Performance Monitoring Jobs in Bengaluru

Operations Manager Category: Management Type: Full-Time Location: Bangalore Job Overview We are seeking an experienced Operations Manager to oversee end-to-end US Healthcare Revenue Cycle Management (RCM). This role requires a track record in physician/hospital billing and expertise in process transitions. Key Responsibilities Operations: Manage AR/Denials, Charge Entry, and Credentialing. Transitions: Lead projects and develop Standard Operating Procedures (SOPs). Reporting: Utilize Excel and PowerPoint for performance tracking. Leadership: Manage recruitment, training, and team culture. Requirements Experience: 6+ years in US Healthcare leadership. Education: Graduate or Postgraduate degree. Tech Skills: Proficiency in RCM clearinghouse platforms and reporting tools. Qualification : Graduate or Postgraduate degree

Lead Software Engineer - Scale & Performance Location: Bengaluru Experience: 6 12 years About VuNet VuNet is a pioneer in Business Journey Observability, using Big Data and Machine Learning to revolutionize digital experiences in the financial services industry. Our platform delivers end-to-end visibility into customer journeys, helping organizations proactively resolve issues, ensure operational resilience, and deliver superior user satisfaction. With over 28 billion digital transactions monitored every month and serving more than 300 million users globally, VuNet is shaping the future of observability for some of the largest banks and financial institutions. We are Series B funded, part of NASSCOM s DeepTech Club, and recognized by global analysts such as Gartner and Omdia. Your Role: Lead Software Engineer - Scale & Performance As a Lead Software Engineer for Scale & Performance, you ll own the performance and scalability benchmarks for VuNet s observability platform. You will work with cutting-edge technologies, design robust test frameworks, and ensure that our platform scales seamlessly to meet the demands of millions of users. Roles & Responsibilities Own performance and scalability benchmarking for key platform components (ingestion pipelines, data storage, and query services). Design and execute load, stress, soak, and capacity tests across microservices, agents, and ingestion layers. Identify and resolve performance bottlenecks in both infrastructure (CPU/memory/IO) and application layers (API latency, throughput, GC behavior). Develop and maintain performance test frameworks, preferably using Kubernetes-based environments. Collaborate with DevOps and SRE teams to optimize system configurations (Kubernetes, Postgres/TimescaleDB, ClickHouse, Kafka) for scale. Implement OpenTelemetry for service instrumentation to monitor system health and latency (p50/p95/p99 metrics). Contribute to capacity planning, scaling strategies (horizontal/vertical), and resource optimization. Analyze production incidents related to scaling issues and drive permanent fixes. Work with engineering teams to design scalable architecture patterns and define SLIs/SLOs for system performance. Document performance baselines, tuning guides, and scalability best practices for internal use. What You Bring Mandatory Skills: Strong background in performance engineering for large-scale distributed systems or SaaS platforms. Expertise in Kubernetes, container runtimes (containerd/Docker), and resource profiling in containerized environments. Solid understanding of Linux internals, CPU/memory profiling, and network stack tuning. Hands-on experience with observability tools (Prometheus, Grafana, OpenTelemetry, Jaeger, Loki, Tempo, etc.). Familiarity with observability platform datastores like ClickHouse, PostgreSQL/TimescaleDB, Elasticsearch, or Cassandra. Experience with performance benchmarking tools such as k6, Locust, JMeter, or custom Golang/Python scripts. Ability to interpret system metrics (CPU usage, memory, GC, latency) and correlate across different layers. Nice-to-Have Skills: Experience with agent benchmarking (OpenTelemetry Collector, custom data shippers). Exposure to streaming systems like Kafka, NATS, or Pulsar. Familiarity with CI/CD pipelines for performance testing and regression tracking. Knowledge of cost optimization and capacity forecasting in cloud environments (AWS/GCP/Azure). Proficiency in Go, Python, or Bash scripting for automation and data analysis. Life at VuNet: At VuNet, we're building a world-class observability platform, and we re just getting started. You ll be part of a passionate, problem-solving team that embraces collaboration, fast learning, and staying ahead of emerging technologies like Gen AI. We foster a high-trust, inclusive culture where collaboration, ownership, and innovation are central to our success. If you're looking to work on cutting-edge tech, make a real impact, and grow with a supportive team you ll fit right in at VuNet. Benefits: Comprehensive health insurance coverage for you, your parents, and dependents. Mental wellness and 1:1 counseling support. A culture that promotes continuous learning, innovation, and career growth. Transparent, inclusive, and high-trust workplace. Opportunities for skill enhancement with training programs focused on new Gen AI technologies.

Manager Operations Location: Bengaluru Employment Type: Full-Time About the Role: We are looking for an experienced and forward-thinking Manager Operations to lead campus operations for Brookfield Properties in Bengaluru. The ideal candidate will bring over 10 years of experience in hospitality or real estate operations, with a proven track record of managing cross-functional teams, optimizing performance, and delivering best-in-class tenant experiences. As the operational lead for one or more campuses, you will oversee end-to-end property management, facilities operations, P&L oversight, vendor management, and customer-facing services. You will be expected to align operations with the Converge vision and drive strategic initiatives that enhance the campus environment, boost revenue, and ensure exceptional service delivery. Key Responsibilities: 1. Strategic Operations & Financial Management Develop and manage annual operating budgets; monitor P&L performance for campus/city-level operations. Work cross-functionally with leasing, marketing, tech, training, and transformation teams to execute activations and campus amenities. Lead cost optimization initiatives through preventative maintenance, energy management, and vendor negotiations. Explore new revenue streams through managed services, retail leasing, and partnerships. Support leasing of office and retail spaces in alignment with business plans. 2. Campus Operations & Experience Ensure seamless day-to-day campus operations in line with Converge standards. Implement strategies to enhance lobby, F&B, retail, and event experiences. Create and track SLAs, management reports, vendor agreements, AMCs, and compliance documentation. Conduct regular audits, walkthroughs, and cross-functional reviews to maintain high service and aesthetic standards. Plan and execute campus activations, including one marquee event annually. Partner with the marketing team to ensure alignment on all events and space-on-hire activities. Collaborate with procurement to ensure timely PO processing and vendor payments. 3. Team Leadership & Collaboration Lead campus teams including operations, F&B, tenant engagement, and event staff. Develop KPIs and implement SOPs to drive efficiency, service excellence, and staff performance. Champion a culture of continuous improvement, learning, and innovation. Guide onboarding/training of new staff across operational functions. Collaborate with corporate, city leadership, and transformation teams on strategic execution. 4. Tenant & Community Experience Work closely with tenants to enhance employee engagement and create a vibrant campus culture. Lead execution of tenant engagement surveys and act on feedback for service improvements. Support onboarding of tenants and amenities onto the Converge app and drive digital engagement. Design operational procedures to ensure consistent, high-quality tenant experiences. Encourage team involvement in delivering excellent customer care and personalized service. 5. Compliance, Safety & Sustainability Ensure adherence to fire safety, health, environmental, and legal compliance standards. Lead internal and external audits across all operational areas. Champion sustainability practices and social responsibility initiatives across the campus. Oversee maintenance and service infrastructure to ensure optimal functionality and safety. Who You Are: A strategic thinker with strong commercial acumen and customer-centric approach. A self-starter with the ability to lead autonomously and make sound business decisions. A strong communicator and collaborator who can manage multiple stakeholders and priorities. Resilient under pressure, detail-oriented, and driven to deliver high-impact outcomes. Passionate about elevating workplace experiences and building thriving communities. Preferred Qualifications: Bachelor's degree (minimum 3 years); specialization in Hospitality, Property, Facilities Management, or Business is preferred. 10+ years of experience in operations leadership within hospitality, real estate, or facilities sectors. Demonstrated success in leading large cross-functional teams. Strong client relationship management and vendor negotiation skills. Proven experience in driving operational excellence and process improvements. This Role Offers: The opportunity to lead operations at premier business campuses. Cross-functional exposure to marketing, leasing, digital products, and customer engagement. A high-impact role in shaping workplace experiences and community life across Brookfield campuses. Apply now to be part of a growing, dynamic team redefining the future of workspaces. Qualification : Bachelor's degree specialization in Hospitality, Property, Facilities Management, or Business is preferred

Position: Project Head Location: Bengaluru Experience: 10+ Years Education: Bachelor s/Master s in Civil Engineering, Architecture, Construction Management, or a related field Role Overview: We are seeking an accomplished and visionary Project Head to lead the planning, execution, and delivery of large-scale commercial and residential construction projects. The ideal candidate will bring extensive leadership experience, a strategic mindset, and a strong technical foundation to oversee end-to-end project lifecycle management both in India and the United States. Key Responsibilities: Strategic Leadership & Planning Provide overall direction and leadership across multiple projects from initial planning to final delivery Align project execution strategies with organizational goals and long-term business objectives Lead feasibility studies, budgeting, scheduling, and resource planning Project Execution & Oversight Oversee multiple residential and commercial construction projects simultaneously Ensure adherence to project timelines, quality benchmarks, and cost controls Introduce scalable frameworks, best practices, and process optimizations to improve project performance Team & Stakeholder Coordination Collaborate with cross-functional teams, including architects, consultants, contractors, and vendors Manage stakeholder expectations, presenting progress reports, key milestones, and potential risks clearly and proactively Quality, Safety & Compliance Conduct site inspections and audits to monitor construction progress and identify issues early Ensure full compliance with building codes, safety regulations, environmental standards, and quality assurance protocols International Coordination Travel to the United States for on-site project reviews, vendor meetings, and strategic oversight Ensure seamless coordination between domestic and international stakeholders Candidate Requirements: Bachelor's or Master's degree in Civil Engineering, Architecture, Construction Management, or related discipline Minimum 10 years of progressive experience in construction project management or real estate development Proven track record of managing large-scale commercial/residential projects across geographies Deep understanding of construction regulations, risk management, budgeting, and contract negotiation Strong leadership and team management capabilities Excellent analytical, communication, and stakeholder management skills Proficiency in project management tools such as MS Project, Primavera, or similar Willingness to travel frequently, including to the U.S. Possession of a valid B1/B2 U.S. visa is a significant advantage Qualification : Bachelors/Masters in Civil Engineering, Architecture, Construction Management, or a related field

Job Title: Area Manager PL Prime Location: Bengaluru Experience Required: 1 2 years Minimum Qualification: Graduate Job Purpose This position at Bajaj Finance Ltd. is designed for a driven professional to lead and manage Personal Loan (PL) Prime operations. The role involves data-driven decision-making, campaign execution, cross-functional coordination, and frontline team leadership to drive loan and insurance business through lead conversion and field activity. Key Responsibilities Achieve and exceed business targets across products, including bundled and non-bundled loans and insurance, through lead fulfilment and on-ground field activity. Own and manage all business channels under your purview. Recruit, manage, and develop a high-performing team of off-roll field executives (FOS). Monitor and maintain delinquency levels in line with product segment norms. Address customer complaints and ensure timely resolution of escalations. Drive and monitor key performance indicators such as conversion rates, productivity, and data penetration. Collaborate effectively with internal teams including Credit, Operations, Risk, Marketing, and Business Intelligence (BI) for campaign success and seamless execution. Lead FA (Field Activity) data campaigns and manage sales query resolution regularly. Qualifications & Skills Required Graduate with 2 3 years of experience in direct or channel sales, preferably in loans; experience in insurance is a plus. Strong team management skills with the ability to recruit and lead a field team. Proficient in data handling, reporting, and MS Office tools. Demonstrated ability to solve problems effectively and work cross-functionally. High levels of motivation, self-drive, and ownership. Strong leadership capabilities with a focus on achieving results. Qualification : Graduate

Position: Area Sales Manager Location: Bangalore Experience: 4 to 12 years Education: B.Tech/BE/MBA Role Overview We are looking for a dynamic and results-driven Area Sales Manager to lead our regional sales initiatives. The ideal candidate will be responsible for expanding the dealer/customer base, driving sales volume, and achieving market share targets. This role requires strong planning, team leadership, and market insight to optimize performance across assigned territories. Key Responsibilities Sales & Target Management Achieve and exceed sales volume targets and market share goals for the assigned region. Set performance goals for the sales team and ensure consistent tracking and delivery. Identify and unlock new market opportunities and customer segments. Team & Dealer Management Lead and support sales representatives to drive performance across territories. Conduct regular team meetings, performance reviews, and territory analysis. Ensure dealership staff are aligned with company goals and have access to quality enablers (tools, training, materials). Channel & Inventory Oversight Develop and nurture channel partner relationships including distributors and dealers. Monitor inventory levels, ensure availability of stock, and manage returns effectively. Coordinate with dealers for accurate and timely forecasting. Market Development & Promotion Plan and execute sales promotional activities in collaboration with marketing. Work closely with financers and insurance partners to support market growth. Analyze dealership performance and implement corrective actions when needed. Feedback & Compliance Act as a communication bridge between dealerships and corporate functions. Ensure adherence to company policies, initiatives, and brand standards. Gather and relay market intelligence, including competitor activities and regulatory updates, to the Regional Sales Manager (RSM) and Head Office. Customer Engagement Visit key customers to gather feedback, understand expectations, and resolve escalations. Maintain a strong customer-centric approach to build loyalty and trust. Key Skills & Competencies Strong customer focus with problem-solving ability Proven track record in sales planning, target achievement, and territory management Ability to motivate teams and manage performance Proficient in conducting reviews, providing feedback, and driving improvement Strategic thinking with strong communication and interpersonal skills Opportunity to lead high-impact regional sales initiatives Work in a dynamic, fast-paced, and performance-driven environment Contribute to the growth of a strong and expanding brand Apply now and be part of a forward-thinking organization. Qualification : B.Tech/BE/MBA

Analyst I - Infrastructure Services Location: Bangalore Job Description: The Analyst I - Infrastructure Services will be responsible for providing technical support, assisting with infrastructure-related tasks, and contributing to the monitoring, troubleshooting, and documentation of infrastructure systems. This position requires a proactive individual who can work collaboratively with the team to address infrastructure challenges and continuously improve technical skills. Essential Job Functions: Provide technical support in infrastructure services, responding to issues, and assisting with various infrastructure tasks. Contribute to infrastructure projects and tasks under supervision. Participate in monitoring and basic troubleshooting of infrastructure systems to ensure optimal performance. Collaborate with team members to address infrastructure-related challenges and meet departmental goals. Assist in the development and maintenance of infrastructure documentation, including incident logs, records, and system configurations. Continue to develop and enhance technical skills and stay up-to-date with emerging industry technologies. Apply problem-solving abilities to resolve infrastructure-related issues efficiently. Follow best practices and standards in the delivery of infrastructure services. Basic Qualifications: Bachelor s degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent combination of education and experience. Typically, 2+ years of relevant work experience in infrastructure technology or technical support. Proven experience in infrastructure technology analysis. Proficiency in data analysis and problem-solving techniques. A continuous learner, eager to stay informed about industry advancements and emerging technologies. Other Qualifications: An advanced degree in a relevant field is a plus. Relevant certifications such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect are highly beneficial. This position offers opportunities for growth and development within a dynamic and supportive team environment. If you're ready to enhance your infrastructure services career in a forward-thinking company, we encourage you to apply! Qualification : Bachelors degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent combination of education and experience.

Position: SQA/Test Automation Analyst Job Overview: We are looking for an experienced SQA/Test Automation Analyst to join our team. In this role, you will lead the end-to-end test automation process across various applications and systems. You should be proficient in test automation tools such as UFT, Selenium, or UiPath, and have hands-on experience with automation projects spanning different platforms such as Oracle EBS, SFDC, and web-based applications. Key Responsibilities: Lead end-to-end test automation efforts across applications and systems, ensuring comprehensive test coverage. Develop and execute automated test scripts using tools like UFT, Selenium, and UiPath. Collaborate with stakeholders to define test strategies, create test plans, and ensure the automation of relevant test cases. Provide test management oversight, track progress, and report key test metrics. Work on test documentation, including defect reporting, test execution results, and overall test status. Perform performance testing and actively contribute to performance test efforts across different applications. Leverage prior experience with Oracle ERP or SFDC applications to support testing initiatives. Analyze test results and work closely with development teams to identify, report, and resolve issues. Required Skills & Experience: 3-4 years of experience in test automation, covering a range of applications such as Oracle EBS, SFDC, and web-based platforms. Expertise in one or more test automation tools: UFT, Selenium, or UiPath. Familiarity with test management processes and test metrics to monitor and improve test quality. Prior exposure to Oracle ERP or SFDC applications is highly preferred. Hands-on experience with performance testing tools and techniques. Strong problem-solving skills, with the ability to work independently and as part of a collaborative team. Location: Bangalore, India (SKAV Seethalakshmi, GESC) Employment Type: Full-time Job Category: Information Technology

Job Title: Customer Success Manager Location: Chennai Experience: 5+ Years About Linarc: Linarc is a collaborative project management platform designed for construction teams. Focused on quality, cost, and schedule management, Linarc streamlines workflows across multiple stakeholders throughout various phases of construction projects. Headquartered in Chennai, India, Linarc offers a dynamic and innovative environment where employees can thrive and excel. Job Description: We are seeking a proactive and experienced Customer Success Manager to join our growing team. As a key member of our Customer Success team, you will be responsible for building strong relationships with our clients, ensuring their satisfaction, driving product adoption, and contributing to the overall growth and success of Linarc. In this role, you will work closely with customers to understand their business needs, help them optimize their experience with our platform, and provide support across their lifecycle. You ll be the bridge between our customers and the product team, ensuring that clients have the best experience possible and that their feedback drives continuous improvement. Key Responsibilities: Customer Relationship Management: Serve as the primary point of contact for assigned customers, guiding them throughout their lifecycle with our product, ensuring their satisfaction and success. Onboarding & Implementation: Onboard new customers, ensuring a smooth and successful implementation process, providing hands-on support during the transition. Product Adoption & Engagement: Drive product adoption by providing training, best practices, and regular product updates to help customers realize maximum value from the platform. Customer Advocacy: Act as the voice of the customer, offering insights and feedback to the product and development teams for continuous improvement. Issue Resolution & Escalations: Manage escalations effectively, ensuring timely resolution of customer issues and challenges. Customer Health Monitoring: Monitor key customer health metrics and develop strategies to enhance retention and reduce churn. Revenue Growth: Identify upsell and cross-sell opportunities and collaborate with the sales team to drive revenue growth and expand customer relationships. Reporting: Prepare and deliver regular performance and usage reports, keeping customers informed and engaged with the product. Requirements: Experience: 5+ years of experience in customer success, account management, or a related role, preferably in a SaaS or product-driven company. Track Record: Proven success in managing and growing customer relationships and ensuring customer satisfaction. Skills: Strong understanding of customer success metrics and strategies, with a focus on product adoption, retention, and customer satisfaction. Communication: Excellent communication, presentation, and interpersonal skills. Ability to explain technical concepts to non-technical stakeholders. Problem-Solving: A problem-solving mindset with the ability to handle customer escalations and challenges effectively. Tools: Experience with CRM and customer success platforms such as Salesforce, HubSpot, or Gainsight. Analytical & Project Management Skills: Strong analytical and project management skills to drive customer success initiatives. Education: Bachelor's degree in Business, Marketing, or a related field (preferred). What We Offer: Competitive Salary & Benefits A collaborative and growth-driven work environment Opportunity to work with a passionate and innovative team If you are a customer-centric professional with a track record of success in driving customer satisfaction and growth, we would love to hear from you! Qualification : Bachelor's degree in Business, Marketing, or a related field (preferred).

Company Overview: At ABB, we are committed to addressing global challenges and creating sustainable solutions. Our core values of care, courage, curiosity, and collaboration drive us to innovate, while our focus on diversity, inclusion, and equal opportunities ensures a dynamic and inclusive work environment where everyone can thrive. Role Summary: We are scaling RUN Services, and we need a hands-on Operations Manager with deep technical expertise to ensure the operational stability, performance, and compliance of our applications. In this role, you will be responsible for managing key applications, ensuring service uptime and performance optimization, and maintaining security and compliance. You will also drive continuous improvement in IT operations and collaborate with global teams to solve complex technical challenges. Key Responsibilities: Operational Management: Own and manage the operational execution of key applications, ensuring 99.9% uptime and service stability. Technical Expertise & Troubleshooting: Act as the go-to technical expert for diagnosing, troubleshooting, and resolving infrastructure and application issues. Performance Optimization: Optimize system performance by proactively identifying inefficiencies and implementing solutions to improve service quality. Compliance & ITIL Processes: Ensure compliance with ITIL processes, security standards, and corporate policies across all applications. Vendor Management & SLA Definition: Collaborate with vendors to define Service Level Agreements (SLAs), monitor service quality, and manage technical escalations. Process Automation: Automate and enhance operational processes to improve the efficiency, resilience, and scalability of RUN Services. Onboarding of Applications: Support the onboarding of applications, ensuring seamless transitions into RUN Services. KPI Monitoring & Reporting: Monitor and analyze Key Performance Indicators (KPIs), providing insights and recommendations to improve service quality and meet business objectives. Qualifications & Requirements: Experience: 3-5 years of hands-on experience in IT operations, managing enterprise applications and infrastructure in dynamic environments. Technical Expertise: Strong knowledge of cloud platforms (Azure/AWS), Linux/Windows systems, networking, and databases. Proficiency in using automation tools, CI/CD pipelines, and monitoring solutions. ITIL Knowledge: Strong understanding and experience in ITIL frameworks and service operations, especially in Incident, Problem, and Change Management. Troubleshooting & Problem Solving: Proven track record in diagnosing, troubleshooting, and resolving complex IT incidents and performance issues. Certifications (Preferred): Certifications in cloud technologies (Azure/AWS), ITIL, or infrastructure-related credentials are a plus. Scripting & Automation Skills: Advanced skills in scripting, automation, and monitoring to drive operational excellence and process improvements. Communication Skills: Strong written and verbal communication skills in English, with the ability to work effectively with global teams and stakeholders. High-Pressure Performance: Ability to thrive in high-pressure environments, managing multiple priorities while maintaining service excellence. At ABB, we value collaboration, creativity, and sustainable solutions. As an Operations Manager in Run Services, you will play a crucial role in driving operational excellence, ensuring application performance, and continuously improving our IT service delivery. Join a global team of forward-thinking professionals, and contribute to shaping the future of IT operations at ABB.

Project Manager - Bangalore Role: Project Manager Location: Bangalore Experience: 3 - 8 years Number of Positions: 1 Qualifications: Graduate/Postgraduate in Engineering or Computer Science or Relevant Job Description: Roles and Responsibilities: Ability to estimate the scope of the Product/Project. Ability to remove impediments enabling the team in work completion. Ability to manage and organize multiple Scrum Boards. Planning & Sequencing the Schedules & Activities using JIRA & MPP. Project Planning & Resource Planning for Agile+Waterfall Engagements. Ability to manage and streamline the deliverables. Exposure to various variants of Status Reporting for Business Technology Team (BTT) vs. Business Ops vs. Internal Stakeholders. Managing stakeholder communication (Internal & External). Skills Required: Telecom Experience. Agile Methodology. Project Planning. Project Quality and Delivery. Good to Have: Exposure to the Project Management Tools, Methodologies & Best Practices. Managing the change in Scope & Documenting also co-ordinate the documentation for technical deliverables. Exposure to CR, CO, PO Concepts and client follow-ups. General Abilities to track multiple teams, organizational initiatives (Staffing, PPA Activities etc.). What We Offer: Competitive salary and performance bonus. Internal training programs for continuous skill development. Opportunities to work on various technology platforms. Every individual is assigned with a technical mentor. Highly recognizable brand, allows you to take part in the CSR programs. Amazing culture, strong believers in Autonomy/Mastery/Purpose. Recognize and reward best talent and best performers. Environment that values technical excellence, innovation, and creativity. A place where people are good to each other and have fun. Reimbursement on select certification fee. Flexible yearly leaves policy. Health and medical Insurance. Career break for parental purpose and higher educations. Qualification : Graduate/Postgraduate in Engineering or Computer Science or Relevant

Senior Project Manager - Bangalore Location: Bangalore Role: Senior Project Manager Experience: 8+ years Number of Positions: 1 Qualifications: Relevant Bachelor's Degree Job Description: Key Responsibilities: End-to-End Project Management. Take responsibility for the complete software development life cycle of the project. Project Planning & Resource Planning for Agile+Waterfall Engagements. Stakeholder Management. Deliver the project on time, within budget, and to the required quality. Develop and manage the project budget, track project actuals, and create forecasts. Planning & Sequencing the Schedules & Activities using JIRA & MPP. Ability to manage and streamline deliverables. Skills Required: Telecom Experience. Agile Methodology. Project Planning. Project Quality and Delivery. What We Offer: Competitive salary and performance bonus. Internal training programs for continuous skill development. Opportunities to work on various technology platforms. Every individual is assigned a technical mentor. Highly recognizable brand, allows you to participate in CSR programs. Amazing culture, strong believers in Autonomy/Mastery/Purpose. Recognize and reward best talent and best performers. Environment that values technical excellence, innovation, and creativity. A place where people are good to each other and have fun. Reimbursement of select certification fees. Flexible yearly leave policy. Health and medical insurance. Career break for parental purposes and higher education.

Job Title: Quality Analyst Outbound Retention Location: Bengaluru Job Summary The Quality Analyst is responsible for ensuring the quality of the outbound retention process. This role involves monitoring sales calls, analyzing performance data, and providing feedback to improve sales performance and customer satisfaction. You will work closely with the sales team to identify areas of improvement, develop training programs, and streamline processes to ensure continuous improvement in sales effectiveness. Key Responsibilities Quality Monitoring: Monitor and evaluate outbound sales calls to ensure adherence to company policies and quality standards. Conduct regular audits of sales processes and transactions to identify gaps and recommend corrective actions. Ensure all team members maintain high standards of sales practices and compliance. Data Analysis: Analyze sales data to identify trends, patterns, and areas for improvement in retention strategies. Prepare detailed reports on sales performance, call quality metrics, and overall team progress. Utilize data insights to provide actionable recommendations to management for performance improvement. Feedback and Training: Provide constructive feedback to sales representatives based on call evaluations and performance metrics. Develop and deliver training programs to improve sales techniques, product knowledge, and call handling. Assist in the creation and maintenance of training materials and quality guidelines for the sales team. Process Improvement: Collaborate with the sales team to streamline sales processes and improve overall efficiency. Implement best practices and continuous improvement initiatives to enhance sales effectiveness and retention rates. Stay updated on industry trends to keep the sales process competitive and aligned with current standards. Compliance and Documentation: Maintain accurate and up-to-date records of all quality assessments, feedback, and training sessions. Develop and update documentation related to quality standards, policies, and procedures to ensure consistency in the sales process. Qualifications Education: HSC or Graduate (Preferred). Experience: Experience in quality assurance, sales, or customer service is an advantage. Knowledge of quality monitoring tools, CRM software, and sales processes. Key Skills: Analytical Thinking: Ability to analyze and interpret sales data to identify trends and areas for improvement. Effective Communication: Strong interpersonal skills to provide clear and actionable feedback to sales representatives. Training and Coaching: Experience in developing and delivering training programs to improve team performance. Sales Process Knowledge: Understanding of sales techniques, customer retention strategies, and call handling processes. Time Management: Strong organizational skills to handle multiple tasks and prioritize effectively. Proficiency with Tools: Experience with CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).

Job Title: Sales Team Leader Location :Bengaluru Job Summary The Sales Team Leader is responsible for overseeing and guiding the sales team to ensure optimal performance, customer satisfaction, and achievement of sales targets. This role involves training new sales team members, solving customer complaints, providing feedback, and motivating the team to meet organizational goals. The Sales Team Leader will also focus on building strong relationships with business partners and managing team performance. Responsibilities Training: Train new sales team members and assign specific tasks to other team members, monitoring their sales performance. Customer Service: Solve customer complaints and answer customers' questions. Guide team members on fulfilling customer requirements. Sales Support: Assist team members in selling products and services to maximize sales revenue. Feedback & Guidance: Provide constructive feedback to the sales team and assist in solving customer problems and queries. Motivation & Team Building: Motivate sales team members and create an atmosphere of healthy competition to drive performance. Relationship Management: Build and maintain good relationships with business partners to foster future growth. Inspiration: Create an inspiring team environment that motivates team members to achieve targets. Sales Guidance: Provide guidance to team members on how to achieve the monthly organizational expected target. Team Management: Manage shrinkage and attrition within the team to ensure consistent performance. Skills Required Experience in banking & insurance sales is necessary. Strong sales ability, business acumen, and commercial awareness. Excellent communication, interpersonal, and customer service skills. Strong leadership abilities. Good time management, strategic planning, and organizational skills.

Job Title: Senior Software Development Engineer in Test (SDET) Location: Bangalore, India (Office-based role) About Couchbase: As industries race to embrace AI, traditional database solutions fall short of the growing demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in the AI-driven world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission! Job Overview: Couchbase is expanding rapidly, and our Engineering and Cloud teams are at the heart of this growth. As a Senior Software Development Engineer in Test (SDET), you will be a key contributor to ensuring high quality across our data infrastructure systems. You will collaborate closely with engineering teams to optimize test frameworks in Python/Golang, scaling them to handle larger workloads under stress and heavy load. This role provides an exciting opportunity to contribute to the growth and development of our products and to shape the future of our testing and automation strategies. Responsibilities: Automation & Test Framework: Lead the design, implementation, and maintenance of automation and test frameworks to support large-scale data infrastructure systems. Scaling Systems: Optimize test frameworks (Python/Golang) to handle systems under large scale, high load, and stressful conditions. Component Testing: Drive testing across multiple components, including API interfaces, databases, storage, file systems, and OS-level functionality. Environment Configuration: Set up and configure test environments, including Windows and Linux OS, networking, proxies, and client-server tests. Collaboration: Work with cross-functional teams to ensure quality testing and continuous improvement of products through integrated automated testing. Analysis & Reporting: Provide in-depth analysis and generate clear, actionable reports on test results, issues, and areas for improvement. Problem-Solving: Identify and resolve complex testing issues in a timely manner, demonstrating self-motivation and keen analytical skills. Communication: Maintain strong communication with both technical and non-technical teams to provide clarity on testing outcomes, issues, and resolutions. Requirements: Experience: 4 to 6 years of hands-on experience in automation and test framework implementation. Programming Skills: Proficiency in Python, C/C++, Java, or Golang. Testing Expertise: Demonstrated experience testing APIs, databases, storage systems, file systems, and operating systems. Technical Understanding: Good understanding of large-scale distributed systems, relational/NoSQL databases, OS concepts, and networking. Test Environments: Experience configuring test environments and working with infrastructure as a service (IaaS) across Windows and Linux OS. Problem-Solving & Analytical Skills: Strong attention to detail, excellent problem-solving skills, and curiosity for identifying and addressing complex issues. Collaboration: Ability to thrive in a fast-paced environment and work effectively within a team. At Couchbase, we reimagine database technology to enable modern, flexible, and cost-effective applications that drive premium customer experiences. Our Capella platform delivers cutting-edge solutions, empowering businesses to rapidly build applications that scale with performance and flexibility. Benefits at Couchbase: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: A variety of world-class medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP, retirement planning, and business travel insurance. Career Growth: We value your contributions and provide opportunities to grow and make an impact. Fun Perks: Ergonomic office setup, food & snacks for in-office employees, and more!

Database Engineer About the Role: We are seeking a skilled Database Engineer with a strong focus on SQL/PLSQL development and performance tuning. This role requires expertise in designing, developing, and optimizing database solutions within an Oracle Database 19c environment. The ideal candidate will have a deep understanding of SQL processing, PL/SQL development, and performance tuning methodologies. Responsibilities: Develop complex SQL queries, including subqueries, correlated subqueries, and dynamic SQL. Create SQL scripts for data migration and ETL processes. Utilize SQL*Loader for data loading from flat files and spreadsheets. Design and develop database objects (tables, views, indexes, constraints, synonyms, database links). Develop stored procedures, functions, and complex PL/SQL packages. Work with collections in PL/SQL. Apply knowledge of Oracle Database 19c features and awareness of Oracle 23c AI database. Understand Oracle architecture, data dictionary views, and catalog views. Identify and resolve performance bottlenecks affecting SQL queries and the database. Utilize performance monitoring and reporting utilities (STATSPACK, AWR, ADDM, SQL Monitoring). Perform SQL tuning, PL/SQL tuning, and application tuning using tools like TKPROF, Explain Plan, and SQL Monitoring. Optimize SQL queries using indexes, table partitioning, and partition swapping. Optimize database performance by analyzing database objects, creating indexes, and materialized views. Apply bucketing concepts. Schedule and troubleshoot jobs in Oracle Database. Migrate data between database environments using Import/Export. Qualifications: Demonstrated expertise in developing complex SQL queries, including subqueries, correlated subqueries, and dynamic SQL. Proficiency in PL/SQL development, including stored procedures, functions, packages, and collections. Experience with data migration and ETL processes. Hands-on experience with SQL*Loader. Strong understanding of Oracle Database architecture and performance tuning methodologies. Familiarity with performance monitoring and reporting tools (STATSPACK, AWR, ADDM, SQL Monitoring). Experience with SQL and PL/SQL tuning techniques. Knowledge of Oracle Database 19c features and awareness of Oracle 23c AI database. Experience with job scheduling and troubleshooting. Proficiency in data migration using Import/Export. Experience with bucketing.

Position Overview: We are seeking an Associate Manager Financial Operations to lead the accounts receivable and revenue process automation for our Insurance Business. This role is pivotal in ensuring accurate financial operations, optimizing revenue management, and driving process improvements through automation. The ideal candidate will be responsible for managing invoicing, collections, reconciliations, and leading automation initiatives to streamline financial processes. Key Responsibilities: 1. Financial Operations & Accounts Receivable Manage end-to-end accounts receivable (AR) processes, including invoicing, collections, and reconciliations, ensuring accurate and timely execution. Monitor AR aging reports and reduce Days Sales Outstanding (DSO) by improving collection processes. Conduct credit assessments and maintain strong client relationships to ensure prompt payments and effective dispute resolution. Perform daily reconciliations for settlement processes. 2. Revenue Reconciliations Prepare monthly reconciliations and resolve discrepancies between billing and revenue records. Analyze revenue data, generate reports, and provide insights on trends, variances, and financial risks. 3. Revenue Automation & Process Improvement Lead revenue automation initiatives, identifying opportunities to improve billing, invoicing, and AR processes. Collaborate with IT and internal/external departments to implement tools and systems for automating revenue workflows. Drive process improvement initiatives to ensure scalability, accuracy, and efficiency in revenue recognition and AR functions. 4. Cross-Functional Collaboration Partner with internal teams and insurers to support accurate revenue reconciliations and process enhancements. 5. Reporting & Analysis Develop and monitor Key Performance Indicators (KPIs) for AR, revenue, and automation effectiveness. Provide actionable insights to senior management through regular financial reports on revenue, AR aging, and automation impact. Identify opportunities for performance improvement and recommend strategies for optimizing revenue and AR efficiency. Qualifications: Education: Bachelor s degree in Finance, Accounting, Business Administration, or a related field (advanced degree such as MBA or MFin is preferred). Experience: Minimum of 5 years in financial operations, with expertise in accounts receivable, revenue recognition, and automation processes, preferably in the insurance or financial services industry. Key Skills: Proficiency in financial ERP systems, automation tools, and advanced Excel skills. Strong communication skills with the ability to collaborate across functions and work effectively in cross-functional teams. Experience in implementing revenue automation tools or robotic process automation (RPA) is a plus. Familiarity with insurance industry billing practices and regulatory standards is preferred. PhonePe Full-Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-Care Support Program Mobility Benefits Relocation Assistance, Transfer Support Policy, Travel Policy Retirement Benefits Employee Provident Fund Contribution, Flexible PF Contribution, Gratuity, National Pension Scheme (NPS), Leave Encashment Other Benefits Higher Education Assistance, Car Lease Program, Salary Advance Policy Qualification : Bachelors degree in Finance, Accounting, Business Administration, or arelated field; advanced degree (MBA, MFin) preferred.

We are seeking a highly skilled and motivated Python and AWS Automation Engineer to join our dynamic team. In this role you will be responsible to automate infrastructure , deployment, and operational tasks using Python/C# and AWS services. Will play a critical part in developing and optimizing our cloud based analytics, streamlining workflows, and enhancing validation efficiency. As a key member of the automation team, expected to work closely with DevOps, engineering, and validation teams to implement scalable and reliable automation solutions for various WiFi features and validation processes. You will also be instrumental in integrating AWS services, creating efficient scripts, and ensuring seamless automation of cloud-based resources and services. Qualifications Key Responsibilities:* Design, develop, and maintain Python/C#-based automation scripts to process data to develop meaningful analytics for validation using AWS resources. * Leverage AWS services (such as Kubernetes) to automate processing for data analytics* Develop automation scripts and libraries for WiFi features* Collaborate with DevOps engineers to integrate automation processes into CI/CD pipelines (e.g., Jenkins)* Monitor and troubleshoot automation workflows to ensure they are running smoothly and efficiently.* Follow guidelines on best practices for cloud automation, scalability, security, and cost optimization in AWS.* Participate in the design and implementation of logging, monitoring, and alerting systems using AWS CloudWatch and other monitoring tools.* Develop and maintain detailed documentation for automation scripts, processes, and AWS configurations.* Ensure adherence to security best practices and compliance standards for cloud-based applications and infrastructure.Required Skills and Qualifications:* Proven hands on experience in Python and C# programming, with a focus on automation and cloud services.* Hands-on experience with AWS services, including Kubernetes* Strong understanding of cloud infrastructure and best practices for automating, scaling, and monitoring.* Experience in integrating automation with CI/CD pipelines and using tools like Jenkins* Knowledge of containerization and orchestration technologies such as Docker, Kubernetes, and ECS.* Hands on experience with automation using rest APIs and UI automation* Familiarity with version control systems (e.g., Git) and Gerrit* Strong problem-solving and troubleshooting skills.* Ability to work independently and collaborate effectively within a cross-functional team.* Excellent written and verbal communication skills.Domain Knowledge1. Hands on Experience in configuring/handling automation setups with different topologies2. WiFi Experience - Usage / Configuring of WiFi sniffer / Attenuator / Access Point will be helpful3. Fair understanding about test engineering skills, Validation Methodologies, Debugging techniquesSoft skills:1. Ability to work independently and collaborate effectively within a cross-functional team.2. Good written and verbal communication skills.3. Quick learning of new technologies4. Stakeholder management Inside this Business Group The Client Computing Group (CCG) is responsible for driving business strategy and product development for Intel's PC products and platforms, spanning form factors such as notebooks, desktops, 2 in 1s, all in ones. Working with our partners across the industry, we intend to deliver purposeful computing experiences that unlock people's potential - allowing each person use our products to focus, create and connect in ways that matter most to them. As the largest business unit at Intel, CCG is investing more heavily in the PC, ramping its capabilities even more aggressively, and designing the PC experience even more deliberately, including delivering a predictable cadence of leadership products. As a result, we are able to fuel innovation across Intel, providing an important source of IP and scale, as well as help the company deliver on its purpose of enriching the lives of every person on earth. Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Benefits We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.It has come to our notice that some people have received fake job interview letters ostensibly issued by Intel, inviting them to attend interviews in Intel s offices for various positions and further requiring them to deposit money to be eligible for the interviews. We wish to bring to your notice that these letters are not issued by Intel or any of its authorized representatives. Hiring at Intel is based purely on merit and Intel does not ask or require candidates to deposit any money. We would urge people interested in working for Intel

Job Description: Conduent is seeking a Quality Assurance Associate with over 2.5 years of experience to join our team. The successful candidate will be responsible for ensuring quality in customer service and operations, providing coaching and feedback, and managing key performance indicators (KPIs) to improve team and individual performance. You will play a vital role in the coaching and development of agents, ensuring adherence to quality standards, and addressing any issues or opportunities identified during reviews. Key Responsibilities: Quality Scoring & Analysis: Review CXS 1 & 2 scores and NPS (Net Promoter Score) to identify areas of opportunity for improvement. Analyze IIPs (Individual Improvement Plans) data and behaviors to determine areas to address and create actions to improve agent performance. Participate in weekly internal calibrations and coordinate with QA Supervisors on calibration calls. Coaching & Development: Provide targeted coaching sessions based on QA evaluations and KPIs. Coach agents on performance improvements and document actions, commitments, and follow-ups. Assist in targeted individual coaching for outliers and provide follow-up coaching as needed. Team & Supervisory Support: Support the supervisor s team with queries on chat and production floor operations. Handle escalated calls and assist with corporate calls when necessary. Reporting & Tracking: Monitor and track EMT evaluations, and analyze behaviors for opportunities for improvement. Review the Quality scorecard daily and take action to address performance issues. Share Quality Performance reports with agents twice a week, highlighting areas for improvement and best practices. Share EOD reports outlining completed activities, highlights, lowlights, and necessary follow-ups. Communication & Documentation: Ensure that assigned agents review and complete training on Important News and Service Briefings. Follow up on completion of assigned tasks and ensure agents are aware of weekly reminders. Additional Tasks: Perform additional tasks related to tracker management or KPI control as per the line of business (LOB) requirements. Requirements: Experience: Minimum of 2.5 years in a Quality Assurance or related role. Education: Any graduation is mandatory. Skills: Strong ability to analyze data, identify issues, and take corrective actions. Effective coaching skills to provide feedback and help agents improve. Experience in conducting evaluations and calibrations to ensure quality consistency. Good communication skills to interact with agents and supervisors. Knowledge of KPIs, performance metrics, and service excellence principles. Familiarity with quality scorecards, NPS, and tracking performance metrics. Ability to handle escalated calls and complex queries efficiently. Additional Requirements: Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Comfortable working with performance tracking tools and reporting systems. Impactful Work: Play a pivotal role in improving service quality and customer satisfaction. Career Development: Opportunities for coaching, development, and career progression. Culture of Value: A workplace where individuality is noticed and valued, providing room for personal and professional growth. Join Conduent and become part of a team where your contributions make a meaningful difference!

The Role: Technical Support Engineer II Qualifications Bachelor s Degree in Computer Science, Information Technology, or related field. 2 4 years of experience in the Networking Industry. Customer-facing experience is a plus, preferably with TAC expertise. Responsibilities Act as a team player with a positive attitude. Provide pre- and post-sales technical support, troubleshooting, and best practices to customers via phone, email, and web. Manage support cases, ensuring timely resolution and follow-ups. Utilize fault isolation and root cause analysis to address technical challenges. Reproduce customer issues and qualify critical problems. Publish Technical Support Bulletins and maintain the Knowledge Base. Collaborate with cross-functional teams (Development, Sales, QA, Marketing) to enhance customer experience. Review and contribute to user documentation, including manuals, troubleshooting guides, and training materials. Offer on-call support as required. Technical Skills Solid understanding of networking fundamentals (TCP/IP, ARP, DNS, DHCP). Proficient in routing and switching (OSPF, BGP, VLAN, STP). Experience with security protocols (IPSEC, SSL-VPN, NAT, GRE). Knowledge of authentication protocols (Radius, TACACS) is a plus. Familiarity with Windows and Linux environments. Hands-on experience with products from Palo Alto, Cisco, Juniper, Fortinet, and Checkpoint. Experience with remote access VPNs (e.g., Cisco AnyConnect, Pulse Secure). Exposure to Cloud Security (Zscaler, Palo Alto Prisma) and cloud platforms (AWS, Azure) is an advantage. Excellent written and verbal communication skills in English. Willingness to work in a 24x7 rotational shift environment. Key Objectives Proactively diagnose and troubleshoot network issues for customer and Aryaka Core Networks. Handle escalated cases, working with customers, engineering, and stakeholders to ensure swift resolution. Mentor L1 engineers and assist with monitoring and diagnosing network-related issues. Document solutions and contribute to the Knowledge Base. Work with a global, fast-growing SD-WAN innovator. Be part of a diverse and inclusive company culture. INC. Magazine Best Places to Work (2020) recognition. Qualification : Bachelors Degree in Computer Science, Information Technology or similar.