Performance Analysis Jobs in Surat

Business Analyst Location: Surat Job Type: Full-time Openings: 1 Experience: 1 to 3 Years Responsibilities Process Evaluation & Improvement: Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions. Process Optimization: Lead ongoing reviews of business processes and develop strategies for optimization. Stay Up-to-Date: Stay informed about the latest IT advancements and processes to automate and modernize systems. Meetings & Presentations: Conduct meetings and presentations to share ideas and findings with stakeholders. Requirements Analysis: Perform thorough requirements analysis to understand business needs and document the findings. Communication: Document and communicate the results of your analysis effectively to cross-functional teams and management. Stakeholder Collaboration: Gather critical information from stakeholders and produce useful reports. Client & Team Collaboration: Work closely with clients, technicians, and managerial staff to ensure project success. Leadership & Guidance: Provide leadership, training, coaching, and guidance to junior staff. Resource Allocation: Allocate resources effectively while maintaining cost efficiency. Solution Alignment: Ensure that proposed solutions meet business needs and requirements. User Acceptance Testing: Perform user acceptance testing to ensure solutions meet the business requirements. Project Management: Manage projects by developing project plans and monitoring performance to ensure timely completion. Process Updates: Continuously update, implement, and maintain procedures. Prioritization: Prioritize initiatives based on business needs and requirements. Liaison Role: Serve as a liaison between stakeholders and users, ensuring clear communication. Competing Resources & Priorities: Manage competing resources and priorities to ensure timely project delivery. Monitoring Deliverables: Monitor deliverables and ensure their completion in line with project timelines. Qualifications Exceptional analytical and conceptual thinking skills. Ability to influence stakeholders and work closely with them to determine acceptable solutions. Advanced technical skills and understanding of business processes. Excellent documentation skills, with a focus on clarity and detail. Experience creating detailed reports and delivering presentations. Proficiency in Microsoft applications including Word, Excel, and Outlook. A track record of following through on commitments and ensuring project success. Excellent planning, organizational, and time management skills. Experience leading and developing top-performing teams. Shift Timings Morning Shift

SEO Analyst We are looking for experienced SEO Analysts with a proven track record of securing top positions in multiple SEO projects. You should have a deep understanding of all things SEO and Digital Marketing, combined with excellent communication skills. Your responsibilities will include: Responsibilities: Devising strategies to enhance and monitor site performance, including proficiency in handling back-end SEO elements like sitemap.xml, robots.txt, metadata, site speed optimization, and related skills. Compiling and presenting comprehensive SEO performance reports. Analyzing site traffic and making data-driven recommendations. Advising changes to website architecture, content, linking, and other factors to boost SEO rankings for target keywords. Crafting digital media campaigns aligned with business objectives. Establishing a strong online brand presence and amplifying brand awareness. Maintaining a compelling online company voice through social media. Recommending and implementing direct marketing tactics for increased profitability. Managing tools such as AdWords, Google Analytics, Google Webmaster, and Keyword Planner. Communicating with clients for paid blog posting and link exchange opportunities. Creating regular reports. Qualifications and Skills: Optimize SEO for assigned websites, primarily blogs, to enhance organic search results. Execute on-page/off-page and technical SEO strategies that captivate and engage site visitors, defining the target audience. Develop internal systems and protocols ensuring optimized content across all platforms and user experiences. Promote both offsite and onsite activities, building rankings, profiles, and traffic. Conduct tests, gather and analyze data, and identify trends and insights to maximize ROI in organic and paid search campaigns. Demonstrate expertise in keyword research, high-quality backlink building, and content verification.

Project Manager India Development Team (Scrum/English Communication Focus) We are seeking a dynamic Project Manager to lead our day-to-day development team in India, focusing on clear, effective English communication and pragmatic project management based on Scrum. Core Responsibilities: Coordinate software development and operational tasks Manage project workflows using Jira Facilitate clear, consistent communication in English across global teams Balance development work with operational priorities and bug resolution Track project progress and report status to leadership Communication Expectations: Fluent, professional English is critical Proactively communicate project status, challenges, and opportunities Use clear, direct language to prevent misunderstandings Technical Skills: Experienced with Jira project tracking Flexible approach to project methodology Basic understanding of software development processes Ideal Candidate Profile: Strong English communication skills Adaptable project management style Experience managing international/distributed teams Problem-solving mindset Patient and culturally aware

About Us We have a team of listeners, questioners, and collaborative problem-solvers. The team is smart, passionate, experienced, and polished. We are designers who get things done. OptimumBrew is known as a process driven, adaptive and human-first company, where your Growth is valuable to us, both professionally and personally. Job Description We are looking for talented AI/ML Solutions Engineer who are passionate and know-how the process of building scalable and secure functionality on top of the technology platform. You will be associated with a qualified and experienced pool of people with whom you will build correlations by sharing your experience and growing your capabilities. Primary Objectives Rapidly Implement State-of-the-Art AI and Machine Learning Models to Enhance Graphic Design and Marketing Solutions Roles & Responsibilities Model Selection: Choose and evaluate pre-trained AI models for specific tasks. Data Preparation: Work with data teams to ready data for model training. Algorithm Tuning: Fine-tune and optimize machine learning algorithms. System Integration: Embed AI components into existing software solutions. Testing: Validate the performance and efficacy of AI implementations. Performance Monitoring: Use analytics to track AI feature performance and make adjustments. Documentation: Briefly document the development process and algorithms used. Technical Skills You Should Have Python Programming: Proficiency in Python, commonly used for AI and machine learning projects. Machine Learning Frameworks: Experience with TensorFlow, PyTorch, or scikit-learn. Data Manipulation: Skills in data cleaning, transformation, and preparation using tools like Pandas or SQL. Software Development: Strong foundational skills, including version control, debugging, and testing. API Integration: Experience with RESTful APIs or similar technologies for integrating machine learning models. Cloud Computing: Familiarity with platforms like AWS. Data Visualization: Basic skills in data visualization tools for analyzing data and model performance. Statistical Analysis: Understanding of statistical methods for evaluating models and performance. Teamwork & Communication: Ability to collaborate effectively in cross-functional teams and communicate technical concepts. Continuous Learning: Willingness to stay current with advancements in AI and machine learning. Key Expertise Python, AI and machine learning Frameworks(TensorFlow, PyTorch, or scikit-learn), RESTful APIs, AWS, Qualification Bachelor s Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT), M.Tech (CSE/IT), B.E. (CE/IT), M.E.(CE/IT) Experience 1 to 5 years of experience in in the technological role. Benefits 22 Paid Leaves 5 Days Working Good Company Culture Health Insurance Life Insurance Pension Scheme Statutory Benefits (PF & ESIC) Salary on time Yearly Picnic Annual Sports Day Monthly Events Festival Celebrations Qualification : Bachelors Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT), M.Tech (CSE/IT), B.E. (CE/IT), M.E.(CE/IT)

About Us At OptimumBrew, we are a team of listeners, questioners, and collaborative problem-solvers. Our team is smart, passionate, experienced, and polished. We are designers who get things done. Our league of superheroes includes 10+ certified Digital Marketing Executives. OptimumBrew is known as a process-driven, adaptive, and human-first company, where your growth both professionally and personally is a top priority. Job Title: SEO Executive We are looking for talented SEO Executives who are passionate about building scalable and secure digital marketing strategies. You will work alongside an experienced team, sharing your knowledge and learning from others while growing your capabilities. Primary Objectives: Manage all SEO tasks and develop optimization strategies to improve the company s search engine rankings. Conduct keyword research and implement SEO strategies across the company s website and marketing materials. Set measurable goals to track and improve marketing efforts. Monitor SEO performance metrics daily or weekly to assess the effectiveness of strategies. Roles & Responsibilities: Perform on-page SEO tasks, such as website analysis, keyword analysis, URL optimization, etc. Manage off-page SEO activities like article submission, blog submission, content sharing, link building, classified postings, business listings, blog commenting, and forum posting. Understand and implement SEO schema markups and their usage. Use various tools to perform keyword research and identify the best business terms for clients. Provide SEO analysis and recommendations in coordination with website structure and content. Optimize websites and content to improve search engine rankings through organic search, adhering to SEO guidelines. Build high-quality backlinks for the site. Stay updated with search engine algorithms and ranking methods, including Google algorithm updates. Generate weekly reports and performance analyses. Work effectively with MS Excel, MS Word, and PowerPoint to track SEO performance and create reports. Technical Skills You Should Have: Off-page SEO activities (link building, content sharing, etc.) On-page SEO tasks (keyword analysis, content optimization) Social media marketing strategies Storytelling through content creation Creative content writing Basic graphic designing skills Key Expertise: MS Excel, MS Word, and PowerPoint. Qualification: BBA or MBA in Digital Marketing or a related field. Certification in Digital Marketing. Experience: 0 to 1 year of experience in SEO. Benefits: 22 Paid Leaves 5-Day Work Week Positive Company Culture Health and Life Insurance Pension Scheme Statutory Benefits (PF & ESIC) Timely Salary Payments Annual Picnic Annual Sports Day Monthly Team Events Festival Celebrations Qualification : BBA or MBA in Digital Marketing or equivalent , Certificate in Digital Marketing

Job Description We are looking for a highly motivated and talented AI Prompt Engineer to join our team. This role is ideal for fresh graduates who are passionate about artificial intelligence, natural language processing, and creating engaging and effective prompts. As an AI Prompt Engineer, you will work closely with our AI development team to design, test, and refine prompts that improve the performance and usability of our AI systems. development of a portfolio management NFT customer-facing solution. The developer has to have worked with analytics and finance solutions and knows how to work with hundreds of millions of records. The responsibilities will include integrating new NFTs into the already build the solution and enhancing the code and infrastructure as the solution scales to new NFT markets. The developer will be tasked with exploring new NFTs and integrating them into our NFT portfolio management platform. Key Responsibilities as an AI Prompt Engineer Work with the Developers, Project Management team to understand project goals and requirements. Design, develop, and refine effective prompts for various AI applications, ensuring clarity and relevance. Test and evaluate prompts to measure their performance and impact on AI systems. Iterate and improve prompts based on feedback and performance data. Stay updated with the latest trends and advancements in AI and natural language processing. Contribute to the documentation and training materials for AI systems. Requirements for an AI Prompt Engineer Bachelor s degree in computer science, information technology, or a similar field. Strong understanding of artificial intelligence concepts and natural language processing. Excellent problem-solving skills and attention to detail. Proficiency in programming languages such as Python. Basic knowledge of machine learning frameworks and tools. Strong communication skills, with the ability to convey complex technical information clearly and concisely. Ability to work collaboratively in a team environment. Soft Skills Proficiency in English Efficient taskmaster Self-reliant and quick learner Exposure to asynchronous working Experience in Agile/Scrum software development practices with effective use of project management tools. Creative and efficient problem solver Keep abreast of new trends and best practices in web development Strong critical and logical thinking. Creative and efficient problem solver You have a very high chance of grabbing this position: Experience with AI/ML projects or coursework. Familiarity with prompt engineering and chatbot development. If you take initiative and work independently. Understanding of data analysis and visualization techniques. Enthusiasm for continuous learning and professional development. Qualification : Bachelors degree in computer science, information technology, or a similar field.

Job Description We are looking for an experienced and enthusiastic social media growth executive to join our team driving multiple global businesses. You will be responsible for achieving growth in social media followers, driving engagements, generating creative ideas, and driving various innovative initiatives & campaigns for various businesses. You must have a proven passion for living a vibrant social media life. Businesses for which the social media growth to be driven include NFT, Blockchain businesses, software development companies, and other industries located across the globe. In this role, you re expected to create innovative strategies and end-to-end execute them to achieve growth on multiple platforms like Facebook, Twitter, YouTube, Instagram, TikTok, LinkedIn, Discord etc. The goal is to gradually achieve superior customer engagement and intimacy, website traffic, and revenue by strategically exploiting all aspects of social media marketing. Key Responsibilities as a Social Media Executive Develop, implement and manage our social media growth strategies Daily posting on all social media platforms with long or short content Active engagements with the users with informative, engaging, and creative content Think and execute funny meme Closely work with art & creative design team for various art-work Research various ideas, competitor studies, top social handle analysis, to create unique execution strategies Monitor and report key growth matrices using analytical tools such as Google Analytics, Hootsuite Pro, and Facebook Insights to monitor and evaluate the company s social media presence and performance. Plan at least 2-3 weeks in advance and create a pipeline for various posts Listening to target audiences from across the social media and collaborating with Marketing, Sales, and Product Development teams Monitor SEO and user engagement and suggest content optimization scope Define the most important social media KPIs, preparing monthly reports on social media marketing efforts. Staying up to date on best practices and emerging trends in social media. Performing other duties when needed. Requirements for a Social Media Specialist Candidate 2-4 years of social media experience in a social media role, with experience in planning and managing content in a corporate, or agency setting. Excellent consulting, writing, editing (photo/video/text), presentation, and communication skills Thorough understanding of various social media algorithm Available to manage audiences located in different parts of the world in different timezones Experience with doing audience and buyer persona research Good understanding of social media KPIs Familiarity with the software industry, web design, and publishing Graduate degree in the marketing or relevant field Soft Skills Proficiency in English Efficient taskmaster Self-reliant and quick learner Critical thinker and problem-solving skills Team player Multi-tasking and time-management skills, with the ability to prioritize tasks. You have a very high chance of grabbing this position: Added advantage if exposure on social media paid marketing Understanding of Web 3.0, Metaverse, etc. Managing community of web 3.0 audience Having significant social media followers on personal handles with value-added content Multiple viral contents on various social media handles. Qualification : Graduate degree in the marketing or relevant field

Job Title: Relationship Manager PDM (Domestic Business) Location: Surat Department: Sales & Distribution Industry: Asset Management Company (AMC) Experience Required: 2 to 5 Years Qualification: Graduate / Master's Degree (NISM Certification Mandatory) Role Overview: The Relationship Manager PDM (Domestic Business) will be responsible for driving business growth through the IFA (Independent Financial Advisor) channel. This role involves relationship management, channel development, business planning, and execution of marketing strategies to increase market share and brand presence of the AMC in the assigned territory. Key Responsibilities: Business Development & Channel Growth Develop and implement marketing and distribution plans to expand business through the IFA channel. Strategize and execute initiatives to increase the AMC s market share across assigned geographies. Promote and distribute the full suite of investment products to IFAs, ensuring alignment with client needs. Sales Planning & Execution Design and execute short- and long-term sales plans for consistent lead generation and business conversion. Maintain a strong sales pipeline by regular follow-ups with potential leads across multiple product categories. Drive revenue growth and ensure profitability of the AMC from the IFA segment. Client Engagement & Servicing Build and nurture long-term relationships with IFAs and key partners. Oversee client reporting and ensure timely communication of performance metrics, updates, and product enhancements. Conduct regular meetings, presentations, and performance reviews with partners. Training & Awareness Initiatives Conduct product trainings and development programs for IFAs. Organize and lead Investor Awareness Programs (IAPs) to educate clients and investors on mutual fund investments. Promote a strong brand presence through on-ground engagement and education. Key Skills & Competencies: Mandatory Skills Excellent communication skills verbal and written Strong account management and channel relationship skills Presentation and negotiation skills Goal-oriented with a focus on achieving sales targets Analytical and problem-solving abilities Desirable Skills NISM Certification (Mandatory) Knowledge of mutual fund industry, IFA networks, and financial products Qualifications: Graduate in any discipline (Master s degree preferred) NISM Certified as per regulatory norms Experience: Minimum: 2 Years Maximum: 5 Years Relevant experience in AMC/Mutual Fund sales or financial services distribution preferred Job Summary: The Relationship Manager PDM will play a crucial role in expanding AMC s presence in the IFA channel by building strong advisor networks, delivering tailored investment solutions, and ensuring consistent business conversion. This role is suited for a dynamic, target-driven individual with excellent communication and relationship-building skills in the financial services space. Qualification : Graduate / Master's Degree (NISM Certification Mandatory)

Social Media Executive Experience: 1 to 2 Years Position: 1 Education: MCA, BCA, BE in IT Responsibilities : Design social media strategies to achieve marketing targets. Direct the development and execution of the Companies social media strategy. Oversee the management of Company-branded social media accounts and their design across all owned major social channels (i.e. Facebook, Twitter, LinkedIn, Instagram, etc.). Candidate should have the knowledge about Google ads and paid marketing. Manage, create and publish original, high quality content. Experience working with creative agencies developing / managing content required. Solid knowledge of SEO and keyword search. Demonstrate understanding of social customer service; work with internal teams to develop responses to complaints on owned social media channels and escalate to appropriate internal departments when needed. Administer all company social media accounts ensuring up-to-date content. Liaise with writers and designers to ensure content is informative and appealing. Collaborate with Marketing and Product development teams to create social buzz regarding new product launches. Facilitate client-company communication (respond to queries, get reviews and organize chats and QA sessions). Train internal teams to integrate and maintain a cohesive social media strategy. Stay up-to-date with new digital technologies and social media best practices. Proven work experience as a Social media strategist or Social media manager. Hands on experience using social media for brand awareness. Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Facebook insights. Familiarity with web design and publishing. Excellent multitasking skills. Qualification : MCA, BCA, BE in IT

Business Development Executive Experience: 0 to 6 Months Position: 2 Education: Any Graduate Required Skills : Build a good working relationship with Clients. Understand the core values of the company and its goals. Calling on leads provided by the company. Present the product favorably and in a structured professional manner over the call. Maintain and Develop relationships with channel partners in person and via telephone calls and e-mails. Follow up with potential customers to prospect for new business. Advice on forthcoming product developments. Develop Square Yards as a brand by ensuring Service standards are in line with company policies. Calling/Meeting clients for doing need analysis. E-Showing properties to potential buyers. Facilitate negotiation between buyer & seller. Closing sale and submitting all relevant documents to the seller. Qualification : Any Graduate

About Us At OptimumBrew, we are a dynamic team of thinkers, innovators, and problem solvers. Our group is made up of smart, passionate, and experienced individuals who are committed to excellence. We are designers who deliver results. Our team includes over 10 certified Quality Analysts, and OptimumBrew is a process-driven, adaptable, and people-centric company where your growth, both professionally and personally, is a top priority. Job Title: Quality Analyst We are seeking talented Quality Analysts who are eager to contribute to the development of scalable and secure functionality within our Quality platform. As a part of a team of seasoned professionals, you will have the opportunity to share knowledge, learn new skills, and play a crucial role in improving the quality of our products. Primary Objectives: Complete training sessions provided by senior team members and the Team Leader. Develop a strong understanding of the Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC), and Agile Methodology. Review requirement specifications to identify gaps, assess testability, and determine testing implications. Create test plans, test scenarios, and test cases using TestLink. Execute test cases and document results in TestLink. Gain insight into the Bug Life Cycle and report bugs using Redmine. Continuously learn new testing methods and tackle new challenges. Roles & Responsibilities: Conduct testing for mobile applications and websites. Focus on enhancing the testing process and improving efficiency. Adhere to QA processes and follow guidelines set by the Team Leader. Develop test plans, requirement specifications, test scenarios, and test cases as directed by the Senior Test Lead/Team Leader. Execute test cases in line with the test plans. Perform various types of testing, including regression, integration, platform, performance, user acceptance, UI, and more, to ensure software stability. Report bugs and errors according to established procedures. Take responsibility for creating and executing test cases for new and updated products or components. Suggest improvements to testing processes. Contribute to improving application performance and product quality. Follow instructions from Senior QA and Team Leader to complete testing tasks. Provide daily progress reports to the Team Leader. Assist in training junior QA team members. Continuously update and improve technical skills and knowledge. Technical Skills You Should Have: Strong ability to learn new techniques and technologies quickly. Solid knowledge of SDLC, STLC, and Agile methodologies. Familiarity with the Bug Life Cycle. Experience with different types of testing, including regression, integration, smoke, sanity, black-box, usability, and alpha testing. Proficiency in creating test plans, requirement specifications, test scenarios, and test cases. Ability to translate business requirements into actionable test cases. Creativity and initiative to improve and optimize product test cases. Strong skills in identifying, isolating, and communicating bugs effectively. Proficiency with Redmine bug tracking tool. Excellent collaboration skills, working effectively with team members and other departments. Strong communication and critical thinking skills. Basic knowledge of automation testing is a plus. Key Expertise: Mobile App Testing Website Testing SDLC, STLC, and Agile Methodology Bug Life Cycle Regression, Integration, Smoke, Sanity, Black-box, Usability, Alpha Testing Test Plan Creation, Test Scenarios, and Test Cases Bug Tracking Using Redmine Qualifications: Bachelor s Degree in Computer Science, Computer Engineering, B.Tech (CSE/IT), BCA, MCA. Experience: 1 to 2 years of experience as a QA Tester. Benefits: 22 Paid Leave Days 5-Day Work Week Positive Company Culture Health and Life Insurance Pension Scheme Statutory Benefits (PF & ESIC) Timely Salary Payments Annual Picnic Annual Sports Day Monthly Team Events Festival Celebrations Join us at OptimumBrew and be part of a forward-thinking, collaborative team that is committed to delivering top-tier quality! Qualification : Bachelors Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT),BCA, MCA.

About Casepoint Casepoint is a leader in eDiscovery solutions, providing powerful, secure, cloud-based capabilities. Trusted by top law firms and multinational corporations for their most critical cases, we ve been on an upward growth trajectory for nearly a decade. As we expand globally, we continue to foster a culture of team collaboration, open communication, and a work hard, play hard attitude. Current Openings: 2 positions available! Job Overview We re looking for a self-motivated Business Analyst with experience in Agile methodology to join our growing product team. In this role, you ll serve as the bridge between stakeholders and our product team, translating functional requirements into technical specifications. This is an exciting opportunity for someone who thrives in a collaborative environment and is passionate about driving solutions from concept to execution. Key Responsibilities As a Business Analyst, you will: Analyze Business Systems: Review, evaluate, and understand the needs of the business and users. Create & Validate Functional Documents: Develop workflow charts, diagrams, functional specifications, output requirements, and formats. Define Scope & Objectives: Ensure that business strategies align with the system requirements and deliverables. Facilitate Design Sessions: Work with the implementation team to define and refine solutions. Deliver System Design Elements: Provide key deliverables such as data migration rules, business rules, wireframes, and more. Understand Stakeholder Needs: Collaborate with multiple stakeholders to ensure all requirements are met. Negotiate Requirements: Act as the facilitator for negotiating and aligning requirements among various stakeholders. Analyze Business Processes: Identify current and future state business processes, helping stakeholders envision the future. Document Specifications: Create critical documents, including Business Requirement Documents (BRD), Functional Specifications (FSD), Software Requirement Specifications (SRS), and Use Case specifications. Required Skills & Experience To be successful in this role, you should have: 2 to 4 years of experience in business analysis. Strong business and functional understanding of systems and processes. Excellent problem-solving and solution definition skills. Fluency in both oral and written communication. Experience in business case development and stakeholder management. Familiarity with modeling techniques and methods. Proven negotiation skills to manage conflicting requirements effectively. At Casepoint, we believe in the power of a great culture. By fostering a nurturing environment, we ensure that our team members feel valued and empowered to grow. We reward talent with competitive compensation and provide opportunities for career development and advancement. Location This position is based in Surat, India. If you are passionate about business analysis, problem-solving, and creating impactful solutions in a fast-paced, collaborative environment, we d love to hear from you! Apply now and become a part of the Casepoint team!

About Company: Casepoint is the trusted data discovery platform for large corporations and government agencies. Our mission is to transform data into actionable intelligence and responsive insights. Leveraging the power of AI and advanced analytics, our end-to-end eDiscovery platform empowers teams to seamlessly collect, preserve, and discover vast amounts of data from diverse sources. Number of positions currently vacant: 05 Job Description: The Technical Support Analyst is responsible for performing standard e-discovery data operations within the Casepoint platform, including data processing, ingestion, overlay, conversion, archive, deletion, and data export. You will be responsible for ensuring that data is handled according to customer specifications and eDiscovery standards while assisting in various technical tasks and reporting. Key job responsibilities: Assist in various eDiscovery workflows within the Casepoint platform, including data processing, data ingestion, overlay, data conversion, archive, deletion, and data export. Responsible for active monitoring of incoming product support requests. Ensure all information is recorded properly and managed as per defined standards. Perform ad-hoc data queries for reporting, and data analysis needs for internal and external teams. Responsible for adhering to standard quality control procedures on technical requests while finalizing all customer deliverables. Make sure to accomplish assigned work within a defined SLA/OLA matrix and shared priority. Create meaningful and understandable reports and charts to share data analysis results or conclusions with other team members or stakeholders. Periodically generate various reports for the Ticket Management system. Periodically monitor Casepoint platforms and generate agent, application, and processing Error log reports. Keep all stakeholders informed on request progress, time frame adjustments, data issues, escalated technical concerns, and any other pertinent information. Assist senior analysts in all aspects of data operations and technical support, and also learn from them. Update their skills and knowledge about the eDiscovery domain, litigation processes, and EDRM workflow. Get hands-on experience with Casepoint eDiscovery tools and technologies used for data analysis and review. Update their skills and knowledge about data management and analysis applications such as SQL, MS Access, and VBA. Gain knowledge of general reporting applications like Excel, Google Sheets, etc., which could be used to prepare data analysis or other ad-hoc requests. Ensure data security by maintaining the confidentiality and integrity of sensitive data and implementing appropriate security measures. Adhere to the procedures of the organization. Other duties as assigned. Candidate Requirements: Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience) Minimum 1-1.5 years of experience in the eDiscovery field Demonstrated ability to diagnose and resolve complex problems Oral and written communication skills that provide a strong and confident leadership presence Excellent communication and customer service skills Excellent client relationship skills include the ability to proactively manage client expectations, recognize client needs, and adapt company capabilities to meet client requirements consistently A solid understanding of database design and management, data processing activities, and legal document review requirements Positive, team-oriented attitude Strong attention to detail and ability to manage multiple high-priority tasks Ability to work in a fast-paced, deadline-driven environment while handling multiple tasks through completion Desire/initiative to learn more advanced technical and design concepts Foster a teamwork environment Improve cross-application/work center knowledge Ability to work flexible shifts Compensation & culture: Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment. Location: Surat, India Qualification : Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience)

Pulse Solutions Surat is seeking a skilled Android developer responsible for requirements analysis, database design, application development, and coordinating UAT. We are looking for talented Android Developers who enjoy challenges and aspire to work on large and exciting projects using the best technology offers. Candidates Profile A seasoned Programmer with good exposure to JAVA programming with Android. Must have worked with web services. Experience in working in a team environment using modern SDLC preferred. 3-4 years of experience Job Description 1. Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes 2. Familiarity with RESTful APIs to connect Android applications to back-end services 3. Strong knowledge of Android UI design principles, patterns, and best practices 4. Experience with offline storage, threading, and performance tuning 5. Knowledge of the open-source Android ecosystem and the libraries available for common task 6. Ability to understand business requirements and translate them into technical requirements 7. Familiarity with cloud message APIs and push notifications 8. Understanding of Google s Android design principles and interface guidelines 9. Understanding code versioning tools is a plus. This position offers immense potential for growth and freedom of working style.

SEO Specialist Experience: 0 to 1 Year Position: 1 Education: MCA, BCA, BE in IT Responsibilities : Knowledge of Technical, On-page & Off-page SEO activities & tools. Knowledge of content optimization, Meta tags, etc to boost rankings. A good grasp of how blogging, press releases, social media, and related strategies go hand-in-hand with SEO. Knowledge in building inbound organic search traffic and improving SERPs. Ability to manage multiple projects and handle clients and should possess excellent communication skills. Keep pace with SEO industry trends and developments including best practices to handle Google updates. Optimize websites to rank higher for relevant keywords in the organic search result and increase traffic from both an Onsite and offsite perspective. Knowledge of Website speed on both mobile and desktop techniques. Awareness of various content marketing platforms in the Digital Marketing Industry. Effective in troubleshooting, SEO, and ranking-related issues. The person must be able to perform all recommended off-page tasks successfully. Basic HTML, JavaScript, CSS, and WordPress Knowledge. Knowledge in Local SEO and International SEO. Should have good Knowledge of Google Analytics, Google Webmaster Tools, and Google My Business. Qualification : MCA, BCA, BE in IT

CRM Manager - Surat We are seeking a detail-oriented and proactive CRM Manager to develop, execute, and optimize CRM strategies to drive customer engagement, retention, and loyalty. This role requires a data-driven mind-set to analyse customer behaviours, segment audiences, and personalize customer communications. The CRM Manager will work closely with marketing, sales, and customer support to implement strategies that enhance the customer experience and maximize lifetime value. Roles & Responsibilities: Collecting and analyzing customer data. Develop and manage CRM strategies to drive customer engagement and retention. Handle correspondence, phone calls, and inquiries from clients and vendors. Plan and execute multi-channel CRM campaigns (email, SMS, etc.). Support Management functions. Analyze CRM campaign performance and customer engagement metrics. Create reports and dashboards to communicate CRM effectiveness to stakeholders. Identify improvements in the customer journey and suggest enhancements. Develop workflows and automation to streamline customer communications. Gather and analyze customer feedback to enhance the CRM system. Collaborate with customer service to address inquiries and improve satisfaction. Oversee CRM platform implementation, upgrades, and maintenance. Work with IT Developers to troubleshoot and customize CRM functionalities. Qualifications and Skills: Bachelor s degree in Marketing, Business, or related field. Minimum 1 years of experience in Customer Relation or relevant Field. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Excellent organizational and multitasking abilities. Strong verbal and written communication skills. Ability to work independently with minimal supervision. High level of professionalism and confidentiality. Ability to prioritize and meet deadlines in a fast-paced environment. Qualification : Bachelors degree in Marketing, Business, or related field.

QA Tester - Surat We are looking for a meticulous QA Tester to join our IT team. The ideal candidate should have experience in manual and automation testing to ensure the performance and quality of e-commerce applications. You will be responsible for identifying bugs, executing test cases, and working closely with developers to optimize user experience. Roles & Responsibilities: Develop, execute, and maintain test cases, test plans, and test scripts. Detect, report, and track software defects using issue-tracking tools. Perform functional, regression, performance, and UI testing on web and mobile applications. Understand project requirements and design test scenarios accordingly. Work closely with developers, project managers, and designers to enhance application quality. Verify data integrity and backend processes using SQL queries. Identify performance bottlenecks and security loopholes in applications. Maintain proper testing documentation, reports, and guidelines. Qualifications and Skills: Must have worked on web application testing including cross-browser testing. Familiarity with testing tools like Selenium, JIRA, TestRail, or Postman. Knowledge of SQL queries for backend validation. Understanding of SDLC & STLC methodologies. Experience in testing cart functionality, checkout flows, payment gateways, and order management. Strong analytical and problem-solving skills. Good communication skills to report issues effectively. Candidate should have 1+ years of experience.

Pulse Solutions requires Software Test Engineers with wide experience in Manual as well as Automation Testing. The primary job profile is functional testing on applications developed by the Pulse web, mobile, games, and e-commerce programming teams. Candidate Profile 2-4 years experience in QA/Manual as well as Automation testing with exposure to websites/web applications testing and implementing test automation using Selenium, Appium and JAVA, TestNG, Maven. Ability to create and maintain automation framework independently Working experience on APIs and web services automation (SOAP & REST) Experience working in Agile methodologies Mobile Automation Good to have Experience in Requirements Analysis. Good Understanding of SDLC Process. Expert at Building Test Cases. Good in Functional Testing. Analyse failed tests and manage defects using the bug reporting tool. Handling changes and Conducting Sanity, Integration and Regression Testing Experience in Coordinating with Test Managers/Team leads/Scrum Master. Good English communication skills. Job Profile Building test cases for web and mobile applications. Executing test plans manually and/or building automated testing routines. Create automation scripts. Creating, Enhancing, debugging and Running Test Script / Cases Communicating about bugs via bug tracking systems. Ensuring high-quality standards including functionality and code quality. Finding high-level usability problems in navigation, workflow, and reporting. Reporting the bugs in the bug tracking tool and assigning it to the development team. Exposure to frameworks such as TestNG, Cucumber or equivalent BDD frameworks This position offers the immense potential of growth and freedom of working style. Qualification : Bachelor's degree or equivalent

Job Description: We are seeking a dedicated and proactive Client Relationship Manager to join our team. In this role, you will be responsible for managing and enhancing client relationships, driving revenue growth, and acting as a liaison between clients and our internal teams. The ideal candidate will be customer-focused, detail-oriented, and capable of managing multiple client interactions effectively. Key Responsibilities: 1. Client Engagement: Conduct daily offline and online meetings with clients to maintain strong relationships and enhance client experience. Serve as the primary point of contact for clients through calls, emails, and SMS, ensuring timely and effective communication. 2. Client Relationship Management: Lead follow-ups on conversations, send quotations, and maintain records in CRM software for seamless client management. Act as a bridge between the internal team and clients, ensuring smooth communication across multiple departments. 3. Lead Generation and Follow-up: Actively follow up on daily leads and identify growth opportunities within the existing client portfolio to drive revenue. 4. Industry Research and Trend Analysis: Research industry trends and competitor activities to apply best practices and enhance the client portfolio. Stay updated on market changes and identify opportunities for improvement or innovation in client offerings. 5. Client Presentations and Reports: Prepare client presentations, reports, and other materials as needed. Conduct in-person client meetings to provide updates and address client needs. 6. Target Achievement: Work towards meeting targets and KPIs related to client acquisition, retention, and revenue generation. Qualifications: Experience: Prior experience in client relationship management, sales, or account management is preferred. Strong ability to engage clients and drive sales growth. Skills: Excellent communication skills (verbal and written). Proficiency in using CRM software for managing client interactions. Strong organizational skills with the ability to manage multiple client relationships effectively. Ability to work independently and as part of a team. Results-driven with a focus on achieving targets. What We Offer: Competitive salary and commission structure. Opportunities for career growth and advancement. A collaborative, dynamic, and supportive team environment.

Job Description: We are seeking a dedicated Client Servicing Executive to join our team. The ideal candidate will be responsible for cultivating strong relationships with clients, providing exceptional after-sales service, and ensuring a positive client experience throughout their journey with our company. This role involves working closely with clients to address their needs and resolve any issues, while also assisting in training and providing guidance to client service teams. Key Responsibilities: 1. Client Relationship Management: Cultivate solid relationships with clients through exceptional after-sales service. Regularly engage with clients through phone calls, email communications, or face-to-face meetings to ensure ongoing satisfaction. Respond to client inquiries in a timely, professional, and efficient manner. 2. Client Onboarding and Support: Create a positive and seamless onboarding experience for new clients, ensuring they are fully integrated into the company's services. Identify and address clients initial concerns or dislikes about company products to foster trust and satisfaction. 3. Client Records and Data Management: Maintain accurate records of all existing and potential clients in the company s CRM system. Ensure that the correct terms of sale are entered into the client database to prevent billing issues and discrepancies. 4. Training and Guidance: Provide training to clients, helping them fully understand and utilize the services provided, enabling them to take full advantage of available benefits. Organize training seminars and workshops to improve client knowledge and product usage. 5. Team Support and Leadership: Offer guidance and training to client service employees, ensuring they have the skills and knowledge to serve clients effectively. Support the team in addressing client issues and escalating matters when necessary. Requirements: Education: Bachelor s degree in business administration or a related field. Experience: Proven experience working as a Client Servicing Executive or in a similar customer service role. Skills: Proficiency in Microsoft Excel for reporting and data analysis. Working knowledge of Customer Relationship Management (CRM) software. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Analytical mindset with problem-solving capabilities to address client concerns and issues. Exceptional communication and customer service skills. Attributes: Ability to work efficiently under pressure and meet deadlines. Detail-oriented, with a focus on accuracy and client satisfaction. What We Offer: Competitive salary and benefits. Opportunities for career development and growth. A collaborative, supportive, and dynamic work environment. If you are passionate about delivering excellent customer service and building lasting client relationships, we encourage you to apply for this rewarding position. Qualification : Bachelor's degree in business administration or an industry-related field.