real-time support to drivers via chat, calls, or internal platforms. Optimize route plans for maximum efficiency and minimal delays. Proactively resolve any on-route issues such as delays, misrouted deliveries, or driver emergencies. 2. Driver Support & Performance: Address inbound driver queries related to payments, schedules, feedback, and general support. Log driver interactions, escalate unresolved issues, and ensure follow-ups are completed. Ensure adequate driver coverage across multiple time zones to meet live operational demand. 3. Operations & Project Support: Contribute to team goals by supporting or initiating projects aimed at streamlining operations. Maintain internal documentation and knowledge bases to ensure up-to-date resources. Monitor KPIs, identify performance bottlenecks, and ensure service level agreements (SLAs) are met. Collaborate with teams across regions (UK, US, Singapore) to ensure smooth cross-functional operations. Required Skills & Experience: Education: Bachelor s degree or equivalent. Experience: 3 5 years in operations, logistics, or support (experience in international environments is a plus). Skills: Strong communication skills, both verbal and written. Ability to handle high-pressure, fast-paced environments with poise. Experience with driver or agent onboarding (calls/video) and live operational support. Proficient in email, chat support tools, and Google Sheets/MS Excel. Flexibility to work night or rotational shifts. Strong stakeholder management skills. A proactive, solution-oriented mindset with a focus on empathy. Preferred Skills: Experience in international support chat (US/EU region preferred). Background in startups, logistics, or last-mile delivery operations. Familiarity with live route planning tools and CRM systems. Analytical mindset with an ability to interpret operational data. Why You Should Join Us: Growth & Impact: Be part of a fast-paced, international startup where your contributions make a tangible impact on day-to-day operations. Global Collaboration: Work alongside teams from across the globe, contributing to innovative solutions and continuous improvement. Career Growth: Enjoy high visibility in a flat team structure and rapid career growth opportunities. Qualification : Bachelors degree or equivalent

Position: Senior Associate - Logistics - US Voice Process Department: Logistics & Linen Operations, Fleet Operations Employment Type: Full time Location: Bengaluru Overview Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 14 international markets, and we re currently in the process of expanding further across Europe, Asia, and North America. We are currently looking for a Senior Associate Driver Operations US Voice Process to join our fast-growing Fleet team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. You ll make a difference: Reporting to the Senior Division Manager, as the Senior Associate Driver Operations US Voice Process you will be responsible for supporting the Fleet Team for the EU market and ensuring the entire supply of contractors (Partner Drivers) is taken care of. The roles & responsibilities can be broadly outlined as follows: Recruiting Partner Drivers: Make outbound calls to potential drivers and guide them through our recruitment process. Driver Support: Handle inbound emails and chats from drivers, assisting with payment questions, feedback, work confirmation, and contract issues. Quality Assurance: Investigate and correct any errors made by partner drivers. Mentorship: Guide and support team members to achieve their goals and improve. KPI management: Monitor Key Performance Indicators (KPIs) for the team, Identify areas for improvement and implement strategies to achieve KPI targets. Coordination: Liaise with drivers globally and collaborate with teams in London, the US, and Singapore. Driver Management: Respond to driver queries, manage performance, and ensure driver supply meets client demand. Project Leadership: Lead projects to improve our operations. Required skills: Bachelor s degree or equivalent. Proven experience with a minimum of 3 years. Excellent communication skills, both verbal and written, with the ability to explain the process and policies clearly to drivers. Past experience working in the night shifts/rotational shifts. Email and chat process experience. Ability to work in a fast-paced and dynamic environment, handling multiple driver-related issues simultaneously. Foster a collaborative and positive work environment. Empathy and a customer-centric approach to problem-solving, ensuring a positive experience for drivers. Preferred Skills: Previous experience in International voice process (US/EU calling), preferably with exposure to supporting drivers. Previous experience in operations and logistics is a big plus! Previous experience in a startup is a big plus! Qualification : Bachelors degree or equivalent

Collections Executive Location: Bengaluru Employment Type: Full-Time About Zolve Welcome to the financial frontier of limitless possibilities welcome to Zolve. We re not just a fintech; we re architects of a financial revolution that transcends borders. As the world s first cross-border neo-bank, Zolve empowers global citizens, migrants, and nomads to access credit and financial services in new countries using their home country credit scores. Our seamless financial products including checking accounts, credit cards, loans, remittances, and insurance help users achieve financial freedom and pursue their ambitions without geographical limits. As we expand into new geographies, product lines, and customer segments, we re looking for a Collections Executive to join our growing team. Role Overview As a Collections Executive at Zolve, you will play a vital role in recovering overdue payments for US-based credit card accounts. You ll engage directly with customers, apply strong negotiation skills, and ensure compliance with US regulations to resolve delinquent accounts efficiently and empathetically. Key Responsibilities Collections Management Manage a portfolio of delinquent US credit card accounts. Contact customers via phone, email, and other channels to recover overdue payments. Negotiate payment plans or settlements within company guidelines. Account & Data Management Maintain accurate and up-to-date records of collection activities and outcomes. Identify accounts requiring escalation or legal intervention and coordinate with relevant teams. Regulatory Compliance Conduct collection activities in strict accordance with US regulations, including the Fair Debt Collection Practices Act (FDCPA). Handle sensitive customer data responsibly and maintain data protection standards. Customer Service Respond professionally to customer queries and concerns related to their credit card accounts. Educate customers on repayment options and potential consequences of non-payment. Performance & Reporting Meet or exceed monthly collection targets and KPIs. Prepare and submit reports on collection progress, payment trends, and account status. Qualifications Education Bachelor s degree in Finance, Business, or a related field. Experience 3 to 6 years of experience in collections, preferably within consumer credit products such as credit cards, personal loans, education loans, auto loans, or home loans. Proven track record of developing and implementing effective debt recovery strategies to minimize losses. Technical Skills Strong knowledge of various collection techniques and debt recovery best practices. Familiarity with MS Office, data interpretation, and collection databases. Experience with alternate collection channels and tools. Soft Skills Excellent communication and interpersonal skills. Empathy and the ability to engage customers respectfully and professionally. Strong problem-solving and critical-thinking abilities. Be part of a mission-driven company redefining global finance. Work in a fast-growing startup environment with exciting challenges. Collaborate with passionate and diverse teams. Opportunity to make a real impact in a pioneering fintech company. Qualification : Bachelors degree in Finance, Business, or a related field

Position Title: Field Executive Collections Location: Bangalore Overview: We are looking for a proactive and results-oriented Field Executive Collections to manage the end-to-end loan process, ensure compliance, and handle customer interactions. This role requires strong interpersonal skills, a keen eye for documentation accuracy, and the ability to multitask across sales, credit, and collections functions. Key Responsibilities: Efficiently manage the loan process from log-in to disbursement, resolving any operational bottlenecks Conduct regular follow-ups with customers and merchants to ensure timely execution and support Visit existing merchants and customers to collect feedback and assess satisfaction Analyze and identify high-risk customers/merchants/distributors, and escalate concerns to the central team Ensure thorough and accurate documentation for all loan applications Monitor compliance with company policies and lending procedures Prepare and maintain Daily and Monthly MIS reports for review and audit Requirements & Skills: Strong communication skills in English and Hindi; proficiency in the regional language is highly preferred Experience in field operations, especially in collections, sales, or credit functions Ability to multitask and manage responsibilities across various operational areas Comfortable with customer visits and fieldwork, including addressing concerns and onboarding new merchants Knowledge of financial products, especially loan documentation and verification processes High attention to detail to ensure complete and accurate data across customer files Ability to confidently present product features and explain benefits to customers and merchants

Spare Parts Manager Crushing & Screening Location: Bangalore Experience: Minimum 5 years in the crusher industry Industry Type: Engineering & Construction Education: BE / Diploma in Mechanical Engineering Role Category: After-Sales Service & Repair Job Description We are seeking a skilled and dynamic Spare Parts Manager with strong domain expertise in the Crushing & Screening industry. The ideal candidate will be responsible for managing spare parts sales, product support, customer service, and warehouse coordination, ensuring smooth after-sales operations and customer satisfaction. Key Responsibilities Drive sales of spare parts specifically for crushing and screening equipment. Understand technical specifications and customer requirements to offer the right parts solutions. Coordinate service repairs and timely delivery of parts in collaboration with internal teams. Conduct regular visits to existing and prospective customers to identify and convert sales opportunities. Respond promptly to customer feedback and parts inquiries, ensuring a high level of customer satisfaction. Monitor and follow up on payment collections in alignment with sales and delivery commitments. Collaborate with service teams to fulfill customer requirements efficiently. Build and maintain strong relationships with customers and internal stakeholders. Required Skills & Experience Strong technical knowledge of crushing and heavy equipment parts. Proven track record in spare parts sales and after-sales support within the crushing industry. Proficient in MS Office, ERP systems, and sales reporting tools. Excellent communication skills in English, Hindi, and at least one regional language. Good mechanical aptitude and ability to understand equipment diagrams and parts manuals. Willingness to travel extensively across India to support business growth. Ability to lead, guide, and mentor service and internal sales teams. Preferred Candidate Self-motivated and target-driven with a customer-first approach. Strong negotiation, relationship management, and problem-solving skills. Organized and proactive in managing multiple priorities and customer expectations. Qualification : BE / Diploma in Mechanical Engineering

Job Title: Assistant Manager Location: Bengaluru Experience Required: 5 to 13 years Minimum Qualification: Diploma in Electronics Engineering Key Skills Vendor Management Facility Management Customer Relationship Management (CRM) Maintenance & Operations Budgeting & Invoicing Documentation & Compliance Job Summary We are seeking an experienced and proactive Assistant Manager to oversee facility operations, vendor coordination, society handovers, and maintenance processes across residential projects. The role involves cross-functional collaboration, documentation oversight, and ensuring timely execution of services for enhanced customer satisfaction and operational efficiency. Key Responsibilities Operations & Facility Management Manage all AMCs, warranties, service contracts, and PPM (Planned Preventive Maintenance) schedules. Oversee society formation and handover, including documentation sign-offs and equipment transfers. Ensure snag rectification and obtain necessary sign-offs from relevant stakeholders. Maintain uptime of common areas and amenities, and handle repair and spare part management. Coordinate issuance of permits to the project team as required. Budgeting & Financial Coordination Assist in planning and tracking unsold apartment bills, and submit working details to the accounts team. Prepare yearly budgets for common areas and share them with residential societies. Respond to audit queries in coordination with the accounts team. Create and share monthly provisions with the finance department. Monitor and ensure Common Area CAM (Common Area Maintenance) funds are available at all times. Follow up with societies for maintenance invoice payments related to unsold apartments. Process vendor invoices and actively follow up with the accounts team for timely payments. Handover & Customer Coordination Ensure a smooth and delightful handover experience for residents. Verify all documents and issue NOCs (No Objection Certificates) to property owners. Coordinate with MGL (gas) connection teams, track progress, and ensure timely completion with daily reporting. Liaise with project teams to resolve pending common area and tower work. Vendor & Project Coordination Oversee all vendor interactions, ensuring timely invoice submission and validation. Assist in vendor identification, evaluation, and procurement of consumables. Review and track progress on pending snag points with the project team. Ensure adherence to operational guidelines and standard procedures. Administrative & Support Activities Plan and organize staff welfare initiatives, internal events, and cost-reduction programs. Liaise with cross-functional departments to ensure seamless operations. Validate all service reports and ensure proper documentation is maintained. Qualification : Diploma in Electronics Engineering

Position: Assistant Manager Sales & Marketing Location: Bangalore Experience: 4 5 years About the Role We are seeking a dynamic and result-oriented Assistant Manager Sales & Marketing to drive revenue growth through strategic sales and client relationship management. The ideal candidate will have a strong background in B2B sales, preferably in market research, analytics, or consulting services. You will be responsible for acquiring new clients, nurturing existing relationships, and ensuring smooth project delivery in collaboration with the research team. Key Responsibilities Sales & Business Development Drive sales and meet revenue targets by identifying and pursuing new business opportunities. Understand client needs and map them to Cyber Media Research s (CMR) offerings across market intelligence, research, and go-to-market (GTM) services. Prepare and deliver compelling proposals, quotations, and presentations tailored to client requirements. Close deals and secure service agreements aligned with revenue and growth targets. Client Relationship Management Maintain strong relationships with existing clients through regular check-ins, ensuring high levels of satisfaction and repeat business. Act as the primary point of contact to resolve client issues, working closely with internal research and delivery teams to ensure timely resolution and project success. Monitor the delivery of research outputs and ensure clients receive deliverables as per agreed timelines and expectations. Operational Responsibilities Maintain detailed documentation of the sales process, leads, opportunities, and customer interactions in CRM or internal tools. Collaborate with internal stakeholders to ensure smooth handover and execution of signed projects. Follow up rigorously for timely payment collections from clients. Qualifications & Requirements Bachelor's degree in Business, Marketing, or a related field; MBA preferred. 4 5 years of proven experience in B2B sales or account management, preferably in market research, consulting, or technology services. Excellent communication, negotiation, and presentation skills. Strong client orientation with the ability to manage and grow key accounts. Highly organized, target-driven, and self-motivated. Be part of a leading research and advisory firm influencing strategic decisions in the tech and digital ecosystem. Work in a collaborative, growth-oriented environment with exposure to top-tier clients and strategic projects. Opportunity to grow into a leadership role and contribute to the company s long-term sales strategy. Qualification : Bachelor's degree in Business, Marketing, or a related field; MBA preferred

Position: Associate Marketing Department: Marketing Extension Location: Bengaluru Role Overview: We are looking for a diligent Associate Marketing professional to manage vendor registrations, monitor government tenders, coordinate with the marketing team on stock and payments, and ensure smooth documentation and follow-up processes. Key Responsibilities: Manage the entire vendor registration process with various vendors. Track announcements of tenders by government organizations and agencies relevant to our products. Prepare and submit tenders to government sector customers accurately and timely. Monitor daily stock levels and coordinate with the marketing team to expedite dispatch of materials that have been in stock for over 7 days. Follow up with marketing team members to finalize comments on NDA drafts issued by customers. Maintain organized files of all important and relevant documents. Follow up on payment collections (receivables) with the marketing team to ensure timely receipt. Circulate monthly statements on overdue payments and receivables to the marketing team, regularly following up to ensure payments are collected within deadlines. Monitor payments related to dispatches made with cash discounts under special approvals, ensuring timely collections. Coordinate with the marketing team to recover overdue interest payments from customers. Qualifications: Bachelor s or Master s degree in Commerce (B.Com./M.Com.) or equivalent qualification. Strong organizational and communication skills. Detail-oriented with good follow-up and coordination abilities. Ability to work collaboratively with cross-functional teams. Qualification : Bachelors or Masters degree in Commerce (B.Com./M.Com.) or equivalent qualification.

Backend Developer Location: Bengaluru, India Experience: 2 - 5 Years Job Type: Full-time About VuNet VuNet is pioneering Business Observability by combining big data and machine learning to revolutionize customer journey monitoring and enhance digital payment experiences for leading financial institutions. We foster financial inclusion nationwide by delivering innovative, scalable solutions in a collaborative, high-impact environment. Role Overview: Backend Developer Join VuNet s Platform Core OS team to build highly scalable backend systems powering critical products. As a Backend Developer, you ll have significant ownership and influence in shaping the architecture, collaborating across teams, and delivering world-class software solutions that impact millions of users. Key Responsibilities Own backend development and work closely with product, design, and business teams to architect and deliver scalable solutions Deliver major initiatives independently and on time Follow best development practices including design specs, coding standards, unit testing, and code reviews Solve complex service scalability problems with creativity and technical expertise Take complete ownership of your solutions and drive their success Communicate effectively across multidisciplinary teams Skills & Experience 2+ years of strong programming experience in Python Experience with asyncio and the Django framework Hands-on with web application development and working knowledge of SQL/NoSQL databases Experience with third-party integrations Strong communication and teamwork skills Detail-oriented with good analytical and problem-identification abilities Proven success as an individual contributor Bonus Skills: Elasticsearch, Kafka, Apache Spark, Redis, Cassandra, Hadoop Eagerness to learn new technologies and domains 100% health insurance coverage for you and your family, including parents Financial protection with disability, life, and accidental death insurance Mental wellness programs and one-on-one counseling A culture focused on delivering excellence and fostering career growth Transparent, inclusive, and collaborative work environment Continuous learning and development opportunities Apply now and be part of our trailblazing team!

Job Title: Finance Associate R2R Function Location: Bengaluru, India Company: LimeChat About LimeChat LimeChat is on a mission to revolutionize conversational commerce by enabling human-like AI interactions on WhatsApp. As part of Y Combinator s W21 batch, we re already powering customer journeys for 300+ leading brands like HUL, ITC, Wow Skin Science, Piramal Health, and Snitch. With rapid expansion into enterprise verticals like BFSI, Healthcare, and Retail, LimeChat is at an exciting growth inflection point. If you re someone who thrives in ownership-driven, high-performance environments, join our elite team and make a lasting impact. Role Overview We're hiring a Finance Associate (R2R Function) to own collections, reconciliations, and client payment compliance. This is a high-ownership role ideal for someone with sharp communication skills, a grasp of legal procedures in finance, and a proactive mindset. Key Responsibilities Collections Management Proactively reach out to clients with overdue accounts to negotiate and secure payments. Offer solutions and manage sensitive situations tactfully. Account Reconciliation Reconcile client accounts regularly, identify variances, and coordinate resolution with both internal teams and customers. Client Communication Serve as the go-to person for all payment-related queries. Communicate payment terms, reminders, late fees, and escalations clearly and professionally. Reporting & Documentation Maintain detailed logs of collection efforts, interactions, and legal actions. Generate weekly and monthly reporting dashboards on receivables. Process Optimization Suggest and implement improvements to streamline collection workflows, minimize risk, and reduce DSO (days sales outstanding). Legal Enforcement Draft, issue, and follow up on legal notices for payment defaults. Coordinate with legal counsel to ensure regulatory compliance and appropriate escalation. Must-Have Qualifications 1+ years of experience in collections, accounts receivable, or client finance preferably in a SaaS or tech-driven organization. Strong grasp of collections law, including issuing notices and handling delinquent accounts professionally. Excellent verbal and written communication skills. High attention to detail and strong documentation habits. Proficiency in Excel/Google Sheets and comfort with basic finance tools. Bachelor s degree in Finance, Accounting, Business, or a related field. Bonus Skills Experience with accounting software (e.g., QuickBooks, Zoho Books, Tally, or similar) Knowledge of Indian taxation (GST, TDS) and compliance basics Familiarity with legal documentation processes in finance Unlimited Paid Time Off & Sick Leave Flexibility to recharge and stay balanced. Free Meals & Snacks Fuel your productivity. Subsidized Fitness Membership Stay healthy and energized. Pet-Friendly Office Bring your dog or cat to work! Annual Company Retreats Celebrate wins and build connections. Qualification : Bachelors degree in Finance, Accounting, Business, or a related field.

Job Description Key Accountabilities In this Strategic Leadership Role, you will be responsible for Customer Success of the Brand and Media Practice for India . Key responsibilities encompass delivering with excellence while maintaining delivery standards, driving high operational efficiency and a strong sales mindset (support upselling & cross-selling); enabling timely revenue recognition and profitable execution. Core Responsibilities Lead and Manage a strong customer success delivery team for the Brand and Media practice for India. Support the India Sales organization and clients with best in class methodologies, deliverables and technical needs. Driving expertise in the practice and being the methods champion. Bringing that expertise to the fore in our proposal writing and RFP. Support the India Customer Success lead in managing the P&L of the practice area including W&S and T&E budgets. Coordinate and drive cross-training programs in order to maximize solution and delivery excellence, expertise, and staffing flexibility. Set and measure a high level of delivery standards driving client satisfaction. Contribute to meet India revenue targets by supporting repeat sales and timely deliverables. Coordinate and support with India Vertical business leaders and Client Sales partners on client and project revenue growth, retention, and profitability. Represent Customer Success at key client meetings, Top-To-Top meetings, and key engagements as relevant. Work with regional customer success leader and bring best practices to the local market. Develop and implement best delivery practices. Target reductions in cycle time across ad hoc methods. Drive high level employee engagement and retention. Foster a culture of continuous improvement and accountability to drive organizational efficiency. Key stakeholder in providing input into product and toolkit roadmap, representing India needs for the practice area. Lead and enable industry and thought leadership efforts from the Brand and Media Practice. Core KPIs Team Engagement and Retention Increase engagement among customer success associates in the region as measured through Engage results as well as retention of associates. Regional Revenue for the Practice Area Drive repeat sales, renewals. Ensure all delivery schedules are optimized to meet quarterly revenue targets. NPS Ensure sufficient response rate from clients. Increase/maintain baseline performance. Support and/or lead key client follow ups and action plans. EBITDA Support India lead to: Monitor project and solution profitability, and leverage time tracking learning to help improve delivery contribution. Manage W&S Delivery budget through a lens of optimization for India via org design, hubbing, etc. Manage T&E budget through the lens of prioritizing client engagement as well as team performance and engagement. Skillsets Strong sense of urgency and accountability to drive client outcomes. Proven experience in leading a team, managing people, and developing talent. Able to work collaboratively with internal & external teams. Capable to maintain positive client relationships in complex situations & resolve client issues. Strong logic, deductive reasoning, problem-solving, and critical thinking skills. Skilled & polished communicator, including client presentations. Able to synthesize data & simplify findings to solve client business issues. Strong project management skills and ability to manage multiple priorities. Experience using large data sets to finding insights and make recommendations. High say-do ratio. Experience in driving organizational transformation is a plus. Qualifications Proven track record in Analytics Consultancy/ Market Research leadership roles. Expertise in (application of) Customer Insight Solutions preferred. Proven leader of high performing teams. Bachelor's Degree required, Master s preferred, or equivalent experience. Knowledge in sales processes in CPG companies, customers, modern and traditional market. Good knowledge of NielsenIQ products, services and data preferred. Strong analytical skills. Proven sales acumen. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population. Qualification : Bachelor's Degree required, Masters preferred, or equivalent experience.

Job Title: Cash Application Analyst Job Summary We are looking for an experienced Cash Application Analyst to manage and optimize the cash application process at our tech company, which operates on a usage-based billing model. The ideal candidate will ensure the accurate and timely application of customer payments to invoices, contribute to efficient cash flow management, and collaborate with key stakeholders to enhance processes. This role requires a meticulous professional with strong analytical skills, experience in high-volume cash application environments, and an ability to navigate in a fast-paced environment. This position will be catering to the US (EST) timezone. The Impact You Will Have Oversee the daily cash application process, ensuring customer payments are accurately and promptly applied to invoices. Monitor and reconcile incoming payments across multiple payment channels, including ACH, wire transfers, credit card transactions, and checks. Collaborate closely with the billing and collections teams to resolve discrepancies and support seamless end-to-end cash management. Develop and implement cash application policies and procedures that align with the unique aspects of a usage-based billing system. Identify and address payment discrepancies, customer account issues, and unapplied cash, facilitating timely resolutions. Maintain and update comprehensive documentation of cash application processes and customer payment records. Generate reports on cash application metrics, providing actionable insights to senior finance leadership. Participate in system enhancements and software implementations to improve cash application automation and efficiency. Liaise with the customer support team to handle customer inquiries related to payments and account reconciliations. Drive continuous process improvements and leverage technology to enhance accuracy, reduce processing times, and streamline operations. Ensure compliance with company policies and relevant financial regulations. What We Look For Bachelor s degree in Finance, Accounting, Business Administration, or a related field preferred. Minimum of 4 years of experience in cash application, accounts receivable, or related financial operations. Strong understanding of usage-based billing models and associated financial processes. Excellent attention to detail and problem-solving skills. Proficiency with ERP systems and payment processing platforms; experience with NetSuite and Salesforce is a plus. Strong analytical skills with the ability to interpret data and generate reports. Effective communication and interpersonal skills for collaboration with cross-functional teams. Operate in a fast-paced environment with tight deadlines. Ability to adapt to evolving business needs and drive change management. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Qualification : Bachelors degree in Finance, Accounting, Business Administration, or a related field preferred.

Job Title: Senior Revenue Operations Analyst Job Summary We are seeking an experienced Senior Revenue Operations Analyst to join our team. You will support the daily Order to Cash operations supporting the global revenue accounting operations and revenue close process. You will play an essential role in data integrity; ensuring all customer, opportunity, and subscription information is accurate and reportable. You will partner with other teams to create and promote a scalable order to cash process. This will be the first hire for the site! The Impact You Will Have Analyze signed contracts and completed orders for completeness, accuracy, and compliance with company bookings and revenue recognition guidelines. Partner with Sales, Deal Desk, Renewals, Collections, Legal, and Revenue teams to develop expertise in order-to-cash policies and procedures. Create and maintain detailed records in our ERP and billing platform to support billing, commissions, forecasting, and revenue recognition processes, adhering to internal service level agreements. Generate and maintain comprehensive documentation of policies and processes, and assist in identifying process improvement and automation opportunities. Execute month-end accounting and reporting activities, ensuring timely and accurate financial close processes. Document controls and procedures for both new and existing business models to maintain compliance and operational excellence. Manage special projects as assigned, delivering accurate and timely results. Provide audit support for both control and substantive testing, ensuring compliance with internal and external requirements. Collaborate on process and system implementation and enhancement projects, assisting with user acceptance testing (UAT) as needed. Proactively identify areas for process optimization, recommending and implementing best practices for efficiency and scalability. Ensure data integrity and accuracy within financial systems by performing regular reviews and audits. Partner with the finance transformation, IT, and engineering teams to streamline revenue operations processes. What We Look For Bachelor s degree in Finance, Accounting, Business Administration, or a related field preferred. Minimum of 6 years of revenue operational accounting experience. Strong accounting background with experience in revenue operational accounting and financial close processes. Strong understanding of usage-based billing models and associated financial processes. Proficiency with ERP systems and payment processing platforms; experience with a global ERP such as NetSuite and Salesforce is required. High level of analytical skills with the ability to interpret large datasets, generate reports, and perform complex reconciliations using spreadsheet software (e.g., Excel, Google Sheets). Effective communication and interpersonal skills for collaboration with cross-functional teams. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Qualification : Bachelors degree in Finance, Accounting, Business Administration, or a related field preferred.

Job Title: Usage Manager Job Summary We are seeking an experienced Usage Manager to join our team. You will support the daily Order to Cash operations by helping lead the global revenue accounting operations and revenue close process. You will play an essential role in data integrity; ensuring all customer usage information is accurately reportable. You will partner with other teams to create and promote a scalable order to cash process. This is an individual contributor position, and will be the first hire in India! The Impact You Will Have Lead and manage a team of Revenue Operations Analysts, including performance management, coaching, and development. Manage escalations related to order-to-cash processes, ensuring timely resolution and communication with stakeholders. Monthly metrics highlighting performance against agreed SLAs and KPIs. Maintain and/or create detailed SOPs for all processes. Prepare proposed usage adjustments and credits, when applicable. Analyze usage for signed contracts with assurance to accuracy and compliance with company revenue recognition guidelines. Partner with Sales, Deal Desk, Billing, Engineering, IT, Legal, and Revenue Teams to develop expertise in order-to-cash policies and procedures specific to usage. Create and maintain detailed records in our ERP and billing platform NetSuite/Metronome to support billing, commissions, forecasting, sales, and revenue recognition processes, adhering to internal service level agreements. Generate and maintain comprehensive documentation of policies and processes, and assist in identifying process improvement and automation opportunities. Execute month-end accounting and reporting activities, ensuring timely and accurate financial close processes. Document controls and procedures for both new and existing business models to maintain compliance and operational excellence. Manage special projects as assigned, delivering accurate and timely results. Change management or SOPs with any system enhancements. Provide audit support for both control and substantive testing, ensuring compliance with internal and external requirements. Collaborate on process and system implementation and enhancement projects, assisting with user acceptance testing (UAT) as needed. Proactively identify areas for process optimization, recommending and implementing best practices for efficiency and scalability. What We Look For Bachelor s degree in Finance, Accounting, Business Administration, or a related field preferred. Minimum of 8 years of revenue operational accounting experience, with demonstrated experience leading and managing teams. Strong understanding of usage-based billing models and associated financial processes. Proficiency with ERP systems and payment processing platforms; experience with a global ERP such as NetSuite and Salesforce is required. High level of analytical skills with the ability to interpret large datasets, generate reports, and perform complex reconciliations using spreadsheet software (e.g., Excel, Google Sheets). Ability to adapt to evolving business needs and drive change management. Must be adaptive to change. Proven ability to manage team performance, provide constructive feedback, and foster a positive and productive team environment. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Qualification : Bachelors degree in Finance, Accounting, Business Administration, or a related field preferred.

At Jupiter, we know that money is always on our minds, but it often comes with a rollercoaster of emotions. That s why we are on a mission to help people improve their relationship with money. We are a financial services platform that leverages technology to provide seamless, user-friendly products related to banking, loans, and investments. Whether it s a savings account, credit card, investments, or payments, it's all on Jupiter. Our goal is to simplify personal finance by cutting through complex banking jargon, offering smart spending insights, and providing innovative features to help users make sense of their finances. Our Journey So Far Founded in 2019 by Jitendra Gupta (the founder of Citrus Pay), Jupiter was born from the idea of creating a customer-centric personal finance experience, just like other industries such as food and entertainment. After our launch in 2021, we saw rapid growth, with a waitlist of over 100,000 eager users and reaching 1 million users within 10 months. Today, Jupiter is trusted by 2.7 million+ users. Our Insights feature automatically tracks and analyzes spending across accounts, providing actionable insights. Our Edge CSB Bank RuPay credit card is loved for its unique transparent design and rewarding features. Moreover, our No-Penalty SIP and Daily SIP at Rs 10 have made investing easier for over 100,000 users. We believe in harnessing cutting-edge technology, data analytics, and building a team of passionate individuals who share our vision of a more accessible, transparent, and inclusive financial ecosystem. And now, we re looking for people like you to join us. Who We're Looking For We are looking for a motivated and well-spoken Jr. Corporate Sales Manager to join our Corporate Salary team. You will play a key role in developing new corporate leads, understanding customer needs, and ensuring a smooth sales process. If you re someone who can close deals and meet targets, this role is for you. Roles and Responsibilities Previous experience in B2B Corporate Sales is preferred. Experience in fintech, insure-tech, employee benefits, corporate banking, or startup environments is a plus. Minimum 6 months of corporate sales experience required. Proficiency in Microsoft Excel. Fluent communication in English & Hindi (other regional languages are a plus). Strong organizational skills and ability to multitask effectively. Excellent phone and cold-calling skills. Exceptional customer service and relationship management skills. Ability to source sales via cold calls, emails, and lead follow-ups. Experience in lead generation, outbound calling, and customer need analysis. Ability to stay informed about competitor products and services. Closing sales and meeting sales targets. Location: Bangalore Note: MBA Freshers are also welcome to apply. What Is Needed for This Role Proficiency in cold calling, email outreach, and lead follow-ups. Ability to generate and qualify corporate leads. In-depth understanding of customers' needs and identifying sales opportunities. Developing and maintaining a sales pipeline. Demonstrating the features of products and services to customers. Achieving sales targets and closing deals. Opening Salary accounts for corporate employees. Why You Should Work With Us Ownership: We highly value individuals who take ownership and see projects through to completion. Problem-Solving: We love tackling meaningful challenges and creating experiences that delight customers. Culture Fit: We value individuals who can engage in healthy conflict and make decisions with confidence. We prioritize consent over consensus. Excellence: If you re driven by continuous learning, growth, and improvement in a dynamic environment, Jupiter is the place for you. Our Hiring Process We raise the bar with each hire and evaluate candidates based on passion, ambition, and skills. Here s what you can expect: The Intro: Our recruitment team evaluates applications to find the best fit based on skills and past experiences. Two-Way Street: An interview with the hiring manager to understand your interest in the role and your expectations. You ll also have the chance to ask questions, and assignments may be given. Culture Matters: We ensure the candidate is a cultural fit for Jupiter. It s also your opportunity to see if we align with your values. The Offer: If we find you re the right fit, we ll extend an offer to you!

Support Administrator Night Shift (US Time Zone, Voice Support) Location: Bangalore, India Power the Future with Us! SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, powering homes and businesses across 133+ countries. With a commitment to innovation and sustainability, we offer intelligent solar inverters, battery storage, EV charging, and complete home energy management solutions. We are looking for a Support Administrator to join our dynamic team and play a vital role in ensuring seamless support operations for our customers and internal teams. About the Role As a Support Administrator, you will be responsible for handling case escalations, processing replacement part shipments, and assisting the technical support team with shipping, case management, and reimbursement inquiries. You will be the key point of contact for internal employees and customers, ensuring smooth communication and resolution of their concerns. This role requires working exclusively in night shifts (US Time Zone) and handling voice support. Key Responsibilities Customer & Internal Support: Answer customer and internal calls regarding shipment status and proactively communicate about any shipping delays or resolutions. Case Management: Follow up on cases that need additional information and ensure timely resolution. Shipment Handling: Process shipment inquiries, create return shipping labels, and coordinate part number updates for accuracy. Escalation Management: Handle reimbursement inquiries, out-of-warranty claims, and escalate complex cases to the appropriate teams. Cross-Team Coordination: Work closely with upper-level technical support and other departments to ensure smooth case processing and shipment accuracy. Job Requirements High school diploma or equivalent (Bachelor s degree preferred). 1-2 years of experience in Administrator, Processor, Customer Support, or a similar role. Strong customer service skills, with the ability to stay calm in challenging situations. Proficiency in Microsoft Excel and other Microsoft applications. Excellent data entry and typing accuracy. Strong communication, problem-solving, and analytical skills. Ability to prioritize and multitask efficiently in a fast-paced environment. Competitive salary and benefits package Career growth and skill development opportunities Diverse and inclusive work environment Regular training and upskilling programs Transportation and meal allowances for night shift workers At SolarEdge, our success is built on the talent and passion of our people. Join us in creating a future where clean, green energy powers the world! Apply now and be a part of our mission! Qualification : High school diploma or equivalent

Work Schedule Other Environmental Conditions Office Job Description Coordinates, oversees and completes functions on assigned trial activities detailed on the task matrix. Performs department, Internal, Country and Investigator file reviews as assigned and documents findings. Follows up for resolution of findings and raises whenever vital. Ensures allocated tasks are performed on time, within budget and to a high quality standard. Bring ups in cases of variances (overburn/underburn) for self and junior PSCs, reviews and re-distributes the tasks based on junior PSC s free capacity Supports the maintenance and oversight of study specific documentation and global support with specific systems, tools and trackers to: study team lists, tracking of project specific training requirements, system access management for organization/vendor/clients, and tracking of project level activity plans in appropriate system. P ro v i de s s y s te m ( i. e . C T M S , O r a c le A c t i v at e & e T MF) s u pp ort b y m a n ag ing t he a cc e ss r eq u e s t s, supervising s t u d y l e v e l d o c u me n t s, ma i n t a ining a u d it r ead in e s s a nd presenting t he n o n - c o mp li a n c e t o t he s t u d y tea m and suggesting resolution . Pe r f or m s adm inis t r at i v e ta s k s on a ssi g n e d t ri a ls i n c l u d i n g , b ut not li m i te d t o: t i me ly p ro c e ss i ng o f d o c u m e n t s s e nt t o CR G ' s /C li e nt e T MF as required, pe r f or m ing C R G ' s /C li e nt e T MF r e v i ew s a nd c oo r d in at i n g and proposing is s ue r e so l u t io n , pe r f or m ing ma s s ma ilin g s a nd c o m m un i c at ions a s n e e ded , p ro v i d i ng d o c u me n t s a nd r ep or t s t o in te r n a l tea m membe rs. Su pp or t s s c h ed ul i ng a nd o r ga niz at ion o f c li e nt a nd / or i n te rn a l meet in g s w i t h c o mp l et ion a nd d is t ri b u t i on of r e l ate d meet ing m i n u te s and follow up for closure of action items, if required. E x p or t s a nd r e c o n c il e s s t u d y met ri c s r ep or t s, and if required analyzes and identifies issues (if involved in a Lead role . Maintains and regularly checks for correctness of vendor trackers. Drives and coordinates the compilation of Investigator Site File (ISF) template, pharmacy binder with instruction from the Clinical Team Manager. Attends Kick off and Project Launch meetings and takes notes when required, supports initial study set-up. Ed u c at ion a nd E x pe ri e n c e : Hi g h / S e c on da r y s c hool d i p lo m a/ eq ui v a l e nt a nd r e l e v a nt f or ma l a c adem i c / v o c at ion a l q u a l i f i c at ion T e c hni c a l p osi t io n s ma y r e q uire a c e r t i f i c at e P r e v ious e x pe ri e n c e t h a t p ro v i de s t he k no w l edge , s k il l s , a nd ab ili t i e s t o pe r f o rm t h e j ob ( c o mpa r ab le t o a t l ea st 0 to 4 y ea rs ) . Qualification : High / Secondary school diploma/ equivalent and relevant formal academic / vocational qualification

In this role the position will be based in India however will be working with teams in Japan and supporting the delivery of work in country. This would involve direct liaison with project teams, investigative sites and sponsors as might be required. All the communications would be expected to be done in Japanese and English- both written and verbal. Job Purpose: The role of the Clinical Operations Assistant (COA) is to maintain the paper and electronic Central Files for Clinical Operation, ensuring efficiency, accuracy and quality. Depending on the location of the role may include the tracking, scanning, filing, entry and return of Case. Report Forms to clients for assigned projects, upload and naming of documents to the electronic document management system, EDC User Management activities and activities associated with Impact Harmony, as appropriate. COA is also to support all site management team members on local billable administrative tasks and assist with QC of Central files. Key Accountabilities: Track, scan, code, and apply naming convention and send documents to the relevant study Work In Progress (WIP) area and Central File (CF) area of PMED as per the Central File Maintenance Plan. Filling and Archiving paper wet-ink documents in the Central Files office location as per the Central File Maintenance Plan (CFMP) Photocopy, print distribute and retrieval of documents, as needed Maintain basic quality check procedures to ensure accurate maintenance of documents Tracking/maintenance of the Clinical Trial Management System (CTMS) and study specific site trackers (Client additional request only) Monitoring of the status of systems and processes (e.g. annual reporting obligations, Site Compliance regarding Safety Information System (SIS) etc.) to ensure compliance Organization of translations of study document (e.g. contacting translation company, requesting approval via Oracle, following up with translation company to ensure timely delivery) Payment/invoice processing including internal follow up with payment specialists in Finance Courier shipment of study document to the sites, vender and clients Collection of internal signatures for site documents (e.g. confidentiality agreement or clinical site agreements) within PAREXEL Skills: N2, N3 fluency in Japanese (reading, writing, and speaking) Sound problem solving skills. Experience working in CROs or Life Sciences industry preferred. Support with document collection, customization, review for clinical trials being conducted in Japan. Liaise with sites & investigators on assigned projects to facilitate conduct and delivery. Work closely with project management teams on all assigned tasks. Ensure quality and compliance in all clinical research activities. Ability to interact professionally within a client organization. Ability to prioritize multiple tasks and achieve project timelines; utilizing strong analytical skills to make decision autonomously due to the unpredictable nature of the issues that arise. Strong interpersonal, verbal, and written communication skills. Sense of urgency in completing assigned tasks and ability to assist others to meet study/ country deliverables. Effective time management in order to meet study needs, team objectives, and department goals. Knowledge and Experience: Site Management experience or equivalent experience in clinical research, with understanding of clinical trials methodology and terminology Education: Educated to degree level (biological science, pharmacy, or other health-related discipline preferred) or equivalent nursing qualification or other equivalent experience N2, N3 fluency in Japanese (reading, writing, and speaking) Qualification : Educated to degree level (biological science, pharmacy, or other health-related discipline preferred) or equivalent nursing qualification or other equivalent experience