Post GO Live Support Jobs in Chennai

Position: Customer Support Executive / Telesales Executive Location: Chennai Domain: Banking / Telecom / Airlines Designation: Customer Support Executive / Telesales Executive Education: Any Graduate Languages Required: Tamil, Hindi, Telugu, Malayalam, Kannada Job Description Customer Query Resolution: Manage inbound calls and resolve customer inquiries with accuracy and professionalism. Sales Pitching & Target Achievement: Actively pitch sales and close calls to meet or exceed targets. Cross-Selling: Promote and cross-sell various banking/financial products to existing and potential customers. Customer Database Management: Efficiently manage and update customer databases, ensuring data accuracy and compliance. Candidate Profile Experience: Minimum 6 months to 1 year in a BPO/Call Center environment. Skills High energy and excellent convincing abilities. Strong communication skills, with proficiency in multiple languages (Tamil, Hindi, Telugu, Malayalam, Kannada). Freshers with a passion for customer service and sales are welcome to apply. Preferred: Prior experience in the Banking, Telecom, or Airlines sectors is a plus. Qualification : Any Graduate

Job Title: Specialist Banking Operations (Disputes & Chargebacks) Location: Chennai Employment Type: Full-time About Zeta: Zeta is a next-gen banking technology company redefining how banks and fintechs build and launch modern financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta offers the industry s first fully cloud-native, API-driven banking stack Zeta Tachyon supporting issuance, processing, core banking, lending, fraud & risk, and more, all from a single vendor platform. With over 15 million cards issued globally, Zeta is transforming customer experiences for leading banks and fintechs across global markets. Zeta Tachyon enables: Digital-first cardholder experiences Native embeddable banking support Hyper-personalized card programs Rapid product configuration and launch Real-time innovation via APIs and event streams Next-gen back-office and compliance capabilities Zeta has a global team of 1700+ employees, 70% of whom are in R&D. In 2021, Zeta raised $280 million at a $1.5 billion valuation, backed by SoftBank, Mastercard, and other top investors. About the Role: We re hiring a Cards Dispute & Chargeback Specialist to join our Banking Operations team. In this role, you will manage end-to-end dispute and chargeback operations for debit, credit, and prepaid card transactions. The ideal candidate will have hands-on experience with card network regulations (Visa, Mastercard, RuPay, UPI), strong analytical skills, and the ability to work effectively with cross-functional teams and external partners. Key Responsibilities: Manage the entire dispute lifecycle for debit, credit, and prepaid card transactions. Investigate dispute scenarios such as: Fraudulent transactions Merchandise not received Service not rendered Duplicate billing Other eligible chargeback cases Assess dispute validity per card network regulations (Visa, Mastercard, RuPay, UPI). Execute chargeback processes: representments, pre-arbitrations, compliance cases, etc. Prepare and submit supporting documentation in line with scheme-defined timelines. Collaborate with issuers, acquirers, merchants, customers, and internal teams for case resolution. Stay up-to-date on regulatory guidelines (RBI, PCI DSS) and scheme rules. Track and report key operational metrics: Dispute volumes Aging reports Recovery rates Win/loss ratios SLA adherence Communicate professionally with customers regarding dispute status and outcomes. Support internal/external audits, regulatory reporting, and compliance assessments. Identify areas for process automation and continuous improvement to boost operational efficiency. Required Skills & Competencies: Familiarity with fraud detection tools, dispute management systems, and transaction monitoring platforms. Strong understanding of RBI regulations, PCI DSS, and other financial compliance frameworks. Exposure to process improvement methodologies (e.g., Lean Six Sigma, RPA). Excellent analytical, investigative, and problem-solving skills. Effective communication and stakeholder management skills. High attention to detail with the ability to manage sensitive cases discreetly. Ability to work independently while maintaining team alignment and compliance standards. Qualifications & Experience: Bachelor s degree in Finance, Business Administration, or a related field. 3 5 years of experience in banking operations, fintech, or card processing environments. Minimum 2 years of experience specifically handling disputes and chargebacks. Equal Opportunity: Zeta is proud to be an equal opportunity employer. We are committed to fostering an inclusive workplace that celebrates diverse backgrounds, cultures, and perspectives. We welcome applications from all individuals and believe that diversity drives innovation and success. Qualification : Bachelors degree in Finance, Business Administration, or a related field

Job Title: Project Manager eLearning Location: Chennai Experience: 7 12 Years Position Overview: We are seeking a highly organized and proactive Project Manager to lead and oversee the execution of multiple digital learning and eLearning development projects. The ideal candidate will have a strong background in project management, digital content production, and stakeholder coordination. This role requires a detail-oriented professional who can ensure timely delivery, manage resources effectively, and maintain quality standards across all projects. Key Responsibilities: Implement established project management methodologies and best practices across eLearning initiatives. Lead the delivery of multiple digital design and development projects simultaneously. Collaborate closely with key stakeholders to scope, define, and agree on project objectives. Serve as the central point of contact for Business Heads and production teams throughout the project lifecycle. Oversee project execution, ensuring adherence to timelines, budgets, and quality standards. Plan resources effectively, maintain the resource planner, and manage assigned resources efficiently. Ensure comprehensive and up-to-date project documentation, including project overviews, schedules, meeting notes, reports, and budget trackers. Track and record project progress, producing regular updates and status reports. Facilitate regular project meetings, including briefings and reviews. Identify and mitigate project risks, manage scope changes, and develop contingency plans as needed. Maintain consistent and clear communication with stakeholders, managing expectations and aligning deliverables. Ensure transparency across all development activities and report status to relevant stakeholders. Enforce compliance with industry standards, regulations, and internal quality protocols. Coordinate with Subject Matter Experts (SMEs) and Content Specialists for the creation of learning and assessment materials. Manage freelance resources involved in content development. Support the team across all areas of course production, including instructional design, graphic development, and quality control. Maintain working knowledge of Learning Management Systems (LMS) and Virtual Learning Environments (VLEs). Monitor the quality of content and course deliverables, ensuring a high standard of output. Perform any other duties as required by line management to support team success. Desired Candidate Profile: Bachelor s or Master s degree in Project Management, Education Technology, Business, or a related field. 7 12 years of relevant experience in project management, preferably in eLearning or digital learning environments. Proven experience managing cross-functional teams and digital content development projects. Strong understanding of LMS/VLE platforms and eLearning production workflows. Excellent organizational, communication, and problem-solving skills. Ability to multitask and manage multiple concurrent projects in a fast-paced environment. Proficiency in using project management tools (e.g., MS Project, JIRA, Trello, Asana). Experience working with freelancers and external vendors is a plus. Certification in PMP, PRINCE2, or Agile methodologies is an advantage. Qualification : Bachelors or Masters degree in Project Management, Education Technology, Business, or a related field

Job Title: Social Media Executive Experience Required: 1 3 Years Job Category: Support Location: Chennai Job Summary: We are looking for a creative, proactive, and detail-oriented Social Media Executive to elevate our brand s online presence. In this role, you ll manage content creation, posting, and engagement across all major platforms. You'll collaborate with internal teams, design impactful visuals, and track performance to optimize our social media strategy. Key Responsibilities: Design visually compelling posters and creatives for campaigns, events, and announcements. Script and create engaging short-form videos (Reels, Stories, YouTube Shorts, etc.) to showcase our brand and services. Manage and schedule daily posts across platforms such as LinkedIn, Instagram, Facebook, X (Twitter), and YouTube. Monitor social channels for messages, comments, and trends; respond or escalate as appropriate to ensure timely engagement. Collaborate with marketing, HR, sales, design, and leadership teams to source content and align messaging with company objectives. Track and analyze post and campaign performance; provide insights and recommendations for improvement. Stay updated on the latest social media trends, tools, and best practices in digital marketing. Required Skills & Qualifications: Bachelor s degree in Marketing, Mass Communication, Visual Design, or a related field. 1 3 years of experience in social media management and content creation. Proficiency in tools like Canva, Adobe Photoshop, Illustrator, or similar design platforms. Basic knowledge of video editing software (e.g., CapCut, Adobe Premiere Pro, InShot). Strong communication and interpersonal skills. Ability to manage multiple tasks, prioritize effectively, and work independently. Nice-to-Have: Experience managing paid social media campaigns. Familiarity with scheduling tools like Hootsuite, Buffer, or Meta Business Suite. A portfolio showcasing previous social media creatives and videos. Qualification : Bachelors degree in Marketing, Mass Communication, Visual Design, or a related field

Material & Supply Chain Planner Location: Chennai About the Team The Supply Chain Team at ZF plays a crucial role in ensuring the smooth availability of materials for manufacturing operations. By optimizing inventory levels, enhancing supplier performance, and ensuring timely delivery, the team supports uninterrupted production, cost efficiency, and customer satisfaction. Role Overview As a Material & Supply Chain Planner, you will lead end-to-end planning of material supply chains to meet production and customer demands effectively. You will manage master data, purchase orders, SAP updates, supplier capacities, and coordinate deliveries, inventory, and warehouse operations to drive efficiency and compliance. Key Responsibilities Plan and manage the complete material supply chain lifecycle to meet production schedules and customer requirements. Maintain and update master data, purchase orders, and SAP systems in alignment with demand forecasts and supplier capacity. Monitor delivery performance, analyze inventory levels, and optimize stock to achieve cost and efficiency targets. Coordinate customer schedules, dispatch planning, and support warehouse infrastructure needs. Drive supplier performance improvements focusing on on-time delivery, lead time reduction, and quality adherence. Ensure compliance with Quality Management Systems (QMS), Health, Safety, and Environment (HSE) standards. Support new product development through effective supply chain collaboration. Candidate Profile Bachelor s degree in Engineering or related field. 4 8 years of experience in material planning or supply chain management. Strong knowledge of logistics, inventory management, and supplier coordination. Proficient in SAP/ERP systems and skilled in data analysis and problem-solving methodologies (8D, Pareto, Root Cause Analysis). Excellent communication and interpersonal skills with a strong command of English. Proficient in MS Office applications. Familiarity with ISO/TS 16949 standards is preferred. Ability to work collaboratively across functions and drive operational efficiency. Innovative Environment: Be part of a forward-thinking organization committed to supply chain excellence. Diverse & Inclusive Culture: Work in a respectful and inclusive workplace that values diversity. Career Development: Benefit from structured training, career growth opportunities, and global exposure. Global Presence: Collaborate with international teams and contribute to global projects. Sustainability Focus: Participate in eco-friendly initiatives and sustainable supply chain practices. Employee Well-being: Enjoy comprehensive benefits, work-life balance, and a supportive work culture. Join Us Become a vital part of the ZF team as a Material & Supply Chain Planner and help us shape the future of mobility. Apply now! Our Commitment to Diversity, Equity & Inclusion (DEI) At ZF, we strive to foster an inclusive culture where diversity is celebrated and barriers are removed, enabling all employees to realize their full potential. This commitment is embedded in how we operate and innovate, driving our legacy forward. Qualification : Bachelors degree in Engineering or related field

Job Title: DevOps Engineer Company Name: Blackstraw.ai Job Location: Chennai (Work from Office) Job Type: Full-time Experience: 4 to 6 Years Job Summary: We are looking for a DevOps Engineer to help us build functional systems that improve customer experience. DevOps Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. If you have a solid background in software engineering and are familiar with Python, we d like to meet you. It will be your responsibility to execute and automate operational processes fast, accurately and securely. Job Requirements: Working experience in Docker and Kubernetes. Experience in tools like Sonar, Appscan, Owasp, Nexus etc. with Jenkins integration. Experience in any one Cloud (AWS/Azure/GCP). Scripting: Shell/bash/Python scripting. Working with continuous integration (CI) Tools: Jenkins. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead DevOps automation and best practices. Follow/maintain an agile methodology for delivering on project milestones. Excellent oral, presentation, and written communication skills Preferred Qualification: Bachelor s degree in Computer Science, Information Technology with 5+ years of equivalent experience. Minimum of 3 years of DevOps experience setting up CI/CD pipelines for web applications in the Cloud. Working knowledge of databases and SQL. Good understanding and knowledge of Containers, and Serverless ecosystems. Requires in-depth knowledge of the software development life cycle, logging, monitoring, and alerting. Proven implementation of creative technology solutions that advance the business. Company Profile: Conceptualized as far back as 2015, and commencing full-time operations in 2018, Blackstraw technologies Pvt Ltd. is a software products and services company specializing in Artificial Intelligence (AI) and Machine Learning solutions for various industries. We support businesses around the world, including North America, Europe and Asia, working to simplify AI implementation through our platform that expedites data labelling, AI model-training, and cloud or on-premise deployments. With more than 900 years of combined work-experience, the 250+-strong Blackstraw Team comprises various experts in the AI value chain. We are a fast-moving team that prides ourselves in rapidly identifying different use-cases and fine-tuning our products to suit specific business needs. We are focused on providing solutions related to computer vision, natural language processing, Data annotation tools for deep learning models, etc. To stay competitive in business, it is key for organizations to adopt and implement smart AI solutions and service offerings. However, most companies are unable to implement AI rapidly due to the complexity of existing solutions, inadequate data and cost implications. Our mission is to enable enterprises to adopt AI in an easier, cost-effective and time-efficient manner with a plug-and-play approach to their data. Blackstraw operations are based out of Canada, USA & India. Our head office is based in Florida. Qualification : Bachelors degree in Computer Science, Information Technology with 5+ years of equivalent experience.

Role: Senior Executive Marketing (Content & Presentation) Location: Chennai, Tamil Nadu, India Experience: 2 5 Years Employment Type: Permanent, Full-Time About the Role We are looking for a creative and detail-oriented Senior Executive Marketing to join our enablement marketing team in Chennai. This role primarily focuses on content development for presentations, internal communication, and digital marketing collaterals. The ideal candidate will have strong writing, content strategy, and presentation design skills, along with a deep understanding of branding and storytelling. Key Responsibilities Create engaging and on-brand content for marketing presentations, including PowerPoint slides and speaker notes. Research, synthesize, and distill complex information into clear and compelling messaging. Develop content for internal communications such as emailers, posters, newsletters, and social media posts. Ensure all materials align with the brand voice, tone, and visual identity guidelines. Collaborate with internal teams and stakeholders to refine messaging and enhance content impact. Support digital content development across various platforms like websites, infographics, and landing pages. Optimize content for clarity, engagement, and multi-channel delivery. Coordinate with designers to ensure visual content complements written messaging. Required Skills & Qualifications 2 5 years of experience in content writing, content marketing, or marketing communications. Bachelor s degree in Communications, Journalism, Marketing, or related field. Exceptional writing, editing, and storytelling skills with a strong attention to detail. Proven ability to design and deliver high-quality PowerPoint or Google Slide presentations. Familiarity with content creation for B2B marketing, internal communications, and digital platforms. Excellent communication and interpersonal skills to work across teams. Strong project management and time-management abilities in a fast-paced environment. Preferred: Working knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign). Advantageous: Experience with tools like Prezi, Keynote, or presentation animation platforms. Tools & Platforms Presentation Software: PowerPoint, Google Slides, Keynote, Prezi Design Tools: Adobe Photoshop, Illustrator, InDesign (preferred) Marketing Platforms: Email marketing tools, social media platforms, CMS tools Be part of a creative and collaborative marketing team. Work on diverse projects that drive internal engagement and brand storytelling. Gain exposure to high-impact marketing initiatives and leadership visibility. Opportunity to grow your career in content strategy and digital marketing. Qualification : Bachelors degree in Communications, Journalism, Marketing, or related field.

Job Title: Customer Service Engineer Experience: 5 to 8 Years Location: Chennai Qualification: Diploma in Mechanical Engineering Age Range: 23 28 years Job Type: Full Time Job Summary We are seeking an experienced Customer Service Engineer with a strong background in Mechanical Seals or Pumps. The ideal candidate will coordinate site installations, conduct regular customer training, and perform troubleshooting to ensure optimal service delivery. Willingness to travel 15 20 days per month is essential for this role. Key Responsibilities Coordinate with customers for site installations and provide ongoing technical training. Perform major troubleshooting and problem resolution at customer sites. Conduct customer service surveys to gather feedback and improve service quality. Provide timely and efficient support to maintain customer satisfaction. Manage service operations across Chennai and nearby locations with occasional travel. Required Skills & Experience 5 to 8 years of hands-on experience as a Service Engineer in the Mechanical Seals or Pumps industry. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Excellent customer communication and coordination abilities. Willingness to travel 15 to 20 days per month. Ability to work independently and handle customer site visits efficiently. Qualifications Diploma in Mechanical Engineering. Work with a leading provider in the mechanical seals and pumps industry. Opportunity to engage with diverse customers and enhance technical skills. Supportive work culture encouraging growth and learning. Competitive salary and benefits. Qualification : Diploma in Mechanical Engineering.

Job Title: Project Owner Temenos Implementation Projects Location: Chennai, India Job Type: Full Time Experience: 10+ years in Banking IT Services with strong exposure to Temenos Products (Core Banking and Digital) implementations. Job Summary: Aspire Systems is looking for a Project Owner to manage the day-to-day execution of Temenos implementation projects within a specific region. Reporting to the Delivery Owner, the Project Owner will be responsible for driving project execution, coordinating with internal and client stakeholders, and ensuring timely delivery with quality and compliance to contractual commitments. Required Skills & Experience: Minimum 5 years direct experience in Temenos Transact implementation projects as project owner. Must have track record of taking customers live on both on-premise and Temenos SaaS deployments. Experience with Temenos Infinity (Digital) solutions including onboarding, digital servicing, or origination. Demonstrated experience in managing core or digital banking projects in a client-facing role. Good understanding of implementation life cycle phases, especially in package-based delivery. Strong coordination skills to work across cross-functional teams and vendor environments. Solid communication, stakeholder management, and documentation skills. Hands-on experience with project tracking tools like JIRA, MS Project, or equivalent. Exposure to both Agile and Waterfall delivery models. A passion for delivering on time, with quality and operational discipline. Willingness to travel to the assigned region as per project needs. Willingness to take up Temenos Implementation Methodology (TIM) certification and at least one functional certification in a Temenos product group. Education: Bachelor s degree in Engineering, Computer Science, or a related field. PMP / CSM certification is a plus. Reporting Line: Reports to: Delivery Owner Temenos Implementation Projects. Work with a high-performing team focused on delivering excellence in Temenos implementations across the banking landscape. At Aspire, you ll have the opportunity to grow with structured mentorship, access to certification programs, and a strong project governance framework that empowers delivery success. Key Responsibilities: Lead the day-to-day execution of assigned Temenos implementation projects. Translate delivery plans into actionable workstreams and manage delivery schedules. Collaborate with functional and technical leads to align effort with project milestones. Drive daily project operations, including scope tracking, resource planning, and issue resolution. Facilitate internal status meetings and client working group discussions. Prepare and maintain detailed project documentation, including RAID logs and progress dashboards. Escalate risks and dependencies promptly to the Delivery Owner with mitigation proposals. Ensure quality control and alignment with Aspire's Temenos implementation standards. Support UAT coordination, deployment planning, and early life support activities. Qualification : Bachelors degree in Engineering, Computer Science, or a related field

Job Title: Global Application Support Head Temenos Core & Mobile Banking Location: Chennai, India Job Type: Full Time Experience: 15+ years in Banking IT Services with at least 8 years in post go-live support leadership role, including hands-on experience with Temenos SaaS. Job Summary: Aspire Systems is seeking a seasoned Application Support Head to lead post go-live support for Temenos Core Banking (Transact) and Digital Banking (Infinity) applications across the globe. This high-responsibility role requires deep experience in managing production environments particularly on Temenos SaaS and demands operational excellence, regulatory sensitivity, and customer-focused leadership. The role reports directly to the Global Head of Temenos Implementations Services. Required Skills & Experience: Minimum 8 years of post go-live support experience in banking applications (preferably in leadership role). Hands-on experience in supporting Temenos SaaS environments is essential. Strong expertise in Temenos Transact and/or Infinity platforms in live operations. Familiarity with SaaS deployment lifecycle. Excellent understanding of banking operations, regulatory compliance, and audit readiness. Proven ability to manage support operations with data privacy and GDPR compliance. Proficient in ITSM tools (e.g., ServiceNow, Jira Service Desk, Remedy). Skilled in incident, problem, and change management aligned to ITIL practices. Strong communication, customer handling, and crisis resolution skills. Experience supporting clients in regulated markets (EU, UK, Singapore, India, North America) is a plus. Education: Bachelor s degree in Engineering, Computer Science, or a related discipline. ITIL certification is required. Certification in data privacy or cloud governance (e.g., CIPP, ISO 27001, CSA) is an added advantage. Reporting Line: Reports to: Global Head of Temenos Implementations Be a pivotal part of our global banking support practice trusted by top-tier banks for production excellence and regulatory integrity. You ll lead the charge in delivering a reliable, secure, and compliant post go-live experience in today s cloud-first core banking landscape. Qualification : Bachelors degree in Engineering, Computer Science, or a related discipline

Job Title: Audio Visual (AV) Systems Engineer General Summary: Qualcomm is seeking an experienced Audio Visual (AV) Systems Engineer to support and maintain corporate AV standard solutions, ensuring seamless communication across business units. This role is responsible for designing, implementing, and maintaining AV systems that deliver a consistent and high-quality user experience. The ideal candidate should possess strong troubleshooting skills, executive-level customer service abilities, and expertise in Microsoft Teams Rooms (MTR), Crestron, Extron, Biamp, and AV hardware/software solutions. The role also involves budgeting, scheduling, and collaborating with AV integrators to exceed customer expectations. Key Responsibilities: AV System Implementation & Support: Design, implement, and maintain corporate AV standard solutions to enhance communication and collaboration. Troubleshoot and resolve AV system issues using root cause analysis techniques. Provide end-user training and support for Microsoft Teams Rooms (MTR) and other AV systems. Align AV solution standards and practices to ensure optimal system performance and consistency. Collaborate with AV integrators, IT teams, and business units to meet AV requirements. Technical Expertise & System Maintenance: Expertise in Crestron, Extron, Biamp, and other AV control systems. Basic knowledge of AV programming and graphical user interfaces. Experience working with audio/video signal test generators, laser levels, SPL meters, and RTA equipment. Familiarity with AutoCAD for AV system designs. Support locally managed PA systems and live event production setups. Project Management & Collaboration: Work closely with AV integrators, vendors, and internal teams to deploy and optimize AV solutions. Assist in budgeting and scheduling AV projects to ensure timely and cost-effective delivery. Provide detailed reports and recommendations on AV system performance and improvements. Maintain alignment with Qualcomm s AV standards and industry best practices. Minimum Qualifications: Bachelor s/Master s degree in Information Technology, Computer Science, Computer Engineering, or a related field. OR 1+ year of IT-related work experience with a non-technical Bachelor s degree (e.g., Business, Humanities, Marketing). OR 3+ years of IT-related work experience with a high school diploma or equivalent. 3 to 15 years of experience working with AV systems and related technologies. Preferred Skills & Experience: Hands-on experience with Microsoft Teams Rooms (MTR), Crestron, Extron, Biamp. Strong troubleshooting and root cause analysis skills. Knowledge of AV programming, graphical user interfaces, and AutoCAD. Experience supporting live events, streaming, and PA system setups. Excellent communication, customer service, and project management skills. Physical Requirements: Ability to transport and install equipment up to 20 lbs. Work on cutting-edge AV technologies in a global and innovative environment. Collaborate with top-tier professionals and industry leaders. Enjoy a competitive compensation package, career growth opportunities, and professional development.

Operations IT Data Technologist About Dow At Dow, we put people first and are committed to integrity, respect, and safety for our employees, customers, and the planet. We are a diverse community of relentless problem-solvers who thrive on collaboration, innovation, and the pursuit of a sustainable future. By leveraging science and technology, we help transform industries and shape the world we live in. If you're looking for a meaningful and challenging role, you're in the right place. About the Role As an Operations IT Data Technologist, you will play a key role in data management and system optimization within manufacturing facilities. You will lead and support projects, manage SAP Master Data Configuration, and ensure alignment across global operations. This role requires a strong understanding of maintenance and operations, along with expertise in SAP, data analytics, and IT systems. Responsibilities Manage and optimize master data, including the global Maintenance, Repair, and Operating (MRO) supplies catalog and SAP configurations. Ensure data alignment across global manufacturing sites. Lead projects involving data transfer (e.g., moving data to a tenant in case of divestiture). Analyze and improve data processes, utilizing methodologies such as data mining, statistics, visualization, optimization, and simulation. Facilitate collaboration between site maintenance, production leaders, and business end users to drive continuous improvement. Provide expertise in Operations ITOT, ensuring system effectiveness, training, troubleshooting, and targeted improvements. Align global priorities within a defined business process area to maximize value. Qualifications Bachelor s degree in Engineering, Manufacturing, or a related field. 10+ years of experience in maintenance, operations, or IT-related roles in a manufacturing environment. Strong leadership and facilitation skills to drive improvement initiatives. Skills & Technical Expertise SAP BO Data Services (BODS) SAP HANA / LSMW SAP Information Steward Mass data loads in SAP Tableau for data visualization Fluency in English and experience working in a global environment Additional Information Relocation assistance is not available for this position. Flexibility to work across international time zones may be required. Total Rewards & Benefits Competitive Salary & Bonus Equitable and market-competitive pay with performance-based incentives. Career Growth Extensive learning, mentoring, and development opportunities. Retirement & Financial Planning Savings plans, employee stock purchase programs, and financial education resources. Health & Wellbeing Robust medical, life insurance, and mental health support. Flexible Work Culture Role-based flexibility for work-life balance. Parental Leave & Family Support Paid leave for new parents and caregivers. Time Off & Volunteer Programs Paid vacation, volunteering opportunities, and Employee Resource Groups (ERGs). On-Site Fitness & Discounts Gym memberships, shopping discounts, and travel insurance (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science. With 1,000+ employees, our manufacturing sites, innovation centers, and commercial offices drive advancements in packaging, infrastructure, automotive, and consumer care. We are Great Place to Work Certified and actively support Corporate Social Responsibility (CSR) initiatives that empower women, children, and differently-abled individuals through technology and employee volunteerism. Join Our Team & Make an Impact! At Dow, diversity is our strength, and we are committed to equal opportunities for all. If you need any accommodations during the application or interview process, please let us know. Apply now and be part of a global team shaping the future through science and innovation!

We are looking for a Content Analyst to join our Selection team in Chennai responsible for selection, indexing and routing all scientific information aimed to support all Life Sciences content creation from a variety of sources, including conference meeting abstracts, posters, journal articles and patents. About You experience, education, skills, and accomplishments Master s Degree in Lifesciences At least 2 years experience in a global corporate setting with scientific content analysis and editing preferred In-depth knowledge of pharmaceutical drug pipelines, drug development, clinical phases Excellent English written and verbal communication skills It would be great if you also had the following: Experience in secondary research related to clinical information Ability to delve deep into content and results Deep analysis of the scientific literature for Selecting, Indexing and Routing relevant scientific information from journal articles, conference abstracts and patents according to the in-house editorial policies Accountable for the delivery of weekly targets Ensure quality standards are achieved Recording of performance against target Taking an active role within the team to ensure targets are met Adhere to SOP and Policies Maintain a flexible and adaptable approach to process changes Take responsibility for identifying your technology training and developmental needs on an ongoing basis Perform any other reasonable duties as requested by your line manager/director on a permanent or temporary basis About the Team The team works for the products Cortellis Competitive Intelligence and Cortellis Drug Discovery Intelligence. The team consists of 11 colleagues across Spain and India (Chennai and Hyderabad) and this role reports into the Selection Team Manager. Hours of Work 8 hours per day (Full-Time, Permanent) Location - Chennai At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Masters Degree in Lifesciences

About ICON: ICON is the world s largest and most comprehensive clinical research organization, powered by healthcare intelligence. We are at the forefront of transforming healthcare by providing global clinical research solutions that help our clients develop groundbreaking treatments. With a commitment to excellence and innovation, we offer a dynamic and inclusive environment where every team member contributes to life-changing solutions. Role Purpose: As a Senior Clinical Data Coordinator (CDC), you will play a key role in ensuring the accurate, complete, and consistent generation of clinical databases. You will support various clinical data management activities to meet project-specific timelines, while adhering to Good Clinical Practices (GCP), ICON Standard Operating Procedures (SOPs), and relevant regulations. This role is ideal for professionals with experience in clinical data management, strong problem-solving skills, and a passion for ensuring high-quality data in clinical trials. Key Responsibilities: Data Management Activities: Perform core data management tasks, including data cleaning, query management, and external data reconciliations. Handle SAE (Serious Adverse Event) reconciliations and support study conduct and closeout activities. Download and import data into multiple systems, supporting data transfer processes and systems. Study Setup & Support: Assist in study set-up in the ADDS (Automated Data Download System). Work with data managers to handle questions, troubleshoot issues, and resolve data-related concerns. Technical & Compliance Support: Ensure compliance with GCP, SOPs, ICH guidelines, and applicable regulations. Support the specifications for conformance checks, data transfer agreements, and systems used for downloading/importing data. Collaboration & Communication: Maintain day-to-day contact with data managers and cross-functional teams. Communicate effectively across global teams and external stakeholders. Qualifications & Skills: Educational Background: University or college degree in Life Sciences, Computer Science, Pharmacy, Nursing, or a relevant equivalent degree. Experience: Minimum 4-6 years of experience in core Data Management (DM) activities within clinical trials. Hands-on experience with Query Management, Data Cleaning, External Data Reconciliations, SAE Reconciliations, Conduct Activities, and Closeout Activities. Strong experience with Electronic Data Capture (EDC) systems, Veeva EDC preferred. Technical Skills: Knowledge of end-to-end clinical trial data transfer processes. Proficiency in clinical data management systems and processes. Personal Skills: Excellent problem-solving skills and ability to work under pressure. Strong interpersonal skills and the ability to communicate effectively in a global, diverse environment. Excellent written and verbal communication skills. What ICON Can Offer You: ICON values its people, offering a competitive salary and benefits designed to enhance well-being and work-life balance. Some of the benefits include: Annual Leave Entitlements A range of health insurance offerings for you and your family Retirement Planning offerings for financial security Global Employee Assistance Programme (TELUS Health) offering 24/7 support Life Assurance Flexible country-specific optional benefits like childcare vouchers, gym memberships, subsidised travel passes, and more. Why Join ICON? ICON offers a dynamic environment where you will be part of a diverse team contributing to cutting-edge healthcare solutions. Join us and be part of a culture that rewards high performance and nurtures talent, with ample opportunities for growth and development in the clinical research field. If you have the relevant experience and are passionate about contributing to global clinical research, apply now and help us make a lasting impact on healthcare. Qualification : University or college degree in Life Sciences, Computer Science, Pharmacy, Nursing, or a relevant equivalent degree.

About ICON: ICON is the world s largest and most comprehensive clinical research organization, driving innovation to improve global healthcare. We are dedicated to delivering high-quality clinical trials and research solutions, helping our clients transform healthcare. As part of our dynamic team, you ll contribute to life-changing solutions and work in a diverse, inclusive environment that values performance and talent development. Role Overview: The Investigator Payments Coordinator plays a crucial role in supporting the Investigator Payments Group (IPG), ensuring the accurate and timely processing of investigator payments in accordance with clinical trial contracts. This role requires excellent communication, attention to detail, and the ability to manage payments efficiently in collaboration with multiple internal and external stakeholders. Key Responsibilities: Leadership & Teamwork: Embrace ICON s values of People, Clients, and Performance by recognizing the importance of teamwork, leadership, and client satisfaction. Support the Investigator Payments team with setup and maintenance of investigator payments. Be the point of contact for issue escalation when senior members of the team are unavailable. Continuously strive to improve personal job performance and stay updated on IPG systems and processes. Contribute to creating a positive and collaborative working environment. Client & Stakeholder Engagement: Prepare communication materials and payment data for internal/external clients related to investigator payments and reporting. Conduct training sessions and meetings related to IPG processes and procedures. Handle and route payment queries to the correct team member and escalate delays or issues in a timely manner. Actively manage relationships with clinical teams, vendors, and staff to ensure smooth payment processes. Oversee Clinical/IPG study status meetings and report on study progress in relation to investigator payments. Operational Excellence: Quality oversight: Ensure payments are processed accurately and efficiently in accordance with IPG processes, timelines, and quality standards. Payment Due Form Accuracy: Validate payment forms by comparing paper copies with electronic files to ensure proper coding and accuracy. Maintain accurate financial records, ensure vendors are set up in ICON s financial systems, and handle any updates related to financial information. Review site contracts and accurately set up payees and budget schedules in line with signed agreements. Collaborate with Project Managers to ensure timely payment runs aligned with investigator contracts. Administrative & Reporting: Organize and maintain all necessary clinical study and IPG documentation. Prepare meeting minutes, send requests, and organize logistics for meetings. Ensure all necessary logs and tracking tools are maintained for ongoing studies. Contribute to writing and updating IPG SOPs/Work Procedures to improve workflows and ensure compliance. Monitor and implement process improvements within IPG and contribute to broader organizational initiatives. Qualifications & Skills: Educational Background: Bachelor s degree or equivalent in Life Sciences, Pharmacy, Nursing, or related field. Experience: 2+ years of experience in clinical trial payments, financial systems, or a related role within clinical research. Familiarity with clinical trial payment processes and systems (e.g., ICONomics). Strong experience in data reconciliation, contract review, and payment quality control. Skills & Competencies: Strong communication skills with the ability to liaise effectively with internal and external stakeholders. Excellent organizational skills with attention to detail and accuracy. Proven ability to manage and prioritize tasks in a fast-paced environment. Knowledge of clinical trial financial processes, SOPs, and regulations. What ICON Can Offer You: ICON is committed to fostering a diverse and high-performing culture. In addition to a competitive salary, we offer a range of benefits designed to enhance your well-being and support a healthy work-life balance, including: Annual Leave Entitlements Health insurance offerings tailored to you and your family s needs Retirement planning opportunities for future savings Global Employee Assistance Programme (LifeWorks) providing 24/7 support Life Assurance Flexible benefits such as childcare vouchers, gym memberships, subsidized travel passes, and more. Why Join ICON? By joining ICON, you will become part of an innovative, client-focused team dedicated to making a difference in global healthcare. You will have the opportunity to grow professionally, contribute to life-changing projects, and thrive in a supportive and dynamic environment. Qualification : Bachelors degree or equivalent in Life Sciences, Pharmacy, Nursing, or related field.

Job Description Job title: FP&A Analyst - Asst.Manager As an analyst your major challenge (not limited to) is to help Philips with the multiple key projects which contribute the vision of Philips. A very dynamic role to pick up learning on the go, absorb the knowledge and connect the dots to drive the results . You will also get an opportunity to handle versatile profiles where your knowledge and execution becomes more critical in path to success of the profile. Your role: Participates in various x-BG/Sector/Market Finance improvement projects. Understands systems and tools. Ensures quality, accuracy and integrity of information stored in our systems, enabling a single source of truth. Prepares, attends, minutes and keeps track of follow-ups regarding performance and strategy meetings. Takes initiative to bring relevant financial issues to the attention of his/her relevant stakeholders. Performs forward-looking ad-hoc analysis, such as project & footprint discussion and evaluation, scenario analysis, etc. Responsible for MEC activities & reporting out.(check cost allocation report, COGS analysis, , 4 blockers, KPI decks and others) Analyzes and reports on performance by means of: Monthly performance, AOP, Target setting, Product/market/customer/integral profitability, Quarterly Forecasting, RoFo, Strategic Review, Bridge the Finance and Non Finance counterparts, understand the requirement and bring a solution Effective Communication with extremely close knit stakeholder engagement in order to add to the Value Chain.. You're the right fit if: Understanding of Concept/flow of process Drive footprint discussions, drive discussion with the business Basic Knowledge of SAP Analysis skills Understand the actuals vs forecast and give insight views on this Perform monthly reporting/ quarterly reporting and make targets well underpinned Influence various expert and management layers Integrate contributions from several business functions like Finance, Supply chain, Procurement and IT Other skills Able to collaborate across cultures and disciplines Bring people together around a common understanding Managing the balance between taking ownership and delegation Flexible and stress resistant to deal with a very dynamic environment An inquisitive quick learner Experience in MS Office applications SharePoint, PowerPoint and Excel Good in communication About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Introduction to role The Assistant Manager Meeting Registration Capability will be part of the Operations Team in AstraZeneca s Global Meetings and Events Team. You will be responsible for the registration process in the Cvent system, acting as the owner for the Registration Website process & capability. You will drive the strategy, serve as the linchpin between the Web team, GME service team, Solutions team & Meeting Management Company partners, and be the technical expert, line manager, and trainer for the WEB development team. Reporting to the GME Operations Manager and with a dotted line to the Senior Manager Technology & Process, you will be the go-to person for any technical challenges. Accountabilities Be the expert and driver for the Registration Website space, maintaining strong advisory relationships with GME LT, Service team, and MMC partners. Operationalize strategic plans with timely execution of deliverables. Project manage and coordinate Web team resources assigned to support GME. Maintain project plans, including all required activities, tasks, risks, issues, and resource requirements. Identify and report on potential barriers to progression and present solutions. Act as the expert for the Registration Website process regarding technology solutions, features, and functionality. Present solutions to fulfill GME s business requirements by acting as an internal expert and trusted advisor. Coordinate ongoing learning cycles for the web dev team ensuring they are on top of Cvent's newest features. Document roles & responsibilities in line with Cvent permissions for all parties involved. Cultivate ongoing learning and shared best practices within the team. Manage the assignment of web builders to projects. Ensure Web team performance SLA s & KPI s are measured & reported regularly. Set up a knowledge assessment process. Monitor Cvent certifications for all parties involved. Ensure a robust QC process is in place & documented. Manage individual performance (quarterly reviews) and development. Measure quality of work supported by future CSAT results. Manage partners' business reviews, collaboration sessions, vendor-led sessions, and partners' summits around the web reg process. Align account configuration changes with Solution & take change requests to LT for validation. Manage communications around major configuration releases. Gather user feedback for all towers & provide bi-annual holistic reviews to LT. Recommend opportunities for improvement. Drive registration website activity governance & compliance. Proactively and independently solve problems when challenges present themselves. Act as GME Cvent s Reg Web expert by organizing demos and creating onboarding processes. Cultivate new business opportunities by asking questions and sharing findings with LT for validation. Update GME SOPs in line with process amendments. Create & own a user feedback process & provide visibility to LT. Essential Skills/Experience Cvent Event Management Certification required. Cvent Event Management Advanced Certification and Cvent System Administrator Certification preferred. Excels at establishing and maintaining relationships across cultures and at all levels of an organization, including executives. Excellent organizational & time management skills with the ability to manage multiple responsibilities while maintaining high-quality standards. Strong sense of accountability; resourcefulness in identifying a problem or process improvement and following through to implement. Demonstrated ability to effectively work in an ambiguous environment. Proven analytical skills with consistent high attention to detail; accuracy in spelling and grammar. Demonstrates initiative, personal excellence, and integrity. Understands the use of web-based applications and database concepts (for reporting purposes). Proficient with MS PowerPoint and Excel to deliver presentations and reporting packages. Broad knowledge of technology solutions and packaged/cloud-based applications. Previous experience working across a geographically diverse team. Strong technical acumen and learning curve. Excellent communication and interpersonal skills. Excellent spoken and written English language skills. Proactive approach to problem-solving. Able to grasp and understand new technology and concepts. Bachelor s degree or equivalent. Desirable Skills/Experience Experience working in Sales & Marketing Portfolio preferably in Life Sciences Industry. Experience in any product management, preferably in the Meetings & events space. Knowledge of Web Services & Service Oriented Architecture. Experience working in a shared service environment. Experience working with 3rd party providers. When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, you'll be part of a team of specialists that is essential to our growth. Here you'll be valued for your niche knowledge, trusted with personal accountability to live up to your full potential, and make a significant contribution. We embrace innovative technology and reimagine technical practices to make a bigger impact on patients' lives. Our global, diverse network allows us to work seamlessly together, leveraging our combined skills to find new solutions that accelerate our impact. The business is committed to investing in our growth and development, keeping us ahead of our peers. AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as pos...

Role Overview ICON is seeking an ambitious and hardworking Payroll Associate to assist in the global payroll cycle. In this role, you will ensure the accurate processing and delivery of payroll for employees, working cross-functionally with both external payroll providers and internal departments such as HR and Finance. Key Responsibilities Payroll Inputs: Finalize payroll inputs and provide them to third-party payroll vendors accurately. Collaboration: Act as a liaison with external payroll providers and internal teams (HR, Finance) to ensure payroll is processed seamlessly. Internal Controls: Ensure monthly payroll changes are captured and processed, with discrepancies discussed and resolved. Bank Payments: Upload electronic files and input manual payments to the bank. Payroll Queries: Manage the Payroll mailbox to ensure timely responses to queries. Tax and Compliance: Ensure that monthly and annual tax, pension, and compliance requirements are followed. Auditor Collaboration: Work with internal and external auditors to provide required reports. Process Improvement: Collaborate with the payroll team to improve efficiency and maintain SOX compliance. Special Projects: Participate in special projects throughout the year, contributing to process and system improvements. Qualifications & Skills Experience: 1 to 3 years of experience in EMEA payroll processes and working with payroll vendors (preferred but not essential). Work Environment: Proven experience in a dynamic environment, with a strong ability to manage a high volume of transactions. Communication Skills: Excellent verbal, written, and interpersonal skills, with a focus on customer service. Attention to Detail: High attention to detail, numerical accuracy, and strong analytical skills. Time Management: Ability to work to strict deadlines and manage multiple tasks simultaneously. Teamwork: A strong team player with a collaborative mindset. Technical Skills: Proficient in Microsoft Office, especially Excel. Organizational Skills: Strong organizational and time management skills, with the ability to work independently when needed. Benefits of Working at ICON At ICON, we believe in rewarding high performance and nurturing talent. In addition to competitive salary packages, we offer: Annual Bonuses: Reflecting the achievement of performance goals. Health Benefits: Comprehensive health-related benefits for you and your family. Retirement Plans: Competitive retirement offerings, including life assurance. Supportive Environment: An environment where you are encouraged to fulfill your purpose and drive lasting change. Qualification : 1 to 3 years of experience of EMEA Payroll processes and working with payroll vendors (preferable but not essential)

About ICON ICON plc is a global leader in healthcare intelligence and clinical research. We are dedicated to fostering an inclusive environment that encourages innovation and excellence. Our mission is to shape the future of clinical development, and we are looking for talented individuals to help us achieve this goal. Join us in advancing and improving patient outcomes worldwide. The Role As an Investigator Payment Associate (Data Entry & Excel), you will play a vital role in supporting the operational aspects of investigator payments. You will be responsible for ensuring timely and accurate data entry, maintaining high-quality budget records, and tracking key deliverables to meet operational metrics. What You Will Be Doing Budget Data Entry: Provide high-quality, timely data entry support for investigator payment-related activities. Operational Support: Track the completion of tasks and deliverables, ensuring that all required metrics and operational deadlines are met. Collaboration with Departments: Work closely with both intra- and inter-departmental teams to gather information and documents necessary for completing tasks. Self-Training and Development: Demonstrate a proactive approach to learning and development, enhancing your skills to stay aligned with best practices. Liaison and Communication: Support the team by liaising with the Line Manager and/or Lead to assist with department activities and initiatives. What You Will Need Strong experience in data entry and proficiency in Excel for data tracking, reporting, and analysis. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. Strong organizational skills to ensure deadlines are met and tasks are tracked effectively. Good communication and interpersonal skills to collaborate with internal teams and external stakeholders. What ICON Can Offer You ICON offers a competitive salary and benefits package. Beyond this, we provide an environment that rewards high performance and nurtures talent. Some of the benefits include: Annual Leave: Generous annual leave entitlements to promote work-life balance. Health Insurance: Comprehensive health insurance offerings to meet the needs of you and your family. Retirement Planning: Competitive retirement planning options to help you save for the future with confidence. Global Employee Assistance Programme: 24/7 support through LifeWorks, offering access to a global network of professionals to assist with personal and family well-being. Life Assurance: Coverage for peace of mind. Flexible Benefits: Country-specific optional benefits such as childcare vouchers, subsidized gym memberships, and health assessments. Why Join ICON? Be a part of an industry leader in clinical research. Collaborate with professionals who are committed to improving patient lives. Enjoy an inclusive and dynamic work environment that encourages career development.

DevOps Engineer Location: Chennai Work Type: Full Time About Tazapay Tazapay is a global cross-border payments service provider, enabling businesses to collect payments locally in 70+ markets through local payment methods, virtual accounts, and cards. With Tazapay, merchants can expand internationally without setting up local entities, supported by our compliance framework that handles regional regulations and requirements. This approach delivers lower transaction costs, transparent FX, and higher authorization rates, empowering businesses to scale globally with ease. Tazapay is licensed across multiple jurisdictions and backed by leading global investors. This is a unique opportunity to join an amazing team right before our next stage of rapid expansion. At Tazapay, you ll: Build meaningful systems from the ground up See your work directly impact thousands of global users Collaborate with world-class teams across Engineering, Product, Sales, Marketing, Finance, and more Be part of a culture that values openness, innovation, and shared memories Ready for the ride? Come discover what you can create with us. About the Role We are looking for a DevOps Engineer who is passionate about automation, simplicity, and building scalable infrastructure. You ll help design, implement, and maintain core cloud platforms and CI/CD pipelines that power Tazapay s global payment products. You will work across cloud infrastructure, observability, security, deployment automation, and microservices helping to enable fast, reliable, and secure delivery of new features. Requirements Must Have Education & Mindset Degree in Computer Science, Software Engineering, IT, or equivalent experience Strong curiosity about how things work Passion for learning new technologies and improving systems Obsession with automation, simplicity, and elegant engineering Ability to jump into new situations with minimal structure and improve processes Technical Skills Extensive hands-on experience with AWS services Strong familiarity with at least one programming/scripting language (Python, Go, or Shell) Experience with Load Balancing and API Gateway Basic understanding of REST or gRPC & Protocol Buffers Understanding of Kubernetes and Cloud Native technologies Experience with CI/CD tools such as GitHub Actions or Jenkins Infrastructure as Code experience: AWS CDK, CloudFormation, Terraform Familiarity with observability stacks: OpenTelemetry, Prometheus, Grafana Experience working with containerization tools like Docker Experience managing RDBMS/NoSQL systems (Postgres, MongoDB) Background in microservice architecture Experience with configuration management tools Strong understanding of OS fundamentals, especially Linux Nice to Have Prior startup experience Familiarity with AWS data engineering services (DMS, Glue, Athena, Redshift, QuickSight) Experience working with geo-distributed teams AWS Cloud Certifications Basic security knowledge (OWASP, static code analysis) Experience with fintech security and compliance standards (PCI-DSS, SOC 2) Qualification : Degree in Computer Science, Software Engineering, IT, or equivalent experience