Policy Adherence Jobs in Gurgaon

Position: Senior Manager Process Audit Location: Gurgaon Experience: 13 to 16 years Qualification: Chartered Accountant (Mandatory) Role Overview We are seeking an experienced and strategic Senior Manager Process Audit to lead and elevate our internal audit function, with a strong focus on dealer operations and business process optimization. This role is pivotal in enhancing operational efficiency, ensuring policy and regulatory compliance, and mitigating business risks across the organization. The ideal candidate is a Chartered Accountant with a deep understanding of internal controls, risk assessment, and process improvement particularly in the automobile or dealership sector. Key Responsibilities Audit Strategy & Planning Develop and execute a robust annual audit plan aligned with corporate objectives and risk priorities. Define audit scope, methodologies, and timelines for dealer operations and core business processes. Ensure alignment with regulatory standards, internal controls, and industry best practices. Audit Execution Lead and oversee end-to-end audits from planning and fieldwork to reporting and follow-up. Assess compliance with company policies, operational efficiency, and risk mitigation practices. Perform root-cause analysis and validate corrective actions across processes and dealerships. Risk Management & Process Improvement Identify gaps, inefficiencies, and compliance risks in systems and dealer operations. Provide actionable recommendations to business stakeholders for process improvement. Drive long-term process standardization and control enhancement initiatives. Stakeholder Collaboration Partner with cross-functional teams, senior leadership, and dealer networks to drive audit outcomes. Ensure timely resolution of audit issues and effective implementation of agreed action plans. Act as a trusted advisor for internal controls and risk governance. Performance Monitoring Track dealer and process performance using KPIs, customer satisfaction metrics, and brand compliance. Ensure sustainability of improvements and consistency in operational execution. Reporting & Communication Prepare and present detailed audit reports to senior management, highlighting key risks and business insights. Drive a culture of transparency, compliance, and accountability through clear communication and regular updates. Qualifications & Requirements Chartered Accountant (CA) Mandatory 13 to 16 years of post-qualification experience in process audits, internal controls, or operational risk Strong background in auditing dealer networks and business operations, preferably in the automobile sector Expertise in internal control frameworks, process reviews, and risk-based auditing Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and SAP Strong report writing, analytical, and presentation skills Excellent communication, stakeholder engagement, and team collaboration skills Sound knowledge of industry regulations, compliance standards, and risk management frameworks Skills Required Process Auditing & Internal Controls Dealer Operations Review Risk Identification & Mitigation Compliance Monitoring Audit Strategy & Execution Stakeholder Management Join us in driving operational excellence and shaping a compliant, performance-driven culture. Apply now to lead the charge in audit innovation and business transformation. Qualification : Chartered Accountant (Mandatory)

Position: Administration Executive Location: Gurgaon Department: Administration / Facilities Management Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is seeking a proactive and experienced Administration Executive to manage facility operations, vendor coordination, and workplace services. This role is perfect for a professional who thrives in a fast-paced, dynamic environment and is committed to driving operational efficiency, compliance, and employee satisfaction through effective administrative processes. Role and Responsibilities: Manage end-to-end facility operations including housekeeping, security, pantry, and mailroom services. Coordinate with vendors for procurement, Annual Maintenance Contracts (AMC), and service-level agreements ensuring timely delivery and compliance. Arrange travel, accommodation, and logistics for employees and guests as required. Support planning and execution of office events, employee engagement initiatives, and internal communications. Ensure adherence to health, safety, and sustainability standards across office operations. Maintain accurate records of stationery, asset inventories, and consumables. Collaborate with cross-functional teams to address workplace needs and drive continuous improvement initiatives. Skills and Experience: Minimum 4 years of experience in administration, facility management, or workplace operations. Strong vendor coordination skills with negotiation and service delivery management experience. Knowledgeable about statutory compliance, workplace safety, and health regulations. Proficient in Microsoft Office tools including Excel, PowerPoint, and Outlook. Excellent communication, interpersonal, and analytical problem-solving abilities.

Risk Manager (Underwriting) Location: Gurugram, India Employment Type: Full-Time Experience: 1 3 Years About OXYZO Financial Services Ltd. OXYZO Financial Services Ltd., a leading Fintech NBFC, is a part of the OfBusiness Group and is transforming B2B lending for SMEs and Emerging Corporates across India. With a strong presence in 20+ cities and an AUM of 7,700 Cr, OXYZO has backed innovative growth across Manufacturing, Engineering, Textiles, Logistics, and more. We are committed to building efficient, transparent, and reliable financial services with top-tier investors like Creation Investments, Matrix Partners, Norwest, Tiger Global, and Alpha Wave. Role Overview We are seeking a Risk Manager to join our Underwriting team. This role involves analyzing and assessing the financial risk of loan proposals for SMEs, ensuring alignment with company policy and mitigating potential risks through careful analysis and scrutiny. You will play a key role in decision-making processes by conducting detailed quantitative, qualitative, and legal analyses to assess the safety of unsecured loans. Key Responsibilities Credit Proposal Underwriting: Review and assess credit proposals following internal policies and guidelines, ensuring adherence to turnaround time (TAT). Financial Analysis: Assess the financial health of clients by analyzing financial statements, cash flow, bank statements, and ratio analysis for working capital, term loans, and other funding requirements. Quantitative & Qualitative Analysis: Conduct in-depth financial analysis (e.g., creditworthiness, past trends, net worth). Perform banking analysis to verify supplier relationships, EMI repayments, etc. Execute statutory checks (e.g., GST filing, tax obligations, liquidity issues). Conduct qualitative analysis to evaluate external business conditions (e.g., verifying customer claims by visiting sites, meeting customers for internal and external reference checks). Perform legal analysis to ensure no pending legal complaints against clients. Underwriting Decisions: Based on comprehensive analysis, recommend approval or rejection of credit cases, ensuring risk mitigation is aligned with organizational goals. Collaboration with Teams: Work closely with the sales and operations teams to ensure smooth document processing and timely disbursement of loans. Portfolio Risk Management: Continuously assess the existing portfolio and suggest or implement policy changes to mitigate risk and ensure loan performance. Policy Improvements: Contribute insights for potential policy revisions based on portfolio analysis and risk trends. What We Are Looking For Educational Background: Strong academic pedigree in Finance, Economics, or related fields. Experience: 1 3 years of experience in credit risk analysis, underwriting, or related roles within NBFCs or banks. Analytical Skills: Strong ability to conduct both quantitative and qualitative analyses of creditworthiness, financial statements, and business operations. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts in a simple, understandable manner. Self-Motivated: Highly driven, self-reliant, and results-oriented with the ability to lead and manage projects under pressure. Attention to Detail: Strong focus on ensuring accuracy and risk mitigation in loan approvals. Language Skills: Fluency in Hindi and English (both written and spoken). Travel Flexibility: Willingness to travel as needed to meet clients and perform site visits. Fast-track Career Growth Excellent opportunities for professional development and leadership roles. High-Impact Roles Take on meaningful responsibilities with a clear impact on business growth. Ownership & Autonomy Ability to make key decisions and drive the underwriting process. Exceptional Peer Group Collaborate with top talent in a dynamic work environment. Enjoyable Workplace Culture Join a company that fosters a supportive and fun culture. Competitive Pay & Rewards Attractive compensation package with performance-based incentives. Qualification : Strong academic pedigree in Finance, Economics, or related fields.

About the role: The Sales Business Analyst role is responsible for providing timely reporting and insight on the regional sales data and activities. Directly supporting a dedicated sales region and leadership team you will drive the development and implementation of our sales analytics and data strategy, while identifying trends and recommend solutions or processes to enable sales effectiveness. Our goal is to increase our analytical capabilities and drive actionable insight against our Sales business priorities. What you will do: Act as a strategic partner to our senior sales leaders while becoming an expert on the assigned regions performance, key metrics and top initiatives. Become a subject matter expert across our online tools, reports and dashboards. Providing training and support to ensure sales understanding and best practice adherence. Provide proactive, timely and actionable analytics, with a focus on improving sales productivity highlighting trends and other key indicators across the sales region. Manage month and quarter end processes ensuing all business is transacted and accurate. Communicate sales processes, operational updates and best practices within the region, play an active role in Ops reviews & team meetings presenting key findings. Enhance our capability to analyze and make sense of large data sets, presenting findings in a visually appealing manner that tells a data driven story to drive decision making. Design, Develop and support various daily, weekly, monthly reporting. Driving best practice sharing across the SBA team and each sales region. What you will need: Bachelor s degree is required; Masters or advanced degree a plus 4+ years of working experience, preferable working in data analytics and visualization, business intelligence, or analytical consulting. Exceptional Excel, PowerPoint skills Proficiency in data visualization tools (e.g. Tableau, Power Bi) Attention to detail & accuracy Strong communication and presentation skills Experience and aptitude to work with different data sources with strong analytical skills and experience. Ability to solve complex problems and successfully manage ambiguity and unexpected change Comfortable to partner, influence and build a trust-based, value-added relationships with senior sales leaders Excellent oral and written communication skills Outstanding organizational skills with the ability to multitask, prioritize and meet deadlines. Ability to work independently and with little direction, a self-starter. What you will get: Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) Collaborative, team-oriented culture that embraces diversity. Professional development and unlimited growth opportunities. Qualification : Bachelors degree is required; Masters or advanced degree a plus

Associate, Technical Application Support (Customer Excellence Analyst) Location: Gurgaon, India Department: Operations Group Grade Level: 07 Job ID: 315830 Company: S&P Global Market Intelligence Overview As a Customer Excellence Analyst on the KY3P platform support team, you ll serve as a critical liaison between clients and S&P Global s internal operations. You'll support onboarding, training, issue resolution, and product adoption for major financial institutions using KY3P a platform that simplifies third-party risk management and due diligence. Key Responsibilities Act as the main point of contact during client onboarding and beyond. Ensure excellent customer service by resolving issues, answering queries, and meeting SLAs. Deliver training sessions and product demonstrations to promote platform engagement. Analyze client feedback and collaborate with internal teams to improve platform experience. Support data validation and integrity checks in coordination with business partners. Track and escalate bugs, feature requests, and product enhancement ideas. Stay current on regulatory trends and how they impact platform usage. Qualifications Education: Bachelor s degree (any field). Experience: 0 2 years (client service experience preferred). Strong communication skills with a client-focused mindset. Ability to multitask and collaborate across departments. Analytical mindset and a willingness to learn product and industry knowledge. What You ll Gain Experience supporting global banks and major financial clients. Hands-on training on industry platforms, regulations, and client management. Access to internal development programs and a strong career growth trajectory. Benefits & Culture at S&P Global Health & wellness coverage Flexible time off and family-friendly policies Learning & development resources Competitive compensation and long-term financial planning tools A global, diverse team built on values of Integrity, Discovery, and Partnership Qualification : Bachelors degree (any field).

Sr. Manager / Manager - Taxation Location: Gurugram, Haryana, India Employment Type: Full-time About ixigo ixigo is a leading travel-tech company in India that empowers travelers to plan, book, and manage trips across rail, air, buses, and hotels. Through cutting-edge technology like AI, machine learning, and data science, ixigo helps travelers make smarter travel decisions. The company has expanded through its acquisitions of ConfirmTkt and AbhiBus in 2021 and is now one of the Top 10 most downloaded travel apps globally (as per data.ai in 2022). Job Description As the Sr. Manager / Manager of Taxation, you will be responsible for overseeing and managing the company s tax strategy, ensuring full compliance with Indian tax laws and international regulations (where applicable). You will also focus on optimizing tax efficiency and driving proactive tax strategies to support business growth. This is a key leadership role where you will liaise with tax authorities, regulatory bodies, and cross-functional teams to ensure seamless tax operations. Key Responsibilities Tax Strategy & Compliance: Oversee the preparation and filing of Income Tax and GST returns to ensure compliance with Indian tax laws. Ensure timely and accurate filing of consolidated state, local income tax returns, and business-related filings. Develop and implement strategic tax planning across corporate and state taxes. Tax Audits & Reporting: Manage and facilitate income tax audits, preparing responses and creating schedules. Lead and ensure timely completion of tax audits, coordinating the gathering of information from the tax team. Monitor legislative and regulatory tax law developments and communicate their effects proactively to management. Process Improvement & Team Management: Identify and implement opportunities to streamline and improve tax processes within the company. Lead and mentor the tax team, fostering their professional growth and driving engagement to enhance team performance. Manage the preparation of tax computations for audits on a quarterly basis. Cross-Functional Collaboration: Liaise with various business teams to evaluate the compliance impact of new transactions and provide guidance to stakeholders. Review business contracts and suggest tax-related clauses that ensure good governance and compliance. Regulatory & Tax Planning: Stay ahead of changes in tax legislation and proactively adapt strategies to capitalize on tax-related changes. Provide support in statutory audits and other special tax projects. Qualifications Must-Have Skills & Experience Education: Chartered Accountant (CA) or equivalent professional qualification. Experience: A minimum of 6 years of experience in tax management, specifically in corporate, individual, or partnership taxation. Strong experience in e-commerce industry tax handling, especially in the context of Indian direct and indirect tax laws. Experience in handling tax for a listed company is highly preferred. Technical Skills: In-depth knowledge of tax compliance procedures for companies, particularly in income tax, GST, and state/local taxes. Strong analytical and research skills, with the ability to drive process improvements and implement best practices. Project Management: Ability to manage multiple tax-related tasks efficiently while meeting deadlines. Strong organizational and prioritization skills, both for managing tasks independently and overseeing team members. Collaboration & Communication: Strong ability to work with cross-functional teams and communicate tax strategies and their benefits to stakeholders. Strong communication skills, with the ability to explain complex tax issues to non-experts in a clear and concise manner. Key Behavioral Traits Leadership: Lead by example and mentor your team members to enhance their effectiveness and engagement in their roles. Detail-Oriented: An eye for detail and high standards of quality in all tax-related processes and deliverables. Adaptability: Ability to manage and thrive in a dynamic and fast-paced environment, with flexibility to adapt to regulatory changes. Career Growth: A chance to be part of a fast-growing company and contribute directly to its tax strategy. Collaborative Culture: Work in a dynamic, startup-like environment where collaboration and initiative are valued. Impactful Role: Play a critical role in shaping the tax strategy and compliance of a leading travel-tech company. Competitive Compensation: Competitive pay and benefits package.

Job Title: Senior SailPoint Developer Job Description: We are seeking an experienced Senior SailPoint Developer with 9 to 12 years of hands-on experience in SailPoint IdentityIQ development. The ideal candidate will have a strong background in implementing SailPoint IdentityIQ solutions, application onboarding, RBAC configuration, provisioning workflows, access review, and certification campaigns. Software Requirements: SailPoint IdentityIQ Java, Beanshell, XML, SQL/Stored Procedures Active Directory, LDAP Overall Responsibilities: Implement SailPoint IdentityIQ solutions based on business requirements. Develop and maintain connectors for application onboarding (e.g., AD, Web Services, JDBC). Configure Role-Based Access Control (RBAC) within SailPoint IdentityIQ. Design and implement provisioning workflows for Joiner/Mover/Leaver scenarios. Set up access review and certification campaigns in SailPoint. Enforce Segregation of Duties (SoD) within the identity governance framework. Develop and maintain custom rules, tasks, and reports in SailPoint. Category-wise Technical Skills: Application Onboarding: Proficient in methodologies for various platforms such as Active Directory, Web Services, JDBC, etc. RBAC & Provisioning: In-depth understanding of Role-Based Access Control (RBAC) and its implementation in SailPoint. Experience in designing and managing provisioning processes and Joiner/Mover/Leaver workflows. Certification & SoD: Capable of setting up and managing access certifications within SailPoint. Knowledge of Segregation of Duties (SoD) policy enforcement and management. Programming & Development: Strong programming experience in Java, Beanshell, XML, and SQL/Stored Procedures. Ability to develop and maintain custom rules, tasks, and reports in SailPoint. Experience: 9 to 12 years of hands-on experience in implementing SailPoint IdentityIQ solutions. Strong experience in business roles, analysis, design, and implementation. Day-to-Day Activities: Collaborate with stakeholders to gather and understand business requirements. Design and implement SailPoint IdentityIQ solutions to meet business needs. Develop and maintain connectors for application onboarding. Configure and manage RBAC within SailPoint. Design and implement provisioning workflows and policies. Set up and manage access review and certification campaigns. Enforce Segregation of Duties (SoD) within the identity governance framework. Develop and maintain custom rules, tasks, and reports in SailPoint. Troubleshoot and resolve issues related to SailPoint IdentityIQ implementation. Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. SailPoint IdentityIQ certification is highly desirable. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Attention to detail and strong organizational skills. S YNECHRON S DIVERSITY & INCLUSION STATEMENT: Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal-opportunity workplace and an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity, and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements, and individual qualifications, without regard to the applicant s gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Position: T&E (Travel and Expense) Team Member Business Unit Overview: BlackRock Finance is made up of finance professionals across multiple disciplines, including Financial Planning and Analysis (FP&A), Treasury, Tax, Financial Controls, Sourcing and Vendor Management, Finance Platform Support, and Controllers. Within the Controllers' Group, the Global T&E team is responsible for maintaining the T&E corporate card program, relevant policies, and controls. Purpose/Background: The T&E team ensures employee compliance and the strategic direction of BlackRock s Travel and Expense Reimbursement policy. Responsibilities include: Facilitating reporting of employee non-compliance with policy. Ensuring modifications to the T&E Reimbursement policy are supported by the necessary oversight infrastructure. Implementing the T&E Reimbursement Policy via an automated workflow system and ensuring timely employee reimbursements. Conducting internal employee training and providing reporting to ensure compliance with policies and external reporting obligations. Key Responsibilities: Review T&E Reports: Review T&E reports in Concur per the Global T&E policy, ensuring expenses align with both internal and external tax requirements. Stakeholder Inquiries: Resolve inquiries related to claim submissions and payments from employees. Business Reporting: Create business reports and manage various processes, including the corporate card management program. SLAs and T&E Controls: Ensure all processes adhere to agreed SLAs and T&E controls. Corporate Card Applications: Process corporate card applications and manage timely payments to corporate card vendors. Reconciliation: Prepare monthly reconciliations of corporate card statements with Concur and Oracle. Metrics Development: Develop and maintain key metrics that drive the success of the T&E program. Continuous Improvement: Drive continuous improvement of T&E processes. Internal Relationships: Establish a relationship framework with internal customers for ongoing feedback. Ad Hoc Projects: Participate in ad hoc projects as required. Experience/Competencies: A Master's degree in finance or a related field with 3-4 years of T&E experience in a large setup. Experience working with the Concur platform and Oracle is desirable. Strong accounting knowledge. Ability to apply independent judgment to resolve or highlight issues. Self-motivated and able to work effectively as part of a team. Excellent attention to detail and accuracy. Good stakeholder management skills. Flexible and adaptable approach to tasks. Strong verbal and written communication skills. Qualification : A master's degree in finance or related field with 3-4 years of T&E experience in a large setup.

Job Title: Advance Engineer Vehicle Networks Location: Gurgaon Job Family: Research and Development Employment Type: Full-Time About CNH Industrial Innovation. Sustainability. Productivity. At CNH Industrial, we re breaking new ground to sustainably advance the vital work of farmers and builders worldwide. From alternative power solutions to precision productivity technology, our innovative products help feed and shelter a growing global population. Join our collaborative global team where your skills help drive customer success and innovation. Job Purpose As an Advance Engineer in Vehicle Networks, you will guide the team on technology application and standardization of technical processes. You will share product knowledge, keep updated on emerging technologies, and assist in implementing technical strategies. Mentoring team members on process adherence and tool usage, managing stakeholders, and actively participating in cross-functional meetings are key parts of this role. Taking ownership of your area of scope and handling complex tasks will distinguish you. Key Responsibilities Deliver network functional and diagnostic projects. Develop and maintain system architecture documentation for design reviews. Manage Symbol Libraries and maintain signal/message dictionaries. Ensure adherence to and actively drive industry standards (SAE, ISO). Support continuous development process improvements. Mentor and guide team members on tools, software, and processes. Experience & Skills Required 5 to 10 years experience in off-road machinery requirements, operations, and electronic specifications (for experienced profiles). Ability to work within an offshore team with an open and collaborative mindset. Agricultural or off-road machinery engineering background preferred. Strong knowledge of CAN networks, SAE / J1939 / ISO11783 standards. Proficient with tools such as Vector CANDB++ (Admin version), CANoe or CANalyzer, BUS Master. Ability to interpret specifications and test reports to address network issues. Understanding of ECU architectural designs. Preferred Qualifications Master s or Bachelor s degree in Electrical, Electronic, Mechatronic, or Telecommunication Engineering. Special interest in communication technologies (CAN, J1939) and engineering process support. Fluent in English. Dynamic international career opportunities. Inclusive, respectful, and collaborative work culture. Flexible work arrangements. Comprehensive benefits including savings & retirement plans, tuition reimbursement, parental leave, adoption assistance, fertility & family building support. Employee assistance programs. Charitable contribution matching and volunteer time off. Grow your career at CNH Industrial where innovation meets purpose. Qualification : Masters or Bachelors degree in Electrical, Electronic, Mechatronic, or Telecommunication Engineering

Job Title: Wholesale Portfolio Analyst Location: Gurgaon Job Family: Financial Services Employment Type: Full-Time About CNH Industrial Innovation. Sustainability. Productivity. CNH Industrial is breaking new ground to sustainably advance the noble work of farmers and builders globally. Our products, ranging from alternative power to precision productivity tech, help feed and shelter a growing population. Join a collaborative global team passionate about driving customer success and innovation. Job Purpose As a Wholesale Portfolio Analyst within Wholesale Finance, you will collaborate with Commercial Sales, Retail Sales, Credit, and Operations teams to manage inventory funding (supply chain finance) for local dealers. You will oversee portfolios of local dealers and end users for whole goods and spare parts in the Agricultural & Construction Equipment business. Key Responsibilities Onboard new and existing dealers, ensuring completion of financial documentation and credit requirements. Coordinate with Commercial Sales, Retail Sales, Credit, and Operations for dealer stock audit management. Continuously follow up on account recoveries and implement timely corrective actions. Manage Bank Guarantees including audits and renewals. Support alignment of Wholesale Credit processes with CNH Capital global practices. Collaborate with Capital Retail teams to increase penetration and enable smooth dealer outstanding rotation. Monitor portfolio delinquency regularly. Conduct dealer location visits for critical accounts. Support policy and procedure definition for the India region. Experience Required Minimum 5 years of financial experience, including at least 3 years in Banking, NBFC (supply chain finance, inventory funding, dealer funding), or credit control in industrial organizations. Knowledge of local trade operations and Incoterms. Proficient in Microsoft Office applications. Preferred Qualifications CA or MBA with a university degree in Economics, Finance, or related fields. Dynamic international career opportunities. Inclusive and respectful workplace culture. Flexible work arrangements. Savings & retirement benefits. Tuition reimbursement. Parental leave and adoption assistance. Fertility and family-building support. Employee assistance programs. Charitable contribution matching and volunteer time off. Grow your career at CNH Industrial where innovation meets purpose. Qualification : CA or MBA with a university degree in Economics, Finance, or related fields

Job Title: Android Developer About the Role: We are looking for an enthusiastic and experienced Android Developer to join our fast-growing startup. If you re passionate about mobile app development and want to make an impact in a dynamic environment, this is the role for you. As an Android Developer, you will play a key role in designing, developing, and maintaining high-performance Android applications that will deliver an outstanding user experience. A Great Fit for This Role: Excited about start-ups: Thrive in a fast-paced, ever-evolving environment while being part of a small, high-performing team. Self-driven and passionate: You have a strong track record of designing, developing, and maintaining mobile apps, and you are eager to contribute to innovative solutions. Ambitious and solution-oriented: You are passionate about building cutting-edge Android apps with the best possible performance, quality, and responsiveness. Collaborative mindset: Work with cross-functional teams to define, design, and ship new features, and continuously improve the overall performance and functionality of the app. Key Responsibilities: Design & Development: Design and develop advanced Android applications ensuring optimal performance, quality, and responsiveness. Code Translation: Translate designs and wireframes into high-quality, clean, and efficient code. Bug Fixing & Performance Tuning: Identify bugs and performance bottlenecks, and resolve them to enhance the user experience. Feature Collaboration: Collaborate with cross-functional teams to define, design, and implement new features. API Integration: Work with external data sources, APIs, and integrate them seamlessly into the app. Continuous Improvement: Stay up to date with the latest trends in Android development and implement new techniques to improve app quality and functionality. Must-Have Skills and Experience: Java & Kotlin Expertise: Strong hands-on experience in Java and Kotlin development is mandatory, including proficiency in MVP architecture. MVVM Architecture: Experience in MVVM architecture is preferred. Android Design Principles: Deep knowledge of Google s Android design principles, patterns, best practices, and interface guidelines. Mobile Ecosystem Understanding: Experience working with the broader mobile landscape, including mobile architectures, trends, and emerging technologies. External API Integration: Proven ability to work with external data sources, APIs, and design patterns in mobile app development. Unit Testing: Experience with unit testing for robustness, edge cases, and app reliability. Performance & Memory Management: Strong understanding of memory management, network interaction, performance optimization, concurrency, and multi-threading. Computer Science Fundamentals: Excellent grasp of data structures and fundamental computer science concepts. Experience: A minimum of 2+ years of hands-on experience in Android application development. Educational Qualification: A B.S. in Computer Science or equivalent engineering degree from a Tier I or II college. Preferred Skills: Unit Testing: Preferred experience in unit testing code for robustness, including edge cases and usability. Advanced Android Techniques: Knowledge of advanced Android techniques like memory management, network interaction, and performance tuning. If you are looking for an exciting opportunity to grow as an Android Developer in a collaborative and innovative environment, we d love to have you join our team! Take ownership of your work, contribute to high-impact projects, and help shape the future of mobile app technology. Qualification : B.S. in Computer Science or equivalent engineering degree from Tier I or II college.

About KPMG in India KPMG in India is a leading professional services firm, affiliated with KPMG International Limited. Established in August 1993, we combine global expertise with local knowledge to deliver comprehensive services across a variety of sectors. Our professionals are well-versed in local laws, regulations, markets, and competition. With offices across India including Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada we offer top-tier services to both national and international clients. KPMG India is dedicated to providing industry-focused, technology-enabled services, underpinned by a deep understanding of both global and local industries, as well as extensive experience in the Indian business environment. Role: Assistant Manager M&A Tax Overview: We are seeking an Assistant Manager for our M&A Tax team to provide expert tax and regulatory advice on M&A transactions and corporate restructurings. This role demands strong knowledge of corporate tax, SEBI, FEMA, and other relevant regulatory frameworks, with a focus on providing strategic advisory services for mergers, acquisitions, and private equity transactions. Key Responsibilities: M&A & Restructuring Advisory: Provide in-depth tax and regulatory advice on M&A transactions and corporate restructurings, with a strong understanding of corporate tax regulations, exchange control regulations, SEBI guidelines, and stamp duty rules. Stay Updated: Keep current with developments in tax laws, FEMA, SEBI regulations, corporate laws, and other relevant regulations to ensure the advice provided is up to date. Develop Junior Team Members: Actively coach and develop junior team members in M&A tax, restructuring, and corporate tax concepts, ensuring continuous growth within the team. M&A Tax Advisory Services: Deliver M&A tax advisory services and private equity (PE) tax strategies tailored to the client's needs. Client Relationship Management: Build and nurture positive client relationships, ensuring an understanding of their business needs and providing value-driven solutions. Engagement Delivery: Accountable for the timely delivery of high-quality work on engagements, ensuring that work is completed to a high standard. Team Supervision: Supervise and mentor junior team members, reviewing their work and providing constructive feedback. Risk Management: Understand and apply risk management procedures to ensure compliance throughout the engagement lifecycle. Qualifications & Skills: Professional Qualification: Chartered Accountant (CA) qualification is required. Experience: 3-5 years of experience in direct tax advisory, with a focus on M&A transactions. Key Skills: Strong analytical abilities and attention to detail. Excellent communication and presentation skills. Ability to manage client relationships effectively. Commercial awareness and a deep understanding of M&A-related tax issues. Team player, capable of mentoring junior staff. Experience in working with regulatory frameworks, including corporate tax, FEMA, SEBI, and corporate law. Equal Employment Opportunity (EEO) Information KPMG India is committed to providing equal employment opportunities for all applicants and employees, regardless of color, caste, religion, age, gender, national origin, citizenship, sexual orientation, gender identity or expression, disability, or any other legally protected status. We value diversity and encourage you to voluntarily share demographic details to support our diversity efforts. Please note that submitting this information is optional and will not affect your application. Qualification : Chartered Accountant (CA) qualification is required.

Job Title: Customer Contact Comms Associate Location: Gurgaon Qualifications: BBA, BCom, or Any Graduation Experience Required: 1 to 3 Years Language Requirement: English Proficient About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security. With 699,000+ employees across 120+ countries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services leveraging innovation to drive transformation. Visit us at www.accenture.com Role Overview As a Customer Contact Comms Associate, you will be part of Accenture s Finance Operations vertical, responsible for Service Desk Voice Support. Your role includes handling customer queries, resolving disputes, and ensuring smooth service desk operations through voice-based interactions. This is a help desk role requiring ticket resolution, issue diagnosis, and troubleshooting customer incidents. Key Responsibilities Customer Support & Issue Resolution Handle voice-based service desk operations, responding to customer queries. Manage ticketing system to log, track, and resolve issues efficiently. Troubleshoot customer incidents and coordinate with relevant teams for resolution. Ensure SLAs are met while resolving customer queries. Dispute Resolution Investigate and resolve customer disputes related to invoices, payments, and credit notes. Work with internal teams (Sales, Customer Service, Accounts Receivable) to resolve issues. Maintain accurate documentation of dispute cases. Customer Communication Act as the primary point of contact for customer disputes and inquiries. Provide timely updates on dispute status and resolution. Escalate complex disputes to appropriate levels when needed. Skills & Attributes: Adaptability & Flexibility Handle changing priorities. Problem-Solving Skills Analyze issues and find effective solutions. Attention to Detail Ensure accuracy in dispute resolution and documentation. Ability to Perform Under Pressure Manage multiple queries efficiently. Strong Client Relationship Skills Maintain professionalism and customer focus. Work Environment & Scope Work Type: Individual contributor within a team. Decision Impact: Affects own work with moderate guidance from supervisors. Reporting Structure: Reports to direct supervisors and collaborates with cross-functional teams. Shift Requirement: Rotational shifts may be required. Work in a fast-paced global environment with career growth opportunities. Gain experience in customer service, dispute resolution, and service desk operations. Collaborate with top professionals and enhance your problem-solving skills. Qualification : BBA, BCom, or Any Graduation

Job Title: Cloud Target Operating Model Consultant Location: Gurgaon About Capgemini Invent: Capgemini Invent is the digital innovation, consulting, and transformation brand of the Capgemini Group, a global business line that combines market-leading expertise in strategy, technology, data science, and creative design. We help CxOs envision and build what s next for their businesses, focusing on delivering impactful solutions and driving sustainable change. Your Role: As a Cloud Target Operating Model Consultant, you will be responsible for designing and implementing cloud operating models that deliver innovation, agility, cost benefits, and faster time-to-market. You will work with clients to modernize their business operating models by focusing on multiple dimensions such as process, governance, skills, culture, tooling, technology, and organization. You will leverage and maximize clients existing IT investments and communicate with stakeholders at all levels of the organization to design and implement sustainable transformation strategies. Key Responsibilities: Design and implement cloud operating models to ensure innovation, agility, and cost-effectiveness. Take a holistic approach to modernize business operating models, covering processes, governance, tools, and organization. Integrate business operating models with cloud operating models. Lead the design, implementation, and management of cloud centers of excellence. Advise on the implementation of DevSecOps models, automation, and business change processes. Work with hybrid and multi-cloud environments, DevOps, CI/CD, and cloud strategy implementations (AWS, Azure, or GCP). Develop security and governance models for cloud engineering and operations. Drive IT and business automation across product management, engineering, and operations. Apply ITIL and service management principles to optimize operations. Your Profile: Experience working on at least one end-to-end Cloud Target Operating Model engagement. Solid understanding of Cloud Target Operating Models. Project experience in multiple areas such as Cloud Strategy, Business Case, DevOps, FinOps, etc. Proven ability to deliver advisory engagements, driving positive outcomes and opportunities for future work. Leadership experience in delivering large-scale, complex IT transformations aligned to clients strategic goals. Experience in implementing DevSecOps models and automation. Familiarity with hybrid and multi-cloud environments and cloud service models. What You ll Love About Working Here: We recognize the significance of flexible work arrangements. Whether remote work or flexible work hours, you will find the support to maintain a healthy work-life balance. At Capgemini Invent, your career growth is at the heart of our mission. Our wide range of career growth programs will help you explore a world of opportunities. Equip yourself with valuable certifications in the latest technologies, including Generative AI. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world, creating a tangible impact for enterprises and society. With a global team of 340,000 members across more than 50 countries, Capgemini is trusted by clients to unlock the value of technology. Capgemini delivers end-to-end services and solutions, leveraging capabilities in AI, cloud, and data, combined with deep industry expertise. The Group reported 22.5 billion in global revenues for 2023.

Sales Commissions Analyst Company Overview MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database, available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 175,000 new developers signing up every month, leading organizations such as Samsung and Toyota trust MongoDB to build next-generation, AI-powered applications. Role Overview MongoDB continues to experience rapid growth, making this an exciting opportunity to contribute to a dynamic and expanding company. We are looking for a Sales Commissions Analyst who is passionate about implementing process improvements and ensuring accuracy in the administration of our Global Sales Incentive Plans. This role will work closely with Sales, Sales Operations, Sales Analytics, Deal Desk, Business Systems, Finance, Accounting, and HR to enhance commission processes and systems for MongoDB s next stage of growth. Shift Timings: 6:00 PM - 2:00 AM (Night Shift) Cab facility will be provided. Location: We are looking to speak to candidates based in our Gurgaon office for our hybrid working model. Responsibilities Administer MongoDB s Global Sales Compensation Plan in Xactly Incent, ensuring accurate electronic distribution and acceptance tracking. Perform commission calculations to ensure timely and accurate payments, aligned with company policies and compliance. Partner with Sales Operations and Sales Finance to deploy annual compensation plans worldwide on schedule. Identify and implement efficiency improvements within the commissions process and workflows. Support the design, implementation, and testing of sales compensation plans, policies, and process changes throughout the year. Provide quality support to sales teams and resolve commission-related queries and exceptions in a timely manner. Collaborate with Business Systems and other teams to scale the commissions process and systems in line with company growth. Conduct training for new and existing sales representatives and management on Xactly software and commission processes. Work with HR and Sales Operations to track sales employee data changes, including new hires, terminations, promotions, and retroactive adjustments. Prepare and post monthly sales commission and bonus accruals and payments. Assist with ad hoc data gathering, reporting, analysis, and other projects. Maintain and develop written process documentation to effectively manage all compensation-related activities. Experience & Skills Minimum 2 years of experience in Sales Commissions or a relevant area. Experience in a publicly traded technology company is preferred. Strong understanding of sales compensation processes, business acumen, and key concepts. Experience administering complex Incentive Plans. Proficiency with Microsoft Excel, Google Sheets, Advanced Formulas & Functions. Hands-on experience with Xactly Incent & Analytics or a similar commissions/reporting tool. Familiarity with Salesforce.com, NetSuite, SuccessFactors, ZenDesk, Smartsheet, and Tableau is a plus. Strong interpersonal and communication skills, with the ability to collaborate across multiple departments. Ability to manage multiple projects and meet deadlines efficiently. Personal Attributes Highly detail-oriented with strong organizational and time management skills. Excellent verbal and written communication skills. Self-motivated with the ability to work independently and take initiative. Critical thinker who identifies problems, suggests improvements, and implements solutions. At MongoDB, we are committed to fostering a supportive and enriching culture for all employees. We offer a range of benefits, including employee affinity groups, fertility assistance, and generous parental leave policies, ensuring that we support employees both professionally and personally. Learn more about what it s like to work at MongoDB and make a meaningful impact on the world! Equal Opportunity & Accommodations MongoDB is an equal opportunities employer. We are committed to providing necessary accommodations for individuals with disabilities throughout our application and interview process. If you require an accommodation, please inform your recruiter.

Department Overview: The CFR Control Management Issues, Events & Remediation team focuses on ensuring timely identification, response, and resolution of risk events and issues, minimizing impact, and preventing recurrence through effective remediation and lesson learning. This role involves collaboration across multiple business units, functional areas, and geographies. Role Overview: The Analyst will play a vital role in supporting the CFR Issues, Events & Remediation process, focusing on ensuring that control management is embedded in daily operations. The Analyst will assist with root cause analysis, track remediation progress, ensure quality documentation, and communicate with stakeholders to ensure transparency and accountability in the issue management process. Key Responsibilities: Root Cause Analysis: Assist in the investigation and analysis of issues, focusing on identifying the root causes of repeated risk types. Quality Assurance: Ensure that the documentation of issues and events meets quality standards and accurately reflects the impact, urgency, and resolution. Remediation Support: Track remediation progress, validate the efficacy of resolutions, and communicate status updates to relevant stakeholders. Issue Trend Identification: Analyze issues and events to identify trends, potential systemic risks, or control weaknesses within business unit processes. End-to-End Issue Resolution: Support the review of the End-to-End (E2E) issue resolution process and ensure that issues are effectively addressed. Sample Testing: Perform testing to ensure that remediation actions are complete and have effectively addressed the underlying issues. Reporting & Insights: Prepare and review detailed reports on issue status, trends, and outcomes, and share insights across the enterprise to foster better practices. Required Qualifications: Experience: 2-4 years of experience in operational risk management, preferably within a Risk or Internal Audit function, with an understanding of the operational risk management lifecycle. Skills: Strong project management, communication, and interpersonal skills. Process Governance: Experience with process governance and an understanding of processes aligned with policies, regulatory frameworks, and operational standards. Analytical Skills: Strong analytical and problem-solving abilities, with the capacity to evaluate risk scenarios and identify trends effectively. Preferred Qualifications: Education: Bachelor s degree in Finance, Business, Risk Management, or a related field. Advanced degrees or certifications (e.g., MBA, MSc) are a plus. Experience in Operational Risk: Experience in scoping, prioritizing, and supporting the remediation of operational issues, performing root cause analysis, and quality assurance on operational risk documentation. Remediation Strategy: Ability to recommend remediation strategies for operational risks and support the E2E issue resolution process. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness: Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location). Flexible Work Options: Hybrid, onsite, or virtual work arrangements based on the role and business needs. Paid Parental Leave: Generous paid parental leave policies (depending on location). Wellness Support: Free access to global on-site wellness centers, counseling support through the Healthy Minds program. Career Development: Opportunities for training and career advancement. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelors degree in Finance, Business, Risk Management, or a related field. Advanced degrees or certifications (e.g., MBA, MSc) are a plus.

Position: Market Research Analyst Location: Gurugram Experience: 2 5 Years Qualification: Any Graduate Working Days: 5 Days per Week Working Hours: 9 Hours per Day Job Overview: We are seeking an analytical and detail-oriented Market Research Analyst to support strategic decision-making by delivering actionable insights through market analysis, competitor research, data interpretation, and revenue optimization. The ideal candidate will have a strong grasp of research tools, excellent data handling capabilities, and a strategic mindset to support business growth. Key Responsibilities: Primary & Secondary Research Conduct in-depth primary and secondary research to gather insights on industry trends, consumer behavior, and market opportunities. Campaign & Data Analysis Analyze performance metrics from email marketing campaigns using Excel and Google Analytics. Track KPIs like open rates, click-through rates, and conversions. Segment audiences for personalized marketing and extract data-driven insights to enhance ROI. Competitor & Market Analysis Perform comprehensive competitor analysis, including product offerings, pricing, customer reviews, and market positioning. Use tools like SWOT analysis, market segmentation, and trend forecasting to inform strategic direction. Business Development Identify and assess new market opportunities, potential partnerships, and emerging trends to support the business development team. Contact Discovery Leverage tools like Hoovers, ZoomInfo, Lusha, LinkedIn Sales Navigator, Apollo, and more to identify and verify contact information for potential leads. Data Management Manage, cleanse, and validate datasets using Excel functions (VLOOKUP, Pivot Tables, etc.) to ensure data accuracy and relevance. Revenue Analysis Analyze revenue streams and apply market intelligence to support financial growth. Identify key performance drivers and align strategies to boost profitability. Cross-functional Collaboration Partner with marketing, sales, and strategy teams to align research efforts with business goals. Regulatory Awareness Monitor and analyze regulatory and policy changes impacting industry operations and business opportunities. Key Skills & Qualifications: Strong analytical and critical thinking skills. Hands-on experience with Excel, Google Analytics, and research platforms. Ability to manage, clean, and interpret large data sets. Familiarity with contact discovery tools and LinkedIn Sales Navigator. Working knowledge of market segmentation, competitor tracking, and KPI analysis. Excellent communication skills and cross-functional collaboration abilities. Highly organized with keen attention to detail. Qualification : Any Graduate and above

Product Analyst - Team Lead (Risk) Location: Gurugram, Haryana (On-site) Company: Paytm India s Leading Mobile Payments & Financial Services Platform About Paytm Paytm is India s pioneer in mobile payments and financial services distribution, transforming commerce for millions of small businesses. Our mission is to empower half a billion Indians by bringing them into the mainstream economy using innovative technology. About the Team The Credit Risk Product Team plays a critical role in lending by developing efficient, scalable, and compliant risk assessment models. The team partners with data scientists, engineers, and business stakeholders to refine underwriting processes through advanced analytics and machine learning optimizing loan performance and minimizing defaults. Role Overview We are looking for a detail-oriented Product Analyst to lead credit risk initiatives. In this role, you will implement and optimize credit risk policies while ensuring compliance with regulatory requirements. You will work closely with data scientists, product managers, and credit teams to enhance underwriting models and risk decision frameworks. Key Responsibilities Analyze credit risk across multiple credit products, such as credit cards, merchant loans, and personal loans. Collaborate with business teams to understand and implement credit risk policies on the platform. Monitor and evaluate the performance of risk policies; provide actionable feedback to Product and Policy teams. Leverage alternative data sources, machine learning models, and traditional credit assessments to improve risk evaluation. Conduct testing, scenario analysis, and policy resilience measurement. Track key risk indicators (KRIs) and generate insights for management. Ensure compliance with regulatory guidelines and internal risk frameworks. Work with product and technology teams to embed risk-based decision-making into lending workflows. Qualifications 1 2 years of relevant experience, preferably in fintech or banking. Strong proficiency in SQL and Python for data analysis and manipulation. Basic understanding of APIs and streaming platforms like Kafka is a plus. Excellent analytical, problem-solving, and communication skills. Ability to thrive in a fast-paced, dynamic environment and collaborate cross-functionally. Educational background: B.Tech from reputed institutes like NIT, BITS, or equivalent. Be part of India s largest fintech lending ecosystem with 500+ million users and 21+ million merchants. Work in a fun, energetic environment designed to help you reach your full career potential. Unique opportunity to shape India s largest digital lending story and drive financial inclusion.

Job Title: Engineering Manager SaaS & Logistics Tech | Gurgaon, Haryana Location: Gurgaon, Haryana, India Job Type: Full-time Department: Engineering Industry: SaaS | Logistics & Supply Chain Technology Company: Shipsy About Shipsy Shipsy is a leading global SaaS company that s reshaping the logistics and supply chain industry. Our platform offers end-to-end visibility, intelligent automation, and AI-driven solutions for businesses to optimize freight and delivery management. In just a few years, we ve gained a dominant share of India s courier/express sector, with over 30% of the industry flowing through our platform, while also expanding into international markets like Saudi Arabia, UAE, and Southeast Asia. Our platform processes over 1.5 million transactions daily, and we're on a mission to digitize global trade. Shipsy helps companies manage everything from vendor rate procurement and digital workflow management to AI-based reconciliation, reducing invoicing errors and improving operational efficiency. We are a remote-first company with offices in Gurugram, Mumbai, Bangalore, and Dubai. Backed by Sequoia Capital and Info Edge, our fast-growing team is composed of top-tier talent from IITs, IIITs, NITs, and global companies like Samsung, MIT Media Labs, Deutsche Bank, and more. Role Overview: Engineering Manager We re looking for a visionary Engineering Manager to lead and inspire our dynamic engineering team at Shipsy. You will be responsible for driving innovation, ensuring the timely delivery of high-quality products, and optimizing development processes to enhance the overall performance of our platform. This role offers a unique opportunity to work on cutting-edge technology and shape the future of logistics through scalable, AI-powered solutions. Key Responsibilities Team Leadership & Mentorship Lead, mentor, and manage a team of talented software engineers. Foster a collaborative environment that encourages professional growth and technical excellence. Conduct regular performance evaluations and provide feedback to drive continuous improvement. Strategic Engineering & Project Management Develop and implement engineering strategies aligned with organizational goals and objectives. Manage multiple projects simultaneously, ensuring timely delivery of high-quality software solutions. Collaborate with product, design, and other cross-functional teams to define and prioritize product features. Agile Methodology & Process Optimization Implement and maintain Agile methodologies to improve team performance and project delivery. Oversee the entire software development lifecycle (SDLC), ensuring adherence to best practices and coding standards. Continuously evaluate and improve development processes for maximum efficiency. Resource & Budget Management Manage project budgets, resources, and capacity planning for engineering initiatives. Ensure effective allocation of resources and align team priorities with business objectives. Innovation & Industry Expertise Stay up-to-date with emerging technologies and industry trends to drive innovation within the team. Lead efforts to integrate cutting-edge technologies and solutions into the development process. Collaboration & Communication Cultivate strong working relationships with stakeholders across the business to ensure alignment and transparency. Communicate technical concepts clearly to both technical and non-technical audiences. Qualifications & Skills Bachelor s degree in Computer Science, Engineering, or a related field (Master s degree preferred). 5+ years of software engineering experience, with at least 3 years in a management or leadership role. Proven track record of successful project delivery, team leadership, and technical decision-making. Expertise in Agile methodologies and project management tools like Jira, Confluence, etc. Strong understanding of the software development lifecycle (SDLC), from ideation to deployment. In-depth knowledge of software architecture, design patterns, and best practices. Excellent problem-solving, analytical, and decision-making skills. Outstanding communication and interpersonal skills to interact with cross-functional teams. Experience with budgeting and resource allocation for engineering projects. Proficiency in managing distributed teams (preferred). PMP certification is a plus. A passion for working with emerging technologies and driving innovation. Competitive salary and performance-based incentives. Remote-first work culture with flexible work arrangements. World-class learning opportunities with sponsored enrollments for online courses (Coursera, edX, etc.). Fun, collaborative, and innovative environment with regular team outings, quarterly parties, and annual offsites. International trip vouchers and company-sponsored asset purchase programs. Access to cutting-edge technology and the opportunity to influence the future of global logistics. Apply Today & Lead the Future of Logistics Tech If you re an engineering leader passionate about driving innovation, optimizing development processes, and delivering cutting-edge solutions in the logistics space, then Shipsy is the place for you. Qualification : Bachelors degree in Computer Science, Engineering, or a related field (Masters degree preferred).

Job Title: Product Solutions Associate - Technical Support Location: Gurgaon, India Job Type: Full-Time Experience Level: 2 - 4 Years About the Role We are seeking a motivated and detail-oriented Product Solutions Associate to join our dynamic team. In this role, you will be instrumental in supporting client relationships by providing technical expertise, understanding customer needs, and ensuring they maximize the value of our product solutions. You will collaborate with various internal teams to ensure a smooth onboarding process, address technical inquiries, and continuously improve customer satisfaction. Key Responsibilities 1. Support Strategic Account Plans Assist in gathering and analyzing customer data to understand their business requirements, technical landscapes, and objectives. Contribute to the development of account growth strategies by identifying potential areas for product adoption and expansion. Collaborate with product, sales, and customer success teams to deliver solutions that meet customer needs effectively. 2. Assist in Building and Managing Client Relationships Support building strong working relationships with technical stakeholders within client organizations. Communicate the technical value and capabilities of Tartan products to address customer challenges. Proactively identify and escalate technical concerns to appropriate teams to ensure positive customer experiences. 3. Contribute to Revenue Growth Assist in identifying growth opportunities within assigned accounts by understanding evolving needs and product usage. Support in preparing the technical aspects of proposals and presentations for upselling and cross-selling. Contribute insights to sales forecasts based on customer engagement and identified opportunities. 4. Serve as a Key Technical Contact Act as the primary technical point of contact for product managers and business stakeholders during onboarding. Engage regularly with assigned accounts to monitor product usage, technical integration, and overall engagement. Conduct regular technical check-ins (virtual or in-person) to understand satisfaction levels and identify opportunities for further adoption. 5. Support Pipeline Development Collaborate with events, partnerships, and marketing teams by providing technical insights for webinars, trade shows, and local partnerships. Assist in qualifying leads from a technical perspective, focusing on integration requirements and technical feasibility. 6. Contribute to Data Management Work with Sales Operations to ensure accurate and up-to-date technical information related to your accounts is maintained within the CRM system. Qualifications Bachelor's degree in a technical field (e.g., Computer Science, Engineering, Information Technology) or equivalent practical experience. Up to 3 years of experience in a technical customer-facing role, such as Technical Support, Solutions Engineering, or Technical Product Analysis, preferably with SaaS products. Familiarity with software product demonstrations and ability to explain technical concepts to both technical and non-technical audiences. Basic analytical skills to understand data related to product usage and customer engagement. Strong collaborative skills and ability to work effectively within a team environment. Proactive attitude with a willingness to learn and adapt to new technologies. Good written and verbal communication skills, with the ability to build rapport with technical contacts. Strong organizational and time-management skills. Basic understanding of B2B sales concepts and the importance of customer relationships. Familiarity with CRM systems is a plus. Exposure to or understanding of the Banking/Fintech industry is a plus. Flexible Benefits Stock Options: Every employee deserves a stake in the success of Tartan. Enjoy the benefits of stock options and be rewarded for the company s success. Health Insurance: Comprehensive health coverage for you and your family with a policy of INR 3 lakhs and personal accidental cover of INR 10 lakhs, plus other benefits. MacBook: You ll receive a MacBook to use for work, regardless of your role at Tartan. Career Growth: This is a great opportunity for you to grow your career in a technical support role with plenty of opportunities for learning and advancement. Work Environment: Thrive in a collaborative, innovative team where your contributions matter. Competitive Benefits: Get rewarded with stock options, health coverage, and all the tools you need to succeed. Apply Now to join Tartan as a Product Solutions Associate and become part of an innovative, customer-focused team. Qualification : Bachelor's degree in a technical field or equivalent practical experience.