PMO Jobs in Mumbai

PMO Executive Location: Mumbai Experience: 1 3 years Functional Area: Project Coordination Role Overview We are seeking a detail-oriented and proactive PMO Executive to support project coordination activities within our IT services environment. This role involves liaising with internal and external stakeholders across the US and other international locations to ensure smooth project execution and timely communication. Key Responsibilities Coordinate project activities and communication across teams, including Leads, Architects, Project Managers, and senior management. Organize and schedule multiple business meetings, capture minutes, and track action items to closure. Monitor support and proposal tickets, assigning tasks to appropriate resources in collaboration with project managers. Regularly review and audit project email distribution lists (DLs) to ensure accuracy and relevance. Ensure project documentation is consistently updated by project managers. Monitor client escalations via email and MS Teams channels and follow up to ensure timely resolution. Identify opportunities to improve operational and delivery processes. Schedule and coordinate organizational-level meetings effectively. Review and validate timesheets, ensuring any changes are incorporated and verified. Compile and communicate critical project information related to activities, resources, and timelines. Utilize MS Excel efficiently for data tracking and reporting. Key Skills and Qualifications Proven experience in project coordination within an IT services setting. Strong interpersonal and management skills with the ability to engage multiple stakeholders. Ability to manage multiple responsibilities flexibly, adapting to changing business needs. Excellent problem-solving and analytical skills. Strong follow-up skills and the ability to multitask in a fast-paced environment. Proficiency in MS Excel is essential. If you thrive in a dynamic environment and have a passion for driving project excellence, this role is an excellent opportunity to grow and contribute to impactful projects.

Position: Program Manager Location: Mumbai, India About LRN: With a global presence across the US, EMEA, APAC, and Latin America, LRN supports over 2,500 organizations, including many of the world s most recognizable brands. Our solutions help companies navigate complex regulatory environments, translating core values into measurable behaviors and business practices that create lasting competitive advantage. About the Role: As a Program Manager (PGM) at LRN, you ll serve as a strategic delivery partner, ensuring the seamless execution of client contracts and long-term account success. You will act as the central liaison between internal teams and external stakeholders, overseeing project coordination, risk management, and service delivery for high-impact global clients. This role is ideal for someone who excels in cross-functional collaboration, thrives in a dynamic SaaS environment, and has a strong foundation in program or client management. Key Responsibilities: Client Success & Relationship Management: Ensure clients receive full value from their contractual entitlements Monitor delivery health, manage escalations, and proactively resolve issues Partner with Sales and Customer Success teams to identify upsell and growth opportunities Maintain high customer satisfaction through strategic roadmap oversight and engagement Program & Delivery Coordination: Serve as the operational hub across Sales, Delivery, Product, and Support teams Create and manage structured work plans with clear accountability Oversee deliverables and service-level agreements (SLAs) across internal teams Escalate and follow up on product-related issues with internal stakeholders Support effective triage and resolution of client support tickets Develop scalable delivery frameworks and contribute to program standardization Account Stabilization & Growth: Lead recovery initiatives for at-risk accounts (Red/Amber status) Collaborate with Sales and CSMs to ensure client retention and renewal readiness Facilitate solution design discussions aligned with client needs Client Communication & Advocacy: Act as the primary point of contact for all client delivery-related matters Advocate for client priorities internally and manage clear, consistent communication Represent client needs in operational and executive discussions Operational Excellence & Process Improvement: Identify workflow gaps and propose scalable, repeatable solutions Refine internal systems and processes within Bespoke and Professional Services Contribute to documentation, templates, and internal playbooks for consistency Core Activities: Monitor delivery progress against contract terms and timelines Coordinate cross-functional collaboration for service delivery Keep stakeholders updated on key milestones and project changes Ensure visibility into account updates for internal delivery teams and leadership Requirements: 8+ years of experience in program/project management or B2B client support 3 5 years of experience supporting sales teams in servicing enterprise clients Strong stakeholder engagement, communication, and conflict resolution skills Proficiency in MS Office (Excel, Word, PowerPoint) Ability to understand and translate technical information into client-facing language Strong organizational, problem-solving, and multitasking abilities Preferred Qualifications: Experience in a SaaS or eLearning environment Familiarity with Learning Management Systems (LMS) Background in ethics and compliance programs Proficiency in Japanese (JLPT N3 or above) is a plus Shift Requirements: Must be flexible to work rotational shifts, including night and early morning shifts to support global clients Why Join LRN: Work in a purpose-driven, inclusive environment Collaborate with global teams and Fortune 500 clients Make an impact through work that matters LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Manager IT Projects & Development Location: Mumbai Experience Required: 10 15 Years Employment Type: Permanent Functional Area: IT Project Management Role Summary: We are seeking an experienced and proactive Manager IT Projects & Development to lead and manage end-to-end IT projects across departments. This role involves establishing a Project Management Office (PMO), ensuring timely delivery of high-quality software solutions, managing resources efficiently, and maintaining alignment with organizational goals, budgets, and timelines. The ideal candidate will have a strong understanding of project management methodologies, software development life cycle (SDLC), and techno-functional coordination. Key Responsibilities: Establish and manage a Project Management Office (PMO) to oversee multiple concurrent IT projects Collaborate with stakeholders, including internal teams, vendors, and end-users, to define and document project requirements Initiate projects with well-defined objectives, timelines, budgets, and resource allocations Implement standardized document control policies and templates across all projects Maintain up-to-date knowledge of component projects and ensure alignment with organizational priorities Evaluate standards and performance of deliverables to ensure consistency and quality Monitor and manage project progress, making adjustments as necessary to ensure on-time delivery Track project budgets and ensure all expenditures are within approved limits Ensure compliance with internal policies, standard operating procedures (SOPs), PMO guidelines, and industry best practices Compile detailed project reports and communicate progress, issues, and risks to senior management Support user documentation and assist with final product testing and deployment Foster collaboration, accountability, and effective communication across all levels of the organization Desired Candidate Profile: 10 15 years of experience in IT project management, with a proven track record of delivering complex projects Strong understanding of project management principles and methodologies (e.g., Agile, Waterfall, PMP/Prince2 certified preferred) In-depth knowledge of the software development life cycle (SDLC) Strong techno-functional expertise, capable of bridging technical and business requirements Excellent leadership, organizational, and time management skills Exceptional communication and stakeholder management abilities Demonstrated ability to manage multiple projects and cross-functional teams Strong problem-solving mindset with attention to detail

Technical Project Manager Location: Mumbai Function: Project & Program Management Industry: Capital Markets Asset Management & Trading Employment Type: Full-Time Hiring Partner: PSS About the Client: PSS has been exclusively mandated to recruit a Technical Project Manager for one of the world s largest and most respected physical commodities trading groups. Operating across continents, this organization manages the sourcing, storing, transport, and delivery of key raw materials for clients worldwide. They are currently undergoing a major technology transformation to strengthen their terminal management operations and infrastructure. Role Purpose: We are seeking a seasoned Technical Project Manager to lead and deliver complex enterprise software implementation projects focusing on operational enhancements and digital transformation within terminal operations. The ideal candidate brings a deep understanding of agile delivery, infrastructure modernization, and multi-stakeholder coordination across geographies. Key Responsibilities: Project Planning & Delivery: Own and manage end-to-end delivery of key software components under the strategic terminal renovation program. Collaborate with Product Owners, Engineering Leads, and Delivery Managers to ensure robust sprint planning, feature prioritization, and resource alignment. Backlog & Design Management: Oversee the refinement of product backlogs to ensure clear estimation, prioritization, and alignment with both technical and functional goals. Guide Dev, QA, and BA teams to elaborate designs and break down features into implementable user stories. Testing & Quality Assurance: Ensure high-quality delivery with rigorous unit, functional, and regression testing protocols. Drive automation of regression test suites to improve release efficiency. Resource & Risk Management: Monitor team capacity and proactively manage resourcing against delivery timelines. Identify and mitigate project risks; report progress and dependencies to the PMO and executive stakeholders. Stakeholder Collaboration: Build strong working relationships across global offices including Geneva, India, Latin America, and China. Serve as the point of contact between business users, IT architects, and development teams. Competencies & Attributes: Excellent communication and stakeholder engagement skills verbal and written. Meticulous attention to detail with strong analytical and problem-solving capabilities. Ability to navigate change, manage multiple workstreams, and lead under pressure. Strong interpersonal skills with a collaborative and diplomatic approach to global teamwork. Adaptable, agile, and confident in making decisions in a fast-paced, dynamic environment. Able to handle confidential information with discretion and professionalism. Experience & Qualifications: 15+ years of experience in project management, with a strong foundation in structured methodologies and project governance. Proven record in managing complex software deployment projects from initiation through post-launch support. PMP certification or equivalent is a plus. Domain expertise in commodity trading or related sectors is highly desirable. Educational background in Computer Science, Software Engineering, or related technical discipline. Key Stakeholder Relationships: Internal: Product owners, business analysts, architects, developers, and cross-functional IT teams across global hubs (India, Geneva, Argentina, China). External: Implementation partners, vendor teams, and strategic business partners. Work with a global industry leader on a high-impact transformation project. Collaborate with diverse, world-class teams across continents. Take ownership of mission-critical systems that drive operational efficiency. Be at the forefront of digital innovation in commodities trading.

Summary: If you are a seasoned Business Development professional with experience in Power Infrastructure & Renewable Energy (PIRE) businesses, this role is an exciting opportunity for you to drive growth in a global leading company. Your Future Employer: A globally recognized manufacturing and engineering company known for its outstanding capabilities across diverse categories of products and services. The company has a strong footprint worldwide, delivering innovative solutions and creating value for clients across various industries. Key Responsibilities: Order Booking & Profitability: Drive order booking and ensure profitability for Power Infra & Renewable Energy (PIRE) businesses to meet Annual Business Plan (ABP) and Strategic Business Plan (SBP) targets. Qualifications & Empanelment: Build technical qualifications for high-end EHV (Extra High Voltage) and Solar segments and secure empanelment with various government utilities to facilitate growth in these sectors. Strategic Project Selection: Use strategic tools to select the right projects, adopt pre-bid tie-ups, and lead focused initiatives to drive profitable growth as per ABP and SBP targets. Key Account Management (KAM): Establish strong relationships with top client officials and drive business development through effective Key Account Management (KAM) processes. Project Selection Process: Develop a robust framework for project selection based on the Go/No-Go principle, ensuring alignment with strategic goals. Strategic Partnerships & Tenders: Forge partnerships to win tenders and improve the qualification rate (QR) in the chosen segments. EBIT Improvement: Drive initiatives that improve project EBIT in line with industry leaders. Quality & Compliance: Develop and implement strong processes and controls to maintain quality standards and compliance across projects. Network Building: Build a strong network of customers, project partners, and design associates to enhance business development efforts. Sales, Marketing & Branding: Lead sales, marketing, brand positioning, and business development initiatives in alignment with divisional strategies. Business Analytics & Competitive Benchmarking: Implement frameworks for incisive business analytics and competitive benchmarking to identify opportunities and threats. Strategic Customer Accounts: Develop and manage key strategic customer accounts, ensuring deep engagement through robust Key Account Management processes. Order Bank Achievement: Achieve order bank targets in the chosen segments through strategic bidding and project acquisition. International Market Expansion: Expand product portfolios and explore international market opportunities to drive growth. Partner Identification & Strategic Tie-ups: Identify key partners and forge strategic alliances to achieve the necessary qualification credentials for tenders and establish long-term partnerships. Organizational Initiatives: Contribute to organizational initiatives such as Business Excellence, IMS, Kaizen, PMO, and Safety to drive continuous improvement. Team Building & Talent Development: Foster team development, people growth, and talent management to enhance organizational capability. Controls & Compliance: Ensure adherence to all relevant statutes and regulations. Required Qualifications: Educational Qualification: Degree in Electrical Engineering Diploma in Electrical Engineering Experience: 10+ years of work experience in Power Transmission Segment (Business Development, Sales, Marketing, etc.) for degree holders. 12+ years of work experience in Power Transmission Segment for diploma holders. What s in it for You: Be part of a globally recognized organization with a strong international footprint. Competitive compensation with lucrative perks and benefits. Excellent work culture and a collaborative environment that fosters growth and development.