Pharmaceutical Regulations Jobs in Pune

Job Title: Senior Payroll Executive Location: Pune Experience: 5-8 years Education: BE/BTech/MCA/MTech (Preferably in CS/IT) Company: Accops Role Overview: We are looking for a detail-oriented Senior Payroll Executive to oversee the end-to-end payroll processes, ensure compliance with statutory regulations, and maintain accurate employee compensation data. The ideal candidate will have a strong background in payroll processing, analytical thinking, and an ability to manage confidential information with integrity. Key Technical Skills: Payroll Expertise: Deep understanding of payroll processes, including salary disbursements, deductions, bonuses, leaves, and attendance data. Statutory Compliance: Solid knowledge of statutory requirements like PF, ESI, PT, LWF, TDS, and other relevant laws. Payroll Software: Experience with payroll software such as GreytHR, ADP, SAP, or Keka (familiarity with one of these tools is required). Excel Proficiency: Advanced skills in Excel including formulas, pivot tables, conditional formatting, data validation, and logical structuring. Analytical Thinking: Strong analytical abilities to manage payroll data, resolve errors, and maintain accuracy in calculations. Roles and Responsibilities: End-to-End Payroll Processing: Handle payroll processing for employees on a monthly, quarterly, and annual basis, ensuring timely and accurate disbursement. Salary Management: Manage inputs related to salary, deductions, bonuses, leaves, and attendance data, ensuring compliance with company policies and statutory regulations. Statutory Compliance: Ensure compliance with statutory obligations, including PF, ESI, PT, LWF, TDS, and any other applicable laws. Salary Sheet Validation: Prepare, validate, and review salary sheets, ensuring all calculations are accurate and error-free before disbursement. Coordination with Finance: Collaborate with the Finance team for the timely transfer of salaries, variable pay, and calculation of inputs for salary adjustments. Employee Query Handling: Address payroll-related employee queries and ensure timely resolution. Data Management & Reporting: Create and manage reports, including payroll data sent to JIO from the HR payroll side, and generate dashboards for audits. Performance Management System (PMS): Take ownership of the PMS process, ensuring timely goal-setting, mid-year reviews, and final evaluations are completed. Variable Pay & Appraisals: Design and maintain templates for variable pay and appraisal calculations, and accurately perform these calculations based on performance and company policies. Employee Data Maintenance: Keep employee data related to compensation up to date, ensuring accuracy and integrity. Payroll Reconciliation: Reconcile payroll reports, bank statements, and audit requirements, ensuring accuracy and compliance. Audit Support: Generate reports for internal and external audits, ensuring compliance with financial and regulatory requirements. Soft Skills Required: Communication Skills: Strong verbal and written communication skills, with the ability to clearly articulate information to employees and management. Analytical Mindset: A logical and analytical approach to payroll data management, with a keen eye for detail. User-Centric Approach: Demonstrates a sincere and proactive approach in handling employee concerns, providing timely solutions. Self-Motivated & Proactive: Highly motivated, proactive, and capable of managing responsibilities independently. Adaptability: Flexible and adaptable to changing payroll requirements and business needs. Team Player: Able to work collaboratively within a team, fostering a positive and efficient work environment. Impactful Role: Play a key role in ensuring the seamless execution of payroll operations and employee satisfaction. Career Growth: Opportunity to develop your skills in a dynamic and growing company with exposure to various payroll and HR functions. Collaborative Culture: Be part of a collaborative team that values precision, accountability, and continuous improvement. Qualification : BE/BTech/MCA/MTech (Preferably in CS/IT)

Join the Entrata Revolution: Your Next Big Opportunity Awaits! Position: Utility Auditor Location: Pune, India / Remote Who We Are: Entrata is more than just a tech company we re a movement. Our team of over 2200 passionate individuals spans continents and offices across Utah, Texas, India, Israel, and the Netherlands. We blend the innovative spirit of a startup with the stability of a seasoned company, ensuring transparency and open communication with a dash of fun. We believe that refining the living experience starts with us, and we re committed to crafting a better world, one property at a time. What You ll Do: As a Utility Auditor, you'll be the sharp-eyed guardian of accuracy, diving into utility billing with the kind of meticulous attention to detail that ensures no anomaly goes unchecked. This isn t just about auditing; it s about solving puzzles, improving processes, and making sure our utility systems are as efficient as possible. Master the Numbers: Apply your accounting expertise to dissect utility consumption data and billing statements, ensuring every digit adds up correctly. Think Like a Detective: Use your critical thinking skills to hunt down discrepancies, solve complex billing puzzles, and ensure the system is always running smoothly. Be a Problem-Solving Pro: When billing issues arise, you re the first one on the case, resolving them quickly and efficiently, like a true problem-solving superhero. Own Your Process: Lead audits independently, driving your own initiatives, collaborating with different teams, and constantly improving our processes. Be the Bridge: Work hand-in-hand with utility providers, ensuring smooth communication, resolving discrepancies, and ensuring data accuracy. Analyze & Act: Dive deep into data analysis to uncover trends, track usage, and create reports that drive actionable insights for the business. Stay Ahead of the Curve: Stay updated on the latest utility regulations and compliance standards to ensure our operations are always in line with the law. Innovate & Share: Contribute to improving auditing processes and share your knowledge with the team, fostering a culture of learning. What You Bring to the Table: Accountability: A Bachelor s degree in Accounting, Finance, Business Administration, or something similar. Experience: 2+ years in accounts payable or auditing preferably in utility or property management but if you ve got the right mindset, we re excited to hear from you! Tech Savvy: You re a Microsoft Excel whiz and have experience with data analysis tools. Communication Skills: Fluent in English (both written and verbal) you ll be talking to internal teams and external vendors, and your communication needs to be spot-on. Critical Thinker: You ve got the ability to spot discrepancies from miles away and use your problem-solving skills to fix them. Independence: You re a self-starter who thrives with minimal supervision but knows when to reach out for collaboration. Bonus Points For: Property Management Experience: Familiarity with industry-specific utility practices. Billing Software Expertise: Experience with utility billing software to streamline data management. SQL Knowledge: A basic understanding of SQL queries to help you gather relevant data. A Few More Things: This role involves working night shifts to align with our clients in the United States. So, if you ve got exceptional English skills and the drive to work during non-standard hours, this could be your perfect fit. At Entrata, we live by the mantra Excellent Alone, Better Together. We re committed to fostering a diverse and inclusive team, where all ideas are welcome, and every voice is heard. Whether you're in Pune, Utah, or working remotely, we create an environment that encourages growth, teamwork, and creative problem-solving. Fun Perks: From ergonomic setups for your WFH space to free food and snacks in the office. Career Growth: We believe in a Be valued, Create value approach to career development. Generous Time Off: Flexibility to care for yourself and your family when needed. Wellness Benefits: Medical plans, dental, vision, life insurance, and more. Financial Planning: RSUs, ESPP, retirement plans, and business travel insurance. At Entrata, we re building more than just great software. We re shaping the future of living experiences. Join us and be a part of this exciting journey! Qualification : Bachelor's degree in Accounting, Finance, Business Administration, or a related field.

Business Development Director US Healthcare Location: Pune, India Experience: 5+ Years Industry Focus: US Healthcare Health Plans & PBMs About the Role We are looking for an outcome-driven sales professional with 5+ years of experience in US Healthcare Technology Sales to join our team as a Business Development Director. This role will focus on identifying new clients and business opportunities, specializing in Health Plans and PBMs. If you have a proven track record in new business development, enterprise sales, and healthcare technology solutions, we d love to hear from you! Key Responsibilities Sales & Business Development Identify and develop new business opportunities, new logos, and strategic partnerships. Build relationships with key decision-makers in Health Plans and PBMs. Drive end-to-end sales cycles from lead generation to contract closure. Work closely with internal teams (solution architects, delivery, and marketing) to craft tailored proposals. Solution Selling & Market Expansion Sell Digital & Product Engineering services, including: Enterprise product development & re-engineering Digital modernization (AI, automation, cloud transformation) Managed services, Offshore/Nearshore Development Centers Joint Product Development for healthcare clients Expand market presence across start-ups, mid-size, and large enterprise organizations. Healthcare Industry Expertise Stay updated with US Healthcare industry trends, regulations, and emerging technologies. Leverage domain knowledge to craft compelling sales pitches. Understand common US Healthcare terminologies, workflows, and compliance requirements. Strategic Partnerships & Relationship Management Build and maintain strong, long-term relationships with clients and industry stakeholders. Identify and engage with C-suite executives, IT leaders, and business stakeholders. Collaborate with internal teams to align solutions with customer needs. 5+ years of experience in US Healthcare Technology Sales, specializing in new business development. Strong expertise in Health Plans, PBMs, and Healthcare IT Solutions. Proven track record in selling: Digital & Product Engineering services Enterprise product development & re-engineering AI-driven modernization & cloud solutions Managed services, offshore/nearshore development centers Excellent communication, negotiation, and client relationship skills. Ability to navigate complex sales cycles and close high-value deals. Strong understanding of common US Healthcare domain vocabulary and regulations. Bonus Points If You: Have experience in consultative selling and solution-based sales. Have a strong network of industry contacts and decision-makers. Are well-versed in healthcare compliance frameworks (HIPAA, HITECH, CMS regulations). High-Growth Opportunity Be part of a rapidly expanding healthcare technology company. Collaborative Team Work with a team of experts who value innovation and results. Competitive Compensation Attractive salary + performance-based incentives. Impactful Work Help shape the future of healthcare technology.

Vacancy for Unit Manager - Operations Development Join us as a Unit Manager - Operations Development based Decanter factory in Pune to be responsible for manage small projects or sub-projects, with small complexity or business impact in accordance with Alfa Laval s project methodology to reach the desired outcome. Develop and implement competitive/stable production methods and production equipment for production based on strategy and working environment regulations. Drive Lean Six Sigma deployment and mindset, replication and sharing of best practices and utilization of belts within the Factories for India region. About the Company: In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allow our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do. Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. our world-class technologies, our systems, equipment and services must create solutions that help our customers stay ahead. Please feel free to peruse our website www.alfalaval.com. The position / About the Job: In this job the Unit Manager Operations Development would be responsible for: Key Tasks and Responsibilities: BLACK BELT -LSS & PROJECT MANAGER Ensure DMAIC Method (quality in the process) Coaching & Support for LSS deployment Secure updated information for Lean Six Sigma in LSS Database, LSS Dashboard (for the network) and ALPS Scorecard (belts and projects) Facilitate the Project portfolio process. Manage the extended LSS Network in the factories of region India Interaction with ALPS/LSS central team Manage project on time, on specification and on budget. Has the authority to make decisions and manage the allocated resources, within given frame and budget Stakeholder management and communication Report to steering committee (internal and external) Competence development plan Belt selection and training Identify training needs and deliver them & maintain plan (1% BB/10% GB/100% YB,WB) In close collaboration with factories: Support and proactively suggest or lead improvements in order to meet or exceed Safety, Quality, Delivery and Cost targets. Designing and implementing production flows & own methods Support in SOP s establishment. Participate or drive defined projects, as Team Member or Project manager PRODUCTION PROCESS SPECIALIST Manage (internal) technology development projects. Support process and project engineers in their daily project work Give technical support for customers in sales support and project phase. Train and coach colleagues working within the same technology / industry / application. Stay up to date concerning new technologies and share this new knowledge with colleagues. Function as mentor Further development of the specifict technology to meet "state of the art" requirements. Travelling activities in order to support colleagues on other sites and carry out quality inspection at sub-suppliers site. Core competence: Active Black Belt Experience from LSS Black Belt projects Manage the DMAIC project portfolio linked to strategically prioritized areas Understanding of manufacturing process of machining, forming & joining. Hands on experience on these processes would be added advantage. Drawing reading and understanding of GD &T Project management experience with reporting metrics of cost, time and other resources. Social skills/behaviour: Influence factory management teams Managing network; understand how to form, drive, motivate and socialize network members and stakeholders. Drive for results Customer focus Judgement and decision making. As a person who is responsible for securing that the unit meets short to mid-term goals and customer expectations. Actively work with operational interfaces, communicate, and coordinate. Qualifications & experience: Bachelor of Engineering in Mechanical /Production or equivalent experience. Leadership and management skills and experience. 15 years of experience in a production/manufacturing company. Experience from improvement tools, e g 5S, Lean Six Sigma, Kaizen Project work experience Why should you apply: We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers. Exciting place to build a global network with different nationalities. Your work will have a true impact on Alfa Laval s future success, you will be learning new things every day. "We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. Interested? Please apply for the position. Qualification : Bachelor of Engineering in Mechanical /Production or equivalent experience.

Job Description: The Senior Regulatory Specialist will develop and execute the regulatory strategy for new product development, design changes and field safety corrections for US, EU and RoW. Collaborate with the cross functional team (including R&D, design quality, marketing, supply chain etc.) to create submission contents. Lead 510(k) submission, preparation of EU MDR Technical Documentation, Health Canada license applications and other global registrations and work with global regulators/competent authorities throughout review and approval process. Supports activities required to maintain regulatory compliance as new or revised versions of standards, guidance documents are published. Monitor global regulatory landscapes and supports implementation of regulation changes and executes quality plans to minimize business impact. Provides Regulatory assessment of product changes for launch and sustaining activities. Review labelling, marketing materials, and claims substantiation evidence to maintain compliance with global requirements. Identify areas for improvement for efficiency and compliance in internal processes, work instructions, and forms and apply technical expertise to process improvement efforts. May lead or participate in process improvement teams to affect changes at a local or cross business unit level. Job Requirements/Qualifications: Minimum of 15+yrs years of experience in the medical device industry with regulatory submission experience. 510(k) submission experience preferred. Minimum of a bachelor s degree in engineering or a related scientific field. Degree within Regulatory Affairs and/or Regulatory Affairs Certification is preferred. Proficiency in understanding, interpretation, and the application of FDA 21 CFR 820 Quality System Regulations, EU MDR Regulation 2017/745, ISO 13485, and other relevant standards and regulations. Prior experience supporting/leading regulatory submissions such as 510k, EU MDR Technical Documentation and global registrations Strong written, oral, and interpersonal communication skills to be able to work in a team environment. Solution and detail oriented, well organized and self-motivated. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Qualification : Minimum of a bachelors degree in engineering or a related scientific field. Degree within Regulatory Affairs and/or Regulatory Affairs Certification is preferred.

Position: EHS Manager Location: Pune Job Description Assist the EHS Head in preparing the EHS budget for submission to the Tendering and Estimation department. Review and verify site-specific EHS plans prepared by the EHS Site In-charge, submit them to the Project Manager for approval, and subsequently for client approval. Coordinate with stakeholders to ensure timely resource deployment and procurement according to the approved EHS plan. Oversee the setup of the EHS office, ensuring it is fully equipped with audio/video induction training rooms, safety parks, height pass test structures, and first aid rooms. Supervise the display and maintenance of all visual management communications such as safety signage, PPE usage guidelines, PPE matrix, and EHS policies at the site. Finalize and monitor the implementation of traffic management and PPE plans. Ensure helmet color coding is correctly implemented as per specifications. Oversee the proper setup of labor camps in accordance with guidelines. Support the EHS Head in identifying and preparing site-specific HSE objectives and management programs aligned with corporate HSE goals, and monitor their effectiveness regularly. Qualifications Experience: 8 to 10 years in EHS management. Education: BSc in EHS, or an equivalent degree/certification in Environmental, Health, and Safety, or any related degree. Qualification : BSc in EHS, or an equivalent degree/certification in Environmental, Health, and Safety, or any related degree

Position: Chief of Medical Services Location: Pune Experience: 10 15 Years (including 5+ years in a leadership role) Qualification: Mandatory: MBBS/MD Preferred: MHA / MPH / MBA in Healthcare Management License: Valid medical license and board certification About the Role We are seeking an accomplished and dynamic Chief of Medical Services to lead and oversee the clinical governance, medical operations, and quality of care across the hospital. This strategic role requires a senior medical professional with a proven track record in leadership, regulatory compliance, and operational excellence. As a key member of the leadership team, you will ensure that all medical services meet the highest standards of care, safety, ethics, and efficiency. Key Responsibilities Provide clinical leadership to guide the planning, implementation, and improvement of medical services Oversee adherence to hospital policies, protocols, and ethical practices across all clinical departments Lead the review and analysis of sentinel and adverse events to ensure continuous quality improvement Manage medical manpower planning, including recruitment, credentialing, and budgeting for consultants and junior doctors based on occupancy and hospital needs Collaborate with administrative and support departments to ensure timely execution of contracts, payments, and medical service-related processes Ensure all clinical services are delivered in line with the organization s standards, protocols, and regulatory guidelines (e.g., NABH, JCI) Conduct daily administrative rounds, engage in patient and family counselling, and address medical grievances effectively Supervise and enforce proper documentation, storage, and management of medical records in line with retention and medico-legal policies Ensure timely and accurate medico-legal documentation and follow-ups Monitor and drive statutory and regulatory compliance across all medical departments Required Skills & Competencies Strong clinical acumen backed by MBBS/MD qualification Proven leadership and team management capabilities in a healthcare setting Expertise in strategic planning, decision-making, and hospital administration In-depth knowledge of regulatory standards (e.g., NABH, JCI, MCI, statutory norms) Excellent interpersonal and communication skills for effective collaboration and conflict resolution Ability to lead multidisciplinary teams and ensure a patient-centric approach to care Eligibility Criteria MBBS and MD (mandatory); MHA/MPH/MBA in healthcare preferred 10 15 years of clinical experience, including 5+ years in a senior healthcare management or leadership role Valid medical registration and board certification Qualification : MBBS and MD (mandatory); MHA/MPH/MBA in healthcare preferred

Job Title: Advisor HQL Location: Pune (Work From Office) Employment Type: Full-Time Experience: 2 to 3 years Role & Responsibilities Identify, qualify, and generate leads within the assigned international market territory. Make outbound calls to prospects to generate leads and set up qualified client meetings. Create and maintain an updated list/database of prospective clients. Collaborate effectively with internal teams and client-facing teams to drive business goals. Provide accurate reporting on leads, sales forecasting, and key performance indicators (KPIs). Consistently meet and exceed monthly lead generation and sales targets. Update CRM systems regularly with the latest status of leads and appointments. Respond promptly to Requests for Information (RFIs) and follow up diligently with contacts. Candidate Profile Excellent verbal and written communication skills in English. Internet savvy with a keen interest in technology and the IT industry. Willingness to work night shifts to align with international business hours. College graduate in any discipline; preferred backgrounds include Engineering, Computer Applications, Business Administration, or Marketing. Enthusiastic about joining a growing company and building a career in IT sales. Minimum of 6 months experience in B2B outbound calling targeting international markets. Qualification : College graduate in any discipline; preferred backgrounds include Engineering, Computer Applications, Business Administration, or Marketing.

Inside Sales Executive US Healthcare Technology Location: Pune, India Experience: 3+ Years Industry Focus: US Healthcare Technology About the Role We are looking for a highly motivated Inside Sales Executive with 3+ years of experience in US Healthcare Technology Sales. This role involves market research, lead generation, and prospect engagement to drive new business opportunities. If you have a track record in inside sales, lead generation, and business development in the healthcare technology sector, we d love to hear from you! Key Responsibilities Market Research & Lead Generation Conduct research on industries, verticals, and technologies to identify new market opportunities. Identify and engage with prospects and leads using e-Zest s full suite of services and solutions. Utilize multi-channel outreach (calls, emails, LinkedIn, social media) to generate sales opportunities. Prospect Engagement & Sales Enablement Schedule and arrange business meetings with potential clients. Maintain and update the CRM system, ensuring accurate lead tracking and pipeline management. Support sales teams in developing new accounts and expanding existing relationships. Solution Selling & Industry Focus Drive lead generation for US-based clients in Healthcare, Pharma, and ISVs. Sell Digital & Product Engineering services, including: Enterprise product development & re-engineering Modernization with AI, cloud, and automation tools Digital transformation and healthcare IT solutions 3+ years of experience in Inside Sales for US Healthcare Technology. Strong focus on new business development and lead generation. Proven expertise in selling: Digital & Product Engineering services Enterprise product re-engineering & modernization AI-driven solutions and cloud technologies Experience using CRM tools for sales pipeline management. Strong communication and outreach skills via calls, emails, and LinkedIn. Excellent research, prospecting, and client engagement skills. Bonus Points If You: Have experience with B2B SaaS, ISVs, or Healthcare IT solutions. Are familiar with healthcare compliance regulations (HIPAA, HITECH, CMS). Have a strong network of industry contacts. Fast-Growing Industry Work at the forefront of healthcare technology. Collaborative Team Work with experts who value innovation. Competitive Compensation Attractive salary + performance-based incentives. Career Growth Opportunities to scale your career in sales and business development.

About Syngenta: Syngenta is one of the world s leading agriculture innovation companies, part of the 33.4 billion USD Syngenta Group. Our mission is to improve global food security by enabling millions of farmers to make better use of available resources. With over 57,000 employees in more than 100 countries, Syngenta is dedicated to transforming how crops are grown, enhancing biodiversity, rescuing land from degradation, and revitalizing rural communities. We are committed to creating a diverse workforce and fostering an inclusive workplace environment. Together, we work to safely feed the world and take care of our planet. Role Purpose: As the Transfer Pricing Operations Team Lead, you will be responsible for managing a team of Transfer Pricing Operations (TPO) analysts in Pune. This role involves leading key transfer pricing activities including negotiations, calculations, and communications of Cost Plus (CP) and Services (SE) Transfer Pricing (TP) for key entities. You will be a central point of contact for stakeholders, ensuring accurate and timely TP settings, supporting annual budgeting processes, and driving continuous improvements within the Transfer Pricing solution tool. Additionally, you will lead and mentor a small team, managing key initiatives and enhancing cross-functional collaboration across finance and non-finance teams. Key Responsibilities: Team Leadership & Management: Lead a team of TPO analysts, ensuring an even distribution of work and maintaining team productivity and engagement. Coach, develop, and mentor team members to support their professional growth and performance. Transfer Pricing Operations: Negotiate, calculate, and communicate Cost Plus (CP) and Services (SE) Transfer Pricing for key entities across the group. Manage and monitor the daily transfer pricing operations, ensuring accuracy and timely standard TP setting. Act as the main point of contact for stakeholders, including functional managers, and key business partners, ensuring effective communication and resolution of issues. Manage and document non-standard TPs, ensuring communication with stakeholders and maintaining transparency in processes. Process & Solution Improvement: Support the annual TP setting budget process and ensure the accurate setting of CP and SE TPs for all legal entities. Identify gaps and propose improvements to the TP Solution Tool, working with relevant teams to implement changes. Test and support the implementation of improvements in the TP Solution Tool and manage user access for tools such as SharePoint, SAP, and others. Use best practices to ensure continuous improvement across the transfer pricing processes, aligned with the company s digital strategy. Stakeholder & Cross-Functional Collaboration: Collaborate with cross-functional teams across finance and non-finance verticals to support the delivery of key business objectives. Work with the group tax function, stakeholders, and external partners to ensure smooth transfer pricing operations. Support global initiatives and projects, implementing solutions in line with Syngenta s transfer pricing model and tax strategy. Experience to be Gained: Gain in-depth exposure to Syngenta s transfer pricing model, hubbing and group tax strategies. Develop leadership skills by managing a small team and driving performance through mentorship and coaching. Enhance your soft skills, particularly in stakeholder management, communication, and cross-functional collaboration. Opportunity to work with new software and testing environments as part of Syngenta s digital transformation. Qualifications: Experience: 10+ years of experience in transfer pricing, taxation, and/or controlling functions. Proven experience in people management and leadership, with a track record of leading teams and driving performance. Solid experience in transfer pricing processes, along with a good understanding of related taxation regulations. Technical Knowledge: Basic understanding of transfer pricing principles and systems. Knowledge of Syngenta s system reporting landscape, its interlinks, and related business processes. Familiarity with software testing, roll-outs, and the use of IT tools for business improvements. Education: B.Com, CMA, CA, or MBA in finance or related field. Soft Skills: Strong leadership and team development capabilities. Proficient in stakeholder management, communication, and cross-functional collaboration. Self-motivated with an ownership attitude and a continuous improvement mindset. Why Work with Syngenta? Impact: Work for a global leader in sustainable agriculture, where your contributions can make a real difference to food security and environmental sustainability. Leadership Opportunities: Lead a talented team and grow professionally in a collaborative and inclusive environment. Innovation: Engage in cutting-edge digital transformation and automation projects, enhancing Syngenta s transfer pricing processes. If you re a highly motivated professional with extensive experience in transfer pricing and team leadership, we invite you to apply for this dynamic and impactful role at Syngenta. Qualification : B.Com, CMA, CA, or MBA in finance or related field.

AI Platform Engineer II Location: Pune Overview At Rapid7, we are looking for an AI Platform Engineer to help us build production-ready, agent-based AI experiences on Google Cloud (Vertex AI) and OpenAI platforms. You will be directly responsible for developing and shipping features such as AI agents, tools, and lightweight UIs that plug into our internal systems and data, driving productivity improvements across the company. As part of the AI Platform team, you will be involved in designing, implementing, and refining AI models and tools that integrate seamlessly with enterprise systems, while ensuring reliability, security, and scalability. Key Responsibilities Agentic Development with Vertex AI: Design and implement multi-step agents using Vertex AI (Agent Builder / Gemini), incorporating agent behaviors such as tool use, memory, and evaluation loops to create intelligent, autonomous workflows. MCP & Tool Integrations: Develop Model Context Protocol (MCP) connectors and API integrations that enable agents to interact with enterprise systems while maintaining least-privilege access and security standards. RAG & Data Grounding: Implement retrieval-augmented generation (RAG), utilizing vector stores, embeddings, and schema-aware prompts, while ensuring agents produce accurate and auditable outputs through robust guardrails. Vertex-based UI for Agents: Prototype intuitive chat interfaces and task UIs, including features like session history, tool invocation panels, and feedback widgets. Embed AI agents into existing internal applications to streamline workflows and improve user experience. Integration & Data Access: Connect AI agents to internal APIs and enterprise data sources (e.g., BigQuery, REST APIs, webhooks) using Google Cloud tools, ensuring smooth data access and system integration. Quality & Telemetry: Define key performance indicators (KPIs) such as quality, latency, and cost-efficiency for AI-powered features. Implement logging, monitoring, and observability to track performance and run structured experiments to improve agent behavior and outcomes. Requirements Experience 2 3 years of hands-on experience in software or AI application engineering, with a focus on creating and deploying custom AI agents, particularly using Gemini / Vertex AI Agent Builder. Technical Skills Proficiency with Google Cloud (Vertex AI, BigQuery, Cloud Run/Functions) and at least one large language model (LLM) API (e.g., OpenAI or Gemini). Experience building small end-to-end features, including backend APIs, agent logic, and basic UI for demos and production environments. Familiarity with agent frameworks such as LangGraph or LangChain, and common agent patterns like tool use, planning, and memory management. Knowledge of retrieval-augmented generation (RAG), including chunking, embeddings, and retrieval, along with prompt testing and evaluation. Collaboration Skills Ability to work cross-functionally with security, data, and application teams to ensure safe and efficient deployment of AI-driven solutions. Nice to Have Experience with GCP IAM, secrets management, and enterprise compliance considerations. Familiarity with Vertex AI Search, vector databases, or event/webhook architectures. Interest in emerging AI standards, MCP, responsible AI practices, and optimization for cost/performance. About Rapid7 At Rapid7, we are on a mission to create a secure digital world for our customers, industry, and communities. We empower our employees to challenge the status quo and drive transformative change. With over 11,000 customers relying on us for cybersecurity protection, we continue to innovate and solve some of the most challenging problems in the industry. Security and Compliance Rapid7 is committed to safeguarding our customers' security. All employees uphold the highest standards of security and privacy, ensuring sensitive information is protected and compliance with relevant regulations is maintained.

JOB DESCRIPTION Job Purpose This position is open with Bajaj Finance Ltd. Duties and Responsibilities Review of all GST returns (GSTR-1, GSTR 3B, GSTR-6, etc) and ensure that should be filed within due date. To ensure that correct payment of taxes should happen within due date. Review and ensure that GST credit should be reconciled and there should not be loss of GST credit. Prepare revenue reconciliation with GST returns to ensure correct reporting of all income stream while filing GST returns. Review and monitor asset procurement/ sale and ensure correct GST accounting. Ensure the proper controls are in place to mitigate error in accounting of GST liability or credit while booking income or expenses. Reviewing agreement with customers/ vendors so that same should secure interest of company wrt to GST. Provide impact analysis of GST on existing/ new business process. Provide update on changes in the GST laws/ provision and making suitable changes in the system/ process/ documentation. Work closely with consultants wherever need any advice or provide them appropriate details. Prepare and provide appropriate reply to the notices received from GST authorities and submission of required details on timely basis. Preparation of appeal papers/ stay application and filing thereof wherever necessary. Handel and provide appropriate reply to the queries received from department. Proactive in putting system/ process control to avoid corrective action at last movement. Review and file GSTR-9 and GSTR-9C within due date. Required Qualifications and Experience Candidate should be Chartered Accountant. Candidate should have work experience of 2-3 years in Indirect tax regime. Candidate who has experience in Banking Industry would be prepared.

Responsibilities: Administration of One Identity tool and management of integrated Identities and Services. Engineering support of One Identity Manager Environment Management of cloud and on-prem infrastructures hosting IAM. On boarding of Allianz Organizations to IAM Infrastructure. Understanding of the whole IAM environment, Active Directory Multi forest environment at an enterprise level, Windows OS, IIS, MS SQL server Monitor, Report and Analysis of bugs during and after IAM release versions. Performance management of IAM tools, database and Infrastructure. Administration of Identities and Services integrated with the One IDM tool. Support for Organization integration with the IAM Infra. Collaborate and work with onshore development and project team to provide solutions and assist during Project release, testing and for operational support. Responsible for management of incident, problem and change within the IAM Infrastructure. Responsible for documentation and update of IAM Processes and operating procedures. Work with Software Development tool (e.g., JIRA) and handle various IAM related tasks. Your benefits: We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career andhelp our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum from one of the industry s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let s care for tomorrow.

Job Title: Senior Software Engineer Tietoevry Banking Location: Pune, India Education: Bachelor s or Master s degree in Computer Science, Information Technology, or related fields About Tietoevry Banking Tietoevry Banking is a leading technology partner for financial services, providing innovative solutions that drive digital transformation across the banking industry. We empower financial institutions with robust software platforms, advanced analytics, and agile development capabilities to enhance operational efficiency and deliver superior customer experiences. Role Overview We are seeking a Senior Software Engineer with strong expertise in C++ and Python, to join our dynamic team in Pune. In this role, you will be responsible for designing, developing, enhancing, and maintaining banking applications. You will collaborate closely with cross-functional teams to troubleshoot issues, implement new features, and ensure seamless functionality of our products. Key Responsibilities Design, develop, and maintain banking applications using C++, Python, and other relevant technologies. Analyze business and technical requirements to deliver high-quality solutions aligned with product and project goals. Work on enhancements, customizations, and bug fixes as part of the product lifecycle. Ensure adherence to best coding practices, code quality standards, and software development processes. Collaborate with global teams and stakeholders for solution discussions, technical feasibility assessments, and requirement clarifications. Identify bottlenecks, debug complex issues, and implement effective resolutions. Conduct code reviews, mentor junior team members, and actively contribute to team discussions. Required Skills & Experience Proficiency in C++ and Python development. Strong understanding of Standard Template Library (STL) and standard C++ libraries. Hands-on experience with Linux commands, SQL, XML, and Git. Familiarity with agile development methodologies and the software development lifecycle. Strong debugging, analytical, and problem-solving skills. Excellent communication and collaboration abilities to work effectively within global teams. Exposure to Java, JavaScript, or other relevant programming languages is a plus. Preferred Qualifications Prior experience working in banking or financial services domains is advantageous. Experience with cloud technologies, microservices, or containerized deployments is a plus. Opportunity to work on cutting-edge solutions for the banking industry. Exposure to global projects and collaboration with international teams. Professional development through learning opportunities and certification programs. A supportive and inclusive culture that fosters innovation and creativity. Flexible working arrangements and a healthy work-life balance. Diversity & Inclusion Commitment At Tietoevry, we believe in diversity, equity, and inclusion as drivers of innovation and creativity. We encourage applicants of all backgrounds, genders (m/f/d), and life experiences to join us, as we believe in fostering an inclusive workplace where everyone feels valued and empowered to contribute. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or related fields

About the Role: The Vessel Operator is responsible for coordinating and executing moderately complex freight trade activities, ensuring compliance with maritime law. You will oversee ocean-going vessel voyages, manage data, reporting, and profit/loss results, while closely partnering with internal commercial teams and external counterparts such as ship owners, charterers, and agents. The role places a strong focus on customer service, relationship building, and optimizing voyage results. Key Responsibilities: Freight Contracts Execution: Manage end-to-end freight contracts and apply defined contractual terms to optimize sea voyage profits. Risk & Profit Management: Evaluate risk factors and make reactive changes to optimize profit, including monitoring vessel movements and maximizing fuel efficiency and product quantity. Customer Monitoring: Monitor vessels within a region for specific customer requirements, ensuring their needs are met effectively. Commercial Support: Assist the commercial team with voyage estimates, cargo evaluations, and voyage data analysis. Compliance & Risk Management: Proactively identify and mitigate compliance risks, ensuring proper risk management strategies are in place. Operational Efficiency: Review operational metrics and maintain accurate delivery and freight execution processes. Relationship Management: Maintain strong relationships with customers, suppliers, and business partners, such as ship brokers, masters, and port agents. Problem Solving: Independently address moderately complex issues with minimal supervision, escalating more complex issues to the appropriate team members. Additional Duties: Perform other tasks as required. Qualifications: Minimum Qualifications: Bachelor's degree in a related field or equivalent experience. Preferred Qualifications: 4-5 years of post-fixture operations experience. Post-graduate course in Shipping/Maritime. Experience in complex business environments within a multinational organization. Strong knowledge of Hague Visby rules. Proven experience in managing vessel operations and understanding ship and port-specific operations. Experience analyzing legal contracts. Qualification : Bachelor's degree in a related field or equivalent experience

Automation Engineer II Location: Pune About Rapid7 At Rapid7, we are creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of industry-leading solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from applications and cloud environments to traditional infrastructure and the dark web. Trusted by over 10,000 customers worldwide, we are committed to fostering open-source communities and driving innovation through cutting-edge research. At Rapid7, we believe in optimizing our products by leveraging the latest insights into attacker methods, arming the global security community with the tools to stay ahead of threats. Position Summary We are looking for a talented Automation Engineer to join our Enterprise Applications team. This role focuses on developing and maintaining integrations and automation solutions using Workato. As an Automation Engineer, you will work closely with Business Systems Analysts to understand requirements, collaborate with cross-functional teams, and partner with Quality Assurance Engineers to ensure that integrations and automation workflows meet business needs. You will also handle unit testing, ensure thorough documentation, and use tools like Jira and Confluence for task management and collaboration. Key Responsibilities Integration Development: Design, develop, and maintain integrations between key enterprise systems (Salesforce, NetSuite, Data Warehouses, Workato, etc.) to ensure seamless data flow and process automation across platforms. Automation Solutions: Build and implement automated workflows using Workato to streamline internal business processes, reduce manual tasks, and enhance system efficiencies across various departments. Cross-functional Collaboration: Collaborate with engineers, business teams, and QA Engineers to ensure that integration solutions align with both technical requirements and business objectives. Requirement Gathering: Partner with Business Systems Analysts to gather requirements, understand business needs, and identify opportunities for process automation and integration improvements. Unit Testing & Debugging: Perform unit testing for integrations and automation workflows, debug issues as needed, and ensure the code meets quality standards before deployment. Task Management (Jira): Use Jira to manage tasks, track user stories, and address bugs related to integrations and automation workflows. Participate in sprint planning, stand-ups, reviews, and retrospectives to ensure smooth project execution and delivery. Documentation: Create and maintain detailed documentation for all integrations, workflows, and automation processes, ensuring that all technical configurations, code, and test results are clearly documented for future reference. Support & Troubleshooting: Provide ongoing support for deployed integrations, troubleshoot issues as they arise, and implement timely fixes to maintain operational continuity. Process Improvement: Contribute to continuous improvement initiatives by identifying opportunities to enhance automation workflows, increase efficiency, and reduce errors in integration processes. Key Requirements Experience 2+ years of experience in integration and automation development with a strong focus on Workato. Proven experience building and maintaining integrations between enterprise systems like Salesforce, NetSuite, or similar platforms. Demonstrated experience working with cross-functional teams, including collaboration with Business Systems Analysts and QA Engineers. Technical Skills Expertise in using Workato for integration and automation solutions. Solid understanding of API integrations, RESTful services, and data formats such as JSON and XML. Proficiency in unit testing, debugging, and troubleshooting integration workflows. Experience using version control systems such as Git. Familiarity with other integration tools and platforms is a plus. Jira Experience Comfortable using Jira for task tracking, managing sprints, and collaborating with cross-functional teams. Communication & Problem-Solving Strong ability to communicate technical concepts to non-technical stakeholders clearly and effectively. Strong analytical and troubleshooting skills to resolve integration and automation challenges efficiently. Ability to create clear, concise, and well-organized technical documentation. Education & Nice to Have A degree in Computer Science, Information Technology, or a related field is preferred. Familiarity with Agile development methodologies and tools like Jira. Experience with cloud platforms such as AWS or GCP and their integration capabilities. Security and Compliance At Rapid7, we prioritize the security of our customers and employees. All team members are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations. Qualification : A degree in Computer Science, Information Technology or a related field is preferred

Lead Salesforce Engineer Location: Pune About Rapid7 Rapid7 is a publicly traded cybersecurity company headquartered in Boston, MA, with 17 offices around the world. As we expand our global footprint into India, we are excited to grow our internal Application Engineering team. As a Salesforce Engineer, you will work alongside a global team to deliver best-in-class Salesforce solutions that meet business needs and optimize user experiences. You will have hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, and CPQ, and you ll be proficient in both declarative configurations and advanced Apex coding. This is a unique opportunity to be one of the first hires for Rapid7 in India as we support our growth strategy in a culture that encourages innovation and continuous learning. About the Role As a Salesforce Engineer, you will design, develop, and support Salesforce solutions on Sales and Service Clouds. Working closely with other Salesforce team members, application owners, IT departments, and business stakeholders, you will deliver solutions that meet both technical and business requirements. Key Responsibilities Salesforce Administration: Manage and configure Salesforce environments, including Sales Cloud, Service Cloud, and Experience Cloud. Oversee system health, user permissions, profiles, workflows, and security settings. Implement and maintain changes using declarative tools such as Process Builder, Flow, and Validation Rules. Apex Development: Write and maintain Apex classes, triggers, Visualforce pages, and Lightning Web Components (LWC). Collaborate with senior developers and architects to design scalable solutions. Troubleshoot, optimize, and debug Apex code to ensure performance and stability. Unit Testing: Develop and maintain unit tests for custom Apex code, ensuring test coverage aligns with Salesforce best practices. Conduct comprehensive testing of code changes and strive for zero defects while optimizing test performance. CPQ (Configure, Price, Quote): Configure and manage Salesforce CPQ features, including price books, quote templates, products, and pricing rules. Troubleshoot CPQ-related issues and provide support for streamlining the quoting process. Collaboration and Support: Work with business analysts and other team members to gather requirements and deliver solutions. Maintain comprehensive documentation for configurations, workflows, code, and other technical solutions. Release Management: Utilize Gearset for deployment and release management, ensuring smooth Salesforce code and configuration deployments across multiple environments. Plan, execute, and document deployment processes, ensuring error-free releases through automated validation and rollback strategies. Jira Integration and Task Management: Use Jira for task management, project tracking, and collaborating on development sprints. SOX Controls & Change Management: Adhere to SOX controls to ensure compliance with IT regulations and auditing standards. Follow change management policies and procedures for implementing configurations, scripts, and integrations, ensuring all changes are properly tested, documented, and approved. Skills and Qualifications Experience & Certifications 8+ years of hands-on experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and CPQ. Salesforce Certifications (ADM 201, ADM 211, Platform Developer I and II) are highly desirable. Strong experience with Salesforce integrations, APIs, and external systems. Experience using Jira for task and project management in an Agile environment. Hands-on experience with Gearset for deployment and release management in Salesforce. Technical Skills Expertise in Apex, Visualforce, Lightning Web Components (LWC), SOQL, and SOSL. Strong knowledge of Salesforce CPQ features and pricing rule configuration. Ability to write efficient, scalable unit tests for custom Apex code. Familiarity with Git and version control practices. Soft Skills & Attributes Strong analytical and problem-solving skills. Excellent communication skills, with the ability to work remotely with a global team. Detail-oriented with the ability to manage multiple tasks concurrently. Preferred Qualifications Experience working with global teams, especially in an Agile framework. Knowledge of Salesforce integrations (e.g., REST, SOAP APIs) and third-party tool integrations. Experience with Salesforce Data Loader, Change Sets, and Salesforce DX. Security and Compliance At Rapid7, we prioritize security and privacy. All employees are expected to adhere to the highest standards of security, ensuring the protection of sensitive information and compliance with applicable regulations.

Job Title: Software Engineer Test II Location: Pune Company: TraceLink Experience: 3 4 Years Company Overview: At TraceLink, our mission is to protect patients by transforming the pharmaceutical supply chain through digital innovation. Our powerful Opus Platform and comprehensive suite of software solutions enable the industry to achieve greater compliance, visibility, and collaboration minimizing disruptions in medicine availability globally. Founded in 2009, TraceLink now operates across 8 global offices with 800+ employees, serving 1,300+ customers in over 60 countries. Recognized as an industry leader by Gartner, IDC, and for our company culture by Comparably, we continue to lead the way in life sciences supply chain innovation. Position Overview: We are seeking a skilled and detail-oriented Software Development Engineer in Test (SDET) to join our Pune-based team. As Software Engineer Test II, you will play a key role in developing and executing automated testing tools and frameworks, contributing to the quality and reliability of TraceLink s platform and applications. Key Responsibilities: Design, build, and maintain automation frameworks for functional, performance, and integration testing Execute automated and manual tests on the TraceLink platform and applications Build and extend tools for automated testing that simulate real-world transaction volumes (millions per day) Interface testing tools programmatically with TraceLink s platform and APIs Prepare clear, concise defect reports that aid quick reproduction and resolution Verify bug fixes and ensure test coverage for new features and defect resolutions Collaborate closely with development teams to incorporate testability into design and architecture Perform performance testing to identify bottlenecks and ensure system scalability Create testing tools usable by non-developers to promote broader adoption across QA Stay up-to-date on the latest testing technologies and best practices to improve test coverage and efficiency Provide high-level technical insights and contribute to continuous improvement of testing processes Respond to and handle support requests related to testing and test environments Qualifications: Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, or related field 3 4 years of experience in software testing and test automation Proficiency in Java, Eclipse, Ant or Maven, and Unix/Linux Strong experience with test automation frameworks like TestNG or Pytest Experience testing web-based applications, Web Services, and REST APIs Proven experience in creating and executing formal test plans, test data, and configurations Familiarity with performance testing and identifying performance bottlenecks Good understanding of data structures and algorithms (DSA) Lists, Maps, Sets Experience in ETL processes and SQL scripting Strong debugging and analytical skills Ability to work in fast-paced, collaborative environments Preferred/Bonus Skills: Experience with cloud platforms, especially AWS Familiarity with running and maintaining cloud-based enterprise applications Exposure to the pharmaceutical or life sciences industry If you re passionate about automation, quality, and building tools that scale with complex systems, TraceLink offers a collaborative environment where you can make a real impact on patient safety worldwide. Qualification : Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, or related field

Job Title: Senior Advanced Technical Services Engineer Location: Pune Experience: 5+ Years Company: TraceLink Department: Advanced Technical Services Company Overview: At TraceLink, we are transforming the global pharmaceutical supply chain to protect patients and ensure the availability of safe medicines worldwide. Our Opus Platform and innovative software solutions empower pharmaceutical companies to digitize operations, improve visibility, ensure compliance, and collaborate more effectively across complex global networks. Founded in 2009, TraceLink operates in 8 global offices, with 800+ employees, and serves 1,300+ customers across 60+ countries. Recognized by Gartner, IDC, and Comparably, we are proud to be a trusted industry leader and a great place to work. Position Overview: We are looking for an experienced and highly skilled Senior Advanced Technical Services Engineer to join our Pune-based team. As a senior member of the Advanced Technical Services team, you will lead technical issue resolution efforts, support internal tooling and data repair processes, and act as a technical mentor to the broader Technical Support organization. This role combines strong technical proficiency, problem-solving ability, and excellent interpersonal communication, playing a key role in enhancing customer satisfaction and internal team capabilities. Key Responsibilities: Resolve complex technical issues by working directly with TraceLink products and collaborating with internal teams to create custom solutions or internal tools Serve as a technical mentor and advisor to Technical Support Engineers Lead the triage, prioritization, and execution of customer data repair requests Create, maintain, and support scripts and tooling to enhance team productivity Act as a recognized Subject Matter Expert (SME) for 3 4 core TraceLink applications Document technical processes and deliver training to internal support teams Advocate for customer needs by collaborating with Product, Engineering, and other cross-functional teams to drive product improvements Analyze and troubleshoot application logs, errors, and complex integrations Skills and Competencies: Proficient in XML, JSON, CSV reading, parsing, and manipulation Working knowledge of scripting languages such as Perl, Python, Shell scripting Strong debugging and log analysis skills Ability to propose and evaluate multiple solutions to technical problems Understanding of B2B integration technologies such as AS2, SFTP, Web Services Extensive experience with tools including Microsoft Office, Google Workspace, Salesforce, Slack, and collaboration platforms Excellent verbal and written communication skills; strong documentation practices Highly self-motivated, with proven time management and project coordination skills Experience in mentoring, coaching, and cross-functional collaboration Proven ability to lead team efforts and resolve high-impact customer issues Strategic thinker who contributes to the continuous improvement of support processes Essential Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience) Minimum 5+ years of experience in a technical customer-facing role, preferably within SaaS or enterprise software companies Strong understanding of UNIX/Linux environments and Java-based applications Working knowledge of ERP systems Fluent in written and spoken English (additional languages a plus depending on region) What You'll Gain: Opportunity to work on mission-critical systems that impact global patient safety Collaborate with a global team in a dynamic, high-growth company Mentorship opportunities and career development in advanced technical roles Work in an environment that values innovation, ownership, and teamwork If you're passionate about solving complex technical challenges, mentoring others, and making a meaningful impact in the life sciences sector, we invite you to join us at TraceLink. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience)

Job Title: Technical Support Engineer II Location: Pune Experience: 2 5 Years Company: TraceLink Department: Support and Service Company Overview: TraceLink s innovative software solutions and Opus Platform empower the pharmaceutical industry to digitize their supply chain, enhancing compliance, visibility, and decision-making. Our technology helps reduce disruptions in medicine supply, ensuring patients worldwide receive the treatments they need. Founded in 2009, TraceLink has expanded to 8 offices globally, with over 800 employees and more than 1,300 customers across 60+ countries. We are recognized as an industry leader by Gartner and IDC, and celebrated for our positive company culture by Comparably. Position Overview: As a Technical Support Engineer II, you will play a vital role within our Support and Service organization to ensure customer success and satisfaction. Your technical expertise and problem-solving skills will be key to helping customers implement and utilize TraceLink s Life Sciences Cloud solutions effectively. This role requires strong interpersonal skills combined with experience in web applications, UNIX systems, scripting, and troubleshooting complex technical issues. Key Responsibilities: Engage directly with customers and internal teams to understand, document, troubleshoot, and resolve technical issues efficiently Develop and improve standard troubleshooting procedures and tools for recurring issues Collaborate closely with Product Management, Engineering, and Quality Assurance teams to facilitate timely resolution of customer-reported problems Provide excellent customer communication and ensure timely updates on issue status Skills and Qualifications: Proven experience supporting proprietary, enterprise-level software applications Strong customer-oriented communication skills with a professional, friendly attitude Excellent verbal and written communication abilities Strong analytical mindset with great attention to detail Proficiency with UNIX command line, especially in parsing and analyzing data sets Bachelor s degree in Computer Science, Information Technology, or a related field 2 to 5 years of experience in a technical support or troubleshooting role Ability to read, parse, and manipulate technical data formats such as XML, EDI, CSV Working knowledge of B2B communication protocols like AS2, SFTP, and Web Services Experience with scripting languages (e.g., Perl, Python, Shell) is a plus Familiarity with supply chain software and pharmaceutical industry knowledge preferred Flexibility to work shifts across Americas, EMEA, and India/APAC time zones (daytime, evening, and overnight) Work with cutting-edge cloud technology impacting patient safety worldwide Collaborate with a global, high-performing team Opportunity for career growth in a fast-paced, innovative environment Support an industry leader with a commitment to employee growth and culture Qualification : Bachelors degree in Computer Science, Information Technology, or a related field