Performance Reports Jobs in Bengaluru

Manager / Senior Manager - Digital Marketing Location: Bengaluru Type: Full-Time Experience Required: 5 7 Years Role Overview: Vertical Performance Leadership We are seeking a results-driven Digital Marketing Leader to spearhead performance initiatives for a key business vertical. You will take full ownership of Paid Media strategy, driving high-impact campaigns across Google, Meta, and other performance channels to achieve aggressive growth targets. Technical Expertise & Tooling Platform Mastery: Paid Social: Expert-level management of Meta Ads (Facebook/Instagram), including complex setup and scaling. Search & Affiliates: Proficiency in Google Ads (SEM) and managing Affiliate networks. Analytics: Deep experience with Google Analytics and other attribution/tracking tools. Strategic & Analytical Skills: Data-Driven Strategy: Ability to extract insights from complex datasets and translate them into actionable growth strategies. Budget Management: Proven track record of budget allocation, expenditure tracking, and ROI optimization. Market Intelligence: Sharp focus on industry trends, privacy regulations, and emerging AdTech tools. Key Responsibilities Channel Ownership: Lead the full lifecycle of paid social and search channels from campaign architecture to daily optimization. Performance Reporting: Provide regular, high-level performance reports and insights to key organizational stakeholders. Cross-functional Alignment: Partner with Product, Tech, and Creative teams to ensure marketing efforts align with the broader product roadmap. Innovation: Conduct A/B testing and experimentation to keep campaigns "ahead of the curve" in a competitive landscape. The Ideal Profile 5 7 years of experience, ideally within a high-growth startup environment. Exceptional communication skills with the ability to represent the performance marketing function in cross-functional forums. A proactive problem-solver who thrives on measurable results and operational excellence.

General Manager Healthcare RCM Operations Job Category: Management Location: Bangalore Job Overview We are seeking an experienced General Manager Healthcare RCM Operations to lead end-to-end Revenue Cycle Management (RCM) operations across multiple clients. This leadership role is responsible for strategic planning, operational excellence, client management, team leadership, compliance, and financial performance, ensuring efficiency, accuracy, and client satisfaction in all RCM functions. Key Responsibilities Strategic Leadership Drive strategy, planning, and execution across all RCM functions including patient access, billing, coding, charge capture, claims processing, payment posting, AR follow-up, and denial management. Develop and implement initiatives to improve collections, reduce denials, and optimize cash flow. Align operational strategies with client expectations, regulatory compliance, and industry best practices. Operational Excellence Oversee large-scale RCM operations across multiple clients/accounts. Monitor key performance indicators (AR days, clean claim rate, denial rate, net collection rate, etc.) and drive continuous improvement. Implement process automation and digital transformation initiatives to enhance operational efficiency. Client & Stakeholder Management Serve as the primary point of contact for client leadership. Build strong client partnerships, ensuring SLAs, TATs, and quality standards are consistently met or exceeded. Manage escalations and drive resolutions with a client-focused approach. Team Leadership Lead, mentor, and inspire a large team of managers, SMEs, and associates across functions. Hire, train, and develop leadership talent to ensure a strong succession pipeline. Promote employee engagement, retention, and a performance-driven culture. Compliance & Quality Ensure strict adherence to HIPAA, CMS guidelines, and client-specific compliance requirements. Establish and maintain robust internal controls and audit processes. Collaborate with Quality and Training teams to maintain high accuracy and performance standards. Financial Management Own the P&L for assigned accounts and operations. Drive cost optimization initiatives without compromising service quality. Provide accurate financial forecasts, budgets, and performance reports to leadership. Key Skills & Competencies Deep expertise in US healthcare RCM (front-end to back-end). Strong knowledge of payer rules, coding guidelines, and HIPAA compliance. Proven experience in managing large-scale operations (250+ FTEs). Client-facing leadership with the ability to build CXO-level relationships. Data-driven decision-making with strong analytical and problem-solving skills. Experience driving digital transformation and automation (RPA, AI in RCM). Excellent communication, negotiation, and stakeholder management capabilities. Success Metrics Improvement in collections and AR performance. Reduction in denials and operational errors. Achievement of SLA and client satisfaction targets. Strong employee retention and a robust leadership pipeline. Profitability and cost optimization in line with business objectives.

Assistant Manager / Deputy Manager Indirect Sourcing Location: Bengaluru Experience: 6+ Years Industry: Automotive / Electric Vehicles Employment Type: Full-time Company: Ultraviolette Automotive Pvt. Ltd. Join the Charge. Create the Future. At Ultraviolette, we re not just building electric vehicles we re building the future of mobility. From India s fastest electric motorcycle to the world s most advanced electric scooter, we are reimagining performance, sustainability, and design. We re a collective of engineers, creatives, designers, and bold thinkers united by one goal to deliver a new era of intelligent electric mobility. If you re ready to drive change, challenge convention, and leave a lasting impact, this is where your ambition meets opportunity. Role Overview: As an Assistant Manager / Deputy Manager Indirect Sourcing, you will lead procurement strategies for all non-production purchases including capital goods, IT systems, marketing services, infrastructure, real estate, and more. You will play a critical role in vendor management, cost control, contract negotiations, and ensuring timely and quality sourcing that aligns with Ultraviolette s strategic goals. Key Responsibilities: Lead indirect procurement activities across categories like: Capital Goods & Machinery IT Hardware, Software, and Services Marketing & Merchandise Real Estate, Civil Contracts, and Interiors Identify, evaluate, and onboard suppliers and service providers in line with company standards. Conduct market and industry scans to identify new sourcing opportunities. Prepare and lead complex negotiations and contract finalizations with suppliers and service vendors. Manage procurement of high-value contracts, ensuring compliance with internal policies and legal terms. Implement cost-effective sourcing strategies and continuous value engineering. Drive supplier audits, quality checks, and service-level agreements. Ensure compliance with Indian Indirect Taxation, International Contract T&Cs, and procurement best practices. Collaborate cross-functionally with finance, operations, legal, and engineering teams. Maintain detailed reports, supplier performance records, and procurement documentation. Provide regular updates and insights to senior leadership on sourcing performance and risks. Willingness to travel for supplier visits, audits, and negotiations as required. Requirements: Education: Essential: Bachelor s Degree in Electrical, Electronics, Computer Science, or a related field. Experience: Minimum 6 years of hands-on experience in indirect sourcing or procurement. Proven track record in handling complex negotiations and high-value contracts. Strong vendor network and sourcing experience across multiple indirect categories. Technical Skills: Sound knowledge of: Indian Indirect Tax laws International contract terms and conditions Procurement tools and ERP systems Familiarity with DFM/DFT, cost engineering, and supplier auditing. Soft Skills: Strong communication (written and verbal) Analytical thinking and problem-solving Collaborative and cross-functional mindset High integrity and professionalism Strong drive for results and continuous improvement Preferred Qualifications: Experience working in automotive, EV, or high-tech manufacturing industries. Background in legal or IPR-related matters is an added advantage. Understanding of sustainability and ESG-focused sourcing will be a plus. Work on products that define the future of mobility Collaborate with some of the sharpest minds in the EV industry Fast-paced, innovation-driven work environment Competitive compensation and growth opportunities If you re ready to accelerate your career and electrify the future apply now. Qualification : Bachelors Degree in Electrical, Electronics, Computer Science, or a related field

Deputy General Manager Operations Location: Bengaluru Employment Type: Full-Time About the Role: We are seeking a dynamic and strategic Deputy General Manager Operations to lead the operations of Brookfield Properties campuses in Bengaluru. This role is ideal for a seasoned hospitality or property operations professional with 10+ years of experience in managing large-scale, customer-centric environments. As DGM Operations, you will oversee all aspects of campus operations, facilities management, P&L oversight, client services, and team leadership. Your goal will be to deliver exceptional tenant experiences, drive operational efficiency, and ensure brand alignment with Converge s placemaking vision. Key Responsibilities: 1. Strategic Operations & Property Management Lead end-to-end operations of campuses across the city/region. Ensure best-in-class building management aligned with hospitality standards. Oversee preventive maintenance, capital improvements, vendor contracts, and infrastructure upgrades. Monitor and optimize service delivery through structured reporting formats (SLAs, audits, monthly reports). Support event planning, catering services, and space on hire operations. 2. Financial Management & Revenue Growth Develop and manage annual operating budgets for city/regional campuses. Analyze financial reports, track performance against budgets, and identify cost-saving opportunities. Execute capital expenditure (CapEx) plans and drive operational cost reduction initiatives. Identify and implement income-generating services and amenities. Collaborate with the leasing team to support office space leasing in alignment with business plans. 3. Team Leadership & Collaboration Lead cross-functional campus teams including Operations, F&B, Events, Tenant Relations, and more. Establish training, SOPs, and KPIs to drive productivity and service excellence. Foster a culture of performance, safety, and continuous improvement. Work closely with internal stakeholders including Strategy, Leasing, Technology, and Marketing teams. 4. Client & Tenant Experience Build and maintain strong tenant relationships to ensure a superior experience. Regularly conduct tenant satisfaction surveys and develop action plans based on feedback. Use data insights to improve campus operations and user engagement. Drive tenant onboarding and offboarding processes to ensure seamless experiences. 5. Safety, Compliance & Sustainability Ensure compliance with fire safety, legal, health, and environmental standards. Oversee internal and external audits, documentation, and facility maintenance. Drive sustainability initiatives and CSR programs within operations. Essential Skills & Attributes: Strong commercial acumen and a customer-first mindset. Proven leadership and people management capabilities. Excellent communication, negotiation, and stakeholder management skills. Strategic thinker with the ability to execute operational plans effectively. High attention to detail and ability to manage multiple priorities under pressure. Technologically adept with an understanding of digital tools and platforms. Key Performance Indicators (KPIs): Campus revenue growth and P&L performance Converge app adoption and engagement metrics Successful launch and performance of new amenities Tenant satisfaction and Net Promoter Scores (NPS) Employee engagement and productivity metrics Optimization of space-on-hire utilization Preferred Qualifications: Bachelor's degree (minimum 3 years); postgraduate or professional qualifications in hospitality, facilities/property management, or business are a plus. 10+ years of experience in operations leadership within hospitality, real estate, or facilities management. Demonstrated success in leading large teams and complex, customer-facing environments. Strong focus on innovation, continuous improvement, and client satisfaction. This role is a unique opportunity to lead transformative operations in a fast-paced, high-growth environment impacting thousands of tenant employees daily. Qualification : Bachelor's degree postgraduate or professional qualifications in hospitality, facilities/property management, or business are a plus

Job Title: Sourcing Manager Location: Bangalore Employment Type: Full-Time About LiveDeals LiveDeals is a unique initiative by Tracxn aimed at accelerating startup discovery for global investors. It is a curated platform that showcases live fundraising opportunities submitted by startups or their networks (incubators, investors, advisors, etc.). These listings are shared with top global investors, making the fundraising process faster and more transparent for both founders and investors. Role Overview As a Sourcing Manager LiveDeals, you will play a crucial role in both startup acquisition and investor engagement. You ll be responsible for sourcing high-potential startups seeking funds, curating deal listings, understanding investor mandates, and ensuring a seamless match between startups and investors. Your work will directly contribute to shaping the next wave of startup investments globally. Key Responsibilities Deal Sourcing Identify and onboard fundraising startups onto the LiveDeals platform. Build a strong pipeline through channels like startup communities, accelerators, incubators, angel investors, and networks. Develop strategies to tap into new deal-flow sources across geographies and sectors. Investor Engagement & Deal Pitching Analyze startup data and assess deal fit using Tracxn s platform and external sources. Understand investors' investment theses and pitch relevant deals accordingly. Ensure due diligence and conflict checks prior to engagement. Relationship Management Support startups throughout their fundraising journey, acting as a trusted advisor. Build and maintain strong relationships with investors, ensuring a high-quality experience on the platform. Foster long-term engagement and drive positive word-of-mouth across the ecosystem. Documentation & Reporting Maintain and update internal databases with accurate startup and investor information. Share periodic reports on sourcing performance, deal progress, and feedback. Track impact metrics and continuously optimize based on outcomes. Strategic Planning & Platform Growth Work closely with leadership to align sourcing and investor strategies with company goals. Use data-driven insights to optimize matchmaking, improve conversion rates, and refine offerings. Stay up to date on industry trends and investor behavior to adapt and evolve outreach strategies. Other Responsibilities Contribute to new initiatives to scale LiveDeals and enhance investor/startup satisfaction. Support cross-functional collaboration across product, marketing, and operations teams. Requirements 1 6 years of experience in startup sourcing, investor relations, business development, or related roles. Strong knowledge and passion for the startup ecosystem and early-stage fundraising. Excellent communication and relationship-building skills with the ability to interact effectively with founders and investors. Analytical mindset with the ability to match investor theses with relevant deals. Strong decision-making skills backed by logical reasoning and structured thinking. Self-starter with team-first attitude and a passion for helping startups grow. Previous experience in investment networks, venture capital, accelerators, or startup platforms is a plus. About Tracxn Tracxn is a Bangalore-based SaaS company providing a research and deal-sourcing platform to Venture Capital, Private Equity, and M&A teams globally. With a team of 600+ professionals, we serve clients like Andreessen Horowitz, Matrix Partners, Citi, Ferrero, and more.

Position: Lead Design Engineer Location: Bangalore Education: B.E./B.Tech. in Computer Science or Electronics & Communication M.E./M.Tech. in Computer Science or Electronics & Communication Experience: 5 to 9 years Job Overview We are looking for a skilled and motivated Lead Design Engineer to join our embedded systems team in Bangalore. In this role, you will take ownership of designing and developing high-performance device drivers and embedded Linux applications for ARM and/or TI DSP platforms. You will play a critical role in end-to-end development from architecture and coding to testing and debugging while also supporting customer requirements and contributing to technical discussions. This role requires strong expertise in embedded Linux development, device drivers, and excellent problem-solving abilities. Key Responsibilities Design, develop, and optimize device drivers and protocol stacks for embedded Linux on ARM and/or TI DSPs. Perform kernel-level development, debugging, and performance tuning. Analyze and resolve issues reported in existing designs; provide timely support and fixes. Work on application and middleware development for embedded systems. Participate in architecture discussions, define module-level details, and write clean, efficient code. Conduct peer reviews and follow best practices in design, coding, and testing. Develop and maintain comprehensive design documents, user manuals, and test reports. Perform performance and dependency analysis of embedded components. Engage with customers in discussions, conference calls, and technical clarifications. Collaborate with technical leads and team members to ensure timely project delivery. Required Skills & Experience Strong hands-on experience in device driver development for embedded Linux on ARM and/or TI DSPs. Successfully delivered at least two embedded projects involving driver or kernel development. Solid understanding of operating system concepts, C/C++, data structures, and multithreading. Experience with Linux framework development, preferably on TI DSPs. Proficient in debugging and performance optimization in embedded environments. Knowledge of IPC mechanisms, task/thread management, and handling deadlocks. Experience working in a collaborative environment with code reviews and version control. Preferred (Nice-to-Have) Skills Familiarity with audio-video streaming technologies and codecs such as MPEG2/H.264. Understanding of high-speed interfaces like PCIe with DMA. Basic knowledge of networking protocols, especially TCP/IP stack. Soft Skills & Attributes Strong analytical and debugging skills Effective communicator, capable of working with cross-functional teams and clients Self-driven with a proactive mindset Strong organizational and documentation skills Ability to handle multiple priorities and deliver under tight deadlines Opportunity to work on cutting-edge embedded systems and real-time applications Collaborative and technically rich work environment Competitive compensation package Continuous learning and growth opportunities Exposure to high-performance embedded development in mission-critical domains Qualification : M.E./M.Tech. in Computer Science or Electronics & Communication

Position: Project Manager Designation: Manager Location: Bangalore Experience Required: 2 6 Years Education: Bachelor s Degree (Any Discipline) Role Overview: We are seeking a dynamic and results-driven Project Manager to lead and oversee the end-to-end execution of projects. The ideal candidate will be responsible for planning, resource management, budgeting, risk mitigation, stakeholder communication, and ensuring timely delivery of high-quality outcomes. Experience in managing construction or infrastructure-related projects is a plus. Key Responsibilities: Project Planning & Development Define project scope, goals, deliverables, and timelines in collaboration with stakeholders Develop detailed project plans including budgeting, scheduling, and resource allocation Collaborate with architects, engineers, and technical teams to finalize specifications Prepare, negotiate, and manage project contracts and agreements Budget & Resource Management Plan and oversee project budgets to ensure cost control and efficiency Monitor expenditures and track project financials against forecasts Allocate and manage project resources including labor, materials, and equipment Project Execution Lead cross-functional project teams, providing direction, mentorship, and motivation Ensure day-to-day operations align with project timelines and design specifications Supervise site activities, ensuring safety and compliance with industry standards Risk & Issue Management Identify potential project risks and develop proactive mitigation plans Troubleshoot and resolve issues or conflicts during project execution Stakeholder Management & Communication Act as the primary liaison between clients, contractors, vendors, and internal teams Deliver timely updates, progress reports, and status presentations to stakeholders Promote collaboration and clear communication across all project touchpoints Quality Control & Compliance Ensure adherence to quality standards, building codes, and regulatory requirements Conduct regular inspections and quality audits throughout the project lifecycle Documentation & Reporting Maintain accurate and organized records including schedules, budgets, contracts, and reports Prepare and present detailed project performance reports to senior leadership and clients Key Skills & Competencies: Strong project planning and execution capabilities Excellent leadership and team management skills Proficiency in budget management and resource allocation Familiarity with industry standards, regulations, and safety practices Exceptional communication and stakeholder management abilities Analytical thinking and problem-solving mindset Qualification : Bachelors Degree (Any Discipline)

Position: Area Sales Manager Location: Bangalore Experience Required: 5 6 Years Education: Graduate (Bachelor s Degree in any discipline) Role Overview: We are looking for a highly driven and experienced Area Sales Manager to lead sales operations in the Bangalore region. The ideal candidate will be responsible for developing and executing effective sales strategies, managing key accounts, driving revenue growth, and leading a team to meet regional targets. Key Responsibilities: Sales Strategy & Execution Develop and implement strategic sales plans to achieve targets within the assigned area Identify new business opportunities and expand market presence Analyze market trends, competitor activities, and customer needs to adjust strategies accordingly Team Management Lead, mentor, and manage a team of sales representatives Set performance goals, monitor achievements, and provide regular coaching and feedback Conduct training sessions to enhance team performance and product knowledge Client Relationship Management Build and maintain strong relationships with key customers, distributors, and partners Handle major client accounts and ensure high levels of customer satisfaction Address customer queries, concerns, and escalations promptly and professionally Sales Operations Track sales metrics and prepare reports on performance, forecasts, and KPIs Monitor inventory levels and coordinate with supply chain/logistics for timely product availability Ensure compliance with company policies, pricing structures, and sales processes Market Development Represent the company at industry events, trade shows, and conferences Work closely with the marketing team to drive regional promotions and brand visibility Key Skills & Requirements: 5 6 years of experience in field sales, preferably in a B2B or FMCG/retail environment Proven track record of achieving sales targets and managing a high-performing team Strong leadership, negotiation, and interpersonal skills Excellent communication and analytical abilities Ability to work independently and travel as needed within the region Qualification : Graduate (Bachelors Degree in any discipline)

Job Title: Purchase Executive Home Automation Solutions Location: Bengaluru, Karnataka No. of Positions: 1 2 Industry: Home Automation & AV, Building Automation Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat Pvt. Ltd. is a pioneer in home automation and smart living technologies, dedicated to delivering innovative solutions that enhance comfort, convenience, and security. We are looking for a motivated Purchase Executive to join our team and play a key role in sourcing the best products and components for our home automation projects. Position Overview As a Purchase Executive, you will be responsible for the strategic procurement of high-quality home automation materials, ensuring timely delivery, cost optimization, and vendor relationship management. Your role will directly impact project success and customer satisfaction through efficient supply chain management. Key Responsibilities Procurement Strategy: Develop and implement effective purchasing strategies to meet project timelines and budget goals. Vendor Management: Identify, evaluate, and select suppliers based on quality, cost, and delivery capabilities. Build and maintain strong vendor partnerships. Sourcing: Conduct market research to discover new suppliers, innovative products, and technologies in home automation. Purchase Order Management: Prepare and process purchase orders accurately, coordinating with internal teams for validation. Price Negotiation: Negotiate pricing, contracts, and terms to achieve cost savings while maintaining quality and delivery standards. Inventory Management: Monitor stock levels, collaborate with warehouse teams to manage storage, and avoid stock shortages or excess. Quality Assurance Coordination: Work with QA teams to ensure procured products meet company standards. Documentation & Reporting: Maintain precise records of procurement activities, contracts, and vendor performance; generate reports on cost savings and inventory. Budget Compliance: Assist in managing procurement budgets and ensuring financial discipline. Industry Knowledge: Stay informed about emerging trends and best practices in home automation procurement. Qualifications & Requirements Bachelor s degree in Business Administration, Supply Chain Management, or related field. Minimum 1 year of experience in procurement or purchase roles, preferably in home automation, technology, or related industries. Solid understanding of home automation products and technologies. Strong negotiation, communication, and vendor management skills. Proficient in procurement software, MS Office, and inventory management principles. Detail-oriented, analytical, and able to work independently as well as collaboratively. Familiarity with procurement regulations and legal requirements. Skills & Profile Must Have: Positive attitude, growth mindset, persistent follow-up, excellent communication skills, and at least 1 year of experience selling or purchasing technology solutions. Good to Have: Aggressive sales approach, computer and internet proficiency, experience in home automation or home theatre industry, and strong written communication skills. Compensation: Competitive, as per industry standards. Qualification : Bachelors degree in Business Administration, Supply Chain Management, or related field

Job Title: Customer Success Executive E-commerce Insights (SaaS | Bangalore) Location: Bangalore, India Experience: 2 5 Years Industry: E-commerce | SaaS | Data Analytics | Customer Success About the Role As part of our Bangalore-based customer success team, you ll work with leading global brands and partners, ensuring seamless service delivery and helping clients unlock the full potential of their e-commerce data. Key Responsibilities Client Ownership & Engagement: Manage a portfolio of global e-commerce clients, acting as the single point of contact for project execution, performance tracking, and customer satisfaction. Cross-functional Coordination: Collaborate with internal teams across product, operations, analytics, and sales to ensure project feasibility, on-time delivery, and client success. Data Analysis & Reporting: Use brand data to track performance metrics, identify business opportunities, and provide actionable insights through regular reporting and dashboards. Insight-Driven Strategy: Translate e-commerce data into strategic recommendations that drive measurable client value and product adoption. Presentation & Communication: Create compelling reports, visualizations, and client presentations for business reviews and stakeholder discussions. Issue Resolution & Project Management: Address client concerns, manage scope adherence, resolve conflicts, and oversee both BAU and ad-hoc project requests. Mentorship: Support and guide junior team members, fostering skill development and team collaboration. Key Requirements 2 5 years of experience in a customer-facing role within a SaaS or E-commerce organization. Strong understanding of e-commerce operations and analytics. Exceptional presentation and communication skills, both written and verbal. Proven ability to manage KPIs, performance reports, and customer success metrics. Experience in data interpretation, storytelling, and visualization tools (e.g., Power BI, Tableau, Excel). Ability to convert complex data into business recommendations and meaningful conversations. Highly organized, detail-oriented, and customer-focused mindset. Strong ethics, proactive approach, and a team player attitude. At Shopalyst, we re building a global, inclusive workplace that empowers individuals from all backgrounds. We believe diversity fuels innovation and growth. If you re ready to make an impact, even if you don t meet every qualification listed, we encourage you to apply.

Customer Experience Manager II (EST Shift Bangalore, India) Location: Bangalore, India Work Shift: EST (5:30 PM IST 2:30 AM IST) Job Type: Full-Time | Customer Support | Cloud Technology Job Overview We are looking for a highly motivated and experienced Customer Experience Manager II to join our dynamic Customer Support team. In this role, you will be responsible for managing strategic enterprise accounts, ensuring superior customer satisfaction, and driving proactive customer success strategies. You will serve as the primary point of contact (POC) for customer escalations, technical issues, and account health, while ensuring Rubrik delivers a world-class customer experience in the cloud data management space. Key Responsibilities Build strong relationships with key customer stakeholders and deliver a seamless support experience. Act as the escalation owner and trusted advisor for complex technical and service-related issues. Train customers on how to engage with Rubrik s support portal, submit tickets, and track issues effectively. Utilize Salesforce CRM to monitor account health and detect patterns that may lead to service disruptions. Proactively identify risks and initiate actions to drive customer retention and account stability. Collaborate with cross-functional teams including Engineering, Technical Support, and Sales Engineering. Create and deliver Root Cause Analysis (RCA) documentation and customer-facing status updates. Work closely with internal teams to ensure timely issue resolution and a proactive support approach. Lead project management activities during critical incidents and escalations. Deliver weekly performance and progress reports to internal stakeholders and customer teams. Qualifications and Skills Minimum 8 years of experience in customer experience management, technical support leadership, or enterprise account management roles. Proficiency with CRM platforms, especially Salesforce. Strong communication skills with the ability to deliver clear written documentation and customer updates. Hands-on technical knowledge in: Networking protocols Data storage systems Backup and disaster recovery solutions Cloud platforms (e.g., AWS S3, Microsoft Azure) Hypervisors (VMware, Hyper-V) Experience managing virtual cross-functional teams in a high-pressure environment. Proven ability to handle customer escalations and implement preventive measures. Familiarity with storage vendor ecosystems and best practices in enterprise IT environments. Bachelor s degree in Computer Science, IT, Business, or related field (Advanced degree is a plus). Willingness to travel for client engagements and team collaboration as needed. Preferred Competencies Background in cloud computing, SaaS support, or data protection technologies. Certifications in project management or cloud platforms (e.g., AWS, Azure). Ability to lead with a customer-first mindset and ensure customer loyalty through proactive engagement. Join Rubrik and be part of a company at the forefront of cloud data security, backup solutions, and customer-centric innovation. You ll work with leading technologies, support high-value enterprise clients, and help shape the future of data management in the cloud.

Marketing Reporting Analyst (Night Shift 8:30 PM to 5:30 AM IST) Location: Bangalore, India Office About the Team At Rubrik, our Marketing Team is growing rapidly and plays a pivotal role in driving the company s mission to secure the world s data. We push boundaries, challenge convention, and thrive on innovative thinking. With a culture rooted in opportunity and empowerment, we bring bold ideas to life and deliver measurable impact. Join us in shaping a fresh perspective in the world of data security. Let s be unstoppable, together. About the Role This is a night shift position, supporting our global marketing initiatives and ensuring timely reporting and insights for the U.S. team. What You ll Do Data Analysis & Reporting Analyze marketing performance across digital (organic & paid), traditional channels, and campaigns. Build and maintain dashboards and performance reports using tools like Tableau and Google Sheets/Excel. Performance Measurement Partner with the Sr. Manager of Marketing Analytics to implement the performance measurement roadmap. Track and report key metrics: lead generation, conversion rates, campaign spend, marketing ROI. Insights & Optimization Identify data trends and deliver actionable insights to improve marketing strategy. Support A/B testing, multi-touch attribution, and budget monitoring efforts. Handle ad hoc reporting requests from stakeholders. Data Integrity & Collaboration Ensure high data accuracy and resolve data quality issues proactively. Collaborate with IT and Data Engineering to maintain best practices for database management. Work cross-functionally with Marketing, Sales, Data Science, and IT to align reporting practices and deliver business insights. Contribute to the development of attribution models for marketing impact assessment. What You ll Bring 4 5 years of experience in an analytical role (marketing, finance, or related field). Bachelor's degree in Finance, Accounting, Marketing Analytics, or a related discipline. Expertise in Excel and Google Sheets advanced formulas, pivot tables, and data visualization. Experience with Tableau or Power BI. Solid grasp of financial concepts and their application in marketing analysis. Familiarity with Salesforce and marketing automation platforms (e.g., Marketo, HubSpot) is a plus. Working knowledge of SQL and relational databases. Strong attention to detail and ability to manage multiple priorities and deadlines. Excellent verbal and written communication skills able to translate complex data for non-technical audiences. A growth mindset and a proactive, solutions-oriented approach to challenges. Be part of a mission-driven company at the forefront of data security. Work alongside industry innovators and contribute to a fast-scaling marketing function. Enjoy a collaborative environment where your insights directly influence business outcomes. Access growth opportunities in a company recognized by Gartner and awarded the Red Dot Design Award. About Rubrik Rubrik (NYSE: RBRK) is redefining data security with Zero Trust Data Security . We help organizations across the globe stay resilient in the face of cyberattacks, insider threats, and disruptions. Rubrik Security Cloud, powered by machine learning, secures data across hybrid and cloud environments, ensuring data integrity, availability, and rapid recovery.

Job Title: Operations Analyst Location: Bengaluru, India Company: ShopUp About ShopUp ShopUp is Bangladesh s leading full-stack B2B commerce platform for small businesses. With a mission to empower underserved retailers through technology, logistics, and financial services, ShopUp builds end-to-end infrastructure to solve core supply chain problems. Our India-based tech and data teams play a critical role in scaling intelligent, data-driven solutions across our platform. Role Overview We are looking for a performance-driven Operations Analyst to join our Bengaluru team. The ideal candidate will have a strong foundation in data analytics, a clear understanding of B2B commerce and logistics models, and the ability to drive cross-functional collaboration using insights derived from operational metrics. Key Responsibilities Analyze end-to-end operational data to identify bottlenecks, inefficiencies, and opportunities for optimization. Define and monitor operational KPIs; create dashboards that track performance across functions and geographies. Collaborate closely with finance, business, and tech/product teams to align operations with strategic business goals. Quantify the financial impact of inefficiencies and support data-driven decision-making for process improvements. Partner with product and operations teams to develop and refine SOPs to streamline workflows. Support the execution and tracking of operational enhancement projects through data and insights. Prepare regular performance dashboards and reports for senior leadership and key stakeholders. Qualifications Education: Bachelor s degree in Engineering, Data Science, Economics, or a related field. Experience: 3 5 years of relevant experience in operations, logistics, or business analysis, preferably in a B2B commerce or supply chain-focused organization. Key Skills Strong data analysis and problem-solving skills; ability to perform root cause analysis (RCA) and recommend actionable solutions. Proficiency in SQL (MS SQL, PostgreSQL, or MongoDB) for advanced queries and data extraction. Expertise in Excel/Google Sheets with experience in complex data modeling. Experience with BI and dashboarding tools (e.g., Power BI, Tableau, Looker Studio). Working knowledge of Python, R, or Go for data manipulation is a plus. Familiarity with ERP/CRM workflows and systems. Experience with project management tools (e.g., JIRA, Trello, Asana). Strong interpersonal and communication skills, with an ability to work cross-functionally and present insights to non-technical stakeholders. Be part of a fast-growing tech-first company solving real-world problems in emerging markets. Work alongside a talented and mission-driven team across India and Bangladesh. Enjoy a collaborative work culture with autonomy, growth opportunities, and continuous learning.

Manager - EHS (Environment, Health, and Safety) Location: Bangalore Experience: 7-10 years of experience, preferably in the Pharma Industry Industry: Pharmaceutical Education Qualification: Bachelor s/Master s Degree in Engineering, Health, Industrial Management, Science, Environmental Science, or related field. Certifications Required: OSHA, EHS, CPR, CSP, ASP, CIH, HAZWOPER. Fire Department Certification may be preferred. Role Overview We are looking for a skilled and experienced Manager - EHS to join our pharmaceutical company in Bangalore. The role requires a strong understanding of safety and environmental regulations and a proactive approach to managing health, safety, and environmental risks in the workplace. The Manager - EHS will oversee the development, implementation, and management of EHS programs, ensuring compliance with local, state, and central regulations and company policies. Key Responsibilities EHS Program Development & Implementation: Develop and implement safety and environmental programs that create and maintain a safe work environment for employees. Safety Inspections & Audits: Conduct regular safety inspections and audits to ensure compliance with EHS regulations. Investigate accidents/incidents and develop corrective actions to prevent future occurrences. Risk Assessments: Perform risk assessments for new processes, equipment, and materials. Implement measures to mitigate identified risks and ensure the safety of all employees. Employee Safety Training: Conduct regular training for employees on safety procedures, emergency response, and EHS best practices. Regulatory Compliance: Oversee activities related to permits, environmental regulations, and compliance with safety standards. Ensure documentation is up-to-date and regulatory filings are completed accurately. Documentation & Reporting: Maintain and update safety data sheets, compliance records, and incident reports. Prepare and present EHS performance reports to management and stakeholders. Incident & Emergency Response Management: Ensure the development and maintenance of emergency response plans. Conduct regular emergency drills and training sessions to ensure readiness. Vendor & Contractor Compliance: Ensure that vendors and contractors adhere to EHS standards and company policies. Health & Wellness Programs: Develop and implement health and wellness initiatives that promote physical and mental well-being for employees. Continuous Improvement: Monitor compliance with safety standards and enforce safety regulations. Promote initiatives for continuous improvement in safety practices and performance. Insurance & Claims Management: Coordinate with insurance providers for claims management and risk assessments related to employee safety and workplace hazards. Skills & Qualifications EHS Knowledge: In-depth knowledge of EHS regulations and best practices as mandated by local, state, and central regulatory bodies. Analytical & Problem-solving Skills: Strong ability to analyze data, identify issues, and develop solutions to improve safety and environmental practices. Communication Skills: Excellent written and verbal communication skills to effectively report, train, and communicate with employees and management. Software Proficiency: Proficient in Microsoft Office and EHS management software to track, report, and monitor EHS metrics and documentation. Team Player & Independent Worker: Ability to work independently and as part of a team to achieve EHS objectives. Industry Knowledge: Experience evaluating work procedures and processes to align with industry standards and best practices. Travel Requirements: Willingness and ability to travel extensively for inspections, audits, and compliance checks. This is a fantastic opportunity to work with a leading pharmaceutical company where you will have the chance to make a significant impact on employee safety and environmental compliance. You will work in a dynamic, fast-paced environment, focusing on developing and implementing strategies that drive safety, health, and environmental initiatives across the organization. Qualification : Bachelors/Masters Degree in Engineering, Health, Industrial Management, Science, Environmental Science, or related field.

Job Title: Customer Success Manager Location: Chennai Experience: 5+ Years About Linarc: Linarc is a collaborative project management platform designed for construction teams. Focused on quality, cost, and schedule management, Linarc streamlines workflows across multiple stakeholders throughout various phases of construction projects. Headquartered in Chennai, India, Linarc offers a dynamic and innovative environment where employees can thrive and excel. Job Description: We are seeking a proactive and experienced Customer Success Manager to join our growing team. As a key member of our Customer Success team, you will be responsible for building strong relationships with our clients, ensuring their satisfaction, driving product adoption, and contributing to the overall growth and success of Linarc. In this role, you will work closely with customers to understand their business needs, help them optimize their experience with our platform, and provide support across their lifecycle. You ll be the bridge between our customers and the product team, ensuring that clients have the best experience possible and that their feedback drives continuous improvement. Key Responsibilities: Customer Relationship Management: Serve as the primary point of contact for assigned customers, guiding them throughout their lifecycle with our product, ensuring their satisfaction and success. Onboarding & Implementation: Onboard new customers, ensuring a smooth and successful implementation process, providing hands-on support during the transition. Product Adoption & Engagement: Drive product adoption by providing training, best practices, and regular product updates to help customers realize maximum value from the platform. Customer Advocacy: Act as the voice of the customer, offering insights and feedback to the product and development teams for continuous improvement. Issue Resolution & Escalations: Manage escalations effectively, ensuring timely resolution of customer issues and challenges. Customer Health Monitoring: Monitor key customer health metrics and develop strategies to enhance retention and reduce churn. Revenue Growth: Identify upsell and cross-sell opportunities and collaborate with the sales team to drive revenue growth and expand customer relationships. Reporting: Prepare and deliver regular performance and usage reports, keeping customers informed and engaged with the product. Requirements: Experience: 5+ years of experience in customer success, account management, or a related role, preferably in a SaaS or product-driven company. Track Record: Proven success in managing and growing customer relationships and ensuring customer satisfaction. Skills: Strong understanding of customer success metrics and strategies, with a focus on product adoption, retention, and customer satisfaction. Communication: Excellent communication, presentation, and interpersonal skills. Ability to explain technical concepts to non-technical stakeholders. Problem-Solving: A problem-solving mindset with the ability to handle customer escalations and challenges effectively. Tools: Experience with CRM and customer success platforms such as Salesforce, HubSpot, or Gainsight. Analytical & Project Management Skills: Strong analytical and project management skills to drive customer success initiatives. Education: Bachelor's degree in Business, Marketing, or a related field (preferred). What We Offer: Competitive Salary & Benefits A collaborative and growth-driven work environment Opportunity to work with a passionate and innovative team If you are a customer-centric professional with a track record of success in driving customer satisfaction and growth, we would love to hear from you! Qualification : Bachelor's degree in Business, Marketing, or a related field (preferred).

Senior Customer Success Executive Ad Automation About the Role: Senior Customer Success Executive - Ad Automation As the Customer Support Lead Ad Automation, you will be responsible for managing and leading the customer support team focused on resolving client issues related to using the Shopalyst Ad Automation platform that integrates with popular media platforms like Meta (Facebook), DV360, Google Ads etc. You will work closely with cross-functional teams, ensuring that customer issues are resolved promptly and that our clients can maximize the effectiveness of their digital advertising campaigns. You will also have the opportunity to shape and refine customer support processes, deliver exceptional service to clients, and be the voice of the customer within the organization. Responsibilities Team Leadership & Management Lead, mentor, and manage a team of customer support specialists focused on Shopalyst Ad Automation platform that integrates with popular media platforms. Set clear goals and objectives for the team and ensure consistent performance and adherence to service level agreements (SLAs). Conduct regular one-on-one meetings, performance reviews, and provide coaching to help team members grow in their roles. Develop and implement processes to improve team efficiency, collaboration, and customer satisfaction. Customer Support for Digital Ad Platforms Provide detailed customer support for clients using Shopalyst Ad Automation platform that integrates with popular media platforms like Meta (Facebook), Google Ads, DV360, and other digital advertising platforms. Troubleshoot and resolve issues related to ad campaign setups, targeting, tracking, reporting, and optimization. Handle complex client escalations and ensure timely and effective resolution of technical issues. Collaborate with engineering and product teams to address product-related challenges and improvements. Cross-functional Collaboration Work closely with the Product, Engineering, and Sales teams to relay customer feedback and advocate for client needs. Provide product insights and troubleshooting guidelines to both internal teams and clients. Assist the Sales and Account Management teams by providing product support for pre-sales activities and customer onboarding. Client Training & Education Conduct training sessions and create self-service resources (e.g., guides, FAQs) to empower clients to use Shopalyst Ad Automation platform. Stay up to date with new features, updates, and best practices in Shopalyst Ad Automation, Meta, Google Ads, DV360, and other relevant media platforms. Reporting & Documentation Maintain detailed records of customer interactions and technical issues within the support ticketing system. Provide regular reports and insights on team performance, common customer issues, and potential product improvements. Monitor ticket queues and ensure that customer queries are handled in a timely manner. Continuous Improvement Analyze customer feedback to identify trends and recurring issues to improve the overall customer experience. Drive initiatives to enhance customer satisfaction and streamline support processes. Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Brand Solutions Specialist About the Role: Brand Solutions Specialist To support our fast-growing business in APAC, US & Europe, we are looking for a Business Development lead. This role is a mixture of sales and account management; nurturing, developing and expanding a portfolio of clients globally. This role will be based out of Bengaluru. Responsibilities Establishing new client relationships and winning deals Organising meetings with the identified customers, make powerful, effective presentations Consultative sales of Shopalyst s platform solutions to Marketers & Agencies Negotiating pricing and contractual agreements Building and managing a strong pipeline of potential clients sufficient to exceed annual sales goals Achieving monthly, quarterly and annual sales targets [as defined on an annual basis] Keeping CRM up to date to provide relevant and accurate forecasts Directly managing ongoing relationships with enterprise accounts in region, as appropriate Managing & growing existing accounts through new business, renewals and upsells Requirements Solid B2B sales experience selling into large Enterprise Accounts A track record of meeting annual targets in excess of 1 million USD 3-7 years of relevant experience in sales or Digital Marketing at an agency, technology or media company. A strong technical aptitude to pitch our technically advanced platform A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment Excellent communication, and interpersonal skills with ability to deal with people at all levels Ability to travel up to 50% of the time. We understand that not all applicants will have skills that match the exact job description. We value diverse experiences in the relevant industry and encourage everyone who meets the required qualifications to apply.If you lack the desired experience, but do have the knowledge and confidence to leave a mark, go ahead and apply. Experience 3-7 yrs of Relevant Experience Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential,purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees,communities and the business.

Job Title: Quality Analyst Outbound Retention Location: Bengaluru Job Summary The Quality Analyst is responsible for ensuring the quality of the outbound retention process. This role involves monitoring sales calls, analyzing performance data, and providing feedback to improve sales performance and customer satisfaction. You will work closely with the sales team to identify areas of improvement, develop training programs, and streamline processes to ensure continuous improvement in sales effectiveness. Key Responsibilities Quality Monitoring: Monitor and evaluate outbound sales calls to ensure adherence to company policies and quality standards. Conduct regular audits of sales processes and transactions to identify gaps and recommend corrective actions. Ensure all team members maintain high standards of sales practices and compliance. Data Analysis: Analyze sales data to identify trends, patterns, and areas for improvement in retention strategies. Prepare detailed reports on sales performance, call quality metrics, and overall team progress. Utilize data insights to provide actionable recommendations to management for performance improvement. Feedback and Training: Provide constructive feedback to sales representatives based on call evaluations and performance metrics. Develop and deliver training programs to improve sales techniques, product knowledge, and call handling. Assist in the creation and maintenance of training materials and quality guidelines for the sales team. Process Improvement: Collaborate with the sales team to streamline sales processes and improve overall efficiency. Implement best practices and continuous improvement initiatives to enhance sales effectiveness and retention rates. Stay updated on industry trends to keep the sales process competitive and aligned with current standards. Compliance and Documentation: Maintain accurate and up-to-date records of all quality assessments, feedback, and training sessions. Develop and update documentation related to quality standards, policies, and procedures to ensure consistency in the sales process. Qualifications Education: HSC or Graduate (Preferred). Experience: Experience in quality assurance, sales, or customer service is an advantage. Knowledge of quality monitoring tools, CRM software, and sales processes. Key Skills: Analytical Thinking: Ability to analyze and interpret sales data to identify trends and areas for improvement. Effective Communication: Strong interpersonal skills to provide clear and actionable feedback to sales representatives. Training and Coaching: Experience in developing and delivering training programs to improve team performance. Sales Process Knowledge: Understanding of sales techniques, customer retention strategies, and call handling processes. Time Management: Strong organizational skills to handle multiple tasks and prioritize effectively. Proficiency with Tools: Experience with CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).

Job Title: Performance Engineer (Full Stack) Location: Pune, India Company: Blue Yonder Experience: 4 to 9 years Education: Bachelor s Degree in Computer Science, Engineering, or a related field About Blue Yonder Blue Yonder is a leading AI-driven Global Supply Chain Solutions provider, recognized by Glassdoor as one of the Best Places to Work. We design innovative solutions that power intelligent supply chains and transform global commerce. We are seeking a talented and experienced Performance Engineer with expertise in Java, Spring Boot, React, and open-source technologies. If you have a passion for clean code, automation, and performance engineering, we want you on our team. Scope of the Role You will play a critical role in the engineering team, working hands-on to design, develop, test, and optimize performance for Java-based applications deployed both on-premises and on-cloud. This role involves close collaboration with developers, testers, and stakeholders to ensure performance requirements are met and bottlenecks are eliminated. Key Responsibilities Develop quality software according to clean code principles and Blue Yonder standards. Write effective performance test cases and develop automation utilities for performance testing. Collaborate on the design and development of skeleton/stub components for successful integration testing. Analyze performance test results, report defects, and document findings through comprehensive performance test reports. Participate in design reviews, ensuring performance considerations are built into application architecture. Mentor junior team members in performance testing best practices. Gather and validate Non-Functional Requirements (NFRs) from customers and stakeholders. Proactively participate in project status meetings and offer performance-related insights. Technical Environment Performance Testing Tools: JMeter (expertise required) Programming: Java, Data Structures, Shell Scripting Operating System: Linux (Ubuntu preferred) Monitoring Tools: Telegraph, InfluxDB, Grafana Diagnostics: Thread dump analysis, GC log analysis, Heap dump analysis Architecture: Microservices, REST APIs, Reactive Applications Cloud: Azure (or equivalent cloud platforms) Must-Have Skills 4-9 years of experience as a Performance Tester/Engineer on Java-based applications. Expertise in JMeter for performance test automation. Strong understanding of performance metrics for certifying Java applications. Deep knowledge of Linux performance commands and shell scripting. Experience with application monitoring tools like Telegraph, InfluxDB, Grafana. Strong analytical and problem-solving skills with a proactive, self-motivated work style. Excellent communication skills (both written and verbal). Good to Have Skills Hands-on development experience with Java and Data Structures. Familiarity with SQL and databases. Experience with application servers such as Tomcat or Netty. Knowledge of REST API design and testing. Exposure to Azure or other cloud platforms. Experience with distributed tracing (Zipkin, etc.). Hands-on with data analysis tools like Python/R and Kafka. Experience with Glowroot and Flame Graphs for diagnostics. Familiarity with Hazelcast, Redis, or other IMDG (In-Memory Data Grid) solutions. Understanding of E-commerce and Retail domain is a plus. Hands-on experience with Cassandra or other NoSQL databases. Basic understanding of Kubernetes architecture and administration. Collaborate with a global team working on cutting-edge supply chain solutions. Be part of an inclusive, innovative, and diverse workplace. Work on modern technologies and drive impactful performance optimizations. Opportunities to learn, grow, and mentor others in your area of expertise. Diversity, Inclusion, Value & Equity (DIVE) At Blue Yonder, we foster an inclusive environment where everyone belongs. We encourage applicants from all backgrounds to apply and contribute to our diverse community. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Qualification : Bachelors Degree in Computer Science, Engineering, or a related field

Power the Future with Us! Location: Bengaluru, India SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, with 5000+ employees, operations in 34 countries, and millions of installations worldwide. Our innovative product portfolio includes solar inverters, battery storage, EV charging, backup systems, and complete home energy management solutions. We are looking for a Workforce Management (WFM) Analyst to help optimize our call center operations and enhance customer experience. If you have strong analytical skills, thrive in a fast-paced environment, and enjoy working with real-time data and scheduling, this role is for you! What You ll Be Doing Monitor daily call volume and key performance metrics. Analyze real-time adherence data to identify trends and training opportunities. Maintain user profiles within WFM software. Create and adjust schedules based on forecasts, ensuring operational efficiency. Collaborate with leadership to schedule training and meetings while minimizing support impact. Provide actionable data to internal teams and offer insights for process improvements. Deliver feedback to call center team leaders and managers. Prepare & analyze reports on key performance indicators (KPIs). Adapt to changing priorities and perform additional duties as required. 1-2 years of experience in a workforce management role. Expertise in Erlang-C calculations for staffing and scheduling. Strong analytical and problem-solving skills. Excellent communication skills (verbal, written, and interpersonal). Proactive & self-motivated with exceptional time management abilities. Ability to multitask in a fast-paced, dynamic environment. Proficiency in Microsoft Office (intermediate Word, advanced Excel). Adaptability to change with the ability to set and adjust priorities as needed. Be part of a global leader in clean energy innovation. Opportunities for career growth and skill development. Regular training & upskilling programs. Work in a diverse and inclusive environment. At SolarEdge, we believe our people are our greatest asset. Join us and be a part of a future powered by clean, renewable energy! Apply today and take the next step in your career!