Performance Management Jobs in Indore

Job Title: Head of Accounts and Finance Location: Indore Position Overview: We are seeking a highly experienced and strategic Head of Accounts and Finance to lead the company s financial operations and ensure optimal management of financial resources. The ideal candidate will have extensive expertise in finance and accounting within the stock broking industry, coupled with proven leadership skills to drive financial strategy and team performance. Key Responsibilities: Financial Management: Oversee all financial operations including budgeting, forecasting, and financial reporting. Ensure compliance with all applicable financial regulations and accounting standards. Accounting Oversight: Manage accounting functions such as accounts payable, accounts receivable, general ledger maintenance, and preparation of financial statements. Strategic Planning: Develop and execute financial strategies to support company growth and profitability goals. Provide actionable financial insights and recommendations to senior leadership. Regulatory Compliance: Ensure adherence to stock broking industry-specific regulatory requirements. Liaise with external auditors and regulatory bodies as necessary. Risk Management: Identify, evaluate, and mitigate financial risks including market, credit, and operational risks. Implement risk management frameworks and controls. Team Leadership: Lead, mentor, and develop the finance and accounting teams to foster a collaborative, efficient, and high-performing environment. Financial Analysis: Conduct detailed financial analysis to support strategic decision-making. Monitor key financial metrics and performance indicators. Stakeholder Communication: Prepare and present clear financial reports and analyses to stakeholders including senior management, board members, and investors. Process Improvement: Continuously assess and improve financial processes, systems, and technologies to enhance efficiency, accuracy, and compliance. Key Performance Indicators (KPIs): Accuracy and reliability of financial reports. Timeliness in monthly, quarterly, and annual financial closings. Compliance with all regulatory and tax requirements. Effective cost and cash flow management. Strength of audit processes and internal controls. Efficient management of accounts receivable and payable. Team productivity and professional development. Successful integration of technology for process optimization. Key Result Areas (KRAs): Financial reporting and comprehensive analysis. Regulatory compliance and tax management. Budgeting and long-term financial planning. Cash flow and working capital optimization. Internal audit and control systems. Expense and cost management. Accounts payable and receivable oversight. Leadership, mentoring, and team building. Financial technology implementation and process automation. Effective communication and reporting to stakeholders. Qualifications: Bachelor s degree in Accounting, Finance, Business Administration, or a related field. Master s degree and/or professional certifications such as CPA, CFA, or equivalent preferred. Minimum 15 years of experience in finance and accounting, with at least 8-10 years in a senior leadership role, preferably within the stock broking or financial services industry. Strong knowledge of financial regulations and compliance specific to the stock broking sector. Proficiency with financial software and ERP systems. Exceptional leadership, analytical, and problem-solving skills. Excellent communication and interpersonal abilities. High integrity, professionalism, and ability to work under pressure with meticulous attention to detail. Qualification : Bachelors degree in Accounting, Finance, Business Administration, or a related field

Job Title: Commercial Sales Manager North America Market Location: Indore, India (Work from Office) Job Type: Full-Time | Onsite | B2B Sales | International Market About the Role: Key Responsibilities: Sales Strategy & Execution Develop and implement a robust, data-driven sales strategy for North America to exceed revenue targets. Monitor market trends and competitor landscape to identify new business opportunities and emerging segments. Team Leadership Build, mentor, and lead a dynamic international B2B sales team with a focus on continuous performance improvement. Provide coaching, performance feedback, and professional development to sales staff. Client Relationship Management Foster and maintain long-term relationships with key clients across the U.S. and Canada. Understand client business needs to recommend tailored solutions that drive value and retention. Sales Operations & Reporting Use CRM tools (e.g., Salesforce, HubSpot) to track pipeline activity, performance metrics, and customer engagement. Provide accurate sales forecasts and periodic reports to the senior leadership team. Cross-Functional Collaboration Work closely with marketing, product, and customer success teams to align on go-to-market plans. Coordinate with product development and support teams to ensure seamless client onboarding and post-sale satisfaction. Business Development & Industry Engagement Represent the company at trade shows, industry conferences, and virtual networking events across North America. Conduct market research to identify untapped verticals and partnership opportunities. Required Qualifications: Bachelor s degree in Business, Marketing, or a related field. MBA is a plus. 5+ years of B2B sales experience, preferably in SaaS or tech-enabled services, with at least 2 years managing North American clients. Demonstrated success in building and leading international sales teams and exceeding growth targets. Exceptional leadership, communication, and negotiation skills. Proficiency in CRM platforms and tools like Microsoft Office, Excel, or Google Workspace. Strong analytical skills with the ability to interpret sales performance data. Willingness to travel internationally, if required. What We Offer: Competitive salary + performance-based incentives. High-visibility role with direct impact on international growth. Opportunity to work closely with the executive leadership team. Fast-paced, collaborative, and learning-driven work environment. Access to professional development, training, and global exposure. If you're a commercial sales leader ready to take charge of global growth and make a real impact in the North American B2B market, we want to hear from you. Apply Now to join our journey of global expansion and innovation. Qualification : Bachelors degree in Business, Marketing, or a related field. MBA is a plus.

Job Title: Sales Manager Billing Software Solutions Job Overview: Plada Infotech Services Ltd, a leading company in the Merchant Acquiring Industry, is seeking a dynamic and results-driven Sales Manager to lead and grow our sales team. This role is ideal for professionals with experience in billing software sales who are passionate about driving revenue, developing strategic sales plans, and leading high-performing teams. Key Responsibilities: 1. Team Leadership: Hire, mentor, and motivate a team of sales professionals. Conduct regular training sessions to enhance product knowledge and sales skills. Foster a positive and collaborative sales culture to drive performance. 2. Sales Strategy & Planning: Develop and implement strategic sales plans to meet company objectives. Identify new business opportunities and expand market presence. Analyze market trends and competitor activities to stay ahead in the industry. 3. Customer Relationship Management: Build and maintain strong relationships with key clients. Ensure high levels of customer satisfaction by resolving inquiries and concerns. Work with the customer support team to ensure seamless post-sales service. 4. Sales Performance Monitoring: Track and analyze sales performance metrics to assess effectiveness. Provide constructive feedback and implement corrective actions when needed. 5. Reporting & Documentation: Prepare and submit regular sales reports, forecasts, and performance reviews. Maintain accurate records of sales transactions and customer interactions. Qualifications & Skills: Proven experience in sales, with a strong focus on billing software solutions. Previous leadership or management experience in a sales team. Strong understanding of sales strategies and tactics. Excellent communication, negotiation, and interpersonal skills. Bachelor s degree in Business, Marketing, or a related field. Benefits: Competitive salary + performance-based incentives. Health & wellness programs. Professional development & career growth opportunities. If you're a motivated sales leader with a passion for technology and customer engagement, we invite you to join Plada Infotech Services Ltd and be part of a team shaping the future of billing software solutions! Qualification : Bachelors degree in Business, Marketing, or a related field.

Position: Assistant Manager HR Job Category: Non-Technical Department: Human Resources Location: Indore, Madhya Pradesh Experience: 8+ Years Employment Type: Full-Time, Permanent About the Role: We are seeking an experienced and proactive Assistant Manager HR to oversee payroll, performance management, and administrative functions. The ideal candidate will bring 8+ years of HR expertise, strong leadership skills, and a strategic mindset to align HR processes with business objectives. This role plays a key part in fostering a positive work environment, supporting employee development, and ensuring compliance with HR policies and labor laws. Key Responsibilities: Talent Acquisition & Recruitment: Manage the end-to-end recruitment process, ensuring a seamless candidate experience. Collaborate with department heads to align talent acquisition strategies with business needs. Payroll & Compliance: Oversee end-to-end payroll processing, ensuring accuracy, compliance, and timely execution. Ensure adherence to statutory regulations, labor laws, and company policies. Performance Management & Employee Development: Lead the Performance Management System (PMS), including goal setting, performance reviews, and career development initiatives. Work closely with leadership to drive employee engagement and retention strategies. HR Administration & Office Management: Manage administrative functions, including vendor coordination, office management, and facilities maintenance. Support employee well-being and ensure a productive workplace environment. Employee Engagement & Grievance Handling: Address and resolve employee grievances promptly, fostering a positive and inclusive work culture. Design and implement employee engagement initiatives to enhance workplace satisfaction. HR Strategy & Business Alignment: Partner with senior leadership to develop and implement HR strategies that align with organizational goals. Act as a trusted advisor to management on HR policies, best practices, and workforce planning. Education & Experience: Master s degree in Human Resources, Business Administration, or a related field. 8+ years of experience in an HR Generalist or leadership role. Prior experience in the IT industry is highly preferred. Key Skills & Competencies: Strong communication and interpersonal skills for effective stakeholder management. Excellent problem-solving and organizational abilities to manage multiple priorities. Adaptability in a fast-paced environment with evolving business needs. Strategic mindset with hands-on experience in HR operations and compliance. Learning & Growth: Continuous professional development opportunities. Cutting-Edge Technologies: Work on pioneering HR solutions. Global Opportunities: Expand your expertise with international exposure. Vibrant Work Culture: Team outings, celebrations, and engaging activities. Competitive Compensation: Attractive pay packages based on experience. Work-Life Balance: 5-day workweek with a focus on well-being. Health & Wellness: Comprehensive group health insurance coverage. Open-Door Policy: Your ideas and contributions are always valued. Prime Location: Work from our beautiful office in Indore, India s cleanest city! If you're an HR professional looking for a challenging yet rewarding role, we invite you to apply and be a part of our dynamic team at Serosoft! Qualification : Masters degree in Human Resources, Business Administration, or a related field.

Position: Senior Manager QA Job Category: Technical Department: QA Location: Indore, Madhya Pradesh Experience: 15+ years Employment Type: Full-Time, Permanent About the Role: Serosoft, India s leading Educational ERP Software company, a Deloitte Fast 50 and ET Growth Champion, is hiring a Senior Manager QA to ensure our software and systems meet the highest standards of quality and reliability. The role focuses on delivering top-notch software products aligned with customer expectations, regulatory standards, and business objectives. Key Responsibilities: Prepare a strategy for quality product delivery. Strategize, plan, design, prepare, review, execute, monitor, and control Functional Test (positive and negative), Database Test, Regression Test, Smoke Test, Sanity Test, Performance Test (Load and Stress), UI Responsive test. Strategize, plan, design, write scripts, execute, monitor, and control automation of regression and performance tests. Plan, execute, monitor, and control defects/bugs management reporting and driving closure. Validate and reproduce production support bugs/incidents. Conduct Incident Trend Analysis, perform RCA, figure out the scope of improvements, decide actionable items, and drive implementation and closure of actionable items. Education & Experience: BE/BTech, ME/MTech (Computer Science), or MCA preferred. 15+ years in software testing (manual & automation) with 5+ years in managing testing projects. Prior experience as QA Manager or Test Architect. Expertise in SDLC, STLC, Agile processes, and performance testing. Proficient in test planning, execution, and various testing types (functional, regression, security, performance, etc.) Skilled in automation and incident trend analysis (RCA). Experience leading teams of 20+ members. Skills & Competencies: Expertise in Data-driven and Keyword-driven Testing Frameworks. Proficient in cross-browser and parallel testing with Selenium WebDriver, Cucumber, Selenium Grid, and similar tools. Strong multitasking abilities and adherence to strict deadlines. Knowledge of Mobility Testing, BDD frameworks, and CI/CD pipelines (preferred). Tools: Selenium, AutoIT, UFT, LoadRunner, JMeter, JIRA, MS Office, Git. Languages: Core Java. Technologies: HTML, XML, VB Script. Databases: MS Access, SQL Server, Oracle, MySQL, MongoDB. Operating Systems: Windows, Ubuntu, Mac OS. Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! If you're a seasoned QA professional with extensive experience in leading quality assurance initiatives, we invite you to apply and be part of our dynamic team! Qualification : BE/BTech, ME/MTech (Computer Science), or MCA preferred.

Job Summary: We are looking for a highly skilled Director of Engineering to lead our engineering teams and shape the technical strategy at Systango. As a key leader in the organization, you will be responsible for overseeing engineering efforts, guiding technical direction, and ensuring the successful delivery of scalable and high-quality software solutions. This role requires significant leadership experience in engineering, expertise in solutioning, and a passion for client engagement. You will work cross-functionally with product management, front-end development, DevOps, and sales teams to deliver on our technical vision and drive company growth. Key Responsibilities: Leadership and Team Management: Lead and Manage Engineering Teams: Oversee, mentor, and guide a large engineering team, ensuring the necessary resources, support, and professional development for team success. Recruitment and Talent Development: Attract, hire, and retain top-tier engineering talent while fostering a culture of continuous learning and growth. Performance Management: Set clear performance goals, conduct performance reviews, and provide regular feedback to drive individual and team success. Cross-functional Collaboration: Collaborate with other engineering leaders, product managers, and stakeholders to align technical initiatives with business goals. Technical Strategy and Execution: Technical Leadership: Define and drive the company s technical vision, ensuring software solutions are scalable, reliable, and high-performing. Architecture Oversight: Provide guidance on software architecture, ensuring the adoption of best practices and industry standards in system design and implementation. Code Quality and Best Practices: Establish and enforce coding standards and best practices across all engineering teams to maintain high-quality outputs. Innovation and R&D: Encourage innovation and research into emerging technologies and methodologies to enhance Systango s capabilities. Project Management and Delivery: Project Planning: Work closely with project managers and product owners to define project scope, timelines, and resource allocation. Delivery Excellence: Ensure on-time, high-quality delivery of software solutions, managing risks and resolving any issues during development. Client Engagement and Relationship Management: Engage directly with clients to understand their technical needs, propose solutions, and manage expectations. Operational Excellence: Process Improvement: Identify areas to optimize engineering processes, boost efficiency, and improve development quality. Budget Management: Develop and oversee the engineering budget, ensuring resource allocation aligns with company financial goals and objectives. Required Qualifications: Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Experience: 10+ years of experience in software engineering with a strong focus on backend development. 5+ years in an architecture role, leading large engineering teams in a fast-paced environment. Proven experience in client engagement and solution design. Technical Expertise: Strong proficiency in one or more technologies (e.g., Java, Python, Node.js, ReactJS) and experience with one or more cloud platforms (e.g., AWS, Azure, Google Cloud). Expertise in software architecture, microservices, API design, and database management. Experience with DevOps practices, CI/CD pipelines, and infrastructure as code. Leadership Skills: Proven ability to lead, mentor, and develop engineering teams. Strong decision-making capabilities and the ability to influence technical direction across all levels of the organization. Communication Skills: Exceptional verbal and written communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders. Experience in client-facing roles and delivering technical presentations. Preferred Qualifications: Experience in the IT services industry, working with global clients across multiple sectors. Knowledge of front-end technologies and how they integrate with backend systems. Relevant certifications (e.g., AWS Certified Solutions Architect, PMP) are a plus. Be a part of a growing and innovative company that is shaping the future of digital engineering. Work alongside talented professionals and collaborate with top-tier clients. Opportunity to influence the technical direction of a forward-thinking organization and make a lasting impact. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field.

Job Title: Digital Marketing Manager Location: Indore Qualification: Bachelor s Degree in Marketing, Business Administration, or a related field Experience: 2-4 years, preferably in financial services or stock broking industry Job Summary: We are seeking a skilled Digital Marketing Manager to lead our online marketing efforts, focusing on lead generation, brand awareness, and customer engagement. The ideal candidate will have hands-on experience in SEO, SEM, social media, email marketing, and paid campaigns within the financial services or stock broking domain. Key Responsibilities: Campaign Management: Plan and execute multi-channel digital marketing strategies including SEO, SEM, email marketing, display ads, and social media campaigns. Manage paid advertising campaigns across platforms such as Google Ads, Facebook, LinkedIn, Twitter, and more. Perform keyword research and optimize website content for improved search rankings and visibility. Content Creation & Strategy: Collaborate with content creators and designers to develop engaging materials for blogs, landing pages, newsletters, and social media. Create and manage a content calendar aligned with stock market events, trading seasons, and product launches. Social Media Management: Grow and maintain the company s social media presence across multiple channels. Tailor and curate content for diverse audiences including retail investors, HNIs, and traders. Engage with the online community by responding to inquiries and building brand loyalty. Lead Generation & Nurturing: Implement and optimize lead generation campaigns through paid ads, SEO, and content marketing. Improve landing pages and lead forms to maximize conversion rates. Coordinate with sales teams to ensure efficient lead handoff and nurturing. Analytics & Reporting: Track, analyze, and report on marketing campaign performance using tools like Google Analytics, SEMrush, Google Ads, etc. Monitor KPIs including website traffic, conversion rates, cost-per-lead (CPL), and return on ad spend (ROAS). Use data-driven insights to optimize campaigns and guide future strategies. SEO & SEM: Conduct ongoing keyword research and SEO optimization to enhance organic traffic. Manage PPC campaigns and perform A/B testing for improved ROI. Email Marketing: Plan and execute targeted email campaigns for new and existing clients. Segment mailing lists based on customer behavior and preferences. Market Research: Stay updated on digital marketing trends, competitor activity, and emerging technologies. Conduct market analysis to identify new opportunities and client needs. Key Performance Indicators (KPIs): Increase in website traffic and user engagement (sessions, bounce rate, time on site). Growth in social media followers and engagement rates. Improved search engine rankings for key stock broking terms. Number and quality of leads generated monthly and conversion rates. Cost-per-lead (CPL) and ROI for paid campaigns. Email campaign open and click-through rates (CTR). Required Skills: Proficient in Google Ads, Google Analytics, SEMrush, Hootsuite, and similar marketing platforms. Strong knowledge of SEO, SEM, PPC, social media, and content marketing best practices. Excellent analytical skills with the ability to interpret and act on data. Strong written and verbal communication skills. Basic understanding of HTML/CSS is a plus. Qualification : Bachelors Degree in Marketing, Business Administration, or a related field

Job Title: Head Enterprise Sales Location: Indore, Madhya Pradesh (Onsite) Company: AI Trillion Company Overview: AI Trillion is a fast-growing SaaS-based marketing automation platform that empowers eCommerce businesses with advanced tools in customer engagement, personalization, email marketing, and data analytics. We re on a mission to transform how online brands connect with their customers through automation, AI, and intelligent insights. As we scale globally, we are looking for a driven and strategic Enterprise Sales Leader to join our leadership team. Role Summary: We are seeking a seasoned Head of Enterprise Sales to spearhead our B2B sales operations and lead a high-performing team targeting enterprise clients across global markets. This leadership role will focus on revenue growth, strategic partnerships, and market expansion in the SaaS ecosystem. The ideal candidate brings deep enterprise sales experience, a data-driven mindset, and the ability to align our technology offerings with enterprise-level business needs. Key Responsibilities: Sales Leadership & Team Management Lead, coach, and expand a results-oriented enterprise sales team. Define team goals, create scalable sales processes, and promote a performance-driven culture. Conduct regular performance reviews and implement coaching strategies to improve outcomes. Strategic Sales Planning Develop and implement go-to-market strategies aligned with revenue goals and market trends. Collaborate with the executive team to ensure synergy between sales, product, and customer success initiatives. Identify new opportunities in international markets to drive business growth. Enterprise Client Engagement Build and maintain long-term relationships with key enterprise clients and decision-makers. Act as a trusted advisor to customers, understanding their pain points and offering customized SaaS solutions. Drive value-based selling and customer success through consultative engagement. Sales Forecasting & Reporting Lead accurate sales forecasting, pipeline management, and KPI tracking. Analyze sales data to uncover insights and drive data-backed decisions. Present regular performance reports to the leadership team with action-oriented recommendations. Cross-functional Collaboration Partner with Product, Marketing, and Customer Success to ensure a seamless customer journey. Relay client feedback to product teams for continuous innovation and feature enhancement. Required Qualifications: Experience: 8+ years in enterprise SaaS sales, with at least 3 years in a senior leadership or team management role. Proven success in building and scaling B2B sales teams with global reach. Domain Expertise: Strong understanding of SaaS sales cycles, pricing models, CRM systems, and B2B decision-making structures. Experience selling to mid-market and enterprise-level organizations in eCommerce, retail, or tech sectors. Leadership & Communication: Visionary leader with excellent interpersonal, negotiation, and communication skills. Ability to lead cross-functional teams and align diverse stakeholders toward shared goals. Education: Bachelor s degree in Business, Marketing, or a related field. An MBA is preferred but not mandatory. What s in It for You: Attractive base salary + uncapped commission and performance-based incentives. High-impact role with a direct line to C-suite decisions and strategy. Professional growth opportunities and access to ongoing leadership training. A collaborative, inclusive, and innovation-driven work culture. Team outings, events, and recognition programs to celebrate success together. If you re an ambitious sales leader passionate about driving enterprise SaaS sales, building relationships at the highest level, and scaling teams globally this is your opportunity to lead from the front. Apply now and join AI Trillion s journey of transforming eCommerce with smart technology. Qualification : Bachelors degree in Business, Marketing, or a related field. An MBA is preferred but not mandatory.

Job Title: Senior Full Stack Developer Location: Indore, India (Onsite) Experience: 4+ Years | Full-Time About AI Trillion AI Trillion is a cutting-edge SaaS company revolutionizing marketing automation and eCommerce technology. We deliver advanced solutions combining AI-driven personalization, customer engagement, and data analytics to help online businesses grow. Join us to build scalable, innovative software that impacts global customers. Role Overview We are seeking a Senior Full Stack Developer with strong expertise in PHP and JavaScript ecosystems to drive development across our SaaS platform. The ideal candidate will have experience in backend and frontend technologies, REST API design, microservices architecture, and cloud-based serverless frameworks. Key Responsibilities Develop and maintain scalable web applications using PHP and Node.js frameworks (Zend, CodeIgniter, Express, Loopback). Design and build robust RESTful APIs and microservices aligned with business domains. Collaborate with frontend developers on AngularJS, React, or similar JavaScript frameworks to deliver seamless user experiences. Implement authentication protocols and ensure secure API integration. Utilize version control systems like Git for code management and collaboration. Work with cloud technologies including AWS Lambda, Serverless Framework, API Gateway, and messaging services (SQS, SNS). Ensure resilient, fault-tolerant system design using best practices for failure recovery and self-healing architecture. Participate in automation and load testing to optimize performance and reliability. Required Skills & Experience Minimum 4+ years of professional experience in full-stack software development. Proficient with PHP MVC frameworks such as Zend Framework or Laravel. Hands-on experience with Node.js, Express, and optionally Loopback. Strong frontend skills with AngularJS, React, or similar JavaScript frameworks. Solid understanding of REST APIs, authentication protocols, and microservices architecture. Experience with Git version control system (mandatory). Familiarity with cloud/serverless platforms such as AWS Lambda and Serverless Framework is a plus. Knowledge of databases like MySQL and optionally MongoDB. Ability to write clean, maintainable, and testable code. Strong problem-solving skills and a proactive approach to software architecture and design. Opportunity to make a direct impact on a fast-growing SaaS platform and shape its technology. Continuous learning and professional development programs. A collaborative, inclusive, and innovation-driven workplace culture. Regular team-building events and activities to foster camaraderie. Work in a cutting-edge tech environment with exposure to cloud and serverless architectures. Apply Now If you re a passionate developer excited to work with modern tech stacks and scalable SaaS solutions, join AI Trillion and be part of our mission to redefine eCommerce marketing automation.

Senior PHP Developer Experience Required: 3-6 years of experience in PHP Development Technical Skills: Proficient in PHP, including experience with PHP frameworks like Laravel, CodeIgniter, or Symfony. Experience in developing scalable and high-performance web applications. Strong knowledge of HTML, CSS, JavaScript, and jQuery for front-end development. Familiarity with databases such as MySQL, PostgreSQL, or MongoDB for data storage and management. Experience in working with RESTful APIs for seamless integration. Understanding of web technologies and frameworks for designing dynamic and responsive pages. Knowledge of UI/UX design principles to enhance user experience and interface functionality. Experience with version control systems such as Git for collaboration and code management. Familiarity with SEO best practices to ensure optimized website performance and search engine ranking. Job Responsibilities: Design and develop dynamic web pages, multimedia content, and GUIs based on client requirements. Work closely with technical teams to implement server-side logic and integrate with front-end components. Manage and update website content to ensure it is fresh and relevant for users. Upload and deploy websites onto servers and register them with major search engines for better visibility. Collaborate with writers, designers, and other stakeholders to ensure alignment with UI/UX best practices. Optimize web pages for better user experience, site speed, and overall performance. Ensure that websites are responsive and compatible across different devices and browsers. Maintain and improve websites by adding new features and fixing any reported issues. Desired Candidate Profile: 3-6 years of experience in PHP web development, with a focus on back-end logic and full-stack development. Experience in developing websites and web applications using PHP frameworks such as Laravel, Symfony, or CodeIgniter. Strong knowledge of front-end technologies like HTML5, CSS3, JavaScript, and jQuery for responsive designs. Experience working with databases like MySQL, PostgreSQL, and NoSQL databases. Good understanding of SEO principles and techniques for improving website visibility and search engine ranking. Excellent understanding of UI/UX best practices for designing seamless, intuitive web experiences. Proven experience in deploying websites and web applications, ensuring proper version control (Git). Strong problem-solving and debugging skills to optimize website performance. Effective communication skills for collaborating with cross-functional teams. Join our team and help us create innovative web applications that provide exceptional user experiences!

Cloud Cost Optimizer (Azure & GCP Specialist) Job Category: Technical Department: Infrastructure Job Location: Indore, India Experience Required: 5 Years About the Role: We are looking for a highly skilled and motivated Cloud Cost Optimization Specialist with proven experience in Microsoft Azure and Google Cloud Platform (GCP). You will be responsible for designing and implementing cost-efficient, scalable, and secure cloud strategies across a multi-cloud infrastructure, while aligning with business and performance goals. Key Responsibilities: Evaluate and optimize Azure and GCP environments for cost, performance, scalability, and reliability. Identify underutilized or over-provisioned cloud resources and suggest improvements. Develop and enforce cost governance policies and frameworks. Automate cost optimization processes using tools like Terraform, Python, and native cloud services. Collaborate with DevOps, Engineering, and Infrastructure teams to align optimization efforts with operational needs. Create and maintain dashboards and reports on cloud cost trends and KPIs. Provide architectural guidance to ensure cost-efficient workload deployment. Continuously research new Azure and GCP services, billing features, and optimization techniques. Education & Experience: 5+ years of experience in cloud infrastructure and cost optimization. Hands-on expertise with both Microsoft Azure and Google Cloud Platform (GCP). In-depth understanding of cloud services, billing models, and pricing structures. Experience with Azure Cost Management, GCP Pricing Calculator, and third-party tools like CloudHealth, Spot.io, or Apptio Cloudability. Proficient in Infrastructure as Code (IaC) tools such as Terraform or Azure ARM templates. Strong data analysis skills to interpret cloud usage and drive actionable insights. Skills & Competencies: Relevant certifications (e.g., Microsoft AZ-305, GCP Professional Cloud Architect or Cloud Engineer). Understanding of FinOps principles and cloud cost governance frameworks. Background in DevOps, Systems Engineering, or Site Reliability Engineering (SRE) is a plus. Excellent verbal and written communication skills for cross-functional collaboration. What We Offer: Learning & Growth: Support for career development and continuous learning. Innovative Projects: Be part of cutting-edge cloud and DevOps initiatives. Global Exposure: Opportunities to work on international projects. Engaging Culture: Participate in team outings, events, and celebrations. Competitive Compensation: Rewarding salary and performance-based benefits. Healthy Work-Life Balance: 5-day work week and a wellness-focused environment. Group Health Insurance: Comprehensive medical coverage for peace of mind. Open Door Policy: Your ideas and feedback are always welcome. Work from Indore: Join us in India s cleanest city with a modern, collaborative office space. Apply now and bring your expertise to a team that values innovation, efficiency, and excellence in the cloud!

Position: Java Technical Lead Job Category: Technical Department: Engineering Location: Indore, Madhya Pradesh Experience: 8+ years Employment Type: Full-Time, Permanent About the Role: We are seeking a highly skilled and experienced Java Technical Lead to join our team and drive the design, development, and delivery of robust, scalable, and high-quality Java-based applications. The ideal candidate will combine technical expertise with leadership capabilities to mentor team members, oversee project development, and ensure alignment with architectural goals and business requirements. Key Responsibilities: Technical Leadership: Lead the design, development, and deployment of enterprise-level Java applications. Provide technical direction and mentorship to a team of developers. Conduct code reviews to ensure adherence to coding standards and best practices. Solve complex technical challenges and provide innovative solutions. Software Architecture & Design: Define application architecture and ensure scalability, maintainability, and performance. Collaborate with architects to design microservices or monolithic architectures as per project requirements. Apply design patterns, object-oriented principles, and industry best practices in solution design. Project Management: Work closely with product managers, stakeholders, and cross-functional teams to gather requirements and deliver projects on time. Manage task allocation, progress tracking, and risk mitigation using Agile methodologies. Ensure project deliverables meet quality standards and business goals. Development & Integration: Hands-on coding for critical modules and problem-solving. Develop RESTful APIs, integrate third-party services, and optimize application performance. Work with databases (MySQL or NoSQL) and ORM frameworks like Hibernate. DevOps & Deployment: Implement CI/CD pipelines for automated builds and deployments. Ensure applications meet security standards and compliance. Continuous Improvement: Evaluate and recommend tools, frameworks, and technologies to improve development processes. Foster a culture of continuous learning, collaboration, and innovation within the team. Education & Experience: A Bachelor s or Master s degree in Computer Science, Engineering, or a related field is required, and certifications in Java (e.g., Oracle Certified Professional) or cloud technologies (e.g., AWS, Azure) will be an added advantage. Candidates should have a minimum of 8 years of experience in Java Development, with proven expertise in leading development teams and managing projects. Skills: Strong programming skills in Java 8+ are essential, along with proficiency in frameworks like Spring Boot, Hibernate, and JPA. Experience with front-end frameworks such as Angular or ExtJs is highly desirable. The ideal candidate should have experience building and consuming RESTful APIs and microservices, as well as working with relational databases like MySQL and familiarity with NoSQL databases such as MongoDB or Redis. A strong understanding of software design principles, including SOLID and DRY, is required, and experience with cloud platforms like AWS or Azure would be beneficial. Proficiency with tools like Git/Bitbucket, Maven, Jenkins, and containerization technologies such as Docker and Kubernetes is critical. Excellent problem-solving, communication, and leadership skills are essential, with the ability to manage tasks effectively using Agile methodologies. Experience with large-scale systems, especially ERP or enterprise applications, will be a plus. Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! If you are an experienced Java Technical Lead with a passion for driving development, fostering team collaboration, and working on innovative projects, we encourage you to apply and join our talented team at Serosoft! Qualification : A Bachelors or Masters degree in Computer Science, Engineering, or a related field is required, and certifications in Java (e.g., Oracle Certified Professional) or cloud technologies (e.g., AWS, Azure) will be an added advantage.

About Us: Systango Technologies Limited (NSE: SYSTANGO) is a leading digital engineering company providing enterprise-level IT and product engineering services to organizations of all sizes. At Systango, we prioritize efficiency, using cutting-edge technologies to deliver high-quality solutions at speed. We specialize in leveraging Gen AI, AI/ML, and Blockchain to help traditional businesses undergo their next stage of digital transformation. Our highly skilled team excels in web & enterprise development, mobile applications, QA, and DevOps. Our top-tier clients, such as Sila, Cuentas, Youtility, Porsche, MGM Grand, Deloitte, Grindr, and Tawk.to, rely on us to enhance their digital capabilities and drive disruptive innovations. At Systango, we make the impossible possible literally. Job Highlights: Lead and guide projects through all phases, including requirements gathering, scoping, planning, influencing, development, QA, bug fixing, deployment, and metrics tracking. Champion Agile Scrum methodology to deliver projects efficiently. Certified Scrum Master or Agile certification preferred. Bachelor's degree in Computer Science, Engineering, or a related technical field. Required Experience: 7-8 years of experience, preferably in a services-based company, managing 4-5 projects concurrently. Job Description: Take a hands-on approach in managing the delivery of critical business initiatives, overseeing all aspects of project management such as planning, requirements definition, risk management, communication, and execution. Develop innovative solutions to address project obstacles, resolving issues and constraints through consensus and effective judgment. Manage multiple stakeholders, coordinate cross-functional teams, and ensure customer deliverables are met. Make delivery decisions, balance tactical goals with long-term strategy, and ensure successful project outcomes. Guide projects through all phases, from requirements gathering and scoping to planning, development, QA, bug fixes, deployment, and metrics tracking. Lead and facilitate discussions, decision-making processes, and conflict resolution across teams. Assist teams in adopting the Agile Manifesto and driving continuous improvement in Agile execution. Ensure timely product delivery within an Agile framework, focusing on continuous process enhancement. Coordinate across cross-functional teams, identifying and mitigating dependencies and risks early on. Develop risk impact matrices and implement risk mitigation strategies for high-priority issues. Provide weekly sprint health status reports to higher management. Manage third-party integrations and commitment closures, participating in user and product research exercises and workshops. Prepare business models, flowcharts, and diagrams to communicate project requirements. Track progress and performance using relevant tools. Key Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 7-8 years of experience in project management, with a focus on managing multiple projects in parallel. Experience working on startup products in B2B, B2C, or SaaS domains. At least 3 years of technical program management experience, with a track record of managing projects across cross-functional teams. Strong experience with Agile Scrum methodology and facilitating its adoption across teams. Excellent communication skills, with the ability to manage stakeholder expectations and lead cross-functional teams. Certified Scrum Master or Agile certification is a plus. What You'll Gain: A dynamic work environment that fosters continuous learning and growth. Opportunities to work with industry leaders and cutting-edge technologies. Exposure to large-scale, high-impact projects with global clients. Qualification : Bachelor's degree in Computer Science, Engineering, or a related technical field.

About Us: Systango Technologies Limited (NSE: SYSTANGO) is a leading digital engineering company delivering enterprise-grade IT and product engineering services to organizations of all sizes. At Systango, we foster a culture of efficiency, using best-in-class technologies to deliver high-quality solutions rapidly, complemented by world-class support to address critical business challenges. We harness the power of Gen AI, AI/Machine Learning, and Blockchain to drive the next wave of digital transformation for traditional businesses. Our highly skilled team excels in web and enterprise development, mobile applications, QA, and DevOps. Clients such as Sila, Cuentas, Youtility, Porsche, MGM Grand, Deloitte, Grindr, and Tawk.to rely on us to elevate their digital capabilities and build disruptive innovations. At Systango, we believe in making the impossible possible and we deliver on that promise. About the Role: We are seeking a skilled Project Manager to oversee and manage our company s ongoing projects. You will collaborate closely with your team to ensure all project requirements, deadlines, and schedules are met. The ideal candidate will have proven project management experience and a demonstrated ability to lead diverse project teams, driving them to success. Roles & Responsibilities: Coordinate internal resources and client teams to ensure seamless execution of projects. Deliver all projects on time, within scope, and within budget, utilizing Agile methodology. Define project scope and objectives, involving all relevant stakeholders while ensuring technical feasibility. Ensure proper resource availability and allocation by forecasting needs effectively. Develop a comprehensive project plan to monitor and track progress. Manage changes to project scope, schedule, and costs, employing appropriate verification techniques. Measure project performance using suitable tools and techniques. Report and escalate issues to management when necessary. Successfully manage relationships with clients and all key stakeholders. Perform risk management to minimize potential project risks. Create and maintain detailed project documentation. Monitor and track project costs to ensure alignment with the allocated budget. Job Requirements: 6+ years of proven project management experience. Exceptional client-facing and internal communication skills. Strong written and verbal communication capabilities. Excellent organizational skills with keen attention to detail and the ability to multitask. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.).

About Us: Systango Technologies Limited (NSE: SYSTANGO) is a cutting-edge digital engineering company that provides enterprise-level IT and product engineering services to organizations of all sizes. At Systango, we pride ourselves on our culture of efficiency, leveraging best-in-class technologies to deliver quality at speed, backed by world-class support to tackle critical business challenges. We specialize in using Gen AI, AI/Machine Learning, and Blockchain to drive the next phase of digital transformation for traditional businesses. Our skilled team excels in web & enterprise development, mobile apps, QA, and DevOps. Trusted by industry leaders such as Sila, Cuentas, Youtility, Porsche, MGM Grand, Deloitte, Grindr, and Tawk.to, we help enhance digital capabilities and build disruptive innovations. We believe in making the impossible possible and we deliver on that promise. Job Summary: We are looking for a highly skilled Account-Based Marketing (ABM) Specialist to develop and execute targeted marketing strategies for our high-value clients and prospects in the IT services and consulting space. The ideal candidate will have a deep understanding of B2B marketing within the technology sector and will be able to seamlessly align marketing efforts with sales objectives. This role will require close collaboration with the sales, product, and leadership teams to create personalized campaigns that resonate with decision-makers within key accounts. Key Responsibilities: ABM Strategy & Planning: Develop and execute a comprehensive ABM strategy that aligns with the company s growth goals, focusing on high-potential accounts within the IT services and consulting sectors. Work closely with sales leadership to identify target accounts and design tailored marketing strategies to engage these accounts. Create detailed account plans and customer journey maps to foster engagement and conversion. Campaign Development & Execution: Design and implement multi-channel ABM campaigns, including content marketing, digital advertising, webinars, and personalized outreach, all tailored to the needs of target accounts. Develop account-specific content that addresses the unique challenges and opportunities faced by clients in the IT services and consulting space. Ensure consistent messaging and branding across all touchpoints by coordinating with internal teams. Sales Alignment & Collaboration: Collaborate with the sales team to ensure ABM strategies align with sales objectives, providing actionable insights to enhance account penetration. Participate in account planning sessions and offer marketing support to sales teams to optimize account engagement. Regularly update sales and leadership teams on ABM campaign performance and key insights. Data & Analytics: Use data and analytics to identify target accounts, track engagement, and measure ABM campaign success. Develop dashboards and reporting tools to monitor campaign performance and generate actionable insights for continuous improvement. Conduct thorough research on target accounts to inform campaign development and personalization. Optimization & Continuous Improvement: Continuously optimize ABM strategies based on campaign performance, sales feedback, and market trends. Experiment with new tools and tactics to improve ABM effectiveness. Stay informed about industry best practices and emerging trends in ABM and B2B marketing, particularly within the IT services sector. Budget & Resource Management: Manage the ABM budget, ensuring resources are allocated efficiently to maximize ROI. Coordinate with external vendors and partners to support ABM initiatives when necessary. Qualifications: Education: Bachelor s degree in Marketing, Business Administration, or a related field. A Master s degree is a plus. Experience: 8+ years of experience in B2B marketing, with a strong focus on ABM within the IT services and consulting industry. Proven track record in developing and executing ABM strategies that drive revenue growth and strengthen client relationships. Experience working closely with sales teams to align marketing strategies with sales objectives. Skills: In-depth knowledge of ABM principles, strategies, and best practices, specifically within the IT services and consulting sectors. Proficiency in marketing automation platforms (e.g., Marketo, HubSpot) and CRM systems (e.g., Salesforce). Strong analytical capabilities with the ability to translate data into actionable marketing insights. Excellent project management skills, with the ability to manage multiple initiatives simultaneously. Strong communication and interpersonal skills, with the ability to influence and collaborate across teams. Creative thinker with a proven ability to develop innovative marketing approaches for the IT services industry. Certifications: ABM certification or relevant marketing certifications are a plus. Why Join Us: Opportunity to work in a dynamic and innovative environment. Collaborate with top-tier clients and help them navigate digital transformation. Be part of a forward-thinking team committed to delivering exceptional results. If you are passionate about driving business growth through strategic marketing and have a proven ability to execute successful ABM strategies, we would love to hear from you! Qualification : Bachelors degree in Marketing, Business Administration, or a related field. A Masters degree is a plus.

About Us: Systango Technologies Limited (NSE: SYSTANGO) is a leading digital engineering company that offers enterprise-grade IT and product engineering services to organizations of all sizes. At Systango, we embrace a culture of efficiency, leveraging cutting-edge technologies to deliver high-quality solutions quickly, while offering world-class support to solve critical business challenges. We specialize in Gen AI, AI/Machine Learning, and Blockchain, enabling the next stage of digital transformation for traditional businesses. Our expert team excels in web and enterprise development, mobile apps, QA, and DevOps. Trusted by top-tier clients such as Sila, Cuentas, Youtility, Porsche, MGM Grand, Deloitte, Grindr, and Tawk.to, we help businesses enhance their digital capabilities and lead disruptive innovations. At Systango, we believe in making the impossible possible and we deliver on that promise. About the Role: Key Responsibilities: Social Media Management: Manage and grow our presence on key platforms including LinkedIn, Instagram, Twitter, Facebook, and YouTube. Employer Branding: Lead efforts to improve our employer brand across platforms like Glassdoor and other relevant sites. Content Strategy: Develop and execute creative content strategies that align with current trends while maintaining our brand voice. Campaign Optimization: Utilize data-driven insights to monitor and improve the performance of social media campaigns. Collaboration: Work closely with designers, content creators, and other teams to produce visually compelling posts and engaging content. What We re Looking For: Experience: A minimum of 3+ years in social media marketing or a related field. Creativity: Strong ability to create engaging, shareable content that resonates with audiences. Analytics Savvy: Comfortable analyzing social media performance and adjusting strategies to optimize engagement and results. Team Player: Excellent communication and collaboration skills to work effectively across teams. Innovative Team: Work with a dynamic, forward-thinking team committed to creativity and growth. Career Growth: Opportunity to shape and elevate the brand s online presence and make a measurable impact. Creative Environment: A work culture that fosters fresh ideas, creativity, and innovation. If you're ready to drive the growth of a cutting-edge brand through creative social media strategies and engaging content, we d love to have you on our team!

Company Overview: Ignatiuz is a leading digital transformation and intelligent workplace consulting company, with offices in the US (PA) and India (Indore). We specialize in accelerating digital performance through innovation and automation. Our team has partnered with numerous Fortune 500 clients, delivering high-quality solutions that drive business success and operational efficiency. Role Overview: We are seeking a skilled and experienced QA Manager to lead and elevate our quality assurance practices. The ideal candidate will have 8+ years of experience in QA, including at least 3+ years in a leadership or managerial role, and a proven track record of implementing industry-standard QA processes. As the QA Manager, you will play a pivotal role in ensuring the consistent delivery of high-quality solutions across projects and contribute to the overall success of our clients. Key Responsibilities: Process Development: Define and implement best-in-class QA processes and practices to ensure the delivery of high-quality products. Continuously refine processes to meet evolving project needs and industry standards. Strategy Development: Create and execute a comprehensive QA strategy that aligns with organizational goals, project objectives, and client expectations. Ensure the strategy is scalable and adaptable. Team Leadership & Mentorship: Lead and mentor a dynamic QA team, fostering a collaborative environment and promoting a culture of quality, ownership, and continuous improvement. Provide guidance and support for team members' career development. Talent Management: Recruit, train, and retain top QA professionals to build and maintain a high-performing QA team. Provide regular feedback and professional development opportunities. Compliance & Audits: Ensure that all QA activities adhere to industry standards and internal policies. Lead audits and ensure compliance with regulatory requirements. Stakeholder Collaboration: Collaborate closely with project managers, developers, and clients to understand project goals, manage expectations, and align quality objectives with project timelines. Metrics & Reporting: Define, track, and report on key quality metrics (e.g., defect rates, test coverage, etc.) to measure success and identify areas for improvement. Use insights from metrics to drive process enhancements and improve overall team performance. Requirements: Experience: 8+ years in Quality Assurance with at least 3 years in a managerial or leadership capacity. Process Expertise: Proven experience in setting up and managing QA processes that ensure consistent, high-quality deliverables. Leadership Skills: Strong decision-making ability with a collaborative mindset. Able to lead and motivate cross-functional teams effectively. Communication Skills: Excellent verbal and written communication skills with experience in managing stakeholder relationships and delivering clear, concise reports. Problem-Solving: Analytical mindset with a focus on identifying issues, driving solutions, and fostering a culture of continuous improvement. Industry Knowledge: Familiarity with industry standards and best practices in QA. Experience in implementing compliance and audit processes is a plus. Work with a talented team that collaborates on high-impact digital transformation projects. Lead innovative initiatives that drive automation and innovation for clients. Contribute to the growth of a global consulting firm with a focus on quality, reliability, and customer success.

Role Purpose: The purpose of this role is to ensure client satisfaction by resolving, maintaining, and managing the client s software, hardware, and network systems based on service requests raised by end-users, as per the defined SLAs. Key Responsibilities: 1. Ticket Management: Ensure timely response to all client end-user raised tickets. Solution service requests while maintaining high-quality standards. Track and resolve all tickets (via dial home, email, chat, IMS) in line with resolution timeframes. 2. Client Infrastructure Management: Act as the custodian of the client s network, server, system, storage, platform, infrastructure, and other equipment. Ensure proper functioning and upkeep of all client systems. Conduct root cause analysis of raised tickets and implement action plans for problem resolution. 3. Timely Issue Resolution: Provide immediate resolution for high-priority tickets. Install and configure software/hardware requirements as per service requests. Ensure 100% adherence to timeliness as per each issue's priority to avoid escalations. 4. Application/User Access Management: Provide application/user access as per client requirements to ensure timely resolution. Track tickets from acceptance to resolution stage, ensuring adherence to resolution timeframes. 5. Data Backup and Log Management: Maintain timely backups of critical data/logs and management resources to ensure solutions are of acceptable quality and client satisfaction. 6. Collaboration and Coordination: Coordinate with the on-site team for resolving complex issues. Review logs gathered by Chat Bots and ensure all service requests are resolved promptly. Stakeholder Interaction: Internal Stakeholders: Project Manager: For governance and client relationship management. On-site Project Team: To resolve complex issues at the site. Lead/Sr. Administrator: To guide administrators with complex problems. External Stakeholders: Client: Resolving tickets, queries, and servicing them. Competencies: Functional Competencies/Skills Process Excellence: Ability to follow standards and norms to deliver consistent results, manage risks, and provide control and risk reduction (Expert level). Systems Thinking: Understanding of interrelated systems to solve complex problems in dynamic environments (Competent level). Technical Knowledge: Proficient knowledge of various devices and networks that require administration and servicing (Expert level). Behavioral Competencies: Problem Solving: Ability to find solutions to complex issues and challenges. Execution Excellence: Ability to meet and exceed execution standards consistently. Passion for Results: Strong drive and commitment to achieving goals and client satisfaction. Collaborative Working: Ability to work well in a team environment to resolve challenges and achieve objectives. Performance Metrics: 100% Adherence to SLA/Timelines: Ensuring that all tasks are completed within the specified timeframes to avoid delays and ensure client satisfaction. Zero Customer Escalation: Maintaining a high level of service to prevent any issues from escalating. Client Appreciation: Receiving positive feedback, such as client appreciation emails, indicating high client satisfaction.

Job Title: Customer Support Executive (L1) SaaS Location: Indore, India (Onsite) Shift Timing: UK/USA Shift | Full-Time About AI Trillion AI Trillion is a leading marketing automation SaaS company transforming the eCommerce landscape. Our innovative platform integrates customer engagement, AI-powered personalization, marketing automation, and data analytics to help online businesses boost customer experiences and drive scalable revenue growth. We re rapidly expanding and looking for motivated individuals to join our journey of innovation and impact. Position Overview We are hiring a Customer Support Executive (L1) to serve as the frontline liaison between AI Trillion and our valued clients. In this critical role, you will provide timely, professional support and guidance to users navigating our SaaS platform. Your focus will be on resolving issues, enhancing customer satisfaction, and contributing to long-term retention. Key Responsibilities Respond promptly and professionally to customer queries via email, chat, and phone. Diagnose technical issues, troubleshoot problems, and provide clear, actionable solutions or workarounds. Assist customers with platform setup, onboarding, and configuration to ensure a smooth user experience. Escalate complex issues to relevant internal teams and track resolution progress. Document customer interactions accurately in the CRM system for future reference. Collaborate with colleagues to share knowledge, improve support processes, and elevate team performance. Proactively educate customers on platform features, updates, and best practices to maximize value. Stay informed on product enhancements and industry trends to provide knowledgeable assistance. Requirements Bachelor s degree in Business Administration, Computer Science, or related field or equivalent experience. Prior experience in customer support or help desk roles, preferably within a SaaS or technology environment. Strong verbal and written communication skills, able to explain technical details clearly to non-technical users. Excellent problem-solving abilities with calmness under pressure. Familiarity with eCommerce platforms and marketing automation is advantageous. Ability to work independently and in a team, adapting to fast-paced workflows. Willingness to work flexible shifts, including weekends and holidays, aligned with UK/USA time zones. Opportunity to work with cutting-edge SaaS technology impacting global eCommerce businesses. Collaborative and growth-oriented workplace culture. Continuous learning and professional development support. Competitive compensation with shift differentials for UK/USA hours. Apply Now If you are passionate about customer service and ready to play a vital role in a fast-growing SaaS company, we want to hear from you! Join AI Trillion and help us deliver exceptional customer experiences worldwide. Qualification : Bachelors degree in Business Administration, Computer Science, or related fieldor equivalent experience.

Software Quality Assurance (QA) Engineer Indore (2+ Years Experience) Location: Indore, India Job Type: Full-Time | On-site Experience Required: 2+ Years Industry: Software Development / IT Services Keywords: QA Engineer jobs in Indore, Manual Testing Jobs, Selenium QA, Cypress QA, API Testing Jobs, Mobile App Testing Jobs, Software Testing Careers, Quality Assurance Engineer Job Overview You will be responsible for designing, executing, and maintaining test plans, ensuring our products meet client expectations, and delivering error-free solutions. Join our team and play a key role in elevating the quality of innovative software products. Key Responsibilities Develop and execute manual test cases for web and mobile applications. Conduct UI Testing, API Testing, and Backend Testing. Collaborate with cross-functional teams in an Agile/Scrum environment. Ensure software reliability through rigorous bug tracking and regression testing. Use tools like Selenium, Cypress, or Playwright for automation when required. Document detailed test reports, defect logs, and issue resolution steps. Participate in test planning, estimation, and strategy development. Required Qualifications & Skills Bachelor s degree in Computer Science, Engineering, or a related field. 2+ years of QA experience in software testing (manual). Proficiency in Java or Python for scripting and debugging. Hands-on experience with tools such as Selenium, Cypress, or Playwright. Strong understanding of database management and query execution. Experience in mobile app testing, UI/UX validation, and REST API testing. Solid knowledge of QA methodologies, test processes, and defect tracking. Familiarity with version control systems like Git. Understanding of Agile development and QA s role within it. Preferred certifications: Six Sigma, Certified Quality Engineer, or Quality Auditor. Perks & Benefits Competitive salary and performance-based bonuses Work on cutting-edge technologies and real-world projects Opportunity to make a tangible impact on product quality and user experience Supportive team culture with continuous learning opportunities Modern office environment in Indore with a collaborative work culture If you're looking to grow your QA career in a dynamic environment that values precision, teamwork, and innovation, this is your chance. Apply now and help us build world-class software solutions with confidence and quality. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.